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Program & Tradeshow DIRECTORY Mount Snow, Vermont February 4-5, 2014 NSAA Winter Conference & Tradeshow E A S T

E A S T - Home | NSAAaffecting crucial market segments and how they ... Tubing 2.0 – Risk Management Challenges with Tubing Operations Tim Bruce, Loss Control Specialist, Wells Fargo

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Page 1: E A S T - Home | NSAAaffecting crucial market segments and how they ... Tubing 2.0 – Risk Management Challenges with Tubing Operations Tim Bruce, Loss Control Specialist, Wells Fargo

Program & Tradeshow DIRECTORY

Mount Snow, VermontFebruary 4-5, 2014

NSAAWinter Conference & Tradeshow

E A S T

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Support Those Who Support the IndustryOUR GENEROUS SPONSORS PROVIDE FUNDS TO BE REINVESTED BACKINTO EDUCATIONAL PROGRAMS THAT BENEFIT THE ENTIRE INDUSTRY.

ACTIVE Network – The Integrated Platform for Growing Revenue and Loyalty.

Doppelmayr – Upholding a Tradition of Excellence for 120 Years.

Leitner - Poma of America – We Move People.

Liftopia – #1 in Online Lift Ticket Sales.

Mountain Uniforms – Custom Built for the Industry.

PistenBully – Number One Worldwide.

PRINOTH – For Perfect Pistes.

Snow-Bright ™ – Technologically Advanced Night Skiing Solution.

TechnoAlpin USA – From Finding the Water to Delivering the Snow.

Wells Fargo Special Risks, Inc. – Resort Insurance and Risk Management Solutions.

TUESDAY, FEBRUARY 4, 20147:30am – 5:30pm . . . . . NSAA Registration

8:00am – 1:30pm . . . . . Snowmaking Demonstrations

8:00am – 3:00pm . . . . . PhatCat Challenge

11:00am – 12:00pm . . . Arrival Day Programs

12:00pm – 4:30pm . . . . Exhibitor Set-Up

12:15pm – 1:15pm . . . Arrival Day Programs

1:30pm – 2:45pm . . . . Sessions

3:00pm – 4:15pm . . . . Sessions

4:15pm – 5:00pm . . . . . PhatCat Awards

5:00pm – 7:30pm . . . . Welcome Reception in Tradeshow Hall

WEDNESDAY, FEBRUARY 5, 2014 7:30am – 5:00pm . . . . . NSAA Registration

8:00am – 10:30am . . . . First Tracks & Hosted Breakfast

9:15am – 10:15am . . . . Sessions

10:30am – 11:30am . . . Sessions

11:30am – 1:30pm . . . . Lunch in Tradeshow Hall

1:30pm – 2:45pm . . . . . Sessions

Schedule

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TUESDAY, FEBRUARY 4

NSAA Registration7:30am – 5:30pm > Raponda Foyer

Snowmaking Demos8:00am – 1:30pm > Beaver Hill & Sundance Trails

PhatCat Challenge8:00am – 3:00pm > Cooper’s Junction

(Registration Required – NSAA Registration Desk)

> 11:00AM – 1:15PM

Sponsors providing insights and expertise on new products and services:

PRINOTH: Shaping Your Future11:00am – 12:00pm > Cooper’s Junction (on-hill)

Come and meet the PRINOTH and SPT team and

learn more about our newly released products:

the BISON XPT park-shaping groomer and the

new POSIFLEX tiller, both essential PRINOTH

products that will get you quality results and

satisfied customers.

How Do You Engage Your Guests?John Collins, Sales and Product Marketing,

ACTIVE Network

11:00am – 12:00pm > Raponda Central

Engaged guests are loyal guests. Engaged guests

spend more with you, and more time equals

more money. Engaged guests bring friends

along for the ride. ACTIVE’s RTP|ONE LivePass

is focused on engagement. Drive tailored and

interactive content right to their mobile device.

Communicate what’s important when it’s

important. Nurture awareness with integrated

social sharing. Simplify purchases with cashless

payments. Come see LivePass in action and learn

Emerging Snowmaking.

Data-Driven Pricing in eCommerceEvan Reece, Co-Founder and CEO, Liftopia

12:15pm – 1:15pm > Raponda South

Learn how to use historical and real-time data

to determine highly optimized pricing, inform

product development, and build marketing

strategies. Liftopia will review best practices in

data-driven decision making.

Technologies & Integrated SolutionsGeir Vik, President of TechnoAlpin USA

12:15pm – 1:15pm > Raponda Central

Two successful companies have merged,

TechnoAlpin and myNiege. Come hear the

benefits and considerations of integrating two

highly developed automatic technologies: fan and

air/water guns. If you currently run snowmaking

equipment from either of these two companies, or

are considering the purchase of new snowmaking

equipment, this will be the perfect opportunity to

have all your questions answered.

U.S.F.S. Roundtable11:00am – 12:00pm > Deerfield North

Exhibitor Set-Up12:00pm – 4:30pm > Somerset Grand Ballroom

NOTICE: ABSOLUTELY NORECORDING ALLOWED ATNSAA CONFERENCES!NSAA seeks to foster an open and candid

exchange of ideas amongst ski area personnel

with its educational seminars. Accordingly,

NSAA strictly prohibits any recording –

including both audio and visual recording – of

any of the sessions, meetings, speakers, or

attendees at NSAA meetings and conferences,

notwithstanding local or state laws. It is also

NSAA policy that individuals may not attend any

session or meeting without being registered for

the conference. NSAA meetings and conferences

are not public forums. As noted in registration

materials, NSAA will seek civil and criminal

penalties, as well as damages and attorneys fees,

if a person violates this policy. By registering for

any NSAA event, you hereby agreed to be bound

by these policies.

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TUESDAY, FEBRUARY 4

> 1:30PM – 2:45PM

The Tricky Business of Attracting & KeepingNew CustomersModerated by:

Iseult Devlin, President, Eastern Ski Writers

Association

Rob Megnin, Director of Sales & Marketing,

Killington, VT

Tom Meyers, Director of Marketing,

Wachusett, MA

Bill Quigley, Director of Marketing, Gunstock, NH

Brian Bossuyt, Director of Sales, Camelback, PA

> Raponda South

Attracting newcomers to skiing and snowboarding

is tricky business and keeping them is even trickier.

A key component is a strategy that includes

creative internal and external communications,

strong support from management, a positive

attitude from staff who can identify with the needs

of new customers, and a tracking formula to help

you monitor ROI. Several industry partners in

Learn to Ski and Snowboard Month/Bring a Friend

have had enormous success with this approach.

Find out what they did that worked and join in the

conversation.

Rental Boot Fitting Operations: The Most Crucial Link in the Retention Chain?Steve Cohen, CEO, Masterfit Enterprises, Inc., NY

> Raponda Central

The rental boot fit experience is a crucial but often

overlooked factor in the skier and snowboarder

retention equation. Join this veteran boot fit

expert as he shows how you can increase overall

guest satisfaction through basic boot fit training,

better staff time utilization, and enhanced guest

communication. Better fit rental boots create a

safe and rewarding environment for your guests

while ensuring skills ascension on the learning

curve.

Environmental Regulatory Compliance:Reducing the Impact on Nature and YourResort’s Bottom LineTim McGuire, Senior Project Manager, VHB, Inc.,

Burlington, VT

Dave Byrd, Director of Risk & Regulatory Affairs,

NSAA, CO

> Deerfield North

Facilities and mountain operators need to be

well-schooled about the heightened – and costly

– environmental enforcement efforts increasingly

pushed by both state and federal regulators.

Waste and pollution management, storm water

regulations, fuel storage tanks, air and soil

contamination, the complexity of environmental

regulation, and the impact on our environment

all warrant serious attention. Tim McGuire, a ski

industry compliance expert in environmental

and water regulations, will analyze recent

environmental compliance issues involving ski

areas, and recommend strategies for resorts to

promote environmental compliance and minimize

expense, using examples from past ski area

exposures.

> 3:00PM – 4:15PM

How Technology is Revolutionizing GroomingKen Comrie, Manager of Equipment Services,

Blue Mountain, ON

Scott Goodnow, Vehicle Maintenance Manager,

Wachusett Mountain, MA

Caleb Hamilton, Destoy Terrain Parks, Sunday

River, ME

Chris Perkins, Sales Director, PRINOTH, CA

John Glockhamer, Marketing Manager,

PistenBully, NV

> Raponda Central

This roundtable discussion for groomers, mountain

operations managers, and CFOs will analyze how

various technologies are revolutionizing grooming

and mountain operations. Moderated by NSAA’s

Jennifer Larson, this roundtable format will be

lead by ski area personnel and suppliers who

will discuss how they see technology impacting

snow surface management at resorts in the

U.S., Canada, and Europe, with a focus on GPS

systems, telemetry, vehicle fleet management, and

snow depth sensing. These technologies will soon

become the industry standard – saving resorts

labor and fuel costs, increasing productivity, and

improving operations.

Staying on Message: Sustainability in Branding and CommunicationsCiCi Gordon, CONE Communications, Boston, MA

Rob Megnin, Director of Marketing, Killington, VT

Gayle Kryger, Special Projects Coordinator, Greek

Peak, NY

> Deerfield North

Is sustainability part of your resort’s brand? Do

your customers expect it to be? Come learn from a

sustainable branding expert why and how ski areas

should connect with the lifestyles of the health and

sustainability demographic and marketplace. CiCi

Gordon, of CONE Communications, a Boston-

based strategy firm that advises large and small

Sess

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corporations on creating unique brand assets

and accessing and profiting from this growing

demographic and marketplace. CiCi is uniquely

positioned to share her insights on macro trends

affecting crucial market segments and how they

might affect a resort’s future decision making.

NSAA members will also share how they have put

sustainable branding into play to resonate with

savvy customers.

The Graveyard Shift: New Best Practices for Ensuring Overnight Employee SafetySponsored by Wells Fargo Special Risks, Inc.

Dave Byrd, Director Risk & Regulatory Affairs,

NSAA, CO

Bill Snyder, Risk Management Director, Hunter

Mountain, NY

> Raponda South

With two recent deaths – both snowmakers – at

an Eastern and Western resort, with resulting

OSHA investigations from each fatality, the

industry’s practices for ensuring the safety of

our overnight crews, including snowmakers and

groomers, are under scrutiny. After an analysis

of the incident and investigation, we will unveil

some new best practices for resorts, designed

to minimize risk and improve injury response

times for our graveyard shift employees. We

will address innovative practices, PPE, and

operational considerations that will, in time,

reduce workers’ comp costs for this critical

segment of our workforce.

Tubing 2.0 – Risk Management Challengeswith Tubing OperationsTim Bruce, Loss Control Specialist, Wells Fargo

Special Risks, NH

Jesse Whitcomb, Claims Specialist, Wells Fargo

Special Risks, NH

> Deerfield South

Injuries and claims from tubing operations are

increasingly common. Over the past few years,

resorts have become increasingly sophisticated

in their understanding of construction, design,

and management of tubing parks. We will analyze

potential areas of risk, using past incidents

to illustrate key points of exposure regarding

run-outs, speed control, employee oversight,

warnings, guest rules, releases, and accident

investigations. Without the statutory protections

of ski safety acts, smarter and more effective risk

management is the best way to minimize your

resort’s exposure.

PhatCat AwardsSponsored by Mountain Uniforms, PistenBully,

and PRINOTH

4:30pm – 5:30pm > Raponda Central

Welcome Reception in Tradeshow HallSponsored by Leitner – Poma of America

5:00pm – 7:30pm > Somerset Grand Ballroom

Live Entertainment at Harriman’s Restaurant in the Grand Summit Resort Hotel8:00pm – 11:00pm

Featuring John Brazile and Ski Industry Trivia

Sessio

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WEDNESDAY, FEBRUARY 5

NSAA Registration7:30am – 2:00pm > Raponda Foyer

First Tracks & Hosted BreakfastSponsored by Mountain Uniforms

7:30am

Enjoy breakfast at the 1900 Burger beginning at

7:30am and then catch first chair on the Bluebird

Express starting at 8am. On one of your laps you

are invited to stop in at the new Bull Wheel Pub,

located at the summit of Mount Snow, where you

will learn how Mount Snow was able to rebrand

a space using leftover wood and found items.

Combined with a new rustic, alpine menu and

quality imported beers, this space at the summit

at Mount Snow has become an instant retreat.

> 9:00AM – 10:15AM

The Business Case for Climate ChangeAction and AdvocacyJudy Dorsey, Brendle Group, CO

Jon Coifman, Communications Director,

Environmental Defense Fund, NY

Margo Wade, Planning Director, Sugarbush

Resort, VT

> Deerfield North

The NSAA Climate Change Policy has long

helped guide the industry in addressing climate

change, calling for efforts on multiple fronts

including advocacy, education, science-based

solutions, and partnerships. Starting from the

perspective of industry-level advocacy, national

experts will discuss energy and climate change

regulation, the business case for climate

mitigation, and managing risk in the face of an

already changing climate. Next, participants in

NSAA’s Climate Challenge – which now includes

20 resorts from both East and West – will report

on their progress, benefits realized, and lessons

learned from addressing their own climate change

impacts.

Socially Rewarding: Travel + Leisure’s Digital Media Campaign WinnersHalley O’Brien, Producer, O’Brien Media, CO

Rich Beattie, Executive Editor, Travel + Leisure

Magazine, NY

> Raponda South

We have invited Travel + Leisure’s executive

editor to analyze the magazine’s recent SMITTY

Awards, which are presented for the best digital

and social media efforts in the travel industry.

Rich Beattie, an avid skier himself, will discuss

what makes for a distinguishing social media

campaign that rises above the digital din within

the travel and recreation industry, and what the

magazine’s outside judges liked (and disliked)

among the recent nominees. Innovation and

creativity rule the day, with this survey of

the travel industry’s most pioneering blogs,

apps, twitter feeds, contests, and the freshest

technology and media platforms.

Cracking the Retention Riddle: Killington’s Innovations on Trial & RetentionRob Megnin, Marketing & Sales Director,

Killington, VT

Dave Beckwith, Director of Snowsports,

Killington, VT

Nate Fristoe, Operations Director, RRC

Associates, CO

> Deerfield South

Growing the sport of skiing and snowboarding

will require some serious “outside the box”

strategizing, but it’s an even bigger challenge to

retain new participants. Killington has launched

an innovative program – partnering with Elan

Skis – to crack this retention riddle. Jointly

working with the resort’s marketing department

and ski school, Killington has introduced its “free

ski” initiative to re-invigorate the resort’s effort

to promote and advance the trial component

of the industry’s growth model. By leveraging

and advancing manufacturer relationships and

measuring the process and results of participants

along the way, Killington is looking to create a

relationship-based best practice that could go

viral in the industry. We’ll look at a pathway of

progress including departmental synergies, cost

strategies, analytical and metric review, and

success stories that extend beyond the snow.

The Future of Foreign Guest Workers in the U.S. Ski IndustryAnna Fincke, V.P., Work Exchange Programs,

CIEE, Maine

Matthew Lee, Managing Partner, Tocci & Lee

Immigration Law Firm, Boston, MA

Matthew Virkstis, Immigration Specialist, Office

of Vermont Senator Patrick Leahy

> Raponda Central

Unemployment dropped to 6.7 percent in

January – and that means the labor market is

forcing many ski areas to reconsider J-1 cultural

exchange visitors and H-2b foreign guest

workers. Congress, unions, and the Department

of Labor are in a tense standoff over the use

of foreign workers, so we’ve brought in some

impressive legal experts to discuss the future

Sess

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of these critical sources of labor. The panel

will address the latest on immigration reform

– including the new “P” Visa for ski instructors

under the Senate proposal – DOL regulatory

hurdles (including travel reimbursement and

wage methodology), lawsuits to the DOL’s latest

rules, and strategies concerning DOL and State

Department regulations.

> 10:30AM – 11:45AM

The Evolving Landscape of DigitalMarketingSponsored by Liftopia

Mike Bisner, V.P. Business Development, MRWC

Internet Sales, MA

Bill Quigley, Director of Marketing, Gunstock, NH

David Gibson, President, Propeller Media, VT

Mike Chase, Director of Marketing Technology,

Mount Snow, VT

Molly Mahar, Marketing Director, Loon Mountain,

NH

Mark Dorsey, Executive Director, PSIA, CO

> Raponda Central

As resorts struggle to divide their limited

marketing budgets between traditional marketing

options and the emerging choices across the

digital and social media landscape, what works to

engage and connect with the lifestyle consumer.

When and where should resorts invest in this

new technological tool shed, and what priorities

actually achieve results across other industries?

From technologies that help resorts listen to and

engage customers, to nuanced, data-mining,

emerging e-commerce applications, targeted

social media channels, and geo-smart tools

driven by the rapid growth of mobile options –

we promise this open format discussion will be

enlightening for all.

Profiting from Sustainability: Economics,Efficiency, & Investor PerspectivesJudy Dorsey, Brendle Group, CO

Dave Belin, RRC Associates, CO

> Deerfield North

Rich with profit-driving ideas and case studies,

presenters will focus on how sustainability

– from the perspectives of energy and water

management, waste, fleet vehicles, procurement

and other topics – can help drive bottom-

line savings as well as top-line growth, while

also impacting balance sheets and economic

indicators industry-wide. Speakers will also share

investor perspectives on sustainability in the ski

industry, such as integrating sustainability into

overall financial performance modeling.

The Revolution in Mountain Radio DispatchTechnologyJohn Hammond, Vice President, Mountain

Operations, Sugarbush, VT

Dave Byrd, Director of Risk & Regulatory Affairs,

NSAA, CO

> Raponda South

Sugarbush Resort in Vermont and Winter Park

in Colorado are on the cutting edge of new

mountain radio dispatch systems and handheld

radio units that will become the new standard

for the industry. While each resort is using

separate GPS-tracking technologies, both offer

amazing new benefits for mountain operations,

ski patrol, risk management, and guest and

employee safety. Both technologies will provide

sizeable returns on the resorts’ investments.

The efficiencies created by these new systems

will dramatically expand the resorts’ abilities to

analyze operational practices, control costs, and

promote safety.

Uphill Traffic: Balancing Guest Expectationsand Risk ManagementSponsored by Wells Fargo Special Risks, Inc.

Geraldine Link, Director of Public Policy, NSAA

Tom Aicher, Cleary Shahi & Aicher, VT

Tim Bruce, Loss Control Specialist, Wells Fargo

Special Risks, Inc., NH

> Deerfield South

This panel discussion will examine the pros and

cons of uphill traffic at Eastern resorts, with an

emphasis on balancing guest expectations and

risk management. We will assess the public

land versus private land considerations, legal

protections from recreational statutes, charging

fees, the value of releases, closures, warnings,

policing, patrol responsibilities, employee

safety, and even policies involving pets! We will

also circulate uphill traffic policies from both

Eastern and Western resorts. Can resorts satisfy

the expectations of locals and guests while

minimizing risk, and capitalize on this burgeoning

trend? Patrol, mountain operations, and risk

managers should attend.

Sessio

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Sess

ions Lunch in Tradeshow Hall

Sponsored by Doppelmayr & TechnoAlpin USA

11:30am – 1:30pm > Somerset Grand Ballroom

> 1:30PM – 2:45PM

Strategies for Implementing Terrain-BasedLearning with Generation Z

Joe Hession, President, Snow Operating, CO

> Raponda Central

Ski and snowboard instruction needs to

rapidly adapt to the realities of an entirely new

demographic. As the industry embraces Terrain-

Based Learning to reinvigorate our approaches to

conversion, Joe Hession, who is at the forefront

of the TBL movement, will analyze successful

strategies that resorts are using to connect with,

and convert, the tech-obsessed, multi-tasking

Generation Z, with their infamously short attention

spans. This isn’t your father’s ski lesson anymore.

The Forecast for 2013/14Sponsored by ACTIVE Network

Nate Fristoe, Operations Director, RRC

Associates, CO

> Deerfield South

At NSAA’s national convention in Palm Springs,

we unveiled version 2.0 of the industry’s Growth

Model, as we face significant challenges from the

country’s demographic transition. This will be the

first opportunity to revisit the Model and assess

initial results from the 2013/14 season. Are the

promising pre-season economic numbers playing

out as hoped? We’ll analyze where we may

stand by season’s end in terms of visitation, with

an emphasis on evaluating the industry’s goals

regarding trial and conversion.

HR Spotlight: Drug Testing and Background ChecksSponsored by Wells Fargo Special Risks, Inc.

Dave Byrd, Director of Risk & Regulatory Affairs,

NSAA, CO

Andrew Maass, Partner, Ryan, Smith & Carbine,

Rutland, VT

> Raponda South

Two perennial issues impacting ski areas and

their human resources departments are drug

testing and background checks. We will drill

down on some of the common issues related to

both topics, including testing protocols and the

pros and cons of pre-employment drug testing,

post-incident testing, or randomized tests. What

is the impact of employee drug testing if a guest

is injured? With New York recently becoming

the 20th state to allow medical marijuana – not

to mention Colorado and Washington’s outright

legalization – this issue is not going away. While

related, we will also examine what resorts should

be doing on employment background checks,

and where resorts may face exposure – including

issues of how far back resorts should check,

which jurisdictions searched, and so on. Our

goal is to encourage resorts to share their own

practices and insights.

Building for a Better Future: ContinuousEnergy Improvements for Ski Area BuildingsMike Leonard, Consultant, Vermont Efficiency

Investment Corp., VT

George Lawrence, Consultant, Vermont

Efficiency Investment Corp., VT

> Deerfield North

Believe it or not, buildings and structures in

the United States constitute the largest source

of emissions in the atmosphere from a climate

change perspective. Two experts from Vermont

Energy investment Corporation (VEIC), a non-

profit consulting firm that administers energy

efficiency and sustainable energy utilities in

Vermont, Ohio, and Washington DC, will hone in

on ways resorts can better manage energy use

to continuously improve energy performance

in ski resort buildings – base lodges, condos,

resort restaurants and all aspects of mountain

operations. There will be an emphasis on

applying the proper management framework

to enable your resort’ staff to set goals, identify

opportunities, and make changes to save energy.

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Exh

ibito

rD

irecto

ry1RISKBooth 507

2390 Mount Hope Road

Fairfield, PA 17320

(717) 759-0102

www.1risk.com

Bill Brouse, Charles Mickley

ACTIVE Network, Inc.Booth 411

320 Interlocken Parkway, Ste 200

Broomfield, CO 80021

(800) 357-2514

Fax: (720) 897-4141

www.rtp.com or activenetwork.com

Katie Schultz

Alpine Engineering LLCBooth 613

63b Adams Road

Shrewsbury, VT 05738

(802) 492-3658

Fax: (802) 492-3659

www.alpineengineeringllc.com

Kirsten Ericksen

Alpine ShieldBooth 102

601 Union Street

Suite 1000

Seattle, WA 98101

(206) 695-3168

Fax: (877) 678-5844

www.kpcom.com

Ed Fugo, Jerri Tranquilli

American LockerBooth 706

PO Box 169

Coppell, TX 75019

(817) 329-1600

Fax: (817) 421-8618

www.americanlocker.com

Pete Collins

Amlon Ticket, Tag & Label CompanyBooth 505

254 Helicopter Circle

Corona, CA 92880-2531

(951) 278-8888

Fax: (951) 278-8891

www.amlonticket.com

Brandon Rogers

Aquatic Development Group, Inc.Booth 301

PO Box 648

13 Green Mountain Drive

Cohoes, NY 12047-0648

(518) 783-0038

Fax: (518) 783-0474

www.aquaticgroup.com

Ray Lauenstein

ArcelormittalBooth 108

5900 Rue St Patrick

Montreal, PQ H4E 1B3 CANADA

(514) 502-1194

Fax: (514) 762-5315/5388

www.arcelormittal.com

Marco Desmarais

Artec/Kissling AGBooth 610

26 Commerce Dr

North Branford, CT 06471

(203) 484-2002

Fax: (203) 488-2969

www.artec-machine.com

Geordie Folinas

Avalanche Ski WearBriefcase

3930 Hamel Blvd

Quebec, PQ G1P 2J2 CANADA

(418) 877-5584

Fax: (418) 877-6400

www.avalancheskiwear.com

Keith Smith

AXESS/North America, LLCBooth 606

PO Box 981237

Park City, UT 84098

(435) 333-5700

Fax: (435) 333-5800

www.axessnorthamerica.com

Peter Dermutz, Larry Williams

Best Lockers, LLCBooth 405

6640 Ammendale Road

Beltsville, MD 20705

(301) 595-9819

Fax: (301) 595-5821

www.bestlockers.com

Dean Purkoski

Bull Stockwell AllenBooth 604

300 Montgomery Street, Suite 1135

San Francisco, CA 94104

(415) 281-4720

Fax: (415) 281-4721

www.bsaarchitects.com

John Ashworth

Cameron Compression SystemsBooth 608

PO Box 209

Buffalo, NY 14225-0209

(303) 466-6538

Fax: (303) 466-5177

www.c-a-m.com

Kevin Casserly

Mount Snow Sponsorshighlighted in blue

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Exh

ibit

or

Dir

ecto

ry CCUSA Work Experience USABriefcase

2330 Marinship Way

Suite 300

Sausalito, CA 94965

(415) 339-2740

Fax: (415) 339-2744

www.ccusa.com

Sharice Biagas

ChairkiD North America, Inc.Booth 503

1919 Willamette Falls Drive

West Linn, OR 97068

(503) 780-9036

Fax: (360) 838-1749

www.chairkid.com

Marc Wood

CIEEBooth 307

300 Fore Street

Portland, ME 04101

(207) 553-4215

Fax: (207) 553-5215

www.ciee.org/hire/work

Jessica DePaiva, Jay Hibbard

CWA Constructions SA/Corp.Booth 603

Bornfeldstrasse 6

Olten, SO CH-4601 SWITZERLAND

+41 62 205 6000

Fax: +41 62 205 6006

www.cwa.ch

Marco Zangrando

DemacLenko AmericaBooth 105

264 NH Route 106

Gilmanton, NH 03237

(603) 267-7840

Fax: (603) 267-7843

www.demaclenko.com

Andreas Bergenstjerna, Mike Kinane, Dennis

Kinsella

Dion Label PrintingBooth 203

PO Box 1507

Westfield, MA 01086

(413) 568-3713

Fax: (413) 562-8361

www.dionlabel.com

June Carney, Stacy Falconer, Elena Lidwin,

Ashley Obara

Doppelmayr USA, Inc.Booth 601

3160 West 500 South

Salt Lake City, UT 84104

(801) 973-7977

Fax: (801) 973-9580

www.doppelmayrusa.com

Mark Bee, Scott Pierpont, Tom Sanford, Kevin

Young

Elan/Alpina SportsBriefcase

93 Etna Rd

Lebanon, NH 03766

(800) 425-7462

Fax: (603) 448-1586

www.elanskis.com

Bill Irwin

Emerson Bearing Co.Booth 409

201 Brighton Avenue

Boston, MA 02134

(800) 225-4587

Fax: (800) 252-1996

www.emersonbearing.com

Steven Greene

Entegra Procurement ServicesBooth 112

9801 Washingtonian Blvd, Ste 1425C

Gaithersburg, MD 20878

(301) 987-4651

www.entegraps.com

Susan Marconi, Michael Mulherin, Glen Witsaman

F.W. Webb Co.Booth 607

160 Middlesex Turnpike

Bedford, MA 01730

(781) 272-6600

Fax: (781) 275-3354

www.fwwebb.com

Dean Plouffe

Fatzer AG Wire RopesBooth 206

PO Box 269

Romanshorn, CH-8590 SWITZERLAND

+41 71 466 8111

Fax: +41 71 466 8110

www.fatzer.com

Max Baumann

FS-Elliott Co., LLC.Booth 306

5710 Mellon Road

Export, PA 15632

(724) 387-3200

Fax: (724) 387-3270

www.fs-elliott.com

Charlie Hovis, Chris Larkin

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ryGeise Engineering, Inc.Booth 711

375 Lincoln Street

Northumberland, PA 17857

(570) 490-2818

Fax: (215) 701-4355

www.sgeise.com

Sam Geise

Gravity LogicBooth 504

7470 Ambassador Crescent

Whistler, BC V0N 1B7 CANADA

(661) 713-3296

Fax: (604) 938-1517

www.whistlergravitylogic.com

Elizabeth LaBelle, Paul Mutch

Green Mountain Control SystemsBooth Foyer

PO Box 693

Windsor, VT 05089

(802) 380-5515

Fax: (802) 674-6517

www.gmcs.biz

Dan Etman, Therese Etman

Greenleaf Energy SolutionsBooth 509

51 Sherman Hill Rd, 203A

Woodbury, CT 06798

(203) 405-6001

www.greenleafenergysolutions.net

Paul Gangi, Kevin Siebrecht, Betsy Wadsworth

Gregory & Appel InsuranceBriefcase

1402 N Capitol Ave Suite 400

Indianapolis, IN 46202

(317) 634-7491

Fax: (317) 634-6629

www.gregoryappel.com

Debbie Botts, Scott Gray

HEAD Tyrolia WintersportsBooth 109

3125 Sterling Circle, Ste 101

Boulder, CO 80301

(800) 874-3235

Fax: (720) 708-6419

www.head.com

Mike Poole

HJ Roberts AssociatesBooth 609

1321 Bragg Hill Road

Norwich, VT 05055

(802) 649-1573

Fax: (802) 649-8879

www.trailgroom.com

Harry Roberts

HKD SnowmakersBooth 510

15 Mercer Rd

Natick, MA 01760

(508) 655-3232

Fax: (508) 655-3737

www.HKDsnowmakers.com

Mark Horton, Ian Jarrett, Charles Santry

Ingersoll-Rand Industrial TechnologiesBooth 208

800-B Beaty Street

Davidson, NC 28036

(704) 896-4000

Fax: (866) 365-3630

www.irco.com

Brandon Gibbons, Travis Mann

Innovative Data Systems, Inc.Booth 508

1650 Sycamore Ave

Suite 43

Bohemia, NY 11716

(631) 244-0069

Fax: (631) 256-8454

www.sportcode.com

Alan Miceli

Inter-Mtn.Booth 605

103 - 140 Commercial Drive

Kelowna, BC V1X 7X6 CANADA

(250) 491-3311

Fax: (250) 491-3371

www.inter-mtn.com

Don Muirhead

InterContinental Hotels GroupBooth 106

3 Ravinia Drive

Atlanta, GA 30346

(404) 859-8909

http://development.ihg.com

Greg Fox, William Watson

Kassbohrer All Terrain Vehicles, Inc.Booth 410

8850 Double Diamond Pkwy

Reno, NV 89521

(775) 857-5000

Fax: (775) 857-5020

www.pistenbullyusa.com

Graham Archer, Bill Brandt, John Glockhamer,

Joshua Lempert, Wolfgang Lutz, Dennis

McGiboney, Josh Nelson, Harry Turgeon

Mount Snow Sponsorshighlighted in blue

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11 Billerica Road

Chelmsford, MA 01824

(978) 250-1260

Fax: (978) 256-1656

www.larchmontengineering.com

Joe Tropeano, Tom Tropeano

Leisure Retail PartnersBriefcase

6 Trowbridge Drive

Bethel, CT 06801

(203) 797-8818

Fax: (203) 797-8895

www.leisureretailpartners.com

James Ward

Leitner-Poma of America, Inc.Booth 107

2746 Seeber Drive

Building A

Grand Junction, CO 81506

(970) 241-4442

Fax: (970) 241-3023

www.leitner-poma.com

Jeff Cousineau, Patti Dykeman, Jim Somers, Rick

Spear

LIF-TRACKBooth 205

160 Prospect Street

PO Box 193

Ballston Spa, NY 12020

(518) 463-3243

Fax: (518) 463-3241

www.liftechequip.com

Gary Pavlick

Liftopia, Inc.Booth 707

251 Kearny Street, Ste 400

San Francisco, CA 94108

(415) 685-4833

Fax: (877) 749-6957

www.liftopia.com

Cynthia Taylor

LumiplanBooth 304

ZAC du Château, Rue de l’Energie

La Bâthie, Savoie 73540 FRANCE

(949) 200-8010

www.lumiplan.com

Stephane Albrecht, Julien Chassagne

Magic Carpet Lifts, Inc.Briefcase

6750 E 46th Avenue Drive

Denver, CO 80216

(303) 333-5778

Fax: (303) 333-6986

www.MagicCarpetLifts.com

Dave Kelly

Maine Drilling & BlastingBooth Foyer

PO Box 1140

Gardiner, ME 04345

(207) 582-2338

Fax: (207) 582-8794

www.mdandb.com

Guy Keefe, Shane LaGray

Mecatriel Canada Inc.Booth 204

666 Montee Monette

St.-Mathieu, PQ J0L 2H0 CANADA

(450) 659-4467

www.loadingconveyor.com

Gilles Gueveneux, Pierre-Luc Pelletier

Mercedes Textiles Ltd.Booth 114

5838 Cypihot Street

Saint Laurent, PQ H4S 1Y5 CANADA

(877) 937-9660

Fax: (514) 335-9633

www.mercedestextiles.com

Annabel Emblem, Jamie Emblem

Mirus Resort CapitalBriefcase

200 Wheeler Road

4th Floor South

Burlington, MA 01913

(781) 418-5961

Fax: (617) 663-6102

www.mirusresortcapital.com

Michael Krongel

Mountain Insight, LLCBooth Foyer

9001 N Cove Dr

Park City, UT 84098

(435) 602-9712

www.mountaininsight.net

Chris Neville

Mountain News CorporationBriefcase

PO Box 17895

Boulder, CO 80308

(720) 887-7727

Fax: (720) 887-7730

www.mountainnews.com

Jen Roe

Mountain Pass SystemsBooth Foyer

2 The Overlook

Poquott, NY 11733

(631) 689-6988

Fax: (631) 689-6988

www.mountain-pass-systems.com

Hal Charych

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ryMountain UniformsBooth 500

623 Tumbleweed

Incline Village, NV 89451

(775) 831-7670

Fax: (775) 201-0198

www.mountainuniforms.com

Kim Stearns

MountainGuard Insurance ProgramBooth 310

One New Hampshire Ave

Suite 200

Portsmouth, NH 03801

(603) 334-3000

Fax: (603) 334-3090

www.mountainguard.com

Bo Adams, Tim Barnhorst, Richard Donahue, Ev

Hatch, Steve Lawlor, Dylan West

Neveplast Artificial Ski SlopesBooth 308

VIA M Bilabini N 31

Nembro (BG), Italy 24027 ITALY

+39 035 45 36 661

Fax: +39 035 07 79 535

www.neveplast.it

Ryan Locher

North Pole DesignBooth 403

21 Coppermine Road

Farmington, CT 06032

(860) 677-4569

www.northpoledesign.com

Senan Gorman

Parker Hannifin SSD Drives Div.Booth 309

9225 Forsyth Park Drive

Charlotte, NC 28273

(704) 588-3246

Fax: (704) 588-4806

www.parker.com/ssdusa

Don Gerhard

Planglow USABooth 402

899 Montreal Circle

Saint Paul, MN 55102

(800) 774-0536

Fax: (651) 251-1501

www.planglow-usa.com

Steve Olk

PNP Supply, LLCBooth 502

8400 E Prentice Ave, Ste 1500

Greenwood Village, CO 80111

(303) 409-7790

www.pnpsupplyllc.com

Peter Alford

PRINOTH Ltd.North American Head Office

Booth 103

1001 J.-A.- Bombardier Street

Granby, PQ J2J 1E9 CANADA

(450) 776-3600

Fax: (450) 776-3685

www.prinoth.com

Jim Coughlin, Chris Perkins, Jean-Claude

Perreault

Propeller Media WorksBooth 401

208 Flynn Avenue

Studio 2i

Burlington, VT 05401

(802) 864-8251

Fax: (802) 864-8252

www.propellermediaworks.com

David Gibson, Stewart Jensen

Ratnik Industries, Inc.Booth 311

670 Phillips Road

Victor, NY 14564

(585) 924-9111

Fax: (585) 924-4936

www.ratnik.com

Gary Helming, Ron Ratnik, Tim Wang

Reliable Racing Supply, Inc.Booth 100

643 Upper Glen St

Queensbury (Glens Falls), NY 12804

(518) 793-5677

Fax: (518) 793-6491

www.reliableracing.com

Wes Bishop

Resort VisiCamBooth 611

11100 W 91st Street Suite 100

Overland Park, KS 66214

(913) 438-7666

Fax: (913) 438-2666

www.resortvisicam.com

Peter Levy

Roger’s Hydrant Co.Booth 612

2121 Waynoka Road

Colorado Springs, CO 80915

(877) 454-8097

Fax: (800) 765-4115

www.rogershydrants.com

Bob Vandepas

Mount Snow Sponsorshighlighted in blue

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ry Royal Electric Co., Inc.Briefcase

33 Central Street

Woodsville, NH 03785

(603) 747-2722

Fax: (603) 747-3851

www.royal-electric.biz

James Roy

Royal Trail Works, Inc.Booth 709

25 Busy Hill Road

South Royalton, VT 05068

(802) 763-7088

Fax: (802) 889-9602

www.royaltrailworks.com

Tom Wells

SE GROUPBooth 602

PO Box 2729

Frisco, CO 80443

(970) 668-3398

Fax: (970) 668-5798

www.segroup.com

Claire Humber, Adam Portz

Ship Skis, LLCBooth 708

301 Clematis Street

Suite #206

West Palm Beach, FL 33401

(561) 429-3900

Fax: (561) 429-3915

www.shipskis.com

Paul Crespo, Geoffrey Skoch

Siriusware, Inc.Booth 300

302 Camino de la Plactia

Taos, NM 87571

(575) 751-0633

Fax: (575) 751-4166

www.siriusware.com

Mechele Larmore

Sitour USABooth 408

195 Hurley Avenue

Kingston, NY 12401

(845) 331-9000

Fax: (845) 331-9050

www.sitourusa.com

Ryan Braden, David Cutler, Eric Freeman

Ski Area ManagementBooth

PO Box 644

Woodbury, CT 06798

(203) 263-0888

Fax: (203) 266-0452

www.saminfo.com

Olivia Rowan

Ski Key America, LLCBooth 201

8 Orlich Road

Red Hook, NY 12571

(845) 790-1451

Fax: (845) 266-6540

www.skikey.com

Michelle Rios, Monte Rios

Ski Mountain Supply, Inc.Booth 705

PO Box 5225

Laconia, NH 03247

(800) 695-7142

Fax: (603) 744-0072

www.skimountainsupply.com

Andre Coleman

SKIDATABooth 200

12860 W Cedar Drive, Ste 112

Lakewood, CO 80228

(303) 980-4441

Fax: (720) 235-0257

www.skidata.com

Brian Brodbeck, John Keefe

SkiHillMulcher.comBooth 209

Box 430

Paris, ON N3L 3T5 CANADA

(519) 442-2046

Fax: (519) 442-7191

www.skihillmulcher.com

Nick Quail

Skytrac, Inc.Booth 406

PO Box 25068

Salt Lake City, UT 84125

(801) 972-1699

Fax: (801) 972-1899

www.skytraclifts.com

Jan Leonard, Carl Skylling

SMI SnowmakersBooth 702

1512 Rockwell Drive

Midland, MI 48642

(989) 631-6091

Fax: (989) 631-3162

www.snowmakers.com

Tom Fillmore, Peter Geise, John Parker, Joe

VanderKelen, Doug Vaughn

Sno.matic Controls & EngineeringBooth 302

4 Britton Lane

Lyme, NH 03768

(603) 795-2900

Fax: (603) 795-2910

www.snomatic.com

Scott Barthold

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rySnomax LLCBooth 407

7257 S Revere Pkwy

Centennial, CO 80112

(720) 895-2345

Fax: (720) 895-0100

www.snomax.com

Chet Kincade, Wayne Palmiter, Dennis Schulz

Snow Logic Inc.Booth 110

PO Box 680910

Park City, UT 84068

(435) 647-6817

www.snowlogicusa.com

Mitch Dodson, Euan Gronow, Nathan Ringquist

Snownet, Inc.Booth 710

53 Stump Pond Road

PO Box 526

New Milford, PA 18834

(570) 465-7661

Fax: (570) 465-7661

www.arecousa.com

Ed Dietzel, Johan Erling

Social MavensBriefcase

188 Whiting Street

Hingham, MA 02043

(781) 875-1903

www.socialmavens.com

Walter Osterman

Star Lifts USABooth 501

PO Box 798

Sunapee, NH 03782

(603) 863-0241

Fax: (603) 863-0243

www.starlifts.com

Patrick Ash, Peter Kavanagh

Steep ManagementBooth 111

56 Retriever Run

Warren, VT 05674

(802) 583-1962

Fax: (802) 329-2203

www.steepmanagement.com

Bob Ackland, Beth LaPointe

TDM (Trask-Decrow Machinery, Inc.)Booth 210

52 US Route 1

Scarborough, ME 04074

(207) 799-1538

Fax: (207) 799-4063

www.tdmsnow.com

Deidre Briggs, Rick Chapman, Chuck Decrow

TechnoAlpin USA, Inc.Booth 400

7257 S Revere Pkwy

Centennial, CO 80112

(720) 895-2340

Fax: (720) 895-0100

www.technoalpin.com

Geir Vik

Torrent Engineering and EquipmentBooth 704

PO Box 270

Milford, IN 46542

(574) 658-3200

Fax: (574) 658-3229

www.torrentee.com

Mark Meadows

TrailCheckBooth 104

31 Hanover Street, Suite 3

PO Box 962

Lebanon, NH 03766

(603) 795-2239

www.trail-check.com

Steve Small

Transaction Resources, Inc.Booth 703

PO Box 667

Richmond, VT 05477

(802) 434-4672

Fax: (802) 434-5009

www.transactionresources.com or www.carddog.

com

Jesse Snyder

Troy Belting & Supply CompanyBooth 101

70 Cohoes Road

Watervliet, NY 12189

(518) 272-4920

Fax: (518) 272-0531

www.troybelting.com

Bob Hayward

VacationRoostBooth 511

2795 E Cottonwood Pkwy

Suite 300

Salt Lake City, UT 84121

(866) 204-8452

www.vacationroost.com

Jim Barsch

Mount Snow Sponsorshighlighted in blue

Page 16: E A S T - Home | NSAAaffecting crucial market segments and how they ... Tubing 2.0 – Risk Management Challenges with Tubing Operations Tim Bruce, Loss Control Specialist, Wells Fargo

Valley Industrial Rubber Products Co., Inc.Booth 305

3 South Commerce Way

Bethlehem, PA 18017

(610) 974-8990

Fax: (610) 974-8999

www.valleyindustrialrubber.com

Abby Helm, Karen Helm, Rob Helm

Wells FargoBooth 211

c/o Special Risks, 520 Pike St, Ste 2100

Seattle, WA 98101

(206) 701-5900

Fax: (855) 855-0661

wfsr.wellsfargo.com

Tony Hirsch, Ryan Patrick

Wes Pace Auctions/Renaissance Auction GroupBooth 713

613 Prison Road

Leesport, PA 19533

(610) 745-1972

Fax: (610) 372-1351

www.wespaceauctions.com

Wes Pace

Wiegand SportsBooth 115

3573 Apple Mill Cove, #6

Salt Lake City, UT 84109

(801) 277-2169

www.wiegandslide.com

Larry Hays

Wise AirBooth 404

PO Box 1275

Mount Juliet, TN 37121

(615) 443-2259

Fax: (615) 754-0150

www.wise-air.net

Scott Mitchell, Jay Saito

World Cup Supply, Inc.Booth 202

3 Ely Rd, Suite 1

Fairlee, VT 05045

(802) 333-3711

Fax: (802) 333-3697

www.worldcupsupply.com

Jim Komarmi, John Zelig

Zip-Flyer, LLCBooth 303

575 Lexington Ave, 4th Floor

New York, NY 10022

(212) 971-9780

Fax: (212) 937-3369

www.zip-flyer.com

Shawn Lerner

ZipRider, ZipTour, ZipRescueBooth 113

PO Box 681445

Park City, UT 84068

(435) 336-8800

Fax: (435) 336-8801

www.ziprider.com, www.ziptour.com, www.

ziprescue.net

Eric Cylvick

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creo