Model 343537
Date of issue July 2019
Form number 671107
Version 3
User instructions
Enterprise Fluid Control Administrator manual
* Indicates change.
*
* Indicates change.
ContentsIntroduction* . . . . . . . . . . . . . . . . . . . . . 3
Terms used . . . . . . . . . . . . . . . . . . . . . . 3
Enterprise organization . . . . . . . . . . . . 4
Enterprise installation work list . . . . . 5
Quoting and pre-work . . . . . . . . . . . . . . 5
Material procurement and software . . . . 5
Installation day . . . . . . . . . . . . . . . . . . . . 6
Network installation . . . . . . . . . . . . . . . . 6
Typical server speciications . . . . . . . . . . 6
Enterprise Fluid Control System
Network Structure . . . . . . . . . . . . . . . 7
Steps to install Enterprise software . . 8
Computer requirements review . . . . . . . 8
Install Enterprise software . . . . . . . . . 9
Controller irmware . . . . . . . . . . . . . . . 14
Enterprise controller installations . . . . . 14
Upgrade Enterprise controller
installations . . . . . . . . . . . . . . . . . . . . . . . 14
First time log-in . . . . . . . . . . . . . . . . . . 16
Software use . . . . . . . . . . . . . . . . . . . . . 18
Log-in . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System administrator . . . . . . . . . . . . . . . 18
Sites . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Users . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Fluids . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Information* . . . . . . . . . . . . . . . . . . . . 25
Site administrator . . . . . . . . . . . . . . . . . . 26
Dispense Log. . . . . . . . . . . . . . . . . . . . 26
Log display options . . . . . . . . . . . . . . . 27
Initiate dispenses . . . . . . . . . . . . . . . . 28
Manage dispenses . . . . . . . . . . . . . . . . . 29
End pending dispenses . . . . . . . . . . . . 29
Close/re-open dispenses . . . . . . . . . . 29
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Dispenses reports . . . . . . . . . . . . . . . . 30
Users reports . . . . . . . . . . . . . . . . . . . 31
Manage users . . . . . . . . . . . . . . . . . . . 31
Site settings . . . . . . . . . . . . . . . . . . . . . . 33
Preferences . . . . . . . . . . . . . . . . . . . . . 33
Dispenses . . . . . . . . . . . . . . . . . . . . . . 33
Hardware . . . . . . . . . . . . . . . . . . . . . . 35
Tank settings* . . . . . . . . . . . . . . . . . . . . . 36
Hoses . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Integration* . . . . . . . . . . . . . . . . . . . . . . . 39
Billing* . . . . . . . . . . . . . . . . . . . . . . . . . . 39
My Proile/Log out . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . 42
Requirements agreement . . . . . . . . . . . 43
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 44
2
Introduction*
Enterprise is a software platform for luid
management systems: the AFCS Enterprise
series. It is a browser-based application for
use with Chromium engine.
All Windows-based PCs, laptops, or
tablets using software must have
Google Chrome installed.
Terms used
• Dispense (verb) – To deliver luid from
control valve, spigot, etc., into machinery
that requires lubrication, or into luid
reservoir. Example: Dispense four quarts
of oil into crankcase.
• Dispense (noun) – System-scheduled
instance of dispensing luid. Even if dis-
pense is scheduled, dispense cycle is not
complete until technician dispenses lubri-
cant or pending lubrication is cancelled.
Example: Four quart dispense is pending.
– Pending – Dispense that has been
entered into system is pending until
dispense cycle is complete – either when
luid is dispensed, pending action is can-
celled, system encounters and error or
system times out.
– Pre-dispense – Pending dispense mode
when no luid has been dispensed from
selected hose.
– Pre-dispense timeout – Automatic
cancellation of dispense that occurs
when pre-set time window between
newly entered dispense and actual luid
dispensing is exceeded.
– Post-dispense – Pending dispense
mode when luid dispensing is in pro-
cess. Dispense converts from pre-dis-
pense to post-dispense as soon as
selected hose begins to dispense luid.
– Post-dispense timeout – Automatic
cancellation of dispense that occurs
when inactivity during luid dispensing
exceeds pre-set time window.
• Hose – Dispense point, sometimes
referred to as hose reel, meter, control
valve, spigot, etc., for lubricants or other
luids. Oil bar spigot may be referred to as
hose within this software.
NOTE
Terms dispense unit and controller
are used interchangeably throughout
manual.
3
Enterprise organization
System
Administrator
Site
Administrator
Manager
Users Creation, site access
FluidsFluid type
TanksFluid, capacity,
UOM, dispense mode
Site N
Users Creation, site access
Users Creation, site access
HardwareIP addresses, DUs,
keypads
PreferencesUnits, unit precision
TanksLevels, warnings,
and air solenoids
TanksLevels, warnings
Dispense SettingsTimeouts,
custom headings
DispensesEntry, manage
HosesAssign, Dispense mode,
UOM, PPU, calibration
DMSIntegration setup
Reports Transactions, users
Reports Transactions, users
Technician Dispenses
Entry, manage
Site 1 Site 2 Site 3 Site 4
Enterprise organization
Enterprise platform interface is arranged by
organizational role with administrators,
managers and technicians having speciic
authorizations for performing tasks
within system.
Administrators have full access to func-
tions managers and technicians perform,
along with additional access
to creating and coniguring key
system functions.
Site, tank and luid creation is limited to
system administrator access. These func-
tions are typically performed
during system installation only.
Site administrators typically perform
ongoing functions and tasks such as manag-
ing users and coniguring hardware and
equipment.
Enterprise organization chart below rep-
resents Enterprise system access and duties
for individuals in organization.
UOM - Unit Of Measure
DU - Dispense Unit
PPU - Pulses Per Unit* Indicates change.
Diagram 1*
4
Enterprise installation work list
It is recommended that installers review steps in checklist below to
better prepare for installation of Enterprise.
1 Quoting and pre-work
2 Network pre-work
3 Material arrival
4 Installation day
Quoting and pre-work
☐ Network options
– Installed on existing network: Enterprise system can be installed
on existing computer networks. Contact network administrator
for installation site(s) and review product speciications for ade-
quate preparation.
– Create new network: Enterprise system can operate its own
computer network with any PC or Server running a Windows
operating system. Identify PC or server for installation prior to
installation day, and verify necessary speciications required to
install and run software. Consulting computer specialist is rec-
ommended. For further information,
see Network Installation, page 6.
☐ Site planning considerations for hardware installation
1 Obtain fully dimensioned loor plan for installation site that
identiies location of power outlets, network access (if any),
tank, tank luid types, and required number of hose reels.
2 Controllers have 6 control blocks, each supporting one hose
reel via pulse meter and solenoid, or air solenoid for
pump control. In addition, each block can support one
tank monitor probe.
3 Controller is a wall mount unit. Unit weight requires stud
mounting, or anchor kits if being mounted on sheet rock.
4 Hardware requires 120-240 V AC 50/60 Hz power with
5 amp capacity per unit. System includes a 6 ft. power cord
with a standard US 3 prong plug.
Material procurement and software
☐ Create installation Bill of Materials. Include all materials
needed for installation including but not limited to:
1 Correct number of luid controllers
2 Correct number of Combo units
3 Proper length of Combo unit cable (ordering extra is suggested)
4 Proper number and length of Ethernet cables
5 Fluid line and ittings
6 Hose reels
7 Control valves
8 Air solenoids (master and individual)
9 User Access List by Site
10 User Access Pin by List
11 Tank and luid information
12 Hose and reel location information
☐ Order material to ensure on-time delivery
1 Upon receipt of order, verify Bill of Materials matches
shipping manifest(s).
2 Report corrections to DM as soon as possible.
☐ Software installation preparation
1 Note if site is using static or DHCP reserved addressing.
2 If site network is using static addressing, note IP address,
default gateway and subnet mask of PC/server.
☐ Software installation (ideally completed before
hardware installation)
1 Install Enterprise software.
2 Conigure Enterprise software. Refer to Software use, page 18.
3 Make backup copy of system coniguration.
4 Power up each controllers and conigure with correct site/unit
number, IP address, subnet mask and default gateway.
– If using 6000 controllers, conigure settings using touch-
screen interface (refer to 404710).
– If using 5000 controllers, to conigure settings, refer to
Upgrade 5000 controller installations on page 14 (per-
form this step close to or on installation day).
5 Coordinate with end user to establish schedule for installation.
5
Installation day
1 Install Combo units. Refer to Pulser/valve combo guide 404479.
2 Install hose reels and control valves.
3 Install luid pumps.
4 Install luid supply lines.
5 Verify all luid connections are tight.
6 Install Combo Unit cables and wire to controller blocks.
7 Install air solenoid cables for luid pump and wire to blocks.
8 Power on all controllers and verify controllers are conigured
properly and can be located in Enterprise software
network analyzer.
9 Generate dispense request on each individual hose and verify
corresponding Combo unit is activated and any installed
Ready Lights are working properly.
10 Complete programmed dispense for each hose to prime
luid line and purge air from line. Removing all air from line may
require several dispenses.
11 Calibrate each hose to assigned FC/pulse meter.
12 Train customer personnel – use available manuals and
training materials to educate end users on operation of system.
13 Monitor site operation for a period of time to ensure proper
operation and training.
Network installation
☐ Server requirements (server or PC)
1 Windows Server 2008 R2 or above (for server) -64 bit only*
2 Dedicated or virtualized server
3 .NET version 4.5.2 or above
4 8 GB physical or virtual RAM*
5 2 - 4 physical or virtual CPUs*
6 SQL Server 2008 R2 or higher*
7 SQL instance name SKFFLUIDCONTROL (preferred)
8 Installation of SQL server tables and database as SA or SA
combination user
☐ Client (user PCs, laptops, tablets)
1 Windows 7 or above
2 Google Chrome*
☐ Network requirements
1 Internet Information Services (IIS) version 7.5 or above (WEB-
DAV OFF)*
2 Open TCP ports for intranet website - 80, 81 or 82 for web cli-
ent and TCP ports 60000 - 60019
3 API when using HTTPS or anything other than
443 / 8443 / 8444 for SSL for web
4 Fluid Controllers that communicate via TCP/IP and appear as
servers at ports 60000-60019
5 No server exposure to the Internet, except through a VPN
6 100 Mbps network or faster
7 Range of available IP addresses for equipment to be installed
8 ICMP, TCP/IP, DHCP, SMTP protocols active on network
9 Remote network access for installation and support
10 Keep-alive timing for TCP connections must be >= 5
minutes*
* Indicates change.
Typical server speciications (supplied by customer)
RAM 6 - 8 GB physical or virtualCPU Intel i5, i7, Xeon 2GHz or fasterWindow Server 2008 R2 or above
IIS version 7.5 or above.NET version 4.5.2 or aboveWebsite ports:
For web client :82For web API 8080/8081 for non-SSL
8443/8444 for SSL
SQL Server* SQL Express 2012, or SQL Standard 2012 or above.
Dispense unit TCP/IP ports 60000-60019
6
Diagram 2
7
Fig. 1
Fig. 2
Fig. 3
Steps to install Enterprise software
Computer
requirements review
In order for Enterprise software to work
properly, computer installed on must meet
minimum set of requirements. Refer to
page 6, Network installation.
Requirements can be reviewed manually,
or prerequisite installer can be run on
machine to check for requirements.
Prerequisite installer will check computer for
proper requirements, and install required
iles if necessary. Hardware requirements
(memory) cannot be detected by prerequisite
installer program. If machine cannot be
updated to fulill all software requirements
program will inform you.
1 Place PrerequisiteInstaller.exe on machine
to be checked.
2 Right click PrerequisiteInstaller.exe icon
and select option Run as administrator.
3 When prompted by windows to allow
program to make changes to
computer, select Yes.
4 Check box to agree to license terms and
conditions and then click Install in lower
right corner of form († Fig. 1).
5 The following initialization screen will
appear while software checks computer
for required components († Fig. 2).
6 Installer will install required Microsoft
components on computer if they don’t
already exist. Comply with any prompts to
install components as program runs.
7 When inished installer program will
indicate completion († Fig. 3).
8
Install Enterprise software
If installing software on a machine that has
never had Enterprise software successfully
installed, running PrerequisiteInstaller.exe
program is recommended. This program is
available for download on our download
website. If you have successfully installed
Enterprise before on this machine this step
should not be necessary.
PrerequisiteInstaller.exe program checks
machine for necessary components to install
and run Enterprise software, and installs
them if they are not currently loaded. To run
PrerequisiteInstaller.exe program, right click
on .exe ile and select option to
Run as administrator. Installer will prompt
for permission to run and will report on inal
status after it has completed.
When ready to install Enterprise software,
unzip folder contents downloaded from the
website onto the machine it will be installed
on and follow the instructions below:
1 To install software, drag folder named
Enterprise <version> from source
location onto Desktop of
installing user.
2 Navigate to Enterprise Installer Files
folder within Enterprise <version> folder.
Right click on EnterpriseInstaller.exe ile
located in Installer folder and select
Run as administrator.
3 When prompted to allow program to make
changes to computer select Yes.
4 If machine has all required prerequisites
for installation, Enterprise installer wizard
will appear with list of available installation
modes. Options include:
4.1 Install – First time installation
on machine
4.2 Repair or uninstall – Scan current
installation and repair any corrupted
iles or completely remove existing
installation
4.3 Upgrade – Upgrade previous
installation to latest version
Available options depend on state of
machine, and any previous installations that
have been detected. During Repair or
Uninstall process, inal choice will be given
to installing user to perform Repair or
Uninstall of Enterprise software.
If machine is missing prerequisite
requirements, installer will present list of
changes needed on machine before
installation can proceed. Installer ile called
PrerequisiteInstaller.exe is available for
download to assist with prerequisites. Right
click on PrerequisiteInstaller.exe and
choose Run as administrator to allow
installer ile to scan machine and install or
upgrade required Windows components.
5 If there are multiple installation options,
select desired installation option and click
Next to proceed. If this is a fresh
installation only option is Install, and it is
automatically selected († Fig. 4).
Fig. 4
9
6 Click on check box to conirm you agree to
licensing agreement and select Next.
Refer to Fig. 5.
NOTE
This automated database installation will
only work if server where database
instance is to be created is on same
physical or virtual machine installer is
running on. If database needs to be
created on another physical machine,
installer will not have admin rights to
create database instance. Installer will fail
to create database instance and database
will have to be created in a different way.
Contact Technical support for script
that will assist in building database on
separate data server.
7 Installation folder currently available for
Enterprise software is hard-coded path to
C:\Inetpub\wwwroot\enterprise.
This may change in the future.
Select Next to continue († Fig. 6).
Fig. 5
Fig. 6
10
8 Only data folder available currently for
Enterprise software is hard-coded path to
C:\. This may change in the future. Select
Next to continue († Fig. 7).
Fig. 7*
Fig. 8*9 Most applications will use Local DB (local
database) option. In this case all that is
required on this step is to select server
name from left drop-down box provided
and click Test Connection († Fig. 8).
To open Server drop-down list, click
down arrow at right side of drop-down
box. Select correct server name. Server
name will be local machine name and
should be only option available from drop-
down list. Clicking on Test Connection
veriies everything was setup correctly and
provides green light condition as seen
above. When green light pops up, Next
becomes available to move on to next
section.
For local databases, SQL Server
Instance Name is currently hard coded to
SKFFLUIDCONTROL. This may change
in the future.
If using Remote DB (remote database)
option, put name of DB Server in Server
Name ield, and if remote SQL Server
Instance Name is different from
SKFFLUIDCONTROL, replace
SKFFLUIDCONTROL with proper SQL
Server Instance Name of remote SQL
Server instance. This is only suggested
for IT professionals. Installer will attempt
to create DB on remote SQL Server
instance, but success for this will depend
on network coniguration, irewall settings
and installing user’s permission settings
for remote SQL Server instance.
If operation fails contact Technical
Support department to provide separate
SQL script ile for creating DB on remote
machine prior to installer process. In this
case, installer will recognize DB already
exists and verify connection can be
established before continuing
software installation.
* Indicates change.
* Indicates change.
11
10 Verify SQL Server Management
Studio and IIS Manager applications
are not running on machine, and
click Install to oficially begin
installation († Fig. 9).
NOTE
If you placed Enterprise <version>
folder on Desktop, log ile called
EnterpriseInstaller.log containing
record of installation process was placed
on desktop as installer ran. Otherwise,
log ile can be found two directory/folder
levels back from location of
EnterpriseInstaller.exe ile that was
used for installation; this is the same
directory level as unzipped folder if
directory structure is not modiied after
being unzipped.
Fig. 9*
Fig. 10*11 Installation process will take a few
minutes and may spend time within
Database (30%), IIS Features (50%)
and Registry Entries (90%)
installation phases depending on
state of machine and processing
speeds. Do not stop application
during this process. Proper time
must be given for installation to
inish. As installer completes
necessary tasks, a log ile called
EnterpriseInstaller.log is created
and updated. If you feel that
installer has hung, check log ile for
status updates; however, in most
cases, this should not be necessary
(† Fig. 10).
* Indicates change.
* Indicates change.
12
12 Results of installation will be
reported. Click Finish to complete
installation. Refer to Fig. 11.
13 If installation returns an error,
please contact technical support
and provide copy of installation log
for assistance in resolving issue.
Fig. 11*
* Indicates change.
13
2 Open Command Prompt (search cmd
from windows start menu and one will
open) and type ipconig before pressing
Enter key. Record machines Ipv4 address,
Subnet Mask and Default Gateway.
Controller firmware
Enterprise sofware can control both
AFCS Dispense Unit controllers and
AFCS Enterprise controllers.
Enterprise controller
installations
Enterprise Controller irmware can be
updated from hardware tab in Settings
section. Click update irmware to
automatically load compliant version of
irmware into selected controller.
Upgrade Enterprise controller
installations
Upgrading an existing site to Enterprise
software requires irmware upgrade for
each controller before they can talk to
Enterprise software. This can be
accomplished by using software application
created especially for this process called
LoadFirmware5000. This utility loads
updated Enterprise irmware over Enterprise
default 10.10.10.xxx subnet.
The following steps outline irmware
upgrade process if using LoadFirmware5000
irmware update utility.
1 Contact Technical Service prior to installa-
tion and request LoadFirmware5000 pro-
gram. Technical service will provide the
following iles:
• LoadFirmware5000 program
• File with extension .hex
• File with extension .map
3 Conigure computer to communicate
over 10.10.10.xxx subnet by double-
clicking and coniguring
Internet Protocol Version 4 (TCP/Ipv4)
setting in Network Connection
Properties window.
• For wii connections († Fig. 12)
• For ethernet connections († Fig. 13)
NOTE
If network does not allow for
10.10.10.xxx trafic, each controller
must be upgraded by Application
Engineer via site visit.
Fig. 12
Fig. 13
14
4 Before editing, record current settings
so they can be restored after process is
complete. From Internet Protocol
Version 4 (TCP/IPv4) Properties menu
set computer up to Use the following IP
address and put Ipv4 address, Subnet
Mask and Default Gateway into following
ields. Then select Advanced.
If PC is setup to Obtain an IP address
automatically, IP addresses have to be
manually added. If using static
IP addresses, continue to
Advanced († Fig. 14).
5 Advanced TCP/IP Settings window will
give option to add IP address by clicking
Add button. Do this and add IP Address
10.10.10.100 and Subnet Mask
255.255.254.0.
6 Select OK button for all open windows so
that new network settings will take effect.
Refer to Fig. 15.
7 Launch LoadFirmware5000 program and
ill in appropriate address ields and .hex
ile. Program each unit individually.
8 When inished return computer to original
network settings.
Fig. 14
Fig. 15
15
http://localhost:81
First time log-in
1 If you are site administrator and logging in
for irst time, obtain Enterprise web/
IP address, log-in ID, and temporary
password from system administrator.
2 Launch web browser shown on computer
or tablet († Fig. 16).
3 Web browser home page appears. In
address bar (URL), type Enterprise
web address. Use IP address
http:// localhost:82 († Fig. 17).
NOTE
First time log-in instructions apply
only if system administrator allows
site administrators to create their
own passwords.
If current username and password
are assigned to site administrator, pro-
ceed to Software use, page 18.
Chrome
NOTE
Never have Enterprise open on more
than one tab in browser at any time.
Multiple tabs with interface open will
result in system malfunctioning.
* Indicates change.
Fig. 16
Fig. 17
16
4 Save page to Bookmarks in Chrome by
typing Ctrl-D.*
5 Pop-up window appears displaying default
page title and drop-down menu for
bookmark save-to location.
6 From drop menu, select Bookmarks Bar
and click OK. Bookmark will appear.
Refer to Fig. 18.
7 In Log-in ID text box, enter log-in ID
provided by manager or administrator.
NOTE
There are multiple ways to bookmark
page, including clicking star icon located
near browser address bar.
NOTE
Password entry is case-sensitive.
Log-in ID entry is not case-sensitive.
NOTE
Password must be at least eight
characters in length and is
case-sensitive.
Passwords can be all numbers, all
letters, all special characters, or any
combination of these three.
* Indicates change.
Fig. 18*
Fig. 19*
8 In Password text box, enter temporary
password and click Log In.
9 New Password window will appear.
10 Create new password and enter it in
New Password ield.
11 Re-enter new password in Conirm
Password ield and click OK († Fig. 19).
12 Regular log-in screen will appear upon all
start ups in future.*
* Indicates change.
* Indicates change.
17
Software use
Log-in1 Navigate to Enterprise website.
2 In Log-in ID text box, enter log-in ID.
3 In Password text box, enter password.
4 Click Log In button († Fig. 20).
System administrator
After Enterprise hardware and software
installation is complete, system administra-
tor is ready to set up basic
system functions.
After logging on as system administrator,
set of system administrator screen icons are
displayed in center of the screen († Fig. 21).
System administrator is responsible
for deining:
• Sites
• Users (site administrators)
• Fluids
• Tanks
• Info*
NOTE
For irst time password creation steps, or
if prompted to change temporary
password, refer to First time log-in,
page 16.
To change current (not temporary)
password, refer to My Proile/Log out,
page 39.
NOTE
Never allow web browser to save pass-
word. If prompted to save password,
always select No or Never.
Disable Save Passwords option in
browser settings.
NOTE
Following section applies to system
administrator. If site administrator, skip
to next section.
* Indicates change.
Fig. 20*
Fig. 21*
* Indicates change.
* Indicates change.
18
* Indicates change.
SitesTo access Sites window, click Sites icon at
top right of window († Fig. 22).
Add sites
To add new site, click (+) sign in upper right
corner of Sites panel († Fig. 23).
Sites editing panel appears. Input
options are:
• Name – Name for site displayed through-
out system.
• Description – Description of site.
Edit sites*
To display or edit site details or to activate/
deactivate site, click on site in site list. Site
panel appears. Options are:
• Details – Display sites information
Refer to Fig. 24.
• Enter This Site – Access site as
site administrator.
• Edit – Display Sites editing panel
Refer to Fig. 25.
• Deactivate – Deactivate site. Select Deac-
tivate Site to conirm.
Fig. 22
Fig. 23*
Fig. 24
Fig. 25
* Indicates change.
19
* Indicates change.
* Indicates change.
* Indicates change.
UsersAdd and manage user accounts through
Users window. Click Users icon in top
right corner († Fig. 26).
All users are listed in left side window.
Active user accounts are shown in blue.
Inactive user accounts are shown in gray.
Refer to Fig. 27.
Add new users
Users window functions in same way as it
does for site administrators (refer to
Manage users, page 31) except that system
administrator is authorized to assign site
administrators.
Click (+) sign in upper right corner of
Users panel († Fig. 27).
User Proile editing panel appears.
Input options are († Fig. 28):
• Name – Name for user displayed through-
out system.
• Log-in ID – ID user inputs when logging in.
• 4-Digit User PIN – Input for adding
Unit PIN.
• Integration employee # – User’s integra-
tion employee number, if
applicable (for systems using
integration).*
• Click Save to add new user.
* Indicates change.
Fig. 26*
Fig. 27*
Fig. 28*
20
* Indicates change.
Edit user accounts
Administrators manage user accounts and
site access through User Proile panel.
Click user in Users panel († Fig. 29).
User Proile panel displays user account
with additional inputs († Fig. 30):
• Edit – Display User Proile editing panel.
• Deactivate – Deactivate user. Select
Deactivate User to conirm.
• Change 4-Digit Unit PIN – Input for
changing Unit PIN.
• New Password for Browser Log-in –
Input for changing password. Displays
temporary password for entry at log-in.
• Reset - Reset user password.*
• Manage Site Access – Display entry
fields/drop menus for site permissions
access. System administrators can assign
Site Administrator, Manager, Technician
or No Access.
– Select physical location(s) where user
has access, if more than one.
– Role at (site) –Assign permission level.
– Select physical location(s) where user
has access, if more than one.
Fig. 29
Fig. 30*
* Indicates change.
21
* Indicates change.
FluidsFluids are deined for all sites in Fluids
panel. To access Fluids add/edit panel, click
Fluids icon at top right of window († Fig. 31).
Add luids
To add new luid, click (+) sign in upper right
corner of Fluids panel.
Fluids editing panel appears.
Input options are († Fig. 32):
• Description – Enter description fluid,
such as 10W30.
• Speciic Gravity – Enter specific gravity of
fluid as defined by fluid manufacturer.
This is needed for certain sensors for tank
monitoring integration into system.
Edit luids
Click highlighted luid name to display
Fluid panel. Option is († Fig. 33):
• Delete – Remove luid.
NOTE
Fluids added in Fluids panel are not site
speciic and are deined globally,
system wide.
Fig. 31
Fig. 32
Fig. 33
22
* Indicates change.
* Indicates change.
TanksTo access Tanks window, click Tanks icon at
top right of window († Fig. 34).
Add tanks
To add new tank, click (+) sign in upper right
corner of Tanks panel († Fig. 35).
Tanks editing panel appears. Input
options are († Fig. 36):
• Tank Name – Enter tank name, such as 1.
• Fluid Name – Enter luid name, such as
10W30. Choose between Contains New
Fluid or Contains Used Fluid.*
• Capacity – Enter tank capacity (in unit of
measure as selected).
• Volume Unit of Measure – Select unit of
measure for tank capacity.
• Adjust Tank Level – Choose between
Enter Tank Level or Enter
Delivery Quantity. Enter Delivery Quan-
tity and select Volume Unit
Of Measure.*
• Tank Monitor Type – Select type of
tank monitor.*
• Site Assignments – Select name of site to
be used.*
NOTE
Tanks added in Tanks panel are not site
speciic and are deined globally, system
wide. They are then assigned to site (or
multiple sites in some cases). Be sure to
assign tank to site(s) after creation.
* Indicates change.
Fig. 34*
Fig. 35*
Fig. 36*
* Indicates change.
23
Edit tanks
Click highlighted tank name to display
Tank panel († Fig. 37).
Tank panel appears, with hose and tank
number shown. Options are († Fig. 38):
• Edit – Display Tanks editing panel.
• Delete – Click to display conirmation win-
dow. Select Delete Tank to conirm.
• Fluid – Name of luid displayed here.*
• Sites – Name of site displayed here.*
• Tank Level*
– Capacity – Enter maximum volume
of tank.
– Current Level – Enter measured vol-
ume of tank.
– Warn Level – Enter minimum volume
allowed for warning to signal.
– Stop Dispense Level – Enter minimum
volume allowed for dispense to stop.
NOTE
If tank is deleted, all hoses associated
with that tank are automatically
removed from site coniguration.
Fig. 37*
Fig. 38*
* Indicates change.
* Indicates change.
24
The button below will backup your Entire AFCS EnterpriseDatabase to your web server`s file system in the afcs folder.(Example: C:\afcs)Alemite
* Indicates change.
Information*To access Info window, click Info icon at top
right of window († Fig. 39).
Settings panel appears listing server and
database information.
Options are († Fig. 40):
• Customer Name – Enter name here.
• Backup Entire Enterprise Database –
Click to backup database to web server ile
system in afcs folder (C:\afcs). This should
be done after initial setup and after any
major changes in future.
Fig. 39*
Fig. 40*
* Indicates change.
25
* Indicates change.
Site administrator
After system elements like luids and
tanks are assigned, administrators can
deine system settings and prepare sites
for operation.
After logging on as site administrator, Dis-
pense Log is displayed († Fig. 41).
Dispense LogDispense Log window is displayed with:
• System icons
• Name of current user and site (displayed
with drop-down menu for multiple sites)
• Add Dispense button
NOTE
If system has multiple sites, site names
are listed in drop-down menu.
Since others may have access to
PC, always conirm that username
and current site are displayed and
log-in information is correct
before proceeding.
NOTE
Dispense Log displays data headings
and results pertaining to site; however,
data headings and results for your site
may be different than those listed below.
Fig. 41*
26
Dispense Log displays dispense related data
items in table format († Fig. 42):
• # – Generates sequential number for
each dispense initiated.
• State – Indicates whether dispense has
been reviewed by manager and marked as
Closed, or has not been reviewed and
is still Open.
• Status – Displays dispense status as
either Pending, Ending, Error,
or Complete.
• Initiated By – Individual who
initiates dispense.
• Hose – Hose and luid selected
for dispense.
• Requested – Amount of luid requested to
complete dispense.
• Dispensed – Captures amount of luid
delivered during dispense.
• Initiated – Captures time and date dis-
pense is assigned to technician.
• Completed – Captures time and date dis-
pense is completed by technician.
• Tank Level – Captures luid level of tank
assigned to dispense at time of delivery.
Tank level is displayed in amber highlight if
tank low level is detected.
Log display options
For log display options, click box to right of
table columns.
The following are display options:
• Show All – Displays all dispenses.
• Show Open – Displays open tickets only.
• Show Closed – Displays closed
tickets only.
• Export all data as CSV – Exports all dis-
pense log table data to a comma–sepa-
rated value spread sheet (an
Excel table).
• Export all data as PDF – Exports all dis-
pense log table data to a PDF (portable
document format) ile.
• Columns – Lists columns whose display
can be toggled on/off
NOTE
Click Show (*) to select certain types of
rows to display, or click check marks/x’s
to display or hide certain data columns.
Fig. 42
27
* Indicates change.
Initiate dispenses1 Click add symbol (+) to display Dispense
input panel († Fig. 43).
NOTE
Dispense input boxes vary depending
on site.
Items such as work order numbers,
line item numbers and vehicle odometer
readings may need to be entered.
Required inputs are marked with (*).
Sites with dealer management
systems (DMS) may require dispense
authorization or other user inputs.
Ask site manager for input
information speciic to your system.
NOTE
For accuracy purposes, use copy and
paste or bar code scanning as often as
possible to input dispense information
such as order numbers.
NOTE
Hoses designated as Free Dispense
do not trigger pop-up window
requesting quantity.
For hoses with this designation,
dispense luid as needed. Flow will not
stop automatically. Technician is
responsible for manually stopping low.
NOTE
Conirmed dispense is pending until fully
completed, or delivered, ended or
stopped before completion, or cancelled
by user or system time out.
Fig. 43*
2 Select from Hose drop-down menu
hose to be dispensed from.
3 Enter luid Quantity to dispense. Fluid low
shuts off automatically when full amount of
dispense is reached.
4 Click Dispense button to conirm.
New dispense is added at top of Dispense
Log with status of Pending.
5 Ready signal (typically green light on hose
solenoid valves) will indicate
valve is open.
6 Dispense luid as needed.
7 Once speciied quantity is dispensed:
• Valve will close.
• Status in Dispense Log changes to
Complete.
28
NOTE
Depending on how system and/or
pump is conigured, pending dispense
(pre-dispense mode) can time out if
lubrication has not begun, within a set
time period.
Time out cancels dispense and
dispense log displays Cancelled:
Time out.
Pending dispense in post-dispense
mode can also time out if pause in
lubrication exceeds set time period.
Time out cancels remaining dispense
with luid amount dispensed
logged accordingly.
Fig. 44
Fig. 45
Manage dispenses
End pending dispenses
1 Click row with dispense status Pending.
2 Dispense panel appears with data about
dispense († Fig. 44).
3 Click button labeled End Dispense.
4 Conirmation pop-up window will appear.
Click End Dispense.
Close/re-open dispenses
Completed dispenses are in an Open or
Closed state. Managers are able to Close or
re-open completed dispense († Fig. 45).
1 Click row with dispense status Complete.
2 Dispense panel appears with data
about dispense.
3 If dispense state is open, click button labe-
led Close Dispense.
4 If dispense state is closed, button will be
labeled Open Dispense. Click to
re-open dispense.
5 Conirmation pop-up window will
appear. Click to conirm.
29
Reports
To access Reports panel, click Reports icon
at top right of window († Fig. 46).
Reports can include different information
from system, but are divided into three main
types of reports – Dispenses Report,
Faster Report, and Users Report († Fig. 47).*
Fig. 46*
Fig. 47*
Fig. 48*
Dispenses reportsReport Filters/Sort panel for Dispenses
Reports has various options for iltering
report results:
• Date Selection – Select start and end
dates for report date range.
• Full Date Range check box – Select start
and end dates from beginning of current
year to present.
• Site – Limit results to site selected.
• Initiated By – Limit results to
user selected.
• Hose – Limit results to hose selected.
• Tank – Limit results to tank selected.
• Fluid – Limit results to luid selected.
• State Description – Limit results to state
of ticket, Open or Closed, selected.
• Status Description – Limit results to
ticket status selected.
• Error Type Description – Filters Dispense
Log entries by error status, such as online,
ofline, tank level low, etc.*
To run dispense report:
1 Click Dispenses Report.
2 Filter dispense report results by categories
shown, if needed. All is default.
3 Click Run.
4 Dispenses Report appears displaying
selected Dispense Log data († Fig. 48).
* Indicates change.
* Indicates change.
* Indicates change.
30
* Indicates change.
Users reportsUsers Reports window has two drop-down
menus for iltering report results († Fig. 49):
• Site – Limit results to site selected from
drop-down menu.
• Initiated By – Limit results to user
selected from drop-down menu.*
NOTE
Edit personal user account through
My Proile/Log out window, page 39.
* Indicates change.
Fig. 49*
Fig. 50*
Fig. 51
Fig. 52
To run user report:
1 Click Users Report.
2 Filter dispense report results by categories
shown, if needed.
All is default.
3 Click Run.
4 Users Report appears, displaying selected
Dispense Log data († Fig. 50).
Manage usersManage user accounts through Users panel.
Click Users icon in top right corner († Fig. 51):
All users are listed. active user accounts
are shown in blue. Inactive user accounts are
shown in gray († Fig. 52).
* Indicates change.
* Indicates change.
31
* Indicates change.
Add new users
Administrators are able to create new users,
technicians and managers. Click (+) sign in
upper right corner of Users panel.
User Proile editing panel appears. Input
options are († Fig. 53):
• Name – Name for user displayed through-
out system.
• Log-in ID – ID user inputs when logging in.
• 4-Digit User PIN– Input for adding
Unit PIN.
• Integration employee # – User’s integra-
tion employee number, if applicable (for
systems using integration).*
• Click Save to add new user.
NOTE
Physical locations and permission levels,
technician or manager, must be
assigned to all new accounts.
* Indicates change.
Fig. 53*
Fig. 54*Edit user accounts
Administrators manage user accounts and
site access through User Proile panel. Click
user in Users panel to display User Proile
panel with additional inputs († Fig. 54):
• Edit – Displays User Proile editing panel.
• Change 4-Digit User PIN – Input for
changing Unit PIN.*
• New Password for Browser Log-in –
Input for changing password.
• Reset – Click to reset password.*
• Manage Site Access – Displays entry
fields/drop menus for assigning site roles.
Assignments of Manager, Technician or
No Access are options enabled for
administrators.
– Select physical location(s) where user
has access, if more than one.
– Role at (site) – Assign site role.
– Select physical location(s) where user
has access, if more than one.
• Home – Select to assign user’s primary
work site. Selected site is pre-loaded
whenever user logs in.
* Indicates change.
32
* Indicates change.
Fig. 55
Fig. 56
Site settings
Administrators set and manage basic site
settings using Settings panel. Click Settings
icon in top right corner. Site settings are
organized in tabs by category († Fig. 55):
• Preferences – Set general preferences.
• Dispenses – Set dispense preferences and
add custom dispense inputs.
• Hardware – Deine network information
and IP addresses for luid controllers
and keypads.
• Tanks – Manage tank related settings.
• Hoses – View, manage and add hoses.
• Integration – Enable, manage and cus-
tomize integrations.
• Billing – Enable, manage and customize
pricing of integrations.
Preferences
Under Preferences, administrators set:
• Site Measurement System – Select Unit
Of Measure and Volume Unit of Measure
from drop-down menus.
• Site Decimal Precision – Selects decimal
places for rounding of numeric values.
DispensesUnder Dispenses, administrators set
or deine († Fig. 56):
• Dispense Time outs:
– Pre-Dispense – Time duration of inac-
tivity allowed between newly entered
dispense and actual
luid dispensing.
– Post Dispense (for Preselect Dis-
penses) – Time duration of inactivity
allowed during luid dispensing.
– Post Dispense (for Non-Preselect
Dispenses) – Time duration of inactivity
allowed during non-preselect
(free) dispensing.
– Require A Valid PIN With Each Dis-
pense – Creates required ield that vali-
dates user PIN ID at each luid dispense
request.
33
Fig. 57
Customize dispense ields
Define and manage custom dispense log
fields specific to site. Dispense fields are
listed with († Fig. 57):
• Dispense Field Header – Lists custom
ields displayed in dispense log.
• Dispense Field Type – Displays
ield type.
• Order – Displays order of creation.
• Add Dispense Field – Click to display
entry ields for creating custom dispense
ields in dispense log:
• Field Type – Displays new ield
type (custom).
• Field Header – Enter new field header.
Click Save to add new custom
dispense ield.
• Edit – Edit dispense ield headers.
Field Type and Field Header
are displayed.
• Delete – Delete dispense ield headers.
Conirmation pop-up window appears.
Click Delete Dispense Field to conirm.
34
HardwareUnder Hardware, administrators assign
and manage († Fig. 58):
• Network information
• New Fluid Controllers
• Keypads
Network information
Network information is typically provided by
IT network administrator. Enter network
information for:
• Server IP Address
• Server Subnet Mask
• Server Default Gateway
• Fluid Controller Subnet Mask
• Fluid Controller Default Gateway
Fluid Controllers
Under Fluid Controllers, assign new fluid
controllers (FCs) and manage existing FCs.
FCs link dispense points, such as hoses, to
network, allowing remote control and moni-
toring of dispenses. FCs are listed by:
• # – Displays FC number.
• IP Address – Displays IP address for FC.
New Fluid Controller – Displays entry ields
for adding FCs:
• Fluid Controller # – Drop-down menu
for assigning FC number. List is populated
with unassigned numbers.
• IP Address – Assigns IP address of new
FC. FC IP addresses are provided from
Edit, Delete and Test luid controller.
• Edit – Displays Fluid Controller # and
IP Address entry fields with values
for editing.
• Delete – Deletes luid controller. Conir-
mation window appears. Click Delete
Fluid Controller to conirm.
• Test – Tests linking of luid controller IP
address with network. Pop-up window is
displayed to indicate link success or failure.
– Low Warning Level – Assigns limit to
alert technicians when low tank fluid.
NOTE
Before adding new DUs to Enterprise
network, will need to obtain IP
addresses for each new DU.
This is done by supplying IT network
administrator with MAC address of each
DU. Refer to Enterprise Controller man-
ual 671097 for further instructions.
Fig. 58
35
Tank settings*
Under Tanks tab, settings like tank level
assignments and adjustments are managed.
Site tanks, created by system administra-
tor, are displayed in left
side window.
Clicking tank name link (blue) displays
information and setting adjustment options
for the following († Fig. 59):
• Fluid Name – Opens tank fluid panel.
Select tank fluid type (i.e. 10W-30). Select
if fluid contains New Fluid or Used Fluid.
• Capacity – Enter maximum fluid level.
• Current Level – Enter current level of fluid.
• Volume Unit of Measure – Select unit of
measurement for fluid.
• Adjust Tank Level – Select to Enter Tank
Level or Enter Delivery Quantity.
• Delivery Quantity – Enter numerical
value of quantity to be delivered.
• Volume Unit of Measure – Select unit of
measurement for fluid to be delivered.
• Hose Control Coniguration – Select
Each hose has its own flow meter or
All hoses share a single flow meter
(very rare).
• An air solenoid controls the pump –
Check this box if this applies.
• Tank Monitor Type – Click drop-down
menu and select tank monitor type.
• Tank Monitor Controller Number –
Click drop-down menu and select number
for tank monitor controller.
• Tank Monitor Controller Port –
Click drop-down menu and select port
for tank monitor controller.
• Warn Level (Gallons) – Enter numerical
value of gallons allowed before warning
is initiated.
• Stop Dispense Level (Gallons) – Enter
numerical value of gallons allowed before
dispense stops.
• Save – Click to conirm all selections.
Fig. 59*
* Indicates change.
* Indicates change.
36
Hoses
Under Hoses, assign new hoses and man-
age existing ones. Hoses are lubricant dis-
pensing points controlled and monitored by
system through assigned fluid controllers.
Hoses are listed with († Fig. 60):
• Hose – Displays hose number.
• Valve DU: Port – Valve luid controller
number and assigned port
• Meter DU: Port – Meter luid controller
number and assigned port
• Tank: Fluid – Assigned tank and luid type
Add new hoses
Click (+) sign in upper right corner of
Hoses panel.
Hoses editing panel appears. Input
options are (* denotes entry required):
• Hose Number – Assigns hose number.
• Tank – Selects tank number. Tank fluid
type is populated by default.
• Valve DU – Selects fluid controller
assigned to valve.
• Valve Port – Selects port on fluid control-
ler assigned to valve.
• Meter DU – Selects fluid controller
assigned to meter. Meter FC is typically
same as valve FC.
Edit hoses
To display Hose panel, click on hose in hose
list. Hose panel appears, with hose and tank
number shown.
Options are († Fig. 61):
• Edit – Displays Hoses editing panel.
• Delete – Displays delete conirmation
window. Select Delete Hose to conirm.
• Calibrate – Displays Hose - Calibrate
panel. Calibrate FC/meter pulse readings
during system installation.
• Meter Port – Selects port on fluid control-
ler assigned to meter.
• Hose Unit of Measure – Selects unit of
measure for fluid hose will dispense.
• Pulses / (unit of measure selected) –
Enters number of meter pulses calibrated
to unit of measure selected. Confirm with
meter manufacturer value to be entered.
• Max # of (unit of measure selected)
– Enters maximum quantity of fluid units
that can be released in single dispense.
• Mode of Operation – Selects whether
hose dispenses pre-ordered quantities
(Preselect) or unrestricted quantities
(Free Dispense).
• Click Save to add hose.
Fig. 60
Fig. 61
NOTE
Displayed ields/headings can vary
depending on prior selection(s).
37
* Indicates change.
* Indicates change.
Fig. 62*
Fig. 63*
• Requested Quantity – Enter measurable
dispense quantity to calibrate meter
pulses per unit of measure. Before enter-
ing value, follow on-screen instructions
for correctly measuring fluid quantity dis-
pensed († Fig. 62).
• Dispense – Initiates dispense from hose.
Normal dispense requirements apply.
• Accept – Accepts results. Meter pulses
per unit of measure are updated.
• Abort – Dismisses results and exits.
• Re-enter measurements – Re-enters
quantity measured († Fig. 63).
NOTE
Once quantity is entered, click Dispense
and do not refresh or exit screen until
dispense is complete.
38
* Indicates change.
* Indicates change.
* Indicates change.
Fig. 64*
Fig. 65
Fig. 66*
Integration*
If system has dealer management (DMS)
installed, enter DMS settings under Integra-
tion tab († Fig. 64). Click Integration and
see Integration Info
and Integration Fields.
Under Integration Info, options are:
• Integration Type – Displays Integrations
available for site. Activate and open inte-
gration by checking Enabled box. Check
mark indicates enabled. Click Test Con-
nection to send test communication to
integration system to verify Uri
entered is correct and integration
software is available.
• Integraton Uri – Integration provided
server address. Users can edit Uri
if necessary.
• Integration User Name – Customer spe-
cific user name for interface provided by
integration system.
• Integration Password – Customer spe-
cific password for interface provided by
integration system.
• Click Save to add integration information.
Billing*Price of luids can be set and adjusted under
Billing. Click Billing tab and see Part Billing
and Pricing Coniguration († Fig. 65).
Under Part Billing, click Add Part Billing.
Options are († Fig. 66):
• Fluid – Choose fluid type.
• Part Number – Enter part number for
fluid provided by integration.
• Part Qty Volume Unit – Enter unit of
measure for fluid (liters, gallons, quarts,
pints, ounces).
• Click Save to add part billing information.
* Indicates change.
39
* Indicates change.
Click Add Part Pricing Coniguration
under Pricing Conigurations section.
Options are:
• Pricing Coniguration Name – Enter
name for pricing configuration (Ex: Early
Bird Special). Check Enabled box
to activate. Check mark indicates pricing
configuration is on.
• Priority – Enter number to prioritize price
configuration. List will appear in ascending
order with highest priority being 1.
• Quantity Rounding Method – Enter
method of choice for rounding fluid vol-
ume. Options include († Fig. 67):
– Use No Rounding Method - Decimals
are not rounded to whole numbers.
– Use Standard Rounding Method -
Number is rounded up to closest whole
number if digit after decimal point is 5
or greater. Number is rounded down to
closest whole number if digit after deci-
mal point is 4 or less.
– Use Standard Rounding With Mini-
mum of 1 - Standard rounding applies
unless number is less than 1. Any
amount less than 1 will always round up
to 1, not down to zero.
NOTE
Pricing Method options vary based on
integration selected.
Fig. 67*
– Round up to Nearest Whole - Number
is rounded up to closest whole number if
digit after decimal point is greater than
zero. Numbers ending in .0 will always
remain the same.
– Round Down to Nearest Whole -
Number is rounded down to closest
whole number if digit after decimal
point is greater than zero. Numbers
ending in .0 will always remain
the same.
– Round Down to Nearest Whole
– w/ Minimum of 1 - Number is rounded
down to closest whole number if digit
after decimal point is greater than zero,
unless number is less than 1. Any
amount less than 1 will always round up
to 1, not down to zero. Numbers ending
in .0 will always remain the same order
with highest priority being 1.
• Pricing Method – Enter method of choice
to compute price. Options include:
– Use Integration Price With Actual Qty
- Quantity dispensed with selected
Rounding Method applied. Enterprise
sends quantity to integration.
– Use Integration Price With Billing
Setup Qty- Price set by integration and
Quantity entered under Part Pricing
Coniguration. No rounding method is
applied. Enterprise sends quantity to
integration system.
– Use Integration Price With Actual Qty
- Quantity dispensed with selected.
• Schedule Type – Choose option for how
often price configuration will be available.
Options include: Daily (Default), Specific
Day(s) of Week, Specific Day(s) of Month,
or Specific Month(s) of Year.
• Start Time – Enter time special will begin.
Options include All Day, as well as every
hour from 1:00 AM until Midnight.
• End Time – Enter time special will end.
Options include All Day, as well as every
hours from 1:00 AM until Midnight.
• Add On Second, Third, and Fourth Part
Number – Enter part number for any
parts associated with set special pricing.
For example, if windshield wipers can be
purchased at discounted price when spe-
cial pricing is applied, part number for
windshield wipers would be entered here.
• Click Save to add part billing information.
40
* Indicates change.
NOTE
Always Log Out of system every time
computer will be unattended.
Until you log out, you remain logged
into system.
NOTE
(*) denotes required entry.
Fig. 69
Fig. 68
Fig. 70
My Profile/Log out
My Proile icon in top right of window opens
two current user features – My Proile and
Log Out († Fig. 68).
My Proile panel enables you to manage
(† Fig. 69):
• Personal entry number for keypads
• Passwords
• My Proile information (by clicking Edit
link in blue) († Fig. 70):
– Name – Name for user displayed
throughout system.
– Log-in ID – User ID input for logging in.
– Language – User’s language preference.
– DMS employee # – User’s DMS
employee number, if applicable (for sys-
tems using DMS).
Log Out logs current user out of system and
closes Dispense Log window. Log in
window appears.
41
Table 1
Troubleshooting
Issue or error message Possible cause Resolution
Enterprise malfunctioning. Multiple web browser tabs with Enterprise interface open.
Close all open tabs except one for Enterprise in web browser. Log out and log back in to verify correct user is logged in.
Error when running installer. Not running program as administrator. Right mouse click on installer execute ile. Click Run as Administrator.
Unable to log-in due to incomplete proile. No site access assigned. Contact system administrator for log-in help.
Unable to start dispense low from hose. Pre-dispense time out. Pre-dispense time outs are indicated by Cancelled: Time out displayed in Dispense Log. Initiate new dispense.
Another dispense has been initiated on same hose.
Status displayed is Hose in use. Wait until other dispense is complete or manually end dispense. Technicians are only authorized to end dispenses initiated by themselves. Site managers can cancel any dispenses at their site. All other user types can cancel any or all dispenses for their approved sites. Transaction will be canceled, and volume dispensed will be recorded.
Hose not set up as required in software settings.
Contact site manager to conigure hose to required controller output.
Improper wiring of valve/switch or improper assignment of hose in programming.
Repair as needed.
Unable to resume dispense low after interruption. Post-dispense time out. First, evaluate for amount dispensed and amount needed to resume and complete remaining dispense; then initiate new dispense with revised dispense amount. If issue occurs repeatedly, increase post-dispense timeout.
42
Requirements agreement
I acknowledge that in order to successfully install this software, the
below system requirements must be satisied prior to installation:
☐ Server requirements (server or PC)
1 Windows Server 2008 R2 or above (for server) -64 bit only*
2 Dedicated or virtualized server
3 .NET version 4.5.2 or above
4 8 GB physical or virtual RAM (multi-site requirement)*
5 2 - 4 physical or virtual CPUs
6 SQL Server 2008 R2 or higher*
7 SQL instance name SKFFLUIDCONTROL (preferred)
8 Installation of SQL server tables and database as SA or SA
combination user
☐ Client (user PCs, laptops, tablets)
1 Windows 7 or above
2 Google Chrome*
☐ Network requirements
1 Internet Information Services (IIS) version 7.5 or above (WEB-
DAV OFF)*
2 Open TCP ports for intranet website - 80, 81 or 82 for web cli-
ent and TCP ports 60000 - 60019
3 API when using HTTPS or anything other than
443 / 8443 / 8444 for SSL for web
4 Fluid Controllers that communicate via TCP/IP and appear as
servers at ports 60000-60019
5 No server exposure to the Internet, except through a VPN
6 100 Mbps network or faster
7 Range of available IP addresses for equipment to be installed
8 IMCP, TCP/IP, DHCP, SMTP protocols active on network
9 Remote network access for installation and support
10 Keep-alive timing for TCP connections must be >= 5 minutes*
Name (print) _________________________________________________________________
Name (signature) __________________________________________________________________
Company name __________________________________________________________________
Title __________________________________________________________________
Date __________________________________________________________________
Please forward completed agreement to local distributor.
* Indicates change.
43
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July 2019 · Form 671107 Version 3