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February 16
Gabriel’s Horn The official newsletter of the ASQ San Gabriel Valley Section 0702
Message from the Chair
Respected members of ASQ Section 702:
I hope you are all in good health and enjoying the summerlike winter. The new
year has come with many opportunities and challenges. As we all know change
is the only constant, our section has some changes in leaders. Suparna Mishra,
who did a commendable job with the newsletter, decided to step down due to
increased responsibility and travel at her work. Similarly, Sindy Chu, after per-
forming a herculean task, also decided to step down. We have temporary re-
placement for Suparna. Brad Patel will take over as the newsletter chair and
Vinay will step up to take up the membership chair. Our section appreciates the
leaders and look forward to better year.
Refresher Courses
CMQ/OE, CQE and CSGB course schedules have been posted on our ASQ 702 website as well as our
Facebook page. We sincerely hope that members will take advantage of the refresher courses to better themselves. We are looking to expand the refresher course program by offering more courses and look-ing at probability of webinars.
Southern California Quality Conference
SCQC initiative has been a great success and we have gained recognition at the corporate level. The Joint
Technical Committee Conference in September of 2016 will be held in Southern California. I have been
invited to participate in the management team with Ed Mathews. The preparations for the conference
are going full speed. More updates will be provided as the details are finalized.
ASQ 702 Website
The ASQ 702 website is up and running and I encourage all to visit the site and provide your feedback.
We have great information and it includes job openings for our members to advance their careers.
Please provide feedback and opportunities for improvements.
Mentor-Mentee Program
The section has successfully established the Mentor-Mentee program under the guidance of Vinay Goy-
al. We are in the process of getting collaboration from ASQ 701 and hope to combine the sections for
the Mentor-Mentee program.
American Society for Quality has been a front runner in the field of providing leadership to industries
and professionals in all walks of life since 1946. Let us continue the tradition by becoming leaders in our
industries. Please feel free to ask for any help you may need in your activities that we can help with. We
are all comrades with same focus.
Finally, I would like to take this opportunity to thank the entire Membership Leader Team (MLT) without
whom the section cannot achieve the progress made so far.
I look forward to the continued cooperation and selfless services from the member leaders and take section 702 to a height of recognition in the region. We may be small section but our strength is greater than many section around us. That is because of the great MLT.
Inside this Issue
Page
Chair Update 1
MLT Minutes 2-4
Events 4
Leadership 5
New Members 5
VOC 6-7
Article 8-10
2016 ISPCE 11
16 March
CAPA System & Measurements
By
Larry Bartkus
CG. Mistry, MBA, MSQA, CMQ/OE, CQE, CQA, CSSBB
Next Board Meeting
29 Feb 2016
6:00 PM
Marie Callender’s
West Covina
Page 2
Attendees: Korwin Anderson, Lewie Casey, Vinay Goyal, Nagesh Malhotra, CG Mistry, Akhilesh Gulati, Jean Flores, Larry Bartkus, Brad Patel, Smita Narvekar.
Birgitta motioned, Randy second, the motion to accept last month’s Board Meeting Minutes as amended.
Old Business:
Minutes are accepted from Jan. 2016 meeting. Akhilesh motioned to accept. Lewie seconded the motion.
New Business:
Financial
There is approximately $9000 remaining in the section budget. There is approximately $5000-$6000 remaining in the SoCal budg-et. (after all expenses paid and $5000+ retained for next event. There was a decent profit on SCQC. We thought we would bring in more revenue from SCQC. We had more sponsorship this year, but we also had more expenses with the additional room (5 tracks instead of previous 4) and we also had more attendees. The event was definitely a success.
Membership
Each month we get a list of new members (new members are given an invitation to apply for a voucher for a free dinner). Vinay reached out to 41 members who did not renew. Akhilesh recommends that we invite new members to the board meeting. Vinay has a meeting with OC section tomorrow (Feb. 2, 2016). He will report on this meeting at the next board meeting. The 2016 goal for membership growth is 5%. Lewie recommends that we target renewal reminders for members that have certification renewals coming up. At the end of 2015, ASQ Section 702 had 249 members. The goal for 2016 is to add 13 new members.
MLT talked about rewarding members with a Distinguished Member award for attending 4 or more meetings for 2016 calendar year. However, some of the attendance records were missing, so an accurate representation of attendance is not possible. CG recommends that we use the Cvent registration records to approximate attendance.
Mentorship Program
We have 5 mentees, and 10 mentors. We published an article on mentorship in the last newsletter.
Technology
The ASQ 702 laptop is setup with MS Office and One Drive. This should provide a convenient mechanism to share files with mem-bers.
Other Initiatives
Section 702 talked about rewarding members with a Distinguished Member award for attending 4 or more meetings between Jan. and Dec. However, some of the attendance records were missing, so an accurate representation of attendance is not possible. CG recommends that we use the Cvent registration records to approximate attendance.
Gabriel’s Horn February 16
February 1, 2016 Board Meeting Minutes
Page 3
Gabriel’s Horn February 16
October 05, 2015 Board Meeting Minutes
(cont’d from Page 2)
Programs
Monthly Updates:
CG pointed out that Ned Snyder is willing to talk about statistics topics. Larry of course gives great talks on statistics, but we don’t want to overburden him.
Lewie pointed out that Alan Safer (PhD professor at Cal State Long Beach) is willing to come to SG and present a workshop on statistics topics. Lewie is working with a professor at USC, planning for career events. He attended several career networking ses-sions. The speed networking event at Cal Poly was by far the most successful.
CG met with Cal Poly quality chair. Will meet again in February. First priority is to get refresher courses at Cal Poly Pomona.
We need to let Siwoo know what’s happening so he can post it on the website.
Proposed workshops: DOE Risk management and its applications Software tools – Minitab, but also others
Description of Cvent and merchant account (Jean): Funds go to merchant account. Daily transactions go to the 702 checking account. US Bank says they can eliminate many of the charges that Global Pay charges. Cvent is raising the fee from $500 annually to $1200 annually. Jean would like to keep Cvent, but add a gateway to split 702 from SCQC.
Akhilesh recommends section 702 set up a paypal account with the 702 website.
Date Session 1 Session 2
20-Jan New Officer Installation Suplier Mgmt (Spkr: Vinay Goel)
17-Feb SIPOC (Spkr: Randy Canfield) FMEA (Spkr: CG Mistry)
16-Mar CAPA - Systems (Spkr: Larry Bartkus) CAPA - Measurement (Spkr: Larry Bartkus)
21-Apr Amazon Facility Tour
18-May Inspection Sampling (Spkr: TBD) Promoting a Quality Culture (Spkr: TBD)
15-Jun Understanding Data Quality (Spkr: Brad Patel) Accelerating Innovation w/TRIZ (Spkr: Akhilesh G)
20-Jul Qual in Cell Therapy (Spkr: Suparna Mishra) ISO 9000 & Risk Mgmt (Spkr: TBD)
17-Aug 8D Problem Solving (Spkr: Frank Adler) Document Mgmt (Skr: TBD)
21-Sep Software for QM (Spkr: TBD) System & Software Engineering Processes (TBD)
19-Oct TBD TBD
16-Nov Understanding QE, QC, QA etc (Spkr: TBD) TBD
Gabriel’s Horn February 16
Page 4
(cont’d from Page 3)
-Round Table Discussion: Brad will take on Newsletter responsibilities for one month. Refresher courses: we are lacking in planning, announcing, and following up on them. Larry Bartkus will organize the leadership award. The ASQ 702 laptop is setup with WebEx. We should be able to broadcast board meetings and other meetings in the future. Vinay will help with treasurer audit. Meeting adjourned at 8:12 PM.
October 05, 2015 Board Meeting Minutes
Upcoming Events
March 16, 2016 at Biosense Webster, Irwindale
Clinic: CAPA - Systems by Larry Bartkus
Main: CAPA - Measurement by Larry Bartkus
April 21, 2016
Amazon Facility Tour
May 18, 2016
Clinic: Inspection Sampling by TBD
Main: A Quality Culture by TBD
June 15, 2016 - Amazon Tour Clinic: Understanding Data Quality by Brad Patel Main: Accelerating Innovation w/TRIZ by Akhilesh Gulati
Quality Assurance Manager Aerospace
Quality Management Systems (110-130K)
strong QMS (quality management system) experience, in charge of quality department, train staff for, as9100, iso 9000, root cause, scrap, corrective action, MRB, RMA, value stream
Salary: 100-130K-direct hire, 401k and health insurance
Hours: first-shift
Location: North Hollywood, California (818)
[Click Here to Email Your Resumé]
and then call Gary 323-456-0418
company; www.work22.com
PROJECT MANAGER - LABELING
Biosense Webster, Inc.
Biosense Webster, a member of the One CSS Group of John-son & Johnson Companies, is recruiting for a Project Manager - Labeling, to be located in Irwindale, CA or Irvine, CA.
Qualifications:
A Bachelors Degree in Science, English, Technical Writing or related discipline is required.
2+ years experience in technical writing, Medical device field or equivalent field is required.
Experience with a variety of software on both a Macintosh and PC environment is desired; software programs to be used in-clude: Microsoft Office Toolset, enLabel, Photoshop, Illustrator and InDesign.
Must be familiar with Engineering Change Order Systems and Product Labeling Systems.
Experience in the medical device industry or equivalent regula-tory environment preferred.
Ability to work with both non-technical business partners as well as technical professionals is required.
Labeling development experience is preferred.
Salary: 100-130K-direct hire, 401k and health insurance
Hours: first-shift
Location: Irwindale, CA or Irvine, CA and 20% travel
JNJ Requisition ID: 2814160203
Website: http://www.careers.jnj.com/
Page 5 Gabriel’s Horn
February 16
Welcome!
New ASQ Members
Welcome and congratulations on making the im-portant decision to become a member of ASQ.
All new members are eligible for free admission to a dinner meeting registration within 3 months of becoming a member.
Please contact for free dinner registration: Vinay Goyal, Mem-bership Chair at [email protected]
July 2015 Karl Cafaro Tomas R Landaverde Fred Funk
August 2015 Matthew J. Hulet Jessica Rivas-Bosquez TERRY T. OU Venus Gaspar Wen Li Greggy De Guzman
September 2015 Ken D. Walston, Jr. Clayton E. Timbs Patricia K Thewes Kimberly Sanchez
October 2015 Joe J. Gamboa Suying Li Johnny Lim Stanley Osuagwu Seng F. Tseng
November 2015 Hanumantha S Hari Maggie Atkins Yogesh B. Panchal Kash Gokli
December 2015 HENRY LE Pedro A. Romero Darrell L. Lee Alva Smith Stephen James Soukup Dave B. Beaule Patricia Gonzalez
January 2016 Kok Foo Tan Kenneth C Eliazo Michele Ovalle Binken Pang Janny A. Velez Anthony Mladosich
2016 Leadership Team
Chair
Channubhai (C.G.) Mistry
Audits and Nominations
Randy Canefield
Education
Lewie Casey
Executive Board Member
Birgitta Stocking
Executive Board Member
Larry Bartkus
Lead Procter
Iris Chen
Membership
Vinay Goyal
Newsletter
Brad Patel
PAR
Nagesh Malhotra
Programs
Akhilesh Gulati
Recertification
Marina Guevrekian
Secretary
Korwin Anderson
Treasurer
Jean Tedrow
Webmaster
Siwoo Lee
Gabriel’s Horn February 16
Page 6
January 2016
The performance of Supply Management (SM) department's professionals is commonly measured in terms of amount of money saved and mitigating risk of non-timely-availability of the parts.
In today's complex competitive global business world, constantly changing technology, regulations and standards; have encom-passed additional responsibility in ensuring higher its efficiency and effectiveness.
This presentation will highlight some of the challenges that may directly or indirectly impact the roles, responsibility and relation-ship of the SM management professional's with suppliers as well as internal cross functional team critical for an organization's survival and growth.
The presentation was very well received with following comments:
The information will help me stay on top of regulations that pertain to business / field.
Increased my understanding of how risky it is to do business globally. Have to be very careful.
I understand more about global supply chain management.
Understood the role of Quality and Regulatory Affairs department in supply chain.
Having to comply with international standards because your customers do.
Importance of keeping up with the regulations and periodic audit of suppliers.
Visualizing the entire supply chain.
Section meeting evaluation:
Relevance of content to your daily work: 4.10 / 5
Met my expectations 4.50 / 5
Overall facility and food 4.50 / 5
Overall meeting evaluation 4.50 / 5
The speaker received and overall rating of 4.75 / 5
Attendees were interested in following topics for future:
The event was attended by 20+ members.
Risk Management 6 Quality Tools 2 CAPA 2
Statistics 4 Supplier Quality 2 Six Sigma methodology 3
GD & T 3 Internal Audits 1 Minitab hands on 1
Voice Of Customer:
Impact of Globalization on Supply and Supplier Management
By Vinay Goyal
Gabriel’s Horn February 16
Page 7
February 2016
FMEA is one of the quality tools used to reduce risk of failures from either design stage or a redesign stage of the product. Since it involves a large number of unknowns, it is not very convenient and user friendly. It is very subjective at times. It is also very time consuming and takes input from technical experts (SME) and other departments across the organization.
The presentation will outline:
What is FMEA?
Why use FMEA?
When to use FMEA.
How does it help to reduce risk?
How to conduct an FMEA?
The presentation was very well received with following comments:
I liked the examples and discussion
Examples were effective
Understanding FMEA
Learned about FMEA which I have not used.
FMEA is a very powerful tool for quality and defect prevention.
Section meeting evaluation:
Relevance of content to your daily work: 4.40 / 5
Met my expectations 4.50 / 5
Overall facility and food 4.50 / 5
Overall meeting evaluation 4.50 / 5
The speaker received and overall rating of 4.68 / 5
Attendees were interested in following topics for future:
Attendees were interested in following refresher courses
The event was attended by 28 Members on a rainy day.
Risk Management 2 ISO information 3 CAPA 3
Statistics 6 Supplier Quality 3 Six Sigma methodology 5
GD & T 4 Internal Audits 1 Minitab hands on 1
CQE 4 CQA 1 CLSSGB 2 CQIA 1
CSSBB 2 CRE 1
Voice Of Customer:
Failure Modes and Effects Analysis
By Chhanubhai (C.G.) Mistry
Gabriel’s Horn February 16
Page 8
If you haven’t been living under a rock, you would be hearing Microservices for the gazzillionth time. People have tried to tie Mi-
croservices with everything under the sun. From Re-usability to silver bullet design pattern; from agility, to defining your org
structure based on Microservices, we have seen it all. And for a good reason. Microservices aren’t something that was invented
overnight. They are the outcome of the best practices that have worked in the IT world over the years. Microservices have clearly
defined Interfaces and need to be modular (Object Oriented design). They need to model the real world domain with a single
responsibility and a clear boundary (Domain Driven Design and SOA). They need to be super agile in nature (Test Driven Develop-
ment + DevOps). And of course they have to have predictable performance under load (horizontal scaling).
Though the concept is simple, implementing Microservices can easily get complicated for a large scale system. It’s important to
have the Big Picture in mind before an Organization moves to the world of Microservices. Let’s take a real world example and
look at a legacy application (Fig. 1) that was very much a standard just a couple of years back:
This enterprise-ish architecture served us pretty well. After all, the responsibilities are pretty well segregated. It has a perfect Da-
ta abstraction layer, business layer and a presentation layer. It’s loosely coupled and follows the best design patterns. So what
possibly is the motivation to move away from such an architecture?
Enter Big Data. By now it’s a pretty accepted fact that Big Data is not about just volume. There are other parameters like Velocity,
Variety and Veracity which play an equally important role in the Big Data world. It’s about getting insights from data and feed
them back to your organization to improve your overall business. Add to this, the business wants things instantly. The conven-
tional legacy monolithic applications are not very well suited to achieve the current dynamic environment that we are in.
QUALITY ARTICLE:
“Microservices in the world of Big Data. . . Why it is more relevant
than ever before” By Akhilesh Gulati
Gabriel’s Horn February 16
Page 9
(cont’d from Page 6)
Let’s focus on the above architecture. As a seasoned developer and architect, you would figure the biggest problem is that this is a
monolithic application. Any small change that you do, you need to pretty much deploy all your binaries. And then it needs to fol-
low your org’s defined deployment policies. Depending on how big or small your organization is, every single deployment can take
somewhere between weeks to months. In today’s world such delays are hardly acceptable. To some extent this is addressed by
following Agile development, Continuous Integration and releases. But with increased complexity, addressing the above challenge
is hardly possible.
It is now almost a certainty that your organization is not about one technology and couple of Big Applications. You would probably
want to use something like Python, R or F# to do your analytics. Java and C# probably is your go to programming language for bulk
of your Business and web interface. You must have invested in NoSQL solution by now to store different type of data in different
databases. Of course Mobility is now a bigger focus and you would have Android and iOS development. And this is now 2016. Can
you afford not to make everything real-time and not to make IoT enabled? All these need to co-exist and integrate to give the
optimal value.
These are some of the challenges a Microservice tries to address. Each micro-service is an independent deployable component.
Integration amongst Microservices is the core of the design. So let’s refactor our existing legacy application to a Microservices
based architecture:
The above diagram (Fig 2) might look like a massively complex bit of work. And in a way it is. The complexity arises mainly in the
integration of Microservices. What if one service is not available? How do I manage and monitor potentially 10’s of Microservices?
How can I maintain a predictable performance with increased load?
If addressed properly in the early stages of development, the long term benefits are too apparent. Each Microservice can be re-
placed by a complete new implementation in a matter of days. So rather than being stuck with the legacy outdated codebase,
QUALITY ARTICLE:
“Microservices in the world of Big Data. . . Why it is more relevant
than ever before” By Akhilesh Gulati
Gabriel’s Horn February 16
Page 10
(cont’d from Page 7)
you may move to any next generation implementation in a matter of days. Since the Microservices are completely independent,
they don’t need to be on the same technology. You want a recommendation with a GraphDB at the back; No problem. You want a
search service with a rules engine integration; Easy. How about a Real Time analytics and do an A/B testing more often; Again pos-
sible.
Microservices might not be the silver bullet solution for all your problems. If done properly, it can certainly address quite a few of
the challenges that today any organization faces. The Microservices technology stack is pretty matured and continues to evolve.
Tech savvy companies like Google, Netflix and Uber are putting their weight behind this. If there’s a good time to implement Mi-
croservices in your organization, it’s now.
How are you using your data?
About the author:
Akhilesh Gulati has 25 years of experience in operational excellence, process redesign, lean, Six Sigma, strategic planning, and TRIZ
(structured innovation) training and consulting in a variety of industries. Gulati is the Principal consultant at PIVOT Management
Consultants and the CEO of the analytics firm Pivot Adapt Inc. in S. California. Akhilesh holds an MS from the University of Michi-
gan, Ann Arbor, and MBA from UCLA, is a Six Sigma Master Black Belt and a Balanced Scorecard Professional. His articles are pub-
lished monthly in Quality Digest.
QUALITY ARTICLE:
“Microservices in the world of Big Data. . . Why it is more relevant than
ever before” By Akhilesh Gulati
Gabriel’s Horn February 16
Page 11
