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Employer

Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

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Page 1: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Employer

Page 2: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Using YourLab Card®

Page 3: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Who is LabOne?

A national laboratory headquartered in Lenexa,

KS

Started in 1972

Three lines of business-Risk Assessment, Healthcare &

the Employer Services Group.

Over 300,000 tests performed daily (over

90 million tests annually)

Fully Accredited and Certified

Page 4: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What is the Lab Card® Program?

Lab Card is an additional benefit offered to you by your

employer, Drury University.

Lab Card does not replace your existing benefits, it

provides you with an option to receive laboratory testing at

no cost to you - 100% coverage.

Lab Card is a patient-driven program - you decide where

your doctor sends your specimens and your employer pays

100% of the charges IF your specimens go to LabOne.

Page 5: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What does the Lab Card cover?

Lab work covered by the Lab Card:

Blood testing (cholesterol, CBC, Lipid Panels)

Urine testing (urinalysis)

Pathology (PAP smears, mole biopsy, skin biopsy)

Cultures (throat cultures)

Page 6: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What is NOT covered by the Lab Card?

Lab work while hospitalized

Lab work while in the emergency room

Lab work needed on an emergency (STAT) basis

Testing not covered under your current medical plan

Non-laboratory work such as mammography, x-ray,

imaging or dental work

Specimens not processed by LabOne

Page 7: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

32

1 The Member initiates the process by showing their Healthcare Card at their physician’s office and again when the physician states that tests are going to be ordered. It is important to let the office know that the specimens need to be sent to LabOne.

The physician can collect the specimens and calls LabOne for pickup OR the member can choose to go to a contracted LabOne collection site where

there will be NO charge for the collection.

LabOne performs the tests and faxes/sends results to the

physician, generally the next day.

How the Lab Card Works

Page 8: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What do I have to do differently at my physician’s office?

Show your Healthcare card when you check in and let

the office personnel know you intend to use your Lab

Card for your lab work.

Your doctor’s office will need to understand that your

lab work has to be sent to LabOne in order for you to

receive 100% coverage.

To insure that you will not be charged for a collection

you can go to a LabOne contracted collection site.

Page 9: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What if my physician is unfamiliar with LabOne?

If your physician is unfamiliar with LabOne, there are 3

ways to educate your physician. Call LabOne’s 800 number

800-646-7788800-646-7788

A LabA LabOneOne representative will contact your physician to educate representative will contact your physician to educate

him or her on the Lab Card Program. him or her on the Lab Card Program.

Provide your physician information via our website

www.LabCard.comwww.LabCard.com

Have your physician call LabOne’s 800 number, and a Customer Service

Representative will answer any questions that he or she might have

Page 10: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

What if my physician does not collect specimens in his or her office, does not want to send to LabOne or will charge me for the collection?

You can choose to use a LabOne contracted collection site to

collect your blood and urine specimens at no charge to you. Request a prescription from your physician for the tests they would like

to have performed

Contact LabOne’s Clinical Client Services @ 800-646-7788 or go

online to www.LabCard.com to find the site closest to you

Insurance Physicals of SW MO-1736 E Sunshine, # 300Insurance Physicals of SW MO-1736 E Sunshine, # 300

RN-Med Ex, Inc- 2837 S. FremontRN-Med Ex, Inc- 2837 S. Fremont

Take your prescription to the LabOne collection site and provide the

prescription and your Healthcare card to the site. Be sure to remind them that

you have the Lab Card

All results will go back to your physician, typically within 24 hours

Page 11: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Charges on a typical lab claim

$0

$50

$100

$150

$200

LabOne Allowed Charged

CBC

Lipid Panel

TSH

Basic MetabolicPanel

$36.7

5

$134.55

$168.19

Page 12: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Example of savings on a typical lab claim

Current Lab Fees Members responsibility before

deductible is met!

$134.55$134.55

x 100 %x 100 %

$134.55$134.55

Lab Card Fees Members responsibility

with Lab

Card!

$ 36.75

x 0 %

$ 0

Page 13: Employer. Using Your Lab Card ® Who is LabOne? l A national laboratory headquartered in Lenexa, KS n Started in 1972 n Three lines of business-Risk Assessment,

Review When your outpatient lab testing is done at LabOne, your

employer pays 100% of the lab testing charges - there is NO

cost to you.

This is an employee-driven program - you must identify

yourself as a Lab Card member.

Always remember the 800 Customer Service number on the

back of your ID card, if you have any questions on the Lab

Card Program.

Please be sure to visit our website, www.LabCard.com, for

more information, including a place to request physician

education and a current list of our contracted collection sites.