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ECS
ECS Overview
Features
Architecture
Benefits
Reports
Overview The only near real time VOD monitoring and
reporting solution
Custom designed for a MSO
Deployed across all TWC sites, key VOD sites for Cox, Bright House Networks and N American MSO
Compelling usage metrics for operational analysis
ECS Features
ECS Features Timely information at a glance
In-depth data, collected system wide
Seamless integration
Platform agnostic
ECS Features
Powerful Alerts
Extensive reporting capability
Easy and intuitive web GUI
Open database architecture
ECS Features
No impact to system performance• Transfers data only when the monitored
components are not using the CPU
Easily configurable to accommodate new/ upgraded components
Support Program addresses different levels of operational and technical needs
ECS Architecture
ECS Data includes Session timing data
- Start time, Setup time, Duration
Viewer information- STB, Service Group, Hub
Resource usage - QAM, Bandwidth, MPEG Program, Transport Stream ID, Stream ID
Asset data - Asset ID,
Network information- Heartbeat, Teardown component, Teardown reason
ECS Benefits
Increases Operational Efficiencies
Operational Efficiencies
VOD system health at a glance
Reduces operational support load• Quickly and proactively identifies service outage• Troubleshoots and pinpoints VOD session issues• Automatic notification as problems arise
Ability to drill down into various levels of data from Hub, Service Group, QAM to STB level• Helps to immediately isolate problem areas
Identify problem components• Specific STB, QAM, Video Server or other
components
Identify VOD session bottlenecks • Quick problem resolution
Identify bandwidth choke points
Operational Efficiencies
ECS Strengths Near real time
Sniff data from the complete VOD network
Maintain the state data
Hub level and QAM level Grouping
Drill down data to the STB level
Vendor agnostic
ECS Reporting
Reports Robust reporting capability
• Number of predefined reports• Open database architecture allows for customize
reports using off-the-shelf tools
Reporting interface provides extensive filtering criteria
Graphical presentation with color coded results helps to identify the problem areas
Provides detailed reports based on hubs, service groups, QAMs or STBs
6470 East John’s CrossingSuite 370Duluth, GA 30097T 770. 368 4024
F 770. 246 0616
W www.itaas.com
