National Informatics CentreNational Informatics CentreBangaloreBangalore

A. VenkatesanA. VenkatesanDeputy Director General & State Informatics Officer,Deputy Director General & State Informatics Officer,

NIC, BangaloreNIC, Bangalore

By

Agenda

About Us Services Infrastructure Projects District activities

About Us NIC is a GoI organization under MoICT

NIC, Karnataka State Unit started functioning from 1987

• Provides state-of-art IT solution with offices at the State and at District HQ

• Satellite Centres at VS, MSB, CTO, CPI, High Court, Passport, Central Excise, Customs

ServicesSystem Study, Analysis, Design & Development

of Software

Software maintenance and implementation support

Networking

Training

Web design & hosting

Video Conferencing

e-mail & Internet facilities

Hardware & Software for paid projects through NICSI

• •

VSNLGateway

Firewall

8 Port Switch

kar.nic.in

mail.kar.nic.in

Web Servers

nitpu2.kar.nic.innitpu3.kar.nic.in

12 Port Switch

Utility Server

DGFT

3640

2611

2509

TrainingSystems

DMZ

SCPC

TrainingProxy

Development SystemsHUB

Network Architecture - NIC, Koramangala

Secretariat - RF

Other Locations - RF

Infrastructure •VC Studio at NIC State Centre and NIC-Koramangala on NICNET

•VC facility at •CMO & CMO Residence on NICNET•All Zilla Panchayats•RDPR, Secretariat on NICNET

•15 + VC sessions are regularly held in a Month

Digital Certificates •RA office at Bangalore •Simplified process for issue of DSCs to the Government functionaries •Filled in application submitted to the RA office •Application is scrutinized and processed without any delay•Applicant is issued DSC within a day •Revocation and re-issue is almost instantaneous

Digital Certificates •User submits application to RA•RA prints the blank card after & sends to user•User raises an electronic request (http://nicca.nic.in)

•Key pair generated•RA scrutinizes electronic application and digitally signs•CA

•verifies the RA's signature •Digitally signs•System generates DSC•Send authentication pin by e-mail

•User downloads certificate

Digital Certificates-Process diagram •

Application for a digital ID

Verify Identity & Approve request

Apply policies & procedures

Generate Key Pair

User’s NameIssuer’s NameSerial NumberValidity DatesExtensions

CA’s digital signature

Generate CertificateDirectory (User data, Certificate, CRLs)

Dr. Anu

The Private key & certificateare placed on a SmartCard

Dr. Anu

Major projects BHOOMI : On-line Land Records Management System

Prajaspandana : Public grievances redressal system at CM’s Office

Sachivalayavahini : Monitoring of Letters, Files, Budget, Court Cases

Sarathi & Vahan : Online transactions of Regional Transport Office

Raitamitra : A portal for farmers on Agricultural Information

Krishi Marata

Vahini : Daily Prices of Agricultural Commodities

Sahakara Darpana: Co-operative Societies Audit Information System

Panchatantra : GP accounting system

NREGS : National Rural Employment Guarantee Scheme

CASCET : Counseling process for admissions to Prof. Colleges

Major projects VAT : Commercial Taxes computerisation

Budget : State Finance Budget computerisation

High Court : Case Information System

Consumer Forum : Consumer redressal system for citizens

Lokayukta : Complaints Monitoring System for Lokayukta

BWSSB : Revenue Billing, Inventory & Collection system

e- Granthalaya : Generic Library Information System

Nemmadi : (Rural Digital Services)

PMS : Permit Management System for Mines and Geology

VAT for Commercial Taxes

e-Filing

e-Payment

e-Tax Register

VAT Calculator

e-Registration

Statutory forms

VAT Info

Citizen facing components

Dealer/ Tax payer

Registration

Tax Collection

Returns Processing

Refund processing

Audit Processing

Check-post Module

Statutory forms

processing

PELSoft Internal Modules

PEL MIS

PEL Info

VATSoft Internal Modules

Dealer Registration

Tax Collection

Returns Processing

Refund processing

Statutory forms

processing

Audit Processing

VAT MIS

Content Management

Payment Gateway

SMS Gateway

Workflow Management

User Access Management

Source Code Management

Data Validation

File Management

Appellate Module

Search component

Core Business Logic Support Components

HRMSFinance & Accounts

ProcurementAsset

Management

Support Modules

Grievance Redressal

e-TDS Forms

Application Architecture

Internet

CTD Data Center

SAN 1VATSoft PELSoft

Network Management System

VTK1 Office LAN

CTD Head Office, VTK1

Divisional Office 1 Divisional Office 2 Divisional Office N

Hubli DR Site

SAN 2VATSoft PELSoft

Points of Presence

Field Office 1

9Mb

ps

Lea

sed

lin

e co

nn

ecti

vity

Field Office 3

VSAT

Check-post 1

RF Link

Field Office 2 Field Office N

VSAT RF Link

Check-post N

9Mb

ps

Lea

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nn

ecti

vity

Last Mile Connectivity

9Mb

ps L

eased lin

e co

nn

ectivity

Intrusion Detection & Prevention System

External users

9Mb

ps

Lea

sed

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vity

9Mb

ps

Lea

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Network Architecture

DR Site:SDC-BNG&NIC-HYD

NIC Data Centre

Functionalities for Field offices

• Acknowledgement Processing

• Tax Collection & Reconciliation

• Returns & Refund Processing

• Registration Processing

• Statutory Forms Processing

• TDS forms Processing

Functionalities for Supporting wings

• Audit Assignment Processing System

• Appeal / Revision / Court cases Processing System

• Inspection Assignment Processing System

• Automatic Selection of Audit cases & Automatic Assignment to Audit Officers

• PELsoft - Minor Acts Computerisation

• Checksoft – Online Check Post System

• Various Analysis Reports

Achievements

• Improvement in Tax Administration & Collection• Reduction in mechanical/clerical works & Automatic

generation of notices

• Single window for all the information

• Accountability & Transparency

• Detection of Bogus Credit Claims

• Analysis & Comparative Reports for Intelligence work

Business Re-engineeringBusiness Re-engineering

• Reduction in number of officesReduction in number of offices

• Separation of front-end activities and back-end Separation of front-end activities and back-end activitiesactivities

• Automatic Selection of Audit cases & Automatic Automatic Selection of Audit cases & Automatic Assignment to Audit OfficersAssignment to Audit Officers

• Online systemsOnline systems

e-Services & Impact

• EDI system between CTD and Banks• Automatic reconciliation• Tracking of delay in realisation• 95 % of instruments are reconciled at system level

• e – payment – Online tax payment system• More than 280 Crores collected in the first month of launch April 2010

• VAT e-Filing System • To capture sales / purchases / Export invoices• More than 10000 dealers are uploading these data• More than 22 Lakhs of invoices are uploaded every month

e-Services and Impact

• e – VATforms• Online downloading of delivery note• No approval is required• Similar to waybill of some states• Online verification at Checkposts• In last one year, more than 11000 dealers have downloaded more than 30

Lakhs forms

• e - CSTforms • Online issues, collection of VAT/CST forms by dealers• Online approval by the Officers• Downloading of CST forms by Dealers• Control in approval of the forms• In last one year, more than 30000 dealers have downloaded more than 8

Lakhs forms

e-Servicese-Services

• e – registration – • Online submission of registration request with Reg. fee• Online approval by the Officer after field inspection• System is under testing by dept

• Will be launched in May 2010

• e-TDS formse-TDS forms• Online downloading of forms by TDS AuthorityOnline downloading of forms by TDS Authority

• Easy verification of TDS claimsEasy verification of TDS claims

• Under testing by the deptUnder testing by the dept

New Initiatives in pipeline New Initiatives in pipeline

• Cloud ComputingCloud Computing

• SMS and email gatewaySMS and email gateway

• Disaster Recovery SetupDisaster Recovery Setup

• Business Intelligence SystemBusiness Intelligence System

• Digital LibraryDigital Library

North East InitiativeNorth East Initiative

• Dept of Revenue, GoI has selected VATsoft Dept of Revenue, GoI has selected VATsoft model for replication in North East Statesmodel for replication in North East States

• Dir (ST) and NIC-Karnataka have visited and Dir (ST) and NIC-Karnataka have visited and presented this model to these statespresented this model to these states

• System study is in progressSystem study is in progress

• Customisation of VATsoft system is startedCustomisation of VATsoft system is started

• Planned to Roll out both intra-office and e-Planned to Roll out both intra-office and e-services software from Jun/Jul 2010services software from Jun/Jul 2010

Nemmadi – Single Window System for G2C services

Nemmadi• One stop shop for all Govt.

services– AT THE Hobli

• 800 centres @ hobli

• Pilot started in Mandya in 2004

• Implemented in State

• Implemented thr’ PPP

Features

•Workflow application

• Smart client (Remote deployment)

• Bio metric authentication

• Web camera for capturing photograph

• Barcode reader for inputting data

• Works in both on-line and off-line mode

• Support for Local Language interface (Unicode)

• PKI enabled

• Re-issue of documents over the counter - Speedier service to the citizen

Services : certificates / documents. e.g., Birth ,Caste, Income, Residence certificate, RTC etc.

Social Security Schemes : sanction orders for various pension schemes

Information Dissemination :Procedure & Forms for Services / Schemes of all departments.

e-Notice Board : A forum for placing and viewing advertisements

Citizen Database : Collect and update citizen details so as to provide services using these attributes and reducing the delay. Validity fixed for each attribute.

Nemmadi

Birth certificate No tenancy Certificate Agriculturist Certificate

Death certificate Agri Labour Certificate Non-Creamy layer certificate

Population certificate Land holding certificate Caste Certificate for SC/ST

Living Certificate Residence Certificate Caste Certificate for Cat-A

Solvency Certificate Bonafide Certificate Non-creamy layer Certificate

Land less Certificate Income Certificate Caste & Income Certificate

Birth registration Death registration Unemployment Certificate

OBC Certificate for GOI Jobs

Agri Family member Certificate

No Govt. Job certificate for compassionate appointment

Non-Re-marriage Certificate

Small & Marginal Former Certificate

Income certificate for compassionate appointment

Surviving Family Member Certificate

Pension orders

Nemmadi - G2C services

Nemmadi – Architecture

Bhoomi – Land Records Management System

Bhoomi Land Records Management System Implemented in 204 offices Processing of requests for mutations happens

at Taluk Data replicated to the SDC Copy of RTC / Mutation extract can be

obtained from Nemmadi centres / taluk office Integrated mutation concept implemented Documents are digitally signed 1.1 Million RTCs issued per month Mutations increased 3 fold

•

Bhoomi Integration with banks

Banks send digitally signed loan requests RTC gets updated after mutation process

Integration with registration department Land registration details from the o/o sub-

registrars sent to respective taluk servers via SDC

Integration with land acquisition dept

•

Bhoomi Stakeholder's benefits

Bhoomi• Banks• Judiciary

•Litigations reduced• Private firms

• Easy implementation• Manpower redeployment• Planning inputs•Sustainable and viable (user charges)

• Protect govt. land• Citizen friendly

• Quick, harassment free• Records tamper proof• Simple mutation process• Easier farm credit• Less litigation•Land records in public domain

BWSSB - Revenue Billing and Collection System

• • Bar coded spot bills generated at consumer location (8 lakhs bills / month)

•A citizen can pay bill in any of the 75 KIOSKS installed by BWSSB / ECS / B1 / Mobile payment

•Payment made in any of the above mode will get synchronized with the concerned sub division system

Cauvery Bhavan

B1 Centre

Bank

CONFONET District consumer & redressal forum and State commission

• •Software deployed in all the district consumer courts

•The cause list and Judgments uploaded daily to the central server at Delhi

•Broadband connectivity is used to upload data

•Resulted in greater operational efficiency, better monitoring and reporting

•The cause list and judgments of all the district forums in India is available at http://confonet.nic.in

APMC - E-Mandi

• Electronic Tendering System in wholesale agricultural marketing at APMCs

• introduced in Mysore, Davanagere and Raichur.• Increases transparency,speed, accuracy, accountability and easiness •Proposed to be implemented in 15 APMCs of Karnataka.•Information is disseminated through TV network for the benefit of farmers.

Typical Market Yard

G3

APMC

Platform

2Plat

form3

CC

CC

CC

C

Platform

1 CC

CC

CCC

CCC CCC

CCPlatform

4

G1 G2

Bluetooth Zone

•Java based mobile application

• GPRS/Bluetooth/Wi-fi and mobile technology

•Traders and commission agents use desktop or mobile phone to input their quotes

•Application is loaded to the mobile by the APMC staff and a PIN is assigned by the trader

APMC - E-Mandi

Start

Trader Downloads Commodity list (optional)

Trader downloads the lot details from the server for

interested commodity

Trader enters the quotes against the

downloaded lots while inspecting the

commodities being displayed on the

platform

Trader moves to the platforms, inspects the

commodities

Lot details available in the

handheld?

Finished quoting?

Trader logs on to the server through mobile and uploads the quotes to the server in

encrypted form, gets confirmation.

Stop

NO YES

YES

NO

Make modifications, Deletion, Summarize

Mineral Administration and Permit Management

•Issue of Public Notices to notify the areas for lease•Receipt of Applications from Public•Issue and Management of Mineral Transportation Permits•Virtual Check Posts / Mobile based Enforcement activities•Better Revenue Collection and Management• Better Controls over Mineral Administration as well as Mineral Exploration

Rural Development - NREGS

•Work flow application for the implementation

•Citizen, Gram Panchayats, program officer, district program officer, implementing agency, state

•Registration of Public and Issue of Job Card for Rural Employment • Shelf of Works• Public Demand for Work, Work allocation, Muster Roll• Payment of wages through Banks • MIS for GP, TP, ZP, RDPR and MORD• Social Audit• Implemented in all the districts

Panchatantra

•Double entry accounting system for GPs•Replaces the present cash based accounting system•Linked to properties, families etc.•Enforcing accounting controls • Facilitates better Revenue and Accounting

Panchatantra - GP Accounting System

•Details of

•Property, Scheme, Beneficiary, works , suppliers , contractors etc

•Demand - property and assets of GP

•Receipt / grant details

•Payment details – Capital /Revenue

• Bank transaction details

•Cheque clearance details

Integrated Budget Information System

• Software for State Finance Budget and Bills

•Integrated with Link Document related to ZP, TP and GP Budgets

• 17 Budgets have been successfully prepared and presented

•Local Language Enabled

Judiciary - High Court

Front Office ActivitiesCounters for receiving cash, paying refunds, Filing of cases, Caveats, Interim Applications, applications for certified copy, issue of certified copies etc, Enquiries etc

Scanning & Printing scanning & printing of judgments

Back Office ActivitiesData entry of the case information, Caveat Matching, Scrutiny of files, Generation of Notices, Pending branch activities, Preparation of Cause List, Certified copy entries, Tappal section

IVRS

Status of the cases through IVRS in English & KannadaHigh Court Data Centre

•High Court Litigant Management System serving all the automated activities at the High Court•Rack mounted servers,300 Thin Clients used over a LAN of OFC + Copper•Hosting of Karnataka High Court website, disseminating Daily Causelist, Case Status, Certified Copy status, Sitting lists, Notifications etc•Digital repository of scanned judgments •Integration of data with Circuit benches at Dharwad & Gulbarga and hosting of the respective causelists

Circuit Benches at Dharwad & Gulbarga•Front office & Back office are computerized at both the benches•Causelists are published daily on the website of High Court

Front Office

Back Office

•Court halls

•Advocate Longue

IVRS

Scanning & Printing

Case Status

Judgment Copies

District Bench NIC District NICNE

T

Case Filing

Certifiied Copy

Cash

Data entry,Caveat Matching, Scrutiny ,Notices, Pending branch activities, Cause List, CC, Tappal