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Model 343537 Date of issue July 2019 Form number 671107 Version 3 User instructions Enterprise Fluid Control Administrator manual * Indicates change. *

Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

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Page 1: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Model 343537

Date of issue July 2019

Form number 671107

Version 3

User instructions

Enterprise Fluid Control Administrator manual

* Indicates change.

*

Page 2: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

* Indicates change.

ContentsIntroduction* . . . . . . . . . . . . . . . . . . . . . 3

Terms used . . . . . . . . . . . . . . . . . . . . . . 3

Enterprise organization . . . . . . . . . . . . 4

Enterprise installation work list . . . . . 5

Quoting and pre-work . . . . . . . . . . . . . . 5

Material procurement and software . . . . 5

Installation day . . . . . . . . . . . . . . . . . . . . 6

Network installation . . . . . . . . . . . . . . . . 6

Typical server speciications . . . . . . . . . . 6

Enterprise Fluid Control System

Network Structure . . . . . . . . . . . . . . . 7

Steps to install Enterprise software . . 8

Computer requirements review . . . . . . . 8

Install Enterprise software . . . . . . . . . 9

Controller irmware . . . . . . . . . . . . . . . 14

Enterprise controller installations . . . . . 14

Upgrade Enterprise controller

installations . . . . . . . . . . . . . . . . . . . . . . . 14

First time log-in . . . . . . . . . . . . . . . . . . 16

Software use . . . . . . . . . . . . . . . . . . . . . 18

Log-in . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

System administrator . . . . . . . . . . . . . . . 18

Sites . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Users . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Fluids . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Information* . . . . . . . . . . . . . . . . . . . . 25

Site administrator . . . . . . . . . . . . . . . . . . 26

Dispense Log. . . . . . . . . . . . . . . . . . . . 26

Log display options . . . . . . . . . . . . . . . 27

Initiate dispenses . . . . . . . . . . . . . . . . 28

Manage dispenses . . . . . . . . . . . . . . . . . 29

End pending dispenses . . . . . . . . . . . . 29

Close/re-open dispenses . . . . . . . . . . 29

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Dispenses reports . . . . . . . . . . . . . . . . 30

Users reports . . . . . . . . . . . . . . . . . . . 31

Manage users . . . . . . . . . . . . . . . . . . . 31

Site settings . . . . . . . . . . . . . . . . . . . . . . 33

Preferences . . . . . . . . . . . . . . . . . . . . . 33

Dispenses . . . . . . . . . . . . . . . . . . . . . . 33

Hardware . . . . . . . . . . . . . . . . . . . . . . 35

Tank settings* . . . . . . . . . . . . . . . . . . . . . 36

Hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Integration* . . . . . . . . . . . . . . . . . . . . . . . 39

Billing* . . . . . . . . . . . . . . . . . . . . . . . . . . 39

My Proile/Log out . . . . . . . . . . . . . . . . . . 41

Troubleshooting . . . . . . . . . . . . . . . . . . . 42

Requirements agreement . . . . . . . . . . . 43

Warranty . . . . . . . . . . . . . . . . . . . . . . . . 44

2

Page 3: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Introduction*

Enterprise is a software platform for luid

management systems: the AFCS Enterprise

series. It is a browser-based application for

use with Chromium engine.

All Windows-based PCs, laptops, or

tablets using software must have

Google Chrome installed.

Terms used

• Dispense (verb) – To deliver luid from

control valve, spigot, etc., into machinery

that requires lubrication, or into luid

reservoir. Example: Dispense four quarts

of oil into crankcase.

• Dispense (noun) – System-scheduled

instance of dispensing luid. Even if dis-

pense is scheduled, dispense cycle is not

complete until technician dispenses lubri-

cant or pending lubrication is cancelled.

Example: Four quart dispense is pending.

– Pending – Dispense that has been

entered into system is pending until

dispense cycle is complete – either when

luid is dispensed, pending action is can-

celled, system encounters and error or

system times out.

– Pre-dispense – Pending dispense mode

when no luid has been dispensed from

selected hose.

– Pre-dispense timeout – Automatic

cancellation of dispense that occurs

when pre-set time window between

newly entered dispense and actual luid

dispensing is exceeded.

– Post-dispense – Pending dispense

mode when luid dispensing is in pro-

cess. Dispense converts from pre-dis-

pense to post-dispense as soon as

selected hose begins to dispense luid.

– Post-dispense timeout – Automatic

cancellation of dispense that occurs

when inactivity during luid dispensing

exceeds pre-set time window.

• Hose – Dispense point, sometimes

referred to as hose reel, meter, control

valve, spigot, etc., for lubricants or other

luids. Oil bar spigot may be referred to as

hose within this software.

NOTE

Terms dispense unit and controller

are used interchangeably throughout

manual.

3

Page 4: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Enterprise organization

System

Administrator

Site

Administrator

Manager

Users Creation, site access

FluidsFluid type

TanksFluid, capacity,

UOM, dispense mode

Site N

Users Creation, site access

Users Creation, site access

HardwareIP addresses, DUs,

keypads

PreferencesUnits, unit precision

TanksLevels, warnings,

and air solenoids

TanksLevels, warnings

Dispense SettingsTimeouts,

custom headings

DispensesEntry, manage

HosesAssign, Dispense mode,

UOM, PPU, calibration

DMSIntegration setup

Reports Transactions, users

Reports Transactions, users

Technician Dispenses

Entry, manage

Site 1 Site 2 Site 3 Site 4

Enterprise organization

Enterprise platform interface is arranged by

organizational role with administrators,

managers and technicians having speciic

authorizations for performing tasks

within system.

Administrators have full access to func-

tions managers and technicians perform,

along with additional access

to creating and coniguring key

system functions.

Site, tank and luid creation is limited to

system administrator access. These func-

tions are typically performed

during system installation only.

Site administrators typically perform

ongoing functions and tasks such as manag-

ing users and coniguring hardware and

equipment.

Enterprise organization chart below rep-

resents Enterprise system access and duties

for individuals in organization.

UOM - Unit Of Measure

DU - Dispense Unit

PPU - Pulses Per Unit* Indicates change.

Diagram 1*

4

Page 5: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Enterprise installation work list

It is recommended that installers review steps in checklist below to

better prepare for installation of Enterprise.

1 Quoting and pre-work

2 Network pre-work

3 Material arrival

4 Installation day

Quoting and pre-work

☐ Network options

– Installed on existing network: Enterprise system can be installed

on existing computer networks. Contact network administrator

for installation site(s) and review product speciications for ade-

quate preparation.

– Create new network: Enterprise system can operate its own

computer network with any PC or Server running a Windows

operating system. Identify PC or server for installation prior to

installation day, and verify necessary speciications required to

install and run software. Consulting computer specialist is rec-

ommended. For further information,

see Network Installation, page 6.

☐ Site planning considerations for hardware installation

1 Obtain fully dimensioned loor plan for installation site that

identiies location of power outlets, network access (if any),

tank, tank luid types, and required number of hose reels.

2 Controllers have 6 control blocks, each supporting one hose

reel via pulse meter and solenoid, or air solenoid for

pump control. In addition, each block can support one

tank monitor probe.

3 Controller is a wall mount unit. Unit weight requires stud

mounting, or anchor kits if being mounted on sheet rock.

4 Hardware requires 120-240 V AC 50/60 Hz power with

5 amp capacity per unit. System includes a 6 ft. power cord

with a standard US 3 prong plug.

Material procurement and software

☐ Create installation Bill of Materials. Include all materials

needed for installation including but not limited to:

1 Correct number of luid controllers

2 Correct number of Combo units

3 Proper length of Combo unit cable (ordering extra is suggested)

4 Proper number and length of Ethernet cables

5 Fluid line and ittings

6 Hose reels

7 Control valves

8 Air solenoids (master and individual)

9 User Access List by Site

10 User Access Pin by List

11 Tank and luid information

12 Hose and reel location information

☐ Order material to ensure on-time delivery

1 Upon receipt of order, verify Bill of Materials matches

shipping manifest(s).

2 Report corrections to DM as soon as possible.

☐ Software installation preparation

1 Note if site is using static or DHCP reserved addressing.

2 If site network is using static addressing, note IP address,

default gateway and subnet mask of PC/server.

☐ Software installation (ideally completed before

hardware installation)

1 Install Enterprise software.

2 Conigure Enterprise software. Refer to Software use, page 18.

3 Make backup copy of system coniguration.

4 Power up each controllers and conigure with correct site/unit

number, IP address, subnet mask and default gateway.

– If using 6000 controllers, conigure settings using touch-

screen interface (refer to 404710).

– If using 5000 controllers, to conigure settings, refer to

Upgrade 5000 controller installations on page 14 (per-

form this step close to or on installation day).

5 Coordinate with end user to establish schedule for installation.

5

Page 6: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Installation day

1 Install Combo units. Refer to Pulser/valve combo guide 404479.

2 Install hose reels and control valves.

3 Install luid pumps.

4 Install luid supply lines.

5 Verify all luid connections are tight.

6 Install Combo Unit cables and wire to controller blocks.

7 Install air solenoid cables for luid pump and wire to blocks.

8 Power on all controllers and verify controllers are conigured

properly and can be located in Enterprise software

network analyzer.

9 Generate dispense request on each individual hose and verify

corresponding Combo unit is activated and any installed

Ready Lights are working properly.

10 Complete programmed dispense for each hose to prime

luid line and purge air from line. Removing all air from line may

require several dispenses.

11 Calibrate each hose to assigned FC/pulse meter.

12 Train customer personnel – use available manuals and

training materials to educate end users on operation of system.

13 Monitor site operation for a period of time to ensure proper

operation and training.

Network installation

☐ Server requirements (server or PC)

1 Windows Server 2008 R2 or above (for server) -64 bit only*

2 Dedicated or virtualized server

3 .NET version 4.5.2 or above

4 8 GB physical or virtual RAM*

5 2 - 4 physical or virtual CPUs*

6 SQL Server 2008 R2 or higher*

7 SQL instance name SKFFLUIDCONTROL (preferred)

8 Installation of SQL server tables and database as SA or SA

combination user

☐ Client (user PCs, laptops, tablets)

1 Windows 7 or above

2 Google Chrome*

☐ Network requirements

1 Internet Information Services (IIS) version 7.5 or above (WEB-

DAV OFF)*

2 Open TCP ports for intranet website - 80, 81 or 82 for web cli-

ent and TCP ports 60000 - 60019

3 API when using HTTPS or anything other than

443 / 8443 / 8444 for SSL for web

4 Fluid Controllers that communicate via TCP/IP and appear as

servers at ports 60000-60019

5 No server exposure to the Internet, except through a VPN

6 100 Mbps network or faster

7 Range of available IP addresses for equipment to be installed

8 ICMP, TCP/IP, DHCP, SMTP protocols active on network

9 Remote network access for installation and support

10 Keep-alive timing for TCP connections must be >= 5

minutes*

* Indicates change.

Typical server speciications (supplied by customer)

RAM 6 - 8 GB physical or virtualCPU Intel i5, i7, Xeon 2GHz or fasterWindow Server 2008 R2 or above

IIS version 7.5 or above.NET version 4.5.2 or aboveWebsite ports:

For web client :82For web API 8080/8081 for non-SSL

8443/8444 for SSL

SQL Server* SQL Express 2012, or SQL Standard 2012 or above.

Dispense unit TCP/IP ports 60000-60019

6

Page 7: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Diagram 2

7

Page 8: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Fig. 1

Fig. 2

Fig. 3

Steps to install Enterprise software

Computer

requirements review

In order for Enterprise software to work

properly, computer installed on must meet

minimum set of requirements. Refer to

page 6, Network installation.

Requirements can be reviewed manually,

or prerequisite installer can be run on

machine to check for requirements.

Prerequisite installer will check computer for

proper requirements, and install required

iles if necessary. Hardware requirements

(memory) cannot be detected by prerequisite

installer program. If machine cannot be

updated to fulill all software requirements

program will inform you.

1 Place PrerequisiteInstaller.exe on machine

to be checked.

2 Right click PrerequisiteInstaller.exe icon

and select option Run as administrator.

3 When prompted by windows to allow

program to make changes to

computer, select Yes.

4 Check box to agree to license terms and

conditions and then click Install in lower

right corner of form († Fig. 1).

5 The following initialization screen will

appear while software checks computer

for required components († Fig. 2).

6 Installer will install required Microsoft

components on computer if they don’t

already exist. Comply with any prompts to

install components as program runs.

7 When inished installer program will

indicate completion († Fig. 3).

8

Page 9: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Install Enterprise software

If installing software on a machine that has

never had Enterprise software successfully

installed, running PrerequisiteInstaller.exe

program is recommended. This program is

available for download on our download

website. If you have successfully installed

Enterprise before on this machine this step

should not be necessary.

PrerequisiteInstaller.exe program checks

machine for necessary components to install

and run Enterprise software, and installs

them if they are not currently loaded. To run

PrerequisiteInstaller.exe program, right click

on .exe ile and select option to

Run as administrator. Installer will prompt

for permission to run and will report on inal

status after it has completed.

When ready to install Enterprise software,

unzip folder contents downloaded from the

website onto the machine it will be installed

on and follow the instructions below:

1 To install software, drag folder named

Enterprise <version> from source

location onto Desktop of

installing user.

2 Navigate to Enterprise Installer Files

folder within Enterprise <version> folder.

Right click on EnterpriseInstaller.exe ile

located in Installer folder and select

Run as administrator.

3 When prompted to allow program to make

changes to computer select Yes.

4 If machine has all required prerequisites

for installation, Enterprise installer wizard

will appear with list of available installation

modes. Options include:

4.1 Install – First time installation

on machine

4.2 Repair or uninstall – Scan current

installation and repair any corrupted

iles or completely remove existing

installation

4.3 Upgrade – Upgrade previous

installation to latest version

Available options depend on state of

machine, and any previous installations that

have been detected. During Repair or

Uninstall process, inal choice will be given

to installing user to perform Repair or

Uninstall of Enterprise software.

If machine is missing prerequisite

requirements, installer will present list of

changes needed on machine before

installation can proceed. Installer ile called

PrerequisiteInstaller.exe is available for

download to assist with prerequisites. Right

click on PrerequisiteInstaller.exe and

choose Run as administrator to allow

installer ile to scan machine and install or

upgrade required Windows components.

5 If there are multiple installation options,

select desired installation option and click

Next to proceed. If this is a fresh

installation only option is Install, and it is

automatically selected († Fig. 4).

Fig. 4

9

Page 10: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

6 Click on check box to conirm you agree to

licensing agreement and select Next.

Refer to Fig. 5.

NOTE

This automated database installation will

only work if server where database

instance is to be created is on same

physical or virtual machine installer is

running on. If database needs to be

created on another physical machine,

installer will not have admin rights to

create database instance. Installer will fail

to create database instance and database

will have to be created in a different way.

Contact Technical support for script

that will assist in building database on

separate data server.

7 Installation folder currently available for

Enterprise software is hard-coded path to

C:\Inetpub\wwwroot\enterprise.

This may change in the future.

Select Next to continue († Fig. 6).

Fig. 5

Fig. 6

10

Page 11: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

8 Only data folder available currently for

Enterprise software is hard-coded path to

C:\. This may change in the future. Select

Next to continue († Fig. 7).

Fig. 7*

Fig. 8*9 Most applications will use Local DB (local

database) option. In this case all that is

required on this step is to select server

name from left drop-down box provided

and click Test Connection († Fig. 8).

To open Server drop-down list, click

down arrow at right side of drop-down

box. Select correct server name. Server

name will be local machine name and

should be only option available from drop-

down list. Clicking on Test Connection

veriies everything was setup correctly and

provides green light condition as seen

above. When green light pops up, Next

becomes available to move on to next

section.

For local databases, SQL Server

Instance Name is currently hard coded to

SKFFLUIDCONTROL. This may change

in the future.

If using Remote DB (remote database)

option, put name of DB Server in Server

Name ield, and if remote SQL Server

Instance Name is different from

SKFFLUIDCONTROL, replace

SKFFLUIDCONTROL with proper SQL

Server Instance Name of remote SQL

Server instance. This is only suggested

for IT professionals. Installer will attempt

to create DB on remote SQL Server

instance, but success for this will depend

on network coniguration, irewall settings

and installing user’s permission settings

for remote SQL Server instance.

If operation fails contact Technical

Support department to provide separate

SQL script ile for creating DB on remote

machine prior to installer process. In this

case, installer will recognize DB already

exists and verify connection can be

established before continuing

software installation.

* Indicates change.

* Indicates change.

11

Page 12: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

10 Verify SQL Server Management

Studio and IIS Manager applications

are not running on machine, and

click Install to oficially begin

installation († Fig. 9).

NOTE

If you placed Enterprise <version>

folder on Desktop, log ile called

EnterpriseInstaller.log containing

record of installation process was placed

on desktop as installer ran. Otherwise,

log ile can be found two directory/folder

levels back from location of

EnterpriseInstaller.exe ile that was

used for installation; this is the same

directory level as unzipped folder if

directory structure is not modiied after

being unzipped.

Fig. 9*

Fig. 10*11 Installation process will take a few

minutes and may spend time within

Database (30%), IIS Features (50%)

and Registry Entries (90%)

installation phases depending on

state of machine and processing

speeds. Do not stop application

during this process. Proper time

must be given for installation to

inish. As installer completes

necessary tasks, a log ile called

EnterpriseInstaller.log is created

and updated. If you feel that

installer has hung, check log ile for

status updates; however, in most

cases, this should not be necessary

(† Fig. 10).

* Indicates change.

* Indicates change.

12

Page 13: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

12 Results of installation will be

reported. Click Finish to complete

installation. Refer to Fig. 11.

13 If installation returns an error,

please contact technical support

and provide copy of installation log

for assistance in resolving issue.

Fig. 11*

* Indicates change.

13

Page 14: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

2 Open Command Prompt (search cmd

from windows start menu and one will

open) and type ipconig before pressing

Enter key. Record machines Ipv4 address,

Subnet Mask and Default Gateway.

Controller firmware

Enterprise sofware can control both

AFCS Dispense Unit controllers and

AFCS Enterprise controllers.

Enterprise controller

installations

Enterprise Controller irmware can be

updated from hardware tab in Settings

section. Click update irmware to

automatically load compliant version of

irmware into selected controller.

Upgrade Enterprise controller

installations

Upgrading an existing site to Enterprise

software requires irmware upgrade for

each controller before they can talk to

Enterprise software. This can be

accomplished by using software application

created especially for this process called

LoadFirmware5000. This utility loads

updated Enterprise irmware over Enterprise

default 10.10.10.xxx subnet.

The following steps outline irmware

upgrade process if using LoadFirmware5000

irmware update utility.

1 Contact Technical Service prior to installa-

tion and request LoadFirmware5000 pro-

gram. Technical service will provide the

following iles:

• LoadFirmware5000 program

• File with extension .hex

• File with extension .map

3 Conigure computer to communicate

over 10.10.10.xxx subnet by double-

clicking and coniguring

Internet Protocol Version 4 (TCP/Ipv4)

setting in Network Connection

Properties window.

• For wii connections († Fig. 12)

• For ethernet connections († Fig. 13)

NOTE

If network does not allow for

10.10.10.xxx trafic, each controller

must be upgraded by Application

Engineer via site visit.

Fig. 12

Fig. 13

14

Page 15: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

4 Before editing, record current settings

so they can be restored after process is

complete. From Internet Protocol

Version 4 (TCP/IPv4) Properties menu

set computer up to Use the following IP

address and put Ipv4 address, Subnet

Mask and Default Gateway into following

ields. Then select Advanced.

If PC is setup to Obtain an IP address

automatically, IP addresses have to be

manually added. If using static

IP addresses, continue to

Advanced († Fig. 14).

5 Advanced TCP/IP Settings window will

give option to add IP address by clicking

Add button. Do this and add IP Address

10.10.10.100 and Subnet Mask

255.255.254.0.

6 Select OK button for all open windows so

that new network settings will take effect.

Refer to Fig. 15.

7 Launch LoadFirmware5000 program and

ill in appropriate address ields and .hex

ile. Program each unit individually.

8 When inished return computer to original

network settings.

Fig. 14

Fig. 15

15

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http://localhost:81

First time log-in

1 If you are site administrator and logging in

for irst time, obtain Enterprise web/

IP address, log-in ID, and temporary

password from system administrator.

2 Launch web browser shown on computer

or tablet († Fig. 16).

3 Web browser home page appears. In

address bar (URL), type Enterprise

web address. Use IP address

http:// localhost:82 († Fig. 17).

NOTE

First time log-in instructions apply

only if system administrator allows

site administrators to create their

own passwords.

If current username and password

are assigned to site administrator, pro-

ceed to Software use, page 18.

Chrome

NOTE

Never have Enterprise open on more

than one tab in browser at any time.

Multiple tabs with interface open will

result in system malfunctioning.

* Indicates change.

Fig. 16

Fig. 17

16

Page 17: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

4 Save page to Bookmarks in Chrome by

typing Ctrl-D.*

5 Pop-up window appears displaying default

page title and drop-down menu for

bookmark save-to location.

6 From drop menu, select Bookmarks Bar

and click OK. Bookmark will appear.

Refer to Fig. 18.

7 In Log-in ID text box, enter log-in ID

provided by manager or administrator.

NOTE

There are multiple ways to bookmark

page, including clicking star icon located

near browser address bar.

NOTE

Password entry is case-sensitive.

Log-in ID entry is not case-sensitive.

NOTE

Password must be at least eight

characters in length and is

case-sensitive.

Passwords can be all numbers, all

letters, all special characters, or any

combination of these three.

* Indicates change.

Fig. 18*

Fig. 19*

8 In Password text box, enter temporary

password and click Log In.

9 New Password window will appear.

10 Create new password and enter it in

New Password ield.

11 Re-enter new password in Conirm

Password ield and click OK († Fig. 19).

12 Regular log-in screen will appear upon all

start ups in future.*

* Indicates change.

* Indicates change.

17

Page 18: Enterprise Fluid Control Administrator manual...system administrator access. These func - tions are typically performed during system installation only. Site administrators typically

Software use

Log-in1 Navigate to Enterprise website.

2 In Log-in ID text box, enter log-in ID.

3 In Password text box, enter password.

4 Click Log In button († Fig. 20).

System administrator

After Enterprise hardware and software

installation is complete, system administra-

tor is ready to set up basic

system functions.

After logging on as system administrator,

set of system administrator screen icons are

displayed in center of the screen († Fig. 21).

System administrator is responsible

for deining:

• Sites

• Users (site administrators)

• Fluids

• Tanks

• Info*

NOTE

For irst time password creation steps, or

if prompted to change temporary

password, refer to First time log-in,

page 16.

To change current (not temporary)

password, refer to My Proile/Log out,

page 39.

NOTE

Never allow web browser to save pass-

word. If prompted to save password,

always select No or Never.

Disable Save Passwords option in

browser settings.

NOTE

Following section applies to system

administrator. If site administrator, skip

to next section.

* Indicates change.

Fig. 20*

Fig. 21*

* Indicates change.

* Indicates change.

18

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* Indicates change.

SitesTo access Sites window, click Sites icon at

top right of window († Fig. 22).

Add sites

To add new site, click (+) sign in upper right

corner of Sites panel († Fig. 23).

Sites editing panel appears. Input

options are:

• Name – Name for site displayed through-

out system.

• Description – Description of site.

Edit sites*

To display or edit site details or to activate/

deactivate site, click on site in site list. Site

panel appears. Options are:

• Details – Display sites information

Refer to Fig. 24.

• Enter This Site – Access site as

site administrator.

• Edit – Display Sites editing panel

Refer to Fig. 25.

• Deactivate – Deactivate site. Select Deac-

tivate Site to conirm.

Fig. 22

Fig. 23*

Fig. 24

Fig. 25

* Indicates change.

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* Indicates change.

* Indicates change.

UsersAdd and manage user accounts through

Users window. Click Users icon in top

right corner († Fig. 26).

All users are listed in left side window.

Active user accounts are shown in blue.

Inactive user accounts are shown in gray.

Refer to Fig. 27.

Add new users

Users window functions in same way as it

does for site administrators (refer to

Manage users, page 31) except that system

administrator is authorized to assign site

administrators.

Click (+) sign in upper right corner of

Users panel († Fig. 27).

User Proile editing panel appears.

Input options are († Fig. 28):

• Name – Name for user displayed through-

out system.

• Log-in ID – ID user inputs when logging in.

• 4-Digit User PIN – Input for adding

Unit PIN.

• Integration employee # – User’s integra-

tion employee number, if

applicable (for systems using

integration).*

• Click Save to add new user.

* Indicates change.

Fig. 26*

Fig. 27*

Fig. 28*

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Edit user accounts

Administrators manage user accounts and

site access through User Proile panel.

Click user in Users panel († Fig. 29).

User Proile panel displays user account

with additional inputs († Fig. 30):

• Edit – Display User Proile editing panel.

• Deactivate – Deactivate user. Select

Deactivate User to conirm.

• Change 4-Digit Unit PIN – Input for

changing Unit PIN.

• New Password for Browser Log-in –

Input for changing password. Displays

temporary password for entry at log-in.

• Reset - Reset user password.*

• Manage Site Access – Display entry

fields/drop menus for site permissions

access. System administrators can assign

Site Administrator, Manager, Technician

or No Access.

– Select physical location(s) where user

has access, if more than one.

– Role at (site) –Assign permission level.

– Select physical location(s) where user

has access, if more than one.

Fig. 29

Fig. 30*

* Indicates change.

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FluidsFluids are deined for all sites in Fluids

panel. To access Fluids add/edit panel, click

Fluids icon at top right of window († Fig. 31).

Add luids

To add new luid, click (+) sign in upper right

corner of Fluids panel.

Fluids editing panel appears.

Input options are († Fig. 32):

• Description – Enter description fluid,

such as 10W30.

• Speciic Gravity – Enter specific gravity of

fluid as defined by fluid manufacturer.

This is needed for certain sensors for tank

monitoring integration into system.

Edit luids

Click highlighted luid name to display

Fluid panel. Option is († Fig. 33):

• Delete – Remove luid.

NOTE

Fluids added in Fluids panel are not site

speciic and are deined globally,

system wide.

Fig. 31

Fig. 32

Fig. 33

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TanksTo access Tanks window, click Tanks icon at

top right of window († Fig. 34).

Add tanks

To add new tank, click (+) sign in upper right

corner of Tanks panel († Fig. 35).

Tanks editing panel appears. Input

options are († Fig. 36):

• Tank Name – Enter tank name, such as 1.

• Fluid Name – Enter luid name, such as

10W30. Choose between Contains New

Fluid or Contains Used Fluid.*

• Capacity – Enter tank capacity (in unit of

measure as selected).

• Volume Unit of Measure – Select unit of

measure for tank capacity.

• Adjust Tank Level – Choose between

Enter Tank Level or Enter

Delivery Quantity. Enter Delivery Quan-

tity and select Volume Unit

Of Measure.*

• Tank Monitor Type – Select type of

tank monitor.*

• Site Assignments – Select name of site to

be used.*

NOTE

Tanks added in Tanks panel are not site

speciic and are deined globally, system

wide. They are then assigned to site (or

multiple sites in some cases). Be sure to

assign tank to site(s) after creation.

* Indicates change.

Fig. 34*

Fig. 35*

Fig. 36*

* Indicates change.

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Edit tanks

Click highlighted tank name to display

Tank panel († Fig. 37).

Tank panel appears, with hose and tank

number shown. Options are († Fig. 38):

• Edit – Display Tanks editing panel.

• Delete – Click to display conirmation win-

dow. Select Delete Tank to conirm.

• Fluid – Name of luid displayed here.*

• Sites – Name of site displayed here.*

• Tank Level*

– Capacity – Enter maximum volume

of tank.

– Current Level – Enter measured vol-

ume of tank.

– Warn Level – Enter minimum volume

allowed for warning to signal.

– Stop Dispense Level – Enter minimum

volume allowed for dispense to stop.

NOTE

If tank is deleted, all hoses associated

with that tank are automatically

removed from site coniguration.

Fig. 37*

Fig. 38*

* Indicates change.

* Indicates change.

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The button below will backup your Entire AFCS EnterpriseDatabase to your web server`s file system in the afcs folder.(Example: C:\afcs)Alemite

* Indicates change.

Information*To access Info window, click Info icon at top

right of window († Fig. 39).

Settings panel appears listing server and

database information.

Options are († Fig. 40):

• Customer Name – Enter name here.

• Backup Entire Enterprise Database –

Click to backup database to web server ile

system in afcs folder (C:\afcs). This should

be done after initial setup and after any

major changes in future.

Fig. 39*

Fig. 40*

* Indicates change.

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Site administrator

After system elements like luids and

tanks are assigned, administrators can

deine system settings and prepare sites

for operation.

After logging on as site administrator, Dis-

pense Log is displayed († Fig. 41).

Dispense LogDispense Log window is displayed with:

• System icons

• Name of current user and site (displayed

with drop-down menu for multiple sites)

• Add Dispense button

NOTE

If system has multiple sites, site names

are listed in drop-down menu.

Since others may have access to

PC, always conirm that username

and current site are displayed and

log-in information is correct

before proceeding.

NOTE

Dispense Log displays data headings

and results pertaining to site; however,

data headings and results for your site

may be different than those listed below.

Fig. 41*

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Dispense Log displays dispense related data

items in table format († Fig. 42):

• # – Generates sequential number for

each dispense initiated.

• State – Indicates whether dispense has

been reviewed by manager and marked as

Closed, or has not been reviewed and

is still Open.

• Status – Displays dispense status as

either Pending, Ending, Error,

or Complete.

• Initiated By – Individual who

initiates dispense.

• Hose – Hose and luid selected

for dispense.

• Requested – Amount of luid requested to

complete dispense.

• Dispensed – Captures amount of luid

delivered during dispense.

• Initiated – Captures time and date dis-

pense is assigned to technician.

• Completed – Captures time and date dis-

pense is completed by technician.

• Tank Level – Captures luid level of tank

assigned to dispense at time of delivery.

Tank level is displayed in amber highlight if

tank low level is detected.

Log display options

For log display options, click box to right of

table columns.

The following are display options:

• Show All – Displays all dispenses.

• Show Open – Displays open tickets only.

• Show Closed – Displays closed

tickets only.

• Export all data as CSV – Exports all dis-

pense log table data to a comma–sepa-

rated value spread sheet (an

Excel table).

• Export all data as PDF – Exports all dis-

pense log table data to a PDF (portable

document format) ile.

• Columns – Lists columns whose display

can be toggled on/off

NOTE

Click Show (*) to select certain types of

rows to display, or click check marks/x’s

to display or hide certain data columns.

Fig. 42

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Initiate dispenses1 Click add symbol (+) to display Dispense

input panel († Fig. 43).

NOTE

Dispense input boxes vary depending

on site.

Items such as work order numbers,

line item numbers and vehicle odometer

readings may need to be entered.

Required inputs are marked with (*).

Sites with dealer management

systems (DMS) may require dispense

authorization or other user inputs.

Ask site manager for input

information speciic to your system.

NOTE

For accuracy purposes, use copy and

paste or bar code scanning as often as

possible to input dispense information

such as order numbers.

NOTE

Hoses designated as Free Dispense

do not trigger pop-up window

requesting quantity.

For hoses with this designation,

dispense luid as needed. Flow will not

stop automatically. Technician is

responsible for manually stopping low.

NOTE

Conirmed dispense is pending until fully

completed, or delivered, ended or

stopped before completion, or cancelled

by user or system time out.

Fig. 43*

2 Select from Hose drop-down menu

hose to be dispensed from.

3 Enter luid Quantity to dispense. Fluid low

shuts off automatically when full amount of

dispense is reached.

4 Click Dispense button to conirm.

New dispense is added at top of Dispense

Log with status of Pending.

5 Ready signal (typically green light on hose

solenoid valves) will indicate

valve is open.

6 Dispense luid as needed.

7 Once speciied quantity is dispensed:

• Valve will close.

• Status in Dispense Log changes to

Complete.

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NOTE

Depending on how system and/or

pump is conigured, pending dispense

(pre-dispense mode) can time out if

lubrication has not begun, within a set

time period.

Time out cancels dispense and

dispense log displays Cancelled:

Time out.

Pending dispense in post-dispense

mode can also time out if pause in

lubrication exceeds set time period.

Time out cancels remaining dispense

with luid amount dispensed

logged accordingly.

Fig. 44

Fig. 45

Manage dispenses

End pending dispenses

1 Click row with dispense status Pending.

2 Dispense panel appears with data about

dispense († Fig. 44).

3 Click button labeled End Dispense.

4 Conirmation pop-up window will appear.

Click End Dispense.

Close/re-open dispenses

Completed dispenses are in an Open or

Closed state. Managers are able to Close or

re-open completed dispense († Fig. 45).

1 Click row with dispense status Complete.

2 Dispense panel appears with data

about dispense.

3 If dispense state is open, click button labe-

led Close Dispense.

4 If dispense state is closed, button will be

labeled Open Dispense. Click to

re-open dispense.

5 Conirmation pop-up window will

appear. Click to conirm.

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Reports

To access Reports panel, click Reports icon

at top right of window († Fig. 46).

Reports can include different information

from system, but are divided into three main

types of reports – Dispenses Report,

Faster Report, and Users Report († Fig. 47).*

Fig. 46*

Fig. 47*

Fig. 48*

Dispenses reportsReport Filters/Sort panel for Dispenses

Reports has various options for iltering

report results:

• Date Selection – Select start and end

dates for report date range.

• Full Date Range check box – Select start

and end dates from beginning of current

year to present.

• Site – Limit results to site selected.

• Initiated By – Limit results to

user selected.

• Hose – Limit results to hose selected.

• Tank – Limit results to tank selected.

• Fluid – Limit results to luid selected.

• State Description – Limit results to state

of ticket, Open or Closed, selected.

• Status Description – Limit results to

ticket status selected.

• Error Type Description – Filters Dispense

Log entries by error status, such as online,

ofline, tank level low, etc.*

To run dispense report:

1 Click Dispenses Report.

2 Filter dispense report results by categories

shown, if needed. All is default.

3 Click Run.

4 Dispenses Report appears displaying

selected Dispense Log data († Fig. 48).

* Indicates change.

* Indicates change.

* Indicates change.

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Users reportsUsers Reports window has two drop-down

menus for iltering report results († Fig. 49):

• Site – Limit results to site selected from

drop-down menu.

• Initiated By – Limit results to user

selected from drop-down menu.*

NOTE

Edit personal user account through

My Proile/Log out window, page 39.

* Indicates change.

Fig. 49*

Fig. 50*

Fig. 51

Fig. 52

To run user report:

1 Click Users Report.

2 Filter dispense report results by categories

shown, if needed.

All is default.

3 Click Run.

4 Users Report appears, displaying selected

Dispense Log data († Fig. 50).

Manage usersManage user accounts through Users panel.

Click Users icon in top right corner († Fig. 51):

All users are listed. active user accounts

are shown in blue. Inactive user accounts are

shown in gray († Fig. 52).

* Indicates change.

* Indicates change.

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Add new users

Administrators are able to create new users,

technicians and managers. Click (+) sign in

upper right corner of Users panel.

User Proile editing panel appears. Input

options are († Fig. 53):

• Name – Name for user displayed through-

out system.

• Log-in ID – ID user inputs when logging in.

• 4-Digit User PIN– Input for adding

Unit PIN.

• Integration employee # – User’s integra-

tion employee number, if applicable (for

systems using integration).*

• Click Save to add new user.

NOTE

Physical locations and permission levels,

technician or manager, must be

assigned to all new accounts.

* Indicates change.

Fig. 53*

Fig. 54*Edit user accounts

Administrators manage user accounts and

site access through User Proile panel. Click

user in Users panel to display User Proile

panel with additional inputs († Fig. 54):

• Edit – Displays User Proile editing panel.

• Change 4-Digit User PIN – Input for

changing Unit PIN.*

• New Password for Browser Log-in –

Input for changing password.

• Reset – Click to reset password.*

• Manage Site Access – Displays entry

fields/drop menus for assigning site roles.

Assignments of Manager, Technician or

No Access are options enabled for

administrators.

– Select physical location(s) where user

has access, if more than one.

– Role at (site) – Assign site role.

– Select physical location(s) where user

has access, if more than one.

• Home – Select to assign user’s primary

work site. Selected site is pre-loaded

whenever user logs in.

* Indicates change.

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Fig. 55

Fig. 56

Site settings

Administrators set and manage basic site

settings using Settings panel. Click Settings

icon in top right corner. Site settings are

organized in tabs by category († Fig. 55):

• Preferences – Set general preferences.

• Dispenses – Set dispense preferences and

add custom dispense inputs.

• Hardware – Deine network information

and IP addresses for luid controllers

and keypads.

• Tanks – Manage tank related settings.

• Hoses – View, manage and add hoses.

• Integration – Enable, manage and cus-

tomize integrations.

• Billing – Enable, manage and customize

pricing of integrations.

Preferences

Under Preferences, administrators set:

• Site Measurement System – Select Unit

Of Measure and Volume Unit of Measure

from drop-down menus.

• Site Decimal Precision – Selects decimal

places for rounding of numeric values.

DispensesUnder Dispenses, administrators set

or deine († Fig. 56):

• Dispense Time outs:

– Pre-Dispense – Time duration of inac-

tivity allowed between newly entered

dispense and actual

luid dispensing.

– Post Dispense (for Preselect Dis-

penses) – Time duration of inactivity

allowed during luid dispensing.

– Post Dispense (for Non-Preselect

Dispenses) – Time duration of inactivity

allowed during non-preselect

(free) dispensing.

– Require A Valid PIN With Each Dis-

pense – Creates required ield that vali-

dates user PIN ID at each luid dispense

request.

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Fig. 57

Customize dispense ields

Define and manage custom dispense log

fields specific to site. Dispense fields are

listed with († Fig. 57):

• Dispense Field Header – Lists custom

ields displayed in dispense log.

• Dispense Field Type – Displays

ield type.

• Order – Displays order of creation.

• Add Dispense Field – Click to display

entry ields for creating custom dispense

ields in dispense log:

• Field Type – Displays new ield

type (custom).

• Field Header – Enter new field header.

Click Save to add new custom

dispense ield.

• Edit – Edit dispense ield headers.

Field Type and Field Header

are displayed.

• Delete – Delete dispense ield headers.

Conirmation pop-up window appears.

Click Delete Dispense Field to conirm.

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HardwareUnder Hardware, administrators assign

and manage († Fig. 58):

• Network information

• New Fluid Controllers

• Keypads

Network information

Network information is typically provided by

IT network administrator. Enter network

information for:

• Server IP Address

• Server Subnet Mask

• Server Default Gateway

• Fluid Controller Subnet Mask

• Fluid Controller Default Gateway

Fluid Controllers

Under Fluid Controllers, assign new fluid

controllers (FCs) and manage existing FCs.

FCs link dispense points, such as hoses, to

network, allowing remote control and moni-

toring of dispenses. FCs are listed by:

• # – Displays FC number.

• IP Address – Displays IP address for FC.

New Fluid Controller – Displays entry ields

for adding FCs:

• Fluid Controller # – Drop-down menu

for assigning FC number. List is populated

with unassigned numbers.

• IP Address – Assigns IP address of new

FC. FC IP addresses are provided from

Edit, Delete and Test luid controller.

• Edit – Displays Fluid Controller # and

IP Address entry fields with values

for editing.

• Delete – Deletes luid controller. Conir-

mation window appears. Click Delete

Fluid Controller to conirm.

• Test – Tests linking of luid controller IP

address with network. Pop-up window is

displayed to indicate link success or failure.

– Low Warning Level – Assigns limit to

alert technicians when low tank fluid.

NOTE

Before adding new DUs to Enterprise

network, will need to obtain IP

addresses for each new DU.

This is done by supplying IT network

administrator with MAC address of each

DU. Refer to Enterprise Controller man-

ual 671097 for further instructions.

Fig. 58

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Tank settings*

Under Tanks tab, settings like tank level

assignments and adjustments are managed.

Site tanks, created by system administra-

tor, are displayed in left

side window.

Clicking tank name link (blue) displays

information and setting adjustment options

for the following († Fig. 59):

• Fluid Name – Opens tank fluid panel.

Select tank fluid type (i.e. 10W-30). Select

if fluid contains New Fluid or Used Fluid.

• Capacity – Enter maximum fluid level.

• Current Level – Enter current level of fluid.

• Volume Unit of Measure – Select unit of

measurement for fluid.

• Adjust Tank Level – Select to Enter Tank

Level or Enter Delivery Quantity.

• Delivery Quantity – Enter numerical

value of quantity to be delivered.

• Volume Unit of Measure – Select unit of

measurement for fluid to be delivered.

• Hose Control Coniguration – Select

Each hose has its own flow meter or

All hoses share a single flow meter

(very rare).

• An air solenoid controls the pump –

Check this box if this applies.

• Tank Monitor Type – Click drop-down

menu and select tank monitor type.

• Tank Monitor Controller Number –

Click drop-down menu and select number

for tank monitor controller.

• Tank Monitor Controller Port –

Click drop-down menu and select port

for tank monitor controller.

• Warn Level (Gallons) – Enter numerical

value of gallons allowed before warning

is initiated.

• Stop Dispense Level (Gallons) – Enter

numerical value of gallons allowed before

dispense stops.

• Save – Click to conirm all selections.

Fig. 59*

* Indicates change.

* Indicates change.

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Hoses

Under Hoses, assign new hoses and man-

age existing ones. Hoses are lubricant dis-

pensing points controlled and monitored by

system through assigned fluid controllers.

Hoses are listed with († Fig. 60):

• Hose – Displays hose number.

• Valve DU: Port – Valve luid controller

number and assigned port

• Meter DU: Port – Meter luid controller

number and assigned port

• Tank: Fluid – Assigned tank and luid type

Add new hoses

Click (+) sign in upper right corner of

Hoses panel.

Hoses editing panel appears. Input

options are (* denotes entry required):

• Hose Number – Assigns hose number.

• Tank – Selects tank number. Tank fluid

type is populated by default.

• Valve DU – Selects fluid controller

assigned to valve.

• Valve Port – Selects port on fluid control-

ler assigned to valve.

• Meter DU – Selects fluid controller

assigned to meter. Meter FC is typically

same as valve FC.

Edit hoses

To display Hose panel, click on hose in hose

list. Hose panel appears, with hose and tank

number shown.

Options are († Fig. 61):

• Edit – Displays Hoses editing panel.

• Delete – Displays delete conirmation

window. Select Delete Hose to conirm.

• Calibrate – Displays Hose - Calibrate

panel. Calibrate FC/meter pulse readings

during system installation.

• Meter Port – Selects port on fluid control-

ler assigned to meter.

• Hose Unit of Measure – Selects unit of

measure for fluid hose will dispense.

• Pulses / (unit of measure selected) –

Enters number of meter pulses calibrated

to unit of measure selected. Confirm with

meter manufacturer value to be entered.

• Max # of (unit of measure selected)

– Enters maximum quantity of fluid units

that can be released in single dispense.

• Mode of Operation – Selects whether

hose dispenses pre-ordered quantities

(Preselect) or unrestricted quantities

(Free Dispense).

• Click Save to add hose.

Fig. 60

Fig. 61

NOTE

Displayed ields/headings can vary

depending on prior selection(s).

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Fig. 62*

Fig. 63*

• Requested Quantity – Enter measurable

dispense quantity to calibrate meter

pulses per unit of measure. Before enter-

ing value, follow on-screen instructions

for correctly measuring fluid quantity dis-

pensed († Fig. 62).

• Dispense – Initiates dispense from hose.

Normal dispense requirements apply.

• Accept – Accepts results. Meter pulses

per unit of measure are updated.

• Abort – Dismisses results and exits.

• Re-enter measurements – Re-enters

quantity measured († Fig. 63).

NOTE

Once quantity is entered, click Dispense

and do not refresh or exit screen until

dispense is complete.

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* Indicates change.

* Indicates change.

* Indicates change.

Fig. 64*

Fig. 65

Fig. 66*

Integration*

If system has dealer management (DMS)

installed, enter DMS settings under Integra-

tion tab († Fig. 64). Click Integration and

see Integration Info

and Integration Fields.

Under Integration Info, options are:

• Integration Type – Displays Integrations

available for site. Activate and open inte-

gration by checking Enabled box. Check

mark indicates enabled. Click Test Con-

nection to send test communication to

integration system to verify Uri

entered is correct and integration

software is available.

• Integraton Uri – Integration provided

server address. Users can edit Uri

if necessary.

• Integration User Name – Customer spe-

cific user name for interface provided by

integration system.

• Integration Password – Customer spe-

cific password for interface provided by

integration system.

• Click Save to add integration information.

Billing*Price of luids can be set and adjusted under

Billing. Click Billing tab and see Part Billing

and Pricing Coniguration († Fig. 65).

Under Part Billing, click Add Part Billing.

Options are († Fig. 66):

• Fluid – Choose fluid type.

• Part Number – Enter part number for

fluid provided by integration.

• Part Qty Volume Unit – Enter unit of

measure for fluid (liters, gallons, quarts,

pints, ounces).

• Click Save to add part billing information.

* Indicates change.

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Click Add Part Pricing Coniguration

under Pricing Conigurations section.

Options are:

• Pricing Coniguration Name – Enter

name for pricing configuration (Ex: Early

Bird Special). Check Enabled box

to activate. Check mark indicates pricing

configuration is on.

• Priority – Enter number to prioritize price

configuration. List will appear in ascending

order with highest priority being 1.

• Quantity Rounding Method – Enter

method of choice for rounding fluid vol-

ume. Options include († Fig. 67):

– Use No Rounding Method - Decimals

are not rounded to whole numbers.

– Use Standard Rounding Method -

Number is rounded up to closest whole

number if digit after decimal point is 5

or greater. Number is rounded down to

closest whole number if digit after deci-

mal point is 4 or less.

– Use Standard Rounding With Mini-

mum of 1 - Standard rounding applies

unless number is less than 1. Any

amount less than 1 will always round up

to 1, not down to zero.

NOTE

Pricing Method options vary based on

integration selected.

Fig. 67*

– Round up to Nearest Whole - Number

is rounded up to closest whole number if

digit after decimal point is greater than

zero. Numbers ending in .0 will always

remain the same.

– Round Down to Nearest Whole -

Number is rounded down to closest

whole number if digit after decimal

point is greater than zero. Numbers

ending in .0 will always remain

the same.

– Round Down to Nearest Whole

– w/ Minimum of 1 - Number is rounded

down to closest whole number if digit

after decimal point is greater than zero,

unless number is less than 1. Any

amount less than 1 will always round up

to 1, not down to zero. Numbers ending

in .0 will always remain the same order

with highest priority being 1.

• Pricing Method – Enter method of choice

to compute price. Options include:

– Use Integration Price With Actual Qty

- Quantity dispensed with selected

Rounding Method applied. Enterprise

sends quantity to integration.

– Use Integration Price With Billing

Setup Qty- Price set by integration and

Quantity entered under Part Pricing

Coniguration. No rounding method is

applied. Enterprise sends quantity to

integration system.

– Use Integration Price With Actual Qty

- Quantity dispensed with selected.

• Schedule Type – Choose option for how

often price configuration will be available.

Options include: Daily (Default), Specific

Day(s) of Week, Specific Day(s) of Month,

or Specific Month(s) of Year.

• Start Time – Enter time special will begin.

Options include All Day, as well as every

hour from 1:00 AM until Midnight.

• End Time – Enter time special will end.

Options include All Day, as well as every

hours from 1:00 AM until Midnight.

• Add On Second, Third, and Fourth Part

Number – Enter part number for any

parts associated with set special pricing.

For example, if windshield wipers can be

purchased at discounted price when spe-

cial pricing is applied, part number for

windshield wipers would be entered here.

• Click Save to add part billing information.

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* Indicates change.

NOTE

Always Log Out of system every time

computer will be unattended.

Until you log out, you remain logged

into system.

NOTE

(*) denotes required entry.

Fig. 69

Fig. 68

Fig. 70

My Profile/Log out

My Proile icon in top right of window opens

two current user features – My Proile and

Log Out († Fig. 68).

My Proile panel enables you to manage

(† Fig. 69):

• Personal entry number for keypads

• Passwords

• My Proile information (by clicking Edit

link in blue) († Fig. 70):

– Name – Name for user displayed

throughout system.

– Log-in ID – User ID input for logging in.

– Language – User’s language preference.

– DMS employee # – User’s DMS

employee number, if applicable (for sys-

tems using DMS).

Log Out logs current user out of system and

closes Dispense Log window. Log in

window appears.

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Table 1

Troubleshooting

Issue or error message Possible cause Resolution

Enterprise malfunctioning. Multiple web browser tabs with Enterprise interface open.

Close all open tabs except one for Enterprise in web browser. Log out and log back in to verify correct user is logged in.

Error when running installer. Not running program as administrator. Right mouse click on installer execute ile. Click Run as Administrator.

Unable to log-in due to incomplete proile. No site access assigned. Contact system administrator for log-in help.

Unable to start dispense low from hose. Pre-dispense time out. Pre-dispense time outs are indicated by Cancelled: Time out displayed in Dispense Log. Initiate new dispense.

Another dispense has been initiated on same hose.

Status displayed is Hose in use. Wait until other dispense is complete or manually end dispense. Technicians are only authorized to end dispenses initiated by themselves. Site managers can cancel any dispenses at their site. All other user types can cancel any or all dispenses for their approved sites. Transaction will be canceled, and volume dispensed will be recorded.

Hose not set up as required in software settings.

Contact site manager to conigure hose to required controller output.

Improper wiring of valve/switch or improper assignment of hose in programming.

Repair as needed.

Unable to resume dispense low after interruption. Post-dispense time out. First, evaluate for amount dispensed and amount needed to resume and complete remaining dispense; then initiate new dispense with revised dispense amount. If issue occurs repeatedly, increase post-dispense timeout.

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Requirements agreement

I acknowledge that in order to successfully install this software, the

below system requirements must be satisied prior to installation:

☐ Server requirements (server or PC)

1 Windows Server 2008 R2 or above (for server) -64 bit only*

2 Dedicated or virtualized server

3 .NET version 4.5.2 or above

4 8 GB physical or virtual RAM (multi-site requirement)*

5 2 - 4 physical or virtual CPUs

6 SQL Server 2008 R2 or higher*

7 SQL instance name SKFFLUIDCONTROL (preferred)

8 Installation of SQL server tables and database as SA or SA

combination user

☐ Client (user PCs, laptops, tablets)

1 Windows 7 or above

2 Google Chrome*

☐ Network requirements

1 Internet Information Services (IIS) version 7.5 or above (WEB-

DAV OFF)*

2 Open TCP ports for intranet website - 80, 81 or 82 for web cli-

ent and TCP ports 60000 - 60019

3 API when using HTTPS or anything other than

443 / 8443 / 8444 for SSL for web

4 Fluid Controllers that communicate via TCP/IP and appear as

servers at ports 60000-60019

5 No server exposure to the Internet, except through a VPN

6 100 Mbps network or faster

7 Range of available IP addresses for equipment to be installed

8 IMCP, TCP/IP, DHCP, SMTP protocols active on network

9 Remote network access for installation and support

10 Keep-alive timing for TCP connections must be >= 5 minutes*

Name (print) _________________________________________________________________

Name (signature) __________________________________________________________________

Company name __________________________________________________________________

Title __________________________________________________________________

Date __________________________________________________________________

Please forward completed agreement to local distributor.

* Indicates change.

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alemite.com

® Alemite, LLC is a registered trademark.

Windows, Internet Explorer and Microsoft Edge are registered trademarks of Microsoft Corporation.

Google is a registered trademark of Google.

The contents of this publication are the copyright of the publisher and may not be reproduced (even extracts) unless prior written permission is granted. Every care has been taken to ensure the accuracy of the information contained in this publication but no liability can be accepted for any loss or damage whether direct, indirect or consequential arising out of the use of the information contained herein.

July 2019 · Form 671107 Version 3