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The ties that bind: Social network principles in online communities. Alan Fco. Diaz Hernandez Prof. Dr. Eduard Heindl

First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

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Page 1: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

The ties that bind: Social network principles in online communities.

Alan Fco. Diaz Hernandez

Prof. Dr. Eduard Heindl

Page 2: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Content

First part

-Keywords-Introduction -Background-Network theory and

social capital

Second part -Slashdot -Model and hypothesis -User conduct-Hypothesis 1,2,3,4 -Research design and

data-Results-Conclusions

Page 3: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

What is a SOCIAL NETWORK?

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Keywords.

Online communities.

Social Capital.

Structural Holes.

Reputation Systems .

Web 2.0

Ronald Stuart Burt

Page 5: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Introduction. Web 2.0 (Wikipedia, Facebook, Slashdot).

The client is faceless.

Online social networks had become a parallel world to many people.

Page 6: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Social network theory's.

Online social networks.

BrokerageClosure.

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Background.

Can a online social network which is not much more than a network be considered an organization?

Aristoteles.Granovetter.

Ouchi.

Page 8: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Network theory and social capital.

Social Network Social capital

Online Social networks. ex. TWITTER

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Network Theory.

Burt Theory of social capital in network by focusing on the presence or absence of structural holes.

BROKERAGE vs. CLOSURE

Page 10: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

CLOSURE vs. BROKERAGE.

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Studies (Brokerage).

Burt The social capital of French and American managers.

Zaheer y bell Benefiting from network position: firm capabilities, structural holes, and performance.

Page 12: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Studies (Closure).

Ashleight y Nandhakumar Trust and technologies.

Page 13: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

So which one it´s better????

Page 14: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Closure Brokerage

Page 15: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Second partStudy for the site Slashdot.

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Site which provides news of technology founded in 1997.

How it works?

What´s “KARMA”.

2002Online social network.

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Model and hypotheses

The relationship between network structure and social capital.

Social capital KARMA Brokerage High between ness/low

constraint.

Closure Low between ness/High constraint.

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Users conduct

Constraint Between-ness

Page 19: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Research design and data.

6000 users with over 200,000 relationships.

Standard regression of several variables like: comments, friend ratio, foe ratio and karma.

Using UCINET.

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Results.

Page 21: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Results.

Respond Hypothesis 1.

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Results. Respond Hypothesis 2.

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Results.

Respond Hypothesis 3.

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Results.

Respond Hypothesis 4.

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Conclusion

Structural Holes have an important role in a social network.

Brokerage lower levels of karma. Closure higher levels of karma.

Based on advertising.

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Conclusion

High KarmaLower Karma

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Questions?

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Results

Page 29: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

How is karma generated?.

Page 30: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Hypothesis 1.

A.-Most participants of the site will exhibit both low between-ness and low constraint.

B.-There will be more participants with high constraint measures than with high between-ness measures.

C.-There will be few individuals who score highly in both constraint and between-ness.

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Hypothesis 2.

A.-High between-ness and high constraint are individually associated with high social capital.

B.-High between-ness and high constraint are jointly associated with high social capital.

C.-High constraint is more associated with high social capital than is high between-ness.

Page 32: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Hypothesis 3.

A.-Between-ness is inversely related to participation intensity.

B.-Constraint is directly related to participation intensity.

C.-Network investment moderates the relationship between both between-ness and constraint and social capital.

Page 33: First part -Keywords -Introduction -Background -Network theory and social capital Second part -Slashdot -Model and hypothesis -User conduct -Hypothesis

Hypothesis 4.

A.-Positive outcomes from between-ness are more significant to those with high social capital.

B.-Positive outcomes from constraint are more significant to those with low social capital.