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E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION FOLLOWING CUSTOMER DEMAND WebConnectivity

E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

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Page 1: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

FOLLOWING CUSTOMER DEMAND

WebConnectivity

Page 2: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING2 © 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 1 4 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION – FOLLOWING CUSTOMER DEMAND –

THE E-PLACING OPPORTUNITY

REPRESENTING THE BEST CHANCE OF MARKET SUCCESS

ASSEMBLING OUR PLACING UTILITY

ADDING VALUE TO BROKERS AND CARRIERS

READY TO DEPLOY AND COMMITTED TO DELIVER

A COMPELLING E-PLACING PROPOSITION

2

3

4–5

6–7

8

9

Xchanging and Web Connectivity are working in partnership to combine an already extensive, installed base of technology and business processing services to create an enriched and powerful solution. We believe that this will create increased value to both brokers and carriers above and beyond existing processes. Most of all our proposal will be designed to ensure that the Market community has the greatest possible opportunity for successful adoption of an e-placing solution by:

• Utilising software that is proven and installed across the community already

• Recognising that technology, alone is not the answer and that by wrapping business processing services around the technology, we can further enrich the data for the benefit of all parties

• Creating an easy to adopt, real-time document collaboration approach

• Building on the investments the brokers and carriers have already made in their own back office systems and in some cases providing true integrated Straight Through Electronic Processing from broker to carrier.

We have learned a lot about serving our Market over the last few years; in particular how we must operate and behave to create the best environment for adoption of the e-placing platform.

We are committed to deliver and are excited by this opportunity.

Max Pell Managing Director, Xchanging UK Insurance

Page 3: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING 1 E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 1 4 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION – FOLLOWING CUSTOMER DEMAND –

THE E-PLACING OPPORTUNITY

REPRESENTING THE BEST CHANCE OF MARKET SUCCESS

ASSEMBLING OUR PLACING UTILITY

ADDING VALUE TO BROKERS AND CARRIERS

READY TO DEPLOY AND COMMITTED TO DELIVER

A COMPELLING E-PLACING PROPOSITION

2

3

4–5

6–7

8

9

Xchanging and Web Connectivity are working in partnership to combine an already extensive, installed base of technology and business processing services to create an enriched and powerful solution. We believe that this will create increased value to both brokers and carriers above and beyond existing processes. Most of all our proposal will be designed to ensure that the Market community has the greatest possible opportunity for successful adoption of an e-placing solution by:

• Utilising software that is proven and installed across the community already

• Recognising that technology, alone is not the answer and that by wrapping business processing services around the technology, we can further enrich the data for the benefit of all parties

• Creating an easy to adopt, real-time document collaboration approach

• Building on the investments the brokers and carriers have already made in their own back office systems and in some cases providing true integrated Straight Through Electronic Processing from broker to carrier.

We have learned a lot about serving our Market over the last few years; in particular how we must operate and behave to create the best environment for adoption of the e-placing platform.

We are committed to deliver and are excited by this opportunity.

Max Pell Managing Director, Xchanging UK Insurance

Page 4: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING2

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 3 2 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

REPRESENTING THE BEST CHANCE OF MARKET SUCCESSTHE E-PLACING OPPORTUNITY

E-PLACING REPRESENTS A UNIQUE OPPORTUNITY FOR THE LONDON INSURANCE MARKET

The e-placing utility will offer a number of benefits to brokers and carriers by:•Providinganelectronicallyagreedcontract–singleversionofthetruth

•ReducingfrictionalcostofplacingwhichwillretainexistingandattractnewlinesofbusinesstoLondon

•Usingcross-Marketinitiativestoreducethepercentageofrelativelystraightforwardadministrationtasks, driving operational benefits

•Leveragingtheinvestmentinmessagingcapabilityalreadyimplemented

•Meetingclientdemandthroughearlieravailabilityofcommondata

•ReducingthemovementofpaperintheMarket

The LMG Future Process Review has identified the e-placing Utility Platform as the No.1 priority for the Market.

XCHANGING AND WEB CONNECTIVITY E-PLACING: CREATING A UNIQUE UTILITY PLATFORM FOR SUCCESSFUL MARKET ADOPTION

COST EFFECTIVE FAST SAFE

XCHANGING & WEB

CONNECTIVITY

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY…To deliver business outcomes

3. DOCUMENT COLLABORATION… Enhancing effectiveness of interactions

2. MAXIMISING CURRENT IT INVESTMENTS… Through choice and flexibility

1. EVOLUTION NOT REVOLUTION…

Using Market proven technology

5. COMPELLING COMMERCIAL PROPOSITION…

With low upfront investment and risk

6. HISTORY OF PARTNERSHIP…Through experience and

successful delivery

EASE OF ADOPTION IS THE KEY TO SUCCESS OF THIS INITIATIVE. AN IDEAL PARTNER SHOULD OFFER YOU A BUSINESS LED PROPOSITION THAT IS:

COST EFFECTIVESAFE

COMPREHENSIVE

FAST

ENRICHED / COMPREHENSIVE

•Offersrobustdocumentcollaboration,delivered through multiple channels

•Complementstechnologyeffectivelywithpeople and process capability

•FurthersthefutureLondonMarketGroupprocess vision

•Mobileaccesstoe-placingsolutiononascalable mobile platform

FAST

•Minimalimplementationtimeandeffort by leveraging existing live components

•Noreplacementofcurrentbrokerand carrier systems required

•Usescurrentsystemstosupport face-to-face interaction, drive ease of use and lower cultural barriers to change

•Abilitytorampupvalueaddedservicesquickly

•Deliverse-placingrapidly;identifiedasthecritical priority by the London Market Group

COST EFFECTIVE

•Buildsoninvestmentsalreadymade, both individually and by the Market

•Minimalcomponentbuild

•Lowcommercialriskandadoptioncost through low upfront investment

•Attractive,simpleandtransparentpricing

•Clearcost-benefitsfordifferent constituencies within individual organisations and the wider Market

SAFE

•LowriskbuildstrategybasedonMarketproventechnology and common architecture

•Minimisesdisruptionbyremovingneedtoreplace current broker and carrier systems

•HistoryofsuccessfulpartnershipsintheMarket

•Financiallystableandstrongpartnertosupport future aspiration and development

•Managementstabilityandstrategiccommitment to the London Market

1. EVOLUTION NOT REVOLUTION… A solution built on components in use and proven in the Market today as part of a low risk, low cost build strategy. •Requiresminimalimplementationeffortgivenre-useofexistinglivecomponentsandintegrationwithexisting

broker and carrier systems. Drives ease-of-use and lowers barriers to change•Lowriskroadmapasbrokerandcarriercomponentsbuiltbythesameteam.Leveragesotherprovenindustrial

strength components such as the Insurers’ Market Repository (IMR)•Readytodeploywithcorefunctionalityandrapiddevelopmentsplannedforenhancedfunctionality,

e.g. multi-sections

2. MAXIMISING CURRENT IT INVESTMENTS… Building on current technology investment made, both individually and by the Market, through a flexible approach and choice of interaction methods.•Brokersandcarrierscanuseexisting/preferredsystems,minimisinginvestmentcostsanddisruption•Flexibilityofinteractionoptionsthroughmodularintegrationsuite,includingwebservicesoroptionaluseofourUI•Minimalnewcomponentsarerequiredtobebuilt/sourced

3. DOCUMENT COLLABORATION… Increased effectiveness of face-to-face interactions through robust document collaboration. •Reducesre-keyingofdataanddrivesasingleversionofthetruth.Reducestheriskofdisputebetween

placing parties•Makesdocumentsavailableearliertobrokersandcarriersbysupportingtheearlystagesofthenegotiation,

i.e. from pre-quote•Choiceofaccessthroughdesktop,mobileinternetorappsbuiltontheinnovativeX-pressoplatform

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY… It’s not all about technology.•Electivebusinessserviceswrapperofpeopleandprocesstocomplementandmaximisethepotentialof

the technology solution through our value added services•EnrichedstructureddatatocarriersandbrokersthroughextensionoftheDataCaptureService(DCS)•ExtensiontootherBPOservicessuchassanctionschecksandregulatoryreporting

5. COMPELLING COMMERCIAL PROPOSITION… An attractive commercial proposition designed to encourage adoption through:•Lowercommercialriskwithlowupfrontcommitmentandinvestment•Asimpleandtransparentpricingapproach,designedtobesustainableovertime•Transaction-based,pay-as-yougopricing

6. HISTORY OF PARTNERSHIP…•Youknowusthroughourpartnershipoverthelast12years;wehavebuiltstrongworkingrelationshipswith

Market organisations•TrackrecordofdeliveringMarketwideelectronicsolutionsandaprovencollaborationbetweenXchangingand

WCL for over 6 years •FinanciallystableandstrongMarketpartner,withanassetbaseof£552mandastrategiccommitmentto

invest in the future development of Market solutions

COMPRE-HENSIVE

Page 5: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING 3 E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 3 2 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

REPRESENTING THE BEST CHANCE OF MARKET SUCCESSTHE E-PLACING OPPORTUNITY

E-PLACING REPRESENTS A UNIQUE OPPORTUNITY FOR THE LONDON INSURANCE MARKET

The e-placing utility will offer a number of benefits to brokers and carriers by:•Providinganelectronicallyagreedcontract–singleversionofthetruth

•ReducingfrictionalcostofplacingwhichwillretainexistingandattractnewlinesofbusinesstoLondon

•Usingcross-Marketinitiativestoreducethepercentageofrelativelystraightforwardadministrationtasks, driving operational benefits

•Leveragingtheinvestmentinmessagingcapabilityalreadyimplemented

•Meetingclientdemandthroughearlieravailabilityofcommondata

•ReducingthemovementofpaperintheMarket

The LMG Future Process Review has identified the e-placing Utility Platform as the No.1 priority for the Market.

XCHANGING AND WEB CONNECTIVITY E-PLACING: CREATING A UNIQUE UTILITY PLATFORM FOR SUCCESSFUL MARKET ADOPTION

COST EFFECTIVE FAST SAFE

XCHANGING & WEB

CONNECTIVITY

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY…To deliver business outcomes

3. DOCUMENT COLLABORATION… Enhancing effectiveness of interactions

2. MAXIMISING CURRENT IT INVESTMENTS… Through choice and flexibility

1. EVOLUTION NOT REVOLUTION…

Using Market proven technology

5. COMPELLING COMMERCIAL PROPOSITION…

With low upfront investment and risk

6. HISTORY OF PARTNERSHIP…Through experience and

successful delivery

EASE OF ADOPTION IS THE KEY TO SUCCESS OF THIS INITIATIVE. AN IDEAL PARTNER SHOULD OFFER YOU A BUSINESS LED PROPOSITION THAT IS:

COST EFFECTIVESAFE

COMPREHENSIVE

FAST

ENRICHED / COMPREHENSIVE

•Offersrobustdocumentcollaboration,delivered through multiple channels

•Complementstechnologyeffectivelywithpeople and process capability

•FurthersthefutureLondonMarketGroupprocess vision

•Mobileaccesstoe-placingsolutiononascalable mobile platform

FAST

•Minimalimplementationtimeandeffort by leveraging existing live components

•Noreplacementofcurrentbrokerand carrier systems required

•Usescurrentsystemstosupport face-to-face interaction, drive ease of use and lower cultural barriers to change

•Abilitytorampupvalueaddedservicesquickly

•Deliverse-placingrapidly;identifiedasthecritical priority by the London Market Group

COST EFFECTIVE

•Buildsoninvestmentsalreadymade, both individually and by the Market

•Minimalcomponentbuild

•Lowcommercialriskandadoptioncost through low upfront investment

•Attractive,simpleandtransparentpricing

•Clearcost-benefitsfordifferent constituencies within individual organisations and the wider Market

SAFE

•LowriskbuildstrategybasedonMarketproventechnology and common architecture

•Minimisesdisruptionbyremovingneedtoreplace current broker and carrier systems

•HistoryofsuccessfulpartnershipsintheMarket

•Financiallystableandstrongpartnertosupport future aspiration and development

•Managementstabilityandstrategiccommitment to the London Market

1. EVOLUTION NOT REVOLUTION… A solution built on components in use and proven in the Market today as part of a low risk, low cost build strategy. •Requiresminimalimplementationeffortgivenre-useofexistinglivecomponentsandintegrationwithexisting

broker and carrier systems. Drives ease-of-use and lowers barriers to change•Lowriskroadmapasbrokerandcarriercomponentsbuiltbythesameteam.Leveragesotherprovenindustrial

strength components such as the Insurers’ Market Repository (IMR)•Readytodeploywithcorefunctionalityandrapiddevelopmentsplannedforenhancedfunctionality,

e.g. multi-sections

2. MAXIMISING CURRENT IT INVESTMENTS… Building on current technology investment made, both individually and by the Market, through a flexible approach and choice of interaction methods.•Brokersandcarrierscanuseexisting/preferredsystems,minimisinginvestmentcostsanddisruption•Flexibilityofinteractionoptionsthroughmodularintegrationsuite,includingwebservicesoroptionaluseofourUI•Minimalnewcomponentsarerequiredtobebuilt/sourced

3. DOCUMENT COLLABORATION… Increased effectiveness of face-to-face interactions through robust document collaboration. •Reducesre-keyingofdataanddrivesasingleversionofthetruth.Reducestheriskofdisputebetween

placing parties•Makesdocumentsavailableearliertobrokersandcarriersbysupportingtheearlystagesofthenegotiation,

i.e. from pre-quote•Choiceofaccessthroughdesktop,mobileinternetorappsbuiltontheinnovativeX-pressoplatform

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY… It’s not all about technology.•Electivebusinessserviceswrapperofpeopleandprocesstocomplementandmaximisethepotentialof

the technology solution through our value added services•EnrichedstructureddatatocarriersandbrokersthroughextensionoftheDataCaptureService(DCS)•ExtensiontootherBPOservicessuchassanctionschecksandregulatoryreporting

5. COMPELLING COMMERCIAL PROPOSITION… An attractive commercial proposition designed to encourage adoption through:•Lowercommercialriskwithlowupfrontcommitmentandinvestment•Asimpleandtransparentpricingapproach,designedtobesustainableovertime•Transaction-based,pay-as-yougopricing

6. HISTORY OF PARTNERSHIP…•Youknowusthroughourpartnershipoverthelast12years;wehavebuiltstrongworkingrelationshipswith

Market organisations•TrackrecordofdeliveringMarketwideelectronicsolutionsandaprovencollaborationbetweenXchangingand

WCL for over 6 years •FinanciallystableandstrongMarketpartner,withanassetbaseof£552mandastrategiccommitmentto

invest in the future development of Market solutions

COMPRE-HENSIVE

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 3 2 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

REPRESENTING THE BEST CHANCE OF MARKET SUCCESSTHE E-PLACING OPPORTUNITY

E-PLACING REPRESENTS A UNIQUE OPPORTUNITY FOR THE LONDON INSURANCE MARKET

The e-placing utility will offer a number of benefits to brokers and carriers by:•Providinganelectronicallyagreedcontract–singleversionofthetruth

•ReducingfrictionalcostofplacingwhichwillretainexistingandattractnewlinesofbusinesstoLondon

•Usingcross-Marketinitiativestoreducethepercentageofrelativelystraightforwardadministrationtasks, driving operational benefits

•Leveragingtheinvestmentinmessagingcapabilityalreadyimplemented

•Meetingclientdemandthroughearlieravailabilityofcommondata

•ReducingthemovementofpaperintheMarket

The LMG Future Process Review has identified the e-placing Utility Platform as the No.1 priority for the Market.

XCHANGING AND WEB CONNECTIVITY E-PLACING: CREATING A UNIQUE UTILITY PLATFORM FOR SUCCESSFUL MARKET ADOPTION

COST EFFECTIVE FAST SAFE

XCHANGING & WEB

CONNECTIVITY

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY…To deliver business outcomes

3. DOCUMENT COLLABORATION… Enhancing effectiveness of interactions

2. MAXIMISING CURRENT IT INVESTMENTS… Through choice and flexibility

1. EVOLUTION NOT REVOLUTION…

Using Market proven technology

5. COMPELLING COMMERCIAL PROPOSITION…

With low upfront investment and risk

6. HISTORY OF PARTNERSHIP…Through experience and

successful delivery

EASE OF ADOPTION IS THE KEY TO SUCCESS OF THIS INITIATIVE. AN IDEAL PARTNER SHOULD OFFER YOU A BUSINESS LED PROPOSITION THAT IS:

COST EFFECTIVESAFE

COMPREHENSIVE

FAST

ENRICHED / COMPREHENSIVE

•Offersrobustdocumentcollaboration,delivered through multiple channels

•Complementstechnologyeffectivelywithpeople and process capability

•FurthersthefutureLondonMarketGroupprocess vision

•Mobileaccesstoe-placingsolutiononascalable mobile platform

FAST

•Minimalimplementationtimeandeffort by leveraging existing live components

•Noreplacementofcurrentbrokerand carrier systems required

•Usescurrentsystemstosupport face-to-face interaction, drive ease of use and lower cultural barriers to change

•Abilitytorampupvalueaddedservicesquickly

•Deliverse-placingrapidly;identifiedasthecritical priority by the London Market Group

COST EFFECTIVE

•Buildsoninvestmentsalreadymade, both individually and by the Market

•Minimalcomponentbuild

•Lowcommercialriskandadoptioncost through low upfront investment

•Attractive,simpleandtransparentpricing

•Clearcost-benefitsfordifferent constituencies within individual organisations and the wider Market

SAFE

•LowriskbuildstrategybasedonMarketproventechnology and common architecture

•Minimisesdisruptionbyremovingneedtoreplace current broker and carrier systems

•HistoryofsuccessfulpartnershipsintheMarket

•Financiallystableandstrongpartnertosupport future aspiration and development

•Managementstabilityandstrategiccommitment to the London Market

1. EVOLUTION NOT REVOLUTION… A solution built on components in use and proven in the Market today as part of a low risk, low cost build strategy. •Requiresminimalimplementationeffortgivenre-useofexistinglivecomponentsandintegrationwithexisting

broker and carrier systems. Drives ease-of-use and lowers barriers to change•Lowriskroadmapasbrokerandcarriercomponentsbuiltbythesameteam.Leveragesotherprovenindustrial

strength components such as the Insurers’ Market Repository (IMR)•Readytodeploywithcorefunctionalityandrapiddevelopmentsplannedforenhancedfunctionality,

e.g. multi-sections

2. MAXIMISING CURRENT IT INVESTMENTS… Building on current technology investment made, both individually and by the Market, through a flexible approach and choice of interaction methods.•Brokersandcarrierscanuseexisting/preferredsystems,minimisinginvestmentcostsanddisruption•Flexibilityofinteractionoptionsthroughmodularintegrationsuite,includingwebservicesoroptionaluseofourUI•Minimalnewcomponentsarerequiredtobebuilt/sourced

3. DOCUMENT COLLABORATION… Increased effectiveness of face-to-face interactions through robust document collaboration. •Reducesre-keyingofdataanddrivesasingleversionofthetruth.Reducestheriskofdisputebetween

placing parties•Makesdocumentsavailableearliertobrokersandcarriersbysupportingtheearlystagesofthenegotiation,

i.e. from pre-quote•Choiceofaccessthroughdesktop,mobileinternetorappsbuiltontheinnovativeX-pressoplatform

4. OPTIMAL BLEND OF PEOPLE, PROCESS & TECHNOLOGY… It’s not all about technology.•Electivebusinessserviceswrapperofpeopleandprocesstocomplementandmaximisethepotentialof

the technology solution through our value added services•EnrichedstructureddatatocarriersandbrokersthroughextensionoftheDataCaptureService(DCS)•ExtensiontootherBPOservicessuchassanctionschecksandregulatoryreporting

5. COMPELLING COMMERCIAL PROPOSITION… An attractive commercial proposition designed to encourage adoption through:•Lowercommercialriskwithlowupfrontcommitmentandinvestment•Asimpleandtransparentpricingapproach,designedtobesustainableovertime•Transaction-based,pay-as-yougopricing

6. HISTORY OF PARTNERSHIP…•Youknowusthroughourpartnershipoverthelast12years;wehavebuiltstrongworkingrelationshipswith

Market organisations•TrackrecordofdeliveringMarketwideelectronicsolutionsandaprovencollaborationbetweenXchangingand

WCL for over 6 years •FinanciallystableandstrongMarketpartner,withanassetbaseof£552mandastrategiccommitmentto

invest in the future development of Market solutions

COMPRE-HENSIVE

Page 6: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING4

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 5 4 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

COMMON CORE RECORD

BUSINESS PROCESSING SERVICES

IMR

XCHANGING ACORD GATEWAY

WebConnectivity

DATA CAPTURE SERVICE

8

100%

2014

ASSEMBLING OUR PLACING UTILITY

INTEGRATION OPTIONS THAT PROVIDE CHOICE

CORE COMPONENTS IN SEAMLESS OPERATION

… AND INTEGRATING THESE TO PROVIDE A ROBUST END-TO-END SOLUTION

TAKING FAMILIAR COMPONENTS THAT ARE IN PLACE TODAY…

Options to Connect•Directintegration–interfacedirectlyintoyourexistingbrokerorcarriersystems•UserInterface–InputofinformationanddocumentsintoscreensprovidedontheinternetoronamobiledeviceusinganX-pressoapplication•InstalledApplication–ourMessageManagementToolimplementedinyourorganisation•ACORDMessaging–sendandreceiveACORDplacingmessagesfromyoursystems(No change for the 13 brokers registered or the 53 carriers using MMT cloud or premise today)

Web Connectivity Message Management Tool

•Designedby,andfor,placingpractitionerstocreateandbindrisksefficientlyandaccurately•Discreetbrokerandcarrierinterfaceshandleon-platformtrafficsupportingthefullplacingcycle•TheseindependentinterfacesarealreadyusedextensivelybycarrierswithintheMarkettoday

Message Gateway Components•AcombinationofTMELandtheXchangingACORDGatewayprovidestheintegrationandmessageroutingforourfulle-placingcapability•TheMarketDirectoryprovidedbyTMELcontinuestobethesourceofaccuratecontactdetailsacrosstheplatform

Document Collaboration•Byintegratingadocumentcollaborationtoolwiththeplatform,carriersandbrokerscanreviewandmakechangestothesamedigitaldocument•Asingleversionofthetruthwithacompleteaudittrailisprovided•ServiceaccessedusingawebbrowserortheX-pressoapplication

Common Core Record & IMR•E-placinginformationwillbeincorporatedintotheCommonCoreRecordfortheMarket,extendingthereachofthesharedviewoftherisklifecycle•OpportunitytostoreplacingdocumentsintheIMRatkeystagesintheprocess

Business Processing Services•LeveragingourriskDCScanenhancetheplacingsolutionbyprovidingstructuredandenricheddatatoplacingparticipants•ProximitytoourprovenBusinessProcessingServices(BPS)providesopportunitiesforadditionalvalueaddedservicesasrequired

13 brokers are registered with MMT today

53 carriers are using MMT cloud or MMT on premise today

Available to 100% of existing IMR users (brokers and carriers)

33 million documents stored for the Market

8 million ACORD messages handled by Xchanging’s ACORD gateway

DCS live in 2014

13

53

33

BROKER SYSTEM CARRIER SYSTEM

OTHER GLOBAL PLACING

PLATFORMS

OTHER GLOBAL PLACING

PLATFORMS

GLOBAL BROKER

GLOBAL BROKER

GLOBAL CARRIER

GLOBAL CARRIER

OFF PLATFORM MESSAGE

OFF PLATFORM MESSAGE

WebConnectivity

BROKER MMT

WebConnectivity

BROKER MMT

WebConnectivity

CARRIER MMT

WebConnectivity

CARRIER MMT

MARKET DIRECTORY

MARKET DIRECTORY

COMMON CORE RECORD

BUSINESS PROCESSING SERVICES

IMR

XCHANGING ACORD GATEWAY

WebConnectivity

DATA CAPTURE SERVICE

Page 7: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING 5 E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 5 4 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

COMMON CORE RECORD

BUSINESS PROCESSING SERVICES

IMR

XCHANGING ACORD GATEWAY

WebConnectivity

DATA CAPTURE SERVICE

8

100%

2014

ASSEMBLING OUR PLACING UTILITY

INTEGRATION OPTIONS THAT PROVIDE CHOICE

CORE COMPONENTS IN SEAMLESS OPERATION

… AND INTEGRATING THESE TO PROVIDE A ROBUST END-TO-END SOLUTION

TAKING FAMILIAR COMPONENTS THAT ARE IN PLACE TODAY…

Options to Connect•Directintegration–interfacedirectlyintoyourexistingbrokerorcarriersystems•UserInterface–InputofinformationanddocumentsintoscreensprovidedontheinternetoronamobiledeviceusinganX-pressoapplication•InstalledApplication–ourMessageManagementToolimplementedinyourorganisation•ACORDMessaging–sendandreceiveACORDplacingmessagesfromyoursystems(No change for the 13 brokers registered or the 53 carriers using MMT cloud or premise today)

Web Connectivity Message Management Tool

•Designedby,andfor,placingpractitionerstocreateandbindrisksefficientlyandaccurately•Discreetbrokerandcarrierinterfaceshandleon-platformtrafficsupportingthefullplacingcycle•TheseindependentinterfacesarealreadyusedextensivelybycarrierswithintheMarkettoday

Message Gateway Components•AcombinationofTMELandtheXchangingACORDGatewayprovidestheintegrationandmessageroutingforourfulle-placingcapability•TheMarketDirectoryprovidedbyTMELcontinuestobethesourceofaccuratecontactdetailsacrosstheplatform

Document Collaboration•Byintegratingadocumentcollaborationtoolwiththeplatform,carriersandbrokerscanreviewandmakechangestothesamedigitaldocument•Asingleversionofthetruthwithacompleteaudittrailisprovided•ServiceaccessedusingawebbrowserortheX-pressoapplication

Common Core Record & IMR•E-placinginformationwillbeincorporatedintotheCommonCoreRecordfortheMarket,extendingthereachofthesharedviewoftherisklifecycle•OpportunitytostoreplacingdocumentsintheIMRatkeystagesintheprocess

Business Processing Services•LeveragingourriskDCScanenhancetheplacingsolutionbyprovidingstructuredandenricheddatatoplacingparticipants•ProximitytoourprovenBusinessProcessingServices(BPS)providesopportunitiesforadditionalvalueaddedservicesasrequired

13 brokers are registered with MMT today

53 carriers are using MMT cloud or MMT on premise today

Available to 100% of existing IMR users (brokers and carriers)

33 million documents stored for the Market

8 million ACORD messages handled by Xchanging’s ACORD gateway

DCS live in 2014

13

53

33

BROKER SYSTEM CARRIER SYSTEM

OTHER GLOBAL PLACING

PLATFORMS

OTHER GLOBAL PLACING

PLATFORMS

GLOBAL BROKER

GLOBAL BROKER

GLOBAL CARRIER

GLOBAL CARRIER

OFF PLATFORM MESSAGE

OFF PLATFORM MESSAGE

WebConnectivity

BROKER MMT

WebConnectivity

BROKER MMT

WebConnectivity

CARRIER MMT

WebConnectivity

CARRIER MMT

MARKET DIRECTORY

MARKET DIRECTORY

COMMON CORE RECORD

BUSINESS PROCESSING SERVICES

IMR

XCHANGING ACORD GATEWAY

WebConnectivity

DATA CAPTURE SERVICE

Page 8: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING6

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 7 6 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

• Simple, single solution for trading risks electronically, designed by placing practitioners

• Structured ACORD messaging to communicate to and from the platform

• Separate/discrete broker and carrier user interfaces

• The right data for the right process at the right time

ADDING VALUE TO BROKERS AND CARRIERS:ASIMPLEEFFICIENTPROCESSTHATISEASYTOADOPT

REAL BENEFITS TO BROKERS REAL BENEFITS TO CARRIERS

Our e-placing solution allows brokers to retain control and focus on core activities; servicing clients and growing new business while minimising administrative burden and waste.

Our e-placing solution enables carriers to easily adopt a platform, reducing administrative burden and increasing ease of access into the London Market.

Maximises current investment and minimises transition costs and disruption by leveraging current broker systems, through choice of interaction options

Reduces effort and errors in maintaining client data through integration with core broker systems

Provides mobile and non-mobile document collaboration reducing re-keying, minimising risk of dispute through a single version of truth and increased security vs. physical documents

Minimises burden of administration activity with our business processing and data enrichment services such as sanction checks and MRC data entry

Enables cost-effective sourcing of work, both skill and location, through consistency of process, terminology and platform

Enables improved ease of access to London Markets through a system that minimises London Market specifics

Maximises current investment, minimises transition costs and disruption by leveraging current carrier systems, through choice of interaction options

Provides an easy to use carrier UI, designed specifically for and by carriers to fit in with their business processes

Mobile and non-mobile document collaboration reducing re-keying and minimising risk of dispute through a single version of truth and full audit trail of agreed changes

Minimises burden of administration activity with our business processing and data enrichment services such as DCS. This will extend the reach of the shared view of the risk life-cycle while ensuring privacy of organisation specific data

Potential to increase business placed in the London Market by insulating brokers from London Market specifics

Solution may be used for global operations or integrated with global underwriting platforms. Enables cost-effective sourcing of work, (location and skills), for administrative activities

NEGOTIATE NEGOTIATE

BROKER MMT

FUTURE BROKER

SYSTEMS

CURRENT BROKER

SYSTEMS

• One workplace from which to share placing documentation

• Broker retains control• Principles of negotiation remain• Single version of the truth

DOCUMENT COLLABORATION

MESSAGE MANAGEMENT TOOL

Enables all current and future trading

arrangements

Enables all current and future trading arrangements

SUPPORTS THE FULL PLACING CYCLE

ELECTIVE DATA CAPTURE & DATA ENRICHMENT

• Data cleansing, quality & review

• Data extraction from unstructured documents

RISK DATABASE

SANCTIONS CHECKS

IMR (INSURERS’MARKETREPOSITORY)

AS PLATFORM ADOPTION INCREASES, BOTH BROKER AND CARRIER ARE ABLE TO REALISE TANGIBLE BENEFITS REDUCING OPERATIONAL COSTS AND IMPROVING EASE OF ACCESS TO THE LONDON MARKET THROUGH MORE EFFICIENT PROCESSES

REQUEST FOR QUOTE

CHOICE OF INTEGRATION

OPTIONS

CHOICE OF INTEGRATION OPTIONS

BROKER CARRIER

FIRM ORDER SIGNED LINE ADVICE

FIRM ORDERACCEPTANCE QUOTE

CURRENT CARRIER SYSTEMS

FUTURE CARRIER SYSTEMS

CARRIER MMT

BR

OK

ER

/ B

RO

KE

R T

EC

HN

ICIA

N

CA

RR

IER

/ CA

RR

IER

TE

CH

NIC

IAN

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© 2014 XCHANGING 7 E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 7 6 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

• Simple, single solution for trading risks electronically, designed by placing practitioners

• Structured ACORD messaging to communicate to and from the platform

• Separate/discrete broker and carrier user interfaces

• The right data for the right process at the right time

ADDING VALUE TO BROKERS AND CARRIERS:ASIMPLEEFFICIENTPROCESSTHATISEASYTOADOPT

REAL BENEFITS TO BROKERS REAL BENEFITS TO CARRIERS

Our e-placing solution allows brokers to retain control and focus on core activities; servicing clients and growing new business while minimising administrative burden and waste.

Our e-placing solution enables carriers to easily adopt a platform, reducing administrative burden and increasing ease of access into the London Market.

Maximises current investment and minimises transition costs and disruption by leveraging current broker systems, through choice of interaction options

Reduces effort and errors in maintaining client data through integration with core broker systems

Provides mobile and non-mobile document collaboration reducing re-keying, minimising risk of dispute through a single version of truth and increased security vs. physical documents

Minimises burden of administration activity with our business processing and data enrichment services such as sanction checks and MRC data entry

Enables cost-effective sourcing of work, both skill and location, through consistency of process, terminology and platform

Enables improved ease of access to London Markets through a system that minimises London Market specifics

Maximises current investment, minimises transition costs and disruption by leveraging current carrier systems, through choice of interaction options

Provides an easy to use carrier UI, designed specifically for and by carriers to fit in with their business processes

Mobile and non-mobile document collaboration reducing re-keying and minimising risk of dispute through a single version of truth and full audit trail of agreed changes

Minimises burden of administration activity with our business processing and data enrichment services such as DCS. This will extend the reach of the shared view of the risk life-cycle while ensuring privacy of organisation specific data

Potential to increase business placed in the London Market by insulating brokers from London Market specifics

Solution may be used for global operations or integrated with global underwriting platforms. Enables cost-effective sourcing of work, (location and skills), for administrative activities

NEGOTIATE NEGOTIATE

BROKER MMT

FUTURE BROKER

SYSTEMS

CURRENT BROKER

SYSTEMS

• One workplace from which to share placing documentation

• Broker retains control• Principles of negotiation remain• Single version of the truth

DOCUMENT COLLABORATION

MESSAGE MANAGEMENT TOOL

Enables all current and future trading

arrangements

Enables all current and future trading arrangements

SUPPORTS THE FULL PLACING CYCLE

ELECTIVE DATA CAPTURE & DATA ENRICHMENT

• Data cleansing, quality & review

• Data extraction from unstructured documents

RISK DATABASE

SANCTIONS CHECKS

IMR (INSURERS’MARKETREPOSITORY)

AS PLATFORM ADOPTION INCREASES, BOTH BROKER AND CARRIER ARE ABLE TO REALISE TANGIBLE BENEFITS REDUCING OPERATIONAL COSTS AND IMPROVING EASE OF ACCESS TO THE LONDON MARKET THROUGH MORE EFFICIENT PROCESSES

REQUEST FOR QUOTE

CHOICE OF INTEGRATION

OPTIONS

CHOICE OF INTEGRATION OPTIONS

BROKER CARRIER

FIRM ORDER SIGNED LINE ADVICE

FIRM ORDERACCEPTANCE QUOTE

CURRENT CARRIER SYSTEMS

FUTURE CARRIER SYSTEMS

CARRIER MMT

BR

OK

ER

/ B

RO

KE

R T

EC

HN

ICIA

N

CA

RR

IER

/ CA

RR

IER

TE

CH

NIC

IAN

Page 10: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING8

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 9 8 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

We have a solution that is built on existing live components that are proven in the Market today, and is part of a low risk, low cost build strategy•Requiresminimalimplementationeffortandminor

development to provide enhanced functionality •Lowriskandcostasbrokerandcarriersystems

developed on the same platform and by the same development team

Our solution is ready to deploy and will be enhanced with multi-section and declarations functionality in August 2014 •Recordofsuccessfuldeliveriesrespondingquickly

and efficiently to customer needs •IntegrationwithMarketcomponentsandinitiatives;an

integral part of the on-going roadmap development

PILOTED BY CUSTOMER ADVOCATES Using existing functionality with simple cases and classes of business

already available or scheduled to be scheduled

WIDER MARKET ADOPTION Providing additional e-placing functionality using an iterative, demand led approach

INCREASE OPERATIONAL EFFICIENCY Connecting with existing custom back office and bureau down stream systems

KEEPING PACEEnhanced functionality as defined and prioritised by customers

A READY TO DEPLOY SOLUTION WITH A LOW RISK, LOW COST BUILD STRATEGY THROUGH THE USE OF EXISTING, MARKET PROVEN TECHNOLOGY AND COMMON ARCHITECTURE

TO CREATE AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION, THE RIGHT SOLUTION NEEDS TO BE UNDERPINNED BY A CLEAR, COMPELLING COMMERCIAL PROPOSITION

A COMPELLING E-PLACING PROPOSITION

Our low cost build strategy leverages existing components which minimises our base investment period. We can then transfer these savings to the Market. Highlights of the proposition include:•Lowcommercialriskthroughminimisingupfrontcommitmentandinvestmenttojoin•Asimpleandtransparentpricingapproach•Transaction-based,pay-as-you-gopricing•Asustainablepricingmodeltodrivevolumesthroughtheplatform•Allpartiespaybutpricingreflectsthevaluedeliveredtotheparticipant

A UNIQUE AND COMPELLING SOLUTION CREATING A SUSTAINABLE ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION– FOLLOWING CUSTOMER DEMAND –

READY TODEPLOYAND COMMITTED TO DELIVER

AVAILABILITY OF FUNCTIONALITY

ENRICHED / COMPREHENSIVE TODAY PHASE 1 PHASE 2

CHOICE OF INTEGRATION

Using ACORD Messaging

Access through UI or a mobile X-presso application

Install MMT in your organisation

Integration directly into broker or carrier systems

USERFUNCTIONALITY

Demonstration & proof of concept

Piloting of MRC construction service

Single-section functionality

Multi-section functionality

Multi-tenancy functionality

Mobile views

X-presso application

Audit reporting

Document collaboration

Business processing services

PLACINGLIFECYCLESUPPORT

Quote

Firm Order

Signed Line Advice – One way message for information only

Endorsement requests

Endorsement notices – One way message for information only

Cancellation (Order or Endorsement)

Not Taken Up (NTU)

Verticalisation

In-flightendorsements

Declarations

Subjectivitiesmanagedusingthe Document Collaboration Tool

VERSATILE & ROBUST INFRASTRUCTURE

APIs for integration

Tested DR & BC plan

Scalable infrastructure

Interconnected Market systems, Company systems and applications

Ability to capture data once at the start of the lifecycle process

Elective integration with Data Capture Service

E-PLACING

2014 PROVE THE CONCEPT

2014 EXTENDTHEFUNCTIONALITY

2015 INTEGRATE AND INDUSTRIALISE

2015+ DRIVE CONTINUOUS IMPROVEMENT

Page 11: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING 9 E-PLACING PLATFORM CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

© 2014 Xchanging © 2014 Xchanging E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION / 9 8 / E-PLACING PLATFORM: CREATING AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION

We have a solution that is built on existing live components that are proven in the Market today, and is part of a low risk, low cost build strategy•Requiresminimalimplementationeffortandminor

development to provide enhanced functionality •Lowriskandcostasbrokerandcarriersystems

developed on the same platform and by the same development team

Our solution is ready to deploy and will be enhanced with multi-section and declarations functionality in August 2014 •Recordofsuccessfuldeliveriesrespondingquickly

and efficiently to customer needs •IntegrationwithMarketcomponentsandinitiatives;an

integral part of the on-going roadmap development

PILOTED BY CUSTOMER ADVOCATES Using existing functionality with simple cases and classes of business

already available or scheduled to be scheduled

WIDER MARKET ADOPTION Providing additional e-placing functionality using an iterative, demand led approach

INCREASE OPERATIONAL EFFICIENCY Connecting with existing custom back office and bureau down stream systems

KEEPING PACEEnhanced functionality as defined and prioritised by customers

A READY TO DEPLOY SOLUTION WITH A LOW RISK, LOW COST BUILD STRATEGY THROUGH THE USE OF EXISTING, MARKET PROVEN TECHNOLOGY AND COMMON ARCHITECTURE

TO CREATE AN ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION, THE RIGHT SOLUTION NEEDS TO BE UNDERPINNED BY A CLEAR, COMPELLING COMMERCIAL PROPOSITION

A COMPELLING E-PLACING PROPOSITION

Our low cost build strategy leverages existing components which minimises our base investment period. We can then transfer these savings to the Market. Highlights of the proposition include:•Lowcommercialriskthroughminimisingupfrontcommitmentandinvestmenttojoin•Asimpleandtransparentpricingapproach•Transaction-based,pay-as-you-gopricing•Asustainablepricingmodeltodrivevolumesthroughtheplatform•Allpartiespaybutpricingreflectsthevaluedeliveredtotheparticipant

A UNIQUE AND COMPELLING SOLUTION CREATING A SUSTAINABLE ENVIRONMENT FOR SUCCESSFUL MARKET ADOPTION– FOLLOWING CUSTOMER DEMAND –

READY TODEPLOYAND COMMITTED TO DELIVER

AVAILABILITY OF FUNCTIONALITY

ENRICHED / COMPREHENSIVE TODAY PHASE 1 PHASE 2

CHOICE OF INTEGRATION

Using ACORD Messaging

Access through UI or a mobile X-presso application

Install MMT in your organisation

Integration directly into broker or carrier systems

USERFUNCTIONALITY

Demonstration & proof of concept

Piloting of MRC construction service

Single-section functionality

Multi-section functionality

Multi-tenancy functionality

Mobile views

X-presso application

Audit reporting

Document collaboration

Business processing services

PLACINGLIFECYCLESUPPORT

Quote

Firm Order

Signed Line Advice – One way message for information only

Endorsement requests

Endorsement notices – One way message for information only

Cancellation (Order or Endorsement)

Not Taken Up (NTU)

Verticalisation

In-flightendorsements

Declarations

Subjectivitiesmanagedusingthe Document Collaboration Tool

VERSATILE & ROBUST INFRASTRUCTURE

APIs for integration

Tested DR & BC plan

Scalable infrastructure

Interconnected Market systems, Company systems and applications

Ability to capture data once at the start of the lifecycle process

Elective integration with Data Capture Service

E-PLACING

2014 PROVE THE CONCEPT

2014 EXTENDTHEFUNCTIONALITY

2015 INTEGRATE AND INDUSTRIALISE

2015+ DRIVE CONTINUOUS IMPROVEMENT

Page 12: E-PLACING PLATFORM · xchanging and web connectivity e-placing: creating a unique utility platform for successful market adoption. cost effective fast safe. xchanging & web connectivity

© 2014 XCHANGING3026/1/4/14

Max Pell Managing Director Xchanging UK Insurance

Telephone +44 (0)7825 934 153Email [email protected]

Gene Bates IT Transformation DirectorXchanging UK Insurance

Telephone +44 (0)7785 510 243 Email [email protected]

James Willison Chief Executive Officer Web Connectivity Limited

Telephone +44 (0)20 7264 2188Email [email protected]

The Walbrook Building 25 Walbrook London • EC4N 8AQ • UK

Telephone +44 (0)20 3604 3334Email [email protected] www.xchanging.com

@XchangingGroup linkedin.com/company/xchanging facebook.com/xchangingplc

WebConnectivity