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#FutureDecoded @WMReply
Global Intranet rollout
with Office 365
#FutureDecoded @WMReply
Microsoft PartnerGold – Collaboration and ContentGold – Cloud ProductivityGold – Cloud PlatformGold – Application DevelopmentGold – Application IntegrationGold – Intelligent SystemsSilver – Small and Midmarket Cloud SolutionsSilver – Application Lifecycle Management
Microsoft Awards2017 Cloud Transformation Azure (Reply IT)2016 Worldwide Emerging Azure HiPo Partner of the Year (Reply WW)2013 Worldwide Cloud Partner of the Year (Solidsoft UK)
Hello, we’re WM Reply
#FutureDecoded @WMReply
Reply Network
#FutureDecoded @WMReply
2016
Worldwide Emerging
Partner of the YearSolidsoft Reply
Cluster Reply
2015 - 2016 2016 2016 2016
Cloud Partner of the YearRiverland Reply
Business Reply
Global Service Delivery
Partner & hybris Travel
AcceleratorPortaltech Reply
International Shopware
PartnerPortaltech Reply
Platinum PartnerEurope- Middle East- Asia
Arlanis Reply
Premier Consulting
Partner WW
Storm Reply
2016 2016 2016 2016 2016
Global PartnershopAdvantage Reply
Xuccess Reply
Security Partner of the YearCommunication Valley Reply
Partner of the YearReply
Internet Agency
Ranking - 5th PlaceReply- Digital Experience
2016 Awards & Achievements
#FutureDecoded @WMReply
Hello, we’re Rolls-Royce
#FutureDecoded @WMReply
Setting the scene:
the Rolls-Royce
story
#FutureDecoded @WMReply
The Rolls-Royce Story
?
Building a
business case
Building the
Engine Room
solution
The journey
continues
Managing
the change
#FutureDecoded @WMReply
26%…of our people find it
difficult to find the information they need
(of those who can access the intranet)
200k…pages on our current intranet. Let’s get lean
and help our people help our customers
better.
16 years…that’s how old our
intranet is. Our provider no longer
supports it and it’s at risk.
Identifying the challengeBuilding a business case
#FutureDecoded @WMReply
50,000 employees
Global solution
Collaborative and modern workplace
Identifying the challengeBuilding a business case
#FutureDecoded @WMReply
“To build an interactive, world-class solution for sharing, creating and communicating information across
the entire company”
- Warren East, CEO
Building a business case
Identifying the solution
#FutureDecoded @WMReply
Ability to reach a global,
multi-lingual audience
Enable our employees
to collaborate instantly
with one another
One version of the
truth
Ability to set specific
restricted permissions
based on security
Ability to share and find
information
Identifying the solution:
Office 365
A product that gives
us access to other
business tools
Building a business case
1
3
5 6
4
2
#FutureDecoded @WMReply
Identify the challenge and key
requirements
Get key sponsors engaged early1
2
#FutureDecoded @WMReply
Focus on employee experience and the
solution they need
3
Building a business case: Summary
Building a business case
#FutureDecoded @WMReply
The Rolls-Royce Story
?
Building a
business case
Building the
Engine Room
solution
The journey
continues
Managing
the change
#FutureDecoded @WMReply
Choosing the right
partner
Employee-led
solution
Form internal
partnerships
Simplification of
content creation
Building the Engine Room solutionBuilding the solution
#FutureDecoded @WMReply
.
Building the Engine Room Solution
• Mobile-responsive solution
• Introduced the latest cloud-technology to the
business and a hybrid solution
• Devised simple, flat navigational structure
• Community of interest to Community of
practice
• An IT solution focused on user experience
• Crowd-sourced and voted for name of new
platform
• Truly global project
• First IT and comms joint project.
Building the solution
#FutureDecoded @WMReply
Let’s take a look!Building the solution
#FutureDecoded @WMReply
Pick the right partner that gets your
company culture, moves at your pace
and can flex to meet your needs
Be realistic about the challenges and
put realistic timescales in place
Agree your must-haves1
2
3
#FutureDecoded @WMReply @RollsRoyce
Building the solution:
Summary
Building the solution
#FutureDecoded @WMReply
The Rolls-Royce Story
?
Building a
business case
Building the
Engine Room
solution
The journey
continues
Managing
the change
#FutureDecoded @WMReply
Change Management:
Strategy and Planning
Managing the change
#FutureDecoded @WMReply
Change Management: TrainingManaging the change
#FutureDecoded @WMReply
Change Management: CommunicationsManaging the change
#FutureDecoded @WMReply
Trained
1600Content
StreamliningOver 200kIntranet pages
Yammer:
500+active Engine Room
by over 80% stakeholdersEditors
Change Management: Success for farManaging the change
#FutureDecoded @WMReply
Build up a good community of champions/
editors – whatever you call them. Without our
1600+ strong team of champions, we wouldn’t
have the level of engagement we do
Make sure your trainer speaks your language –
communication barriers can quash a project
Make lots of time for pre, launch and post-launch
communications
Don’t forget about change management – your partner
should be involved in this too where possible
1
2
3
4
Change Management:
Summary
Managing the change
#FutureDecoded @WMReply
The Rolls-Royce Story
?
Building a
business case
Building the
Engine Room
solution
The journey
continues
Managing
the change
?
#FutureDecoded @WMReply
The journey continues ?The journey continues
#FutureDecoded @WMReply
9 tips for a
successful intranet
#FutureDecoded @WMReply @RollsRoyce
“
”
Align with
your business
strategy.
?
1
#FutureDecoded @WMReply
#FutureDecoded @WMReply
“
”
A PoC is worth
a thousand
words.
?
2
#FutureDecoded @WMReply @RollsRoyce
“
”
Don't get
caught up
replicating what
you had before.
Requirements ?
3
#FutureDecoded @WMReply
#FutureDecoded @WMReply
“
”
Think about
deployment
early on,
including any
blockers.
?
4
Planning
#FutureDecoded @WMReply @RollsRoyce
Think about
the end user.- Will Read, Sideways 6
“
”
Requirements ?
5
#FutureDecoded @WMReply
#FutureDecoded @WMReply
“
”
Executive
sponsorship is
key.
Sponsorship
- Ruth Kirkup, Diageo
?
6
#FutureDecoded @WMReply @RollsRoyce
If you build it
they won’t
come.
“
”
Adoption ?
7
#FutureDecoded @WMReply
#FutureDecoded @WMReply
Invest in
training.
”“
?
8
Adoption
#FutureDecoded @WMReply @RollsRoyce
“”
Content is
King.
Launch ?
9
#FutureDecoded @WMReply
#FutureDecoded @WMReply
Any questions?
#FutureDecoded @WMReply
Thank You
Contact
Richard Acreman
Contact
Will Day