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mobilitytransport

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2018

April

in Corferias - Bogotá

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The 8th INTERNATIONAL MOBILITY AND TRANSPORT CONGRESS will be held in Bogotá from April 4 to 6 in Corferias, organized by TRANSMILENIO S.A. - ALCALDÍA MAYOR DE BOGOTÁ.

This event, in which 100 national and international experts will take part discussing topics of Mobility and Transport, and will have Argentina as its guest country, will be framed in three thematic lines:

1. Urban Development and Mobility2. BRT and other transport systems3. Technology and Culture at service of the user

The guest country not only has a great affinity with Colombia, but also many meeting points in the public policies of its capital cities. Buenos Aires and Bogotá have a similar vision of urban development and mobility. Also important is the number of users that move in the mobility and transportation systems of these two Latin American capitals.

Buenos Aires, capital city of Argentina, has a population of approximately 3 million inhabitants, a figure that increases to more than 12 million when its urban agglomeration is considered. It is a city that also bets on intermodality, connecting the BRT, the collective transport system, the metro, the train and bicycles, attracting with these modes around 200 million trips per month. It has made its bet on a development in Mobility and Transport, that has transcended the entire territory of Argentina. Hence, the decisions from public policy, make this capital a city that is embraced with the decisions of the implementation of mobility and transport of the city.

Introduction

Bogotá, on the other hand, with more than 8 million inhabitants and a metropolitan population that exceeds 12 million, has become a world leader in Mobility and Transport, following the implementation of the largest system of BRT (Bus Rapid Transit).

This has had an impact on the urban and socio-cultural transformation of the city, and the system has become the circulatory system of the Colombian capital, today replicated in four other capital cities of the country.

The transformation of the city has been accompanied by decisions that support the intermodality of the transport system, such as the construction of a system of bike lanes, a 120-kilometer circuit where more than 1,5 million bicycle users circulate. The strategy is complemented with public space, where the pedestrian friendly infrastructure is built, allowing the citizens to enjoy the city and connect with the great public transportation system led by TransMilenio.

Introducción

Transportation is inherent to life in a city. Not only do citizens have destinations to reach, the way a city moves impacts its environment, economy, design and culture. This is why great minds have devoted their careers to finding integral solutions that, in addition to achieving the goal of transporting citizens, also improve their quality of life.

COLOMBIA – Enrique Peñalosa - Mayor of Bogotá.

ARGENTINA – Guillermo Dietrich - Minister of Transport, Argentina.

Conference of Titans - The best in mobility and transport (Wednesday, April 4, 09:00-10:30)

Agenda

Opening ceremony (Wednesday, April 4, 08:00-08:45)

COLOMBIA – María Consuelo Araújo Castro - Gerneral Manager - TRANSMILENIO S.A.

ARGENTINA – Horacio Rodríguez Larreta - Head of Government of the Autonomous City of Buenos Aires.

COLOMBIA – Enrique Peñalosa - Alcalde Mayor de Bogotá - Mayor of Bogotá.

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Urban developement and mobilityIn the region, almost 80% of the population lives in the cities, and in the coming decades it will reach almost 90%. This is why, efforts to address greater social inclusion and fight against poverty are concentrated in serving the populations living in large cities. Mobility is a determining factor both for the quality of life of its citizens and the economic productivity of the city and all the activities carried out in it.

BICYCLES (Wednesday, April 4, 10:30-12:00)

As one of the most sustainable modes of transport in terms of public health and environment, the use of bicycles is gaining popularity around the globe. International experiences give examples on how to encourage this alternative.

TOD - TRANSIT AS AN ENGINE FOR URBAN DEVELOPMENT (Wednesday April 4, 14:30-16:00)

USA - Robert Cervero – Professor emeritus of city & regional planning, University of California, Berkeley – Transit as an engine for urban development.

¿Does transit promote urban development? Experts share their ideas and experiences in integral development strategies, in this case, TOD.

LATIN AMERICA - Felipe Targa - Senior Urban Transport Specialist for Latin America and the Caribbean Region, World Bank – Challenges in the rise of bicycle use in the cities.

COLOMBIA - David Uniman - Bicycle Project Manager, District Secretariat of Mobility – Bicycles: Bogota’s bet.

ARGENTINA - La experiencia con las bicicletas.

MODERATOR: Orlando Molano - IDRD Director

COLOMBIA - Andrés Ortiz - Secretary of District Planning – TOD in Bogotá.

MEXICO – Salvador Herrera – Salvador Herrera, Director, Urbanística – Implementing sustainable transit oriented development in México.

ARGENTINA – Juan José Méndez - Secretary of Transport, Buenos Aires – TOD in Argentina.

Urban developement and mobility

PUBLIC POLICIES – KEY FOR TRANSIT DEVELOPMENT(Wednesday, April 4, 16:00-17:30)

Political will is needed to bring sustainable and competitive transport systems to reality. Different actors discuss its importance.

ARGENTINA – Manuela López - Secretary of Public Works, Argentina – Mobility as an instrument for social inclusion.

CANADA - Jeffrey Busby – Director, Infrastructure Program Management, for the South Coast British Columbia Transportation Authority (TransLink)- Strategies for assuring mobility: Planning how to subsidize transport.

MEXICO - Adriana Lobo – Executive Director, WRI México – Developing policies for competitive transport systems.

COLOMBIA – Juan Pablo Bocarejo - Secretary of Mobility, Bogotá – Public policies for better mobility in Bogotá.

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Urban developement and mobility

COLOMBIA – Enrique Peñalosa - Mayor of Bogotá.

ARGENTINA - Horacio Rodríguez Larreta - Head of Government of the Autonomous City of Buenos Aires.

ECUADOR - Mauricio Rodas - Mayor of Quito.

MEXICO – Miguel Angel Mancera - Head of Government of Mexico City.

MEXICO – Florencia Serranía - Managing Director - UTL- MEXIPUERTO.

SPAIN – Juan Carlos Saavedra - P3 - Developing a private-public partnership in Bogotá. COLOMBIA – Andrés Chaves - Deputy Minister of Transport – Regulation for private-public partnerships in Colombia.

Latin-American Mayors share their views on mobility and urban development in their cities.

The private sector’s participation in the financing and development of public goods is an alternative that takes strength worldwide. Experts share their learnings on successful models.

HIGH-LEVEL DIALOGUE – HOW TO PLAN A CITY WHERE PEOPLE LIKE TO LIVE IN (Transversal conference),(Wednesday, April 4, 17:30-19:00)

FINANCING INFRASTRUCTURE BY PRIVATE INITIATIVE (Thursday , April 5, 08:00-09:30)

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Urban developement and mobility

MEXICO - Onésimo Flores - Managing Director, Conecta Cuatro – Modal integration infrstructure. Integral urban projects in Mexico. COLOMBIA – Juan Pablo Gallo Maya - Mayor of Pereira – Alternative methods of transport in intermediates cities. Integrating buses and ropeways, a model of sustainability

GUATEMALA – Eddy Morataya - Urban Mobility Director, Guatemala City – Guatemala City’s bet on intermodality.

TURKEY - Istambul and it’s intermodality.

MODERATOR: TRANSMILENIO S.A.

INTERMODALITY IN URBAN TRANSPORT(Thursday, April 5, 09:30-11:00)

Being able to use different modes of transport in one trip is a synonym of efficiency. Examples show hoy intermodality has optimized transit systems, while improving people’s quality of life.

COLOMBIA – Jesús Manuel Rodríguez - General Manager, LAT GLOBAL S.A.S Private-public partnership initiatives in Sincelejo. BRAZIL - Ana Beatriz Monteiro - Ana Beatriz Monteiro, President, SPP – Sao Paulo’s experience.

MODERATOR: Jean Philippe Pening - Advisor, Mayor's Office of Bogotá.

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Urban developement and mobility

HOW TO PLAN AN EFFICIENT CITY THAT FOCUSES IN THE QUALITY OF LIFE OF ITS CITIZENS (Thursday, April 5, 14:30-16:00)

The quality of life of people is directly related to their opportunity to enjoy the surroundings and relate with the rest of the inhabitants (PDD, Bogotá Mejor para Todos, 2016-2020). Experts share how the design of spaces for mobility and transport affects the welfare and development of citizens.

CHILE – Juan Carlos Muñoz - Director, BRT Center of Excellence – How was Transantiago rethought?

LATIN AMERICA - Ulises Navarro - Public Transport Director for Latin America, ITDP – The need to transform the conception of transport. Why is it important to promote mass transit and non-motorized transport?

BRAZIL - Sergio Avelleda - Secretary of Mobility, Sao Paulo –Transit Development in Sao Paulo.

MODERATOR: Brittany Montgomery - District Secretariat of Mobility.

INNOVATION IN TRANSPORT PLANNING(Thursday, April 5, 11:00-12:30)

In conceiving a transport system, it is as important to know the local characteristics and history, as to explore the alternatives that are being offered worldwide. Experts share the elements that must be considered when designing a new system.

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Urban developement and mobility

SPAIN - Pedro Ortiz - World leader in integration of metropolitan land use - The art of shaping the Metropolis.

LATIN AMERICA- Mayra Madriz - Associate, Gehl Architects – Urban macro projects with the citizens’ perspective at their center.

USA - Ken Kruckemeyer- Partner, Strategies for cities – Orange line in Boston, a community development process.

ARGENTINA – Juan José Méndez - Secretary of Transport, Buenos Aires – Challenges in transforming the Av. 9 de Julio.

MODERATOR: Andrés Ortiz - Secretary of District Planning.

PUBLIC TRANSPORT’S IMPACT ON THE CITY (Thursday, April 5, 16:00-17:30)

Although a public transport system is designed primarily to meet people's travel needs, its implementation brings economic, social and land use impacts. Cities and academics share their studies on this.

BRAZIL - Rafael Moraes Pereira - Researcher, Brazilian Institute for Applied Economic Research (Ipea) – BRT’s impact on the most expensive parts of a city.

UNITED KINGDOM - Transit’s impact on the value of land. ARGENTINA – Public transport’s impact on the city.

USA - Robert Cervero – Professor emeritus of city & regional planning, University of California, Berkeley - Transit's value-added effects.

MODERATOR: Yaneth Mantilla - IDU Director.

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Urban developement and mobility

LATIN AMERICA - Shomik Mehndiratta - Practice Manager for Transport in Latin American and the Caribbean, World Bank – Transport and sustainability in Latin-American cities.

SPAIN - Albert Cuchí – Architect and professor of the Universidad Politécnica de Cataluña – Sustainable Construction.

SWEDEN – Scania.

COLOMBIA - Alejandro Echeverri - Director of Urbam - EAFIT.

CIUDADES ECOAMIGABLES (Thursday, April 5, 17:30-19:00)

Understanding sustainability as conservation over time and as an element of improvement of the environmental quality of the city, this is a bet that cities should make. From different perspectives, experts share what elements should be considered, to head towards sustainability.

MACRO PROJECTS IN BOGOTÁ (Transversal conference),(Friday, April 6, 08:00-09:30)

The District Administration has made a bet to the program "Better Mobility for All", which contributes to urban democracy, improving the quality and accessibility to mobility for all users. The District Secretary of Mobility, the General Manager of TRANSMILENIO S.A., the Director of the IDU and the Manager of the company Metro, will present the Macro Projects that are being developed for this purpose.

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Urban developement and mobility

LATIN AMERICA - Shomik Mehndiratta - Practice Manager for Transport in Latin American and the Caribbean, World Bank.

BID - Néstor Roa - Chief Transport Division, Inter-American Development Bank.

CAF – Soraya Azan - Executive Director of Mobility and Transport, CAF

MODERATOR: Adriana Lobo - WRI Mexico Director/ Oscar Díaz - Advisor, Mayor's Office of Bogotá.

COLOMBIA – Maria Consuelo Araújo - General Manager, TRANSMILENIO S.A.

COLOMBIA - Andrés Escobar - General Manager, Empresa Metro de Bogotá

COLOMBIA - Yaneth Mantilla - IDU Director - Transmicable.

COLOMBIA - Juan Pablo Bocarejo – Secretary of Mobility, Bogotá

MODERATOR: Mauricio Rodríguez.

MULTILATERAL BANKS AND PUBLIC POLICIES IN LATIN AMERICA (Friday, April 6, 09:30-11:00) The main purpose of multilateral banking is to support development in emerging countries. The World Bank, CAF and the Inter-American Development Bank share their vision of why public policies are key for development.

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Urban developement and mobility

WALKABILITY (Friday, April 6, 11:00-12:30)

2018 is the year of walkability in Bogotá. International experts share why they bet and advocate on this mean of transport.

UNITED KINGDOM - Jim Walker - Walk 21 Founder - Walk 21

ARGENTINA – Walkability in Latin America.

USA - Jeff Speck - City planner, urban designer and international advocate for more walkable cities – Walkable city.

MODERATOR: Nadime Yaver - Director DADEP / Guillermo Ávila - Subirector DADEP.

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Urban developement and mobility

BRT and other transports systemsFrom the implementation of the BRT systems (1980s), a new mean of public transport was introduced as an alternative to the railroad scheme and traditional buses. With it, the cities of the developing countries found a viable and fast way to face the challenge of an urban development around integrated public transport systems.

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CHALLENGES IN MATURE SYSTEMS (Wednesday, April 4, 10:30-12:00)

As the life of a BRT system passes by, it faces challenges that threaten its survival. The need for expansion, rehabilitation of infrastructure, financing and the emergence of new transport alternatives, among others, are challenges that must be confronted for the operation to continue.

COLOMBIA - Felipe Ramírez - Strategies for facing the challenges in TransMilenio.

LATIN AMERICA - Camila Rodríguez - Senior Infrastructure Specialist, World Bank – Rethinking the systems.

ARGENTINA - Sube (Reto tarifario).

MODERADOR: Martha Lucía Gutiérrez Echeverri – General Secretary, SIMUS

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CURRENT SYSTEMS, THE CASE OF COLOMBIA(Wednesday, April 4, 14:30-16:00)

Transport systems in Colombia continuously strive for financial sustainability. Studies and examples show the challenges the cities in Colombia are facing.

COLOMBIA – Barranquilla, Transmetro

COLOMBIA – Mauricio Cuellar - Senior transport specialist, World Bank - Project to Support the National Urban Transport Program.

COLOMBIA - FDN - Study: Financing mechanisms for the operation of BRT in 9 Colombian cities.

MODERATOR: Diana Parra - Economic Deputy Manager - TRANSMILENIO S.A.

BUSINESS INNOVATION IN PUBLIC SERVICE(Wednesday, April 4, 16:00-17:30)

The private sector uses innovation as a strategy to bring improvements in public services.

PERU – Otto Augusto Sarmiento – General Manager, Grupo Express del Perú –Business innovation in public service. The case of Lima Vías Express. USA - Alejandro González - Arthur D. Little, Inc. Partner – Business innovation in public service.

BRT and other transports systems2Axis

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FACING THE CHALLENGES IN TRANSIT SYSTEMS: EVASION CONTROL (Thursday, April 5, 08:00-09:30)

What alternatives are there to control evasion?

APPLICABILITY OF ENERGETICS IN CONGESTED CITIES (Thursday, April 5, 09:30-11:00)

There is a great discussion about how clean technologies are necessary for a city to be sustainable. It is also important to talk about how applicable these energy sources are to transport systems in demanding cities.

CHILE - Juan Carlos Gonzalez - Attorney expert in Transantiago.

CHILE - Felipe Clark - General Manager, ALTO, Chile.

MEXICO – Pablo Elio Blanco Cornejo - General Director, SITMAH, Pachuca.

EUROPE – Open systems.

MODERATOR: Angélica Castro - International Director of Tranconsult Colombia.

COLOMBIA - Angela Cadena – Professor, Electric Engineering, Universidad de los Andes.

COLOMBIA - Astrid Álvarez - President of Bogotá’s Energy Group.

BRT and other transports systems2Axis

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TECHNOLOGY AND OPERATION OF ROPEWAYS (Thursday, April 5, 11:00-12:30)

The use of ropeways as public transport is gaining strength worldwide, mainly in mountainous cities where the quality of traditional public transport is difficult to ensure. Experts share their experiences in the operation of this mode of transport.

• COLOMBIA - Jorge Ramos - Ropeways Chief, Metro de Medellín – Medellín’s experience with the implementation of its ropeways.

BOLIVIA - César Dockweiler Suárez - Executive Manager, Mi Teleférico, La Paz – Ropeways as the structural pillar of the transport system of a city.

COLOMBIA - Jerzon Carrillo – Project Manager, TransMiCable – TransMiCable, a new alternative in Bogotá.

MODERATOR: Soraya Azan - Transport specialis of CAF.

METRO AS AN INTEGRATED SYSTEM (Thursday, April 5, 14:30-16:00)

Bogotá’s first line of Metro is a reality, and its integration with the current transport network is a challenge. Latin American cities share their experience in integrating the metro with the other modes of transport.

COLOMBIA – Andrés Escobar - General Manager, Empresa Metro de Bogotá – Bogotá Metro – How will it connect with the other modes of transport?

CHILE – The case of Santiago de Chile.

PERU – Lessons from Lima.

MODERADOR: Viviana Tobón Jaramillo - President of SIMUS.

BRT and other transports systems2Axis

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COLOMBIA - Arturo Ardila - Lead Transport Economist, World Bank - Sustainable Urban Transport Financing.

EEUU - Alejandro González - Arthur D. Little, Inc. Partner – Successful cases of collateral businesses in public transport

CHILE – Carmen Gloria Larios - Business Development Deputy Manager, Metro de Santiago – Business development around the metro in Santiago de Chile.

MODERATOR: Claudia Saer - Business Management Deputy Manager, TRANSMILENIO S.A

OPERATING A BRT SYSTEM (Thursday, April 5, 16:00-17:30)

Each city and each system has particular characteristics. Experts share what are the elements for a successful operation.

CHILE - Juan Carlos Muñoz – Director, BRT Center of Excellence – Design of flexible work shifts for drivers of public transport.

ARGENTINA - Henry Ellmann - What makes a good maintenance process?

BRAZIL - Sergio Avelleda - Secretary of Mobility, Sao Paulo – Challenges in the biggest operation in Latin America.

USA – Julián Bautista - Principal Transportation Planner, MTA Bus Company – Challenges in operation in a city like New York.

MODERATOR: Transmilenio S.A

ALTERNATE FINANCING FOR TRANSIT SYSTEMS(Thursday, April 5, 17:30-19:00)

The collection of the value of the passage is not the only option of financing a transit system. In this panel se presentarán successfull cases of alternate de financing sources.

BRT and other transports systems2Axis

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COLOMBIA - Claudia Díaz – Director of road safety and traffic behavior, District Secretariat of Mobility - Vision Zero in Bogotá.

COLOMBIA - Alejandro Maya – Director of ANSV- A national perspective on road safety.

LATIN AMERICA - Skye Duncan - NACTO - Director global iniciative of cities design.

MODERATOR: Nathaly Torregroza - Technical Director of Safety, TRANSMILENIO S.A.

ROAD SAFETY (Friday, April 6, 09:30-11:00)

Designing policies that opt for road safety is prioritizing the protection of life.

BRT and other transports systems2Axis

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TRANSPORT AS A CITIZEN TRANSFORMATION VEHICLE (Wednesday, April 4, 10:30-12:00)

The implementation of formal transportation systems brings with it a series of social changes. Researchers share their studies about it.

UNITED KINGDOM - Julio Dávila – Head of Department, Development Planning Unit, University College London - Role of city governments in social transformation.

COLOMBIA – Jaime Ruiz – Associate professor at University of los Andes – Formalization of transit systems and its impact on its workers. The case of TransMilenio.

CHILE – Lake Sagaris - Researcher at CEDEUS and BRT Center of Excellence – Social transformation resulting from the use of bicycles.

MULTICULTURAL CHALLENGE (Wednesday, April 4, 14:30-16:00)

The differences between cultures can generate misunderstandings and conflict. ¿How can this be prevented at the moment of sharing an essential service such as public transport?

SOUTHAFRICA – Eric Motshwane – Executive Director of PioTrans (Pty) Ltd- Cultural experience of Johannesburg after implementing the ReaVaya.

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The great advances in technology in all branches have affected the way that users of public transport systems plan, monitor and experience their displacements.

Technology and culture at service of the user

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3Axis LATIN AMERICA – Natalia Sanz - Transport specialist in IADB – GenderLab .

MEXICO – Multicultural challenges in transit service in Mexico.

MODERATOR: Santiago Mejía - Culture and transport expert.

PAYMENT TECHNOLOGIES(Wednesday, April 4, 16:00-17:30)

How to make easier the payment process when using public transport? New technologies are presented in this subject of great importance when evaluating quality of service.

KOREA – Dae Yeung Um - Business Development Director for Latin America, LG – New developments in payment technologies.

USA - Mastercard. - Developments for debit and credit card usage when paying for transit service.

SOUTHAFRICA - Transcending the use of a cards for paying for public transport.

MODERADOR: Diana Parra - Economic Deputy Manager - TRANSMILENIO S.A.

NEW DEVELOPMENTS AT THE SERVICE OF THE CITIZENS(Thursday, April 5, 08:00-09:30)

Advances in technology provide tools to the provide a better public service.

Technology and culture at service of the user

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3Axis ARGENTINA – Juan Manuel Palacio - Country manager LATAM, Moovit – New developments in trip planning apps.

USA - Anson Stewart - Project Lead for Analysis and Research, Conveyal – Tools for a better understanding of the cities decisions.

COLOMBIA - District Secretariat of Mobility – The case of Bogotá.

THE USER AS THE HEART OF THE SYSTEM (Thursday, April 5, 09:30-11:00)

Users are the actors that bring transport systems to life. The design and the tools and forms of communication should always focus on the citizen’s needs.

P COLOMBIA - Alejandro Salgado - President OF Neurosketch – Neuromarketing: A tool for better customer service. COLOMBIA – María Consuelo Araújo Castro - General Manager, TRANSMILENIO S.A. – The user as the heart of the system.

ITS – TECHNOLOGY AT THE SERVICE OF URBAN PUBLIC TRANSPORT SERVICE (Thursday, April 5, 11:00-12:30)

Intelligent Transportation Systems bring technology to the interest of providing efficiency to the mobility of a city.

Technology and culture at service of the user

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3Axis KOREA – Yang Yoon Kye - Director of the Transit Information Center (TOPIS), Seoul – Integrating, traffic, transit and security, among others, and other technologic developments.

USA - Christopher Pangilinan - Program Director o Tech and Rider Engagement TransitCenter – How can transit agencies use data and technology to improve the way they serve their riders?

COLOMBIA - Arturo Ardila - Lead Transport Economist, World Bank - Achieving Energy Savings by Intelligent Transportation Systems Investments.

FARE COLLECTION – TRANSIT’S POTENTIAL FOR FINANCIAL INCLUSION(Thursday, April 5, 14:30-16:00)

¿How can a mass transit system contribute to promoting financial inclusion and the digitalization of payments?

USA - Ana Paula Aceves - Manager, Business Development in Mastercard – How can technological developments for fare payment can lead to financial inclusion?

SPAIN - ALSA - The case of Spain ARGENTINA – Claudio Armando Varano – Technical Commissioner in SIMUS – Fare collection and payment digitalization in Latin America.

MODERATOR: Beatriz Marulanda - CEO of Marulanda Consultores.

Technology and culture at service of the user

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3AxisCITIZEN CULTURE AND CO-RESPONSIBILITY (Thursday, April 5, 16:00-17:30)

The District Development Plan is betting on citizen culture to build a sense of belonging to the city and the welfare of citizens. What is the role of transportation in this transformation?

TOURISM THROUGH PUBLIC TRANSPORT(Thursday, April 5, 17:30-19:00)

Public transport can be used as a tool for the planning city tourism development.

CHILE – Lake Sagaris - Researcher at CEDEUS and BRT Center of Excellence – From sustainable transport development to active citizenship and participatory democracy.

COLOMBIA - José Andrés Duarte - Director of District’s Institute of Tourism – TransMilenio’s potential as a tool for tourism in Bogotá.

COLOMBIA - Juliana Cardona - Tuorism Subsecretary of Medellín - Tuorism in Medellín.

Technology and culture at service of the userTechnology and culture at service of the user

SMART CITIES(Friday , April 6, 09:30-11:00)

There is a need for transforming cities towards sustainability, here relies the importance of shifting into Smart cities.

PORTUGAL – Robert Stussi – Senior consultant, researcher and activist in Transport and Urban Mobility – Mobility in a Smart City.

COLOMBIA – Planning a Smart City in Colombia. USA - MasterCard - Private sector’s support when planning a Smart City.

MODERADOR: Consuelo Ordoñez - District Planning Secretariat.

ICTs – TOOLS FOR CITY TRANSFORMATION(Friday , April 6, 11:00-12:30)

Technology use can transform the citizens’ mobility experience.

WORLD BANK – Federico Ortega - Expert on impact evaluations, CAF – JULI - BigData at the service of the governments.

SPAIN - Cluster of Mobility and Logistics – The use of ICTs in the Basque Country.

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Technology and culture at service of the user3AxisTechnology and culture at service of the user