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effect 2.0
A questionnaire for assessing how effective your management team is
Professor Henning Bang, PhD
Department of Psychology
University of Oslo
Mail: [email protected]
March 23rd, 2017
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What is effect 2.0?
A web-based questionnaire for assessing how well a management team performs, and how the team functions on a number of dimensionsthat are vital for becoming an effective management team.
Internal and external ratings.
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Why did we create effect?
Demand from managers and organizational consultants
Many team inventories – none particularly designed for MTs
Most inventories restricted to oneparticular team theory
Often shaky research base
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The research behind effect 2.0
Research project “Effectiveness in management teams” at the Department of Psychology, University of Oslo, Norway (2001-today), led by Dr. Henning Bang
Three main research questions: ▪ What kind of results do effective management teams create?
▪ Which factors influence the quality of these results?
▪ What questions do we have to ask to measure the quality of a management team’s results and the factors that influence these results?
Based on international research on management teams and decision making teams from 1970-2016
Own research on ca. 300 Norwegian and Danish management teams
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The research project has generated:
▪ A number of publications▪ 1 doctoral thesis
▪ 2 text books
▪ 17 Master’s theses
▪ 8 published articles and reports
▪ A team effectiveness model that describes▪ 5 basic conditions necessary for team effectiveness (input)
▪ 12 critical processes influencing team effectiveness (process)
▪ 7 indicators of team effectiveness (output)
▪ An online questionnaire – effect 2.0 – that measures these 24 factors
▪ Statistical analyses of effect on 215 management teams (1332 managers)
▪ At the same time, organizational psychologists Henning Bang and Thomas NessetMidelfart have tested the model in practice by assisting over 100 management teams in their development.
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•What did we find?
The effect 2.0 model for management team effectiveness
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Input
• Clear team purpose
• Appropriate tasks
• Appropriate size
• Balanced team composition
• Team reinforcing reward
systems
Process
• Pre-meeting preparation
• Clear meeting goals
• Focused communication
• Task conflict
• Absence of relationship
conflict
• Absence of political
behavior
• Dialogue
• Collaboration between team
meetings
• Behavioral integration
• Active external relationships
• Continuous team learning
• Effective team leadership
Output
A. Task performance
• Task results
• Decision quality
• Decision implementation
B. Individual well-being and
growth
C. Team viability
• Team psychological safety
• Team spirit
• Functional team norms
Bang & Midelfart (2012, 2015)
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effect 2.0
Sample dimensions and sample items measuring these dimensions
Clear Team Purpose▪ The management team has a shared understanding of its purpose
▪ We have agreed on a set of key deliverables in our management team
Pre-Meeting Preparation▪ All team members come to the meetings well prepared
▪ Agendas and documents are made available in sufficient time to prepare for the team
meetings
Relationship conflict▪ There are negative tensions among members of the management team
▪ There are members of the management team who do not work well together
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The effect 2.0 report provides
Items with highest ratingsItems with lowest ratings Items with lowest agreement among raters
Detailed overview of the members’ ratings on the 99 items
Written commentsWhat added value the management team creates for the organization What is functioning particularly wellWhat could be improved
5 most important strengths5 most important areas for improvement
How the management team functions on 24 factors, compared to 215 other
management teams
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What the effect 2.0 report looks like
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What the effect 2.0 report looks like
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What the effect 2.0 report looks like
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What the effect 2.0 report looks like
Recommendations This section of the report lists the management team’s five most prominent strengths, as well as five areas to improve team effectiveness. The strengths and weaknesses are the five factors with the highest and lowest average scores, respectively, as rated by the management team members.
Possible team strengths you can build on:
• Balanced team composition. Compared to other management teams, your team is particularly strong in having members with the appropriate competencies and a balanced mix of people. Team members have the necessary professional and interpersonal skills to achieve high quality results together and become a well-functioning management team. They seem to represent a good mix of knowledge, abilities, skills, personalities, values, and attitudes. They elicit the best from each other, are diverse enough to supplement and stimulate the team, and similar enough to understand and interact well together.
Recommendations
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What the effect 2.0 report looks like
Recommendations
Possible areas for improvement:
Recommendations
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How can effect 2.0 help to improve yourmanagement team?
• Quickly identifies important areas to work on
• Suggests specific actions to implement to improve team effectiveness
• Indicates to what extent the MT has made progress onimprovement areas
• Annually monitoring MT effectiveness in organizations
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