Employer Satisfaction Towards the Training Programme JCB

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PREFACEThe project work entitled A STUDY ON JOB SATISFACTION OF EMPLOYEES OF JCB INDIA PVT. LTD. I ______________ Job Satisfaction is the favorableness or unfavorableness with which the employee views his work. It expresses the amount of agreement between ones expectation of the job and the rewards that the job provides. Job Satisfactions a part of life satisfaction. The nature of ones environment of job is an important part of life as Job Satisfaction influences ones general life satisfaction. Job Satisfaction, thus, is the result of various attitudes possessed by an employee. Ina narrow sense, these attitudes are related to the job under condition with such specific factors such as wages. Supervisors of employment, conditions of work, social relation on the job, prompt settlement of grievances and fair treatment by employer. However, more comprehensive approach requires that many factors are to be included before a complete understanding of job satisfaction can be obtained. Such factors as employees age, health temperature, desire and level of aspiration should be considered. Further his family relationship, Social status, recreational outlets, activity in the organizations etc. Contribute ultimately to job satisfaction.

CertificateDeclaration I, _______________ student of 3rd sem. ____________ college have completed the Project on Job Satisfaction for the academic year 2010-2011. The information given in this project is true to the best of my knowledge.

ACKNOWLEDGEMENTA large number of individuals have contributed to project. This project is a humble attempt to sketch done the contribution of all those persons who have directly or indirectly given their precious time and help along with proper guidance for making this report in the following shape. First of all I would like to thank Mr. S.N. Tiwari, project co-ordinater(manager H.R), B.H.E.L., .P Jagdishpur without whose permission project of B.H.E.L., I.Pwould have been castle in the air. Who always helped me and provided me relevant books and data in the subject to enable to prepare the project. And also I would like to give thank to Mr.Janmejay sing, Asst. Engineer (H.R) whos supported to me, and my teacher Ms Shikha. Lastly but not the least, I pay my gratitude to my parents, family members, friends,faculty members of B.I.E.M and all executives of B.H.E.L., I.P Jagdishpur for their morelsupport and whole hearted co-operation in drafting this report. NAME_______________

Company Profile JCB, the magic initials. Many people think of JCBs as just a digger or backhoe loader. But JCB are much more that just another word for a digger, and have grown bigger and bigger over the years. It all started in October 1945 when Joseph Cyril Bamford (Mr JCB) set up his company called; JCB! The company started in Uttoxeter, Staffordshire, England in a garage that measured only 12 ft by 15ft. The first piece of equipment produced by JCB in 1945 was made from war leftover parts, it was a tipping trailer (the sides and bottom of this trailer used steel sheets that had been air raid shelters!). Modest beginnings for the worlds best known digger manufacturer. By 1948 Mr JCB employed 6 people, and to their credit they produced Europes first ever hydraulic tipping trailer. In 1950 Mr JCB moved to an old disused cheese factory in Rochester, his total workforce was still 6. In 1951 something happened that has stayed the same to this day, Joseph started painting his machines and trailers the magic yellow colour that still make little boys faces light up with joy to this day. 1953 was an exciting year for JCB.

The JCB logo appeared, and it was then proudly displayed on their first backhoe loader, this had not been tried much before so JCB became a well known leader in this field. In 1957 the company brought out the hydra digger (see left) a useful tool both on the building site and the farm it combined an excavator with a heavy loader. In the 1960s the famous dancing diggers started. It was a great success. By 1964 a grand total of 3,000 3C backhoe loaders had been made. In 1969 the great Joseph Cyril Bamford was awarded a CBE for services to export. In1975 having steered the company for 30 year Joe retired and Antony. launched one of the worlds fastest production tractors, the Fastrac. It was capable of a top speed of 75KM/H (or 40MPH). It was also one of the first tractors to have proper suspension. The Fastrac was at the cutting edge of technology and was even featured on a BBC TV programme. In 2001 sadness hit all who worked at JCB. The company founder Joseph Cyril Bamford died aged 84. In 2005 JCB bought German roller and compaction equipment company vibromax. This was the first time since 1968 that JCB had ever bought a company. In 2006 JCB had 4,000 employees double that of the workforce in 1975.

In every corner of the world you'll find a JCB machine. JCB is one of the world's top three manufacturers of construction equipment. We employ around 7000 people on 4 continents and sell our products in 150 countries through 1,500 dealer depot locations. Throughout our 64 year history, we have always invested heavily in research and development, keeping JCB at the cutting edge of innovation. Today, JCB has some of the finest engineering facilities across the globe, produces a range of over 300 machines and maintains a reputation for unrivalled customer service. JCB INDIA JCB India Limited, Indias largest manufacturer of Earthmoving and Construction equipment is a fully owned subsidiary of JC Bamford Excavators Limited (U.K). J.C. Bamford Excavators Limited UK, one of the leading manufacturers of earthmoving and construction equipment is considered one of Britains a most impressive success stories. It produces over 300 different models, which are sold in over 150 countries. JCB is also the world number one producer for backhoe loaders.

JCB India Limited started operations in 1979 as a joint venture company. In 2003 JCB UK acquired 100% shares in the joint venture and today JCB is the fastest growing company in the Indian earthmoving and construction equipment industry. The company is a pioneer in the industry and has been recording excellent growth rates. The company has developed and expanded through launching revolutionary products and adherence to world class JCB corporate identity norms. Today in India, JCB has sold over 100,000 machines and out of every two Construction equipment sold in India, one is a JCB. JCB India has the Worlds largest Backhoe Loader manufacturing facility at Ballabgarh in Haryana which was expanded and in April 2009 inaugurated by Sir Anthony Bamford. It has two manufacturing facilities at Pune comprising of:

Fabrications India Business Unit, is a component manufacturing plant and is export-oriented. It caters to the needs of JCB factories both in India and abroad. Heavyline India Business Unit, is a Heavy Line manufacturing plant that produces Excavators, Wheel Loading Shovels and Vibratory Compactors. It has Indias largest Parts & Technical Training Centre for construction equipment in India.

One of India's largest design centre for construction equipment JCB India therefore offers a diverse range of unmatched Backhoe Loaders. Wheeled Loaders, Excavators, Skid Steer loaders, Telehandlers, Compactors and Pick and Carry Crane: Backhoes

Our choice of superlative Backhoe Loaders includes 3DX (76 HP). 3DX Xtra (84hp), 3DX Super (96 HP) and 4DX (96 HP) depending on the customers requirements and applications Wheel Loaders

The options in the exceptional two wheeled loaders are 430Z (127 HP. 1.7 cu.m), 432ZX (150 HP, 2.3 cu.m) and 456ZX (216 HP, 3.3 cu.m). Excavators

Our best and India's finest Excavator range includes JS 80 (8 ton), JS 140 (14 ton), JS 200 (20 ton). JS 210 LC (21 ton) and JS 330 (33 ton) and recently launched JS200HD (Quarry Machine) suited to diverse weight requirements Skid Steers

We also have 3 different Robotic Skid Steer Loaders, viz. 160/170/190 all of which come with a wide range of attachments to suit specific customer needs Tele handlers

We have two models in tele handlers namely 506C and 528S which are widely used in construction of multi-storyed buildings, material handling at ports, industrial purpose, etc. Compactors

We have two models of compactor called Vibromax VM115 and VMT 850, which are widely used in construction of roads and highways. Mobile Cranes

JCB India has recently launched mobile crane Liftall. Currently there are two models Liftall 1253 and Liftall 1202 in the 12T category. Cranes are extensively used as Material Handling as well as construction equipment. JCB India designs and develops the products on the basis of needs and requirements of the customers as well as on the growing infrastructure needs of the country. All machines are high quality products, at par with the world's best and built to withstand

extreme vagaries of climate, while delivering their optimum performance. JCB India believes in extraordinary customer satisfaction, as they are the principal force guiding all JCB initiatives and endeavors. We implement this mission through our comprehensive Network of 51 dealers and over 362 outlets, which provide expert servicing for our world-class machines. Our Product Support makes a diligent and persistent effort to ensure that every JCB machine is in best operational conditions at all times. We have a dedicated parts center in Faridabad and parts depots in Chennai, Pune and Kolkata. Engineering excellence and innovation are the hallmarks of JCB and we are streamlining our facilities in India as per world standards. With the valued inputs from our customers, JCB India will continue to innovate and produce equipment and services to best suit the needs of our markets. This indomitable spirit and our unwavering commitment to serve while keeping pace with the changing tastes o