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auspost.com.au/bulkmail
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Australia Post Mail Product Support PO Box 1030 STRAWBERRY HILLS NSW 2012
Disclaimer
This guide provides a brief introduction to the features of Australia Post’s bulk mail services. For detailed terms and conditions refer to the service guide for the appropriate services.
Although correct at the date of publication, conditions are subject to revision from time to time and services may be modified, added to or withdrawn. Up to date information may be obtained from any post office.
The following trade marks and their associated logos (registered or otherwise) are owned by the Australian Postal Corporation: Unaddressed Mail; Acquisition Mail; Print Post; Charity Mail; PreSort Letters; Promo Post; Clean Mail; Impact Mail; Reply Paid, Sample Post. All rights reserved.
Contents2 Guide to bulk mail
What are bulk mail services?Australia Post’s bulk mail servicesHow bulk mail services workMail housesBulk Mail Partners
4 Bulk mail sizes
5 Bulk mail checklist
6 Bulk mail services compared
8 Print Post
10 PreSort Letters
12 Promo Post
14 Charity Mail
16 Clean Mail
18 Acquisition Mail
20 Imprint / Metered mail
22 Reply Paid
24 Impact Mail
26 Unaddressed Mail
28 Related servicesSample PostRegistered Post
31 Payment options
2 Australia Post Guide to bulk mail Guide to bulk mail
Guide to bulk mailUsually, if you are sending at least 300 articles at a time you may qualify for the lower prices of Australia Post’s bulk mail services. This guide will help you to choose the best service options for your mailing needs.
Once you have chosen a bulk mail service you will need to obtain the appropriate service guide, with all the information you need on preparing and lodging your articles. Service guides are available from your Australia Post representative, most post offices or from our website auspost.com.au/postguides.
What are bulk mail services?
Bulk mail services are:
• a proven cost-effective business channel to reach your customers
• a way to save on postage costs
• flexible enough to meet a variety of business needs.
Australia Post’s bulk mail services
Print Post: Deliver approved regular publications, such as magazines or newsletters
PreSort Letters: Deliver machine-addressed articles which are barcoded and sorted
Promo Post: Deliver small PreSort Letters articles that are of a promotional nature
Charity Mail: Deliver PreSort Letters articles at lower prices for approved charitable organisations
Clean Mail: Deliver machine-addressed smaller articles, without the need to barcode or sort them
Acquisition Mail: Deliver addressed (non-personalised) articles to reach prospects and acquire new customers
Imprint / Metered mail: Deliver articles at a lower price than regular Full Rate mail, with no minimum volume
Reply Paid: Make it easy for your customers to respond
Impact Mail: Deliver creatively shaped articles – great for direct mail campaigns
Unaddressed Mail: Deliver unaddressed leaflets, catalogues etc to all letterboxes in an area, at very low cost.
How bulk mail services work
Australia Post offers lower postage rates if you prepare and lodge your articles in accordance with the bulk mail service conditions.
To qualify for the savings you generally have to perform some of the work Australia Post would normally do, such as sorting articles, printing barcodes, stacking them in letter trays and lodging them with supporting documentation.
The postage rate depends on the service you choose and the preparation work you do.
For example: if you mail 1,000 articles, in small “DL” envelopes, with correctly formatted machine printed addresses, then it would cost 90¢ each for Clean Mail postage.
To compare: if you can print barcodes on the articles and group them according to the correct sort plan then it could cost as little as 79.5¢ each for PreSort Letters postage.
Mail houses
You can get help with bulk mailing from a range of businesses that specialise in designing, printing, preparing and sorting mail. These businesses, typically called ‘mail houses’ can help you with a single part of a bulk mailing, or you can hire them to handle the entire mailing, from creation to mail lodgement. Mail houses can help you with:
• purchasing or renting an address list
• managing your address database
• designing and printing your articles
• inserting, enveloping / wrapping and addressing your articles
• sorting your articles for the maximum postal discounts
• lodging your mail with Australia Post.
Bulk Mail Partners
The Bulk Mail Partner (BMP) program is a quality initiative that encourages mail houses to produce and lodge high quality mail, and establishes processes to make the interface with Australia Post more efficient. BMP recognises mail houses who have invested in processes to make mail lodgement more efficient and effective.
For a list of Bulk Mail Partners in your state, visit: auspost.com.au/bulkmailpartners.
4 Australia Post Guide to bulk mail Bulk mail sizes
Bulk mail sizesThe postage rate depends on the size of your articles. There are three size categories: Small, Small Plus and Large.1
SmallSmall Plus Large
Minimum size 88 × 138mm 1 88 × 138mm 1 —
Maximum size 130 × 240mm 162 × 240mm 260 × 360mm
Maximum thickness 5mm 5mm 20mm
Common examples C6: 114 × 162mm DL: 110 × 220mm DLE: 114 × 225mm DLX: 120 × 235mm Max: 130 × 240mm
C5: 162 × 229mm B6 / C4: 125 × 324mm C4: 229 × 324mm B4: 250 × 353mm
Accepted for:
Print Post
PreSort Letters
Promo Post
Charity Mail
Clean Mail
Acquisition Mail
Imprint / Metered
Reply Paid
Impact Mail
Unaddressed Mail
1 The minimum size is also dependant on the shape of the article and the ratio of its length to width. 90 × 145mm for Reply Paid. Refer to the service guides for more information.
Ask for a copy of a convenient Letter Gauge (8833667) from your lodgement facility.
If your articles are larger than “Large” then ask about Parcel Post contracts.
Bulk mail checklistFind out about the articles you need to send, and your capabilities in meeting Australia Post’s specifications.
1 Do you have enough articles to meet the minimum quantities?
The minimum is generally 300 articles.
2 What size are the articles?
There are minimum and maximum sizes for each service.
3 What weight are the articles?
Prices correspond to the weight ranges within each service, up to the maximum weight allowed.
4 Can you machine address them, and apply barcodes?
Most bulk mail services require machine addressed articles, and PreSort Letters need to be barcoded.
5 Can you sort them according to Australia Post’s sort plans?
Sorting articles will reduce the cost of most bulk mail services.
6 Can you prepare the articles in‑house and manage the lodgement?
Check if your computers, printers and software are suitable — if not, consider using a mail house.
Now you’re ready to choose a bulk mail service!
6 Australia Post Guide to bulk mail Bulk mail services compared
Bulk mail services compared
Print Post PreSort Letters Promo Post Charity Mail
What can bulk mail services do for me?
Deliver approved regular publications, such as magazines or newsletters
Deliver machine- addressed articles which are barcoded and sorted
Deliver small PreSort Letters articles that are of a promotional nature
Deliver PreSort Letters articles at lower prices for approved charitable organisations
What size articles can I send?
Small
Large
SmallSmall Plus
Large
Small Small
Large
What weight articles can I send?
Pricing steps (g)
125 125, 175, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900,
1kg
125 125 125 250 500
125 125 125
How fast is the delivery? Priority: Same state metro - next day
Regular: Same state metro 2–3 days
Priority: Same state metro - next day
Regular: Same state metro 2–3 days
Regular: Same state metro 2–3 days
Priority (Small articles only): Same state metro - next day
Regular: Same state metro 2–3 days
What is the minimum volume
of articles?
100 articles 300 barcoded articles
4,000 barcoded articles
300 barcoded articles
Do I need to print barcodes?
Not required (Recommended only)
Yes On at least 300 articles
Yes On at least 4,000 articles
Yes On at least 300 articles
Do I need to sort the articles?
Yes Bundles or trays for each postcode
Yes Trays for each sort plan number
Yes Trays for each sort plan number
Yes Trays for each sort plan number
Do I need to apply to use this service?
Yes Apply for a Print Post Publication Number
Yes Nominate your lodgement facility(s)
Yes PreSort Letters application process applies
Yes Apply for a Charity Mail Approval Number
How does the cost per article compare?eg Small article, 125g
69% 79% 60% 49%
▶ Page 8 ▶ Page 10 ▶ Page 12 ▶ Page 14
Clean Mail Acquisition Mail Imprint / Metered Reply Paid Impact Mail Unaddressed
Deliver machine- addressed smaller articles, without the need to barcode or sort them
Deliver addressed (non-personalised) articles to reach prospects and acquire new customers
Deliver imprinted or metered articles at a lower price than regular Full Rate mail, with no minimum volume
Make it easy for your customers to respond
Deliver creatively shaped articles – great for direct mail campaigns
Deliver unaddressed leaflets, catalogues etc to all letterboxes in an area, at very low cost
SmallSmall Plus Small
Small Plus Small
Large
Small
Large
SmallSmall Plus Small
Large
125 125 125 125 250 125 250 500
125 125 250 500
125 125 50 100
50 100 250
Priority: Same state metro - next day
Regular: Same state metro 2–3 days
Regular: Same state metro 2–3 days
Priority: Same state metro - next day
Regular: Same state metro 2–3 days
Priority (PO Box / Bags only): Same state metro - next day
Regular: Same state metro 2–3 days
1–7 days Lodge up to seven days before your chosen delivery week
300 articles 30,000 articles and 60 per cent of the address data provided
No minimum No minimum 300 articles One suburb, town, postcode, round or channel (Conditions apply)
No Yes To the maximum extent
No Yes (Preprinted)
No No (Not addressed)
No Yes Trays for each sort plan number
No No Yes Trays for each postcode or sort plan number
Yes Prepare in trays and label as instructed by Australia Post
No Yes Online registration
No Yes Apply for a Reply Paid Number
No. Non-paper articles should be submitted for testing
Yes Book at least two weeks before the delivery week
90% 58% 95% 65% 105% 25%
▶ Page 16 ▶ Page 18 ▶ Page 20 ▶ Page 22 ▶ Page 24 ▶ Page 26
8 Australia Post Guide to bulk mail Print Post
Print PostPrint Post is a mail service for approved periodical publications within Australia.
Print Post is used by:
• small associations with limited circulation for the distribution of newsletters and special interest publications (ie less than 1,000 articles per lodgement), through to...
• organisations that distribute large circulation magazines, newspapers and catalogues lodged in the tens of thousands each week.
To be eligible the publication must be published at least twice a year and be a continuing periodical with a fixed title.
It is important to remember that a Print Post article must not be of itself, or contain, a letter. Each copy of a particular issue must be identical, except that copies for different states or regions may have different advertising content.
Priority or Regular delivery
As well as Priority delivery, Print Post offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Apply for Print Post
Complete a simple Print Post publication number application and submit it along with a sample of your publication. Approval is free and you will be given a Print Post Publication Number and an assigned lodgement point.
Question Answer
What size articles?
Small
Large
What weight articles?
(g)
125 125, 175, 250, 300, 350, 400, 450, 500, 600, 700, 800, 900, 1kg
How fast? Priority: Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
100 articles
Do I need to print barcodes?
Not required (recommended only)
Do I need to sort the
articles?
Yes Bundles or trays for each postcode
Do I need to apply?
Yes Apply for a Print Post Publication Number
How does the cost compare? Print Post Full Rate
Article types
Print Post articles can be either enveloped or plastic wrapped. The size and weight of all articles in a lodgement must be declared.
Article design
The envelope, or address flysheet if plastic wrapped, needs to be printed with:
1 the company name and return address
2 the publication title
3 the Print Post Imprint with the publication number
4 the Postage Paid Imprint (unless a postage meter is used)
5 the Priority delivery indicator, if this delivery service is selected.
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
The Victorian Bulletin
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 3 4 52
PRINTPOST123456789
POSTAGE
PAID
AUSTRALIA
PRIORITY
Australia Post encourages correct addressing to be observed for Print Post articles, to enable efficient processing.
10m
m
40mm
15mm
90mm
Postage Paid Imprint/postage meter
impression
Address Zone for small articles
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000 10
mm
10mm
Clear Zone
The Print Post service guide has full information on article design.
Sorting summary
You have the choice to presort your articles to three sort categories:
Large Postcode Direct — The lowest cost for articles separated in letter trays for each postcode. Minimum quantities apply – for example 300 small articles per postcode.
Small Postcode Direct — For large articles only. Offers cost savings for articles separated in small bundles for each postcode and grouped in letter trays according to a sort plan. Minimum quantities apply – for example 15 large articles per postcode.
Residue — The simplest option, for unsorted articles arranged in letter trays.
Lodgement
• Complete the Print Post lodgement document and any other supporting documentation, as described in the Print Post service guide.
• Lodge the articles at your approved lodgement point.
Documentation
• For further information: Print Post service guide (8834059).
• To apply for the service: Print Post publication number (8835284).
• To lodge publications: Print Post lodgement document (8835283).
• Website: auspost.com.au/printpost.
10 Australia Post Guide to bulk mail PreSort Letters
PreSort LettersPreSort Letters is a mail service for barcoded articles within Australia.
The PreSort Letters service offers reduced prices if you can apply barcodes to your articles, sort them into a particular order, place them into appropriately labeled trays, complete documentation prior to posting at a designated postal outlet, and comply with relevant mailing conditions.
When you prepare your lodgement according to the conditions of the PreSort Letters service, Australia Post can more efficiently process and deliver mail, in return offering you lower postage prices.
Priority or Regular delivery
As well as Priority delivery, PreSort Letters offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Apply for PreSort Letters
Complete a simple PreSort Letters application before you make your first lodgement. You will be given an assigned lodgement point.
Question Answer
What size articles?
SmallSmall Plus
Large
What weight articles?
(g)
125 125 125 250 500
How fast? Priority: Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
300 barcoded articles
Do I need to print barcodes?
Yes On at least 300 articles
Do I need to sort the
articles?
Yes Trays for each sort plan number
Do I need to apply?
Yes Nominate your lodgement facility(s)
How does the cost compare? PreSort Letters Full Rate
Article types
PreSort Letters can be either enveloped or as postcards. Alternatively, they may be plastic wrapped if Small and Small Plus size articles are sorted as Direct Trays. All articles in a lodgement must be of the same size and weight category.
Article design
The envelope / postcard, or address flysheet if plastic wrapped, needs to be printed with:
1 the return address, the preferred location is here or on the back
2 the Postage Paid Imprint (unless a postage meter is used)
3 the Priority delivery indicator, if this delivery service is selected.
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 2 3
POSTAGEPAID
AUSTRALIA
PRIORITY
PreSort Letters articles have to be suitable for Australia Post’s automatic barcode reading equipment, so there are some correct addressing conditions to be observed.
10m
m
15mm
Barcode and Address Zonefor Small and Small Plus articles
10m
m
Clear Zone
No morethan
100mm
90mm
Postage Paid Imprint/postage meter
impression
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
40mm
The PreSort Letters service guide has full information on article design.
Sorting summary
It is a condition of the service that current AMAS certified software is used to match each delivery address ●1 to its correct DPID ●2 and print this on the article as a correctly formatted barcode ●3 .
111 Bourke StreetMELBOURNE VIC 3000
54516251
1
2
3
You have the choice to presort your articles to three sort categories:
Direct Trays — Offers cost savings for articles separated in trays according to a sort plan. Minimum quantities apply – 300 articles (or 4kg of article weight) per postcode range.
Residue Trays — The simplest option, for unsorted articles arranged in letter trays.
Unbarcoded Trays — Any articles which cannot be barcoded need to be in separate trays.
Complete and affix tray labels.
Lodgement
• Complete the PreSort Letters lodgement document and any other supporting documentation, as described in the PreSort Letters service guide.
• Lodge at your approved lodgement point.
Documentation
• For further information: PreSort Letters service guide (8833700).
• To apply for the service: PreSort Letters application (8835117).
• To lodge articles: PreSort Letters lodgement document (8835114).
• Website: auspost.com.au/presort.
12 Australia Post Guide to bulk mail Promo Post
Promo PostPromo Post is a mail service for addressed promotional material within Australia.
Promo Post offers reduced prices to organisations sending individual lodgements of more than 4,000 barcoded small PreSort Letter articles containing content that has the main purpose of stimulating business activity through promotion.
Regular delivery
Promo Post uses Regular delivery. Regular may take up to an additional two business days beyond Priority delivery.
Using Promo Post
To receive Promo Post prices, existing PreSort customer organisations must self-assess their articles as being promotional in nature, using the Mail Type Reference Guide, available at auspost.com.au/promopost.
Question Answer
What size articles?
Small
What weight articles?
(g)
125
How fast? Regular: Same state metro 2–3 days
The minimum volume?
4,000 barcoded articles
Do I need to print barcodes?
Yes On at least 4,000 articles
Do I need to sort the
articles?
Yes Trays for each sort plan number
Do I need to apply?
Yes PreSort Letters application process applies
How does the cost compare? Promo Post Full Rate
Article types
Promo Post PreSort Letters can be either enveloped or as postcards. Alternatively the articles may be plastic wrapped if they are sorted as Direct Trays.
Article design
The envelope, postcard, or plastic wrapped address flysheet, needs to be printed with:
1 the return address, the preferred location is here or on the back
2 the Postage Paid Imprint (unless a postage meter is used).
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 2
POSTAGEPAID
AUSTRALIA
Promo Post PreSort Letters articles have to be suitable for Australia Post’s automatic barcode reading equipment, so there are some correct addressing conditions to be observed.
10m
m
15mm
Barcode and Address Zone
10m
m
Clear Zone
No morethan
100mm
90mm
Postage Paid Imprint/postage meter
impression
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
40mm
The PreSort Letters service guide has full information on article design.
Sorting summary
It is a condition of the service that current AMAS certified software is used to match each delivery address to its correct DPID
and print this on the article as a correctly formatted barcode.
You have the choice to presort your articles to three sort categories:
Direct Trays — Offers cost savings for articles separated in trays according to a sort plan. Minimum quantities apply – 300 articles (or 4kg of article weight) per postcode range.
Residue Trays — The simplest option, for unsorted articles arranged in letter trays.
Unbarcoded Trays — Any articles which cannot be barcoded need to be in separate trays.
Complete and affix tray labels.
Lodgement
• Complete the required information through Australia Post’s Electronic Lodgement of Mailing Statements system (e-LMS).1
• Lodge at any approved Australia Post Business Centre, Business Hub or Bulk Dock. A list of approved lodgement facilities can be found at auspost.com.au/promopost.
Documentation
• For further information: PreSort Letters service guide (8833700).
• To classify articles: refer to Mail Type Reference Guide.
• To apply for the service: PreSort Letters application (8835117).
• To lodge articles: e-LMS or Promo Post lodgement document.
• Website: auspost.com.au/promopost.
1 If e-LMS is unavailable, complete the Promo Post lodgement document available online and other supporting documentation, as described in the PreSort Letters service guide.
14 Australia Post Guide to bulk mail Charity Mail
Charity MailMaking every cent count
Australia Post recognises that mail is an important medium for charities to acquire donors. It helps make the connection between those in need and people who care.
Charity Mail provides lower prices for mailings of barcoded PreSort articles from income tax exempt charities (ITEC). Therefore, all mailings must meet PreSort conditions to access Charity Mail rates. A minimum of 300 barcoded articles per lodgement applies.
Priority or Regular delivery
As well as Priority delivery (for small articles only), Charity Mail offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Apply for PreSort Letters
To receive Charity Mail prices, organisations must be able to demonstrate that they have been endorsed by the Australian Taxation Office (ATO) as an income tax exempt charity via the completion of a Charity Mail application form.
In addition, a simple PreSort Letters application (8835117) should be completed prior to your first lodgement. You will be given an assigned lodgement point.
Question Answer
What size articles?
Small
Large
What weight articles?
(g)
125 125
How fast? Priority (Small articles only): Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
300 barcoded articles
Do I need to print barcodes?
Yes On at least 300 articles
Do I need to sort the
articles?
Yes Trays for each sort plan number
Do I need to apply?
Yes Apply for a Charity Mail Approval Number
How does the cost compare? Charity Mail Full Rate
Article types
Charity Mail PreSort Letters can be either enveloped or as postcards. Alternatively, they may be plastic wrapped if Small size articles are sorted as Direct Trays. All articles in a lodgement must be of the same size category.
Article design
The envelope / postcard, or address flysheet if plastic wrapped, needs to be printed with:
1 the return address, the preferred location is here or on the back
2 the Charity Mail number, here or on the back
3 the Postage Paid Imprint (unless a postage meter is used)
4 the Priority delivery indicator, if this delivery service is selected.
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
CM 12345678
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 2 3 4
POSTAGEPAID
AUSTRALIA
PRIORITY
The articles have to be suitable for Australia Post’s automatic barcode reading equipment, so there are some correct addressing conditions to be observed.
10m
m
15mm
10m
m
Clear Zone
No morethan
100mm
90mm
Postage Paid Imprint/postage meter
impression
40mm
Barcode and Address Zone
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
The PreSort Letters service guide has full information on article design.
Sorting summary
It is a condition of the service that current AMAS certified software is used to match each delivery address ●1 to its correct DPID ●2 and print this on the article as a correctly formatted barcode ●3 .
111 Bourke StreetMELBOURNE VIC 3000
54516251
1
2
3
You have the choice to presort your articles to three sort categories:
Direct Trays — Offers cost savings for articles separated in trays according to a sort plan. Minimum quantities apply – 300 articles (or 4kg of article weight) per postcode range.
Residue Trays — The simplest option, for unsorted articles arranged in letter trays.
Unbarcoded Trays — Any articles which cannot be barcoded need to be in separate trays.
Complete and affix tray labels.
Lodgement
• Complete the PreSort Letters lodgement document and any other supporting documentation, as described in the PreSort Letters service guide.
• Lodge at your approved lodgement point.
Documentation
• For further information: PreSort Letters service guide (8833700).
• To apply for the service: Charity Mail application (8838713).
• To lodge articles: PreSort Letters lodgement document (8835114).
• Website: auspost.com.au/charitymail.
16 Australia Post Guide to bulk mail Clean Mail
Clean MailClean Mail is a mail service for machine addressed Small and Small Plus articles within Australia.
Clean Mail is easy to use because you don’t need to print barcodes or sort the articles, but it still offers lower prices than regular Full Rate mail.
It’s ideal for when you want to send letters and documents but don’t have time or the facilities to undertake barcoding or sorting.
The conditions for Clean Mail articles are designed to ensure that the addresses are compatible with Australia Post’s automated letter sorting equipment which can efficiently process articles with correctly machine printed addresses.
Second last and bottomlines must be aligned left
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
The bottom line must be printed in CAPITALSwith no punctuation and no underlining
The bottom line must contain in order:the locality, state and postcode of thedomestic address details
Priority or Regular delivery
As well as Priority delivery, Clean Mail offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Question
Answer
What size articles?
SmallSmall Plus
What weight articles?
(g)
125 125
How fast? Priority: Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
300 articles
Do I need to print barcodes?
No
Do I need to sort the
articles?
No
Do I need to apply?
No
How does the cost compare? Clean Mail Full Rate
Article types
Clean Mail articles can be either enveloped or as postcards. Plastic wrapped articles are not eligible for Clean Mail prices.
All articles in a lodgement must be of the same size category.
Article design
The envelope / postcard needs to be printed with:
1 the return address
2 the Postage Paid Imprint (unless a postage meter is used)
3 the Priority delivery indicator, if this delivery service is selected.
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 2 3
POSTAGEPAID
AUSTRALIA
PRIORITY
Clean Mail articles have to be suitable for Australia Post’s automatic address reading equipment, so there are some mandatory correct addressing conditions, including font sizes and styles, and “clear zones” without any printing around the address area, and on the back.
Barcodes are not required, but if they are printed they must be correct.
10mm
10m
m
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
15mm Clear Zone
90mm
Postage Paid Imprint/postage meter
impression
Clear Zone
Clear Zone
40mm
The Clean Mail service guide has full information on article design.
Sorting summary
Clean Mail articles don’t need any sorting. Simply face them all in the same direction and place into small letter trays ●4 supplied by Australia Post.
If there are 2,000 or more articles you may separate them into trays for delivery to each of eight designated states.
Complete and affix tray labels ●5 .
POSTAGEPAIDAUSTRALIA
If undeliverable return to:
ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample48 Cavenagh Street
DARWIN NT 0800
NAB 189Ajax Mail NSW(02) 9333 8888
2/6/2014
4
5
Lodgement
• Complete the Clean Mail lodgement document.
• Lodge the articles at an approved lodgement point.
Documentation
• For further information: Clean Mail service guide (8838878).
• To lodge articles: Clean Mail lodgement document (8838879).
• Website: auspost.com.au/cleanmail.
18 Australia Post Guide to bulk mail Acquisition Mail
Acquisition MailAcquisition Mail is an addressed (non-personalised) mail service for articles within Australia.
The Acquisition Mail service allows you to geographically target an addressed mail campaign to residential address points in specific postcodes, suburbs or Census Collector Districts (CCDs) for the purpose of acquiring them as customers.
Australia Post supplies residential street addresses for nominated geographic regions. You must mail at least 30,000 articles, and 60 per cent of the address data provided by Australia Post.
When you prepare your lodgement according to the conditions of the Acquisition Mail service, Australia Post can more efficiently process and deliver mail, in return offering you lower postage prices.
Regular delivery
Acquisition Mail uses Regular delivery. Regular may take up to an additional two business days beyond Priority delivery.
Register for Acquisition Mail
You need to register to use the Acquisition Mail service. This is an online process that can be accessed at auspost.com.au/acquisitionmail.
Question
Answer
What size articles?
SmallSmall Plus
What weight articles?
(g)
125 125
How fast? Regular: Same state metro 2–3 days
The minimum volume?
30,000 articles and 60 per cent of the address data provided
Do I need to print barcodes?
Yes To the maximum extent
Do I need to sort the
articles?
Yes Trays for each sort plan number
Do I need to apply?
Yes Online registration
How does the cost compare? Acquisition Mail Full Rate
Article types
Acquisition Mail articles can be enveloped, folded and appropriately sealed, or postcards. Alternatively, articles may be plastic wrapped if they qualify as Direct Trays. All articles in a lodgement must be in the same size category.
Article design
The envelope / postcard, or address flysheet if plastic wrapped, needs to be printed with:
1 the mandatory return address, GPO Box 1638 MELBOURNE VIC 3001
2 the Acquisition Mail Job ID Number, here, or above the return address
3 the Postage Paid Imprint (unless a postage meter is used).
If undeliverable return to:GPO Box 1638MELBOURNE VIC 3001
123 Sample StreetSAMPLETOWN VIC 0000
AM000
POSTAGEPAID
AUSTRALIA
2 31
Acquisition Mail articles have to be suitable for Australia Post’s automatic barcode reading equipment, so there are some correct addressing conditions to be observed.
10m
m
15mm
Barcode and Address Zone
10m
m
Clear Zone
No morethan
100mm
90mm
Postage Paid Imprint/postage meter
impression
123 Sample StreetSAMPLETOWN VIC 0000
AM000
40mm
The Acquisition Mail service guide has full information on article design.
Sorting summary
It is a condition of the service that current AMAS certified software is used to match each delivery address ●1 to its correct DPID ●2 and print this on the article as a correctly formatted barcode ●3 .
123 Sample StreetSAMPLETOWN VIC 0000
54516251
1
2
3
There are three sort categories for Acquisition Mail:
Direct Trays — Barcoded articles in trays according to the Barcode Sort Plan. Minimum quantities apply – 300 articles (or 4kg of article weight) per postcode range.
Residue Trays — Where there are insufficient barcoded articles to make a Direct Tray.
Unbarcoded Trays — For articles that cannot be barcoded.
Complete and affix tray labels.
Lodgement
• After registration, a pre-populated Acquisition Mail lodgement document will be emailed to you, along with your address data file. This is generated from the information provided at registration.
• Lodge at your approved lodgement point.
Documentation
• For further information: Acquisition Mail service guide (8839559).
• To lodge articles: Acquisition Mail lodgement document (supplied by email).
• Website: auspost.com.au/acquisitionmail.
20 Australia Post Guide to bulk mail Imprint / Metered mail
Imprint / Metered mailDeliver all Small or Large articles within Australia, with no minimum volume or sorting required.
A discount is available for Full Rate letters that are paid for by postage meter or via the use of a Postage Paid imprint (and paid for by an Australia Post Business Credit Account).
Bulk mailers will most often want to use our Clean Mail or PreSort Letters services, but there are times when this discount on Full Rate mail is just right:
• no minimum number of articles
• if your articles have a printed design which doesn’t meet the specified conditions for the other bulk mail services
• if you are sending Large articles that are not eligible for Clean Mail.
Full Rate mail doesn’t need to be machine-addressed, barcoded or sorted. If you are in a hurry and time is money then Full Rate mail is the way to go.
Priority or Regular delivery
As well as Priority delivery, Imprint / Metered mail offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Question Answer
What size articles?
Small
Large
What weight articles?
(g)
250 125 250 500
How fast? Priority: Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
No minimum
Do I need to print barcodes?
No
Do I need to sort the
articles?
No
Do I need to apply?
No
How does the cost compare? Imprint / Metered Full Rate
Article types
Full Rate articles can be either enveloped, plastic wrapped or as postcards.
Article design
The envelope / postcard, or address flysheet if plastic wrapped, needs to be printed with:
1 the return address
2 the Postage Paid or Postage Meter Imprint
3 the Priority delivery indicator, if this delivery service is selected.
1 3 2
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
POSTAGEPAID
AUSTRALIA
PRIORITY
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
1 3 2
Australia Post encourages customers to correctly machine address all lodgements of Metered / Imprint Mail.
Barcodes are not required, but if they are printed they must be correct.
10m
m
Address Zone for small articles
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
40mm
15mm
10m
m
Clear Zone
90mm
Postage Paid Imprint/postage meter
impression
Sorting summary
Imprint / Metered articles don’t need any sorting.
Simply separate them from other letter categories, face them all in the same direction and lodge them with Australia Post.
Lodgement
• Items paid for by a Postage Paid imprint must be recorded on a Full rate mailing statement.
• Items paid for by a postage meter must be recorded on a Meter lodgement document.
• Lodge the articles at any post office or mail centre.
Documentation
• For further information: Letter products and services guide (8833731).
• For further information on metering: Postage meters conditions of use (8833675).
• To lodge quantities of articles: Full rate mailing statement (8837789) or Meter lodgement document (8838236).
• Websites: auspost.com.au/fullratemail and auspost.com.au/metering.
22 Australia Post Guide to bulk mail Reply Paid
Reply PaidIncrease your responses with Reply Paid
One of the most effective ways to increase the response to your communications, and build goodwill with customers, is to use Australia Post’s Reply Paid service.
A prepaid, preprinted reply card or envelope makes it easy for your customers to respond to you. It looks professional, you can personalise or brand the envelope or card, and you pay only for the responses you receive.
Reply Paid is an easy and sure way for your customers to reach you at no expense to them.
Reply Paid is typically used for:
• generating sales leads
• encouraging prompt payments
• building databases
• raising funds
• researching the marketplace
• requesting information.
Reply Paid is flexible
Depending on your requirement, you may use:
1 a preprinted Reply Paid envelope or card – Australia Post will supply you with basic artwork ready for you to add your logo or branding, or
2 your recipient can use their own envelope, handwriting your Reply Paid address in response to TV, radio, newspapers, or another advertising medium.
Question Answer
What size articles?
Small
Large
What weight articles?
(g)
125 125 250 500
How fast? Priority (PO Box / Bags only): Same state metro - next day
Regular: Same state metro 2–3 days
The minimum volume?
No minimum
Do I need to print barcodes?
Yes (Preprinted)
Do I need to sort the
articles?
No
Do I need to apply?
Yes Apply for a Reply Paid Number
How does the cost compare? Reply Paid Full Rate
Priority or Regular delivery
As well as Priority delivery (for Reply Paid barcoded letters (domestic) that are addressed to a PO Box or Bag only), Reply Paid offers the option of a lower cost Regular delivery service for non-time critical mail, taking up to an additional two business days for delivery.
Article design
1 Australia Post will supply you with basic Reply Paid artwork, ready for you to add your logo or branding...
Delivery Address:PO Box 1234BLACKBURN VIC 3130
The Cake SpecialistsReply Paid 1234BLACKBURN VIC 3130
No stamp requiredif posted in Australia
The
Cake
Specialists
2 ... or your customers can simply use their own envelopes.
The Cake SpecialistsReply Paid 1234BLACKBURN VIC 3130
Documentation
• For further information: Reply Paid service guide (8839109).
• To apply for the service: Reply Paid application form (8837249).
• Website: auspost.com.au/replypaid.
International Reply PaidIf you are promoting products or services internationally and require responses from customers by mail, Reply Paid provides a prepaid postage for those responses. Essentially, postage for your customers is free, and you pay only for the responses you receive.
Reply Paid International is available worldwide for small letters up to 50g.
Article design
A Reply Paid International article may be a postcard or an Air Mail letter envelope, subject to the dimensions shown in the table below, and artwork specifications.
Minimum Maximum
Length 140mm 235mm
Width 90mm 120mm
Thickness 250µm ± 20µm (postcards)
5mm
Weight — 50g
An application is required and forms are usually processed within seven days of lodgement after which you are provided with a permit.
Each permit is valid for a single name and Australian address and has a unique number that must appear on each International Reply Paid article.
Documentation
• For further information: Reply Paid service guide (8839109).
• To apply for an International Reply Paid permit: Reply Paid application form (8837249).
24 Australia Post Guide to bulk mail Impact Mail
Impact MailImpact Mail allows you to send mail articles of virtually any shape or design, for example shaped postcards, form-cut brochures, die-cut booklets, or multi-dimensional folds, and all without the need for an envelope or wrap!
Shape it up: Experiment with non-rectangular shapes such as circles, triangles and octagons. With Impact Mail anything goes!
Instant branding: Use your brand or logo as the shape of your article for instant brand recognition.
Achieve business objectives: The more unique the article, the more likely consumers are to retain and share it with friends and family, extending the life of your message.
Small or Small Plus sizes
All articles in a lodgement must be of the same size category. Your Impact Mail article can be almost any shape as long as it fits entirely within these dimensions.
130mm
240mm
162mm
240mm
Small
Small Plus
Question
Answer
What size articles?
SmallSmall Plus
What weight articles?
(g)
125 125
How fast? 1–7 days
The minimum volume?
300 articles
Do I need to print barcodes?
No
Do I need to sort the
articles?
Yes Trays for each postcode or sort plan number
Do I need to apply?
No. Non-paper articles should be submitted for testing
How does the cost compare? Impact Mail Full Rate
Article types
Your Impact Mail articles can be made of a range of non-paper materials such as rubber, plastic, vinyl, leather or wood. Non-paper articles must be submitted to Australia Post for testing and approval prior to lodgement.
Article design
Impact Mail gives you the creative freedom. There is virtually no restriction on the shape or the printing but it is recommended that you avoid shapes which have narrow parts that may tear or get entangled with other articles. Ensure that there is sufficient space to clearly display address details.
Impact Mail articles must be appropriately sealed to prevent opening during postal handling.
The addressed side needs to be printed with:
1 the return address, the preferred location is here or on the back
2 the Postage Paid Imprint (unless a postage meter is used).
Mr A Sample111 Bourke StreetMELBOURNE VIC 3000
POSTAGEPAID
AUSTRALIA
Ifun
deliv
erab
lere
turnto:
AB
CC
ompa
nyLt
dP
OBo
x 505
NUNAWADING VIC 31311 2
You are free to use any fonts for the address as long as it is clearly readable, preferably in 12 point size.
The Impact Mail service guide has full information on article design.
Sorting summary
You have the choice to presort your articles to three sort categories:
Postcode Direct Tray — The lowest cost for articles separated in letter trays for each postcode. The minimum quantity is 200 articles per postcode.
Area Tray — Offers cost savings for articles separated in trays according to a sort plan of postcode ranges. The minimum quantity is 200 articles per sort plan division.
Residue — The simplest option, with the articles arranged in postcode order and placed in letter trays.
Complete and affix tray labels.
Lodgement
• Complete the Impact Mail lodgement document and any other supporting documentation, as described in the Impact Mail service guide.
• Lodge the articles at an approved lodgement point.
Documentation
• For further information: Impact Mail service guide (8839152).
• To lodge articles: Impact Mail lodgement document (8839151).
• Website: auspost.com.au/impactmail.
26 Australia Post Guide to bulk mail Unaddressed Mail
Unaddressed MailUnaddressed Mail is a cost effective mail service for articles that do not include a name or address for delivery, and is used to deliver leaflets, catalogues, merchandising samples etc to letterboxes in an area.
It is a business-to-consumer, and business-to-business advertising medium, used to acquire new customers or to build store traffic. It is the ideal communication medium when you need to communicate with prospective customers, but do not have their name and address, or when you need to communicate with customers in a specific geographical area, at a low cost.
Unaddressed Mail is an ideal way to build your customer database, as a first step in creating direct mail.
The Unaddressed Mail service can deliver to all private and / or business delivery points in Australia that do not bear the message “NO UNADDRESSED ADVERTISING MATERIAL” or similar words. (Community notices can access all delivery points.)
You can choose to post to single or multiple suburbs / localities, postcode and postal rounds (conditions apply), or to available delivery points in a state, or across the country.
Choose from: Business addresses
Private addresses
Street addresses
PO Box addresses
Counter delivery*
Roadside delivery*
* Used in country areas
Question Answer
What size articles?
Small
Large
What weight articles?
(g)
50 100
50 100 250
How fast? Lodge up to seven days before your chosen delivery week.
Premium services are also available offering speedier time frames.
The minimum volume?
One suburb, town, postcode, round or channel (Conditions apply)
Do I need to print barcodes?
No (Not addressed)
Do I need to sort the
articles?
Yes Prepare in trays and label as instructed by Australia Post
Do I need to apply?
Yes Register online before making any bookings. Book at least two weeks before the delivery week.
Article types
Send envelopes, postcards, brochures, wrapped articles, folded unwrapped articles or even product samples.
All articles in a lodgement must be of the same size and weight category, and rectangular in shape.
Irregular shapes may be accepted with prior approval from Australia Post.
Article design
The envelope or article can include advertising or a marketing message.
It is recommended that you include:
1 a salutation like “To The Householder”
2 but don’t include a return address.
POSTAGEPAID
AUSTRALIA
If undeliverable return to:ABC Company LtdPO Box 505NUNAWADING VIC 3131
To The Householder
12
Example booking timetable
Latest booking date Latest lodgement for interstate
Your nominateddelivery week
MarchS M T W T F S30 31 12 3 4 5 6 7 89 10 11 12 13 14 15
16 17 18 19 20 21 2223 24 25 26 27 28 29
AprilS M T W T F S
1 2 3 4 56 7 8 9 10 11 12
13 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30
FebruaryS M T W T F S
1 23 4 5 6 7 8 9
10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29
MayS M T W T F S
1 2 34 5 6 7 8 9 10
11 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30 31
Latest lodgement forsame state deliveries
Earliestbooking date
Sorting summary
Bundle the articles in lots of 50 or 100 using two bands. Prepare and label articles as per instructions in the document provided by Australia Post.
Booking and lodgement
It is necessary to book the delivery of Unaddressed Mail in advance. Plan your timeline backwards from the Monday of the delivery week you choose:
• Bookings are accepted up to three months ahead, and no later than three weeks prior to the Monday of the nominated week of delivery (with the opportunity to alter the booking), or two weeks prior to the Monday of the nominated week of delivery, (no alterations will be accepted).
• Lodge the articles at least seven business days ahead for interstate deliveries and at least five business days ahead for same state deliveries.
Premium services are also available offering speedier time frames.
Documentation
• For further information: Unaddressed Mail service guide (8839120).
• To register to use the service: auspost.com.au/unaddressed.
• To book a delivery: Unaddressed Mail booking request.
• Website: auspost.com.au/unaddressed.
28 Australia Post Guide to bulk mail Related services
Related servicesSample PostWith Sample Post, you can send all your samples to targeted individuals, cost-effectively through the mail.
Benefits
• Your customers can “try before they buy”, encouraging them to make a purchase.
• Sending samples through the mail means they can try them in their own home, away from the distractions of other products and brands.
• You save money by avoiding the expense of sampling in the street or at events, or organising your own deliveries.
What you can send
There is no minimum number of articles you can send. Each item you mail containing a sample must follow these guidelines:
• Maximum weight: 500 grams
• Maximum size: 180 × 260mm
• Maximum thickness: 100mm
• Fragrances or alcohol-based products must be no more than 10ml
• Cover liquids held in a vial or squeeze pump packaging with a material that is absorbent enough to prevent leakage through the outer packaging
• Pack foods and perishable items in receptacles that don’t let their smell escape
• Item must not be considered “dangerous goods” (capable of posing a risk to health, safety, property or the environment).
Note:
• Return To Sender (RTS) is not a part of service
• No carding.
Question
Answer
What size / thickness
articles?Small <5mm
Large <20mm
Parcel <100mm
What weight articles?
(g)
125 250
125 250 500
125 250 500
How fast? 1–10 days
The minimum volume?
No minimum
Do I need to print barcodes?
No
Do I need to sort the
articles?
No
Do I need to apply?
Submit your sample for testing
Getting approval
Before you use Sample Post, you’ll need to submit your samples to us for approval along with the packaging type and an example of your address label.
Please allow three full working days for testing approval.
Article design
Prepare your items for posting, ensuring they have typed labels or are machine addressed (if you need a mail house to help you, check our list of Bulk Mail Partners).
The article needs to be printed with:
1 the words “SAMPLE POST” and “ROAD TRANSPORT ONLY” in capital letters
2 the words “Australia Post Letter Delivery Service” clearly in the bottom left hand corner
3 the Postage Paid Imprint (unless a postage meter is used).
Sam Sample100 Sample StreetSAMPLE SUBURB VIC 3000
Australia Post Letter Delivery Service
SAMPLEPOST
ROAD TRANSPORT ONLY
POSTAGEPAID
AUSTRALIA
2 1 3
No return address is to be used.
Lodgement
• Complete the Sample Post lodgement document.
• Lodge the articles at your closest approved lodgement point.1
Documentation
• For further information: Sample Post guide.
• To lodge articles: Sample Post lodgement document (#587).
• Website: auspost.com.au/samplepost.
1 Approved lodgement facilities are those you nominated when you applied for an Australia Post Business Credit Account. If you don’t have an Australia Post Business Credit Account, you can lodge your articles at a post office.
30 Australia Post Guide to bulk mail Related services
Related servicesRegistered Post
Registered Post offers you...
• An individual identification number for every article
• Proof of posting when lodged at a post office or business hub counter
• Signature obtained on delivery
• Delivery scan events, so you can see the delivery date and time for your article
• Compensation for loss or damage of up to $100 is included.
Optional services (additional fees apply):
• Delivery confirmation – the recipient returns a signed card to you
• Person-to-person delivery
• Extra Cover up to $5,000.
Prepaid envelopes in B4 and DL sizes. Discounts are available for bulk purchases.
Prepaid labels – to affix to your own envelopes.
Imprint (Non-prepaid)
Save time by including the Registered Post imprint when printing your letters and envelopes.
If you are a business mailing a large amount of Registered Post letters, imprint may be the most economical option for you.
Using imprint enables you to print the Registered Post logo and barcode with Article ID onto your envelope. There is even an option to print the barcode with Article ID directly on to your letter, making it easier to keep a customer record of the Registered Post articles you send.
Registered PostImprint
AP Article Id:541234567018
You can then lodge your mail over the counter at your local post office, or if lodging a large amount of letters using Imprint, we recommend lodging these at your local Australia Post business centre or hub. You will need to complete a Registered Post multiple lodgement document (8836965) or provide appropriate supporting documentation for these articles.
The Registered Post imprint fee and postage fee are charged at the time of lodgement.
Payment optionsAustralia Post offers a range of payment methods for bulk mail services: cash, approved cheque, EFTPOS, credit accounts and postage meters.
Payment by bank draft or bank cheque
Australia Post accepts a bank draft or a bank cheque as payment for postage if the draft or cheque is drawn by or on behalf of an Australian bank upon itself and is payable to Australia Post.
Payment by approved cheque
Customers who wish to pay postage by a personal cheque or cheque drawn by a company or other organisation must have prior approval of Australia Post.
Payment by EFTPOS (debit and credit cards)
Australia Post accepts payment for postage by EFTPOS if the office of lodgement has correctly working EFTPOS equipment.
Australia Post Business Credit Account
Business Credit Accounts are available to businesses. It’s free to apply and only takes a few minutes.
Once approved, you can charge the following products and services to your account:
• Letter and parcel services, postage meter resets
• Prepaid envelopes and satchels (including Express Post), Courier service, packaging
• Mail Redirection and Mail Holding services, Data and marketing solutions, stationery and office supplies.
To apply, download and complete the Business Credit Account Application (8833097) from the Australia Post website or pick one up from your local Australia Post Business Hub or post office.
Postage meters
You can use postage meters to pay for any of the bulk mail services except for Unaddressed Mail.
Postage meters are simple to use and enable you to purchase and print postage at any time, without leaving your office, and an added benefit is that Australia Post offers a 2.5 per cent rebate of the value of every postage meter reset. This means, for example, a reset for $1,000 worth of postage will entitle you to a $25 rebate.
When lodging larger volumes of metered mail for the Print Post, PreSort Letters, Charity Mail, Clean Mail, Impact Mail or Full Rate services please complete a Meter lodgement document (8838236) and present it with your articles.
Use only one payment method per lodgement
The payment for an entire lodgement needs to be made using one payment method only – for example; don’t use a postage meter for half of the articles and a Business Credit Account for the rest.
32 Australia Post Guide to bulk mail Notes
Notes
Notes
For more informationPlease contact your Australia Post Account Manager or email us for more information about bulk mail and details about special conditions.
auspost.com.au/bulkmail
8839133 Jun 2016 ABN 28 864 970 579
