Embed Size (px)
Citation preview
Company Size(by employees)
Small (1-749)
Medium (750-1,999)
Large (2,000-4,999)
X-Large (5,000-19,999)
XX-Large (20,000+)
IT Budget
8%
16%
7%
$1M-$5M
Under $1M
$6M-$10M
$11M-$20M$21M-$50M
$51M-$100M
$201M+
$101M-$200M
9%
11%
19%
11%
13%45%
Job Title
32%
C-level
17%
10%5%
VP
Director
Manager
Top Industries
12%
OtherArchitect/Engineer5%6%Analyst
29%
17%
17%
14%
8%
Services
Manufacturing
Gov't/Public Sector18%
25%
6%
25%
FInancial Services
Healthcare
92% have and ACTIVE role in CRM programs and initiatives
83% will evaluate new products & technology providers at the event
81% attend 2 or fewer meetings with new technology providers at the office per month
*based on 2014 pre-event survey
Attendee SurveyHighlights*
Who Will Attend?
66% have budgets of $6M or higher
Gartner Customer 360 Summit 2015
September 9 – 11 | Hilton San Diego Bayfront | San Diego, CA | gartner.com/us/crm
Senior IT and Business Leaders responsible for:
• Application Integration & Management
• CRM Strategy & Implementation
• Contact Center Infrastructure
• Customer Data & Analytics
• Customer Experience
• Customer Service & Support
• Ecommerce
• Sales Operations & Performance
• Social & Mobile CRM
• Website & Portal Strategies
PREMIERMicrosoft salesforce.comSugarCRM
PLATINUMeGainMoxie SoftwareOracle CorporationPegasystems Inc.Pitney BowesPwCSDLTeradata CorporationThunderhead.com
SILvERAdobeAirWatchAvanadeCallidusCloudConvergysDecisyon, Inc.Dun & BradstreetEagle Creek SoftwareServicesForeSeeFPXGenesysInforInteractive Intelligence
IntershopInvocaKANA, A Verint® CompanyKony, Inc.Microsoft ParatureNICE SystemsOpenTrustRedPoint Global Inc.Riva CRM IntegrationSaleslogixSAPSelligentSitecoreTeleTech
TouchCommerceTrustsphereUpstream Works SoftwareUserVoiceVerint® SystemsXactly CorporationYseopZoho Corporation
2014 Sponsors
*based on 2014 registered attendees
SPONSOR PROSPECTUS
Gartner Customer 360 Summit 2015
To become a sponsor and for more details, contact:Christopher Shay • Sales Director • 203 316 6674 • [email protected]
Collaborative Buying ProcessGartner events attract powerful and complementary audiences. Symposium/ITxpo represents the industry’s most senior executive decision-makers – they have budget authority and seek information on a range of technology solutions. The combination of a Summit, Symposium/ITxpo sponsorship offers unique access to greater levels of executives across all stages of the buying and implementation cycles resulting in a opportunity to influence the collaborative buying process.
© 2015 Gartner, Inc. and/or its affliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affliates. For more information, e-mail [email protected] or visit gartner.com.
Gartner Events Portfolio for ApplicationsAmericas
Digital Workplace Summit May 18-20, 2015, Orlando, FL
Customer 360 Summit September 9-11, 2015, San Diego, CA
Application Architecture, Development & Integration Summit December 1-3, 2015, Las Vegas, NV EMEA
Application Architecture, Development & Integration Summit May 18-19, 2015, London, UK
Customer Strategies & Technologies Summit June 10-11, 2015, London, UK
Digital Workplace Summit September 21-22, 2015, London, UK
APAC
Customer 360 Summit February 17, 2015, Tokyo, Japan
Enterprise Application & Architecture Summit March 9-10, 2015, Tokyo, Japan
Application Architecture, Development & Integration Summit July 20-21, 2015, Sydney, Australia Symposium/ITxpo 2015
Applications Marketplace
May 19-21, Dubai, UAE
September 28-30, Cape Town, South Africa
October 4-8, Orlando, FL
October 14-16, Tokyo, Japan
October 19-22, Sao Paulo, Brazil
October 26-29, Gold Coast, Australia
November 2-5, Goa, India
November 8-12, Barcelona, Spain
40% C-Level
* Job title %’s andoverlap based on 2014Symposium/ITxpo and2014 Gartner Customer 360 Summit
10% C-Level
Identification1.
13% VPs
Evaluation2.
25% Directors
Shortlist and RFP Selection
3.
14% Managers
25% Managers
Implementation4.
Symposium/ITxpo
Customer 360 Summit
17% VPs 32% IT Directors
Meet a Qualified Audience at both aSummit & Symposium/ITxpo EventThere is only a 3% overlap between Summit and Symposium/ITxpo attendees
Summit Symposium/ITxpo
3%
Top 10 Technology Priorities Ranking
Business intelligence and analytics 1
Infrastructure and data center 2
Cloud 3
ERP 4
Mobile 5
Digitalization/Digital Marketing 6
Security 7
Networking voice and data communications 8
Customer Relationship Management 9
Industry specific applications 10
Ranking based on how many CIOs cited each as a top 3 new spending priority for 2015.
Source: Gartner EXP (October 2014)The 2,810 CIOs surveyed represent more than $397 billion in corporate and public-sector IT budgets in 84 countries.
Top 10 CIO Technology Priorities in 2015
