Healthcare IT Market Scenario - India

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    Healthcare IT Market Scenario India

    Quazi Faizan Ahmad

    Market Manager IndiaWolters Kluwer Health | UpToDate

    Email : [email protected]: +91-9312932620

    mailto:[email protected]:[email protected]
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    Indian Market An Overview

    Medical Education System in India

    Teaching Institutions Major & Minor

    Medical Libraries & Library Consortias

    Beta Sites survey

    Champions survey

    Summary

    Scope

    2

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    3

    Prelude.

    This is an effort to project a more realistic and ground situation,generally, on overall Healthcare market in India with a focus onHealthcare IT market.

    During the entire presentation all the data are presented as it is and

    references are cited wherever required.

    Any classified data, during survey or elsewhere has not been reproducedhere and cannot be shared on request.

    The survey was done for UpToDates market analysis and only someexcerpts are presented here.

    Though, a summary is given at the end, any conclusive inference isavoided.

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    Indian Market An Overview

    Overall Healthcare market estimated at $ 40 B, and growing @ 1214%annually

    59% of total expenditure is on Primary healthcare while 39% is onSecondary and Tertiary Care

    Private healthcare providers accounts for almost 80% of totalexpenditure

    Institutions, both Public & Private, are involved in Teaching andHealthcare deliveries

    Like any market, Institutional market in India can be segmented asTeaching & non-Teaching and Private & Public

    Though monitored, market is open for private investment at bothteaching and non-teaching front

    4

    Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011

    Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011

    HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011

    http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/
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    Indian Market An Overview

    India has only 0.7 beds per 1,000 people, far below the global averageof 2.6.

    Needs to add 2 million beds to the existing 1.1 million by 2027, and

    requires immediate investments of $82 billion to make up for itsinfrastructure deficit.

    Needs $50 billion annually for the next 20 years to meet the healthcare

    needs of its rapidly expanding population.

    5

    Facts & Challenges

    Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011

    Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011

    HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011

    http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/
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    Indian Market An Overview

    Healthcare emerged as an industry for both deliveries and teaching

    Private segment in India is one of the largest in the world

    80% of all qualified doctors are involved in private practice

    75% of all dispensaries are private 70% of hospitals and 40% of the hospital beds are private

    Over 80% new investments are private

    Private investment revamping the industry as funds are available readily

    Infrastructure and technology improving drastically due to fast privateinvestments

    Majority of leading Tertiary Hospitals are privately managed

    6

    Private Contribution

    Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011

    Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011

    HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011

    http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/
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    Indian Market An Overview

    Despite recent ascendancy as the hub of the IT and IT-enabled services,lagged tremendously behind other countries in Healthcare IT adoption

    Unlike Finance, banking & education, Healthcare is one sector where IT

    impact not so conspicuous yet

    Large corporate hospitals in India spend under 1% of their operatingbudget on IT, while spending is closer to 3% in the West

    Barring a few preliminary attempts to computerize basic hospital

    administrative and some clinical functions, there has been littleappreciation or impetus given to HIT adoption

    Major investments are towards upgrading basic infrastructure &networking

    7

    Healthcare IT Adoption

    Current Situation:

    India HIT Case Study, by Pushwaz Virk, Harvard University; Sharib Khan, Columbia University; Vikram

    Kumar, Dimagi Inc. The National Bureau of Aasian Research, 2007

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    Indian Market An Overview

    Healthcare organisations are presently aggressive in adopting IT solutions

    Though, official HIT adoption or implementation policies are almostnonexistent however, there are serious exploratory initiative by

    government to facilitate HIT adoption through:1. Framework for Information Technology Infrastructure for Heath: A guideline

    document and comprehensive roadmap that prescribe IT standard

    2. National Knowledge Commission: A high level advisory body with the

    objective of transforming India into a knowledge society, ranging from

    education to e-governance of a working group focused on HealthInformation Technology

    India has the fastest growing healthcare IT market in Asia, with anexpected growth rate of 22 %, followed closely by China and Vietnam

    8

    Healthcare IT Adoption

    Recent Trend:

    India HIT Case Study, by Pushwaz Virk, Harvard University; Sharib Khan, Columbia University; Vikram

    Kumar, Dimagi Inc. The National Bureau of Aasian Research, 2007

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    Indian Market An Overview

    Healthcare is delivered at all the levels Individual Physicians, Specialistclinics, Primary Healthcare Centres, Nursing Homes/Poly Clinic andHospitals

    Primary health centres are the cornerstone of the health care system

    A tiered health care system that funnels more difficult cases intohospitals while attempting to provide routine medical care at primarylevel

    Most in-patient services are delivered through 110 bed nursing homes,which are usually staffed by a single physician.

    Secondary Care is provided at district level while Tertiary Care is limitedto few major cities only

    9

    Healthcare Providers

    Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011

    Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011

    HEALTHCARE, a report by Indian Brand Wquity Foundation, 2010, Retrived fromwww.ibef.org on August 5, 2011

    http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/
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    Indian Market An Overview

    Summarily :

    10

    Healthcare Providers

    Level Public Private

    Primary PHC and its Sub-Centers Traditional Practitioners

    Secondary District Hospitals Private Clinics Small Nursing Homes

    Tertiary Teaching Hospitals Private Clinic Nursing Homes

    Corporate Hospitals

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    Indian Market An Overview

    The government provides and manages the majority of the servicesthrough a hierarchical network of Primary, Secondary and TertiaryHospitals at various rural and urban areas

    11

    Public:

    Healthcare Providers

    Structure of Government Healthcare Services

    Primary Care(in rural areas)

    22,271 - Primary Healthcare Centers 137,271 - Sub-Centers

    Secondary Care

    (in smaller towns and cities)

    1,200 - PSU (public sector units) hospitals

    4,400 - district hospitals 2,935 - community healthcare centers

    Tertiary Care(In Major Cities)

    117 Hospitals (mainly attached with medicalcolleges)

    Healthcare Indicators, a report by Ms. Srimoti Mukherji, Commercial Specialist at The U.S. Commercial

    Service in India, Retrieved from www.trade.gov on July 28, 2011

    http://www.trade.gov/http://www.trade.gov/
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    Indian Market An Overview

    A fee-levying private sector, assumed to be more responsible, co-existswith public healthcare

    Consist of individual private practitioners at Primary level and nursing

    homes, charitable hospitals and corporate hospitals at Tertiary level Numerous and fragmented, an estimated 45,000 Hospitals & Nursing

    Homes (Secondary & Tertiary)

    Average size of private hospitals/nursing homes is 22 beds, which is lowcompared to other countries.

    12

    Private:

    Healthcare Providers

    Average size of Private Hospitals & Nursing Homes

    > 200 Bedded = 1% 100-200 Bedded = 5%

    30-100 Bedded = 10%

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    Indian Market An Overview

    There is no minimum quality standard laid down by Government Accreditation of healthcare providers is voluntary

    The most respected accreditation for healthcare providers in India are:

    1. NABH (National Accreditation board for Hospitals & healthcare Providers):

    an initiative by the government under Quality Council of India to establish& operate accreditation programs for healthcare organizations

    2. Joint Commission International: An independent international body involved

    in the provision of accreditations for healthcare organizations

    Under both of them PoC tool is recommended but not compulsory

    As of date there are only 101 Hospital (94 private) and 16 hospitals(allprivate) have been accredited by NABH and JCI

    13

    Healthcare Providers Accreditation

    http://www.nabh.co/main/ Retrieved on August 23, 2011

    http://www.jointcommissioninternational.org/ Retrieved on August 23, 2011

    http://www.nabh.co/main/http://www.jointcommissioninternational.org/http://www.jointcommissioninternational.org/http://www.nabh.co/main/
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    Medical Education System

    There are 2 bodies under Ministry of Health & Family Welfare whichgoverns & monitors Medical Education in India

    1. Medical Council of India: The council affiliates to all medical colleges

    in the country to conduct Under-Graduate & Post-Graduate medical

    courses2. National Board of Examination: The board gives recognition to

    medical colleges & Hospitals to conduct Diplomat of National Board(DNB) examination

    Besides, Directorate General of Health Services is an attached

    office which renders technical advices on all medical and publichealth matters

    14

    Governing Bodies

    http://mohfw.nic.in/ Retrieved August 6, 2011

    http://mohfw.nic.in/http://mohfw.nic.in/
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    Medical Education System

    Major courses are offered by MCI & NBE

    15

    Courses available

    CoursesDuration(Years)

    Doctors Profile [after the course completion]Governed

    by

    Graduate 5 Intern, Resident [student] MCI

    Post-Graduate

    Diploma 2

    Resident, Registrar, Junior Doctor, Consultants Assistant

    [student] MCI

    Post-GraduateMasters

    3 Consultant MCI

    DNB 3 Consultant NBE

    Super Specialty 2 Consultant MCI

    Doctorate 3-5 Consultant MCI

    http://www.mciindia.org/ Retrieved August 8, 2011

    http://www.natboard.edu.in/ Retrieved August 10, 2011

    http://www.mciindia.org/http://www.natboard.edu.in/http://www.natboard.edu.in/http://www.mciindia.org/
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    Teaching Institutions

    Various institutions, both public & private, are engaged in teaching

    These can be defined as Major & Minor as:

    1. Major: Institutions (both Public & Private) set up mainly for the purpose of

    teaching and are affiliated by MCI. These institutions also have a hospital

    attached2. Minor: Institutions (both Public & Private) set up mainly for the purpose of

    healthcare delivery but are also recognized by NBE to conduct DNB

    examinations

    16

    Major & Minor

    DNB is a prestigious certificate considered equivalent to PG Masters

    Some Major Teaching hospitals also have DNB courses

    All major corporate hospitals have DNB courses since it helps them retainingquality residents and also positions them as academic oriented qualityhealthcare provider

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    Teaching Institutions

    An institution in India can conduct medical teaching for any of thecourses offered by MCI as long as it meets the minimum requirementdefined by MCI

    A total 396 institutions in India have been affiliated by MCI to conduct any

    medical teachings

    17

    Major

    1. Graduate2. Post Graduate Diploma3. Post Graduate Masters

    4. Super specialty5. Doctorate

    An institution may offer one or more than one courses

    All these institution have a full fledged hospital attached

    http://www.mciindia.org/ Retrieved August 8, 2011

    http://www.mciindia.org/http://www.mciindia.org/
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    Teaching Institutions

    18

    Major

    Accordingly these institutions may be defined as Level-1, Level-2 or Level-3institutions

    1. Level -1: Institutions offering only Graduation courses

    2. Level -2: Institutions offering both Graduation & Post Grad Courses but mayor may not have super specialty program

    3. Level -3: Institution offering either Post Grad, Super Sp or Doctorate but noGraduation program

    Rational of levels:1. Level -1: These are smaller institutes thus, invest less on training and

    development as well as on library2. Level -2: These are the large and the major teaching institutions and also

    have good library budget3. Level -3: These institutions are generally involved in major research works so

    has only subject oriented library

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    Teaching Institutions

    Following are the numbers:

    19

    Major

    Total Teaching Institutions 396

    Public 208

    Private 188

    http://www.mciindia.org/ Retrieved August 8, 2011

    Courses Public Private Total

    Graduate 154 181 335

    PG Diploma 124 85 209PG Masters 149 114 263

    Super specialty 78 25 103

    Doctorate 4 0 0

    Numbers according to Courses:

    http://www.mciindia.org/http://www.mciindia.org/
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    Teaching Institutions

    Numbers according to Levels:

    20

    Major

    Courses Public Private Total

    Level -1Only Graduate

    38 68 106

    Level -2Graduate + Post Grad

    115 113 228

    Level -3Either Post Grad, Sup Sp or Doctorate

    but No Graduation

    84 7 91

    http://www.mciindia.org/ Retrieved August 8, 2011

    http://www.mciindia.org/http://www.mciindia.org/
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    Teaching Institutions

    An institution in India can apply for and conduct examination forDiplomate of National Board (DNB) as long as it meets the minimumrequirement defined by National Board of Examination (NBE)

    A total 204 institutions in India have been recognized by NBE

    An institution may offer one or more than one courses

    NBE may de-recognized any institution thus, numbers keep changing

    21

    Minor

    Total DNB offering Hospitals (2012) 204

    Public 33

    Private 171

    http://www.natboard.edu.in/ Retrieved August 10, 2011

    http://www.natboard.edu.in/http://www.natboard.edu.in/
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    Medical Libraries & Library Consortias

    Every medical teaching institution is required to maintain a library The librarys richness in public institutions depends on the funds made

    available by the Government

    For private institutions (Major), there is a minimum requirement

    guideline by MCI: Level -1 Institutions: Minimum 100 journals subscribed in first 5 years

    including at least one third of them should be international Title

    Level -2 & Level -3 Institutions: Minimum 7 Journals in each specialty

    including minimum 4 international Title

    Digital library has not been mandated by MCI

    For DNB besides textbook, institution is required to maintain a digitallibrary with DELNET network and should have at least one internationaland one national journal in each specialty

    22

    Librarys basic requirement

    http://www.natboard.edu.in/ Retrieved August 10, 2011

    MCI Guideline for Medical college with 50 admissions

    http://www.natboard.edu.in/http://www.natboard.edu.in/
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    Medical Libraries & Library Consortias

    Institutions traditionally maintains a print library as it is also easy toproduce during audit by MCI

    Almost 50% medical libraries has 1-10 computers only

    In many institutions a digital library is limited to open access resources

    Most of the institutions are lacking necessary infrastructure to maintaine-resources

    Only few (25%) medical libraries in India has a separate digital librarywith electronic database, full text e-journals etc

    Consortia based e-resource subscription is gaining popularity as manyconsortia have formed

    Most of the digital library with e-sources are part of any consortium

    23

    Librarys current situation

    Farahi and Gandhi, Adoption of information technologies in medical libraries in Karnataka, India andIran: A comparative study, International Journal of Library and Information Science Vol. 3(2), pp. 38-45,February 2011

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    Medical Libraries & Library Consortias

    India does not have a very rich tradition of consortia arrangements orresource sharing amongst libraries

    Post 1990s, a few efforts have been made in different levels to provideshared web-based electronic resources amongst the research, academic,and technical libraries in India

    Few important consortia's among medical libraries are

    1. UGC-INFONET E-Journal consortium

    2. ERMED Consortium (Electronic Resources in Medicine)

    3. HELINET (Health Science Library and Information Network)

    4. NTRMED (NTR MEDNET)

    5. A country wide license of the Cochrane Library by ICMR for every Indian

    Besides, National Medical Library is a free to all medical reference library

    24

    Consortias

    Jiban K. Pa and Prabir Kumar Das, Progress Through Partnership Consortia Based e-Resource Subscription Initiatives in India, Library Documentation & Information ScienceDivision, Indian Statistical InstituteSatish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in CancerKumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008

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    Medical Libraries & Library Consortias

    1. UGC-INFONET E-Journal consortium UGC has initiated the UGC-INFONET E-Journal consortium

    The largest consortium in India with a vision to reach every university

    Under the consortium, about 494 full text scholarly electronic journals in

    Medicine and open access databases like PubMed Central, Biomed Central,High wire Press and Public Library of Science, Directory of online journalsetc can be accessed

    Open to all UGC Funded (Public) University

    UGC affiliated (Private) universities can also join @ Rs. 5,000.00 per annum

    and enjoy prices as low as 60-90% Access through IP address validation

    Currently 294 universities are member of this consortia

    25

    Consortias

    GUIDELINES FOR UGC-INFONET Digital Library Consortium during the XI Plan Period (2007 - 2012), UNIVERSITY GRANTS COMMISSION, BAHADUR SHAHZAFAR MARG, NEW DELHI

    Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland,November 06-07, 2008

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    Medical Libraries & Library Consortias

    2. ERMED Consortium (Electronic Resources in Medicine) ICMR (Indian Council of Medical Research), established ERMED-India

    Consortium to support Biomedical Research & Development in India

    Initially, 39 centrally funded Government Institutions including 10 Director

    General of Health Services libraries, 28 ICMR Libraries and AIIMS library

    were given membership

    Today, its the largest medical e-resource consortia

    Now also open to select private teaching institutions on cost sharing basis

    1812 Tittles available through various publishers

    26

    Consortias

    Jiban K. Pa and Prabir Kumar Das, Progress Through Partnership Consortia Based e-Resource Subscription Initiatives in India, Library Documentation & Information ScienceDivision, Indian Statistical InstituteSatish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in CancerKumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008http://www.nmlermed.in/ Retrieved on August 21, 2011

    http://www.nmlermed.in/http://www.nmlermed.in/
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    Medical Libraries & Library Consortias

    3. HELINET (Health Science Library and Information Network) Set up 2001 by Rajiv Gandhi University of Health Sciences, Karnataka

    Today largest consortia for Private Institutions

    Covers 666 institutions including Medical, Dental, Pharmacy, Nursing and

    other allied sciences colleges in the state (Karnataka) Major e-resources available

    27

    Consortias

    Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer

    Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008

    http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmRetrieved on August 21, 2011

    1. Science Direct2. Ovid3. MD Consult

    4. Annual Reviews

    5. Springer6. Thieme7. Verlag

    8. Taylor & Francis

    9. Blackwell10. Bentham11. Ebrary

    12. Oxford University Press

    http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmhttp://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmhttp://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htm
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    Medical Libraries & Library Consortias

    4. NTRMED (NTR MEDNET) Set up in 2005, this is the Digital Library Consortium (named as NTR

    MEDNET) of NTR University of Health Sciences

    Available to all affiliated colleges

    Also member of ERMED

    28

    Consortias

    Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer

    Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008

    http://ntrmedmednet.edu.in/ Retrieved August 6, 2011

    5. The Cochrane Library

    ICMR funded The Cochrane library from 27 January 2007

    The Cochrane Library is freely available to all residents of India who has

    internet access

    http://ntrmed.com/http://ntrmed.com/http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htm
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    Medical Libraries & Library Consortias

    National Medical Library Under administrative support from Director General of Health Sciences and

    supported by WHO, National Medical Library has set up a network of health

    science libraries in India

    Has 6 Regional Medical Libraries and 8 Resource Medical Libraries in the

    country

    Also the national focal point of HELLIS Network set up by the WHO in

    Southeast Asia in 1982

    Open to all Medical, Para-Medical & Allied Professional

    Also member of ERMED

    29

    Medical Reference Library

    Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer

    Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008

    http://www.nml.nic.in/ Retrieved on August 21, 2011

    http://www.nml.nic.in/http://www.nml.nic.in/http://www.nml.nic.in/
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    Beta Sites Survey

    11 Beta Sites, which are the sites of Reference Value, selected for survey

    Criteria of Site Selection:

    Various independent studies has reported leading hospitals in the country

    11 leading hospital selected and surveyed

    A standard questionnaire used for data collection

    Information collected through websites, personal visit and telephonic calls

    Data collected are linked here while Graphics or Matrix format used topresent finding in the following slide

    30

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    Beta Sites Survey

    1. Teaching/Non-teaching

    Among all Beta Sites, all teaching Sites are

    Public and Non-Teaching Sites are Private

    2. Courses Offered

    All teaching sites offer UG, PG & Sup Specialtycourses while Private sites only Minor Teaching

    with DNB

    31

    Findings

    Beta Sites Surveyed

    Teaching 5 Public

    Non-Teaching 6 Private

    Courses Offered

    PublicUnder Grad, Post

    Grad, Super Specialty

    Private DNB

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    Beta Sites Survey

    3. Size

    Among all Beta Sites, Public Hospitals are

    largest where average beds are over 1600

    while Private Hospitals have less than 600

    beds

    4. Doctors

    Number of residents found to be more

    than consultants in Public sites than moreconsultants in Private sites

    32

    Findings

    0

    500

    1000

    1500

    2000

    25003000

    Public Private

    0

    200

    400

    600

    800

    1000

    Consultans Residents

    Public Private

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    Beta Sites Survey

    5. Full time Consultants

    Among all private Beta Sites, all consultants except the ones who are part of management

    are part time/visiting where as, in public Beta Sites all consultants are full time

    33

    Findings

    100%

    0%Public

    Full Time Part Time

    6. Full Time Residents

    All residents in both Public & Private Sites are full time

    8%

    92%

    Private

    Full Time Part Time

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    Beta Sites Survey

    7. Library

    All public Beta Sites, have full fledged

    setup for both print & digital library while

    digital library is not present in every

    private Beta Sites

    8. E-resources

    Electronic resources found in every Public

    Beta sites while 2 private sites (Lilavati &

    Bombay Hospital) does not subscribe any

    e-resources

    34

    Findings

    Library

    Site Print Digital

    Public 5 5

    Private 6 3

    Resources

    Site Print e-resources

    Public 5 5

    Private 6 4

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    Beta Sites Survey

    9. Internet Access

    Department wise access to internet is the most common among all the sites while wifi is

    found in only 2 sites. Thus the e-resource is most frequently accessed through the

    available computers in each departments office

    35

    Findings

    Internet Access

    Access viaPublic

    (total 5 sites)Private

    (total 6 sites)

    Only Library 0 1

    Department wise 2 5

    Through LAN 3 5

    Computer in every chamber 0 0

    wifi 2 0

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    Beta Sites Survey

    10. Common e-resource

    Science Direct & MD Consult found to the most common e-resource among all the sites

    while many other resources are also subscribed by Public Sites

    36

    Findings

    Common e-resource

    Common e-resources Public Private

    Science Direct 5 4

    MD Consult 5 4

    BMJ 5 1Oxford Journals 2 0

    Ovid 5 2

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    Champions* Survey

    Criteria of Site Selection: A total of 60 champions identified in four cities basis their average weekly

    usage

    Champions with higher usage preferred

    Total 17 interviews were done All of them are at consultant level

    A standard questionnaire used for data collection

    Data collected are linked here while Graphics or Matrix format used to

    present finding in the following slide

    37 * Users of UpToDate with over 50 hits per week

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    Champions Survey

    1. Average Usage

    Of all the champions survey, average

    weekly usage is 22

    38

    Findings

    Average Weekly Usage

    City Interviews Usage

    Delhi 5 18

    Mumbai 2 24

    Bangalore 5 22Chennai 5 16

    2. How got the subscription

    Over 80% reported to have purchased

    online while few got as a gift by Friend or

    Pharma companies

    82%

    12%

    6%

    Self Purchase Pharma Friend

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    Champions Survey

    3. Preferred place of use

    Doctors were allowed to choose multiple

    options where he use UTD mostly.

    Maximum usage were reported at home

    while usage in the library was lowest

    39

    Findings

    4. Best utility of UTD

    Doctors chose multiple option for what he

    thought UTD is best suited for. Majoritythinks it helps them in their own learning

    followed by conferences and as tool for

    patient management at Point of care

    25%

    12%

    7%

    37%

    19%

    Office

    at POC

    Library

    Home

    Travelling

    29%

    45%

    26% Conferences

    Own Learning

    PoC tool forPatientManagement

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    Champions Survey

    5. Value of UpToDate

    Mostly doctors agreed that UpToDate saves

    time for them and helps in better

    treatment decisions

    40

    Findings

    6. Topics availability

    Majority 77% said sufficient topics available

    or they mostly find a relevant topic while23% often do not finds a relevant topic

    24%

    19%

    24%

    15%

    18%Better TreatmentDecisions

    Answers ClinicalQuestions

    Saves Time

    Avoids costlyerrors

    Improved PatientCare

    37%

    40%

    23%

    0%Sufficient Topicsavailable

    Mostly find arelevant Topic

    Often relevantTopics are notavailable

    Never found arelevant Topic

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    Champions Survey

    7. UpToDate Quality

    Mostly 94% agreed that topics are updated

    and relevant

    41

    Findings

    8. Features

    Easy Search Option scored highest 33%

    among the favorite features while DrugInformation and Calculators scored lowest

    53%

    3%

    41%

    3%Topics areupdated andaccurate

    Often topics andnot updated & notrelevant

    Finds informationon all advancetopics

    Generally onlyGenericinformation

    17%

    15%

    33%

    15%

    20%

    What's New

    Calculators

    Easy SearchOption

    Drug Informationby LexiComp

    Quick & updatedinformation

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    Champions Survey

    9. Treatment Recommendations

    Only 35% use UTD treatment

    recommendations

    42

    Findings

    10. Quality of Treatment Recommendation

    Majority 76% are satisfied with the UTD

    Treatment Recommendations

    35%

    18%

    47%Yes

    No

    No Answer

    76%

    18%

    0%

    6%Mostly Satisfied

    Mostly NOTSatisfied

    Does understandUTD GradingProcessNo Answer

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    Champions Survey

    11. Whom he recommends UTD

    UTD is recognized to be good tool for both

    consultants and residents

    43

    Findings

    36%

    38%

    14%

    12%

    Residents

    Consultants

    Students

    Research Scholars

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    Summary

    The Indian healthcare industry is poised to grow at a compounded annualgrowth rate over 12%

    Being lagged behind, Healthcare IT market in India is fastest growing inAsia at around 22%

    Private contribution in the growth of Indian Healthcare industry isgrowing rapidly both in medical teaching as well as healthcare delivery.

    While majority of the leading hospitals are corporate, public teachinghospitals are still best in the country due to continued funding forresearch & development by the government

    Due to the permission by government to conduct DNB courses, manyprivate hospitals have emerged as a minor teaching institutions as ithelps them retaining quality residents and also positioning themselves asa quality healthcare provider

    44

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    Summary..

    Investment in the library resources are higher in public institutions dueto dedicated government funding while even the leading privateinstitutions have a stingy approach in this area.

    Both Major & Minor private teaching institutions invest in libraryresources only as much as they feel mandatory

    Government has not mandated e-resources and so the institutionstraditionally prefers print

    A trend of forming consortium is on rise and few strong medical consortiahas emerged in the country

    Even the leading private hospitals in the country prefer to have part timeconsultants of multiple specialty rather than full time consultants in fewspecialty

    45

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    Summary..

    Private Hospital prefers having few full time residents and more parttime consultants

    The library facilities in private Beta site are underprivileged andgenerally they operate within fixed budget which does not segregatebetween print and digital

    The majority of good users of individual subscription have purchasedtheir own account

    UpToDate mostly found to be used at home or in office and is usedmostly for self learning and for the conference preparation

    UpToDate has not yet recognized as a Point of Care tool and also thereare infrastructure limitations preventing UpToDate being used as a Pointof Care tool

    46

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    Summary..

    UpToDate is generally not used at Point of Care due to high number ofpatients in waiting as well as, I am the Best mindset of the physicians

    Most UpToDate users in India are satisfied with the utility & quality ofUpToDate

    Though probing around price was avoided at moment, there were manysuggestions to price UpToDate rationally for the local market and tomake it more cost effective