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8/3/2019 Healthcare IT Market Scenario - India
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Healthcare IT Market Scenario India
Quazi Faizan Ahmad
Market Manager IndiaWolters Kluwer Health | UpToDate
Email : [email protected]: +91-9312932620
mailto:[email protected]:[email protected]8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
Medical Education System in India
Teaching Institutions Major & Minor
Medical Libraries & Library Consortias
Beta Sites survey
Champions survey
Summary
Scope
2
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3
Prelude.
This is an effort to project a more realistic and ground situation,generally, on overall Healthcare market in India with a focus onHealthcare IT market.
During the entire presentation all the data are presented as it is and
references are cited wherever required.
Any classified data, during survey or elsewhere has not been reproducedhere and cannot be shared on request.
The survey was done for UpToDates market analysis and only someexcerpts are presented here.
Though, a summary is given at the end, any conclusive inference isavoided.
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Indian Market An Overview
Overall Healthcare market estimated at $ 40 B, and growing @ 1214%annually
59% of total expenditure is on Primary healthcare while 39% is onSecondary and Tertiary Care
Private healthcare providers accounts for almost 80% of totalexpenditure
Institutions, both Public & Private, are involved in Teaching andHealthcare deliveries
Like any market, Institutional market in India can be segmented asTeaching & non-Teaching and Private & Public
Though monitored, market is open for private investment at bothteaching and non-teaching front
4
Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011
Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011
HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011
http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
India has only 0.7 beds per 1,000 people, far below the global averageof 2.6.
Needs to add 2 million beds to the existing 1.1 million by 2027, and
requires immediate investments of $82 billion to make up for itsinfrastructure deficit.
Needs $50 billion annually for the next 20 years to meet the healthcare
needs of its rapidly expanding population.
5
Facts & Challenges
Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011
Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011
HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011
http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
Healthcare emerged as an industry for both deliveries and teaching
Private segment in India is one of the largest in the world
80% of all qualified doctors are involved in private practice
75% of all dispensaries are private 70% of hospitals and 40% of the hospital beds are private
Over 80% new investments are private
Private investment revamping the industry as funds are available readily
Infrastructure and technology improving drastically due to fast privateinvestments
Majority of leading Tertiary Hospitals are privately managed
6
Private Contribution
Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011
Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011
HEALTHCARE, a report by Indian Brand Wquity Foundation, 2007, Retrived fromwww.ibef.org on August 5, 2011
http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
Despite recent ascendancy as the hub of the IT and IT-enabled services,lagged tremendously behind other countries in Healthcare IT adoption
Unlike Finance, banking & education, Healthcare is one sector where IT
impact not so conspicuous yet
Large corporate hospitals in India spend under 1% of their operatingbudget on IT, while spending is closer to 3% in the West
Barring a few preliminary attempts to computerize basic hospital
administrative and some clinical functions, there has been littleappreciation or impetus given to HIT adoption
Major investments are towards upgrading basic infrastructure &networking
7
Healthcare IT Adoption
Current Situation:
India HIT Case Study, by Pushwaz Virk, Harvard University; Sharib Khan, Columbia University; Vikram
Kumar, Dimagi Inc. The National Bureau of Aasian Research, 2007
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Indian Market An Overview
Healthcare organisations are presently aggressive in adopting IT solutions
Though, official HIT adoption or implementation policies are almostnonexistent however, there are serious exploratory initiative by
government to facilitate HIT adoption through:1. Framework for Information Technology Infrastructure for Heath: A guideline
document and comprehensive roadmap that prescribe IT standard
2. National Knowledge Commission: A high level advisory body with the
objective of transforming India into a knowledge society, ranging from
education to e-governance of a working group focused on HealthInformation Technology
India has the fastest growing healthcare IT market in Asia, with anexpected growth rate of 22 %, followed closely by China and Vietnam
8
Healthcare IT Adoption
Recent Trend:
India HIT Case Study, by Pushwaz Virk, Harvard University; Sharib Khan, Columbia University; Vikram
Kumar, Dimagi Inc. The National Bureau of Aasian Research, 2007
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Indian Market An Overview
Healthcare is delivered at all the levels Individual Physicians, Specialistclinics, Primary Healthcare Centres, Nursing Homes/Poly Clinic andHospitals
Primary health centres are the cornerstone of the health care system
A tiered health care system that funnels more difficult cases intohospitals while attempting to provide routine medical care at primarylevel
Most in-patient services are delivered through 110 bed nursing homes,which are usually staffed by a single physician.
Secondary Care is provided at district level while Tertiary Care is limitedto few major cities only
9
Healthcare Providers
Healthcare in India Emerging Market, a report by PriceWaterhouseCoopers, 2007 Retrieved from www.pwc.com/globalhealthcare on August 2, 2011
Indian Healthcare Sector, a report by Indian Law Offices, Retrived fromwww.indialawoffices.com on August 5, 2011
HEALTHCARE, a report by Indian Brand Wquity Foundation, 2010, Retrived fromwww.ibef.org on August 5, 2011
http://www.indialawoffices.com/http://www.ibef.org/http://www.ibef.org/http://www.indialawoffices.com/8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
Summarily :
10
Healthcare Providers
Level Public Private
Primary PHC and its Sub-Centers Traditional Practitioners
Secondary District Hospitals Private Clinics Small Nursing Homes
Tertiary Teaching Hospitals Private Clinic Nursing Homes
Corporate Hospitals
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Indian Market An Overview
The government provides and manages the majority of the servicesthrough a hierarchical network of Primary, Secondary and TertiaryHospitals at various rural and urban areas
11
Public:
Healthcare Providers
Structure of Government Healthcare Services
Primary Care(in rural areas)
22,271 - Primary Healthcare Centers 137,271 - Sub-Centers
Secondary Care
(in smaller towns and cities)
1,200 - PSU (public sector units) hospitals
4,400 - district hospitals 2,935 - community healthcare centers
Tertiary Care(In Major Cities)
117 Hospitals (mainly attached with medicalcolleges)
Healthcare Indicators, a report by Ms. Srimoti Mukherji, Commercial Specialist at The U.S. Commercial
Service in India, Retrieved from www.trade.gov on July 28, 2011
http://www.trade.gov/http://www.trade.gov/8/3/2019 Healthcare IT Market Scenario - India
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Indian Market An Overview
A fee-levying private sector, assumed to be more responsible, co-existswith public healthcare
Consist of individual private practitioners at Primary level and nursing
homes, charitable hospitals and corporate hospitals at Tertiary level Numerous and fragmented, an estimated 45,000 Hospitals & Nursing
Homes (Secondary & Tertiary)
Average size of private hospitals/nursing homes is 22 beds, which is lowcompared to other countries.
12
Private:
Healthcare Providers
Average size of Private Hospitals & Nursing Homes
> 200 Bedded = 1% 100-200 Bedded = 5%
30-100 Bedded = 10%
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Indian Market An Overview
There is no minimum quality standard laid down by Government Accreditation of healthcare providers is voluntary
The most respected accreditation for healthcare providers in India are:
1. NABH (National Accreditation board for Hospitals & healthcare Providers):
an initiative by the government under Quality Council of India to establish& operate accreditation programs for healthcare organizations
2. Joint Commission International: An independent international body involved
in the provision of accreditations for healthcare organizations
Under both of them PoC tool is recommended but not compulsory
As of date there are only 101 Hospital (94 private) and 16 hospitals(allprivate) have been accredited by NABH and JCI
13
Healthcare Providers Accreditation
http://www.nabh.co/main/ Retrieved on August 23, 2011
http://www.jointcommissioninternational.org/ Retrieved on August 23, 2011
http://www.nabh.co/main/http://www.jointcommissioninternational.org/http://www.jointcommissioninternational.org/http://www.nabh.co/main/8/3/2019 Healthcare IT Market Scenario - India
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Medical Education System
There are 2 bodies under Ministry of Health & Family Welfare whichgoverns & monitors Medical Education in India
1. Medical Council of India: The council affiliates to all medical colleges
in the country to conduct Under-Graduate & Post-Graduate medical
courses2. National Board of Examination: The board gives recognition to
medical colleges & Hospitals to conduct Diplomat of National Board(DNB) examination
Besides, Directorate General of Health Services is an attached
office which renders technical advices on all medical and publichealth matters
14
Governing Bodies
http://mohfw.nic.in/ Retrieved August 6, 2011
http://mohfw.nic.in/http://mohfw.nic.in/8/3/2019 Healthcare IT Market Scenario - India
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Medical Education System
Major courses are offered by MCI & NBE
15
Courses available
CoursesDuration(Years)
Doctors Profile [after the course completion]Governed
by
Graduate 5 Intern, Resident [student] MCI
Post-Graduate
Diploma 2
Resident, Registrar, Junior Doctor, Consultants Assistant
[student] MCI
Post-GraduateMasters
3 Consultant MCI
DNB 3 Consultant NBE
Super Specialty 2 Consultant MCI
Doctorate 3-5 Consultant MCI
http://www.mciindia.org/ Retrieved August 8, 2011
http://www.natboard.edu.in/ Retrieved August 10, 2011
http://www.mciindia.org/http://www.natboard.edu.in/http://www.natboard.edu.in/http://www.mciindia.org/8/3/2019 Healthcare IT Market Scenario - India
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Teaching Institutions
Various institutions, both public & private, are engaged in teaching
These can be defined as Major & Minor as:
1. Major: Institutions (both Public & Private) set up mainly for the purpose of
teaching and are affiliated by MCI. These institutions also have a hospital
attached2. Minor: Institutions (both Public & Private) set up mainly for the purpose of
healthcare delivery but are also recognized by NBE to conduct DNB
examinations
16
Major & Minor
DNB is a prestigious certificate considered equivalent to PG Masters
Some Major Teaching hospitals also have DNB courses
All major corporate hospitals have DNB courses since it helps them retainingquality residents and also positions them as academic oriented qualityhealthcare provider
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Teaching Institutions
An institution in India can conduct medical teaching for any of thecourses offered by MCI as long as it meets the minimum requirementdefined by MCI
A total 396 institutions in India have been affiliated by MCI to conduct any
medical teachings
17
Major
1. Graduate2. Post Graduate Diploma3. Post Graduate Masters
4. Super specialty5. Doctorate
An institution may offer one or more than one courses
All these institution have a full fledged hospital attached
http://www.mciindia.org/ Retrieved August 8, 2011
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Teaching Institutions
18
Major
Accordingly these institutions may be defined as Level-1, Level-2 or Level-3institutions
1. Level -1: Institutions offering only Graduation courses
2. Level -2: Institutions offering both Graduation & Post Grad Courses but mayor may not have super specialty program
3. Level -3: Institution offering either Post Grad, Super Sp or Doctorate but noGraduation program
Rational of levels:1. Level -1: These are smaller institutes thus, invest less on training and
development as well as on library2. Level -2: These are the large and the major teaching institutions and also
have good library budget3. Level -3: These institutions are generally involved in major research works so
has only subject oriented library
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Teaching Institutions
Following are the numbers:
19
Major
Total Teaching Institutions 396
Public 208
Private 188
http://www.mciindia.org/ Retrieved August 8, 2011
Courses Public Private Total
Graduate 154 181 335
PG Diploma 124 85 209PG Masters 149 114 263
Super specialty 78 25 103
Doctorate 4 0 0
Numbers according to Courses:
http://www.mciindia.org/http://www.mciindia.org/8/3/2019 Healthcare IT Market Scenario - India
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Teaching Institutions
Numbers according to Levels:
20
Major
Courses Public Private Total
Level -1Only Graduate
38 68 106
Level -2Graduate + Post Grad
115 113 228
Level -3Either Post Grad, Sup Sp or Doctorate
but No Graduation
84 7 91
http://www.mciindia.org/ Retrieved August 8, 2011
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Teaching Institutions
An institution in India can apply for and conduct examination forDiplomate of National Board (DNB) as long as it meets the minimumrequirement defined by National Board of Examination (NBE)
A total 204 institutions in India have been recognized by NBE
An institution may offer one or more than one courses
NBE may de-recognized any institution thus, numbers keep changing
21
Minor
Total DNB offering Hospitals (2012) 204
Public 33
Private 171
http://www.natboard.edu.in/ Retrieved August 10, 2011
http://www.natboard.edu.in/http://www.natboard.edu.in/8/3/2019 Healthcare IT Market Scenario - India
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Medical Libraries & Library Consortias
Every medical teaching institution is required to maintain a library The librarys richness in public institutions depends on the funds made
available by the Government
For private institutions (Major), there is a minimum requirement
guideline by MCI: Level -1 Institutions: Minimum 100 journals subscribed in first 5 years
including at least one third of them should be international Title
Level -2 & Level -3 Institutions: Minimum 7 Journals in each specialty
including minimum 4 international Title
Digital library has not been mandated by MCI
For DNB besides textbook, institution is required to maintain a digitallibrary with DELNET network and should have at least one internationaland one national journal in each specialty
22
Librarys basic requirement
http://www.natboard.edu.in/ Retrieved August 10, 2011
MCI Guideline for Medical college with 50 admissions
http://www.natboard.edu.in/http://www.natboard.edu.in/8/3/2019 Healthcare IT Market Scenario - India
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Medical Libraries & Library Consortias
Institutions traditionally maintains a print library as it is also easy toproduce during audit by MCI
Almost 50% medical libraries has 1-10 computers only
In many institutions a digital library is limited to open access resources
Most of the institutions are lacking necessary infrastructure to maintaine-resources
Only few (25%) medical libraries in India has a separate digital librarywith electronic database, full text e-journals etc
Consortia based e-resource subscription is gaining popularity as manyconsortia have formed
Most of the digital library with e-sources are part of any consortium
23
Librarys current situation
Farahi and Gandhi, Adoption of information technologies in medical libraries in Karnataka, India andIran: A comparative study, International Journal of Library and Information Science Vol. 3(2), pp. 38-45,February 2011
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Medical Libraries & Library Consortias
India does not have a very rich tradition of consortia arrangements orresource sharing amongst libraries
Post 1990s, a few efforts have been made in different levels to provideshared web-based electronic resources amongst the research, academic,and technical libraries in India
Few important consortia's among medical libraries are
1. UGC-INFONET E-Journal consortium
2. ERMED Consortium (Electronic Resources in Medicine)
3. HELINET (Health Science Library and Information Network)
4. NTRMED (NTR MEDNET)
5. A country wide license of the Cochrane Library by ICMR for every Indian
Besides, National Medical Library is a free to all medical reference library
24
Consortias
Jiban K. Pa and Prabir Kumar Das, Progress Through Partnership Consortia Based e-Resource Subscription Initiatives in India, Library Documentation & Information ScienceDivision, Indian Statistical InstituteSatish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in CancerKumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008
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Medical Libraries & Library Consortias
1. UGC-INFONET E-Journal consortium UGC has initiated the UGC-INFONET E-Journal consortium
The largest consortium in India with a vision to reach every university
Under the consortium, about 494 full text scholarly electronic journals in
Medicine and open access databases like PubMed Central, Biomed Central,High wire Press and Public Library of Science, Directory of online journalsetc can be accessed
Open to all UGC Funded (Public) University
UGC affiliated (Private) universities can also join @ Rs. 5,000.00 per annum
and enjoy prices as low as 60-90% Access through IP address validation
Currently 294 universities are member of this consortia
25
Consortias
GUIDELINES FOR UGC-INFONET Digital Library Consortium during the XI Plan Period (2007 - 2012), UNIVERSITY GRANTS COMMISSION, BAHADUR SHAHZAFAR MARG, NEW DELHI
Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland,November 06-07, 2008
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Medical Libraries & Library Consortias
2. ERMED Consortium (Electronic Resources in Medicine) ICMR (Indian Council of Medical Research), established ERMED-India
Consortium to support Biomedical Research & Development in India
Initially, 39 centrally funded Government Institutions including 10 Director
General of Health Services libraries, 28 ICMR Libraries and AIIMS library
were given membership
Today, its the largest medical e-resource consortia
Now also open to select private teaching institutions on cost sharing basis
1812 Tittles available through various publishers
26
Consortias
Jiban K. Pa and Prabir Kumar Das, Progress Through Partnership Consortia Based e-Resource Subscription Initiatives in India, Library Documentation & Information ScienceDivision, Indian Statistical InstituteSatish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in CancerKumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008http://www.nmlermed.in/ Retrieved on August 21, 2011
http://www.nmlermed.in/http://www.nmlermed.in/8/3/2019 Healthcare IT Market Scenario - India
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Medical Libraries & Library Consortias
3. HELINET (Health Science Library and Information Network) Set up 2001 by Rajiv Gandhi University of Health Sciences, Karnataka
Today largest consortia for Private Institutions
Covers 666 institutions including Medical, Dental, Pharmacy, Nursing and
other allied sciences colleges in the state (Karnataka) Major e-resources available
27
Consortias
Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer
Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008
http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmRetrieved on August 21, 2011
1. Science Direct2. Ovid3. MD Consult
4. Annual Reviews
5. Springer6. Thieme7. Verlag
8. Taylor & Francis
9. Blackwell10. Bentham11. Ebrary
12. Oxford University Press
http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmhttp://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htmhttp://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htm8/3/2019 Healthcare IT Market Scenario - India
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Medical Libraries & Library Consortias
4. NTRMED (NTR MEDNET) Set up in 2005, this is the Digital Library Consortium (named as NTR
MEDNET) of NTR University of Health Sciences
Available to all affiliated colleges
Also member of ERMED
28
Consortias
Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer
Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008
http://ntrmedmednet.edu.in/ Retrieved August 6, 2011
5. The Cochrane Library
ICMR funded The Cochrane library from 27 January 2007
The Cochrane Library is freely available to all residents of India who has
internet access
http://ntrmed.com/http://ntrmed.com/http://www.rguhs.ac.in/HELINETHOSTCONSORTIUM/homehelinethost.htm8/3/2019 Healthcare IT Market Scenario - India
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Medical Libraries & Library Consortias
National Medical Library Under administrative support from Director General of Health Sciences and
supported by WHO, National Medical Library has set up a network of health
science libraries in India
Has 6 Regional Medical Libraries and 8 Resource Medical Libraries in the
country
Also the national focal point of HELLIS Network set up by the WHO in
Southeast Asia in 1982
Open to all Medical, Para-Medical & Allied Professional
Also member of ERMED
29
Medical Reference Library
Satish S Munnolli, An Overview of Health Science Information System in India: Librarians Point of View, Advanced Centre for Treatment, Research & Education in Cancer
Kumar & Murthy, Consortium for Medical Libraries in India Abroad: A Study, 6th Convention PLANNER - 2008, Nagaland University, Nagaland, November 06-07, 2008
http://www.nml.nic.in/ Retrieved on August 21, 2011
http://www.nml.nic.in/http://www.nml.nic.in/http://www.nml.nic.in/8/3/2019 Healthcare IT Market Scenario - India
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Beta Sites Survey
11 Beta Sites, which are the sites of Reference Value, selected for survey
Criteria of Site Selection:
Various independent studies has reported leading hospitals in the country
11 leading hospital selected and surveyed
A standard questionnaire used for data collection
Information collected through websites, personal visit and telephonic calls
Data collected are linked here while Graphics or Matrix format used topresent finding in the following slide
30
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Beta Sites Survey
1. Teaching/Non-teaching
Among all Beta Sites, all teaching Sites are
Public and Non-Teaching Sites are Private
2. Courses Offered
All teaching sites offer UG, PG & Sup Specialtycourses while Private sites only Minor Teaching
with DNB
31
Findings
Beta Sites Surveyed
Teaching 5 Public
Non-Teaching 6 Private
Courses Offered
PublicUnder Grad, Post
Grad, Super Specialty
Private DNB
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Beta Sites Survey
3. Size
Among all Beta Sites, Public Hospitals are
largest where average beds are over 1600
while Private Hospitals have less than 600
beds
4. Doctors
Number of residents found to be more
than consultants in Public sites than moreconsultants in Private sites
32
Findings
0
500
1000
1500
2000
25003000
Public Private
0
200
400
600
800
1000
Consultans Residents
Public Private
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Beta Sites Survey
5. Full time Consultants
Among all private Beta Sites, all consultants except the ones who are part of management
are part time/visiting where as, in public Beta Sites all consultants are full time
33
Findings
100%
0%Public
Full Time Part Time
6. Full Time Residents
All residents in both Public & Private Sites are full time
8%
92%
Private
Full Time Part Time
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Beta Sites Survey
7. Library
All public Beta Sites, have full fledged
setup for both print & digital library while
digital library is not present in every
private Beta Sites
8. E-resources
Electronic resources found in every Public
Beta sites while 2 private sites (Lilavati &
Bombay Hospital) does not subscribe any
e-resources
34
Findings
Library
Site Print Digital
Public 5 5
Private 6 3
Resources
Site Print e-resources
Public 5 5
Private 6 4
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Beta Sites Survey
9. Internet Access
Department wise access to internet is the most common among all the sites while wifi is
found in only 2 sites. Thus the e-resource is most frequently accessed through the
available computers in each departments office
35
Findings
Internet Access
Access viaPublic
(total 5 sites)Private
(total 6 sites)
Only Library 0 1
Department wise 2 5
Through LAN 3 5
Computer in every chamber 0 0
wifi 2 0
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Beta Sites Survey
10. Common e-resource
Science Direct & MD Consult found to the most common e-resource among all the sites
while many other resources are also subscribed by Public Sites
36
Findings
Common e-resource
Common e-resources Public Private
Science Direct 5 4
MD Consult 5 4
BMJ 5 1Oxford Journals 2 0
Ovid 5 2
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Champions* Survey
Criteria of Site Selection: A total of 60 champions identified in four cities basis their average weekly
usage
Champions with higher usage preferred
Total 17 interviews were done All of them are at consultant level
A standard questionnaire used for data collection
Data collected are linked here while Graphics or Matrix format used to
present finding in the following slide
37 * Users of UpToDate with over 50 hits per week
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Champions Survey
1. Average Usage
Of all the champions survey, average
weekly usage is 22
38
Findings
Average Weekly Usage
City Interviews Usage
Delhi 5 18
Mumbai 2 24
Bangalore 5 22Chennai 5 16
2. How got the subscription
Over 80% reported to have purchased
online while few got as a gift by Friend or
Pharma companies
82%
12%
6%
Self Purchase Pharma Friend
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Champions Survey
3. Preferred place of use
Doctors were allowed to choose multiple
options where he use UTD mostly.
Maximum usage were reported at home
while usage in the library was lowest
39
Findings
4. Best utility of UTD
Doctors chose multiple option for what he
thought UTD is best suited for. Majoritythinks it helps them in their own learning
followed by conferences and as tool for
patient management at Point of care
25%
12%
7%
37%
19%
Office
at POC
Library
Home
Travelling
29%
45%
26% Conferences
Own Learning
PoC tool forPatientManagement
8/3/2019 Healthcare IT Market Scenario - India
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Champions Survey
5. Value of UpToDate
Mostly doctors agreed that UpToDate saves
time for them and helps in better
treatment decisions
40
Findings
6. Topics availability
Majority 77% said sufficient topics available
or they mostly find a relevant topic while23% often do not finds a relevant topic
24%
19%
24%
15%
18%Better TreatmentDecisions
Answers ClinicalQuestions
Saves Time
Avoids costlyerrors
Improved PatientCare
37%
40%
23%
0%Sufficient Topicsavailable
Mostly find arelevant Topic
Often relevantTopics are notavailable
Never found arelevant Topic
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Champions Survey
7. UpToDate Quality
Mostly 94% agreed that topics are updated
and relevant
41
Findings
8. Features
Easy Search Option scored highest 33%
among the favorite features while DrugInformation and Calculators scored lowest
53%
3%
41%
3%Topics areupdated andaccurate
Often topics andnot updated & notrelevant
Finds informationon all advancetopics
Generally onlyGenericinformation
17%
15%
33%
15%
20%
What's New
Calculators
Easy SearchOption
Drug Informationby LexiComp
Quick & updatedinformation
8/3/2019 Healthcare IT Market Scenario - India
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Champions Survey
9. Treatment Recommendations
Only 35% use UTD treatment
recommendations
42
Findings
10. Quality of Treatment Recommendation
Majority 76% are satisfied with the UTD
Treatment Recommendations
35%
18%
47%Yes
No
No Answer
76%
18%
0%
6%Mostly Satisfied
Mostly NOTSatisfied
Does understandUTD GradingProcessNo Answer
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Champions Survey
11. Whom he recommends UTD
UTD is recognized to be good tool for both
consultants and residents
43
Findings
36%
38%
14%
12%
Residents
Consultants
Students
Research Scholars
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Summary
The Indian healthcare industry is poised to grow at a compounded annualgrowth rate over 12%
Being lagged behind, Healthcare IT market in India is fastest growing inAsia at around 22%
Private contribution in the growth of Indian Healthcare industry isgrowing rapidly both in medical teaching as well as healthcare delivery.
While majority of the leading hospitals are corporate, public teachinghospitals are still best in the country due to continued funding forresearch & development by the government
Due to the permission by government to conduct DNB courses, manyprivate hospitals have emerged as a minor teaching institutions as ithelps them retaining quality residents and also positioning themselves asa quality healthcare provider
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Summary..
Investment in the library resources are higher in public institutions dueto dedicated government funding while even the leading privateinstitutions have a stingy approach in this area.
Both Major & Minor private teaching institutions invest in libraryresources only as much as they feel mandatory
Government has not mandated e-resources and so the institutionstraditionally prefers print
A trend of forming consortium is on rise and few strong medical consortiahas emerged in the country
Even the leading private hospitals in the country prefer to have part timeconsultants of multiple specialty rather than full time consultants in fewspecialty
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Summary..
Private Hospital prefers having few full time residents and more parttime consultants
The library facilities in private Beta site are underprivileged andgenerally they operate within fixed budget which does not segregatebetween print and digital
The majority of good users of individual subscription have purchasedtheir own account
UpToDate mostly found to be used at home or in office and is usedmostly for self learning and for the conference preparation
UpToDate has not yet recognized as a Point of Care tool and also thereare infrastructure limitations preventing UpToDate being used as a Pointof Care tool
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Summary..
UpToDate is generally not used at Point of Care due to high number ofpatients in waiting as well as, I am the Best mindset of the physicians
Most UpToDate users in India are satisfied with the utility & quality ofUpToDate
Though probing around price was avoided at moment, there were manysuggestions to price UpToDate rationally for the local market and tomake it more cost effective