GfK Digital Trends App · PDF filePlease download the GfK Digital Trends App from the Google ... (in this case a GfK logo) ... tracking mode since participation in the project is not

GfK Digital Trends App

Installation Guide & User Manual for users of Android smartphones and tablets

Software version: 1.22

Effective date: 22nd

April 2016

Table of Contents

1 System requirements ................................................................................................................ 1

2 Download and installation ........................................................................................................ 2

2.1 On most smartphones and tablets: Request for permission to record information

on app usage 3

2.2 Samsung Galaxy Tab: Request for permissions to record information on app

usage 5

2.3 Privacy Disclosure Agreement and activation of the app 6

2.4 Activity Indicator in the Notification Bar 6

3 About & Help .............................................................................................................................. 7

4 The “Private mode” ................................................................................................................... 8

5 Updating the app ....................................................................................................................... 9

6 Activation ................................................................................................................................. 10

7 How to proceed when the app shows as “deactivated” ..................................................... 12

8 Removing the app ................................................................................................................... 13

9 Further questions and support .............................................................................................. 13

10 Disclaimer ................................................................................................................................ 13

Error! Reference source not found. - Installation Guide & User Manual for Android 1

Dear Participant,

As a GfK Digital Trends member who uses the Internet from your mobile device, you have been

carefully chosen to become part of an innovative, ongoing market research project. Many thanks for

being part of GfK’s Digital Trends Programme!

As a member of the study you will get the chance to influence changes to certain mobile and Internet

services and products. By providing us insight into how you use the Internet and your mobile device,

you really will be able to shape the future of your digital world.

This handbook describes how to manage the Digital Trends App on an Android compatible device.

There are other handbooks available for different platforms.

1 System requirements

The GfK Digital Trends App supports Android smartphones and tablet PCs from Android version

2.3+.

Error! Reference source not found. App Installation Guide & User Manual for Android 2

2 Download and installation

Please download the GfK Digital Trends App from the Google Play Store

https://play.google.com/store?hl=en_GB:

Open the link in the

text message we

sent you. It contains

the link to the Play

Store:

Tap on “Play Store”: Tap on “Install”: Tap on “Accept”:

Wait for the

download to

complete:

Tap on “Open”:

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https://play.google.com/store?hl=en_GB


2.1 On most smartphones and tablets:

Request for permission to record information on app usage

Note: If you are using a Samsung Galaxy Tab tablet, please skip this section and continue with

“2.2 Samsung Galaxy Tab: Request for permissions to record information on app usage”

Upon the first start of the Digital Trends App and when it is updated, depending on your Android

version, you may be prompted to grant the app access to information about your app usage. With

your permission, only general information about your app usage will be collected, such as which

apps you use and when and how often. Please grant the app the permissions that are required for

the project.

You can at any time disable the Digital Trends App’s access to usage information through the device

settings. However, please note that blocking access to certain types of information may negatively

impact your eligibility for the Project and rewards. Therefore, a regular reminder will be displayed

once you revoke Digital Trends App’s permissions to access general app usage information.

All necessary steps and settings are described below:

Tap on the

notification.

A screen with

explanations why app

usage information is

collected opens. Click

on “Settings” to

proceed to the device

settings.

In the device settings,

tap on the switch next

to Digital Trends to

allow this app access

to usage information.

Confirm the security

request by tapping on

“OK”.

As a result, the switch

should now be in the

“on” position

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2.2 Samsung Galaxy Tab:

Request for permissions to record information on app usage

Note: This procedure applies for Samsung Galaxy Tab devices only.

Upon the first start of the Digital Trends App and when it is updated, depending on your Android

version, you may be prompted to grant the app access to information about your app usage. With

your permission, only general information about your app usage will be collected, such as which

apps you use and when and how often. Please grant the app the permissions that are required for

the project.

You can at any time disable the Digital Trends App’s access to usage information through the device

settings. However, please note that blocking access to certain types of information may negatively

impact your eligibility for the Project and rewards. Therefore, a regular reminder will be displayed

once you revoke Digital Trends App’s permissions to access general app usage information.

All necessary steps and settings are described below:

Tap on the

notification.

A screen with

explanations why app

usage information is

collected opens. Click

on “Settings” to

proceed to the device

settings.

At the top of the

screen tap on the

“GENERAL” category.

From the menu on the

left choose “Security”.

Tap on “Apps with

access to usage

data” (scroll down if

this item is not visible)

Tick the checkbox next

to Digital Trends

Confirm the security

request by tapping on

“OK”.

The setting should

now show as enabled.

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2.3 Privacy Disclosure Agreement and activation of the app

Tap on “Privacy

Policy” to display the

Privacy Disclosure

Agreement:

Read the Privacy

Disclosure

Agreement, tap on

“Back” when done:

Enter your Activation

code, place check

mark next to “I accept

the Privacy

Disclosure

Agreement” if you do

so, then tap on

“Activate”:

The installation is now

complete.

2.4 Activity Indicator in the Notification Bar

If you downloaded the app from the Play Store, then, as per Google’s policy regarding apps that

collect data in the background, a small icon (in this case a GfK logo) will permanently be visible in

the Notification Bar at the top of the screen, where the clock and the battery indicator are located:

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3 About & Help

Tap on “About & Help”

to get to the Help section:

Help page

Tap on “About the App” to display

technical information that is useful

when you’re in need of helpdesk

support:

On the “About” screen,

tap on “License

Agreement” to view

copyright information on

third party software

components used by the

Digital Trends App:

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4 The “Private mode”

The “Private mode” is a privacy protective feature that allows you to temporarily suspend the data

collection by the app. In “Private mode” the app will not record any data so that you can, for

example, surf the web in private.

To enter the “Private mode” go to the app’s

menu and tap on:

To stop the “Private mode” go to the app’s

menu and tap on:

While in “Private mode”, you will be reminded by an app notification from time to time to return to

tracking mode since participation in the project is not possible when the “Private mode” is used

permanently.

Please go to the app’s menu, then:

…either tap on “DEACTIVATE” to deactivate

the “Private mode” immediately

…or tap on “REMIND ME LATER” to stay in

“Private mode” until the next reminder.

You may at any time continue the “Private mode”, when active, by choosing…

…from the app’s menu.


5 Updating the app

The Google Play Store regularly checks for updates and will notify you if an update is available.

Updating the app does not require a new registration or activation code.

Depending on your Android version, you may be prompted to grant the app access to information

about your app usage. Please see section “Request for permission to record information on app

usage” above.

Along with update notifications for your other apps, the Google Play Store app will notify you when

an update for the Digital Trends App is available. Tapping on the update notification, clears this

notification, then opens the Google Play Store app and lists all installed apps. Apps for which

updates are available can be found at the top of the list. The update notification will only reappear

when an update for any of your installed apps is available. Normally, only updates for apps originally

installed through the Google Play Store app are detected. However, you may also receive a

notification from the Digital Trends App itself in case there is a new version available for

download in the Google Play Store. Below is an example of what this scenario may look like:

Important: Updating will stop the app.

Please restart the app after updating by simply tapping on its icon.


6 Activation

When started, the app checks if you have already activated it. If this is the case, you will not be

asked again to accept the Privacy Policy. If you have not yet activated the app, you will see the

“activation view” (please see below) on startup. Please enter the activation code to activate the

app. Errors occurring during the activation will be displayed as an information dialog. After a

successful activation you will see the “activated view” (please see below).

Activated view

When this screen

shows, the app is

already activated:


Tap on “Privacy

Policy” to display the

Privacy Disclosure

Agreement:

Read the Privacy

Disclosure

Agreement, tap on

“Back” when done:

Enter your Activation

code, place check

mark next to “I accept

the Privacy

Disclosure

Agreement” if you do

so, then tap on

“Activate”:

The installation is now

complete.

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7 How to proceed when the app shows as “deactivated”

If you encounter an "App deactivated" message

on the start screen, this indicates that GfK has

remotely deactivated the app on your device.

This could be due to a number of reasons, such

as, at your request, when you withdrew from

participating, or because the project has ended.

In that case, please remove the app from

your device (see next section).

If you have any questions or believe that the app

has been deactivated by mistake please contact

the helpdesk.


8 Removing the app

The app can be removed like any other app on your Android device. The procedure for deleting

apps may differ from the figure below, depending on the device type and the Android version.

Go to Settings > Apps (or similar wording

depending on the device) and select the Digital

Trends App:

Select “Uninstall”. Confirm the upcoming

dialog with “OK”:

9 Further questions and support

If you have any questions or need any assistance, please contact us at [email protected].

10 Disclaimer

All product and company names are trademarks™ or registered® trademarks of their respective

holders. Use of them does not imply any affiliation with or endorsement by them.

Google, Android and Google Play are registered trademarks of Google Inc. in the United States and

other countries.

Samsung and Samsung Galaxy Tab are registered trademarks of Samsung in the United States and

other countries.

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mailto:[email protected]

Documents

GfK Digital Trends App · PDF filePlease download the GfK Digital Trends App from the Google ... (in this case a GfK logo) ... tracking mode since participation in the project is not