Evaluation of the Water and Sanitation Program (WSP) FY 2004 … · 01397 p:\intl\1397 wb evaluation of water and sanitation global fund\final report\volume 3 appendices\sent sept

$Page 1: Evaluation of the Water and Sanitation Program (WSP) FY 2004 … · 01397 p:\intl\1397 wb evaluation of water and sanitation global fund\final report\volume 3 appendices\sent sept$
Ev a lua t io n o f th e Wa te r a nd S a n i t a t io n Pro g ra m ( W SP) FY 2 00 4 -2 00 8

Vo l u m e I I I – A p p e n d i c e s

By:

Universalia Management Group

S e p t e m b e r 2 5 , 2 0 0 9


V o l u m e I I I – A p p e n d i c e s

September 2009

© UNIVERSALIA 01397 p:\intl\1397 wb evaluation of water and sanitation global fund\final report\volume 3 appendices\sent sept 28\volume iii - final appendices_sept 28.doc

i

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Appendix I Evaluation Data Sheet 1

Appendix II Schedule of Key Activities 2

Appendix III List of Projects Reviewed 3

Appendix IV Terms of Reference 8

Appendix V Evaluation Matrix 16

Appendix VI Bibliography 23

Appendix VII List of People Interviewed 39



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AA pp pp ee nn dd ii xx II EE vv aa ll uu aa tt ii oo nn DD aa tt aa SS hh ee ee tt 1. EVALUATION TITLE

Water and Sanitation Program External Evaluation for FY 2004-2008

2. COMMISSIONING AUTHORITY AND EVALUATION MANAGER

Commissioned by the Water and Sanitation Program (WSP) Council; evaluation process managed by WSP Program Management

3. KEY DATES IN EVALUATION PROCESS

Workplanning/inception February 5-6, 2009

Draft Inception Report March 2, 2009

Field Visits April 2009

Draft Regional Reports July 24 and 31, 2009

Draft WSP Global Evaluation Report August 26, 2009

4. TEAM MEMBERS

NAME ROLE

Core Evaluation Team Members

Marie-Helene Adrien Project Team Leader Field mission in Peru

Katrina Rojas Senior Evaluation Specialist Field mission in India and Indonesia

Richard Stren Senior Subject Matter Specialist Field mission in Senegal and Kenya

Lorra Thompson Senior Subject Matter Specialist Field mission in Indonesia

Kasper Schmidt Consultant Desk review for Ethiopia

Kim McGrath Consultant Desk reviews for Cambodia, Bangladesh, and Nicaragua

Local Consultants

Manas Bhattacharya Local consultant for India

Evelyn Sulleeman Local consultant for Indonesia

Ebel Omollo Oyuke Local consultant for Kenya

Socé Sene Local consultant for Senegal

5. COST

US$225,470.00


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Activity Location Evaluation Team Members Dates

Inception Mission Washington, D.C.

Dr. Marie-Helene Adrien and Ms.Katrina Rojas

February

Presentation to WSPC and data collection during World Bank Water Week

Ms. Katrina Rojas, Dr. Richard Stren, Ms. Lorra Thompson

February

Additional interviews at WSP and World Bank

Washington, D.C.

Dr. Marie-Helene Adrien and Mr. Kasper Schmidt

April 6

Kenya Field Visit Mombasa and Nairobi

Dr. Richard Stren Mr. Ebel Omollo Oyuke

April 1-2 (Mombasa, WSP Regional Retreat)

April 3 – 10 (Nairobi)

Senegal Field Visit Dakar and TBD Dr. Richard Stren Mr. Socé Sene

April 11 – 17

Indonesia Field Visit Jakarta and names of districts (in EAP report )

Ms. Katrina Rojas Ms. Lorra Thompson

Ms. Evelyn Sulleeman

April 13-18

India Field Visit Bangkok

New Delhi and Mumbai

Ms. Lorra Thompson

Ms. Katrina Rojas

Mr. Manas Bhattacharya

April 1-2, Bangkok (WSP Regional Retreat)

New Delhi and TBD from April 20 to 25

Peru Field Visit Lima Dr. Marie-Helene Adrien April 20-24

Desk Reviews Montreal Ms. Katrina Rojas, Mr. Kasper Schmidt, and Ms. Kim McGrath

March - July

Telephone interviews Council Members

Montreal Dr. Marie-Helene Adrien and Ms. Katrina Rojas

March -July

Document review Montreal All team members On-going


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Region Country Project Number

Areas of Focus Project Title Year(s) of

Selection

Allocated Budget (US$)

% of Regional Budget

% of Country Budget

Method

AN/PER/25 Rural Support decentralization + Institutional Strengthening and Networking for RWSS in Peru

2004-08 724,221 4.5 7.7 Field Mission

AN/PER/26 Urban Strengthening Local Capacity and Management for WSS Provision in Small Towns in Peru

2004-08 5,127,273 32.0 54.4 Field Mission

AN/PER/27 Technologies Promotion of non conventional technologies for sanitation in small towns

2004 51,658 0.3 0.5 Field Mission

AN/PER/30 Handwashing/PPP

Public Private Partnership to Promote Handwashing in Peru 2004-07 214,094 1.3 2.3 Field

Mission

AN/PER/49 Private Sector (DPSP)

Sanitation as a Business in Peru 2007-08 360,500 2.3 3.8 Field Mission

AN/PER/5 Gender Strengthening gender and equity strategies in WSS projects. 2004 24,533 0.2 0.3 Field

Mission

Peru

AN/PER/56 Scaling Up / HWWS Scaling Up Handwashing Behaviour 2007-10 1,261,000 7.9 13.4 Field

Mission

AN/NC/40 Reform Support to policy reform in Nicaragua 2007-08 248,482 1.6 66.6 Desk review

Latin America and Caribbean

Nicaragua

AN/REG/47 Private Sector (DPSP)

Promotion of small-scale operators in WSS services of Nicaragua 2007 154,518 1.0 41.4 Desk

review

Total LAC - - - - 16,021,279 51.0 - -


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Selection



% of Country Budget

Method

EA/IND/55 Sanitation Indonesia Sanitation Sector Development Project (ISSDP)

2006-08 7,452,224 25.8 46.7 field visit

EA/IND/26 and EA/IND/49

Knowledge/Policy

WASPOLA (I & II): Generating, Communicating, and Managing Knowledge + Community-managed WSES Policy Analysis + WSS Policy Formulation and Action

2004-05 / 2005-2008

5,198,652 18.0 32.6 field visit

EA/IND/77 Scaling Up / TSSM

Scaling Up Sanitation Coverage through Total Sanitation and Sanitation marketing (TSSM)

2007-08 1,063,498 3.7 6.7 field visit

Indonesia

EA/REG/43 (3) Finance

Regional Knowledge Building and Inter-Country Support Mechanisms - Economics of Sanitation Initiative (ESI)

2006-09 2,224,973 7.7 - field visit

EA/CAM/23 MDGs Translating PRSP and MDGs into action for WSS Sector in Cambodia [Support to MRD and MIME through COM]

2004 77,924 0.3 0.8 desk review

EA/CAM/58 Private Sector (DPSP)

Strengthening Domestic Private Sector Participation in Cambodia 2006-08 482,894 1.7 5.0 desk

review

EA/CAM/59 Technologies Evaluation of Ceramic Water Purifiers for Domestic Treatment 2006-07 44,137 0.2 0.5 desk

review

East Asia and Pacific

Cambodia

EA/CAM/68 Technologies Expanded water treatment technology verification 2007-08 148,314 0.5 1.5 desk

review

Total EAP - - - - 28,846,709 57.9 - -


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Selection



% of Country Budget

Method

AF/ETH/61 MDGs / Finance

Preparation of WSS regional MDG roadmaps and financing strategy + Sector Coordination and Road Mapping for Achievement of WSS MDG/PASDEP targets

2006-08 1,142,824 3.0 51.3 Desk review

Ethiopia

AF/ETH/41 Sanitation Preparation of National Sanitation Guidelines, Strategies, and Protocol 2004-06 444,348 1.2 19.9 Desk

review

Senegal AF/SEN/64 MDGs Support to WSS MDG strategy and action plan implementation in Senegal 2006-08 838,416 2.2 33.6 Field visit

AF/KEN/42 Sanitation and Hygiene

Support Development of National Environmental Sanitation and Hygiene Policy

2004-07 303,946 0.8 12.7 Field visit

AF/KEN/7 Urban / Sustainability

Develop a Model for Sustainable WSS Provision to Low Income Urban Settlements

2004-07 363,964 1.0 15.2 Field visit

AF/KEN/77 MDGs Development of Kenya WSS-MDG Road Map 2006-08 529,805 1.4 22.2 Field visit

Africa

Kenya

AF/KEN/8 Reform Support to Kenya WSS Reform Processes 2004-08 901,893 2.4 37.7 Field visit

Total Africa - - - - 37,524,856 12.0 - -


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Selection



% of Country Budget

Method

SA/IN/10 (part of SA/IND/57 in BP09)

Urban Options for Slum Upgrading (Services to the Poor) 2004-08 898,420 2.7 5.0 field visit


Solid Waste Management

Options for Municipal Solid Waste Management Reform 2004-08 1,653,348 5.0 9.3 field visit

SA/IN/21(part of SA/IND/57 in BP09)

Finance / Benchmarking / M&E / Urban

Informing the Reform Frameworks of Urban Water and Sewerage Services (diverse)

2004-08 11,488,848 35.0 64.4 field visit


Urban Urban Sanitation Services to the Poor 2004-08 1,755,467 5.3 9.8 field visit


M&E / Rural Monitoring and Evaluation 2005-08 1,068,957 3.3 6.0 field visit

SA/REG/47 Knowledge Regional Knowledge Sharing and Exchange 2007-08 353,000 1.1 - field visit

SA/REG/46 Communication

Strategic Communication and Dissemination 2007-08 346,000 1.1 - field visit

SA/REG/48 Communication

Reform Communications for Urban Water Supply and Sanitation Sector in South Asia

2007-08 113,000 0.3 - field visit

South Asia India

SA/REG/17 Knowledge Regional Knowledge Sharing and Exchange 2004-06 603,439 1.8 - field visit


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Selection



% of Country Budget

Method

SA/BA/5 Governance Institutionalizing Performance Improvements 2004-08 349,182 1.1 3.5 desk

review

SA/BA/44 Reform Utility Reform 2006-08 434,561 1.3 4.3 desk review

SA/BA/26 Management Policy Support & Sector Coordination 2005-08 429,701 1.3 4.3 desk review

South Asia

Bangla-desh

SA/BA/4 Arsenic Mitigation Arsenic Mitigation 2004-07 256,818 0.8 2.6 desk

review

Total South Asia - - - - 32,844,898 60.1 - -


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AA pp pp ee nn dd ii xx II VV TT ee rr mm ss oo ff RR ee ff ee rr ee nn cc ee

Water and Sanitation Program

External Evaluation for FY 2004-2008

Terms of Reference

Recognizing that the sector is continually evolving, a periodic review and evaluation was part of the strategy identified in 1999. It was proposed that such a periodic review be carried out under the auspices of the council, with full buy-in from individual financing partners, to minimize costs and maximize the resources available to support a detailed evaluation and planning exercise. These Terms of Reference (TOR) describe activities required for the full external evaluation of the operations of the Water and Sanitation Program (WSP) during the period of fiscal years 2004-2008. The WSP management has prepared the TOR, and will manage the selection of the consultant on behalf of the WSP Council.

11 .. II nn tt rr oo dd uu cc tt ii oo nn aa nn dd BB aa cc kk gg rr oo uu nn dd

11 .. 11 TT hh ee WW aa tt ee rr aa nn dd SS aa nn ii tt aa tt ii oo nn PP rr oo gg rr aa mm The Water and Sanitation Program, which began in 1979 as a cooperative effort between the World Bank and the UN Development Program, is now an international partnership which aims to provide increased access to improved water and sanitation services for poor people living in rural and urban areas across the world. The Program is an independent unit within the Department of Energy, Water and Transport in the Sustainable Development Network Vice Presidency of the World Bank. Financing is provided by a consortium of donors while the Program is managed by the World Bank, which also retains fiduciary responsibility for the partnership. The Program has four decentralized regional operations in 25 countries (Africa, East Asia and Pacific, Latin America, and South Asia) and approximately 130 staff based in field offices and some 20 in Washington HQ. Program management is provided by a team comprising regional managers based in the field and a financial, technical, and managerial unit based in Washington, DC. The Program’s governing Council, consisting of donors and a representative group of partners, oversees the direction, strategies, and work program of WSP. Governance issues are outlined in the Program Charter.

11 .. 22 CC oo mm pp aa rr aa tt ii vv ee AA dd vv aa nn tt aa gg ee ss WSP is one of a range of agencies operating internationally and regionally in the water supply and sanitation sector. WSP aims to deliver a unique set of services which complement both the work of its clients and of other international organizations. WSP specifically seeks to have impact on the capacity of local and national governments to effectively support the delivery of sustainable water and sanitation services and support good hygiene practices. To achieve this impact WSP recognizes that some interventions must be made consistently over long periods of time at national government level (to modify policies and remove structural constraints, as well as to create national incentives for innovation); at local government level (to maximize innovation and learning across municipalities and to build up capacity); with local and national civil society and the private sector (to increase understanding of sustainable service delivery and to develop new marketable skills); and with local communities (to participate effectively in the reform debate and to become responsible consumers).


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WSP continuously reviews its comparative advantage to strengthen and refocus it to provide enhanced services to its client countries. Specifically, WSP aims to maintain the following combination of relevant characteristics which together give it a comparative advantage to deliver impact in multiple countries down to the local level:

1) Special knowledge through its high caliber staff that is representative of some of the most up-to-date thinking and knowledge, who are field-based and therefore able to effectively deal with local conditions;

2) Global regional and country presence and work programs. The network of WSP operations and skills deployed around the world enables it to draw relevant global experience and create links between countries grappling with similar problems. In this evaluation period, the number of field-based staff increased rapidly, from 80 in 2004 to 130 today, and WSP has placed greater emphasis on its global work and focus.

3) Independence: WSP is uniquely placed to provide independent advisory services which are not subject to lending and project pressures;

4) Wide network of partnerships: With about 30 years of experience and a unique partnership structure, WSP is able to attract a wide range of partners and coordinate interventions to maximize impact; and

5) Potential to leverage World Bank operations: WSP’s location in the World Bank enables it to create linkages between policy development and capacity building and future investment programs, and provides potential to expand WSP influence beyond our client and focus countries.

11 .. 33 PP rr oo gg rr aa mm SS tt rr aa tt ee gg yy While the 2004 evaluation’s1

overall findings concluded that WSP was effective and efficient in the service of valuable objectives, it made specific recommendations, including a multi-year, untied core funding to allow for greater programming ability and flexibility, better information sharing between regions, improved planning and monitoring of program’s strategy, planning, monitoring and resource management. A number of measures have been undertaken to act on these recommendations. Some actions have yielded very positive sustainable results, such as improving inter-regional cooperation and knowledge exchange, as showcased by the establishment of the Global Program Teams and global programs, and increasing inter-regional cooperation on topics of common interest. While there is still room for improvement, there is currently greater emphasis on fostering knowledge sharing across countries, regions and teams. WSP is also working to improve project quality at entry and implementation monitoring as part of on-going internal process improvements for business formulation and monitoring.

However, there is still room for improving WSP’s resource planning and management, particularly through securing untied core funds several years in advance. WSP has recently established a Multi-Donor Trust Fund with the aim of increasing its flexibility with resource allocation and management, but progress has been slow. As a result, WSP’s ability to plan with a multi-year perspective continues to be limited, contrary to the evaluation’s recommendations.

The chief focus of WSP’s work in this review period is achieving the MDGs. WSP’s Global Strategy, which has been prepared for discussion at the June 2008 council meeting, provides a detailed vision of the program's goals, approaches, and implications going forward, and is intended to serve as the organizing framework for ensuing documents including WSP’s medium term sub-sector strategies, and the rolling

1 “External Evaluation of the Water and Sanitation Program for the Period 1999-2003”, ITAD-Water, United Kingdom, June 2004.


September 200910


three year business plan. These high-level strategy papers are work in progress, designed to be flexible and responsive to changing business environment and needs.

At the business planning level, there are three-year rolling plans based on a series of regional and country-level strategies that discuss WSP’s key role and activity selection in the context of the challenges faced by the water and sanitation sector at the regional or country level. The project sheets accompany the three-year rolling business plan. These project sheets and the overall business plan are completed through an annual bottom-up planning exercise in which government and stakeholder inputs are the starting point.

The current strategy and activities of the WSP can best be understood by reference to:

• The global strategy document for FY09-18 (“Scaling Up Sustainable Services”)and supporting sub-sector documents;

• Rolling three-year business plans with mid-year and end year reviews;

• Background documents prepared for WSP Council meetings; and

• Minutes of WSP Council meetings.

11 .. 44 WW oo rr kk pp ll aa nn nn ii nn gg FF YY 22 00 00 44 -- 22 00 00 88 The evaluation will focus on, and be structured with reference to:

1) The work plans prepared by WSP countries, regions, and thematic groups. Work-planning has been refined over this period, with progressive improvements being made to the system of planning and monitoring. These work plans are reviewed in the context of overall program resources and finalized by the WSP program management team (PMT), and comprise the following input:

– Global framework and global work plan: providing program-level view of WSP’s strategic directions and focus, its implementation approaches and focus country selection, partnerships, and issues guiding the annual business plan.

– Regional and Country Strategies: providing the overall context for designing region- and country-specific intervention program;

– Project Sheets: providing page-long summaries of the initial goals of every project, which include the outcome indicators, along with the desired outcomes and background information of the project.

2) WSP’s strategic framework, as referenced by the global strategy document and other supporting documents

3) WSP’s institutional framework, i.e., organizational set-up, management structure, accountability and reporting mechanisms.

22 .. EE vv aa ll uu aa tt ii oo nn FF YY 22 00 00 44 -- 22 00 00 88 The overall purpose of the evaluation is to provide the Council and WSP management with an independent evaluation of WSP’s performance for FY 2004-2008, in order to seek lessons to improve the program for the coming periods, as well as provide input toward future planning and programming. It is worth noting that during this period, WSP has experienced a significant growth, from a program of $20 million in FY05 to over $48 million in FY08 (projected). However, nearly 70 percent of all funds are earmarked, adding further complexity to program management. Similarly, the program has grown from total of 85 staff (field and HQ) in 2004 to the current 150 (field and HQ). In this context, the evaluation should pay a particular attention to the impact of growth and tied funding on the program’s relevance, effectiveness and efficiency. The information and recommendations generated are expected to: i) improve


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the relevance of the program, particularly given its rapid growth during the evaluation period; ii) enhance achievement of results without losing the program’s ability to innovate and be flexible; and iii) optimize resource.

22 .. 11 OO bb jj ee cc tt ii vv ee ss oo ff tt hh ee EE vv aa ll uu aa tt ii oo nn FF YY 22 00 00 44 -- 22 00 00 88 This assessment will be made in terms of: relevance, effectiveness, and efficiency of the WSP medium-term strategy and related business plan, overall institutional arrangements, and strategy for continued sustainability of the program. Each of these aspects of WSP operations will be assessed for the period under consideration as follows:

• A. Relevance

– a. To what extent are the WSP objectives and design of the program consistent with current global/ regional challenges and concerns in the sector and with the needs and priorities of its beneficiary countries and groups?

– b. Did WSP have a comparative advantage in the sector, and if so, was it correctly defined and articulated?

– c. How has the program fulfilled its strategic role in the review period? How can this role be made more effective in the future, and what are the related options and possibilities going forward?

– d. Were the stated objectives of WSP operations commensurate with this comparative advantage, clearly defined in strategy documents and measurable?

– e. In each area of the work plan were the identified activities, outputs, and products appropriate to the objectives?

• B. Effectiveness

– a. To what extent does WSP have the flexibility to design and execute the projects its staff and management feel are most likely to achieve its goals?

– b. To what extent did products, outputs, and activities achieve the intended objectives? (this aspect to be assessed across all work plans)

– c. Which activities were most effective in contributing to stated objectives, what were the characteristics of these activities and to what extent could they have been replicated in other work plans (i.e., in other regions or thematic areas)?

– d. What has been the impact of new type of products (large-scale implementation across multiple countries, in-depth impact evaluation, focus on sustainability, and planning for larger scale replication in the future) on WSP’s own ability to fulfill its core mission and on its operations? What are the benefits and challenges? Should WSP consider doing more of these types of projects?

– e. To what extent have core and/or programmatic funding facilitated flexibility and effectiveness in program planning and management?

– f. How effective were new structures introduced in the review period based on evaluations from 2004?

– g. Is WSP taking enough risks to achieve its goals? If so, are the risks WSP is taking the right risks? If more or different risk-taking is needed, what steps can be taken to support this?

– h. What have been the benefits and challenges associated with the Global Practice Teams (GPTs) that were established during this review period? Have they been successful in reaching their goals? Should they be continued, and if so, should their capacity be expanded?


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– i. Going forward, should WSP and/or an external group establish on-going monitoring activities in order to provide better data for future evaluations?

• C. Efficiency

– a. To what extent were the impact and benefits arising from activities commensurate with the level of effort and resources expended?

– b. What were the most efficient areas of operation for WSP activities (by country, region, or thematic area of work)?

• D. Institutional Arrangements and Management

– a. What were the most effective relationships (and specifically partnerships) in which WSP operated?

– b. What were the advantages and disadvantages of WSP’s institutional relationship with the World Bank?

– c. How appropriate and effective were WSP’s organizational structure and staffing profile in realizing a relevant, effective and efficient business plan? What changes, if any, are needed to WSP’s organizational structure, and staffing profile going forward?

– d. Who is WSP accountable to and to what extent, and how is M&E built into programming and strategy to strengthen that accountability?

– e. How well does the council operate as a governance structure and what are the recommendations for improving the effectiveness and efficiency of the structure?

• E. Strategy for Program Sustainability

– a. To what extent has the program managed its growth in a proactive and effective manner, and to what extent has the program managed risks associated with such growth?

– b. What is the optimum level of growth for WSP and what needs to be done to achieve and sustain this level of growth?

22 .. 22 FF oo ll ll oo ww -- uu pp AA cc tt ii oo nn ss As with the previous evaluation, findings and recommendations of the evaluation will be presented to the WSP Council at its meeting in 2009, and discussed. Subsequently, WSP management will disseminate the report to partners and operational staff, as well as other stakeholders, in order to facilitate learning and transparency.

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33 .. 11 PP uu rr pp oo ss ee The consultancy team will carry out the evaluation, whose objectives are described above, and will oversee a consultative process which will enable WSP Management to make recommendations to the WSP Council.

33 .. 22 OO uu tt pp uu tt ss The consultancy would result in the development of:

• A. Criteria and evaluation indicators for assessing the relevance, effectiveness, and efficiency of WSP operations and sustainability of the program;

• B. Specific criteria or an approach for assessing the impact of WSP activities;


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• C. An assessment of performance against the evaluation indicators in the fiscal year period 2004-2008;

• D. An assessment of how well recommendations from last evaluation have been implemented and to what effect

• E. An assessment of monitoring and evaluation built into WSP processes including capacity to anticipate change, adapt, and manage for development results.

• F. An assessment of 2-3 projects from each region completed during the assessment period. The assessment will be compared against the terms and indicators developed in the project sheets as found in the business plan;

• G. An assessment of performance of projects funded by core or programmatic funding;

• H. An assessment of the effectiveness, flexibility/adaptability and efficiency of the WSP institutional arrangements in this period, as well as recommendations for what needs to be incorporated to improve adaptability and flexibility;

• I. An assessment of the key sector issues and/or other main drivers relevant to WSP in the next review period, and what WSP needs to do to adapt/ respond to anticipated changes;

• J. An assessment of optimum level of growth and how to achieve and sustain it, and related recommendations for appropriate financial management arrangements for the period as well as in the longer term;

• K. An assessment of how well the WSP Council operates as a governance structure; and

• L. Recommendations for appropriate institutional arrangements.

33 .. 33 DD ee ll ii vv ee rr aa bb ll ee ss The consultancy will have the following deliverables:

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The inception report will contain:

1) Understanding of key issues in the sector in the review period and what is understood as “global/regional challenges and concerns”

2) List of key documents and resource people for the evaluation;

3) Work program for the evaluation ;

4) Draft of detailed program for regional visits and consultation meetings;

5) First draft of criteria and indicators for assessing the relevance, effectiveness, and efficiency of WSP operations and sustainability of the program; and

6) List of specific questions and concerns relating to the evaluation to which WSP management and/or Council will respond.

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The draft global evaluation will form the basis for more detailed consultation at regional level and will contain:

1) Draft assessment of general performance against agreed indicators in the fiscal year period 2004-2008;


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2) Draft assessment of the general effectiveness, flexibility/adaptability and efficiency of the institutional arrangements in force in this period;

3) Preliminary proposal for key activities (2-3 per region and 1-2 global) which will form the basis of case studies to be completed during the rest of the assignment; and

4) Preliminary assessment of optimum levels of growth, funding, staffing and focus

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Based on four regional consultations and further investigations at regional/country level, the consultants will produce for each region:

1) A finalized assessment of performance against agreed indicators in the fiscal year period 2004-2008;

2) A finalized assessment of the effectiveness and efficiency of the institutional arrangements in force in this period;

3) An assessment of optimum levels of growth, funding, staffing and focus.

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The consultants will finalize the four regional evaluations, incorporating feedback received, and also prepare a brief global overview document which provides:

1) Synthesized overall evaluation of performance and institutional arrangements in the fiscal year period 2004-2008, with reference to regional documents for further detail;

2) Synthesized assessment of optimum levels of growth, funding, staffing and focus for the coming five-year period and in the longer term;

3) Global recommendations for strategic focus, growth, M&E and institutional arrangements for both the coming five-year period, and if relevant in the longer term.

33 .. 44 SS tt aa ff ff ii nn gg aa nn dd RR ee ss oo uu rr cc ee ss

33 .. 44 .. 11 SS tt aa ff ff ii nn gg

The review team would consist of three to four professionals exhibiting a range of skills, including the following:

• Best practice knowledge and wide industry experience in areas such as economics, governance, institutional development, organizational strategy, change management and performance framework and processes,

• Proven track record of experience in organizational behavior, strategy, consulting, or other related areas, in an international or national public or private sector organization.

• Demonstrated ability to work with national, provincial and municipal governments and various personnel;

• Seniority and high-level experience in engaging senior policymakers as well as a wide range of stakeholders and facilitating change management initiatives.

• Capacity to think broadly and creatively about WSP’s approaches to water and sanitation; and

• Proven knowledge of the specific government and sector context also desirable.


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33 .. 44 .. 22 WW SS PP CC oo nn tt rr ii bb uu tt ii oo nn ss

WSP will provide significant inputs to the process of the evaluation and strategy development exercise. These contributions include:

• Staff Time: Up to 2 staff weeks for each Regional Team Leader, Global Thematic Leader and Senior Communications Officer. Up to 3 weeks of Program Manager. Up to 1 week of Senior Resource Management Officer. Up to 0.5 weeks of any other staff member as required for participation in consultation meetings.

• Costs of four regional consultation meetings.

• Costs associated with the participation of WSP Council members, Regional Advisory Council members, and other partners in all consultations.

• Rapid and timely input to draft reports produced by the team.

• Costs of production of final strategy documents and evaluation for formal distribution to WSP partners and clients

33 .. 44 .. 33 CC oo ss tt EE ss tt ii mm aa tt ee

The cost estimate should include the costs of staff/consultant time, travel and associated expenses, communications, production of all reports and other expenses.

Payment will be made on a lump sum basis on the production of the following reports:

• Mobilization 15%

• Interim Report and

• Draft Global Evaluation 25%

• Regional Evaluations (4) 35%

• Global Evaluation 25%

33 .. 55 MM aa nn aa gg ee mm ee nn tt This consultancy will be managed by the WSP Program Manager Ms. Jae So. All written submissions will be made to the Program Manager. At the request of the Council, the consultancy team may be requested to make presentations directly to the WSP Council either as a whole, or through the chairman, Mr. Jamal Saghir, Director, Energy and Water, The World Bank.


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AA pp pp ee nn dd ii xx VV EE vv aa ll uu aa tt ii oo nn MM aa tt rr ii xx AREA OF

INVESTIGATION SUB-QUESTIONS ILLUSTRATIVE INDICATORS SOURCES OF DATA METHODS (TOOLS)

1. Relevance

Are WSP objectives consistent with global and regional challenges and with the needs of its prime beneficiaries?

What are perceived to be the global and regional challenges in the sector and the needs/priorities of WSP beneficiary countries?

What is the concordance between these challenges/needs and the objectives of the WSP?

To what extent is there consistency between these challenges/needs and the design of WSP programming?

Level of alignment between challenges/needs and WSP objectives and design (global and regional level)

WSP documents and project plans / reports of all nature (HQ, regional, country)

WB documents from analogous programming

Documents from WSP Council members

Presentations and documents to the WSP Council

Stakeholder information from :

• WSP staff and managers at HQ, regions and countries

• WSP Council members

• WB senior managers

• Managers of analogous programming

• Regional/ national/ global recipients and partners

Document review

Interviews and small group meetings

What is the comparative advantage of the WSP?

Has programming coincided with the comparative advantage?

What are perceived to be the comparative advantages of the WSP and by whom (varying categories of informants)?

To what extent do stakeholders agree with the WSP’s definition of its comparative advantages (specialized knowledge, global and regional presence, independence, wide network of partnerships and potential to leverage World Bank operations) Are there patterns in these views?

To what extent is the role the WSP is playing in the different regions reflecting its comparative advantages?

Level of congruence between WSP programming and its comparative advantages

Level of agreement between stakeholders and the WSP regarding comparative advantages

WSP documents and project plans / reports of all natures (HQ, regional, country)



Presentations and documents to the WSP Council



Document review


Questionnaire


September 2009


17

AREA OF


Cont’d To what extent are the objectives of WSP operations reflecting these comparative advantages?


• WB managers


• Documents from WSP regional / national level partners and recipients

• Stakeholder information from :

• Civil society stakeholders

• Public sector stakeholders from ‘Focus Countries’

Has the WSP fulfilled its strategic role in the review period?

What is WSP’s strategic role?

To what extent is WSP perceived to fulfill this strategic role? How do stakeholders justify these views?

Degree to which the WSP has fulfilled its strategic role in relation to the MDGs and client country strategies

As above Document review

Questionnaire


2. Effectiveness

Have stated objectives of WSP been clearly defined and are they measurable?

To what extent were objectives clearly defined in WSP strategies/workplans?

To what extent have objectives been translated into statements of results? Are they measurable?

Do WSP management systems include the mechanisms to report on objectives/results?

Do patterns vary across different elements of the Workplan, different regions, different type of programming?

If so what are the reasons for such variances?

Degree to which objectives are quantifiable

Level of coherence between activities, outputs and stated objectives (across regions and types of programming)

Existence of management systems that include mechanisms to report on results

Extent to which the attainment of objectives are measured


Documents from WSP regional / national level partners and recipients



Document review

Questionnaire



September 200918


AREA OF


To what extent have WSP objectives/results as set out in workplans been achieved?

What kind and level of results (outputs, contributions to outcomes) have been achieved in the countries visited/reviewed?

Are there differences in type or level of results achievement based on region, type of nations, type of programming?

What do beneficiaries perceive to be the most/least effective type programming in relation to the attainment of objectives? Why?

What types of activities appear to have been more effective in achieving objectives? Which have been less effective?

What has been the effect of new kinds of products in the attainment of the core mission?

What are the benefits / limitations of the new products/ ways of working?

Extent to which program activities have contributed to expected results as defined in the WSP Strategy 09-18 and regional strategies 04-08

Evidence of contributions to the attainment of objectives (region, nation and type of programming)








• Public sector stakeholders from ‘Focus Countries”

Document review

Questionnaire


3. Efficiency

Are the benefits of WSP activity commensurate with the level of resources expended?

Does the WSP have the systems in place to assess its efficiency?

Is the WSP perceived to be cost-effective by its partners?

What are perceived to be the salient “impacts and benefits” of the WSP initiatives (by type, by region, by country)?

What M&E mechanisms exist to be able to demonstrate the longer-term uptake of WSP activity (the “impacts and benefits”)?

Level of cost-effectiveness in the WSP programming

Evidence of M&E systems in place


Data drawn from WSP and or WB management information systems



Document review

Questionnaire



September 2009


19

AREA OF


What are the most efficient areas of WSP activity? (country, region, thematic areas)

How do WSP stakeholders conceptualize “efficiency”?

What is perceived to be the most/ the least efficient area of activity?

What are the management practices that support or limit WSP efficiency?

Level of perceived efficiency in programming (thematic areas, regions and countries)

Evidence of adoption of management practices to improving or limiting efficiency

WSP documents and project plans / reports (HQ, regional, country)





Document review

Statistical data analysis

Questionnaire


4. Institutional Arrangements

What were the most effective relationships and partnerships for the WSP?

What types of partnerships exist? (e.g. funding partners, implementation partners, policy influencing partnerships, learning/knowledge partnerships, networking and capacity building partnerships, relationship with the World Bank)

What do WSP stakeholders (beneficiaries/clients; WSP staff, WSP Council, others) see as the most/ least effective relationships and partnerships and why?

Are there variances across regions as to what is perceived to more/less effective?

Types of partnerships (country, region, thematic area)

Change in funding commitments to different types of partnerships

Level of financial contribution from the different types partnerships

Degree to which WSP objectives have been achieved faster and more effectively through certain types of partnerships than others









• Public sector stakeholders from ‘Focus Countries”

Document review

Questionnaire



September 200920


AREA OF


What are the advantages and disadvantages of the relationship with the World Bank?

What are perceived to be the strengths and limitations of the current relationship with the World Bank?

Degree to which the WSP benefits from the fiduciary role and the experience, network and expertise of the World Bank

Degree of WSP influence on the World Bank’s country strategies, lending, and analytical work







• Managers of analogous programming

Document review

Questionnaire


How appropriate is the WSP’s structure and what changes might be required?

How has the structure of the WSP changed over the last five years?

What as been the effect of structure on the efficiency and effectiveness of the WSP?

What are perceived to be the strengths and limitations of the current structure by varying groups (beneficiaries/ staff/ managers decision makers) and what evidence exists to substantiate these views?

Evidence of efficiency, new partnerships and goal attainment stemming from changes in structure

Change in cost related to the structure (human and financial)







Document review

Questionnaire


How effective is the current governance structure?

What are perceived by the Council to be the strengths and limitations of the current governance model?

What are perceived by other stakeholders to be the strengths and limitations of the current governance model?

How has the model evolved as a result of MTDF arrangements?

What are the reporting mechanisms that support WSP accountability?

Level of satisfaction of Council members and other stakeholders

Evidence of Council fulfilling governance roles

Evidence of reporting mechanisms to Council on WSP performance

Evidence of change as a result of MDTF arrangementsj







Document review



September 2009


21

AREA OF


5. Management

To what extent have program planning and management supported WSP effectiveness?

What are the strengths and limitations to current program planning and management?

To what extent have core and/or programmatic funding mechanisms facilitated effective program planning and management?

Across regions and types of programming what is the ratio of core to programming funding?

How does the WSP conceptualize and manage risk? Is WSP taking enough risks to achieve its goals? Are they the right risks?

To what extent has WSP been able to innovate in its programming?

Evidence of planning and management approaches that support effectiveness

Ratio of core funding relative to earmarked funding (across regions and types of programming)

Evidence of strengths/ limitations of both types of funding in relation to program planning and management

WSP strategies and business plans






Document review

Questionnaire


How effective are WSP approaches to M&E?

Does the WSP have in place the M&E capacity to assess efficiency and effectiveness?

What is the M&E structure of the WSP and does it vary across regions/ programming type etc?

What are the perceptions of beneficiaries / donors/ managers regarding the utility of M&E?

Have thematic / cross cutting evaluations/ reviews been undertaken by the WSP over the last four years?

If evaluations have been undertaken, how have their findings been used?

Do projects have built in follow up or monitoring components?

Extent to which M&E components are included in programming (across regions and types of programs)

Level of internal resources allocated to M&E

Frequency of project reporting (other than traditional fiscal reporting)

Number of post facto evaluations / reviews of WSP projects over the last four years

Evidence of monitoring components in projects





WSP staff and managers at HQ, regions and countries

WSP Council members

Document review

Questionnaire



September 200922


AREA OF


Cont’d What percentage of project budgets is set aside (if any) for reporting / M&E?

Does the WSP have an internal quality control mechanism to address potential project shortfalls?

Extent to which recommendations from evaluations (project, country program, WSP FY2003 evaluation) have been implemented

6. Strategy for Sustainability

How effective has the WSP been in managing its growth and the risk inherent in growth?

At what rate has the WSP grown over the past four years?

What have been perceived to be the strengths / benefits and liabilities/ challenges of such growth generally and by type?

What have been perceived to be the risks inherent in such growth (generally and by specific type)?

Have risk mitigation strategies been developed and if so have they been implemented?

Level of growth in project volumes, dollar values, staff, partnerships and new (or differing) programming types

Existence of a risk mitigation strategies







Document review

Statistical data analysis

Questionnaire


What have been the implications of growth?

What do stakeholders view as key issues about the “size” of the WSP?

What are perceived to be the “engines” for growth?

How can experience inform the future?

Perceptions of stakeholders regarding the size of the WSP and its engines of growth







Document review

Questionnaire



September 2009


23

AA pp pp ee nn dd ii xx VV II BB ii bb ll ii oo gg rr aa pp hh yy AfricaSan Elevates Sanitation and Hygiene, Goals for Africa, Retrieved January 29, 2009, from:

www.wsp.org

Amelink C. (Ed). (2009, June 3). Scaling up Handwashing Behavior Change- Third Annual Progress Report – Summary Information (Grant ID#: 42563 - Date Range of Activities Reported: 07/2008 – 12/2008), World Bank - Water and Sanitation Program.

Amelink C., Kullmann C., Perez E., Kumar A., Singh U., Paynter N., et al. (2009, March 6). Total Sanitation and Sanitation Marketing: New Approaches to Stimulate and Scale Up Sanitation Demand and Supply - Third Semi-Annual Progress Report – Summary Information (Grant ID#: 43633 - Date Range of Activities Reported: 07/2008 – 12/2008 , World Bank - Water and Sanitation Program.

Amelink, C. (2004, March). The Global Scaling Up Program: Results Chain, M&E Framework and Data Sources Operationalizing the Performance Monitoring Plans (Presentation), Water and Sanitation Program.

Amelink, C. (2004, March). The Global Scaling Up Program: Results Chain, M&E Framework and Data Sources Operationalizing the Performance Monitoring Plans, Water and Sanitation Program.

Badal, M. (2007, May). Engaging with Citizens to Improve Services, New Delhi: Water and Sanitation Program–South Asia.

Bangladesh, India and Pakistan (February – July 2007).

Bhatnagar, V., Gupta, S. K. (2008, April). Secured Landfills: The Bucket at the End of the Solid Waste Management Chain (Information Note), New Delhi: Water and Sanitation Program–South Asia.

Bhatnagar,V., Coad, A. (2007, December). Implementing Integrated Solid Waste Management Systems in India Moving Towards the Regional Approach (Report), New Delhi: Water and Sanitation Program–South Asia.

Bibby, S.(2005, December). National Hygiene and Sanitation Strategy, Federal Democratic Republic of Ethiopia, Ministry of Health, The Water and Sanitation Program- Africa of the World Bank.

Bibby, S.(2006, June). National Hygiene and “On-Site” Sanitation Protocol, Federal Democratic Republic of Ethiopia, Ministry of Health, The Water and Sanitation Program- Africa of the World Bank.

Bibby, S., Knapp, A.(2007, January). From Burden to Communal Responsibility: A Sanitation Success Story from Southern Region in Ethiopia (Field Note), Sanitation and Hygiene Series, Nairobi: Water and Sanitation Program- Africa.

Bisht, R. (2006, December 11). India can find inspiration from its local success stories, HT Research, New Delhi: Hindustan Times.

Brikke, F., Maruoka, H. (2008, Agosto).Construyendo una cultura del agua en el Perú: Estudio de percepción sobre el agua y hábitos de consumo en la población, Lima: Grupo del Agua.

Business Plans FY 2004-2008, Water and Sanitation Program.

Carter, R. (2006, October). Ten-step Guide Towards Cost-effective Boreholes: Case study of drilling costs in Ethiopia (Field Note), Rural Water Supply Series, Nairobi: Water and Sanitation Program –Africa , Rural Water Supply Network.


September 200924


Carter, R. C. (2006, June). Drilling for Water in Ethiopia: A Country Case-Study by the Cost-Effective Boreholes Flagship of the Rural Water Supply Network, Final Report, Volume 1, Water and Sanitation Program, Ministry of Water Resources, RWSN.

Castillo, O., Valencia, L., Agüero, R., Swanson, T., Calizaya, J. (Dir.). (2008, Abril). Revista Agua. Revista del Comité Sectorial de Agua y Saneamiento, No. 26.

Chakrabarti Agrawal, P. (2006, June). Jamshedpur Utilities and Services Company Limited - Improving WSS Services through Private Sector Partnerships (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Chakrabarti Agrawal, P. (2008, April). Performance Improvement Planning Designing an Effective Leakage Reduction and Management Program (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Chakrabarti Agrawal, P. (2008, April). Performance Improvement Planning Developing Effective Billing and Collection Practices (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Chakrabarti Agrawal, P. (2008, April). Performance Improvement Planning: Upgrading and Improving Urban Water Services (Overview), New Delhi: Water and Sanitation Program–South Asia.

Chakrabarti Agrawal, P. (2008, April). Upgrading and Improving Urban Water Services (Overview), New Delhi: The Water and Sanitation Program.

Chakrabarti Agrawal, P., Shukla, S. (2008, July). Performance Improvement Planning Implementing Robust Consumer Voice Mechanisms (Field Note), New Delhi: Water and

Chandler, C. (2004, June). External Evaluation of the Water and Sanitation Program for the period 1999 to 2003- Final Report / Annex EAP- East Asia and Pacific Region, ITAD Water / WEDC.

Chandler, C. (2004, June). External Evaluation of the Water and Sanitation Program for the period 1999 to 2003- Final Report / Annex SA - South AsiaRegion, ITAD Water / WEDC.

Changing Conditions for WSS WSP’s Response 2009, WSP AFR Retreat, Water and Sanitation Program (Power Point Presentation).

Colin, J., Keetelaar, C., Utomo, N.T., Blackett, I.C. (2009, April). Urban Sanitation in Indonesia: Planning for Progress (Field Note), Jakarta: Water and Sanitation Program East Asia and the Pacific.

Colin, J., Nijssen, S. (2007, December). Public Toilets in Urban India Doing Business Differently (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Connors, G., Brocklehurst, C. (2006, February). Connecting the Slums - A Utility’s Pro-Poor Approach in Bangalore (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Covering the period January 1 to December 31, 2005(Mid-Year Review), WSP SA India Urban Program, Water and Sanitation Program.

Covering the period January 1 to December 31, 2006 (End-Year Review), WSP SA India Urban Program, Water and Sanitation Program.

Covering the period January 1 to June 30, 2007 (Mid-Year Review), WSP SA India Urban Program, Water and Sanitation Program.

Cross, P. (2006, June). Country Actions on Finance and Corruption in the Water Supply and Sanitation Sector (WSP- Africa), Water and Sanitation Program.

Dasgupta, S. (2006, October). Solid Waste Management Initiatives in Small Towns


September 2009


25

De Jong, D. (2003, January). Advocacy for Water, Environmental Sanitation and Hygiene (Thematic Overview Paper), IRC International Water and Sanitation Centre.

DFID – WSP Partnership: Supporting National, State and Local Reforms in Water & Sanitation in India (Power Point Presentation), 1st Annual Review: Sep – Oct 2007, Water and Sanitation Program.

Djene, M. (2008, December). Baseline Household Survey, Institutional Performance and School Assessment Conducted in 22 Woredas of the Amhara National Regional State, Public Health Consultancy Services, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

Draft Report on Communication Needs Assessment Carried out in Bangladesh, India and Pakistan (February – July 2007).

East Asia and the Pacific Highlights of Fiscal Year 2009, The Water and Sanitation Program.

East Asia and the Pacific: Fiscal Year 2008 Achievements, Economic of Sanitation Initiative.

E-Newsletter for the Water and Sanitation Program community, Water and Sanitation Program, Retrieved from: www.wsp.org

Evaluation Mission 2004-2008, Secondary Data WSP- LAC, Water and Sanitation Program.

Fall, M. Support DPSP to improve management of RWS systems in Rwanda, Year 1 of 3 (July 2007 to June 2010), Water and Sanitation Program.

Ghosh Moulik, S., Agrawal, P.C., Vemuri, S. (2004, March 19-20). Nagari / City-wide Universal Sanitation: Challenges and Strategies, Sixteenth Meeting of the Urban Think Tank in Pune, New Delhi: Water and Sanitation Program–South Asia.

Ghosh Moulik, S., Kumar, C. A. (2007, December). Frequently Asked Questions: Rural Sanitation and Hygiene Practices, Water and Sanitation Program.

Ghosh Moulik, S., Kumar, C. A. (2007, October). Module 1: Guidance Notes: Training of Trainers’ Manual on Community-driven Total Sanitation, Water and Sanitation Program.

Ghosh Moulik, S., Kumar, C. A. (2007, October). Module 2: Trainers’ Notes: Training of Trainers’ Manual on Community-driven Total Sanitation, New Delhi: Water and Sanitation Program –South Asia.

Gichuri, W., Weitz, A., Revels C. & Brikke, F. (2008, June 12). Achievements and FY09 Highlights (Presentation to WSP Council Meeting), London: Water and Sanitation Program.

Gichuri, W. (2007, June 4 -5). Water and Sanitation Council Meeting 2007: Improving Monitoring and Quality of WSP’s Work Program, Amsterdam: Water and Sanitation Program.

Global Team Meeting. (2008, July). The WSP Global Scaling Up Sanitation Project (Total Sanitation and Sanitation Marketing): Key Messages Revisited, Bali: The Water and Sanitation Program.

Hernowo, B. (Dir.). (2006, September- Second Edition). Urban Sanitation: Portraits, Expectations, and Opportunities/ It’s not a private matter anymore! Jakarta: Published by the Government of Indonesia and cooperation with the World Bank Water and Sanitation Program.

Heymans, C. (2006, November 9). Universal Access to Water & Sanitation in Urban India: Lessons (Presentation at TERI conference), Delhi: Water & Sanitation Program (South Asia)

Heymans, C. (2008, February 26). Follow up to meeting on municipal lending: Report Attached (Personal letter to Mr. Ramachandran), Water and Sanitation Program (Delhi)


September 200926


Heymans, C. (December 11, 2007). JNNURM & Water & Sanitation in Urban India: Reform considerations (Power Point Presentation at JNNURM conference of India Infrastructure), Delhi: Water & Sanitation Program (South Asia).

Heymans, C., Joshi, R. (2007, November 14). Market finance for local service delivery (Power Point Presentation), New Delhi: Water and Sanitation Program.

Highlights and Achievements FY2008, Nairobi: Water and Sanitation Program-Africa. Water and Sanitation Program-Africa: Working to improve policies, practices and capacities, Nairobi: Water Sanitation Program, Africa Region.

Highlights and Achievements in Peru and in Nicaragua, Fiscal Year 2005 to Fiscal Year 2008.

Hutton G, Rodriguez UE, Napitupulu L, Thang P, Kov P. (2007, November). Economic Impacts of Sanitation in Southeast Asia Summary, Water and Sanitation Program - East Asia and the Pacific and the World Bank East Asia and the Pacific Region.

Hyderabad: The Water and Sanitation Program – South Asia.

Independent Evaluation Group of the World Bank. (2007) Sourcebook for Evaluating Global and Regional Partnership Programs: Indicative Principles and Standards.. Washington, D.C.

India Urban Work Program for Fiscal Year 2005, Water and Sanitation Program – South Asia.

Institutional and Service - Delivery Issues (Power Point Presentation), Hyderabad: The Water and Sanitation Program – South Asia.

International Workshop on Consultations and Strategic Communications in the Water and Sanitation Sector (Draft), Bangkok (31 March to 4 April 2008): Water and Sanitation Program.

Investment Programme for the Economic Recovery Strategy for Wealth and Employment Creation 2003-2007 (Revised), Republic of Kenya.

Jani, R. B. (2007, June). Water, Sanitation, and Hygiene for People Living with HIV and AIDS (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Kopitopoulous, D. (2005, December 10). A Strategy for Enhancing Urban Sanitation in Cambodia (Report), The World Bank.

Kruse Tietz, L. (2006, June 10). Water and Sanitation Program Finance Report for Fiscal Year 2006 (WSP and ESMAP), Water and Sanitation Program.

Kruse Tietz, L. (2007, June 5). Water and Sanitation Program Finance Report FY07 and Multi-donor Trust Funds - WSP MYR EYR Reports, Water and Sanitation Program. Water and Sanitation Program Financial Report - Fiscal Year 2004, Water and Sanitation Program.

Lavado de Manos, Presentation, COSUDE.

Lessons and Implications (Case Study), New Delhi: Water and Sanitation Program–South Asia.

Lincklaen Arriëns, W., Flor M., Pascua, E., (2nd Regional Meeting of National Water Sector Apex Bodies, 27-29 April 2005). Leadership in Water Governance Performance: Indicators for Benchmarking of National Water Sector Apex Bodies, Bangkok: Asian Development Bank

Maheen Zehra, S.(2007, June). Empowering Citizens’Participation and Voice (Field Note), New Delhi: Water and Sanitation Program –South Asia.

Marmanillo, I. Strengthening Management of WSS Provision in Small Towns in Peru – LA/PER/26, Year 5 of 5 (July 2003 – December 2008).


September 2009


27

McAllister, E. (2008, November). Bringing together the best of science and the best of development: Independent Review of the CGIAR System – Synthesis Report. Available at: www.cgiar.org/pdf/agm08/agm08_independent_review_synthesis_report.pdf.

Mehra, V., Lal, S. (2006, August). Use of Consultations and Communications in Reform and Infrastructure Projects (Proceedings), New Delhi: Water and Sanitation Program –South Asia.

Metha, M., Virjee, K., Fugelnes T., Bekalu, T., Ondari, J. (December 18, 2004). Ethiopia Water Supply Sector Resource Flows Assessment, Water and Sanitation Program – Africa.

Mid and End of Year Progress Sheets FY 2004-2008, Water and Sanitation Program.

Mid of Year Reports FY 2004-2009, Water and Sanitation Program.

End of Year Reports FY 2004-2008, Water and Sanitation Program.

Minutes from Sida Mission, November 5-15, 2007, Indonesia and Cambodia.

Mukherjee, N.,Van Wijk, C. (Ed.). (2003).Sustainability Planning and Monitoring in Community Water Supply and Sanitation, Washington: Water and Sanitation Program.

Nazareth Satyanand, P. (2007, May). Overview and Key Findings Engaging with Citizens to Improve Services, New Delhi: Water and Sanitation Program–South Asia.

Neogi, S. (2006, December 11). Demand for clean toilets has to come from users, HT Research, New Delhi: Hindustan Times.

Ockelford, J. (2006, June). Cambodia - Rural Water Supply and Sanitation Sector Review - Final Report, Oxford: Oxford Policy Management.in Cambodia, Phnom Penh: Centre for Advanced Study (for the World Bank).

Perez, E. (2006, November 20). Grant Proposal – Summary Information: Total Sanitation and Sanitation Marketing: New Approaches to Stimulate and Scale Up Sanitation Demand and Supply, World Bank - Water and Sanitation Program.

Perez, E., Ijjasz, E. (2006, November 21). Grant Proposal – Summary Information: Public Scaling Up Handwashing Behavior Change, World Bank - Water and Sanitation Program

Pilgrim, N., Samuel, S., Abhyankar G.V. (2008, May). Success Story in Kerala Local Governments and User Groups Plan and Implement Large Water Supply Schemes (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Program Credit (P099979), Project Identification Mission: October 9-13; November 13-17, 2006.

Project Sheets, Water and Sanitation Program.

Revels, C. (2006, June). Bringing in New Partners to Improve WSS Service: Domestic Private Sector, Water and Sanitation Program – South Asia.

Robinson A.J. (2005, May). Scaling-Up Rural Sanitation in South Asia: Lessons Learned from Bangladesh, India, and Pakistan (Report). Water and Sanitation Program - South Asia.

Robinson, A. (2007, March). Final Report: Strategic Actions to Improve Rural Hygiene and Sanitation in Cambodia : Rural Sanitation and Hygiene in Cambodia: The Way Forward? Water and Sanitation Program Cambodia.

Robinson, A. (n.d.).Universal Sanitation in East Asia: Mission possible?, Joint WSP-WHO- UNICEF Publication for the EASan Conference (Beppu, Nov.30 –Dec. 1).


September 200928


Rosenboom, J-W., Ockelford, J. Robinson, A. (2007, March). Water Supply and Sanitation in Cambodia: Poor Access for Poor People, World Bank Water and Sanitation Program & Oxford Policy Management for DFID.

Rosensweig, F. (2008, June). Synthesis of Four Country - Enabling Environment Assessments for Scaling Up Sanitation Programs - Report, Global Scaling Up Sanitation Project, Water and Sanitation Program.

Salter, D. (2008, October). Identifying Constraints to Increasing Sanitation Coverage: Sanitation Demand and Supply in Cambodia (Field Note), Phnom Penh: The Water and Sanitation Program.

Sanaan, D., Gosh Moulik, S. (2007, February).Community-Led Total Sanitation in Rural Areas: An Approach that Works (Field Note),New Delhi: Water and Sanitation Program–South Asia.

Sarkar, S., Ghosh Moulik, S., Sen, S. (2006, September). The Mumbai Slum Sanitation Program - Partnering with Slum Communities for Sustainable Sanitation in a Megalopolis (Report), New Delhi: Water and Sanitation Program–South Asia.

Saskena, P. S., (2006, December 11). Cities need a policy on sanitation, HT Research, New Delhi: Hindustan Times.

Sharma, A. (2006, May). Urban Water Sector in South Asia – Benchmarking Performance (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Slater, D. (2004, January). Private Sector Engagement in Rural Water Supply in the Mekong Region: Tapping the Market (Field Note), Jakarta: Water and Sanitation Program.

Snell, M. (2004, June). External Evaluation of the Water and Sanitation Program for the period 1999 to 2003- Final Report / Annex LAC – Latin America and Caribbean Region, ITAD Water / WEDC.

So, J. (2008, June 12). Discussion Session B Medium Term Sub-sectoral Strategies, London: Water and Sanitation Program.

So, J. (2008, June 12). FY08 Progress Report, London: Water and Sanitation Program.

So, J. (2008, June 12). Water Sanitation Program: Fiscal Year 2008 Progress Report, London: Water and Sanitation Program

So, J. (2008, June 13). Business Plan Fiscal Year 2009-2011 (WSP Council Meeting)London: Water and Sanitation Program.

Srivastava, V. (2004, April). Lessons for India: Australia’s Water Sector Reforms (Field Note), New Delhi: Water and Sanitation Program–South Asia.

Srivastava, V., Sharma, P. (2004, January). Focus on Maharashtra: Alternate Management Approaches for Village Water Supply Systems (Field Note), Water and Sanitation Program.

SToPS! Total Sanitation & Sanitation Marketing: Scaling up community-led approaches to safe, healthy sanitation and improved hygiene behaviour, Jakarta: Water and Sanitation Program for East Asia and the Pacific (WSP-EAP).

Strategic Operational Principles for 2006 – 2015, Water and Sanitation Program.

Tayler, K. (2004, June). External Evaluation of the Water and Sanitation Program for the period 1999 to 2003- Final Report / Annex AF- Africa, ITAD Water / WEDC.

Timm, J. (2006, April). Dera Ismail Khan Tehsil Municipal Administration, Formulating Strategic Plans (Field Note), Islamabad: Water and Sanitation Program –South Asia.


September 2009


29

To Forge a Partnership with the Media (Conclave Proceedings), Delhi: Foundation for Change Management & USAID.

Total Sanitation and Sanitation Marketing: New Approaches to Stimulate and Scale Up Sanitation Demand and Supply - Third Semi-Annual Progress Report – Summary Information (Grant ID#: 43633 - Date Range of Activities Reported: 07/2008 – 12/2008 , World Bank - Water and Sanitation Program.

UNICEF and World Health Organization (2008). Progress on Drinking Water and Sanitation: Special Focus on Sanitation. New York and Geneva.

UNICEF and World Health Organization (2008). A Snapshot of Sanitation in Africa: A special tabulation for AfricaSan based on preliminary data, AfricaSan: Second African Conference on Sanitation and Hygiene (18-20 February 2008) Durban.

United Nations Department of Economic and Social Affairs (UN-DESA) and UN-Water Decade Programme on Capacity Development (UNW-DPC). (2008, December). Gender-Disaggregated Data on Water and Sanitation - Expert Group Meeting Report.

Vera, R. (2007). Mejorando la transparencia, información y rendición de cuentas en el sector de agua y saneamiento - La experiencia de Honduras y Nicaragua. Presentación, Water and Sanitation Program, LatinoSan 2007, available at: www.waterintegritynetwork.net

WaSH M&E Framework and Manual, Version 1.0, Ethiopia Water Supply, Sanitation and Hygiene / Monitoring and Evaluation / Framework and Manual, The Federal Democratic Republic of Ethiopia.

Water and Sanitation Financial Report – Fiscal Year 2006, Water and Sanitation Program.

Water and Sanitation Program Council Charter (Adopted March 21, 2001), Water and Sanitation Program.

Water and Sanitation Program Finance Report – Fiscal Year 2008, Water and Sanitation Program.

Water and Sanitation Program Financial Report – Fiscal Year 2005, Water and Sanitation Program.

Water and Sanitation Program Global, Regional and Country Action Plan to Support the United Nations International Year of Sanitation Objectives (IYS), Water and Sanitation Program.

Water and Sanitation Program, Annual Financial Report 2007 (draft), Water and Sanitation Program.

Weitz, A. (2007, June 4-5). Presentation WSP - East Asia & the Pacific- Fiscal Year 2007: Achievements and Highlights for FY08 (8th Council Meeting), Amsterdam: Water and Sanitation Program - East Asia and the Pacific.

World Bank (2005). Report 31303 - Towards a More Effective Operational Response Arsenic Contamination of Groundwater in South and East Asian Countries: Volume I Policy Report & Volume II Technical Report.

World Bank Aide Memoire - JNNURM Institutional Strengthening & Capacity Building Program Credit (P099979), Project Identification Mission: October 9-13; November 13-17, 2006.

Yemane, Y., Muluneh, B., Bibby, S. (2007, May 8). Needs Assessment to Achieve Universal Access to Improved Hygiene and Sanitation by 2012, Final Draft, Federal Democratic Republic of Ethiopia: Ministries of Health, Water Resources, Education and Urban Development, European Union Water Initiative.

(n.d.). Activities Outline for Indonesia, Water and Sanitation Program.


September 200930


(n.d.). AMPL(WSES)11 National Principles - Breaking News (Indonesia’s Major Crisis –DVD), Jakarta: Waspola.

(n.d.). Awakening Change: Transformation of sanitation behaviour in rural Indonesia,Water Supply and Environmental Sanitation Policy and Action Planning Project, Australian Government, Water and Sanitation Program.

(n.d.). Information Catalog Choices of Sanitation Facilities, WC-KU Sehat.

(n.d.). Rural Sanitation Overview in Indonesia, TSSM Challenge, Indonesia Total Sanitation and Sanitation Marketing, The Water and Sanitation Program, pp.17-19.

(n.d.). SToPS! Total Sanitation & Sanitation Marketing: Scaling up community-led approaches to safe, healthy sanitation and improved hygiene behaviour, Jakarta: Water and Sanitation Program for East Asia and the Pacific (WSP-EAP).

(n.d.). WASAP-/ ISSDP Management Structure and ISSDP/SUSEA Scope and Focus,Water and Sanitation Program.

(n.d.). WaSH M&E Framework and Manual, Version 1.0, Ethiopia Water Supply, Sanitation and Hygiene / Monitoring and Evaluation / Framework and Manual, The Federal Democratic Republic of Ethiopia.

(n.d.). Waspola: Water Supply and Sanitation Policy Formulation and Action Planning Project 1998/2003- 2004-2009 (Power Point Presentation), The Government of Indonesia, AusAID and WSP-EAP/World Bank

(1999). Water and Sanitation Services for the Poor: Innovating though Field Experience (Program Strategy 1999-2003), Water and Sanitation Program, Washington D.C.: International Bank for Reconstruction and Development / The World Bank.

(2002, April 1). National Water Policy, New Delhi: Government of India – Ministry of Water Resources.

(2002, February). Water Supply and Sanitation Inputs for Ethiopia Full Poverty Reduction Strategy Paper, Background Report for the Ministry of Water Resources, Water and Sanitation Program.

(2003). Indonesia’s National Policy: Development of Community-Based Water Supply and Environmental Sanitation (DVD), Republic of Indonesia, Water and Sanitation Program and AusAID.

(2003, June). Water for All: The Water Policy of the Asian Development Bank, Asian Development Bank.

(2003, March). Interim Poverty Reduction Strategy Paper, A process Framework of Strategic Formulation for Long Term Poverty Alleviation, Jakarta: Republic of Indonesia- Committee for Poverty Alleviation.

(2004). Water and Sanitation Program Annual Report 2002-2003, Water and Sanitation Program.

(2004). Sanimas (Leaflet), Jakarta: Republic of Indonesia, Water and Sanitation Program and AusAID.

(2004). Supporting Urban Reforms in India: Annual report on program implementation: Report to SIDA Covering the period January 1 to December 31, 2004 (Annual Review), WSP SA India Urban Program, Water and Sanitation Program.

(2004, June). External Evaluation of the Water and Sanitation Program for the period 1999 to 2003 to the Water and Sanitation Program Council, United Kingdom: ITAD~Water /WEDC.

(2004, December). Study Report on the effectiveness of WSP-LAC Communication tools – Preliminary Results. Short version. Apoyo Communicacion Corporativa.


September 2009


31

(2005). Supporting Urban Reforms in India: Mid-year report on program implementation: Report to SIDA Covering the period January 1 to June 30, 2005 (Mid-Year Review), WSP SA India Urban Program, Water and Sanitation Program.

(2005). Supporting Urban Reforms in India: Report on program implementation to SIDA

(2005). Water and Sanitation Program Council Meeting (Minutes of the Meeting), June 9-10, 2005, Zurich: Water and Sanitation Program.

(2005, August). Managing Karachi’s Water Supply and Sanitation Services: Lessons from a Workshop /Karachi, February 23-24, 2005 (Proceedings), Islamabad: Water and Sanitation Program –South Asia.

(2005, June). Funding Strategy: Opportunities to Rise to the MDG Challenge –WSP Council, Water and Sanitation Program.

(2005, June). Proposal for Financial Support from the Swiss Agency for Development and Cooperation for the Water and Sanitation Programme in the Latin American Region July 2005 – June 2008 (FY2006 – 2008). Water and Sanitation Program.

(2005, June).Lettre de politique sectorielle de l'hydraulique et de l'assainissement en milieu urbain et rural, République du Sénégal: Ministère de l'Agriculture et de l'Hydraulique, Ministère de la Prévention, de l'Hygiène Publique et de l'Assainissement, Ministère du Plan et du Développement Durable, Ministère de l'Economie et des Finances.

(2005, October 16). Bangladesh: Unlocking the Potential- National Strategy for Accelerated Poverty Reduction, General Economics Division Planning Commission, Government of People’s Republic of Bangladesh.

(2005, November). Republic of Nicaragua National Development Plan

(2005, December 6- 7). 24/7 Continuous Water Supply (Power Point Presentation),Hyderabad: The Water and Sanitation Program – South Asia.

(2005, December 6- 7). Improving UWSS and SWM Services: Overarching Policy, Institutional and Service - Delivery Issues (Power Point Presentation), Hyderabad: The Water and Sanitation Program – South Asia.

(2005, December 22). National Strategic Development Plan 2006-2010, the Royal Government of Cambodia.

(2006). Water and Sanitation Program Annual Report 2005: Improving Lives through Better Water and Sanitation Services, Water and Sanitation Program.

(2006). National Conclave on Globalizing Indian Cities: Partnership for Change To Forge a Partnership with the Media (Conclave Proceedings), Delhi: Foundation for Change Management & USAID.

(2006). Supporting Urban Reforms in India: Report on program implementation to SIDA Covering the period January 1 to June 30, 2006(Mid-Year Review), WSP SA India Urban Program, Water and Sanitation Program.

(2006). Water and Sanitation Program Council Meeting (Minutes of the Meeting), June 8-9, 2006, Paris: Water and Sanitation Program.

(2006, February). Memoria del Taller SWAp en Agua Potable y Saneamiento - Montelimar, Nicaragua, 19-20 de mayo de 2005. Enfoque Sectorial Amplio para el Sector Agua y Saneamiento en Nicaragua. Water and Sanitation Program.


September 200932


(2006, February). El Programa de Agua y Saneamiento para América Latina, Presentación, Water and Sanitation Program.

(2006, February). Experiences with Strategic Planning of Rural Drinking Water and Sanitation in Discrict Municipalities (Pilot Project to improve district wate abd sanitation Management and sustainability-PROPILAS), Lima: Water and Sanitation Program Latin America and the Caribbean.

(2006, March). Memorandum of Understanding Between Ministry of Water Resources, Ministry of Health and Ministry of Education on The Integrated Implementation Modality of Water Supply, Sanitation and Hygiene Education (WASH) Programs in Ethiopia, Addis Ababa.

(2006, March). Rehabilitating the Urban Water Sector in Cambodia. Water Supply and Sanitation Feature Stories, Vol. 9. Water Supply and Sanitation Sector Board of the World Bank.

(2006, Marzo). Texto Único Ordenado: Reglamento de la ley general de servicios de saneamiento, LEY No. 26338, Anexo de la Revista Agua No 21, Lima: Ministerio de Vivienda, Construccion y Sanaemiento

(2006, April). Biofiltro: Una opción sostenible para el tratamiento de aguas residuales en pequeñas localidades, Water and Sanitation Program.

(2006, June). Drilling for Water in Ethiopia: A Country Case-Study by the Cost-Effective Boreholes Flagship of the Rural Water Supply Network, Final Report, Volume. 2- Annexes, Water and Sanitation Program, Ministry of Water Resources, RWSN.

(2006, June). Flagship Activities for Fiscal Year 2006-2007 / Efficient and Effective Investment to Achieve the MDGs: Laying the Foundations, Water and Sanitation Program.

(2006, September). Final Sector Review Report of Water Supply, Sanitation and Hygiene– Ethiopia (For presentation to the 1st Multi Stakeholder Forum October 11-13, 2006), EU Water Initative, CRDA Water Working Group & Ministries of Water Resources, of Health, of Education of Ethiopia.

(2006, September). Memoria del Taller “Reducción de la Vulnerabilidad de los Sistemas de Agua Potable y Saneamiento en Nicaragua”. Water and Sanitation Program.

(2006, September). Poverty Reduction Strategy Paper II, Republic of Senegal.

(2006, September). Review of AusAID's Partnership with the Water and Sanitation Program - South Asia Services Order No 10306/16, AusAID.

(2006, October 24-26). Aligning for Action: Sustainable Development through Safe Water, Environmental Sanitation and Hygiene (DVD), Debre Berhan: Water and Sanitation Program.

(2006, October 24-26). Aligning for Action: Sustainable Development through Safe Water, Environmental Sanitation and Hygiene / Whole System in the Room (WSR) Multi Stake-holder Meeting Technical Report, Debre Berhan, Ethiopia: Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program/World Bank & the USAID/ Hygiene Improvement Project).

(2006, October). Getting Africa on Track to Reach the MDGs on Water and Sanitation: A Status Review of Sixteen African Countries, A regional initiative by: AMCOW, EUWI, WSP and the UNDP.

(2006, October). Una vision holistica del saneamiento – perspectivas, Presentation. Water and Sanitation Program.

(2006, November 25). National Conclave on Water and Cities: Forging Partnership with Media…, Hyderabad.


September 2009


33

(2007). 8th Water and Sanitation Program Council Meeting (Minutes of the Meeting), June 4-5, 2007, Amsterdam: Water and Sanitation Program.

(2007). Africa, Retrieved January 29, 2009, from: www.wsp.org.

(2007). Awakening: The Story of Total Sanitation in Bangladesh (parts I and II), Retrieved January 29, 2009, from: www.wsp.org

(2007). Colaboración PAS-COSUDE: Resultados de la evaluación rápida 2005-2008, 31 octubre 2007, COSUDE.

(2007). East Asia and Pacific, Retrieved January 29, 2009, from: www.wsp.org.

(2007). Improving Monitoring and Quality of WSP’s Work Program, Amsterdam: Water and Sanitation Program.

(2007). Latin America and Caribbean, Retrieved January 29, 2009, from: www.wsp.org.

(2007). South Asia, Retrieved January 29, 2009, from: www.wsp.org.

(2007). Supporting Institutional Reforms in the water and sanitation (W&S) sector in South Asia, Quality Reporting System - Main Report, AusAID (with Annexes 1 to 4).

(2007). Supporting Urban Reforms in India: Report on program implementation to SIDA

(2007, January). Taking Water and Sanitation Services to the Urban Poor (Case Study),

(2007, March). Country-level Sector Information and Monitoring Systems (SIMS) for Water and Sanitation in Africa Practitioners’ Workshop- March 27-29, Nairobi: Water and Sanitation Program and African Water Facility.

(2007, May). EU Water Initiative: Financing Strategy for the Water Supply and Sanitation Sector – Ethiopia – Executive Report – Final, Ministry of Water Resources (Government of Ethiopia), Italian Cooperation Addis Ababa.

(2007, May). Experiencias de participación privada local de pequeña escala en Centro América – Informe Final. Water and Sanitation Program.

(2007, May). Financing Strategy for the Ethiopian Water Supply and Sanitation Sector, Ethiopia – Annexures, EU Water Initiative.

(2007, May). South Asia / Today’s Water Supply and Sanitation Sector Challenges in South Asia, Water and Sanitation Program–South Asia.

(2007, June 6). Improving Monitoring Systems for MDG Targets in Africa, Retrieved January 29, 2009, from: http://www.wsp.org (2004, March 12). (2008). A Snapshot of Sanitation in Africa: A special tabulation for AfricaSan based on preliminary data from the WHO/UNICEF, Joint Monitoring Programme for Water Supply and Sanitation, AfricaSan: Second African Conference on Sanitation and Hygiene, Durban: World Health Organization and United Nations Children’s Fund.

(2007, June 29). INDIA 2025: Inputs for an Urban Strategy, Presentation to the Planning Commission (Draft), Sustainable Development Sector Unit, India Country Management Unit/South Asia Region: The World Bank.

(2007, July). El ferrocemento: una opción tecnológica para la construcción de tanques de almacenamiento de agua, Lima: Proyecto de Saneamiento Básico de la Sierra Sur y el Programa de Agua y Saneamiento – Región America y el Caribe.


September 200934


(2007, September). Enhancing the Monitoring and Evaluation System of the Water and Sanitation Program – A Progress Report: Submission to Council, Water and Sanitation Program.

(2007, October). Evaluación del Estado actual del Saneamiento en Comunidades Rurales, pequeñas poblaciones y zonas periurbanas de Nicaragua, Water and Sanitation Program.

(2007, October). National Sanitation Conference 2007. Percik: Information Media for Water Supply and Environmental Sanitation, Jakarta: Water Supply and Sanitation Working Group.

(2007, October). The Amhara Regional Behavior Change Strategy: To Achieve at Scale Safe Water, Hygiene & Sanitation Improvement, Amhara Bureau of Health and the Ministry of Health (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2007, October 8). Memorandum of Understanding Between Development Partners and the Ministries of Health, Water Resources and Education of the Federal Democratic Republic of Ethiopia on the Management of the Capacity Building Pooled Fund for Water, Sanitation and Hygiene Sector “ The WASH Capacity Building Pool” 1 January 2008 – 31 December 2010, Version 3.0.

(2007, October 31). Colaboración PAS-COSUDE: Resultados de la evaluación rápida, Water and Sanitation Program & COSUDE (Agencia Suiza para el Desarrollo y la Cooperación).

(2007, November). Economic Impacts of Sanitation in Southeast Asia Summary: A four-country study conducted in Cambodia, Indonesia, the Philippines and Vietnam under the Economics of Sanitation Initiative (Research Report), Jakarta: Water and Sanitation Program East Asia and the Pacific, World Bank Office.

(2007, November). Market Finance for Local Service Delivery: Perspectives on USSS Sector and Municipal Borrowing in India, Briefing Note on UWSS sector on landing and borrowing practices/constraints, Water and Sanitation Program.

(2007, December 18). A Conceptual Framework and Workplan for the Development of WASH Monitoring and Evaluation, Addis Ababa: The Federal Democratic Republic of Ethiopia, Ministry of Water Resources.

(2007, December). Stakeholder Engagement for Improving Service Delivery in Water and Sanitation Sector: Workshops for Managing Change, Report on Andhra Pradesh workshops, Water and Sanitation Program.

(2008). Aspectos Generales de una Campana de Lavado de Manos. Water and Sanitation Program.

(2008). Can Africa Afford to Miss the Sanitation MDG Target? A review of the sanitation and hygiene status in 32 countries, A Joint Initative by African Ministers’ Council on Water, African Development Bank, the World Bank and the Water and Sanitation Program.

(2008). Clean Living Part II: “Where is the Loo?” (DVD), England: Television Trust for the Environment (TVE) for BBC with the overall guidance, support and facilitation of Water and Sanitation Program-Africa.

(2008). Collaboration between SDC and WSP in Latin American Region – Project Proposal Seeking Financial Support for the Phase 2009-2011 – Version 1, September 2008, Water and Sanitation Program.

(2008). East Asia and the Pacific- Fiscal Year 2008 Achievements, The Water and Sanitation Program.

(2008). Total Sanitation in Indonesia: Needs more than Just Projects, Bekasi: Collaboration between AKADEMIKA-Center for Public Policy Analisis (Indonesia) and Institute of Development Studies, University of Sussex (UK).


September 2009


35

(2008). Water and Sanitation Program (WSP) Action Plan to Support the International Year of Sanitation (IYS) Objectives WSP Global, Regional and Country Action Plan to Support the United Nations International Year of Sanitation Objectives (IYS).

(2008). Water and Sanitation Program Council Meeting (Minutes of the Meeting), June 12-13, 2008, London: Water and Sanitation Program.

(2008). Going to Scale - Assisting African Nations to Achieve the MDGs in Water Supply, Sanitation and Hygiene. Trust Fund No.070331/SIDA Contribution No.73000654 – Final Report November 2005 – September 2008. Water and Sanitation Program & SIDA.

(2008, February). Economic Impacts of Sanitation in Cambodia: A five-country study conducted in Cambodia, Indonesia, Lao PDR, the Philippines and Vietnam under the Economics of Sanitation Initiative (Research Report), Jakarta: Water and Sanitation Program East Asia and the Pacific, World Bank Office.

(2008, February). Economic Impacts of Sanitation in South East Asia: A four country study conducted in Cambodia, Indonesia, the Philippines and Vietnam, Jakarta: World Bank, Water and Sanitation Program.

(2008, February). Ethiopia Country Sanitation Report – Final Draft.

(2008, February). The eThekwini Declaration and AfricaSan Action Plan - 11th African Union Summit “Meeting the Millennium Development Goals on Water and Sanitation”, Durban: Water and Sanitation Program – Africa.

(2008, January 21). Minutes from Sida Mission 5-15 November 2007 to Indonesia and Cambodia, Water and Sanitation Program, Sida Department for Natural Resources and the Environment.

(2008, January).Considerations for a Strategy on Water and Sanitation Services to the Indian Poor: A discussion paper prepared for the Ministry of Housing and Urban Poverty Alleviation Water and Sanitation Program (South Asia), New Delhi.

(2008, March). World Water Day 2008: Sanitation Conserves Water and Environment. Percik: Information Media for Water Supply and Environmental Sanitation, Jakarta: Water Supply and Sanitation Working Group.

(2008, April). Project Implementation Plan: Total Sanitation and Sanitation Marketing Project, Indonesia: The Water and Sanitation Program.

(2008, May). El estado del saneamiento en Nicaragua: Resultados de una evaluación en comunidades rurales, pequeñas localidades y zonas periurbanas, Presentación, Water and Sanitation Program.

(2008, May). Pakistan, External Evaluation- Final Report, Water and Sanitation Program.

(2008, June). South Asia / Water Supply and Sanitation Challenge in South Asia, Water and Sanitation Program–South Asia.

(2008, June). South Asia: Highlights and Activities Fiscal Year 2009 & 2008, Water and Sanitation Program.

(2008, June). Water and Sanitation Program: Working to Improve Policies, Practices and Capacities, Water and Sanitation Program –South Asia.

(2008, July). FY2009-2018 Global Strategy: Scaling up Sustainable Services, Water and Sanitation Program.

(2008, July). Global Crisis: What are you doing about it?, Medium-Term Strategic Framework on Sanitation, Water and Sanitation Program.


September 200936


(2008, July). National Water Supply, Sanitation and Hygiene (WaSH) Program, Program Implementation Manual (Updated July 2008), Federal Democratic Republic of Ethiopia.

(2008, July). Water and Sanitation Program Fiscal Year 09-11 Business Plan, Washington: The Water and Sanitation Program.

(2008, August 19). Culture of Water Campaign Launches in Peru, Retrieved March 14, 2009, from: www.wsp.org

(2008, August 20). Leveraging Global and Local Knowledge, Water and Sanitation Program.

(2008, August). Economic Impacts of Sanitation in Indonesia: A five-country study conducted in Cambodia, Indonesia, Lao PDR, the Philippines and Vietnam under the Economics of Sanitation Initiative (Research Report), Jakarta: Water and Sanitation Program East Asia and the Pacific, World Bank Office.

(2008, August). WSES Networking. Percik: Information Media for Water Supply and Environmental Sanitation, Jakarta: Water Supply and Sanitation Working Group.

(2008, September 2). WSP Global Scaling Up Handwashing Project Learning Strategy, Water and Sanitation Program.

(2008, September 2). WSP Scaling Up Washing Project: Learning Strategy, The Water and Sanitation Program.

(2008, September). A Guide to Decisionmaking Technology Options for Urban Sanitation in India, New Delhi: Water and Sanitation Program & Government of India /

(2008, September). Phase II: Benchmarking Urban Water: Utilities in India, New Delhi: Water and Sanitation Program–South Asia.

(2008, October). Monitoring and Evaluation Framework for the Program to Support At Scale Implementation of the National Hygiene and Sanitation Strategy through Learning by Doing in the Amhara Region, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2008, October). Horizontal Learning for Capacity Building of Local Government Institutions in Bangladesh, Water and Sanitation Program.

(2008, October). Monitoring and Evaluation Framework for the Program to Support At Scale Implementation of the National Hygiene and Sanitation Strategy through Learning by Doing in the Amhara Region, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2008, October). Public Media in WSES Communication. Percik: Information Media for Water Supply and Environmental Sanitation, Jakarta: Water Supply and Sanitation Working Group.

(2008, October). Woreda Resource Book: Community-Led Total Behavior Change in Hygiene and Sanitation / The Amara Experience in Line with the Health Extension Program, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2008, November). Bangladesh Country Paper – Third South Asian Ministerial Conference on Sanitation- November 18-21, 2008, New Delhi: Ministry of Local Government, Rural Development and Co-operatives Government of the People’s Republic of Bangladesh.

(2008, November). Unlocking the potential of the Domestic Private Sector in the Delivery of Water and Sanitation Services to the Poor - The Domestic Private Sector Participation (DPSP) Initiative (Annual Report), A DFID-Funded Program, The Water and Sanitation Program.


September 2009


37

(2008, December). Achieving MDGs Sanitation Target through CLTS. Percik: Information Media for Water Supply and Environmental Sanitation, Jakarta: Water Supply and Sanitation Working Group.

(2008, December). Global Scaling Up Sanitation Project – SaniFOAM: A Framework to Help Explain Sanitation Behaviors and Develop Appropriate Behavior Change Programs, Water and Sanitation Program.

(2008, December). Global Scaling Up Sanitation Project: Impact Evaluation of Total Sanitation and Sanitation Marketing in India, Indonesia, and Tanzania, The Water and Sanitation Program.

(2008, December). Global Scaling Up Sanitation Project: Learning Strategy, Water and Sanitation Program.

(2008, December). Global Scaling Up Sanitation Project: Project Overview, Water and Sanitation Project.

(2008, December). Global Scaling up Sanitation Project: Results Based Monitoring Framework and Performance Monitoring Plans, Managing for Development Results and Monitoring to Learn, The Water and Sanitation Program.

(2008, December). Global Scaling Up Sanitation Project: SaniFOAM: A Framework to Help Explain Sanitation Behaviors and Develop Appropriate Behavior Change Programs, Water and Sanitation Program.

(2008, December). The Global Scaling Up Sanitation Project & The Global Scaling Up Handwashing Project: Update on Current Status, Water and Sanitation Program.

(2008, December). WSP Progress Report for Rwanda 2007-2009: Policy Support for Water & Sanitation Services, Sector Coordination, Management of Rural and Small Town Water Supply Services and Hygiene & Sanitation; Submitted to the Department for International Development, Water and Sanitation Program, Rwanda Country Office.

(2008, December 31). Global Scaling Up Handwashing with Soap (HWWS) Project: Emerging Results Report, Water and Sanitation Program.

(2008, December 31). Global Scaling Up Sanitation Project: Emerging Results Report, Total Sanitation and Sanitation Marketing (TSSM).

(2008, December 31). Global Scaling Up Sanitation Project: TSSM Emerging Results Report, Water and Sanitation Program.

(2009). East Asia and the Pacific Highlights of Fiscal Year 2009, Water and Sanitation Program.

(2009). WSP LAC FY09 Achievements and Regional Strategy FY10-11, Water and Sanitation Program, available at: www.wsp.org.

(2009, January). Health Extension Worker Handbook: Training in Community-led Total Behavior Change in Hygiene and Sanitation (The Amhara Experience in Line with the Health Extension Program), Amhara National Regional State Health Bureau, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2009, January). Facilitator’s Guide: Training in Community-led Total Behavior Change in Hygiene and Sanitation (The Amhara Experience in Line with the Health Extension Program), Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).


September 200938


(2009, January). Health Extension Worker Handbook: Training in Community-led Total Behavior Change in Hygiene and Sanitation (The Amhara Experience in Line with the Health Extension Program), Amhara National Regional State Health Bureau, Amhara National Regional State Health Bureau (Supported by the Water and Sanitation Program & the USAID Hygiene Improvement Project).

(2009, January). Poverty profile and trends in Cambodia, 2007: Findings from the Cambodia Socio-Economic Survey (CSES), The World Bank - East Asia and the Pacific Region

(2009, February). World Bank Water Publications Catalogue, Washington: The International Bank for Reconstruction and Development/ The World Bank.

(2009, March). Improving Water Supply and Sanitation Services for the Urban Poor in India (Guidance Notes), New Delhi: Water and Sanitation Program South Asia.

(2009, March). Water & Sanitation Program (South Asia): Achieving & Measuring Results Strategic Considerations for WSP-retreat (Power Point Presentation), Water and Sanitation Program.

(2009, April). Programa Nacional de Apoyo Directo a los Más Pobres Juntos, Presidencia del Consejo de Ministros de la Republica Peruana y CRECER.


September 2009


39

AA pp pp ee nn dd ii xx VV II II LL ii ss tt oo ff PP ee oo pp ll ee II nn tt ee rr vv ii ee ww ee dd

Name Title Organization Context

CIVIL SOCIETY, NGOs, and PRIVATE SECTOR PARNERS

Daniel Annerose Directeur general, Manobi Manobi Senegal Field Mission

Yann Brault Sustainable Development & Social Responsibility Director

AQUA Indonesia Field Mission

Malick Gaye Director, ENDA-Rup. N/A Senegal Field Mission

Graham Alabaster Chief Section 1, Water, sanitation and infrastructure branch, UN HABITAT

UN HABITAT Kenya Field Mission

Celestine Kaseve Sociologist, Department of Informal Settlements, Nairobi Water and Sewerage Company

Nairobi Water and Sewerage Company

Kenya Field Mission

Sarina Prabasi Country representative Water Aid (NGO) Ethiopia desk review

David Stower PS, Ministry of Water and Irrigation

Ministry of Water and Irrigation

Kenya Field Mission

Joseph Wanyiki Vice Chairman, Karweti Water Project

Karweti Water Project Kenya Field Mission

John Wacheru Treasurer, Karweti Water Project


Moses Maina Assistant Secretary, Karweti Water Project


James Kago Kamau Secretary, Karweti Water Project


David Mushina Craftsman, Karweti Water Project


Phyllis Muema NGO leader in Mombasa N/A Kenya Field Mission

Cecilia Wawero NETWAS (Water NGO) NETWAS Kenya Field Mission

Elly Aguko N/A K-Rep Bank Kenya Field Mission

Stephen Mutoro CEO, KARA (NGO) N/A Kenya Field Mission

Henry Ochieng Program officer, KARA (Kenya Alliance of Resident Associations)

N/A Kenya Field Mission

Lucas Gimona Ag. CEO, NCBDA (Nairobi Central Business District Association)

NCBDA (Nairobi Central Business District Association)

Kenya Field Mission

George Ochieng N/A N/A Kenya Field Mission

Gerald Muriuki N/A Practical Action (NGO) Kenya Field Mission

Frank Fladerer Deputy Regional Coordinator for South-East Asia

BORDA Indonesia Field Mission


September 200940



Irma Carbajal Zegaral Director Ferreterías de Cusco Peru Field Mission

Hugo Monteagudo Sales Director EL Olivo Peru Field Mission

Sergio Gaméz Director Environmental Center for Investigation and Education (CIEMA/UNI) Engineering National University

Nicaragua Desk Review

Ana Acevedo N/A FOVIDA Peru Field Mission

Genaro Ayman N/A Ferreteria Ayma Peru Field Mission

Marco Campos N/A Fundación SODIS Peru Field Mission

Brenda Cantoral Contreras

N/A Programa GSAAC Peru Field Mission

Ricardina Cárdenas N/A MVCS-OMA Peru Field Mission

Alicia Chang N/A PRONASAR-MVCS Peru Field Mission

Gabriela Flores N/A PRONASAR-MVCS Peru Field Mission

Daniel Chávez N/A CELIMA SUCURSAL Peru Field Mission

Luz Chavez N/A SUM Canada Peru Field Mission

Pedro Condori N/A Ferreteria Condorito Peru Field Mission

Enquiltupa Quillahuaman N/A Eusebia Peru Field Mission

Fanny Fernández Melo N/A YUNKAWASI Peru Field Mission

Jorge León N/A PROCON Peru Field Mission

Gladis Macizo N/A MVCS-OMA Peru Field Mission

Rosa Meza N/A PRONASAR-MVCS Peru Field Mission

Rosa Maria Miglio N/A Universidad Nacional Agraria La Molina (UNALM)

Peru Field Mission

Julio Moscoso N/A IPES Peru Field Mission

Rafael Muñoz N/A MVCS-OMA Peru Field Mission

Giovanna Orcoloma Escalante

N/A Sociedad Nacional del Ambiente

Peru Field Mission

Graciela Orozco N/A Ferreteria de Cusco Peru Field Mission

Julio Pumayali N/A N/A Peru Field Mission

Pablo Quillahuaman Condori

N/A N/A Peru Field Mission

Orlando Quintanilla N/A REMOSA Peru Field Mission

Luis Valencia N/A OPS/OMS Peru Field Mission

Walter Valer N/A SER Peru Field Mission

Fidel Vara N/A Asociación de artesanos Peru Field Mission

Jay Goulden N/A CARE Peru Peru Field Mission


September 2009


41


Abid Sohail N/A T.M.A. Nowshera South Asia Regional Report

Dr. Imran Khattak N/A T.M.A. Nowshera South Asia Regional Report

Graha Bhumi N/A Rekonvasi Bhumi NGO South Asia Regional Report

Ghafoor Gul N/A T.M.A. Takhtbhai South Asia Regional Report

Adil Bahadur Assistant District Coordinator

CESSD, Nowshera South Asia Regional Report

Syed Waqar N/A CESSD, Nowshera South Asia Regional Report

Kanwal Iqbal District Coordinator CESSD, Nowshera South Asia Regional Report

Mr. Ivan N/A CESSD, Nowshera South Asia Regional Report

Ms. Shukria N/A CESSD, Nowshera South Asia Regional Report

Ahmed Sohad N/A TMA Takhtbhai South Asia Regional Report

Mr. Muqarab N/A TMA Takhtbhai South Asia Regional Report

Nawaz Tahir Mohd Tehsil Nazim

N/A TMA South Asia Regional Report

Sard Ali Khan N/A TMA South Asia Regional Report

Arif Yaqub CEO KPF South Asia Regional Report

Sunder Burra Director Society for Promotion of Area Resource Center (SPARC), Mumbai

South Asia Regional Report

Ayud Qutab ED Pakistan Institute for Environment-Development Action Research (PIEDAR)


Ken Sigrest N/A OPM/PRP, NWFRP South Asia Regional Report

Chetan Vaidya Director National Institute of Urban Affairs (NIUA), New Delhi

India Field Mission

Farooq Khan Independent Consultant N/A India Field Mission

Hameed ul Hassan N/A Communication for Effective Social Services Delivery (CESSD)

India Field Mission

J P Shukla Consultant Private Sector Knowledge Links India Field Mission

Javed Ali Khan DG MOE MOE India Field Mission


September 200942



Mohd Zaman N/A IRSP, Mardan India Field Mission

Sajjid Ali N/A IRSP, Mardan India Field Mission

Shah Nasir ED IRSP, Mardan India Field Mission

S. R. Ramanujam Director Credit Rating Information Services of India Limited (CRESIL), Mumbai

India Field Mission

Om Prakash Mathur Principle Consultant National Institute of Public Finance and Policy, New Delhi

India Field Mission

Srinivas Chary Vedala Sr. Faculty & Area Chair Administrative Staff College of India (ASCI), Hyderabad

India Field Mission

Sanjiv Paul Managing Director Jamshedpur utilities & services company

India Field Mission

Rumjhum Chatterjee Consultant Private Sector (Director)

Feedback Ventures India Field Mission

Sri Saraswati Lecturer at Civil & Environmental Department, Faculty of Engineering and a researcher in Sanitary & Environmental Laboratory

Univeristy of Yogjakarta EA Regional Report

S.M.A. Rashid Executive Director NGO Forum for DWSS Bangladesh Desk Review

Umma Farwa Daisy Project Manager, DISHARI Project

Dhaka Ahsania Mission Bangladesh Desk Review

WSP COUNCIL MEMBERS

Louis Boorstin Sr. Program Officer Bill & Melinda Gates Foundation, USA

Global Evaluation Report

Jon Lane Executive Director Water Supply and Sanitation Collaborative Council (WSSCC)


Sanjay Wijesekera Team Leader Department for International Development (DFID)


Semund Haukland Sr. Advisor Norwegian Agency for Development Cooperation (NORAD)


Cecilia Scharp Sr. Program Adviser Swedish International Development Cooperation Agency (SIDA)


Daniel Klasander Programme Officer, Department for Development Partnerships

Swedish International Development Cooperation Agency (SIDA)


Jamal Saghir Director: Energy, Transport and Water Department

World Bank Global Evaluation Report


September 2009


43


Merri Weinger Program Manager, Hygiene Improvement

United States Agency for International Development (USAID)


Janique Etienne Agence Française de Développement

AFD Global Evaluation Report

Helmut Jung Consultant, Water Sector Austrian Development Agency (ADA)


Mags Gaynor Development Specialist Irish Aid Global Evaluation Report

Kurt Mørck Jensen Sr. Advisor, Water and Water Resources

Royal Danish Ministry of Foreign Affairs (Danida)


Sheela Patel Director Society for the Promotion of Area Resource Centres (SPARC), India


Andrew Hudson Officer-in-Charge, Water Governance Programme

UNDP Global Evaluation Report

Clarissa Brocklehurst Chief, Water, Environment & Sanitation / Observer / Coordinator of the UN-Water Task Force on Sanitation

UNICEF Global Evaluation Report

Manuel Alvarinho President Water Regulatory Board/CRA, Mozambique


Dick van Ginhoven Sr. Water and Sanitation Advisor, Dept. of Environment and Water

Ministry of Foreign Affairs, Netherlands


Marcus Howard WSP Council Participant AusAID Global Evaluation Report

WSP STAFF AND CONSULTANTS

Maria Arvestrom Project officer WSP-AF Senegal Field Mission

Peter Nganga Ndibia Driver, Kenya WSP-AF Kenya Field Visit

Rahmat Ghazi Secretary LCB LG & RD/L South Asia Regional Report

Pierre Boulenger Country coordinator WSP-AF Senegal Field Mission

Madio Fall Senior water and Sanitation Specialist

WSP-AF Senegal Field Mission

Luc Hoang Gia Senior Water and Sanitation Consultant

WSP-AF Senegal Field Mission

Wambui Gichuri Sr. Regional Team Leader WSP-AF Kenya Field Mission

Serigne Seye Communications officer WSP-AF Kenya Field Mission

Dominick Revell De Waal Senior financial specialist WSP-AF Kenya Field Mission

Ousseynou Diop Senior water and sanitation specialist

WSP-AF Kenya Field Mission

Rose Koli Jamhuri Administrative assistant WSP-AF Kenya Field Mission

Japheth M. Mbuvi Water and sanitation specialist



September 200944



Lucy Wariara Mhina Communications assistant WSP-AF Kenya Field Mission

Patrick Nduati Mwangi Senior water and sanitation specialist, Kenya country coordinator


Dennis Daniel Mwanza Senior water and sanitation specialist


Christine Njung’e Program analyst – HR Coordinator


Hesbon Onyango Odhiambo

Finance and budget officer


Norah Akuku Osoro Team assistant WSP-AF Kenya Field Mission

Rosemary Chepkirui Rop Social accountability specialist


Lewnida Sara Language program assistant


Toni Sittoni Communications officer WSP-AF Kenya Field Mission

Kameel Virjee Financial specialist WSP-AF Kenya Field Mission

Nancy Musibega Visavilwa

Team assistant WSP-AF Kenya Field Mission

Jane Wanguyi Wachuga Office assistant WSP-AF Kenya Field Mission

Maurice Barasa Wanyama Administrative assistant WSP-AF Kenya Field Mission

Chris Heymans Regional Team Leader WSP-SA India Field Mission

Nabaroon Bhattacharyya Country Team Leader, India

WSP-SA India Field Mission

Vandana Mehra Regional Communication Officer


Ajith Kumar Staff, WSP WSP-SA India Field Mission

JVR Murthy Water Institution Development Specialist


Mariappa Kullappa Staff, WSP WSP-SA India Field Mission

Suseel Samuel Staff, WSP WSP-SA India Field Mission

Upneet Singh Staff, WSP WSP-SA India Field Mission

Vivek Raman Staff, WSP WSP-SA India Field Mission

Ravi Kumar Joseph Staff, WSP WSP-SA India Field Mission

Geeta Sharma Staff, WSP WSP-SA India Field Mission

Suneetha Kacker Staff, WSP WSP-SA India Field Mission

Vandana Bhatnagar Staff, WSP WSP-SA India Field Mission

Pronita Staff, WSP WSP-SA India Field Mission

Mark Ellery Water & Sanitation Specialist


Nick Pilgrim Staff, WSP WSP-SA India Field Mission


September 2009


45


S. V. Raman Administration Officer WSP-SA India Field Mission

Risha Jain Budget & Finance Officer WSP-SA India Field Mission

Somnath Sen WSP Consultant WSP-SA India Field Mission

Ravikant Joshi WSP Consultant WSP-SA India Field Mission

Ramesh Chakravarthy Mukalla

Sr. Water and Sanitation Specialist


Almud Weitz Regional Team Leader WSP-EAP Indonesia Field Mission

Isabel Blackett Sr. Sanitation Specialist WSP-EAP Indonesia Field Mission

Wano Irwantoro CLTS Specialist WSP TSSM Consultant Indonesia Field Mission

Effentri Database Programmer WSP TSSM Consultant Indonesia Field Mission

Ari Kamasan Marketing Specialist WSP TSSM Indonesia Field Mission

Amin Robiarto M/E Consultant WSP TSSM Indonesia Field Mission

Ratna I. Josodipoero TTL TSSM WSP TSSM Indonesia Field Mission

Djoko Wartono Sr. Water and Sanitation Specialist

WSP-EAP Indonesia Field Mission

Irvan Tjondronegoro Resource Management Officer


Yosa Yuliarsa Regional Communications Specialist


Gary Swisher Team Leader, WASPOLA WSP Indonesia Field Mission

Guy Hutton Senior Water and Sanitation Economist

WSP Indonesia Field Mission

Jemima Sy Water and Sanitation Specialist (Institutional Development)

WSP Indonesia Field Mission

Renan Jusal Indra East Java Provincial Facilitator and Coordinator

ISSDP Indonesia Field Mission

Avianti Zulaicha Capacity Building Specialist

ISSDP Indonesia Field Mission

Jan H.C.M. Oomen Consultant Team Manager

ISSDP (DHV B.V.) Indonesia Field Mission

Nugroho Tomo Training Specialist WASPOLA Indonesia Field Mission

Sofyan Iskandar National Project Coordinator

WASPOLA Indonesia Field Mission

Julie Marsaban Sr. Consultant Behavior Change & Handwashing Promotion

Indonesia Field Mission


September 200946



Ida Rafiqah Social Marketing Consultant

Handwashing PPP Coordinator


Iffa Zulfana Jombang District Facilitator

TSSM Indonesia Field Mission

Rafael Vera Central America Coordinator

WSP-LAC LAC Regional Report

Francisco Carranza Acting Nicaragua Coordinator


Nelson Medina Nicaragua Country Coordinator WSP

WSP-LAC Nicaragua Desk Review

Glenn Pearce Oroz Latin America Regional Team Leader

WSP-LAC Peru Field Mission

Doris Alfaro Member of the Peru WSP team


Carlos Augusto Claux Member of the Peru WSP team


Malva Baskovich Member of the Peru WSP team


Oscar Castillo Member of the Peru WSP team


Rocio Chirinos Member of the Peru WSP team


Mari Carmen Franco Member of the Peru WSP team


Iris Marmanillo Member of the Peru WSP team


Marisol Noriega Member of the Peru WSP team


Gistavo Perochena Member of the Peru WSP team


Maritza Richle Member of the Peru WSP team


Cecilia Ubillus Member of the Peru WSP team


Mercedes Zevallos Member of the Peru WSP team


Eduardo A. Perez Sr. Sanitation Specialist WSP HQ Global Evaluation Report

Lydia Kruse Tietz Resource Management Officer/Global Administration Coordinator

WSP HQ Global Evaluation Report

Maria Paz Ovidi Program Assistant WSP HQ Global Evaluation Report

Craig Phillip Kullmann E T Consultant WSP HQ Global Evaluation Report

Hnin Hnin Pyne Sr. Public Health Specialist



September 2009


47


Nathaniel Paynter Water & Sanitation Specialist


Maki Tsumagari Operations Officer (HQ Operations Team)


Cindy Suh WSP Sr. Strategy and Operations Officer


Jaehyang So WSP Global Manager WSP HQ Global Evaluation Report

Vanessa Almeida Lopes Operations Analyst (HQ Operations Team)


Maria Ella Lazarte Operations Analyst WSP HQ Global Evaluation Report

Anne-Marie Coonan E T Temporary WSP HQ Global Evaluation Report

Beatriz Schnipper Specialist of Regional Communications in Peru


Dormaringan H. Saragih Knowledge Management Coordinator

WASPOLA - Indonesia Water Supply and Sanitation Policy and Action Planning


Eustache Ouayoro Sector Manager AFTU2 Global Evaluation Report

Farhan Sami Country Team Leader, Pakistan

WSP-SA South Asia Regional Report

Maheen Zehra Inst. Specialist WSP-SA India Field Mission

Masroor Ahmed N/A WSP-SA India Field Mission

Christopher Walsh Communications Officer World Bank/ WSP Global Evaluation Report

FORMER WSP STAFF

François Brikke Former RTL WSP-LAC LAC Regional Report

Milton Von Hesse Former WSP Consultant, Decentralization Project

Regional Government, Cusco

Peru Field Mission

Piers Cross Former RTL WSP-AF Kenya Field Mission

Jean Doyen Former RTL WSP-AF Kenya Field Mission

Anupam Sharma Former Staff, WSP N/A India Field Mission

Anup Wadhawan Former CTL, WSP N/A India Field Mission

Soma Ghosh Moulik Sr. Institutional Development Specialist

World Bank (Former staff of WSP)

India Field Mission

Shubhagato Dasgupta Former Staff, WSP Center for Policy Research, New Delhi

India Field Mission

Richard Pollard Former RTL WSP-EAP EA Regional Report

Catherine Revels Former RTL WSP-SA South Asia Regional Report


September 200948



GOVERNMENT OFFICIALS

Adama Mbaye Director Direction de l’Assainissement

Senegal Field Mission

Worku Gebreselassie Former Head , Hygiene & Environmental Health Department

Ministry of Health Ethiopia Desk Review

Mouhamed Fadel Ndaw Coordonnateur PEPAM (Programme d’Eau Potable et d’Assainissement du Millénaire)


Babou Sarr Directeur Direction de l’Exploitation et de la Maintenance


Oumar Sarr Ministre d’Etat Ministère de l’Urbanisme, de l’Habitat, de l’Hydraulique Urbaine, de l’Hygiene Publique et de l’Assainissement


Dr. Asrat Genet Head of Amhara Regional Sate Health Bureau

Amhara Regional Sate Health Bureau

Ethiopia desk review

Gelebo Sengogo Head, National WASH Coordination Office

Ministry of Water Resources


Dr. Chea Samnang Director Rural Health Care Ministry of Rural Development

Cambodia Desk Review

Meng Saktheara Director General Ministry of Industry, Mines and Energy


Susmono Director, Directorate General of Human Settlements

Ministry of Public Works Indonesia Field Mission

Basah Hernowo Director of Forestry and Water Resource Conservation, Bappenas

Bappenas (National Development Planning Agency)


Handy B. Legowo Subdirectorate of Sanitation


Budi Hidayat Director for Settlements and Housing, Chairman of the National WSS Working Group



Oswar Mungkasa Directorate for Settlements and Housing, Secretary of the National WSS Working Group



Dyota Condrorini WSS Working Group Secretariat

N/A Indonesia Field Mission

Martyanti Sub directorate for Programming, DG for Urban and Regional Planning,



September 2009


49


Fernando Siagian Sub-Director for Appropriate Technology, DG for Community Empowerment

Ministry of Home Affairs Indonesia Field Mission

Firtian Judiswandarta Head of Subdivsion Development Planning Expansion

Provincial Government of East Java


Ir. Moch Ardi Prasetiawan Sub-Director Infrastructure, Bappenas

Provincial Government of East Java


Dr. Wan Alkadri Director of Environmental Health

Ministry of Health Indonesia Field Mission

Benita Ramirez Coordinator Nicaraguan Water and Sanitation Network (RASNIC)


Isabel del Carmen Castillo Responsible de la Oficina de Agua, Saneamiento e Higiene (OASH)

Nuevo FISE Nicaragua Desk Review

Roberto Araquistain Vice Minister Ministerio del Ambiente y Recursos Naturales (MARENA)


Fernando de la Llana Ingeniero en Agroecología, Técnico en Medio Ambiente

Asociación de Municipios de Nicaragua (AMUNIC), Departamento de Managua


Milagro Nunez Executive Director Program JUNTOS Peru Field Mission

Jessica Nino de Guzman Executive Director Ministry of Health Peru Field Mission

Cesar Tapia Gamarra N/A Ministry of Economics and Finance

Peru Field Mission

Washington Alosilla Robles

Regional Director of Social Development (CORSAB)


Peru Field Mission

Freddy Escalante Alvaro Project Officer, Gerencia de Desarollo Social


Peru Field Mission

Fernando Laca Vice Minister of Construction and Sanitation

Ministerio de Vivienda Peru Field Mission

Gabriela Bermúdez Rios N/A Municipio de Chinchero Peru Field Mission

Humberto Huaman Auccapuma

N/A Municipio de Chinchero Peru Field Mission

Cirila Quillahuamán N/A Municipio de Chinchero Peru Field Mission

Braulio Quispe N/A Municipio de Chinchero Peru Field Mission

Walter Quispe N/A Municipio de Chinchero Peru Field Mission

Alex Mamani N/A Municipio de Chinchero Peru Field Mission

A. K. Mehta Joint Secretary Ministry of Urban Development, Government of India

India Field Mission


September 200950



Alkesh Sharma Coordinator UNDP Urban Poverty Alleviation Project

Ministry of Housing and Urban Poverty Alleviation, Government of India

India Field Mission

Ravi Kumar Sinha Director Department of drinking water supply, Ministry of Rural Development, Government of India

India Field Mission

P.K Mohanty Joint Secretary, Mission Director JNNURM

Ministry of Housing and Urban Poverty Alleviation, Government of India

India Field Mission

Ms. Chekkala Joint Secretary Water Supply & Sanitation Department, Government of Maharashtra

India Field Mission

Dr. R. Ajay Kumar Executive Director Kerala Sanitation Mission, Government of Kerala


John Virtue Team Leader / Sector Development Support

Ministry of National Education (Jakarta)


Mao Saray Director, Department of Rural Water Supply

Ministry of Rural Development, Cambodia


Mohd Feroz Deputy Consultant National Reconstruction Bureau (NRB)


Naem ul Haq Member National Reconstruction Bureau (NRB)


S.M. Vijayanand Principal Secretary Local Self Government Department, Government of Kerala


Rajan Kobra, on behalf of Mr. AK Jain

Principal Secretary Water Supply & Sanitation Department, Government of Maharashtra


M. Kalshetti State Coordinator TSC, Maharashtra South Asia Regional Report

Shrikant Baldi Secretary Rural Development Department, Himachal Pradesh


Md. Shafiqul Islam Deputy Secretary Ministry of Fisheries and Livestock (ex. Local Government Department)

Bangladesh Desk Review

DONORS AND OTHER DEVELOPMENT PARTNERS

Karin Schelzig-Bloom Social Sector Specialist Asian Development Bank (ADB)


Raza Farukh Program Officer Asian Development Bank (ADB)


Marjolaine Nicod Aid Coordination Advisor Department for International Development (DfID)



September 2009


51


Mr. Zulfiqar Program Officer Department for International Development (DfID)


Hilda Winarta WES Specialist, Seth Koma (Community Actions for Child Rights)

UNICEF Cambodia Desk Review

Lucy Kirimi Program officer Australian Aid Kenya Field Mission

Anna Tufvesson Program officer, SIDA (Embassy of Sweden)

Kenya Field Mission

Martha Solomon Water and Sanitation Sector Advisor

Government of Finland Ethiopia desk review

Simon Kenny Infrastructure Advisor DFID Ethiopia desk review

Julia Rosenbaum Deputy Director USAID Hygiene Improvement Program


Carmen Pong Central America Coordinator

Embassy of Switzerland/SDC, Aguasan


Orietta Rodriguez Mendivil Programme Officer, Cooperation Section

Canadian International Development Agency (CIDA)

Peru Field Mission

Cesarina Quintana Oficial Nacional de Programa

Oficina de Cooperación Suiza en Perú

Peru Field Mission

Mauricio Pardon Ojeda Director Pan American Health Organisation (PAHO)

Peru Field Mission

Jaime Chang Program Manager USAID Peru Field Mission

Wando Obando Water and Sanitation Specialist

UNICEF Nicaragua Desk Review

Michael Roberts Director IDE (NGO) Cambodia Desk Review

Dr. Nasir Hassan Env. Health Advisor World Health Organization (WHO)


Christiana Dewi Program Manager Infrastructure & Reigonal Development

Australian Aid (AusAID) Indonesia Field Mission

Ranie Noerhadhie Program Manager Australian Aid (AusAID) Indonesia Field Mission

Frederik Frissell First Secretary, Development Cooperation

Swedish International Development Agency (SIDA)


Karin Andersson Coordinator Infrastructure and Environment Regional Team for Asia



Siti Hasanah Project Officer Asian Development Bank (ADB)



September 200952



Ellen I. Pascua Cooperation Fund for Water Sector and Water Financing Partnership

Asian Development Bank (ADB)


Foort Bustraan Municipal Water Services Advisor

Environmental Services Program (USAID)


John R. Pasch Regional Water Policy Adviser

USAID, Bangkok Indonesia Field Mission

Jaap van der Velden First Secretary, Water Resources

Embassy of the Kingdom of the Netherlands


Peter R. Feldman Regional Water and Environmental Sanitation Adviser

Plan Asia Regional Office EA Regional Report

Eskinder Alemseged Infrastructure specialist African Development Bank


Amir Guraya Program Officer Swiss Agency for Development and Cooperation (SDC)


Arati Davis National Program Manager - Environment


India Field Mission

Ashgar Ali N/A Department for International Development (DfID)


Baqir Fayaz N/A UNDP South Asia Regional Report

Stephen Young Sr. Water & Sanitation Advisor, Climate & Environment Group

Department for International Development (DfID)

India Field Mission

Jan Moller Hansen Deputy Head of Mission, Dhaka

Embassy of Denmark Bangladesh Desk Review

Agneta Danielsson Retired Swedish International Development Agency (SIDA)

India Field Mission

Corinne Huser Deputy Country Director Embassy of Switzerland/SDC

Bangladesh Desk Review

WORLD BANK

David Michaud TTL Programs PRASNICA, PRASMA, and LCSUW

World Bank Nicaragua Desk Review

Felipe Jamarillo World Bank Country Director

World Bank Peru Field Mission

Irma Magdalena Setiono Water and Sanitation Specialist

World Bank (former USAID)


Amreeta Regmi WASAP Coordinator World Bank Indonesia Field Mission

Risyana Sukarma Water Management and Environment Consultant

World Bank Indonesia Field Mission


September 2009


53


Hongjoo Hahm Lead Infrastructure Specialist


Sonia Hammam Sector Manager, Indonesia Sustainable Development


Sumila Gulyani Senior urban infrastructure specialist

World Bank Kenya Field Mission

Andreas Rohde Water specialist World Bank Kenya Field Mission

Yitbarek Tessema Senior Water and Sanitation Specialist

World Bank Country Office - Ethiopia


Fook Chuan Sr. Financial Analyst, SASDU


Junaid Kamal Ahmad Sector Manager, SASDU World Bank Global Evaluation Report

William D. Kingdom Lead Water and Sanitation Specialist, SASDU


Mario Alejandro Suardi Sr. Water & Sanitation Spec., EASUR


Sudipto Sarkar Lead Specialist, EASUR N/A Global Evaluation Report

Suhail J.S. Jme’An Senior Financial Analyst, EASUR

N/A Global Evaluation Report

Richard Clifford Lead Urban Specialist World Bank, India Office India Field Mission

N V V Raghava Sr. Infrastructure Specialist

World Bank, India Office India Field Mission

R R Mohan Sr. Social Development Specialist

World Bank, India Office India Field Mission

G V Abhyankar Consultant World Bank, India Office India Field Mission

Gopi Menon Country Manager Australian Aid (AusAID) India Field Mission

Lorenzo Bertolini Regional Program Leader, West and Central Africa, Middle East and North Africa

PPIAF(WB Trust Fund), Kenya

Kenya Field Mission

James Leigland Regional Program Leader PPIAF (WB Trust Fund), Kenya

Kenya Field Mission

Joel Kolker Regional Program Leader (E and C Africa)PPIAF (WB Trust Fund)

PPIAF(WB Trust Fund), Kenya

Kenya Field Mission

Franklina Buck Senior Human Resources Officer

Human Resources Networks Team (HRSNW), World Bank
