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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Roll-Out approach
o All existing LMA and IUA members will be offered Roll-Out services
o Maximum 4 days effort per carrier (depending on requirements), may include:
Implementation services
Pre-implementation consultancy
Registration
Technical support for workflow
Admin support
Possible Hands-on Training
Possible On-site roll-out support (i.e. floorwalkers on day of roll-out)
o October 2010 – March 2011
ECF2 Implementation Overview
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Current timescale
w/c 07 Jun 14 Jun 21 Jun 28 Jun 05 Jul 12 Jul 19 Jul 26 Jul 02 Aug 09 Aug 16 Aug 23 Aug 30 Aug 06 Sep 13 Sep
Service Live
CWT Parallel Run
DFV CF DFV document conversion
Service Live
DFV MAT
CWS MAT
SSO MAT
CAS MAT
Core Roll out 1 1 2 3 3
Code Freeze
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
On-line survey
URL – http://www.surveymonkey.com/s/NV2ZTRB
Results from survey will help us manage the Roll-Out schedule
What do you want?
When do you want it?
Training
Roll-Out
ECF2 Survey
COMPLETE YOUR SURVEY AS SOON AS POSSIBLE
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
A number of implementation options:
1) Claims Agreement Screens (CAS) – includes DFV (and Claims Workflow Triggers (CWT) into your own workflow system if required)
2) CAS + Claims Workflow System (CWS) – includes DFV and CWT into CWS
3) Claims Workflow Triggers (CWT) (in advance of one of the previous 2 options being taken)
More information available at http://www.londonmarketgroup.co.uk/
ECF2 Options
DECIDE WHAT YOU WANT
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Agree Roll-Out date(s)
Three phase process:
1. Pre-implementation / registration
2. Training
3. Production roll-out.
This process is repeatable for all participating carriers
ECF2 Implementation Process
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Pre-implementation / registration
Following survey response:
o Start up meeting / presentation
o Start up pack (available from the end of July), including: Implementation Guide User Guides Engagement Agreement Registration forms ECF2 Desktop Software Guide
ECF2 Implementation Phase 1
FOR YOUR PROJECT MANAGER
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Training
Prior to roll-out:
o ‘Hands-on’ interactive training sessions covering: CAS with DFV CAS and CWS with DFV CWS Administrator
o Use of Xchanging training facilities
o Maximum training group size of 8 delegates per session (subject to maximum 2 per organisation)
o Train-the-trainer approach (ECF2 Champions)
o Additional training (subject to bespoke arrangement)
ECF2 Implementation Phase 2
FOR YOUR ECF2 CHAMPIONS
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Roll-Out
Prior to Roll-Out day:
o Connectivity test
o All login and access details sent
Roll-Out day:
o On-site support (City area) if required
o Alternative on-site support (subject to bespoke arrangement)
ECF2 Implementation Phase 3
FOR YOUR CLAIMS USERS
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
Additional considerations:
• Further roll-outs
• Additional training
• Further implementation support
• BAU support
Xchanging Service Centre– 0870 380 0830; or– [email protected]
ECF2 Post Implementation
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
ECF2 Implementation
• ACORD Discussion Board
– WWW.ACORD.EXVINE.COM/networks/123/index.html
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© Xchanging 2010, no part of this document may be circulated, quoted or reproduced without prior written approval of Xchanging.
For further details please contact:
Graham Sheppard - 07917 423308- [email protected]
or
Martin Robinson- 07717 487953- [email protected]
ECF2 Implementation
