19 April 2023 The Eye Care Network1

Eye Care networking in the next 15 yearsR.M. Baljon, managing director The Eye Care Network

Framework

1. The Eye Care Network

2. Standardisation by iQMS

3. Chain partners

4. Mobile OPD’s

19 April 2023 The Eye Care Network2

19 April 2023 The Eye Care Network3

The Eye Care Network

What is it? What is our goal?

> Intensive collaboration > of ophthalmic departments in Dutch hospitals> in order to improve the quality of > ophthalmic care> by sharing knowledge

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Scale: 15 hospitals

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> 80 ophthalmologists

> 250 optometrists en opticians

Low Vision & rehabilitation institutes

Collaborate with Patient Associations

Collaborate with Elderly Associations

> 32.000 procedures

> 25.000 ioi

> 500.000 out-patients visits

> 760 employees

Excellent Eye Care by innovation

> Entire spectrum of ophthalmic care> Knowledge exchange> Regional collaboration> High qualified staff> Hospitality> Modern practise> Financially healthy> Excellent patient communication, focused on fear reduction> Optimized processes

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19 April 2023 The Eye Care Network7

Current situation

Standardization Entrepreneurship

Main locations OK Ownership

Franchise partners

OK Local

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Standardization by iQMS

iQMS: Self audit

> Yearly self- audit in first quarter> In year 1: 30%> In year 2: 60%> In year 3: 80 - 90 %> Every next year: 80-90% > Above 90%: lower fee> Above 90%: Certification

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iQMS: Certification

> 6 clinical pathway’s> Medical expert teams> Developing standards> National audit teams> Fun & positive> Contracting> Exposure

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19 April 2023 The Eye Care Network11

Chain partners

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Present collaboration

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Future collaboration

task differentiation task differentiation

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Mobile OPD’s

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Mobile OPD’s

> Preventive screenings> Cataracts> Revisions> New patients

Staffed by a technician

and an optometrist

Optometrist has screen-to-screen contact with the ophthalmologist

in the nearby hospital

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19 April 2023 The Eye Care Network17

Mobile OPD’s

advanced task differentiation

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Fine meshed local network

Advantages

> Increase accessibility

> Create more capacity

> Reduce costs by task differentiation

> Enlarge market

> Enlarge market share

> Separation low and high complexity

> More adequate time available for the profession of the ophthalmologists!!!

19 April 2023 The Eye Care Network19

Ready for the digital future

19 April 2023 The Eye Care Network20

Ready for the virtual area

advanced task differentiation

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physical

digital / physical

To sum up