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Public Services Card Enhancing Services . Bernard Fitzpatrick – DSP Seminar on Quality Customer Service Thursday 13th December 2012. Public Services Card. Background – SAFE Design Requirements Security Features Progress to Date and Next Steps Immediate Benefits Questions and Answers. - PowerPoint PPT Presentation
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Public Services Card Enhancing Services
Bernard Fitzpatrick – DSPSeminar on Quality Customer Service
Thursday 13th December 2012
Public Services Card Background – SAFE Design Requirements Security Features Progress to Date and Next Steps Immediate Benefits Questions and Answers
SAFE Principles Standard Authentication Framework
Environment Rules based standards for establishing
and authenticating identity Facilitate access to public service across
multiple channels Identity token – e.g. the PSC
SAFE Levels Safe 0 = No assurance of identity – not
currently holder of a PPS number Safe 1 = Balance of probabilities – current
holders of a PPS number Safe 2 = Substantial assurance – backed
up by photograph and signature Safe 3 = Beyond reasonable doubt –
fingerprint captured at registration and digitally stored on the PSC
SAFE Level 2 Minimum authentication level for PSC and
most public services Robust “Face to Face” registration in a
designated SAFE Registration Office Reduced Process – Known Customers Capture of photo and signature Proof of identity and evidence of address
Design Requirements
Standard “credit card” size Multiple protection mechanisms Immediately recognisable as being for use
in the Public Services of Ireland Comply with the best practice on
accessibility/Official Languages Act
Data Inscribed on the Card(Section 263,SWCA 2005 as amended)
Name PPS number Photograph Signature Card issue number, and Expiry date
Data Encoded on the Card (Section 263,SWCA 2005 as amended)
Name PPS number Photograph Signature Card issue
number Expiry date
Date of birth Sex All former surnames
(if any) of mother Place of birth All former surnames
(if any) Nationality
Multiple Security Features Polycarbonate Card Laser Engraving First Line Security Features (3)
Easily and speedily recognisable Second Line Security Features (?)
Require specialist equipment Third Line Security Features (?)
Phase 1 - Complete Managed Service Provider Design of physical PSC and its associated
management systems Internal system design to support robust SAFE
registration and generate PSC requests Accelerated roll-out of SAFE Registration
functionality Volume production commenced July 2012
following pilot
Phase 1 – Remaining Elements
Application of Facial Image Matching Software
Enhance the security environment using Hardware Security Modules
Phase 2 Free Travel variant of PSC Juvenile variant of PSC Staff card – biometric trial Pin Mailer Card Reader Simulator Provision of on-line authentication
SAFE Registration Process SAFE 0 to 2 : DSP dedicated PPS number
registration centres
SAFE 1 to 2 : Local/Branch Office networkSupplementary options under considerationOther Agencies
Use Outside DSP Environment ?
EU Residence Permit? NTMA? Garda Age Card? Others?
Immediate Benefits Validation of Identity – provided SAFE principles
are not undermined Potential for substantial reduction in the rate of
fraud and error More secure payment token – chip and pin Replacement of current insecure cards Data enrichment – SAFE 2 registration Efficiencies across the Public Service