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E-Government & E-Governance Governance in Korea

2013-1st semesterMarch 25, 2013

Organized by Saori Kakihara

+Korea Leads Global IT and E-Government Development

http://www2.unpan.org/egovkb/datacenter/ E–Government Development Index – Ranking 2012

http://unpan3.un.org/egovkb/global_reports/12report.htm

Links: http://www.korea.go.kr/ http://www.epeople.go.kr/ http://egov.go.kr/

+E-Government

E-government is digital interactions between a government and citizens, government and business, government and employees, and also between government and government.

The employment of the Internet and the world-wide-web for delivering government information and services.

The primary delivery models of e-Government can be divided into:

G2C (Government to Citizens) G2B (Government to Businesses) G2E (Government to Employees) G2G (Government to Government) C2G (Citizens to Governments)

= e-gov, digital government, online government, connected government.

+E-Government and E-Governance The use of Information and communication

technologies (ICTs), and particularly the Internet, as a tool to achieve better government.

The continuous optimization of service delivery, participation and governance by transforming internal and external relationships through technology, the Internet and new media.

e-Government - the operations of government, e-Governance - including citizen engagement and

participation in governance.

+Government-to-Citizen (G2C)

By managing their customer relationship, the government (business) can provide the needed products and services fulfill the needs from citizen (customer).

Government-to-Consumer

+Government-to-Business (G2B)

The online non-commercial interaction between local and central government and the commercial business sector, rather than private individual (G2C), with the purpose of providing businesses information and advice.

+Government-to-Government (G2G)

The online non-commercial interaction between Government organizations, departments, and authorities and other Government organizations.

+E-Government

pushing information over the Internet, ex. regulatory services, general holidays, public hearing schedules, issue briefs, notifications, etc.

two-way communications between the agency and the citizen, a business, or another government agency. In this model, users can engage in dialogue with agencies and post problems, comments, or requests to the agency.

conducting transactions (ex. applying for services and grants).

Activities:

+Controversies of E-Government To offer public services to citizens in an

efficient and cost effective manner. Government Transparency To increase voters’ awareness = to increase

participation in elections. Democratization: Greater citizen

participation. Environmental Benefits: Paperless office Simple tasks may be easier to perform

through e-Government access (speed, efficiency, and convenience).

Advantages:

+Controversies of E-Government

Lack of equity in public access to the internet and reliability of information on the web.

Lack of privacy for citizens as government obtains more and more information on them.

Large amount of money is spent on the development and implementation of e-Government.

Inaccessibility: Digital Divide False sense of transparency and

accountability

Disadvantages:

+Governance: To enable the citizen transition from passive information access to active citizen participation by: Informing the citizen Representing the citizen Encouraging the citizen to vote Consulting the citizen Involving the citizen

Public

Nonprofit

Private

+Characteristics of Social Sectors: