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2015 The research leading to these results has received funding from the European Union’s Seventh Framework Programme for research, technological development and demonstration under grant agreement n° 311778 Emilia Schmitt, Anaëlle Tanquerey-Cado, Virginia Cravero, Laurette Gratteau, Ulysse Le Goff, Dominique Barjolle - Research Institute of Organic Agriculture (FiBL) Comparison of local and global cheese value chains in Switzerland (Task 3.5)

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2015

The research leading to these results has received funding from the European Union’s Seventh Framework

Programme for research, technological development and demonstration under grant agreement n° 311778

Emilia Schmitt, Anaëlle Tanquerey-Cado, Virginia Cravero, Laurette Gratteau,

Ulysse Le Goff, Dominique Barjolle - Research Institute of Organic Agriculture

(FiBL)

Comparison of local and global cheese value chains in Switzerland (Task 3.5)

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1 www.glamur.eu

To be quoted as: Emilia Schmitt, Anaëlle Tanquerey-Cado, Virginia Cravero, Laurette Gratteau, Ulysse Le Goff, Dominique Barjolle (2015). Comparison of local and global cheese value chains in Switzerland. GLAMUR project (task 3.5). FiBL, Frick, Switzerland.

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2 www.glamur.eu

Comparison of local and global cheese

value chains in Switzerland (Task 3.5)

Emilia Schmitt, Anaëlle Tanquerey-Cado, Virginia

Cravero, Laurette Gratteau, Ulysse Le Goff, Dominique

Barjolle – FiBL

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3 www.glamur.eu

Summary

The GLAMUR project aims to compare local and global food value chains (FVCs) across ten

countries and six sectors. The case study presented in this report analyses two cheese value

chains in Switzerland. The cheese sector is an important part of the agricultural sector’s

economy of the country, which counts more than 450 types of cheeses, among which are

famous PDO cheeses like Emmentaler, Gruyère or Sbrinz. The biggest production is reached by

the Gruyère AOC with around 29 000 tons a year, of which 41,6% are exported. This value

chain has thus been chosen to represent the global example in this comparison. The local

cheese is represented by L’Etivaz AOC, an alp cheese produced with a traditional process

reaching 420 tons a year. Both are hard cheeses made following a similar process, with the

Gruyère cheese being produced according to a standardized industrial process in more than 200

cheese factories and the Etivaz being produced on wood fire cauldrons by around 70 families in

farmhouses. Both chains are composed of the three core stages of milk production, cheese

making and maturing of the cheese. These stages are part of the Gruyère Interprofessional

organization (IPG) and Etivaz cooperative respectively. Other stages such as inputs production,

distribution, retail and consumption have been studied as well.

In order to compare the sustainability performance of both chains, semi-structured

interviews have been completed with around 90 stakeholders to collect primary data. This data

was used to assess 23 indicators developed from eight attributes of sustainability performance.

In addition, qualitative data from a consumer focus group was used to inform a ninth attribute

“consumer behaviour”, which remained qualitative and unscored. The rest of the indicators are

scored in comparison to benchmarks on a percentage scale of performance.

Results show that the local chain gets higher scores in around two thirds of indicators. It is

especially the case for the three animal welfare indicators (ethical dimension) as cows in the

local chain spend longer times on pasture, have more space and live longer. The local chain also

reaches higher scores in all four health indicators as the local cheese contains less salt, a little

less fat and saturated fat and more calcium. In the environmental indicators, the local chain

performs better in five out of eight indicators (soil, materials, processing management practices,

diversity of production and greenhouse gas mitigation from processing), but the global chain

performs better in waste reduction, landscape management and greenhouse gas mitigation at

the farm level. In the social dimension, the local chain has higher scores in the distribution of

the price and for the good communication along the chain, but the global chain performs better

in providing information to the consumer. In the economic dimension, the global chain provides

a more affordable price for consumers while contributing to a higher income for farmers and

cheesemakers. The local chain, however, has a higher contribution in terms of jobs provided in

relation to the quantity of cheese produced.

It has been identified that reflecting on more appropriate cows breed could improve the

performance in several indicators for both chains. More efforts could also be made concerning

renewable energies, efficient transportation or recycling and waste limitation. On the socio-

economic side, communication along the chains could be improved by including more

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stakeholders in the main communication channels, especially for the global chain. The economic

situation of primary producers is a main concern as they are highly dependent on public

subsidies and that is compromising the resilience of the chain. A fairer distribution of the price

could contribute to better work conditions as well, especially since consumers tend to recognize

that a higher price could be acceptable for a quality product that requires a lot of hard work.

The comparison will be extended to two British cheese value chains in the WP4 comparative

report of the GLAMUR project.

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Content

1. Introduction .......................................................................................................................................................... 9

1.1. Structure of the report .................................................................................................................................. 9

1.2. Introduction to the Swiss cheese sector ....................................................................................................... 9

2. Background: case studies ................................................................................................................................... 10

2.1. Distinction of a local and a global cheese chain .......................................................................................... 10

2.2. Scope of the value chains under study ........................................................................................................ 12

2.3. Presentation of the case study .................................................................................................................... 12

2.3.1. Global cheese chain: Le Gruyère ......................................................................................................... 12

2.3.2. Local cheese chain: L’Etivaz ................................................................................................................. 15

2.4. Critical issues ............................................................................................................................................... 18

3. Research Design : research questions and indicators ....................................................................................... 22

3.1. Research Objectives and Research Questions ............................................................................................ 22

3.2. Attributes and indicators selection ............................................................................................................. 23

4. Methods of Data collection and analysis ........................................................................................................... 24

4.1. Stakeholders identification and data collection .......................................................................................... 24

4.1.1. Semi-directive interviews .................................................................................................................... 24

4.1.2. Analysis of the cheese value chains at the consumption stage ........................................................... 27

4.2. Participatory methods................................................................................................................................. 27

4.3. Data quality check ....................................................................................................................................... 27

5. Results ................................................................................................................................................................ 29

5.1. Scores of Performance ................................................................................................................................ 29

5.2. Comparison of the local and the global chains ........................................................................................... 32

5.2.1. General trends .................................................................................................................................... 32

5.2.2. Attribute Affordability ......................................................................................................................... 33

5.2.3. Attribute Creation and Distribution of Added Value ........................................................................... 34

5.2.4. Attribute Information and Communication ........................................................................................ 35

5.2.5. Attribute Consumer Behaviour ........................................................................................................... 36

5.2.6. Attribute Resource Use ....................................................................................................................... 37

5.2.7. Attribute Biodiversity .......................................................................................................................... 39

5.2.8. Attribute Nutrition .............................................................................................................................. 39

5.2.9. Attribute Animal Welfare .................................................................................................................... 40

5.2.10. Attribute Pollution ............................................................................................................................. 41

6. Discussion ........................................................................................................................................................... 42

6.1. Discussion of the study ............................................................................................................................... 42

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6.1.1. RQ1: Value distribution along the chain .............................................................................................. 42

6.1.2. RQ2: Improving information and communication ............................................................................... 43

6.1.3. RQ3: Impacts on natural resources ..................................................................................................... 44

6.1.4. RQ4: Nutrition ..................................................................................................................................... 46

6.1.5. RQ5: Animal welfare ........................................................................................................................... 47

6.2. Discussion of the methodology ................................................................................................................... 48

6.2.1. Data Quality ........................................................................................................................................ 48

6.2.2. Weighting, aggregation and interactions ............................................................................................ 49

6.2.3. General comments on the methodology ............................................................................................ 52

7. Conclusion .......................................................................................................................................................... 54

8. References .......................................................................................................................................................... 56

8.1. References in the text, tables and figures ................................................................................................... 56

8.2. Benchmarks and data sources .................................................................................................................... 59

9. Annexes .............................................................................................................................................................. 61

9.1. Justification of the attributes ...................................................................................................................... 61

9.2. Detailed set of attributes and indicators ..................................................................................................... 63

9.3. Data Quality Check ...................................................................................................................................... 68

9.4. Types of benchmarks .................................................................................................................................. 72

9.5. Structure of the price of milk and cheese in Le Gruyère chain: example .................................................... 74

9.6. Prices taken for the calculation of Gini ratios ............................................................................................. 74

List of Figures Figure 1: Chart of the cheese value chain’s scope of the study .................................................................................... 12

Figure 2: Chart of the global cheese chain “Le Gruyère” .............................................................................................. 13

Figure 3: Production area of Le Gruyère cheese (Mifroma 2014) ................................................................................ 13

Figure 4: the Gruyère value chain spreading between the local and global scale (adapted from WFSC 2014) ........... 14

Figure 5: Chart of the local cheese chain L'Etivaz ......................................................................................................... 16

Figure 6: Production area of L'Etivaz cheese (Mifroma, 2014) ..................................................................................... 16

Figure 7: L’Etivaz value chain spreading between the local and global scale (adapted from WFSC 2014) ................... 17

Figure 8: Location of the interviews for the global chain Le Gruyère ........................................................................... 26

Figure 9: Location of the interviews for the local chain L'Etivaz ................................................................................... 26

Figure 10: Graphical representation of the performance of the local and global cheese value chains ........................ 31

Figure 11: Comparison of the distribution of performances in the local and global chains ......................................... 32

Figure 12: Comparison of the number of indicators performing better in the local and the global chain ................... 33

Figure 13: Performance scores for attributes Affordability and Creation and Distribution of Added Value ................ 34

Figure 14: Performance scores for attribute Information and Communication ........................................................... 35

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Figure 15: Performance scores for the Environmental dimension: attributes Resource Use, Biodiversity and

Pollution. ...................................................................................................................................................................... 38

Figure 16: Performance scores for attribute Nutrition ................................................................................................. 40

Figure 17: Performance scores for attribute Animal Welfare ...................................................................................... 40

Figure 18: Interactions between attributes and descriptors ........................................................................................ 50

Figure 19: Classification of reference values (Van Cauwenbergh et al. 2007) .............................................................. 72

Figure 20: Reference values – target, threshold, regional average and trend (Van Cauwenbergh et al. 2007) ........... 73

List of Tables Table 1: Set of attributes and indicators ...................................................................................................................... 23

Table 2: Interviews achieved for the local and the global chains ................................................................................. 25

Table 3: Pedigree matrix used to evaluate the data quality (adapted from: Ciroth 2013; Lewandowska 2004) .......... 28

Table 4: Scores of performance for the local and global cheese value chains ............................................................. 29

Table 5: Examples of prices recorded (by default: in Switzerland) for Le Gruyère and L’Etivaz cheeses ..................... 43

Table 6 : Cow breeds found in Le Gruyere and L’Etivaz herds in proportion. In italics are breeds with high milk solids-

yields (Bland et al. 2014). ............................................................................................................................................. 46

Table 7: Full justification of the attributes ................................................................................................................... 61

Table 8: Detailed set of attributes and indicators for the case study ........................................................................... 63

Table 9: Data Quality Check ......................................................................................................................................... 68

Table 10: Example of price structure of the milk and cheese for one creamery for Le Gruyère cheese ...................... 74

Table 11: Prices taken into account for the calculations of Gini ratios......................................................................... 74

List of Abbreviations AOP Appellation d’Origine Protégée (French for Protected Designation of Origin)

CCRI Countryside and Community Research Institute (Bristol, United Kingdom)

CH Switzerland

CHF Swiss Francs

DQD Data Quality Distance

DQG Data Quality Goal

DQI Data Quality Indicator

EU European Union

FAO Food and Agriculture Organization of the United Nations

FiBL Research Institute of Organic Agriculture (Switzerland)

FOAG Federal Office for Agriculture (Switzerland)

FOEV Federal Office for the Environment (Switzerland)

FR Canton of Fribourg (Switzerland)

FSC Food Supply Chain

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FTE Full Time Equivalent

FVC Food Value Chain

GHG Greenhouse Gas

GLAMUR Global and Local food Assessment: a Multidimensional performance-based approach

GMO Genetically Modified Organism

IPG Interprofessional organization of Gruyère

JU Canton of Jura (Switzerland)

JUBE Bernese Jura: French speaking part of the canton of Bern (Switzerland)

LCA Life-Cycle Analysis

NE Canton of Neuchâtel (Switzerland)

PDO Protected Designation of Origin

RO Research Objective

RQ Research Question

SAFA Sustainability Assessment of Food and Agriculture systems (FAO)

SFU Swiss Farmers Union

UFA Union of Agricultural Federations (agricultural inputs provider)

UK United Kingdom

USA United States of America

VD Canton of Vaud (Switzerland)

VSF Association of Swiss animal feed manufacturers

WFSC World Food System Center

WP Work Package

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1. Introduction

This report is part of the European project “Global and Local food Assessment: a

MUltidimensional peRformance-based approach” (GLAMUR), work package (WP) number 3. The

aim is to compare one local and one global cheese value chains in Switzerland using the

framework established during WP2 (Kirwan et al. 2014). The comparison of local and global food

value chains (FVCs) is conducted across ten countries and six sectors. The study on the cheese

sector is conducted in parallel with the English team from the Countryside and Community

Research Institute (CCRI). The goal is to identify a common list of attributes and indicators to

assess and compare the sustainability of local and global cheese value chains in both countries.

The definition of a sustainable food value chain is given in a report for the Food and Agriculture

Organization of the United Nations (FAO) as “the full range of farms and firms and their

successive coordinated value-adding activities that produce particular raw agricultural materials

and transform them into particular food products that are sold to final consumers and disposed

of after use, in a manner that is profitable throughout, has broad-based benefits for society, and

does not permanently deplete natural resources.” (FAO 2014)

1.1. Structure of the report

After the introduction and context description in chapter 1, chapter 2 provides practical

information on the case study definition process, which contains the distinction between a local

and a global chain, the scope of the analysis, the description of the two chains chosen and the

critical issues in the sector studied. Chapter 3 will present the design of the research objectives,

research questions and the indicators used to analyse and answer these questions as well as

compare the two chains. Chapter 4 goes on by presenting the methods used to collect the data

and how data was treated. Our results are presented and analysed in chapter 5 and they are

discussed in chapter 6. We conclude this report in chapter 7 and more information is available in

the attached annexes.

1.2. Introduction to the Swiss cheese sector

Switzerland has 80% of agricultural lands not suitable for crop cultivation, mainly because of

steep slopes. Thus, grassland is the basis for milk and meat production (Binder et al. 2012). The

quantity of milk produced in Switzerland exceeds the needs of the Swiss population.

Consequently, a part of the milk production is destined for export. Switzerland produces 4.41

billion litres of milk per year, 41.6% of which were processed into cheese in 2012. Thus, the

Swiss dairy sector has a significant impact on the Swiss agriculture, yielding the 25% of total

Swiss agricultural income (Binder et al. 2012).

The making of Swiss cheese relies on secular traditions. The Swiss cheese sector aims at

valuing the quality of raw material such as milk while supporting the knowledge and know-how

linked with specific Swiss traditions. Moreover, quality controls and ecological requirements are

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taken seriously into account to offer quality products (Switzerland Cheese Marketing SA 2014).

Among more than 450 types of cheese, Emmentaler (Protected designation of origin (PDO)),

Gruyère (PDO), and Sbrinz (PDO) but also Appenzeller and Tête de Moine (PDO) represent the

most famous cheeses abroad (Switzerland Cheese Marketing SA 2014). The Swiss Council of

States and the national Council are also supporting the effort to communicate the high Swiss

products’ quality by creating a strategy and a charter for promoting the “Swiss Quality Food”,

which was endorsed and supported in 2012 by 119 private enterprises and professional

organizations (Switzerland Cheese Marketing SA 2012). Abroad, the communication strategy for

promoting “Swiss Quality Food” is based on TV, internet and magazine’s advertisements and in

promotional activities such as degustation. All these approaches highlight the concept of “Swiss

made cheeses” (Switzerland Cheese Marketing SA 2012).

In 2013, 182 705 tons of cheese were produced, including 68 260 tons (37.3%) of hard

cheese (FOAG 2014c). The biggest cheese production is represented by the Gruyère (PDO) with

29 350 tons, followed by the Emmentaler (PDO) with 23 150 tons, and Mozzarella with 21 650

tons (FOAG 2014c). In total, 51 200 tons of Swiss cheese are exported to the European Union

(EU), Germany and Italy being the main buyers (FOAG 2014c).

Nevertheless, since 1990, farmers are not paid enough due to constant decreases of the milk

price per litre, which makes their economic situation worse (Schweizer Landwirtschaft 2013). In

order to mitigate the cheese market liberation effects, 59 millions of Swiss francs (CHF) will be

used to promote the quality and sales (Switzerland Cheese Marketing SA 2012). Moreover,

farmers earn a subsidy of 0,15 CHF/kg of milk for milk transformed into cheese and a

supplement of 0,03 CHF/kg of milk for non-silage feed (Switzerland Cheese Marketing SA 2012).

2. Background: case studies This chapter will present first the criteria of distinction between local-global in the Swiss

cheese sector and then the two chains selected for the case study in details.

2.1. Distinction of a local and a global cheese chain

The local and global cheese value chains have been derived from the 4 main key-distinctions

that GLAMUR theoretical framework proposes to differentiate local from global food value

chains:

1. The physical / geographical distance between production and consumption

2. The type of governance and organization of the value chain (degree of control of “local

actors” and “global actors”)

3. The kind of resources, knowledge and technologies employed

4. The way value chain actors shape product identity with regard to the reference to the

territory of production for food plays a relevant role or not.

These four criteria have been revised with CCRI and adapted to the case. The first criterion

was the most differentiating criterion between chains, also when considering the size of the area

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of production. The second criterion helped to choose between Emmentaler cheese and Gruyère

cheese as a suitable global chain for the case study: indeed, Gruyère value chain has a working

organization and its governance made this cheese very successful on the market, while the

organization of Emmentaler value chain is not as successful. For this reason we considered that

the Emmentaler value chain is a very particular case, and that the Gruyère value chain is more

representative of global value chains in general and would present a higher potential for

successful data collection. The third criterion is also important in the differentiation of the

chains, as the main particularity of the local chain we selected is its traditional know-how for

producing milk and cheese (see paragraph 2.3.2), whereas the global chain selected uses

modern technologies. The fourth criterion was not so differentiating in our case, as both global

and local chains have PDO status, which is used in both cases as a very important tool of

communication and regulation on the quality of the product.

Also, during the Research Plan written in collaboration with the CCRI team, the desk-based

reviews completed for both Swiss and English contexts suggested that global VS local is best

described in terms of a continuum. Indeed, almost every Swiss cheese is protected, promoted

and guaranteed by a PDO scheme. The result is that every cheese has a specific delimited zone

of production, with a secular tradition, know-how and unique organoleptic characteristics and

presents a particular coalition between actors. Hence, in Switzerland, there is no cheese value

chain entirely standardized and without any kind of connection between the product and the

territory. This is partly due to the particular marketing strategy proposing traditional and high

quality products, thus keeping up the Swiss image abroad. Similarly, there is no cheese value

chain in Switzerland that is not concerned by exportations abroad, which are needed and part of

the strategy for the survival of the products and value chains. Thus, the desk-based reviews

from both English and Swiss contexts suggest the following characteristics can be used to

situate individual producers along this global-local continuum:

5. Volume of cheese produced

6. Proportion of cheese exported

7. Network of milk suppliers (number of and distance of suppliers from the place of cheese

production)

8. Number, range and distance of other input suppliers from the place of cheese production

9. Degree of mechanisation and industrialisation of production processes

10.Number of links in the value chain (from production to final consumer)

11.Nature of the information available to consumers about the cheeses sold

12.Number, range and geographical concentration of market outlets

Some producers will be easy to identify as ‘mostly global’ or ‘mostly local’ businesses. Others

may be locally embedded in terms of milk supply, for example, but predominantly oriented

towards national – or even international – marketing (wholesalers and supermarkets). Value

chains will therefore inevitably have a degree of hybridity. Overall it was found that considering

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a distinction of farmhouse versus creamery type of cheese production was the most relevant

criterion to distinguish between more local and more global cheese value chains in both

countries.

2.2. Scope of the value chains under study

The study has a goal of assessing FVCs in their whole in a holistic perspective. The scope is

thus spreading from agricultural inputs supplying to consumption. The main steps studied are in

accordance with the definition of core value chain from FAO (2014), which includes actors who

have the functions of “production, aggregation, processing and distribution”. Thus, the stages of

the value chains studied with the most emphasis are the agricultural production, the primary

processing (milk aggregation and cheese making) and secondary processing (cheese refining).

The inputs stage is difficult to take into account entirely due to the difficulty to get information

about the input production and transport and the large interaction with many other food value

chains. Still, our data collection includes this step as much as possible. Packaging, export, and

retailing was also taken into account as much as possible taking into account the limited access

to data and the very high interaction with other value chains. The consumption stage was also

studied through a consumer focus group. The chart below shows a simplified cheese chain in

Switzerland and the steps that were integrated in the study.

2.3. Presentation of the case study

2.3.1. Global cheese chain: Le Gruyère

The value chain of Le Gruyère cheese starts with the milk production, which is delivered

twice a day to the creamery that must be no further than 20 kilometres. Creameries process the

un-pasteurised milk once a day to transform it into cheese. The ripening phase can begin in the

cellars of the creamery for the four first months, then the cheeses are transferred in the cellars

of bigger companies such as Emmi or Migros. The cheeses are sold after at least 5 months of

aging. The book of specifications lists strict rules regarding cows feed, milk treatment, area of

production and the final product characteristics such as size, aspect, taste and nutritional

Inputs - incl fertilizers, feed, bedding, rennet,

starters, equipment

Dairy farmers

Cheese makers (creameries)

Cheese refiners (same as cheese

ripeners)

Distributors, Exporters, Retailers

Consumers

Switzerland Switzerland and Abroad Switzerland and Abroad

Figure 1: Chart of the cheese value chain’s scope of the study

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values. Figure 2 shows the structure of the Gruyère value chains with the number of actors at

the respective stages.

According to the four GLAMUR criteria of local-global distinction, the Gruyère value chain can

be characterized as follows:

1. Distances: The geographical area of production of the milk and cheese includes several

cantons of South-West French speaking Switzerland like the cantons of Fribourg, Vaud,

Neuchâtel and Jura as well as several townships in Berne (see Figure 3). Different sale

channels exist: Le Gruyère can be produced and consumed within a locality as directly

sold by the creamery, but more than 95% is sold to industries, such as Mifroma owned by

the retailer Migros, which can add value to the final product extending the ripening period

until 18 months using specialised cellars. Nine ripening enterprises, among which Emmi,

Mifroma and Fromage Gruyère SA, collect the un-matured cheese and sell the final

product to national distributors or international enterprises (Vallélian 2012). Le Gruyère

Local consumers

Exporters

World Consumers

Inputs suppliers

2300 dairy farmers

223 Village creameries

8 Refiners Retailers Swiss

Consumers

Figure 2: Chart of the global cheese chain “Le Gruyère”

Figure 3: Production area of Le Gruyère cheese (Mifroma 2014)

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cheese is exported in 55 countries in all the continents (IPG 2014b). The main importers

are the EU and the United States of America (USA). In 2013, Europe imported 7 757 tons

whereas the USA bought 3 051 tons (IPG 2014b).

Concerning the distances upstream of the chain, an important aspect is the feed provision

for dairy cows. The cattle is fed principally on pasture (minimum of 70% of feed from the

farm as required by the PDO) but concentrated feed are allowed to a certain extent.

Farmers can buy concentrated feedstuffs such as soy and cereals coming from Brazil,

Argentina and Europe, as well as they can buy equipment from other countries (FOAG

2014b). Other inputs concern the machineries (Swiss or French origin) and ingredients for

the cheese making, such as rennet (New Zealand) and salt (Swiss). The scale of each

stage spreading can be seen on Figure 4.

2. Governance: The whole chain is regulated by the Interprofessional organization of

Gruyère (IPG), created in 1997. Its aim is to manage agreement and communication

between producers, cheese makers and retailers, as well as the PDO files, quantity and

quality, commercialization and promotion (publicities, sponsors, website, etc…). It

encloses 13 representatives in the committee between milk producers, cheese makers

and cellar men (Dévaud 2010). There are also small milk and cheese associations linking

Spatial Scale Production inputs Agricultural Production Primary processing Secondary

processingDistribution Retailing

Consumptio

n

LocalLand

Water

Workers

Forage Local shops

Regional Concentrated feed (cereals)

Feed (hay or mais) Specialised shops

Supermarkets (Coop,

Migros)

Cows Restaurants

National

Equipment electricity

equipment

workers

Salt

Supermarkets (Coop,

Migros)

Cows Starters electricity Restaurantselectricity Salt

Continental Concentrated feed (cereals) EquipmentSupermarkets in EU

Restaurants in EU

Global Fuel Rennet Fuel

Machineries

workers packaging

Speclialised shops in

USA, China, Russia,

Japan

Concentrated feed (soya) fuel, packaging Restaurants

C

o

n

s

u

m

e

r

s

Agricultural Inputcompani

es

Supermarkets

0 Km

40 km

Industrial

Inputcompa

nies

Milk production

Cheese processing

Cheese ripening

exporter

3 km

4.6

95.4%

CH:

USA: 10.4%other: 4.8%

Figure 4: the Gruyère value chain spreading between the local and global scale (adapted from WFSC

2014)

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15 www.glamur.eu

milk producers and their cheesemaker at a smaller scale, enabling communication

between actors of the same area.

3. Resource/Knowledge/technologies: Creameries are industries at the local scale where

each processing phase is done automatically and is controlled by both machines and

qualified staff. For this reason, Le Gruyère is considered as a traditional cheese made with

modern and automated technologies, mostly in order to deal with a high demand, hygiene

and labour efficiency.

4. Identity: Le Gruyère cheese, named after the Swiss region where it was originated more

than 800 years ago, has a strong link with its territory of production. It has a PDO status

at the national level since 2001 and at the European level since 2011 (IPG 2014a) and

the seat of the IPG is still situated in Gruyère town. Sold as a traditional high quality

product, this link to the territory is particularly used in the marketing strategy for Le

Gruyère. However, the area of production has spread well outside the original Gruyère

region over the centuries and the PDO was the last attempt to contain that spread

(Boisseaux and Barjolle 2004). Nonetheless, the PDO could not avoid that a Gruyère

cheese is also produced in France with its own PDO.

5. Volumes: Around 29 000 tons of Le Gruyère are produced a year, which is the highest

cheese production in Switzerland. Le Gruyère value chain is composed by 2500 small

scale enterprises: 2300 milk producers, 223 creameries and around 50 alpine creameries.

2.3.2. Local cheese chain: L’Etivaz

The local chain is represented by L’Etivaz, a Swiss ripened cheese. L’Etivaz value chain

(Figure 5) is composed of farmers producing milk and processing it themselves into cheese, of

the refiner and cooperative “La Maison de L’Etivaz”, of exporters and of retailers. Farmers move

their cows to high pastures in the Alps (between 1000-2000 meters high) from May to October

and process the milk into cheese every day directly in their alpine chalets by heating milk over a

wood fire inside copper cauldrons. The cheese is delivered several times per week to L’Etivaz

cooperative “La Maison de L’Etivaz” where it is ripened a minimum of 135 days until a maximum

of 24 months (FOAG 2004). L’Etivaz was the first Swiss product to obtain the PDO status, in

1999 (L’Etivaz AOP 2010).

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1. Distances: L’Etivaz is produced in the Canton of Vaud, in specific municipalities located

between 1000 and 2000 meters of altitude: Chateâu-d’Oex, Rougemont, Rossinière,

Ormont-Dessous, Ormont-Dessus, Leysin, Cobeyrier, Villeneuve and Ollon and Bex

(Figure 6). Most resources used are local. The ripening phase is located in the Pays

d’Enhaut region (FOAG 2004). Thus, production is limited to a small zone whereas retail

and consumption surpass the national borders. Producers can retail at their chalets 10%

of their own production. The 90% left are sold to “La Maison de L’Etivaz” and then to

exporters and retailers such as Migros, Emmi, Intercheese and Huguenin among others.

Around 70% of the total volume is sold in Switzerland, 40% in the French speaking part.

The 30% left is sold mostly in France, Belgium and Germany.

Upstream from the chain, the cattle are mostly fed on alpine meadows. However,

concentrated feedstuff such as cereals and soy coming from Europe, Argentina and Brazil

are authorized, to a maximum of 1 kilogram per cow per day.

Exporters

World Consumers

Inputs supplier 72 farmers-

cheesemakers 1 Refiner

(cooperative)

Retailers Swiss

Consumers

Local consumers and tourists Figure 5: Chart of the local cheese chain L'Etivaz

Figure 6: Production area of L'Etivaz cheese (Mifroma, 2014)

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2. Governance: The production and fist sale steps are regulated by the Etivaz cooperative

“La Maison de L’Etivaz”, owned by the producers. Seven members form the Committee

and are in charge of the cooperative’s administration, being assisted in the daily

management by Quality and Promotion employees. The aim of the cooperative is to

support and guide producers regarding decision making on quality control, traceability,

the book of specifications, but also marketing researches, promotions, sale management,

establishment of prices and negotiation with wholesalers. The sale management is thus

centralised to a single enterprise to avoid parallel markets by direct sales. Hence,

governance is managed by an effective structure characterized by a strong cohesion

between different actors (Barjolle and Chappuis 2000).

3. Resource/Knowledge/technologies: The knowledge and know-how employed in the

production process is part of an ancient tradition passed from generation to generation.

Indeed, farmers work with their families teaching to the next generation how to transform

the milk and guide the cattle. Technologies used are traditional: the un-pasteurised milk

is compulsorily heated in copper boilers on wood fire in accordance with local practices.

The copper boilers are more than one century years old. Moreover, the PDO specifications

forbid any kind of mechanical alteration of the milk such as centrifugation before

transformation or pasteurization.

Spatial Scale Production inputsAgricultural

ProductionPrimary processing

Secondary

processingDistribution Retailing Consumption

LocalLand Cooperative's shop

Water

Workers

Forage Alp chalets

Regional Concentrated feed (cereals)

Feed (hay or mais) Specialised shops

Supermarkets (Coop,

Migros)

Cows Restaurants

National

Equipment electricity

equipment

workers

Salt

Supermarkets (Coop,

Migros)

Cows Starters electricity Restaurantselectricity Salt

Continental Concentrated feed (cereals) EquipmentSupermarkets in EU

Restaurants in EU

Global Fuel Rennet Fuel

Machineries

workers packaging

Speclialised shops in

USA, China, Russia,

Japan

Concentrated feed (soya) fuel, packaging Restaurants

C

o

n

s

u

m

e

r

s

Agricultural

Inputcompa

nies Supermarkets )

14.7 Km

Industrial Inputcompan

ies

On-farmcheesemaking

Cheese ripening

(cooperative)

exporterB

y-p

rod

ucts

7%

CH: 60%

USA and other:7.5%

14.7 0 Km

Figure 7: L’Etivaz value chain spreading between the local and global scale (adapted from WFSC 2014)

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18 www.glamur.eu

4. Identity: L’Etivaz was the first Swiss non viticulture product obtaining the Swiss PDO

status, in 1999 (L’Etivaz AOP 2010). It has a strong link to its territory of production,

which is a very small area (Figure 6). This link is also strengthened by the highly

traditional production processes and the book of specifications stipulating for example

that the typical wood of the region (spruce) has to be used for the ripening shelves. Sold

as a very traditional and high quality product, this link to the territory is particularly used

in the marketing strategy for L’Etivaz.

5. Volumes: The production is carried out by 72 families working in 130 traditional alpine

chalets. The annual production is around 420 tons, or 16 000 rounds of L’Etivaz (L'Etivaz

AOP 2010).

2.4. Critical issues

The study of the Swiss cheese sector identified several critical issues as described in the

following paragraphs. These critical issues constitute a starting point to develop the assessment

indicators as it will be the goal to identify if the local chain performs better in these issues than

the global chain or not.

i. Although Switzerland has a high level of self-sustenance for dairy products, its

production relies more and more on foreign feed and inputs. The Provenance and

nature of agricultural inputs is an issue especially concerning animal feed imports.

The shortage of domestically produced animal feed grains represents a major deficit of

the Swiss agriculture. In the last twenty years, the national production of animal feed

grain has decreased by 40% and the self-sufficiency level has dropped below 50%

(VSF 2014). Following the shortage of protein on the European markets, soy imports

mainly originate from South-America (in particular Brazil) where soy production leads

to considerable deforestation and is accompanied with drastic socio-economic and

environmental effects in the producing countries (Agrofutura 2011). This issue is thus

linked with issue number 5 “ecosystem services”. However, the use of genetically

modified organisms (GMOs) is not that much an issue because Switzerland has voted a

moratorium on GMOs and this implies that soy and other imports must not contain

GMOs (with some very limited exceptions). This means that soy can be imported only

from some places and premium for GMO free has to be paid, costing around 40 Million

CHF per year for animal feeding (VSF 2014). Both chains have specifications regarding

the use of feed and limit the use of concentrates. The local chain has a lower

dependency on feed as animals are mostly fed by alpine grazing (at least for the milk

aimed at producing L’Etivaz).

ii. Greenhouse gas (GHG) emissions are a general issue as GHG emissions from

agricultural production are known to be the most important in food value chains, and

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19 www.glamur.eu

are mostly due to cows’ digestion in the case of dairy products (FAO 2006a; FAO

2007a), but also to manure management, fodder production, and imported

concentrated feed (Schader et al. 2013). It is not easy to assume which chain is

performing better for this issue as many sources of emissions should be taken into

account. The main differences between the two chains probably lay in the scale of

operation where the individual traditional productions for L’Etivaz and smaller volumes

transported may be emitting more GHG per unit. However, at the farm level, little use

of machinery and high reliance on grazing could mitigate emissions. The preference of

renewable energies, efficiency in processing and resources used, the modes of

transport and recycling are also other points that could make a difference. Larger

factories like in the Gruyère chain are probably more likely to adopt such measures

due to their size, whereas in L’Etivaz, the access to efficient technologies or recycling

plants is remoter. To analyse exactly the emissions per unit of cheese produced, a life-

cycle analysis would be required, but this is not within the scope of this study.

iii. GHG emissions are also linked to the amount and type of energy used along the

chain: fuels for transporting the inputs to the farm, the milk to the creamery and then

the cheese to the cellars and to the selling places; for producing the agricultural

machines; and for processing the milk into cheese. Whether the energy used is

renewable is an important sustainability issue too. The local chain is probably using

more traditional, but also renewable, energy at the productions stages (use of grazing,

wood heating of milk for the cheese production); while the global chain may be

consuming less in the transports due to economies of scale. The global chain might

also have more potential to invest in modern renewable energies such as solar panels,

wind energy or biogas.

iv. The amount and type of waste produced, as well as waste management are other

commonly known sustainability issues. One of the main sources of waste in this sector

is the whey, which can be used in different ways (feed, ingredient …). The amounts

produced in creameries for the global chain may allow for a better waste

management, as substantial amounts are produced (around 10 litres per kilo cheese

produced) and other industries or farms in the vicinity might be interested to use it.

This is linked with the amount of primary resources used (milk, land, water, etc.),

and whether they are renewable. Indeed if waste is produced from scarce resources,

sustainability can be compromised. In our case, water use is not as much a critical

issue. Indeed in the context studied, drought is never a problem and there is more

than enough water all along the year in the mountainous and flat-land regions

concerned.

v. Ecosystem services are also a major concern in Switzerland. High ecological

requirements for all dairy farmers in Switzerland ensure a relatively good performance

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20 www.glamur.eu

of both chains, compared to other dairy sectors in the world. These requirements

come from the agricultural policy that offers subsidies in exchange of ecological

deliveries. Traditional practices in the local chain with very little artificial balancing

through chemicals, ploughing and seeds are probably giving the local chain better

performances for the related attributes. This issue is in particular linked with

maintaining soil balance and quality, together with respecting wild and agro-

biodiversity. The main step concerned by this issue is the agricultural production

step.

vi. Swiss norms about animal welfare are particularly demanding, as animal welfare is

another main concern in Switzerland. For example, voluntary programs from the

Federal Office of Agriculture (FOAG) exist concerning the number of outings per

months, or the dimensions of cows’ stalls and up to 75% of dairy farmers participate

in some schemes (FOAG 2014c). Surveys have shown high consumer awareness for

animal welfare in Switzerland (Coop 2008) and breeding conditions is a major concern

when purchasing. The local chain has specifications of unlimited grazing during the

production period, which allows animals to freely graze in large pastures with high

floral diversity; therefore animal welfare for this chain could be considered better.

However, farmers in the global chain might have more means to invest in modern

loose housing stables.

vii. Transparency is a growing issue for FVCs. It enables consumers to know exactly the

consequences of their way of consuming, and it is also linked with food safety and

traceability. It is equally important for stakeholders of the upstream part of the chain

like farmers who often have a very low access to information such as where the final

product is sold, under which form and at what price. Thus transparency is important

following the chain both downstream and upstream. Technological tools such as bar

codes and governance tools such as PDO schemes are thought to increase the flow of

information, the traceability and thus the transparency related to a product. It is also

probably easier to insure transparency in short chains as fewer intermediaries is

probably facilitating the transfer of information. However, large chains might make

more use of modern tools (websites, social networks, etc.) to pass on information.

Information and communication within and outside the chains are of major

importance regarding this issue. Communication between stakeholders along the chain

may enable economic efficiencies to be made (that can in turn affect affordability),

and lower environmental impacts. Likewise, when information is made publically

available, this can impact on consumer behaviour by building trust in company

operations and the product. Public information is used as an important marketing tool

in the two chains.

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21 www.glamur.eu

viii. Finally, the creation of added value is a highly important issue for FVCs in

developed countries, because it is an indicator of economic growth. Actually, the

creation of a margin is the very condition of existence for a value chain. All actors

interviewed in the WP2 research in Switzerland placed this issue as the most important

in the ranking deciding for relevant attributes (Schmitt et al. 2014).

Both chains have high costs of production and provide highly valued cheeses.

Therefore assessing the creation of added value requires in-depth investigation for

both chains. A major factor playing in the value creation is also the public subsidies

accorded to farmers that can constitute up to 50% of the price of milk and thus

contribute to incomes but are not directly a value based on the product sold.

ix. Nonetheless, the distribution of price along the chain also has its importance, as

farmers’ income is often low and dependant on direct payments and subsides paid by

the state, and farmers’ share of the final price is also often small. The fact that the

receive such high subsidies might also contribute to the fact that other stages receive

a higher share of the added value.

The high inclusiveness of all actors through the PDO schemes in both chains may allow

a fairer distribution along the chain. The shorter chain and cooperative organization in

the case of L’Etivaz could also be a cause for better distribution.

x. Health issues related to cheese consumption are an important sustainability factor

when considering the consumption end of the chain. Cheese de facto contains high

amounts of fat, and especially unhealthy saturated fat of animal origin that have been

linked to different types of cancers, excess cholesterol, inflammations, cardio-vascular

diseases and obesity (FAO 2010a). The salt content is also a trigger of high pressure

and all related diseases. However, as for all potentially unhealthy food, the effects

depend on the quantities consumed, the overall diets, the personal metabolism and

the environment and lifestyle. It is thus extremely hard to qualify a single food as

healthy or unhealthy and that is why the different daily recommended intakes depicted

by several nations or organizations differ and research is still ongoing. The consumer

behaviour thus plays an important role, both regarding quantities and the association

with other food in the total diet. Swiss people consume a substantial amount of cheese

(27.9 kg of hard cheese per capita in 2012 (SFU 2013)) as it is an important part of

the culture. Fondue and raclette are national dishes exclusively composed of melted

cheese. However, cheeses also contain positive health nutrients like calcium and some

vitamins. It has been shown that pasture systems can have a positive effect on the

fatty acids types found in the milk (Thomet et al. 2012) and thus the local chain might

produce cheese with healthier amounts of the different components.

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3. Research Design : research questions and indicators

3.1. Research Objectives and Research Questions

Here are the four research objectives (ROs) that were set for the cheese sector, in

collaboration with the CCRI team.

1. To examine value chain arrangements for producers across the global-local continuum

(which incorporates both ‘farmhouse’ and ‘creamery’ producers), including their

geography, market concentration and nature of upstream and downstream relations.

2. To analyse key food chain performance issues identified from a production perspective

(cheese making and dependant upstream value chain), with key indicators concerning

added value issues, resource use, biodiversity, nutritional challenges, and product

branding.

3. To identify consumer understandings of food chain performance in relation to cheese

buying, including affordability issues, the role of information and communication and

the importance of the provenance of the cheese they are buying.

4. To examine consumer behaviours and practices in relation to cheese buying and

consuming, including health and nutritional issues.

Moreover, from the previous identification of main issues for the comparison local-global (see

paragraph 2.4), the five research questions (RQs) identified are for the Swiss case study:

RQ1: What are the differences between the two chains concerning producers’ income and

value distribution along the chain? (Economics)

RQ2: How are information and communication organized in the chains? How can

information and communication be improved in both chains? (Social)

RQ3: What are the differences in the two chains concerning the impacts on natural

resources (impact to biodiversity, quality of air, etc.)? (Environment)

RQ4: The two chains having similar transformation processes, are there some nutritional

differences between the cheeses studied? (Health)

RQ5: What are the differences in the two chains concerning animal welfare? (Ethics)

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3.2. Attributes and indicators selection

In this paragraph, the selection of attributes and indicators is explained. The selection was

mostly based on the WP2 comparative report (Kirwan et al. 2014) and WP2 Swiss Report

(Schmitt et al. 2014).

The attributes and indicators selection process was achieved in close discussion with the

CCRI team, using the common list of attributes defined for GLAMUR in WP2 (Kirwan et al 2014).

The relevance of each attribute was assessed regarding the research questions, and thus the

Swiss and/or British critical issues. A number of common indicators were identified that would

enable comparisons to be made both between and within the two countries. The main source

used was the common list of indicators sent by the Research Institute of Organic Agriculture

(FiBL), although some indicators were added in regards to the context of the chains and the

research objectives. Those additional indicators have been adapted from existing tools such as

the Sustainability Assessment of Food and Agriculture systems (SAFA) Indicators (FAO 2013).

The set of attributes and indicators is presented in Table 1 below. The detailed set with unit,

stage relevance, benchmarks and benchmarks sources for each indicator can be found in Table

8 in annex. The data source for each indicator can be found in the detailed Data Quality Check

table in annex (Table 9). The complete justification of the attributes can be found in annex

(Table 7).

Table 1: Set of attributes and indicators

Attribute Indicators Research objectives and

Research questions

Dimension Related critical issues (numbers refer to

chapter 2,4)

Affordability Ability to provide food at acceptable prices

Price perception of consumers

RO 3 & 4 Economic (xiii) Creation of added value; Access to food

by all in the population

Creation

/ distribution

of added

value

Net business profit

Distribution of price across the chain

Contribution to the economy of the region

RO 1 & 2

RQ 1

Economic & Social

(viii) Creation of added value

(ix) Distribution of price

Information

&

communicati

on

Communication along the chain

Availability of Information

Product Labelling

RO 2 & 3

RQ 2

Social (vii) Transparency

Consumer

behaviour

Cooking practices

Taste preference

Convenience

Willingness to pay

RO 4

Social (x) Sustainable consumption practices

Resource

Use

Soil management practices

Material consumption practices

Waste reduction and disposal

Processing efficiency

RO 2

RQ 3

Environment (ii) Agricultural inputs (iii) Energy used

(iv) Waste (v) Ecosystem Services

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Biodiversity Land and Species management practices

Diversity of Production

RO 2

RQ 3

Environment (v) Ecosystem Services

Nutrition

Salt content

Fat content

Fat types

Calcium content

RO 4

RQ 4

Health (x) Health

Animal

Welfare

Animals density

Lifetime of dairy cows

Time spent on pasture

RO 2

RQ 5

Ethics (vi) Animal welfare

Pollution GHG mitigation at farm level

GHG mitigation from processing

GHG mitigation from transport

RO 2

RQ 3

Environment (i) Agricultural inputs (ii) GHG emissions

(v) Ecosystem Services

4. Methods of Data collection and analysis

4.1. Stakeholders identification and data collection

Data collection was done through face-to-face interviews with key knowledge brokers and

other actors within the value chain (IP Gruyère, retailers) and desk and web-based

reviews/analysis of available data and documents.

4.1.1. Semi-directive interviews

The strategy was to get a minimum sample of the square root of the actual number of actors

in the value chain, in order to have representative quantitative results. The total number of

interviews can be seen in Table 2. Interviews were based on semi-directive questionnaires with

both qualitative and quantitative questions, and were most of the time conducted face-to-face,

except for some stakeholders who answered the questionnaires via e-mail.

The Etivaz cooperative gave us the contact information of all their members and then we

contacted them until we could have a representative sample of nine of them, including an

organic producer (see Figure 9). The IP Gruyère also gave us the contact information of milk

producers and cheesemakers who are at the IP Gruyère committee or delegations. As they are

delegates for a region, this sample was equally spread out. In order to respect the geographical

representativity, more producers were found via other producers who recommended them

(snowball strategy) or via online research (see Figure 8).

Generally, it was not a problem to get access to interviewees as producers and farmers were

welcoming and interested to answer our questions. The representativity of the planned sample

is rather good although the canton of Vaud (VD) is a bit overrepresented, which is due to its

central location. However, if the quality of the data reveals to be poor in the data analysis

phase, this leaves the possibility to exclude some answers from the sample. Moreover,

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interviews with retailers in Switzerland could be conducted directly with only two local ones as

the big companies preferred to answer to written questionnaires via e-mail, which was

completed by three of them, including one in France and one exporter. One face-to-face

interview was conducted with the main agricultural inputs company in Switzerland.

Table 2: Interviews achieved for the local and the global chains

Cheese in the

value chain

sample

calculated (√)

sample

interviewed (1st of

November)

ETIV

AZ

Etivaz producers (milk and

cheese)

70 8.4 10

organic Etivaz 8% 1 2

Etivaz cooperative 1 1 1

GRU

YERE

All Gruyère Cheese factories 223 15 18

organic Gruyère 5% 1 4

Gruyère factories canton FR 52% 8 9

Gruyère factories canton VD 29% 5 7

Gruyère factories canton NE 7% 1 1

Gruyère factories canton JU 1% 1 1

Gruyère factories canton

JUBE

4% 1 0

Gruyère factories other regions

7% 1 0

All milk producers for

Gruyère

2300 48 53

organic milk producers 5% 3 4

milk producers canton FR 52% 25 23

milk producers canton VD 29% 14 26

milk producers canton NE 7% 3 1

milk producers canton JU 1% 1 1

milk producers canton JUBE 4% 2 2

milk producers other regions 7% 2 0

IP Gruyère 1 1 1

Gruyère Refiners 9 5 4

BO

TH

Input companies ? 1 1

Retailers ? 3 5

Export ? 1 1

Consumers infinite 1 focus

group

1 focus

group

TOTAL 2604 85.3 94

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LEGEND

Milk producers

Cheese makers (primary processing)

Cheese refiners (secondary processing)

IP Gruyère

Figure 8: Location of the interviews for the global chain Le Gruyère

LEGEND

Milk and cheese

producers

La Maison de

L’Etivaz: Refiner and

producer’s cooperative

Figure 9: Location of the interviews for the local chain L'Etivaz

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4.1.2. Analysis of the cheese value chains at the consumption stage

This phase of work examines consumer perspectives regarding cheese value chains. These

issues were explored through a consumer focus group in Switzerland and secondary data,

especially a consumer study conducted by the IPG itself (M.I.S TREND 2010).

The socio-economic profile, age and gender of the participants of the focus group are

important, and were balanced as far as possible. Before the focus group started, respondents

were asked to complete a basic one-page survey, anonymously, to confirm their socio-

demographic background and basic information about spending on cheese per week, use,

purchasing patterns, etc.

The focus group material was designed to examine the consumer-related attributes listed

above, including group discussion and materials to explore consumer issues. For example,

consumer choices in relation to available information was discussed, as well as knowledge and

behaviour relating to cheese buying and household use, price, nutritional knowledge about

cheese and how this influences purchasing, understandings of localness and globalness, and the

role these issues play in cheese consumption choices. We used different cheese packaging to

prompt discussion around nutrition, but also territoriality, authenticity of the message etc.

4.2. Participatory methods

During the preliminary interviews (two producers and the producer’s cooperative for the local

chain / two milk producers, two cheese makers, one cheese refiner and the interprofessional

organisation “IPG” for the global chain), stakeholders were invited to criticise the tested

questionnaire, and their opinion about the relevance of our indicators and questions was

enquired. Thus, the final list of indicators was slightly changed and confirmed in particular by

the local producer’s cooperative and the global interprofessional organisation “IPG”. Then,

during the following interviews for data collection, remarks of the respondents about the

questionnaire were listened to and taken into account as much as possible.

Participatory methods during the focus group with consumers were explicit and entirely part

of the process.

4.3. Data quality check

In order to check the quality of data used to calculate the indicators, we used the pedigree

matrix approach, shown in the Table 3 (Ciroth 2013; Lewandowska 2004). The data for each

indicator and for each chain (local and global) was rated according to the pedigree matrix. The

results of this data quality check are further discussed in the discussion chapter (see paragraph

6.2.1 and Table 9).

This method scores each data used, and this score is easy to interpret. For each data, five

quality criteria are checked: Reliability of the source, Completeness of the data, temporal

correlation, geographical correlation, and further Technological correlation. For each criterion

and each data, the proper cell in Table 3 is chosen (in Table 3, the right cells are outlined with a

black thick line for a fictive data as an example). This cell corresponds to a Data Quality

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Indicator (DQI), and the differences between Data Quality Goals (DQGs) and the selected DQIs

are calculated. In such a way, the values of parameter called Data Quality Distance (DQD) are

obtained for each criterion. Finally, the values are automatically summed vertically and assigned

to the appropriate quality class. Table 3 below shows the data value according to their range

(score). The higher the value of DQD (differences between the requirements and the 'real'

conditions), the lower the quality of data and quality class are (Lewandowska 2004).

Table 3: Pedigree matrix used to evaluate the data quality (adapted from: Ciroth 2013; Lewandowska 2004)

Criterion DQG 5 DQI 4 DQI 3 DQI 2 DQI 1

Score (DQI) 1 0.8 0.6 0.4 0.2 Example

Distance (DQD=1-DQI)

0 0.2 0.4 0.6 0.8 DQD= 1-DQI

Reliab

ilit

y o

f so

urce

Qu

an

tita

tive

data

Verified primary data based on measurements (or reported in a survey)

Verified secondary data based on measurement or primary data based on qualified estimates

Non-verified secondary data partly based on qualified estimates

Qualified estimates (e.g. by industrial expert)

Non-qualified estimates or non-verified secondary data

0.4

Qu

alita

tive

data

Primary data based on survey/interview with qualified representative

Verified secondary data based on qualified sample

Non-verified secondary data partly based on qualified estimates

Qualified estimates (e.g. by industrial expert)

Non-qualified estimates or non-verified secondary data

Co

mp

lete

ness

Representative data from all sites relevant for the value chain considered, over an adequate period

Representative data from > 50% of the sites relevant for the value chain considered, over an adequate period

Representative data from only some sites (<<50%) relevant for the value chain considered or >50% of sites but from short periods

Representative data from only one site relevant for the value chain considered or some sites but from short periods

Representativeness unknown or data from a small number of sites and from short periods

0.6

Tem

po

ral

co

rrela

tio

n

Less than 3 years of difference to the time period of the dataset

Less than 6 years of difference to the time period of the dataset

Less than 10 years of difference to the time period of the dataset

Less than 15 years of difference to the time period of the dataset

Age of data unknown or more than 15 years of difference to the time period of the dataset

0.2

Geo

grap

hic

al

co

rrela

tio

n

Data from area

under study

Average data

from larger area in which the area under study is included

Data from area

with similar production conditions

Data from area

with slightly similar production conditions

Data from

unknown or distinctly different area 0.2

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5. Results In the first section the scores of performance are presented for both chains. As we decided

with the CCRI team not to calculate scores for the indicators from Consumer Behaviour, this

attribute does not appear in the graphical representations or in the table of scores (Table 4), but

it is presented in section 5.2.5. The second section will present the comparison of the two chains

with detailed performance charts by attribute.

5.1. Scores of Performance

The scores of performance obtained in this case study appear in the following table (Table 4).

Table 4: Scores of performance for the local and global cheese value chains

Indicators Unit Benchmarks Data Performance (%)

Low High Local Global Local Global

Ability to provide food at acceptable

prices CHF/kg cheese 23.36 7.75 21.02 17.85 15.00 35.30

Price perception of consumers

Qualitative rating by consumers

0 4 3.00 3.00 75.00 75.00

Net business profit CHF/year 40000 100000 67437.50 76723.68 45.73 61.21

Distribution of price between actors

Ratio (GINI) 1 0 0.25 0.20 74.82 79.90

Contribution to the economy of the

region FTE/t cheese 1.47 18 11.36 5.80 59.86 26.18

Communication along the chain

Qualitative categories

0 3 or 4 2.71 3.06 90.28 76.39

Availability of Information

Qualitative categories

0 6 5.00 6.00 83.33 100.00

Fu

rth

er

tech

no

log

ical

co

rrela

tio

n

Data from enterprises, processes and materials under study

Data from processes and materials under study (i.e. identical technology) but from different enterprises

Data from processes and materials under study but from different technology

Data on related processes or materials

Data on related processes on laboratory scale or from different technology

0.8

Total 2.2

Quality Class C

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Product Labelling Qualitative categories

0 5 3.00 3.50 60.00 70.00

Soil management practices

Qualitative categories

0 5 3.15 1.45 63.10 29.07

Material consumption practices

Qualitative categories

0 2 1.08 0.68 53.89 34.12

Waste reduction and disposal

Qualitative categories

0 4 2.28 2.63 57.11 65.78

Processing efficiency kg cheese / 100

kg milk 8.4 10.3 9.22 8.49 43.11 4.91

Landscape management

practices

Qualitative categories

0 7 2.20 2.82 31.43 40.22

Diversity of Production

Qualitative categories

0 3 1.15 0.89 38.33 29.68

Salt content g/100 g 2.6 0.4 1.45 1.57 52.27 46.96

Fat content g/100 g 49.1 17.5 31.50 32.82 55.70 51.51

Fat types g/100 g 41.66 5 18.90 19.48 62.08 60.50

Calcium content mg/100g 675 1200 1027.00 827.23 67.05 29.00

Animals density cows/ha 3 0.5 0.52 1.84 99.27 46.33

lifetime of dairy cows years 3 10.5 7.75 6.83 63.33 51.09

Grazing time % of hours in a

year 0 4380 3165.28 2801.36 72.27 63.96

GHG mitigation at farm level

Qualitative categories

0 8 3.09 3.41 38.58 42.68

GHG mitigation from processing

Qualitative categories

0 7 5.06 3.94 72.22 56.23

Figure 10 shows the global and local performance for each indicator, from the highest local

performance to the lowest.

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Figure 10: Graphical representation of the performance of the local and global cheese value chains

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5.2. Comparison of the local and the global chains

This part presents the comparison between the global Le Gruyère cheese value chain and the

local L’Etivaz cheese value chain, in view of the results presented above.

5.2.1. General trends

Figure 11 shows the distribution of performance scores for each chain. For the local chain we

can see that most of the indicators perform above 50% (17 indicators out of 23). Among those,

3 indicators score more than 75% for the local chain. For the global chain, 12 indicators perform

above 50% and 3 of them are above 75%. Therefore, the proportion of indicators with good

results is higher in the local chain. As a consequence, the proportion of indicators with bad

results is higher in the global chain: 11 indicators score under 50% for the global chain, 1 of

them performing lower than 25%. As of the local chain, 6 indicators perform lower than 50%

and 1 of them is under 25%. This chart clearly shows that the local chain performs generally

better than the global chain.

Nonetheless, the global chain also presents some strong claims. Figure 12 shows the number

of indicators where each chain performs better, by dimension. In the light of this chart, in the

Health and Ethical dimensions all local performances are better than the global performances. In

the Environmental dimension, the majority of local performances are better than the global

performances (5 better performances for the local chain against 3 for the global chain). In the

Social dimension, the global chain performs better with 3 indicators out of 4. In the Economic

dimension, more global performances are better than the local performances (2 better

performances for the global chain against 1 for the local chain), and for 1 indicator the two

performances are equal. In general, 14 performances out of 23 are better for the local chain, 8

performances are better for the global chain and 1 indicator shows equal performances between

Figure 11: Comparison of the distribution of performances in the local and global chains

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the two chains. The local chain thus presents a higher performance in two thirds of the

indicators.

The local chain is thus generally performing better. Health and Ethics seem the most

differentiating dimensions between global and local chains, followed by the Environmental

dimension. In the Social dimension, the two chains seem equivalent, and in the Economic

dimension, the global chain has the advantage. The next paragraphs will detail these results

according to each attribute of performance.

5.2.2. Attribute Affordability

Both cheeses are part of the most expensive cheeses in Switzerland. L’Etivaz cheese is more

expensive than Le Gruyère cheese when taking into account the average price on the market

between different ripening-stage cheeses (20,95 CHF/kg in the end of 2014 for L’Etivaz and

17,85 CHF/kg for Le Gruyère (Coop 2015; Migros 2015; FOAG 2014a)), thus the global

performance is better for indicator Ability to Provide Food at Acceptable Prices.

Yet, from our consumer focus group, consumers perceive both prices of L’Etivaz and Le

Gruyère to be reasonable, neither expensive nor cheap. Thus both chains perform a medium

value for indicator Price Perception of Consumers.

The global chain performs better than the local chain for this attribute, even if consumers

perceive the two chains as reasonably affordable. Scores from both chains could however be

improved, as for example other cheeses’ prices are noticed to be lower in the market.

Figure 12: Comparison of the number of indicators performing better in the local and the global chain

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5.2.3. Attribute Creation and Distribution of Added Value

For the indicator Net Business Profit, the global chain performs well, and better than the local

chain. This indicator was calculated for both milk producers and cheesemakers. For the global

chain, in which those two steps are physically separated, we weighted the data for each steps

with the number of actors in the chain for each step: 223 cheesemakers and 2300 milk

producers.

For indicator Distribution of Price between Actors, we adapted the Gini ratio, usually used to

estimate wage inequalities within countries. The Gini ratio is a number between 0 and 1: 0 being

perfect equality. Here the prices per kilogram of cheese earned by each stage of the supply

chain (minus the stage before) are compared instead of the wages (see Table 11 in annex

presenting the prices taken for the calculations). Both chains perform very well for this

indicator, the local one slightly worse than the global one. The price is thus distributed rather

equally between the actors taken into account (milk producers, cheesemakers, refiners,

retailers). However, due to the different structures of the chains, the milk producer and

cheesemaker stages are accounted as one stage in l’Etivaz and this seems to influence the

results to their disadvantage. In food chains, a very small part of the final price often goes to

producers. Thus, it is interesting to note that the price of milk at production stage for Le

Gruyère cheese is the highest in Switzerland. As for L’Etivaz cheese, there is no direct price of

milk at production stage as the milk is processed on the farm.

For indicator Contribution to the Economy of the Region, the local chain performs well (11,36

Full Time Equivalent (FTE)/t of cheese) whereas the global chain performs rather badly (5,8

FTE/t of cheese). We calculated an average number of FTE per ton of cheese for this indicator,

at the farm and creamery levels (as the number of FTE per ton at the refiner level is very small

Figure 13: Performance scores for attributes Affordability and Creation and Distribution of Added Value

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and negligible, and it is impossible to estimate such a number at the retailer level). This result

can easily be explained by the higher degree of standardization and mechanization in the global

chain. Nevertheless, annual quantities being much higher for the global chain, the total number

of FTE concerned by the whole chain are far more important in the global chain than in the local

chain, as described in paragraph 2.3 “Presentation of the case study”.

The global chain performs generally better for attribute Creation and Distribution of Added

Value, but as the performances are quite close and both very good for indicator Distribution of

Price between Actors, we can say that each chain has its strength for this attribute: the strength

of the local chain is the contribution to the economy of the region, and the global strength is the

annual net business profit of farmers and cheesemakers.

5.2.4. Attribute Information and Communication

The local chain performs better for indicator Communication along the Chain: Indeed, actors

of each step are generally more satisfied with the communication within L’Etivaz chain.

Retailers, involved in both chains, are the ones making the difference for this indicator. For

L’Etivaz chain they are in direct contact with the cooperative and refiner “La Maison de L’Etivaz”,

and they have access to information about the producer who made the cheese they buy. On the

contrary, for Le Gruyère chain, some retailers have difficulties to get more information than the

basics (age of the cheese, place of maturation), and are not very satisfied with the

communication they have with actors from the chain (refiners, IPG). The PDO organisations

(IPG, La Maison de L’Etivaz) help create a basis for communication. However, not all steps are

included: only farmers, cheesemakers and refiners. Within Le Gruyère chain, even

Figure 14: Performance scores for attribute Information and Communication

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communication between farmers and refiners is almost inexistent. However, both chains still

perform very well for this indicator: milk producers, cheesemakers and refiners are mostly

satisfied with the communication within their chains.

Both chains perform also very well for indicator Availability of Information, but the global

chain is better here than the local chain. This indicator addresses information available by

different means to consumers. The global chain makes a difference by using social media to

communicate to consumers (Twitter, Facebook…). Other criteria used for this indicator are

equivalent in both chains: Website available; Personal contact with cheesemaker possible;

Tasting possible; Newsletter available; Information at point of sale available.

Once again, the global chain performs better for indicator Product Labelling. Indeed, in the

cases where the cheeses are labelled (in supermarkets mostly), the label for Le Gruyère cheese

contains more information about the product than the label for L’Etivaz cheese.

The global chain performs slightly better than the local chain for this attribute. Le Gruyère

chain is known for its internal organization and excellent management through the IPG. Overall,

though, both chains perform well for this attribute.

5.2.5. Attribute Consumer Behaviour

This attribute was only analysed in a qualitative way: no benchmarks were applied to its

indicators and no scores calculated. The analysis concerns cheese in general, hard cheese in

particular, but L’Etivaz and Le Gruyère are not always separated, and thus not always

compared. Le Gruyère was often given as an example by consumers when talking about cheese.

Indicator Consumers Use: Consumers have many different habits concerning hard cheese

such as Le Gruyère. Some use cheese always the same way and some use it in different ways.

Hard cheese can be eaten as a full dish: accompanied with bread, in fondue, as a cheesecake,

as a raclette dish… But it can also accompany the dish, grated or not: in a gratin, on pasta, in a

mixed salad, accompanying a soup, with bread and ham… Some also eat cheese after the main

dish for own indulgence, often with some bread, with or without wine. Some others eat it as a

snack, on a toast or in a sandwich. We even met a consumer who wakes up at night and eats

cheese in the middle of the night!

Indicator Taste Preference: All consumers agreed that taste is much more important than

price, within a reasonable limit. Several underlined that one can find some very good Gruyère in

small creameries for a normal price. The quantities purchased can depend on the recipe one

planned to cook, the mood. Sometimes the recipe depends on what was purchased.

Indicator Convenience: All consumers do not define a convenient cheese the same way. For

some, a convenient cheese can be preserved for a long time. For some others, we can hold it in

the hand (this refers to the shape and size of the portion). Some also highlight that the smell of

a convenient cheese should not be so strong and unpleasant. Some think that the cheese should

be easy to cut, that it should be compact (not runny). On the contrary, some pointed out that a

soft cheese is also convenient because it is easily spread. A convenient cheese can also be a

multi-purpose cheese (melted, cut, grated…), or an accessible easy to find cheese. One

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consumer thinks that for Le Gruyère’ and L’Etivaz’ convenience, packaging is not important: the

texture of the cheese is. Finally, one consumer declared that “All cheeses are convenient”.

Indicator Willingness to Pay: For many consumers, buying cheese is only a choice in their

budget. Many take advantage of promotions in supermarkets. For all consumers, Le Gruyère

price is seldom dissuasive. All consumers met are enthusiastically willing to pay for good cheese

such as Le Gruyère or L’Etivaz. Here is a list of the factors cited by consumers that influence the

purchase of cheese:

Aspect

Price

Size of the portion

Packaging, Presentation, Marketing,

Design

Reputation, Aura, Word-of-mouth

Known and appreciated taste

Unknown taste sought

Need for recipes

Mood, Curiosity, Discovery

Familiarity

Production method (no melted

cheese such as Kiri)

Tastes : Impulsion, Need of the

moment

o For pleasure

o Because of a promotion

5.2.6. Attribute Resource Use

The local chain performs well for indicator Soil management practices, whereas the global

chain performs rather badly. This indicator was made of several criteria and the local chain is

graded higher than the global chain for each of them. The criterion making a higher

difference between the chains is the pH regulation (by the amendment of lime for example),

considering that absence of pH regulation reveals an appropriate soil management that does

not need further adjustments. Both chains make their higher grade for the criterion “tillage

practices”, and both chains make their lower grade for the criterion “frequency of soil

sampling”, considering that a high frequency of sampling enables a better soil management.

Both chains perform well for indicator Material Consumption Practices, the local chain

performing a bit better. This indicator was based on three criteria. All actors in both chains

use recyclable material, but for the two other criteria, the local chain is graded better than

the global chain: The criterion of recycled material used is the one making a higher difference

between the chains, and the one for which the global chain makes its lower grade. The local

chain is graded higher for the criterion of concentrate feed: less concentrated per cow per

year is used in the local chain, because of the limitation set by the book of specifications. The

book of specifications for Le Gruyère cheese also set a limit for feed from outside the farm,

but it is higher than the limit for L’Etivaz cheese.

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The local chain performs well for indicator Waste Reduction and Disposal, and the global

chain performs very well. All actors from both chains have a management of waste. The local

chain has a higher grade for the criterion of material reused when possible. Indeed farmers of

L’Etivaz chain are quite isolated during summer and it is in their interest to reuse everything

that can be reused. The global chain has higher grades for the percentage of whey reused

and for the existence of a policy of waste reduction. The percentage of whey reused makes

the highest difference between the chains: in Le Gruyère chain all the whey is reused

whereas in L’Etivaz chain some whey can be thrown away in fields. Concerning the policy of

waste reduction, the influencing step is the farmers step: we can thus imagine that, as

farmers from L’Etivaz produce very little waste, they do not feel they need to reduce their

amount.

For indicator Processing Efficiency, both chains perform badly but the local chain performs

better than the global chain. Benchmarks were set by calculating the highest and the lowest

theoretical yields possible for Le Gruyère cheese. As the production process of L’Etivaz cheese

is the same as Le Gruyère one, those benchmark can apply for both chains. Maybe there is a

physical limit making the highest theoretical yield impossible to reach, which would explain

the low performance of both chains.

For this attribute, the local L’Etivaz chain performs generally better, with the exception of

indicator Waste Reduction and Disposal for which the global chain is better.

Figure 15: Performance scores for the Environmental dimension: attributes Resource Use, Biodiversity and Pollution.

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5.2.7. Attribute Biodiversity

This attribute is represented together with the other environmental attributes in Figure 15

page 38.

For indicator Landscape Management Practices, both chains perform quite badly but the

global chain is better than the local chain. This indicator was made of several criteria applying

on the farm level. The local chain gets a higher grade than the global chain for the criteria of

the percentage of ecological compensation areas on farm, the presence of ecological

structures on farm (such as wildflower strips, nesting aids, stone heaps, wood heaps,

hedgerows, nest boxes, beehives …), and an ecological management of pests and weeds. The

latter is the criterion making the highest difference between chains in favour of the local one.

The global chain gets a higher grade than the local chain for the criteria of the protection of

wildlife habitat connections, the existence of wildlife habitats on farm, the practice of delayed

or adapted mowing, and the existence of multi-species tree populations on farm. The latter is

the criterion making the highest difference between the two chains.

For indicator Diversity of Production, the local chain performs moderately well, better than

the global chain that performs rather badly. This indicator was made of several criteria

applying on the farm level. The global chain is graded slightly higher than the local chain for

the criteria of the number of different productions on farm, and whether the varieties or

breeds on farm are locally adapted. The local chain is graded higher than the global chain for

the criteria of the number of cow breeds in the cattle.

For this attribute, both chains have different strengths and it is difficult to rank one over

the other. Both chains could perform better for this attribute.

5.2.8. Attribute Nutrition

For indicators Salt Content, Fat Content and Fat Types, the two chains perform almost the

same and moderately well. However, the local chain is very slightly better than the global

chain for these three indicators. These moderate performances are quite expected: indeed,

cheese in general is known to be fat and salty, and not so good for health, due to the nature

itself the production process of this type of product. The very close performances of the

chains are also easily explained by the strong similarity between the production processes of

Le Gruyère and L’Etivaz.

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For indicator Calcium Content, the local chain performs well, better than the global chain

that performs rather badly. However, we have to be careful with this result because there

probably is a high variation of the quantity of calcium in Le Gruyère cheeses and L’Etivaz

cheeses.

Even if the scores of the two chains are close for this attribute, we can say that the local

chain performs a bit better than the global chain.

5.2.9. Attribute Animal Welfare

Figure 16: Performance scores for attribute Nutrition

Figure 17: Performance scores for attribute Animal Welfare

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For indicator Animal Density, the global chain performs moderately well while the local

chain performs very well (99%). For L’Etivaz chain, the summer pasture land was taken into

account, and for le Gruyère chain, permanent pasture land was taken into account. This

result is not surprising as L’Etivaz cheese is an alpine cheese based on cows’ summer grazing

in a mountainous area with vast spaces.

The local chain performs well, a bit better than the global chain for indicator Lifetime of

Dairy Cows: cows producing milk for L’Etivaz live in average 7 years and 9 months, whereas

cows producing milk for Le Gruyère live in average 6 years and 10 months.

Both chains perform well for indicator Time Spent on Pasture, and the local chain is

slightly better than the global chain. Again, this can be explained by the alpine nature of

L’Etivaz cheese, based on cows’ summer grazing.

The local chain clearly performs better for this attribute, though the global chain also

performs moderately well.

5.2.10. Attribute Pollution

This attribute is represented together with the other environmental attributes in Figure 15

page 38.

The global chain performs better than the local chain and moderately well for indicator

GHG Mitigation on Farm, while the local chain performs rather badly. This indicator was made

of several criteria applying on the farm level. The local chain is graded significantly higher for

the criterion regarding the application of lime and mineral fertilizer. The global chain is

graded significantly higher for the criteria of energy sources, the way organic fertilizer is

spread, share and optimization of machines and transport, and whether there are trees on

the farm. The latter is the criterion making the highest difference between the chains. This

could be explained by the fact that L’Etivaz farms are on a mountainous area where it may

not be easy to grow trees, whereas Le Gruyère farms are more on areas where trees can

grow more easily.

For indicator GHG mitigation from processing, the local chain performs well whereas the

global chain performs moderately well. This indicator was made of several criteria applying on

the processing levels. The global chain is graded higher for the criteria of the reduction of

useless expenses on the creamery (light, heat…), and of informing employees about how to

save energy on the creamery. The local chain is graded significantly higher for the criteria of

the optimization of machines and procedures during the cheese maturation, the type of

energy used on the creamery, and the type of energy used during the cheese maturation.

The latter is the criterion making the highest difference between the chains. For the types of

energy used in the creamery, this result is easily explained by the fact that L’Etivaz cheese

has to be heated over wood fire. The wood often comes from farmers’ own forests. For the

types of energy used in the cellars, this result is explained by the fact that “La Maison de

L’Etivaz” uses renewable energy for its cellars, unlike refiners from the global chain. For this

attribute, each chain has its own strengths. It would be difficult to rank one over the other.

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6. Discussion

6.1. Discussion of the study

6.1.1. RQ1: Value distribution along the chain

What are the differences between the two chains concerning producers’ income and value

distribution along the chain?

Both chains perform very well for both related indicators, as shown by Figure 13 page 34,

the local chain performing slightly better for the indicator “Net Income of Producers”.

However, because in L’Etivaz farmers and cheesemakers are the same persons, aggregation

was done to compile Gruyère cheesemakers’ and farmers’ net incomes in one result

(according to the relative number of actors for each step) in order to allow comparison.

Regarding the distribution of price, three steps have been considered in each case, as

detailed in Table 11 in annex, depending on the availability of information and the general

structure of the supply chain (refiners and retailers are considered as one step in the global

chain while dairy farmers and cheesemakers are one in the local chain due to farmhouse

cheese making). Thus, the results may be biased. Moreover, finding a general price for each

product required knowing all different products, their retail prices and proportions. The

computed prices are only based on the Swiss market and may not completely reflect the

average retail price of both products. In particular, prices abroad may vary considerably, as

intermediaries may enjoy high margins. One retailer in Paris revealed making as much as a

55% margin, and Gruyère was reportedly sold at 55€/kg in Sweden! Prices in Switzerland

also show high variability, as shown in Table 5, ranging for Le Gruyère from 16 CHF for mild

cheese in major supermarkets to 37 CHF at a local market for extra-mature cheese. Prices

may also vary according to the packaging. The supply chains become less and less

transparent as products flow downstream. Table 10 in annex includes a detail of the structure

of the price of milk and cheese recorded for one Le Gruyère creamery. Table 11 in annex

presents the prices used to compile the Gini ratio.

These results give an overall good performance for both chains, which would however

need to be further studied in the last steps of the supply chain. Moreover, the Gini coefficient

is calculated by considering the revenue as being the price sold minus the price given to the

actor before in the value chain, but this is only a rough estimation of real costs. Retailers may

have much less costs than refiners or farmhouse cheese producers, yet are expected to get

the same share of the final price (in the case of L’Etivaz). We should therefore not consider

that the share is fair, as it is only mathematically well-shared. High production costs for dairy

farmers cannot be fully covered by the actual prices of milk, thus important subsidies

reaching 18cts/kg of transformed milk are given to farmers in both chains. These subsidies

are not included in the Gini ratio, as they are not a cost for cheesemakers or refiners. These

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subsidies correspond to 21% and 17% of the prices gotten by respectively Gruyère and

Etivaz farmers for their milk1. Nonetheless, according to our focus group, Swiss consumers

perceive both prices of Le Gruyère and L’Etivaz to be justified regarding the quality of those

cheeses. The Gini coefficient is a very useful indicator, which had never been used on food

value chains as far as we know. It however needs to be detailed and criticised for its limits

and could be improved.

Table 5: Examples of prices recorded (by default: in Switzerland) for Le Gruyère and L’Etivaz cheeses (in CHF/kg if unspecified)

Cheese type Price

Gruyère

(global)

Mild (5-months) 16-25

Semi-mature (8 months) Organic: 22-23

Standard: 18-19

Mature (10 months) 18-19

Extra-mature (>12 months) 20-37

Unspecified in UK (Tesco) 15£ (22CHF)

Etivaz

(local)

Unspecified 24-28

Semi-mature organic 31

6.1.2. RQ2: Improving information and communication

How are information and communication organized in the chains? How can information

and communication be improved in both chains?

Regarding Figure 14 page 35, we can say that the information and communication are

very well organized in both chains. Indeed, performances are very high for both chains in all

indicators measured. As expected, communication in the local chain is easier, due to the low

number of actors (only 75 farmers and 1 refiner who is also the cooperative). The high

number of actors in the global chain makes the organisation of the IPG much more complex,

but it is nonetheless working very well. However, during data collection we took note of some

aspects that could be improved. The set of indicators was already decided and we could not

1 In the case of L’Etivaz producers, we had to use the price of cheese and the processing

efficiency to calculate the price perceived, as they do not sell directly the milk. Thus the added value from cheese making is included in this case and not the other.

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include those aspects into our measurements, but it is important to mention them and to

nuance our results.

A major difficulty was to find some information about the agricultural inputs such as the

composition of concentrate feed, the provenance of its ingredients, the transformation

processes, the route followed by the primary ingredients from their production to the farms,

etc. Farmers and cheesemakers from both chains could not answer precisely, either because

they do not have the information, or because they are not interested in it. One farmer

mentioned that he could ask the agricultural inputs provider Union of Agricultural Federations

(UFA) for more information by writing to them, but that nobody bothers to ask. Information

online or on labels and catalogues did neither cover our interrogations. Finally, we had a late

interview with the input provider that was very useful, but unfortunately it was too late to

build new indicators accounting for the information given.

Similarly, in both chains, information concerning steps downstream of the refining step is

not accessible. There is no communication or information transiting between milk and cheese

producers and retailers. Usually, refiners know only the wholesalers they are selling to, but

they have absolutely no information about the final clients, or the final destination of their

products. Consequently, producers neither have information about where their products end

up. However, neither refiners nor producers seem to be interested in such information.

We also noted a few remarks and dissatisfactions in the global chain. First, we noticed that

communication between milk producers and refiners does not exist. But, as above, neither

refiners nor milk producers seem to be concerned. Then, it is important to highlight that

some distributors expressed their discontent with the lack of information from Le Gruyère

production part of the chain: one explained in particular that he would not have any contact

or information from the IPG if he did not contact them himself. Distributors are more satisfied

with the communication with L’Etivaz chain as they are in direct contact with the refiner and

cooperative “La Maison de L’Etivaz”. We also met one refiner with a very small production,

who does not take part in the IPG and was not satisfied with the industrialization and

standardization of Le Gruyère cheese, which for him are conducted by the IPG and the big

refiners. Thus, he has very few contacts with the IPG and no contacts with the other refiners.

Finally, a few farmers from Le Gruyère chain expressed that they do not feel integrated in the

discussions within the IPG: decisions are discussed and taken within the farmers’ committee

of the IPG and then presented to the other farmers, but their opinion is not taken into

account or asked.

6.1.3. RQ3: Impacts on natural resources

What are the differences in the two chains concerning the impacts on natural resources

(impact to biodiversity, quality of air, etc.)?

As described in paragraphs 5.2.6, 5.2.7, and 5.2.10, the two chains perform differently in

environmental indicators and thus have different impacts on natural resources. All the

impacts described are negative impacts, because indicators are not built in a way that

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enables to approach the positive impacts. The local chain has greater impacts than the global

chain on waste, wild biodiversity and air quality through GHG emissions on farms. The global

chain has greater impacts than the local chain on air quality through GHG emissions during

processing, soil balance and quality, material consumption, quantity of primary resource

used, and agro-biodiversity. It is worth noticing that the local chain performs better (has less

impacts) in most indicators (five out of eight).

One critical point is the use of whey. All cheesemakers from the global chain reuse it,

while some farmers from the local chain throw a part of it in the fields, mostly because they

can’t find a use for the whole quantity of whey they produce. This impacts the quality of soils

and of water in the concerned ecosystem. When reused, the whey can be given to feed pigs

or calves, composted, centrifuged to extract cream (that can be used as such, transformed

again into serac for example or sold to dairy industries), or sold as such to industries that will

process it (dried for livestock feeding, used to produce biogas…). Even if a small part of the

whey is thrown away in L’Etivaz chain, this is still a weakness for the chain. Currently there is

an initiative being developed with “La Maison de L’Etivaz” for using whey to grow reeds.

Concerning agricultural inputs, farmers from the global chain use in average more

concentrated feed per cow per year (G:938kg ±366; L:755kg ±311). We can thus say that

the global chain has greater impacts than the local chain on biodiversity abroad, water use,

and climate through deforestation in the producing countries of concentrate feed. However

there is a high variability in both chains, and in each one we can find either farmers who give

very few concentrates to their cows or either farmers who give them a lot. Thus, the

conclusion that local famers will use less global inputs is not so robust.

About energy and GHG emissions, it was not possible for us to quantify impacts with

precision, as a full inventory was not the purpose of this study. Thus, our analysis on the

subject is only qualitative and focuses on which practices are followed in which chains. It

should be kept in mind that if one applies more GHG mitigation practices does not mean that

his emissions are lower in quantity than one who applies fewer mitigation practices. This

being said, we found out that more farmers from the local chain than cheesemakers from the

global chain optimize their machines and procedures. This is quite surprising because on the

contrary, the same farmers from the local chain optimize less their machines and transport

concerning milk production than farmers from the global chain, although their production

relies highly on grazing. Also, farmers from the local chain use more renewable energy, which

emit less GHG, than cheesemakers from the global chain. This is because L’Etivaz cheese has

to be heated over wood fire. Again, this contrasts with the fact that the same farmers have

less mitigation practices concerning milk production than milk producers from the global

chain. Also, the refiner “La Maison de L’Etivaz” from the local chain uses renewable energy in

the cellars (solar and biogas energy), whereas not all refiners from the global chain do.

Nonetheless, some refiners from the global chain use very little energy in the cellars because

they are in natural caves that offer the proper moisture and temperature conditions. The

absence of renewable energy use noted in Le Gruyère chain, especially at the cheesemaker

and refiner levels, is quite surprising, as we could have thought that larger factories would be

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more likely to invest in renewable energy to reduce their costs. Only in some Le Gruyère

factories supported by Fromarte (the association of Swiss cheesemakers), renewable energy

is used.

Concerning the processing efficiency, choosing the right cow breed and diet according to

the processing properties of the milk is a real challenge and more efforts could be invested in

this question. Nowadays, a lot of farmers still use high-producing breeds, such as Holstein

cows, which were selected mainly on the yield per year and not so much on other parameters

such as fat or protein content (Ruet 2004). A Jersey cow for example, will give less milk per

day but produces milk that is more suitable for cheese production. Montbéliarde and Brown

Swiss breeds are other high milk solids–yielding breeds that have been shown to have a

positive effect on cheese making (Bland et al. 2014). This means that this milk is more

resource efficient as it allows a higher cheese yield per litre of milk. This could as well benefit

farmers financially as some cheese factories give incentives on the milk price according to an

appropriate fat and protein content. What’s more, the total carbon footprint for cheese

produced from Jersey cows has also been shown to be lower in comparison with Holstein

cows (Capper and Cady 2012). However, the IPG or L’Etivaz cooperative have not addressed

this question yet and the currently used breeds vary a lot. Nevertheless, it can be seen in

Table 6 that farmers in L’Etivaz have a higher proportion of high milk solids-yielding cows

than in the global chain. This could explain the higher performance in “processing efficiency”

and “fat types” of the Etivaz cheesemakers, but other factors might play a role as well.

Table 6 : Cow breeds found in Le Gruyere and L’Etivaz herds in proportion. In italics are breeds

with high milk solids-yields (Bland et al. 2014).

Cow breeds Gruyère Etivaz

Red Holstein 37.2% 20.3%

Holstein 30.9% 11.0%

Montbéliardes 18.7% 15.0%

Red Holstein x Simmental (FT): 7.4% 21.7%

Simmental 3.0% 15.8%

Brown Swiss 1.6% 15.9%

Jersey 0.8% 0.2%

others (Normandes, Abondances, ..) 0.4% 0.0%

6.1.4. RQ4: Nutrition

The two chains having similar transformation processes, are there some nutritional

differences between the cheeses studied?

Regarding Figure 16 page 40, the two cheeses are very similar nutritionally, except for

calcium content where L’Etivaz cheese contains more calcium in average. But the variability

of the amount of calcium in Le Gruyère and L’Etivaz cheeses are probably high, especially in

L’Etivaz cheese.

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One point to discuss is that the performance is based on data from labels and from

secondary sources but not from direct representative sampling and measurements on the

cheese. The problem with these data is that for example, on 100% of labels for Gruyère

cheese in Swiss supermarkets, the salt level is indicated at 1,5 gram per 100 grams.

However, there should be variability between Gruyère of different ripening ages. A Gruyère

aged for 12 months cannot have the same salt content as a Gruyère of 5 months as they are

salted during the process and they lose moisture. A study from Agroscope (Goy et al. 2011)

has found levels as high as 1,92 grams in an extra-mature Gruyère. The results shown thus

do not take the variability between the different cheeses into account and this is due to a lack

in the data. The real performance in the salt indicator could thus actually be lower than the

one calculated here. The situation is similar for the fat and saturated fat contents as the

labels in supermarkets systematically indicate the same levels for Gruyère (32% of fat, 19%

of saturated fat). It is not possible to know on what samples the supermarkets base this

information but the natural seasonal variability of the fat content in the milk is for sure not

indicated on the labels.

The research on nutrition has thus revealed a new issue in the information and

communication attribute. The transparency and exactitude of the nutritional information on

the labels appear more complex than first thought. It is not sufficient that the information is

present; it should moreover allow differentiating between different cheeses and this is not the

case between the different types of Gruyère. However, as this aspect was discovered at a

later stage in research, it is not included in the “labelling” indicator evaluation.

The opinion of consumers revealed in the focus group showed that they are aware of the

potentially unhealthy levels of salt and fat in cheese, but they nevertheless consider the taste

of the cheese more important and would not stop consuming the cheese. Some consumers

but not all may however pay attention to not consume too much of it. They usually do not

pay too much attention to the nutritional labelling on cheese.

6.1.5. RQ5: Animal welfare

What are the differences in the two chains concerning animal welfare?

Figure 17 page 40 shows big differences for the indicators associated with animal welfare,

notably for the indicator Animal Density where the local chain performs much better.

The assumptions we had about a better animal welfare in the local chain are somehow

confirmed by these results: animals in the local chain live longer in average and have greater

access, in time and space, to pasture land. These differences in the results can easily be

explained by the general breeding conditions in L’Etivaz, where producers are constrained by

specifications on the product as well as by the non-arable steep alpine environment. The

length of time animals live can be due to strategies of farmers and/or health conditions of the

animals. Breeds used for L’Etivaz are often hardy, thus produce less milk but have better

health conditions (see the breeds used in each chain in Table 6). Some highly productive

breeds used for the Gruyère like Holstein may more likely show health problems at a rather

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young age (Ruet 2004). They are moreover less fit for pasture in colder climates (spring or

autumn), when they could suffer from cold and not find enough feed to maximize their

production.

Our indicators are based on the principle that animals show a better welfare when they

are close to natural conditions, thus pasture in the case of cows. Animal welfare is still a

science in progress with contradicting theories. Some breeds selected through generations of

breeders are now very far from their wild ancestors and unfit for complete wildlife. Spacy and

comfortable buildings may host animals with just as good a welfare. Moreover, during winter

time or hot summer days, it is better for the animals to be kept in buildings to protect them

from cold or heat respectively.

Other important elements for animal welfare we could have considered in the indicators

are the living conditions in the buildings (feed, individual and common space allowed, straw,

etc.), which can differ very much between L’Etivaz and Le Gruyère milk producers. Indeed,

our interviews showed overall better living conditions in buildings in the Gruyère dairy farms.

Around 60% of Le Gruyère dairy producers stated that their animals are living in free stalls

while only 20% in L’Etivaz have such practices, although buildings are mostly used only in

winter in the case of L’Etivaz. All the other breeders are using stanchion barn. The general

space per animal is around 3,5 square meters for both productions but important differences

exist between farmers for Le Gruyère (standard deviation=2,65). Straw is generally used for

both productions. Assessing welfare through feed is much more qualitative and subjective,

thus not developed here. In general, it seems that animal welfare for these chains is

seasonal: more grazing for L’Etivaz in the spring and summer time but better living conditions

in buildings for Le Gruyère in the winter time. The integration of the health and stress levels

of animals would also be relevant for the animal welfare attribute. However, this is quite

difficult to assess without direct observations. Farmers in both chains encounter problems

with mastitis and lung problems in their herds but are mostly unable to give indications on

the frequency or magnitude of the sicknesses.

6.2. Discussion of the methodology

6.2.1. Data Quality

Using the Pedigree Matrix (Table 3) for data quality check, all our data are Quality Class A

(best quality class). The detailed Data Quality Check is presented in annex (Table 9).

According to this method, the data collected is quite satisfactory. Indeed we used mostly

primary data, gathered for the need of this study via face-to-face interviews and mailed

questionnaires. For economics and health indicators, a few secondary data were also used,

but they are all reliable and meaningful (EU recommendations, Swiss market observation,

products’ labels…).

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Moreover, we avoided to use data with high standard deviations. Thus, standard

deviations for our indicators are low to quite low. This means our data give precise

information and are significant.

We also avoided ranges of data as much as possible; however we had no choice for

economic values such as net income. Still, we proposed quite small ranges to choose during

the interviews, in order to not compromise precision as much as possible.

6.2.2. Weighting, aggregation and interactions

The calculations do not take into account any weight of importance of indicators or

attributes. Indeed, determining different weights to indicators is a delicate process because

very subjective: two different researchers would probably not give the same weights to an

identical set of indicators or attributes because of each one’s expertise and values. This is

why a weighting process will be done thanks to participatory methods, during workshops with

stakeholders of the chains studied. One workshop will be conducted for each chain, in course

of GLAMUR WP5.

We did not include any aggregation method of the indicators either, as the timeframe did

not allow us to find an appropriate aggregation method. This is why no averages of

performance are given at the level of the attribute or the dimension. This could be done once

different weights are given to the indicators. The final performances’ calculations and

graphical representations given in this report thus do not either take into account interactions

between indicators. It would moreover necessitate finding and adapting methods for

integrating those interactions to the calculations, which would require much more complex

modelling. However, the following diagram (Figure 18) helps to visualise the mechanisms

between attributes and descriptors interactions.

While analysing the performance of the value chain, it was possible to identify some

influences between indicators; as for example a high performance in one indicator would not

be possible if another indicator has a low or a high performance. The influence of some

contextual factors or descriptors is also very important to explain performance.

On Figure 18, the attributes are represented with dots of the colours of their dimension

along with major descriptors in black. The influences between them are depicted by arrows.

When the performance of one attribute influences negatively (would decrease) the

performance of another attribute, the arrow is red and when the performances go hand in

hand, the arrow is green. It is worth noticing that the dots represent the performance, so for

example the dot “pollution”, represents a good performance in pollution, that is to say a low

impact on the environment, and not a lot of pollution.

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LEGEND: Descriptor Environmental attribute Social attribute Economic attribute Health attribute Ethical attribute Influences negatively the performance Influences positively the performance

Figure 18: Interactions between attributes and descriptors

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Descriptors

The descriptors exert an influence on the performance of attributes but attributes of this

food chain have no influence on the descriptors, as they are contextual factors of higher

importance. As such, the particular topography of Switzerland is a given condition that can by

no mean be changed. The production system has to adapt to topography and actually, the

cheese production in the alpine area is a long-living tradition that evolved in connexion with

the typical topography. The Alps are especially adapted for pasture but have a very low

potential to grow crops. This is why it is positive for animal welfare; cows are allowed to

spend all their time outside, as it would not be possible to harvest the grass with tractors on

the slopes. The rough terrain can however also be problematic for the access to infrastructure

like recycling plants, water treatment plants or renewable energies. This is why some

cheesemakers in L’Etivaz still spread whey on the field and use fuel generators to run some

machines as other sources of energy are hardly accessible, except for the wood (see

paragraph 6.1.2).

The agricultural policy is also a factor impacting the performance of attributes at the farm

stage especially. The conditions to earn subsidies given by FOAG are all linked to categories

such as the conservation surfaces for biodiversity, the animal husbandry conditions etc., thus

enhancing the performance in those attributes with financial incentives. As these incentives

constitute a significant part of the farmers’ revenues, it can be said that they contribute to

maintaining the price of the cheese low and thus influence positively the performance of the

attribute affordability. This is positive for consumers but farmers find themselves depending

on public support, and most of the margin is kept by other actors in the value chain. The

influence on the creation and distribution of added value is thus mixed and difficult to assess.

The governance of the value chain could have been an attribute on its own, as it is listed

in the 24 GLAMUR attributes. However, the performance in this attribute is extremely difficult

to benchmark and we chose to keep it as a descriptor and explain its influence on other

attributes. Both cheese value chains show similarities in their governance structure. The

Gruyère is organized around an Interprofessional Organization assembling milk producers,

cheese makers and refiners. The Cooperative in L’Etivaz regroups the same stages of the

value chain. Both types of organization have a positive influence on the exchange of

information as they offer a platform to do so, although the Gruyère chain seems to have

more difficulties in relation to its size. The governance as well influences a more equitable

distribution of the price, or at least tries to do so, as the prices are negotiated between the

different groups during annual assemblies. The books of requirements in link with the PDO of

the product also stipulates requirements concerning the fat, water and salt content of the

final product and thus impacts on the nutrition performance.

Attributes

Figure 18 shows very clearly that most influences between attributes remain within the

same dimensions. So all environmental attributes have links between themselves, and the

same happens between the two economic and two social attributes, respectively. The

attribute of Animal Welfare also influences the environment as animals are part of the agro-

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ecosystem and impact the biodiversity for example. They also influence the health dimension

as different husbandry systems influence the nutritional values found in milk. For example,

cows that are fed on a pasture-based diet (higher animal welfare performance) will have

healthier types of fat in the milk (Thomet et al. 2012). However, the composition of the milk

is also greatly influenced by the cow breed, the stage of lactation, the age of the cow, stress

factors, etc. (see paragraph 6.1.2). In summary, choosing the proper cow breeds and feed

diet could have a positive influence simultaneously on processing efficiency (resource use),

GHG emissions (pollution), fat types (nutrition) and net business profit of farmers (creation

and distribution of added value).

In the economic dimension, the two attributes influence each other negatively as the

cheapest the product is, the best it is for affordability for consumers and the worst it is for the

business profits in the production side. Here we see a strong conflict between the production

stages and the consumption stage of the value chain. It is also assumed that the better the

economic performance, the more opportunities producers will have to invest in efficient

technologies, renewable technologies and animal-friendly stables. Some farmers mentioned

that they evaluated the possibility to invest in solar panels or biogas installations but that the

high costs stopped them to do so.

In the social dimension, it is found that the behaviour of consumers is influenced by the

level of information available. The price (affordability) is also very important to them. The

nutritional aspects are sometimes taken into account but the most important for consumers

remains the taste of cheese, which could not be assessed objectively in an indicator.

Moreover, it is worth noticing that there is no influence of the environmental or animal

welfare attributes on the consumer behaviour. Indeed, consumers did not show any concern

for animal or environmental production conditions when purchasing cheese.

Another important remark concerning the stages of the value chain that can be related to

this figure is that generally, the environmental and ethical attributes at the top of the figure

relate almost exclusively to the production stage, when the other attributes at the bottom of

the figure (socio-economic and health) concern mainly the stages near consumption.

6.2.3. General comments on the methodology

The data collection and this report focus the most on the core stages of the value chain

(farm to refining) as they are the clearest to identify and approach and this is a limitation for

the holistic goal of the project. Other stages of the value chain are more intertwined with

other value chains and are more generally a part of the food sector, and that’s why their

actions could often not be included in a lot of indicators. Still, consumers’ integration via

focus groups is a good way to understand the point of view at the end of the value chain and

its influence. The retailers were extremely difficult to include, except for small-scale

specialized shops. Generally, the bigger the enterprise, the more difficult it is to interview.

The one interview with a big input company was rich in information but little data is directly

usable in indicators’ calculation, as many quantitative data are not shared. Thus, this study

does not integrate much the agricultural inputs, though the input stage is very important in

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most value chains. It was extremely hard to know where the inputs come from and how they

are produced and processed, and when we finally learned more there was not enough time to

integrate what we have to our indicators, the indicators list being set previously with the

CCRI team. The inputs level is the least transparent stage of the chains. The main

consequence of the absence of agricultural inputs in the study is probably a bias in the results

for the environmental dimension. Indeed, the use of imported inputs can pressure the natural

resources abroad: it can cause for example a loss of biodiversity, water pollution,

deforestation and soil erosion in developing countries producing soy (FAO 2007a). However,

the amount of concentrate feed was taken into account within indicator Landscape

Management Practices.

Besides, benchmarks are the most hard to define objectively, and it needs review of

precise sources adapted to a Swiss context to set them. Our benchmarks are mostly based on

regional or national statistics and official bodies’ recommendations, and are thus

representative.

Furthermore, as the performance score is calculated thanks to the benchmarks, the type

of benchmark chosen influences the results. The different types of benchmarks were provided

in paragraph 3.3 of the WP3 Guidelines and are given in annex (Figure 19 and Figure 20). For

example, for a given indicator, a target benchmark is not equal to a trend benchmark and the

calculations of performance will consequently differ depending on which benchmark is chosen.

However, it is very difficult to find the same type of benchmarks for the whole set of

indicators and we could not do it within the time limit.

The contextualized indicators are more precise and relevant than the SAFA default

indicators. Moreover, the range of 0 to 100 for the performance leaves more possibility of

precision for the results than the SAFA performances, as SAFA indicators are rated into two to

five categories of performance. The GLAMUR methods thus enable a multi-dimensional

sustainability assessment, although this study is not balanced between the five dimensions.

The Environment dimension indeed takes a bigger place in this study than the other

dimensions, probably because of the Swiss context: environmental issues are particularly

discussed and important in Switzerland (Schmitt et al. 2014). And this is also inherited from

previous methods, such as the SAFA indicators where environmental indicators are over-

represented. The Ethics dimension is slightly under-represented in our study. Moreover,

further detailed study should be lead concerning the mechanisms of value distribution within

the chains, in order to complete the present study.

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7. Conclusion This case study has shown that in the Swiss cheese case, the local chain performs

generally better than the global chain. In this aspect it can be relatively coherent to confirm

that local cheese is more sustainable. However, the global chain has also some strength

compared to the local chain and through many aspects, local and global are still equivalent.

Concerning the impact of the local-global on the performance, the local cheese production

is labour-intensive and due to the small-scale production and remote access it is still a family-

run business. It thus seems quite unlikely that the economic performance could increase

other than by increasing the price of sales at the cooperative door. The global chain can

afford more easily to have an economic strategy based on costs reduction, which was already

conducted with the large mechanization of the factories and their mergers. On the

environmental side, it is also quite harder for the producers in the local chain to invest in

renewable energy, but they have the change to rely on the nearby forest to provide wood,

which would be impossible in the Gruyère case. Some programme have been initiated for

cheese-makers to increase energy use efficiency but a lot more could be done at farm level

(share of machinery, solar panels, biogas plants, recycling, etc.) if farmers had more support

in this domain. Transport of the milk is still mostly done by individual vehicles and only the

biggest factories organize a common truck collector. In the downstream parts of the chain,

more transport by train or boat could be considered, instead of trucks travelling to Russia for

example.

On the opposite the efficiency of information exchange and communication seems less

efficient in the global chain. The much higher number of actors makes it much harder. Actors

supposed to play a role of bridge makers seem to fail and the consultation process seems to

miss some stakeholders. The extended steps of the value chains (distribution and retail

especially) are excluded of the exchanges and some seem to regret this situation.

So both chains could actually increase their performances to be more sustainable,

independently from their scale. From the analysis of the interaction between indicators and

descriptors in the chains, some recommendations for policy-makers and actors could be

identified:

1. Improve the sustainability of the input base from which the cheese is produced. This

concerns renewable energy, local animal feed, fertilizers and chemicals, as well as a well-paid

and legalized workforce. The goal could be to increase the resilience of the chain by

decreasing its reliability on fossil fuels and imports, in addition to mitigate the impacts on

resources and climate change.

2. Increase the efficiency of the processing and quality of the product by reflecting on the

appropriate cow breed. Optimizing the fat and protein content of the milk could help spare

land, water and feed while producing a cheese with a healthier fat content in addition to

decreasing GHG emissions.

3. The price could be increased as consumers seem to be ready to pay more. The fact is

that without the subsidies, the base of producers would not survive, and with increasing the

price and especially increasing the share that goes to milk producers, it would make the value

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chains less dependent on public support. In this situation, speaking of fair trade is also

relevant in a developed country.

The methodology of performance evaluation through indicators is generally relevant, but

for some indicators, benchmarking leads to subjective judgements. There are still a lot of on-

going research and questions in society about what is sustainable and this was especially

tricky for setting the benchmarks. The goal was to be holistic and multi-dimensional. To be

more multi-dimensional, we could have used even more indicators, which would be possible

with more time for preparation and data collection. More precise methods could have been

used, as for example LCA for the environmental indicators and it is done in some of the other

GLAMUR case studies, but these methods require more resources. To be more holistic, it

would have been good to include the peripherical stages of the chain more. However, due to

the difficulty to secure interviews with big companies, this report mostly focuses on the core

stages of the value chains (farms to refining). This is why the aspect of different animal feed

and their provenance could hardly be analysed in detail although it was identified as a critical

issue. As well, very little is known about fertilizers and pesticides at this point.

However, it can be assumed that the differences in the performance between the local and

the global chains can be grasped by the analysis of the core stages of the value chains (milk

production to refining) as the upstream and downstream parts of the chains are interacting

and common to a large extent. Indeed, farmers in both chains would buy inputs from the

same companies and at the other end, the two cheeses can be found in the same specialized

shops, although they occupy different market segments.

These strong similarities between the two chains comfort the fact that there is a

continuum between local and global types of cheese and not a strong binary distinction. On

that continuum, L’Etivaz cheese is more towards the local side than the Gruyère and it

reaches a higher sustainability score. Further research on other case studies at other

positions on the continuum would probably help to see if more global or more local cases

would perform worse or better than our two Swiss cases. It could thus be identified if the

“degree of localness” on the continuum is correlated with a higher performance. The further

comparison with the two British cases will thus start this broader comparison.

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8. References

8.1. References in the text, tables and figures

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Research Institute, University of Gloucestershire, UK.

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L’Etivaz AOP. (2010). Accueil. Retrieved February 17, 2015, from http://www.etivaz-aoc.ch/

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M.I.S TREND. (2010). Bilan de notoriété, de consommation & d’image - Réalisé pour l'Interprofession du

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doi:10.3406/quad.2004.1650

Schader, C., Jud, K., Meier, M. S., Kuhn, T., Oehen, B., & Gattinger, A. (2013). Quantification of the

effectiveness of greenhouse gas mitigation measures in Swiss organic milk production using a life cycle

assessment approach. Journal of Cleaner Production, 73, 227–235. doi:10.1016/j.jclepro.2013.11.077

Schmitt, E., Graas, N., Bougouin, H., Cravero, V., & Barjolle, D. (2014). GLAMUR WP2 - National level

report. Frick.

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alimentaires par habitant. Retrieved February 24, 2015, from http://www.sbv-

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grazing systems as a sustainable and efficient milk production strategy. Grassland Science in Europe,

16, 273–285.

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Van Cauwenbergh, N., Biala, K., Bielders, C., Brouckaert, V., Franchois, L., Garcia Cidad, V., … Peeters, a.

(2007). SAFE—A hierarchical framework for assessing the sustainability of agricultural systems.

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Retrieved February 17, 2015, from http://www.worldfoodsystem.ethz.ch/

8.2. Benchmarks and data sources

AGRIDEA. (2013). Factsheet. PA 2014-2017. Contributions et paiements directs à partir du 1er janvier

2014. Lausanne.

Coop. (2015). le supermarché en ligne de Coop - coop@home. Retrieved February 17, 2015, from

http://www.coopathome.ch/home-page-d-accueil/C/fr

El-Gawad, M., & Ahmed, N. (2011). Cheese yield as affected by some parameters Review. Acta

Scientiarum Polonorum, Technologia Alimentaria, 10(2), 131–153.

FAO. (2010). Fats and fatty acids in human nutrition (Vol. 550).

Federal Office for Agriculture (FOAG). (2004). Cahier des charges L’Etivaz. Retrieved from

http://www.etivaz-aoc.ch/la-fabrication/le-cahier-des-charges-aoc

Federal Office for Agriculture (FOAG). (2014a). Bulletin du marché du lait, Novembre 2014 - Le prix à la

consommation reflète celui de la matière première.

Federal Office for Agriculture (FOAG). (2014b). Cahier des charges Gruyère. Retrieved from

http://www.gruyere.com/fr/cahier-des-charges/

Federal Office for Agriculture (FOAG). (2014d). Bulletin du marché du lait, Décembre 2014 - Commerce de

détail : lait de consommation plus cher en 2014.

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L’indice de Gini.

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536.

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60 www.glamur.eu

Jakob, E., Schmid, A., Walther, B., Wechsler, D., & Wehrmüller, K. (2008). LE FROMAGE , UN ALIMENT

PRÉCIEUX - Groupes de discussion des fromagers. Liebefeld-Posieux.

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doi:10.1007/s11367-013-0553-9

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effectiveness of greenhouse gas mitigation measures in Swiss organic milk production using a life cycle

assessment approach. Journal of Cleaner Production, 73, 227–235. doi:10.1016/j.jclepro.2013.11.077

Schmid, A. (2010). Carbon Footprint von Schweizer Käse.

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ort=&qlookup=

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9. Annexes

9.1. Justification of the attributes

Table 7: Full justification of the attributes

Attribute Brief attribute description (cf. Comparative Report: Kirwan

et al. 2014)

Justification of the attribute

Affordability “…essentially a consumer-oriented perspective, summarised in terms of “accessibility to food by middle and lower income consumers”.” (p.34)

Large scale production and distribution chains are supposed to be more able to cope with economic risks and shocks. Global food chains are thus perceived as more efficient and better at cutting down costs in order to provide affordable prices to consumers. The affordability argument often wins over the environmental one since cost of energy is relatively low compared to the profitability of the process. (Kirwan et al. 2014)

Creation / distribution of added value

“… concerned with looking at both how value is created, but also how it is distributed within the Food Supply Chain (FSC).” (p.39)

It is perceived to be easier to distribute costs and benefits in a fair way in local chains, because of a supposed direct relationship between producers and consumers, often based on a sense of trust and solidarity (Kirwan et al. 2014). Moreover, it is perceived that local chains are more able to create a higher value on the food product, either by reducing the number of intermediaries or by adding a promise to the consumers, who are ready to pay to support local economy, local recipes or local traditions. On the other hand the capacity of global chains to create value comes more from their efficiency and economies of scales, thus reducing production costs. (Schmitt et al. 2014)

Information & communication

“…within the Italian report refers to the amount and quality of information that is communicated to consumers together with the product being sold, so that they are able to make a more informed purchasing decision.” (p.76)

“Another strand… relates

to raising peoples' awareness and encouraging their activism around food.” (p.77)

Local Food Supply Chains (FSCs) are usually heralded as enabling communication processes through direct interaction between the producers and consumers involved, thereby helping to ensure transparency. Global FSCs, on the other hand, have become increasingly complex and opaque leading the final consumer to feel disconnected from the production process. (Kirwan et al. 2014) However, in this case both chains are in PDO schemes and discussions between different actors of the chains regularly take place. Communication could be easier and of better quality in the local chain due to the small number of actors and fewer intermediates. But the global chain is very well organised so communication within this chain may be very good as well.

Consumer behaviour

“… encompasses consumer behaviour in relation to their dietary practices or habits.” (p.87)

Global FSCs are seen as disassociating consumers with issues such as seasonality and resource use implications. Here the local chain is seasonal and more traditional that the global chain. However, both chains insist on the traditional aspect of the product and tend to link the consumer to the territory, with more emphasis in the global chain on the “Swiss Quality”, and in the local chain on the alp quality.

Resource Use “…an important overarching attribute since it concerns the use and management of the flows of

Here the global chain is much more mechanised and thus energy dependent than the local chain. Global food chains are described as more oriented towards technological solutions (e.g. better waste recycling) and arguably focus solely on singular issues (e.g. energy or

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available resources through global and local food chains. It has two main elements. The first element concerns resource consumption. In other words, the different resources/inputs (land, energy, other materials) used to make food. The second related element concerns the tools (techniques) used to measure the resource use performance of food chains.” (p.100)

waste efficiency). (Kirwan et al. 2014). In particular about Soil Quality and preservation: The agricultural

production system has the biggest influence on soil quality and preservation. Here the local chain relies on an extensive production system, which is less harmful to soil quality.

Biodiversity “… refers to the ability of food value chains to preserve the stock of natural resources.” (p.109)

According to the FAO World state reports of animal and plant genetic resources, market development and globalization are triggers (amongst others) of the unprecedented loss of agricultural biodiversity (FAO 2007b; FAO 2010b). Indeed, the evidence found in literature states that conventional farming systems represent a major threat to biodiversity (wildlife as well as agricultural biodiversity). (WP2 Swiss Report) Here the global chain indeed operates larger scale systems and favours intensification of farming systems while the local chain is more extensive, so probably less harmful to wild and agro biodiversity

Nutrition

“… principally concerned with the nutritional qualities associated with food in terms of its composition and ability to contribute towards physical health and well-being.” (p.112)

The main difference between the local and global chains is probably the way cheeses are ripened: humidity and temperature of the ripening cellars, length of ripening phases, frequency of salting…

Animal Welfare “…the physical and psychological conditions of well-being of the animals involved in food chains. The expression is usually referred to animals likely to be introduced into highly intensive productive processes… intensive vs extensive breeding, the amount of space that each animal can have during the day, the feeding conditions (adequacy and quality of what they eat), medical care when needed and animal welfare before abatement…” (p.88)

On one side we have the position for which the local chain, with its traditional farming and breeding style, is the context in which animal welfare can be achieved or maintained (extensive breeding being a key feature in this perspective), while on the other side sources emphasise the role that technological innovation in global chains can play to guarantee adequate care for the animals. However, as the global chain rather operates on the economy of scale, the size of farms tend to be bigger than farms supplying the local chain. It is likely that the well-being of animals in intensified production systems is at risk. For example, a bigger herd size hampers the run out possibilities or regular pasture access of the cattle. Overall, the high pressure of intensified production systems is often associated with an increased risk of diseases (and increased use of antibiotics) (Schmitt et al. 2014). Regarding dairy cows, it can generally be observed that the life-span of the cattle in intensive production systems is inferior to the one in alternative production systems (Bennedsgaard et al. 2003).

Pollution “the result of different activities that occur within a value chain, namely the production itself of pollutants and by their use and discharge

The discussion on pollution and global/local food chains relates to three main aspects: 1) policy; 2) the scale of production; and 3) production methods. In the global chain, Intensive large-scale production gives rise to dramatic pollution effects, while extensive small-scale production in the local chain tends to allow - even though

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in the environment without adequate treatments, with the consequence that harmful compounds are spread in the environment” (p.74)

not always deliberate - time for environmental resilience. (Kirwan et al. 2014)

9.2. Detailed set of attributes and indicators

Table 8: Detailed set of attributes and indicators for the case study

Attributes Indicators Stage

relevance Unit

Benchmarks Low-High

Benchmarks source

Affordability

Ability to provide food at acceptable

prices

Consumer Retailer

CHF/kg cheese 23.36 – 7.75 FOAG 2014d

Price perception of consumers

Consumer qualitative

0 – 4

Scale from 0 to 4. Price perceived to be: 0=very expensive;

1=expensive; 2=neither expensive nor good value; 3=good value.

4=very affordable

Consumers focus group

Creation and distribution

of added value

Net business profit Farm

Cheesemaker CHF/year 40 000 – 100 000

Min and max from own sample

Distribution of price between actors

all ratio 1 - 0 FAO 2006b

Contribution to the economy of the

region

Farm Cheesemaker

FTE/t cheese 1.47 - 18 Min and max

from own sample

Information and

Communication

Communication along the chain

Farm Cheesemaker

Refiner Retailer

qualitative

0 – 3 (Etivaz) or 4 (Gruyère)

Number of steps in which the actors are satisfied with the

communication along the chain.

created

Availability of Information

Retailer Consumer

Cheesemaker qualitative

0 - 6

6 Categories (each one scoring 1 if fulfilled):

•website available •personal contact with producers

possible •tasting possible

•newsletter

created

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•information at point of sale • Communication via social

media

Product Labelling Retailer

Consumer Cheesemaker

qualitative

0 - 5

5 Categories (each one scoring 1 if fulfilled): •nutrition

•ingredients •provenance •ethical info

•production practices

created

Consumer Behaviour

Consumers use Consumer qualitative

Taste preference Consumer qualitative

Convenience Consumer qualitative Willingness to pay Consumer qualitative

Resource Use

Soil management practices

Farm qualitative

0 - 5 5 Categories (each one scoring 1

if fulfilled) : • absence/presence of mineral

fertilization (no mineral fertilizer = 1)

• frequency of soil sampling (every 10 years=0; every year=1)

•absence/presence of pH regulation

• eco-friendly tillage practices (no till = 1; “alternative” till= 0.5;

conventional till = 0) • application of chemical

products such as pesticides ( no chemicals =1; plant by plant = 0.5; surface application = 0)

Adapted from: FOAG and FOEV

2012 FAO 2013 (SAFA E

3.1.1)

Material consumption

practices

Farm Cheesemaker

Refiner qualitative

0 - 2 2 Categories (each one scoring 1

if fulfilled): • Quantity of concentrate feed in

cows’ ration (0,5=avg 800kg/cow/year; 1=no

concentrate feed) • Recycled material used

(everybody = 1; two actors out of three = 2/3; one actor out of

three = 1/3; no one =0)

Adapted from FAO 2013 (SAFA E

5.1.1)

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Waste reduction and disposal

Farm Cheesemaker

Refiner qualitative

0 - 4 4 Categories (each one scoring 1

if fulfilled) : • Recyclable material used

(everybody = 1; two actors out of three = 2/3; one actor out of

three = 1/3; no one =0) • Presence of a policy of waste reduction (everybody = 1; two actors out of three = 2/3; one

actor out of three = 1/3; no one =0)

• Reusing material (everybody = 1; two actors out of three = 2/3; one actor out of three = 1/3; no

one =0) • Percentage of whey reused

(calf/pig feeding; cream/butter; etc. If everything is thrown in

fields = 0)

Adapted from FAO 2013 (SAFA E

5.3)

Processing efficiency Cheesemaker kg cheese/100

kg milk 8.4 – 10.3

El-Gawad et Ahmed 2011: 146

Biodiversity Landscape

management practices

Farm qualitative

0 - 7 7 Categories (each one scoring 1

if fulfilled) : • Ecological compensation areas (relevant in CH) (7% of total farm

area=0; 100% of total area=1) • protection of wild habitat

connections • maintaining of wildflower

strips, nesting aids or ecological structures such as stone heaps or dry masonry walls; wood heaps;

hedgerows; nest boxes; beehives; field trees

• maintaining multi species tree populations

• maintaining wildlife habitats or edge of a forest

• practice of delayed or adapted mowing

• ecological management of pests and weeds

Adapted from: Unilever 2010

FAO 2013 (SAFA E 4)

FOAG 2014e

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Diversity of Production

Farm qualitative

0 – 3 3 Categories (each one scoring 1

if fulfilled) : • Several productions (1

production=0; 5 productions =1). Other dairy products, and beef meat due to dairy farm do not

count. • several breeds in the cattle

(1breed=0; 3 breeds=1) • Crops, Breeds or trees locally adapted, rare or traditionnal.

Adapted from FAO 2013 (SAFA E

4)

Nutrition

Salt content Processor Consumer

g/100 g 2.6 – 0.4

UK Department of Health 2013

Jakob et al. 2008

Fat content Processor Consumer

g/100 g 49.1 – 17.5

The Dairy Council 2014

UK Department of Health 2013

Fat types Processor Consumer

g/100 g 41.66 - 5

The Dairy Council 2014

UK Department of Health 2013

Calcium content Processor Consumer

mg/100g 675 - 1200

United States Department of

Agriculture 2015

Animal Welfare

Animals density Farm

cows/ha 3 – 0.5

min from own sample

max from CCRI sample

lifetime of dairy cows Farm years 3 – 10.5 Min and max

from own sample

Grazing time Farm %of hours in a

year 0 – 50

Observation of actual practices in

EU

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Pollution

GHG mitigation at farm level

Farm qualitative

0 – 8 8 Categories (each one scoring 1

if fulfilled) : •Type of organic fertilizer

application : Spray, classic or spread deflector=0; alternative

practices=1; both alternative and classic=0,5

•Manure composting: Absence or presence

•Cows : 0,5 if dual purpose breeds: 0,5 if slaughter age>6

years •Energy : Presence or absence of

alternative sources of energy •Trees: 1=more than 4 trees •Machines: 0,33 if Machines

shared; 0,33 if machines optimisation; 0,33 if transport

optimisation •Mineral application: no lime and no mineral fertilizer=1; no lime or no mineral fertilizer=0,5; lime and

mineral fertilizer=0 •Diesel/essence consumption

Adapted from: Schader et al.

2013 Kim et al. 2013

AGRIDEA 2013 FAO 2013 (SAFA E

1.1)

GHG mitigation from processing

Processing qualitative

0 – 7 7 Categories (each one scoring 1

if fulfilled) : •Energy source for heating milk: wood or alternative source=1;

electricity=0,5; diesel=0. •Informing employees about

energy saving (creamery) •Improving thermal insulation

(creamery) •Reduce useless expenses

(creamery) •Energy source in ripening cellars: alternative energy

source=1 (biogas, solar energy...) •Thermal insulation of ripening

cellars : Natural site=1. Improving insulation=0,5

•Optimisation of machines and procedures in ripening cellars.

Schmid 2010

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9.3. Data Quality Check

Table 9: Data Quality Check

Attribute Indicator Data source DQD Reliabilit

y

DQD Completene

ss

DQD Tempora

l correlati

on

DQD Geographic

al Correlation

DQD Further

technological correlation

Total DQD

Quality Class

Affordability Ability to provide food at acceptable

prices

Local Coop 2015, Migros 2015, FOAG 2014a

0,4 0,2 0 0 0 0,6 A

Global FOAG 2014a 0,2 0,2 0 0 0 0,4 A

Price perception of consumers

Local consumer focus group

0 0,4 0 0 0 0,4 A

Global consumer focus group

0 0,4 0 0 0 0,4 A

Creation and distribution of added value

Net business profit Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Distribution of price between

actors

Local interviews, FOAG 2014a, Migros 2015, Coop 2015

0,4 0,2 0 0 0 0,6 A

Global interviews, FOAG 2014a

0,2 0,2 0 0 0 0,4 A

Contribution to the Local interviews 0 0,4 0 0 0 0,4 A

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economy of the region

Global interviews 0 0,4 0 0 0 0,4 A

Information and

Communication

Communication along the chain

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Availability of Information

Local product observation

0 0,4 0 0 0 0,4 A

Global product observation

0 0,4 0 0 0 0,4 A

Product Labelling Local product observation

0 0,4 0 0 0 0,4 A

Global product observation

0 0,4 0 0 0 0,4 A

Consumer Behaviour

Consumers use Local and

Global

consumer focus group

0 0,4 0 0 0 0,4 A

Taste preference consumer focus group

0 0,4 0 0 0 0,4 A

Convenience consumer focus group

0 0,4 0 0 0 0,4 A

Willingness to pay consumer focus group

0 0,4 0 0 0 0,4 A

Resource Use Soil management practices

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Material consumption

practices

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

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Waste reduction and disposal

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Processing efficiency

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Biodiversity Landscape management

practices

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Diversity of Production

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Nutrition Salt content Local FOAG 2004 0,2 0 0,6 0 0 0,8 A

Global FOAG 2014b 0,2 0 0 0 0 0,2 A

Fat content Local FOAG 2004 0,2 0 0,6 0 0 0,8 A

Global FOAG 2014b 0,2 0 0 0 0 0,2 A

Fat types Local L’Etivaz AOP (n.d) Description du produit

0,2 0 0,6 0 0 0,8 A

Global Coop 2015, Migros 2015, Survey CASH 2012

0,2 0,4 0 0 0 0,6 A

Calcium content Local L’Etivaz AOP (n.d)

0,2 0 0,6 0 0 0,8 A

Global Goy et al. 0,2 0,4 0,2 0 0 0,8 A

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2011

Animal Welfare Animals density Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

lifetime of dairy cows

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Grazing time Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

Pollution GHG mitigation at farm level

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

GHG mitigation from processing

Local interviews 0 0,4 0 0 0 0,4 A

Global interviews 0 0,4 0 0 0 0,4 A

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9.4. Types of benchmarks

Figure 19: Classification of reference values (Van Cauwenbergh

et al. 2007)

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Figure 20: Reference values – target, threshold, regional average and trend (Van Cauwenbergh et al. 2007)

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9.5. Structure of the price of milk and cheese in Le Gruyère chain:

example

Table 10: Example of price structure of the milk and cheese for one creamery for Le Gruyère cheese

Example

Price of milk (cts/kg)

Basis price 55.56

Extra “Gruyère AOC” (compliance with the specifications) 10.00

Extra “quality of milk” 2.00

Extra “milk transformed into cheese” 15.00

Total 1 82.56

Extra “no silage” 3.00

Total 2 85.56

Contribution reusing the fat 0.00

Total price of milk (paid to milk producer) 85.56

Price of Le Gruyère AOC (CHF/kg)

Gross price of cheese 9.70

Contribution Interprofession (IPG) 0.90

Total price of cheese (paid to cheesemaker) 10.60

9.6. Prices taken for the calculation of Gini ratios

Table 11: Prices taken into account for the calculations of Gini ratios

Step Le Gruyère AOP L’Etivaz AOP

Price paid to milk producer (CHF/kg

cheese)

7,92

Price paid to cheesemaker (CHF/kg

cheese)

9,95 11,47

Price paid to refiners (CHF/kg cheese)

N.d. 15

Final price (CHF/kg

cheese)

17,85 20,95