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Galileo!!! ticketing traning!!!!!!!!!!!!!!! learn free!!!!!!!!!
BASIC TRAINING COURSE
INTRODUCTION
ACCESSING THE SYSTEM
Sign On SON/ZXX
Sign Off SOF
Change Area S<area>
Check for Active Working Area OP/W*
Correct double sign on or error in sign
on SAI/XXXX
ENCODE AND DECODE
Country .LE<country name> .LD<country code>
Airlines .AE<airline name> .AD<airline code>
City .CE<city name> .CD<city code>
Display Detailed Record .AR<Airline Code>
Airport Information .CR<City Code>
Display all country divided into regions .RD
Display all the states of the country .RD<country code>
GIS (Galileo Information System)
Display Chapter Index GG*
Display Chapter by Number or Name GC*50 or GC*CURRENCY
Display page of current Chapter GP*20
RELAY
Companion
Response Capture
LOCAL TIME
Display Local Time @LT
Local Time of Specific city @LT<city code>
Local time on specific date @LT<city code><DDMMMYY>
MAPS
Display Maps C*MAP/<country name>
DISPLAY CURRENCY
Display Currency and Country Code FBT*
Display Currency by Country Code FBT*NP
Currency Conversion FZI<Currency code><amount><currency code>
TIMETABLE
Convert displayed availability to Time Table Display TT
Timetable from today TT<City Pair>
Timetable for Specified Carrier and Date TT<Date><City Pair>/<Carrier Code>
Check Return Time Table on Specific Airline TTR/<Carrier Code
MINIMUM CONNECTING TIME
Display fill in format for Minimum Connecting Time DCT
Display Minimum Connecting Time DCT<City Code>
Display Routing from one place to another DCP<City Pair>
AVAILABILITY
General Air Availability A<Date><City Pair>
Carrier Specific Air Availability A<Date><City Pair>/<Carrier Code>
Carrier Specific Air Availability through Direct Access A<Date><City Pair>*<Carrier Code>
Availability through Direct Access via Specific City A<Date><City Pair>.<Via City>*<Carrier Code>
For More Classes A@#<Line no>
For 1 day later A#1*<Carrier>
For 1 day before A-1*<Carrier>
SELLING SEGMENT
Sell seats 0<no. of Seats><Class of Service><Line no>
Sell seats on Connecting Flights in same class 0<no. of Seats><Class of Service><Line no>*
Sell seats on Connecting Flights in different class 0<no. of Seats><Class of Service><Line no><Class of
Service><Line no>
Direct Sell 0<Carrier Code><Flight No.><Class><Date><City Pair>NN<No.
of Pax>
Passive Sell 0<Carrier Code><Flight No.><Class><Date><City Pair>AK<No.
of Pax>
Open Sell. 0<Carrier Code>OPEN<class><City Pair>NO<No. of Pax>
Book segment when waitlist closed
0<Carrier & Flt no><class><Date><City pair>IN
<Pax no>
ARNK or Surface Y
CREATING BOOKING FILE:
i) NAME FIELD
One Name and Surname N.<surname>/<first name><initial>
Multiple Names and same Surnames N.<no of pax with same surname><surname>/<first
name><initial>/<first name><initial>
Create an Infant Name N.I/<surname>/<first name><initial> *DOB
Create a Child Name N.<surname>/<first name><initial>*P-C05
Group Name N.G/<no of pax><group name>
Change First Name of a Booking File N.P1@<surname>/<first name><initial>
Delete Second Name of a Booking File N.P2@
Display All Name Only *N
ii) PHONE FIELD
Create Agent Contact Number with Agent's Reference P.T*<agency name><phone no>REF <ref name>
Create Pax's Business Contact P.<city code>B*<name><phone no>
Change Second Phone Item of a Booking File P.2@B*<name><phone no>
Delete Second Phone Item of a Booking File P.2@
iii) TICKETING FIELD
Minimum input to indicate that booking is Ticketed T.T*
Ticketing Time Limit T.TAU/<date>/<time>
Change a Time Limit T.@TAU/<date>/<time>
Change Time Limit to Ticketed T.@T*
Delete Ticketing Field T.@
iv) RECEIVED FIELD
Create a Received Field R.<name>
Delete a Received Field R.@
Change a Received Field R.@<name>
v) END TRANSACTION
End Transaction E
End Transaction and Retrieve PNR ER
RETRIEVING BOOKINGS
Retrieve BF by Record Locator or PNR *<PNR Number>
Retrieve BF by Name *-<Surname>/<Name>
Retrieve BF by Infant Name *-I/<Name>
Retrieve Group BF *-G/<Group Name>
Redisplay Booking File Only *R
Redisplay all Hidden Data of BF *ALL
BF List on specific date LD/ALL/<Date>-D
BF List on specific date and specific carrier LD/ALL/<carrier code>/<Date>-D
OPTIONAL FIELDS:
OTHER SUPLIMENTARY INFORMATION (OSI) Advise all Airlines in PNR SI.<airline code>*<free text>
Advise an Airline about Pax is VIP SI.<airline code>*VIP <surname>/<name> <initial><post>
Change OSI field SI.<line no>@<carrier code>*<free text>
Delete OSI SI.<line no>@
Delete OSI in range SI.<line no> - <line no>@
VENDOR REMARKS
Send a Vendor remark to airline V.A<carrier code>*<free text> RF <Name>
Change Vendor Remarks V.<line no>@A<carrier code>*<free text>
Delete vendor Remarks in range V.<line no> - <line no>@
Display all Incoming and Outgoing Vendor Remarks *VR
NOTE PAD REMARKS
Input Remarks NP.<Free Text>
Delete NP.<line no>@
Change NP.<Line no>@<Free Text>
TICKETING
Check how to insert Ticket Number on SV or MH GC*200/5/SV OR GC*200/5/MH
Give SSR Carrier's Ticket Number (Ticket No. must be
with Check Digit No.) SI.P1/TKNM*<Ticket No.> (Single Ticket No.)
Give SSR Carrier's Conjunction Ticket Number
SI.P1/TKNM*<Ticket No.>-<Ticket No.>
SI.P1/TKNM*<Ticket No.>/<Ticket No.>
Give OSI Carrier's Ticket Number
SI.<carrier code>*TKNM<Ticket No.>
SI.<carrier code>*TKNM<Ticket No.>
Serial and Break Ticket No.
SI.<carrier code>*TKNM<Ticket No>-<ticket no>
SI.<carrier code>*TKNM<Ticket No>/<ticket no>
To insert an Infant Ticket Number SI.<carrier code>*TKNM<Ticket No.>/INF
MANUAL SSR DATA
APIS (Advance passenger Information)Passing Passport
details. SI.P1/DOCS*P/PPTYPE/PPNO/POI/DOB/GENDER/PP EXP
DATE/LASTNAME/FIRSTNAME
CHANGE STATUS OF SEGMENT
Change Status of Segments from TK/KK/KL to HK @<seg no>HK OR @2-4HK>
Change Status of Segments from HK to RR <@1RR OR @1-2RR>
CANCEL AIR SEGMENT
Cancel Entire Itinerary XI
Cancel Only One Segment X<Segment No.>
Cancel Two Different Segments X<Segment No.>.<Segment No.>
Cancel Simultaneous Segments X<Segment No.>-<Segment No.>
Cancel serial segments with One Different Segment X<Seg. No.>-<Seg. No.>.<Seg. No.>
ITINERARY MODIFICATIONS Rebook Segment @<Seg No.>/<Carrier Code><Flight No.>
Rebook serial segments with One Different Segment @2-4.7/Y
Rebook Entire Itinerary to Unique Class @A/<Class>
Rebook Entire Itinerary for Pax. @A/<No. of Pax>
Rebook Segment for Pax. @<No. of Seg>/<No. of Pax>
Move one Segment to follow another Segment @<No. of Seg>S<No. of another Seg>
SEND EMAIL
Type E-mail address MT.<Email Address>
Send Email to default address EM
Send E-mail to default address and retrieve booking ERM
Sending E-mail using Web site www.viewtrip.com
FLIGHT INFORMATION
Display Details of the Flight on Segment 3 of a BF TTB3
Display Details of the Flight on line 3 of availability TTL3
CLONE PNR
Copy all Segments RESALL
Copy all Customer Data REALL
Copy all Segments and Customer Data REALLSALL
MILEAGE MEMBERSHIP FIELD
Display a list of Airlines having Mileage Membership
agreement Table. M*ALL
Display Mileage Membership agreement Table for TG M*TG
Enter GF Membership card for pax 5 in case of more than
2pax M.P5/GF12342324
Enter Multiple mileage card no for Pax 2, specifying cross
actual participants LH, UA and AC who are listed in TG
Mileage table.
M.P2/TG123555/LH/UA/AC
Enter multiple card number M.P2/TG5547646-EK6645445
Delete Mileage Membership data for all Pax M.@
Delete all Milaege membership[p data for pax 2 M.2@
ADVANCE SEAT RESERVATION
Display Seat Configuration map for Segments3 SM*S3
Display a list of Seat characteristics SC*
Display Seat Availability Map for Segment 4 SA*S4
Reserve Non smoking asile Seats for passenger 2 and 4
on all segments S.P2.4/NA
Reserve Non Smoking window Seat Passenger 3 and all
segment S.P3/NW
Reserve Seats 11A through 11C for passengers on all
segments S.11A-C
Cancel Seats for all passengers on all segments S.@
Cancel Seats for Passenger 2 on all Segments S.P2@
Display seat Reservation Currently Hold *SD
Change seat status code to HK S.@*HK
DIVIDE BOOKING FILE
Divide Name DP<name no>
Divide Name from Group Booking DG/<no of pax> or DG/<no of pax>.P<name no>
Notes: File Entry F is done to file the divided PNR. Received form and End transaction has to be done to save the
modification.
QUEUES
Count all Queues QCA
Access queue 27 Q/27
Move to next PNR queue I
Remove PNR from queue QR
Sign out of queue and ignore BF QXI
Send message to general message queue QEM
Place PNR on own queue 35 QEB/35
Place PNR on issuing agency’s Queue QEB/<Agency ID>/45|46|47
PRINTING PNR ITINERARY PRINTING
Retrieve the PNR Connect Print Manager
Give entry ------------*all Give Entry----TKPDID
Capture it in note pad Print all Booking File Data ---P-*ALL
Give print command CTRL+B (screen print
FARE DISPLAY
Fare Display FD<date><city pair>
Follow-up Entries
Carrier Specific Fare Display FD/BA
Fare Display for One Way or Return FD-OW or -RT
Fare Display for child or Infant or Adult FD*Ch or IN or AD
Change Destination Point FDDAMS
Change Origin Point FDOLAX
FARE QUOTE (Itinerary Pricing)
Quote applicable Adult Fare for all Passengers, all
segments, in the Class Booked (Basic Entry) FQ or FQ:USD(for USD fare)
Quote a Best Buy Fare (Basic Entry) FQBB or FQBB:USD
Quote for passengers 1 through 4 with Plating Carrier BA FQP1-4/CBA
Quote for Passengers 1 through 3 Adult Fare,4 Child Fare
&5 Infant Fare with Plating Carrier AA FQP13*AD.4*CH.5*IN
Quote for Passenger 1 Child Fare FQP1*CH
Quote a Best Buy fare for Passenger 1 Adult,2 Child & 3
Infant with Plating Carrier UA FQBBP1*AD.2*CH.3*IN/CUA
Quote for Segments 2 though 4 FQS2-4
Quote a Best buy Fare for Segments 2 and 4 FQBBS2.4
Fare Quote with stopover at Segments 2 and 4 FQO2.5
Quote for Passengers 1 & 4 with Plating Carrier BA &
with Stopover at Segments 2 & 6 FQP1.4/CBA/O2.6
Specified Selling and ticketing Countries if other than own
sold in India Ticket in Bangladesh FQ.DELDAC
Fare Quote Exempting all Taxes FQTE
Fare Quote Exempting Specific UT Taxes FQTE-UT
Fare Quote Exempting all Taxes for a Country IN ( India) FQTE-IN*
Follow up Entries
Redisplay Fare Quote FQ*
Redisplay Fare Quote Best Buy FQBB*
Rebook Best Buy Itinerary FQBBK
Cancel all Field Fares FXALL
Cancel all Filed Fares 2 FX2
FARE SHOPPING WITHOUT A BOOKING FILE
Fare Shopping for One way in USD FSKTM01JULLHR|:USD
Fare Shopping for Round trip in USD FSKTM01JULLHR30JULKTM|:USD
Fare shopping for 3 passenger FS3KTM01JULLHR
FARE SHOPPING LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY
Fare Shopping for One way in USD FSAKTM01JULLHR|:USD
Fare Shopping for Round trip in USD FSAKTM01JULLHR30JULKTM|:USD
FARE QUOTE PLANNER
Quote for unbooked routing on any carrier and any class FQP<City pair><originating city>
Quote for unbooked routing using specific carrier in
specific class FQP<originating city>|<Carrier code>.<Class><Destination>
NOTE: For Carrier +YY For no stopover X- For Surface -- --
PAST DATE QUICK RETRIEVAL
Retrieve BF by record Locator PQ/R-PNR
Retrieve BF by a date and name PQ/31DEC04-GURUNG
Retrieve BF by date range and name PQ/01DEC04-31DEC04-GURUNG
DISPLAY HISTORY
Display all history of PNR. *H
Display History of Service informations. *HSI
VIEW PNR (SQ / CX / MH)
To go into CX System @@CX/VIEW PNR
Display CX pnr *<CX PNR>
Drop out from CX system I OR @@1G
CLAIM GULF PNR To claim GF PNR C/<AIRLINE CODE > *<AIRLINE PNR>
C/<AIRLINE CODE>/OK
CLAIM QF / KQ / LH PNR TO BE DONE BY AIRLINES ES/P<PCC>-B
RFPAX AND ER
TO BE DONE BY 1G AGENTS C/<airline code>* PNR
C/<airline code>/ok
R.PAX & ER
Important notes:
1. When Dividing a PNR, always remember to check for Vendor locator (airline PNR) in both the PNRs.
2. Changes should be made ONLY after all the PNRs have received the Vendor Locator.
3. Always Remember to check for O* sign beside the arrival time after creating PNRs with HS segments.
4. While pricing, if the system does not auto price the itinerary , check fare rules for sales restrictions, travel restrictions ,
combinations, child discount ,stopovers etc.
5. Always Remember to check queues for HX ,UC , UN , UU , US , NO segments and remove them .
You can find the queue description by entering H/PAQ.
6. Check for Vendor Remarks for messages from airlines by checking Q/16 before issuing the ticket.
Thanks for choosing Galileo!!!
CHINA CITY CODE
SHA SHANGHAI HONGQIAO, CHINA
PVG SHANGHAI PU DONG,CN 27 MI/ 43 KM E
NTG NANTONG,CN 64 MI/ 103 KM N
WUX WUXI,CN 66 MI/ 106 KM NW
HGH HANGZHOU,CN 86 MI/ 138 KM SW
CZX CHANGZHOU,CN 88 MI/ 142 KM NW
NGB NINGBO,CN 95 MI/ 153 KM S
NKG NANJING,CN 151 MI/ 243 KM W
YNZ NANYANG,CN 167 MI/ 269 KM NW
JUZ QU XIAN,CN 215 MI/ 346 KM SW
WNZ WENZHOU,CN
BJS BEIJING, CHINA
HKG HONG KONG, HONG KONG S A R
SZX HUIZHOU SHENZEN,CN 24 MI/ 39 KM N
ZUH ZINHUI,CN 40 MI/ 64 KM SW
ZMY HUANGPU,CN 62 MI/ 100 KM NW
CAN GUANGZHOU CANTON,CN 84 MI/ 135 KM NW
SWA SHANTOU,CN 190 MI/ 306 KM NE
MXZ MEI XIAN,CN 199 MI/ 320 KM NE
ZHA ZHANJIANG,CN 247 MI/ 398 KM W
KOW GANZHOU,CN 252 MI/ 406 KM N
HAK MEILAN,CN
MFM MACAU, MACAO S A R
GALILEO AVAILABILITY
*** AVAILABILITY ***
DEPENDING ON WHERE YOU ARE LOCATED IN THE WORLD YOU WILL
RECEIVE A DIFFERENT RESPONSE TO AVAILABILITY FORMATS. IN
MARKETS WHERE *SPONSORED FLIGHTS* ARE SWITCHED ON THE NEUTRAL
DISPLAY MAY BE PRECEDED BY FLIGHTS OF THE SPONSORING AIRLINE.
ENTRY FORMATS ARE THE SAME WHETHER SPONSORED FLIGHTS IS
SWITCHED ON OR NOT. SEE ASK TRAVELPORT ANSWER 27494 FOR
FULL DETAILS OF THIS PROCESS.
BASIC AVAILABILITY ENTRIES
--------------------------
A22JUNBRUATH AVAILABILITY BRUSSELS - ATHENS 22JUN
AROMPER AVAILABILITY FOR TODAY
A#FRAVIE AVAILABILITY FOR TOMORROW
A.FRLISJFK AVAILABILITY FOR NEXT FRIDAY
AD22JUNSTOLIS AVAILABILITY ORDERED BY DEPARTURE TIME
AJ22JUNVIEATH AVAILABILITY ORDERED BY JOURNEY TIME
AA22JUNDUBROM AVAILABILITY ORDERED BY ARRIVAL TIME
AF22JUNSYDHKG FIRST AVAILABLE FLIGHT ON OR AFTER
22JUN
A22OCTCDG#BRU FLIGHTS FROM SPECIFIC AIRPORT (CDG)
OF A MULTI-AIRPORT CITY
A22OCTPARLHR# FLIGHTS TO SPECIFIC AIRPORT (LHR) OF
OF A MULTI-AIRPORT CITY
AP22NOVLONNYC AVAILABILITY OF AIRLINES WITH LAST
SEAT AVAILABILITY AND/OR CARRIER
SPECIFIC DISPLAY
AQ21DECSYDLON AVAILABILITY OF AIRLINES WITH
SECURED..SUPER GUARANTEED AND
GUARANTEED BOOKING FUNCTION
AU25AUGBKKMNL AVAILABILITY OF AIRLINES WITH
SECURED AND SUPER GUARANTEED BOOKING
FUNCTION
A20NOVAMSBKK/N TURN OFF TRAVEL SCREEN PREFERENCE
MODE
Meal Codes
oneworld Member carriers
Map of IATA Traffic Conference Areas
Types of Aircraft
Aircraft
Any machine or structure that can fly in the air is regarded as a aircraft:
Types of Aircraft:
1. As per wing:
a. Rotary wing – Helicopters
b. Fixed wing – Others
2. As per engine :
a. Turboprop aircraft – Fokker F-27, Twin otter-DHC, Avro
b. Jet Engine – all Boeing/ airbuses, DC9,DC10,B727,737,747,757,767,707
3. As per speed:
a. Supersonic speed – Concorde very fast but noisy sound
b. Subsonic speed – very fast but lower sound
4. As per body:
a. Wide body – airbus A300,A340,B747,B767
b. Narrow body – B757,B727,B737, DC8, DC9
5. As per range:
a. Short range aircraft – DC9,B737(2300)
b. MEDIUM RANGE AIRCRAFT – B727,B757(6000)
c. Lon range aircraft – B707,B 747, A300, \A310(10000)
d. Ultra long range – Global express A340/500, B777(15000)
6. Airbus manufacture by air trance
Auto manufacture by uk
(A.V roe and company)
Boeing roe and company usa (NAC)
Twin offer and company Canada (NAC)
ADMs & ACMs
Agency Debit Memos (ADMs) and Agency Credit Memos (ACMs)
Agency Debit Memo (ADM) and Agency Credit Memo (ACM) are accounting documents used by Airlines to make
adjustments to any payment irregularities in the issuance of tickets and other related documents.
ADMs/ACMs are issued by Airlines in BSPlink. The transactions are processed by the DPC to be included in the next
available billing, taking into account the period allowed for the Agent to dispute ADMs. If the ADM is not disputed, the
transaction is included in the Agent's next Billing Analysis.
In this Lesson we will explain some of the main reasons for which these ADM/ACM transactions are issued. We will also
explain in detail how you can query, investigate them and dispute ADMs, in the period allowed, before being included in
your Agency's Billing.
Agent Credit Memo (ACM)
In the case where an Airline owes an Agent money, it issues an ACM to the Agent via BSPlink, setting out the details of
the amount to be credited to the Agent.
Below are typical reasons a credit memo may be issued:
Over collection of fares and taxes Unclaimed commission
Agent Debit Memo (ADM)
An ADM serves to notify an Agent that, unless there is some justification of the contrary, the Agent owes the issuing
Airline money.
ADMs are issued through BSPlink by the Airline.
Below are typical reasons a debit memo may be issued:
Under collection of fares Penalties Undercharges
Unreported sales Credit card rejections Commission errors
Electronic Tickets
Electronic Tickets — through Global Distribution System (GDS)
Electronic Ticketing is a method to record the sale of passenger transportation and related services without issuance of
paper value documents. Electronic Tickets (ETs) are issued through the Agent's Global Distribution System (GDS) or
Ticketing System Provider (TSP).
Electronic Tickets are more convenient for passengers — they no longer have to worry about losing tickets, and changes
to itineraries are quicker and more convenient.
Electronic Ticket numbers are supplied automatically by the Agent's GDS/TSP.
As a record of their journey passengers shall be issued with a Passenger Itinerary Receipt (ITR) together with the
Mandatory Ticket Notices. Mandatory Ticket Notices are available at the IATA Agenthome web site
(www.iata.org/Agenthome) in a number of languages.
Galileo FARE QUOTE
BASIC ENTRIES -----------------------------
FQ QUOTE APPLICABLE ADULT FARE FOR ALL
PASSENGERS...ALL SEGMENTS...IN THE CLASS
BOOKED
FQT QUOTE A BOOKING FILE USING TODAY
AS THE BOOKING DATE
FQBB QUOTE BEST BUY
FQBC QUOTE BEST BUY..CALCULATING THE SAVING
BETWEEN THE FARE FOR THE ITINERARY AS
BOOKED..AND THE FARE AFTER RE-BOOK
FQBA QUOTE BEST BUY..IRRESPECTIVE OF AVAILABILITY
FQA QUOTE ALTERNATE FARES FOR ITINERARY (IFQ
ONLY)
NOTE: ALL THESE ENTRIES MAY BE FOLLOWED BY THE PRICING
MODIFIERS THAT FOLLOW. INFANTS SPECIFIED IN THE NAME
FIELD WILL BE QUOTED AT THE INFANT RATE. FOR
ITINERARIES WHICH CONTAIN U.S. POINTS INCLUDE PLATING
CARRIER MODIFIER..FOR EXAMPLE FQCSR.
FARE QUOTE BEST BUY BY CABIN
----------------------------
FQBB||-PREMF PREMIUM FIRST CLASS
FQBB||-FIRST FIRST CLASS
FQBB||-BUSNS BUSINESS CLASS
FQBB||-PREME PREMIUM ECONOMY
FQBB||-ECON ECONOMY (INCLUDES ECONOMY FARE TYPE SUCH
AS EXCURSION/SPECIAL/PROMOTIONAL ETC)
FQBB||-AB BY CABIN(S) ACTUALLY BOOKED
OVERRIDE FARE SELECTION LOGIC
-----------------------------
TO OVERRIDE FARE SELECTION LOGIC IN ORDER THAT A SPECIFIED
CARRIERS FARES ARE USED IN A FARE QUOTE.
FQOCXX OVERRIDE THE PRICING LOGIC CARRIER AND
SUBSTITUTE CARRIER XX
FQOCXX/CZZ OVERRIDE WITH CARRIER XX AND PLATING CARRIER
ZZ
FQS1-6/OCXX OVERRIDE SEGMENTS 1 TO 6 PRICING LOGIC
FQ*JCB/OCXX FARE QUOTE PASSENGER TYPES JCB WITH OVERRIDE
CARRIER XX
FQBBOCXX OVERRIDE CARRIER XX ON FARE QUOTE BEST BUY
FQBBOCXX/CZZ OVERRIDE WITH CARRIER XX AND PLATING CARRIER
ZZ FOR BEST BUY
FQBBS1-6/OCXX OVERRIDE SEGMENTS 1 TO 6 PRICING LOGIC FOR
FARE QUOTE BEST BUY
FQBB*JCB/OCXX FARE QUOTE BEST BUY FOR PASSENGER TYPES JCB
WITH OVERRIDE CARRIER XX
.
PRICING MODIFIERS
-----------------
** PASSENGERS **
FQP2CLX QUOTE ITINERARY FOR PASSENGER 2 (ADULT OR
OR SPECIFIED INFANT) FOR ITINERARY WITH
FQP2/CLX PLATING CARRIER LX
FQP1-4CAF QUOTE ITINERARY FOR PASSENGERS 1 THROUGH 4
FQP2.5CVS QUOTE ITINERARY FOR PASSENGERS 2 AND 5
PASSENGER NOS. MUST BE IN ASCENDING ORDER
FQBBCBA QUOTE BEST BUY FOR ALL PSGRS IN BF. IF THE
PTCS HAVE BEEN ADDED TO THE NAME FIELD -
RELEVANT DISCOUNTS WILL BE AUTOMATICALLY
CALCULATED. (FROM 26FEB07)
FQP1.2*C08/CUA QUOTE ITINERARY FOR PSGR 1 ADULT FARE AND
PSGR 2 CHILD AGE 8 YEARS IF PTC HAS *NOT*
BEEN ADDED TO NAME FIELD. (FROM 26FEB07).
FQP1.2*YTH14 QUOTE FOR PSGR 1 ADULT FARE AND PSGR 2
FARE AGED 14 (AGE ADDED AFTER PTC CODE)
FQP2-4.5-7*CNN/CUA
QUOTE FOR PSGRS 2 TO 4 ADULT FARES AND PSGRS
5 TO 7 CHILD FARES WITH PLATING CARRIER UA
FQBBP1.3-4*CNN QUOTE BEST BUY FOR PSGR 1 ADULT AND PSGRS
3 AND 4 CHILD FARE
FQ*SRC65 QUOTE ITINERARY FOR FARES APPLICABLE TO
PASSENGER TYPE CODE (SENIOR CITIZEN AGE 65)
FQ*C05/ACC QUOTE FOR A CHILD ACCOMPANIED BY AN ADULT ON
A SEPARATE PNR
FQP1*C10/ACC2 QUOTE FOR A CHILD (PSGR 1) ACCOMPANIED BY
2 ADULTS ON A SEPARATE PNR
** SEGMENTS **
FQS3-5 FARE QUOTE FOR SEGMENTS 3 THROUGH 5
FQBBS2.5 FARE QUOTE BEST BUY FOR SEGMENTS 2 AND 5
** STOPOVER / NO STOPOVER SELECTION **
FQAX2.4 NO STOPOVERS AT OFF-POINT FOR SEGMENTS 2
AND 4
FQO3 FARE QUOTE WITH STOPOVER AT SEGMENT 3
FQO3.5 FARE QUOTE WITH STOPOVERS AT SEGMENTS 3 AND
5
FQ*A15/O2.4 FARE QUOTE FOR PASSENGER AGED 15 WITH
STOPOVERS AT SEGMENTS 2 AND 4
** SPECIFIED BOOKING CLASS **
FQ.Y FARE QUOTE FOR LOWEST APPLICABLE FARE IN
Y CLASS
** SPECIFIED FARE BASIS **
FQ@BLXAP FARE QUOTE ALL SEGMENTS WITH FARE BASIS
BLXAP
FQS2-3@J2 FARE QUOTE SEGMENTS 2 AND 3 WITH FARE
BASIS J2
FQP1.2*CNN@BE70 FARE QUOTE ITINERARY - PSGR 1 ADULT AND PSGR
2 A CHILD..BOTH WITH FARE BASIS BE70
** SELLING AND TICKETING COUNTRY **
FQ.GVADUB SPECIFIED SELLING AND TICKETING COUNTRIES
IF OTHER THAN OWN. SOLD IN SWITZERLAND..
TICKETED IN IRELAND
** PERSONAL GEOGRAPHY **
FQ*SEALPA QUOTE SHIPCREW FARE LOCATION (REGISTERED)
FQ*C10LCAQC QUOTE CHILD AGE 10 LOCATION QUEBEC/CANADA
FQ*SRC65LGB QUOTE SENIOR CITIZEN AGE 65 LOCATION U.K.
** FARE BREAKPOINTS **
FQMB2.4 FARE QUOTE MUST BREAK AT SEGMENTS 2 AND 4
FQNB1.3 FARE QUOTE MUST NOT BREAK AT SEGMENTS 1
AND 3
FQOB2 FARE QUOTE MUST ONLY BREAK AT SEGMENT 2
** CURRENCY **
FQ::USD FARE QUOTE FARES FILED IN THE CURRENCY
SPECIFIED
FQ:USD QUOTE AN ITINERARY AND SHOW THE EQUIVALENT
FARE TAXES AND TOTAL IN USD AT THE BANK RATE
[email protected]@LHWAN/CBA FARE QUOTE ITINERARY WITH DIFFERENT
FARE BASIS
** SPECIFIED DATE **
FQ.T11OCT08 SPECIFIED SALE/TICKETING DATE (FUTURE)
** TAX EXEMPT QUOTATIONS **
FQBBTE BEST BUY EXEMPTING ALL TAXES
FQTE FARE QUOTE EXEMPTING ALL TAXES
FQTE-CA FARE QUOTE EXEMPTING ALL TAXES FOR
COUNTRY CA
FQTE-FR* FARE QUOTE EXEMPTING ALL TAXES FOR COUNTRY
(FRANCE)
FQTE-US*-RA FARE QUOTE EXEMPTING ALL TAXES FOR
COUNTRY US AND RA FOR SPECIFIC TAX
** PENALTY/RESTRICTIONS **
FQ:AP QUOTE FARE FOR ITINERARY..EXCLUDING FARES
WITH ADVANCE PURCHASE REQUIREMENTS
FQ:NR NO AP/STAY OR PENALTY RESTRICTION
FQ:MM NO MIN OR MAX STAY RESTRICTIONS
FQBB:NM NO MINIMUM STAY RESTRICTIONS
FQBB:NX NO MAXIMUM STAY RESTRICTIONS
FQBBPE00 NO PENALTY RESTRICTIONS
FQBBPE25 PENALTY RESTRICTIONS UP TO 25 PCT
** PAPER/ELECTRONIC TICKETING MODIFIERS **
FQET ELECTRONIC TICKET REQUIRED (NAFQ)
FQPT PAPER TICKET REQUIRED (NAFQ)
** COMBINATION OF MODIFIERS **
FQ.ZRHROM/P1 SPECIFY SELLING AND TICKETING COUNTRY FOR
PASSENGER 1
FQBBP1-3/S2.4.T15JUN05
QUOTE BEST BUY FOR PASSENGERS 1 THROUGH 3
SEGMENTS 2 AND 4 FOR TICKETING ON 15JUN2005
FQ*YTH/S1-4 QUOTE YOUTH FARES FOR SEGMENTS 1 THROUGH 4
(PASSENGER NUMBER MAY BE OMITTED PROVIDED
THERE IS ONLY ONE PASSENGER DESCRIPTION)
-------------------------------------------------------------------
CHAP 605-HELP PAGE 207-FARES FOCALPOINT SHOPPING
-------------------------------------------------------------
*** FOCALPOINT SHOPPING ***
FOR FOCALPOINT SHOPPING WITH AN ITINERARY >H/FSBF·
FOCALPOINT SHOPPING WITHOUT A BOOKING FILE
------------------------------------------
BASIC ITINERARY AND ROUTING
---------------------------
FSLON10JANDXB ONE WAY JOURNEY
FSLON10JANDXB20JANLON ROUND TRIP JOURNEY
FSBKK11JUNHKG17JUNSIN
20JUNTYO25JUNBKK CIRCLE TRIP JOURNEY
LOWEST SEARCH REGARDLESS OF FLIGHT AVAILABILITY
-----------------------------------------------
FSAJNB10JANSEZ ONE WAY JOURNEY
FSAPAR10JANALG20JANPAR ROUND TRIP JOURNEY
FSASYD11JUNJKT17JUNSIN
20JUNDRW25JUNSYD CIRCLE TRIP JOURNEY
SURFACE SECTORS AND CONNECTIONS
-------------------------------
FSLON10JANDXB--AUH20JANLON SURFACE SECTOR
FSROM11JUNX-JFKCVG20JUN
X-JFKROM CONNECTING POINT (X-JFK)
PRICING MODIFIERS (MUST BE PRECEDED WITH A |)
----------------------------------------------
FSFRA10JUNLON17JUNFRA|*C10 PASSENGER TYPE CODE
FSFRA10JUNLON17JUNFRA|:P PRIVATE FARES ONLY
FSFRA10JUNLON17JUNFRA|-ACCT PRIVATE FARE WITH ACCOUNT CODE
FSFRA10JUNLON17JUNFRA|PE00 FARES WITH NO PENALTY
FSFRA10JUNLON17JUNFRA|:NR FARES WITH NO RESTRICTIONS
FSFRA10JUNLON17JUNFRA|TE-GB TAX EXEMPT
FS2FRA10JUNLON20JUNFRA 2 PASSENGERS
FS2FRA10JUNLON17JUNFRA 2 PSGRS ADULT AND CHILD AGED 7
|P1.2*C07 WITH OPTION TO BOOK 2 SEATS
FSFRA10JUNLON20JUNFRA 2 PSGRS ADULT AND CHILD AGED 7
|P1.2*C07 INFORMATION ONLY - ONLY 1 SEAT
WILL BE BOOKED.
FLIGHT SEGMENT MODIFIERS
------------------------
FSSYD11JUNTYO/QF19JUNHKG/CX JOURNEY WITH PREFERRED CARRIER
FSSIN11JUNHKG-BUSNS PREFERRED CABIN CLASS ON SECTORS
10JUNPAR-FIRST
FSZRH11JUNLHR.M#20JUNZRH.E# MORNING DEPARTURE ON 1ST SECTOR
AND EVENING ON 2ND SECTOR
FSCDG12JULMAD.D14JULBUE.SO DIRECT FLIGHT ON 1ST SECTOR AND
SINGLE ONLINE CONNECTION ON 2ND
ITINERARY MODIFIERS
-------------------
FSLAX11JUNLON19JUNLAX||//*A PREFERRED ALLIANCE (STAR *A)
FSLAX11JUNLON19JUNLAX||/AA# ONLY PREFERRED CARRIERS
FSLAX11JUNLON19JUNLAX|| PREFERRED CARRIERS (AA -OR- UA)
/AA/UA
FSLAX11JUNLON19JUNLAX|| PREFERRED CABIN CLASS
-FIRST
FSLAX11JUNLON19JUNLAX||.D PREFERRED FLIGHT TYPE (DIRECT)
FSNYC11JUNLON19JUNNYC||M MULTI AIRPORT PROCESSING
FOR NAVIGATION AND FOLLOW ON TRANSACTIONS >GP*209·
FOR FOCALPOINT SHOPPING WITH AN ITINERARY >H/FSBF·
------------------------------------------------------------------------------- CHAP 605-HELP PAGE 208-FARES FS
PAGE2
-------------------------------------------------------------
*** FOCALPOINT SHOPPING ***
WORKING WITH FOCALPOINT SHOPPING AND A BOOKING FILE
---------------------------------------------------
TAKE THE FOLLOWING STEPS...
1. BOOK THE ITINERARY AND ENTER NAMES IN THE BOOKING FILE.
2. REQUEST FOCALPOINT SHOPPING - ENTER: FS
3. SELECT THE REQUIRED ALTERNATIVE OPTION AND REBOOK THE NEW
ITINERARY USING FSK COMMANDS (FSK3 TO REBOOK OPTION 3)
4. FARE QUOTE THE REBOOKED ITINERARY AND END TRANSACTION.
PRICING MODIFIERS (MUST BE PRECEDED WITH A | )
-----------------------------------------------
ALL PRICING MODIFIERS THAT ARE AVAILABLE WITH FARE QUOTE
FUNCTIONALITY (FQ FQA FQBB ETC) MAY BE USED WITH
FOCALPOINT SHOPPING.
A FULL LIST OF PRICING MODIFIERS AND FURTHER INFORMATION CAN
BE OBTAINED THROUGH ASK TRAVELPORT ANSWER 907 OR BY ENTERING
>H/FQ·
NOTE. YOU MUST SEPARATE MULTIPLE PRICING MODIFIERS WITH A /
NEW PRICING MODIFIERS HAVE BEEN INTRODUCED TO BE USED WITH
FOCALPOINT SHOPPING...
FSA DISPLAY OPTIONS REGARDLESS OF AVAILABILITY
FSALL SHOP ALL SEGMENTS INCLUDING WAITLIST AND
UNCONFIRMED.
FS||-AB SHOP ALL SEGMENTS AND PRICE IN THE CABIN
BOOKED AS WELL AS LOWEST OVERALL FARE.
FSMNNN MAXIMUM DESIRED FARE E.G. FSM350
SYSTEM ASSUMES CURRENCY OF YOUR SET.
OTHER PRICING MODIFIERS ARE SIMILAR TO THOSE USED BY
FOCALPOINT SHOPPING WITHOUT A BOOKING FILE.
FS*STU PASSENGER TYPE CODE (STUDENT)
FS:P PRIVATE FARES ONLY
FS-ACCT PRIVATE FARE WITH ACCOUNT CODE
FSPE00 FARES WITH NO PENALTY
FS:NR FARES WITH NO RESTRICTIONS
FSA|TE-GB TAX EXEMPT
FS*STU/P1/TE:P SHOPPING FOR A STUDENT FARE - PSGR 1 - TAX
EXEMPT AND PRIVATE FARES ONLY
ALL ATPCO PASSENGER TYPE CODES CAN BE USED.
AVAILABILITY MODIFIERS
----------------------
ALL AVAILABILITY MODIFIERS MUST BE PRECEDED WITH A ||
/BA CARRIER CODE (MAXIMUM 3)
/CX# ONLY SPECIFIED CARRIER
/CO- EXCLUDE CARRIER
//*O ALLIANCE CARRIERS (ONE WORLD)
//*S- EXCLUDE ALLIANCE CARRIERS (SKYTEAM)
-FIRST CABIN PREFERENCE (ALSO -BUSNS -ECON -PREMF
OR - PREME)
-FIRST* CABIN PREFERENCE PLUS FARES IN LOWER CABIN
AS PERMITTED BY THE FARE
FLIGHT TYPES
.D DIRECT .SO SINGLE ONLINE CONNECTION
.C CONNECTING .SI SINGLE INTERLINE CONNECTION
.DI DOUBLE INTERLINE CONNECTION
.DXB SPECIFY CONNECTING CITY
.PAR- EXCLUDE CONNECTING CITY
TIME OF DAY
.M MORNING .M# MORNING ONLY
.E EVENING .E# EVENING ONLY
.N NOON .N# NOON ONLY
DT23 DEPARTURE TIME AT23 ARRIVAL TIME
JT25 JOURNEY TIME
-10 10 DAYS EARLIER THAN BOOKED #5 5 DAYS LATER
I ITINERARY AS BOOKED
FOR NAVIGATION AND FOLLOW ON TRANSACTIONS >GP*209·
Importance of knowledge on Fares & Ticketing to Airline and Travel Agency management
1. It helps to make proper planning. It helps to estimate the revenue share or revenue yield from the aircraft operation.
2. It helps to make proper marketing. The knowledge on the fare & ticketing helps to produce the competitive prices in the
market to compete with the competing airlines.
3. It helps to make ground service more capable & active. A staff having proper knowledge fare & ticketing can deal the
passenger properly.
4. It helps to make proper accounting of sold documents & flown documents.
5. It helps to detect short deposit to the airlines from sales offices.
6. It helps to verify the correctness of billing from the two or more airlines carriers. It saves from excess payment to other
airlines.
7. It helps to make proper billing to the interline carriers for the services provides to the passenger issued from other
airlines. Also
- To determine the air fare
- To calculate/ recalculate the airfare
- To share/ prorate the airfare
- To read, act and write the ticket.
IATA ( International Air Transport Association)
IATA – The International Air Transport Association- was founded in Havana, Cuba, IN April 1945. It is the prime vehicle
for inter-airline cooperation in promoting sage, reliable, secure and economical air service – for the benefit of the world’s
consumers. The international scheduled air transport industry is now more than 100 times larger than it was in 1945. Few
industries can match the dynamism of that growth, which would have need much less spectacular without the standards,
practices and procedures developed within IATA.
At its founding, IATA had 57 Members from 31 nations; mostly in Europe and North America Today it has over -270
Members from more than 140 nations in every part of the globe.
The modern IATA is the successor to the International Air Traffic Association founded in The Hague in 1919 – the year
of the world’s first international scheduled services.
IATA is the world organization of the schedule of airlines. The organization was established under a special act of the
Canadian parliament which got Royal assent in Dec 1945.
-IATA is the Non- Governmental organization
-IATA is non political organization.
-IATA does not deal with any political aspect matters.
-IATAs function start only when two countries enter into air service agreement. Then after IATA function starts.
-IATA is a democratic organization where any type of decision is made on the basis of voting from active members.
-IATA is closely associated with ICAO in organization & activities.
IATA:
Today 50 million international air passenger pay for their ticket in one place in one currency but complete their journey
using at least two or more airlines from different countries using different countries using different currency.
The Multilateral interline traffic agreement ( MITTA) are the basic for the airline interline network, close to 300 airlines
who signed them accepting each other’s ticket & airways bills.
The fares& rates established by IATA Tariff coordination committee are known as normal fare/ or international fares/
Multilateral fares which are varied for all over the world for selling & accepting services of any airlines.
Multilateral interline Traffic Agreement (MITA)
NYC---LON----DOH------KTM------PKR
Role& Activities of IATA
IATA’s activities relate to reduce the cost of airline operation, & the prices carriers charges to the public as low as
possible
Also commencement whit safety.
1. Operations & Commerce( easy & low price)
IATA’S operational tasks is to ensure that the aircraft utilized to carry the world’s passenger & goods which are able to
operate with maximum safety & efficiency,
Under clearly define & universally understood regulation.
IATA’s commercial objective is to ensure that passenger, cargo & mail can move on time best Global network as easily as
if they were on single airline within a single country.
IATA makes it constant & a progressive effort is simplify & standardize procedures documents within the airline
themselves, among government & manufactures & collaboration with other international organization.
2. Technical Activities
IATA has played & continuous to play an important part in the drafting of the IC standards & recommended practices
which comprise the technical regulation of civil aviation.
For on-time journey & contribute to cost efficiency, IATA deals with air – to – ground -ground – to – air
communication& radio navigation & landing olds.
3. Engineering & environment
IATA activities help to cover the latest technology both on board (inside aircraft) & on ground & also developing airline
policy on important environmental issues.
4. Airports
IATA develops its policy on airline requirement for airport terminal expansion of existent terminal for the development of
new ones& also to minimize the “ user cost “ of airports because it directly reflects the operating cost of airlines.
5. User Cost /Charges
The charges imposed by airport authority (normally the government) to the airline for the use of airport for the purpose of
landing, take off & parking of the aircraft & for the space being used at airport terminal building & or / any space being
used within the airport territory. This directly effect operating cost of the airlines.
6. Flight Operation
IATA deals with a factors worldwide that affect the safe operation of aircraft, such and traffic control ( ATC) system,
procedures for operating in low visibility, operating equipment to be provided at airports, & flight crew trainings, IATA
will try to allow airline to fly the shortest possible routes between one point to another point.
7. Medical
IATA emphasize on monitoring of health standard for flight crew, hygiene & sanitation in aircraft catering, making travel
easier for disable passenger.
8. Security
IATA security activities include the development of anti-hijacking (Revence crime, Property crime) measures, counter
act, fraud& theft in a variety of forms.
9. Air Law
The activities include the formulation of the airlines view in the development of international conventions affecting such
matters at a liability of the air carriers their customers & other parties& preparing the legal foundation for the present
system of uniform traffic documents that can be used throughout the worldwide network of IATA members routes.
10. Financial
IATA financial activities include all aspects of accounting & settlements of transaction between airlines though ICH so
that one airline can sell the service of another airline.
Besides this IATA helps to standardized practice in fixing & circulation of currency exchange rates taxes & charges etc
IATA also monitor to user charges.
11. Tariff coordination
One of the main activities of IATA includes the negotiation of international fares & rate to submission to government.
12. Traffic Service
IATA activities includes their continuous efforts on the standardization measures for ticket formats, air way bills & other
documents related to air transport.
13. Air Traffic Service
IATA helps to create uniform procedures worldwide for passenger, baggage, cargo & mail & airport.
One of the most important achievement of the IATA is the creation of MITA (Multilateral interline traffic agreement)
14. Travel Agency
IATA’s activities are also related to develop the selling agents to help distribution of airline seats in this vast global
market. IATA gives an industry accreditation to the agents who meet the requirement or criteria established by the IATA.
15. BSP
IATA also introduces the system of selling reporting a ticket by the agent easily billing & settlement plan(BSP) & Cargo
accounts settlement system (CASS) are be vital example to it.
Processing of Billing & Settlement by IATA
If UA’s Ticket and CX (Issuing Airlines) holding te fare amount carrying airlines monthly billing to ICH ( IATA Clearing
House) – Geneva ICH presents details statements with ticket coupon to issuing airlines (holding the fare amount) because
they charge IATA fare amount which is more in price as compared to domestic charge.
1. Issuing airlines received 7% commission from carrying airlines which is known as interline service charge (ISC)
2. This is interlining billing & settlement process which is done through IATA clearing House non- IATA members and
airlines can also participate in ICH. But ICH members have follow MITA arrangement.
MITA-------------ICH-----------------IATA--------9% Commission.
16. Training
IATA activities also include the continued operation of different training program through IATA aviation training &
development institute.(ADTI)
17. Developing nations
IATA also helps to the airlines in developing countries. Launching of the Programmed developing nation airlines (PDNA)
in 1981. It has three mail objectives.
a. To identify the needs of airlines in a developing nation for training assistance.
b. To assist these airlines in updating funds for training program.
c. To provide training course for airline staff member.
What do You mean by GDS?
A global distribution system (GDS) can be defined as a centralized and permanently upto-
date database that is accessible to its subscribers through computing terminals. A GDS
provides all kinds of tariffs and tourism services to subscribers everyday, allowing the users to
make, change and cancel reservations, as well as to print tickets and avail themselves of any kind of rights related to
services and products. Traditionally, travel agencies have been the main
subscribers, with airline companies being the owners, creators, hosts or salesmen for GDSs. It
be noted that this situation has been undergoing important alterations .The GDSs constitute at the present time the
evolution and natural adaptation of the traditional computer reserve systems (CRS) to the market. The origin of these
distribution systems comes from the 1960s in the United States as a consequence of the inefficacy of manual systems for
the control of seat availability in the wake of the growth experienced by the aviation industry .With the goal of creating an
automated system for the capacity administration of their airplanes, American Airlines and IBM developed a joint program
that became the SABRE, considered the first CRS . The original purpose of these systems was to facilitate through an
automated system the storage and administration processes of all the information related to flights, lodging availabilty,
and schedules or prices. Beginning in 1987 and as a consequence of the increase in demand for the application of such
information to other types of tourism products (e.g. hotel rooms), and of the internationalization of their operations, CRS
moved towards a new and enlarged concept which we know today as the global distribution systems. Traditionally, inside
the distribution channels a GDS operates as a retail wholesaler because its sales are addressed to the travel agencies.
However, at the present time all the major players have developed direct access to consumers through the Internet, and
as a result of this reorientation a GDS should now also be considered as a retailer.
GDS constitutes the main working tool for travel agencies, providing them all the necessary
information to carry out their job, from the moment a client asks for a service until the potential
sale and follow-through. The GDSs provides a valuable instrument for travel agencies, increasing their productivity.
Moreover, this wholesale element in the distribution channel is also a very positive tool for hotel companies, airline
companies, car rental business, etc. Some have argued, however, that the effectiveness of global distribution systems for
hotel products has not been proven . Disadvantages of this distribution channel include utilization costs, and the ‘halo
effect’ may obscure the reality of its different effectiveness for different tourism products. The rise of computerized
reservation systems sponsored by the hotels themselves, with a clear specialization in this kind of tourism product, has
decidedly begun to revolutionize the way such central reservation systems operate.
The GDS industry is consolidated under the control of four powerful organizations, three of
them – Galileo, Sabre, and Amadeus – comparable in dimension. The fourth element, Worldspan, keeps a certain
distance from the others. Beyond these exist another five systems: Abacus Distribution Systems, Axes International
Network,GETS, Infini Travel Information, and TOPAS. Parallel to these companies, however, whose origins are in the
airline industry, another ninety some regional reservation systems which emulate the original GDSs have important
coverage. These regional systems (RICIRMSs – Regional Integrated Computer Reservation Management Systems),
according to Buhalis’s denomination , constitute a strategic tool for the small and medium-size companies of the tourism
sector.
These new developments in the organization of the tourism industry confront the GDSs with a
panorama to which they must respond. The GDSs will have to develop new strategies that will allow them to continue
being the nucleus of tourism distribution. To reach such a goal, providers of GDSs should understand, among others
things, that they must: continue to evolve their technological experience; reduce utilization costs; simplify the utilization
processes; enlarge the products and services range; establish strategic alliances with the new competitors; and develop a
more effective relational marketing policy with travel agencies; etc.
What are the Benefits of BSP for IATA Accredited Agents
There are many ways travel agents benefit from participating in IATA's Billing and Settlement Plan:
Simplification
Neutral Standard Traffic Documents (STDs) replace dedicated airline ticket stocks.
Agent sales are reported electronically to central point
Savings
Less resources are required for airline sales reporting
Electronic distribution of billing reports
Enhanced control
Reporting of standard traffic documents under BSP control
Consolidated document flow, permitting accelerated quality controls
Overall process monitoring by a neutral body - IATA BSP.
What is BSP System ?
The Billing and Settlement Plan is a system designed to facilitate the sale of airline tickets issued by IATA Accredited
Agents and to simplify the reporting and remittance (payment) of these transactions to IATA Member and non-IATA
airlines.
The Billing and Settlement Plan and its Data Processing Centres (DPCs) make it possible for IATA Accredited Agents to
sell air transportation and to report their sales to the BSP participating airlines through the BSP.
The BSP is a system whereby IATA Accredited Agents can sell many airline services and report these sales to each
airline through the BSP system.
In general, most merchants pay for their supplier products and services before selling them to consumers.
However, in the case of travel agencies, airline products and services are paid for after they have been re-sold to their
travel customers
Here is how the selling of airline services takes place:
Customer requires an air transportation service
Travel agent offers advice, flights and fares
Customer makes a decision to purchase the service
Travel agent makes a reservation through a Global Distribution System (GDS) or a Ticketing System Provider (TSP) and
issues a ticket
Ticket details are sent automatically to the Data Processing Centre (DPC) of the BSP
The BSP Data Processing Centre receives airline ticket sales information from the Global Distribution System or TSP
when the ticket is issued by a travel agent. The DPC processes the information to produce a billing report of the tickets
sold by the agent for each BSP participating airline.
In the BSP system the agent pays one amount to a central point - IATA BSP.
BSP participating airlines receive one billing report from the IATA BSP, which contains detailed information of each travel
Agent's sales for each airline.
The BSP DPC produces and delivers electronically one sales report (Airline Billing Analysis) for each Participating
Airline detailing sales issued by all IATA Accredited Agents.
The BSP DPC also produces a billing report (Agent Billing Analysis) detailing each ticket transaction issued by the
agent for all the BSP participating airlines.