HCL casestudy

8/12/2019 HCL casestudy

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Hindustan Chemical Ltd


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Case Summary


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This case deals with Hindustan Chemical Ltd (HCL). HCL has about 1600 employees with an average age of 32. It has different consulting and training program for its junior ,

middle and senior managers respectively. Program is conducted by different reputed firms. Top management found that some employees were sleeping

during night shift. Due to intervention by Trade unions disciplinary action could

be taken by them. This lead to the belief that top management was weak and

they would be considerate in case of middle managers too.


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Due to this the incidence of sleeping at night shift increased. The alarmed top management asked IAM a management

training institute to include session on how to conductDomestic enquiry in their training program to middle

managers. The trainees protested saying that they did not want the

training and it should be the top management who should besupporting and sustaining the action the middle managersinitiate.

They felt the top management was not following thesuggestion told by previous middle managers after suchsimilar training.


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Case Analysis


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Different training programs for managers atdifferent level.

IAM was assigned the responsibility. Growing tendency of employees on night shift

to sleep. They caught red handed four persons sleeping

on duty. Trade unions leaders persuaded the top

management to be lenient.


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A sign of top management weakness. Top management issued a circular about

sleeping on duty but manager ignored thecicular.

Included How to conduct domestic enquiry module.

It questioned the integrity of middle levelmanagers.


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Problems


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Top level management lacked the ability totake firm decisions.

Lack of subordination in middle levelmanagement

Training was not properly planned.


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Alternative Solutions


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ALTERNATIVE SOLUTIONS

Identify appropriate training objective Proper training and counselling

Disciplinary action for communicating thestrength of top management


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Best solution


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Best Solution

Top management should communicate theirstrength by taking disciplinary action andshould clearly define specified acts ofindiscipline.

Training objectives should be defined properly


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HR Terms


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HR Terms Training - act of increasing the knowledge and skills

for an employee for doing a particular job

Industry Relations - it is the relation of the state withthe employers, workers and their organizations

Domestic Enquiry it is the first step in a disciplinaryaction

Documents

HCL casestudy