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From good to great what drives quality of hire

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Page 1: From good to great   what drives quality of hire
Page 2: From good to great   what drives quality of hire

“Hiring the best is your most

important task”

Page 3: From good to great   what drives quality of hire

Who are YOU hiring?

Page 4: From good to great   what drives quality of hire

Who are YOU hiring?

•  The only one we could find?

•  The first acceptable candidate?

•  Best we’ve seen

•  Best on the market

•  Best in the market?

Page 5: From good to great   what drives quality of hire

What Drives Quality of Hire

1.  Having options

2.  Not losing them

3.  Making the right choice

Page 6: From good to great   what drives quality of hire

What Drives Quality of Hire

1.  Source

2.  Engage

3.  Hire

Page 7: From good to great   what drives quality of hire

Source

Page 8: From good to great   what drives quality of hire

Healthy Candidate Inflow

1.  Choice drives quality of hire

2.  Volume, numbers game

3.  Critical timing of 2 weeks

4.  Source of best candidatesis unknown

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Clean Job Ad

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Effective!Drives conversion with clear Call to Action

Clear Jargon free, easy to understand

Informative!Company, position, qualifications, process

Short!500 words or less

Social!Social touch with Poster and Insider Connections

Viral!Easy to share on popular networks

Clean Job Ad

The Job Ad is what converts your sourcing dollars into candidates. A good job ad yields 100% more results than a bad one.

Page 11: From good to great   what drives quality of hire

Jobs on Your Website

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Location!List jobs by location on a webpage or blog

Front and Center!List jobs clearly on careers page

Branding!Configure jobs list to match corporate branding

Department!List jobs by department on a webpage or blog

Jobs on Your Website

50% of your applicants visit your career website before or after applying

Page 13: From good to great   what drives quality of hire

Let the Whole Web Know

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Page 14: From good to great   what drives quality of hire

Index Job Ad!Make sure jobs are indexed by Google, Bing

Free Sites!Distribute jobs on free sites

Job Search Engines!Distribute jobs on job search engines

SEO Optimized!Optimize job landing page URL, tags, description

Let the Whole Web Know

50% of job searches start on Google

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Ask Your Friends

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Page 16: From good to great   what drives quality of hire

Ask Your Friends

•  Share jobs on LinkedIn, Twitter and Facebook

•  Ask all employees to share and make intros (vs referrals)

•  Don’t spam. Take the time to personalize messages

When done properly, social referrals can become your #1 source of hire

Page 17: From good to great   what drives quality of hire

Advertise on Job Boards

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Page 18: From good to great   what drives quality of hire

Advertise on Job Boards

•  Use generalist sites for volume (Monster, CB, LinkedIn, Indeed Pro)

•  Use niche sites for qualityand precise targeting

•  1 Generalist + 2 Niche boards for every job (cost 1% of salary)

Advertising will give you 10-50 candidates within a week with a great ROI

Page 19: From good to great   what drives quality of hire

Leverage Facebook

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Page 20: From good to great   what drives quality of hire

Leverage Facebook

•  Turn fans into hires with a social Career Site on Facebook

•  Use Facebook Ads to drive hyper-targeted candidates to your job

•  Share jobs as posts on your personal page (occasionally)

Facebook is a gold mine for recruiters

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Source Directly

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Page 22: From good to great   what drives quality of hire

Source Directly

•  Search your existing Talent Pool to find people already engaged

•  Mine external databases, not just LinkedIn, but TalentBin, Entelo, Gild, Facebook…

•  Don’t Spam. Personal message

yield better results than standard emails

Assume a 10% conversion, i.e., contact 100 people to get 10 candidates. Intense but effective.

Page 23: From good to great   what drives quality of hire

Use Agencies

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Page 24: From good to great   what drives quality of hire

Use Agencies

•  Retained if you need results

•  Contingent if you’re just being opportunistic

•  Give a clear brief

•  Go for niche/specialized firms

“If you think hiring top professionals is expensive, try hiring amateurs”

Page 25: From good to great   what drives quality of hire

Cast a Deep, Wide Net

1.  Clean Job Ad 2.  Jobs on Your Website 3.  Let the Whole World Know 4.  Ask Your Friends 5.  Advertise on Job Boards 6.  Leverage Facebook 7.  Source Directly 8.  Use Agencies

Page 26: From good to great   what drives quality of hire

Engage

Page 27: From good to great   what drives quality of hire

Build Your Brand

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Page 28: From good to great   what drives quality of hire

Team!Define roles, display work samples

Video Show testimonials of employees

Culture!Use candid photos of employees and workplace

Be Authentic!Express the benefits of your workplace honestly

Social!Use social networks to spread your brand

Blog!Inbound marketing, personable,…

Build Your Brand

Famous companies receive 10x more candidates. Investing in your employer brand will increase your return on sourcing budget.

Page 29: From good to great   what drives quality of hire

Easy to Apply

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Easy to Apply

•  People should be able to express interest in less than 1 minute

•  Complex forms waste your money

•  Screening questions screen out the best candidates

Aim for >60% conversion from “Apply Now” to “New Candidate Received”

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% Conversion on Apply!

%  that  Complete  Apply  

Who  are  those  lost  candidates  ?  

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Don’t Leave Anyone Behind

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Page 32: From good to great   what drives quality of hire

Don’t Leave Anyone Behind

•  Candidates are customers,partners, coworkers…aboveall, they’re human beings

•  Provide timely feedback toeveryone, at every stage

•  It’s easy, and not doing so is mean and counterproductive

50% of our rejected candidates end up as followers or fans of SmartRecruiters

Page 33: From good to great   what drives quality of hire

Two Weeks

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Page 34: From good to great   what drives quality of hire

Two Weeks

•  Top candidates have many options. You have 2 weeks to close

•  If your process takes too long, you lose the best candidates first

•  Week 1 : Prescreen + 1st InterviewWeek 2 : 2nd Round + AssessmentWeek 3 : Offer and Check

Top performers stay on the market 4 weeks or less and consider 3 offers before making a decision

Page 35: From good to great   what drives quality of hire

Engage and Cherish Everyone

9.  Build Your Brand

10.  Easy to Apply

11.  Don’t Leave Anyone Behind

12.  Two Weeks

Page 36: From good to great   what drives quality of hire

Hire

Page 37: From good to great   what drives quality of hire

The Science of Assessment

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Page 38: From good to great   what drives quality of hire

The Science of Assessment

•  Assessment is not an art

•  Behavioral measures attitude, work style, cultural fit, job fit

•  Skills testing measures aptitude for knowledge, skills and abilities

•  Reference check provides 360 degree view of past performance

Back your evaluation with science and leverage it to drive more productive interviews

Page 39: From good to great   what drives quality of hire

Hire as a Team

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Page 40: From good to great   what drives quality of hire

Feedback!Trigger discussion, structure feedback

4 Minimum!Four interviewers over two rounds

Better for you!You get more perspectives, deeper evaluation and buy-in for the new hire

Better for the candidate!Candidate understands the company better and makes an informed decision

Hire as a Team

Collaboration - not automation - is the key to a successful hiring process.

Page 41: From good to great   what drives quality of hire

Check

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Page 42: From good to great   what drives quality of hire

Check

•  Ensure that the applicant meets the minimum requirements for the job and company culture

•  Meet state requirements for employment offers

•  Provide a safe work environment for all employees

•  Verify that applicant is suitable for specific tasks on the job

7 out of 10 companies use background checks according to SHRM

Page 43: From good to great   what drives quality of hire

Make the Right Choice

13.  The Science of Assessment

14.  Hire as a Team

15.  Check

Page 44: From good to great   what drives quality of hire

From Good to Great

Source!Big Bang Multi-Channel Sourcing. 50 Candidates in the first 2 weeks.

Engage!Make everyone feel great and keep a strict timing. 2 weeks for interview.

Hire!Use Art & Science. Involve your team and don’t forget to check.

Page 45: From good to great   what drives quality of hire