HCL Technologies Ltd. Confidential, 2011

July 2011

HCL Technologies Ltd. Confidential, 2011 2

HCL Overview

HCL EnterpriseHCL Technologies

The software services arm

HCL InfoSystems

Systems integration arm

$5.9

3180000

BILLION

COUNTRIES

PEOPLE

HCL Technologies Ltd. Confidential, 2011 3

Application Portfolio Optimization (APO)

Application Development

Independent Verification & Validation : TESTING

Content ManagementORACLE, IBM, EMC

Application Maintenance and Operations

Web TechnologiesDOT NET, JAVA, …

Infrastructure Management

Enterprise Resource Planning ORACLE, (JDE, SIEBEL, EBS)

Tota

l IT

Ou

tso

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ing

Legacy

SOA & MiddlewareORACLE, IBM, TIBCO, CA

Electronics Engineering

Engineering and R&D Services Life Sciences & Healthcare

Financial Services

Government

Media & Entertainment

HiTech

Telecom

Retail

DomainIT Services

Systems Engineering

Mechanical Engineering

Software Engineering

Business Process Outsourcing (BPO)

Aerospace & Defense

Enterprise Transformation Services

Energy & Utilities

Automotive

HCL Offering

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HCL in LATAM Presence across the Spanish and Portuguese speaking Latin America

Brazil

Brazil HQ/ Sales office in São Paulo functional since Apr, 2009

Delivery Center in São Leopoldo, Rio Grande do Sul functional since Sep, 2009

Capacity of +400 seats in Brazil across Apps and Infra (Between Sao Paulo and Sao Leopoldo)

Mix of Fortune 500 and Local Customers currently being serviced

Large client location operation in Curitiba delivering Infrastructure services for a leading multi-national white goods manufacturer

Aggressive Recruitment plan to achieve 1500 people in 2 years

Puerto Rico

HCL Axon Puerto Rico Development Center -Isabela, PR

Operations in progress since July 2008

Current delivery capacity : 70+ SAP consultants

Capabilities in all SAP Modules and SAP Technical skills as well

Spanish language capabilities enable service delivery for Spanish speaking Latin America

Mexico

HCL Mexico fully functional corporate entity with HR, Recruitment, Delivery capabilities

Multiple customers being serviced at customer locations

Delivery Center being setup with a capacity of 100 engineers with a leading Financial services and a leading logistics company as the lead customers

Argentina

HCL Argentina fully functional corporate entity with an initial set of rebadged employees from a global customer

Local Sales/ Delivery team, Talent Acquisition Engine, and Support Eco-system in Place

for Brazil, Mexico, Puerto Rico

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HCL Brazil: Quick Snapshot

Brazil Sales Office Brazil Global Delivery Center (GDC)

Brazil Fields/Sales Offices

Belo Horizonte, MG Curitiba, PR

Located at Unisinos Tech Park, São Leopoldo, RS State

Partnership with Unisinos University (3rd Largest Private University in Brazil) for Talent Acquisition

Fully Functional Facility with Further Expansion in Progress

Strong Management / Support Team in place to Service Customers

Network Connectivity to other HCL Global Locations Full Support Engine and Workflows in Place Catering to Nearshore / Domestic Business Multi-lingual Resource Availability

HCL Technologies Brazil Ltda.

Rua do Rócio, 220, Conjunto 52 - Vila Olímpia

São Paulo - 04552-903 – Brasil50+ Seats Available for Development Team

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More about Brazil facilities

Mais de 300 Colaboradores

Conference Rooms:Video Conference

IP TelephonesAccess Control

Infra redundancy: Telecom and Energy

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HCL Brazil: Point of Presence

Sao Leopoldo (Porto Alegre) Brazil Main GDC Porto Alegre, 25 km from São Leopoldo, (both part of

state Rio Grande do Sul) considered Gateway to Latin America, is well connected to major cities across LATAM by flights

São Leopoldo provides optimum balance between Cost and Talent Availability

Central to MERCOSUL

Sao Paulo HQ , Development + Sales

Rio de Janeiro, Belo Horizonte, Curitiba & Manaus Sales + Customer specific Development Presence

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HCL Brazil: Current Customer Base

Local Clients

Global Clients

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Overview Oracle Pratice

Oracle Technologies

SOA & BPM Portal and Content Mgmt. IDM Database11g

Horizontal Applications

Oracle E-Business Suite 11i, R12,12.1

PeopleSoft 8.3, 9.0,9.1 Siebel 7.x, 8.0,8.1 JD Edwards –

XE & E1 Primavera

Industry Applications

Oracle Life Sciences Oracle Utilities Oracle Retail Oracle Financial

Services

Edge Applications

OTM Demantra

Analytics & CPM OBIEE Hyperion

Deployment & Maintenance

Global Rollout

Implementations, Configuration & Development

Design & Product Blue Print

Application Management/ Operations Consolidation

Upgrade and MigrationCo-Development

Assessment Services

Oracle Partnership

Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components

Investment in Oracle Solution labs to accelerate product development & solution capabilities

Strategic Enablers

A 3000+ strong Oracle Practice with 200+ customers spread across North America, LATAM, Europe, the Middle East, APAC and the ANZ regions..

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Oracle Universe Brazil

What does this mean for our Customers?

Reduce Time-to-market to implement new technologies in LATAM

Visibility to functionality and features being addressed in future releases

Access to Out-of-Box solutions, IP´s , tools and innovative methodologies

Collaboration with Oracle LATAM team

Strong sales and Delivery team, +200 people in Oracle Practice ( +8 years of experience per person in average)

+12 customers and more than 25 projects in those customers

Promote collaboration between HCL and Local Oracle executive leadership

Link HCL Delivery Centers, Technology Labs and Centers of Excellence with Oracle’s R&D teams

Bring new technologies, products and Oracle developments into HCL Brazil and create a skill base

HCL has established the HCL Oracle Practice in Brazil. The center is a one in charge of LATAM Oracle projects.

Strong local requirements Knowledge

Local Partnership

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Oracle Customers in Brazil

New modules implementation

Mapping process and implementation, ASM

Fiscal Solution Implementation

One of the biggest Fashion retailer in Brazil we have the ASM for EBS and Retek.

Second biggest retailer from Brazil ASM for EBS and Retek we work with ASM and Roll-out Project

New modules implementation and roll-out

ASM Support and Development of extensions for the application

New modules implementation, Hosting and ASM

Mapping process and Siebel implementation

New modules implementation and ASM

New modules implementation and ASM

New implementation

Support L1, l2

New modules implementation, Rollouts and ASM

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CHALLENGES / OBJECTIVES

This customer is a innovative company needs innovation technologies and need to have access to specialized resources from the global talent pool at HCL.

This Company was the first Brazilian Company to implement Oracle Retail, so the use of the Oracle Retail should be improved by adoption of some enhancements in the process

Aggressive grow of the company

To develop the best support model for the all location and business requirements

Multiples vendors ecosystem 24 X 7 Operations

CLIENT

The second largest department store clothing in Brazil, with a history of pioneering and expansion. The Company bears the title of the first corporation in the country with 100% of stocks on the Brazilian Stock Market.+134 stores in 26 states of Brazil

THE SOLUTION

Our relationship dates back 2 years with application support related jobs gradually growing into application projects and implementations. Services include:

Application support and Maintence for Oracle EBS

Application support and Maintence for Oracle Retail

HCL Technologies is involved in automation, improvement and monitoring of customer IT environment

HCL has been engaged in strategic consulting programs aimed at optimizing the performance of Oracle Retail and E-business environments at Renner. HCL has also partnered with Lojas Renner on developing a significant number of applications that support store operations and reporting for Lojas Renner

Development projects related with Oracle technologies

Implementation of new modules.

Leading Fashion Retailer in BrazilAN ORACLE CASE STUDY

Industry: Retail

Service Areas: Implementation, Maintenance & Support; G

Topology: Oracle EBS 11.5.10.2; Oracle Retail

HCL Technologies Ltd. Confidential, 2011 13

Cu

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• ASM project for Oracle EBS and Oracle Retail – 3 years contract

• New Oracle E-Business suite modules implementation

• Small projects such as reports, customs

• Rollout project to new acquisitions

Advantage HCL

Implement suggestions and enhancements Growing in different areas in the customerGeographic challengeProjects implement on time, on budget

Achievements

• Oracle E-business Suite R11.5.10

• Oracle Retail

One stop shop (Both knowledge EBS and

Retail)Flexibility and Transparent approach to

engagement governanceGood relationship with customer and flexibilityLocal E-Business Suite KnowledgeStrong experience

Pro

ject

sTe

chn

olo

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Case Study – Second Biggest Retail Company in Brazil C

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Second biggest retail company in Brazil. It´s part of the group called “Máquinas de vendas (Sales Machine)” the annual revenue is about R$ 7 billion reais per year. They have more than 700 stores in 17 states of Brazil.This company has a aggressive strategy to grow and in next years probably will be 2 times bigger.

• Fast growing• Many acquisitions• Be up-to-date with market movements• Define the standard solution and architure• Localization issues

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• Assessment on Sales Process

• Design TO-BE process

• Siebel On-demand Implementation

• Development for legacy integrations

• Siebel On-demand Support

Advantage HCL

Implement suggestions and enhancements Growing in different areas in the customerGeographic challengeProjects implement on time, on budget

Achievements

• Siebel on-demand

Flexibility and Transparent approach to

engagement governanceGood relationship with customer and flexibilityLocal Siebel Suite KnowledgeStrong experience Bi-lingual team (English and Portuguese)

Pro

ject

sTe

chn

olo

gy

Case Study – one of the world's largest automakers C

hal

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ges

One of the world's largest automakers, traces its roots back to 1908. Employs 209,000 people in every major region of the world and does business in more than 120 countries. Produce cars and trucks in 31 countries  GIndustry leader in vehicle safety, security and information services3 plants in Brazil

• Complex System Enviroment • Multiple Vendors• Fast growing• Be up-to-date with market movements• Define the standard solution and architure• Localization issues • Integrations with mutlipe systens

Implement a new system to support the new model for direct sales process. Our work started with a mapping process and it involved the solution definition. After that HCL is conducted the implementation Project, training for end-users and change management process. S

olu

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• Siebel On-demand Implementation

• Oracle EBS implementation

• Portal

• Support and Maintence

Advantage HCL

On-going

AchievementsSiebel on-Premisse (Sales and Marketing)Oracle EBS (Financials, Order Management, Incentive Compensation and Logistic)Oracle Fusion MiddlewareWebcenter

Flexibility and Transparent approach to

engagement governance Industry knowledgeGood relationship with customer and flexibilityLocal Siebel Suite KnowledgeStrong experience Complex Prove of Concept

Pro

ject

sTe

chn

olo

gy

Case Study – Publish Company C

hal

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ges

This Company publishes weekly and monthly magazines of general circulation, has a prominent place in the Brazilian publishing market, with 7 million readers and over 15 million unique users (sites). Member of one of biggest media group in Brazil, a reference standard of quality in the country, the Company directs its actions toward leadership in the publication of magazines, books, websites and production of content for new platforms like iPhone, and Kindle iPad.

• Complex System Enviroment • High volumes• Fast growing• Need flexibility in selling process• Define the standard solution and architure• Localization issues

Implement a solution to support subscription process. This process is very complex once it involves de definition of products kits, campaigns, prices, special discounts, customers and control of assets by customers (subscriptions). In Brazil the payment conditions are very specific and its variable according with the way of payments and number of plotsIntegrate this system with Editora Globo Legacy system

So

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HCL Technologies Ltd. Confidential, 2011 16

What we stand for