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Group Discussion
• Original ideas
• Clarity in articulation
• Good listening skills
• Positive body language
Desired Parameters in Candidates
Candidates’ group behaviour is checked on the following
parameters:
Group Behaviour
• Participation
• Leadership qualities
• Problem-solving capability
• Handling turbulence
• High • Low
• Consistent
Participation
GDs check a candidate’s level of participation:
Leadership
Leadership is determined by
• Initiative
• Team spirit
• Problem-solving skills
• Decision-making skills
• Participate constructively
• Provide rational arguments
• Convince others
• Build support
• Logically weaken opponent’s point of view
Leadership Qualities
Suggested leadership qualities:
• Driver (imposes, evaluates, blocks)
• Amiable leader (eagerly supports, avoid conflicts)
• Democrat (includes everyone, tries to control)
Leadership Styles
Various leadership styles are evident during a GD:
• Dominate without bullying
• Listen and react
• Be a gate opener not closer
Orderly Conduct
Strive to:
• Restore order
• Activate inert participants
Avoiding Turbulence
Strive to:
• Personality
• Knowledge
• Communication skills
• Leadership skills
EvaluationA GD evaluates a candidate’s
• Appearance
• Temperament
• Posture and gesture
• Mental state
PersonalityPersonality is determined by
• Depth
• Range
• Analytical ability
• Organization of ideas
KnowledgeKnowledge is determined by
• Listening Skills
• Fluency
• Language
• Phonetic Ability
Communication SkillsCommunication skills are determined by
• Sit comfortably
• Understand the topic
• Organize ideas
• Speak at the earliest
• Identify supporters and
opponents
• Keep track of time
• Share time fairly
• Maintain eye contact
• Take notes
• Aim for conclusion, not
consensus
Do’s
• Be in a hurry
• Be silent
• Dominate vocally/physically
• Assume role of chairman
• Introduce topic
• Take extreme stance
• Look at faculty
• Shut out inert participants
• Move excessively
• Throw all ideas at one shot
• Use slang
• Speak fast
• Digress
• Pay attention to
troublemakers
• Get emotional
Don’ts
• Topic-based A controversial or factual topic may be used to evaluate candidates
• Case-based A case study is used to evaluate a candidate’s analytical and decision-making skills among others.
Types of GDs
Topic-based GDs
Interpret correctly; explore adequately
Case-based GDs Understand the situation, work out alternatives, explore pros and cons, suggest solutions, and work out implementation and contingency plan
• Describes a challenging situation that the company is facing or has faced earlier.
• Illustrates a specific set of management issues
• Provides facts and figures
• It is written in a manner that needs rearrangement and interpretation of facts as well as evaluation of opinions, behavior, and interaction
• It includes data on alternative courses of action
Case StudyA case is a statement of conditions, attitudes, and practices and it:
• Put the case information together
• Evaluate the actions and plans of the company and identify, and describe business opportunities and problems
• Recommend a coordinated plan of action to correct business problems or to take advantage of opportunities
• Justify the recommended action
• Try to get a quick sense of the whole case – title, heading, outline, introduction, and conclusion
Steps for Case Analysis
• Does this require a decision? Who is the decision maker? What decision does she have to make? What are her objectives? Are there other actors there? What are their objectives?
• At this point reread the case carefully; underline key facts
• Note the key problems on paper; go through the case again for relevant information. What are the resources/constraints?
• What are the possible courses of action? Rank alternatives; likely short- and long-term consequences.
Steps for Case Analysis (…contd)
• Be prepared to present ideas with conviction. • Listen• Keep an open mind• Grab the earliest opportunity to get involved• If you have a totally new idea-wait • Be alert for constructive solutions• Try to give space to others• Don’t hesitate to admit confusion or ask for clarification• Keep the group focused• Accept a critical atmosphere and be willing to submit
your conclusions to rebuttal• Overcome the fear of making and admitting a mistake
Tips
REPLAY