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For Rural Non-Profits
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“Finding and using applications to get more work done in less time”
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“Using newer web technologies like Twitter, Facebook”
“Reaching out and connecting to more people who would benefit from our service”
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Conduct an Inventory
Assessing & Supporting Users
Data Protection & Disaster Recovery
Workstations/Hardware/Equipment
Software
Networks
Databases
Online Presences
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Website(s) Domain names Facebook/Twitter/MySpace Email Access/Passwords
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User personalities
User support system
Training
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Savvy User
Willing User
Resistant User
Off-site User
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FAQs / “How-to” Guides
Peer support
Help Desk
Consultant / Vendor Support
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One-to-One
Small group
CBT
◦ e-Learning
◦ Online videos / tutorials
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Virus / Spyware Protection
Software Maintenance
Backup / Restore Systems
Security
Technology Policies
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Anti-Virus Software
Anti-Malware
Anti-Adware
Anti-Spyware
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Windows / Apple Updates
◦ Critical Updates
◦ Recommended Updates
◦ Hardware / Driver Updates
Software Updates / Patches
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Backup methods◦ Optical Media (CDs, DVDs, BDs)
◦ Tape
◦ External Drives (Hard drives, Flash)
◦ Online
3 Rules◦ Rotate media & keep off-site
◦ Schedule & automate
◦ Test your backup regularly
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Physical location – “lock it up” Unauthorized access via network ports Unneeded services – Servers &
Workstations Alternative web browsers Encrypted start-up / logins / passwords VPNs Wireless security
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User Guidelines Acceptable Use Policy
◦ Computer use
◦ Other technologies / equipment
◦ Personal property
◦ Passwords
◦ Privacy
◦ Consequences
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“Information technology and telecommunications hardware, software and services turns out to be a powerful driver of growth, having an impact on
worker productivity three to five times that of non-IT capital (e.g., buildings and
machines).”
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Atkinson, Robert D., and McKay, Andrew S. Digital Prosperity: Understanding the Economic Benefits of the Information Technology Revolution. The Information Technology and Innovation Foundation, 2007.
1. Identify the need
2. Build on what you have
3. Talk to colleagues
4. Define your decision criteria
5. Define your decision-making process
6. Comparison shop
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Business Process Management (BPM)
Strengths, Weaknesses, Opportunities
and Threats (SWOT)
Getting Buy-In
Measurable Outcomes
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Commercial Free Open Source Software (FOSS)
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Adobe AcrobatCutePDFPDFCreator
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Microsoft Office OpenOffice
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QuickBooksPostBooks(Part of xTuple’s ERP)
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Adobe Photoshop GIMP
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AutoCADGoogle SketchUp, FreeCAD,DraftSight
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VMWare Workstation Sun VirtualBox
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Norton Ghost Clonezilla
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Nero Burning Rom ImgBurn, CDBurnerXP
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MindManager Freemind, XMind
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Microsoft Visio, SmartDraw, Adobe Illustrator Dia, Inkscape, yEd
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Microsoft Access, Filemaker Pro Base, Kexi
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Spiceworks, SysAid
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Servers
Networked Attached Storage (NAS)
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Windows Server,Mac OS X Server Linux Servers
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Windows Home Servers Linux Servers (Amahi)
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Qnap, Synology, Drobo
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Apache, Asterisk, Drupal, Joomla, MySQL, PHP, Python, Tomcat, vTiger, Wordpress
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Web 2.0
◦Hosted
◦Software as a Service (SaaS)
Social Bookmarking & Networking
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Wordpress Blogger, Tumblr
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Google Docs, Office Live, Zoho Office
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Photoshop.com, Picnik.com, Pixlr.com
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Dropbox, Live Mesh, SugarSync, SkyDrive, Tonido
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Joomla, Drupal, Wordpress
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Drupal
vTigerCRM, SugarCRM, Microsoft Dynamics, CiviCRM
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ConstantContact, VerticalResponse, MailChimp,CampaignMonitor, Newsletter.ie
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Delicious, Google Bookmarks, Facebook, LinkedIn, Twitter
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Gary J. HiresPO BOX 81196Midland, Texas 79708432.520.7137 home432.349.4398 [email protected]
www.hiresconsulting.com
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