Gary M Freedman The Right Person For The Job

[email protected] 24/7 Gary M.

FreedmanMay , 2012

Gary M. [email protected] 24/7

I am a seasoned retail leader, with a vast experience of retail operations and leadership positions.I am known for my passion for retail, coming up with creative ideas to move more product, and recognizing employee accomplishments.I have multiple years experience with several companies, and several industries. I am study and educate myself on retail continually, to stay up to date of the latest best practices. This gives me a broader picture of retail, enabling me to be a more effective leader. I thrive in an environment where I am responsible with my team to make sure sales and profits exceed expectations. I accept comments on my performance with appreciation and am an avid learner, reading 12-15 books a year on self-help and business. Last 5 books I have read: Taking People with you, 25 ways to win with people, Giving 2.0, Invaluable, Secrets of Great Rainmakers.


I create retail business growth including sales and profits, by working with all levels of the business to drive top and bottom line results.

I excel in learning business operations and processes, taking ownership for problems, and delivering customer solutions to improve their shopping experience.

I am known for recognizing and coaching employees and working with them to help grow their abilities. I work with individuals that have growth potential, and help prepare them for their next level.


I focus my time and talents on improving businesses profitability by:Using my extensive hands-on experience to grow sales and profits, and increase employee productivityUsing my experience in employee development, I train employees to go beyond what they thought they were capable of accomplishingHaving worked in several retail industries, I don’t have a singular view of only one. I can use my multi-industry experience to grow any companies sales and profits.


Possesses strategic leadership, time management and organization skills.

Is a retail professional or vision-oriented leader who is passionate, strategic, motivated and focused in his/her approach to team development and business growth.

Is dedicated to learning from others, constantly shares information and asks questions.

When I plan, I am planning for not just the now, I plan for the future. Using effective delegating skills, and planning out my workdays, I am able to accomplish more than those that do not.

I have retail vision for where I like to see stores go-I look beyond where they are currently and, and what I feel they can become. I get my teams motivated by using positive reinforcement, rewards and recognition. And of course, positive coaching when needed.

I believe that we can all learn from each other-no one has the rein on information. I share everything I can with the teams I work with, most recently using a daily communication log to update them


Has a desire to lead by example with a grace of authority, embracing and adapting to change and maintaining respect, dignity and compassion.7-10 years experience in managing retail or service organizations.

Identifies, recruits and contributes to the development of strong leaders that will benefit the growth of the company.

Is able to quickly establish effective relationships with employees and customers to ultimately drive sales.

I don’t ask anyone to do anything that I would not do. Respect for people is as important as anything in business. When I coach anyone I ensure they still have their dignity. I have 30+ years in retail management including multi-store.

Without strong people, the business will not survive. When I recruit, I am looking for the future leaders of the business.

I tailor my conversations to the person I am dealing with. I look at their body language, listen to their words, and adjust as needed to effectively communicate with them.


Possesses strong selling skills, including anticipating the needs of customers and implementing the appropriate action or solution.

Takes pride in being a product knowledge expert and thinking creatively about uses for our products to accomplish solution-based selling.

Exudes a positive attitude and sustains a contagious energy throughout entire shift.

By using consultative skills, and talking to the customer, I am able to determine what they need, and help them buy it. I prefer to sell customers what they actually need, not necessarily what they are looking for.

I thrive on learning. And creativity is one of my areas of excellence.

Because I enjoy what I do, others see that, and it can become contagious. I have a love and a passion for retail. Others that are near me cannot help but get excited along with me.


Is dedicated to supporting a safe working and shopping environment.

Is committed to working shifts as scheduled and has flexibility to work additional hours and/or different hours based on changing needs of the business – including additional training and store meetings

Safety is job one-More important than anything else in any business. I strive to ensure safe working environments, and when I see something that is not safe, IMMEDIATE action gets taken.

After having worked 7 days a week, 8-12 hours a day for three months(I did take a total of 3 days off), and having managed a district of 3 Spirit Halloween stores working 7 days a week 10-14 hours a day, there is not really any retail job I am not up to.


“Gary is very energetic and capable of helping retailers find opportunities for profit in places they sometimes forget to look. His comprehensive background in the hardlines industry gives him a perspective that few have yet most need. If you are struggling to make a living, or you would just like some great tips, I’d suggest giving Gary a call.”

Brad Green, President, RetailerSoft, Inc.

“If you are looking for someone who has spent time in retail going from job to job accomplishing very little, then Gary Freedman IS NOT your guy. If you need some one to re-energize an under performing business unit then Gary Freedman IS YOUR GUY. Gary's retail knowledge, from both a customer perspective and an operational perspective, is second to none. He is a detail oriented leader who knows what it takes to drive both top line and bottom line revenue.” June 3, 2011Todd Gray, Formerly with the Retail Training Department, Ace Hardware Corp.


“I had the pleasure of working with Gary at Ace. He is a skilled communicator with a deep background in retail who is passionate about his subject and enthusiastic about everything he does. Gary is always expanding his knowledge and looking for ways to share his ideas with others.”Elizabeth Hurley, (former) Manager Retail Training & People Development, Ace Hardware

“Gary is passionate and enthusiastic! He is dedicated, steadfast and one of the hardest workers I've ever encountered.”Paula Erickson, (former)Director Advertising & Brand Development, Ace Hardware Corp.

“Some of Gary Freedman’s best qualities that come to top of mind: Open to new ideas, Responsive, Forward thinking and he is a Teacher/Mentor.”

Wilma Hawkins, General Manager, Bill’s Ace Hardware –Northern, California


I Have All The Pieces:Extensive Retail experienceSolid retail Leadership backgroundTenacious when it comes to achieving goalsPASSIONET ABOUT RETAIL!


Gary M. [email protected]

916-626-4279 linkedin.com/in/GarymFreedman

“Stores always asked me, what if I train someone and they leave? I responded what if you don’t train them, and they stay?”

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Gary M Freedman The Right Person For The Job