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H1 FY22 Results 16 November 2021

H1 FY22 Results

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Page 1: H1 FY22 Results

H1 FY22 Results16 November 2021

Page 2: H1 FY22 Results

H1 FY22 Results

November 2021 2

Highlights Nick ReadChief Executive

p3

Financial performance

Margherita Della ValleChief Financial Officer

p8

Strategy, operations & portfolio

Nick ReadChief Executive

p20

Appendices p35

Agenda & contents

We connect for a better future

The new generation connectivity & digital services provider for Europe & Africa enabling

an inclusive & sustainable digital society

Page 3: H1 FY22 Results

H1 FY22 Results

November 2021 3

Good performance inline with expectations & regaining commercial momentum

Conclusions

Near-term operational & portfolio optimisation priorities

Our strategy is focused on sustainable growth to drive returns

Committed to improving returns through growth & portfolio action

Highlights

Page 4: H1 FY22 Results

H1 FY22 Results

November 2021 4

€6.9bn

€7.1bn€7.0bn

€7.6bn

H1

FY1 9

H1

FY2 0

H1

FY2 1

H1

FY2 2

Highlights ⫶ Demonstrating growth in both Europe & Africa

Service revenue growth Adjusted EBITDAaL growth ROCE inflecting

• Continued good growth in Q2 FY22

• Europe in growth in 9/11 markets in Q2

• Consistent growth in Germany

• Strong recovery & growth

• Good margin improvement on pre-pandemic levels

• Top-quartile efficiency in sector

• EBITDAaL growth driving improving ROCE

• Pre-tax ROCE back to pre-pandemic levels

• Committed to drive further

(1.3)%

(0.4)%0.4%

0.8%

3.3%

2.4%

Q1

FY2 1

Q2

FY2 1

Q3

FY2 1

Q4

FY2 1

Q1

FY2 2

Q2

FY2 2

0.6%

1.5%

Ex-roaming & visitor revenue

1.8% 1.7%

31.7%

32.4% 32.7%33.6%

Increased FY22 Adjusted FCF guidance to >€5.3b + interim dividend of 4.5c

6.3%

5.1%

5.5%

6.3%

H2

FY2 0

H1

FY2 1

H2

FY2 1

H1

FY2 2

Pre-tax ROCE (LTM)+6.5%

+120bps

Page 5: H1 FY22 Results

H1 FY22 Results

November 2021 5

Highlights ⫶ Our growth strategy to organically improve returns

Revenue

Growth in both Europe & Africa

Adjusted EBITDAaL1

Mid-single digit growth+ + +Adjusted FCF2

Mid-single digit growth

Leverage2.5-3.0x range

ROCE3 > WACCMin. dividend 9c p.a.

Medium-term ambition

The new generation connectivity & digital services provider for Europe & Africa, enabling an inclusive & sustainable digital society

Vision

Strategy

Deep &

trusted

customer

relationships

Enabled

through

Group scale

& expertise

Best connectivity products &

services

Leading innovation in

digital services

Outstanding digital

experiences

Simplified & most efficient

operator

Leading gigabit networks

Social Contract shaping the

digital society

24hr

1Adjusted EBITDAaL is equivalent to prior year definition & calculation of Adjusted EBITDA.2Adjusted FCF is free cash flow before spectrum payments, restructuring costs & Vantage Towers growth capex3Pre-tax controlled ROCE

Medium-term ambition based on prevailing

assessment of global economic outlook in November 2021

Page 6: H1 FY22 Results

H1 FY22 Results

November 2021 6

Highlights ⫶ Structured for value creation

Infrastructure assets Shared operations Growth platforms Retail & service

Passive mobile

€15b market cap.1

€1b revenue2

Digital services

€3.5b revenue

IoT

€0.9b revenue

Africa FinTech

€1.3b revenue

IoT

Europe Consumer

€20b revenue

Business

€10b revenue

Africa Consumer

€6b revenue

€15b market cap.1

Fixed network

20 markets³

Active mobile

20 markets³

1.6m km fibre + coax

>180,000 radios

Supplier management

Network & digital operations

Inter-network operations

>€600m savings p.a.

>€400m savings p.a.

>€250m revenue & savings p.a.

1Market capitalisation as at 15 November 20212 Based on annualised H1-FY223 Excluding Vodafone Ziggo

Page 7: H1 FY22 Results

H1 FY22 Results

November 2021 7

Highlights ⫶ Creating & realising value for shareholders

Operational priorities Portfolio action

Strengthen commercial momentum in Germany A

Position Vodafone Business to maximise EU funding opportunitiesC

Accelerate operational & strategic transformation in SpainB

1

2

3

Passive mobile

Active pursuit of value creating bolt-on M&A & industrial merger, likely deconsolidation + monetisation over time

Europe Consumer

Pragmatic pursuit of value accretive in-market consolidation

Africa Consumer

Integrate Vodafone Egypt into Vodacom to create pan-African powerhouse

Page 8: H1 FY22 Results

H1 FY22 Results

November 2021 8

Financial performance

Margherita Della ValleChief Financial Officer

H1 FY22 Results

November 2021 8

Page 9: H1 FY22 Results

H1 FY22 Results

November 2021 9

Financial summary ⫶ Good performance in line with expectations

H1 FY21€m

H1 FY22€m

Organic change2

Group service revenue 18,418 19,010 2.8%

Adjusted EBITDAaL 7,011 7,565 6.5%

Adjusted EBITDAaL margin 32.7% 33.6% +0.7pt

Capital additions (3,363) (3,365)

Adjusted free cash flow1 n/a 23

Free cash flow (101) (983)

• Good service revenue trend – growth in both Europe & Africa

• Mid-single digit EBITDAaL growth & margin expansion

• Free cash flow weighted to H2, reflecting seasonality of working capital

• Increase in net debt driven by MCB buy-back, timing of dividend payments & FCF phasing

• +0.8pt improvement in pre-tax ROCE, driven by higher EBITDAaL & lower spectrum amortisation

FY21 H1 FY22

Adjusted net debt (€m) (40,543) (44,298)

Controlled ROCE pre-tax 5.5% 6.3%

ROCE post-tax 3.9% 4.3%

Statutory results summary in Appendix V1. Free cash flow before spectrum, restructuring & integration costs and Vantage Towers growth capex2. Includes the benefit of an Italian legal settlement of €105 million in H1 FY22 in EBITDAaL

Page 10: H1 FY22 Results

H1 FY22 Results

November 2021 10

• Strong step-up in Consumer adds during Q2 - supported by ‘back to school’ campaigns

• Retail store footfall still -40% vs pre-COVID - but sales conversion rate 50% higher

• Mobile contract churn +1.2pt YoY in Q2

Apr- 21 May-21 Jun-21 Jul-21 Aug-21 Sep-21

(2.6%)

(1.8%)

(1.1%) (1.1%)

1.1%

0.3%

Q1

FY21

Q2

FY21

Q3

FY21

Q4

FY21

Q1

FY22

Q2

FY22

6.4%

7.7%

5.4%

8.6%

5.2%

2.2%

Q1

FY21

Q2

FY21

Q3

FY21

Q4

FY21

Q1

FY22

Q2

FY22

Trading performance ⫶ Strong service revenue trend

Group YoY quarterly service revenue growth

Growing in both Europe & Africa

(1.3%)

(0.4%)

0.4%0.8%

3.3%

2.4%

Q1

FY21

Q2

FY21

Q3

FY21

Q4

FY21

Q1

FY22

Q2

FY22

of pre-COVIDlevels

c.1.0pt

Europe South Africa

Consumer sales moving towards pre-pandemic levels

European Consumer - Gross customer additions (mobile contract + broadband) >90%

Prior yearCOVID one-offs

Page 11: H1 FY22 Results

H1 FY22 Results

November 2021 11

Germany ⫶ Improving commercial momentum

Q2 growth

H1 22€m

H1 22 growth

Service revenue 1.0% 5,777 1.2%

Adjusted EBITDAaL 2,892 7.7%

38% of Group EBITDAaL1 Service revenue growth

• Mobile contract net adds higher than last year ex. Unitymedia migrations

• Gradual reacceleration of cable net adds

• Continued broadband ARPU growth supported by new promotion structures

• Converged benefits program launched, without discounting

• Strong EBITDAaL growth supported by synergies

1. Based on H1 FY22 EBITDAaL contribution2. Includes Unitymedia migrations of 63,000 in Q1 FY21 and 124,000 in Q2 FY21

0.4%

0.6%

1.5%

1.8% 1.9%

1.5%

0.0%(0.1%)

1.0%1.2%

1.4%

1.0%

Q1

FY2 1

Q2

FY2 1

Q3

FY2 1

Q4

FY2 1

Q1

FY2 2

Q2

FY2 2

Retail

Reportedorganic

Net additions (‘000)

Cable

DSL

Mobile contract

(44)(33) (42)

(21)

(26) (21)

74

83 98

4633

53572

1812

99

(20)

(27)

81

Q1

FY2 1

Q2

FY2 1

Q3

FY2 1

Q4

FY2 1

Q1

FY2 2

Q2

FY2 2

Page 12: H1 FY22 Results

H1 FY22 Results

November 2021 12

119 129

59

83

120

45 38 35 29 22

Q2FY21

Q3FY21

Q4FY21

Q1FY22

Q2FY22

Mobile contract+ VOXI

Fixed broa dband

Italy ⫶ Performance stabilising UK ⫶ Good commercial momentum

Q2 growth

H1 22€m

H1 22 growth

Service revenue 0.6% 2,521 1.2%

Adjusted EBITDAaL 638 1.8%

Q2 growth

H1 22€m

H1 22 growth

Service revenue (1.4%) 2,187 (2.5%)

Adjusted EBITDAaL 917 14.7%

8% of Group EBITDAaL112% of Group EBITDAaL1

• Poste MVNO customer migration completed in August

• ho. customer base 2.7m, market leading NPS

• Q2 broadbands net adds +31k incl. FWA

• EBITDAaL growth +1.6% ex. legal settlement

Service revenue growth

• Q2 SR: lapping strong Business comp in prior year

• New flex contracts, driving iPhone share and net adds

• Digital sales mix 33% in Q2 (+9pt vs. pre-COVID)

• CityFibre/OR deals: FTTH to c.8m households by Spring ‘22

Net additions (‘000)

1. Based on H1 FY22 EBITDAaL contribution

(6.5%)

(8.0%) (7.8%) (7.8%)

(3.6%)

(1.4%)

Q1FY21

Q2FY21

Q3FY21

Q4FY21

Q1FY22

Q2FY22

Page 13: H1 FY22 Results

H1 FY22 Results

November 2021 13

12

(45)

20 27

40

28

(22) (15)

(50)(32)

Q2FY21

Q3FY21

Q4FY21

Q1FY22

Q2FY22

Mobile contract Fixed broadband

Spain ⫶ Low-end highly competitive Other Europe ⫶ All markets growing

Q2 growth

H1 22 €m

H1 22 growth

Service revenue 2.4% 2,502 3.3%

Adjusted EBITDAaL 836 4.5%

Q2 growth

H1 22€m

H1 22 growth

Service revenue (1.9%) 1,866 (0.6%)

Adjusted EBITDAaL 445 (0.6%)

6% of Group EBITDAaL1 11% of Group EBITDAaL1

Service revenue growth

(3.1%)

(1.8%)

(0.7%)

(0.2%)

4.2%

2.4%

Q1FY21

Q2FY21

Q3FY21

Q4FY21

Q1FY22

Q2FY22

• Positive roaming contribution offset by MTR headwind

• H1 net adds: mobile contract +221k, broadband +64k

• Stable competitive dynamics

• Liberty integration on-track

• SR trends: unwinding of Q1 COVID effects

• Commercial performance impacted by July price increase

• EU recovery funding: €3b to SMEs via ‘digital toolkit’

• EBITDAaL stable - ongoing cost transformation

1. Based on H1 FY22 EBITDAaL contribution

Net additions (‘000)

Page 14: H1 FY22 Results

H1 FY22 Results

November 2021 14

Q2 growth

H1 22 €m

H1 22 growth

Service revenue 3.1% 2,271 5.4%South Africa 2.2% 1,670 3.7%Internationals 5.7% 615 9.9%

Adjusted EBITDAaL 1,062 5.6%

Vodacom ⫶ Lapping prior year highs VodafoneZiggo ⫶ Performing well

14% of Group EBITDAaL1 50% joint venture

• SA: lapping COVID support measures in prior year

• Social grants now re-instated

• International: Tanzania money transfer levy impacting growth

• Financial services: VodaPay super app launched

1.9%2.3%

0.5%

1.8%

3.0%

1.8%

Q1FY21

Q2FY21

Q3FY21

Q4FY21

Q1FY22

Q2FY22

Total revenue growth

• Continued good growth in revenue & EBITDA

• Converged NPS gap +10pt, continued customer initiatives- fixed speed upgrades & smart WiFi roll-out

• 2021 guidance range narrowed: - c.2% EBITDA growth (1-3% previously)- At least €600m shareholder distributions (€550-650m

previously)

1. Based on H1 FY22 EBITDAaL contribution

Financial Services – Africa’s leading FinTech platform

1.1 1.3

1.61.7

2.02.4

H1FY21

H1FY22

South Africa

Interna tionals(M-Pesa)Sa faricom(M-Pesa)

Safaricom(M-Pesa)

South Africa12.5

14.7

21.1

26.8

FY19 FY20 FY21 H1FY22

57 millionFinancial services customers

US$26.8bnM-Pesa monthly transactions

12.5 12.8

15.6 15.7

26.8 28.7

H1FY21

H1FY22

Page 15: H1 FY22 Results

H1 FY22 Results

November 2021 15

€7.1bn

€7.6bn

0.5

0.10.0

(0.1)

OrganicH1 21

EBITDAaL

Directmargin

Roaming& vis itor

Europeannet opexsavings

Rest of worldopex

Net A&R OrganicH1 22

EBITDAaL

Adjusted EBITDAaL ⫶ Strong margin progression

• Strong EBITDAaL growth +6.5%2

• Gradual recovery in roaming & visitor revenue- International travel still c.-60% vs. pre-pandemic

• European opex flat YoY- lapping COVID actions in prior year & restart of

above-the-line advertising

1. Europe, Common Functions & Vantage Towers2. Including an Italian legal settlement of €105 million in H1 FY223. On an IAS18 basis

1

+6.5%YoY

Group EBITDAaL margin

31.6%331.9%

33.1%32.8%

33.6%

FY18 FY19 FY20 FY21 H1FY22

• Restarting margin progression post-COVID

• 3pt margin growth vs. FY18 from cumulative €1.3b European opex reduction (c.-15%)

Page 16: H1 FY22 Results

H1 FY22 Results

November 2021 16

95%

89%

85%

78%

0% 20% 40% 60% 80% 100%

Customer management

Support & Other

Sales & marketing

Technology

Efficiency benchmarking ⫶ Top quartile, with further opportunities

• Efficiency score improved with gap to best-in-class reduced further, despite Unitymediaacquisition

• Recent unification of European technology teams to maximise efficiency & standardisation

New benchmarking study1 shows strong cost efficiency… … with further opportunities ahead

• Top quartile position reconfirmed for EU42

• Italy & UK now amongst the top 3 most efficient operators in Europe

Efficiency score3 by area

1Costs benchmarked relative to revenue 2Vodafone operations in Germany, Italy, Spain & UK – includes relative share of central costs3Efficiency score calculated as 1 minus the theoretical gap to best-in-class in each of the 65 processes as a proportion of total costs

Top quartile

European telecommunications operator

Vodafone EU42

IT

UK

ESDE

Theoretical

maximum potential

100%

Page 17: H1 FY22 Results

H1 FY22 Results

November 2021 17

Free cash flow ⫶ Progressing in line with expectations

• H1 reflects working capital seasonality

- c.60% capex spend in H2- Q4 handset receivable sales timing

• 5G spectrum acquired in Spain (€350m)

• Restructuring & integration: - includes Liberty integration costs,

last year of significant spend- Spain charge in H2

€7.6bn

€0.0bn

€0.0bn -

(€1.0bn)

€0.1bn

(€1.2bn)

(€3.2bn)

(€3.3bn)1

(€0.5bn)

(€0.4bn)

EBITDAaL

Interest& tax

Working capital & other

Dividends(assoc. & JV)

Capital additions

Adjusted freecash flow

Spectrum

Restructuring& integration

Vantage Towersgrowth capex

Free cash flow

(€0.1bn)

1. Excludes Vantage Towers growth capex

Page 18: H1 FY22 Results

H1 FY22 Results

November 2021 18

Capital allocation ⫶ Returns improving

H1 21€m

H1 22€m

YoY∆

Network & IT maintenance 1,024 1,094 7%

Network coverage & capacity 1,085 1,165 7%

Digital transformation 370 308 (17%)

New products & digital services 492 483 (2%)

Success based CPE 392 315 (19%)

Total capital additions 3,363 3,365 -

Capital intensity 15.7% 15.0% (0.7pp)

NB: Vantage Towers growth capex n.a. 124

Return on Capital Employed improvingCapital additions

• Network investment- Fixed and mobile capacity expansion & 5G rollout

• New products & digital services- Developing standardised platforms

• FY22 capex still expected to be c.€8bn (ex-VT growth)

5.5%

6.3%

+0.7%+0.2%

(0.1%)

FY21pre-taxROCE

HigherEBITDAaL

Loweramortis ation

Other H1 FY22pre-taxROCE

• Post-tax ROCE, 4.3% (+0.4pt), lower growth due to:

- tax effect of profit growth

- effective tax rate ex. one-off credits in the UK & Italy

Page 19: H1 FY22 Results

H1 FY22 Results

November 2021 19

FY22 guidance updated⫶ On-track to deliver upper half of EBITDAaL range

Adjusted EBITDAaL

€15.2 – 15.4 billionEBITDAaL is equivalent to FY21 definition & calculation of Adjusted EBITDAaL

€14.6bn

€15.0-15.4bn

FY21 re-based

OriginalFY22

guidance

Upda tedFY22

guidance

€5.1bn>€5.2bn

FY21re-based

OriginalFY22

guidance

Upda tedFY22

guidance

FY22 Adjusted EBITDAaL FY22 Adjusted FCF

Adjusted FCF

>€5.3 billionAdjusted FCF1 is free cash flow before spectrum, restructuring and

Vantage Towers growth capex

€15.2-15.4bn

Currency Guidance rate

ZAR 17.15

TRY 9.74

EGP 18.89

GBP 0.86

>€5.3bn

FY22 guidance based on prevailing assessment

of global economic outlook in October 2021

1Excludes M&A

Page 20: H1 FY22 Results

H1 FY22 Results

November 2021 2020H1 FY22 Results

November 2021

Strategy, operations & portfolio

Nick ReadChief Executive

Page 21: H1 FY22 Results

H1 FY22 Results

November 2021 21

A new generation connectivity & digital services provider

Our strategy is focused on growth & improving shareholder returns1

We have clear near-term operational priorities…2

… and further strategic opportunities through portfolio optimisation3

Page 22: H1 FY22 Results

H1 FY22 Results

November 2021 22

We delivered strong operational & strategic progress over the last 3 years…

Cumulative M&A transactions & value

Acquisition value

Disposal value

# transactions

Improving

asset

utilisation

Optimising

the

portfolio

Accelerating

digital

transformation

Cumulative net EU opex savings

European mobile contract churn (LTM)

Systematically

addressing the

challenges we

face to improve

returns

Avg. monthly terabytes transmitted per €1m invested capital

€0.2bn

€0.4bn

€0.6bn

€0.8bn

€1.1bn

€1.3bn

H1

FY1 9

H2

FY1 9

H1

FY2 0

H2

FY2 0

H1

FY2 1

H2

FY2 1

16.1%

15.5%

15.0%

14.6%

13.7% 13.7%

H1

FY1 9

H2

FY1 9

H1

FY2 0

H2

FY2 0

H1

FY2 1

H2

FY2 1

€18.6bn €18.8bn €18.8bn

€20.7bn

-€7.4bn -€7.4bn -€9.5bn -€11.6bn -€12.9bn -€15.1bn

3 36

11

15

19

H1

FY1 9

H2

FY1 9

H1

FY2 0

H2

FY2 0

H1

FY2 1

H2

FY2 1

32

5563

107

130

157

H1

FY1 9

H2

FY1 9

H1

FY2 0

H2

FY2 0

H1

FY2 1

H2

FY2 1

Deepening

customer

engagement

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Page 23: H1 FY22 Results

H1 FY22 Results

November 2021 23

… enabling consistent revenue performance

Our actions have delivered material improvements in relative performance across major markets

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Vod vs. Incumbent A

Vod vs. Incumbent B

Vod vs. Incumbent CVod vs. Incumbent D

Page 24: H1 FY22 Results

H1 FY22 Results

November 2021 24

Our ambitionOur strategy

Our growth strategy to meet sector challenges & improve returns

1Adjusted EBITDAaL is equivalent to prior year definition & calculation of Adjusted EBITDA.2Adjusted FCF is free cash flow before spectrum payments, restructuring costs & Vantage Towers growth capex3Pre-tax controlled ROCE

Revenue

Growth in both Europe & Africa

ROCE3 > WACCMin. dividend 9c p.a.

Adjusted FCF2

Mid-single digit growth

Adjusted EBITDAaL1

Mid-single digit growth

Leverage

2.5-3.0x range

+

+

+

European sector challenges

• Price deflation

• Lower EBIT

• Higher capex

• Lower cash flow

• Lower ROCE

• Revenue growth

• Margin expansion

• Revenue growth

• Margin expansion

• Revenue growth

• Cost efficiency

• Cost efficiency

• Capex efficiency

• Capex efficiency

• Investable ROCE

Best connectivity products & services

Outstanding digital experiences

Simplified & most efficient operator

Social Contract shaping the

digital society

Leading innovation in digital services

Leading Gigabit networks

24hr

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Medium-term ambition based on prevailing

assessment of global economic outlook in November 2021

Historical spectrum

burden

Policy & market

structure issues

Technology upgrade

cycle

Page 25: H1 FY22 Results

H1 FY22 Results

November 2021 25

Vodafone Business ⫶ Investor briefing investors.vodafone.com/vbbriefing

We continue to make good progress…

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Best connectivity products &

services

Outstanding digital

experiences

Simplified & most

efficient operator

Social Contract

shaping the digital society

Leading innovation

in digital services

Leading Gigabit

networks

24hr

Flexible contract & handset financing

Digital services ⫶ Investor briefing investors.vodafone.com/digital-services Technology ⫶ Investor briefing investors.vodafone.com/vtbriefing

Social Contract ⫶ Investor briefing to be held in 2022

• VodaPay ‘super-app’ successfully launched in SA

• V-Hub supporting 150,00 SMEs with digital tools

• Cloud, Security, IoT growing 14% in Q2 FY22

• MyVodafone App used by 50m customers

• 29m AI conversations per month in 16 countries

• Super-WiFi launched in 4 countries

• Rational spectrum auctions in Spain, UK & Greece

• Significant taxation relief in Spain

• Targetting EU recovery funding opportunities

• 5G deployed in 248 cities in 13 countries

• 143m marketable NGN homes

• OpenRAN moving from trial to deployment in FY23

• Benchmarking study shows top quartile efficiency in sector with further opportunity

• 3G decommissioned in 4 markets

• Pre-tax ROCE increased 80bps to 6.3%Strong iPhone 13

launch

Investment-linked pricing option in 4 markets

Page 26: H1 FY22 Results

H1 FY22 Results

November 2021 26

… and we are structured for value creation & realisation

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

1Market capitalisation as at 15 November 2021

Infrastructure assets Shared operations Growth platforms Retail & service

1Market capitalisation as at 15 November 20212 Based on annualised H1-FY223 Excluding Vodafone Ziggo

Passive mobile

€15b market cap.1

€1b revenue2

Digital services

€3.5b revenue

IoT

€0.9b revenue

Africa FinTech

€1.3b revenue

IoT

Europe Consumer

€20b revenue

Business

€10b revenue

Africa Consumer

€6b revenue

€15b market cap.1

Fixed network

20 markets³

Active mobile

20 markets³

1.6m km fibre + coax

>180,000 radios

Supplier management

Network & digital operations

Inter-network operations

>€600m savings p.a.

>€400m savings p.a.

>€250m revenue & savings p.a.

Page 27: H1 FY22 Results

H1 FY22 Results

November 2021 27

Near-term operational priorities ⫶ Areas of enhanced focus for in-year delivery

Strengthen commercial momentum in GermanyA Accelerate operational

transformation in Spain

Position Vodafone Business to capture

EU funding opportunitiesB C

Consistentgrowth

Position

Challenges

Accelerators

Aim

• Leading converged challenger

• Structural network advantage

• Slower commercial momentum

• Traditional channel mix

• Leverage structural network advantage

• Hybrid network upgrades

• Adjacent opportunities

Strong incremental growth & ROCE

Position

Challenges

Accelerators

Aim

• Marketing leading position in B2B connectivity & SME

• Strong track record in B2B digital services

• Influencing funding allocation mechanisms

• Readiness to access funding

• Investment in digital services

• Co-ordinated pan-European approach

Acceptable ROCE

Position

Challenges

Accelerators

Aim

• Converged customer base

• Effective second brand• Strong B2B position

• Market fragmentation

• Intense price competition

• Digital transformation

• Government sector support

• Structural opportunities

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Page 28: H1 FY22 Results

H1 FY22 Results

November 2021 28

A ⫶ Strengthen commercial momentum in Germany

The leading converged challenger… … in Europe’s most attractive market

€34.4bn

€34.9bn €34.9bn €34.8bn€35.0bn

18.3%

18.7%18.9%

19.2%19.4%

2017 2018 2019 2020 2021

Total Germany connectivity retail revenue

Germany as a percentage of Total Europe

The biggest connectivity

market in Europe2…

… with a more sustainable

pricing environment2

-18.3%

-6.8%

-0.4% -3.2%

9.5%9.5%

-7.0% -6.1%-1.3%

1.4%

ITA ES P FRA UK GER

Change in market ARPU, 2017-2021 Mobile Fixed

1As at 31 March 20212Source: Analysys Mason, Western European telecoms market: trends and forecasts

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

The largest Gigabit

footprint in Germany…

… with a compelling

convergence opportunity1

24%

10%20%

64%

13%

54%

47%

91%

DE UK IT ES

Converged % Mobile base Converged % BB base

23.1m

21.8m

9.4m

1.2m

2.3m

3.4m

12.1m

11.8m

18.3m

4.0m

4.5m

9.2m

Q2

FY2 2

Q2

FY2 1

Q1

FY2 0

Own-Gigabit Own-Cable VDSL wholesale ADSL wholesale Not-marketa ble

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A ⫶ Strengthen commercial momentum in Germany

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

1Source: Analysys Mason, Western European telecoms market: trends and forecasts

Clear network roadmap beyond 1 Gbps

DOCSIS 3.1 enables 1.8Gbps downstream speeds today

‘High-split’ DOCSIS 3.1 delivers upstream speeds of up to 1 Gbps

by re-allocating spectrum

Distributed cable architecture allows digital transmission

improving signal quality

‘Node splitting’ bringing fibre closer to our customers

Strengthening our position

Summ

er‘B

ack-to-school’

Further opportunities

• Primary focus on existing customers & convergence opportunities

• 600k legacy migrations: NPS +12

• Personalised ‘GigaKombi’ convergent packages

• ‘CableMax’ promotion

• ~50% new subs taking 1Gbps

• Further customer experience & product enhancements

• Engage with MDUs on regulatory change opportunities

• Explore off-footprint partnerships

• Consider incremental wholesale opportunities

Case study video ⫶ Gigabit hybrid fibre cableinvestors.vodafone.com/vtbriefing

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November 2021 30

B ⫶ Accelerate operational transformation in Spain

Market dynamics have been challenging We rapidly restructured to stabilise financial performance

We are actively pursuing structural improvements Further operational transformation acceleration

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

1Source: Analysys Mason, Western European telecoms market: trends and forecasts

2017 2018 2019 2020 2021

Contract A RPU Prepai d ARPU

-16%

Intense mobile price competition1

Social Contract helping shape digital policy

• Spectrum acquired at below European benchmark

• Spectrum life doubled to 40 years

• Potential spectrum license fee deferral

• Potential TV tax cessation in 2022

Market structure opportunities

(30)%

(20)%

(10)%

0%

10%

H1

FY1 8

H2

FY1 8

H1

FY1 9

H2

FY1 9

H1

FY2 0

H2

FY2 0

H1

FY2 1

H2

FY2 1

H1

FY2 2

Service revenue growth EBITDAaL growth

ConsolidationNetwork sharing

• Further network sharing to increase asset utilisation/ROCE

• Further market consolidation still necessary to improve sector ROCE

Investment-linked pricing Revenue & margin growth

Multi-product penetration Revenue & margin growth

Digital-enabled efficiency Margin growth

EU recovery funding Revenue growth

45 5

65

6166

7176 78

2017 2018 2019 2020 2021

Nati onal operators Brands

Evolving competition over time

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November 2021 31

Country Total funds Released so far Digital Green

Germany €25.6b grants €2b 52% 42%

Italy €68.9b grants + €122.6b loans €25b 25% 37%

Spain €69.5b grants €9b 28% 40%

Greece €17.8b grants + €12.7b loans €4b 23% 38%

Portugal €13.9b grants + €2.7b loans €2b 22% 38%

Czechia €7b €1b 22% 42%

Ireland €1b None 32% 42%

Romania €14.2b grants + €14.9b loans None 21% 41%

Digital SMEs

• Clear alignment to existing Vodafone Business SME Champion strategy

• Engage national governments to shape incentive mechanisms

eHealth

• Focus on hospital digitalisation, telemedicine & patient monitoring

• New partnership with Deloitte in UK, DE, ES and IT

Smart Cities

• Focus on tourism, utilities, air quality, forests

• Plans to industrialise solutions available

Digital for Green

• Solutions that drive sustainability – using carbon calculator to show carbon savings

• VB focus on agriculture, EV charging, smart building & supply chain

Connected Education

• Leveraging existing strategic partnerships

• Focus on connectivity, devices, collaboration tools, security & managed infrastructure

C ⫶ Position Vodafone Business to capture EU funding opportunities

We have a more detailed understanding of the opportunity...

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

… and clear priorities to maximise

May EU recovery funding plan approval from all member states

Jul’ to

Oct’

20 member states receive approval to access funding(approval for Hungary & Netherlands plans outstanding)

Now Initial EU funded contract wins commence

Page 32: H1 FY22 Results

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November 2021 32

Strategic opportunities ⫶ Value creation actions to improve shareholder returns

Infrastructure assets Shared operations Growth platforms Retail & service

Passive mobile Digital services

IoT for Business

Africa FinTech

Europe Consumer

Business

Africa ConsumerFixed network

Active mobile

• Create industrial value & maximise growth, likely deconsolidation with monetisaton

• Further enhance utilisation through active network sharing

• Actively engage in open access & network sharing opportunities

• Visibility of growth

• Focused investment

• Demonstrable ROCE

• Evaluate separation & financial reporting

• Scale & explore monetisation

• Legal separation & financial reporting

• Expand platform into Egypt

• Scale & explore monetisation

• Actively seek consolidation opportunities

• Accelerate growth outperformance

• Focused investment in product & service portfolio

• Maximise EU recovery funding opportunity

• Integrate Egypt

• Expand connectivity lead via partnerships

Portfolio priority

Supplier management

Network & digital operations

Inter-network operations

• Further & digital service standardisation to drive increased efficiency

• Unified pan-European technology operating model transformation

• Further enhance utilisation through active network sharing and Partner Markets

Portfolio priority

Portfolio priority

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Page 33: H1 FY22 Results

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November 2021 33

Passive mobile

Vantage TowersEurope Consumer

Major marketsAfrica Consumer

Egypt

Actively pursue bolt-on M&A & industrial merger to create value,

likely deconsolidation with monetisation over time

Pragmatic pursuit of value accretive in-market consolidation to deliver

sustainable market structures

Integrate Vodafone Egypt with Vodacom creating

a pan-Africa powerhouse

Ongoing Ongoing Imminent

Deconsolidation + monetisation

Drive growthRealise value

In-market consolidation

GrowthSynergies

Simplification

SynergiesFinancial services acceleration

Action

Complete

Event

Portfolio

Initial priorities ⫶ Active portfolio simplification & value realisation

1 2 3

1 ⫶ Strategy focused on growth & returns 3 ⫶ Portfolio optimisation priorities2 ⫶Near-term operational priorities

Page 34: H1 FY22 Results

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November 2021 34

Conclusions

Near-term operational & portfolio optimisation priorities

Good performance inline with expectations & regaining commercial momentum

Our strategy is focused on sustainable growth to drive returns

Committed to improving returns through growth & portfolio action

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AppendicesI More information p36

II Our regional footprint p37

III Definitions p38

IV Supporting information p39

V Statutory results summary p40

VINet debt, liquidity & total funding obligations

p41

VII Importance notice p42

H1 FY22 Results

November 2021 35

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Appendix I ⫶More information

Vodafone Business ⫶ Investor briefinginvestors.vodafone.com/vbbriefing

Technology ⫶ Investor briefinginvestors.vodafone.com/vtbriefing

Vantage Towers ⫶ Capital Markets Dayinvestors.vodafone.com/reports-information/investor-events/VTCMD

• 5-part video presentation

• 8 video case studies

• 64-page documents

• Analyst Q&A video replay

• 5-part video presentation

• 5 video case studies

• 67-page documents

• Analyst Q&A video replay

• 7-part video presentation

• 5 video case studies

• 8-part document

• Analyst Q&A video replay

Digital services & experiencesInvestor briefing

Leading digital services & outstanding experiences

Welcome & introduction

1

2

Appendices

Deep & trusted customer relationships1

The leading FinTech in Africa3

The global IoT connectivity leader4

Leading digital consumer services2

• 5-part video presentation

• 13 video case studies

• 77-page document

• Analyst Q&A video replay

Digital services ⫶ Investor briefinginvestors.vodafone.com/digital-services

Page 37: H1 FY22 Results

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November 2021 37

2 ⫶We are the leading connectivity provider in Europe & Africa.

31m

11m

25m

1m

13m

3m

17m

1m2m

0.3m

5m

1m

18m

3m

9m

1m

5m

3m

4m

1m

3m

1m

4m

1m

1m

0.1m

#m

#m

# mobile connections

# fixed connections# mobile connections

Appendix II ⫶ Our regional footprint

Europe ⫶ converged connectivity leader Africa ⫶ leading data & payments provider

43m

10m

17m

42m

49m

#m

9m

2m

15m

Page 38: H1 FY22 Results

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Appendix III ⫶ Definitions

Term Definition

Adds Number of new customers within a defined period

Adjusted EBITDA Operating profit after depreciation on lease-related right of use assets and interest on leases but excluding depreciation, amortisation

Adjusted EBITDAaL

Renaming of Adjusted EBITDA. Equivalent in definition & calculation of Adjusted EBITDA prior to FY22

Adjusted Free Cash Flow

Free cash flow before spectrum, restructuring, Vantage Towers growth capital investment and any one-off material transactions

AI Artificial intelligence / machine learning

A&R Acquisition & retention costs

B2B Business to business

Churn Total gross customer disconnections in the period divided by the average total customers in the period

Converged A customer who receives both fixed and mobile services (also known as unified communications) on a single bill or who receives a discount across both bills

CPE Customer premises equipment

E2E End to end

FCF Free cash flow

IoT Internet of Things. Network of physical objects embedded with electronics, software, sensors & network connectivity, including built-in mobile SIM cards, that enables collection of data & exchange communications with one another or a database

IPO Initial public offering

Term Definition

LTM Last twelve months

Mbps Megabits (millions) of bits per second

MEC Mobile edge computing

MPN Mobile private network

MVNO Mobile virtual network operator

NGN Fibre or cable networks typically providing high-speed broadband >30Mbps

On-net Direct connections to Vodafone owned or operated fixed-line infrastructure

Organic growth

An alternative performance measure which presents performance on a comparable basis, in terms of M&A activity, movements in foreign exchange rates

Roaming & Visitor

Roaming: allows customers to make calls, send and receive texts and data on our and other operators’ mobile networks, usually while travelling abroad. Visitors: revenue received from other operators or markets when their customers roam on one of our markets’ networks

ROCE Return on capital employed

Service revenue

Service revenue comprises all revenue related to the provision of ongoing services including, but not limited to, monthly access charges, airtime usage, roaming, incoming and outgoing network usage by non-Vodafone customers and interconnect charges for incoming calls

SMEs Small and medium-sized enterprises

ULL Unbundled local loop

WACC Weighted average cost of capital

Page 39: H1 FY22 Results

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Appendix IV ⫶ Supporting information

1. Quarterly revenue

2. Adjusted income statement

3. Segmental information

4. Income statement information

5. Cash flow

6. Mobile customers

7. Fixed-line broadband customers

8. Marketable homes passed

9. TV & fixed-line voice customers

10. Converged customers

11. Mobile customer churn

12. Mobile data usage

13. Mobile ARPU

14. Average foreign exchange rates

The information opposite is available in spreadsheet format via investors.vodafone.com

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Appendix V ⫶ Statutory results summary

Consolidated income statementSix months ended 30

September

2021 20201

€m €mRevenue 22,489 21,427Cost of sales (15,097) (14,754)Gross profit 7,392 6,673Selling and distribution expenses (1,675) (1,676)Administrative expenses (2,870) (2,580)Net credit losses on financial assets (230) (378)

Share of results of equity accounted associates and joint ventures 111 260Other (expense)/income (108) 1,055Operating profit 2,620 3,354Investment income 129 183Financing costs (1,473) (1,610)Profit before taxation 1,276 1,927Income tax credit/(expense) 1 (459)Profit for the financial period 1,277 1,468

Attributable to:– Owners of the parent 996 1,269– Non-controlling interests 281 199Profit for the financial period 1,277 1,468

Profit per shareTotal Group: – Basic 3.40c 4.30c – Diluted 3.39c 4.29c

Page 41: H1 FY22 Results

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November 2021 41

H1FY22 FY21€m €m

Bonds (48,584) (46,885)

Bank loans (1,508) (1,419)

Other borrowings including spectrum (4,166) (4,215)

Gross debt (54,258) (52,519)

Cash and cash equivalents 5,824 5,821

Short term investments 4,043 4,007

Derivative financial instruments (63) 3

Net collateral liabilities 156 2,145

Net Debt (a) (44,298) (40,543)Other funding obligations

Lease liabilities (12,428) (13,032)

Mandatory convertible bonds (1,904) (1,904)

KDG put option liabilities (502) (492)

Guarantees over Australia joint venture loans (1,510) (1,489)

Pension liabilities (329) (513)

Equity content of hybrid bonds 4,971 3,971

Total funding obligations (b) (56,000) (54,002)

LTM Adjusted EBITDAaL (c) 14,940 14,386Depreciation on right of use assets 3,968 3,914

Interest on leases 384 374

LTM Adjusted EBITDAaL before leases (d) 19,292 18,674

Ratio of net debt to adjusted EBITDAaL (a/c) 3.0x 2.8xRatio of total funding obligations to adjusted EBITDAaL before leases (b/d) 2.9x 2.9x

40.5

44.3

0.5 0.41.3

1.1 0.5

FY21 H1 FY22adjust ed

FCF

Spect rum Restructuring FY21final

dividend

MCBshar e

buyback

M&A/Other

FY21

Appendix VI ⫶ Net debt, liquidity & total funding obligations

Net debt progression (€ billion)

9.9

1.5 1.8 2.53.7 2.8

1.02.7

8.8 9.52.0

1.1

0.6 1.4 2.3

1.8 0.8

Currentliquidity

FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29 FY30-40 FY41+

Cash & equivalents Senior Hybrid

Bond maturity profile (€ billion)

FY21 H1FY22

2.8x

3.0x

Total funding obligations

Page 42: H1 FY22 Results

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November 2021 42

Appendix VII ⫶ Important notice

You have been provided access to this presentation on the basis that you are an investmentprofessional for the purposes of Article 19 or a member of the press for the purposes of Article47 of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005. No otherperson should act or rely on the information presented and you agree to be bound by thefollowing conditions. You may not disseminate these slides or any recording of thisconference, in whole or in part, without the prior consent of Vodafone.

This presentation contains forward-looking statements, including within the meaning of theUS Private Securities Litigation Reform Act of 1995, which are subject to risks anduncertainties because they relate to future events. These forward-looking statements include,without limitation, statements in relation to Vodafone Group’s financial outlook and futureperformance. See the final slide of this presentation for further information.

This presentation also contains non-GAAP financial information which the Vodafone Group’smanagement believes is valuable in understanding the performance of the Vodafone Group.However, non-GAAP financial information is not uniformly defined by all companies andtherefore it may not be comparable with similarly titled measures disclosed by othercompanies, including those in the Vodafone Group’s industry. Although these measures areimportant in the assessment and management of the Vodafone Group’s business, they shouldnot be viewed in isolation or as replacements for, but rather as complementary to, thecomparable GAAP measures.

Information in this presentation relating to the price at which relevant investments have beenbought or sold in the past or the yield on such investments cannot be relied upon as a guideto the future performance of such investments.

References to Vodafone are to Vodafone Group Plc and references to Vodafone Group are toVodafone Group Plc and its subsidiaries unless otherwise stated. Vodafone, the VodafoneSpeech Mark Devices, Vodacom and Together We Can are trade marks owned by Vodafone.The Vantage Towers Logo and the VT Monogram Logo are trade marks owned by VantageTowers AG. Other product and company names mentioned herein may be the trade marks oftheir respective owners.

This presentation, along with any oral statements made in connection therewith, contains“forward- looking statements” including within the meaning of the US Private SecuritiesLitigation Reform Act of 1995 with respect to the Vodafone Group’s financial condition, resultsof operations and businesses, including the Vodafone Group’s FY22 EBITDAaL and AdjustedFCF guidance and certain of the Vodafone Group’s plans and objectives.

Forward-looking statements are sometimes, but not always, identified by their use of a date inthe future or such words as “plans”, “targets”, “gain”, or “accelerate” (including in theirnegative form). By their nature, forward-looking statements are inherently predictive,speculative and involve risk and uncertainty because they relate to events and depend oncircumstances that may or may not occur in the future. There are a number of factors thatcould cause actual results and developments to differ materially from those expressed orimplied by these forward-looking statements.

A review of the reasons why actual results and developments may differ materially from theexpectations disclosed or implied within forward-looking statements can be found under“Forward-looking statements” and “Risk management” in the Vodafone Group Plc AnnualReport for the year ended 31 March 2021 and under “Forward looking statements and othermatters” in the Vodafone Group Plc Half-Year Financial Report for the six months ended 30September 2021. These Reports can be found at investors.vodafone.com.

All subsequent written or oral forward-looking statements attributable to Vodafone, to anymember of the Vodafone Group or to any persons acting on their behalf are expresslyqualified in their entirety by the factors referred to above. No assurances can be given that theforward-looking statements in or made in connection with this presentation will be realised.Any forward-looking statements are made as of the date of this presentation. Except asotherwise stated and as may be required to comply with applicable law and regulations,Vodafone does not intend to update these forward-looking statements and does notundertake any obligation to do so.

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FY22 results

Q3 FY22 trading updateFeb’

2022

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2022

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2022

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