Fat Angelo's Case analysis

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    Fat Angelo's Italian ReThe best family-style Italian restaurant in

    Aksiraporn Piamkamol Shinnawa

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    Situation Analysis

    Decision Rationale

    Recommendation

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    THE 3 PARTNERS: Andy Chworowsk

    Specialized Job: Genera

    Dale Willetts: Specialized

    >10 years ofexperience

    Job: Finance Chris Gallaga:

    Italian execu

    years in the Job: Food an

    Operations.

    Wan Chai District Ashley Road Elgin Street, Soho

    3,5002 4,0002

    200 130175

    2,6002

    Fat Angelos was the 3 ex-colleagues in a successful chain of American-style resta

    Companys Background: Fat Ang

    Situation Analysis Decision Rationale Reco

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    Fat Angelo's is known for:

    Value-for-money Friendly service

    Lively atmosphere 2 Portions: Regular and Family Sizes Food Type:

    Salad/Soup

    Pan Pizza Pasta Main DishesGrill/Roast Dessert

    Homely Food & Atmospher

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    Wan Chai District Ashley Road Elgin Street, S

    Restaurants locations attract both lotourists

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    0

    0.5

    1

    1.5

    2

    2.5

    3

    3.5

    4

    0 0.5 1 1.5 2 2.5 3 3.5

    STRATEGIC COMPETITIVE GROUP MAP

    Price level

    Fast food-styled High-end styled

    Price level was approximately 60% above that of the lowe

    competitors and 50% cheaper than that of the high-end co

    HK$150-HK$200

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    COGS

    28%

    Rental expense

    12%

    Other expenses

    60%

    Total Expenses

    COGS

    ope

    exp

    7

    Rental expense

    30%

    Operating Co

    A turnover of more than HK$1 million per month per shop

    Good rapport with its suppliers: Benefits GPM: Impressive GPM of 75% and 10% NPM Rental expenses 30% of operating costs

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    Critical success factors (C

    Corecompetencies

    Italian home-styled

    experience

    MaximumBuying

    Leverage

    Effectivemarketingprogram

    Locations

    Quality Foodand Service

    Experiencedkey staffs

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    Management wants to ut i l ize exist ing arepossiblyexpand ing to new restaurantbus inessto sustainably obta in more prand market share by attracting new custom

    and maintaining the old customers.

    Problem statement

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    Rivalry

    Threat of new entra

    Threat of suppliersThreat of buyers

    Substitutes

    RESTAURANT INDUSTRY ANALYSIS USING PORTERS 5

    FORCES

    Low switching costs Well-informed and value-

    cautious Customers Price-sensitive

    Weak productdifferentiation

    Franchise com

    Substantial amrestaurants

    Revenues of tdepend on cu

    No difference in switchingover equal quality

    Customers loyalty

    initial difficulties in obtaining credit terms

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    Utilize Existing

    Area

    Utilization

    By ourselves

    Option 1:

    Pizza TakeawayOption 2:

    Coffee CafeOption 3:Seafood

    RestaurantAlternatives?

    By Others

    For Rent

    Situation Analysis Decision Rationale Reco

    Decision Making Rationale:

    What are our choices?

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    Utilization Generating profit from existing asset

    No financial problem in investing in business [Hav

    Non-utilization Doing nothing doesnt generate anything

    Situation Analysis Decision Rationale Reco

    Decision Step1

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    By Others RENT:

    Generates Profits Doesnt take the business further

    By Ourselves NEW RESTAURANT CONCEPT:

    Generates Profits Expand to New Restaurant Business

    Situation Analysis Decision Rationale Reco

    DecisionStep 2

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    Choices that we have left i

    Situation Analysis Decision Rationale Reco

    WE CLOSES ALTERNATIVE OPTION BECAUSE Not enough information

    Making lots of assumption Assumptions can be misleading GIGO- Irrelevant information in irrelevant o

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    Factors that effect business d

    BUSINESSDECISION

    INVESTMENT

    HUMANRESOURCES

    PROFITABLITYRELATIONSHIP

    WITHSUPPLIERS

    BRANDING

    DEMAND

    Situation Analysis Decision Rationale Reco

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    How this framework will w

    Situation Analysis Decision Rationale Reco

    Factorsthat effectbusinessdecision

    3 types ofrestaurants

    Very suitable

    Suitable

    Not suitableFilter out as

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    PIZZA:

    High amount ofcompetitors=> Highlydemanded

    Specialized in Italian crusine

    Associate with pizza

    CAF:

    High amount ofcompetitors=> Highlydemanded

    No specialty in this field

    SEAFOOD:

    High amount of=>highly deman

    Some specialty

    Situation Analysis Decision Rationale Reco

    FAD: Demand

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    FAD: Investment

    PIZZA:

    Mediumrequired capitalCAF:

    Low requiredcapitalSEAFOOD

    High reqcapital

    Situation Analysis Decision Rationale Reco

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    FAD: Branding

    PIZZA:

    Good reputation in Italianmedium cost cuisine

    Can emphasize familyvalue

    CAF:

    No reputation in coffeemarket

    Individualist culture-cannot encourage familyvalue (our brand value)

    SEAFOOD:

    Some reputatiseafood

    Can emphasizevalue

    Situation Analysis Decision Rationale Reco

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    FAD: Supply &Supplier

    PIZZA:

    Gain the advantage of

    economies of scaleMedium product lifeinventory

    CAF:

    Cannot gain economy of

    scaleLong product lifeinventory

    SEAFOOD:

    Can gain some

    of economiesShort productinventory

    Situation Analysis Decision Rationale Reco

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    FAD: Human Resources

    PIZZA:

    Less procedure

    Require mediumamount of workers

    CAF:

    Simple procedure-

    Easy Market EntranceLong product lifeinventory

    SEAFOOD:

    Lots of proc

    preparationRequire manworkers

    Situation Analysis Decision Rationale Reco

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    FAD: Profitability

    PIZZA:

    Use existing materials,maintain high GPM

    Many customers are willing totry as extension of FA

    CAF:

    Large profit margin per unit.

    Lots of competitors

    125 people; too big for cafe

    Not expert in cafe

    SEAFOOD:

    Large profit mar

    Little expertise f

    .

    Situation Analysis Decision Rationale Reco

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    Factors that affect busdecision PIZZA CAFE SEAFOOD

    DemandInvestmentBrandingRelationship with suppliers

    HRProfitablity

    Situation Analysis Decision Rationale Reco

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    No Customer Base

    Cannibalization w/ FA

    Many (38) Competitors Nearby

    Situation Analysis Decision Rationale Reco

    Specific Risk on Pizza Optio

    No Base-Customer: Capture Ne

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    able to survive

    simply bycapturing theoverflow.

    For those who are

    bored, Serve asExtension of FAspecialized in Pizza

    For:

    1.Young Lo

    2. Tourists

    Capture the

    Overflow:

    Existing

    Customers:

    New

    Custome

    Situation Analysis Decision Rationale Reco

    No Base-Customer: Capture NeOnes!

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    Serve only Pizza

    and Pizzas VarietyMaintain the

    feeling of Genuine,Homely, WelcomeService &Ambience

    Pizza Only:SameExperience:

    Situation Analysis Decision Rationale Reco

    Cannibalization: New Food Var

    38 Competitors Nearby: We are on dif

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    38 Competitors Nearby: We are on difstand

    Proven Authentic

    Experience fromFA will bemaintained andexpected here!

    Same Pizza Taste &

    Quality but withmore varietyNone of ot

    nearby capcustomers

    Have StrongBranding:

    HaveSpecialization

    on Food:

    DifferentMarket

    Segment

    Situation Analysis Decision Rationale Reco

    S ifi Ri k Pi O ti

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    NoCustomer

    Base

    CapturingOverflow

    from FA

    Exisitng FACustomers

    NewCustomer

    Tourists Young Locals

    Cannibalization on FA

    DifferentMenu

    Specializedon Pizza

    Extension ofFA

    Many (3Competit

    Nearby

    Have StrongBranding

    SameExperience,

    DifferentMenu

    S

    Situation Analysis Decision Rationale Reco

    Specific Risk on Pizza Option

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    Use Existing Brand &Specialties to createUnique New Restaurant

    Low Competition onSame Market Segment

    Maintain ImpressiveGPM of 75%

    Situation Analysis Decision Rationale Reco

    n:

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    Q&A Why no financial forecast?

    Lack of information

    Create Bias as the future has been foreseen

    Why dont you determine new concept instead? Insufficient information; require lots of assumptions and imaginat

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    MAPS Italian

    Caf Seafood

    Situation Analysis Decision Rationale Reco

    BACK