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Eindhoven University of Technology MASTER Risk in healthcare real estate investment Kosse, T.H.V. Award date: 2016 Link to publication Disclaimer This document contains a student thesis (bachelor's or master's), as authored by a student at Eindhoven University of Technology. Student theses are made available in the TU/e repository upon obtaining the required degree. The grade received is not published on the document as presented in the repository. The required complexity or quality of research of student theses may vary by program, and the required minimum study period may vary in duration. General rights Copyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights. • Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain

Eindhoven University of Technology MASTER Risk in ... · Risk in Healthcare Real Estate Investment vii Risico's bij beleggen in zorgvastgoed Meer inzicht in het risico vanuit het

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Eindhoven University of Technology

MASTER

Risk in healthcare real estate investment

Kosse, T.H.V.

Award date:2016

Link to publication

DisclaimerThis document contains a student thesis (bachelor's or master's), as authored by a student at Eindhoven University of Technology. Studenttheses are made available in the TU/e repository upon obtaining the required degree. The grade received is not published on the documentas presented in the repository. The required complexity or quality of research of student theses may vary by program, and the requiredminimum study period may vary in duration.

General rightsCopyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright ownersand it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.

• Users may download and print one copy of any publication from the public portal for the purpose of private study or research. • You may not further distribute the material or use it for any profit-making activity or commercial gain

Utrecht, February 2016

Risk in Healthcare Real Estate Investment

by

T.H.V. (Tjeerd) Kosse

Student identity number: 0614493

In partial fulfillment of the requirements for the degree of

Master of Science

in Architecture, Building and Planning

Subject headings:

Real Estate Investment, Healthcare Real Estate, Medical Real Estate, Senior Housing, Skilled

Nursing Homes, Memory Homes, Investment Risk, Risk Factors, Determinants of the Cap

Rate, Hedonic Risk Model, Downside Risk.

Supervisors:

Ir. S.J.E. (Stephan) Maussen MRE, TU/e

Dr. Ir. P.E.W. (Pauline) van den Berg, TU/e

Drs. P. (Pim) Diepstraten, company supervisor

Department of the Built Environment

Master Architecture, Building and Planning

Risk in Healthcare Real Estate Investment ii

Colophon

Risk in Healthcare Real Estate Investment

In partial fulfillment of the requirements for the degree of Master of Science at

Eindhoven University of Technology

Department of the Built Environment

Master: Architecture, Building and Planning

Specialization: Real Estate Management and Development

Author

Ing. T.H.V. (Tjeerd) Kosse

Student ID: 0614993

[email protected]

Chairman Graduation Committee

Prof. Dr. T.A. (Theo) Arentze

Department of the Built Environment

Eindhoven University of Technology

Academic Supervisors

Ir. S.J.E. (Stephan) Maussen MRE

Department of the Built Environment

Eindhoven University of Technology

Dr. Ir. P.E.W. (Pauline) van den Berg

Department of the Built Environment

Eindhoven University of Technology

Company Supervisor

Drs. P. (Pim) Diepstraten

Partner & Senior Advisor

Finance Ideas

Date

16 February, 2016

Copyright © T.H.V. Kosse

Risk in Healthcare Real Estate Investment iii

Abstract

This master thesis investigates the risk of investing in healthcare real estate and in particular

skilled nursing and memory homes by finding and analyzing risk factors and their perceived

importance. Risk factors and their importance were found by reviewing the relevant literature

and analyzing data obtained during 22 interviews with experts on healthcare real estate

investment. A total of 75 risk factors and their importance were found offering investors an

instrument to analyze risk. Uncertainty over the risk of investing in healthcare real estate is

mitigated by using long-term rental contracts instead of requiring higher returns. Investors

manage the risk of long-term contracts by assessing the stability of the tenant. Two distinct

points of view were found on risk management in healthcare real estate investment; one

viewpoint is focused on tenant risks and the other viewpoint focuses on property risks. The

most common length of rental contracts is 15 years. In shorter rental contracts of 10 years

property risks are more important while tenant risks are more important when using rental

contracts of 20 years or longer. Markets with short contracts are more suitable for investors

who focus on property risks while markets with long contracts are more suitable for investors

who focus on tenant risks. Unwillingness of Dutch healthcare organizations to sign long-term

rental contracts could shift the focus of investors from tenant risks towards property risks.

Risk in Healthcare Real Estate Investment iv

Risk in Healthcare Real Estate Investment v

Table of Contents

Colophon ii

Abstract iii

Table of Contents v

Summary Article: Dutch vii

Summary Article: English xvii

Preface xxvii

RISK IN HEALTHCARE REAL ESTATE INVESTMENT 1

1. Research Context 1

1.1. Introduction 1

1.2. Research Objective and Questions 3

1.3. Scope 3

1.4. Research Design 5

1.5. Research Outline 6

2. Theoretical Background 9

2.1. The Real Estate System, the Asset Market and Market Value 9

2.2. Stages of Maturity of an Asset Market 10

2.3. The Current HCRE Investment Practice in The Netherlands 13

3. Literature Review: Risk in HCRE Investment 17

3.1. Risk in the Context of Real Estate Investment 17

3.2. Risks associated with Real Estate 22

3.3. Risks associated with Dutch HCRE 27

3.4. Synthesis of the Risk Factors Mentioned in the Literature Review 31

3.5. Brief Explanation of the Risk Factors 39

4. Methodology 43

4.1. Interview Guide 44

4.2. Interviewee Selection 44

4.3. Method of Analysis 46

4.4. Description of the Field Work 46

5. Results 49

5.1. Final List of Risk Factors 49

5.2. Importance of Risk Factors 66

5.3. Differences in Points of View between Interviewees 97

5.4. The Influence of the Length of Rental Contracts on the Risk 98

Risk in Healthcare Real Estate Investment vi

5.5. Chapter Conclusion 100

6. Conclusions and Discussion 101

6.1. Theoretical and Practical Implications 101

6.2. Recommendations on Managing the Risk Factors 103

6.3. Recommendations for Further Studies 104

6.4. Discussion 105

Reference List 107

List of Abbreviations 113

List of Figures 114

List of Tables 116

List of Equations 119

Appendix 1: Oversight of Risk Factors from the Literature Review 1

Appendix 2: Interview guide for Interviews with Experts 2

Appendix 3: The Evolution of the List of Risk Factors 14

Appendix 4: Descriptive Statistics of the Variables 29

Appendix 5: All Risk Factors Sorted on Average Rating 33

Appendix 6: All Risk Factors Sorted on Standard Deviation 35

Risk in Healthcare Real Estate Investment vii

Risico's bij beleggen in zorgvastgoed

Meer inzicht in het risico vanuit het perspectief van beleggers

Zorgvastgoed als beleggingscategorie is in opkomst in Nederland. Het wordt gezien als een

vastgoedcategorie die wordt gewaardeerd vanwege de stabiele kasstromen, hoge

rendementen en sterke demografische drivers. Ondanks de groeiende interesse is

zorgvastgoed nog een relatief onvolwassen markt. Vanwege de onduidelijkheid over de

risico's bij beleggen in zorgvastgoed zijn veel beleggers nog terughoudend bij het toetreden

tot deze markt. Er is een groeiende behoefte om de risico's bij beleggen in zorgvastgoed

goed in kaart te brengen.

Door ing. Tjeerd Kosse

isico's bij beleggen in vastgoed

zijn vaak onderzocht op basis van

kwantitatieve analyse. Recente

voorbeelden hiervan zijn onderzoeken die

gebruik maken van multifactor modellen

zoals die van Dale, Wolf & Yang (2015)

en Ho & Addae-Dapaah (2015). Daarnaast

zijn er vele onderzoeken geweest naar de

determinanten van de rendementseis,

waardonder door Sivitanidou & Sivitanides

(1999) en Wheaton et al. (2001). Ook op

micro-niveau zijn onderzoeken geweest

naar de determinanten van de

rendementseis. Hieronder valt onder

andere het onderzoek van McDonald &

Dermisi (2009). Wheaton et al.

concluderen dat de rendementseis sterk

samenhangt met onduidelijkheid over de

mate van risico. Omdat er nog geen

onderzoek is gedaan naar de risico's bij

beleggen in zorgvastgoed is er nog sprake

van grote onduidelijkheid. Dit onderzoek

biedt een kwalitatieve kijk op het risico bij

beleggen in zorgvastgoed.

De huidige praktijk

In de huidige praktijk gaat beleggen in

zorgvastgoed vaak gepaard met weinig

vertrouwen in de ontwikkeling van de

eindwaarde van het vastgoed. Omdat

beleggers lage verwachtingen hebben van

de eindwaarde proberen ze de

vastgoedgerelateerde risico's te mitigeren

door lange huurcontracten te tekenen. Op

deze wijze verplaatsen ze het risico van

een lage eindwaarde naar risico's

gerelateerd aan de stabiliteit van de

huurder. Huurders zijn echter niet altijd

bereid lange huurcontracten te tekenen

waardoor beleggers in het verleden

teleurgesteld zijn geraakt in de snelheid en

het gemak waarmee valt te beleggen in

zorgvastgoed. Zorgvastgoed is een

kennisintensief vastgoedtype waarbij

beleggers zowel rekening moeten houden

met vastgoedgerelateerde risico's als

huurdergerelateerde risico's. Uit de

resultaten van dit onderzoek blijkt welke

risico's dit zijn.

R

Risk in Healthcare Real Estate Investment viii

Methode

Dit onderzoek is gedaan aan de hand van

een literatuuronderzoek en 22 interviews

met experts op het gebied van beleggen in

zorgvastgoed. Onder de experts bevonden

zich 11 vertegenwoordigers van

vastgoedbeleggingsmaatschappijen en

woningcorporaties, 7 adviseurs en 4

overige experts. Op basis van de literatuur

is een lijst van risicofactoren opgesteld. De

risicofactoren op deze lijst zijn door de

geïnterviewden aangevuld en beoordeeld

op belangrijkheid op een 7-puntsschaal van

1 (helemaal niet belangrijk) tot 7 (extreem

belangrijk).

Resultaten

De resultaten laten zien dat bij beleggen in

zorgvastgoed zowel vastgoedgerelateerde

als huurdergerelateerde risicofactoren een

rol spelen. Bijlage 1 laat een vergelijking

zien van de risicofactoren verkregen uit

een synthese van de risicofactoren die

gevonden zijn in de literatuur en de

uiteindelijk lijst met risicofactoren uit dit

onderzoek. De vergelijking laat zien dat

vele risicofactoren niet genoemd zijn in de

literatuur. Vooral risicofactoren gerelateerd

aan de stabiliteit van de huurder komen

vrijwel niet voor in de bestaande literatuur.

Onder vastgoedgerelateerde risicofactoren

worden op hoofdniveau verstaan:

1.1 Volwassenheid van de assetmarkt;

1.2 Technische en functionele staat van

het object;

1.3 Fysieke locatie;

1.4 Veranderingen op de (lokale)

ruimtemarkt en;

1.5 Alternatieve aanwendbaarheid.

De huurdergerelateerde risicofactoren zijn

op hoofdniveau:

2.1 De verhouding tussen inkomsten

van de huurder gegenereerd in het

object en de huur van het object

(coverage ratio);

2.2 Invloed van veranderingen in

overheidsbeleid op huurder;

2.3 Kredietwaardigheid van de huurder;

2.4 Kwaliteit van het management van

de huurder;

2.5 Toekomstvisie van de huurder;

2.6 Concurrentie van andere

zorgverleners en;

2.7 Type contract.

De mate van belangrijkheid van deze

risicofactoren is weergegeven in figuur 1.

In dit figuur is de gemiddelde score van de

risicofactoren uitgezet tegenover de

standaarddeviatie. Aan figuur 1 is te zien

dat de geïnterviewden het met elkaar eens

waren over dat objectgerelateerde risico's

(risicofactor 1) zeer belangrijk zijn terwijl

er meer onenigheid is over het belang van

huurdergerelateerde risico's (risicofactor

2). Verder valt op dat de coverage ratio

(risicofactor 2.1) gemiddeld het

belangrijkst wordt gevonden. Een directeur

van een Belgische zorgvastgoed-

beleggingsmaatschappij legde uit waarom

hij een hoge score gaf aan deze

risicofactor. Door het aanpassen van het

huurniveau aan het inkomen van de

huurder kan een groot deel van het

huurderrisico worden verminderd. Hij

voegde eraan toe dat het inkomen van

zorginstellingen sterk afhankelijk is van

overheidregulering, waardoor de meeste

zorginstellingen vrijwel hetzelfde

maximale inkomen kunnen genereren. Om

deze reden vrijwel alle geïnterviewden de

coverage ratio erg belangrijk.

Risk in Healthcare Real Estate Investment ix

Figuur 1. De hoofdrisicofactoren uitgezet naar gemiddelde belangrijkheid en de standaarddeviatie van de belangrijkheid. Het belang is gemeten op een 7-puntsschaal van 1 (helemaal niet belangrijk) tot 7 (extreem belangrijk).

Een lijst van de 10 meest belangrijke

risicofactoren op hoofdniveau als

subniveau is opgenomen in tabel 1.

Aan tabel 1 valt op dat twee

subrisicofactoren gerelateerd aan de

ruimtemarkt (risicofactor 1.4) in de top 10

van hoogst gescoorde risicofactoren staan.

Deze twee risicofactoren zijn de invloed

van de overheid op de vraag naar

zorgvastgoed (risicofactor 1.4.1) en de

lokale ontwikkeling van het aantal ouderen

(risicofactor 1.4.3).

8 van de 22 geïnterviewden vond de

invloed van de overheid op de vraag naar

zorgvastgoed extreem belangrijk (een 7).

E.g. een directeur van een Belgische

zorgvastgoedbeleggingsmaatschappij

beargumenteerde dat overheidsbeleid

onvoorspelbaar is en een grote impact kan

hebben. Twee andere geïnterviewden (een

zorgvastgoedadviseur en een directeur van

een zorgvastgoedfonds) gaven deze

risicofactor een 2; vrijwel niet belangrijk.

De betreffende directeur beargumenteerde

dat overheidsbeleid een risicofactor is die

kan worden omzeilt door ervoor te zorgen

dat cliënten het zorgvastgoed aantrekkelijk

blijven vinden; zelfs als de eigen bijdrage

van cliënten toe gaat nemen. Dit kan

gedaan worden door ervoor te zorgen dat

het vastgoed aantrekkelijk is en de huur

laag genoeg om veranderingen in

overheidsbeleid op te kunnen vangen. De

betreffende zorgvastgoedadviseur legde uit

dat veranderingen in overheidsbeleid nooit

abrupt en extreem zijn en tot op zekere

hoogte voorspelbaar zijn.

Het aantal ouderen in een gebied met een

1 Objectgerelateerde risico's

1.1 Volwassenheid van de assetmarkt

1.2 Technische en functionele staat

1.3 Locatie

1.4 Veranderingen op de (lokale) ruimtemarkt

1.5 Alternatieve aanwendbaarheid

2 Huurderrisico's

2.1 Coverage Ratio

2.2 Overheidsbeleid2.3 Kredietwaardigheid

2.4 Kwaliteit van het management

2.5 Visie van de huurder

2.6 Competitie van andere zorgverleners

2.7 Type contract

3,5

4,5

5,5

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

Ge

mid

de

lde

be

lan

grijk

he

id

Standaarddeviatie

Risk in Healthcare Real Estate Investment x

Tabel 1. De beschrijvende statistieken van de 10 risicofactoren met de hoogste gemiddelde belangrijkheid.

Pla

atsi

ng

Risicofactor

Sam

ple

gro

ott

e

Min

imu

m

Max

imu

m

Be

reik

Mo

du

s

Ge

mid

de

lde

Stan

daa

rdd

evi

atie

1 2.1 De verhouding tussen inkomsten van de huurder

gegenereerd in het object en de huur van het object (coverage ratio)

19 4 7 3 7 6,3 0,9

2 1 Waardevastheid van het vastgoed 18 5 7 2 6 6,2 0,7

3 1.1.6 Toekomstige ontwikkeling van de volwassenheid 9 5 7 2 5 5,9 0,9

4 1.4.1 Veranderingen in overheidsbeleid (bijv. eigen bijdrage

cliënten) 17 2 7 5 7 5,9 1,6

5 1.4.3 Lokale ontwikkeling van het aantal ouderen met zware

zorgbehoefte 19 3 7 4 6 5,9 1,2

6 2 Stabiliteit van de kasstromen gegenereerd met (een)

huurcontract(en) 18 2 7 5 7 5,9 1,4

7 1.4 Veranderingen op de (lokale) ruimtemarkt 16 3 7 4 6 5,7 0,9

8 2.3 Kredietwaardigheid van de huurder 19 2 7 5 6 5,7 1,2

9 2.3.1 Financiële kengetallen (solvabiliteit, eigen vermogen,

liquiditeit, EBITDA, etc.) 14 2 7 5 6 5,7 1,3

10 1.2.4 Functionaliteit van het object voor zorgfunctie 17 3 7 4 6 5,6 1,2

zware zorgvraag is een zeer of extreem

belangrijke risicofactor volgens 15 van de

22 geïnterviewden, omdat het de

ontwikkeling van de vraag naar

zorgvastgoed goed weer geeft.

In tabel 1 staat op de derde plek van de

meest belangrijke risicofactoren de

toekomstige ontwikkeling van de

volwassenheid van de assetmarkt

(risicofactor 1.1.6). Een zorgvastgoed-

manager van een Nederlandse

institutionele belegger voegde deze

risicofactor toe vanwege het belang van de

ontwikkeling voor de perceptie van het

risico voor beleggers. De 8 andere

geïnterviewden die na hem kwamen waren

het eens dat dit een zeer belangrijke

risicofactor is.

De functionaliteit van het object voor de

zorgfunctie (risicofactor 1.2.4) is de enige

risicofactor in de top 10 die gerelateerd is

aan de technische en functionele staat van

het object (risicofactor 1.2). De technische

en functionele staat van het object is een

van de laagst gescoorde hoofd-

risicofactoren. De lage score kan

gedeeltelijk verklaard worden doordat drie

geïnterviewden (een onderzoeker, een

adviseur en een portfolio manager van een

woningcorporatie) deze risicofactor zagen

als enigszins of vrijwel niet belangrijk.

Volgens deze geïnterviewden is een slechte

technische staat niet per definitie meer

risicovol maar betekent een slechte

technische staat simpelweg dat er

investeringen gedaan moeten worden. Over

het hoge belang van de functionaliteit van

Risk in Healthcare Real Estate Investment xi

het object was meer consensus onder de

geïnterviewden.

De enige subrisicofactor die in de top 10

staat, en gerelateerd is aan de

huurderrisico, is de financiële kengetallen

van een huurder (risicofactor 2.3.1).

Financiële kengetallen tonen de

kredietwaardigheid van een huurder

(risicofactor 2.3) die door veel

geïnterviewden belangrijk wordt

gevonden. Een kredietwaardige huurder

betekent minder risico dat de huurder

vroegtijdig het contract moet opzeggen

vanwege een faillissement. Een

zorgvastgoedadviseur waarschuwde dat,

ook al is het analyseren van de

kredietwaardigheid een goede manier om

contractrisico te mitigeren, de

kredietwaardigheid van de zorginstelling

snel kan dalen als de zorginstelling slecht

management heeft of een slechte visie

heeft.

Verschillende zienswijzen beleggers

Tijdens de interviews werd het duidelijk

dat er twee verschillende manieren zijn om

naar beleggen in zorgvastgoed te kijken.

Sommige beleggers hebben de neiging om

risico te beheersen door zich te richten op

het risico van een instabiele huurder.

Andere beleggers proberen risico te

verminderen door alleen in objecten te

beleggen met een lage kans op

waardevermindering, zelfs als de huurder

failliet zou gaan. Het eerste perspectief

heeft overeenkomsten met

bedrijfsfinanciering, terwijl de het tweede

perspectief typerend is voor

vastgoedbeleggers.

Invloed van lengte huurcontract

De meest gebruikelijke lengte van

huurcontracten bij zorgvastgoed is 15 jaar.

Wanneer men korte huurcontracten

gebruikt van 10 jaar zijn objectgerelateerde

risico's belangrijker terwijl huurderrisico's

belangrijker zijn als men huurcontracten

gebruikt van langer dan 20 jaar. Markten

met kortere huurcontracten zijn meer

geschikt voor beleggers die zich richten op

objectgerelateerde risico's terwijl markten

met lange huurcontracten meer geschikt

zijn voor beleggers die zich richten op

huurderrisico's. Omdat zorginstellingen

niet altijd bereid zijn om lange

huurcontracten te tekenen kunnen zij een

verschuiving laten plaatsen waarbij

beleggers steeds meer aandacht besteden

aan objectgerelateerde risicofactoren in

plaats van huurdergerelateerde

risicofactoren.

Onzekerheid over het risico

De onderzoeksresultaten laten zien dat er

nog onzekerheid is over de mate van risico

bij beleggen in zorgvastgoed. De

risicofactoren hebben een

standaarddeviatie tussen de 0,7 en 2,0. Dit

suggereert dat meningen van experts over

de belangrijkheid van de risicofactoren

uiteen lopen. De gemiddelde score van 4,9

laat zien dat risicofactoren asymmetrisch

zijn gescoord. Een mogelijke verklaring

hiervoor zou kunnen zijn dat

geïnterviewden bij twijfel risicofactoren

belangrijker inschatten.

Conclusies

De bevindingen van dit onderzoek zijn van

toegevoegde waarde voor de bestaande

literatuur op een aantal manieren. Dit

onderzoek laat zien dat, naast macro-

economische risicofactoren, er ook

risicofactoren zijn op microniveau die de

risicoperceptie van beleggers beïnvloeden.

Het laat zien dat er verschillen zijn in

risicoperceptie tussen beleggers en dat er

Risk in Healthcare Real Estate Investment xii

verschillende manieren zijn om beleggen

in zorgvastgoed te benaderen. Bovendien

legt het de onzekerheden bloot die er zijn

bij beleggen in zorgvastgoed en toont dat

onzekerheid een rol speelt bij de

risicoperceptie bij beleggen in

zorgvastgoed.

De resultaten geven beleggers, taxateurs en

onderzoekers input voor een betere

benadering van risico. De risicofactoren en

hun belang kunnen gebruikt worden bij

beleggingsbeslissingen en bij het maken

van betere waardebepalingen. Door de

risicofactoren en hun belang in kaart te

brengen draagt dit onderzoek ook bij aan

de transparantie en volwassenheid van

zorgvastgoedmarkt.

Discussie

Dit onderzoek heeft enkele beperkingen.

Zo kunnen vraagtekens worden gezet bij

de onderzoeksmethode die heeft geleid tot

een te groot aantal risicofactoren. Een

selectie van de meest belangrijke

risicofactoren kunnen in

vervolgonderzoeken worden gebruikt om

het risico bij beleggen in zorgvastgoed

nader te bepalen. Ondanks deze

beperkingen heeft het onderzoek de kennis

over de risico's bij beleggen in

zorgvastgoed uitgebreid. Dit onderzoek is

het eerste kwalitatieve onderzoek naar

Nederlands zorgvastgoed dat zich volledig

richt op de risico's. Het biedt beleggers

nieuwe kennis die ze kunnen

implementeren in hun beslissingsproces en

geeft inzicht in de verschillende

zienswijzen van beleggers.

Bronnen

Dale, D., Wolf, R., & Yang, H.F. (2015).

An assessment of the risk and return of

residential real estate. Managerial

Finance, 41(6), 591 - 599.

Ho, D.K.H., & Addae-Dapaah, K. (2015).

International Direct Real Estate Risk

Premiums in a Multi-Factor Estimation

Model. Journal of Real Estate Financial

Economics, 52–85.

McDonald, J.F., & & Dermisi, S. (2009).

Office building capitalization rates: the

case of downtown Chicago. The Journal

of Real Estate Finance and Economics,

39(4), 472-485.

Sivitanidou, R.C., & Sivitanides, P.S.

(1999). Office Capitalization Rates: Real

Estate and Capital Market Influences.

Journal of Real Estate Finance and

Economics, (18)3, 297-322.

Wheaton, W.C., Torto, R.G., Sivitanides,

P.S., Southard, J.A., Hopkins, R.E., &

Costello, J.M. (2001). Real estate risk: a

forward-looking approach. Real Estate

Finance, 18(3), 20-28.

Risk in Healthcare Real Estate Investment xiii

Bijlage 1. Een vergelijking van de risicofactoren in de literatuur en de uiteindelijke lijst van risicofactoren.

Sample grootte Literatuurlijst Uiteindelijke lijst

Courantheid van het vastgoed 1 Retention of Value of the Property 18

Risico's gerelateerd aan de Volwassenheid

1.1 Volwassenheid van de assetmarkt 18

Omvang van de markt 1.1.1 Omvang van de assetmarkt 19

Aantal beleggers actief op de markt

1.1.2 Aantal en diversiteit van partijen actief op assetmarkt

19

1.1.3 Transparantie van de markt 17

1.1.4 Standaardisatie van zorgvastgoed 11

Investeringsvolume van het object

1.1.5 Beschikbaarheid van objecten met het gewenste investeringsvolume van de belegger

17

1.1.6 Toekomstige ontwikkeling van de volwassenheid 9

1.1.7 Aantal transacties & type transacties (bijv. tussen beleggers)

2

Technische staat van het object 1.2 Technische en functionele staat van het object 18

Ouderdom van het object 1.2.1 Staat van onderhoud

19

Gerenoveerd of niet

1.2.2 Energiezuinigheid en duurzaamheid 19

1.2.3 Uitstraling van het object 18

Functionele passendheid & aanpasbaarheid van het object

1.2.4 Functionaliteit voor zorgfunctie 17

1.2.5 Aantal te huisvesten cliënten (bijv. >20) 16

1.2.6 Aantrekkelijkheid van het object voor andere zorgverleners

14

Percentage van de appartementen die bedoelt zijn

voor mensen met een lage zorgbehoefte

Locatie 1.3 Locatie (m.b.t. zorgfunctie)

18

Locatie van het object

Dichtheid van het gebied 1.3.1 Bevolkings- en bebouwingsdichtheid van het gebied (stedelijk gebied of niet)

18

1.3.2 Bereikbaarheid voor familie en vrienden van de cliënten en het personeel van de huurder

19

1.3.3 Levendigheid van het uitzicht en de uitstraling omgeving

16

1.3.4 Veiligheid van het gebied 17

1.3.5 Reputatie en aantrekkelijkheid van de wijk 16

1.3.6 Locatie binnen of buiten kernregio's van fonds 9

1.3.7 Integratie in de wijk 5

Risk in Healthcare Real Estate Investment xiv

Bijlage 1 (vervolg). Een vergelijking van de risicofactoren in de literatuur en de uiteindelijke lijst van risicofactoren.

Veranderingen op de ruimtemarkt

1.4 Veranderingen op de (lokale) ruimtemarkt 16

1.4.1 Veranderingen in overheidsbeleid (bijv. eigen bijdrage cliënten)

17

1.4.2 Medische ontwikkeling die invloed hebben op vraag 16

Aantal ouderen met zware zorgbehoefte

1.4.3 Lokale ontwikkeling van het aantal ouderen met zware zorgbehoefte

19

1.4.4 Uitstellen van moment van uit eigen huis gaan van cliënten

6

1.4.5 Vraag van andere zorgverleners op de huurmarkt 17

1.4.6 Kwalitatieve verandering in vraagbehoefte 17

1.4.7 De lengte van de wachtlijsten 19

Huurniveaus 1.4.8 Huurniveaus van concurrerend aanbod 17

Aanbod aan nieuwe ruimte 1.4.9 Concurrerend (nieuw) ruimteaanbod in omgeving 19

Leegstandspercentage 1.4.10 Leegstandspercentages van concurrerend zorgvastgoed

19

Mate van absorptie van ruimte

1.5 Alternatieve aanwendbaarheid (andere functie) 16

1.5.1 Lokale ontwikkeling van vraag en aanbod alternatieve functies (bijv. ontwikkeling lokale

woningmarkt)

17

1.5.2 Waarde van alternatieve aanwending (rendementsterugval)

9

1.5.2.1 Bouwtechnische flexibiliteit en passendheid voor alternatieve functie (o.a. percentage algemene

ruimtes)

17

1.5.2.2 Nabijheid van voorzieningen voor alternatieve functie

18

1.5.2.3 Veranderende bouwbesluit-eisen bij alternatieve functie

12

1.5.2.4 Bestemmingsbeleid gemeente (bijv. woonbestemming)

14

1.5.2.5 Voldoende parkeerplaatsen 17

Betrouwbaarheid van de huurder

2 Stabiliteit van de kasstromen gegenereerd met (een) huurcontract(en)

18

De verhouding tussen de inkomsten van de huurder en de

huur

2.1 De verhouding tussen inkomsten van de huurder gegenereerd in het object en de huur van het object

(coverage ratio)

19

Veranderingen in overheidsbeleid 2.2 Invloed van veranderingen in overheidsbeleid op huurder

19

2.2.1 Gevoeligheid van huurder voor beleidsveranderingen op nationaal- en

gemeenteniveau

17

2.2.2 Verhouding huur en de maximale huur op basis van het woningwaarderingsstelsel bij Scheiden Wonen

Zorg

14

2.2.3 Ontwikkeling van het beleid van zorgkantoren/zorgverzekeraars (bijv. toekenning

capaciteit)

14

Risk in Healthcare Real Estate Investment xv

Bijlage 1 (vervolg). Een vergelijking van de risicofactoren in de literatuur en de uiteindelijke lijst van risicofactoren.

Kredietwaardigheid van de huurder

2.3 Kredietwaardigheid van de huurder 19

2.3.1 Financiële kengetallen (solvabiliteit, eigen vermogen, liquiditeit, EBITDA, etc.)

14

2.3.2 toekomstige cashflowgeneratie (2-3 jaar) 12

2.3.3 Lengte van de contracten met zorgverzekeraars en gemeenten

15

2.3.4 Aantal contracten met zorgverzekeraars en gemeenten

15

2.3.5 (Bank)garanties m.b.t. de huur 9

2.3.6 Relatie met, en beleid van, stakeholders als banken en WFZ

10

Management en visie van de huurder

2.4 Kwaliteit van het management van de huurder 19

2.4.1 Klanttevredenheid 17

2.4.2 De mate waarin de huurder in staat is aan te sturen op efficiënte zorgverlening: kwaliteit van de

sturingsinformatie

19

2.4.3 Personeelsverloop en ziekteverzuim onder personeel

18

2.4.4 Verscherpt toezicht van toezichthouder in afgelopen 3 jaar

19

2.4.5 Samenstelling en zittingsduur bestuur 16

2.4.6 Aanpassingsvermogen huurder (o.a. flexibiliteit in de personeelskosten)

14

2.4.7 De verhouding tussen inkomsten van de huurder en de kosten van de huisvesting van de huurder

14

2.4.8 Continuïteit van het managementteam 6

Management en visie van de huurder

2.5 Toekomstvisie van de huurder 18

2.5.1 Investeringsplannen van de huurder 18

2.5.2 Strategie van de huurder m.b.t. (de flexibiliteit van) de vastgoedportefeuille (bijv. veel of weinig lange

huurcontracten)

18

2.5.3 Portefeuille aan verschillende soorten zorgverlening 17

2.5.4 Visie op zorg: aantrekkelijk en onderscheidend zorg concept

16

2.6 Concurrentie van andere zorgverleners 14

2.6.1 Opkomst particuliere zorgverleners 14

2.6.2 De concurrentiekracht van de huurder ten opzichte van andere zorgverleners

12

2.6.3 Kracht van het netwerk van huurder om cliënten aan te trekken

5

2.7 Type contract (standaard ROZ-contract of contract met zaken als koopoptie, dalende huren, financial

lease, triple net enz.)

2

Risk in Healthcare Real Estate Investment xvi

Risk in Healthcare Real Estate Investment xvii

Risk in Healthcare Real Estate Investment

More insight into the risk from the perspective of investors

Healthcare real estate is an emerging investment category in The Netherlands. It is

appreciated as a real estate category for its stable cash flows, high returns and strong

demographic drivers. Despite the growing interest in healthcare real estate the healthcare

real estate market is still immature. Because of the uncertainty surrounding the risk of

healthcare real estate investment many investors are still reluctant to step into this market.

There is a growing need to map out the risks involved with investing in healthcare real

estate.

By ing. Tjeerd Kosse

isk in real estate investing has

been subject of many quantitative

studies. Recent examples are

studies in which multifactor models are

being used such as those by Dale, Wolf &

Yang (2015) en Ho & Addae-Dapaah

(2015). Moreover, there were many studies

on the determinants of the cap rate,

amongst others by Sivitanidou &

Sivitanides (1999) and Wheaton et al.

(2001). There have also been studies at

micro-level on the determinants of the cap

rate. One of these studies is a study by

McDonald & Dermisi (2009). Wheaton et

al. conclude that the cap rate is strong

related to uncertainty on the measure of

risk. Because there are yet no studies on

the risk of healthcare real estate investment

there is still uncertainty on the risk. This

study offers a quantitative view into the

risk of investing in healthcare real estate.

The Current Practice

In current practice investing in healthcare

real estate is coupled with little trust in the

development of the exit value of the

property. Because investors have low

expectations on the exit value they try to

mitigate the property related risks by

signing long-term rental contracts. In this

way they shift the risk of a low exit value

to risks related to the stability of the tenant.

Tenants are, however, not always willing

to sign long-term rental contracts which

has caused some disappointment amongst

investors in the speed and ease of investing

in healthcare real estate. Healthcare real

estate is knowledge intensive and investors

need to take into account both property as

tenant related risks. The results of this

study show which risks to take into

account.

R

Risk in Healthcare Real Estate Investment xviii

Method

This study is based on a literature review

and 22 interviews with experts on

investing in healthcare real estate. Among

the experts were 11 representatives of

(non-profit) real estate investment

companies, 7 consultants and 4 other

experts. On the basis of the literature a list

of risk factors was composed. Interviewees

completed this list with additional risk

factors and rated the risk factors on

importance on a 7-point scale from 1 (not

at all important) to 7 (extremely

important).

Results

The results show that in healthcare real

estate investment both property and tenant

related risk factors play a role. Appendix 1

shows a comparison of the risk factors

obtained from a synthesis of the risk

factors found in a literature review with the

final list of risk factors found in this study.

The comparison shows that many risk

factors were not mentioned in the

literature. Especially risk factors related to

the reliability of the tenant are missing in

the existing literature.

The main risk factors related to property

are:

1.1 Maturity of the Asset Market;

1.2 Technical and Functional State of

the Property;

1.3 The Physical Location;

1.4 Local Space Market Changes and;

1.5 Alternative Use.

The tenant related risk factors are at main

level:

2.1 The Ratio between Income

Generated by the Tenant in the Property

and the Rent of the Property (Coverage

Ratio);

2.2 Influence of the Government on the

Stability of the Tenant;

2.3 Creditworthiness of the Tenant;

2.4 Quality of the Management of the

Tenant;

2.5 Vision of the Tenant;

2.6 Competition by Other Healthcare

Organizations and;

2.7 Type of Contract.

The importance of these risk factors are

shown in figure 1. In this figure the

average rating is set out against the

standard deviation. Figure 1 shows that

interviewees agreed that property related

risks (risk factor 1) are very important

while there is less consensus over the

importance of tenant related risks (risk

factor 2). It is noticeable that the coverage

ratio (risk factor 2.1) was found most

important on average. A director of a

Belgian healthcare REIT explained why he

gave a high rating to this risk factor. By

adjusting the rent level to the income of the

tenant a large part of the tenant risk can be

reduced. He added that the income of

healthcare organizations is strongly

dependent on government regulation so

that most healthcare organizations generate

roughly the same maximum income. For

this reasons most interviewees found this

risk factor very important.

A list of the 10 most important risk factors

at main level and sub level is shown in

table 1.

Table 1 shows that two sub-risk factors

related to the space market (risk factor 1.4)

are in the top 1 of highest rated risk

factors. These two risks are the influence

of the government on the demand for

Risk in Healthcare Real Estate Investment xix

Figure 1. The main risk factors set De hoofdrisicofactoren uitgezet naar gemiddelde belangrijkheid en de standaarddeviatie van de belangrijkheid. Het belang is gemeten op een 7-puntsschaal van 1(helemaal niet belangrijk) tot 7 (extreem belangrijk).

healthcare real estate (risk factor 1.4.1) and

the local development of the number of

elderly (risk factor 1.4.3). 8 of the 22

interviewees found the influence of the

government on the demand for healthcare

real estate extremely important (a 7). E.g. a

director of a Belgian healthcare REIT

argued that government policy changes can

be unpredictable and can have great

impact. Two other interviewees (a

healthcare consultant and a director of a

healthcare real estate fund) rated this

riskfactor at only 2; of low importance.

This particular director argued that

government policy is a risk factor that can

be circumvented by making sure the clients

will continue to be attracted to live

intramurally; even if the own contribution

to their stay increases. the property

attractive. A way to achieve this is by

making sure the property is attractive and

the rent is sufficiently low to absorb

changes in government policy. The

particular healthcare consultant in question

argued that government policy changes are

never abrupt and extreme and argued that

government policy is predictable to a

certain extent.

The number of elderly in an area with

intense required care is a very or extremely

important risk factor according to 15 out of

22 interviewees. These interviewees

argued that the development of the number

of elderly is a good indicator for the

development of the demand for healthcare

real estate.

On the third place of most important risk

factors in table 1 is the future development

1 Property Risks

1.1 Maturity of the Asset Market

1.2 Technical and Functional State

1.3 Location

1.4 Changes on the (Local) Space Market

1.5 Alternative Use

2 Tenant Risks

2.1 Coverage Ratio

2.2 Government Policy 2.3 Creditworthiness

2.4 Quality of the Management

2.5 Vision of the Tenant

2.6 Competition by Other Healthcare

Organizations

2.7 Type of contract

3,5

4,5

5,5

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

Me

an I

mp

ort

ance

Standard Deviation

Risk in Healthcare Real Estate Investment xx

Table 1. Descriptive statistics of the 10 risk factors with the highest mean.

Pla

cem

en

t

Risk Factor

Sam

ple

Siz

e

Min

imu

m

Max

imu

m

Ran

ge

Mo

de

Ave

rage

Stan

dar

d d

evi

atio

n

1 2.1 The Ratio between Income Generated by the Tenant in the

Property and the Rent of the Property 19 4 7 3 7 6.3 0.9

2 1 Retention of Value of the Property 18 5 7 2 6 6.2 0.7

3 1.1.6 Future development of the maturity of the asset market 9 5 7 2 5 5.9 0.9

4 1.4.1 Changes in government policy (e.g. increase in

contribution by clients) 17 2 7 5 7 5.9 1.6

5 1.4.3 Local development of the number of elderly with intense

required care 19 3 7 4 6 5.9 1.2

6 2 Stability of the Cash Flows Generated by Rental

Contract(s) 18 2 7 5 7 5.9 1.4

7 1.4 Changes on the (Local) Space Market 16 3 7 4 6 5.7 0.9

8 2.3 Creditworthiness of the Tenant 19 2 7 5 6 5.7 1.2

9 2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity,

EBITDA, etc.) 14 2 7 5 6 5.7 1.3

10 1.2.4 Functionality of the property for healthcare 17 3 7 4 6 5.6 1.2

of the maturity of the asset market (risk

factor 1.1.6). A healthcare real estate

manager of a Dutch institutional

investment company added this risk factor

because of the importance of the

development for the perception of

investors on the risk. The 8 other

interviewees who came after this manager

agreed that this risk factor is very

important. The functionality of the

property for a healthcare function (risk

factor 1.2.4) is the only risk factor in the

top 10 related to the technical and

functional state of the property (risk factor

1.2). The technical and functional state of

the property is one of the lowest rated main

risk factors. The low importance can partly

be explained by the low ratings that were

given by three interviewees: a researcher, a

consultant and a portfolio manager of a

non-profit healthcare real estate investment

company. These interviewees rated this

risk factor at only slight or low importance.

According to these interviewees a bad

technical state simply means additional

investments have to be made and does not

necessarily means more risk. There is more

consensus amongst interviewees over the

high importance of the functionality of the

property.

The only sub-risk factor in the top 10

related to tenant risks is financial

indicators of a tenant (risk factor 2.3.1).

Financial indicators indicate the

creditworthiness of the tenant (risk factor

2.3) which is seen by many interviewees as

very important. A creditworthy tenant

means less risk that the tenant will go

bankrupt and cancel the contract. A

Risk in Healthcare Real Estate Investment xxi

healthcare real estate consultant warned

that, although taking into account the

creditworthiness of the tenant is an

excellent way to mitigate contract risk, the

creditworthiness of a tenant can decline

rapidly if the healthcare organization has

bad management or a bad vision.

Different Points of View

During the interviewees it became evident

that there are two different points of view

on healthcare real estate investment. Some

investors have a tendency to manage risk

by focusing on the risk of an instable

tenant. Other investors try to reduce risk by

investing solely in properties with a low

chance of depreciation, even if the tenant

would go bankrupt. The first perspective

has similarities with corporate investment

while the second perspective is typical for

real estate investors.

Influence of the Length of Contracts

The most usual length of rental contracts is

15 years. When using short contracts of 10

years property related risk become more

important while tenant risks are more

important when using rental contracts

longer than 20 years. Markets with shorter

rental contracts are more suitable for

investors who focus on property related

risks factors while markets with longer

rental contracts are more suitable for

investors who focus on tenant risks.

Because healthcare organizations are not

always willing to sign long-term contracts

a shift can take place in which investors

are forced to focus more on property risks

instead of tenant risks.

Uncertainty over the Risk

The results show that there is still

uncertainty over the level of risk in

healthcare real estate investment. The risk

factors have a large standard deviation

between 0.7 and 2.0. This suggests that

opinions differ on the importance of the

risk factors. The average rating of 4.9

shows that the risk factors were rated

asymmetrically. A possible explanation is

that interviewees rated risk factors of

higher importance when in doubt.

Conclusions

The findings of this study are of added

value to the existing literature in a number

of ways. This study shows that, besides

macro-economic risk factors, there are

numerous risk factors at micro level that

influence the risk perception of investors.

It shows that there are differences in the

risk perception of investors and that there

are different ways to approach healthcare

real estate investment. Moreover, it

uncovers the uncertainties there are

surrounding healthcare real estate

investment and shows that uncertainty

places a role in risk perception in

healthcare real estate investment.

The results give investors, appraisers and

researchers input for a better

approximation for risk. The risk factors

and their importance can be used in the

investment decision process and to

appraise healthcare properties better. By

mapping out the risk factors and their

importance this study contributes to the

transparency and maturity of the healthcare

real estate market.

Discussion

This study has a couple of limitations. The

research method can be called into

question because it has resulted in too

many risk factors. A selection of the risk

factors can be used in follow up studies to

examine risk in healthcare real estate

Risk in Healthcare Real Estate Investment xxii

investment more closely. Despite these

limitations the study has contributed to the

knowledge on the risk of investing in

healthcare real estate. This study is the first

qualitative study on Dutch healthcare real

estate focusing solely on the risks. It offers

investors new knowledge they can

implement in their investment decision

process and gives insight in the different

points of view amongst investors.

Sources

Dale, D., Wolf, R., & Yang, H.F. (2015).

An assessment of the risk and return of

residential real estate. Managerial

Finance, 41(6), 591 - 599.

Ho, D.K.H., & Addae-Dapaah, K. (2015).

International Direct Real Estate Risk

Premiums in a Multi-Factor Estimation

Model. Journal of Real Estate Financial

Economics, 52–85.

McDonald, J.F., & & Dermisi, S. (2009).

Office building capitalization rates: the

case of downtown Chicago. The Journal

of Real Estate Finance and Economics,

39(4), 472-485.

Sivitanidou, R.C., & Sivitanides, P.S.

(1999). Office Capitalization Rates: Real

Estate and Capital Market Influences.

Journal of Real Estate Finance and

Economics, (18)3, 297-322.

Wheaton, W.C., Torto, R.G., Sivitanides,

P.S., Southard, J.A., Hopkins, R.E., &

Costello, J.M. (2001). Real estate risk: a

forward-looking approach. Real Estate

Finance, 18(3), 20-28.

Risk in Healthcare Real Estate Investment xxiii

Appendix 1. Comparison of the risk factors in the literature list and the final list.

Sample size Literature List Final List

Marketability of the Property 1 Retention of Value of the Property 18

Market maturity risks 1.1 Maturity of the Asset Market 18

Market size 1.1.1 Size of the asset market 19

Number of investors active on HCRE asset market

1.1.2 Number and diversity of parties active on the asset market

19

1.1.3 Transparency of the asset market 17

1.1.4 Standardization of HCRE 11

Investment volume of property 1.1.5 Availability of properties with the right investment volume for investors

17

1.1.6 Future development of the maturity of the asset market

9

1.1.7 Number and type of transactions (e.g. between investors)

2

Technical state of the property 1.2 Technical and Functional State of the Property 18

Age of the property 1.2.1 State of maintenance of the property 19

Recently renovated or not

1.2.2 Energy efficiency and durability of the property 19

1.2.3 Architectural appearance of the property 18

Functional Suitability of the Property

1.2.4 Functionality of the property for healthcare 17

1.2.5 Number of clients that can live in the property (e.g. >20)

16

1.2.6 Attractiveness of the property to other healthcare organizations

14

Percentage of apartments meant for low levels of care

Location 1.3 Location (with regard to healthcare use) 18

Location of the property

Density of the area 1.3.1 Population and building density of the surrounding area (e.g. urban or not)

18

1.3.2 Accessibility for family and friends of the clients and the staff of the tenant

19

1.3.3 Liveliness of the view and the architectural appearance of the surroundings

16

1.3.4 Safety of the surrounding area 17

1.3.5 Reputation and attractiveness of the neighborhood 16

1.3.6 Within or outside preferred investment region of the fund

9

1.3.7 Integration of the property in the surrounding neighborhood

5

Risk in Healthcare Real Estate Investment xxiv

Appendix 1 (continued). Comparison of the risk factors in the literature list and the final list.

Space market changes 1.4 Changes on the (Local) Space Market 16

1.4.1 Changes in government policy (e.g. increase in contribution by clients)

17

1.4.2 Medical developments that can influence the demand for HCRE space

16

Number of elderly with severe somatic and psycho-geriatric

conditions

1.4.3 Local development of the number of elderly with intense required care

19

1.4.4 Delay in the moment of moving out from their own house by future clients

6

1.4.5 Demand of other healthcare organizations on the space market (maturity of the space market)

17

1.4.6 Qualitative change in demand for space by clients 17

1.4.7 The length of the waiting lists 19

Rent levels 1.4.8 Rent levels of competing space 17

Supply of new space 1.4.9 Competing (new) supply of space in the vicinity 19

Vacancy rate 1.4.10 Vacancy rates of competing HCRE 19

Level of absorption of space

1.5 Alternative Use 16

1.5.1 Local development of demand and supply for alternative use (e.g. the development of the local

housing market)

17

1.5.2 Value of the alternative use (level of decline in return)

9

1.5.2.1 Technical flexibility of the property and suitability for alternative use (e.g. percentage of common

rooms)

17

1.5.2.2 Vicinity of services and facilities such as shops required for the alternative use

18

1.5.2.3 Changes in governmental technical requirements with regard to the alternative use

12

1.5.2.4 The measure of restrictions with regard to land use policy by the local government (e.g. whether

residential use is allowed)

14

1.5.2.5 The possibility of enough parking spots for the alternative use

17

Reliability of the Tenant 2 Stability of the Cash Flows Generated by Rental Contract(s)

18

Ratio between tenant earnings and rent

2.1 The Ratio between Income Generated by the Tenant in the Property and the Rent of the Property

19

Government policy changes 2.2 Influences of Government Policy Changes on the Stability of the Tenant

19

2.2.1 Sensitivity of the tenant to government policy changes on national and local level

17

2.2.2 Ratio of the rent and the regulated maximum rent if the separation between funding for healthcare and

housing would be implemented

14

2.2.3 Development of the policy of healthcare insurance companies (e.g. with regard to the allocation of the

capacity to different healthcare organizations)

14

Risk in Healthcare Real Estate Investment xxv

Appendix 1 (continued). Comparison of the risk factors in the literature list and the final list.

Creditworthiness of the tenant 2.3 Creditworthiness of the Tenant 19

2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity, EBITDA, etc.)

14

2.3.2 Future cash flows of the tenant (e.g. the next 2-3 years)

12

2.3.3 Length of the contracts with insurance companies 15

2.3.4 Number of contracts with insurance companies 15

2.3.5 (Bank) guarantees with regard to the rent 9

2.3.6 Relation with, and policies of, stakeholders such as banks and the Guarantee Fund for Healthcare

10

Management and vision of the tenant

2.4 Quality of the Management of the Tenant (the Healthcare Organization)

19

2.4.1 Customer satisfaction 17

2.4.2 The measure to which the tenant is capable to manage and control for efficient healthcare: the

quality of the control information

19

2.4.3 Staff turnover and absenteeism among the staff 18

2.4.4 Whether the tenant was under strict inspection by the government in the past 3 years

19

2.4.5 Composition and term of office of the management team

16

2.4.6 Adaptability of the tenant (e.g. flexibility in personnel costs)

14

2.4.7 The ratio between total income of the tenant and total expenditure on real estate (efficiency of the

use of real estate)

14

2.4.8 The level of continuity of the management team 6

Management and vision of the tenant

2.5 Vision of the Tenant 18

2.5.1 Plans on investment by the tenant 18

2.5.2 Strategy of the tenant with regard to (the flexibility of) the housing portfolio of the tenant (e.g. many or

few long term contracts)

18

2.5.3 The portfolio of different types of care that the tenant provides

17

2.5.4 The vision of the tenant on healthcare: whether the tenant has an attractive and distinctive healthcare

concept

16

2.6 Competition by Other Healthcare Organizations 14

2.6.1 Emergence of private healthcare organizations 14

2.6.2 Competitive power of the healthcare organization relative to other healthcare organizations

12

2.6.3 Power of the network of the tenant to attract new clients

5

2.7 Type of contract (standard ROZ contract or a contract met things like options to buy, declining

rents, financial leases, triple net enz.)

2

Risk in Healthcare Real Estate Investment xxvi

Risk in Healthcare Real Estate Investment xxvii

Preface

This report is the final product of my graduation thesis which serves to complete my master

Real Estate Management & Development at Eindhoven University of Technology. My

interest in real estate investment led me to the topic of healthcare real estate. Healthcare real

estate offers investors a new and growing real estate asset market, but investing in healthcare

real estate requires that investors gain new knowledge. With this study I hope to have

expanded on the currently underdeveloped knowledge on healthcare real estate investment.

I would like to thank several people for their involvement in this project. I would like

to thank Finance Ideas for offering me the opportunity to graduate on this interesting subject.

Furthermore, I would like to thank all the interviewees for sharing their knowledge so

enthusiastically. Your contribution has resulted in a deeper understanding of the healthcare

real estate market and the risks and uncertainties investors face. Thanks to your contribution

knowledge on healthcare real estate is greatly expanded and will result in a reduction in the

sense of uncertainty surrounding this new asset class.

I am grateful for my academic supervisors Stephan Maussen and Pauline van den

Berg, who gave excellent academic support and asked critical questions at the right moments.

I thank my company supervisor Pim Diepstraten for his practical input and support throughout

the entire process. Furthermore, I would like to thank Piet Eichholz for his support at decisive

moments, which has helped tremendously.

Last but not least, I would like to thank my family, friends and colleagues for their

support. You offered the conditions that made this study possible.

Tjeerd Kosse

Utrecht, February 2016

Risk in Healthcare Real Estate Investment xxviii

Risk in Healthcare Real Estate Investment 1

RISK IN HEALTHCARE REAL ESTATE INVESTMENT

1. Research Context

1.1. Introduction

The healthcare industry in The Netherlands has undergone big changes in recent years (Van

Ewijk, Van der Horst, & Besseling, 2013; Van der Wielen, 2014). These changes were mostly

caused by government policy changes in order to cut back the constant and alarming growth

of healthcare costs (Dantuma & Winkel, 2015; Van Ewijk et al., 2013; Ministerie van VWS,

2014; Van der Wielen, 2014). One of the ways to cut back costs was to change the way of

funding of healthcare real estate (HCRE) and to switch to performance oriented funding (Van

der Schaar, 2002; Nederlandse Zorgautoriteit, 2009; Nederlandse Zorgautoriteit, 2011). The

system of ex-post reimbursement is gradually changed to a performance oriented system

(Nederlandse Zorgautoriteit, 2011). In the performance oriented system funding will take

place entirely based on the number and type of clients the healthcare organizations receive

(Nederlandse Zorgautoriteit, 2011).

Because of this change it is evident that healthcare organizations have to adapt

themselves to the changing policies by making sure their real estate costs are covered based

on their performance. No longer is it financially viable to have high vacancy rates because

performance fees only cover the costs of most HCRE at an occupancy rate of 97%

(Nederlandse Zorgautoriteit, 2009). The policy changes have made healthcare organizations

responsible for the costs of real estate.

Because healthcare organizations are now funded based on their performance, lending

to an healthcare organization has become more risky (Van der Wielen, 2014; De Baaij, 2014,

2015; Postema, 2015). Banks have become more hesitant in providing funding for healthcare

organizations and set more strict terms on their loans to healthcare organizations (Van der

Wielen, 2014; Hermus, 2014; Postema, 2015). Housing associations are also retreating from

the HCRE asset market in order to focus on providing social housing (Van der Gijp, 2014;

Hermus, 2014, 2015; De Baaij, 2015) because government policy now encourages non-profit

housing associations to focus on their core purpose, which is to provide social housing

(Hermus, 2015; Scheijgrond, Anker, & Besier, 2015). This new situation has created the

incentive for healthcare organizations to search for alternative ways of financing their

Risk in Healthcare Real Estate Investment 2

operations and real estate (Van der Wielen, 2014; De Baaij, 2014; Hermus, 2014; Postema,

2015). One of these ways is by partnering up with real estate investors to rent (parts of) their

real estate instead of owning it (Hermus, 2014; 2015).

In foreign countries such as Belgium, the United Kingdom and the United States

investors have been investing in HCRE for several years (Van Elp & Konings, 2015; Berden

& Van de Velde, 2015; Hermus, 2015). Based on the positive experiences abroad, are

considering investing in Dutch HCRE (DTZ Zadelhoff, 2014; Schellens & De Bruijn, 2014).

HCRE is associated with diversification benefits, a hedge against an aging population, long

rental agreements, steady cash flows, growth perspectives, high availability of properties and

low risk with high returns (DTZ Zadelhoff, 2014; Van der Gijp, 2014; Van Elp & Konings,

2015; Hermus, 2014). Based on the prospect of adding a new asset class to their portfolio with

all these benefits, investors show clear signs of willingness to invest in HCRE (Berden & Van

de Velde, 2015; Hermus, 2014; Van Schie, 2014). Berden & Van de Velde (2015) argue that

HCRE is at the beginning of a boom which will lead to a mature and proper functioning asset

market. Van Elp & Konings (2015) estimate that the total volume of HCRE is 52 million

square meter (comparable to the size of the Dutch office market) and that it grows by roughly

0,8 million square meter per year. According to Van Elp & Konings the HCRE asset market

will be larger than the retail asset market by 2030. These findings are confirmed by DTZ

Zadelhoff (2014) who estimate that the amount of investment will have increased to € 825

million by 2017. This would mean a sevenfold increase in four years time (DTZ Zadelhoff,

2014). Because of this growth, DTZ Zadelhoff expects that by 2017 the demand will surpass

the supply of HCRE. However, in reality investors have not yet substantively invested in

HCRE (Schellens & De Bruijn, 2014). Investors are still unsure about the risks of investing in

HCRE. When they do wish to invest they often offer a lower price or require a higher return

than healthcare organizations are willing to accept (Van Schie, 2014; De Baaij, 2015). This is

caused by the phenomenon that as uncertainty over the risk of investing in real estate

increases the required cap rates increase (Wheaton et al., 2001). This leads to the following

problem statement.

Healthcare organizations are looking for alternative ways to finance their real estate.

Dutch real estate investors, on the other hand, show willingness to invest in HCRE but

hesitate because of uncertainty on the risk of investing in HCRE. HCRE is at the beginning

stage of becoming a new and substantial asset class on the Dutch real estate asset market

(Berden & Van de Velde, 2015; Van Elp & Konings, 2015). But the investment volume in

HCRE is still at a low level because investors are unsure of the risks and require a higher

Risk in Healthcare Real Estate Investment 3

return than healthcare organizations are willing to accept (Van Schie, 2014; De Baaij, 2015).

Wheaton et al. (2001) present support that as uncertainty over the risk of investing in real

estate increases the required cap rates increase. This phenomenon can be seen on the Dutch

HCRE market, where high risk premiums are required because of uncertainty on the risk of

investing in HCRE (Van Schie, 2014; De Baaij, 2015). To stimulate more investment more

knowledge is required on the risk of investing in HCRE to take away some of the uncertainty.

The supposition of this study is that by offering more clarity on the risks investors will

become less hesitant about investing in HCRE. In short the problem statement is:

There is a lack of knowledge on the level of risk of investing in HCRE properties.

1.2. Research Objective and Questions

The preceding introduction has shown a knowledge gap in the practice of HCRE investment.

In order to connect demand and supply on the HCRE property market new knowledge is

required on the risk of HCRE. This has resulted in the following research objective and

research questions.

1.2.1. Research Objective

The main objective of this thesis is to investigate the risks of investing in Dutch HCRE and

the importance of these different risks to real estate investors.

1.2.2. Research Question

What are the risks of investing in Dutch HCRE and the importance of these risks to real estate

investors?

I. What is the context of the current situation on the HCRE asset market?

II. What are the risks of investing in HCRE?

III. How important is each of these risks to investors?

1.3. Scope

The scope of this study is limited to only one category of HCRE. There is no unequivocal

definition of HCRE, although a generally accepted definition of HCRE is "real estate related

to healthcare". Because this definition is rather vague, more specific definitions have been

developed. The definition of HCRE used in this thesis is based on the broad definition used by

Van der Gijp (2014) and Van Elp & Konings (2015):

HCRE is real estate in which healthcare services are being provided.

Risk in Healthcare Real Estate Investment 4

HCRE is in more diverse in form and appearance than housing, offices or retail. Large

hospitals, worth of hundreds of millions, and housing at which inhabitants receive healthcare

services both fall into the same category. To simply limit the scope of this study only one

category is selected: intramural elderly HCRE. Intramural elderly HCRE are facilities for

elderly with high levels of required care. The real estate comes in the form of memory care

facilities and skilled nursing care facilities, or a combination of both. Besides elderly

intramural HCRE there are the following other seven categories of HCRE: life-cycle proof

housing; care at home; intramural mental HCRE; intramural handicap HCRE; and primary,

secondary and tertiary HCRE (Van der Gijp, 2014). An overview of all eight categories of

HCRE, which are marked (light) grey, can be seen in figure 1.1.

Intramural elderly HCRE is selected as the most suitable category for this study for the

following reasons. It is the most popular type of HCRE amongst Dutch and Belgian investors

at the moment (De Baaij, 2015). There are many intramural elderly HCRE properties with an

acceptable investment volume, which makes the potential market relatively large (Van Elp &

Konings, 2015). This type of real estate offers diversification benefits because it is

substantially different from regular housing. Housing real estate is being rented by numerous

tenants, whereas intramural HCRE is rented by only one tenant: a healthcare organization

(Van Elp & Konings, 2015). Because the care for elderly with high levels of required care is

mostly driven by demographic factors and less by the state of the economy intramural elderly

HCRE is less sensitive to the business cycle (Hermus, 2014; Berden & Van de Velde, 2015).

Withal, the choice to focus on elderly HCRE was mostly based on the large growth

HCRE

care

life-cycle proof housing

care at home

intramural HCRE

mental HCRE

handicap HCRE

elderly HCRE

cure

primary HCRE

secondary HCRE

tertiary HCRE

Figure 1.1. The different categories of HCRE. Source: Van der Gijp (2014), edited by author.

Risk in Healthcare Real Estate Investment 5

perspective. It is expected that the amount of people in need of elderly healthcare will grow

because the population is ageing (Van Elp & Konings, 2015; Van der Gijp, 2014). This might

seem contradictory to recent events because recent policy changes have temporarily reduced

the total number of elderly residing in intramural HCRE (Van Galen, Willems, & Poulus,

2012). Elderly with low levels of required care are no longer eligible for intramural

healthcare, which has temporarily resulted in a decrease of demand for this target group

(Regeling langdurige zorg, 2015; Van Galen, Willems, & Poulus, 2012). However, elderly

with severe somatic and psycho-geriatric health problems, who require more intense care,

continue to receive intramural healthcare (Regeling langdurige zorg, 2015; Van Galen,

Willems, & Poulus, 2012). The number of people with this high level of required care is

expected to grow substantially (Van Galen, Willems, & Poulus, 2012). This can be seen in

figure 1.2.

Figure 1.2. Development of demand for intramural elderly HCRE. The number of people with high levels of required care, categorized by type of required care. Source: Van Galen, Willems, & Poulus (2012), edited by author.

Figure 1.2 shows that the demand for memory care will continue to rise particularly rapidly.

Because of the aging population dementia will grow explosively the coming years; by over

100% by 2040 (Alzheimer Nederland, 2014). Alzheimer Nederland (2014) expects that the

number of dementia patients will peak in 2055 at 690.000 people. These numbers show that

there are strong demographic drivers for intramural elderly HCRE.

1.4. Research Design

This study is divided into two parts: a descriptive part, which consists mostly of literature

research, and an explorative part. The literature research is aimed at collecting all relevant

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Risk in Healthcare Real Estate Investment 6

information on HCRE and the risks related to investing in HCRE. The explorative part is

aimed at finding new theoretical and practical information on the risk of HCRE investment

through interviews. This knowledge could be used for further studies on this subject, but also

for direct implementation in the investment decision process of investors. An overview of the

research design can be observed in figure 1.3.

1.5. Research Outline

This thesis is divided into seven chapters. The contents of these chapters is explained

accordingly.

The first chapter of this thesis is the introduction in which the subject of this thesis and

the problem statement is introduced. The first chapter also describes the research objective

and questions, the scope of the study, the research design and the research outline.

The second chapter of this study is concerning the context of HCRE investment. The

context of the situation on the HCRE asset market is explained by first clarifying what an

asset market is and how the market value is determined on an asset market. Chapter two gives

additional context on the stage of maturity of the HCRE asset market and how it is expected

to develop into a mature market. It also explains the current practice of HCRE investment and

the characteristics of HCRE as an investment.

Chapter three is a literature review on the risk of investing in HCRE. It goes into the

subject of risk in the context of real estate investment. It covers what investment risk is and

what levels of risk there are. Above all, it presents a literature review on the risks of investing

in real estate and in particular; HCRE.

Interviews with consultants and (non-profit) real estate investors to find additional risk factors and to find the relevance and

importance of the different risk factors

Describe the context of the Dutch HCRE asset market

Literature research to find all risk factors associated with HCRE

Synthesize the risk factors found in the literature

descriptive part (literature research)

explorative part (interviews)

Figure 1.3. Research design. The consecutive proceedings taken in this study, consisting of two parts: a descriptive and an explorative part.

Risk in Healthcare Real Estate Investment 7

Chapter four explains the methodology this study and covers the way the interviews

were carried out. Furthermore, it contains information on the interviewee selection, method of

analysis and contains a description of the fieldwork.

In Chapter five the results of this study are presented.

In Chapter six the practical and theoretical implications of the results are discussed as

well as recommendations and a discussion.

Risk in Healthcare Real Estate Investment 8

Risk in Healthcare Real Estate Investment 9

2. Theoretical Background

The introduction already stated that in the current HCRE asset market there is lack of

knowledge on the risk. This chapter goes more into detail on how this leads to higher return

requirements, longer rental agreements or a lower market value. Furthermore this chapter

gives a frame of reference to the stage of maturity the HCRE property market currently is in.

Lastly, it explains current practice in HCRE investment and clarifies the characteristics of

HCRE as an investment.

2.1. The Real Estate System, the Asset Market and Market Value

To understand the HCRE asset market it is essential to understand what a real estate asset

market is and how supply and demand meet on a real estate asset market. The following

description of the real estate system is based on Geltner & Miller (2001). The real estate asset

market, or property market, is an integral part of the real estate system. Discussing the asset

market requires a basic understanding of the workings of the real estate system, which

consists of the space market, the development industry and the asset market (Geltner &

Miller, 2001). A simplified visual overview of the real estate system is illustrated in figure

2.1.

On the asset market a real estate investor constitutes the demand side. In the case of a sale-

lease-back arrangement of HCRE the supply side on the asset market is formed by healthcare

organizations. On the space market, the interaction between the supply of space by investors

and the demand of space by tenants determines the height of the rent and the occupancy rates.

The height of the rent and the occupancy rates influence the operating cash flow of the

Asset Market

Based on level of risk

Development Industry

Space Market

Cash Flows

Property Market Value

Market Required Cap Rate

Supply (Owners selling)

Demand (Investors buying)

Figure 2.1. The real estate system (simplified). The interaction of the space market, the asset market and the development industry. Source: Geltner & Miller (2001), edited by author.

Risk in Healthcare Real Estate Investment 10

property. Since the operating cash flow is one of the elements used to determine the market

value of a property on the asset market the space market is inseparably connected to the asset

market.

In the asset market supply and demand consists of owners selling and investors

buying. The market value of the property is determined by both the cash flows of the property

and the market required cap rate. Investors ideally determine the market required cap rate

based on their perceptions on risk1.

On the HCRE asset market real estate investors are undecided on the risk of investing

in HCRE. When they do wish to invest they often require a high cap rate (Van Schie, 2014;

De Baaij, 2015). Wheaton et al. (2001) present support that as uncertainty over the risk of

investing in real estate increases the required cap rates increase. This phenomenon is

exemplified on the Dutch HCRE market, where high risk premiums are required by investors

because of a lack of consensus on the risk (Van Schie, 2014; De Baaij, 2015). Because market

required cap rates are high on the HCRE asset market the market value of the properties on

this market are low. This is due to the way cap rates influence the market value; when cash

flows remain equal and the market required cap rate rises, the market value of properties

depreciates. Because investors require a high cap rate the appraised market value is below the

acceptance levels of most healthcare organizations (Van Schie, 2014; De Baaij, 2015). Some

investors are willing to accommodate an acceptable return if the healthcare organization

agrees to sign a long-term contract. This epitomizes the predicament on the HCRE asset

market at its current stage; the beginning stage.

2.2. Stages of Maturity of an Asset Market

HCRE is at the onset of becoming a new and substantial asset class on the Dutch real estate

asset market (Van Elp & Konings, 2015; Berden & Van de Velde, 2015; Hermus, 2015). An

asset market goes through certain stages as it matures. Although these stages are gradual and

inadmissible to define, three stages are distinguished in the literature: the emerging market,

the developing market and the mature market (Keogh & D'Arcy, 1994; Chin, Dent, &

Roberts, 2006). Keogh & D'Arcy (1994) and Chin et al. (2006) studied the maturity of real

1 Apart from the risk, the cap rate is in fact also influenced by the opportunity cost of capital. Investors have a set amount of

capital available to allocate to several potential types of assets. The allocation of investment depends on the relative attractiveness of an asset class; as other types of assets become less attractive, real estate can become relatively more attractive to invest in. Thus, the performance of

other assets, such as stocks and bonds, will influence the attractiveness of real estate. E.g. if bonds and stocks become less attractive for

investment because they offer lower returns, investing in real estate becomes more attractive, and subsequently the height of the market required cap rate for real estate will drop. Another important factor investors take into consideration has a strong influence on the risk: the

growth expectations of the future cash flows. As the growth expectations rise, the risk of receiving lower than expected returns lowers.

Subsequently the market required cap rates will lower as well.

Risk in Healthcare Real Estate Investment 11

estate asset markets. Maturity, according to Chin et al. (2006), is defined as "an intrinsically

desirable set of market features" (p. 51). Many of the desirable characteristics they mention

are concerning real estate asset markets of entire countries and not specific sectors within

those countries. Some of the factors Chin et al. mention, also influence the maturity of Dutch

HCRE. To begin with the "existence of a sophisticated property profession with its associated

institutions and networks" (p. 51). As Dutch HCRE is a relatively new category, previously

unavailable for investment until recent government policy changes, investors are now at the

stage of orienting themselves on this new market (Berden & Van de Velde, 2015). Because

HCRE is quite knowledge intensive (Hermus, 2014), these activities have not yet resulted in

substantial investment. This demonstrates that the institutions and networks are still under

development. Chin et al. also stress the importance of the existence of "extensive information

flows and research activity" (p. 51). Information availability improves the transparency of the

market and reduces unexpected outcomes. Statistical analysis on the risk and return is

restricted by a lack of transactions which ensues in a lack of transparency (Hermus & Veuger,

2015). Although data on transactions is accumulating as more transactions occur every year,

the lack of statistical evidence shows the immaturity of the HCRE asset market.

A recent example, useful in the context of this thesis, of how a market can mature is

the Belgian HCRE asset market. The following paragraph is based on Berden & Van de Velde

(2015). The Belgian HCRE asset market was still an emerging market at the turn of the

century. By now Belgian investors such as Cofinimmo, AG Real Estate and Aedifica have

collectively invested over € 1,6 billion in Belgian HCRE. An example of the growth of the

HCRE portfolio of Belgian investors is depicted in figure 2.2.

Figure 2.2. The development of the portfolio of the Belgian HCRE investor Aedifica. The volume of investment by property type, in million euro. Source: Aedifica (2015), edited by author.

Figure 2.2 shows that the investment volume in elderly care facilities by Aedifica has

gradually increased (Aedifica, 2015). This gradual increase is related to the development of

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Risk in Healthcare Real Estate Investment 12

the maturity of the Belgian HCRE asset market. When the investment firm Cofinimmo

decided to start investing in HCRE in the early 2000s, the market was still underdeveloped.

The Belgian healthcare industry was unprepared for the growing demand for HCRE, and was

not able to finance the development of new HCRE. In this environment larger healthcare

organizations thrived as they were able to expand and reap the benefits of economies of scale.

To be able to expand they focused their capital on their core business (to provide healthcare)

by partnering up with investors. The investors provided funding for the development of new

HCRE. These partnerships laid the foundation for the Belgian HCRE asset market. Both

investors and healthcare organizations had to come to an understanding on the kind of

agreements they would devise regarding the duration of the rental agreement, the maintenance

of the properties, the entrusted duties of both parties etc. Because of the success of these early

transactions the popularity of HCRE grew among other investors. As other investors started to

invest the market size and maturity grew until the Belgian HCRE became commonly known

as a mature market. This example demonstrates that as the knowledge on the Belgian HCRE

market increased, the size and transparency of the market increased alongside with it, and vice

versa. Berden & Van de Velde (2015) suggest that the Dutch HCRE market will go through a

similar development.

A similar comparison was made by Hermus (2015) between the British and Dutch

HCRE market. The following explanation is based on Hermus (2015). The government policy

changes that recently occurred in The Netherlands are similar to policy changes in the United

Kingdom some years ago. Like in Belgium, British healthcare organizations decided to focus

their capital on their core business, entrusting investors with opportunities for investment. By

turning over their real estate they were able to improve their solvency. In The Netherlands

healthcare organizations have been renting their real estate likewise, admittedly from non-

profit housing associations. But housing associations are retrieving from the HCRE asset

market to be able to focus on providing social housing. These circumstances accommodate an

opening for investors to offer healthcare organizations the opportunity to sell a part of their

portfolio with a sale-and-leaseback arrangement to improve their solvency. Hermus expects

that in the coming years the number of investors active on the Dutch HCRE market will

increase, resulting in a more mature and transparent asset market. For healthcare

organizations this has the additional benefit of more competition among investors which will

drive up the market value.

Risk in Healthcare Real Estate Investment 13

2.3. The Current HCRE Investment Practice in The Netherlands

HCRE investment is still at the beginning stage in The Netherlands. The practice of HCRE

investment in this stage is significantly different from other types of real estate. HCRE has

several advantages and disadvantages in comparison to other types of real estate. The

advantages and disadvantages mentioned by Hermus (2014) and Berden & Van de Velde

(2015) are shown in table 2.1.

Table 2.1. The advantages and disadvantages of investing in HCRE. Source: Hermus (2014) and Berden & Van de Velde (2015), edited by author.

Advantages Disadvantages

Long rental agreements 1,2

The market is not (yet) transparent 1

Hedge against inflation 1,2

Political risk 1

Strong demographic drivers 1,2

Knowledge intensive 1

Low influence of the business cycle 1,2

Availability of high quality properties 1,2

Social impact on society 1

Hedge against the aging population 3

1: mentioned by Hermus (2014) 2: mentioned by Berden & Van de Velde (2015) 3: mentioned by Van der Gijp (2014)

One of the advantages mentioned is the length of the rental agreements. In HCRE rental

agreements have historically been long. Rental agreements of over 10 years are still very

common today. In HCRE investment long rental contracts with reliable partners ensures

stable cash flows that are indexed for inflation (Van der Gijp, 2014; Hermus & Veuger,

2015).

Because the rental contracts are indexed for inflation they offers a hedge against the inflation.

HCRE experiences strong demographic drivers caused by the aging of the population.

Because the demand for HCRE is mostly demographically driven it is less susceptible to

economic recessions. In the UK periodic returns show less volatility and seem to be less

susceptible to the negative impact of the business cycle than other types of commercial real

estate (Van der Gijp, 2014). Another advantage mentioned by Hermus and Berden & Van de

Velde is that the availability of properties is still high because investment in HCRE still needs

to regain.

Hermus also mentions three disadvantages. The developing HCRE asset market is not

yet transparent. Some of the causes hereof are a lack of references and difficulties in valuating

HCRE. Another disadvantage is political risk. Because the healthcare industry is heavily

regulated and depended on government policy, each change in government policy can have

far-reaching effects on HCRE. Another disadvantage is the high level of required knowledge

to be able to invest in HCRE. Some investors might adjourn investing in HCRE for this

Risk in Healthcare Real Estate Investment 14

reason but others might see investing in a knowledge intensive real estate type as a

competitive advantage.

Although Berden & Van de Velde (2015) and Hermus seem to agree on most

advantages, Hermus (2014) sees a disadvantage in the limited possibilities for diversification

within HCRE. Berden & Van de Velde suggest that by partnering up with a healthcare

organization an investor can achieve diversification by means of spreading investment over

several locations. When trying to achieve diversification in this way the strategy of the partner

is a key element. If the strategy of the partnering healthcare organization is to expand and to

provide healthcare in a range of different locations the investor can provide rental properties

and in that way diversify his portfolio geographically (Berden & Van de Velde, 2015).

Whether HCRE can offer diversification within a portfolio of different types of real estate

remains undisputed.

HCRE has another specific benefit not seen in other real estate types. Pension funds

and insurance companies can benefit by investing in HCRE indirectly by benefiting from the

improved functioning of healthcare organizations (Van der Gijp, 2014). The aging of the

population will result in more pensioners and more expenditure for the care of elderly. By

investing in HCRE pension funds and insurance companies can hedge against the aging

population because the demand for HCRE will rise as the population ages. Moreover,

investing in HCRE can offer investors the benefit of having social impact (Hermus, 2014).

Besides different advantages and disadvantages HCRE investment has other typical

characteristics. Typical about the current practice of HCRE investment in The Netherlands is

an emphasis on long and stable rental agreements brought about by low expectations on the

exit values and little faith in the functioning of the HCRE space market. In a properly

functioning space market tenants compete with each other for space through pricing. An

example of a properly functioning space market is the housing market. If the tenant of an

apartment cancels his rental contract the property is expected to be rented out to one of the

many potential tenants at a price resembling demand and supply on the space market. Such

confidence in finding a tenant is lacking on the HCRE space market. Once the rental contract

of a HCRE property ends, the investor expects that the chance of finding a healthcare

organization willing to rent the property at a reasonable price is low (Hermus & Veuger,

2015). The lack of confidence in being able to find a tenant is at the root of low expected exit

values (Van der Gijp, 2014). Because HCRE is specifically aimed at a much smaller pool of

potential tenants the market value is strongly dependent on the company-specific commercial

Risk in Healthcare Real Estate Investment 15

exploitation of the property by the tenant (Hermus & Veuger, 2015; Olde Bijvank & Van

Oostveen, 2015). Any alternative use of the property will be commercially less viable than the

original function (Hermus & Veuger, 2015). This is especially the case for old properties that

were build with no alternative use in mind (Hermus & Veuger, 2015). Because exit values are

expected to be low an investors needs to compensate by either increasing the rent, lowering

the initial investment or lengthening the rental period. To illustrate this phenomenon a

simplified visualization of the cash flows of an investment in a property is shown in figure

2.3.

Figure 2.3 shows that at the end of the rental period the exit value is substantially lower than

the initial investment. If investors can foresee the depreciation of the value of the property

compensation must take place by increasing rental income. Rental income can either be

increased by increasing the rent or by extending the rental period. Because healthcare

organizations can only afford a certain maximum rent the investor is left with no option but to

extend the rental period. For this reason rental contracts in HCRE are very long; often over 15

years (Berden & Van de Velde, 2015; Van der Gijp, 2014). To increase the exit value an

investor can take into consideration the value of the alternative use when investing in new

properties (Hermus & Veuger, 2015). Nonetheless, a better functioning space market would

unquestionably increase exit values to the point that alternative use would only be

complementary.

Because HCRE is seen as a type of real estate in which the market value is strongly

dependent on the company-specific commercial exploitation of the property by the tenant, risk

management includes finding a reliable tenant to ensure that the property will have a reliable

exploitation throughout its life-span. Therefore, to be able to invest in HCRE an investor must

not only have knowledge on real estate; additional knowledge is required to be able to

rent

depreciation

exit value

investment

rental period

Figure 2.3. Simplified visualization of the cash flow of an investment in a property.

Risk in Healthcare Real Estate Investment 16

estimate the stability of the tenant (Berden & Van de Velde, 2015). The additional required

knowledge makes investing in HCRE rather knowledge intensive (Hermus & Veuger, 2015).

An investor must have basic knowledge on the business model of healthcare organizations

and should be able to understand whether the tenant is creditworthy based on liquidity and

solvency ratios. Recently the solvency of healthcare organizations has improved (Van der

Gijp, 2014; De Baaij 2014), which makes investing in HCRE more viable. Long-term

contracts with reliable partners have become a way to mitigate the risk of a low exit value.

However, healthcare organizations also have to agree on signing long-term rental contracts.

There are several considerations healthcare organizations make when contemplating

leasing or owning. Leasing can improve the liquidity and solvency position, which is often a

requirement for improvement and expansion of the primary business process (Hermus, 2014;

Berden & Van de Velde, 2015). Healthcare organizations can start leasing by either selling a

part of their assets to investors via a sale-and-lease-back contract or by leasing a new property

constructed by investors. A sale-and-lease-back contract improves the solvency of the

healthcare organization while leasing new property offers the opportunity to expand without

the loss of liquidity and solvency (Hermus, 2014). However, financial lease (as opposed to

operational lease) will show up on the balance sheet of healthcare organizations and thus offer

no solution in terms of solvency. Healthcare organizations should weigh out these benefits

against the downsides of leasing. The most important downsides are the length of the rental

agreement and higher annual costs. Long rental contracts are not always in line with the

strategy of healthcare organizations. For this reason healthcare organizations do not always

agree on signing a long-term contract with an investor. Another aspect that plays an important

role is that rental payments are usually higher than the interest paid on a loan obtained from a

bank. Healthcare organization do not always consider ownership as inconsistent with their

strategy. Historically they have always owned real estate, giving them a historical

justification.

Risk in Healthcare Real Estate Investment 17

3. Literature Review: Risk in HCRE Investment

This chapter examines the subject risk in the context of real estate investment in HCRE. It

covers what is meant by risk from an investment perspective and what levels of risk there are.

In addition, it reviews what risk factors are associated with real estate and specifically HCRE

in the literature.

3.1. Risk in the Context of Real Estate Investment

To fully understand what is meant by risk in the context of real estate investment one needs to

understand how investors characterize a real estate asset class and assess the risk of a property

in that asset class. To do this one has to think from the perspective of an investor and look at

HCRE as a potential new asset class to add to an existing portfolio. The question arises: How

do investors think of investing in HCRE and how do investors characterize the risk of an asset

class? The answer to these questions can be found in the literature. The following explanation

is based on Geltner & Miller (2001).

In order to answer these questions it is useful to define what an investment is.

According to Geltner & Miller (2001, p. 128) it is "the act of putting money aside that would

otherwise be used for current consumption expenditure." Investment can be done with a

growth objective (to accumulate wealth) or with an income objective (to generate a current

cash flow). Investors thus think of assets as means to achieve these objectives. These assets

can be in the form of stocks, bonds, real estate or any other form of investment opportunities.

However, by investing investors realize that they are taking a risk that the investment might

not be as profitable as expected. Therefore an investor is generally interested in only two

things when investing: the expected risk and the expected return of an asset. An investor looks

at risk from the mean-variance perspective. From this perspective, risk is the volatility in the

periodic returns of the asset. Or better yet, the volatility of the entire portfolio, and the

contribution of that particular asset to the volatility of the entire portfolio.

When discussing risk and return from an investor perspective it is inevitable to

mention the mean-variance portfolio theory developed by Harry Markowitz. Following the

mean-variance portfolio theory, or Markowitz or Modern Portfolio Theory (MPT), an investor

must try to minimize the volatility of the expected return of the entire portfolio of assets he is

holding (Markowitz, 1952). The MPT assumes that investors can predetermine the expected

return they require. E.g. a pension fund can calculate the required return they need in order to

be able to pay out participants of the pension scheme. Based on this expected return investors

need to allocated their capital in such a way that the expected return of the entire portfolio will

Risk in Healthcare Real Estate Investment 18

have the least amount of volatility. This illustrates the mean-variance perspective that

investors take on; the volatility of the return of the entire portfolio represents the risk that the

return will end up lower than expected.

Intuitively, it makes sense that if a portfolio is made up of different types of assets the

total volatility of the entire portfolio will be reduced because not all assets will correlate

completely with each other. E.g. if the return of stocks will go down, the return of real estate

will not necessarily go down the same amount. Therefore a portfolio containing more than

one asset class will have less volatility and thus less risk. This introduces the idea that by

diversifying a portfolio an investor experiences diversification benefits. In MPT the challenge

lays in finding the optimal allocation of the different asset classes in order for the volatility of

the entire portfolio to be minimized (Markowitz, 1952).

But what if a new asset class were to be introduced, such as HCRE in this study? How

can one determine the risk of this asset class? The Capital Asset Pricing Model (CAPM)

developed by William Sharpe and John Lintner is aimed at finding the answers to these

questions. CAPM is an offspring of MPT and has the same mean-variance perspective on risk;

that risk is determined by the volatility of the return of the entire portfolio. If this is true, then

the risk of a new asset class is the contribution of that asset to the volatility of the return of the

entire market portfolio. The expected return of an asset can then be calculated by using the

CAPM formula (Sharpe, 1964; Lintner, 1965). Sharpe (1964) and Lintner (1965) argue that

the covariance of the asset with the portfolio is the risk of the portfolio caused by the asset,

and the variance of the portfolio is the risk of the entire portfolio. In the CAPM model a

measure called "beta" is calculated. Beta is an intuitive measure for risk because it shows the

fraction of the risk of the entire portfolio caused by the asset. CAPM also shows that, if the

expected return of the portfolio remains the same, the return of an asset can be calculated by

its beta. As an asset's beta increases, the minimum expected return of that asset should

increase as well. This is visualized in figure 3.1.

Risk in Healthcare Real Estate Investment 19

The line in figure 3.1 is called the security market line (SML), which shows the basic

relationship between risk and return in an asset market in equilibrium. The relationship

between risk and return as depicted in figure 3.1 is so fundamental that it has become a basic

investment principle.

The assumption in the CAPM is that risk can be defined by only one correlation

estimate. Intuitively one recognizes that this correlation estimate could be expanded into

several. For this reason studies on real estate in recent years have been expanding the single-

beta CAPM into multi-beta or multifactor risk models such as the Arbitrage Pricing Model

developed by Ross (1976) and the Multifactor Asset Pricing Model developed by Ling &

Naranjo (1998). Instead of considering only one risk-factor, multifactor risk models can

define risk in multiple dimensions. These models allow for more than one beta to be

calculated and allow for several risk factors to be included in the models.

Applying these models to HCRE would offer investors clear information on the risk of

HCRE. However, in the case of Dutch HCRE such models unfortunately cannot be applied

because of a lack of data. Beside a lack of data, there are several other reasons that make real

estate in general less suitable for using MPT, CAPM and multifactor models (Geltner &

Miller, 2001). Furthermore, new scientific insights have made calculating betas to find the

risk debatable. Most literature describe risk as the volatility of the return (Geltner & Miller,

2001; Hull, 2012). However, the intuitive perception of risk is the likelihood of a worse than

expected outcome (Swisher & Kasten, 2005). Volatility does not incorporate this idea because

when the return goes up, the volatility of the return goes up and thus risk theoretically has

increased. This is not only counterintuitive; it is also a misrepresentation of risk because the

SML

0

Exp

ecte

d r

etu

rn (

)

Risk ( )

Figure 3.1. Security Market Line. This figure shows that as the risk of an asset ( ) goes up, the risk premium ( ) of that asset goes up proportionately and is added to the risk free rate ( ).

Risk in Healthcare Real Estate Investment 20

periodic returns of an asset often do not follow a normal distribution (Swisher & Kasten,

2005; Mamoghli & Daboussi, 2010). Therefore, when calculating beta using CAPM the

perception of risk could be too optimistic or too pessimistic (Chong, Jin, & Phillips, 2013).

An alternative would be to use downside risk instead of volatility, which is aimed at the

probability that the return is lower than expected (Roy, 1952, cited in Chong, Jin & Phillips,

2013). Mamoghli & Daboussi (2010) provide support that downside risk is a better measure

for risk than CAPM's beta because of skewness and kurtosis in the probability distribution of

returns. They compared CAPM with downside-CAPM; a model developed by Estrada (2002,

cited in Momoghli & Daboussi, 2010), which allows for the investor to set an expected return

in order to calculate the chance that the return will be lower than expected based on the

volatility of the periodic returns of that asset. The downside-CAPM is based on the asset 's

downside standard deviation of returns; in short the semideviation (Estrada, 2007).

Downside risk and semideviation is still under development and for several reasons it

is not yet regular practice in the investment world (Swisher & Kasten, 2005). In this study the

concept behind downside risk, that risk is represented by the probability of a lower than

expected return, is used as the definition of what risk is in the eye of investors. It is a more

intuitive measure of risk and allows for a better focus on what really matters to an investor.

In the practice of real estate investment the assessment of risk is incorporated into the

valuation method. When investing in a property, first the value of the property is estimated

using a valuation method. The most common and most advised method is the discounted cash

flow method [DCF] (Lusht, 2001; Geltner & Miller, 2001). In this method the cash flows are

used in combination with the required internal rate of return [IRR] in order to determine the

value of the property (Lusht, 2001; Geltner & Miller, 2001). In this setting the meaning of risk

is the probability that the value of the property is lower than expected (downside risk). The

higher the probability that the value will be lower than expected the higher the IRR must be in

order to compensate for the risk.

Investors translate risk into a higher expected return by using surcharges on expected

return that investors require (Buffing, Achterveld, & Conijn, 2015). This is called the buildup

method (Chong, Jin, & Phillips, 2013), in which the expected return is based on the risk free

rate plus several risk premiums depending on the type of investment. This can be seen in the

following formula:

(1)

Risk in Healthcare Real Estate Investment 21

in which the expected return is based on the risk free rate and the risk premiums for

real estate general risks ( ), property type specific risks ( ) and property specific

risks ( ) (Buffing et al., 2015). Real estate general risks are risks that apply to all types of

real estate. Property type specific risks apply specifically to the entire type of properties and

property specific risks are risks that are specific for each individual property. This means that

one particular property shares the same real estate and property type risks with other

properties in the same type but has specific risks at property level. In order to illustrate this a

model was developed: the Hedonic Risk Model (HRM). The HRM is based on the concepts of

the hedonic value model or hedonic pricing model introduced by Rosen (1974), that uses the

characteristics of the building, renter and the environment to find the price of real estate. If the

same hedonic approach would be applied to the risk of a good, the hypothesis would be that

risk is determined by the risk-bearing characteristics of that good. In a formula risk

(semideviation of asset : ) can then be expressed as the function of the implicit risk-

bearing characteristics ( in the formula . This is the

HRM introduced in this study. Unfortunately, in this study risk is unknown and

therefore it is impossible to use statistical analysis to find the individual values for

. This study can, however, offer insight into the characteristics (

. A visualization of the HRM can be seen in figure 3.2.

The idea that the level of risk of real estate can be estimated by examining the characteristics

of real estate has been subject of many studies in which attempts have been made in

investigating which characteristics ( determine the risk. These risk-bearing

Figure 3.2. The HRM: Hedonic Risk Model. The risk of investing in real estate can be broken down into several risk factors based on the notion of the hedonic hypothesis. The risk can be divided into three levels of risk: real estate general risks, property type specific risks and property specific risks.

Risk:

Real estate general risks

Property type specific risks

Property specific risks

risk factors: characteristic t/m

risk factors: characteristic t/m

risk factors: characteristics t/m

Risk in Healthcare Real Estate Investment 22

characteristics are called: risk factors. The following literature review will reveal some of the

different risk factors that were found in the literature.

3.2. Risks associated with Real Estate

Because there are few sources on the risk of HCRE investment scientific works on other real

estate types are included in this literature review. HCRE is strongly correlated to other real

estate types, as shown by Van Elp & Konings (2015). This can partly be explained by real

estate general risk factors such as large macro-economic effects which influence all real estate

types. Another explanation is that some of the property type specific risks and property

specific risks for other real estate types could be similar to those of HCRE.

There have been several studies on the risk factors of real estate using CAPM and multifactor

models of which some of the more recent are described hereafter. Dale, Wolf & Yang (2015)

investigated risk in investing in residential real estate. They observe that the betas for

residential real estate, as calculated in several studies using CAPM models, portray residential

real estate as an asset class with an exceptional high return to risk ratio (Dale et al., 2015).

According to Dale et al. the risk calculated using CAPM does not reflect the true underlying

risk of residential real estate. Dale et al. add two risk factors to the CAPM: liquidity risk and

leverage risk, and find that by adding these risk factors the betas they find are more realistic.

Pavlov, Steiner & Wachter (2015) tested the relationship between macroeconomic risk

factors and the returns on international real estate. They find support for their hypothesis that

there is a relation between returns and the global stock market; foreign exchange rate

fluctuations, inflation and country governance.

Ho & Addae-Dapaah (2015) studied office, residential and retail real estate in Asia

and the United States. They conducted a literature review to find the risk factors associated

with investing in real estate. They describe the following risk factors in their literature review

which consist of references to studies such as those by Ling & Naranjo (1998) and Pai and

Geltner (2007, cited in Ho & Addae-Dapaah, 2015): stock market; bond market; Gross

National Product (GDP); supply of new stock; prime lending rate; vacancy rate; consumption;

location; the law system of the country; the size of the property and; the real estate class (Ho

& Addae-Dapaah, 2015).

There have also been several studies on the determinants of the cap rate in real estate

investment. Investors ideally determine the cap rate based on the level of risk the investment

Risk in Healthcare Real Estate Investment 23

represents (Geltner & Miller, 2001). As the risk of an asset increases, so does the expected

return as visualized in figure 7 of this chapter: the security market line. Several studies have

been devoted to finding the risk factors that are related to the height of the cap rates.

Froland (1987) finds the determinants of the cap rate to be: the mortgage contract rate;

the spread between Treasury bills and; the corporate earnings-to-price ratio. Ambrose &

Nourse (1993) note that Froland's study did not take into consideration the property types,

while the results by Dokko, Edelstein, Pomer and Urdang (1991) indicate that cap rates differ

among property types. Ambrose & Nourse used property specific variables, location variables

and financial characteristics variables to examine the determinants of commercial and

industrial properties. Their results indicate that property type characteristics are important

when explaining the cap rates.

Sivitanidou & Sivitanides (1999) investigated cap rates in the office market. The

results of their study suggests that the following factors are the most important determinants

of the cap rates in office real estate: the level of concentration of offices in a central business

district (CBD); the level of diversity of different types of tenants on the demand side of the

office space market; the ratio of government tenants versus other office tenants and; the level

of absorption of the office space by new tenants (Sivitanidou & Sivitanides, 1999).

Wheaton et al. (2001) make a more general observation on risk in real estate

investment. They argue that the level of uncertainty when forecasting cap rates is the most

important factor when estimating risk in real estate investment. The reasoning is that in real

estate investment, unlike in other asset classes such as stocks and bonds, cap rates can (to

some extent) be statistically predicted based on forecasts (Wheaton et al., 2001). The level of

predictability largely determines the height of the cap rate because as the predictability

increases cap rates go down because predictability is associated with lower risk. The model

used by Wheaton et al. shows strong statistical significance, which, according to Wheaton et

al. suggests that it is possible to make predictions on the height of the cap rates in real estate

investment using statistical analysis on forecasts of market rents and interest rates.

Furthermore, they argue that local market factors are the most important factors in explaining

cap rates. That real estate cap rates can largely be predicted using statistical analysis is further

underlined by Sivitanides, Southard, Torto, & Wheaton (2001). The two local market factors

used by Sivitanides et al. are: the ratio between current rent levels and the historical average

level and; the change in rent levels. Sivitanides et al. hereby capture some of the indicators of

cyclical movements as they predict that an upwards trend in rent levels results in lowering cap

rates and a downward trend results in rising cap rates.

Risk in Healthcare Real Estate Investment 24

D'Argensio & Laurin (2009) listed variables related to the height of cap rates based on

a literature review and own insights. The list consists of variables that capture the growth of

cash flows (rent index; vacancy rate; GDP growth and; inflation rate), real estate variables

(the size of the space market divided by the size of the population [the 'depth' of the market];

the size of the space market divided by the size of the area [the 'density' of the market] and;

the existence of real estate investment trusts [REITs] in that particular asset market) and

qualitative variables (the quality of the bureaucracy; the strength and impartiality of law and

order and; an index by the ICRG/PRS Group that combines three kinds of investment risk).

Furthermore, they investigate the relation between government bonds and the cap rates of real

estate. They find that real estate cap rates are largely related to government bonds. The

variables mentioned earlier also play a role, but only to a lesser extent (D'Argensio & Laurin,

2009). The 'depth' and 'density' of the market are significant factors, because according to

D'Argensio & Laurin investors prefer to operate in larger markets. The other real estate

variables have less explanatory power (D'Argensio & Laurin, 2009).

The previous studies were conducted at macro level. The following studies are micro-level;

they focus on only one local real estate market. Saderion, Smith & Smith (1994) analyzed the

apartment market in Houston, Texas, by analyzing 500 transactions between 1978 and 1988.

They conclude that variations in cap rates can be explained by the size, age and location of the

apartment complexes.

A similar study was done by McDonald & Dermisi (2009) on the cap rates of

transactions of 132 offices in downtown Chicago in the period 1996 to 2007. According to

this study a low cap rate is associated with a low risk-free rate, a lower borrowing rate, class-

A buildings, newer buildings, buildings that had been renovated, lowering vacancy rates in

the local office market and an increase in employment in the financial sector in the

metropolitan area.

Hendershott & Turner (1999) use data on 403 transactions in Stockholm in the period

1990 to 1992 to analyze the determinants of the cap rates. They conclude that cap rates are

lower for those properties that are used for residential purposes as opposed to commercial

purposes. Furthermore, low cap rates are associated with good locations, below-market

financing and low density land plots.

Netzell (2009, cited in Chaney & Hoesli, 2012) continued on a study by Gunnelin,

Hendershott, Hoesli & Söderberg (2004, cited in Chaney & Hoesli, 2012) on 599 properties in

Stockholm. They extended the period of observation; from a period of just the year 2000 to

Risk in Healthcare Real Estate Investment 25

the period of 1998 to 2004 (Netzell, 2009, cited in Chaney & Hoesli, 2012). Netzell confirms

the findings by Gunnelin et al. that higher discount rates are associated with lower market

rents, higher vacancy, areas with a longer distance to the city center and properties with land

leases. Netzell (2009, cited in Chaney & Hoesli, 2012) adds that age is an additional factor to

be related to the height of discount rates.

Chaney & Hoesli (2012) note that there are two distinct groups of studies in the literature.

There are macro-level studies in which appraisal-based cap rates such as the multifactor

analyses by Pavlov et al. (2015) and Dale et al. (2015) and the studies by Froland (1987) and

Wheaton et al. (2001). The other group are micro-level studies in which both appraisal-based

and transaction-based cap rates are used such as the study by Saderion et al. (1994) and

Hendershott & Turner (1999). Chaney & Hoesli use a database of transactions in Switserland

in the period 1985 to 2010. They identify 16 variables to be related to cap rates. Besides these

findings they argue that there are differences between appraisers and investors in the type and

importance of the determinants of the cap rates. Appraisers put more emphasis on factors that

can be easily observed because appraisers focus on factors at property level (Chaney &

Hoesli, 2012). Investors put less emphasis on diversifiable factors because investors choose

the portfolio perspective (Chaney & Hoesli, 2012). Chaney and Hoesli illustrate these

differences by plotting the variables against the importance to investors and appraisers, as

seen in figure 3.3.

Risk in Healthcare Real Estate Investment 26

Figure 3.3 shows e.g. that appraisers find macro and micro location ratings more important

than investors. Moreover, e.g. age is an important factor for investors while age is less

important to appraisers.

The risk factors mentioned in the previous literature review are not particularly aimed at

HCRE. The next paragraph further expands on the risks that are associated with Dutch HCRE

in particular. An oversight of all the risk factors mentioned in this literature review can be

seen in figure 3.4 on page 29 together with the HCRE specific risks. The same oversight with

a larger font can seen in appendix 1.

macro location rating

age

condition of the property

micro location rating stock price

construction quality renovated new

rent relative to medium risk free rate

density of plot center squared volume

apartment size

vacancy rate

GDP % commercial

Figure 3.3. Importance of variables for investors vs. appraisers. Source: Chaney & Hoesli (2012), edited by author.

Rel

ativ

e im

po

rtan

ce f

or

app

rais

ers

Relative importance for investors

0% 4% 8% 12% 16%

32%

28%

24%

16%

8%

4%

0%

20%

12%

volume

Risk in Healthcare Real Estate Investment 27

3.3. Risks associated with Dutch HCRE

There are only limited a number of articles and books available on Dutch HCRE. Relevant

works on the risk of HCRE investment are described below in a brief literature review.

Van Elp & Konings (2015) conducted a study on HCRE investment in The

Netherlands as a result of growing interest in HCRE. They found the standard deviation of the

returns of Dutch HCRE. These standard deviations should give an indication of the risk

involved with investing in HCRE. They also calculated the Sharpe ratios for different real

estate asset classes in The Netherlands. The Sharpe ratio is in essence a way to approximate

the ratio between risk and return by dividing the risk premium (approximated by Van Elp &

Konings by taking the average return over 2003-2013 minus the risk free premium of 3,5%)

by the risk (the volatility of the return; approximated by the standard deviation). The greater

the Sharpe ratio, the better the investor is compensated for the risk. The return, standard

deviation, Sharpe ratio and the correlation of the different real estate classes with Care HCRE

can be seen in table 3.1.

Table 3.1. Return, standard deviation, and Sharpe ratios for different kinds of Dutch real estate, and the correlation of care HCRE with the different kinds of real estate. Source: Van Elp & Konings (2015), edited by author.

Average Return 2003-2013

Standard deviation

Sharpe ratio Correlation with Care HCRE

All Dutch HCRE 5.6 5.7 0.4 0.86

Care HCRE 4.8 5.8 0.2 1

Cure HCRE 6.2 4.3 0.6 0.47

All Dutch real estate 5.8 4.3 0.5 0.79

Residential real estate 5.0 4.5 0.3 0.77

Office real estate 4.1 4.8 0.1 0.79

Retail real estate 8.2 4.4 1.1 0.81

Industrial 6.3 4.3 0.6 0.62

Other 8.5 3.3 1.5 n/a

Shares 3.4 24.9 n/a n/a

JP Morgan Bonds 6.4 6.4 0.5 0.40

Table 3.1 shows that Care HCRE has a low Sharpe ratio and is correlated with other asset

classes. This would mean that Care HCRE offers slight diversification benefits and does not

offer as much return in comparison to the risk relative to other types of real estate. Van Elp &

Konings add to these findings that they are not completely representative because 82% of the

properties investigated were owned by non-profit housing associations who typically require a

lower return than regular investors (Van Elp & Konings, 2015). Therefore there was very

little data available on asset owned by for-profit institutional investment companies.

Furthermore, most real estate in the dataset could not be considered investment grade (Van

Elp & Konings, 2015). De Baaij (2015) notices that a large part of the investigated real estate

Risk in Healthcare Real Estate Investment 28

was old. Furthermore he notices that most of the HCRE in the study is not interesting for

investors (De Baaij, 2015). Van Elp & Konings (2015) argue that the reason the average

return for Care HCRE was so low because after 2007 the indirect return on the investigated

real estate was negative, which was caused by government policy changes. They also argue

that investing in HCRE can offer low risk and high return as it does in the United States, the

United Kingdom, Belgium and Australia. However, HCRE in The Netherlands is a new

investment market and therefore clearly not without risk (Van Elp & Konings, 2015). One of

the risks already mentioned is the risk of political interference, which in the case of the study

by Van Elp & Konings resulted in a low indirect return. The risks that are associated with

investing in Dutch HCRE will be described hereafter.

Van Elp & Konings mention four factors that can cause investors concerns about the risk of

investing in HCRE. One of these is the question whether the market of HCRE is sufficiently

large and liquid. The second risk factor they mention is political risk as policy changes by the

government can have far-reaching effects on risk and return. The third factor is the

creditworthiness of healthcare organizations as tenants and the fourth risk factor they mention

is concerning the height of the exit value and the likelihood of vacancy. In addition, Van Elp

& Konings discuss what HCRE is suitable for investment. They explain this by using a four

quadrant matrix in which 2 different variables are set out against each other; the

creditworthiness of the tenant and the marketability of the real estate. The four quadrants are

as follows (Van Elp & Konings, 2015):

Quadrant I: creditworthy tenant in marketable real estate: investment grade;

Quadrant II: creditworthy tenant in unmarketable real estate: question mark;

Quadrant III: credit-unworthy tenant in unmarketable real estate: not investment grade;

Quadrant IV: credit-unworthy tenant in unmarketable real estate: question mark.

The way Van Elp & Konings (2015) set up their four quadrant model shows an

underlying reasoning that the measure to which HCRE is investible is dependant on two

variables: the creditworthiness of the tenant and the marketability of the real estate. These two

variables actually are risk factors as the level of risk increases as creditworthiness and

marketability decreases. The understanding that the creditworthiness of the tenant and the

marketability of the real estate are two important risk factors is further underlined by De Baaij

(2015, 2014). De Baaij considers the creditworthiness of the tenant as an important factor that

influences the stability of the cash flows. He argues that if the tenant is incapable of meeting

his obligations to pay the rent the next risk factor to take into account is the measure to which

Risk in Healthcare Real Estate Investment 29

the building be used for an alternative function. In other words; if the creditworthiness of the

tenant proofs to be low and the tenant is unable to pay the rent investors must make sure the

property does not lose value by means of ensuring there is an alternative use.

Berden & Van de Velde (2015) also mention the creditworthiness of the tenant, but

add that the creditworthiness is not the only aspect when investigating the future tenant of the

property. They argue that besides screening on creditworthiness the healthcare organization

should be screened on track record, strategic vision and having a strong and structured

management team (Berden & Van de Velde, 2015).

Van der Gijp (2014) mentions four different risk factors: political risk, space market

risk, asset market risk and partner risk. By political risk is meant the risk of government

policy changes which can have an effect on the HCRE market. This is similar to the findings

of Van Elp & Konings (2015) and Berden & Van de Velde (2015) who all argue that political

interference in the healthcare industry is an important risk factor. By space market risk is

meant the extent to which there is sufficient demand for space in comparison to the supply of

HCRE space. If demand for space remains significantly higher than supply the risk of

investing in HCRE will be lower. The third factor mentioned, asset market risk, is the risk that

the HCRE asset market will not truly develop into a mature market with sufficient investors.

If the market will not go through mayor changes, the transparency and liquidity of the market

will remain poor. The fourth factor, partner risk, is the risk that the partner, the healthcare

organization, proves to have insufficient solvency and liquidity to pay the rent. This risk is

similar to the chance that the healthcare organization goes bankrupt; in other words: the

creditworthiness of the tenant, as mentioned by Van Elp & Konings (2015).

In the previous literature review several risk factors were identified. Most were retrieved from

scientific literature on other real estate classes and some were retrieved from literature on

Dutch HCRE. An oversight of the different risk factors can be seen in figure 3.4. The same

oversight can be seen in appendix 1 with a larger font.

Risk in Healthcare Real Estate Investment 30

Figure 3.4. The oversight of all risk factors mentioned in the literature review and their sources.

Risk in Healthcare Real Estate Investment 31

Reflective Observations on the Literature Review

The studies included in the literature review do not all substantiate the choice for adding

different risk factors to their model. A cause might be that risk factors can simply be found

through logical thinking and subsequently be tested using statistical analysis. E.g. Dale et al.

(2015) did not explain extensively that leverage risk and liquidity risk could contribute to the

risk of residential real estate; they simply assumed it based on logic and their knowledge on

the residential real estate market and used statistical analysis to substantiate their choice. In

each study different or new risk factors are investigated but these risk factors are not always

significant. This shows that consensus on the different risk factors and their explanatory

power is somewhat lacking. The existing literature on the different risk factors, as shown by

Chaney & Hoesli (2012), shows that some risk factors are more important to appraisers than

to investors and vice versa. The lack of consensus on the relevance and importance of risk

factors in mature markets such as the residential, office and retail market shows the need to

further investigate risk in real estate investment. In the HCRE property market risk

assessment is different from the other mature real estate markets because there are different,

specific, risk factors (Berden & Van der Velde, 2015; De Baaij, 2015; Van der Gijp, 2014;

Van Elp & Konings, 2015). This study is aimed at expanding the knowledge on the different

risk factors by doing interviews with real estate investors and real estate investment

consultants. Before the interviews were taken a synthesis of the risk factors in the literature

review took place. The complete list of risks based on the literature review, as seen in

appendix 1, shows that the risks mentioned in the studies are very often different from each

other. However, when examined more closely similarities can be found between the risks.

3.4. Synthesis of the Risk Factors Mentioned in the Literature Review

The entire list of risk factors mentioned in the literature review can be seen in appendix 1.

This list is quite lengthy. On closer inspection there are lots of similarities between risk

factors. Moreover, some of the risk factors are irrelevant for this study. The risk factors in

appendix 1 are examined and synthesized to form a more compact and relevant risk list.

The following risk factors mentioned in the literature review have the similarity that they are

financial factors influencing all real estate classes. These risk factors are: leverage risk; the

bond market; the prime lending rate; the (global) stock market; the foreign exchange rate;

inflation; the mortgage contract rate; the (spread between) treasure bills; the risk free rate and;

a low borrowing rate. These factors have the same influence on all property classes; offices,

Risk in Healthcare Real Estate Investment 32

housing, retail and also HCRE. Although studies show that these risk factors are relevant, they

play a role at macro level. These risks influence the real estate general risk premium (

in equation 1 on page 19), which is similar for all real estate types. Also the risk factors GDP,

consumption and land lease influence the real estate general risk premium and are not HCRE

specific. Therefore these risk factors are removed from the risk list. The same can be said

about the risk factor real estate type, because the real estate type is already limited to only

one; HCRE. The concentration of offices in a CBD is seen as irrelevant because this risk

factor applies only to office real estate classes and is thus removed from the risk list.

Also the risk factor 'uncertainty in forecasting cap rates' is removed. The notion that

risk increases as it is harder to forecast future changes shows the need to make sure future

forecasts on risk become more accurate. The risk factor itself does not offer a means to

determine the level of risk to reduce uncertainty.

An overview of all the removed risk factors and the reason for their irrelevance is seen

in table 3.2.

Table 3.2. The risk factors that were removed from the synthesized risk list and the reason they were deemed irrelevant.

Risk Factors Reasons for Irrelevance

leverage risk

financial factors that influence all real estate classes

the bond market

the prime lending rate

the (global) stock market

the foreign exchange rate

inflation

the mortgage contract rate

the (spread between) treasury bills

the risk free rate

a low borrowing rate

GDP

influences all real estate classes consumption

land lease

real estate type the real estate type is known to be HCRE

concentration of offices in a CBD this risk factor is related to offices

uncertainty in forecasting cap rates

the risk factor shows that when there is uncertainty on the level of risk this results in higher cap rates. The

risk factor is not useful in actually determining the level of risk

In the literature marketability was mentioned by Van Elp & Konings (2015), Berden & Van

de Velde (2015), De Baaij (2015) and Van der Gijp (2014) as an important risk factor in

HCRE together with the reliability or creditworthiness of the tenant. These sources

specifically mention these two risk factors because from the perspective of the investor risk

Risk in Healthcare Real Estate Investment 33

management is a matter of minimizing the chance that the investment will offer a lower than

expected financial outcome. To achieve this an investor will look for real estate with

maximum retention of value because real estate that has a large chance to retain its value

offers less downside risk. The future value of HCRE is dependent on many factors, including

the likelihood of finding a new tenant if the current rental contract is brought to an end. An

investor will try to make sure the tenant will continue to pay rent throughout the rental period

and potentially will renew the contract after it has expired. For these reasons the marketability

of the property, which increases the retention of value, and the reliability or creditworthiness

of the tenant, which increases the security of future cash flows, are the two risk factors that

were mentioned by these four sources of literature on HCRE. In line of these findings this

study will categorize the risk factors according to these two categories. They show that in

HCRE investment not only the real estate itself is an important source of risk, but also the

tenant (the healthcare organization). This is distinctly different from real estate investment in

other categories. That risk in HCRE is dependent on both the chance that the property can

retain its value and the stability of tenant to secure future cash flows is visualized in figure

3.5.

Figure 3.5 only gives a global idea of the risks of investing in HCRE. In the literature property

risks is seen as the marketability of the property and tenant risks as the reliability or

creditworthiness of the tenant. These risks of global character are an aggregate of several

divisible risks. The marketability of the property can be further divided into six sub-categories

based on the similarities between the different risk factors that were found in the literature:

maturity of the asset market; investment volume of the property; technical state of the

property; functional suitability of the property; location and; space market risks.

Market

Asset Market Space Market

Risk in HCRE Investment

Property Risks

(chance of retention of

value)

Tenant Risks

(security of cash flows)

Figure 3.5: Risk in HCRE Investment. In HCRE investment not only property risks are taken into account but also tenant risks.

Risk in Healthcare Real Estate Investment 34

The following risk factors found in the literature are all related to the maturity of the market:

market size and liquidity; marketability of the real estate; asset market risk; liquidity risk and;

existence of REITs. By asset market risk Van der Gijp (2014) meant the risk that the HCRE

asset market would remain underdeveloped. When an asset market is more developed the

marketability of the property increases. As the market size grows the maturity of the market

increases and the property becomes more easily marketable. Another risk factor mentioned in

the literature is the risk factor existence of REITs. The existence of REITs shows a certain

level of development of the asset market. This risk factor was included in the synthesized list

in the form of the number of investors active on the HCRE asset market. As more investors

are active on the asset market the maturity of the market increases and the property becomes

more easily marketable. The risk factors that resulted from this synthesis can be seen in table

3.3.

Table 3.3. On the left the risks from the literature related to maturity of the market and on the right the synthesized list of risk related to the maturity of the market.

Risks related to the Maturity of the Market

1.1 Maturity of the Market

market size and liquidity

1.1.1 market size asset market risk

liquidity risk

existence of REITs 1.1.2 number of real estate investors active on

HCRE asset market

Another two risk factors mentioned in the literature, size of the property and volume of

investment, both influence the marketability of the property. As the volume and size of the

investment is either too small or too big the property is harder to transfer to another investor.

The risk factor the volume of the investment is related to the risk factor the size of the

property. These two factors can be merged into one, as from an investors' perspective the

volume of the investment is the most important factor. The risk factors that resulted from this

synthesis can be seen in table 3.4.

Table 3.4. On the left the risks from the literature related to the investment volume of the property and on the right the synthesized list of risk related to marketability.

Risks related to investment volume of the property

→ 1.2 Investment Volume of the Property size of the property

volume of investment

Risk in Healthcare Real Estate Investment 35

The risk factors age of the property/ new, class A building, renovated or not, condition of the

property and construction quality are risk factors found in the literature which are all related

to the technical state of the building which influences the marketability. Because the risk

factor class A building mostly refers to offices in which often location is an important aspect,

this risk factor is removed. The construction quality and condition of the property is often an

issue in foreign countries where there are less strict regulations. However, in The Netherlands

the quality is strictly monitored by government institutions. The construction quality and

condition of the property in The Netherlands is often strongly related to the age of the

building as older buildings are often of poorer quality. Because age was already mentioned as

a risk factor the risk factors construction quality and the condition of the property were

merged into the same risk factor: age of the property. The risk factors that resulted from this

synthesis can be seen in table 3.5.

Table 3.5. On the left the risks from the literature related to the technical state of the property and on the right the synthesized list of risk related to the technical state of the property.

Risks related to the Technical State of the Property

1.3 Technical State of the Property

age of the property/ new

1.3.1 age of the property class A building

construction quality

condition of the property

renovated or not 1.3.2 recently renovated or not

The risk factors found in the literature diversity of tenant types, residential vs. commercial use

and government vs. commercial tenants all have the common element that they are

concerning the ratio of different functionalities. In intramural elderly HCRE the function can

be split up into healthcare for severe somatic and psycho-geriatric patients and patients with

lower levels of care. People with low levels of required care no longer have the right to

intramural healthcare; they would have to pay for their housing in an intramural facility

themselves. This change in policy has resulted in that some intramural facilities became

(largely) vacant. This means that in the case of HCRE there is a risk factor in the form of the

percentage of rooms or apartments in the property that are meant for elderly with low levels

of required care. The risk factors that resulted from this synthesis can be seen in table 3.6.

Risk in Healthcare Real Estate Investment 36

Table 3.6. On the left the risks from the literature related to the functional suitability of the property and on the right the synthesized list of risk related to the functional suitability of the property.

Risks related to the Functional Suitability of the Property

1.4 Functional Suitability of the Property

diversity of tenant types 1.4.1 percentage of apartments meant for low

levels of care residential vs. commercial use

government vs. commercial tenants

The following risk factors found in the literature all fall under the category of location: macro

and micro location; 'depth' of the market; 'density' of the market and; 'density' of the plot. By

'depth' of the market is meant the population density while with 'density' of the market and the

plot is meant the ratio between cubical meters of building and the size of the area or plot.

These two risk factors can be combined into one risk factor: density of the area. By macro

location is meant in the literature the country and the particular metropolitan area. This is

relevant in studies in more than one country but less relevant in the context of Dutch HCRE.

Micro location has to do with the positioning of the property in a city, which is relevant. This

leads to the following two risk factors which fall under the category location: location of the

property and; density of the area as can be seen in table 3.7.

Table 3.7. On the left the risks from the literature related to the location and on the right the synthesized list of risk related to location.

Risks related to Location

1.5 Location

macro and micro location 1.5.1 location of the property

'depth' of the market

1.5.2 density of the area 'density' of the market

'density' of the plot

The following risk factors have been found in the literature and all have in common that they

are all risk factors related to the demand and supply of space on the space market: space

market risk; supply of new real estate space; level of absorption of space; real rent divided by

average rent; change in rent levels; vacancy rate; vacancy and exit value risk and;

employment in tenant sector. The last risk factor is meant in the context of offices because in

the context of offices the demand for office space is large dependent on the number of people

working in an office. In HCRE the right risk factor would be the number of people in need of

healthcare. In this study the focus is on intramural elderly HCRE. The risk factor in this study

then is: the number of elderly with severe somatic and psycho-geriatric conditions. The two

risk factors real rent divided by average rent and change in rent levels are quite similar. These

can be merged into one risk factor: rent levels. The risk factor 'vacancy and exit value risk'

can be split up into the risk of vacancy and the risk of a low exit value. Vacancy rate is an

Risk in Healthcare Real Estate Investment 37

often named risk and is added under the category of space market risk. Exit value risk is a risk

similar to the chance of low marketability and is thus already mentioned in the list of risk

factors. This leads to the following five risk factors which fall under the category of space

market risk: vacancy rate of the property; supply of new space; level of absorption of space;

rent levels and; number of elderly with severe somatic and psycho-geriatric conditions in the

area. An overview of all these risk factors and the way they were synthesized can be seen in

table 3.8.

Table 3.8. On the left the risks from the literature related to space markets and on the right the synthesized list of risk related to space market.

Risks related to Space Market

1.6 Space Market Risks

space market risk

Vacancy rate 1.6.1 Vacancy rate of the property

Vacancy rate and exit value

supply of new RE space 1.6.2 supply of new space

level of absorption of space 1.6.3 level of absorption of space

real rent divided by average rent 1.6.4 rent levels

change in rent levels

employment in tenant sector 1.6.5 number of elderly with severe somatic and psycho-geriatric conditions in the area

In the literature on HCRE the reliability and creditworthiness of the tenant is seen as an

important risk factor next to the marketability of the property (Van Elp & Konings, 2015;

Berden & Van de Velde, 2015; De Baaij, 2015 and; Van der Gijp, 2014). The reliability of the

tenant offers the investor security about the future cash flows because a reliable tenant is more

likely to continue to pay rent and is more likely to sign a new contract after the current

contract has expired. The following risk factors all fall under the category of the reliability of

the tenant: creditworthiness of the tenant; management and vision of the tenant; the corporate

earnings-to-price ratio; political risk and; country governance & law system. The

creditworthiness of the tenant increases as the rent levels are more in balance with the

earnings of the tenant because it will be less likely that the tenant will not pay the rent.

Therefore the risk factor ratio between tenant earnings and rent can be placed under the risk

factor reliability of the tenant. The two risk factors political risk and country governance &

law system are both related to the effect of changes in the government policy. The country

governance & law system in general has an influence on all real estate types in The

Netherlands. However, policy changes with regard to the healthcare industry can have

dramatic effects on the income of healthcare organizations and thus their creditworthiness.

Risk in Healthcare Real Estate Investment 38

Therefore the two risk factors, political risk and country governance & law system, are added

as a risk factor in the form of 'government policy changes'.

The arguments above leads to the following list of risk factors related to the reliability

of the tenant: ratio between tenant earnings and rent; government policy changes;

creditworthiness of the tenant and; management and vision of the tenant.

An overview of all the risk factors and the way they were synthesized can be seen in

table 3.9.

Table 3.9. On the left the risks from the literature related to the reliability of the tenant and on the right the synthesized list of risk related to reliability of the tenant.

Risks related to Reliability of the Tenant

2 Reliability of the Tenant

creditworthiness of the tenant 2.1 creditworthiness of the tenant

the corporate earnings-to-price ratio 2.2 ratio between tenant earnings and rent

political risk 2.3 government policy changes

country governance & law system

management and vision of the tenant 2.4 management and vision of the tenant

The synthesis of the risk factors in the literature has reduced the number of risk factors to 24

risk factors distributed over 2 categories: marketability of the property and reliability of the

tenant. The marketability of the property has four sub-categories: market maturity risks;

technical state of the property; location and; space market changes. The entire synthesized

risk list can be seen in table 3.10.

Risk in Healthcare Real Estate Investment 39

Table 3.10. List of risk factors following the synthesis of the risks in the literature.

1 Marketability of the property

1.1 Market maturity risks

1.1.1 Market size

1.1.2 Number of investors active on HCRE asset market

1.2 Investment volume of property

1.3 Technical state of the property

1.3.1 Age of the property

1.3.2 Recently renovated or not

1.4 Functional Suitability of the Property

1..4.1 Percentage of apartments meant for low levels of care

1.5 Location

1.5.1 Location of the property

1.5.2 Density of the area

1.6 Space market changes

1.6.1 Supply of new space

1.6.2 Level of absorption of space

1.6.3 Rent levels

1.6.4 Number of elderly with severe somatic and psycho-geriatric conditions

1.6.5 Vacancy rate

2 Reliability of the tenant

2.1 Ratio between tenant earnings and rent

2.2 Government policy changes

2.3 Creditworthiness of the tenant

2.4 Management and vision of the tenant

3.5. Brief Explanation of the Risk Factors

1. Marketability of the property. The marketability is the measure to which a property is

likely to retain its value when sold on the market. This is dependent on the characteristics of

the market as well as the characteristics of the property itself.

1.1. Market maturity risks. The level of maturity of the market. By maturity is meant

the size of the market (1.1.1), the number of investors on the market (1.1.2) but also e.g. the

transparency of the market. The marketability of a property goes up when it is being sold in a

mature market.

1.2. Investment volume of the property. The investment volume of a property

influences the marketability because investors are only interested in properties within a

certain bandwidth of investment volume.

Risk in Healthcare Real Estate Investment 40

1.3 Technical state of the property. The marketability of a property goes up as the

technical state of the building gets better because investors are usually only willing to invest

in new properties. The technical state of the property is largely influenced by the age of the

property (1.3.1) and whether the property was recently renovated or not (1.3.2).

1.4 Functional suitability of the property. This risk factor represents the risk that the

property is, or will become, partly unsuitable for the kind of function it needs to fulfill. The

kind of function it needs to fulfill can change over time, e.g. when the current tenant contract

ends and an alternative function needs to be found for the property. The measure to which the

property is flexible in its function increases the retention of value. In the case of HCRE

properties with the function of providing intramural care for people with low levels of

required care (1.4.1) are often partly vacant because low levels of care are no longer provided

intramurally; people with low levels of required care now receive services at home.

1.5 Location. The location influences the marketability of the property as properties in

a location with a small local market can only be offered to a small number of tenants. The

location of the property (1.5.1) is strongly related to the accessibility by for instance family

members who wish to visit the elderly in the intramural care facility. Furthermore, location

determines in what space market the property is situated and the density of the area (1.5.2).

1.6 Space market changes. This risk factor represents the chance that the demand for

space on the (local) market becomes lower than expected. This is dependent on the supply of

new space (1.6.1) by real estate developers and the absorption levels of space (1.6.2). A

changing equilibrium on the space market by changes in supply and demand will also result in

changing rent levels (1.6.3). In intramural elderly HCRE the demand for space is mostly

driven by the number of elderly with severe somatic and psycho-geriatric conditions (1.6.4).

Because the government regulates who is eligible for intramural elderly HCRE the

government also has an influence on the number of patients and thus the demand of space.

The risk factor vacancy rate (1.6.5) is another indicator for the shifts in the balance between

demand and supply on the space market. IF vacancy increases the balance will shift towards a

market with more supply than demand. In such market the value of property is likely to go

down.

2. Reliability of the tenant. The reliability of the tenant is the measure to which a tenant is

likely to continue to pay rent. From an investors perspective this factor determines the

stability and security of the future cash flows.

Risk in Healthcare Real Estate Investment 41

2.1 Ratio between tenant earnings and rent. This ratio shows to what extent the

tenant can withstand loss of earnings while still being able to pay rent. This is especially the

case when the government cuts costs on healthcare and healthcare organizations are forced to

offer the same services for less money.

2.2 Government policy changes. The government can make changes in the policies

related to healthcare funding. In the past this has resulted in less income for healthcare

organizations. Government policy changes thus influence the likelihood that the tenant will be

able to continue to pay rent.

2.3 Creditworthiness of the tenant. The creditworthiness of a tenant is the measure

of likelihood that the tenant will be able to pay off credit payments. This measure is similar to

the likelihood the tenant will be able to continue to pay rent.

2.4 Management and vision of the tenant. Besides creditworthiness an investor

should also look at the business plan and the quality of the management of the healthcare

organization. The creditworthiness of the tenant might be good at the moment, but with bad

management and vision this can easily change in the future.

Risk in Healthcare Real Estate Investment 42

Risk in Healthcare Real Estate Investment 43

4. Methodology

The previous chapter on the risks related to HCRE shows that there are few studies on the risk

of HCRE investment and that there are plenty of studies on risk factors in real estate

investment in general. Because the literature on risk in HCRE investment is so thin, additional

research is necessary to investigate whether there are any additional specific HCRE risk

factors. In the literature the risk factors were found through statistical analysis. In this study

such statistical analysis is impossible because of a lack of data. Instead of a quantitative

analysis this study offers a qualitative approach in the form of interviews.

The interviews were conducted with several experts on HCRE investment such as

consultants, real estate investors and non-profit real estate investors. During these interviews

the synthesized list of risk factors from the literature (seen in table 3.10, page 38) was

presented to the interviewees so that they could comment on it and add risk factors to the list.

In addition, the interviewees were asked to comment on the importance of the individual risk

factors. Throughout the interview process the list of risk factors was updated and improved

and a final list was presented as one of the results of this study. To include these new risk

factors, the risk factors were field-coded whenever possible and a new list of risk factors was

made. This iterative process of continuously improving the list of risk factors is visualized in

figure 4.1.

Figure 4.1. The iterative process of interviewing and updating the list of risk factors.

list of risk factors obtained through synthesis of risk factors found in the literature

Present findings

updating list of risk factors

Interviews with experts

Questions on the relevance of risks in the risk list Questions on any potential additions to the risk list Questions on the importance of risks in the risk list

field-coding answers

finding new risk factors

removing risk factors

Risk in Healthcare Real Estate Investment 44

Figure 4.1 shows that throughout the interviews the list of risk factors was updated and at the

end of all the interviews the list was presented in this thesis. The interviews were done using

an interview guide.

4.1. Interview Guide

The interviews with the experts were conducted in the following manner. The experts were

asked to look at the list of risks, comment on it and perhaps remove or add any additional

risks. When an interviewee wished to add any risk factors the risk factor was first examined

and compared to the existing list in cooperation with the interviewee. If the risk factor was

similar to one of the existing ones it was not added. The interviewees were then asked to give

their opinion on the risk list with regard to the relevance and importance of the different risk

factors. The level of importance was measured using the following 7-point Likert scale based

on Vagias (2006): 1 – Not at all important; 2 – Low importance; 3 – Slightly important; 4 –

Neutral; 5 – Moderately important; 6 – Very important and; 7 – Extremely important. The

level of relative importance between the property risks and tenant risks were measured on a 9-

point scale as used in the Analytical Hierarchy Process (AHP) by Saaty (1990): 1 – equal; 3 –

moderately more; 5 – strongly more; 7 – very strongly more and; 9 – extremely more

important.

The interview guide was based on Emans (2002). The interview guide was tested on a

test respondent, using the cognitive interviewing technique of going through the entire

interview and at the same time evaluating the questions from the perspective of the

interviewee. Using the information obtained from this test a final version of the interview

guide was made, which can be seen in Appendix 2. Appendix 2 also includes a detailed

description of the way the interview guide was designed to improve objectivity during the

interviews.

4.2. Interviewee Selection

The experts that were interviewed consisted of 12 (non-profit) real estate investors, 7

consultants and 4 other experts. Both Dutch and Belgian investors were included in the

selection. There were 4 non-profit real estate investment organizations among the Dutch

investors. The exact characteristics of the different investors and consultants will remain

classified to ensure anonymity. An overview of the experts and, if applicable, the volume of

the fund they manage can be seen in table 4.1.

Risk in Healthcare Real Estate Investment 45

Table 4.1. Interviewee selection. The characteristics of the interviewees in this study.

Case No.

Position of Interviewee at Company

Type of Company Assets under Management by Company

Size of the HCRE Fund

1 Consultant to healthcare

organizations and (non-profit) HCRE investors

Midsize Consultancy Company2 n/a: consultant

2 Asset Manager non-profit real estate investment

organization3

€ 0.7 billion € 0.7 billion

3 Professor of real estate finance

and investment University n/a: professor

4 Consultant to healthcare

organizations and (non-profit) HCRE investors

Midsize Consultancy Company n/a: consultant

5 Executive director of the

regional branch global research institute aimed at

institutional investors n/a: consultant

6 Director HCRE development company n/a: real estate developer

7 Asset Manager non-profit real estate investment

organization € 0.5 billion

HCRE

€ 0.1 billion intramural

HCRE

8 HCRE Consultant to investors global real estate company n/a: consultant

9 Specialist in healthcare funding bank with € 5.1 billion of

outstanding long-term loans in the healthcare industry

n/a: bank

10 Director real estate fund management

company for institutional investors

€ 1.2 billion € 100 million

11 Researcher who did research

on HCRE investment research institute n/a: researcher

12 Asset manager intramural

HCRE non-profit real estate investment

organization € 2.5 billion € 2.5 billion

13 Both a Manager HCRE and a

Market Analyst Dutch real estate fund management company

€ 7 billion € 300 million

14 Policy consultant for

institutional investors interest group for real estate

investors n/a: consultant

15 Consultant to healthcare

organizations and non-profit HCRE investors

Non-profit consultancy organization for HCRE

n/a: consultant

16 Manager HCRE Belgian REIT € 3 billion € 1.4 billion

17 Director Dutch healthcare fund for

institutional investors € 100 million € 100 million

18 Director Belgian healthcare REIT € 1 billion € 1 billion

19 HCRE Consultant to investors real estate consultancy company n/a: consultant

20 Portfolio Manager non-profit real estate investment

organization € 0,7 billion € 0,7 billion

21 Senior Research Analyst real estate fund management

company € 15 billion € 350 million

22 Manager HCRE Belgian institutional investment

company € 5.5 billion € 250 million

2 The same organization as interviewee number 4.

3 The same organization as interviewee number 21.

Risk in Healthcare Real Estate Investment 46

Table 4.1 shows a wide variety of different experts. The experts were selected based on their

expertise on HCRE investment and their position at a company. To improve the spread of

viewpoints several different companies and organizations were included in the selection.

Virtually all companies who were invited for an interview agreed to participate in the study;

only one Dutch fund management company did not respond. Considering the small number of

investment companies active in HCRE the interviewees reflect a large part of the total

population.

4.3. Method of Analysis

Throughout the interviews and especially after the interviews the gathered qualitative and

quantitative data was analyzed using a systematic method: thematic analysis. After each

interview the data was examined to find patterns and themes. The large number of 22

interviews allowed for a strong development of pattern recognition. As the interviews

progressed the themes that were recognized could be familiarized and a deeper understanding

of the themes could be developed. During and after each interview the data was studied

carefully to become familiarized with it. At first it seemed the data did not show any patterns,

but as the interviews progressed similarities between interviews were found. During the

interviews short notes were made once new information was revealed or when a pattern

seemed to emerge. New themes and patterns that were discovered were noted or memorized

in order to analyze the most important themes in more detail at a later point. Once all

interviews were conducted and all data was collected the data was examined more closely on

several important themes. The themes that were found to have a meaningful scientific or

practical contribution and could be supported with enough proof were included in the results

of this study.

4.4. Description of the Field Work

The interviews were conducted on the basis of an interview guide which was designed for

interviews of roughly 30 minutes. In reality the interviews lasted vastly longer because most

interviewees were willing to invest extra time in sharing their knowledge and to provide

meaningful context to their answers. On average the interviews lasted 1 hour, excluding

introductory talks. In total over 20 hours were spend on detailed discussions on the subject

matter with 23 experts on HCRE.

The enthusiasm of the interviewees was shown at the moment they were addressed by

email to ask for their permission to conduct an interview. Only one company declined by not

Risk in Healthcare Real Estate Investment 47

responding while the other 23 experts agreed within three weeks to plan a meeting. All

interviews were planned in a period of five-and-a-half weeks. One interview had to be

rescheduled by three weeks because the interviewee was hindered.

The interviews went according to expectations with some exceptions. It was expected

that interviewees were able to come up with several risk factors and that risk factors that were

added by previous interviewees were recognized as such by the consecutive interviewees. The

list of risk factors grew longer as more interviews took place, indicating that interviewees at

the beginning of the process either forgot some risk factors or that risk factors that were added

at a later point in time were not relevant to them. In general it can be concluded from the data

that once a risk factor was added it was seen by others as relevant and that adding it to the list

was justifiable. Only a few risk factors were removed at a later point if an interviewee could

argue clearly the irrelevance. In total 66 risk factors were added by interviewees, 14 were

changed, 8 were synthesized or merged, 6 were removed and 2 were moved on the list. The

precise evolution of the list of risk factors can be found in appendix 3. In appendix 3 shows

which interviewee suggested to add, change or remove which risk factor.

During the interviews it became clear that interviewees were hesitant in calling a risk

factor irrelevant or less important. For this reason the risk factors tend to be asymmetrically

rated for importance with a tendency towards considering risk factors more important as

opposed to less important. Although this was in line with expectations, the Likert scale that

was used was symmetrical. The results suggest that all risk factors are often moderately

important or very important. Therefore a qualitative analysis of the data was necessary to find

indicators of the importance of the risk factors.

Some interviews did not go entirely as expected. One interviewee was able to discuss

the relevance of the risk factors and was able to add risk factors but due to a lack of time was

unable to rate the importance of the risk factors. Some interviewees had difficulty filling in

the scores because of indecisiveness. However, most interviewees were able to express their

standpoints very clearly. Only one interviewee (a specialist at a bank) was unable to respond

to the questions of the interview guide because he was unable to take on the perspective of a

real estate investor. As a specialist on healthcare working at a bank he could only take on the

perspective of a bank. Nonetheless, this interview was very helpful because it gave insight in

the perspective of banks on funding healthcare organizations. The interviewee explained how

banks fund healthcare organizations and how risk management of banks has similarities with

some real estate investors.

Risk in Healthcare Real Estate Investment 48

Risk in Healthcare Real Estate Investment 49

5. Results

The previous chapter covers the methodology of this research. In this chapter the results of the

interviews are presented. This study is aimed at analyzing the risk of investing in HCRE and

aims to answer what risks there are and how important these risks are. The list of risk factors

indentified during the interviews give a comprehensive oversight of the risk of HCRE

investment. Furthermore, data was collected on the importance of the different risk factors.

The way the list expanded and how it evolved is seen in appendix 3. In appendix 3 the

evolution of the list is explained by showing which interviewee added or changed which risk

factor and how some risk factors were synthesized. It shows how the literature list of only 24

risk factors evolved to a list of 75 risk factors. Furthermore, appendix 3 shows the ratings of

all the risk factors for each interviewee. The results of this study are presented below.

5.1. Final List of Risk Factors

The final list of risk factors is significantly different and more comprehensive than the

synthesized list of risks based on the literature review. Interviewees have argued to edit the

risks and to add several which has resulted in a list of 75 risk factors. A comparison of the list

of risk factors obtained through literature research and the final list of risk factor after the

interview is shown in table 5.1. Appendix 3 shows which interviewee added which risk factor.

Table 5.1. Comparison of the risk factors in the literature list and the final list.

Sample size Literature List Final List

Marketability of the Property 1 Retention of Value of the Property 18

Market maturity risks 1.1 Maturity of the Asset Market 18

Market size 1.1.1 Size of the asset market 19

Number of investors active on HCRE asset market

1.1.2 Number and diversity of parties active on the asset market

19

1.1.3 Transparency of the asset market 17

1.1.4 Standardization of HCRE 11

Investment volume of property 1.1.5 Availability of properties with the right investment volume for investors

17

1.1.6 Future development of the maturity of the asset market

9

1.1.7 Number and type of transactions (e.g. between investors)

2

Risk in Healthcare Real Estate Investment 50

Table 5.1 (continued). Comparison of the risk factors in the literature list and the final list.

Technical state of the property 1.2 Technical and Functional State of the Property 18

Age of the property 1.2.1 State of maintenance of the property 19

Recently renovated or not

1.2.2 Energy efficiency and durability of the property 19

1.2.3 Architectural appearance of the property 18

Functional Suitability of the Property

1.2.4 Functionality of the property for healthcare 17

1.2.5 Number of clients that can live in the property (e.g. >20)

16

1.2.6 Attractiveness of the property to other healthcare organizations

14

Percentage of apartments meant for low levels of care

Location 1.3 Location (with regard to healthcare use) 18

Location of the property

Density of the area 1.3.1 Population and building density of the surrounding area (e.g. urban or not)

18

1.3.2 Accessibility for family and friends of the clients and the staff of the tenant

19

1.3.3 Liveliness of the view and the architectural appearance of the surroundings

16

1.3.4 Safety of the surrounding area 17

1.3.5 Reputation and attractiveness of the neighborhood 16

1.3.6 Within or outside preferred investment region of the fund

9

1.3.7 Integration of the property in the surrounding neighborhood

5

Space market changes 1.4 Changes on the (Local) Space Market 16

1.4.1 Changes in government policy (e.g. increase in contribution by clients)

17

1.4.2 Medical developments that can influence the demand for HCRE space

16

Number of elderly with severe somatic and psycho-geriatric

conditions

1.4.3 Local development of the number of elderly with intense required care

19

1.4.4 Delay in the moment of moving out from their own house by future clients

6

1.4.5 Demand of other healthcare organizations on the space market (maturity of the space market)

17

1.4.6 Qualitative change in demand for space by clients 17

1.4.7 The length of the waiting lists 19

Rent levels 1.4.8 Rent levels of competing space 17

Supply of new space 1.4.9 Competing (new) supply of space in the vicinity 19

Vacancy rate 1.4.10 Vacancy rates of competing HCRE 19

Level of absorption of space

Risk in Healthcare Real Estate Investment 51

Table 5.1 (continued). Comparison of the risk factors in the literature list and the final list.

1.5 Alternative Use 16

1.5.1 Local development of demand and supply for alternative use (e.g. the development of the local

housing market)

17

1.5.2 Value of the alternative use (level of decline in return)

9

1.5.2.1 Technical flexibility of the property and suitability for alternative use (e.g. percentage of common

rooms)

17

1.5.2.2 Vicinity of services and facilities such as shops required for the alternative use

18

1.5.2.3 Changes in governmental technical requirements with regard to the alternative use

12

1.5.2.4 The measure of restrictions with regard to land use policy by the local government (e.g. whether

residential use is allowed)

14

1.5.2.5 The possibility of enough parking spots for the alternative use

17

Reliability of the Tenant 2 Stability of the Cash Flows Generated by Rental Contract(s)

18

Ratio between tenant earnings and rent

2.1 The Ratio between Income Generated by the Tenant in the Property and the Rent of the Property

19

Government policy changes 2.2 Influences of Government Policy Changes on the Stability of the Tenant

19

2.2.1 Sensitivity of the tenant to government policy changes on national and local level

17

2.2.2 Ratio of the rent and the regulated maximum rent if the separation between funding for healthcare and

housing would be implemented

14

2.2.3 Development of the policy of healthcare insurance companies (e.g. with regard to the allocation of the

capacity to different healthcare organizations)

14

Creditworthiness of the tenant 2.3 Creditworthiness of the Tenant 19

2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity, EBITDA, etc.)

14

2.3.2 Future cash flows of the tenant (e.g. the next 2-3 years)

12

2.3.3 Length of the contracts with insurance companies 15

2.3.4 Number of contracts with insurance companies 15

2.3.5 (Bank) guarantees with regard to the rent 9

2.3.6 Relation with, and policies of, stakeholders such as banks and the Guarantee Fund for Healthcare

10

Risk in Healthcare Real Estate Investment 52

Table 5.1 (continued). Comparison of the risk factors in the literature list and the final list.

Management and vision of the tenant

2.4 Quality of the Management of the Tenant (the Healthcare Organization)

19

2.4.1 Customer satisfaction 17

2.4.2 The measure to which the tenant is capable to manage and control for efficient healthcare: the

quality of the control information

19

2.4.3 Staff turnover and absenteeism among the staff 18

2.4.4 Whether the tenant was under strict inspection by the government in the past 3 years

19

2.4.5 Composition and term of office of the management team

16

2.4.6 Adaptability of the tenant (e.g. flexibility in personnel costs)

14

2.4.7 The ratio between total income of the tenant and total expenditure on real estate (efficiency of the

use of real estate)

14

2.4.8 The level of continuity of the management team 6

Management and vision of the tenant

2.5 Vision of the Tenant 18

2.5.1 Plans on investment by the tenant 18

2.5.2 Strategy of the tenant with regard to (the flexibility of) the housing portfolio of the tenant (e.g. many or

few long term contracts)

18

2.5.3 The portfolio of different types of care that the tenant provides

17

2.5.4 The vision of the tenant on healthcare: whether the tenant has an attractive and distinctive healthcare

concept

16

2.6 Competition by Other Healthcare Organizations 14

2.6.1 Emergence of private healthcare organizations 14

2.6.2 Competitive power of the healthcare organization relative to other healthcare organizations

12

2.6.3 Power of the network of the tenant to attract new clients

5

2.7 Type of contract (standard ROZ contract or a contract met things like options to buy, declining

rents, financial leases, triple net enz.)

2

Table 5.1 shows the sample size of each risk factor. This number show how many

interviewees deemed the specific risk factor as relevant. The sample size fluctuates between

19 and 2. The difference lies in the moment the risk factors were added. Some risk factors

were added during the last interviews while other risk factors were added in the beginning.

Only 10 risk factors have a sample size smaller than 10. Because these risk factors were seen

by relatively few interviewees these risk factors have to be examined with extra precaution.

The interviewees argued why they added risk factors and why they saw certain risk

factors as relevant or not. They argued that in HCRE not only the ability of the property to

retain its value is relevant but also the stability of the cash flows obtained through a rental

Risk in Healthcare Real Estate Investment 53

contract with a stable tenant, unlike in other types of real estate where the stability of the

tenant is not so relevant. The experts argued that the two aspects were related to each other;

without (the prospect of) a stable cash flow the property loses value. A summary of their

argumentation for the different risk factors is described below. In this summary the list of risk

factors will be analyzed by comparing the literature list to the expanded list and analyzing

why interviewees made changes and suggested additions to the literature list. Only the

highlights of this analysis are mentioned in the summary.

1.1 Maturity of the Asset Market

The risk factors on the literature list and the final list are shown in table 5.2 for all the risk

factors related to the maturity of the asset market.

Table 5.2. Comparison of the risk factors in the literature list and the final list; maturity of the asset market.

Sample size Literature List Final List

Market maturity risks 1.1 Maturity of the Asset Market 18

Market size 1.1.1 Size of the asset market 19

Number of investors active on HCRE asset market

1.1.2 Number and diversity of parties active on the asset market

19

1.1.3 Transparency of the asset market 17

1.1.4 Standardization of HCRE 11

Investment volume of property 1.1.5 Availability of properties with the right investment volume for investors

17

1.1.6 Future development of the maturity of the asset market

9

1.1.7 Number and type of transactions (e.g. between investors)

2

Table 5.2 shows that the maturity of the asset market (1.1) was seen by 18 interviewees as a

relevant risk factor because investing in an immature market is more risky than investing in a

mature market. The size of the market (1.1.1), the number and diversity of investors active on

the market (1.1.2) and the number and type of transactions (1.1.7; sample size of 2) are

indicators of the measure of maturity of a market. A mature asset market is more transparent

(1.1.3) and to some extent the assets traded on a mature market are often standardized (1.1.4).

The availability of investment properties with the right investment volume (1.1.5) was seen as

relevant by 17 interviewees. An asset manager of a Belgian institutional investor (case 22)

argued that for large investment companies small investment volumes of € 5 to 10 million are

not worth the effort. Two Belgian investors (case 22 and 17) argued that they can not invest in

Dutch HCRE if the investment volume is smaller than € 50 million while other investors are

willing to accept smaller investment volumes. The last risk factor still to mention is the future

Risk in Healthcare Real Estate Investment 54

development of the maturity of the asset market (1.1.6). A HCRE manager of a Dutch

institutional investment company (case 13) added this risk factor arguing that investors expect

a certain future development of the HCRE asset market. He argued that it is relevant to the

risk to what extent the asset market will develop into the future. The 8 other interviewees who

came after this interview agreed that the future development of the asset market is indeed a

relevant risk factor.

1.2 Technical and Functional State of the Property

The risk factors on the literature list and the final list are shown in table 5.3 for all the risk

factors related to the technical and functional state of the property.

Table 5.3. Comparison of the risk factors in the literature list and the final list; technical and functional state of the property.

Sample size Literature List Final List

Technical state of the property 1.2 Technical and Functional State of the Property 18

Age of the property 1.2.1 State of maintenance of the property 19

Recently renovated or not

1.2.2 Energy efficiency and durability of the property 19

1.2.3 Architectural appearance of the property 18

Functional Suitability of the Property

1.2.4 Functionality of the property for healthcare 17

1.2.5 Number of clients that can live in the property (e.g. >20)

16

1.2.6 Attractiveness of the property to other healthcare organizations

14

Percentage of apartments meant for low levels of care

Table 5.3 shows that 19 interviewees found that the technical and functional state of the

property (1.2) is relevant to the perceived risk for investors. It influences the marketability of

the property and the attractiveness of the property to tenants. The state of maintenance (1.2.1),

durability (1.2.2) and architectural appearance (1.2.3) are indicators of the technical state of

the property. The functionality of the property (1.2.4) indicates how functionally suitable the

property is to effectively provide healthcare. The functionality depends on several factors,

such as whether the property has many common rooms, whether the floor plan has an efficient

use of hallways and whether rooms accommodate the needs of clients. The number of clients

the property is suitable for (1.2.5) is a risk factor because if there are only a few tenants,

vacancy can quickly lead to untenable high costs per client. The minimum required number of

tenants fluctuates per interviewee; a director of a Dutch HCRE fund (case 10) argued that

there have to be at least 20 clients living in the facility while a consultant (case 4) argued that

Risk in Healthcare Real Estate Investment 55

at least 120 clients would be enough for the property to function properly. The preferred

number of clients lies above 50 in most cases. The last risk factor that was added is the

attractiveness of the property to other potential tenants (1.2.6). As an asset manager for

intramural HCRE at a non-profit investment company (case 12) argued: some properties are

specifically designed for one particular healthcare organization. Such a property is less

attractive for other potential tenants, resulting in an increase in risk. In the original literature

list there is a risk factor (percentage of apartments meant for low levels of care) who was

removed immediately after the first interview with a consultant (case 1). This risk refers to

existing properties in which both intense care (skilled nursing and memory care) and low

levels of care are offered to the clients. Recent policy changes have made intramural HCRE

for low levels of care more risky because it lead to vacancy. The interviewed consultant could

argue why this risk factor was no longer relevant. He argued that the changes in the healthcare

industry already took place and that this risk factor is no longer relevant.

1.3 Location

The risk factors on the literature list and the final list are shown in table 5.4 for all the risk

factors related to the location.

Table 5.4. Comparison of the risk factors in the literature list and the final list; location.

Sample size Literature List Final List

Location 1.3 Location (with regard to healthcare use) 18

Location of the property

Density of the area 1.3.1 Population and building density of the surrounding area (e.g. urban or not)

18

1.3.2 Accessibility for family and friends of the clients and the staff of the tenant

19

1.3.3 Liveliness of the view and the architectural appearance of the surroundings

16

1.3.4 Safety of the surrounding area 17

1.3.5 Reputation and attractiveness of the neighborhood 16

1.3.6 Within or outside preferred investment region of the fund

9

1.3.7 Integration of the property in the surrounding neighborhood

5

Table 5.4 shows that location (1.3) is seen by 18 interviewees as a risk factor for the obvious

reason that the location determines local market conditions, alternative use options and

whether the property is suitable for its original intent; to provide healthcare services in. The

choice was made to split up the local market conditions, alternative use and location in the list

of risk, although these risk factors are interconnected. The interviewees added several sub-risk

Risk in Healthcare Real Estate Investment 56

factors related to the physical location of the property. Whether the location is in an urban

setting or a rural setting (1.3.1) was seen as a relevant risk factor by 18 interviewees. A HCRE

manager of an institutional investment company (case 13) argued that a higher density is less

risky and less volatile while an asset manager of a Belgian institutional investment company

(case 22) argued that the density of the area is less relevant and that elderly care facilities in

rural areas can attract clients from over a larger distances because people in rural areas are

willing to travel further. Furthermore, several attributes of the location were added as risk

factors such as accessibility (1.3.2), safety (1.3.4) and reputation and attractiveness of the area

(1.3.5). The liveliness of the view and the attractiveness of the surroundings (1.3.3) were

argued to be relevant by 16 interviewees because it represents value to clients and thereby

decreases the risk of vacancy. Integration of the care facility in the neighborhood (1.3.7) was

added by a director of a Dutch HCRE fund (case 17) arguing that it ensures a more lively

view and more attractive surroundings. He and a consultant (case 4) added that a lively view

is valuable for clients, who most often stay inside. Furthermore, many interviewees (such as a

consultant [case 4] and a director of a Belgian REIT [case 18]) argued that the children of the

clients are an important stakeholder in the decision making process when a new client moves

to a care facility. Some investors, as argued by a HCRE manager at an institutional investment

company (case 13) and a senior research analyst at an other institution fund management

company (case 21) consider whether the location fits within the core regions of the fund plan

of the investment company (1.3.6) a relevant risk factor, while others (such as a director of a

Dutch HCRE fund [case 17]), who do not work with core regions, see this risk factor as

irrelevant. Investors who work with core regions argue that core regions represent a general

selection of locations with less risk. Core regions represent regions with better alternative use

options and a stable and growing demand for HCRE.

1.4 Changes on the (Local) Space Market

The risk factors on the literature list and the final list are shown in table 5.5 for all the risk

factors related to the (local) space market.

Risk in Healthcare Real Estate Investment 57

Table 5.5. Comparison of the risk factors in the literature list and the final list; (local) space market.

Sample size Literature List Final List

Space market changes 1.4 Changes on the (Local) Space Market 16

1.4.1 Changes in government policy (e.g. increase in contribution by clients)

17

1.4.2 Medical developments that can influence the demand for HCRE space

16

Number of elderly with severe somatic and psycho-geriatric

conditions

1.4.3 Local development of the number of elderly with intense required care

19

1.4.4 Delay in the moment of moving out from their own house by future clients

6

1.4.5 Demand of other healthcare organizations on the space market (maturity of the space market)

17

1.4.6 Qualitative change in demand for space by clients 17

1.4.7 The length of the waiting lists 19

Rent levels 1.4.8 Rent levels of competing space 17

Supply of new space 1.4.9 Competing (new) supply of space in the vicinity 19

Vacancy rate 1.4.10 Vacancy rates of competing HCRE 19

Level of absorption of space

Changes on the (local) space market represent the risk that there will be less demand and

more supply than initially thought of. Table 5.5 shows that the risk factor space market

changes (1.4) was seen as relevant by 16 interviewees. The number of elderly with intense

required care (1.4.3) in an area is a relevant risk factor according to 19 interviewees, and was

already mentioned in the literature. At national level, the influence of government policy

changes (1.4.1) and medical developments (1.4.2) are relevant according to respectively 17

and 16 interviewees. A consultant (case 4) argued why he added this risk factor by explaining

how government policy can lead to less demand. An often heard risk is that the government

will change the funding structure for elderly care and require clients to increase their own

contribution. If clients will have to pay more contribution they might become less willing to

move out of their own house and prefer to receive healthcare services at home. Furthermore,

if clients would be required to contribute to their intramural home, this contribution should be

affordable. If the property is too expensive and no measures were taken to take foresee these

potential government policy changes the property might end up in vacancy. The other large

scale risk factor added by the same consultant (case 4) is medical developments. Among these

developments are: a medicine to cure or delay diseases such as Alzheimer; new developments

in home-automation and; changes with regard to euthanasia. As the consultant explained;

these developments would change and reduce demand for HCRE. Another large society-broad

phenomenon is the desire of older people to stay at home (1.4.4) instead of moving to a care

facility. The consultant (case 15) who added this risk factor argued that there is a trend that

Risk in Healthcare Real Estate Investment 58

even elderly with intense required care have a tendency to stay at home and receive care at

home. This would result in less demand for intramural HCRE.

Other risk factors seen as relevant by 17 to 19 interviewees are indicators of demand

and supply of space on the local HCRE market. These are risk factors such as vacancy rates

(1.4.10), rent levels (1.4.8), supply of competing space (1.4.9) and waiting lists (1.4.7).

Furthermore, a qualitative change in demand (1.4.6) can take place as elderly of the future

might require different real estate. For this reason qualitative change in demand was added by

an asset manager of a non-profit HCRE investor (case 2) as a risk factor and was seen as

relevant by the consecutive 16 interviewees. At last, the risk whether there is or will be a

mature and functioning space market (1.4.5), in which there is sufficient demand of different

healthcare organizations willing to rent properties, was added as a risk factor by a consultant

(case 4) and was seen as relevant by 16 other interviewees. This consultant argued that,

because HCRE is a new investment category, it is hard to estimate how healthcare

organizations will react to these new developments. Healthcare organizations might be

hesitant to rent real estate from an investor because they are unfamiliar with the concept. If

healthcare organizations would get used to renting from investors the space market would

become more mature.

1.5 Alternative Use

The risk factors on the literature list and the final list are shown in table 5.6 for all the risk

factors related to the alternative use.

Table 5.6. Comparison of the risk factors in the literature list and the final list; alternative use.

Sample size Literature List Final List

1.5 Alternative Use 16

1.5.1 Local development of demand and supply for alternative use (e.g. the development of the local

housing market)

17

1.5.2 Value of the alternative use (level of decline in return)

9

1.5.2.1 Technical flexibility of the property and suitability for alternative use (e.g. percentage of common

rooms)

17

1.5.2.2 Vicinity of services and facilities such as shops required for the alternative use

18

1.5.2.3 Changes in governmental technical requirements with regard to the alternative use

12

1.5.2.4 The measure of restrictions with regard to land use policy by the local government (e.g. whether

residential use is allowed)

14

1.5.2.5 The possibility of enough parking spots for the alternative use

17

Risk in Healthcare Real Estate Investment 59

Table 5.6 shows that the risk factors related to alternative use were not mentioned in the

literature while 16 interviewees found this risk factor relevant. Alternative use options are

useful to consider in order to have a fallback option. For this reason alternative use options

(1.5) are relevant according to 16 interviewees. A professor (case 3) argued that there are two

main risk factors when it comes to alternative use. The first one is the local development of

demand and supply for alternative use (1.5.1). In most cases housing is seen as the most

viable alternative use. Choosing a location in a strong local housing market is a way to

improve alternative use options. The other risk factor the professor added was concerning the

costs of transforming the property for alternative use. This risk factor was merged with a risk

factor mentioned by a HCRE manager of an institutional investment company (case 13): the

value of the alternative use (1.5.2). This HCRE manager argued that an investor can estimate

the value of the alternative use beforehand and use this estimation in their investment

decision. If the alternative use has a much lower value than the original function the risk is

higher. The value of the alternative use is a result of several other risk factors as argued by a

senior research analyst at an institutional investment company (case 21). These other risk

factors (1.5.2.1 to 1.5.2.5) influence the costs for transforming a property into the alternative

use.

2.1 Coverage Ratio

The risk factor on the literature list and the final list are shown in table 5.7. These risk factors

are related to the coverage ratio.

Table 5.7. Comparison of the risk factors in the literature list and the final list; coverage ratio.

Sample size Literature List Final List

Ratio between tenant earnings and rent

2.1 The Ratio between Income Generated by the Tenant in the Property and the Rent of the Property

19

Table 5.7 shows that the ratio between the income of the tenant generated in the property and

the rent of the property, in short the coverage ratio, was already mentioned in the literature

and was seen as relevant by 19 interviewees. Many interviewees, amongst others a director of

a Belgian healthcare REIT (case 18), argued that an increase in rent might temporarily

increase direct return, but could become unsustainable once changes occur over time. An

investor should adjust the rent to the income of the tenant and make sure the tenant can afford

the rent throughout the rental period and beyond. An asset manager of a Belgian institutional

investment company (case 22) argued that coverage ratio is related to the creditworthiness of

Risk in Healthcare Real Estate Investment 60

the tenant and that it shows how likely it is that the tenant will be able to continue to pay the

rent.

2.2 Influence of Government Policy Changes on the Tenant

The risk factors on the literature list and the final list are shown in table 5.8 for all the risk

factors related to the influence of government policy changes on the tenant.

Table 5.8. Comparison of the risk factors in the literature list and the final list; influence of government policy changes on the tenant.

Sample size Literature List Final List

Government policy changes 2.2 Influences of Government Policy Changes on the Stability of the Tenant

19

2.2.1 Sensitivity of the tenant to government policy changes on national and local level

17

2.2.2 Ratio of the rent and the regulated maximum rent if the separation between funding for healthcare and

housing would be implemented

14

2.2.3 Development of the policy of healthcare insurance companies (e.g. with regard to the allocation of the

capacity to different healthcare organizations)

14

Table 5.8 shows that 19 interviewees argued that government policy changes (2.2) can have

an effect on the risk of HCRE. These changes not only affect the demand of clients for HCRE

but can also affect the stability of healthcare organizations. The measure to which a healthcare

organization is susceptible to such changes is a risk factor (2.2.1) according to 17

interviewees. Another risk factor, added by a director of a HCRE development company (case

6), is the ratio between the rent of the property and the maximum rent of the property

according to government regulations (2.2.2). He argued that if government policy changes

happen with regard to the separation of housing and healthcare (in Dutch: Scheiden Wonen

Zorg) a tenant could get in trouble. If these changes would be implemented a tenant would

have to rent out the individual units of the property to individual clients and would be limited

by government regulation with regard to the maximum rent of the units. The rental income the

tenant would receive from renting out the individual units could be lower than the total rent

the tenant has to pay to the investor. Another risk factor, mentioned by the same director, is

the influence of policy changes of health-insurance companies (2.2.3). A consultant to

healthcare organizations and non-profit HCRE investors (case 15) argued that health-

insurance companies can choose which healthcare organizations they fund. The consultant

argued that if a healthcare organization has high costs or offers low quality, insurance

Risk in Healthcare Real Estate Investment 61

companies can decide not to fund the healthcare organization any longer. This poses a risk to

investors because tenants have very little security over the future cash flows they receive.

2.3 Creditworthiness of the Tenant

The risk factors on the literature list and the final list are shown in table 5.9 for all the risk

factors related to the creditworthiness of the tenant.

Table 5.9. Comparison of the risk factors in the literature list and the final list; creditworthiness of the tenant.

Sample size Literature List Final List

Creditworthiness of the tenant 2.3 Creditworthiness of the Tenant 19

2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity, EBITDA, etc.)

14

2.3.2 Future cash flows of the tenant (e.g. the next 2-3 years)

12

2.3.3 Length of the contracts with insurance companies 15

2.3.4 Number of contracts with insurance companies 15

2.3.5 (Bank) guarantees with regard to the rent 9

2.3.6 Relation with, and policies of, stakeholders such as banks and the Guarantee Fund for Healthcare

10

Table 5.9 shows that the creditworthiness of the tenant (2.3) is seen as a relevant risk factor by

19 interviewees, influencing the stability of the cash flows. As an asset manager of a Belgian

institutional investment company (case 22) explained: the more creditworthy a tenant is, the

more likely the organization is to continue to pay rent. Indicators of creditworthiness are

financial indicators (2.3.1, mentioned by a HCRE consultant [case 8]) and the future cash

flows of the healthcare organization (2.3.2, mentioned by a specialist in healthcare funding

[case9]). Furthermore, the length and number of contracts with insurance companies and local

governments (2.3.3 and 2.3.4) were mentioned by another consultant (case 4). For most

healthcare organizations these contracts are rather short according to a HCRE manager at an

institutional investment company (case 13); 1 or 2 years. This poses a risk as there is no

contractual security on whether the healthcare organization will receive funding. The number

of contracts could have a diversifying effect but can also result in more management costs

according to a consultant (case 4).

The relation with banks and the Guarantee Fund for Healthcare (Dutch:

Waarborgfonds Zorg) (2.3.6, added by a HCRE manager at an institutional investment

company [case 13]) is a good indicator for the creditworthiness of the tenant as these

stakeholders monitor the creditworthiness of healthcare organizations. According to an asset

manager intramural HCRE at a non-profit HCRE investment company (case 12) the policy of

Risk in Healthcare Real Estate Investment 62

these banks can also affect the creditworthiness of the tenant because stricter requirements by

banks can lead to higher interest rates for loans the tenant receives. Another risk factor

mentioned by the HCRE manager (case 13) is whether the tenant can offer bank guarantees

(2.3.5) to offer security on being able to pay the rent. According to a HCRE consultant (case

19) investors see this as a requirement to be able to sign a rental contract with a healthcare

organization.

2.4 Quality of the Management of the Tenant

The risk factors on the literature list and the final list are shown in table 5.10 for all the risk

factors related to the quality of the management of the tenant.

Table 5.10. Comparison of the risk factors in the literature list and the final list; quality of the management of the tenant.

Sample size Literature List Final List

Management and vision of the tenant

2.4 Quality of the Management of the Tenant (the Healthcare Organization)

19

2.4.1 Customer satisfaction 17

2.4.2 The measure to which the tenant is capable to manage and control for efficient healthcare: the

quality of the control information

19

2.4.3 Staff turnover and absenteeism among the staff 18

2.4.4 Whether the tenant was under strict inspection by the government in the past 3 years

19

2.4.5 Composition and term of office of the management team

16

2.4.6 Adaptability of the tenant (e.g. flexibility in personnel costs)

14

2.4.7 The ratio between total income of the tenant and total expenditure on real estate (efficiency of the

use of real estate)

14

2.4.8 The level of continuity of the management team 6

Table 5.10 shows that besides creditworthiness 19 interviewees have argued that the quality

of the management of the tenant is another risk factor to keep in mind. A consultant to

healthcare organizations and non-profit HCRE investors (case 15) argued that in the past, very

creditworthy healthcare organizations have fallen into bankruptcy within a couple of years

because of bad management. Without proper management the creditworthiness can diminish

quickly. There are several indicators for the quality of management. Customer satisfaction

(2.4.1; added by a professor [case3]) is an obvious risk factor, although a portfolio manager of

a non-profit HCRE investment company (case 20) argued that clients often complain about

trivial aspects such as the quality of food while no complaints are made on the actual quality

Risk in Healthcare Real Estate Investment 63

of healthcare. Staff absenteeism (2.4.3; added by an asset manager of a non-profit HCRE

investment company [case 2]) is an indicator of satisfaction among staff. Because providing

healthcare services is labor intensive, staff absenteeism is seen by 18 interviewees as a

relevant risk factor. A consultant (case 1) argued that the quality of the control information

(2.4.2) is another indicator of the quality of the management. He argued that an effective

organization has information and data on the services they deliver and can monitor and steer

based on this information to make processes more effective. 18 other interviewees agreed on

the relevance of this risk factor. Furthermore, he argued that if a healthcare organization is

under strict inspection by the government (2.4.4) this would be an indication of bad

management.

Two risk factors that were mentioned interviewees are concerning the management

team itself (2.4.5; added by a consultant [case 4] and; 2.4.8; added by a HCRE manager of a

Belgian REIT [case 16]). An asset manager of a Belgian institutional investment company

(case 22) argued that a management team that changes composition continuously is

considered more risky while a management team that has not changed its members for years

is also seen as risky. The continuation of the management team is another aspect that 6

interviewees deem relevant as it provides stability into the future.

Furthermore, 14 interviewees also indicated that they see flexibility in the cost of staff

(2.4.6) an important risk factor. A HCRE manager at an investment company (case 13) argued

that if there is flexibility in the costs of staff a healthcare organization can adjust to changing

circumstances. A director of a real estate development company (case 6) argued that investors

should also look at whether a healthcare organization has relatively high or low housing costs

(2.4.7). This indicates whether the healthcare organization is able to make effective use of its

real estate.

2.5 Vision of the Tenant

The risk factors on the literature list and the final list are shown in table 5.11 for all the risk

factors related to the vision of the tenant.

Risk in Healthcare Real Estate Investment 64

Table 5.11. Comparison of the risk factors in the literature list and the final list; vision of the tenant.

Sample size Literature List Final List

Management and vision of the tenant

2.5 Vision of the Tenant 18

2.5.1 Plans on investment by the tenant 18

2.5.2 Strategy of the tenant with regard to (the flexibility of) the housing portfolio of the tenant (e.g. many or

few long term contracts)

18

2.5.3 The portfolio of different types of care that the tenant provides

17

2.5.4 The vision of the tenant on healthcare: whether the tenant has an attractive and distinctive healthcare

concept

16

The vision of the tenant says something about the future of the healthcare organization. Table

5.11 shows that 18 interviewees have expressed that the vision of a healthcare organization

(2.5) is relevant for the risk. Whether the tenant has a plan for future investments (2.5.1), has

a strategy with regard to their real estate (2.5.2) and has a vision on the healthcare concept

they offer (2.5.4) was seen as relevant by respectively 18, 18 and 16 interviewees.

Some interviewees have expressed their concerns on the portfolio of different types of

healthcare services a healthcare organization offers (2.5.3). Home care services and mental

healthcare services are seen as more risky while handicap care and elderly care are seen as

less risky, according to an asset manager at a non-profit HCRE investment company (case 2).

Nonetheless, a director of a HCRE fund (case 17) has suggested that home care services can

provide a healthcare organization with a network to attract new clients. A wide portfolio of

different healthcare services can also diversify risk, according to a HCRE manager at a

Belgian REIT (case 16), which can be beneficial if the healthcare chooses the type of services

carefully.

2.6 Competition by Other Healthcare Organizations

The risk factors on the literature list and the final list are shown in table 5.12 for all the risk

factors related to the competition by other healthcare organizations.

Risk in Healthcare Real Estate Investment 65

Table 5.12. Comparison of the risk factors in the literature list and the final list; competition by other healthcare organizations.

Sample size Literature List Final List

2.6 Competition by Other Healthcare Organizations 14

2.6.1 Emergence of private healthcare organizations 14

2.6.2 Competitive power of the healthcare organization relative to other healthcare organizations

12

2.6.3 Power of the network of the tenant to attract new clients

5

Table 5.12 shows that competition was not mentioned as a risk factor in the literature. Not

only risk factors regarding the tenant were added by interviewees. Competition by other

healthcare organizations (2.6) was also seen as a risk by 14 interviewees, although some

interviewees (like a portfolio manager of a non-profit HCRE investment company [case 20])

have argued that strong competition also offers an opportunity to switch tenants. 14

interviewees see the rise of private healthcare organizations (2.6.1) as a potential threat

because private healthcare organizations can take up some of the market share of the

establishment. A HCRE manager of a Belgian REIT (case 16) and a director of another

Belgian REIT (case 18) argued that healthcare organizations should become more

entrepreneurial and show more competitive power. One of the ways to do this is by having a

strong network in communities to attract new clients (2.6.3), as argued by a director of a

HCRE fund (case 17). Without competitive power (2.6.2; added by a specialist in healthcare

funding at a bank [case 9]) a tenant is seen as more risky. For this reason 12 interviewees saw

this risk factors as relevant.

2.7 Type of Contract

The risk factor on the literature list and the final list are shown in table 5.13 for all the risk

factors related to the type of contract.

Table 5.13. Comparison of the risk factors in the literature list and the final list; type of contract.

Sample size Literature List Final List

2.7 Type of contract (standard ROZ contract or a contract met things like options to buy, declining

rents, financial leases, triple net enz.)

2

The last risk factor on the list is the type of contract (2.7), as shown in table 5.13. This risk

factor was added by a portfolio manager of a non-profit HCRE investment company (case 20)

in a stage when almost all interviews were already taken. For this reason only 2 interviewees

Risk in Healthcare Real Estate Investment 66

considered this risk factor as relevant. This portfolio manager argued that standard contracts

are more easily marketable because some investors will not trade with properties with

contracts that are foreign to them. He added that these unusual contracts are most common

amongst non-profit investors.

The previous comparison shows that many risks were overlooked in the literature. No article

in scientific journals mentioned tenant risks while many interviewees argued the relevance of

tenant risks. This shows that the academic focus on macro-economic risk factors does not

entirely match the experiences of investors who examine both property risks and tenant risks

as micro-level.

5.2. Importance of Risk Factors

Besides expanding the existing knowledge in the literature on the risk factors of HCRE

investment, this study also gives insight on the importance of the individual risk factors. Data

was collected during the interviews on the importance of the risk factors. Although this is

predominantly a qualitative study the quantitative data obtained during the interviews was

analyzed using SPSS 23. The sample size of each of the 75 variables varies from 19 to 2

cases. As expected, tests showed no results with statistical significance. Although statistical

analysis is not possible with the sampled data, the descriptive statistics do give insight into the

importance of the different risk factors.

Importance of the Main Risk Factors

All of the descriptive statistics are shown in appendix 4. A selection of the descriptive

statistics of only the main risk factors is shown in Table 5.14.

Risk in Healthcare Real Estate Investment 67

Table 5.14. The ratings of the main risk factors for all interviewees and the mode, mean and sample size. Wherever a box in this table is empty no rating was registered.

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1 Retention of Value of the Property 18 5 7 2 6 6.2 0.7

1.1 Maturity of the Asset Market 18 3 7 4 5 5.1 1.1

1.2 Technical and Functional State of the Property 18 2 7 5 5 4.9 1.3

1.3 Location (with regard to healthcare use) 18 2 7 5 6 5.4 1.4

1.4 Changes on the (Local) Space Market 16 3 7 4 6 5.7 0.9

1.5 Alternative Use 16 2 7 5 6 5.2 1.3

2 Stability of the Cash Flows Generated by Rental

Contract(s) 18 2 7 5 7 5.9 1.4

2.1 The Ratio between Income Generated by the Tenant in the

Property and the Rent of the Property 19 4 7 3 7 6.3 0.9

2.2 Influences of Government Policy Changes on the Stability

of the Tenant 19 2 7 5 7 5.6 1.6

2.3 Creditworthiness of the Tenant 19 2 7 5 6 5.7 1.2

2.4 Quality of the Management of the Tenant (the Healthcare

Organization) 19 2 6 4 5 5.2 1.0

2.5 Vision of the Tenant 18 3 7 4 5 5.2 1.0

2.6 Competition by Other Healthcare Organizations 14 2 6 4 5 4.6 1.4

2.7 Type of contract (standard ROZ contract or a contract with things like options to buy, declining rents, financial leases,

triple net enz.) 2 4 6 2 n/a 5.0 1.4

Table 5.14 suggests that interviewees consider the risk of devaluation of the property (risk

factor 1) slightly more important than the risk of instable cash flows (through an unstable

tenant; risk factor 2) based on the mean ratings (respectively 6.2 over 5.9). Both risk factors

are, however, rated at very important, suggesting that both property risks and tenant risks are

very important to investors. The range and standard deviation of answers for the importance

of tenant risks (risk factor 2) is much larger than for property risks (risk factor 1) with a

standard deviation of 1.4 over 0.7. There was only one interviewee who rated stability of the

cash flow at low importance (a rating of 2). This interviewee, a portfolio manager of a non-

profit HCRE investment company (case 20) explained that a low rating was justified because

Risk in Healthcare Real Estate Investment 68

in his view the stability of the cash flows through signing long term contracts with stable

tenants is much less important than minimizing property risks. Other interviewees rated the

stability of the cash flows at least neutrally important. Nonetheless, the ratings for the risk

factor stability of the cash flows have a larger standard deviation than the risk factor retention

of value. Only 2 interviewees rated property risks a 5; all the other 16 interviewees rated it a 6

(10 times) or a 7 (6 times). This shows that there is much more consensus on the importance

of property risks than on the importance of tenant risks.

The main risk factors in table 5.14 are shown in a chart in figure 5.1.

Figure 5.1. The main risk factors, their mean importance and standard deviation in a chart.

Figure 5.1 shows the average importance of the risk factors set out against the standard

deviation. This chart shows that there is more consensus on the importance of property risks

(risk factor 1) and the coverage ratio (risk factor 2.1) while these risk factors also have a high

average rating. Risk factors such as the type of contract (risk factor 2.7) and competition by

other healthcare organizations (risk factor 2.6) have a lower mean and larger standard

deviation, suggesting that these risk factors are less important and that there is less consensus

over the importance.

1 Property Risks

1.1 Maturity of the Asset Market

1.2 Technical and Functional State

1.3 Location

1.4 Changes on the (Local) Space Market

1.5 Alternative Use

2 Tenant Risks

2.1 Coverage Ratio

2.2 Government Policy 2.3 Creditworthiness

2.4 Quality of the Management

2.5 Vision of the Tenant

2.6 Competition by Other Healthcare

Organizations

2.7 Type of contract

3,5

4,5

5,5

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Standard Deviation

Risk in Healthcare Real Estate Investment 69

Each of the other risk factors in table 5.14 and figure 5.1 will be discussed hereafter,

including the sub-risk factors. Each rating by each interviewee for each (sub-) risk factor is

was accompanied by a specific argumentation, but only the most relevant information on the

ratings of the sub-risk factors is highlighted hereafter.

1.1 Maturity of the Asset Market

Table 5.15 shows the descriptive statistics of the risk factor maturity of the asset market and

its sub risk factors.

Table 5.15. Descriptive statistics of the risk factors related to the maturity of the asset market.

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1.1 Maturity of the Asset Market 18 3 7 4 5 5.1 1.1

1.1.1 Size of the asset market 19 3 7 4 5 5.1 0.9

1.1.2 Number and diversity of parties active on the asset

market 19 2 7 5 4 4.6 1.3

1.1.3 Transparency of the asset market 17 2 7 5 6 5.3 1.5

1.1.4 Standardization of HCRE 11 2 7 5 2 3.6 1.9

1.1.5 Availability of properties with the right investment

volume for investors 17 3 7 4 5 5.1 1.2

1.1.6 Future development of the maturity of the asset market 9 5 7 2 5 5.9 0.9

1.1.7 Number and type of transactions (e.g. between investors) 2 5 5 0 5 5.0 n/a

Because the HCRE asset market is an emerging market the maturity of the market (risk factor

1.1) is seen as a moderately important risk factor, based on the mean and mode. The risk

factors standing out as particularly important for the maturity are the transparency (risk factor

1.1.3) and the future development (risk factor 1.1.6) as they have the highest mean and mode.

Standardization (risk factor 1.1.4) has a much lower average rating and has a mode of 2. In

total 6 interviewees rated this risk factor at low or slight importance (a 2 or 3) suggesting that

for many interviewees standardization is not as important. E.g. one interviewee (a director at

HCRE fund [case 17]) explained that standardization should not be applied to HCRE. He

explained that a HCRE property should stand out from the rest to have added value to both the

Risk in Healthcare Real Estate Investment 70

clients and the healthcare organization. Another interviewee, a researcher who studied HCRE

(case 11), argued that standardization can reduce risk as properties would be more easily

marketable to other investors.

The other risk factors in the list are indicators of the maturity of the market. Of these

indicators the number of investors (risk factor 1.1.2) is rated less important compared to other

risk factors based on the mean and mode, while the market size (risk factor 1.1.1) and the

availability of properties with the right investment volume (risk factor 1.1.5) are relatively

more important. The risk factor number of transactions (risk factor 1.1.7) was added at a later

stage resulting in a sample size of only 2. This risk factor is similar to other risk factors such

as the market size and the number of investors.

The risk factor of table 5.15 are shown in a chart in figure 5.2.

Figure 5.2. The risk factors related to the maturity of the asset market, their mean importance and standard deviation in a chart.

Figure 5.2 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that the risk factors future development of the market (1.1.6)

and size of the asset market (1.1.1) are relatively undisputed while consensus on the risk

1.1 Maturity of the Asset Market

1.1.1 Size of the asset market

1.1.2 Number of parties active on the market

1.1.3 Transparency of the asset market

1.1.4 Standardization of HCRE

1.1.5 Availability of properties

1.1.6 Future development of the

asset market

1.1.7 Number and type of transactions

3,5

4

4,5

5

5,5

6

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Standard Deviation

Risk in Healthcare Real Estate Investment 71

factor standardization (1.1.4) is lacking. Figure 5.2 also shows that the future development is

the most important risk factor related to the maturity of the asset market.

1.2 Technical and Functional State of the Property

Table 5.16 shows the descriptive statistics of the risk factor technical and functional state of

the property and its sub risk factors.

Table 5.16. Descriptive statistics of the risk factors related to the technical and functional state of the property.

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1.2 Technical and Functional State of the Property 18 2 7 5 5 4.9 1.3

1.2.1 State of maintenance of the property 19 2 6 4 6 4.4 1.6

1.2.2 Energy efficiency and durability of the property 19 2 6 4 5 4.1 1.4

1.2.3 Architectural appearance of the property 18 2 6 4 5 4.4 1.2

1.2.4 Functionality of the property for healthcare 17 3 7 4 6 5.6 1.2

1.2.5 Number of clients that can live in the property (e.g. >20) 16 2 7 5 6 5.3 1.4

1.2.6 Attractiveness of the property to other healthcare

organizations 14 1 7 6 6 5.1 1.6

`

Table 5.16 shows that the mode of all the risk factors related to the technical and functional

state is 5 or 6, suggesting that many interviewees find the risk factors to be moderately or very

important. There are some outliers with very low ratings. These low ratings are given by three

interviewees (a researcher, a consultant and a portfolio manager; respectively case 11, 15 and

20) who have rated almost all of the risk factors related to the technical and functional state as

having slight or low importance. In their view a bad technical and functional state does not

necessarily represent more risk. It simply means that investments have to be made or that the

price of the property at the moment of purchase has to be lowered. These three interviewees

argued that estimating the costs of investment is not very risky. Thus, a property with a low

technical quality does not necessarily represent more risk if an accurate estimation is done of

Risk in Healthcare Real Estate Investment 72

the additional investments. Because of these three interviewees the risk factors rate lower on

average than other risk factors on the list.

The risk factor regarding the attractiveness of the property to other healthcare

organizations (1.2.6) is considered very or extremely important by eight interviewees. As an

asset manager of intramural HCRE at a non-profit HCRE investment company (case 12)

explained: some properties are made suitable for only one healthcare organization, causing it

to become less attractive to other healthcare organizations. This phenomenon presents a risk

because it increases dependence on one healthcare organization. One interviewee (a director

at a HCRE fund [case 17]) has rated this risk factor a 1, meaning it is not at all important to

him. This interviewee has argued that in his opinion adjusting the property to the needs of a

healthcare organization makes it much more valuable to that healthcare organization. The

interviewee argued that by making sure the property performs optimally for the healthcare

organization, the healthcare organization also becomes dependent on the investor. In that way

a partnership can form with mutual dependence.

Based on the mean ratings and modes the most important risk factors with regard to

the technical and functional state are: the functionality of the property to healthcare

organizations (1.2.4); the number of clients that can live in the property (1.2.5) and; the

attractiveness of the property to other healthcare organizations (1.2.6). The least important

risk factor, based on the mean and mode, is the durability of the property (1.2.2).

The risk factor of table 5.16 are shown in a chart in figure 5.3.

Risk in Healthcare Real Estate Investment 73

Figure 5.3. The risk factors related to the technical and functional state, their mean importance and standard deviation in a chart.

Figure 5.3 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that the risk factors functionality of the property (1.2.4) is

relatively undisputed and important on average while there is less consensus over the

importance the state of maintenance (1.2.1) and energy efficiency (1.2.2).

1.3 Location

Table 5.17 shows the descriptive statistics of the risk factor location and its sub risk factors.

1.2 Technical and Functional State

1.2.1 State of maintenance

1.2.2 Energy efficiency

1.2.3 Architectural appearance

1.2.4 Functionality of the property

1.2.5 Number of clients 1.2.6 Attractiveness of the property to other

healthcare

organizations

3,5

4

4,5

5

5,5

6

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Risk in Healthcare Real Estate Investment 74

Table 5.17. Descriptive statistics of the risk factors related to the location.

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1.3 Location (with regard to healthcare use) 18 2 7 5 6 5.4 1.4

1.3.1 Population and building density of the surrounding area

(e.g. urban or not) 18 1 7 6 5 4.7 1.6

1.3.2 Accessibility for family and friends of the clients and the

staff of the tenant 19 3 6 3 4 4.6 1.1

1.3.3 Liveliness of the view and the architectural appearance of

the surroundings 16 3 6 3 5 4.6 1.0

1.3.4 Safety of the surrounding area 17 3 6 3 5 4.8 1.1

1.3.5 Reputation and attractiveness of the neighborhood 16 3 7 4 4 4.9 1.1

1.3.6 Within or outside preferred investment region of the fund 9 1 7 6 7 5.2 2.0

1.3.7 Integration of the property in the surrounding neighborhood

5 3 7 4 5 5.2 1.5

Table 5.17 shows the risk factors related to the location are rated on average in between

neutral to moderately important. For most interviewees the risk factors related to the location

is thus not as important as, for instance, some of the risk factors related to the local space

market. Three interviewees (a HCRE manager at an institutional investment company, a

policy consultant and a senior research analyst at an institutional investment company;

respectively case 13, 14 and 21) find it extremely important (7) that the location lies within

the preferred region as set out in the fund plan of the fund (1.3.6). One other interviewee (a

director of a HCRE fund [case 17]) has rated this risk factor with a 1, meaning it is not at all

important to him. This interviewee said that he does not work with fund regions so that the

risk factor does not apply to him. The three interviewees that rated this risk factor 7 argued

that a lot of thought and research have gone into the making of fund regions, making it easier

for investors to focus. Some funds even have the policy that no investment can take place

outside the fund regions, making it an extremely important risk factor for them.

Interviewees are divided on the importance of the density of the location (1.3.1). Some

interviewees (such as a senior research analyst at an institutional investment company [case

21]) clearly prefer a location in an urban setting, suggesting that these area are less risky and

volatile while others (such as two consultant [case 1 and 4]) argued that whether the location

Risk in Healthcare Real Estate Investment 75

is urban or rural is a secondary consideration as the local space market is much more

important.

The risk factor of table 5.17 are shown in a chart in figure 5.4.

Figure 5.4. The risk factors related to the location, their mean importance and standard deviation in a chart.

Figure 5.4 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that there is more consensus on the less important risk factors.

The risk factor within fund region (1.3.6) has a high average mean but also a large standard

deviation while liveliness of the view (1.3.3) has a low average mean but also a low standard

deviation.

1.4 Local Space Market

Table 5.18 shows the descriptive statistics of the risk factor local space market and its sub risk

factors.

1.3 Location

1.3.1 Urban or not1.3.2 Accessibility

1.3.3 Liveliness of the view

1.3.4 Safety

1.3.5 Reputation of the neighborhood

1.3.6 Within fund region

1.3.7 Integration in neighborhood

3,5

4

4,5

5

5,5

6

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Risk in Healthcare Real Estate Investment 76

Table 5.18. Descriptive statistics of the risk factors related to the local space market.

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1.4 Changes on the (Local) Space Market 16 3 7 4 6 5.7 0.9

1.4.1 Changes in government policy (e.g. increase in

contribution by clients) 17 2 7 5 7 5.9 1.6

1.4.2 Medical developments that can influence the demand for

HCRE space 16 2 7 5 3 4.3 1.5

1.4.3 Local development of the number of elderly with intense

required care 19 3 7 4 6 5.9 1.2

1.4.4 Delay in the moment of moving out from their own house

by future clients 6 2 6 4 6 4.5 1.6

1.4.5 Demand of other healthcare organizations on the space

market (maturity of the space market) 17 2 7 5 5 4.6 1.3

1.4.6 Qualitative change in demand for space by clients 17 1 7 6 6 5.3 1.3

1.4.7 The length of the waiting lists 19 2 7 5 5 4.6 1.4

1.4.8 Rent levels of competing space 17 1 7 6 5 4.6 1.6

1.4.9 Competing (new) supply of space in the vicinity 19 3 7 4 6 5.4 1.0

1.4.10 Vacancy rates of competing HCRE 19 2 7 5 5 4.8 1.3

Table 5.18 shows that the local space market (risk factor 1.4) has a relatively low standard

deviation of 0.9. It is considered very or extremely important (a 6 or a 7) by 11 interviewees.

This suggests that interviewees agree that the local space market is a very important risk

factor. There was only one interviewee who rated it lower than 5. This interviewee, a policy

consultant (case 14) argued that a rating of 3 (slightly important) is justified because there is

little risk in space market developments. The most important risk factors in the list based on

mean and mode are: changes in government policy (1.4.1); local development of the number

of elderly (1.4.3); qualitative change in demand for space (1.4.6) and; competing supply of

HCRE (1.4.9). 8 interviewees rated the influence of government policy changes on the

demand for HCRE (risk factor 1.4.1) a 7, arguing that this risk factor is extremely important.

E.g. a director of a Belgian healthcare REIT (case 18) argued that government policy changes

are unpredictable and can have great impact, resulting in uncertainty over the future

development of the demand for HCRE. Two interviewees (a HCRE consultant [case 19] and a

director of a HCRE fund [case 17]) have rated this risk factor intentionally only a 2. The

Risk in Healthcare Real Estate Investment 77

director added that he did consider government policy changes risky but that these risks can

be circumvented by making sure the property is attractive to clients and by making sure the

rent is low enough. If the rent is low enough and the government decides that clients will have

to pay a higher contribution, clients will continue to be able to afford paying a higher own

contribution. The HCRE consultant argued that government policy changes are never abrupt

and extreme and are, to a certain extent, predictable. The number of elderly with intense

require care in a region (risk factor 1.4.3) is a very or extremely important risk factor

according to 15 interviewees because it shows demand for HCRE in a region.

10 interviewees rated competing space (1.4.9) as very or extremely important, arguing

that an investor should pay attention to competing properties when assessing the risk. As one

professor argued (case 3): this risk factor is particularly important because there are little

HCRE properties in a region and new competing space can disrupt the local market easily.

The risk factor of table 5.18 are shown in a chart in figure 5.5.

Figure 5.5. The risk factors related to the location, their mean importance and standard deviation in a chart.

Figure 5.5 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that both local development of the number of elderly (1.4.3)

1.4 Changes on the (Local) Space Market

1.4.1 Changes in government policy

1.4.2 Medical developments

1.4.3 Local development of the number of elderly

1.4.4 Delay in moving out of house

1.4.5 Demand of other healthcare

organizations

1.4.6 Qualitative change in demand for space by

clients

1.4.7 Waiting lists

1.4.8 Rent levels

1.4.9 Competing (new) supply of space in the

vicinity

1.4.10 Vacancy rates of competing HCRE

3,5

4

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5

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6

6,5

0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Risk in Healthcare Real Estate Investment 78

and the effects of changes in government policy on the demand for HCRE (1.4.1) are very

important but that there is less consensus on the importance of government policy changes.

The chart also shows that on average interviewees find medical developments (1.4.2) less

important than any of the other risk factors related to the space market.

1.5 Alternative Use

Table 5.19 shows the descriptive statistics of the risk factor alternative use and its sub risk

factors.

Table 5.19. Descriptive statistics of the risk factors related to the alternative use.

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1.5 Alternative Use 16 2 7 5 6 5.2 1.3

1.5.1 Local development of demand and supply for alternative use (e.g. the development of the local housing market)

17 3 7 4 6 5.4 1.2

1.5.2 Value of the alternative use (level of decline in return) 9 2 6 4 6 5.3 1.3

1.5.2.1 Technical flexibility of the property and suitability for alternative use (e.g. percentage of common rooms)

17 2 7 5 6 5.0 1.4

1.5.2.2 Vicinity of services and facilities such as shops required

for the alternative use 18 2 6 4 5 4.6 1.3

1.5.2.3 Changes in governmental technical requirements with

regard to the alternative use 12 2 5 3 5 3.5 1.4

1.5.2.4 The measure of restrictions with regard to land use policy by the local government (e.g. whether residential use is

allowed) 14 2 7 5 6 4.8 1.5

1.5.2.5 The possibility of enough parking spots for the alternative

use 17 2 6 4 5 4.3 1.2

Although most interviewees have argued that investors should foremost make sure the

property is suitable for its original intent, table 5.19 shows that they still find alternative use

(risk factor 1.5) moderately important on average. The most important risk factor, based on

the mean and mode, is the market development of the alternative use (1.5.1). Two

interviewees have consistently rated the risk factors related to alternative use much lower than

others. These two interviewees (a HCRE consultant [case 19] and a director of a real estate

fund management company [case 10]) argued that alternative use is of low or slight

importance because first and foremost the property is meant to be used by a healthcare

organization. Two risk factors were rated lower on average because of their insignificant

Risk in Healthcare Real Estate Investment 79

impact. These were the chance of changing technical requirements by the government (risk

factor 1.5.2.3; rated 3.5) and sufficient parking spot for the alternative use (risk factor 1.5.2.5;

rated 4.3). A HCRE manager (case 13) explained that these risk factors are subordinate to the

value of the alternative use (1.5.2).

The risk factor of table 5.19 are shown in a chart in figure 5.6.

Figure 5.6. The risk factors related to the alternative use, their mean importance and standard deviation in a chart.

Figure 5.6 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that government technical requirements (1.5.2.3) are less

important than the other risk factors related to the alternative use while the local housing

market (1.5.1) is the most important risk factor.

2.1 Coverage Ratio

Table 5.20 shows the descriptive statistics of the risk factor coverage ratio.

1.5 Alternative Use

1.5.1 Local housing market

1.5.2 Value of the alternative use

1.5.2.1 Technical flexibility

1.5.2.2 Vicinity of services and facilities

1.5.2.3 Governmental technical requirements

1.5.2.4 Land use policy

1.5.2.5 Enough parking spots

3,5

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Risk in Healthcare Real Estate Investment 80

Table 5.20. Descriptive statistics of the risk factor coverage ratio.

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2.1 The Ratio between Income Generated by the Tenant in the

Property and the Rent of the Property 19 4 7 3 7 6.3 0.9

Table 5.20 shows that the coverage ratio (risk factor 2.1) has an average rating of 6.3 and a

mode of 7. The mean rating of this risk factor is the highest of all risk factors, suggesting this

risk factor is the most important risk factor of all. Only 3 interviewees (an asset manager and

a portfolio manager of a non-profit HCRE investment company [case 2 and 20] and an

intramural HCRE asset manager of another non-profit HCRE investment company [case 12])

rated the coverage ratio lower than 6 (respectively 5, 4 and 5). The small range of 3 and the

standard deviation of 0.9 suggests that there is consensus on the importance of this risk factor.

A director of a Belgian healthcare REIT (case 18) argued that by adjusting the rent to the

income of the tenant the risk of the investment is largely reduced. He added that the income of

healthcare organizations is strictly dependent on government regulation so that all healthcare

organizations can generate roughly the same maximum income. On average interviewees

have rated this risk factor 6.3, suggesting that that setting the right rent level is very important.

2.2 Influence of Government Policy Changes on the Tenant

Table 5.21 shows the descriptive statistics of the risk factor influence of government policy

changes on the tenant and its sub risk factors.

Risk in Healthcare Real Estate Investment 81

Table 5.21. Descriptive statistics of the risk factors related to the influence of the government on the tenant.

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2.2 Influences of Government Policy Changes on the Stability

of the Tenant 19 2 7 5 7 5.6 1.6

2.2.1 Sensitivity of the tenant to government policy changes on

national and local level 17 2 7 5 6 5.6 1.5

2.2.2 Ratio of the rent and the regulated maximum rent if the separation between funding for healthcare and housing

would be implemented 14 2 6 4 5 4.9 1.2

2.2.3 Development of the policy of healthcare insurance companies (e.g. with regard to the allocation of the

capacity to different healthcare organizations) 14 2 7 5 5 4.9 1.6

Table 5.21 shows that on average the influence of government policy on a tenant (risk factor

2.2) was rated 5.6. Only 5 interviewees rated the importance of the influence of the

government on the stability of the tenant lower than very important while 14 interviewees

rated this risk factor very or extremely important. Those interviewees who rated this risk

factor as extremely important expressed their fear that government policy changes can lead to

bankruptcy of the tenant. E.g. an asset manager of a non-profit HCRE investment company

(case 7) argued that government policy changes have caused large vacancy in the past. Three

interviewees (a consultant [case 1], a researcher [case 11], a policy consultant [case 14] and a

portfolio manager of a non-profit HCRE investment company [case 20]) considered the

influence of the government on the tenant of low to neutral importance. The portfolio

manager argued that the individual tenant is less important because a tenant is replaceable. He

placed more importance on a strong space market, arguing that sufficient demand for a

property is more important than the individual tenant.

The risk factor of table 5.21 are shown in a chart in figure 5.7.

Risk in Healthcare Real Estate Investment 82

Figure 5.7. The risk factors related to the alternative use, their mean importance and standard deviation in a chart.

Figure 5.7 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests that the risk that the government will further separate healthcare

and housing (in Dutch: Scheiden Wonen Zorg; risk factor 2.2.2) is the least debated risk factor

related to government policy changes. This risk factor also has a lower average rating than the

sensitivity of the tenant (2.2.1).

2.3 Creditworthiness of the Tenant

Table 5.22 shows the descriptive statistics of the risk factor creditworthiness of the tenant and

its sub risk factors.

Risk in Healthcare Real Estate Investment 83

Table 5.22. Descriptive statistics of the risk factors related to the creditworthiness of the tenant.

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2.3 Creditworthiness of the Tenant 19 2 7 5 6 5.7 1.2

2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity,

EBITDA, etc.) 14 2 7 5 6 5.7 1.3

2.3.2 Future cash flows of the tenant (e.g. the next 2-3 years) 12 2 7 5 6 4.8 1.7

2.3.3 Length of the contracts with insurance companies 15 2 7 5 6 5.0 1.7

2.3.4 Number of contracts with insurance companies 15 2 6 4 5 3.9 1.4

2.3.5 (Bank) guarantees with regard to the rent 9 2 6 4 4 4.1 1.2

2.3.6 Relation with, and policies of, stakeholders such as banks

and the Guarantee Fund for Healthcare 10 2 6 4 4 4.4 1.4

Table 5.22 shows that interviewees find the creditworthiness (risk factor 2.3), and in

particular the financial indicators (2.3.1), very important considering the mean rating of 5.7

and the mode of 6 of these risk factors. Low ratings of 2 have been given only by one

interviewee (a researcher [case11]) who considered all tenant risks of less importance because

of his focus on property risks. A consultant (case 15) argued that, although taking into

consideration the creditworthiness of a tenant is an excellent way to mitigate contract risk, the

creditworthiness of healthcare organizations can rapidly decline if the tenant has bad

management and a bad vision.

The risk factor of table 5.22 are shown in a chart in figure 5.8.

Risk in Healthcare Real Estate Investment 84

Figure 5.8. The risk factors related to the creditworthiness, their mean importance and standard deviation in a chart.

Figure 5.8 shows the average importance of the risk factors set out against the standard

deviation. This chart suggests the risk factors creditworthiness (2.3) and financial indicators

(2.3.1) are particularly undisputed and important in comparison to the other risk factors. The

number of contracts with insurance companies (risk factor 2.3.4) is the least important risk

factor based on the mean.

2.4 Quality of the Management of the Tenant

Table 5.23 shows the descriptive statistics of the risk factor quality of the management of the

tenant and its sub risk factors.

2.3.3 Length of the contracts with

insurance companies

2.3 Creditworthiness2.3.1 Financial

indicators

2.3.2 Future cash flows

2.3.4 Number of contracts with

insurance companies

2.3.5 (Bank) guarantees with regard to the rent

2.3.6 Relation with banks

3,5

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0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Risk in Healthcare Real Estate Investment 85

Table 5.23. Descriptive statistics of the risk factors related to the quality of the management of the tenant.

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2.4 Quality of the Management of the Tenant (the Healthcare

Organization) 19 2 6 4 5 5.2 1.0

2.4.1 Customer satisfaction 17 2 7 5 5 5.3 1.3

2.4.2 The measure to which the tenant is capable to manage and control for efficient healthcare: the quality of the

control information 19 2 7 5 5 4.9 1.3

2.4.3 Staff turnover and absenteeism among the staff 18 2 7 5 4 4.6 1.5

2.4.4 Whether the tenant was under strict inspection by the

government in the past 3 years 19 2 7 5 5 4.5 1.3

2.4.5 Composition and term of office of the management team 16 1 5 4 5 3.7 1.4

2.4.6 Adaptability of the tenant (e.g. flexibility in personnel

costs) 14 2 7 5 4 4.2 1.5

2.4.7 The ratio between total income of the tenant and total expenditure on real estate (efficiency of the use of real

estate) 14 2 7 5 5 4.7 1.6

2.4.8 The level of continuity of the management team 6 2 6 4 6 4.7 1.8

The quality of the management (risk factor 2.4) was rated on average 5.2 suggesting that this

risk factor is moderately important. One interviewee (a researcher [case11]) rated all risk

factors of low importance because of his opinion that an investor should focus on property

risks and not tenant risks. All other 18 interviewees rated the quality of the management a 5 or

a 6 but none rated this risk factor extremely important. This suggests that interviewees agree

that the stability of the cash flows are influenced by the quality of the management of the

tenant, but not to an extreme extent. The last risk factor, the continuity of the management

team, was added at a later point in time resulting in a sample size of only 6. The three

interviewees who rated this risk factor very important (a HCRE manager at a Belgian

healthcare REIT, a director of a HCRE fund and a director of another Belgian healthcare

REIT; respectively case 16, 17 and 18) agreed that continuity of the management is very

important in case an investor would want to build a long-term partnership.

The risk factor of table 5.23 are shown in a chart in figure 5.9.

Risk in Healthcare Real Estate Investment 86

Figure 5.9. The risk factors related to the quality of the management, their mean importance and standard deviation in a chart.

Figure 5.9 shows the average importance of the risk factors set out against the standard

deviation. This chart shows that customer satisfaction (2.4.1) is more important on average

than the composition of the management team (2.4.5), and that the quality of the management

(risk factor 2.4) is a less debatable risk factor than the continuity of the management team

(2.4.8).

2.5 Vision of the Tenant

Table 5.24 shows the descriptive statistics of the risk factor vision of the tenant and its sub

risk factors.

2.4.3 Staff absenteeism

2.4 Quality of the Management

2.4.1 Customer satisfaction

2.4.2 Quality of the control information

2.4.4 Under inspection

2.4.5 Composition of the management team

2.4.6 Flexibility in costs of staff

2.4.7 Efficiency of the use of real estate

2.4.8 Continuity of the management team

3,5

4

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5

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6

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Table 5.24. Descriptive statistics of the risk factors related to the vision of the tenant.

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2.5 Vision of the Tenant 18 3 7 4 5 5.2 1.1

2.5.1 Plans on investment by the tenant 18 3 6 3 5 4.7 1.0

2.5.2 Strategy of the tenant with regard to (the flexibility of) the

housing portfolio of the tenant (e.g. many or few long term contracts)

18 3 7 4 5 5.0 1.1

2.5.3 The portfolio of different types of care that the tenant

provides 17 1 7 6 6 4.5 1.8

2.5.4 The vision of the tenant on healthcare: whether the tenant has an attractive and distinctive healthcare

concept 16 3 7 4 6 5.5 1.2

Similarly to the quality of the management of the tenant 18 interviewees have rated the vision

of the tenant (risk factor 2.5) on average 5.2, as shown in table 5.24. Especially the vision of

the tenant on healthcare (2.5.4) has a high mean of 5.5. Based on the standard deviation of 1.8

and the range of 6, interviewees are somewhat divided on the benefits and downsides of the

portfolio of healthcare of a tenant (2.5.3). A HCRE manager of a Belgian healthcare REIT

(case 16) argued that a diversified portfolio reduces risk, while a director of a HCRE fund

(case 17) had the opinion that healthcare organizations should not offer services other than

healthcare services. This also suggested that an healthcare organization will have a stronger

network to attract new intramural clients if that organization offers care-at-home services.

The risk factor of table 5.24 are shown in a chart in figure 5.10.

Risk in Healthcare Real Estate Investment 88

Figure 5.10. The risk factors related to the vision, their mean importance and standard deviation in a chart.

Figure 5.10 shows the average importance of the risk factors set out against the standard

deviation. This chart shows that the interviewees are most divided on the importance of the

portfolio of different type of healthcare a tenant provides (2.5.3). Furthermore, it shows that

the vision of the tenant on healthcare (2.5.4) is particularly important.

2.6 Competition by Other Healthcare Organizations

Table 5.25 shows the descriptive statistics of the risk factor competition by other healthcare

organizations and its sub risk factors.

2.5.3 The portfolio of different types of care

that the tenant provides

2.5 Vision of the Tenant

2.5.1 Plans on investment by the

tenant

2.5.2 Strategy with regard to real estate

2.5.4 The vision of the tenant on healthcare

3,5

4

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5

5,5

6

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0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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Risk in Healthcare Real Estate Investment 89

Table 5.25. Descriptive statistics of the risk factors related to the competition by other healthcare organizations.

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2.6 Competition by Other Healthcare Organizations 14 2 6 4 5 4.6 1.3

2.6.1 Emergence of private healthcare organizations 14 2 6 4 5 4.1 1.5

2.6.2 Competitive power of the healthcare organization relative

to other healthcare organizations 12 2 6 4 5 4.8 1.1

2.6.3 Power of the network of the tenant to attract new clients 5 3 7 4 5 5.2 1.5

Table 5.25 shows that the risk factor competition by other healthcare organizations (risk

factor 2.6) has a relatively low mean of 4.6. A director of a Belgian healthcare REIT rated this

risk factor very important adding that he expects that the healthcare industry will experience

more competition in the future. The competitive power of the tenant (2.6.2) is seen by 5

interviewees as the most important risk factor related to competition and has a mean of 5.2.

One interviewee (a researcher [case11]) rated all risk factors related to the competition of

other healthcare organizations of low importance because of his opinion that an investor

should focus on property risks instead of tenant risks. The mode of all the risk factors is 5,

suggesting that many do find competition by other healthcare organizations moderately

important. The networking power of the tenant was added at a later point resulting in a sample

size of only 5. Those interviewees who had the chance to rate this risk factor rated it at 5.2 on

average, making it the risk factor with the highest mean.

The risk factor of table 5.25 are shown in a chart in figure 5.11.

Risk in Healthcare Real Estate Investment 90

Figure 5.11. The risk factors related to the vision, their mean importance and standard deviation in a chart.

Figure 5.11 shows the average importance of the risk factors set out against the standard

deviation. This chart shows that the power of the network to attract new clients (2.6.3) is on

average the most important risk factor but also has the highest standard deviation. The small

point in the chart also shows that the sample size for this risk factor is small which explains

the large standard deviation. Of the other risk factors the emergence of private healthcare

organizations (2.6.1) has the lowest rating.

2.7 Type of Contract

Table 5.26 shows the descriptive statistics of the risk factor type of contract.

Table 5.26. Descriptive statistics of the risk factor type of contract.

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2.7 Type of contract (standard ROZ contract or a contract with things like options to buy, declining rents, triple net enz.) 2 4 6 2 n/a 5.0 n/a

2.6.3 Power of the network of the tenant to attract new clients

2.6 Competition by Other Healthcare

Organizations

2.6.1 Emergence of private healthcare

organizations

2.6.2 Competitive power of the tenant

3,5

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4,5

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5,5

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0,5 0,7 0,9 1,1 1,3 1,5 1,7 1,9 2,1

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As seen in table 5.26 the type of contract (risk factor 2.7) is a risk factor that was added at the

end of the interviews. The interviewee who added the risk factor (a portfolio manager of a

non-profit HCRE investment company [case 20]) gave it a rating of 6, while the other

interviewee (a senior research analyst at an institutional real estate investment company [case

21]) rated it only at 4. The portfolio manager argued that it is a very important risk factor

because the type of contract investors use is quite diverse; especially amongst non-profit

investors. According to this interviewee, to improve the marketability and standardization of

HCRE investors should chose a standard contract, such as the ROZ-contract.

Top 10 Most Important and 10 Least Important Risk Factors

Based on the average ratings of the importance of the risk factors a list was made of the 10

most important and 10 least important risk factors. This list is shown in table 5.27.

Table 5.27. Descriptive statistics of the 10 risk factors with the highest and lowest mean.

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1 2.1 The Ratio between Income Generated by the Tenant in the

Property and the Rent of the Property 19 4 7 3 7 6.3 0.9

2 1 Retention of Value of the Property 18 5 7 2 6 6.2 0.7

3 1.1.6 Future development of the maturity of the asset market 9 5 7 2 5 5.9 0.9

4 1.4.1 Changes in government policy (e.g. increase in

contribution by clients) 17 2 7 5 7 5.9 1.6

5 1.4.3 Local development of the number of elderly with intense

required care 19 3 7 4 6 5.9 1.2

6 2 Stability of the Cash Flows Generated by Rental

Contract(s) 18 2 7 5 7 5.9 1.4

7 1.4 Changes on the (Local) Space Market 16 3 7 4 6 5.7 0.9

8 2.3 Creditworthiness of the Tenant 19 2 7 5 6 5.7 1.2

9 2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity,

EBITDA, etc.) 14 2 7 5 6 5.7 1.3

10 1.2.4 Functionality of the property for healthcare 17 3 7 4 6 5.6 1.2

75 1.5.2.3 Changes in governmental technical requirements with

regard to the alternative use 12 2 5 3 5 3.5 1.4

74 1.1.4 Standardization of HCRE 11 2 7 5 2 3.6 1.9

Risk in Healthcare Real Estate Investment 92

Table 5.27 (continued). Descriptive statistics of the 10 risk factors with the highest and lowest mean.

73 2.4.5 Composition and term of office of the management team 16 1 5 4 5 3.7 1.4

72 2.3.4 Number of contracts with insurance companies 15 2 6 4 5 3.9 1.4

71 1.2.2 Energy efficiency and durability of the property 19 2 6 4 5 4.1 1.4

70 2.3.5 (Bank) guarantees with regard to the rent 9 2 6 4 4 4.1 1.2

69 2.6.1 Emergence of private healthcare organizations 14 2 6 4 5 4.1 1.5

68 2.4.6 Adaptability of the tenant (e.g. flexibility in personnel

costs) 14 2 7 5 4 4.2 1.5

67 1.4.2 Medical developments that can influence the demand for

HCRE space 16 2 7 5 3 4.3 1.5

66 1.5.2.5 The possibility of enough parking spots for the alternative

use 17 2 6 4 5 4.3 1.2

The list of the 10 most important risk factors, as seen in table 5.27, gives a suggestion of what

risk factors are very important. The list shows that interviewees have a particular interest in

five different aspects. The list suggests that an investor should make sure the rent is well

adjusted to the income of the tenant to reduce risk (risk factor 2.1). Furthermore, the list

shows that 3 risks factors in the top 10 are related to space market risks (risk factor 1.4). An

investor should keep in mind the influence of demographics (1.4.3) and the government(1.4.1)

on the demand for HCRE. The high placement of the future development of the asset market

(1.1.6) on the list suggests that investors should investigate the future development and make

an estimation on whether the market will mature or not. The high placement of financial

indicators (2.3.1) of the creditworthiness of the tenant (risk factor 2.3) suggests that an

investor should at least investigate the financial indicators for creditworthiness of a healthcare

organization before signing a contract with a tenant. The functionality of the property (1.2.4)

also has a high placement, suggesting that an investor should have knowledge on what

properties are functionally suitable for healthcare, and which properties are not.

The entire list of risk factor sorted on importance can be found in appendix 5.

Top 10 Least Disputed and 10 Most Disputed Risk Factors

Based on the standard deviation and range of the importance of the risk factors a list was

made of the 10 least disputed and 10 most disputed risk factors. This list is shown in table

5.28.

Risk in Healthcare Real Estate Investment 93

Table 5.28. Descriptive statistics of the 10 risk factors with the lowest and the highest standard deviation. P

lace

men

t

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ple

siz

e

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m

Max

imu

m

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ge

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de

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n r

atin

g

Stan

dar

d d

evia

tio

n

1 1 Retention of Value of the Property 18 5 7 2 6 6.2 0.7

2 1.1.6 Future development of the maturity of the asset market 9 5 7 2 5 5.9 0.9

3 2.1 The Ratio between Income Generated by the Tenant in the

Property and the Rent of the Property 19 4 7 3 7 6.3 0.9

4 1.1.1 Size of the asset market 19 3 7 4 5 5.1 0.9

5 1.4 Changes on the (Local) Space Market 16 3 7 4 6 5.7 0.9

6 1.3.3 Liveliness of the view and the architectural appearance of

the surroundings 16 3 6 3 5 4.6 1.0

7 2.5.1 Plans on investment by the tenant 18 3 6 3 5 4.7 1.0

8 1.4.9 Competing (new) supply of space in the vicinity 19 3 7 4 6 5.4 1.0

9 2.4 Quality of the Management of the Tenant (the Healthcare

Organization) 19 2 6 4 5 5.2 1.0

10 1.3.2 Accessibility for family and friends of the clients and the

staff of the tenant 19 3 6 3 4 4.6 1.1

75 2.7 Type of contract (standard ROZ contract or a contract met things like options to buy, declining rents, financial leases,

triple net enz.) 2 4 6 2 n/a 5.0 n/a

74 1.1.7 Number and type of transactions (e.g. between investors) 2 5 5 0 5 5.0 n/a

73 1.3.6 Within or outside preferred investment region of the fund 9 1 7 6 7 5.2 2.0

72 1.1.4 Standardization of HCRE 11 2 7 5 2 3.6 1.9

71 2.5.3 The portfolio of different types of care that the tenant

provides 17 1 7 6 6 4.5 1.8

70 2.4.8 The level of continuity of the management team 6 2 6 4 6 4.7 1.8

69 2.3.2 Future cash flows of the tenant (e.g. the next 2-3 years) 12 2 7 5 6 4.8 1.7

68 2.3.3 Length of the contracts with insurance companies 15 2 7 5 6 5.0 1.7

67 1.2.6 Attractiveness of the property to other healthcare

organizations 14 1 7 6 6 5.1 1.6

66 1.3.1 Population and building density of the surrounding area

(e.g. urban or not) 18 1 7 6 5 4.7 1.6

Table 5.28 suggests that there is little debate about the importance of property risks (risk

factor 1) with a standard deviation of 0.7 and a range of 2. The same can be said about the

Risk in Healthcare Real Estate Investment 94

coverage ratio (risk factor 2.1), the future development of the asset market (1.1.6) and

changes on the (local) space market (risk factor 1.4). These four risk factors have a high

average mean while having a standard deviation of only 0.9 suggesting that the high

importance of these four risk factors is relatively undisputed. The other risk factors on the list

have a relatively low standard deviation of 0.9 to 1.1 but have a lower average rating.

The risk factors type of contract (risk factor 2.7) and the number and type of

transactions (1.1.7) have a sample size of 2. Therefore, it is impossible to calculate a standard

deviation for these risk factors. These risk factors are, because of their small sample size, the

most disputable risk factors based on the ratings, because only 2 interviewees rated these risk

factors. The risk factor within or outside the fund region (1.3.6) has the highest standard

deviation. This suggests that the importance of this risk factor is disputed. Some investors

have rated this risk factor 7 (such as a HCRE manager [case 13]) while a director of a HCRE

fund (case 17) rated this risk factor 1. The difference lies in that some companies work with

fund regions and others do not.

Standardization is not only one of the lowest rated risk factor on average, it is also one

of the most disputed risk factors. 5 out of 11 interviewees rated this risk factor only 2, while

others rated this risk factor higher. The highest rating for this risk factor (a 7) was given by

the interviewee who added this risk factor (a researcher [case 11]). Those interviewees who

rated this risk factor low were able to express more clearly why they gave a low rating than

those who rated this risk factor higher than a 2. This would suggest that some interviewees

might have accidentally rated this risk factor high.

The list of risk factors that have the largest standard deviation have an average sample

size of 10.6 while the average sample size of all risk factors is 15.2. The larger standard

deviation of the risk factors in this list is thus influenced by the small sample size. The entire

list sorted on standard deviation can be found in appendix 6.

Differences between Groups of Experts

In this study several different types of experts were interviewed. To illustrate the differences

four groups were distinguished: consultants, non-profit investors, Dutch investors and Belgian

investors. Four interviewees did not fit any of the above mentioned groups. Table 5.29

illustrates the sample size and mean ratings for the four different groups.

Risk in Healthcare Real Estate Investment 95

Table 5.29. Descriptive statistics of the main risk factors for all four different groups.

Re

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1 1.1 1.2 1.3 1.4 1.5 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7

Sample size for all groups: 18 18 18 18 16 16 18 19 19 19 19 18 14 2

Mean for all groups: 6.2 5.1 4.9 5.4 5.7 5.2 5.9 6.3 5.6 5.7 5.2 5.2 4.6 5.0

Sample size for consultants: 6 6 6 6 6 6 6 7 7 7 7 6 4 0

Mean for consultants: 6.4 5.3 4.9 5.0 5.4 5.0 6.3 6.4 5.4 6.3 5.5 5.7 5.0 n/a

Sample size for non-profit: 4 4 4 4 3 3 4 4 4 4 4 4 3 1

Mean for non-profit: 5.8 4.8 4.5 6.3 6.0 5.7 4.8 5.3 6.3 6.3 5.0 4.5 3.3 6.0

Sample size for Dutch: 4 4 4 4 3 3 4 4 4 4 4 4 4 1

Mean for Dutch: 6.0 4.0 5.8 5.0 6.3 5.3 6.3 6.8 6.0 5.5 5.3 5.5 5.3 4.0

Sample size for Belgian: 2 2 2 2 2 2 2 2 2 2 2 2 2 0

Mean for Belgian: 6.0 6.0 6.0 6.0 5.5 5.5 7.0 7.0 6.5 5.5 6.0 6.0 5.5 n/a

Table 5.29 shows that there are differences between the four groups in the way they rated the

importance of the risk factors. The average rating for consultants, non-profit investors, Dutch

investors and Belgian investors are respectively 5.6, 5.3, 5.5 and 6.0 suggesting that non-

profit investors find all risk factors less important than Belgian investors. The data in table

5.28 shows small sample sizes of 2 to 7 per group, meaning that average rating are under

heavy influence of the individual preferences and opinions of interviewees. The data does,

however, suggest that there are differences between the groups. Some of these differences are

pinpointed and explained hereafter.

The data suggests that Belgian investors find tenant risks (risk factor 2) more

important than property risks (risk factor 1; rating these risks factors 7.0 vs. 6.0) while non-

profit investors place on average more importance on property risks (5.8 vs. 4.8). A director

of a Belgian healthcare REIT (case 18) explained that the long-term rental contracts Belgian

investors use force them to do a thorough investigation of the stability of the tenant while a

Risk in Healthcare Real Estate Investment 96

portfolio manager of a non-profit investment company (case 20) explained that the tenant

risks are subordinate to property risks. The portfolio manager explained that in the long

history of their company they experienced that property risks are more important.

Dutch investors find the maturity of the asset market (risk factor 1.1) only neutrally

important on average while Belgian investors find it very important. One Belgian asset

manager (case 22) explained that an immature asset market results in higher cap rates while

Dutch investors, such as a director of a HCRE fund (case 10), explained that the low maturity

of the market also offers opportunities to those investors willing to take the lead.

The technical and functional state (risk factor 1.2) is more important to investors (both

Dutch and Belgian; respectively 5.8 and 6.0) than to consultants and non-profit investors

(respectively 4.9 and 4.5). A Dutch HCRE manager (case 13) explained that Dutch investors

prefer to invest in new properties and a director of a Belgian healthcare REIT (case 18)

argued that the properties should be in a good technical and functional state in support of the

tenants.

Location (risk factor 1.3) is on average less important to Dutch investors and

consultant (respectively 5.0 and 5.0) than to Belgian and non-profit investors (respectively 6.0

and 6.3). Dutch investors and consultants explained that to them the local HCRE space market

is more important than aspects like accessibility. E.g. a HCRE consultant (case 19) explained

that location is only of low importance while the number of elderly in a region (1.4.3) is

extremely important. It seems that Belgian and non-profit investors misunderstood that the

local space market and location were separated on the list of risk factors and accidentally

rated location high while meaning that the local space market is of high importance.

With regard to the importance of the local space market (risk factor 1.4) and

alternative use (risk factor 1.5) there are no large differences between the average rating of the

four groups. The small differences can be explained by differences in opinions of the

individual interviewees.

The coverage ratio (risk factor 2.1) is rated lower on average by non-profit investors

(only 5.3 as opposed to 6.4, 6.8 and 7.0). A portfolio manager of a non-profit investment

company (case 20) rated the coverage ratio only 4, explaining that in his experience

healthcare organizations can operate very differently resulting in a big differences in the

economic effectiveness of healthcare organizations.

The data suggests that the influence of the government (risk factor 2.2) is less

important according to consultants (5.4 on average) than to investors (6.2 on average). This

suggests that investors are more wary of government influences than consultants. According

Risk in Healthcare Real Estate Investment 97

to a policy consultant (case 14) and another consultant (case 1) the influence of the

government is overrated as a risk factor.

Interviewees from all four different groups seem to agree on the importance of the

creditworthiness (risk factor 2.3). Small differences in average importance can be explained

by slight differences in opinions of the individual interviewees.

The quality of the management (risk factor 2.4) and the vision of the tenant (risk factor

2.5) is on average more important to Belgian investors (6.0 and 6.0 on average) than to non-

profit investors (5.0 and 4.5 on average). Non-profit investors place more importance on

property risks than tenant risks while Belgian investors do the opposite. For this reason non-

profit investors seem to find the quality of the management and the vision of less importance.

The data also suggests that non-profit investors perceive less risk in competition by

other investors (risk factor 2.6) by rating it only 3.3 on average as opposed to 5.2 on average

by consultants and other investors. An asset manager of a non-profit investment company

(case 7) argued that there is no fierce competition between healthcare organizations. A

portfolio manager of another non-profit investment company (case 20) suggested that

competition can also offer opportunity to switch tenant.

Because of the small sample size of only 2 on the importance of the type of contract

(risk factor 2.7) no results are found on the differences between groups with regard to this risk

factor.

5.3. Differences in Points of View between Interviewees

During the interviews it became evident that there are two different points of view on HCRE

investment. One viewpoint held by some interviewees is that risk management in HCRE

investment predominantly is a matter of reducing risk with regard to the stability of the tenant.

These interviewees saw investment in HCRE as vastly different from investing in other types

of real estate. Other interviewees held the position that reducing risk when investing in HCRE

is predominantly a matter of investing in the right kind of property, similar to investing in

other types of real estate. In this study these two groups are called 'Corporate Investors' and

'Real Estate Investors'. Not all interviewees can be fitted into one of these categories but often

fit somewhere in between. There were no interviewees who disregarded all risk factors related

to the devaluation of the property and no interviewees who completely disregarded all risk

factors related to tenant stability.

Corporate Investors see investment in HCRE as a means to finance a healthcare

organization. Their focus is on finding a stable tenant with which they can start a partnership.

Risk in Healthcare Real Estate Investment 98

Often the goal of these partnerships is to take over a large part of the existing portfolio of the

healthcare organization and to invest in future properties rented by the same tenant. These

type of investors prefer contracts of over 25 years and expect that the value of the property at

the end of the contract will be reduced to near the value of the land. The risk factors Corporate

Investors find most important are similar to those that banks find important when providing

loans to a healthcare organization. One interview with a bank (case 9) showed that this

particular bank provided loans on the basis of a whole set of information on the healthcare

organization and did not consider property risks. Corporate Investors, however, do consider

property risks. However, they allow the risk of low marketability of a property to be balanced

out by having less risk over the cash flows of a property through long-term rental contracts

with a stable tenant. The focus of the Corporate Investor is thus on direct return whilst

accepting a negative indirect return on the property. This viewpoint is held predominantly by

Belgian investors and some non-profit investors. Investors with this viewpoint have proven in

the past that their way of investing results in stable and high returns but have difficulty

finding a tenant willing to agree on long-term rental contracts.

Real Estate Investors see investment in HCRE as investing in a new and upcoming

real estate investment category. Their focus lies on finding properties with low risk with

regard to their location, the local space market and the technical and functional state. These

investors believe that, like with other types of real estate, a properly functioning property on a

good location in a market with high demand should be able to attract a tenant. Therefore, the

stability of the tenant is of less importance because a bankrupt tenant should be replaceable by

another tenant. Real Estate Investors do look at the stability of the tenant because they realize

that the immaturity of the HCRE market requires compensation. They compensate by signing

rental contracts with a term of 15 years with a stable tenant, but expect that rental contracts

will become shorter (closer to 9 year years) as the market matures. Real Estate Investors

expect that healthcare organizations will not sign longer rental contracts than 15 years. They

expect both direct and indirect return; they think the property can retain its value even towards

the end of the rental contract. At the end of the rental contract they expect a new rental

contract of similar or even higher rent can be signed.

5.4. The Influence of the Length of Rental Contracts on the Risk

Interviewees were also asked about the influence of the length of the rental contract on the

risk. Interviewees were asked to rate the relative importance of property risks and tenant risks

at three different lengths of rental contracts (10, 20 and 30 years) using the following scale: 1

Risk in Healthcare Real Estate Investment 99

– equally; 3 – moderately more; 5 – strongly more; 7 – very strongly more and; 9 – extremely

more important. Furthermore, they were asked on their preferences with regard to the length

of the rental contract. The results are visualized in table 5.30.

Table 5.30. The importance of property risks versus tenant risk at three different lengths of the contract.

10 years 20 years 30 years

Case number

property risks

tenant risks

property risks

tenant risks

property risks

tenant risks

preferred length of rental contract

1 2 3 4

in between 15 and 20 years

5

15 years or longer

6 7

equally important

7 25 years

7 7

equally important

6 30 years or longer

8 3

2

equally important 15 years or longer

9 10

5

5

7 10 years

11 equally important equally important equally important 30 years or longer

12 3

5

7

30 years or longer

13

4

4

4 15 years

14 6

equally important equally important in between 15 and 20 years

15 5

4

3

in between 10 and 15 years

16 7

7

7 25 years

17 4

4

8 15 years

18 7

5

7 25 years

19 5

4

7 15 years

20 7

7

7

in between 10 and 15 years

21 7

equally important

7 15 years

22 5

equally important

5 longer than 15 years

Table 5.30 shows that 8 interviewees held the opinion that as rental contracts become longer

tenant risks become more important than property risks. It shows that 13 interviewees found

property risks more important at a 10 year contract and that tenant risks are found more

important by 10 interviewees at a 30 year contract. 9 interviewees see a contract of 15 years to

20 years as acceptable while only 3 interviewees prefer a shorter contract and 6 interviewees

would prefer a longer contract. These results suggests that tenant risks become more

important if the rental contract becomes longer. The preferred length of rental contracts is for

most interviewees between 15 and 20 years.

Risk in Healthcare Real Estate Investment 100

5.5. Chapter Conclusion

This chapter shows the results of this study. The attempt to analyze risk in HCRE investment

by finding the risk factors has resulted in an expansion of the list of risk factors. Several risks

that were mentioned during the interviews were added to the list of risk factors resulting in an

expansion from 24 to 75 risk factors. The list of risk factors obtained through literature

research was expanded by both quantifiable and qualitative risk factors at both property type

and property level.

Furthermore, data was collected in an attempt to analyze how important the individual

risk factors are on a 7-point scale from 1- not at all important to 7 - extremely important. The

data shows that risk factors have a standard deviation of 0.7 to 2.0, suggesting that there is

still a lot of uncertainty over the importance of the risk factors. The average rating of 4.9

shows that risk factors were asymmetrically rated. Interviewees more often found risk factors

more important than less important suggesting that interviewees had difficulty in prioritizing

which risk factors are more important than others. A possible explanation is that interviewees

have a tendency to find risk factors more important when they are uncertain over the

importance.

The results also show that there are two distinguishable points of view in HCRE

investment. Real Estate Investors make higher estimations of the height of the exit value than

Corporate Investors, suggesting that they perceive less uncertainty over the exit value.

Another explanation of this phenomenon could be that Real Estate Investors are less risk

adverse than Corporate Investors.

The data collected on the length of the rental contract and the importance of property

risks and tenant risks suggests that tenant risks become more important if the rental contract

becomes longer. The preferred length of rental contracts is for most interviewees in between

15 and 20 years.

Risk in Healthcare Real Estate Investment 101

6. Conclusions and Discussion

The goal of this study is to investigate risk in HCRE investment by finding the relevant risk

factors and their importance. The method to come to these results is by reviewing the

literature and doing 22 interviews with experts on HCRE investment. In the previous chapter

the results of the literature review and interviews were presented. These findings have both

theoretical and practical implications.

6.1. Theoretical and Practical Implications

Addition to Existing Literature

The results of this study have expanded the existing knowledge on the risk of investing in

HCRE with additional risk factors. The result is a more comprehensive list of risk factors

which includes risk mentioned in the literature and new risk which were added by experts on

HCRE investment. Furthermore, data was collected on the importance of the risk factors

showing which risk factors are particularly important and which risk factors are less

important. Differences in viewpoints were found on the importance of risk factors as well an

uncertainty over the importance resulting in a wider range of answers by different

interviewees and a tendency to find risk factor more important. These findings add to the

existing literature in a number of ways. This study is different from the existing literature

because it is a qualitative study on the risk factors at property type and property level. It

shows that besides macro-economic risk factors there are numerous micro-level risk factors

influencing the risk perception of investors. It shows differences in risk perception between

different types of investors and consultants and that there are different ways to approach

HCRE investment. Furthermore, it uncovers the uncertainties of investing in HCRE and

shows that uncertainty has a role in risk perception in HCRE investment. The results found in

this research can be used as a reference in future studies on HCRE investment.

Input for Improved Investment Decisions

The findings of this study offer input to make better investment decisions. The risk factors of

HCRE investment found in this study can be used by real estate investors to make a

comprehensive risk analysis by analyzing the property and the tenant on the 75 risk factors

that were found in this study. In current practice the value of properties is often determined

using the sales comparison method after which the IRR can be calculated. The investor can

then estimate whether the IRR is in line with the risk the investment holds. The findings offer

an investor information on the risks factors of HCRE investment and thereby offer the

Risk in Healthcare Real Estate Investment 102

investor the building blocks to make an analysis of the risk. An investor can use a risk

analysis to improve the adjustment of the return requirements to future investments and to

substantiate investment decisions.

Input for Better Estimations of Property Values

The list of risk factors and their importance offer input to improve appraising HCRE when the

income approach is used. The sales comparison method is not always applicable to HCRE due

to the lack of comparable transactions. For this reason HCRE has also been appraised using

the income approach. The difficulty with appraising using the income approach is to make

correct estimations on the return requirements. In the past appraisers used rough estimates of

the IRR or the gross initial yield. Because the correctness of return estimates are so vital for

the feasibility of valuation based on the income approach, the findings of this study can

further substantiate the choice of the return requirements. The results of this study can be used

in to improve risk analysis to come to a better understanding of return requirements in HCRE

investment.

Increase in Transparency and Maturity of the HCRE Asset Market

The results of this study will contribute to the maturity of the HCRE market in a number of

ways. It presents information investors can use to make better estimations of the risk of

HCRE investment. Furthermore, it takes away some of the uncertainty of investing in HCRE.

The comprehensive list of risk factors obtained through extensive literature research and 22

interview can give investors a sense of control over the management of risk in HCRE

investment. Investors will be able to use the information to manage the risk and to steer on

investment in properties that pose less risk. The insights and information of this study have

thus increased the transparency of the HCRE asset market and contributes to the maturity.

Implications of the Length of Rental Contracts on HCRE Risk Management

The results suggest that tenant risks become more important if the rental contract becomes

longer. The preferred length of rental contracts is for most interviewees between 15 and 20

years. This means that if rental contracts become longer investors need to pay more attention

to tenant risks and make sure the cash flows are stable. If rental contracts become shorter the

investor should pay more attention to property risks and make sure that the exit value is

higher. This can only be the case in properties with higher retention of value. Properties that

lose their value quickly can not be combined with short rental contracts unless the initial

investment is very low. Therefore, if rental contracts become shorter, risk management will

Risk in Healthcare Real Estate Investment 103

shift from a focus on stable cash flows through a stable tenant to a focus on finding properties

that are likely to retain their value, and vice versa. Unwillingness of Dutch healthcare

organizations to sign long-term rental contracts could shift the focus of investors from tenant

risks towards property risks.

6.2. Recommendations on Managing the Risk Factors

The risk factors that were found in this study can be managed to reduce risk. In table 6.1 some

basis recommendations are given for each main risk factor in this study.

Table 6.1. Recommendation on how to reduce risk through managing the risk factors.

Recommendations to reduce risk

1 Retention of Value of the Property

Place more emphasis on property risks if the rental contract becomes shorter

1.1 Maturity of the Asset Market Share knowledge and (transaction) data to increase transparency

1.2 Technical and Functional State of the Property

Reduce risk by making a throughout analysis of the required additional investments

1.3 Location The location is subordinate to the local space market

1.4 Local Space Market Choose a location with high demand for HCRE

1.5 Alternative Use Choose a location with high demand for housing

2 Stability of the Cash Flows Place more emphasis on tenant risks if the rental contract becomes longer

2.1 Coverage Ratio Adjust the rent level to the expected future income of the tenant to make sure the rent will continue to be affordable

2.2 Influence of the Government on the Stability of the Tenant

Make sure the rent levels are future proof and the property is situated in a location with high demand for HCRE

2.3 Creditworthiness of the Tenant

Sign contracts only with creditworthy tenants, but also pay attention to the quality of the management and the vision of the tenant

2.4 Quality of the Management of the Tenant

Make sure the tenant has a solid track record of quality healthcare and that the continuity of the management team is secured

2.5 Vision of the Tenant Make sure the tenant has a clear vision on healthcare and a strategy with regard to the real estate

2.6 Competition by Other Healthcare Organizations

Check if the tenant is likely to outcompete other healthcare organizations to reduce risk

2.7 Type of contract Share knowledge to standardize the type of contract

When following the recommendations in Table 6.1 an investor should look for properties in a

location with growing demand for both HCRE and housing. The investor can reduce property

risks by making a throughout analysis of the required (additional) investments to be made in

the property and by making sure the property is technically and functionally in top shape. To

increase the stability of the rental income an investor should make sure the rent is well

adjusted to the income of the tenant. Therefore, an investor should take into account

government policy changes and the effects of these changes on the income of the tenant.

Reducing investment costs through effective management of the construction and

Risk in Healthcare Real Estate Investment 104

maintenance of the property is an effective way to be able to lower the rent and make sure the

property will remain affordable.

To mitigate property risks an investor can choose to sign only long-term rental

contracts and in that way shift towards managing tenant risks. When investing in HCRE an

investor should always take into account the creditworthiness of the tenant. Although the

creditworthiness is important, an investor should also make sure the tenant has a solid track

record and a stable and reliable management team. The tenant should also have a clear vision

on healthcare and it should be clear that the decision to rent a property from the investor is in

line with their strategy.

To further reduce the overall risk of investing in HCRE investors can share their

knowledge an thereby increase transparency and improve the maturity of the HCRE market.

Because uncertainty has a big impact on HCRE investment, sharing knowledge can

significantly contribute to reducing risk and increase the investment volume.

6.3. Recommendations for Further Studies

The method of analysis of this study has resulted in a very long and comprehensive list of risk

factors because of the way the interview guide was set up. In the interview guide the list of

risks from the literature is presented which could offer the interviewee cognitions; a form of

directive questioning (Emans, 2002). In consultation with the supervisors of this thesis the

choice was made to accept this potential directive effect. The goal of the interviews was to

make the list of risks as comprehensive as possible. The idea was that if more risk factors

were mentioned the list of risk factors would become more comprehensive. In future research

this form of directive questioning should be avoided. Instead of offering interviewees

cognitions by giving examples of risk factors the interviewer should let the interviewees come

up with the risk factors themselves. In that way the interviewees will only mention the risk

factors that are relevant to them. Based on the answers of the interviewees a list of risk factors

could be made after which this synthesized list could be used to find the importance of the

risk factors.

The method of analysis to find the importance of the risk factors could also be

improved. Because of the small sample size a more suitable method would have been the

AHP method developed by Saaty (1990). Using this method the importance of the risk factors

can be found through pair-wise comparison. This method would have resulted in a better

estimation of the importance of the risk factors because the interviewees would be asked

about the relative importance of the risk factors. The AHP method cannot be applied to 75

Risk in Healthcare Real Estate Investment 105

risk factors because the number of questions to be able to pair-wise compare would exceed

the limits of any study. The results of this study can, however, be used in further studies by

selecting a small number of risk factors and use these risk factors to apply the AHP method.

In that way more accurate results with regard to the importance can be found. Selecting the

right risk factors can be based on the mean importance of the risk factors (e.g. selecting only

the 10 most important risk factors) or based on own insight.

This study can also be used as a reference for further studies on risk in HCRE. The risk

factors in this study could be quantified using a rating system and quantitative data.

Quantifying the risk factors allows researchers to construct a model to estimate risk at

property level. When these risk estimates would be plotted against return requirements of

investor the relation between risk and return in HCRE can be approximated and a

hypothesized risk-return pattern can appear.

Furthermore, the numerous risk factors found in this study could be the subject of

future studies on the individual risks. Further research could go into questions such as: What

is the ideal rent level an investor should ask? And what is the chance that an investor can find

another tenant at the same or higher rent level? What is technically and functionally 'good'

intramural HCRE? Further research could go into how senior housing facilities can contribute

to the quality of life of elderly in surrounding neighborhoods and how this can affect the value

and attractiveness of a senior housing facility.

6.4. Discussion

The study has a couple of limitations. The study does not offer statistical significant results

with regard to the importance of the risk factors. The Likert-scale that was used for this study

is symmetric while response was asymmetric. Furthermore, pair-wise comparison to find the

relative importance of the risk factors was not possible because of the large number of risk

factors.

Another limitation is that in this study a distinct difference was made between

intramural HCRE and other types of HCRE. In reality intramural HCRE is often combined

with extramural HCRE in one property. Further investigation should go into the multi-

functionality of some HCRE properties and the risk of multiple functions.

Furthermore, this study has been solely from the perspective of investors. Healthcare

organizations are left out in this study intentionally to limit the scope. However, healthcare

organizations are equally important in finding a match between demand and supply on the

Risk in Healthcare Real Estate Investment 106

HCRE asset market. In follow-up studies the findings of this study can be used to inform

healthcare organizations on the perspective of investors to familiarize healthcare

organizations with the views of investors on the risks of HCRE investment.

Despite these limitations this study has expanded the knowledge on risk in HCRE.

This study is the first qualitative study on Dutch HCRE focusing solely on the risks. It offers

investors a new knowledge they can implement directly in their decision process and gives

insight into the different investment perspectives among investors.

Risk in Healthcare Real Estate Investment 107

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Risk in Healthcare Real Estate Investment 113

List of Abbreviations

AHP: Analytical Hierarchy Process

CAPM: Capital Asset Pricing Model

CBD: Central Business District

GDP: Gross Domestic Product

HCRE: Healthcare Real Estate

HRM: Hedonic Risk Model

IRR: Internal Rate of Return

MPT: Modern Portfolio Theory

REIT: Real Estate Investment Trust

Risk in Healthcare Real Estate Investment 114

List of Figures

Figure 1.1. The different categories of HCRE. Source: Van der Gijp (2014), edited by

author. Page 4.

Figure 1.2. Development of demand for intramural elderly HCRE. The number of

people with high levels of required care, categorized by type of required care. Source: Van

Galen, Willems, & Poulus (2012), edited by author. Page 5.

Figure 1.3. Research design. The consecutive proceedings taken in this study,

consisting of two parts: a descriptive and an explorative part. Page 6.

Figure 2.1. The real estate system (simplified). The interaction of the space market, the

asset market and the development industry. Source: Geltner & Miller (2001), edited by

author. Page 9.

Figure 2.2. The development of the portfolio of the Belgian HCRE investor Aedifica.

The volume of investment by property type, in million euro. Source: Aedifica (2015), edited

by author. Page 11.

Figure 2.3. Simplified visualization of the cash flow of an investment in a property.

Page 15.

Figure 3.1. Security Market Line. This figure shows that as the risk of an asset

( ) goes up, the risk premium ( ) of that asset goes up proportionately and is added to

the risk free rate ( ). Page 19.

Figure 3.2. The HRM: Hedonic Risk Model. The risk of investing in real estate can be

broken down into several risk factors based on the notion of the hedonic hypothesis. The risk

can be divided into three levels of risk: real estate general risks, property type specific risks

and property specific risks. Page 21.

Figure 3.3. Importance of variables for investors vs. appraisers. Source: Chaney &

Hoesli (2012), edited by author. Page 26.

Figure 3.4. The oversight of all risk factors mentioned in the literature review and their

sources. Page 30.

Figure 3.5: Risk in HCRE Investment. In HCRE investment not only property risks are

taken into account but also tenant risks. Page 33.

Figure 4.1. The iterative process of interviewing and updating the list of risk factors.

Page 43.

Figure 5.1. The main risk factors, their mean importance and standard deviation in a

chart. Page 68.

Risk in Healthcare Real Estate Investment 115

Figure 5.2. The risk factors related to the maturity of the asset market, their mean

importance and standard deviation in a chart. Page 70.

Figure 5.3. The risk factors related to the technical and functional state, their mean

importance and standard deviation in a chart. Page 73.

Figure 5.4. The risk factors related to the location, their mean importance and standard

deviation in a chart. Page 75.

Figure 5.5. The risk factors related to the location, their mean importance and standard

deviation in a chart. Page 77.

Figure 5.6. The risk factors related to the alternative use, their mean importance and

standard deviation in a chart. Page 79.

Figure 5.7. The risk factors related to the alternative use, their mean importance and

standard deviation in a chart. Page 82.

Figure 5.8. The risk factors related to the creditworthiness, their mean importance and

standard deviation in a chart. Page 84.

Figure 5.9. The risk factors related to the quality of the management, their mean

importance and standard deviation in a chart. Page 86.

Figure 5.10. The risk factors related to the vision, their mean importance and standard

deviation in a chart. Page 88.

Figure 5.11. The risk factors related to the vision, their mean importance and standard

deviation in a chart. Page 90.

Risk in Healthcare Real Estate Investment 116

List of Tables

Table 2.1. The advantages and disadvantages of investing in HCRE. Source: Hermus

(2014) and Berden & Van de Velde (2015), edited by author. Page 13.

Table 3.1. Return, standard deviation, and Sharpe ratios for different kinds of Dutch

real estate, and the correlation of care HCRE with the different kinds of real estate. Source:

Van Elp & Konings (2015), edited by author. Page 27.

Table 3.2. The risk factors that were removed from the synthesized risk list and the

reason they were deemed irrelevant. Page 32.

Table 3.3. On the left the risks from the literature related to maturity of the market and

on the right the synthesized list of risk related to the maturity of the market. Page 34.

Table 3.4. On the left the risks from the literature related to the investment volume of

the property and on the right the synthesized list of risk related to marketability. Page 34.

Table 3.5. On the left the risks from the literature related to the technical state of the

property and on the right the synthesized list of risk related to the technical state of the

property. Page 35.

Table 3.6. On the left the risks from the literature related to the functional suitability of

the property and on the right the synthesized list of risk related to the functional suitability of

the property. Page 36.

Table 3.7. On the left the risks from the literature related to the location and on the

right the synthesized list of risk related to location. Page 36.

Table 3.8. On the left the risks from the literature related to space markets and on the

right the synthesized list of risk related to space market. Page 37.

Table 3.9. On the left the risks from the literature related to the reliability of the tenant

and on the right the synthesized list of risk related to reliability of the tenant. Page 38.

Table 3.10. List of risk factors following the synthesis of the risks in the literature.

Page 39.

Table 4.1. Interviewee selection. The characteristics of the interviewees in this study.

Page 45.

Table 5.1. List of risk factors obtained through literature research and interviews. Risk

factors marked grey are risk factor that apply to the entire HCRE market. Other risk factors

are property related. Page 49.

Table 5.2. Comparison of the risk factors in the literature list and the final list;

maturity of the asset market. Page 53.

Risk in Healthcare Real Estate Investment 117

Table 5.3. Comparison of the risk factors in the literature list and the final list;

technical and functional state of the property. Page 54.

Table 5.4. Comparison of the risk factors in the literature list and the final list;

location. Page 55.

Table 5.5. Comparison of the risk factors in the literature list and the final list; (local)

space market. Page 57.

Table 5.6. Comparison of the risk factors in the literature list and the final list;

alternative use. Page 58.

Table 5.7. Comparison of the risk factors in the literature list and the final list;

coverage ratio. Page 59.

Table 5.8. Comparison of the risk factors in the literature list and the final list;

influence of government policy changes on the tenant. Page 60.

Table 5.9. Comparison of the risk factors in the literature list and the final list;

creditworthiness of the tenant. Page 61.

Table 5.10. Comparison of the risk factors in the literature list and the final list; quality

of the management of the tenant. Page 62.

Table 5.11. Comparison of the risk factors in the literature list and the final list; vision

of the tenant. Page 64.

Table 5.12. Comparison of the risk factors in the literature list and the final list;

competition by other healthcare organizations. Page 65.

Table 5.13. Comparison of the risk factors in the literature list and the final list; type of

contract. Page 65.

Table 5.14. The ratings of the main risk factors for all interviewees and the mode,

mean and sample size. Wherever a box in this table is empty no rating was registered. Page

67.

Table 5.15. Descriptive statistics of the risk factors related to the maturity of the asset

market. Page 69.

Table 5.16. Descriptive statistics of the risk factors related to the technical and

functional state of the property. Page 71.

Table 5.17. Descriptive statistics of the risk factors related to the location. Page 74.

Table 5.18. Descriptive statistics of the risk factors related to the local space market.

Page 76.

Table 5.19. Descriptive statistics of the risk factors related to the alternative use. Page

78.

Risk in Healthcare Real Estate Investment 118

Table 5.20. Descriptive statistics of the risk factor coverage ratio. Page 80.

Table 5.21. Descriptive statistics of the risk factors related to the influence of the

government on the tenant. Page 81.

Table 5.22. Descriptive statistics of the risk factors related to the creditworthiness of

the tenant. Page 83.

Table 5.23. Descriptive statistics of the risk factors related to the quality of the

management of the tenant. Page 85.

Table 5.24. Descriptive statistics of the risk factors related to the vision of the tenant.

Page 87.

Table 5.25. Descriptive statistics of the risk factors related to the competition by other

healthcare organizations. Page 89.

Table 5.26. Descriptive statistics of the risk factor type of contract. Page 90.

Table 5.27. Descriptive statistics of the 10 risk factors with the highest and lowest

mean. Page 91.

Table 5.28. Descriptive statistics of the 10 risk factors with the lowest and the highest

standard deviation. Page 93.

Table 5.29. Descriptive statistics of the main risk factors for all four different groups.

Page 95.

Table 5.30. The importance of property risks versus tenant risk at three different

lengths of the contract. Page 99.

Table 6.1. Recommendation on how to reduce risk through managing the risk factors.

Page 103.

Risk in Healthcare Real Estate Investment 119

List of Equations

Equation 1: . Page 20.

Risk in Healthcare Real Estate Investment: Appendices 1

Appendix 1: Oversight of Risk Factors from the Literature Review

Risk Factors

Rea

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Risks associated with HCRE

Market size and liquidity ✓

Political risk ✓ ✓ ✓

Creditworthiness of the tenant ✓ ✓ ✓ ✓

Vacancy and exit value risk ✓

Marketability of real estate ✓ ✓

Space market risk ✓

Asset market risk ✓

Management and vision of tenant ✓

Risks associated with real estate

Liquidity risk ✓

Leverage risk ✓

(Global) stock market ✓ ✓ ✓

Foreign exchange rate ✓

Inflation ✓ ✓ ✓

Country governance & law system ✓ ✓ ✓

Bond market ✓ ✓

GDP ✓ ✓ ✓

Supply of new RE space ✓

Prime lending rate ✓

Vacancy rate ✓ ✓ ✓ ✓ ✓

Consumption ✓

Macro and micro location ✓ ✓ ✓ ✓ ✓

Size of the property ✓ ✓ ✓

Real estate class ✓ ✓

Mortgage contract rate ✓

(Spread between) T-bills and risk free rate ✓ ✓ ✓ ✓

Corporate earnings-to-price ratio ✓

Concentration of offices in a CBD ✓

Diversity of tenant types ✓

Government vs. commercial tenants ✓

Level of absorption of space ✓

Uncertainty in forecasting cap rates ✓

Real rent divided by average rent ✓ ✓ ✓ ✓ ✓

Change in rent levels ✓ ✓

'Depth' of the market ✓

'Density' of the market ✓

Existence of REITs ✓

Age of property/ new ✓ ✓ ✓ ✓

Low borrowing rate ✓ ✓

Class A buildings ✓

Renovated or not ✓ ✓

Employment in tenant sector ✓

Residential vs. commercial use ✓ ✓

'Density' of the plot ✓ ✓

Land lease ✓

Condition of the property ✓

Construction quality ✓

Volume of investment ✓

Risk in Healthcare Real Estate Investment: Appendices 2

Appendix 2: Interview guide for Interviews with Experts

The interview guide is based on Emans (2002) and was translated to Dutch for the interviews.

To increase the objectivity in interviews standardization can help to reduce the influence of

non-controlled situations. Emans therefore advises to use a standardized interview guide to

increase the predictability of the interview. By standardization all unwanted influences are

reduced to a minimum such as the presence of third parties and the influence of the age, sex

and status of the interviewee. To achieve standardization the interviewer needs to control for

situational influences, evaluate the informants' answers on correctness and completeness and

avoid to give own interpretations to the answers of the informants. The interview guide in this

study is structured, meaning it follows a sequence of questions, and makes use of both open

and closed questions. In some cases the answers in the open questions will be field-coded

when e.g. the risk factors mentioned by the interviewee strongly resemble risk factors already

mentioned earlier. Another form of a situational influence that can be avoided using

standardization is the influence of the interviewer on the conversation. To minimize this effect

the questions were set up in such a way to have a neutral attitude towards the subjects to

facilitate the interviewee with maximum space for personal expression. To further standardize

the interviews efforts were made to make sure there are as little deviations as possible with

regard to the presence of third parties. All interviewees were made anonymous, recorded and

will be in person with the author of this thesis.

The interview guide in this study incorporate the idea by Emans that the interviewer

has several (consecutive and iterative) tasks: to introduce the interview; to ask questions; to

evaluate the questions on usefulness; to ask for further explanations if necessary and; to note

the answers. The interviewee needs to be aware when asking a question that the questions

themselves do not direct the interviewee in a certain direction. Emans shows nine possible

forms of directing questions and how to avoid them. The questions in the interview guide

were corrected to minimize directive questioning e.g. by avoiding mentioning the sources on

which the interviewees comment; by avoiding giving examples of responses and by avoiding

offering cognitions as far as possible.

After the interviewee gives an answer the interviewer needs to evaluate the answer on

validity, comprehensiveness, relevance and clarity. To increase the validity of the answers

special attention was paid in the interview guide to avoid socially desirable answers and to

avoid e.g. that interviewees will try to come up with more risk factors than they initially

Risk in Healthcare Real Estate Investment: Appendices 3

thought of; not because they forgot some of the risk factors but simply to be friendly towards

the interviewer.

Some of the questions in the interview guide were inevitably directing the interviewee.

In the interview guide the list of risks from the literature is presented which could offer the

interviewee cognitions; a form of directive questioning. In consultation with the supervisors

of this thesis the choice was made to accept this potential directive effect. The goal of the

interviews is to make the list of risks as comprehensive as possible. If more risk factors are

mentioned by the interviewees the list of risks should become more comprehensive. By

showing the list of risks during the interview the interviewee should be able to recognize and

remember some of the risks he perhaps initially did not think of.

In order to set up the questions first the specific need for information was identified by

making a list of the variables, as advised by Emans (2002). The list of variables represent the

specified need for information obtain through the interviews. There are three different groups

of experts that are part of the interviews; consultants with a focus on HCRE, HCRE investors

and housing associations who invest in HCRE. The difference between a housing association

and an investor is that housing associations are non-profit and are under strict government

regulation. Although housing associations are non-profit, they effectively operate the same as

any other real estate investor when they invest in HCRE. The only difference is that they

sometimes require a lower return because they reduce the total expected return to include a

discount. This discount is the 'social return' that housing association give to society in order to

fulfill their social obligations. The list of variables is seen in table 1.

Risk in Healthcare Real Estate Investment: Appendices 4

Table 1. List of identified variables. The variables in this list represent the needed information for the explorative part of this study.

No. Name of variables Collection of people Collection of values

1 Collection of risk factors

Consultants

All possible risk factors Decision makers at housing

associations

Decision makers at real estate investors

2 Relevance of risk factors

Consultants

Relevant for HCRE; irrelevant for HCRE Decision makers at housing

associations

Decision makers at real estate investors

3 Importance of

risk factors

Consultants 1 – Not at all important; 2 – Low importance; 3 – Slightly important; 4 – Neutral; 5 – Moderately

important; 6 – Very important and; 7 – Extremely important

Decision makers at housing associations

Decision makers at real estate investors

4

Relative importance of

categories of risk factors

Consultants

1 – equal; 3 – moderately more; 5 – strongly more; 7 – very strongly more and; 9 – extremely more

Decision makers at housing associations

Decision makers at real estate investors

The variables 2 and 3 are suitable for closed questioning whereas variable 1 can only be found

through open questions. The questions for variable 1 can however be field-coded whenever a

risk factor is similar to a risk factor in the existing list. The questions for 2, 3 and 4 could be

asked using an (online) questionnaire. However, to be able to let the interviewees give

explanations, the choice was made to include variables 2,3 and 4 in the interviews.

Table 1 shows that there are different groups of people being interviewed but that the

interview guide for these different groups can remain the same as all groups are asked about

the same three variables. On the next page the actual interview guide is presented.

Risk in Healthcare Real Estate Investment: Appendices 5

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Page 1

Information on the interview guide

1. Follow the order of the questions strictly.

2. Questions that have been marked italic have to be read literally.

3. Check if the recording device is working.

4. Fill in the technical variables as far as possible before the interview.

5. Introduce yourself first and then continue with the information on the interview.

Information on the interview

I want to start mentioning the goal of this interview. This interview is part of my master

graduation research project at Eindhoven University of Technology to investigate the risks in

healthcare real estate investment. I'm conducting this research during my internship at

Finance Ideas. This interview is anonymous and will be recorded if you agree. The record will

only be available for the teachers at my university on request.

This interview is part of a series of interviews with other experts. The reason of

interviewing you is because of your knowledge on real estate investment in healthcare real

estate. These interviews will be used to find all the risks of investing in healthcare real

estate. The questions will thus be about the risks of investing in healthcare real estate.

The specific healthcare real estate in this interview is intramural elderly healthcare

real estate. This is intramural healthcare real estate for the nursing of older people with

severe somatic and psycho-geriatric conditions. All questions will be specifically about

intramural elderly healthcare real estate.

The interview is conducted based on a structured interview guide. There are 3

questions which I will ask in a consecutive order. The only thing you have to do is to answer

these questions as good, accurate and complete as possible. The whole interview will take

up to a maximum of 30 minutes.

Do you have any questions regarding what I just said before we start? [any questions

will be answered briefly and unrelated questions will be answered after the interview]. Then

I would like to first clarify a few thing before I start with the questions.

Risk in Healthcare Real Estate Investment: Appendices 6

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Page 2

Explanation of the questions

We assume that risk is determined by the risk-bearing attributes of a property. I've

constructed a Risk Model [show the Handout: Risk Model]. The idea behind this risk model is

that the characteristics of a property determine the level of risk. These characteristics are

the risk factors. There are real estate general risk factors; property class specific risk factors

and; property specific risk factors. The real estate general risk factors are factors that

influence the risk of all types of real estate. These are risk factors such as: the bond market;

GDP; stock market; inflation; etc. I'm only interested in the property class specific risk factors

and property specific risk factors. In office real estate changes in the number of office jobs is

for instance a risk factor that is property class specific, and the location of an office is a risk

factor that property specific. I am interested in the risk factors at property class level and

property level for HCRE. Do you have any question about what I just said? [Answer all

relevant questions. Any irrelevant questions can be answered after the interview.]

Before I started doing these interviews I conducted a literature review on the risk in HCRE

investment. Based on this literature review I've made a list of risk factors [show the

Handout: List of Risk Factors and the figure Relation Risk with Property, Tenant and Market].

This list is divided into marketability of the property and stability of the tenant. The

marketability influences the ability of the property to retain its value and influences the

indirect return. The stability of the tenant influences the security of the cash flows which

form the direct return. These two risk factors are influenced by all sorts of risk factors. These

[point at the list of risk factors] are the risk factors I've managed to obtain from the

literature. First I'm going to ask you to improve this list and after that I'm going to ask you

how important the different risk factors are. Do you have any question about what I just

said? [Answer all relevant questions. Any irrelevant questions can be answered after the

interview.] Then I will now start with the interview; starting with the first question.

(Note the time of the beginning of the interview.)

(Start the recording device.)

Risk in Healthcare Real Estate Investment: Appendices 7

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Page 3

Question 1

[Give the A3 format list of risk factors]. Can you explain for each risk factor on this list which

risk factor is relevant or not and which risk factor you would like to add to the list?

(Don't give examples. Try to let the informant mention as many risk factors he can think of.

Write all the risk factors down. Ask again if necessary in order to write down all risk factors.

Make sure to have detailed descriptions of all the risk factors. Don't assist by trying to

explain the risk factors yourself. Evaluate on validity, completeness, relevance and clarity

and if necessary ask further.)

Question 2

Can you explain for each of these risk factors how important they are when investing in

intramural elderly healthcare real estate on a 7-point scale from 1 – Not at all important to 7

– Extremely important [point at 7-point scale]?

(Explain the question if necessary. Make sure to all the risk factors are rated. Don't give

examples. Evaluate on validity, completeness, relevance and clarity and if necessary ask

further.)

Question 3

Can you say which of the two risk factors "marketability of the property" and "reliability of

the tenant" is more important and, if applicable, how much more important [point at answer

form question 3]?

(Explain the question if necessary. Make sure to all the risk factors are rated. Don't give

examples. Evaluate on validity, completeness, relevance and clarity and if necessary ask

further.)

Closing

These were all the questions I have. I want to thank you for your cooperation. Do you have

any questions? Do you want me to send you the results once I finish my research?

(Stop the recorder.)

(Fill in the technical variables.)

(Answer any questions.)

Risk in Healthcare Real Estate Investment: Appendices 8

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix A

Technical variables

Case number:

Informant number:

Name of informant:

Date and time:

Duration of the interview:

Place of the interview:

What kind of investor or consultant?

Third parties attending the interview?

Noise and disruptions?

Risk in Healthcare Real Estate Investment: Appendices 9

Figure 1. The Risk Model. The risk of investing in real estate can be broken down into several risk factors. The risk can be divided into three levels of risk: real estate general risks, property class specific risks and property specific risks.

Risk:

Real estate general risks

Property class specific risks

Property

specific risks

risk factor: characteristic to

risk factor: characteristic to

risk factor: characteristic to

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix B

Handout: The Risk Model

Risk in Healthcare Real Estate Investment: Appendices 10

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix C

Market

Asset Market Space Market

Risk in HCRE Investment

Property Risks

(chance of retention of

value)

Tenant Risks

(security of cash flows)

Figure 2: Risk in HCRE Investment. In HCRE investment not only real estate risks are taken into account but also tenant risks.

Risk in Healthcare Real Estate Investment: Appendices 11

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix D

Handout: List of Risk Factors

Table 1. List of risk factors following the synthesis of the risks in the literature.

1 Marketability of the property

1.1 Market maturity risks

1.1.1 Market size

1.1.2 Number of investors active on HCRE asset market

1.2 Investment volume of property

1.3 Technical state of the property

1.3.1 Age of the property

1.3.2 Recently renovated or not

1.4 Functional Suitability of the Property

1..4.1 Percentage of apartments meant for low levels of care

1.5 Location

1.5.1 Location of the property

1.5.2 Density of the area

1.6 Space market changes

1.6.1 Supply of new space

1.6.2 Level of absorption of space

1.6.3 Rent levels

1.6.4 Number of elderly with severe somatic and psycho-geriatric conditions

1.6.5 Vacancy rate

2 Reliability of the tenant

2.1 Ratio between tenant earnings and rent

2.2 Government policy changes

2.3 Creditworthiness of the tenant

2.4 Management and vision of the tenant

Risk in Healthcare Real Estate Investment: Appendices 12

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix E

Handout: New List of Risk Factors

Table 1. New list of risk factors. In this table new risk factors can be added during the interview.

sco

re

sco

re

1 Marketability of the property 2 Reliability of the tenant

1.1 Market maturity risks 2.1 Ratio between tenant earnings and rent

1.1.1 Market size 2.2 Government policy changes

1.1.2 Number of RE investors active on HCRE asset market 2.3 Creditworthiness of the tenant

2.4 Management and vision of the tenant

1.2 Investment volume of property

1.3 Technical state of the property

1.3.1 Age of the property

1.3.2 Recently renovated or not

1.4 Functional Suitability of the Property

1..4.1 Percentage of apartments meant for low levels of care

1.5 Location

1.5.1 Location of the property

1.5.2 Density of the area

1.6 Space market changes

1.6.1 Supply of new space

1.6.2 Level of absorption of space

1.6.3 Rent levels

1.6.4 Number of people with severe somatic and psycho-geriatric conditions

1.6.5 Vacancy rate

7-point scale:

1

Not at all

important

2

Low

importance

3

Slightly

important

4

Neutral 5

Moderately

important

6

Very important 7

Extremely

important

Risk in Healthcare Real Estate Investment: Appendices 13

Eindhoven University of Technology 2015

Expert-Interviews on the Risk Factors of HCRE Investment Appendix F

Answer form question 3

In the following questions the only variable is the length of the rental contract. All other

variables remain equal.

3.1 Please mark which risk factor you think is more important in case you want to invest in a

healthcare real estate property with a rental contract of 10 years:

○ Marketability of the Property ○ Reliability of the tenant ○ Equally important

If applicable, how much more important?

equal moderately

more

strongly more very strongly

more

extremely more

○ ○ ○ ○ ○ ○ ○ ○ ○

3.2 Please mark which risk factor you think is more important in case you want to invest in a

healthcare real estate property with a rental contract of 20 years:

○ Marketability of the Property ○ Reliability of the tenant ○ Equally important

If applicable, how much more important?

equal moderately

more

strongly more very strongly

more

extremely more

○ ○ ○ ○ ○ ○ ○ ○ ○

3.3 Please mark which risk factor you think is more important in case you want to invest in a

healthcare real estate property with a rental contract of 30 years:

○ Marketability of the Property ○ Reliability of the tenant ○ Equally important

If applicable, how much more important?

equal moderately

more

strongly more very strongly

more

extremely more

○ ○ ○ ○ ○ ○ ○ ○ ○

3.4 Which length of the rental contract is most suitable for investment in intramural elderly

healthcare real estate? 5 years

or shorter

10 years 15 years 25 years 30 years

or longer

○ ○ ○ ○ ○ ○ ○ ○ ○

Risk in Healthcare Real Estate Investment: Appendices 14

Appendix 3: The Evolution of the List of Risk Factors

Evolution of the Risk Factor Maturity of the Asset Market

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

1. Marketability of the property

Relevant, no rating

6

Changed: 1. retention of value of the property: 7

7 7 Relevant, no

rating 6 7 no rating 5 6 5

1.1 Market maturity risks

Relevant, no rating

5 6 5 4 Relevant, no

rating 3 5 no rating 3 7 6

1.1.1 Market size 5 5 6 5 5 Relevant, no

rating 5 5 no rating 3 7 4

1.1.2 Number of investors active on HCRE asset

market

Changed: 1.1.2 Number and diversity of

investors active on HCRE market:

3

6 6 4 5 Relevant, no

rating 3 4 no rating 3 7 5

Added: 1.1.3

Transparency of the market: 7

3 7 Relevant, no

rating 2 4 no rating 3 7 5

Added: 1.1.4

Standardization of HCRE: 7

2

1.2 Investment volume of property

5 3 4 4 4 Relevant, no

rating Synthesis: 1.2

Match investment volume of

property and the investor: 5

Changed: 1.2 Availability of

properties with the right

investment volume for investors: 5

no rating 3

Changed: 1.1.5 Availability of

properties with the right

investment volume for investors: 7

3

Added: 1.2.1 Match

investment volume and investors: 6

4 7 Relevant, no

rating

Continued on next page.

Risk in Healthcare Real Estate Investment: Appendices 15

Continuation: Evolution of the Risk Factor Maturity of the Asset Market

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

1. retention of value of the

property 6 7 6 6 7 6 5 6 6 no rating

1.1 Market maturity risks

4 6 6 6 4 6 5 5 5 no rating

1.1.1 Market size 6 6 4 6 4 5 5 4 5 no rating

1.1.2 Number and diversity of investors active on HCRE market

2 6 4 4 4 5 6 4 5 no rating

1.1.3 Transparency of

the market 5 6 6 6 5 5 7 6 5 no rating

1.1.4 Standardization

of HCRE 2 6 5 4 2 5 3 2 2 no rating

1.1.5 Availability of properties with the right

investment volume for investors

6 7 4 5 5 5 5 4 5 no rating

Added: 1.1.6 Development of the maturity of

the HCRE market: 7

6 6 5 5 7 7 5 5 no rating

Added: Number and type of transactions

(between investors): 5

5 no rating

Risk in Healthcare Real Estate Investment: Appendices 16

Evolution of the Risk Factor Technical and Functional State of the Property

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

1.3 Technical state of the

property

Relevant, no rating

7 5 5 5 Relevant, no

rating 5 5

Synthesized: 1.3 Technical and

functional state of the property:

no rating

6 3 4

1.3.1 Age of the property

6 6 6 3 1 Removed

Synthesized: 1.3.1 State of

maintenance: 5 6 no rating 6 2 5

1.3.2 Recently renovated or not

3 5

Changed: 1.3.3 Recently

renovated or not/ state of

maintenance: 5

3 3 Relevant, no

rating

1.4 Functional suitability of the

property Removed

1.4.1 Percentage of apartments meant for low levels of care

Removed

Added: 1.3.3

Energy-efficiency: 5

2 5 2 Changed: 1.3.3

Energy-efficiency and durability: 5

Relevant, no rating

6 5 no rating 5 2 3

Added: 1.3.4 Architectural

appearance of the property: no

rating

6 5 6 5 Relevant, no

rating 6 5 no rating 5 2 4

Added: 1.3.5 Functionality for

a healthcare function: 7

no rating 7 7 Relevant, no

rating

Synthesized: 1.3.4

Functionality for a healthcare function: 6

5 no rating 7 5 5

Added: 1.3.6 Ratio gross to

net floor space (ratio between common rooms

and renting units): 7

3 Relevant, no

rating

Added: 1.3.7 Number of clients the property is

suitable for: 7

6 Relevant, no

rating 7 5 no rating 6 2 6

Added by author: 1.3.6:

Attractiveness of the property to

other healthcare organizations: 6

5 no rating 5 6 7

Continued on next page.

Risk in Healthcare Real Estate Investment: Appendices 17

Continuation: Evolution of the Risk Factor Technical and Functional State of the Property

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

1.3 Technical and functional state of the property

6 5 3 6 6 6 5 2 5 no rating

1.3.1 State of maintenance

6 5 3 6 2 5 2 2 5 no rating

1.3.3 Energy-efficiency and

durability 3 5 3 6 4 5 5 2 5 no rating

1.3.4 Architectural

appearance of the property

5 5 3 4 5 5 3 2 4 no rating

1.3.5 Functionality for

a healthcare function

6 5 3 6 6 6 6 3 6 no rating

1.3.6 Number of clients the property is suitable for

6 5 3 6 5 6 5 3 6 no rating

1.3.7: Attractiveness of the property to

other healthcare organizations

6 6 3 4 1 5 5 6 7 no rating

Risk in Healthcare Real Estate Investment: Appendices 18

Evolution of the Risk Factor Alternative Use

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Added: 1.7

Alternative use: 7 6 6 3 6 No rating 7 6 No rating No rating 4 4

Added: Ratio gross to net floor

space (ratio between

common rooms and renting

units):: 7

No rating 7 5 No rating

Synthesized: Technical and

functional flexibility of the

property 7

6 No rating 3 4 6

Added: Technical flexibility of the

property No rating 3 5 No rating

Added: own

entrance to the street: 6

1 4 No rating

Added: situated in a student city

or not No rating 5 5

Changed: Local development of

demand and supply of

alternative uses: no rating

5 5 No rating 3 6 6

Added: Local demographics and economic

situation: 7

5 6

Added: sufficient

parking spots No rating 2 6 No rating 5 4 No rating 5 3 6

Added: facilities in the area for

alternative use: 6 4 5 No rating 6 5 No rating 4 3 6

Added: other healthcare

organizations in the area: 6

Moved: to space market risks

Added: costs of renovation to

alternative use: no rating

No rating 5 No rating 7 6 No rating 3 4 7

Added: governmental

technical requirements: no

rating

No rating 5 No rating 3 3 3

Added: Government

policy towards land use

5 5 No rating 3 4 3

Added: suitability of the

alternative function for the fund: no rating

2 3 No rating 3 2 7

Added: Development of the value of the

land plot: 6

3 4

Risk in Healthcare Real Estate Investment: Appendices 19

Continuation: Evolution of the Risk Factor Alternative Use

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

1.5 Alternative use

5 6 6 6 6 5 2 No rating 5 No rating

Local development of

demand and supply of

alternative uses

5 7 6 6 5 4 3 6 6 No rating

Technical flexibility and

suitability of the property for

alternative use

5 6 5 6 6 6 2 6 5 No rating

costs of renovation to

alternative use 3 4 5 4 5 6 2

Merged: Value of alternative use (drop in

return): 6

6

No rating

Added: Value of alternative use

(drop in return): 5

6 6 6 5 6 2

Development of the value of the

land plot 2 6 5 6 4 6 2 No rating

Government policy towards

land use 3 7 5 6 6 6 2 6 5 No rating

suitability of the alternative

function for the fund

1 3 5 4 Removed

(possibility to sell property)

No rating

sufficient parking spots

3 4 5 5 5 4 2 4 5 No rating

facilities in the area for

alternative use 5 6 5 6 3 5 2 5 5 No rating

governmental technical

requirements 2 2 5 5 2 5 2 No rating 5 No rating

Risk in Healthcare Real Estate Investment: Appendices 20

Evolution of the Risk Factor Location

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Location No rating

6 7 7 7 No rating 6 4 No rating 5 4 7 Location of the property

5

Density of the area

3 6 6 1 4 No rating 4 5 No rating 4 5 7

Added:

Accessibility: 5 6 4 4 6 No rating 6 4 No rating 3 5 4

Added: peaceful

view: 4 5

Merged: Attractive view

and surroundings: 4

Changed: Lively view and attractive

surroundings: 4

5 No rating 6 3 No rating 4 3 4

Added:

attractive surroundings: 6

Changed: Attractive

surroundings/ park in vicinity: 5

Added: Hospital

in vicinity: 5 2 5 Removed

Added: safety of

the area: 6 5 5 No rating 6 3 No rating 5 3 6

Added: reputation and

attractiveness of the

neighborhood: 7

5 No rating 6 4 No rating 4 3 7

Continuation: Evolution of the Risk Factor Location

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

Location 4 4 5 6 5 6 No rating 6 6 No rating

Density of the area

5 4 5 6 No rating 6 2 5 7 No rating

Accessibility 4 4 5 6 6 5 3 5 3 No rating

Lively view and attractive

surroundings 3 4 5 5 6 5 5 6 5 No rating

safety of the area

5 4 5 5 6 4 3 6 5 No rating

reputation and attractiveness of

the neighborhood

5 4 5 4 5 4 5 6 4 No rating

Added: Location within or outside

the preferred location as

written in the fund plan: 7

7 5 4 1 4 6 6 7 No rating

Added: Integration of

the elderly facility in the

neighborhood: 7

5 3 5 6 No rating

Risk in Healthcare Real Estate Investment: Appendices 21

Evolution of the Risk Factor Local Space Market

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Space market changes

No rating 6 6 6 7 No rating 6 5 No rating No rating 5 6

Supply of new space

4

Changed: Supply of (new)

competing space: 7

7 5 6 No rating 4 5 No rating 6 6 6

Level of absorption of

space 1 Removed

Rent levels 1 Removed 7 1 6 No rating 5 2 No rating 7 5 5

Number of elderly with

severe somatic and psycho-

geriatric conditions

6 6 7 6 6 No rating 7 5 No rating 4 4 7

Vacancy rate 6 5 6 6 4 No rating 6 4 No rating 4 5 7

Added: waiting

lists: 6 5 7 4 6 No rating 4 4 No rating 6 5 6

Added: qualitative change in

demand: 6

No Rating 6 6 No rating 5 5 No rating 6 5 6

Added: medical developments: 6

7 No rating 4 4 No rating 4 4 5

Added: demand of other

healthcare organizations: no

rating

7 No rating 5 3 No rating 5 5 5

Moved: Changes in government

policy with regard to the

contribution of clients to the

housing costs: 6

5 No rating 7 6 7

Continuation on next page.

Risk in Healthcare Real Estate Investment: Appendices 22

Continuation: Evolution of the Risk Factor Local Space Market

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

Changes on the local space

market 7 3 6 6 6 5 5 No rating 6 No rating

Changes in government policy with

regard to the contribution of clients to the housing costs

7 6 7 7 2 7 2 6 6 No rating

medical developments

3 3 3 5 3 5 3 2 7 No rating

Supply of (new) competing space

5 3 5 5 6 6 6 6 5 No rating

Local development of

elderly with severe somatic

and psycho-geriatric

conditions

7 3 6 6 6 6 7 6 7 No rating

Vacancy rates of competing properties

2 3 5 4 5 5 3 6 5 No rating

waiting lists 5 3 5 4 2 5 3 2 5 No rating

qualitative change in demand

5 5 5 6 7 6 6 1 4 No rating

Rent levels of competing properties

3 3 5 5 4 5 5 6 5 No rating

demand of other healthcare

organizations 2 3 5 4 5 3 6 4 4 No rating

Added: Willingness of

elderly to move out of their own

home: 6

No rating 3 5 5 2 6 No rating

Risk in Healthcare Real Estate Investment: Appendices 23

Evolution of the Risk Factors Coverage Ratio and Government Policy Influences on the Tenant

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Reliability of the tenant

Changed: Stability of the

tenant: no rating 6 7 7 7 No rating 6 7 No rating 7 4 5

Ratio between tenant earnings

and rent 6 5 7 7 6 No rating 7 7 No rating 7 7 5

Changes in government

policy 3 7 7 6 7 No rating 7 6 No rating 6 2 7

Added: Sensitivity of

tenant for policy changes at

national and local level: 7

6 6 No rating 7 6 No rating 7 2 7

Added: Sensitivity of

clients on government

policy: 7

6 Moved to space

market risks

Added: Ratio of the rent and the

regulated maximum rent if the separation

between funding for healthcare and housing

would be implemented: no

rating

7 5 No rating 5 2 4

Added: changes in policy of insurance

companies: no rating

7 5 No rating 5 2 5

Continuation on next page.

Risk in Healthcare Real Estate Investment: Appendices 24

Continuation: Evolution of the Risk Factors Coverage Ratio and Government Policy Influences on the Tenant

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

Stability of the tenant

7 5 5 7 6 7 7 2 5 No rating

Ratio between tenant earnings

and rent 7 6 6 7 7 7 6 4 6 No rating

Changes in government

policy 7 3 6 7 5 6 5 4 6 No rating

Sensitivity of tenant for policy

changes at national and

local level

7 3 6 6 5 6 5 4 6 No rating

Ratio of the rent and the

regulated maximum rent if the separation

between funding for healthcare and housing

would be implemented

5 3 5 6 6 5 5 6 6 No rating

changes in policy of insurance companies

6 4 6 7 7 6 3 2 6 No rating

Risk in Healthcare Real Estate Investment: Appendices 25

Evolution of the Risk Factor Creditworthiness of the Tenant

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Creditworthiness of the tenant

6 7 6 7 5 No rating 7 7 No rating 6 2 5

Added: Length of contracts with

insurance companies: 7

5 No rating 7 No rating No rating 7 2 4

Added: number of contracts with

insurance companies: 5

5 No rating 4 No rating No rating 5 2 4

Added: Financial indicators: 6

No rating 6 2 4

Added: Future cash flows: No

rating 7 2 5

Continuation: Evolution of the Risk Factor Creditworthiness of the Tenant

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

Creditworthiness of the tenant

6 6 6 6 6 5 6 6 4 No rating

Financial indicators

7 6 6 6 6 4 6 6 5 No rating

Future cash flows

3 6 6 6 7 4 3 4 4 No rating

Length of contracts with

insurance companies

2 6 6 6 5 5 3 6 4 No rating

number of contracts with

insurance companies

2 3 2 6 2 5 5 4 4 No rating

Added: (Bank) guarantees with

regard to the rent: 5

3 4 4 2 4 5 6 4 No rating

Added: relation and policy of stakeholders such as banks

and WFZ: 6

3 4 5 2 4 6 4 4 No rating

Risk in Healthcare Real Estate Investment: Appendices 26

Evolution of the Risk Factors Quality of the Management of the Tenant and the Vision of the Tenant

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Management and vision of the

tenant

Changed: quality of the

management of the tenant: 5

5 6 6 6 No rating 5 6 No rating 6 2 5

Added:

Customer satisfaction: 6

7 6 No rating 5 5 No rating 5 2 6

Added: quality of the control

information: 5 4 4 5 6 No rating 5 5 No rating 6 2 7

Added:

absenteeism staff: 4

No rating 5 5 No rating 4 4 No rating 6 2 7

Added: Under inspection in the

past 3 years: 3 3 5 4 7 No rating 5 5 No rating 5 2 4

Added: Composition and term of office of the management

team: 3

5 No rating 5 5 No rating 4 2 5

Added: adaptability of the tenant: no

rating

4 5 No rating 7 2 6

Added: the ratio between income

of the tenant and real estate costs of tenant:

no rating

3 5 No rating 7 2 7

Changed: Vision of the tenant: 5

6 5 No rating 5 No rating 5 5 No rating 6 3 3

Added: plans on investment by

tenant: 2 6 5 3 5 No rating 4 4 No rating 5 3 4

Added: Ratio of renting vs. owning by tenant: 5

5 5 Merged: flexibility in real

estate: 4 5

Changed: strategy of the

tenant with regard to real

estate: No rating

4 5 No rating 5 3 5

Added: flexibility in real estate: 7

No rating

Added: portfolio of care: 6

No rating 6 6 No rating 4 2 No rating 5 3 7

Added: vision of tenant on

healthcare: 6 4 No rating 5 6 No rating 6 3 4

Continuation on next page

Risk in Healthcare Real Estate Investment: Appendices 27

Continuation: Evolution of the Risk Factors Quality of the Management of the Tenant and the Vision of the Tenant

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22

quality of the management of

the tenant 5 4 5 6 5 6 5 5 5 No rating

Customer satisfaction

5 4 5 5 7 5 7 4 6 No rating

quality of the control

information 5 4 5 6 6 6 5 2 5 No rating

absenteeism staff

4 4 5 5 7 6 3 2 4 No rating

Under inspection in the past 3

years 5 4 5 6 6 6 5 2 4 No rating

Composition and term of office of the management

team

2 4 5 5 5 1 2 2 4 No rating

adaptability of the tenant

3 4 6 5 3 5 3 2 4 No rating

the ratio between income

of the tenant and real estate costs of tenant

2 4 5 4 7 6 6 6 4 No rating

Added: continuity of the

management team: 6

6 6 3 2 5 No rating

Vision of the tenant

5 6 6 6 6 6 7 4 5 No rating

plans on investment by

tenant 5 5 5 6 5 6 6 4 4 No rating

strategy of the tenant with

regard to real estate

4 5 6 6 6 6 3 6 5 No rating

portfolio of care 6 5 5 6 1 6 2 5 5 No rating

vision of tenant on healthcare

4 6 6 6 7 6 7 6 6 No rating

Risk in Healthcare Real Estate Investment: Appendices 28

Evolution of the Risk Factors Competition by Other Healthcare Organizations and Type of Contract

Literature List Case 1 Case 2 Case 3 Case 4 Case 5 Case 6 Case 7 Case 8 Case 9 Case 10 Case 11 Case 12

Added: Competition by

Other Healthcare Organizations: no

rating

2 6 No rating 6 2 5

Added: competition by

private healthcare

organizations: no rating

6 5 No rating 5 2 3

Added: competitive power of the

tenant: no rating

6 2 4

Continuation: Evolution of the Risk Factors Competition by Other Healthcare Organizations and Type of Contract

Continuation Case 13 Case 14 Case 15 Case 16 Case 17 Case 18 Case 19 Case 20 Case 21 Case 22 Competition by

Other Healthcare Organizations

5 5 5 5 5 6 5 3 5 No rating

competition by private

healthcare organizations

5 2 4 6 4 6 3 2 5 No rating

competitive power of the

tenant 5 5 6 5 4 6 5 5 5 No rating

Added: network to attract clients:

7 6 3 5 5 No rating

Added: type of

contract: 6 4 No rating

Risk in Healthcare Real Estate Investment: Appendices 29

Appendix 4: Descriptive Statistics of the Variables

. Descriptive Statistics

N Range Minimum Maximum Mean Modus Std.

Deviation

1. Retention of Value of the Property 18 2 5 7 6,17 6 0,707

1.1 Maturity of the Asset Market 18 4 3 7 5,06 5 1,110

1.1.1 Size of the asset market 19 4 3 7 5,05 5 0,911

1.1.2 Number and diversity of parties active on the asset market 19 5 2 7 4,58 4 1,346

1.1.3 Transparency of the market 17 5 2 7 5,29 6 1,532

1.1.4 Standardization of HCRE 11 5 2 7 3,64 2 1,859

1.1.5 Availability of properties with the right investment volume for investors 17 4 3 7 5,06 5 1,249

1.1.6 Future development of the maturity of the asset market 9 2 5 7 5,89 5 0,928

1.1.7 Number and type of transactions (e.g. between investors) 2 0 5 5 5,00 5 0,000

1.2 Technical and Functional State of the Property 18 5 2 7 4,94 5 1,259

1.2.1 State of maintenance of the property 19 4 2 6 4,37 6 1,606

1.2.2 Energy efficiency and durability of the property 19 4 2 6 4,11 5 1,410

1.2.3 Architectural appearance of the property 18 4 2 6 4,44 5 1,247

1.2.4 Functionality of the property for healthcare 17 4 3 7 5,65 6 1,222

1.2.5 Number of clients that can live in the property (e.g. >20) 16 5 2 7 5,25 6 1,438

1.2.6 Attractiveness of the property to other healthcare organizations 14 6 1 7 5,14 6 1,610

1.3 Location (with regard to healthcare use) 18 5 2 7 5,39 6 1,378

1.3.1 Population and building density of the surrounding area (e.g. urban or not) 18 6 1 7 4,72 5 1,602

1.3.2 Accessibility for family and friends of the clients and the staff of the tenant 19 3 3 6 4,63 4 1,065

1.3.3 Liveliness of the view and the architectural appearance of the surroundings

16 3 3 6 4,56 5 1,031

1.3.4 Safety of the surrounding area 17 3 3 6 4,82 5 1,074

1.3.5 Reputation and attractiveness of the neighborhood 16 4 3 7 4,88 4 1,147

1.3.6 Within or outside the preferred investment region of the fund 9 6 1 7 5,22 7 1,986

1.3.7 Integration of the property in the surrounding neighborhood 5 4 3 7 5,20 5 1,483

1.4 Changes on the (Local) Space Market 16 4 3 7 5,69 6 0,946

1.4.1 Changes in government policy (e.g. increase in contribution by clients) 17 5 2 7 5,94 7 1,600

1.4.2 Medical developments that can influence the demand for HCRE space 16 5 2 7 4,31 3 1,493

Risk in Healthcare Real Estate Investment: Appendices 30

Continuation of appendix 4: Descriptive Statistics of the Variables

1.4.3 Local development of the number of elderly with intense required care 19 4 3 7 5,89 6 1,150

1.4.4 Delay in the moment of moving out from their own house by future clients 6 4 2 6 4,50 6 1,643

1.4.5 Demand of other healthcare organizations on the space market (maturity of the space market)

17 5 2 7 4,59 5 1,326

1.4.6 Qualitative change in demand by clients 17 6 1 7 5,29 6 1,312

1.4.7 The length of the waiting lists 19 5 2 7 4,58 5 1,387

1.4.8 Rent levels of competing space 17 6 1 7 4,65 5 1,618

1.4.9 Competing (new) supply of space in the vicinity 19 4 3 7 5,42 6 1,017

1.4.10 Vacancy rates of competing HCRE 19 5 2 7 4,79 5 1,273

1.5 Alternative Use 16 5 2 7 5,19 6 1,328

1.5.1 Local development of demand and supply for alternative use (e.g. the development of the local housing market)

17 4 3 7 5,35 6 1,169

1.5.2 Value of the alternative use (level of decline in return) 9 4 2 6 5,33 6 1,323

1.5.2.1 Technical flexibility of the property and suitability for alternative use (e.g. percentage of common rooms)

17 5 2 7 5,00 6 1,369

1.5.2.2 Vicinity of services and facilities such as shops required for the alternative use

18 4 2 6 4,61 5 1,290

1.5.2.3 Changes in governmental technical requirements with regard to the alternative use

12 3 2 5 3,50 5 1,382

1.5.2.4 The measure of restrictions with regard to land use policy by the local government (e.g. whether residential use is allowed)

14 5 2 7 4,79 6 1,528

1.5.2.5 The possibility of enough parking spots for the alternative use 17 4 2 6 4,29 5 1,213

2 Stability of the Cash Flows Generated by Rental Contract(s) 18 5 2 7 5,94 7 1,392

2.1 The Ratio between Income Generated by the Tenant in the Property and the Rent of the Property

19 3 4 7 6,32 7 0,885

2.2 Influence of Government Policy Changes on the Stability of the Tenant 19 5 2 7 5,63 7 1,571

2.2.1 Sensitivity of the tenant to government policy changes on national and local level

17 5 2 7 5,65 6 1,455

2.2.2 Ratio of the rent and the regulated maximum rent if the separation between funding for healthcare and housing would be implemented

14 4 2 6 4,93 5 1,207

Risk in Healthcare Real Estate Investment: Appendices 31

Continuation of appendix 4: Descriptive Statistics of the Variables

2.2.3 Development of the policy of healthcare ensurance companies (e.g. with regard to the allocation of the capacity to different healthcare organizations)

14 5 2 7 4,93 5 1,639

2.3 Creditworthiness of the Tenant 19 5 2 7 5,74 6 1,195

2.3.1 Financial indicators (e.g. solvency, equity capital, liquidity, EBITDA, etc.) 14 5 2 7 5,71 6 1,326

2.3.2 Future cash flows (e.g. the next 2-3 years) 12 5 2 7 4,75 6 1,658

2.3.3 Length of the contracts with insurance companies 15 5 2 7 5,00 6 1,690

2.3.4 Number of contracts with insurance companies 15 4 2 6 3,87 5 1,356

2.3.5 (Bank) guarantees with regard to the rent 9 4 2 6 4,11 4 1,167

2.3.6 Relation with, and policies of, stakeholders such as banks and the Guarantee Fund Healthcare

10 4 2 6 4,40 4 1,350

2.4 Quality of the Management of the Tenant (the Healthcare Organization) 19 4 2 6 5,16 5 0,958

2.4.1 Customer satisfaction 17 5 2 7 5,29 5 1,263

2.4.2 The measure to which the tenant is capable to manage and control for efficient healthcare: the quality of the control information

19 5 2 7 4,89 5 1,286

2.4.3 Staff turnover and absenteeism among the staff 18 5 2 7 4,61 4 1,461

2.4.4 Whether the healthcare organization was under strict inspection by the government in the past 3 years 19 5 2 7 4,53 5 1,349

2.4.5 Composition and term of office of the management team

16 4 1 5 3,69 5 1,448

2.4.6 Adaptability of the tenant (e.g. flexibility in the cost of staff) 14 5 2 7 4,21 4 1,528

2.4.7 The ratio between total income of the tenant and total expenditure on real estate (efficiency of the use of real estate)

14 5 2 7 4,71 5 1,637

2.4.8 The level of continuity of the management team 6 4 2 6 4,67 6 1,751

2.5 Vision of the Tenant 18 4 3 7 5,22 5 1,060

2.5.1 Investment plans by the tenant 18 3 3 6 4,72 5 0,958

2.5.2 Strategy of the tenant with regard to (the flexibility of) the real estate portfolio of the tenant (e.g. many of few long term contracts)

18 4 3 7 5,00 5 1,085

2.5.3 The portfolio of different types of care that the tenant provides 17 6 1 7 4,47 6 1,807

Risk in Healthcare Real Estate Investment: Appendices 32

Continuation of appendix 4: Descriptive Statistics of the Variables

2.5.4 The vision of the tenant on healthcare: whether the tenant has an attractive and distinctive healthcare concept

16 4 3 7 5,50 6 1,155

2.6 Competition by Other Healthcare Organizations 14 4 2 6 4,64 5 1,336

2.6.1 Emergence of private healthcare organizations 14 4 2 6 4,14 5 1,512

2.6.2 Competitive power of the healthcare organization relative to other healthcare organizations

12 4 2 6 4,83 5 1,115

2.6.3 Power of the network of the tenant to attract new clients 5 4 3 7 5,20 5 1,483

2.7 Type of Contract (e.g. standard ROZ-contract or a contract with things like options to buy, declining rents, financial leases, triple net etc.)

2 2 4 6 5,00 n/a 1,414

Valid N (listwise) 1

Risk in Healthcare Real Estate Investment: Appendices 33

Appendix 5: All Risk Factors Sorted on Average Rating

Sample size Minimum Maximum Range Mode

Mean rating

Standard deviation

1 q1_RetentionofValue 19 4 7 3 7 6.3 0.9

2 q1.1_MarketMaturity 18 5 7 2 6 6.2 0.7

3 q1.1.1_MarketSize 9 5 7 2 5 5.9 0.9

4 q1.1.2_NumberInvestors 19 3 7 4 6 5.9 1.2

5 q1.1.3_Transparency 18 2 7 5 7 5.9 1.4

6 q1.1.4_Standardization 17 2 7 5 7 5.9 1.6

7 q1.1.5_Availability 16 3 7 4 6 5.7 0.9

8 q1.1.6_FutureDevelopmnt 19 2 7 5 6 5.7 1.2

9 q1.1.7_NumberTransactns 14 2 7 5 6 5.7 1.3

10 q1.2_TechFunctionalState 17 3 7 4 6 5.6 1.2

11 q1.2.1_Maintenance 17 2 7 5 6 5.6 1.5

12 q1.2.2_Durability 19 2 7 5 7 5.6 1.6

13 q1.2.3_Appearance 16 3 7 4 6 5.5 1.2

14 q1.2.4_Functionality 19 3 7 4 6 5.4 1.0

15 q1.2.5_NumberClients 17 3 7 4 6 5.4 1.2

16 q1.2.6_OtherOrganizatns 18 2 7 5 6 5.4 1.4

17 q1.3_Location 17 1 7 6 6 5.3 1.3

18 q1.3.1_Density 9 2 6 4 6 5.3 1.3

19 q1.3.2_Reachability 17 2 7 5 5 5.3 1.3

20 q1.3.3_Liveliness 16 2 7 5 6 5.3 1.4

21 q1.3.4_Safety 17 2 7 5 6 5.3 1.5

22 q1.3.5_Reputation 19 2 6 4 5 5.2 1.0

23 q1.3.6_WithinFundRegion 18 3 7 4 5 5.2 1.1

24 q1.3.7_IntegrationNeigbrh 16 2 7 5 6 5.2 1.3

25 q1.4_SpaceMarket 5 3 7 4 5 5.2 1.5

26 q1.4.1_GovernmentPolicy 5 3 7 4 5 5.2 1.5

27 q1.4.2_MedicalDevelopmt 9 1 7 6 7 5.2 2.0

28 q1.4.3_NumberElderly 19 3 7 4 5 5.1 0.9

29 q1.4.4_DelayofMoving 18 3 7 4 5 5.1 1.1

30 q1.4.5_DemandOrganiztns 17 3 7 4 5 5.1 1.2

31 q1.4.6_QualitativeChange 14 1 7 6 6 5.1 1.6

32 q1.4.7_WaitingLists 18 3 7 4 5 5.0 1.1

33 q1.4.8_RentLevels 17 2 7 5 6 5.0 1.4

34 q1.4.9_CompetingSpace 15 2 7 5 6 5.0 1.7

35 q1.4.10_VacancyRates 2 5 5 0 5 5.0 n/a

36 q1.5_AlternativeUse 2 4 6 2 n/a 5.0 n/a

37 q1.5.1_LocalHousingMrkt 16 3 7 4 4 4.9 1.1

38 q1.5.2_ValueofAltUse 14 2 6 4 5 4.9 1.2

39 q1.5.2.1_FlexibilityPrprty 18 2 7 5 5 4.9 1.3

40 q1.5.2.2_VinicityofShops 19 2 7 5 5 4.9 1.3

Risk in Healthcare Real Estate Investment: Appendices 34

Continuation: All Risk Factors Sorted on Average Rating

41 q1.5.2.3_TechnicalReqs 14 2 7 5 5 4.9 1.6

42 q1.5.2.4_LandUsePolicy 17 3 6 3 5 4.8 1.1

43 q1.5.2.5_SufficientParking 12 2 6 4 5 4.8 1.1

44 q2_StabilityofCashFlow 19 2 7 5 5 4.8 1.3

45 q2.1_CoverageRatio 14 2 7 5 6 4.8 1.5

46 q2.2_InfluenceGovernment 12 2 7 5 6 4.8 1.7

47 q2.2.1_SensitivitytoGov 18 3 6 3 5 4.7 1.0

48 q2.2.2_RentToMaxRent 18 1 7 6 5 4.7 1.6

49 q2.2.3_AllocatnCapacity 14 2 7 5 5 4.7 1.6

50 q2.3_CreditworthinTenant 6 2 6 4 6 4.7 1.8

51 q2.3.1_FinancIndicators 16 3 6 3 5 4.6 1.0

52 q2.3.2_FutCashFlows 19 3 6 3 4 4.6 1.1

53 q2.3.3_LngthInsurance 19 2 7 5 4 4.6 1.3

54 q2.3.4_NumberInsurance 17 2 7 5 5 4.6 1.3

55 q2.3.5_Guarantees 18 2 6 4 5 4.6 1.3

56 q2.3.6_RelationStakehldr 14 2 6 4 5 4.6 1.3

57 q2.4_QualityManagement 19 2 7 5 5 4.6 1.4

58 q2.4.1_CustomerSatisfact 18 2 7 5 4 4.6 1.5

59 q2.4.2_QualityofControlInfo 17 1 7 6 5 4.6 1.6

60 q2.4.3_StaffAbsenteeism 19 2 7 5 5 4.5 1.3

61 q2.4.4_Inspection 6 2 6 4 6 4.5 1.6

62 q2.4.5_CompositnManmnt 17 1 7 6 6 4.5 1.8

63 q2.4.6_AdaptabilityTenant 18 2 6 4 5 4.4 1.2

64 q2.4.7_EfficientUseofRE 10 2 6 4 4 4.4 1.4

65 q2.4.8_Continuity 19 2 6 4 6 4.4 1.6

66 q2.5_VisionOfTenant 17 2 6 4 5 4.3 1.2

67 q2.5.1_InvestmentPlans 16 2 7 5 3 4.3 1.5

68 q2.5.2_StrategyRealEstate 14 2 7 5 4 4.2 1.5

69 q2.5.3_PortfolioOfCare 9 2 6 4 4 4.1 1.2

70 q2.5.4_VisionOnCare 19 2 6 4 5 4.1 1.4

71 q2.6_CompetitionOthers 14 2 6 4 5 4.1 1.5

72 q2.6.1_PrivateHealthcare 15 2 6 4 5 3.9 1.4

73 q2.6.2_CompetativePower 16 1 5 4 5 3.7 1.4

74 q2.6.3_NetworkingPower 11 2 7 5 2 3.6 1.9

75 q2.7_TypeOfContract 12 2 5 3 5 3.5 1.4

Risk in Healthcare Real Estate Investment: Appendices 35

Appendix 6: All Risk Factors Sorted on Standard Deviation

Sample size Minimum Maximum Range Mode

Mean rating

Standard deviation

1 q1_RetentionofValue 18 5 7 2 6 6.2 0.7

2 q1.1_MarketMaturity 9 5 7 2 5 5.9 0.9

3 q1.1.1_MarketSize 19 4 7 3 7 6.3 0.9

4 q1.1.2_NumberInvestors 16 3 7 4 6 5.7 0.9

5 q1.1.3_Transparency 19 3 7 4 5 5.1 0.9

6 q1.1.4_Standardization 18 3 6 3 5 4.7 1.0

7 q1.1.5_Availability 16 3 6 3 5 4.6 1.0

8 q1.1.6_FutureDevelopmnt 19 3 7 4 6 5.4 1.0

9 q1.1.7_NumberTransactns 19 2 6 4 5 5.2 1.0

10 q1.2_TechFunctionalState 17 3 6 3 5 4.8 1.1

11 q1.2.1_Maintenance 19 3 6 3 4 4.6 1.1

12 q1.2.2_Durability 18 3 7 4 5 5.2 1.1

13 q1.2.3_Appearance 18 3 7 4 5 5.1 1.1

14 q1.2.4_Functionality 18 3 7 4 5 5.0 1.1

15 q1.2.5_NumberClients 16 3 7 4 4 4.9 1.1

16 q1.2.6_OtherOrganizatns 12 2 6 4 5 4.8 1.1

17 q1.3_Location 19 3 7 4 6 5.9 1.2

18 q1.3.1_Density 17 3 7 4 6 5.6 1.2

19 q1.3.2_Reachability 16 3 7 4 6 5.5 1.2

20 q1.3.3_Liveliness 17 3 7 4 6 5.4 1.2

21 q1.3.4_Safety 17 3 7 4 5 5.1 1.2

22 q1.3.5_Reputation 14 2 6 4 5 4.9 1.2

23 q1.3.6_WithinFundRegion 18 2 6 4 5 4.4 1.2

24 q1.3.7_IntegrationNeigbrh 17 2 6 4 5 4.3 1.2

25 q1.4_SpaceMarket 9 2 6 4 4 4.1 1.2

26 q1.4.1_GovernmentPolicy 19 2 7 5 6 5.7 1.2

27 q1.4.2_MedicalDevelopmt 9 2 6 4 6 5.3 1.3

28 q1.4.3_NumberElderly 18 2 6 4 5 4.6 1.3

29 q1.4.4_DelayofMoving 14 2 6 4 5 4.6 1.3

30 q1.4.5_DemandOrganiztns 14 2 7 5 6 5.7 1.3

31 q1.4.6_QualitativeChange 17 2 7 5 5 5.3 1.3

32 q1.4.7_WaitingLists 16 2 7 5 6 5.2 1.3

33 q1.4.8_RentLevels 18 2 7 5 5 4.9 1.3

34 q1.4.9_CompetingSpace 19 2 7 5 5 4.9 1.3

35 q1.4.10_VacancyRates 19 2 7 5 5 4.8 1.3

36 q1.5_AlternativeUse 19 2 7 5 4 4.6 1.3

37 q1.5.1_LocalHousingMrkt 17 2 7 5 5 4.6 1.3

38 q1.5.2_ValueofAltUse 19 2 7 5 5 4.5 1.3

39 q1.5.2.1_FlexibilityPrprty 17 1 7 6 6 5.3 1.3

40 q1.5.2.2_VinicityofShops 12 2 5 3 5 3.5 1.4

Risk in Healthcare Real Estate Investment: Appendices 36

Continuation: All Risk Factors Sorted on Standard Deviation

41 q1.5.2.3_TechnicalReqs 10 2 6 4 4 4.4 1.4

42 q1.5.2.4_LandUsePolicy 19 2 6 4 5 4.1 1.4

43 q1.5.2.5_SufficientParking 15 2 6 4 5 3.9 1.4

44 q2_StabilityofCashFlow 16 1 5 4 5 3.7 1.4

45 q2.1_CoverageRatio 18 2 7 5 7 5.9 1.4

46 q2.2_InfluenceGovernment 18 2 7 5 6 5.4 1.4

47 q2.2.1_SensitivitytoGov 16 2 7 5 6 5.3 1.4

48 q2.2.2_RentToMaxRent 17 2 7 5 6 5.0 1.4

49 q2.2.3_AllocatnCapacity 19 2 7 5 5 4.6 1.4

50 q2.3_CreditworthinTenant 5 3 7 4 5 5.2 1.5

51 q2.3.1_FinancIndicators 5 3 7 4 5 5.2 1.5

52 q2.3.2_FutCashFlows 14 2 6 4 5 4.1 1.5

53 q2.3.3_LngthInsurance 17 2 7 5 6 5.6 1.5

54 q2.3.4_NumberInsurance 17 2 7 5 6 5.3 1.5

55 q2.3.5_Guarantees 14 2 7 5 6 4.8 1.5

56 q2.3.6_RelationStakehldr 18 2 7 5 4 4.6 1.5

57 q2.4_QualityManagement 16 2 7 5 3 4.3 1.5

58 q2.4.1_CustomerSatisfact 14 2 7 5 4 4.2 1.5

59 q2.4.2_QualityofControlInfo 6 2 6 4 6 4.5 1.6

60 q2.4.3_StaffAbsenteeism 19 2 6 4 6 4.4 1.6

61 q2.4.4_Inspection 17 2 7 5 7 5.9 1.6

62 q2.4.5_CompositnManmnt 19 2 7 5 7 5.6 1.6

63 q2.4.6_AdaptabilityTenant 14 2 7 5 5 4.9 1.6

64 q2.4.7_EfficientUseofRE 14 2 7 5 5 4.7 1.6

65 q2.4.8_Continuity 14 1 7 6 6 5.1 1.6

66 q2.5_VisionOfTenant 18 1 7 6 5 4.7 1.6

67 q2.5.1_InvestmentPlans 17 1 7 6 5 4.6 1.6

68 q2.5.2_StrategyRealEstate 15 2 7 5 6 5.0 1.7

69 q2.5.3_PortfolioOfCare 12 2 7 5 6 4.8 1.7

70 q2.5.4_VisionOnCare 6 2 6 4 6 4.7 1.8

71 q2.6_CompetitionOthers 17 1 7 6 6 4.5 1.8

72 q2.6.1_PrivateHealthcare 11 2 7 5 2 3.6 1.9

73 q2.6.2_CompetativePower 9 1 7 6 7 5.2 2.0

74 q2.6.3_NetworkingPower 2 5 5 0 5 5.0 n/a

75 q2.7_TypeOfContract 2 4 6 2 n/a 5.0 n/a