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Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW

Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

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Page 1: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Employee Value PropositionLena Bertuccio, HR Services AdvisorClubsNSW

Page 2: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Todays Session The Recruitment Problem

What is an EVP

Doing your research

Crafting your EVP

Communicate your EVP

Page 3: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

The Recruitment Problem

Recruitment has changed and is getting harder

Page 4: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem
Page 5: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

The Recruitment Problem

Page 6: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

The Recruitment Problem

“A lack of qualified or experienced applicants”

“Applicants lacking interest in the position”

“Applicants lacking employability skills”

“Competition with other employers for workers”

“Nature of the work - employers believe job seekers are not interested in the occupation or work conditions”

Source: Department of Employment, Skills, Small and Family Business 2018 Survey of Employers’ Recruitment Experiences

Page 7: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

The Recruitment Problem

Page 8: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

What is an EVP

EVP

Product Brand

CompanyReputation

Page 9: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

What is an EVP

CULTURE

CANDIDATE

EXPERIENCE

Page 10: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

What is an EVP

• VALUE PROPOSITION

– Unique

– Competitive

– Honest

• CULTURE

– Shared beliefs

– Environment

– Current Employees

• CANDIDATE EXPERIENCE

– Reviews

– Process

– Rejections

Page 11: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

What is not an EVP

• It’s not a magic potion

– Wont overcome low pay, location, or

poor leadership

• It’s not a list of perks

– Remember: Differentiate

• It’s not reactionary

Page 12: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research

What do candidates want?

Page 13: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research

Page 14: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research

Sense of community

SalaryFlexible hours

Close to home

Career development

Aligned to purpose

Good teammates

Job security

Job variety

Safe environment

Trust & Autonomy

Challenging workTraining/education

Achieve personal goals & dreams

Page 15: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research

Top drivers of attraction

Millennials Gen X Baby Boomers

1. Salary/Compensation 1. Salary/Compensation 1. Salary/Compensation

2. Career/development 2. Work-life balance 2. Work-life balance

3. Work-life balance 3. Job security 3. Location of the job

Source: SEEK Laws of Attraction 2017

Page 16: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

15.4

12.8

15.1

11.1

8.2

16.3

14.2

10.4

12

10

14

12

5.5

11.211.8

0

2

4

6

8

10

12

14

16

18

Salary Work-Life Career Security Location

Millennials Gen X Baby Boomer

Doing your research

Source: SEEK Laws of Attraction 2017

Page 17: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research

Top three drivers of attraction to hospitality:

Work-life balance (15.4%)

Salary and compensation (12.9%)

Job security (12.1%)*

Source: SEEK Laws of Attraction 2017

Page 18: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Doing your research 1. Demographics

2. Survey Data

• Candidate

• Engagement & Culture

• Exit

3. Absenteeism & Turnover

4. The Competition

Page 19: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem
Page 20: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Page 21: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Page 22: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Page 23: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Page 24: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Page 25: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Crafting your EVP

Research

Craft

CheckImplement

Refine

Page 26: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Communicate your EVP

Page 27: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Communicate your EVP

• Share stories

• Community events

• Reviews

Page 28: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Communicate your EVP

Page 29: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Communicate your EVP

Page 30: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Communicate your EVP

Page 31: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Awareness

Consideration

Desire

Application

Hire

Advocacy

Page 32: Employee Value Proposition - CAI WR&HR Conference · 2019-08-14 · Employee Value Proposition Lena Bertuccio, HR Services Advisor ClubsNSW. Todays Session The Recruitment Problem

Have you registered for the 2019 Conference & AGM?31 October-2 November – ICC, SydneyVisit www.clubsnswconference.com for more details.