EMS Auditing Overview

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    ISO 14001

    Environmental Management System (EMS)Auditing Overview for the

    Department of Interior

    Linda Baetz, EMS-LA and Jim Wood, P.E., EMS-LA

    U.S. Army Center for Health Promotion and Preventive Medicine

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    Discussion Topics

    EMS RequirementBackground

    Preparing for External EMS Audits

    Joint Compliance/EMS Audits Evolution of Army EMS Auditing

    Army EMS AuditsLessons

    Learned Army EMS Auditor Training

    (External & Internal Auditors)

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    EMS Requirement - Background

    EO 13148Required Federal

    Agencies to implement EMS

    EO 13423Reinforced EMS

    implementation at all appropriate

    levels and EMS use as primary

    management approach

    OFEE EO 13423 Instructions

    Requires external audits [initial &

    follow-up (3-yr cycle)]

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    Preparing for External EMS Audits

    (Phase I - Document Review Phase)

    Understand ISO 14001 Standard

    Review EMS Gap Analysis

    Results (and determine if gaps

    resolved)

    Understand your DOI-Agency

    specific EMS Manual/procedures

    Review of DOI-Agency specific

    EMS Manual/procedures (ISO

    14001 conformance)

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    Preparing for External EMS Audits

    (Phase IIInternal Audit Phase)

    Conduct an internal EMS audit

    (using trained auditors)

    Implement corrective/preventive

    action(s) based on internal audit

    Understand the different types of

    nonconformance (i.e., major vs.

    minor) and the level of resources &

    commitment for resolution

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.1 (General

    Requirements)

    Has the scope of the EMS been

    documented?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.2 (Environmental

    Policy)

    Does the policy address all of the

    mandatory commitments?

    Has the policy been communicated

    to all persons working on behalf

    of the organization (i.e.,

    contractors & subcontractors)?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.3.1 (Environmental

    Aspects)

    Are the aspects documented and

    kept up-to-date?

    Are the significant aspects taken

    into account in the EMS?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.3.2 (Legal and Other

    Requirements)

    Do the legal and other

    requirements apply to the

    environmental aspects?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.3.3 (Objectives,

    Targets, and Programs)

    Have significant environmental

    aspects been considered when

    establishing objectives/targets?

    Do the programs designate

    responsibilities, means, and

    time-frames to achieve

    objectives & targets?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.1 (Resources,

    Roles, Responsibility and

    Authority)

    Has EMS Management Rep. been

    appointed?

    Have roles, responsibilities, and

    authorities been documented

    and communicated?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.2 (Competence,

    Training, and Awareness)

    Has competence been

    determined for persons with

    potential to cause significant

    environ. impacts?

    Are training needs identified?

    Has awareness been provided to

    persons working on behalf of the

    organization?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.3 (Communication)

    Do external communication

    procedures match actual

    business practices?

    Has the record of decision

    (regarding external communication

    of significant environmental

    aspects) been documented?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.4 (Documentation)

    Does the EMS documentation

    include all of the mandatory

    requirements?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.5 (Control of

    Documents)

    Do procedures (e.g., approval,

    review, update/re-approval,

    revision, removal of obsolete

    documents, etc.) match actual

    business practices?

    Are documents of external origin

    addressed?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.6 (Operational

    Control)

    Have operational controls been

    developed for those activities &

    operations with significant

    environmental aspects?

    Are those operational controls

    being implemented at the user

    level?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.4.7 (Emergency

    Preparedness and Response)

    Are emergency preparedness &

    response procedures periodically

    tested (where practicable)?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.5.1 (Monitoring and

    Measurement)

    Are key characteristics of

    operations (that can have

    significant environmental impact)

    being monitored and measured?

    Are there calibration records for

    any associated monitoring and

    measurement equipment?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.5.2 (Evaluation of

    Compliance)

    Is there a process for the periodic

    evaluation of compliance with

    legal and other requirements?

    Are records available of those

    periodic compliance evaluations?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.5.3 (Nonconformity,

    Corrective Action & Preventive

    Action)

    Do procedures also address

    preventive actions?

    Do procedures address corrective

    & prev. action effectiveness?

    Do the procedures match the

    actual business practices?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.5.4 (Control of

    Records)

    Do procedures address the

    retention times & disposal of

    records?

    Are records legible, identifiable,

    and retrievable?

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    Preparing for External EMS Audits

    (Common Nonconformance Issues)

    ISO 14001, 4.6 (Management

    Review)

    Has the management review

    process been implemented?

    Does the management review

    process incorporate all of the

    required inputs?

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    Joint Compliance/EMS Audits

    (Different Approaches)

    Army Environmental Performance

    Assessment System (EPAS)

    External AuditsActive

    Component Installations

    Concurrent Compliance/EMS

    Audit

    Dedicated EMS Audit Team

    Separate Compliance & EMS Audit

    Reports

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    Joint Compliance/EMS Audits

    [Different Approaches (Cont.)]

    Army EPAS External Audits

    Reserve Component Installations

    Installation Compliance Audit is

    Conducted First

    Follow-up EMS Audit (conducted

    months after the compliance audit)

    Root Cause Analysis (from

    compliance audit) is used to

    Formulate EMS Audit Plan

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    Joint Compliance/EMS Audits

    (Key Points)

    Compliance auditing and

    conformance auditing are VERY

    different skills sets

    If joint compliance/EMS audits are

    conducted, the audit team needs

    to include dedicated EMS

    auditor(s) (with no complianceaudit responsibilities)

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    Joint Compliance/EMS Audits

    [Key Points (Cont.)]

    EMS Lead Auditor needs to have

    full responsibility for conduct of

    the EMS portion of the audit (e.g.,

    preparing EMS audit, briefingresults, preparing report, etc.)

    Compliance auditors may provide

    site-specific feedback (e.g.,training records, current

    plans/procedures, operational

    controls, etc.)

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    Joint Compliance/EMS Audits [

    [Key Points (Cont.)]

    If contractor EMS auditors are

    used, consider specifying that the

    auditors be RABQSA-certified

    (ensures level of competence)

    If contractor EMS auditors are

    used, consider Nondisclosure

    Agreements (prevents contractorfrom using DOI EMS practices in

    support of other clients)

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    Joint Compliance/EMS Audits

    [Key Points (Cont.)]

    If EMS support contractors have

    assisted with the implementation

    of the EMS, do NOT use those

    same contractors to audit theEMS (avoids conflicts of interest)

    EMS support contractors can still

    be used to address audit findings(if needed), but they need to be

    independent of the audit

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    Evolution of Army EMS Auditing

    FY 8591: Army Environmental

    Audit Program (multiple protocols,

    compliance medias only)

    FY 9200: Army Environmental

    Compliance Assessment System

    (ECAS) Program [standard

    protocol (TEAM Guide); ArmySupplement to TEAM Guide

    (included Env. Program Mgt.)]

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    Evolution of Army EMS Auditing

    (Cont.)

    ECAS Env. Program Mgt.

    evaluations included several

    components of an EMS audit

    FY 01Present: Army EPAS

    Program [Army Supplement to

    TEAM Guide revised to include

    EMS section (ISO 14001)] Env. Program Mgt. assessors

    trained as EMS auditors

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    Army EMS AuditsLessons Learned

    Many contractor-prepared EMS

    manuals/procedures do not reflect

    installation business practices

    Some Army Commanders equate

    EMS nonconformance to

    regulatory noncompliance

    Some Army installations tend toregard EMS as a Program vs. a

    management system

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    Army EMS AuditsLessons Learned

    (Cont.)

    Command emphasis on EMS can

    vary with changes in installation

    leadership (integration of EMS with

    sustainability has worked well atsome installations)

    Incorporation of tenants into

    host installation EMS can provechallenging.

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    Army EMS Auditor Training

    (Training External Auditors)

    Army Environmental Command

    (AEC) hosts ISO 14001 Lead

    Auditor Course (open to potential

    auditors & funds attendance)

    EMS auditor trainees are assigned

    to participate in EMS audits (AEC

    funds travel) with experienced(e.g., USCCHPPM) EMS auditors

    until capable of serving as auditor

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    Army EMS Auditor Training

    (Training External Auditors)

    Core Group of Experienced EMS

    Auditors Still Conduct the Majority

    of Army EMS Audits

    Expanding the Army Pool of

    Experienced Auditors is a Major

    Challenge (multi-year effort)

    EMS Auditor Pool MUST beExpanded (Core Group cannot

    support all Army EMS audits)

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    Army EMS Auditor Training

    (Training Internal Auditors)

    General EMS internal auditor

    training (interview techniques,

    reviewing objective evidence,

    preparing findings, and practicalexercise using generic manual)

    Installation-specific EMS internal

    auditor training (above basics ofinternal EMS audits & practical

    exercise using installation manual)

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    Questions

    Linda L. Baetz, EMS-LA

    (410) 436-5234

    [email protected]

    James D. Wood, P.E., EMS-LA

    (410) [email protected]

    mailto:[email protected]:[email protected]:[email protected]:[email protected]