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Enhancing Public Transport…. …in the Kinta Valley Summit on Urban Public Transport 09 November, 2008. So…who are you?. The Association for the Improvement of Mass-Transit (TRANSIT), Klang Valley A diverse group of public transport users A united voice for the passenger Our Goal - PowerPoint PPT Presentation
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Enhancing Public Transport…
…in the Kinta Valley
Summit on Urban Public Transport
09 November, 2008
So…who are you? The Association for the Improvement of
Mass-Transit (TRANSIT), Klang Valley A diverse group of public transport users A united voice for the passenger Our Goal
to ensure the voice of the passenger is heard in public transport planning, regulation, and operations
To increase awareness about what public transport can bring to our communities
Resolving Public Transport Issues in Malaysia
MYTH: Public Transport is a mobility service for poor people
Hence the following misunderstandings: Investment in private transport is more important for the
nation than investment in public transport Supporting the needs of private transport users is a
priority in Malaysia There are no “choice users” of public transport We should give the users (those poor souls) the
cheap, basic service that they want/need Real improvement to public transport requires large-
scale investments such as LRT or monorail
Resolving Public Transport Issues in Malaysia
FACT: Public transport provides 3 functions for society
Mobility for those not using private transport Development tool to reduce infrastructure costs A business operation with potential for profits
Investment in public transport is investment in critical communications infrastructure
Far less money has been invested properly into public transport than in other infrastructure
To make people use public transport…
TRIP (Mass) transit journey is too tiring
ROUTE Transit routes are very complicated
PLATFORM Transit points are not accessible
MAKE TRIP FAST AND COMFORTABLE
MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD
MAKE TRANSFERS CONVENIENT AND HASSLE FREE
Organization and Regulation
Too many government agencies Not enough power/ability/willingness to enforce
regulations Incomplete understanding of what public transport
can offer to a community Focus on the “Lower-income group” low expectations
Competition does not help the public transportation industry
Operators may sacrifice quality, service, mobility, safety, rights of workers, etc.
Who does what in public transport
TRIP Collective movement of people
ROUTE Servicing common corridor with greater
efficiency
PLATFORM Facilitated by pooled resources (stations,
street signals, dedicated lanes etc)
This highly systemic and strategic task should be entrusted toa centralized authority with a high-level of
legislative and enforcement powers
This operational task is typically taken by private orquasi-government operators.
Pooled resources refer to commonly shared infrastructures funded by taxpayers.Ownership by local and regional level authorities is a must.
Regional / local planning
Local governments focus on traffic management and cater to cars
Development planning does not include public transportation early enough
Planning is not coordinated with other governments within the region
Private model – improvements/proposals often focus on increasing operator profits rather than mobility
Real Investments in Public Transportation Change of Attitude – We are investing in
infrastructure which is an asset for this nation Rail infrastructure is the most efficient way to
move people and goods Complete, accessible rapid-transit networks
increase people’s mobility Better planning + mobility = better quality of life Remove thousands of cars from our roads daily Fewer jams = greater economic productivity &
economic growth
Universal Accessibility/Design
NOT just “facilities for the disabled” simplify access to life for everyone Meet the needs of people of all ages and abilities
"Universal design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design."
–Ron Mace
Enhancing Development and Reducing Infrastructure Costs
Urban growth may be “planned” but often leads to urban sprawl More than 1000 suburban “housing estates” in the Klang Valley
Suburban and exurban communities are often “low-density” Transport infrastructure is often inadequate Providing infrastructure is costly for local
councils/government Mobility requires private transportation money
“Automobile apartheid”
Infrastructure is inadequate How long can it last?
Transit-oriented Development
Communities designed around public transport hubs
Pedestrian and people friendly
Environmentally friendly Economically
sustainable if planned properly
Lowers taxes and infrastructure costs
The bottom line of public transport…
KEY PERFORMANCE INDICATORS in: Accessibility Availability Reliability Safety Comfort
The measurement of performance is the key, because……•If you can’t measure it, you can’t control it…•If you can’t control it, you can’t manage it…•If you can’t manage it, you can’t improve it.
MAKE TRIP FAST AND COMFORTABLE MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD
MAKE TRANSFERS CONVENIENT AND HASSLE FREE
So How? What are the Solutions?
1. Parliamentary and DUN Committees
2. National Public Transportation Authority Introduce and maintain National Standards Integrated Planning across Malaysia
3. Local/Regional Public Transport Authorities Regional and Local Planning e.g for Kinta Valley Controls routes, fares, assets Operators under contract to provide services
4. Encourage and use public feedback
A new model for public transport
Local / Regional Authority provides & owns all vital infrastructure (incl. routes)
Operators contracted to the Local or Regional Authority for a 3-5 year period
Contract through open tender and KPI Operators are paid a contract fee for services
provided with additional incentives for meeting/exceeding KPI
Feedback from passengers becomes vital
Recommended Structure
Parliamentary Committee
Parliamentary Committee
LPTAIDR-S
(Oversight)
LPTAKL-Sel
(Oversight)
LPTANCER
(Oversight)
LPTAECER
(Oversight)
LPTAKV(Oversight)
NPTA(Vision & Standards)
NPTA(Vision & Standards)
Finance Ministry
(Funding)
Finance Ministry
(Funding)
Public Feedback
Public Feedback
Bus and Rail Operators are under contract (time limited) to each LPTA.The Ministry of Finance would buy buses and provide capital funding where needed. LPTAs would own the buses and routes and maintain local oversight and provide direct operations subsidy where needed.
EPU(Planning)
EPU(Planning)
A new organizational model
KPIs in: Accessibility Availability Reliability Safety Comfort
INPUTSTaxpayers Money
Infrastructure TechnologyResources Labor
CONSUMED OUTPUTS
Passenger/milePassenger/energy unit
Infra. KPIs Service KPIs
PRODUCED OUTPUTS
Journey covered/labor Operational cost/mile
Vehicle seats/mile
COST EFFECTIVENESS COST EFFICIENCY
SERVICEEFFICIENCY
OPER
ATO
RS’
SCO
PE
AUTHORITIES’ SCOPE
Fair allocation of risks and responsibilities between operators and authorities
UNIFORM F
EE COLLECTIO
N
(inte
grat
ed tic
ketin
g sy
stem)
A new financing model
TRANSPORT AUTHORITIES
COMMUTERS
OPERATORSContracted to:
Private localGLC-funded local
Private foreign
PA
YO
UTS
BA
SE
D O
N
DIS
TAN
CE
TRA
VE
LLED
AN
D D
RIV
ING
MA
NH
OU
RS
PE
NA
LTY IF K
PIs N
OT M
ET
EXTRA FEE FOR VALUE-ADDED SERVICE
LOCAL / STATE GOVTQuit rent rates depend on proximity to transit connectionsCongestion charges, summons
FEDERAL GOVTTaxes, royalties, duties, levies
FUNDING
PENALTY IF KPIs NOT MET
Non-discriminating distribution of tax revenue and fee income to cover entire population
Think past the “Mega-project”
People want connectivity and convenience!
Mega-projects take time and cost money
Other forms of rapid transit do exist
These are the cost-effective, quick, comprehensive solutions we need
The view from TRANSIT Indiscriminate expansion not needed Go back to the “hub-and-spoke” model Make it work!
Authority builds vital infrastructure (hubs, lanes) Authority directs local councils to identify bus routes All bus operators under contract to Authority Packaging of “Areas” will combine lucrative trunk
routes with express and suburban routes
A Plan for Action
Short-Term (up to Dec 2009) Present the view of public transport users as
a single voice Ensure that the revamp by Combined Bus
Services (CBS) includes public feedback – get yourselves to the table!
Make sure that Ipoh Council and CBS enforce existing regulations (no Pajak system)
Improve accessibility of bus services
A Plan for Action
Mid-Term (up to 2012) Work with Ipoh Council and Perak government
to fill in “missing links” in infrastructure (hubs, bus lanes) and network (more “rapid-transit” lines)
Further investment in “rapid-transit” networks Invest in expansion of KTM Komuter (fleet,
frequency, services) to link Ipoh to KL and Penang
THANK YOU FOR YOUR TIME
M Zulkarnain Hamzah 019-280-0608Sek 4, Shah Alam [email protected]
http://[email protected]
It is easy to join TRANSIT’s online discussion group. Just email [email protected]!