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Guest Speaker – Megan Gilligan Report out on Financial Goals for event Organizational and Planning
Considerations Next Week
Upon completion of this week, the student will understand:Organizational and Planning ConsiderationsEstablish communication process, timelines and checklistsDevelop framework, timeframe and tools to manage eventUnderstand fundamentals of the event- vision, goals and objectives, site selection, marketing, attendees, outline of activities, budget, timeline, food and beverage, staffing, and transportationDelegate roles and responsibilities
Homework before you meet with any client
Event planning manual
What should the manual include?
Example: Angel at your Service
Client Communication Basics
Event Planning Manual elementsCalendar or planner for recording client contact info and dates for all bookingsInitial contact forms
› Handouts: Culinary Institute of AmericaA-Z Personal & Event
Concierges › U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\A-Z Event Planning Wor
ksheet.doc
Client Communication Basics
Event Planning Manual elementsProposal forms
› Examples: U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Masters Classic III Proposal.ppt
Contracts and receipts for depositsPortfolio of ancillary service providersBanquet event order
› http://www.tripleseat.com/blog/how-to-create-a-banquet-event-order-template/
Final billing formsFollow-up correspondence
Client Communication Basics
Client Meetings›Plan every meeting›Agenda
Initial client information Specific details for event Follow-up timelines and responsibilities Examples:
U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Meeting with Alison Darling March 13 2008.docx
U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Darling March visit schedule.xlsx
Client Communication Basics
Initial Consultation›Do you have a date in mind for the event?›What is the purpose of the event?›Have you selected a location for the event?›How many guests are you anticipating?›Is the event going to be held during the daytime, evening or weekend?›What is your budget?›How did you hear about us?›What role do you want the event planners to play?›A-Z wedding consult form: U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Wedding Initial consult form.doc›U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\A-Z Wedding Planning Questions.doc
Client Communication Basics
Specific Details for Events›From initial consultation develop checklists for scope of services
U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Consultant Information Form.xls
U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Consultant Information Form- Ali Darling.xls
›All contract services required to provide appropriate services
Site selection, invitations, marketing, caterers, floral/décor, rentals, lighting, AV, etc.
›Options for client to considerDobleman Golf tournament
Client Communication Basics
Follow-up Timelines and Responsibilities›Develop timelines for follow-up meetings and overall event›Delegation of responsibilities to appropriate team members, contract service providers, and client
Wedding timelines: U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Time Lines for Wedding.xls
Dobleman Golf tournament: U:\Event Planning\Event Planning Class Winter 2012\Week 4 resources\Masters Classic Timeline 2007.xls
Example from Catering: A Guide to Managing a Successful Business Operation
Client Communication Basics
School Assignments for interviews/pictures – next week
Examples of 2012 poster Develop template for 2013 poster Questions?
› Guest speaker: Tracy Diehl, owner Florals Etcetera
› Report out on event project› Financial considerations› ICA High School Culinary Invitational