Case Study:Intranet on Microsoft Office 365Powered by ZETTA 1

@_ZETTA1

TheClient

Local Buy is the Local Government Association of Queensland’s (LGAQ)

procurement services company.

ZETTA 1 was engaged to deliver SharePoint Online expertise and

project services during their migration to Office 365.

The Challenge

Local Buy, like many organisations, were experiencing issues with their

File Server document storage.

@_ZETTA1

Silos of information, duplication and deep folder structures that, unless you were the one that

created them, were difficult to make sense of.

The Challenge

Consistency around document templates was lacking, with an array of different starting points for document creation.

It is easy to approach SharePoint with traditional “File Server thinking”, the end result of which can mean re-creating the

same problems in SharePoint that currently exist in most File Servers.

@_ZETTA1

TheChallenge

With a focus on keeping it simple for end users, our

challenge was to unlock the way information moves throughout

the Local Buy organisation.

@_ZETTA1

OurApproach

We conducted Stakeholder Workshops to elicit requirements for the Local Buy Intranet. These

workshops explored:

Local Buy’s business goals and individual stakeholder goals.

Key areas of information and how Local Buy wanted the Intranet to

support their organisation in these areas.

@_ZETTA1

OurApproach

We conducted Stakeholder Workshops to elicit requirements for the Local Buy Intranet. These

workshops explored:

Local Buy’s core capabilities, business functions, user groups and

required permissions.

Different types of content and how users would ideally interact with,

classify and label them.

@_ZETTA1

OurApproach

We conducted Stakeholder Workshops to elicit requirements for the Local Buy Intranet. These

workshops explored:

Priorities regarding the interface elements such as the Home Page

and Site Navigation.

How these findings would best fit together to form a blueprint for the

Intranet build.

@_ZETTA1

TheSolution

A solid foundation on SharePoint Online.

@_ZETTA1

An Intranet that the Local Buy team feels reflects them…

…with functional areas that they understand and can

quickly start using.

TheSolution

A SharePoint Site Architecture that maps information to Local Buy’s business functions and

key processes.

@_ZETTA1

TheSolution

@_ZETTA1

User Groups and Permission structures that make sure

team members can get to the information they need, without

seeing anything they’re not meant to have access to.

TheSolution

Libraries where users can store documents and tag them in a manner that makes it easy for them to sort, group and filter

key information.

@_ZETTA1

TheSolution

@_ZETTA1

“Content Types” that enable users to create new documents from endorsed templates and

capture the metadata that helps classify their information.

TheSolution

Page Views and Navigation Links that help users navigate efficiently throughout the site and find what they are after.

@_ZETTA1

TheSolution

@_ZETTA1

Focused training for stakeholders and onsite

training for the team, to help the transition to a new platform

and improve User Adoption.

Outcomes

The transition to SharePoint Online gave Local Buy an

opportunity to strategically plan an Information Architecture for

the files and documents that they use every day.

@_ZETTA1

Outcomes

The end result is a well-planned Intranet that takes into

consideration core business functions, considers the way

that people and processes interact and what information is

needed along the way.

@_ZETTA1

Outcomes

“The staff are now utilising SharePoint daily and are enjoying the improved user experience it offers them. Thanks ZETTA 1, you made the experience of moving to SharePoint Online really enjoyable and easy!”

Systems Support Officer, Local Buy

@_ZETTA1

SharePoint Solutions on

@_ZETTA1

www.zetta1.com+61 7 3255 3806

Powered by ZETTA 1