Ghana Ministry of Education Proposal

8/12/2019 Ghana Ministry of Education Proposal

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SECTION VI. TECHNICAL REQUIREMENTS INCLUDINGIMPLEMENTATION SCHEDULE

In troduct ionThe Government of Ghana realizes the importance of ICT in the socio-economicdevelopmentof the country. However the integration of ICT in school education has notenjoyedthe same degree of success as the Health, Communication, Entertainment andManufacturingsectors. To correct this, the Government of Ghana through the Ministry ofEducationwith the support of the Belgium Government is implementing a Technology-basedlearningsolution and hi h-end Multimedia Laboratories and e-learningClass managementstemfor the education sector.

Proj e c tO b je c ti v eThekeyobjectives of the project are to:

Support the implementation of Ghana Government's e-learning objectives and plans. Provide the technology to develop electronic course material for schools in Ghana. Provide the technology to facilitate computer-lab based classroom teaching in Ghana. Promote access to ICT infrastructure by connecting all educational institutions

benefiting from this support' to internet su port learning. Facilitate ICT integration in the curriculum and to build capacity of teachers.

ProjectScopeTheproject involves the implementation of technology based high-end multimedia

ratoriesfor the education sector (240 Senior High Schools in Ghana)wincoverthe following: Installation of multimedia laboratories and related infrastructure in 240 selected

SeniorHigh Schools (copy of the beneficiary schools attached for ease of reference). Installation of a multimedia laboratory at the Curriculum Research and Developmerit

Division (CRDD of the Ghana Education Service (GES)). Development of implementation of content for teaching and learning in conjunction

withCRDD. Trainingin technical support for Teachers. Capacitybuilding for curriculum digitization. Development ofICT methods for integration in education (e-learning). Installationof technology and network infrastructure S u p p l y and installation of hardware required for the project implementation

Provisionof support, warranty and post warranty service


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Section VI. Technical Requirements

u S I N E S S FUNCTION AND PERFORMANCE REQUIREMENTS e n e r l Requirements to Be Met by the SystemT h e ultimaterequirements of the Project include:L Establishment of unified educational information environment in secondary education,

w h i c h will provide: Access to high quality national and local educational e-learning materials,

including the Project deliverables; for selected 240 Senior High School in Ghana. Access to test knowledge and conduct examinations and evaluations of education

quality with the use of program applications throughout the country Methodological support and provide means for continuous professional

development of teachers; Development of open education approach on the basis of interactive distance=

learning tec 1 ues; Step by step transformation of education based on lCT;~ . In c reasin g the n um ber o f leT teachers; c . Improvementof training of lCT teachers and specialists; .y~ Improvementof quality of education


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SectionVI. Te ch nic al R eq uirem ents 143

TechnicalSpecificationsE-LearningSystem ArchitectureThesystem architecture provides an integrated view: a design rationale for functionality,usability, and aesthetics. The architecture shall ensure effectively communication andcollaborationwith each other about the intended goals of the system. The architecture shallalsoallow the successful integration of the wide range of the E-Learning functions requiredbytheMinistry of Education end-users. The end-users included all the stakeholders in thesystem:curriculum sponsors, designers, developers, instructors, authors, content experts,students,teachers and administrators. An effectively designed system w ill address thefunctionalityequirements of each category of end-user - what benefits they hope to receiveandcontribute to the system. Bidder's architecture design shall include defining the system in~s of end-user benefit and functionality, and then designing the technology infrastructure n d workflows to enable those processes.Thee-learning architecture is based on the following principles and bidders shall demonstratet h a t their solution architecture subscribes to these principles:

Open architecture - support of established industry standards, especially to allowaddition of future modules

Scalability - the architecture shall allow the growth of the technical infrastructure interms of audience size (schools) and sophistication

Global potential reach - The E-Leaming solutions is expected to serve the largestbase of end-users, with both synchronous and asynchronous distance delivery

Integration - seamless front-end and back-end connection to enterprise resources Flexible - open to emerging new technologies and use of new best practices Rapid and timely - complexity of the system is controlled so that the Ministry ofEducation can reap business benefits quickly.

Additionally,he system architecture of proposed E-Learning must be able to integrate thefollowingey functions or services:

User Access User Management Collaboration Event Management Leaming Service

The services to be derived from the e-Leaming architecture shall provide thefollowing core functionalities:o Content Developmento Content Delivery (Enroll / Track / Report)o Assessment (Test / Score / Evaluation / Surveys)o Learning Administration

DatabasesThe architecture shall allow the use relational databases


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InfrastructureThearchitecture shall establish client-server network and physical hardware, utilizingstandardinternet technology protocols.

implementation of the e-Iearning solution is to address some business needs in thet educational systems. As a result, bidders must demonstrate that the design of themarchitecture shall be oriented to the business needs of the Ministry of Education which

J u d e : cost,access, modularity personalization, timeliness, relevance, and accountability.e r s are to demonstrate how the system architecture shall address the business needs and

t otherrequirements as listed above.

c e p t u a l design of the Componento r d e r to accomplish the objectives of the Ghana's e-Leaming Project, the solution isignedo establish the Server room, one (1) ICT laboratory, a multimedia studio, and

t development unit all at the Curriculum Research and Development Division of thea Education Service. In addition, ICT laboratory shall be established at all the twod and forty (240) selected senior high schools in Ghana which shall be equipped withtechnology and new hardware. The target architecture shall ultimately allow theIs,students and teachers to access e-Learning resources from the centralized serveratthe R through th int rn t. ionally,the Project seeks to help teachers to become leader~ and d~iving fo.rces oftioninnovation through the use of leT in education. The requirement IS to design andpleT teacher training programs and materials, to train teachers, and to measure teacher'scompeten ce .


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SectionVI. Technical Req uirem ents 145

O V E R L L S O L U T IO N R H IT E T U R E

U p lo a d in g o fD e v e lo p e d

C o n te n t

Pa rents

CRDDIC T I NFRAS TRUCTURE

e -leam i ngS o i1 w a re a n d H a rd w a r e

S t u d e n t s T e a c h e r s

Mu l tim ed ia S tu d io _ = JT h e Curriculum Research and Development Division CRDDT h e CRDD shall host the lCT infrastructure for the e-Learning implementation which shallconsistof the following:

Server Room ICT Laboratory Content Development Unit Multimedia Studio

T h e CRDD shall be responsible for the development of the curriculum and the digitization oft h e curriculum in order to achieve the objectives of the e-Learning project. Additionally, theC R D D shall have the function of the distribution of the developed content. The distributions h a l l be through the e-Learning system for schools with connectivity and physical through theappropriate medium including CD, DVD or flash disk for schools without internetconnectivity.T h e solution shall include the design and implementation of a Local Area Network (LAN) fort h e CRDD. The network infrastructure shall include the Server room, ICT Laboratory,C o a t e n t Development Unit and the Multimedia Studio all in the CRDD / Ministry ofEducationpremises.


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T h e bidder shall be responsible for all the electrical works within the laboratory including theinstallationf air conditioners at all the project implementation sites in order to provide therequiredusiness environment for the infrastructure.

T h e server room shall house the hardware and software infrastructure for the e-LearningllIution.t is expected that the e-learning solution shall work in a web environment withJJmeigh availability configuration. Bidders are to design the architecture to meet theIquirementaking into account the following:

One (1) Server for the core e-Learning solution One (1) Test Server One (1) Server for digital resource management Two (2) Web servers NAS Storage System Network Devices Routers Firewall Switches Two (2) Operator workstations for monitoringaddition,bidders are to include the provision of internet connectivity from a landing'onto the server room based on both wireless and fibre. Bidders are to indicate thetagesof one over the other. The proposal shall also include a one year subscription for

internetconnectivity.Labo ra t o r i e sleT Laboratory at the CRDD which shall be multimedia classroom and shall be

i g a a t e d as Teacher Training Centre. It shall be equipped with a projector, 21 computers tommodate20 trainees and 1 trainer for teacher training. In addition, the laboratory shall

equippedudio/visual systems to aid teaching and learning.

timediastudio includes cameras to create high quality video content, production systemeditingsystem such as switcher, content storage and special lighting system. Thetimediastudio shall be established with the full HD production system. Camera systemudesoptional items for outdoor shooting as well as studio shooting. The original data asasthe edited content shall be stored on a Direct Access Storage system and shall bewiththe CRDD staff for the curriculum development.


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S e c t i o n V I Technical Requirements 14 7

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C o n t e n t Development UnitTheCRDD shall designate an office for the development of content. The ContentDevelopmentnit shall be responsible for the development of the educational content for the

ing solution. The Content Development Unit shall be equipped with computers andoringsoftware and office program among others to for the development of contents

Biddersre to propose the solution for the Content Development Unit. Bidders are to includefullequipment for the Content Development Unit and justify the various devices based on

Idiagrammaticesign and the proposed solution for content development.

Therere two (2) categories of schools in the e-Iearning implementation. These include thedloolswith internet connectivity and those without internet presence. The bidders shall takelJIeof this and develop an appropriate solution for the various categories. The school shallequippedwith networking infrastructure including devices, one (1) server, UPS, 20 thindients,ne workstation for teacher and multimedia equipment. All the devices shall beectedto the proposed power solution.

. clients in this requirement are dumb terminals which access the server for all itsuirements.The thin clients would be equipped with small embedded operating systemsconnectto the server for access to the e-learning software applications. The use of the

. clientallows the system to be controlled from the server and significantly reduces costeas(only a single license for software applications installed on the server).Bidder shall propose a plan to utilize a proposed server to connect to CRDD ICTtructure.The server is designed to download the content from CRDD leT infrastructureuseit in the classroom. In addition, the Bidder shall propose a classroom management

utiono include functions to control/monitor students' screen and to transmit the teacher'sntostudents' screen and virtual desktop infrastructure software.biddershall be responsible for all the electrical works within the laboratory including thelationof air conditioners at allthe project implementation sites in order to provide the. edbusiness environment for the infrastructure.


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C o n t e n t Development UnitTheCRDD shall designate an office for the development of content. The ContentDevelopmentUnit shall be responsible for the development of the educational content for thee-Leamingolution. The Content Development Unit shall be equipped with computers andlUthoringoftware and office program among others to for the development of contentsBiddersre to propose the solution for the Content Development Unit. Bidders are to includeilieullequipment for the Content Development Unit and justify the various devices based onadiagrammaticdesign and the proposed solution for content development.TheSchool LaboratoryTherere two (2) categories of schools in the e-learning implementation. These include theschoolswith internet connectivity and those without internet presence. The bidders shall takenotef this and develop an appropriate solution for the various categories. The school shallr e equippedwith networking infrastructure including devices, one (1) server, UPS, 20 thinclients,ne workstation for teacher and multimedia equipment. All the devices shall beconnectedo the proposed power solution.Thinlients in this requirement are dumb terminals which access the server for all itsrequirements.The thin clients would be equipped with small embedded operating systemsandonnect to the server for access to the e-Iearning software applications. The use of thebinlient allows the system to be controlled from the server and significantly reduces costlicenses (only a single license for software applications installed on the server).TheBidder shall propose a plan to utilize a proposed server to connect to CRDD ICTinfrastructure.he server is designed to download the content from CRDD ICT infrastructureandse it in the classroom. In addition, the Bidder shall propose a classroom managementlutiono include functions to control/monitor students' screen and to transmit the teacher's

screeno students' screen and virtual desktop infrastructure software.Theiddershall be responsible for all the electrical works within the laboratory including theinstallationf air conditioners at all the project implementation sites in order to provide therequiredusiness environment for the infrastructure.


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14 9e c t i o n V I Technical Requirements

T h e Proposed setup for School LC I Laboratory

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SectionVI. Technical Requirements

ExternalScalability PowerVault, EqualLogic and EMC arrays (DAS and SAN)Slots 2 x4 PCIe 1 x8 PCIeHardwareRAID Levels Rl R5/Rl R6(factory-installableoptions)HardwareRAID Levels 0, 1,5, 10,50,6(custom-configurableoptions)RAIDController H700 (internal drives), H800IPERC6E (external drives)Availability Hot-plug hard drives, Hot-plug redundant power, Hot-plug

redundant coolingClusterSupport NoRemoteManagement Optional iDRAC Enterprise or Native Java RDP plug-inDataProtection Features SIS, DFS-R, Snapshots (VSS)Chassis 3.42 H x 17.53 W x 26.17 D (in) 86.7 H x 445.2 W x 664.6 D

(nun)RackSupport Readylcailst>' sliding rails for 4-post racks, static

Readykailsv for 4-post and 2-post racksRegulatoryand Regulatory Model: E13S (12 Hard Drives Configuration)Environmental Regulatory Type: E13S001 (12 Hard Drives Configuration)Compliance

SoftwareApplicationsThebidder shall provide the required software for the following: Operating systems Anti-virus Security Virtual desktop management Learning management Digital content management Classroom management Authoring software Office program PDF

LicensingThebidder shall provide the licensing option for solution.


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AccessoriesAccessoriesxtend the functionality of the computers. printers, scanners, still and videocameras,web cameras, audio players and recorders, and a variety of storage devices arecommonlysed with computers. In the context of schools,

AspectRatio 4:3 (Native) 16:9Brightness ANSI I 2500 ANSI LumensLu men s .Contrast R ati o 12200: 1D~play Type 1 DLP

N at ive / SVGA (800 x 600)NTSC, NTSC 3.58, NTSC 4.43, PAL (B, D, G, H,, M, N), SECAM(B, D, G, K, KI, L), HDTV (480i, 480p, 576i, 576p, 720p, 1080i,I080p)F = 2.4 - 2.6

1[ = 21.8 - 24.0 mmII.3in. x 3.5in. x 7.6in.(28.7cm x 8.89cm x I9.3cm)5.3 Ibs. (2.4 kg)~ x RGB D-Sub lSpiI x S-VideoI x CompositeI x Stereo Mini Jack1 x RGB D-Sub lSpinI x Stereo Mini Jack1 x 2W Mono Speaker1 x USB Type B

owerSupplyowerConsumpti on

eratingemperaturee ra ti ng Hu midi tyrage

emperaJurer ag e Hu midi ty

90 - 264 V / 50 - 60 Hz234W (Normal)209W (Eco Mode)1W (Standby)

80% (Maximum)


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SectionV I. Technical Requirem ents 15 3

90% (Maximum)185WL a m p T yp e 3000 hrs (Normal)L am p L ife

P r o j e ct io n D i st a n ce 4000 hrs (Eco Mode)P r oje ctio n M o de 3.3ft. ~ 39.4ft. (1.0Im ~ I2.0Im)P ro je c tio n S c re en Front, Rear, CeilingS iz e D iagon a lT h ro w R a t io 22in. ~ 303in. (55.88cm ~ 769.62cm)Op t ic a l Zo o m 1.95 ~ 2.15:1Ver t ica l Keys t on eCorrec t ion 1.1: 1Br igh t n e s s 40 / - 35 DegreesUn i fo rm i ty 90%

Power CordVGA CableCD User Guide

I t ems Remote ControlBatteries Quick Setup GuideProduct Information Guide

In te rn et C on ne ctiv ity a nd N e two rkin gAsa general principle, it would be highly desirable that all computers and accessories arenetworked.This would not only ensure sharing of resources, but also reduce the total cost.I nte rn e t C o nn e ctiv it y: Currently, some of the participating schools have internetconnectivity whereas others have no presence of internet in the school. The provision ofInternetconnectivity to the schools is o u t o f the sco p e of this project. However, the solutionmustmake provision for both online and offline access. Additionally, the solution shallensurethat where there is the presence of internet the facility shall be accessed by all thecomputersin the laboratories. The solution shall also make provision for accessing internetfacilityby wireless devices such as laptop, and other tablets. The list of schools with internetpresencecan be obtained from the National Information Technology Agency (NIT A).Furthermore, bidders are to include the provision of internet connectivity from a landingstationto the server room at the CRDD or Ministry of Education based on both wireless andfibreas separate proposals. Bidders are to indicate the advantages of one over the other andshallinclude a one year subscription for the internet connectivity.N e tworkin g with in th e scho ol: The network at the ICT laboratory is desirable to facil-itat-edata and information sharing. The networking solution shall include the design and


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implementationof a networking infrastructure that connects all the clients in the Tlaboratorys an underpinning infrastructure for the implementation of the e-learning solution ,T h e cabling shall in the minimum conform to EIA, TIA 518 and TIA 568-B.2.1 standards andt h e cables shall in the minimum conform to CAT 6 standards. The required number ofnetworkoints shall not be less than thirty (30) however only twenty eight (28) points shallbeactivated. Additional provision shall be made for wireless devices such as laptops, tabletsa n d others. The bidder shall supply the required switches and accessories to meet the schoollaboratoryequirements. The specifications of the switches have been provided below:

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The switch specification shall be that of Cisco ws-C2960s-24ts-s or equivalentRouter specification

Configurable for Smartlink backup or load balancing 802.3, 802.3u IPv4 (RFC 791) IPv6 (RFC 2460)

Networkrotocols Dynamic Host Configuration Protocol (DHCP) server, DHCPclient, DHCP relay agent Static IP Point-to-Point Protocol over Ethernet (PPPoE) Point-to-Point Tunneling Protocol (PPTP) Transparent- bridge


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DNS relay, Dynamic DNS (DynDNS, 3322) IPv6

Routingprotocols Static Routing Information Protocol (RIP) v l , v2, and RIP for IPv6(RIPng)

Network Address Port Address Translation (PAT)Translation(NAT) Network Address Port Translation (NAPT), NAT traversal,

one-to-one NATProtocolbinding Protocols can be bound to a specific WAN port for load

balancing

Networkedge (DMZ) DMZ port, DMZ hostFirewall SPI, denial of service (DoS), ping of death, SYN flood, landattack, IP spoofing, email alert for hacker attackAccessrules Up to 50 entriesPortforwarding Up to 30 entriesPorttriggering Up to 30 entriesBlocking Java, cookies, ActiveX, HTTP proxyContentfiltering Static URL blocking or keyword blockingSecuremanagement HTTPS, usemame/password, password complexityVLAN Port-based VLANsIPsec 50 IPsec site-to-site tunnels for branch office connectivityQuickVPN 50 QuickVPN tunnels for remote client accessPPTP 5 PPTP tunnels for remote accessEncryption Data Encryption Standard (DES), Triple Data Encryption

Standard (3DES), and Advanced Encryption Standard (AES)encryption; AES-128, AES-192, AES-256

Authentication MD SHA l authenticationIPsecNAT traversal Supported for gateway-to-gateway and client-to-gateway tunnelsVPNpass-through PPTP, Layer 2 Tunneling Protocol (L2TP), IPsec


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Dead peer detection (DPD), Internet Key Exchange (IKE), splitDNS, VPN backupApplication-based priority on WAN portSupports rate control or priorityUpstream/downstream bandwidth can be configured per serviceEach service can be mapped to one of 3 priority levels800 Mbps75 MbpsSimple browser-based device manager (HTTP/HTTPS)Web browser, Simple Network Management Protocol (SNMP)v l and v2c, BonjourSyslog, email alerts, VPN tunnel status monitorFirmware upgradable through web browser, imported/exportedconfiguration file

dimensions 5.12 in. x 1.52 in. x 7.87 in.130 mm x 38.5 mm x 200 mmFour 10110011000 RJ-45 ports, one 10110011000 RJ-45 Internetport,one 10110011000 RJ-45 DMZ/Internet port12V lAFCC Class B, CE Class B, UL, cUL, CB

10% to 85% noncondensing5% to 90% noncondensing


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SectionVI. Technical Requirements 157

General Requirements for the e Learning Software SolutionTheBidder shall propose a solution shall take into account of the following information;Authentication

User registration and authentication functions shall be provided for only users withproper authentication to access restricted information. General information and SOmecontents in all the E-Portal as notices, some videos and audios, shall be open to anyusers without authentication

User registration function shall be provided through a registration page for users toregister ID and Password

Account (ID) shall be identical and no same account shall be issued. Upon registration, users shall be able to select their user groups User groups shall be categorized by age and by participating groups such as students,

teachers, parents, administrators, etc. Content upload functions shall be divided into two main user groups; general usergroups (teachers and students) and administrators Content upload by general users shall be user friendly with easy-to-use input screen of

metadata, intellectual property related information, category info. Content to beuploaded shall be attached through attachment function on the same screen.

Content to be uploaded by general users shall be stored in the temporary repository.Only content reviewed and approved by the authorized e-Portal administrator uponapproval of the Evaluation Committee shall be transferred to the service repositorysystem.

File size of the content to be uploaded by general users shall be restricted under10MB

Streaming Service The system shall have the capability of providing Streaming service for video, audio

and flash content The streaming service speed per session shall not exceed 500Kbps Content to be streaming serviced shall be transcoded to be viewable for computers,

smart phones and tablets Only authenticated users shall be able to Access streaming on the Digital Repository,

while all users shall be able to access video and audio streaming of the general spacesof the e-Learning.

Monitoring activity of authenticated users Administration mode/menu shall be provided to manage authorized users Functions to distinguish active user, inactive users, withdrawn users by the rules set

by administrators shall be provided. Administrators shall also have an authority totemporarily disable any service for and opened by inactive users.

Functions to restrict users who violate any third party rights, threat, humiliate, libelany other users or distribute-or J30seany immoral and/or sexually explicit media

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Ghana Ministry of Education Proposal