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DOMESTIC SAFE WATER MANAGEMENT IN POOR AND RURAL HOUSEHOLDS by Lutendo Sylvia Mudau Submitted in fulfilment of the requirement for the degree DOCTOR OF TECHNOLOGIAE: ENVIRONMENTAL HEALTH in the Department of Environmental Health FACULTY OF SCIENCE TSHWANE UNIVERSITY OF TECHNOLOGY Supervisor: Professor MS Mukhola Co-Supervisor: Professor PR Hunter January 2016

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Page 1: DOMESTIC SAFE WATER MANAGEMENT IN POOR AND RURAL

DOMESTIC SAFE WATER MANAGEMENT IN POOR AND

RURAL HOUSEHOLDS

by

Lutendo Sylvia Mudau

Submitted in fulfilment of the requirement for the degree

DOCTOR OF TECHNOLOGIAE: ENVIRONMENTAL HEALTH

in the

Department of Environmental Health

FACULTY OF SCIENCE

TSHWANE UNIVERSITY OF TECHNOLOGY

Supervisor: Professor MS Mukhola

Co-Supervisor: Professor PR Hunter

January 2016

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DECLARATION

“I hereby declare that the thesis submitted for the degree Doctor of Technologiae:

Environmental Health at Tshwane University of Technology, is my own original work

and has not been previously submitted to any other institution of higher education. I

further declare that all sources cited or quoted are indicated and acknowledged by

means of a comprehensive list of references”.

______________________________________

Lutendo Sylvia Mudau

© Copyright 2016Tshwane University of Technology

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DEDICATION

I dedicate this study to the Almighty God who knew my plans before I was

born; and gave me strength to pursue my studies so that His plans became

reality;

Brothers and sisters in Christ who never cease to pray for my studies.

My husband Mavhungu Michael; my children Mbofhoyalufuno, Zwivhuya and

Phathutshedzo for their support, patience and encouragement and

My parents Samson Madadzhe and Nkhumeleni Florence Ramulumisi, for

their unceasing prayers and encouragement.

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ACKNOWLEDGEMENTS

I would like to express my gratitude and appreciation for the following individuals and

institutions who contributed sincerely to the study:

My supervisor Professor MS Mukhola, you showed me your academic

leadership, guided and motivated me; supported, assisted and picked me up

when I was distressed;

Professor PR Hunter, it was an honour to work with you as one of the world

leaders in water research, thank you for your assistance, supervision and

guidance in statistical analysis as well as during the entire study;

Dr M Letsoalo, thanks for your assistance with management of data and

analysis;

Environmental Health colleagues, thank you for your support and motivation

during my studies;

Mr MM Mokoena, thank you for your assistance during field work, data

collection and data capturing;

Professor JM Ndambuki, for proof reading some of my work;

Professor M Muchie for encouraging me to publish a book chapter based on

my work;

The Tshwane University of Technology and the South African Medical

Research Council for financial assistance and

Wellcome Trust through Scientists Networked for Outcomes from Water and

Sanitation (SNOWS), for capacity building and financial support.

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ABSTRACT

Access to safe and reliable water supply is still a major challenge in most rural

households of South Africa (SA). Currently, there is no sustainable way used, in rural

households, for managing risks in water to ensure timeous access to safe water

despite inconsistency of water supply. The study used mixed research

methodologies to investigate the manner in which household water safety is

managed in rural and peri-urban settings and included desktop study review and

observations, group interviews, questionnaires and water quality analysis. The

research intended to answer the main research question “How best can we improve

domestic safe water management in poor and rural areas through policy?”

Desktop study review was used to compare water service indicator’s standards set

internationally and in SA. In addition, a field study comprising of two case studies was

used to obtain data in different village settings of Vhembe District Municipality. The

first case study used group interviews in villages affected by cholera, to establish a

real life status of water safety management practices to see if they were still adhering

to safe water practice measures used during an outbreak. The second case study

used a structured questionnaire to conduct in-depth interviews to explain water safety

management practices in households. The data was supplemented by water quality

studies which looked at faecal indicators microorganisms (total coliforms, E. coli and

enterococci) to establish the safety of the water used. Both case studies used

observations to complement what was reported by the respondents in villages

experiencing water shortages and those with plentiful supply of water.

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The results of literature review acknowledges that compliance to these indicators is

still a major challenge both internationally and in SA. Though service level indicators

are outlined in the Water Supply and Sanitation Policy White Paper of SA, there was

no methodology used by local authorities to assess its service level against the

standard for early detection of risks in village settings. However, for prevention of

risks in water, Water Safety Plans (WSP) is practiced up to a tap, but not at

household level.

The field studies found that the communities used mixed water sources (river,

springs, tanks, boreholes, private drilled wells and communal taps) due to unreliable

water supply, which makes management of health risks and water safety at

household level very complex. Identification of health hazards which included

intermitted water supply, poor hygiene practices and poor water quality in water

sources and in containers makes communities vulnerable to public health risks. The

results indicated that history of cholera outbreaks or living in villages with scarcity or

plentiful water sources does not influence the communities to manage water safely at

home. The study concluded that safe water management practices in all households

was not practised properly, despite the diverse situations the communities find

themselves in.

WSP for rural communities and assessment of risks through systematic procedure of

household water safety plan; and improvement of water services at domestic level

through policy, could speed up the public health gains thus improving the lives of the

most vulnerable communities in poor and rural households. Therefore, this study

suggests the establishment of simple household WSP to be included in policy with

the aim of improving public health gains in both rural and developing countries.

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TABLE OF CONTENTS

DECLARATION .......................................................................... i

DEDICATION ............................................................................. ii

ACKNOWLEDGEMENTS ......................................................... iii

ABSTRACT .............................................................................. iv

LIST OF FIGURES .................................................................. xv

LIST OF TABLES .................................................................. xvii

LIST OF EQUATIONS ............................................................ xix

LIST OF ACRONYMS ............................................................. xx

CHAPTER 1: INTRODUCTION ................................................. 1

1.1 INTRODUCTION TO THE STUDY ........................................................................ 1

1.2 BACKGROUND OF THE STUDY ......................................................................... 4

1.3 RESEARCH QUESTIONS ................................................................................... 8

1.3.1 Primary research Questions ....................................................................... 8

1.3.2 Secondary research questions ................................................................... 8

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1.4 STATEMENT OF THE PROBLEM ........................................................................ 9

1.5 PURPOSE OF THE STUDY................................................................................ 10

1.5.1 Primary Objective ..................................................................................... 10

1.5.2 Secondary Objectives .............................................................................. 10

1.6 SIGNIFICANCE OF THE STUDY ........................................................................ 11

1.7 LIMITATIONS ..................................................................................................... 12

1.8 THE OUTLINE OF THE STUDY .......................................................................... 13

1.9 ETHICAL CONSIDERATION ............................................................................. 15

1.10 SUMMARY ........................................................................................................ 16

CHAPTER 2: LITERATURE REVIEW ..................................... 17

2.1 INTRODUCTION ................................................................................................ 17

2.2 CONCEPTUAL FRAMEWORK OF BASIC WATER SERVICE DELIVERY ......... 19

2.2.1 Accessibility ............................................................................................. 20

2.2.2 Availability ............................................................................................... 23

2.2.3 Potability .................................................................................................. 26

2.3 BENEFITS AND LIMITATIONS OF USING INDICATOR BACTERIA FOR WATER

QUALITY ANALYSIS ................................................................................................. 31

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2.4 HOUSEHOLD WATER SAFETY AND MANAGEMENT ...................................... 32

2.5 NON-MICROBIAL PARAMETERS ..................................................................... 34

2.5.1 pH ................................................................................................................

2.5.2 Turbidity ................................................................................................... 35

2.5.3 Electrical Conductivity .............................................................................. 36

2.6 QUANTITATIVE MICROBIAL RISK ASSESSMENT OF DRINKING WATER

QUALITY IN HOUSEHOLDS ..................................................................................... 36

2.7 POLICIES AND DOCUMENTS REGULATING BASIC WATER SERVICE

DELIVERY IN SOUTH AFRICA ................................................................................. 38

2.8 AVAILABILITY ASSESSMENT ........................................................................... 44

2.9 ACCESSIBILITY ASSESSMENT ........................................................................ 46

2.10 POTABILITY ASSESSMENT ............................................................................ 49

2.11 GENDER AND HOUSEHOLD WATER SAFETY MANAGEMENT .................... 51

2.12 SUMMARY ....................................................................................................... 52

CHAPTER 3: METHODOLOGY ............................................. 55

3.1 INTRODUCTION ................................................................................................ 55

3.2 THE THEORETICAL FRAMEWORK OF CASE STUDIES METHODOLOGY ..... 56

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3.3 DESCRIPTION OF STUDY SETTING ................................................................ 57

3.3.1 Case Study 1 ............................................................................................................. 57

3.3.2 Case study 2 .............................................................................................................. 61

3.4 STUDY DESIGN ................................................................................................. 65

3.5 DATA COLLECTION AND SAMPLING ............................................................... 67

3.5.1 Questionnaire development for case study 1 ............................................................... 67

3.5.2 Case study 1 data collection........................................................................................ 68

3.5.3 Data collection and questionnaire development of case study 2 .................................. 69

3.5.3.1 Data collection plan case study 2 .................................................................. 69

3.5.3.2 Study population and sampling case study 2 ............................................... 70

3.5.4 Consent form ............................................................................................................. 71

3.5.5 Diarrhoea disclosure .................................................................................................. 72

3.5.6 Questionnaire development........................................................................................ 73

3.5.6.1 Questionnaire structure for case study 2 ....................................................... 73

3.6 PILOT STUDY ..................................................................................................... 75

3.6.1 Introduction ................................................................................................................ 75

3.6.2 Background of pilot study setting ................................................................................ 75

3.6.3 Fieldwork procedure for pilot studies .......................................................................... 76

3.6.4 Questionnaire adjustment .......................................................................................... 77

3.7 DATA COLLECTION CASE STUDY 2 ................................................................. 78

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3.7.1 Household survey ....................................................................................................... 78

3.7.2 Water quality assessment .......................................................................................... 78

3.7. 2.1 Detection of physical parameters ................................................................. 79

3.7.2.2 Detection of microbiological parameters ....................................................... 80

3.8 DATA ANALYSIS ................................................................................................ 81

3.8.1 Case study 1 data analysis ......................................................................................... 81

3.8.2 Case study 2 data analysis......................................................................................... 81

3.9 SUMMARY ......................................................................................................... 82

CHAPTER 4: RESEARCH FINDINGS .................................... 84

4.1 INTRODUCTION ................................................................................................ 84

4.2 DEMOGRAPHIC COMPOSITION OF THE STUDY ............................................ 85

4.3 DESCRIPTION OF WATER SERVICE LEVEL IN EACH VILLAGE ..................... 91

4.3.1 Type of water sources used and availability ............................................. 91

4.4 HOUSEHOLD WATER TREATMENT ................................................................. 99

4.5 CONTAINER HYGIENE .................................................................................... 100

4.6 CONTAINER CLEANING METHODS ............................................................... 104

4.8 CONDITION OF HYGIENE IN PLACES WHERE WATER IS STORED ............ 106

4.9 ACCESSIBILITY OF HOUSEHOLD WATER SOURCES .................................. 109

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4.10 DISTANCE FROM HOUSEHOLD TO WATER SOURCES ............................. 110

4.11 TRIPS TO WATER SOURCES ....................................................................... 112

4.12 HEALTH EDUCATION AND COMMUNICATION RELATED TO WATER

SERVICE ................................................................................................................ 113

4.13 WATER QUALITY ........................................................................................... 115

4.14 PHYSICAL PARAMETERS............................................................................. 115

4.15 MICROBIOLOGICAL QUALITY OF DRINKING WATER SOURCES AND

WATER STORED IN CONTAINERS. ...................................................................... 121

4.16 SUMMARY ..................................................................................................... 129

CHAPTER 5: DISCUSSION .................................................. 131

5.1 INTRODUCTION ................................................................................ 131

5.2 WATER SOURCES, ACCESSIBILITY AND RELIABILITY OF WATER SERVICE.

................................................................................................................................ 131

5.3 DRINKING WATER QUALITY .......................................................................... 135

5.4 CONTAINER HYGIENE AND ENIVIRONMENTAL CONDITIONS OF

HOUSEHOLDS ....................................................................................................... 140

5.5 COMMUNICATION OF RISKS IN WATER AND TREATMENT ........................ 143

5.6 SUMMARY ....................................................................................................... 147

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CHAPTER 6: HOUSEHOLD WATER SAFETY PLAN ......... 149

6.1 INTRODUCTION .............................................................................................. 149

6.2 OVERVIEW OF THE HOUSEHOLD WATER SAFETY PLAN ........................... 150

6.3 DEFINITION OF WATER SAFETY PLAN AND RISKS ASSOCIATED WITH

HOUSEHOLD WATER SUPPLY ............................................................................. 156

6.4 HOUSEHOLD WATER TREATMENT AND STORAGE ANALYSIS AND RISK

ASSESSMENT ........................................................................................................ 158

6.5 THE PROCESS OF THE HOUSEHOLD WATER SAFETY PLAN ..................... 164

6.6 RISK ASSESSMENT OF WATER SERVICE LEVEL INDICATORS .................. 164

6.7 RISK ASSESSMENT OF HOUSEHOLD WATER ........................................ 169

6.8 HOUSEHOLD WATER SAFETY PLANS .................................................. 172

6.9 SYSTEMETIC APPROACH OF HOUSEHOLD WSP IN RURAL HOUSEHOLDS ...

................................................................................................................... 173

6.10 PREREQUISITE ASSESSMENT AND FORMULATION OF A TEAM 173

6.11 ON-SITE RISK ASSESSMENT ............................................................ 174

6.12 HAZARD ANALYSIS AND CONTROL MEASURES ................................... 175

6.13 SIMPLIFIED HOUSEHOLD WSP FOR RURAL HOUSEHOLD .................... 175

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6.14 SUMMARY ..................................................................................................... 180

CHAPTER 7: CONCLUSION AND RECOMMENDATIONS . 182

7.1 INTRODUCTION .............................................................................................. 182

7.1.1 Desktop study Review ........................................................................... 182

7.1.2 Case study 1 ......................................................................................... 184

7.1.3 Case study 2 ......................................................................................... 185

7.1.4 Household Water Safety Plan ................................................................ 188

7.2 CONCLUSION .................................................................................................. 189

7.3 STRENGTH AND WEAKNESSES OF THE STUDY ......................................... 190

7.4 RECOMMENDATIONS .................................................................................... 191

7.5 FUTURE RESEARCH STUDIES ...................................................................... 192

REFERENCES ....................................................................... 194

APPENDICES ........................................................................ 228

APPENDIX A: RESEARCH QUESTIONS (CASE STUDY 1) .................................. 229

APPENDIX B: HOUSEHOLD SURVEY QUESTIONNAIRE (CASE STUDY 2) ......... 237

APPENDIX C: ETHICS APPROVALS ..................................................................... 261

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APPENDIX D: PROVISIONAL INFORMED CONSENT FORM ................................ 265

APPENDIX E: TYPE OF WATER SOURCES USED AS PER SOCIO-ECONOMIC

STATUS-WATER SOURCES ................................................................................. 270

APPENDIX F: WATER AVAILABILITY AS PER SOCIO-ECONOMIC STATUS ...... 271

APPENDIX G: PERIOD WHEN COMMUNAL WATER WAS AVAILABILITY AS PER

SOCIO-ECONOMIC STATUS ................................................................................. 272

APPENDIX H: ENVIRONMENTAL HYGIENE PRACTICES IN HOUSEHOLDS AS

PER SOCIO-ECONOMIC STATUS ......................................................................... 273

APPENDIX I: CONTAINER HYGIENE AS PER SOCIO-ECONOMIC STATUS ....... 274

APPENDIX J: CONTAINER CLEANING METHODS AND PRIOR USE AS PER

SOCIO-ECONOMIC STATUS ................................................................................. 275

APPENDIX K: HOUSEHOLD WATER SOURCES AND TREATMENT AS PER

SOCIO-ECONOMIC STATUS ................................................................................. 276

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LIST OF FIGURES

Figure 3. 1: Map of Nwanedi Area (Oxi explorer maps 2010) ................................... 58

Figure 3. 2: River water used for drinking purposes .................................................. 58

Figure 3. 3: Communal water collection point ........................................................... 60

Figure 3. 4: Sinthumule and Tshifhire study areas (Google maps, 2010).................. 62

Figure 3. 5: Sinthumule setting and distribution of private drilled water tanks ........... 63

Figure 3. 6: Communal water collection point- Sinthumule village ............................ 63

Figure 3. 7: Tshifhire setting ...................................................................................... 64

Figure 4. 1: Water source types used by the groups within study area (n=21) .......... 92

Figure 4. 2: Cumulative frequency (%) of unavailable water supplies (yard etc. water

sources) .................................................................................................................... 99

Figure 4.3: Travelling distance to Primary water sources (0.00-household percentage;

0-10m travel distance and Yard etc. water sources) ............................................... 111

Figure 4. 4: Travel distance from households to water sources using independence-

Sample Kruskal-Wallis test. (1.00 (0-10m), 2.00(>10m≤50m), 3.00 (>50m≤100m),

4.00 (>100m≤200m) and 5.00(>200m) .................................................................... 112

Figure 4. 5: Scatter plot of pH measurement between the water source used in

households and water stored inside the container .................................................. 117

Figure 4. 6: Scatter plot of turbidity measurement between the water source used in

households and water stored inside the container .................................................. 118

Figure 4. 7: Scatter plot of Electrical conductivity measurement between the water

source used in households and water stored inside the container .......................... 119

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Figure 4. 8: Independent-Sample Kruskal Wallis Test of Water Sources

Contaminated with total Coliforms. (box- 25th centile, 0- out layers, * extreme out

layers). .................................................................................................................... 125

Figure 4. 9: Independent- Sample Kruskal Wallis Test of water sources contaminated

with E. coli. (box- 25th centile, 0- out layers, * extreme out layers). ....................... 126

Figure 4. 10: Independent- Sample Kruskal Wallis Test of water sources

contaminated with enterococci. (box- 25th centile, 0- out layers, * extreme out layers).

................................................................................................................................ 127

Figure 4. 11: Proportion of drinking water counts with enterococci counts in drinking

water sources .......................................................................................................... 128

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LIST OF TABLES

Table 2. 1: Comparative analysis of basic water access and availability indicators

between international and South African standards. ................................................. 21

Table 2. 2: Water quality indicators based on both International (WHO, 2008) and

DWA, 1998; South African Bureau of Standard, 2011) ............................................. 28

Table 2.3: Strategic documents and legislations on basic water service delivery in

South Africa ............................................................................................................... 42

Table 2. 4: Availability scores (Based on measurement shown in DWA, 1994) ........ 45

Table 2. 5: Accessibility score (Based on measurement indicated by DWA, 1994) .. 49

Table 2. 6: Potability score (Adapted from WHO/UNICEF, 2012) ............................. 50

Table 4. 1: Demographic composition and water service level of study area: case

study 1 ....................................................................................................................... 86

Table 4. 2: Demographic information of case study 2 ............................................... 90

Table 4. 3:Household water sources available at Sinthumule and Tshifhire villages 94

Table 4. 4: Water service level of study area: Case study 2 ...................................... 96

Table 4. 5: Water service level of study area: case study 2 ...................................... 98

Table 4. 6: Unavailability of water in sources ............................................................ 98

Table 4. 7: Container hygiene inside and outside ................................................... 102

Table 4. 8: Hygiene condition of containers as per socio-economic status ............. 103

Table 4. 9: Container’s prior use ............................................................................. 104

Table 4. 10: Container cleaning methods ................................................................ 105

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Table 4. 11: Frequency (%) of cleaning water Tanks connected to a Private Drilled

Well ......................................................................................................................... 106

Table 4. 12: Condition of place where water is stored ............................................. 107

Table 4. 13: Condition of hygiene where water is stored according to socioeconomic

status ....................................................................................................................... 108

Table 4. 14: Distance travelled to water source ...................................................... 110

Table 4. 15: Types of communication provided to the communities ........................ 114

Table 4. 16: pH, turbidity and conductivity measurements in drinking water sources

................................................................................................................................ 116

Table 4. 17: One-way ANOVA output between physical parameter in water sources

................................................................................................................................ 120

Table 4. 18: Concentration of microbiological counts in water sources ................... 123

Table 4. 19: Concentration of microbiological counts in container water ................. 124

Table 6. 1: Scoring matrix of risks outlined by (WHO, 2011) ................................... 161

Table 6. 2: Preliminary and onsite Hazard analysis of household drinking water,

adapted from Pérez-Vidal et al., (2013)................................................................... 167

Table 6. 3: Risk assessment matrix in household water Adapted from Pérez-Vidal et

al., (2013) ................................................................................................................ 168

Table 6. 4: Checklist for Household WSP- Pre-requisite assessment- .................... 178

Table 6. 5: Checklist for household drinking water-onsite assessment ................... 179

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LIST OF EQUATIONS

Equation 2. 1: Formula determining volume of water accessed by each person in

household. ................................................................................................................. 44

Equation 2. 2: Relationship between the proportions of population travelling a

distance of <or >200m to collect water [Based on measurement indicated in 1994

White Paper on Water Supply and Sanitation Policy (DWA1994)] ............................ 47

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LIST OF ACRONYMS

ANC- African National Congress

ANOVA- Analysis of Variance

CFU-Colony-forming Unit

DALY- Disability-Adjusted Life Year

DoH- Department of Health

DWA- Department of Water Affairs

E. coli- Escherichia coli

EPA- Environmental Programme Agency

GIS- Geographical information System

GPS-Global Positioning System

HACCP- Hazard Analysis Critical Control Point

JMP- Joint Monitoring Programme for Water Supply and Sanitation

km- kilometre

ℓ- litre

ℓ/c/d-Litres per capita per day

L95% CI- Lower 95% confidence Interval

m- metre

NTU- Nephelometric Unit

POU- Point Of Use

PRH- Poor and Rural Households

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QMRA- Quantitative Microbial Risk Assessment

RDP- Reconstruction and Development Programme

SA- South Africa

SANS- South African National Standards

SD- Standard Deviation

UNICEF- United Nations Children Funds

USGS- United states Geology Survey

WHO- World Health Organization

WSA’s-Water Service Authorities

WSP-Water Safety Plans

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CHAPTER 1: INTRODUCTION

1.1 INTRODUCTION TO THE STUDY

Access to safe drinking water is a formidable challenge in most developing countries

especially in poor and rural areas. About 6 to 9 million people are dying annually due

to water-related diseases (United Nations [UN], 2013a), World Health Organisation

[WHO] United Nations Children’s Fund [UNICEF] (WHO/UNICEF, 2012a).

Furthermore, the majority of these people reside in developing countries with

inadequate water and sanitation service. Rural areas have a high number of people

without access to safe water as compared to urban areas (United Nations, 2013a).

Most of these communities find themselves travelling long distances and spend long

hours in fetching water (Nnaji, Eluwa & Nwoji, 2013). Hence, often that collected

water is unsafe and of public health risks.

The key reasons for providing safe domestic water supply in poor and rural

households are to improve their health, hygiene and welfare, which may also lead to

economic improvement (Verhagen, 2004). Unfortunately, these requirements are still

a dream in rural communities. Consequently, the primary objective for providing safe

domestic water supply is to prevent health risks associated with waterborne diseases

(WHO, 2007).

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In most countries where water access is a challenge, there are programmes that aim

at the improvement of water services that provide a sufficient volume of safe drinking

water in a sustainable manner to consumers at different points of use (Tanzania

Water Aid, 2009). However, in SA Water Supply and Sanitation Policy White Paper

was developed in 1994 to address the backlog of water and sanitation services that

existed prior to dispensation of a democratic government (Department of Water

Affairs [DWA], 1994). The policy described the manner in which Water Service

Authorities (WSA’s) should provide water services. It further benchmarked water

services using measurable indicators’; namely: potability, availability and accessibility

(Jagals, 2006, Department of Water Affairs [DWA], 1994). However, the delivery of

water services is currently facing many challenges due to poor and unsatisfactory

service rendered to the communities (Tapela, 2012). Subsequently, this lead to

community unrests as the volume of water delivered to the households is usually not

sufficient for household use.

Despite the availability of policy, the main reasons contributing to lack of access to

safe water in SA include unreliable water supply and lack of capacity in rendering the

sustainable services by the WSA’s (DWA, 2010a). The study conducted by Rietveldt,

Haarof & Jagals (2009), found that some of the Poor and Rural Households (PRH) in

SA, have difficulties with accessing sufficient volumes of potable water because of

the unavailability of a basic water service as well as poor maintenance of

infrastructure and operations in areas where such infrastructure is available. Most of

these communities resort to various unmonitored water sources such as unprotected

springs, wells and rivers (Jagals, 2006; Evans et al., 2013).

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Even in areas where there is water services, connections of tap water are often not

delivered into the dwellings but to communal standpipes outside houses; otherwise

requiring households to traverse water to some distances from these supply points

(taps) with plastic containers to collect and then store the water at home for domestic

use. This situation is shown to adversely affect the health-related microbial quality of

the water kept in such closed containers (Trevett et al., 2005; Jagals, Jagals &

Bokako, 2003; Joubert, Jagals & Theron, 2003). Apparently posing risks of disease

outbreaks associated with acute diarrhoea such as cholera. Consequently,

inadequate safe water supply and unhygienic environment being the main

contributory factor of the disease (WHO, 2006).

The emergence of waterborne disease such as cholera in rural areas of Vhembe

District Municipality (VDM) and other areas in Limpopo Province, where water

services was available; was linked to poor hygiene caused by inadequacy of water

and sanitation services as well as poor access to safe water (DWA, 2009a). A major

factor linked to outbreaks of this nature was lack of knowledge amongst households

on the safe way of managing their water for domestic use in situations where access

to unsafe water was the only option (Department of Health [DoH], 2009).

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1.2 BACKGROUND OF THE STUDY

The domestic safe water management in PRH setting in terms of hygiene play a

major role in the transmission pathways of acute diarrhoea (Hunter, Toro & Bartram,

2010). However, collection of water and its delivery at household level create

challenges of contamination at the point of use (POU), unlike the water accessed

from safe sources (Hunter, Jagals & Cameroon, 2009; Clasen, 2010). The factors

that contribute to contamination of clean water include the use of dirty containers

stored in unhygienic manner; storing water at the dirty environment which is dusty;

and dipping dirty hands in drinking water; as well as using dirty cups to scoop water

for drinking purposes (Trevett et al., 2005; Clasen, 2006; Brown, 2008; Gundry et al.,

2006). However, the challenge is that there is less effort made in reduction of

contamination of water at the POU within the households in most rural areas of SA.

Most of the focus dwells on the point of collection, which is usually at the tap. Such

practice could be of challenge, as early detection of risks at the POU within the

households is not present.

To prevent such risks, the WHO developed the Water Safety Plan (WSPx) that is

used to identify risks in water before it reaches the consumer (WHO, 2005). The

main objective of this safety plan is to discourage the detection of risks at the point of

water supply. However, WSP is the only acceptable way for early detection of risks

for effective safe water management and control. As a way to improve safe water

supplies, WSP is the first step to mitigate the risks in water sources that could reduce

the public health gains to the consumers (WHO, 2009). Since its inception, most of

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the countries including SA have adopted WSP as part of their risk assessment

strategy to ensure the provision of safe water up to the tap. The concept is of

beneficial to those who access water through multiple taps within their households.

Therefore, rural communities that access water outside their households could have

some challenges in maintaining safe water provided due to re-contamination that

could occur at the POU.

The introduction of incentive-based Blue Drop Programme in 2008 (DWA, 2009b) is

regarded as the key performance indicator in provision of safe water to the

communities by WSA’s. Blue Drop Programme regards safe water as the one in

which E. coli should be <1/100mℓ to avoid acute illness according to South African

National Standard [SANS] 241-2011 (South African Bureau of Standard [SABS],

2011). However the performance base targets suggest that there should be at least

95% compliance of all water sources under excellent category; 93% good and less

than 93% of unacceptable drinking water quality in water sources (Swart, 2014).

Subsequently, 95% compliance of water system in water represent the effectiveness

of Blue Drop process and safe water provision to the public.

The purpose of this regulation is to introduce the holistic approach of WSP in drinking

water and provision of a systematic, transparent approach to consistently provide

safe water for public health gains. Since its inception in 2009, there was a noticeable

progress in terms of compliance in the provision of potable water. In the past years

between 2009 to 2011 the average Blue Drop score in SA WSA’s was 51.4% (n=107)

(2009), 67.2% (n=153) (2010) and 72.9% (n=162) (2011) respectively for the

assessed WSA’s (DWA, 2009c; DWA, 2010b; DWA, 2011). Therefore, this suggests

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an improvement in compliance with water safety regulations during that period and

commitment of the SA government in providing safe water to its communities.

The prevention of health risks at household level is the main aim of practicing water

safety management in water systems available in various parts of SA including

Limpopo Province. The involvement of municipalities in the province is the first step

towards showing commitment to the provision of potable water to the communities.

In 2011 Blue Drop Assessment outcomes indicated that a total of 64 water systems

were assessed in Limpopo Province and the scores ranged from 40,82% (2009c),

54,9% (2010) and 64% (2011) respectively; while in 2012 report, 74.9% systems

compliance was recorded. However, VDM is one of the municipalities that always

took part in the WSP assessments that took place every year since 2009 (DWA,

2012). Since 2009, the average Blue Drop Assessment score was 45, 06%.

Whereas in study areas, Blue Drop score of 2011 at Tshifhire treatment plant was at

43.65% and at Sinthumule 21,03% was recorded (DWA, 2011). The outcomes of the

assessment further indicated that there was no consistent monitoring of water

sources at Sinthumule area by the district; hence, there was also a lower level of

compliance in drinking water quality. This could be due to inconsistent availability of

water at the area (Nengovhela, 2006). Whereas at Tshifhire, monitoring was

consistent but water quality was not sustained (DWA, 2011).

Both results in these two areas show that there are factors that pose a public health

threat for drinking water quality that was reported not safe. Consequently, due to the

set-up of the area, quality of water could deteriorate further if the collection of water

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occurred on the street tap and stored in containers at the households for later use.

However, ensuring household water safety to the POU is not part of the Blue Drop

performance. As such, the good intension of policy to provide reliable safe water

become ineffective due to likelihood of water contamination during collection,

transportation, storage, and use from domestic water containers (Beumer et al.,

2002).

Water Supply and Sanitation Policy White Paper of 1994; in SA does not address

issues of risk assessment to ensure water safety at the POU (DWA, 1994). The

focus is mainly on basic water supply to the public i.e. up to the point of delivery,

which in poor and rural communities often accessed on the street and not in the

household. There is a definite gap in the policy on safe water management in a

domestic setting from the point of collection to storage and consumption. Ultimately,

the users manage water issues on their own in terms of both quantity and quality.

WHO/UNICEF (2012c) indicated that this challenge could be better managed by the

development and implementation of the Household Water Treatment and Storage

(HWTS) strategy that could also have a positive contribution in the formulation of

household water policy by 2015. This recommendation could be effective if WSA’s

could adopt the household water safety plan to address various household water

safety risks associated with the deterioration of water quality at the POU.

Subsequently, the use of environmental health education should be the major issue

to improve health literacy among rural communities. It is therefore the intention of

this research to demonstrate how best can the water at the POU be safely managed

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in PRH settings in the Vhembe district of the Limpopo Province and the way in which

domestic safe water management can be addressed through policy instruments.

1.2 RESEARCH QUESTIONS

1.3.1 Primary research question

To address the purpose of the study as outlined in 1.5 the primary research question

observed was “How best can we improve domestic safe water management in

PRH through policy?”

1.3.2 Secondary research questions

Out of the primary research questions, identified secondary questions were as

follows:

What are the policy implications on basic water service level in rural households

of South Africa as compared to international water service standard indicators?

To what extent does cholera outbreaks changes the way in which rural

communities manage their household water?

What are the current household water services and practices in peri-urban areas

of South Africa?

What is the status of drinking water quality used in households?

What are the steps followed to develop a household water safety plan?

How does a household WSP inform drinking water policy?

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1.4 STATEMENT OF THE PROBLEM

Unsafe water is a global challenge that account to 88% of acute diarrhoea

prevalence (WHO/UNICEF, 2009). The challenges of inadequate provision of

sustainable potable water in rural areas including SA, lead to an increased number of

children with diarrhoea due to unsafe water used when potable water is not available.

Diarrhoea is the leading cause of death in children under the age of five in SA

(Census, 2014). However, various intervention studies using different water

treatment methods at the POU, improved the state of health in most developing

countries where disease outbreaks occurred. However, it is unfortunate that up to

now, there is no single method used that could sustain total effectiveness of water

safety at the POU; as it is highly dependent on the way in which individuals manages

water at household level.

The way in which domestic water is managed in a PRH setting in terms of hygiene

play a major role in the transmission pathways of acute diarrhoea (Hunter, 2009a).

Environmental health education on safe storage of water and treatment are amongst

some of the household water safety management to curb the continuation of

outbreaks in developing countries (WHO/UNICEF, 2012; South African Government

Communication Information System, 2008). The main challenge is that few days

after the outbreaks people go back to their original unhygienic environmental health

practices. The behaviour similar to these could mean failure to understand the

importance of safe water management; which in a way indicates poor health literacy

and inability of the community to invest in their own health. Water Supply and

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Sanitation Policy White paper of 1994 in SA does not address the issue of safe water

and risk management at household level but its focus is currently at the point of

delivery (DWA, 1994). It is therefore, the intention of this study to outline the need for

holistic approach i.e. WSP at household level supported by education on

environmental health practices.

1.5 PURPOSE OF THE STUDY

1.5.1 Primary Objective

The main objective of the study is to assess environmental health practices related to

current domestic water management in PRH and the extent to which policy could

address the impact of these risks.

1.5.2 Secondary Objectives

To review and to make comparisons between international countries and SA on the

current situation on basic water service level associated with household water

management;

To determine basic level of household water management practices following an

outbreak of cholera in rural areas of Limpopo province;

To scrutinise households on domestic water quality and practices and

To develop household water safety plan.

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1.6 SIGNIFICANCE OF THE STUDY

Household water safety management is crucial and has become the most popular

topic under discussion in the world recently; due to the cases of diarrhoea that are

not decreasing for the past few years (WHO/UNICEF, 2009b). Hence, 88% of the

world diarrhoeal cases are preventable according to WHO (2007). It should be noted

that the world is changing its focus from water system coverage to the improvement

of water safety at the POU through HWTS. A target of 30 more countries to develop

HWST policy by 2015 has been set to show commitment in improving water safety in

households (WHO/UNICEF, 2012c). Therefore, this study focuses on the contribution

to the life of South Africans in the following ways:

The study on domestic water management will outline what is currently happening

in some parts of SA to bring new ideas on the prevention of acute diarrhoeal

disease in rural and poor households;

The study presents a need for the shift in focus from national to local water

management especially at the POU in household level to improve the public health

gain;

The research will assist various spheres of government from the national to local

level to realize the need for improved water service and water safety management

in household inclusion in the policy as another way to prevent acute diarrhoea

diseases;

The municipal health service and National DoH makes an informed decision on the

way in which safety of water could be streamlined into their policies, monitored and

managed at household for public health gains in communities;

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Most importantly, the development of a household WSP will give the decision makers

an opportunity to include household water safety issues in their policy reviews. That

could lead to ensuring that rural and poor communities manage their own health

through application of the appropriate knowledge on the prevention of acute

diarrhoea.

1.7 LIMITATIONS

The study was conducted in the Limpopo Province in VDM only. Although there were

two case studies done, the number of households’ surveys conducted was limited

and focused to one district. There is a need to conduct such studies to other areas in

SA with an even larger sample size to determine the situation in other provinces.

Time constraints and funds are construed as two of the limitations to covering a large

sample. In case study 1, a convenient sampling was used limited to the number of

participants available by the time of the study. The purpose was to get the

information as it happens. In case study 2, most households could not respond to

health related questions as some of them linked diarrhoea with HIV/AIDS. Some of

the household’s members did not even want to talk about their income and personal

hygiene. Efforts were made to approach the same household using unknown field

workers and the strategy worked as the response rate improved. Despite the

improved data on diarrhoea, the level of diarrhoea prevalence was too low to

supplement the data obtained from the households. Although health data in

households could not be reported, the supplementary information was considered

sufficient to support the stated conclusions. The findings on poor safe water

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management and contamination of drinking water used in households suggested that

the communities were at risk.

1.8 THE OUTLINE OF THE STUDY

This section presents the overall summary of the organisation structure of the thesis.

The thesis is characterised by seven Chapters outlined as follows:

Chapter 1: Presents the introduction and background of the entire study. The

Chapter introduces what the study is all about (that is (i.e.), the background, research

problem and the objectives).

Chapter 2: Presents an extensive literature review on management of household

water and risk assessment of drinking water. Policy implication on basic household

water service level and indicator standards internationally and in SA also outlined.

The Chapter closes by identifying gaps related to domestic safe water management.

Chapter 3: Presents the methodology of the study and description of case studies

done. The study used both qualitative and quantitative methods that included

observations, group interviews, questionnaires and water quality analysis to

determine the way in which the communities managed their drinking water.

Chapter 4: The Chapter presents the results and interpretation for all case studies.

The findings include demography of the areas of investigations, the water service

level, environmental health practices in relation to drinking water used in households,

community behaviour after cholera outbreak, reliability of water sources and water

quality analysis. The results will bring an overview on how management of drinking

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water from the point of collection, household storage point and at the POU is done.

The water quality results will bring evidence of the area of risks identification; at the

point of collection or at the POU.

Chapter 5: Discusses the study based on the findings in Chapter 4. The discussion

is based on the outcomes of water service level in each area and the way it linked

with the demography outcomes of the study. Discussions also include hygiene

assessment, sources used, household water practices, and water quality outcomes

from the source to the POU. The discussion outlines the gaps in household water

safety management and relates the findings to desktop studies in Chapter 2.

Chapter 6: Suggests ways of managing risks through household water safety plan

based on the results and discussion in Chapter 4 and 5 supported by desktop study

review in Chapter 2 to indicate contributions to a new knowledge brought by the

study. The cross-reference in this chapter led to the formulation of a household

water safety framework and plan that indicates a systematic way of conducting risk

assessment of drinking water used, from the water collection point (tap) to the POU.

This Chapter also established a simple household WSP for rural areas; and suggests

inclusion of policy framework on household water safety management in water quality

related policy.

Chapter 7: Arrives at conclusion and makes recommendations. In general, Chapter

7 highlights the overall conclusion on the status of the domestic safe water

management in SA and determination of the need to include it in the policy. The

establishment of whether the research questions and the objectives are achieved

was also outlined in this Chapter. Finally, the Chapter made recommendations to

highlight weaknesses and strength of the study; and concluded by outlining further

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studies needed to improve household water safety as part of local water safety

management.

1.9 ETHICAL CONSIDERATION

Ethics approval was duly obtained from the Tshwane University of Technology

(TUT), by Research Ethics committee (see Appendix c); for collection of data

in relation to case study 1. The following approvals were obtained for case

study 1 and 2:

Case study 1 was based on the baseline questions from toolkit instrument as

attached in Appendix C;

Permission From the Sinthumule tribal authorities and the TUT Research

Ethics committee (see Appendix C);

Consent to conduct study was obtained from the participants prior to any data

obtained;

Tshwane University of Technology (TUT) Research Ethics Committee

approved on the basis of the approval of the data collection tool (questionnaire

and observations involving households) as well as informed consent forms

used to recruit households. Formal work did not commence before the final

approvals were granted (see attached Appendix C);

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1.10 SUMMARY

The Chapter outlines the introduction and background of the entire study. The study

on household water safety management focuses on the scrutiny of current water

service and the way in which WSA’s respond to the indicators stipulated in the Water

and Sanitation Policy White Paper. The main objective is to minimize water related

diseases and outbreaks. The study follows the idea of WSP and Blue Drop, which

focuses on the early detection of risks in water from the source to a point of

collection. Hence, this study addresses early detection of risks from the point of

collection to a POU at household level. The Chapters stipulated in section 1.8 of this

document tried to scrutinize the way in which water safety management practices in

households from both improved and non-improved sources is done.

The study was arranged in the form of case studies on the basis of which issues such

as environmental health practices related to water management, water quality

assessment from the source to the POU and continuous environmental health

practices to safe water management by communities after an outbreak of cholera are

discussed. The outcomes for the study will indicate if there is a need for water safety

management at household level. The new ideas emanated from this study will be of

value to policy decision makers towards the prevention of acute diarrhoeal disease in

rural and poor households. Most importantly, rural and poor communities will be able

to manage their own health through the application of the appropriate knowledge on

how to prevent acute diarrhoea to improve public health gains.

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CHAPTER 2: LITERATURE REVIEW

2.1 INTRODUCTION

Although it is the right of every human being to access water supply which is

sustainable, affordable and safe (United Nations (2013a), 760 million people

worldwide are still living without potable water (WHO/UNICEF, 2012a). The United

Nations’ Millennium Development Goal (MDG) requires every country to half the

number of people without access to water and sanitation by 2015 (United Nations,

2005a). Currently more than 50% of countries worldwide have reached the target,

although Sub-Saharan countries are still at 47% (WHO/UNICEF, 2012a). South

Africa (SA) is counted amongst those countries which reached the target by

providing 93% of its communities with access to water services (WHO/UNICEF,

2012b).

Despite this achievement, the disparities of water access and availability between

urban and rural communities are still a formidable challenge (Water Research

Commission, 2012). Worldwide, urban areas tend to have a more sustainable water

supply than rural areas (United Nations, 2013a). Since the beginning of MDG, the

poor were known to be the ones who suffered and were associated with unsafe

water supply. This is one of the reasons why most rural communities spend a great

deal time collecting water far away from their households, while most of those living

in urban areas enjoy the benefits of having tap water in their yards (Boone, Glick &

Sahn, 2011). People living in urban areas are often provided with acceptable water

services, while rural and informal settlements have low access to water services

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(Hosking & Jacoby, 2013), as provision of water services in these areas is prioritised

based on economic well-being of the area where they are residing. Most rural and

informal settlement communities do not enjoy such privileges because frequent

water supply remains a big challenge.

United Nations Human Rights encourage each country to develop policies which

ensure that water supply services are provided to all (United Nations, 2013b). The

SA government realised such rights long before, as indicated in the constitution,

stating the right to safe water supply as a mandate for each local municipality to

provide such services (SA Constitution Act, 1996; SA Water Service Act, 1997). The

White Paper on Water Supply and Sanitation Policy from the DWA (1994), explains

how water services should be provided. It is stated in this policy, that any water

service rendered should be accessible, available and potable (DWA, 1994). These

three concepts are regarded as the main conceptual framework to measure the level

of basic water service delivery in each WSA in SA. Indicators of these concepts

clearly show that 25 litres (ℓ) of water should be available daily to every individual

within 200 metre (m), at a flow rate of 10ℓ per minute.

To enhance affordability, free basic water regulation was set and based on these

indicators (DWA, 2002): The first 6000ℓ is provided free of charge to the poor,

calculated using households with eight members who should receive 25 ℓ/c/d (litres

per capita per day) for 30 days (DWA, 2002). The measurement was based on the

quantity of water which needs to be accessed by each member of the household per

day, as a basic water service level. Where such indicators are not met, water

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service delivery is taken as being compromised; and unfortunately most of WSA’s in

SA do not meet such requirements (Smith, 2010).

Currently in SA, there is no methodology to quantify access to basic water services

provided by WSA’s, as benchmarked by these indicators, especially in small-

localised rural areas where water is accessed outside the compound. It is the

purpose of this review to come up with a rapid methodology to estimate and quantify

water accessed by a community in a village, local Municipality or WSA’s and

benchmarked against the indicators that measure basic water service delivery and

the risks that could be associated with it. Where adequate water supply cannot be

maintained, WSP at household level should be employed, supported by continuous

education for the affected communities. The main question will be how the WSA’s

can quantify risks using indicators as a way of measuring its own service delivery in

rural communities.

2.2 CONCEPTUAL FRAMEWORK OF BASIC WATER SERVICE DELIVERY

The key issue in measuring basic water service delivery in SA is to access

continuous water supply in households without attaining any health risks. To meet

such requirements the water service should be available (water quantity), accessible

(distance travelled and time) and potable (drinkable and acceptable microbial water

quality). Once these requirements are met community risks become minimal. The

use of these concepts to measure basic water service delivery was made to WSA’s

to measure performance when infrastructure is provided (Smith, 2010). This could

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assist in rating the water service delivery efficiency, effectiveness and its

sustainability. Detailed analysis of each concept is discussed below.

2.2.1 Accessibility

Howard and Bartram (2003) describe accessibility of water service as the time spent

to travel and arrive at the water source and bringing potable water back to the

household as outlined in Table 2.1. However, they further indicated that every

household should have access to 20ℓ volume of water within a range of 1km in 30

minutes. The 1km radius is seen as unacceptable by other authors due to the time

spent, which is possibly more than 30 minutes, as it could be influenced by many

factors such as the route used, queuing time and well-being of the person collecting

water (Mansour, 2011). This international standard does not include the flow rate as

its standard is not limited to only one system used, as compared to SA. Dar and

Khan (2011) outlined some of the gaps related to the indicator as it does not

consider the route used, the queuing time as well as the system used to access the

water. Based on the analysis the study indicated the need for indicator’s review so

that the decision makers could be fully informed.

SA based its White Paper policy standard on tap water (DWA, 1994). This policy

outlined basic water delivery as the access to 25ℓ of water within 200m; the average

time related to this indicator is not specified as is the case with international

standards. The review by Wang and Hunter (2010) indicated that the

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environmental impact caused by the long distance to access water is unclear, but

there might be the probability of risk factors which will require more studies to

confirm the statement.

Table 2. 1: Comparative analysis of basic water access and availability indicators between international and South African standards.

SA is one of the countries with the highest achievement in terms of MDG level on

providing its communities with access to safe water, when compared to other African

countries. The infrastructure coverage was reported to be 97%, though the figure

International water accessibility indicators Description SA water accessibility indicators

Water Service level

Distance and time spent on water collection

Water volume available per capita per day

References Description of Household water service outcomes(SA and international indicators)

One-way water collection distance and time spent.

Estimate water volume available per person in the household

References

Bad water service delivery

>1000m

>30 minutes

<7.5 ℓ/c/ d

(Bartram & Howard, 2003; Sphere project, 2004)

Risk of utilising unsafe water sources

>200m

time not specified

<10 ℓ /c/d DWA, 2010

Acceptable basic water service

≤1000m

≤30 min

20 ℓ/ c/d Bartram & Howard (2003)

Acceptable basic household water required with minimal risk.

<200m

time not specified

25 ℓ /c/d DWA, 1994

Good water service for all

Household water connection available in the yard.

50-60ℓ /c/d

Bartram & Howard (2003)

Preferred household water that each person should access daily - low risk

50 ℓ /c/d 50 ℓ /c/ d

DWA, 2010

Excellent water service

More than one water connection within the household

100-30ℓ /c/d

Howard & Bartram, 2003; Moriarty et al., 2011

Outstanding household water service delivery with very low risk.

Not specified

Not specified

None

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itself does not reflect the true image of sustainable basic water services (DWA,

2010a). Despite high infrastructure coverage, it was indicated that many rural

households have difficulty in accessing sufficient volumes of potable water in areas

that are within the “served” communities due to poor maintenance and increased

population leading to high water demand, leaving the communities without water for

days (Hay et al., 2012). The incapacity of WSA’s in managing the maintenance of

water infrastructure remains a big challenge in SA (Hosking & Jacoby, 2013). The

current water supply unrests, due to water scarcity, are a way of expressing

dissatisfaction by the communities who do not have access to sustainable safe water

supply (Tapela, 2012).

The White Paper on Water Supply and Sanitation Policy in SA states that if water is

not available, WSA’s should provide the community with an alternative source within

24 hours (DWA, 1994). Often an alternative source is not provided, leaving the

community without water for months and thus rendering the infrastructure provided

inefficient (Hunter, Pond, Jagals & Cameron, 2009). The situation often causes

desperation that leads the communities to resort to unsafe water sources for the

sake of survival (Tapela, 2012). Therefore, communities will need household water

safety strategies to protect themselves from risks regardless of the manner in which

they access their water.

The distance where water is accessed determines the volume of water the

household can use, the risks to the people living in the household as the water

quantity could adversely affect its use and the maintenance of good hygiene

practices in households (Pickering & Davis, 2012).

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2.2.2 Availability

The concept water availability refers to any system or source that is capable of

producing a certain volume of safe water which could be accessed by the community

at any time. Various standards were set to make the concept measurable by the

users. The concept was also set internationally and most countries follow these

indicators as a way of measuring its basic water availability, as indicated in Table 2.1

(Howard & Bartram, 2003). SA has set its own standard based on the acceptable

volume of water suitable for its communities, as well as the time spent to access

such volumes, which together have direct impact on the management of water at

home. The water quantity accessed is one of the fundamental criteria which

characterise the state of water service received by the community. Where the

infrastructure is accessible but water is not available, confusion is caused within the

community. An alternative way of frequently monitoring the compliance of the

service rendered is for proper intervention and prevention of risks to the community

due to the high number of people without water access.

Availability of safe water at home could play an important role in decreasing the

household risks (Mellor et al., 2012) as outlined in Table 2.1. In addition, Jagals

(2006) describes the concept, water availability, as enough volume of water to the

user that is potable, equitable and consistently available for the purpose of drinking

and all domestic activities in a household; while the Sphere project (2004) defines

the availability of water in terms of emergency as water that does not take more than

three minutes to fill a volume of 20ℓ. It is again elaborated that water should be

consistently available on a regular basis and 15ℓ of water should be available per

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person per day and queuing time should not exceed more than 15 minutes. The

understanding of this concept by Howard and Bartram (2003) further indicated that a

minimum of 7.5ℓ of water per person per day is enough for any person in any

condition, hence this figure needs further investigation to align it with specific risk

level. The consistency on the availability of water is shown as the major variable in

this concept which determines the level of water service within the community.

However, this concept on availability needs further analysis in terms of the

community water service limitation and access to this valuable resource. However,

the policy governing the access of such volume of water and the time spent as well

as its impact to household water availability might need further analysis in terms of

the concept.

The White Paper on water and sanitation policy describes water availability as the

continuous supply of water on a regular basis without cut-off (DWA, 1994). The

policy further explains that availability of water should not be interrupted for more

than 48 consecutive hours and the local authority should take reasonable steps in

providing the community with alternative sources within 24 hrs. In the case where

water is not available at all, at least 10ℓ of water per person per day should be made

available (DWA, 2010c). The 10ℓ water could mean acceptable water volume that

could be enough for any condition, as compared to 7.5ℓ of water limit outlined by

Howard and Bartram (2003). However, most WSA’s in SA do not conform to these

indicators.

The community unrests around SA are typically influenced by shortage of water and

lack of communication on basic water service delivery (Hay et al., 2012; Tapela,

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2012). Poor management and lack of capacity in WSA’s to ensure continuous water

availability are the main challenges (Hosking & Jacoby, 2013). International and SA

water indicators differ, as SA do not have a queuing rate which could have a major

impact on the acceptable time spent for water collection. There are limited studies

for analysis of 200m radius, time spent at the collection point plus time spent to

arrive at home. Where accessibility and quantity of water cannot be measured, it

could be difficult to manage water service delivery.

The above standard is still a dream and a challenge to most rural areas of SA, as

provision of safe water is still not up to the required standard. The recent study

conducted by Majuru, Jagals and Hunter (2012) in SA, indicated that most

households do not have access to acceptable volumes of water due to water cut-offs

for up to 3 months. It further indicated that the farthest one-way distance travelled to

a tap was 268m, while alternative sources increased the distance to 600m. Most of

these households members resort to unprotected water sources (Majuru, Jagals &

Hunter, 2012), while others buy from private supply (Evans et al., 2013)

subsequently leading to increased health risks and poverty in communities.

The availability of water in communities is in conjunction with the provision of

infrastructure and the volume of water needed for domestic purposes, which is also

dependent on the distance travelled, reliability of water source as well as total time

spent on collection to reach the household (WHO/UNICEF, 2008). Most

communities consider it vitally important to have continuous water services on a daily

basis (Bradley & Bartram, 2013). The study conducted by Hope (2006) indicated

that most households are not satisfied by collecting water outside their compound as

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26

it is difficult to acquire the amount required. The outcomes of the study recommend

changes in policy in terms of household water supply. It is therefore important for

this study to come up with the theoretical estimate of water quantity available at the

tap, which could determine the volume of water accessed by each person in the

household based on the indicators provided versus the number of taps available.

This will ensure measurement of the risks or performance by the municipalities in

rendering safe water to the public. This estimate measurement will only apply in

villages where taps are provided outside the household and population is known.

The quality of water is also very much important when this method is used. When

access to sustainable water service is not attainable, continuous communication on

health risks and water treatment to ensure water safety use by the community is

essential.

2.2.3 Potability

Potability is described as water which is drinkable and suitable for domestic use such

as drinking, cooking and personal hygiene. To reduce health risks, the water should

be accessed from improved water sources which are considered safer than

unimproved sources. However, getting water from improved sources does not

guarantee its safety. WHO/UNICEF (2012) describe improved drinking water as the

use of piped water connected in household yards, public taps, tube wells or

boreholes, protected springs, protected dug wells and rain water collection, whereas

unimproved water sources include unprotected dug wells, unprotected springs,

tanker trucks, surface water and bottled water. Unimproved sources are those

sources which could be easily contaminated and cause health risks to the

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consumers. Water is considered safe if it is free from pathogenic microorganisms

and high chemical content beyond acceptable limits, as outlined in Table 2.2.

Availability and accessibility play an important role in household water service

delivery but failing to maintain its quality could be fatal to the community served. It is

a requirement of every local authority to provide its community with water which is

potable and safe for human consumption. Any absence of water availability or long

distances travelled to collect water could become a challenge to maintaining its

microbiological quality (Hope, 2006), which could lead to unsafe sources used

(Nnaji, Eluwa & Nwoji, 2013). This situation could require the community to acquire

skills to manage and treat its water used for various household activities. The more

water is closer, available and accessible to the point of use, the less the risks (Prüss-

Üstün et al., 2008; Wang & Hunter, 2010). However, availability and accessibility

should be supported by ensuring that potable water is always provided. Poor access

to potable water that is safe could put the communities at risk as they usually find an

alternative way of accessing water with limited consideration of its safety.

Benchmarks for both International and SA are available to measure the

microbiological risks in water quality as outlined in Table 2.2.

WHO and South African National Standard (SANS) 241 (2011) further described

safe drinking water as having less than 1 count of Escherichia. coli (E.coli) per

100mℓ (South African Bureau of Standard, 2011; WHO, 2008). E. coli is one of the

indicators used to determine water quality and the presence of faecal pollution from

warm-blooded animals (WHO, 2008). However it is not usually feasible to comply

with the standard, especially in poor and rural areas. Swart (2014) indicated that

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28

95% compliance of tests conducted is acceptable based on the Quantitative

Microbial Risk Assessment (QMRA) of the characterised population, as outlined in

Table 2.3. Enterococcus is also one of the microbial indicators regarded as the better

marker than E. coli in certain conditions (Risebro et al., 2012).

Table 2. 2: Water quality indicators based on both International (WHO, 2008)

and DWA, 1998; South African Bureau of Standard, 2011)

SA water quality standard International Standard

Determinant Units no

risk

Low

risk

Medium High

risk

Very

high

risk

no

risk

Low risk Medium High

risk

Very

high

risk

pH at

25°C

5-6 6-9 9-9.5 9,5-10 >10 6.5 >6.5-8.5 9.-9.5 No

standard

No

standard

Electrical

conductivity

mS/m

at

25°C

<70 70-

150

150-370 370-

520

>520 <47 48-93 94-140 141-187 >187

Turbidity NTU <0.1 0.1-1 1-20 20-50 >50 <1 1-5 No

standard

No

standard

No

standard

Total

coliform

CFU/

100m

<1 1-10 >10-100 >100-

1000

>100

0

<1 1-10 11-100 101-

1000

>1000

E-coli CFU/

100m

<1 1 >1-10 11-100 >100 <1 1-10 11-100

101-

1000

>1000

Enterococci CFU/

100m

< 1 >1-10 11-100 >100 <1 1-10 11-100

101-

1000

>1000

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Its main difference with E. coli is that some of the species survive longer in water and

found in the environment and in faecal matter (Atusinguza & Egbuna, 2012; WHO,

2008). It is recommended as the best parameter to measure health risks (Risebro et

al., 2012). Both international and SA standards indicated the microbial water quality

risks of these bacteria as outlined in Table 2.2.

The presence of indicator organisms in water could indicate the possibility of

waterborne diseases such as cholera, dysentery, Shigellosis, Typhoid and many

more (Conant & Fadem, 2008). Most of these diseases, such as cholera, is known

to cause outbreaks in many developing countries (Mukandavire et al., 2011).

Diarrhoea is one of the biggest killer diseases in children in developing countries

including SA (WHO, 2007) and has been associated with inadequate sanitation and

poor access to safe water (WHO, UNICEF, 2010). It is therefore important to drink

water which is safe to safeguard the lives of the public.

In rural households, factors which contribute to household water contaminations are

influenced by poor environmental conditions including poor disposal of waste,

unsanitary and inadequate protected containers, contaminated hands and dippers

that disperse water, inadequate clean water vessels and containers and poor

protection against contamination due to household water behavioural practices

(Sobsey, 2002; Tambekar et al., 2008). Such poor practices may contribute to poor

water quality in the domestic setting. Access to safe water volume of 50ℓ /c/d or

more per could reduce significance risk level (Moriarty et al., 2010).

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The South African government regards water supply as an essential service and

regards it as a constitutional right for its citizens to have access to clean and

wholesome water (SA Constitution Act, 1996). The Government has placed water

supply as a priority for its citizens and strives to ensure regular safe water supply for

its people. This is supported by the DWA which spends millions of rand each year on

infrastructure to supply drinking water in various communities (DWA, 2010a).

Unfortunately, scarcity of water and inefficient personnel combined with poor

management or incapacity of WSA’s means the system is unreliable (Tapela, 2012).

Communities are usually left without potable drinking water for long periods and as a

result, communities look for alternative sources which are often not safe for human

consumption (Peter, 2010). It was also highlighted as a gap that needs to be looked

at when monitoring of water services is done globally (United Nations, 2013b). This

renders the water service provided by the municipalities ineffective (Hunter, Zmirou-

Navier & Hartemann, 2009). Unfortunately, these conditions make poor households

resort to unprotected sources and become more vulnerable to risks.

Provision of potable water by the WSA’s does not guarantee the safety of the water

when it reaches the households (Künzle & Morgenroth, 2011) and this depends on

the quality of water accessed by the community at the POU (Mokoena & Jagals,

2009). Thus, applications of household water safety precautions are essential to

prevent health risks. The above standard cannot usually be attained in developing

countries such as SA. Supplying water which has low or medium risk is attainable

but should be based on the outcomes of QMRA. The use of thermotolerant

coliforms, E. coli and intestinal enterococci are useful predictors of risk as they

indicate faecal pollution (Savichtcheva &Okabe, 2006; WHO, 2011). However

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31

pathogens such as Cryptosporidium and viruses may still be present in water even in

the absence of faecal indicator bacteria. It is therefore important to evaluate the

household water safety and treatment intervention based on the targeted

microorganism against the anticipated outcomes.

2.3 BENEFITS AND LIMITATIONS OF USING INDICATOR BACTERIA FOR

WATER QUALITY ANALYSIS

The use of indicator bacteria, such as total coliforms, E. coli and enterococci, was

historically used to monitor water safety and to predict the presence of bacterial, viral

and protozoan pathogens (Savichtcheva &Okabe, 2006). Currently, thermotolerant

E. coli are still used as a faecal indicator in drinking water in most developing

countries despite their perceived weaknesses of not surviving for a long period

compared to other faecal indicators (Simiyu, Ngetich & Esipila, 2009). It is important

to judge faecal indicator for water safety based on the following quoted from

Medema et al. 2003:

“The indicator should be absent in unpolluted water and present when the source

of pathogenic microorganisms of concern is present;

The indicator should not multiply in the environment;

The indicator should be present in greater numbers than the pathogenic micro-

organisms;

The indicator should respond to natural environmental conditions and water

treatment processes in a manner similar to the pathogens of concern;

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32

The indicator should be easy to isolate, identify and enumerate;

The test should be inexpensive thereby permitting numerous samples to be taken

and

The indicator should not be a pathogenic microorganism (to minimise the health

risk to analysts)”.

Pathogens such as bacteria (e.g. Campylobacter jejuni), viruses (e.g. Rotavirus) and

protozoan parasites (e.g. Cryptosporidium) are considered to be of high public health

concern based on their association with outbreaks of waterborne disease (WHO,

2011). Many pathogens and Cryptosporidium oocysts and Giardia cyst in particular

can survive chlorination and remain a risk even when indicator bacteria are absent

(Betancourt & Rose, 2004). Although newer molecular methods are permitting the

rapid detection of a wide range of pathogens in water, these methods are much

more expensive and their widespread use for routine water monitoring is still a long

way off.

2.4 HOUSEHOLD WATER SAFETY AND MANAGEMENT

The Water Safety Plan (WSP) model is an approach that is adopted by various

countries to mitigate the risks in water, by implementing best practices to ensure

continuous supply of safe water from the source to the consumer (Bartram, 2009;

Hunter, MacDonald & Carter, 2010). Almost every region in the world today,

including SA, have implemented the WSP. The main reason being to “manage and

control the activities within the water chain system; implement and identify the

opportunities for low cost improvements on operation practices that enhance water

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33

safety; prevent water deterioration during distribution, handling and storage in

households; improve the stakeholder communications and collaboration within water

sector and give understanding to water users on complete water chain and its

vulnerability” (Gelting, 2009). However, the monitoring of risks at household level in

poor and rural households is limited, although sustainable water service delivery and

provision of water that is safe could not be guaranteed in most developing countries

(Clasen, 2010; Evans et al., 2013).

The Blue Drop certification strategy, introduced through incentive-based regulation

on 11th September 2008, is one of the drinking water strategies used in SA to

monitor the compliance of drinking water systems to its WSA’s (DWA, 2009b). The

purpose of this regulation is to manage risks by providing the quality of water from

point of generation to the tap water on the street, in household yards with or without

a meter. The regulation indicates government commitment to providing safe potable

water to its communities (DWA, 2010c). It is unlikely that the focus dwells much on

the tap and not extended to the point of use.

The mitigation of risks given to these communities is not consistent and dwells on

the water source to the tap on the street or yard, hence it is well proven that there is

a challenge of water quality access and deterioration in the household at the point of

use which renders the treatment at the source less efficient (Taulo et al., 2008). This

may indicate the need for managing potable water from the source to household

level and at the POU to improve quality of life. Due to water scarcity in some rural

and informal settlements of SA, there is a need for the country to shift its focus from

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the street tap to the household by encouraging good water practices at domestic

level.

SANS 241-2011 and quality of domestic water supplies are used as recommended

standards for water quality (DWA, 1998; South African Bureau of Standard, 2011).

The system assessment in the WSP is to identify events that have the ability to make

potable water harmful and no longer fit for human consumption within the water

supply chain system comparing them with the established standard. If hazards are

identified, it informs stakeholders that the water is not potable and will become more

dangerous than its original state (WHO, 2011). The assessment of physical

parameters is also important in assuring provision of safe water to the communities.

Therefore, both microbiological and physical water quality are essential in Blue Drop

assessment to ensure safe water is provided timeously.

2.5 NON-MICROBIAL PARAMETERS

The physical parameters such as pH, turbidity and electrical conductivity play a

major role in determining the quality of water. The results of the physical parameters

determine the effectiveness and water treatment method required at household level

and appropriate control measures that will render the water safe (WHO, 2011).

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2.5.1 pH

pH is described as the degree of acidity or alkalinity in water which indicates whether

it is sour or soapy when tested (DWA, 2001). The acceptable pH level in drinking

water should be within 6-9 range (South African Bureau of Standard, 2011).

Unpolluted groundwater has a pH ranging from 6.5 to 8.5 (DWA, 2001). High pH

causes a bitter taste and water pipes and water appliances are encrusted with

deposits that eventually cause damage, while low pH causes corrosion to metals

(United States Geology Survey [USGS], 2012). The level of pH could also determine

the survival of microorganism in drinking water. The effects of pH to humans are

that it causes irritation to eyes, mucous membrane and skin irritations (WHO, 2008).

2.5.2 Turbidity

Turbidity is the physical parameter used to assess the cleanliness and hygiene

status of water (USGS, 2012). It is the parameter used to measure the cloudiness or

muddiness in water (DWA, 2001). It can promote the regrowth of pathogens in water

and inhibit the effectiveness of disinfection or treatment in water (Environmental

Protection Agency [EPA], 2012). It is measured by a Nephelometric turbidity unit

(NTU) and can cause high costs in water treatment (Minnesota Pollution Control

Agency, 2008). The turbidity unit should be <1, while a value of >5 should bring the

alert level as it can result in the risk of infection (DWA, 2001; South African Bureau of

Standard, 2011).

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2.5.3 Electrical conductivity

Conductivity is the measurement in which water conducts electricity. Rain water is

usually low and indicates the total dissolved salts in water. In arid land, groundwater

is usually indicated by high conductivity (DWA, 1998). The acceptable electrical

conductivity is <70 mS/m, while a value of 370 mS/m and higher is considered to

cause potential risk of infection (DWA, 2001; South African Bureau of Standard,

2011). The higher electrical conductivity may be a risk to patients with high blood

pressure or renal disease. Marked changes in conductivity could indicate the level of

contamination (USGS, 2012).

2.6 QUANTITATIVE MICROBIAL RISK ASSESSMENT OF DRINKING WATER

QUALITY IN HOUSEHOLDS

Soller (2006) defines QMRA as the assessment on the probability of individuals to

become sick after consumption of certain amounts or concentrations of pathogens.

Using QMRA as recommended by WHO (2011) could assist in determining the

pathogens pathways, microorganism of concern and amount of pathogens that can

cause risk of infection, such as acute gastroenteritis, as well as intervention

strategies to be used. The possibility of individual risk of infection differs from one

individual to the other, based on the type of water source used, age, genetic factors,

host susceptibility characteristics, concurrent infections, previous exposure history,

volume of water consumption and population characteristics and immunity (WHO,

1999). Consequently, such infection is characterised by profound diarrhoea, with or

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37

without blood, for more than three days. Some infections may lead to disease

outbreaks such as cholera, so QMRA can assist in preventing risks if applied well.

Haas et al. (1999) suggested four steps to be followed when QMRA is implemented,

which include hazard identification, exposure assessment, dose–response analysis

and risk characterisation. The QMRA conducted by Hunter et al. (2011) on the risk

of Giardia and Cryptosporidium in very small private supplies, was found to be above

the tolerable risk but the rate of infection was low which could be attributed to the

development of immunity towards the water source used. However the studies

made by Steyn, Jagals and Genthe (2004) indicated the risks of E. coli in both

untreated and treated water used for drinking, but discouraged the use of E. coli as

the only parameter as it cannot reliably predict the rate of infection that the health

personnel could expect. The researchers further suggest that to verify cause of

infection by E. coli, full epidemiological investigation will have to be made.

The determination of risks in an area is usually informed by the accessibility,

availability and level of water quality required as per QMRA. When water is not

accessible or available, it will be difficult to implement the WSP. The situation could

be more of a challenge when the households have to find drinking water somewhere

else, or in unprotected sources other than the one obtained from protected sources

provided by the WSA. The location where water used for drinking is located plays a

crucial role in determining its safety. When communities access water from different

sources, it becomes complicated to determine the way in which risks could be

identified and WSP approach could change, following the situation in which

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communities find themselves. Hence, the use of QMRA could assist in determining

the treatment method that can be used based on health based target standard.

WHO (2011) suggests that top tier technology can remove pathogens that will limit

disease burden of 10-6 Disability-Adjusted Life Year (DALY), hence the second tier of

protection defines pathogen removals of health based target of 10-4 DALY per

person per year. It could be difficult or not feasible to have technology that is

excellent to limit the disease in rural areas because of the poor infrastructure

available.

Most rural WSA’s will strive to supply water which is acceptable or good to health

targets. The suggestion made by Swart (2014) indicated that at least there should

be 95% compliance in water samples in populations of up to 100 000. The use of the

QMRA model could assist in regulating water utilities, which will determine the risk of

exposure to unsafe water, to employ and select the correct treatment options

required. The availability of policies and strategic documents could assist in

assessing and measuring basic water service delivery for effective compliance to the

standard set by Authorities.

2.7 POLICIES AND DOCUMENTS REGULATING BASIC WATER SERVICE

DELIVERY IN SOUTH AFRICA

Policy is described as one of the deliberate tools aiming to address various issues or

challenges that need an action within an institution or sector so that proper resources

can be adequately allocated (De Coning & Sherwill, 2004). The United Nations (UN)

requires every country to develop policy or strategy that ensures the provision of

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39

safe water that is accessible, available, acceptable and potable to its people (United

Nations, 2013b). Where safe water cannot be provided sustainably, precautionary

measures need to be taken.

Access to safe water is a fundamental human right and paying attention to these

rights to ensure the beneficiaries are part of the issues that affect them through

access to information is essential to understand and act in a rightful way (Sphere

Project, 2004). To ensure the right to water is met, SA has developed a policy which

provides free basic water to the poor (DWA, 2002). To scale up access to safe

water, a household water safety policy was recommended and a target of 30

countries with this policy is expected to be reached by 2015 (WHO/UNICEF, 2012).

It was emphasised that the development of the policy should not hinder the main

objective of providing continuous water service to the community, but should be

taken as a way of ensuring sustainable safe water use.

Most of these countries emphasise the provision of safe water as a critical strategy in

eradicating poverty and improving the status of health. However most of the policies

in these countries recommended that, every water supply project or programme

should follow reasonable measures that will aid in preventing risks in water (United

Nations, 2013a; Wate, 2012). The slow pace in the implementation of such policies

could pose more risks to the community.

The South African Constitution Act (108 of 1996) emphasises the rights of every

citizen in SA to have access to basic potable water supply. The WSA’s should

ensure that these rights are met by providing water to its communities as outlined by

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Water Service Act (108 of 1997). The implementation of these legislations is

outlined within the framework of SA Water Supply and Sanitation Policy White Paper

of 1994 (DWA, 1994). The policy demonstrates the importance of safe water access

and availability at all times. In terms of how water services should be delivered, SA

has developed strategies, policies and legislations addressing water service delivery

as shown in Table 2.3.

Table 2.3 indicates some of the legislations and strategic documents in SA that

address access to water service. The SA local government Municipal Structures Act

(1998) established WSA’S to be responsible for water issues in the municipality,

while the SA Water Service Act (107 of 1998) outlines the responsibility of

municipalities in ensuring that water service is given without failure. Unfortunately

the basic water indicators are not taken into consideration when such services are

rendered.

Consequently, the water service indicators reflected in Table 2.1 highlight the

quantity of water required to meet health requirements. Furthermore, it indicates

water quantity and benchmarks it with the level of risk that could have impact on

public health. When communities do not have enough water, they often use unsafe

water sources or compromise hygiene practices in the households which affect the

level of water quality as shown in Table 2.2. This situation can be corrected through

education, which could be attained if mentioned in water and sanitation policy.

This study argues that the recommended water service level indicators do not cover

all the factors needed to make measurements of the effectiveness of the service. It

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41

is evident that the WSA’s in rural areas could not measure its services using such

indicators. However, it is emphasised that only good quality water should be used.

The study found there is a need for WSA’s to measure its service level especially in

rural areas where taps are provided without meters and the sustainability of water

service is a challenge. The study recommends the methodology, outlined in Section

2.5, of estimating measurement for basic water service delivery using conceptual

framework indicators.

Prior to 1994 there was no measurable indicator that governed the level of basic

water service delivery in SA. The right of everyone to have access to safe water was

first defined by the African National Congress (ANC) in its Reconstruction and

Development Programme (RDP) of 1994 (African National Congress, 1994). This

was followed by the White Paper policy developed in November 1994 (DWA, 1994).

It is from this paper where indicators for basic water service delivery were defined in

terms of accessibility availability and potability. In 1996, a Constitution was

developed which emphasised the right to clean water services to all a indicated in

Table 2.3 (SA Constitution Act, 1996). More policies and legislative pieces were

developed aimed at the improvement of basic water and sanitation services.

Between 1994 and 2004, 13.4 million people were provided with basic water supply

through various government structures, while a further 10 million were provided

through DWA. The current challenge is that not all taps provided, especially in rural

areas, could produce enough volume of water for each person (DWA, 2010c).

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Table 2.3: Strategic documents and legislations on basic water service

delivery in South Africa

To determine the WSA’s performance on water services, the development of an

estimate measurement of household water availability per capita per day formula in

terms of indicators outlined in Water Supply and Sanitation Policy and DWA (2010b)

was initiated. Indicators were further broken down according to scores that quantify

level of basic water service delivery assessment by WSA’s as mentioned in Section

2.8, 2.9 and 2.10.

Policy/legislation Main Theme Key issues addressed Reference

Drinking water regulation strategy

Provision of safe water

Monitor, manage, communicate on water service delivery and regulate water quality.

Department of Water Affairs, 2005

Free basic water implementation strategy

Free basic water service regulation

Free basic water provided to the poor Department of Water Affairs., 2002

Municipal Structures Act (117 of 1998)

Powers and functions of District Municipalities

Water, sanitation and municipal functions aiming at prevention of communicable diseases.

Municipal Structures Act, 1998

Water supply and Sanitation Policy (White paper)

Provision of safe water service to the community

Access, affordable, availability and provision of potable water.

Department of Water Affairs, 1994

National Water Act (36 of 1998)

Water Regulation Water regulation in relation to protection, use, management, conservation and control.

National Water Act., 1998

National Water Services Regulation Strategy

Regulating national water services

Protecting the interest of the consumer and public through effective regulation of water supply and sanitation services.

Department of Water Affairs, 2010

SA Constitution Act (108 of 1996)

Bill of rights Right to safe water SA Constitution Act 108, 1996

SA drinking water quality management performance “Blue Drop”.

Sustainable provision of safe water by WSA’s.

WSA adhere to safe water standard SANS 241 to ensure provision of safe water to the community.

Department of Water Affairs, 2009

Water Service Act (108 of 1997)

Provision of water service by WSA’s

Water service in relation to drinking water provided by the municipalities.

SA Water Service Act 108, 1997

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The monitoring of water services done by WHO/UNICEF (2012a) is measured

through the population census based on the infrastructure provided; counting figures

of improved and non-improved facilities used (WHO/UNICEF, 2012b). The

challenge with this method is that it does not consider the sustainability of basic

water supply and water quality issues. The other difference is that their survey is

done on a larger scale rather than in a localised area. Though it is known that the

sustainability of water services is crucial when such surveys are done, there is no

accurate information given on reliability of the services rendered.

Mansour (2011) developed a way of measuring water accessibility and availability by

using Geographical Information System (GIS). The uniqueness of this method is

that it is one of the methods which could be used in a small-localised area, but it

needed technical skill to apply it. Water Aid has developed its own methodology,

which is an accurate way of measuring water accessibility using Global Positioning

System (GPS) to count the functionality and non-functionality of systems used within

the area of service (Water Aid, 2009). The disadvantage of this method is that it

takes a long time and needs hefty financial resources to be executed.

The methodology proposed is a rapid estimation of measuring quantity of water that

is available for each person against the number of systems available, as well as its

functionality. Taps used for activities other than household should be excluded. The

advantage of using this method is that it does not need a specialised skill, someone

who can do simple counting could easily use it as long as correct figures and records

are available. It is fast and could give a clear indication on the actual volume of

water accessed by community at that time. Its limitation is that it is not accurate,

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44

although it can give an idea on the kind of service people receive. Hence it can also

alert the WSA’s on the risks that could be faced by the community as outlined on the

service delivery ladder framework (Moriarty et al., 2010). The main reason for using

this methodology is to measure systems effectiveness in delivering the quantity of

water required for each person in the household. This method is similar to the one

on the equitable access score-card as outlined by the UN (2013b), as it requires self-

assessment using water service indicators . The only difference is that it uses a

combination of scores with equations as outlined in the proceeding section.

2.8 AVAILABILITY ASSESSMENT

The methodology for rapid estimate measurement for availability, accessibility and

potability of water service delivery in households found in a small localised area is

explained as follows:

To determine the volume of water that could be accessed by each person in the

household the following formula was developed, as outlined in equation 2.1,

following the water service indicators measurements indicated in the 1994 White

Paper policy on water and sanitation policy (DWA, 1994).

Availability =

Volh

×h

day× No. functional taps

Population size

Equation 2. 1: Formula determining volume of water accessed by each person in household.

Total number of functional taps (taps with running water) versus non-functional ones.

Total number of population (count total number of households and multiply by

average number of people as per census results).

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45

Total number of hours per day when water is available (count number of hours

when water is available).

Volume of water that is accessed within an hour (measure the tap up and low

slope and the one in the middle)o. Open the tap to its fullest, count litres of

water accessed within a minute, multiply that by 60 minutes then you will get

volume of water per hour. Add each volume of water per hour and divide it by 3

then you can get an average volume per hour of the entire village).

Equation 2.1 determines the average litres of water that are accessed by each

person in a household. The results are measured against the risks as outlined in

Table 2.4 and by Howard and Bartram (2003) as outlined in Table 2.1. Intervention

measures could be employed based on the outcomes. The estimate availability

methodology suggests that having water each day at different intervals or provided

at a low pressure does not mean that the WSA’s are conforming to the standard.

This is especially true in areas where water cannot be provided continuously but

scheduled intervals are used. The availability of water and its risks were calculated

in terms of the White Paper on Water Supply and Sanitation Policy (DWA, 1994).

Table 2. 4: Availability scores (Based on measurement shown in DWA, 1994)

Risk level No of days’ water unavailable.

No threat Water available 24 hours.

Tolerable Water not available for various days within a year of no more than 7 days-not in

sequence.

Peripheral Water not available for a week.

Not tolerable Water not available for more than a week in sequence.

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The above scores, in Table 2.4, were determined in terms of water availability.

Where water is not available for the whole week the score is considered medium but

could be a threat to the immune compromised individuals; if water is not available for

more than a week, WSA should intervene by delivering water education or safe

water to the communities to prevent health risks.

Studies done by Majuru et al. (2010) showed the increase in the number of acute

diarrhoea is linked to major disturbances in water service; while Howard & Bartram

(2003) link the volume of water accessed with the level of service. The outcomes of

water quantity outlined in water availability formula could be benchmarked with the

level of service as outlined in Table 2.1, based on the large spectrum of the

measurement indicated by Howard and Bartram, (2003); DWA (2004) and DWA,

(2010).

2.9 ACCESSIBILITY ASSESSMENT

To determine water accessibility in terms of distance travelled, the following

relationship in the form of equation was also developed based on Water Supply and

Sanitation Policy White Paper (DWA, 2004):

𝑨𝒄𝒄𝒆𝒔𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒚 = 𝑷𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏 𝒐𝒇 𝒑𝒐𝒑𝒖𝒍𝒂𝒕𝒊𝒐𝒏 𝒕𝒓𝒂𝒗𝒆𝒍𝒍𝒊𝒏𝒈 ≤

𝟐𝟎𝟎𝒎 𝒕𝒐 𝒄𝒐𝒍𝒍𝒆𝒄𝒕 𝒘𝒂𝒕𝒆𝒓 ∶ 𝑷𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏 𝒐𝒇 𝒑𝒐𝒑𝒖𝒍𝒂𝒕𝒊𝒐𝒏 𝒕𝒓𝒂𝒗𝒆𝒍𝒍𝒊𝒏𝒈 > 𝟐𝟎𝟎m

(𝑵 ≤ 𝟐𝟎𝟎𝒎: 𝑵 > 200𝒎)

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Equation 2. 2: Relationship between the proportions of population travelling a

distance of <or >200m to collect water [Based on measurement indicated in

1994 White Paper on Water Supply and Sanitation Policy (DWA1994)]

The number of household without water access within 200m should be recorded in

order to determine the number of people who are at risk of utilising other sources of

water when equation 2.2 is used. According to the study conducted in few villages in

Limpopo Province, it requires up to 268m for household members to access the

nearest tap, which measures only the one-way trip in areas where basic water

services are provided (Majuru, Jagals & Hunter, 2012).

The time a person needs to travel to the tap is not determined. If we follow the

distance of 1000m roundup trip travelled in 30 minutes as determined internationally,

South Africans will need an average of 6 minutes to travel to the water point within

200m. The distance will not always be feasible when looking at the elements which

determine the route to the water point considering mountainous, round-up route,

waiting periods and environmental conditions could increase time to reach the water

collection point.

The distance of 200m needs to be reviewed, as it is the one-way distance that does

not consider the type of route used, its safety, and distance travelled to come back

home, mountainous or easy access route, as well as total time used as outlined by

Dar and Khan (2011). To emphasise this, Crow et al. (2013) indicate there is a

significant difference between the distances travelled to the source and waiting

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period, therefore both times need to be considered when the average water

collection time is determined.

The standard distance outlined in SA is quite reasonable compared to the

international standard, although not realistic as the total time used for water fetching

is not indicated. The formula on accessibility gives an idea on the proportion of

households who could walk greater than 200m and were tempted to use the

unimproved sources that are convenient from where they stay, as indicated in Table

2.5.

Table 2.5 indicated the water distances that the WSA’s could determine their level of

service delivery distance of 10m to 200m as being tolerable and peripheral, whilst

distances of more than 200m were considered intolerable, making the communities

consider using unsafe sources for their convenience. Where distances of greater

than 200m are recorded, the WSA’s should intervene by ensuring that safe water is

brought nearer, or invest in education on safe water treatment and storage.

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Table 2. 5: Accessibility score (Based on measurement indicated by DWA, 1994)

.

Studies confirmed that communities travel long distances to fetch drinking water but

use any water in proximity to them for other domestic chores (Peter, 2010). This is

because when water is not available, the distance to access drinking water

increased making it difficult for them to access enough water to use (Taulo et al.,

2008).

2.10 POTABILITY ASSESSMENT

The potability of water is measured according to the following scores of microbial

risks that need to be benchmarked, with the risk outlined on Table 2.6, in terms of

microbial water quality risks. The WHO (2008) measured the risk in relation to 1 to 5

score determining various risks, while the DWA (2001) and South African Bureau of

Standards (2011) determined the risk in terms of score 1 to 4. Table 2.6 indicated

Risk level Distance

travelled to the

tap

Position where tap is found and time

interval

No threat 0-10m Tap available in or attached to the house and

access within 3 minutes.

Tolerable >10-50m Tap available within the yard access within 6

minutes.

Peripheral >50m-200m Tap available on the street access within 15

minutes.

Not

tolerable

>200m Tap on the street; unsafe sources could be

used where access time is more than 20

minutes.

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the microbial risk determined in scores 0 to 10 using the risk level of good, tolerable,

peripheral and not tolerable, depending on the number of E. coli or enterococci

detected per 100mℓ of samples. The probability of risks in terms of microbial water

quality on this measurement is rated in terms of small localised areas, based on dry

and wet seasons due to variation of microbial activities that could occur. Previous

microbiological water quality outcomes detected within a year could be used to

measure the probability of risks. Where no record is available, sets of samples

should be taken to measure the quality of water used.

Table 2. 6: Potability score (Adapted from WHO/UNICEF, 2012)

The WHO/UNICEF’s (2012c) “Toolkit for monitoring and evaluating household water

treatment and safe storage programmes” was used to determine the score and the

intervention required, where 7 to 10 score is detected, urgent intervention measures

will be required, while 4 to 6 requires high and 1 to 3 is considered a low risk where

low or no action is needed depending on the health outcomes and informing the

Score Risk

level

Microbial risk

0 No threat No E. coli or Enterococci detected in previous two seasonal

samples.

1-3 Tolerable E. coli or Enterococci detected in no more than 1 out of

previous 2 seasonal samples taken and using counts 1 /

100ml CFU.

4-6 Peripheral E. coli or Enterococci detected in more than 1 out of previous

2 seasonal samples taken and counts 10 / 100ml CFU.

7-10 Not

tolerable

E. coli or Enterococci detected in more than 1 out of previous

2 seasonal samples taken and counts >10 / 100ml CFU.

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community on how to manage their water to make it safe for consumption

(WHO/UNICEF, 2012).

2.11 GENDER AND HOUSEHOLD WATER SAFETY MANAGEMENT

By virtue of nature and culture, society’s origin in distinguishing male and female

roles and responsibilities and positions differ from one culture to the other. In most

African cultures, the role and responsibilities for household chores and educating

children are for women, whilst men are supposed to support in terms of financial

resources. In most developing countries, women are responsible for primary use of

water, management, health promotion, sanitation and hygiene of the household

(United Nations, 2005b). In most circumstances, women are affected by inadequate

water provision than men (United Nations-habitat, 2006). Women find themselves in

a situation where they have to travel long distances and spend lots of hours

collecting water. The biggest challenge is that in most developing countries the

water is usually unsafe and vulnerable for recontamination (WHO, 2012).

An agreement was made in Johannesburg on the implementation plan made during

the World Summit on Sustainable Development, in 2002, by various countries

(Paragraph 25) to involve women in building water and sanitation infrastructure.

Women’s presence in water and sanitation projects has yielded benefits. The World

Bank (2007) indicated the need for equal representation of men and women in water

and sanitation committees.

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The United Nations lobbied for the inclusion of women operators at municipal level.

Development of policy relating to household water storage and treatment in PRH is

recommended as the approach that can be used to speed up health gains to enable

the developing countries to meet the MDG by 2015 (United Nations, 2005). The use

of a WSP approach for small water system users could empower the communities to

have control over their potable water, to effectively manage until the point of use.

This could lead them to prioritise safe water and invest in their families’ health hence,

improving the public health gains.

2.12 SUMMARY

The review highlighted the need for provision of a basic water service which is

accessible, available, potable, affordable and sustainable. The importance of

measuring basic water service delivery through indicators to benchmark WSA’s

performance was shown. Where one concept is not attained it could escalate the

risks faced by the community in terms of their welfare. More emphasis was based

on the need for WSA’s to set indicators that go with the concepts.

An analysis of these indicators was done, based on what was set internationally and

in SA Water Supply and Sanitation Policy (DWA, 1994). Relevant policy documents

and legislations available in SA were also outlined. Involvement of more women in

the water sector could bring the realisation of the burden given to women in terms of

water provision. If women are empowered they could easily employ the strategies

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that will lighten the burden of diseases on their families as well as public health

burden.

A formula based on the water quantity accessed and distance travelled by the

household was developed to assist on the WSA’s to measure the level of services

provided to its communities. The outcomes are measured against the quantity and

quality of water provided based on the analysis done as well as the level of risks that

could be incurred by such a community. However the indicators that are

benchmarked omit some elements that are important for inclusion in the water

service indicators. Hence, the review indicated the importance of using water

service indicators as WSA’s performance monitor and measurable outcome of the

service provided to communities. To assess its performance based on the scores

developed, WSA’s could measure its performance and the level of score will

determine where interventions need to be taken. This will trigger the need to make

the analysis of the challenges that impact the service rendered. If WSA’s have a

way of measuring sustainable water service delivery, more effort could be made to

correct the situation and compliance to the policy.

The following are gaps identified based on this review:

There are limited studies providing evidence of beneficial, consequences of

water service indicators on the availability and accessibility in rural communities;

No rapid methods to calculate water quantity and accessibility per capita used in

rural areas are available;

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Benchmarking of availability and accessibility of water based only on the

distance and volume of water, but no proper risk scores are used for

measurement and monitoring of service;

There are limited studies based on the existing water service indicators and risks

that might be incurred by the communities as outlined both in SA and

internationally, in addition to the availability of risks scores on the current basic

water indicators;

Household water safety management is mostly based on water treatment,

storage and education, as well as risk analysis not included in Water Supply and

Sanitation Policy White Paper;

The formula and scores outlined could be used as a better method of quantifying

the level of service to WSA’s. However, it should be noted that this review did

not look at the financial or economic issues and measurement of right to water;

Access and in depth analyses in terms of public health outcomes; only risk-based

analyses were done. There were a number of ways proposed to quantify water

service level but not tested, therefore to assess the level of service, water safety as

well as the management of water at household level, research in the form of case

studies was conducted in different villages as outlined in the methodology.

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CHAPTER 3: METHODOLOGY

3.1 INTRODUCTION

The study was conducted in case studies in two different settings. This Chapter

clarifies the meaning and type of case study used and describes the population and

the setting, data collection tools and methods used. Case studies involve the

description of real life situations that could point to the development of certain

theoretical concepts (Creswell, 2007). A case study may simply involve individuals,

documents and instruments (De Vos et al., 2007). The information gathering

includes the use of interviews, observations, archival documents or records (Yin,

2009). The type of case studies available include an intrinsic case study which aims

at the understanding an individual case, an instrumental case study which aims at

gaining understanding on social issues and the collective case study which is used

by the researcher to understand the population being studied (De Vos, 2007).

To conduct a holistic enquiry into this study, a desktop review, as indicated in

Chapter 2, and two case studies were conducted to investigate the environmental

health practices related to household water safety management. The study further

determined the need for a household WSP in rural settings. Data collection methods

used included interviews, observations and the use of questionnaires. Literature

review included policies, water service level indicators and water standards used in

SA as well as in International communities similar to those in South Africa.

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3.2 THE THEORETICAL FRAMEWORK OF CASE STUDIES METHODOLOGY

The case study areas selected for the study were aimed at providing more

understanding on the way in which household water safety and management is

undertaken within the household. This confirms the validity of the theoretical claims

made by Larry (2002), who indicated that case study methodology is used by the

researcher who has an interest in the specific subject and wishes to build an

understanding by applying other data collection methods such as observations,

interviews, historical events and the comparison of cross-case relationships.

The first case study investigation based its investigation on the historical event which

occurred in the setting towards the investigation of household water safety

management. The area was selected based on the cholera outbreak, which

happened seven months prior to the study. The outcome of this case study

determined the framework on household WSP. This case study was done to

motivate the descriptive research questions for the study which is “What and How?”

as outlined in Chapter 1 (1.3.2) (Siggelkow, 2007).

Case study 2 differs by its diverse nature of the area in terms of water supply and

setting. The first case study setting was conducted in a dry water scarce peri-urban

area where the water supply was not reliable; the second case study setting was a

rural area with plentiful water and various sources used for domestic activities. An

in-depth study was done in case study 2, scrutinising households on environmental

health practices related to water safety management. An assessment of both

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physical and microbiological analysis was done to determine the public health risks

from the source to the POU. These studies were built on the foundation of the WSP

model as outlined on the literature review in Chapter 2. All case study investigations

were based on the real life situation in rural and peri-urban areas.

3.3 DESCRIPTION OF STUDY SETTING

3.3.1 Case study 1

The study was conducted in deep rural areas of the Nwanedi, Vhembe District,

Limpopo Province, situated next to the border of SA and Zimbabwe. Communities in

the area experienced a cholera outbreak from November 2008 to April 2009 and a

total of 720 confirmed cases were reported in VDM, South Africa (Ismael et al.,

2013). The cholera outbreak was caused by travelling from Zimbabwe to South

Africa, contaminated drinking water and lack of sanitation infrastructure (UNICEF,

2009). Seven villages selected to participate in the study were affected by the

outbreak as indicated in Figure 3.1. The purpose of selecting the case study area

was to follow-up on the behaviour of the household’s members and to investigate the

way in which they were managing their drinking water after the cholera outbreak.

The water supply in all the villages was unreliable and people relied on other sources

such as springs, rivers and irrigation canals for household water use, as indicated in

Figure 3.2 (Jagals, 2006; Majuru, 2010). The community used these sources as

their reliable and alternative supply.

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Figure 3. 1: Map of Nwanedi Area (Oxi explorer maps 2010)

Figure 3. 2: River water used for drinking purposes

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The water sources are located on the street where residents collect water and

transport it to their households, as shown in Figure 3.3. The water is usually stored

in containers. The study conducted by Jagals (2006) proved the deterioration of

water quality from the source to POU due to poor environmental hygiene practices.

During the outbreak, an extensive health education programme on environmental

hygiene, water treatment and good water safety practices and management was

provided to the communities by both governmental and non-governmental

organisations in order to eradicate the spread of cholera (DWA, 2009).

The methodology used to reach the communities included door-to-door campaigns

and meeting the community at their usual gathering places such as schools, health

facility, community halls and traditional council’s gathering places (UNICEF, 2009).

The area is composed of farming areas which lack sanitation infrastructure and

situated next to springs and rivers which are used as an alternative water source.

Most of the farm workers are foreign nationals who stay on the farms and use river

banks to defecate; this same water they use for drinking and domestic chores. The

media and distribution of educational materials, such as brochures and pamphlets,

demonstrates how to use water treatment methods as shown and posters were used

to provide information on how to prevent cholera (DWA, 2009).

These communities were at risk as their domestic animals used the same alternative

water sources and it was discovered, a few months after the outbreak, that the

animal faeces was a carrier of Vibrio cholerae (Keshav, Potgieter & Barnard, 2010).

Further information about the village water supplies were obtained from water

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operators and village leaders, as summarised in Chapter 4 (4.3). The purpose of the

study suited this investigation due to the way in which water was accessed in the

rural setting, as well as the outbreak response that led to cholera eradication due to

in-depth health education.

Figure 3. 3: Communal water collection point

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3.3.2 Case study 2

Case study 2 was chosen in two different areas, based on the nature of water

availability. The study was conducted in the peri-urban area of nine villages at

Sinthumule consisting of Magau, Madombidzha, Tshikwani, Gogobole, Hamantsha,

Ravele, Madabani and Muraleni; Tshifhire village was on its own as shown in Figure

3.4. All villages at Sinthumule were located on semi-arid land where water is scarce,

while Tshifhire is located in a mountainous area composed of rivers and springs.

Distribution of drinking water taps in the villages was inconsistent and a distance

from each other.

The water sources were not reliable and communities spent more days without water

supply (Nengovhela, 2006). Privately drilled wells found in households are used as

an alternative water supply when the communal taps run dry, as indicated in Figure

3.5. Taps on the street were used as the primary water source (Figure 3.6). The

community collected water from the street taps to the households by carrying 20ℓ or

25ℓ container on their heads, using light delivery vehicles or wheelbarrows.

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Figure 3. 4: Sinthumule and Tshifhire study areas (Google maps, 2010)

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Figure 3. 5: Sinthumule setting and distribution of private drilled water tanks

Figure 3. 6: Communal water collection point- Sinthumule village

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Tshifhire area is situated in a mountanous rural area (Figure 3.7), which consists of

various water sources such as protected springs, water treatment plant, taps on the

street distributed evenly and some of the households having tap connections in their

yards. Taps are used as the communal water source, whereas other sources are

used as alternative when there is no running water at the tap. Communities carry

water containers by head or by wheelbarrows to transport water containers to their

homes. Water from the springs was connected from the mountains to some of the

households as a means of improving reliable access to water. The communities did

most of the connections themselves and had contributed money to buy and plumb

the water from rocks over the mountains to their households to ensure continuous

water supply.

Figure 3. 7: Tshifhire setting

Sinthumule and Tshifhire villages add value to the studies due to their diverse nature

in terms of water access and availability. Supplementary information about the

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village water service were obtained from the village water operators and traditional

leaders, as outlined in Chapter 4 (4.3). An in-depth study on household water safety

management, in terms of environmental health practices in water scarce and water

abundance area, was carried out to assess differences in terms of household water

safety management and to evaluate the need for household WSP in comparison with

case study 1.

3.4 STUDY DESIGN

The study used mixed methods to answer the research questions and objectives.

Literature review was used to scientifically outline issues on water services delivery

and to understand how water accessibility, availability and potability relate to WSP.

The risk analysis, based on the review of water accessibility, availability and

potability, was made to develop a way of measuring services rendered by WSA’s.

The results are reported in Chapter 2 of the study and form the basis of WSP as

discussed in Chapter 6.

Surveys were also done for both case studies. Both qualitative and quantitative study

designs were used. Graziano and Raulin (2010) describe a survey as the

description of current state of affairs and character of the study population. It allows

the researcher to acquire information from the individual or one of more groups of

people by asking a set of questions (Leedy & Ormord 2005). Hence, allowing the

relevant and large population to be part of the study as outlined by the researcher.

The method is more descriptive than analytic (Andres, 2012).

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A structured questionnaire was prepared to guide the interviewee on the question

which needed to be asked. The questionnaires contained both open-ended and

close-ended questions, as shown in Appendix A and B. This method follows a set of

prepared questions. The advantage of using a structured questionnaire is that the

researcher can gather a lot of data, clarify questions to the respondent and data

obtained from the households is comparable and easy to synthesise and analyse

(Johnston & Vanderstoep, 2009). The disadvantages are that if respondents are

asked questions, it could be time-consuming and very expensive as the interviewer

should be trained and a pilot study conducted (Johnston & Vanderstoep, 2009).

Observations were also done to supplement the data obtained from the

questionnaires. It allows the researcher to record behaviour or character as it

happens and more reliable (Andres, 2012). The method could take time and not be

cost effective, depending on the type of observations done (Graziano & Raulin,

2010). Literature review, observations and survey were done for case studies 1 and

2 to ensure quality data was obtained. Case study 1 data collection was a

preliminary study that informed the development of tools for case study 2. Water

quality studies were undertaken to supplement the data for case study 1, to find out if

there was a relationship between environmental health practices in households and

water the community uses. Detailed data collection and sampling is outlined below.

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3.5 DATA COLLECTION AND SAMPLING

3.5.1 Questionnaire development for case study 1

The development of the questionnaires used for case study 1 was done in

conjunction with the main question of the study, which needs to be answered as

outlined in section 1.3.1 (see attached Appendix A). The secondary question of the

study related to case study 1 and found in section 1.3.2 of Bullet 2. This was

completed based on follow-up made after the cholera outbreak, which occurred 7

months prior to the study being conducted.

A consent form was attached to the questionnaire and was read and signed by the

respondents to signify consent being given (Appendix D). This was the first set of

documents read and explained to the participants to obtain permission prior to any

completion of questionnaires.

When the interview was conducted, the critical issues asked were:

Water sources;

Water collection;

Water availability;

Water use;

Water service before and after availability of taps and

Communication on water service.

All participants gave consent prior to data collection (Appendix D). Permission was

granted by the village leaders to continue with the studies. Higher Degree and

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Ethical Committee of Tshwane University of Technology approved the tools used for

data collection (Appendix C). The researcher and the field workers used paper and

pen to administer the questions and a tape recorder was used for the participants

consent.

3.5.2 Case study 1 data collection

The study was conducted in 11 rural villages of Vhembe District in Limpopo Province

as a follow-up after the cholera outbreak and formed part of the baseline survey to

assess water services and household water treatment as one of the requirements for

WSP. The study was conducted in 2009. All the villages under the study were

affected by the cholera outbreak from 2008 to April 2009, prior to the study being

undertaken. Data was collected 7 months after the outbreak.

All respondents who participated in the study were found at different water collection

points. Groups comprised of 2 to 10 members. The selection criteria used was that

all participants should be living in the same village where the study was being

conducted, should have witnessed the cholera outbreak 7 months ago and each one

of them should represent one household. Members who did not live in the area of

investigation were not allowed to participate. Groups were asked a set of questions

to obtain a true reflection of village life related to drinking water management after an

outbreak. Behaviour in terms of household water practices was scrutinised to gain

an understanding of everyday life. Twenty one groups participated in the study and

a total of 152 participants were reached representing specific households.

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A set of questions was used for all groups to determine the sources of water used

and availability, environmental health practices and the way in which water is used,

stored and treated in the households, as well as the type of communication and

environmental health education provided (Appendix B). The respondents were

allowed to answer some of the specific questions related to the individual household

practices, such as water-treatment method and who was responsible for the

treatment of water at household level. The respondents were grouped according to

the answers they had given when data was analysed.

3.5.3 Data collection and questionnaire development of case study 2

3.5.3.1 Data collection plan case study 2

Prior to the collection of case study 2 data, a planning meeting was held at

Schoemansdal, in Vhembe District. The purpose of the meeting was to plan how

data would be collected and to inform Sinthumule and Tshifhire community how the

study was to be conducted. Community participation and engagement was viewed

as one of the important criteria to build the understanding of what needed to be done

prior to the commencement of the study. This was done to ensure the community

was informed prior to any household visit. Giving information to the community on

time prepared the community, which in turn increased participation and also assisted

the researchers and field workers in not encountering any difficulties when entering

households. Issues discussed were as follows:

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Date and period for data collection;

Selection and appointment of field workers;

Training of field workers;

Pilot study area selection;

Visit to Tribal Authority;

Visiting households;

Taking water samples;

Budgetary needs which included logistics such as accommodation, food and

working tools;

Arrangement to use the laboratory for water analysis and

Data management and quality check.

Discussions were held and the planning finalised, followed by a visit to the Tribal

Office and the laboratory to be used for water quality assessment. In March 2011,

the training of eight fieldworkers was undertaken. The discussions included the

understanding and administration of the questionnaires as well as standard

operation procedure when entering and collecting data from the households, as well

as time and work schedule. Field workers were trained on how to use the GPS and

how to follow the selected households. The training was followed by field training

held at the study area.

3.5.3.2 Study population and sampling case study 2

All households at Sinthumule and Tshifhire villages were marked using GPS to get

the coordinates and waypoint addresses. A total of 201 households were randomly

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selected to participate in the study; 121 from Sinthumule villages and 80 households

from Tshifhire. The total number of households available in that village determined

the number of the households chosen in each village. The chosen households were

not forced to participate in the study but they did so voluntarily. The informed

consent form was read or explained to the head of each household and included the

following: the introduction of the researchers, objectives of the study, household

selection, what was expected from the households, explanation of the rights as well

as confidentiality.

If any member of the household was not available to respond on behalf of the family,

one of the matriarchs was chosen by either the head of household or by the research

team after an individual assessment. All households chosen were given the right to

withdraw from the study. When the household members agreed to participate, the

consent form, as shown in Appendix D, was explained and given to the household

respondent to sign. Permission was requested from the head of the household to

participate in the study prior to data analysis. Permission to conduct a study was

granted by community leaders.

3.5.4 Consent form

The fieldworkers read and explained everything about the study and all activities that

were undertaken during the study, as indicated in Appendix D, for both case studies..

Case study 1 consent forms were completed and signed at the point where

participants were found. In case study 2, in order for the household to be enrolled

into the study, the head of the household or his/her representative granted the

permission for the family to participate by appending his/her signature. Where the

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respondent could not read and write, verbal permission was granted using a digital

recorder.

3.5.5 Diarrhoea disclosure

To measure the health impact on the water quality and hygiene practices, the

household members, through the respondents, were asked to recall their status of

diarrhoea in the past week. Previous week diarrhoea recall was made to encourage

the participants to remember if they had loose stools in the three days following each

other to meet case definition of diarrhoea. Diarrhoea was defined as an indicator of

stomach upset caused by either a virus or bacteria and was typically characterised

by loose stools that were passed for three days or more. Bacteria normally found in

the human stomach, as well as drinking water, more specifically E. coli strains and

the presence of the E. coli and other total coliform were used as positive indicators of

faecal pollution in drinking water. It has been proved that contaminated water and

hygiene practices in households’ causes acute and chronic diarrhoea (Ferrer et al.,

2008).

Although some strains are toxigenic, the majority of E. coli found in the mammalian

gut and faeces are considered non-pathogenic (WHO, 2008). Therefore,

International and National guidelines accepted counts of E. coli to be <1/100mℓ in

potable water; for more details refer to Chapter 2 (Table 2.2). Diarrhoea data was

also collected from the health facilities, used by the communities, where the study

was conducted (Appendix C and L). Although information was collected on the

prevalence of diarrhoea in households, the data was not used due to low response

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rate. Supplementary information is needed to make the information valid for analysis.

However lack of health data did not affect the study as water quality data and other

environmental health data on household water practices were obtained.

3.5.6 Questionnaire development

The development of all questionnaires used for case study 2 was done in

consideration of the primary question of the study, as outlined in section 1.3.1 of

Chapter 1 and the secondary questions in section 1.3.2 bullet 3, 4 and 5. The main

questions informed the design, measurement and data collection instrument used for

the study. The required critical information included the demographic data, hygiene,

water treatment, water availability and accessibility.

3.5.6.1 Questionnaire structure for case study 2

Case study 2 used similar questionnaires in all study areas (i.e. Sinthumule and

Tshifhire). The development of questions was also based on the main question

mentioned above. The sampling and instruments tools used for data collection were

the same, as was the analysis of the data. The tools were tested for validity and

reliability before being used, as outlined in Section 3.6. The structure of the

questionnaire, as outlined in Appendix B, was as follows:

The questionnaire composed of Section A and Section B, as attached in appendices

D. Section A was based on general demographic questions, whilst Section B was

water related data. Section A included the following:

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Section A: Demographic data

Question 1: Respondent information;

Question 2: Household members’ information;

Question 3: Household income and migration;

Question 4: Household expenditure;

Question 5: Utilities and commodity;

Question 6: Housing;

Question 7: Energy uses;

Question 8: Health and

Question 9: Personal and Domestic Hygiene.

Section B: Water

Question 10: Water collection;

Question 11: Water Usage;

Question 12: Water availability;

Question 13: Water Accessibility;

Question 14: Container hygiene and storage;

Question 15: Storage conditions;.

The training and review of questions was made to limit errors. The questionnaire

was checked to see if it addressed the questions asked and if there were any

spelling errors. The pilot study was then conducted to pre-test the questionnaires to

ensure they were valid and consistent.

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3.6 PILOT STUDY

3.6.1 Introduction

Thabane et al. (2010) defined a pilot study as a small scale study conducted to test

the methodology and procedures used to collect data. He further outlined some of

the reasons to conduct pilot study which included experimental, exploratory, test,

precautionary, trial and trying out. A pilot study is referred to as a feasibility study,

but Mubashir et al. (2010) recommended that the two should be clearly defined as

they have different meanings. Most researchers conduct a pilot study to test the tool

and procedures to be used for a large upcoming study, to confirm the tool is valid

and reliable (Arnold et al., 2009).

Joppe (2000) defines the reliability as the concept that shows the consistency of

repeatability of the same results when the same tool is used. In order for the results

to be valid, the tool should test and measure what it is supposed to measure. This

testing strategy is mostly used for a quantitative approach, but recently there was a

shift on the use of strategy in qualitative research, according to Golafshani (2003). It

was the intention of this pilot study to ensure the tools and procedures to be used

were tested for validity and reliability before being used in a large-scale study.

3.6.2 Background of pilot study setting

A pilot study was conducted at Mpheni area, in Vhembe district of Limpopo Province.

The purpose of conducting the study was to test the study’s feasibility, the

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questionnaire tool used and the standard operating procedures used by the field

workers when collecting data from the households. This was done to test if the tool

and the procedure used in the study could measure and produce the same

outcomes when repeatedly used.

3.6.3 Fieldwork procedure for pilot studies

Permission to conduct the pilot study was given by the community leaders of Mpheni

village. Convenient study design was used to select 30 households that were

included in the study. The field study took the data from the households where

people were available. The field workers and the researchers ensured that enough

questionnaires and consent forms and pens were available and a bag in which to

place the completed questionnaires. When field workers entered the household, the

household members were greeted and an introduction of self was made. Permission

was requested from the head of the household to outline the purpose of the visit and

how long it could take to complete the whole questionnaire. Once the head of the

household agreed the consent form was read and explained and the head of the

household responded or made a decision to either allow or deny the household

members to participate. When permission was granted, the person who would

respond on behalf of the household was chosen by the head of household, if he

chose not to be a respondent. The field workers continued with data collection.

After the completion of the questionnaire, the household members were thanked and

the fieldworker continued to the next household. At the end of each day, all

questionnaires were handed to the study leader for quality checking by ensuring that

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all questions were answered as well as to see if the field workers understood the

questions in the same way as outlined. Where there were gaps, misunderstanding

and challenges, the matter was discussed immediately and marked on the

questionnaire for amendment before the next study commenced. In cases where

questions were skipped, due to misunderstanding, clarifications were made and the

fieldworkers were urged to go back to the household immediately and complete the

questions. The criteria used to check the answers on the questionnaire was to see if

the intended answer was answered, as well as to check the replication of information

that was given; where any person who may conduct the same study under the same

circumstances could find similar information as per objectives of the study. The data

obtained was measurable based on the outlined of the study questions. The

questionnaire was checked to see if researcher could accurately draw a conclusion

and relationship between the data collected. The study was considered to be sound

as it has been conducted within the communities that represent a real life-setting.

The content was good except for a few questions that were added for clarification.

3.6.4 Questionnaire adjustment

The overall questions were good and there were only two additions on page 9 of the

questionnaire: question number 8.6 ‘Condition triggered diarrhoea’ and 8.6 on the

‘treatment of diarrhoea.’ There was confusion on question number 8.2, which

required the ‘number of people affected by diarrhoea in the past week’, where the

fieldworkers could not understand if it was a report from the whole family or only the

respondents. That question was clarified, as the total number of diarrhoea cases in

the family was needed. All questions identified were added to the questionnaire.

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3.7 DATA COLLECTION CASE STUDY 2

3.7.1 Household survey

A questionnaire survey and observation was conducted in 201 households and 121

were randomly selected from Sinthumule villages consisting of Magau,

Madombidzha, Tshikwani, Gogobole, Harahantsha, Ravele, Madabani and Muraleni;

whereas 80 households were randomly selected from Tshifhire village. All villages at

Sithumule are located in semi-arid land, while Tshifhire is located in mountainous

area composed of rivers and springs. Each household was marked using GPS to

get the coordinates and waypoint address. A unique number was assigned to each

household. The coordinates and household numbers were exported to a Microsoft

Excel spreadsheet and selected using random sample. A structured questionnaire

and observations were used as data collection tools in each household selected. A

paper and a pen were used to record all the information from the respondents and

through observations.

3.7.2 Water quality assessment

Water quality assessment refers to the physical and microbiological water quality

analysis of drinking water used in households, to determine the way in which safe

water management is practiced from the drinking water sources to the POU. A total

of 240 water samples were taken to assess the water quality. One hundred and

twenty water samples were taken from the water stored at the point of use, such as

storage containers found in households and further 120 samples were taken from

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the drinking water source where water was collected, such as communal stand

pipes, private drilled wells, tanks and springs. Water samples were analysed for

physical parameters that included pH, turbidity and electrical conductivity and

microbiological quality that included total coliform, E. coli and enterococci. Duplicate

samples of (500mℓ) were collected aseptically in each sampling point using sterile

Wharl packs. All samples were immediately placed in a cooler box at 4°C,

transported to the laboratory within an hour and analysed within 6hrs from the point

of collection.

3.7. 2.1 Detection of physical parameters

The Physical parameters detected included pH and electrical conductivity (multi-

electric electrode-HQ40D HACH was used) and turbidity (portable turbidity meter-

HACH 2100P used). All instruments were calibrated following manufacturer’s

instructions to ensure they produce reliable and valid information. A total volume of

200mℓ of water was poured into a beaker and both electrodes immersed separately

for recording of the values, as prescribed by the manufacturers and according to

standard practice. The results were then recorded and compared with the

recommended standard as outlined in SA National Standards (SANS 241-2011).

Instruments were verified prior to use to ensure valid and consistence values.

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3.7.2.2 Detection of microbiological parameters

The detection of microbiological parameters (total coliform, E. coli and enterococci)

were done using the Quanti-Tray® - Colilert 18 method (IDEXX, 2001a), Quanti-

Tray® and Enterolert 18 method respectively (IDEXX, 2001b). Duplicate water

samples (500mℓ) were collected from the household water containers and their

respective drinking water sources where the household water stored in containers

was collected. A hundred millilitres (mℓ) of water was poured into two anti-foam

100mℓ bottles, mixed with the Colliert-18 medium for total coliform as well as E. coli

and Enterolert medium for enterococci. Samples were mixed to dissolve the medium

and then contents poured into a well-marked Quanti-tray plate. The Quanti-tray was

then sealed by passing it into a Quanti-tray sealer to ensure it was not leaking. The

Quanti-tray was then incubated for 18h at 37°C for E. coli and total coliforms and for

24h at 41°C for enterococci (IDEXX, 2001b).

The yellow well indicated the total coliform presence and further assessed for the

presence of E. coli by screening under UV-light. Any fluorescence from the yellow

wells was detected as positive E. coli. Enterococci plates were also viewed under

UV light as their plates don’t change colour. However, all fluorescence wells were

counted as positive enterococci. The counts detected were then compared with the

table to find the Most Probable Number (MPN) of counts that were recorded as

Colony Forming Unit (CFU/100Mℓ).

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3.8 DATA ANALYSIS

3.8.1 Case study 1 data analysis

All data were entered into Microsoft Excel spreadsheets. Questions were coded and

similar responses were grouped together to have meaningful data interpretations.

Most of the groups that participated in the study were composed of women.

Variables such as water sources used, treatment practices and methods were

included in the analysis. To determine the type of water sources the respondents

were using, analyses were carried out taking account of the particular water-

collection point in the village where the respondents resided.

The question on water treatment was analysed differently as there were various and

sometimes divergent opinions in terms of the responsibilities and treatment of water.

Where respondents gave diverse answers, members of the groups were clustered

and subdivided according to their particular response. The mean and standard

deviation was used to obtain a true reflection of the information given by the

respondents. Quotes made during group interviews were also recorded and

reported as it is.

3.8.2 Case study 2 data analysis

All data collected was entered into Statistical Package for the Social Sciences

(SPSS) version 18. Descriptive frequencies were used to measure the distribution of

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variables, whilst Anova tests were used to compare the mean of more than two

variables. Kruskal Wallis and Wilcoxon tests were also used to observe if there were

any significance statistical variations between variables. Data was presented in

tables and figures. Water quality was also entered into Statistical Programme of

Social Science (SPSS) version 18 and descriptive analyses were done. One-Way

ANOVA test was used to determine the median and comparison of the differences of

physical parameters between and within water sources at 95% confidence level.

Kruskal-Wallis and Wilcoxon Signed Ranks Tests were used to compare

microbiological water results.

3.9 SUMMARY

The study used multiple methodologies to determine the way in which environmental

health practices could affect safe water management within the households. The

main purpose was to determine the risks in drinking water that could be incurred in

households and affect water quality, to determine the need for household WSP. An

outline and framework on how the case studies were conducted was also outlined.

The outline and the description of cases were chosen based on the nature of what

was happening at the area of study (Case study 2); while case study 1 was based on

the disease outbreak that happened seven months prior to study. All cases

investigated were based on the exploration on how the people live or behave in

terms of water management and environmental health practices in order to

emphasise the theory of WSP and household water safety management. Water

quality assessment from the source and POU were analysed for both physical and

microbiological water analysis. Study population, data collection and analysis were

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also discussed. The outcomes of the cases could suggest inclusion of household

water safety in policy.

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CHAPTER 4: RESEARCH FINDINGS

4.1 INTRODUCTION

In this Chapter, the findings on the topic “domestic safe water management in poor

and rural households” are presented and interpreted. The findings consist of two

case studies conducted in VDM, Limpopo Province, SA. Case study 1 was

conducted in rural villages of Nwanedi area whereas; case study 2 was conducted in

rural and one peri-urban area i.e. Tshifhire and Sinthumule villages.

Case study 1 investigated the way in which the safe water management practices

were done seven months after a cholera outbreak. It answers the secondary

question in section 1.3.2 bullet 2. The study-included issues such as water service

level, environmental hygiene, water treatment and type of education received or

communication during and after the outbreak. Table 4.1 outlines the demographic

information; type of water sources used and the level of service received by the

community.

Case study 2 is an in-depth survey conducted in households to scrutinize water

management and environmental health practices related to hygiene. Case study 2

answers the secondary questions in section 1.3.2 bullet 3 and 4. The main purpose

was to investigate the manner in which safe water management practice done at

household level and its effect on water quality. The investigation included issues

such as demographic composition grouped in accordance to socio economic status;

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household water use, accessibility, availability, water treatment, environmental

hygiene and water quality. The methodologies of each case study are elaborated in

Chapter 3.

4.2 DEMOGRAPHIC COMPOSITION OF THE STUDY

Case study 1 was conducted in 11 villages of VDM, Limpopo Province, SA in 2009

after seven months of cholera outbreak. Twenty-one (21) groups participated in the

study and a total of 152 participants were reached representing specific households.

There were more females (142) participating than males (10). Total number of

respondents in each group ranged from 2 to 10 with a mean of 7 as indicated in

Table 4.1. It further outlined the number of groups per village and the level of

service as presented below.

In case study 2 demographic information gathered from households was grouped in

accordance with socio-economic status presenting number of people in the

households from <3, between 4-5 and ≥6; followed by the description of the level of

education grouped according to different grades i.e. <grade 10, grade 11, grade 12

and tertiary level. Households were further grouped according to the level of

income; households with total income of < R1000, >R1000-R2000 and >R2000 were

also grouped respectively. The remaining data presented indicates households with

onsite water and toilets as outlined in Table 4.2.

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Table 4. 1: Demographic composition and water service level of study area: case study 1

Name of Village and group no.

no. of People in a group

Females Males Description of water service level in each village

There was no water tap water available at Tanda village. The community in the area depended on Vhembe District Municipality (VDM) Tanker that provided water at least once per week though it was mostly not reliable. Each household was allowed to collect only one container which is not more than 25ℓ per household. The alternative water sources were taps that were in nearby village, Folovhodwe and river which were more than 200m away. It was observed that the stand pipes supported by 5000 ℓ reservoir which was not yet functioning were still under construction. Generally the containers observed were having greenish layers and not closed by the lid. Health education was given in November 2009 during the time of cholera outbreak. Communication on the new project was done. The communication on the time for VDM tanker to bring water was not done at all as there was no consistency in delivering the water.

Tanda 1 7 6 1

Tanda 2 6 6 0

Tshapinda 1 7 7 0 Tshapinda village had street taps since 2007. Generally, the community was satisfied with the service they were getting. The water opened every day from 05H00 to 13H00. They collected water using various types of containers according to the need. More water is being used as compared to previously before the taps were installed as some of the community members have their own household gardens. The tap water was nearer less than 200m as compared to river water. Water was usually not available for two days or less but it was acceptable by the community that such incidences do happen. Only animal drinking happened in the river but laundry was done in the households using water collected from the tap. Education on water was done during cholera outbreak and also during the study that was conducted before the taps were installed. In case of water shortage the operator and the community leaders informed the community on time.

Tshapinda 2 8 8 0

Tshapinda 3 9 9 0

Thondoni 1 6 5 1 Thondoni village was provided with tap water since 1999 and 2001 and nothing changed since then. The water is opened from 5H00 to 10H00 and the community collects water using containers as much as they want. In low slope area, the water is always available as compared to high slope area. The water is still available and the cut off is usually two days to a week due to breakdown, the community leaders always inform them in case of breakdown. Health Education was conducted

Thondoni 2 8 7 1

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during the cholera outbreak and the research study done in the area years ago. Laundry and animal drinking is still done in the river. Few households have water inside their yard and they have paid a fee to Water Service Provider to do so. Hygiene for the containers was still the same as greenish layer was observed in most of the containers with small opening.

Tshikwarakwara 1 10 10 0 Tshikwarakwara village was provided with taps since 2004. Previously they were solely depending on canal and river. In case of a breakdown they went back to the canal and river because they were nearer. The distance for street taps is improved. They are so much satisfied on the technology used to collect the water. Scooping water using mugs was strenuous to most of them though containers are used. To some the distance has improved while others use tap water for drinking only and do other domestic activities with water from the canal as it is much nearer. The water is available from 5H00 to 11H00. The community is generally satisfied about the service rendered. The state of containers is still the same as greenish layer was observed to most of the containers with small lid. Health education was provided during cholera outbreak. Laundry and animal drinking is still done in canal and river. Those living next to taps use more water from the tap while those living next to canal and river use more water from such sources.

Tshikwarakwara 2 8 8 0

Tshaluwi 1 6 5 1 Tshaluwi area was provided with tap water since 1998. The distribution of taps is far away from other members of the community as the distance ranges between 300m to 500m. The water is scheduled to come out from 05H00 to 11H00 every day. People who travelled distances greater than 200m complained that they do not have chance to fetch enough water for domestic activities. In other part of the area, they contributed money so that they can place the tap on the street next to their households. They are now satisfied with the volume of water they get every day. Some of them are having household gardens. Scheduling of water times was done through the communication with the public where agreement was reached. In case of breakdown the public is also informed which is usually not taking more than 48 hours. They never got any Health Education. Hygiene of the containers was observed and greenish layer was spotted inside the container. Public prefer water inside the yard than on the street.

Tshaluwi 2 9 8 1

Tshitanzhe 1 6 0 1 Tshitanzhe community was provided with tap water in 2007. Previously borehole pumps and spring water were used. At the time of Focus group interview there was no water at the taps. The drilled well was no longer having water. The operator was still waiting for the Technical assistance from VDM to determine the root of the problem. The water was scheduled to be provided from 14H00 to 17H30 every day. That was communicated with the community as a whole. During breakdown the village water committee in each block is given relevant information to pass it to other members of the community. The community hired Operator and paid his salary. The community paid R10 per household to pay for the transport to collect diesel from VDM and pay the operator. Due to shortage of water from the tap, the community was using two boreholes available and spring water though

Tshitanzhe 2 11 2 2

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they knew water from the spring was not safe. River water was used for laundry and animal drinking. They benefited a lot from the tap as the distance was shorter and the technology used was simple to them. The water was safe and more water was accessed. Some of the community members started gardens that they could not sustain due to shortage of water as the distance was far.

Musunda 1 3 1 0 Musunda community got tap water since 2007. Their reticulation system was linked with Tshitazhe as they receive water from the same source. Since the drilled well has dried up the community is using river and the borehole pump. No communication was done during water cut-offs. The taps were nearer to the people but the borehole is far away from other households. The community uses less water for their domestic activities. Some of the people still use river and spring water to avoid queuing as they believe that nothing will happen to them as they drank the water since they were born. The green layers inside the containers were observed and there were no lids in most of the containers especially those with narrow openings. Community claimed they didn’t receive health Education related to water. Each household contributed R10 for diesel and payment of operator.

Musunda 2 6 0 0

Gumela 1 10 10 0 Gumela village was provided with tap water in 2008. The community was using river water before they were provided with taps. The tap water opened at 06H00 to 10H00 and at 15H00 to 18H00. Maintenance was done by VDM. Most of the containers observed were clean but not closed with lids. Communication of the water project which was undertaken was done. In case of water shortage, the communication was done through the community leaders through the operator. Each household paid about R10.00 for diesel collection and payment of operator. The tap water is benefiting the community as they now drink safe water, travelled less distance of not more than 200m and the simple technology was used. Water was always available and accessible. They operator communicates with the community in terms of breakdown. Water was available most of the time and breakdown took less than 48 hours in most instances. Community preferred to have taps in their yards. Health education was given only during cholera outbreak.

Gumela 2 6 5 1

Tshitandani 1 3 3 0 Tshitandani village is the smallest village with 13 households. The community was provided with 10000ℓ water tank. The Water service provider (VDM) filled up the tank. The community usually phoned VDM to come and fill the tank. Households exchanged with each other to Phone VDM so that the water could be filled. In cases when the tank was empty, the community goes back to the river. Community confirmed they do not treat the water. Health education was given in December 2008 during the cholera outbreak.

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Tshikotoni 1 7 6 1 Tshikotoni was provided with tap water since 2008. The water is opened at 06H00 to 10H00 and at 15H00 to 18H00 the same as Gumela. Each household paid R10.00 for Diesel and operator payment every month. In case of water shortage, river water was used. Community used river water for laundry and animal drinking. The water was often available and accessible and breakdowns do not take long to be fixed. The distance travelled is now less than 200m as compared to the river water. There is an improvement to the volume of water collected for domestic use. More water is being used for various activities especially cleaning households and washing bodies.

Dzumbama 1 7 7 0 Dzumbama village had tap water since 1999. The Electricity pump was used to pump water to the tank then to the taps. The distribution of taps was far away from other households; between 300m to 500m. Old people and other members of the community complained of the distance. An amount of R800 was needed to connect water into the yard. Most of them complained that they do not have the money for yard connection. The water was always available and collected as they wished and according to their needs. Community leaders communicate with communities when there is a breakdown. Health Education was given during cholera outbreak. The volume of water collected depended on the proximity of the water source. The container greenish layers were observed inside and they were unhygienic.

Dzumbama 2 9 9 0

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Table 4. 2: Demographic information of case study 2

Table 4.2 shows that a total of 201 households were included in the study, with 80

households from Tshifhire and 121 from Sinthumule villages. About 26% of

All Tshifhire Sinthumule

N % N % N %

Number of Households N 201 100 80 40 121 60

No. of people in the house 1 - 3 people 53 26 18 23 35 29

4 - 5 people 66 33 25 31 41 34

6+ people 82 41 37 46 45 37

Highest education N 198 80 40 118 60

<Grade 10 44 22 16 20 28 24

Grade 11

51 26 18 23 33 28

Grade 12 52 26 25 31 27 23

Tertiary 51 26 21 27 30 26

Monthly income N 193 100 80 41 113 59

<R1000 62 32 17 21 45 40

>R1000 - R2000 68 35 33 41 35 31

>R2000 63 33 30 38 33 29

Water on-site

N

196

100

78

40

118

60

available 64 33 36 46 28 24

not available 132 67 42 54 90 76

Toilet on-site

N

193

100

73

38

120

62

available 182 94 70 96 112 93

Not available 11 6 3 4 8 7

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households in both villages consist of 1-3 family members, 33% with 4-5 and 41%

with 6 members and above. It further indicated that 22% of the households had

members with grade 10 and less while those who had grade 11 , 12 and some form

of vocational training, college or university or did any kind of post educational training

each had 26% . The study further indicated that 32% of households had an income

of less than R1000, 35% were in between R1000 and R2000; while 33% had income

of more than R2000. Out of 196 households recorded, 33% were having water

connections inside their yards, of which Tshifhire was observed to have more on-site

water systems (46%) than Sinthumule villages with 24% only. The majority of

households have toilets available inside their yard.

4.3 DESCRIPTION OF WATER SERVICE LEVEL IN EACH VILLAGE

4.3.1 Type of water sources used and availability

Figure 4.1 represents the type of water sources used in the villages of case study 1.

Taps had been installed in 8 of the 11 villages between 1998 and 2008. Community

members were satisfied with the water service level during the time when water was

available from the taps. Of the 3 villages without taps, 2 were supplied by water

tankers delivering water and 1 still used river water as their only source.

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Figure 4. 1: Water source types used by the groups within study area (n=21)

Though the Municipality provided water through the use of tanks, the provision of

water was not consistent and the volume of water allowed was less as they were

allowed to fetch only one 20ℓ or 25ℓ container per household as described in Table

4.1. Nevertheless on the day of interview, groups were using a range of water

sources.

On the day of the interview only 6 groups from 3 villages claimed to be sourcing their

drinking water from the village taps. Scheduling of opening and closing tap water

was done in 5 villages between 4 to 7 hours as described in Table 4.1. That was

acceptable for most of the community members though others were concerned and

about it as per statements quoted from various groups: “There is no water from the

drilled well it seems it has dried out”. Water is only pumped from 16h00 to 18h00”.

We now use borehole water for drinking as well as spring and river for other

Borehole 14%

River 29%

Tank 14%

Community taps 29%

Mixed source 14%

Borehole

River

Tank

Community taps

Mixed source

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activities”. Of the 11 groups from 5 villages who were not using the taps, 3 were

using water from boreholes, 5 were using river water and 3 were using various

different sources including river, canal and spring water.

The reason why group members with taps installed locally were not using the tap

water was that the taps were dry on the day of the visit. Groups that were using tap

water on the day of the visit claimed that their water source was generally available.

Only 2 of the 6 groups commented that their tap water did not always have water as

per following comments. “Sometimes the water is not available for the whole week.

The tap is scheduled from 15h00-17h30. The drilled water is now dry and the water

is no longer available we are waiting for the municipality Technicians to come and fix

it”.

In one group the participants reported that they used river water and in the other

group they walked to other taps further away. It was noted that even when people

reported using a supplied source they often had to resort to river water. Three

groups from 2 villages who had water delivered by tanker all 3 stated that they had to

revert to river water regularly because of delays in delivering the water. In summary,

despite the fact that 17 of the 21 groups reported having communal taps installed in

their villages, only 6 (35%) were using these taps on the day of the visit.

The only other improved water supply was boreholes used by three groups from 2

villages. Consequently 12 of the 21 (57%) groups reported using an unimproved

water source on the day of the visit. Another group reported that although they were

using tap water on the day of the visit they often also had to revert to river water

during failures in supply. Groups were not happy about scheduling of water. Most of

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them preferred continuous and reliable water supply. However situation at

Sinthumule and Tshifhire villages were different as outlined in Table 4.3.

Table 4. 3:Household water sources available at Sinthumule and Tshifhire

villages

In case study 2 presented in Tables 4.3 and 4.4, Sinthumule villages that include Ha-

Magau, Madombidzha, Tshikhwani, Tshiozwi, Ha-Mantsha, Ha-Ramahantsha, Ha-

Ravele, Muraleni and Madabani as well as Tshifhire village described the level of

water sources used and the level of service provided by WSA in each area. Both

villages are having street taps just like other villages in case study 1 as indicated in

Table 4.3. Majority of households found in Sinthumule villages do not have water

All Tshifhire (village name) Sinthumule (village name)

Primary Water Source % N % N %

Yard standpipe 42 21 33 41 9 8

Communal standpipe 87 43.5 27 34 60 50

Borehole 9 4.5 0 0 9 8

Tank 1 0.5 0 0 1 1

Spring 17 8.5 17 21 0 0

Private drilled well 41 20.5 0 0 41 34

Other 3 1.5 3 4 0 0

Total 200 100 80 100 120 100

Alternative water source

Yard standpipe 10 6 1 2 9 10

Communal standpipe 11 7 5 8 6 7

Borehole 6 4 0 0 6 7

Tank 13 8 0 0 13 14

RWH 3 2 0 0 3 3

Spring 54 35 54 83 0 0

Private drilled well 54 35 1 2 53 58

Other 5 3 4 6 1 1

Total 156 100 65 100 91 100

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inside their yards except those with own private drilled wells. Tshifhire households

were having 370 on-site water connections.

Table 4.3 and 4.4 show that despite the availability of taps at Sithumule, the taps

were usually dry and not having consistent water supply as outlined in Appendix F.

The villages depend on private drilled well as their alternative or secondary water

supply. Tshifhire villages were having springs as alternative water source, of which

some members of the community used it as their main or primary source; though

majority used it when there is no water available on the taps as indicated in Table

4.4. The taps from Tshifhire are supplied by a small treatment plant whereas the

taps at Sinthumule villages are supplied by boreholes. The majority of those who

had water connection in the yard were found in households at Tshifhire village as

shown in Table 4.3.

Table 4.5 indicated the socio-economic status of facilities in the households. In

terms of availability of pit latrines, Table 4.5 indicated that there were no major

disparities as compared to the availability of on-site water systems. Water

connections in yard were found in households with grade 12, tertiary education and

income of greater than R2000.00 (51%) were having water connection in their

households as indicated in Table 4.5.

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Table 4. 4: Water service level of study area: Case study 2

NAME OF VILLAGE BRIEF DESCRIPTION OF WATER SERVICE

Ha-Magau There were at about 38 street taps but only two taps were having water and the rest of the taps were dry. Community depends on these two taps as well as private drilled wells.

Madombidzha The area had at least 173 street taps of which most of them usually do not have water (about 127 taps non-functional). Street taps with running water are very few and the taps could take up from two weeks to a month without water. Water was not coming out from some of the taps due to salt build-up of which it was the main problem to the rest of Sinthumule area. The new stands in the area were not having water at all. The Municipality provided the community with water tanks which were not usually filled up with water. The tanks were filled once in two weeks. Most of the community in this area depends on buying water from those having drilled well in their households.

Tshikhwani This area differs from Madombidzha area as the water was available at least two days per week. There were at least 19 taps available, of which 9 of them are not having water due to salt or mineral build up. Private drilled wells are usually taken as the alternative source during water cut off.

Tshiozwi The area was having 50 street taps. At the time of way pointing most of the taps were having water after two month of not having water at all. About 15 of the taps were not having water due to salt build up. Usually community took up to more than a week without running water. The pattern of water availability in the area is not stable or predictable. Intervention method used is private drilled wells available in the area. The new area in the village is provided with tanks that take up to two weeks without water.

Ha-Mantsha There were 42 street taps available in the area. The community was much better when compared to other villages. They usually have water available for at least three days a week though the water does not last for more than 5 hours. The problem of salt build up in taps is the same as in other areas. About 10 taps does not function due to salt build up. Buying water from private drilled well owners was an alternative way of having water in their households.

Ha-Ramahantsha At least 47 street taps were available in the area. The water availability in the area was not stable as they could run short of water for a week, two weeks or a month. Most of the community depends on private drilled wells available in the area. The salt build up in taps and distribution channel is a problem the same as in other areas above, as about 14 taps were non-functional.

Ha-Ravele There were at least 57 street taps. The water was scheduled to open only during weekends from Friday to Sunday though sometimes it happens that the water comes out midweek. The community claimed that it could take up to two weeks without running water. When water is available, it cannot take more than four hours. Salt build up in distribution channels and taps is usually a challenge. The community depends also on private drilled wells when water was not available.

Muraleni There were 28 street taps in the area. The water availability in the area came out at least once or twice per week. It took up to two weeks to a month without water from the taps. Salt build up is also a problem. The community depends on private drilled wells when water is not available.

Madabani There were at least 27 street taps in the area. The availability of water was unpredictable. They can have water once or twice per week. They can take up to a month without water. The salt build up is usually a problem in the area. The community depends on private drilled well in case of water shortage.

Tshifhire (Maelula) The area used different sources. The community used treatment plant and springs as their drinking water sources. About 370 households had water in their yards. There were at least 27 street taps in the area. Due to the area itself which is mountainous, it taps were not provided to the rest of the community. Some parts of the area did not have water at all but depends on the springs available in the area. Some of the community prefer spring water than potable water which its quality was not known.

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In case study 2, the unavailability of water was recorded weekly in 49% of

households of which17% took up to 6 months without water in communal water

standpipes as indicated in Table 4.6. Fourteen Households using spring water

source (93%) and 21 (60%) with yard connections reported shortage of water of up

to a year. There was a significant difference of (p<0.05) at 95% confidence level of

water availability in various sources.

Table 4.6 and Figure 4.2 showed that in all communal water sources available; no

source could supply consistent water in any household for 24 hours as shown in

Appendix E. Figure 4.2 indicated that of all water sources, the most reliable sources

were springs followed by private drilled wells and yard standpipes that were often

connected to drilled wells and taps connected to a spring and communal pipes.

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Table 4. 5: Water service level of study area: case study 2

Table 4. 6: Unavailability of water in sources

All Sinthumule Tshifhire 1 - 3 people

4 – 5 people

6+ people

<10th grade

1- or 11 grade

Grade 12 Tertiary <1000R 1 - 2000R

>2000R

All 201 121 80 53 66 82 44 51 52 51 62 68 63

Water on site

Available 64 28 36 12 23 29 7 11 20 26 10 18 33

Not available

132 90 42 41 40 51 35 39 32 23 51 47 29

Pit Latrines

Available 182 112 70 51 55 76 36 47 50 46 55 62 58

Not available

11 8 3 1 7 3 7 2 0 2 4 5 2

Type of water sources daily weekly monthly bi-monthly 6-monthly Annual

Yard standpipe 1(3%) 11(31%) 2(6%) 10(11%) 0 21(60%)

Communal standpipe 9(10%) 43(49%) 6(7%) 0 15(17%) 10(11%)

Tank 0 0 1(100%) 14(93%) 0 0

Spring 0 0 0 2(11%) 0 14(93%)

Private drill well 2(11%) 3(16%) 0 47(30%) 12(63%) 2(11%)

Total 12(8%) 57(36%) 9(6%) 5(3%) 27(17%) 47(30%)

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Figure 4. 2: Cumulative frequency (%) of unavailable water supplies (yard etc. water sources)

4.4 HOUSEHOLD WATER TREATMENT

The question on household water treatment presented with various diverse answers

from the groups and household respondents in case study 1. The response

obtained from villages showed that there was a widespread belief amongst groups

and respondents that the WSA or the supplier treated their tap water, when

available; which was generally not the case. The response on the question on

household water treatment, presented from individuals in this case study indicated

that it was not possible to get consensus within the groups as individuals varied in

their treatment of water prior to drinking. Of 152 participants, only 21 (14%) reported

using any form of household water treatment. About 9 stated that they boiled water

before drinking and 12 used bleach. There was very little difference on the use of

household water treatment between those using improved (15%) and unimproved

0

20

40

60

80

100

120

daily weekly monthly bi-monthly 6-monthly

yard standpipe

communal standpipe

tank

Spring

private drill well

Total

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(13%) water sources. When asked why they did not treat river water the community

generally did not think this was important. A typical and common comment was “We

do not treat water from the river because it is long time that we drink the water and

nothing happened to us”.

In case study 2, of the 151 people who answered the question on drinking water

treatment, 31% agreed. However, when asked how they treated their water only 52

answered. Four people said they boiled their water and 14 claimed to use bleach

and the remaining 34 answered other. When questioned further 34 people

responded that they believed VDM treated the water, even though the water

connection was from the spring. The results indicated that very few households treat

their drinking water before use regardless of the source used as shown in Appendix

K.

4.5 CONTAINER HYGIENE

The majority of the households used containers to collect and store it. However,

most of the containers observed were not hygienically clean and the greenish layer

of biofilm was seen inside them. In case study 2 the most common containers used

were plastic containers with narrow (38%) open screw mouths as well as the plastic

containers with wide mouth provided with lids (22%) as indicated in Table 4.8.

During the survey a total of 232 containers were checked inside to see if there were

clean or having biofilm or any movement of loose particles. The type of containers

used included plastic containers with narrow open top screw, plastic container with

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narrow closed screw, plastic screw with wide mouth open and plastic screw with

wide mouth closed. Out of 38% plastic narrow screw open containers observed,

biofilm was in 44% of them. Thirty three percent of closed narrow plastic screw

containers with wide opening showed loose particles. About 46% of containers

observed on the inside were clean as indicated in Table 4.7.

Hundred and eighty-two containers were observed from outside to assess their

hygiene conditions as shown in Table 4.7 The criteria used to observe containers

were categorized by clean, very dirty or having excessive scratches. Clean

container-means here a container without scratches, biofilm or any foreign layer

inside. Dirty container represent container with layers of soil inside and outside as

well as foreign particles and layers attached to the container.

Each container was inspected according to its type. Containers with narrow open

plastic screw were very dirty (31%) whereas 26% presented excessive scratches.

Thirty two percent of narrow closed screw containers showed excessive scratches

while the rest were clean (see Table 4.7). The hygiene of the container did not show

any difference in terms of socio-economic status as shown in Table 4.8 and

Appendix I. All those who went to a level of tertiary behaved the same to those with

lower grades, with highest number in the house and those earning a salary of greater

than R2000.

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Table 4. 7: Container hygiene inside and outside

Open plastic screw top

Closed plastic screw top

Open plastic wide mouth

Closed plastic wide mouth

N % N % N % N %

Container hygiene on the inside

Biofilm 39 44 7 12 10 29 5 10

Loose

particles

14 16 19 33 10 29 21 42

Clean 36 40 32 55 15 44 24 48

Total 89 100 58 100 35 100 50 100

Container hygiene on the outside

Very dirty 28 31 3 5 8 23 8 16

Excessive

scratches

24 26 19 32 12 34 14 29

Clean 39 43 37 63 15 42 27 55

Total 91 100 59 100 35 100 49 100

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Table 4. 8: Hygiene condition of containers as per socio-economic status

All Sinthumule

Tshifhire

1 - 3 people

4 - 5 people 6+ people

<10th grade

1- or 11 grade

Grade 12

Tertiary

<R1000

R1000 - R2000

>R2000

201 121 80 53 66 82 44 51 52 51 62 68 63

Container hygiene outside (open screw)

Very dirty 28 12 16 7 8 13 7 9 9 3 11 10 6

Excessive Scratches

24 12 12 6 5 13 4 8 8 4 8 8 8

Clean 39 38 1 8 16 15 7 13 9 9 19 10 8

Container hygiene outside (closed screw)

Very dirty 3 1 2 2 0 1 2 1 0 0 2 1 0

Excessive Scratches

19 2 17 4 8 7 4 3 4 8 2 7 9

Clean 22 3 19 11 11 15 9 7 8 13 8 15 14

Container hygiene outside (open wide mouth)

Very dirty 8 0 8 2 2 4 3 1 1 3 2 4 2

Excessive Scratches

12 3 9 4 3 5 3 3 5 1 5 4 3

Clean 15 6 9 2 9 4 1 5 6 3 2 8 5

Container hygiene outside (closed wide mouth)

Very dirty 8 3 5 2 3 3 3 1 2 1 3 3 2

Excessive Scratches

14 2 12 4 4 6 4 2 2 5 2 5 6

Clean 27 10 17 6 13 8 3 3 10 11 5 11 11

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Table 4. 9: Container’s prior use

Out of 173 households, Table 4.8 indicates that 21% of containers used were new

and 37% used to store chemicals.

4.6 CONTAINER CLEANING METHODS

The majority of households used 20ℓ or 25ℓ containers with narrow or wider mouth as

indicated in Table 4.8. There were various methods used for the cleaning of

containers as indicated in Table 4.10. A consistent majority of the households (59%)

reported that they clean-up their containers using soap, water and sand that was

mixed with soil found on the ground where water was collected every time before

they fill in their containers.

Container prior use N %

Newly bought 36 21

Carry foodstuff 62 36

Carry chemicals 64 37

Other/ not sure 11 6

Total 173 100

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Table 4. 10: Container cleaning methods

There were 28 households who had private drilled wells that were plumbed and

connected to a tank. Households having tanks connected to private drilled well in

the yard were found at Sinthumule villages only. About 36% of the households

reported that they clean their tanks at least once in a month or once after six months

or once in a year, while 46% were not sure when they last cleaned their tanks and

18% never washed their tanks since installed (see Table 4.11).

Cleanliness and container hygiene was not informed by the number of people living

in the same household, level of education or income as indicated in Appendix H.

There was no difference between the educated and the non-educated in terms of

container’s cleanliness as indicated in Appendix J. All households used a variety of

methods to clean their containers.

Cleaning method N %

Rinse outside only 2 1

Rinse inside-out 11 6

Wash with soap 9 5

Wash with soap inside out 11 6

Wash with soap and sand inside-out 102 59

Wash with sand only inside out 10 6

Other 29 17

Total 174 100

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Table 4. 11: Frequency (%) of cleaning water Tanks connected to a Private

Drilled Well

4.8 CONDITION OF HYGIENE IN PLACES WHERE WATER IS STORED

Most of the households stored their water inside their houses as shown in Table

4.12. It was noted that about 319 rooms were used to store water. The rooms

where water was mostly stored were cool and dark (41%). About 31% of the rooms

were clean while less than 30% were not clean and could likely contribute to water

contamination.

In terms of socio-economic status as indicated in Table 4.13, the level of education,

number of people in the household and income does not determine the place and

the hygiene conditions of where water was stored.

Sinthumule (village name)

Cleaning of tanks N %

1 week 0 0

1 months 3 11

6 months 3 11

1 year 4 14

Never 5 18

Not sure 13 46

Total 28 100

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Tablet 4. 12: Condition of place where water is stored

Sinthumule N %

Container storage

Inside 187 98

Outside 3 2

Total 190 100

Condition of storage

Cool and dark 130 41

Hot and light 33 10

Dusty 11 3

Dirty floor 14 4

Dung floor 5 2

Clean 98 31

Insects visible 2 1

Animal access to water 2 1

Children access to water 23 7

Other 1 0

Total 319 100

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Table 4. 13: Condition of hygiene where water is stored according to socioeconomic status

All Sinthumule Tshifhire 1 - 3 people 4 - 5 people 6+ people <10th grade Grade 11 Grade 12 Tertiary <1000R 1000 - 2000 >2000R

201 121 80 53 66 82 44 51 52 51 62 68 63

Container storage

Inside 187 107 80 49 61 77 40 49 47 48 59 67 56

Outside 3 3 0 1 1 1 1 0 2 0 2 0 1

Condition of storage

Cool and dark 130 57 73 37 40 53 32 34 29 33 33 52 44

Hot and light 33 17 16 6 15 12 7 8 11 5 11 12 9

Dusty 11 10 1 3 5 3 2 5 4 0 5 3 3

Dirty floor 14 4 10 2 4 8 1 5 6 2 6 5 3

Dung floor 5 3 2 2 0 3 3 1 1 0 2 2 1

Clean 98 81 17 27 35 36 21 25 22 28 37 29 26

Insects visible 2 0 2 0 1 1 0 0 2 0 1 0 1

Animal access to water 2 2 0 1 1 0 0 2 0 0 2 0 0

Children access to water 23 10 13 1 11 11 4 6 5 8 9 7 7

Other 1 1 0 0 0 1 1 0 0 0 0 0 1 Water scooping

Scooping vessel used 185 107 78 49 58 78 40 47 48 47 55 66 57

Tip container used 8 7 1 2 4 2 0 3 3 2 5 1 2

Other 2 0 2 1 0 1 1 0 1 0 1 1 0

Keeping insect away from containers

Using cloth 129 71 58 37 38 54 26 35 37 31 39 49 37

Using lids/caps 73 32 41 15 30 34 15 15 25 21 21 29 27

Using insect Repellent 20 15 5 2 9 9 6 4 3 7 5 6 9

Using insect Swatter 7 7 0 1 2 4 2 2 2 1 1 5 1

No method used 9 8 1 3 3 3 1 4 3 1 5 2 2

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4.9 ACCESSIBILITY OF HOUSEHOLD WATER SOURCES

Difficulties were observed in case study 1 among the communities where tank water

was provided by the municipality. The time schedule for the provision of water was

not consistent as indicated in Table 4.2. Communities were forced to go back to the

river which was at a distance of more than 200m. The respondents comment was

“The tanker took up to two weeks without delivering the water, and then we go back

to the river”.

The majority of the communities where tap water was provided were satisfied with

the distance from the water source. One of the villages was not happy with the

distance between unimproved and improved water sources. One of the group

members reported that they still use water from the canal for domestic sources as it

is nearer as compared to the tap water source and the comment was; “Those who

are living next to canal are still using the water for domestic chores due to nearer

distance as compared to taps”. Tap water was preferred for drinking purposes. The

old people complained of back pains because of water fetching and distance

travelled to the tap. In one village where the distance to water sources ranges from

300-500m from households, they preferred water to be provided in their yard but do

not have connection fee; and the comment was: “The water is safe and nearer to

households but we need water in the household yard is just that we cannot afford

money for household water connection. Some of us are too old to reach the taps on

the street.”

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4.10 DISTANCE FROM HOUSEHOLD TO WATER SOURCES

In the case study 2 distances travelled from household to water sources varied.

Seventy percent of communal standpipes provided at the communities met SA water

standard of travelling distance of not more than 200m (Table 4.14 and Figure 4.3).

Table 4. 14: Distance travelled to water source

Households using spring water sources (49%) travelled more than 200m as opposed

to all other sources as indicated in figure 4.3 and Table 4.14. Majority of

households that had yard pipes (56%) travelled shorter distance of between 0-<50

as indicated in Figure 4.3.

The Kruskal Wallis test (Figure 4.4) was used to compare independent variables of

water sources distances from the household to the water collection point. All

variables were ranked from 1-5.

Water source

0 - 10m

% > 10 <= 50m

% >50 <= 100m

% > 100 <= 200m

% > 200m

% Total %

Community

standpipe

17 21.5 14 17.7 10 12.7 14 17.7 24 30.4 79 100

Borehole 1 16.7 1 16.7 3 50 0 0 1 16.7 6 100

Tank 2 25 2 25 1 12.5 0 0 3 37.5 8 100

Spring 5 7.6 6 9.1 2 3.0 21 31.8 32 48.5 66 100

Private

drilled well

31 53.4 9 15,5 4 6.9 2 3.4 12 20.7 58 100

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Figure 4.3: Travelling distance to Primary water sources (0.00-household percentage; 0-10m travel distance and Yard etc. water sources)

The test indicated that there were significant difference (p<0.01) between the groups.

The degree of freedom was 4 which were between the rank of 2.5. The lowest

median was 1.00 (0-10m) while the highest was 4.00 (>100m≤200m). Households

using drilled wells travelled less distances of 0-10m (53%) and there were followed

by the communal standpipes (22%).

Out of 191 households it took an average of 3.18 (SD±3.136) trips per day by each

household to collect water to a maximum of 20 trips per household. The average

waiting time spent by 187 households at the water source was about 8.0

(SD±10.458) minutes to a maximum of 60 minutes.

0.00

10.00

20.00

30.00

40.00

50.00

60.00

0-10m >10< 50m >50<100m >100<200m >200m

Yard

Community standpipe

natural

Private drilled well

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4.11 TRIPS TO WATER SOURCES

A total of 79 households reported that they buy water when there is no water

available in their primary water sources. An average of R13.90 (SD±51.937) per

household is spent each day for 20ℓ or 25ℓ container to buy water from private drilled

wells.

Figure 4. 4: Travel distance from households to water sources using independence-Sample Kruskal-Wallis test. (1.00 (0-10m), 2.00(>10m≤50m), 3.00 (>50m≤100m), 4.00 (>100m≤200m) and 5.00(>200m)

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4.12 HEALTH EDUCATION AND COMMUNICATION RELATED TO WATER

SERVICE

Heath education and communication was explored in case study 1. Table 4.15

shows the type of communication given to the community after the cholera outbreak.

The analysis was based on the communication related to health education and other

types of water service communication passed to the community. All groups in all

villages indicated that there was no on-going health education related to water, in 3

villages groups claimed there was no health education ever provided to them.

The community in all villages often get more other water-related communication

other than that addressing health risks. Such communications include payment of

monthly fees to the operator, hiring of the vehicle to collect diesel for water pumps,

communication in case of water shortages and breakdown, with VDM to provide tank

water as well as communication on water scheduling and project implementation. In

summary, water education related to health risks was not provided.

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Table 4.15: Types of communication provided to the communities

Village Name Health Education related to water Type of communication often made

Tshikotoni No health education Community involved in project communication and communication of fees for operator payment.

Tshitandani Education provided only during cholera outbreak

Communication based on the phone call made to VDM to provide tank water

Gumela Education provided only during cholera outbreak

Communication done when there is water system breakdown and communication of fees for operator payment.

Musunda No health education Communication of fees for operator payment

Dzumbama Education provided only during cholera outbreak

Communication of fees for operator payment

Tshaluwi No health education Communication done when water schedule was proposed and communication of fees for operator payment

Tshikwarakwara Education provided only during cholera outbreak

no communication

Thondoni Education provided only during cholera outbreak

Communication done when there is water system breakdown

Tshapinda Education provided only during cholera outbreak

Communication done when there is water shortage

Tanda Education provided only during cholera outbreak

Communication was based on the new project in progress

Tshitanzhe No health education Communication done when there is water system breakdown and communication of fees for operator payment.

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4.13 WATER QUALITY

A total of 240 water samples were tested for physical parameters from drinking water

sources and household storage containers. The water samples assessed for

physical parameters were tested for pH, turbidity and electrical conductivity and risk

level measured as indicated in Table 2.2. Electrical conductivity and microbiological

assessment included total coliform, E. coli and enterococci were also assessed. The

assessment was done using the recommended limits shown in Table 2.2.

From 240 water samples taken; 120 samples were taken from drinking water

sources of which 42% samples taken were from communal taps, 28% spring water,

22% private drilled wells and 9% taken from tanks that were placed by the VDM in

strategic points in areas where there was no water supply. Another 120 water

samples were taken from storage containers. Table 2.2 indicate the standard used

to determine the level of risks for both physical and microbiological analysis.

4.14 PHYSICAL PARAMETERS

The results of physical parameters shown in Table 4.16 show the mean values for

pH, turbidity and electrical conductivity for each drinking water source. The one way

ANOVA’s for each of the three parameters showed highly significant differences

between sources (p<0.01). In particular spring water was of lower pH with a median

of 7.94 (7.7-8.8.19, 95%CI), low electrical conductivity but slightly high turbidity 3.56

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(p<0.01, 2.65-4.47, 95%CI) which is within the limit of 5 as per SANS 241-2011

(South African Bureau of Standards, 2011). By contrast both private drilled wells

and tank waters were low in turbidity and beyond acceptable limits of electrical

conductivity in private drilled well at a median of 165 (153.9-176, 95% CI; tank 158.7

(117.5-200, 95%CI). The pH values of drinking water sources complied with the

standard as shown in Table 2.3. High turbidity found in spring water could result in

harbouring microorganisms and could decrease the effectiveness of water treatment

(DWA, 2001). Where turbidity is high possibility of microbiological contamination is

high.

Table 4. 16: pH, turbidity and conductivity measurements in drinking water sources

*CI-Confident interval; F-test is the ratio of two scaled sums of square

A further 120 water samples were also taken for assessment of physical water

parameters at the point of use in household water containers. Figures 4.5 to 4.7

indicate the differences between physical parameters (pH (Figure 4.5), turbidity

(Figure 4.6) and electrical conductivity (Figure 4.7) between samples taken from the

drinking water sources and from water stored inside the containers accessed from

Water sources pH Turbidity Conductivity (mS/m)

N Mean 95%CI Mean 95%CI Mean 95%CI

Communal tap 50 8.63 8.51 - 8.74 1.28 0.81-1.75 125.6 104 - 147.3

Private drilled well 26 8.68 8.57 - 8.78 0.67 0.49-0.86 165 153.9 - 176.1

Spring 33 7.94 7.7 - 8.19 3.56 2.65-4.47 5.8 5.3 - 6.3

Tank 11 8.63 8.46 - 8.8 0.82 0.6-1.04 158.7 117.5 - 200

Total 120 8.45 8.35 - 8.55 1.73 1.36-2.11 104.2 89.3 - 119.2

F 18.0 17.6 53.5

Degree of freedom 3 3 3

P value <0.001 <0.001 <0.001

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the same drinking water source. Figure 4.5 indicated that there was not much

difference between the pH from drinking water sources and the water stored inside

the containers. However, there was a slight change in pH of water stored inside the

container as indicated in Figure 4.5.

Figure 4. 5: Scatter plot of pH measurement between the water source used in households and water stored inside the container

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Figure 4. 6: Scatter plot of turbidity measurement between the water source used in households and water stored inside the container

In comparison, turbidity values indicated in Figure 4.6 and electrical conductivity

shown in figure 4.7 showed that there were no changes in turbidity and electrical

conductivity between drinking water sources and the water kept inside the

containers.

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Figure 4. 7: Scatter plot of Electrical conductivity measurement between the water source used in households and water stored inside the container

The electrical conductivity did not show any increase in values for water stored

inside the containers as shown in Table 4.17; but it was generally beyond the

acceptable limit in water accessed from private drilled wells with median of 165

(153.9-176.1, 95% CI) and tank water with median of 158.7 (117.5-200, 95%CI)

respectively as shown in Table 4.17 (South African Bureau of Standards, 2011).

Turbidity in spring water was found to be high as compared to other sources and SA

water standard though still found within the standard. Spring water recorded at the

median of 3.56 (2.65-4.47, 95% CI) which was >1 and <5 that is within the

recommended standard.

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There were differences in pH values between water from the source and container

stored water; though most of the values were between the acceptable limit of 6.5 to 9

and median of 8.45 (8.35-8.55, 95%CI) (South African Bureau of Standards, 2011).

Table 4.18 further indicated that there were significant difference (p<0.01) in pH

values, turbidity and electrical conductivity from the different water sources.

Table 4. 17: One-way ANOVA output between physical parameter in water sources

Table 4.17 indicates the significant difference (p<0.01) in pH values, turbidity and

electrical conductivity from different water sources. The pH, turbidity and electrical

conductivity in spring water, communal tap, private drilled well water and tank water

were different according to the type of water source.

ANOVA

Sum of Squares df Mean Square F Sig.

Source_ pH Between Groups 11.799 3 3.933 17.964 <0.01

Within Groups 25.397 116 0.219

Total 37.196 119 Source_Turbidity Between Groups 158.593 3 52.864 17.572 <0.01

Within Groups 348.981 116 3.008

Total 507.574 119 Source_Conductivity (mS/m) Between Groups 471441.2 3 157147.1 53.54 <0.01

Within Groups 340476.8 116 2935.145

Total 811918 119

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4.15 MICROBIOLOGICAL QUALITY OF DRINKING WATER SOURCES AND

WATER STORED IN CONTAINERS.

Tables 4.18 and 4.19 show the concentration of bacterial counts that include total

coliforms, E. coli and enterococci in different drinking water sources as well as from

the storage containers. The results of drinking water sources tested are presented in

Table 4.18. From Table 4.18 the total coliforms were detected in 76% of the samples

(i.e.≥10 per 100ml) often at very high counts. Over half of all the samples had

counts of >200 coliforms/100 ml with samples from the communal taps having better

quality although coliforms were still present in 50% of the samples. All water

sources showed contamination by faecal matter, as the total coliform counts were

very high. The spring, private drilled well and tank water sources were among the

most contaminated by total coliforms. Container stored water was slightly higher

than in other water sources when total coliform and E. coli counts were compared.

The presented data suggest that drinking water sources that were used in the area

of study constitute a public health concern. E. coli which is used as an indicator

microbe of faecal contamination was found in low counts. By contrast E. coli was

detected in 37% (≤ 1 per 100mℓ) and enterococci in 58 (≤ 1 per 100mℓ) of samples

although counts were generally much lower. Spring water was much more likely to

contain faecal bacteria than other water sources because it was unprotected from

environmental contamination. Of particular interest is the finding that although

enterococci were present more frequently than E. coli in all water source, spring

water, tank water and private drilled wells water had higher counts as compared to

communal drinking water sources, although private drilled well water showed a

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contamination of 65% (≤ 1 per 100mℓ). The study demonstrates that drinking water

sampled at the source and in the household was frequently contaminated with

indicator bacteria since total coliforms, E. coli and enterococci were detected in most

samples.

Enterococci bacteria reflected higher counts than water drawn in water sources.

There was an increase of contamination in water stored in containers (71%) although

E. coli (< 1/100mℓ) was lower at 39% as shown in Table 4.19. However, this was

statistically significant difference on the concentration of enterococci in container

water as compared from the counts found in water sources (z=-3.270, p<0.01) when

the Wilcoxon Signed Ranks Test was used. In general container water samples

were more likely to be contaminated by enterococci bacteria as it reflected higher

counts than water drawn.

Furthermore an independent sample Kruskal-Wallis test was used to determine the

significant differences between the total coliforms, E.coli and enterococci counts in

drinking water sources as shown in Figures 4.8, 4.9 and 4.10. A significant

difference of (p<0.001) was recorded in drinking water sources

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Table 4. 18: Concentration of microbiological counts in water sources

Microbiological parameters

Microbiological counts in water sources

Water sources

0 CFU/100mℓ

% 1 to 9

CFU/100mℓ

% 10 to 99

CFU/100mℓ

%

100 to 200

CFU/100mℓ

% >200

CFU/100mℓ

% Total %

Total coliforms Communal tap

25 50 11 22 2 4 1 2 11 22 50 100

Private drilled well

0 0 4 15 3 12 1 4 18 69 26 100

Spring 2 6. 0 0 0 0 1 3 30 91 33 100

Tank 2 18 0 0 4 36 1 9 4 36 11 100

Total 29 24 15 13 9 8 4 3 63 53 120 100

E-Coli Communal tap

41

82 6 12 2 4 0 0 1 2 50 100

Private drilled well

21

81 2 8 1 4 1 4 1 4 26 100

Spring 4 12 17 52 11 33 1 3 0 0 33 100

Tank 9 82 1 9 0 0 0 0 1 9 11 100

Total 75

63 26 22 14 12 2 2 3 3 120 100

Enterococci Communal tap

33

66 10 20 6 12 0 0 1 2 50 100

Private drilled well

9 35 12 46 3 12 0 0 2 8 26 100

Spring 6 18 10 30 13 39 4 12 0 0 33 100

Tank 2 18 6 55 2 18 0 0 1 9 11 100

Total 50

42 38 32 24 20 4 3 4 3 120 100

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Table 4. 19: Concentration of microbiological counts in container water

Microbiological counts in containers

Microbiological parameters Water sources 0

CFU/100mℓ %

1 to 9 CFU/100mℓ

% 10 to 99

CFU/100mℓ %

100 to 200 CFU/100mℓ

% >200

CFU/100mℓ % Total

Total coliform

Communal tap 10 20 6 12 7 14 3 6 24 48 50 100

Private drilled well 0 0 4 15 5 19 2 8 15 58 26 100

Spring 9 27 1 3 4 12 0 0 19 58 33 100

Tank 0 0 0 0 2 18 0 0 9 81 11 100

Total 19 16 11 9 18 15 5 4 67 56 120 100

E. coli

Communal tap 33 66 9 18 3 6 1 2 4 8 50 100

Private drilled well 15 58 6 23 4 15 1 4 0 0 26 100

Spring 17 52 6 18 8 24 1 3 1 3 33 100

Tank 8 73 1 9 1 9 0 0 1 9 11 100

Total 73 61 22 18 16 13 3 3 6 5 120 100

Enterococci

Communal tap 16 32 11 22 20 40 1 2 4 8 50 100

Private drilled well 4 15 11 42 5 19 3 12 3 12 26 100

Spring 13 39 6 18 12 36 1 3 1 3 33 100

Tank 2 18 2 18 4 36 1 9 2 18 11 100

Total 35 29 30 25 41 34 6 5 8 7 120 100

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Figure 4.8: Independent-Sample Kruskal Wallis Test of Water Sources

Figure 4. 8: Independent-Sample Kruskal Wallis Test of Water Sources Contaminated with total Coliforms. (box- 25th centile, 0- out layers, * extreme out layers).

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Figure 4. 9: Independent- Sample Kruskal Wallis Test of water sources contaminated with E. coli. (box- 25th centile, 0- out layers, * extreme out layers).

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Figure 4. 10: Independent- Sample Kruskal Wallis Test of water sources contaminated with enterococci. (box- 25th centile, 0- out layers, * extreme out layers).

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To give a clearer indication of the cumulative counts in drinking water sources,

Figure 4.11 indicates the concentrations of enterococci counts in each sources

starting from the highest to lowest counts. As indicated in Figure 4.11, communal

taps have the lowest counts, spring and tank water have the highest counts followed

by private drilled well water this shows the risk of drinking water used in households

as compared to E. coli counts as outlined in Table 4.18 which is not usually common.

Figure 4. 11: Proportion of drinking water counts with enterococci counts in

drinking water sources

Although both enterococci and E. coli were detected much less frequently than total

coliforms, enterococci were present more frequently than E. coli and this was

especially the case in private wells.

0

10

20

30

40

50

60

70

80

90

1 10 100 1000

Per

cen

tage

Enterococc/100ml

Communal tap

Private drilled well

Spring

Tank

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4.16 SUMMARY

The study findings in Chapter 4 show the diverse information on the way in which the

communities access their water. The use of both primary and alternative water

sources was dependent on the settings in each community. However majority of

communities use communal water as their primary source. Hence, few of the

communities use spring, rivers and private drilled well as their primary source. The

unavailability of communal taps influence communities to use other sources as either

primary or alternative sources. The findings further indicated that in some cases

water was not available in communal water sources from a day up to a year. It is

clear from this findings that communities become vulnerable to use anything which is

available as their alternative source as long as the water is accessible and available

despite its level of risk. Potability of water was not the main issue. Distance travelled

to access alternative water sources was recorded to be up to 5km but the source

was used despite its distance and potability.

Factors that could cause health risks to communities includes sources of water used,

access, distance and hygiene. Location of water sources influenced the

communities to store water in containers which were not clean. Hence the primary

use of container and condition where it is placed make it vulnerable to

contamination. Water quality show that some communal water sources were

contaminated. Alternative sources shows higher contamination than the primary

source. However, treatment of water was done by only few members of the

community and majority of people were not treating their water despite all the risks

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found in drinking water that they use every day. Therefore, study findings show risks

in drinking water that can cause ill-health and the need for household water safety

management. Detailed discussion of the study is outlined in Chapter 5.

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CHAPTER 5: DISCUSSION

INTRODUCTION 5.1

All case studies indicated similar relationships in respect of management and

environmental health practices on household water. The challenge of household

water risks cuts across all case studies observed regardless of the circumstances

prevailing in the villages that include; history of disease outbreak, water scarcity and

availability of improved and unimproved water. The main issue that influences such

challenges is the problems of continuous access to potable water which is also

common in all areas. In addition container hygiene and environmental conditions

observed in households contribute to poor water quality and pose public health risks

to communities. Continuation of using untreated water sources for consumption

complicate the whole issue of safe water management at household level; and pose

risks to public health. In both study areas, reliability and accessibility influenced the

choice of water source used by the communities.

5.2 WATER SOURCES, ACCESSIBILITY AND RELIABILITY OF WATER

SERVICE.

The majority of communities use communal sources as their primary water source.

Despite the presence of communal water sources, due to unreliability of the system;

communities use other sources such as private drilled wells, tanks, springs, canal

and rivers. However, the study indicated that the main reason of using alternative

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sources was that primary sources provided were not reliable. These findings are

similar to the study done in Swaziland and Kenya where water shortages were a

challenge, leading to the use of unprotected water sources (Peter, 2010; Wagah et

al., 2010).

Reliable safe water at household level remains the key issue in accelerating the

health and welfare of the communities (Prüss-Üstün et al., 2008). Unfortunately,

most communities in rural areas of SA are not accessing sufficient water for all

domestic uses and so have to rely in part on alternate sources (Evans et al., 2013).

Though communal water sources were proven to be of better quality as compared to

other sources (Taulo et al., 2008); where the primary water source is not consistently

available, the safety of the community is compromised. The inability of communal

water sources to provide consistent water supply brings a lot of uncertainty to the

health risks of the communities when other unmonitored water sources are used.

Communities are forced to walk for long distances looking for water (Nnaji et al.,

2013; Hemson, 2007). Women and children, in particular, are the most affected and

have to travel long distances far from their households looking for water(Hawkins &

Seager, 2010; Arku, 2010; La Frenierre, 2008; Majuru et al., 2012).

In most instances, the distance travelled to communal water and yard standpipes

provided by WSA’s meet the requirements as stated in Water Supply and Sanitation

Policy White Paper (DWA, 1994). This study clearly showed that the short distance

to water system that does not have water does not benefit communities and it is

actually pointless to have them if water is not available as shown by the studies

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made by Hunter et al. (2009b). The study conducted in Swaziland, indicated that

failure of water infrastructures to produce volume of water needed for domestic

activities on a daily basis influences the use of unsafe water even though they are

located at acceptable distance (Arouna & Dabbert, 2010).

Despite the long distances between households and source to access spring water,

people travel to them when water is not available from communal standpipes and

yard connections. The study shows that the reliability of water is key factor in

determining the safe management of water in households. Distance to water

sources is also a key but communities are forced to travel as they cannot live without

water for consumption as per study done in Kenya (Wagah, Onyango & Kibwage,

2010). Although there is a general belief in the safety of spring water, the study

show that spring water is often vulnerable to contamination and unacceptable for

drinking purposes.

Private water sources are solution to some of the households, due to its proximity

and reliability as compared to communal water sources but their quality is often

uncertain and could pose a risk to public health. Preference of private drilled well

water as an alternative source by some communities is also a concern as some

studies had proved some of them to be of poor quality as indicated by the studies

done in SA and other developing countries (Wagah, Onyango & Kibwage 2010;

Potgieter, Mudau & Maluleke, 2006). The study confirmed that household with

improved economic status, where a person or people with some form of vocational

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studies and with total income of more than R2000 are the most found with own yard

tap or private drilled well (Appendices F).

The disparities between the poor and the rich become prevalent as access to on-site

water is determined by availability of funds or affordability in the household. The

poor households remain paying a high price for water or use unsafe water sources.

It is a common practice at Sinthumule villages for households to buy water, which

increase the burden of poverty to communities (Joubert, Jagals & Theron, 2003;.

Armstrong, Lekweza & Siebrits, 2008). However, people at Tshifhire village walk for

more than 200m to access water from springs; which could be vulnerable to

contamination as indicated in studies done in Nigeria (Itama et al., 2006). This

supports the statement by the WHO/UNICEF (2012) that the poor pay high price for

water which is usually not safe.

Unavailability of potable water was common in all villages, mainly due to

infrastructure breakdown and low water capacity in drilled wells. That encouraged

the communities to use unimproved sources, as indicated in Figure. 4.2 and 4.3.

These problems led to water scheduling and unavailability of water for weeks,

months and sometimes up to a whole year. The study revealed that it could take up

to 6 months for failures in community water supplies to be corrected, forcing the

community to use alternative sources. Communities experiencing water shortages in

communal sources showed an increase in number of diarrhoeal prevalence in

households in the studies done at Limpopo (Majuru et al., 2010).

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Springs and private drilled well water were the most reliable sources despite their

vulnerability to contamination. However, private drilled wells and spring water

accessed by households in these communities were not subject to any form of water

quality monitoring and there was no regulation that controls its safety. The studies

done in Nigeria, Madagascar, America and UK indicated poor water quality in most

of the privately owned water sources (Itama et al., 2006; Boone et al., 2011; Gelting,

2009, Atusinguza & Egbuna, 2012). The outcomes of these studies indicated that

unless safety measures are put in place prior to water consumption, communities

could be at risk of acute infectious diseases.

5.3 DRINKING WATER QUALITY

Provision of safe water without any contamination and causing health risks to the

consumers is the key in water service delivery (Hunter et al., 2009a). Apparently,

unreliable water service and environmental hygiene were the main contributors for

the cholera outbreak, which left the poor in a most vulnerable state (DWA, 2009). In

most developing countries where disease outbreaks occurred, untreated water

sources were used and waterborne diseases such as gastro-intestinal infections,

cholera and other related conditions prevailed (Said et al., 2011). However, the

cholera outbreak and access to unimproved water sources in both studies did not

influence good household water practices. One of the critical findings observed in all

villages was that treatment of water was not taken as a priority by majority of the

households. Communities relied on the municipality to treat their water; hence, it was

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not always the case. That could mean lack of empowerment and knowledge

transferred to the communities to improve their health.

The fact that the presence of pathogenic cholera bacteria was detected in cattle

manure in research conducted in the Vhembe District, Limpopo Province became an

issue of grave concern. In case study 1 villages where the findings occurred, cattle

were observed to be drinking water from the same rivers and springs that were used

by the communities as their alternative supply (Keshav, Potgieter& Barnard, 2010).

This situation highlighted the urgent need for a sustainable water-supply service and

health education to ensure that the community takes reasonable steps that could

make their water safe to use. These actions could prevent the cycle of cholera

outbreaks and other diarrhoea-related diseases that could continue to cause a public

health burden on communities and authorities.

Environmental hygiene also has a critical role to play in household water storage and

point of use. The findings in the study indicated unhygienic storage of water, which

could increase the presence of pathogenic bacteria in household water. Case study

2 demonstrated that drinking water sampled at the source and at home was

frequently contaminated with bacteria. Total coliforms were detected in most

samples. Although both enterococci and E. coli were detected much less frequently

than total coliforms, enterococci were present more frequently than E. coli and this

was also the case in private wells.

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The detection of both E. coli and enterococci in water could suggest the presents of

water-borne pathogens (WHO, 2008). All sources that were used were found with

high contamination of enterococci counts and less E. coli; meaning that drinking

water sources that were used in the area of study were of public health concern.

The most serious concern was that even the communal sources provided by the

municipality, expected to supply public with potable water was contaminated with

enterococci, E. coli and total coliforms. The recent outbreak that happened in

Northwest Province that killed three children and affected more than 500 people was

because of E. coli that was caused by spillage of sewage into drinking water (Gibbs,

2015). Everyone expected the water to be clean as it was coming from communal

water sources. This incident make emphasis on the need for potable water

monitoring in SA for public health gain. The diarrhoea outbreak happened at

Mpumalanga Province in 2005 did not cause any impact on improvement of water

quality as the Province Blue Drop rank is at 151 from 153 as compared to other

municipalities (Nelspruit News, 2013). The need for household water safety

management is important in prevention of diseases.

The other public health concern was that spring water and private drilled wells that

were used as alternative sources of water supply during water cut-offs were the most

contaminated. The study that was made in Greece detected enterococci in natural

spring water and municipal water and bio-typing successfully classify E.faecalis

strains in all sources of water that are known to be hospital acquired antimicrobial

resistant species (Grammenou et al., 2006).

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The E. coli were found at levels greater than the WHO standard of < 1 CFU per

100mℓ though some relatively low levels suggested a relatively limited degree of

faecal contamination (WHO, 2008). Most studies include E. coli as the main bacteria

to judge the health impact of drinking water (Risebro et al., 2012). It is known to

cause diarrhoea in children and other communicable diseases linked to water (WHO,

2001). However enterococci are known to survive in harsh environment while E. coli

could not survive for a long time (Colford et al., 2012). Both bacteria could cause

diarrhoea in children under the age of 5 (Risebro et al., 2012).

Similar microbial water studies in household water were observed in SA and other

countries (Ateba & Maribeng, 2011; Levy et al., 2012; Atusinguza & Egbuna, 2012).

This shows that the quality of drinking water deteriorates from the supply to the point

of use. High E. coli counts was observed in spring water where the turbidity was

also high. Turbidity is known to harbour microorganisms and deter the effectiveness

of water treatment (DWAF, 2001). It is clearly demonstrated in this results that E.

coli should not be taken as the only marker to determine the quality of drinking water

that poses health threat. Enterococci should be considered when water quality is

assessed because of the ability of other species to survive for prolonged time (Du

preez et al., 2008).

All water sources showed the contamination by faecal matter of more than 10

CFU/100mℓ the total coliform counts showed 56% of water sources with more than

100 CFU/100mℓ which is not recommended as observed in the literature (WHO,

2003; Jimmy et al., 2011). The water sources that include spring, private drilled

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wells and tank water were among the highest water sources contaminated by total

coliforms even in container water. Container stored water was slightly higher than in

water sources when total coliform and E. coli counts were compared.

The significant difference (p<0.01) was observed between sources and container

water contaminated with enterococci. The increase in enterococci might be due to

the hygiene and handling of containers at the point of use as confirmed by the study

done in SA to investigate the origin of enterococci contamination in households (Du

preez et al, 2008). However, a high number of faecal contaminations were observed

in water stored inside the containers. There were also an increased number of

enterococci detected from source to the container. These results are similar to that

of a study done in Senegal on the drinking water quality change from catchment to

consumer in the rural area indicating higher contamination of enterococci in

container water than to the sources (Sorlini, 2013).

Electrical conductivity did not show an increase in values when stored inside the

containers but it was generally beyond the acceptable limit (South Africa Bureau of

Standard, 2011). Only turbidity was showing such difference especially in spring

water where turbidity was high. The increase in turbidity in containers could be due

to the presence of loose particles and biofilm that was observed in the containers as

shown in (Appendix H). The presence of high turbidity in water indicates the

difficulty that could be faced by household members when they need to treat water.

Particles that are found in water harbour the microorganisms that could render water

unsafe to drink. The pH values between the water from the container and the one

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drawn from the source did not differ; and most of the values were between the

acceptable limit of 6.5 to 9 as demonstrated in Table 2.2 (DWAF, 2001).

Seasonal variation was also not taken into consideration; however the results were

taken throughout the whole year. There was clear evidence brought by the studies

that the detection of enterococci gave a good reflection on the status of drinking

water quality when compared with E. coli regardless of the season; though Sodium

chloride (NACL) was not tested. Household water with enterococci indicates the

faecal pollution in water, could cause risk of infectious intestinal disease (Risebro et

al., 2012). The study indicated that there is a need for policy on safe water

management at household level to ensure that household water is frequently

monitored to alert the public to take reasonable steps in managing water at the point

of use.

5.4 CONTAINER HYGIENE AND ENIVIRONMENTAL CONDITIONS OF

HOUSEHOLDS

Majority of communities in study area used container to store water. Biofilm, floating

particles and scratches outside the container were found as shown in appendix I.

The presence of biofilm in stored water was associated with the likelihood of the

presence of E. coli in the water, and created challenges on the effectiveness of the

disinfection process during treatment by the study made by Mokoena (2009).

Another experimental study conducted in some of the villages in Nwanedi areas to

test the effectiveness of hypochlorite solution in storage containers. Some of the

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community members were given placebos to use while others were given the actual

hypochlorite solution. Even though compliance with the use of the sodium

hypochlorite ranged between 60% and 100%, there was no significant difference in

microbial water quality between the two groups (Potgieter, Mudau & Maluleke,

2009). Another experimental study conducted by Jagals (2006), focused on water-

quality assessment of drinking water from both improved as well as unimproved

sources stored in containers. The results indicated that both containers were

contaminated by E. coli as there was no significant difference between the qualities

of both improved as well as unimproved water sources being stored in the

containers. Both of these experimental studies had questioned the reliability of

microbial quality when using water-storage containers for household water use.

The study also indicated the importance of proper storage and treatment as well

maintaining good hygiene condition of the containers to avoid re-contamination.

Studies on the proper water storage and treatment were done and proven to have

public health impact, though other trials were found to be bias (Hunter, 2008). The

policy on safe water management is of vital importance. However the poor state of

hygiene of other containers observed was a concern as it could have impact in

drinking water stored (La Frenierre, 2008). As documented by other researchers,

storing water inside the containers could cause health risks due to water ability to

deteriorate in quality. Pickering & Davis(2012) outlined that, inadequate access to

sanitation, poor hygiene and poor management of water at household level could

attribute to contamination of drinking water stored in containers (Pickering & Davis,

2012).

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When microbiological water samples were tested, the study also looked at the

general condition type and hygiene of container present at the households, but the

condition of each container was not recorded when a water sample was taken as

indicated in Table 4.18. However it only focused on the general quality of water from

the source and the water stored inside the container to determine any changes in

water quality. The studies only outlined issues that indicated the quality of water

used in households to outline water safety status. Majority of households use both

containers with wide and narrow screw.

The use of both wide and narrow opening containers with or without lids could also

have influence on the bacterial counts found in water. Wide containers contribute to

high contamination as compared to narrow opening containers as indicated by the

study done by Shwe (2010). The study showed the same results as half of the

containers were in poor state of hygiene which contributed to poor water quality.

The hygiene of the containers was not good as biofilm, loose particles and scratches

were observed on the container. High contamination by total coliforms and

enterococci could be due to unhygienic condition of the containers as well as the

type of the containers used. Containers with wide mouth are known to be more

vulnerable to contamination than the containers with narrow mouth (Shwe, 2010).

Similar studies showing the risk of water at the point of use were done by various

researchers (Shwe, 2010; Rufener et al., 2010). Therefore, the use of containers to

store drinking water remain unacceptable and questionable especially where

hygiene cannot be maintained.

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It was also of serious concern that some containers were found in the rooms, which

were dusty, making drinking water vulnerable to contamination. However, the use of

containers to store water poses a remarkable challenge due to container prior use.

The study revealed some of the containers were used to store chemicals which

could be fatal to the health of the community (Sorlini et al., 2013). Without

concerted action by the government in improving the reliability of its community

water supplies, the use of containers will remain in the next decades to come and

continue to cause health risks to the public.

5.5 COMMUNICATION OF RISKS IN WATER AND TREATMENT

The major concern was that the majority of the respondents in these communities

were not treating their water in both case study 1 and 2. Only a few of them were

treating water through boiling and chemical disinfection. The need for HWT at the

point of use is of critical importance in the prevention of cholera and acute diarrhoea.

Such initiatives should be underpinned by health and hygiene education in order to

improve the level of health status within these communities.

The most common method used for water treatment was boiling; and those already

using improved sources (taps and boreholes) mostly practised that. Boiling is

regarded as the oldest and most preferred method that is used globally (International

Finance Cooperation, 2009). If the method is used correctly, most of the microbial

pathogens that include bacteria and viruses can be killed (Clasen, 2009). The study

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done by Rosa and Clasen (2010) in low- and middle-income countries indicated that

boiling water was seen as the surest and most effective method commonly used to

treat drinking water at household level, compared to other treatment methods. The

advantage of using this method is that it is known and used for management of

household drinking water, food preparation or hygiene. The same type of energy

that is used to prepare meals can be used for water treatment. Its main

disadvantage is that it takes time and requires energy sources such as wood, coals,

paraffin, electricity, etc., which could be a challenge in PRH in terms of cost, if they

have to buy the fuel or travel for many hours to access firewood.

When water is heated to a boiling point, it loses its volume due to evaporation which

is a challenge in areas where access to water is difficult. The type of fuel used and

the area where water is stored are of fundamental importance as they can contribute

to re-contamination of water after boiling. Despite the disadvantages this method

should be encouraged as it could save lives of poor and rural communities with little

resources required. The DoH in SA also recommends boiling of water for effective

treatment of raw or contaminated water (SA Government Communication and

Information System, 2008). Therefore, boiling was one of the treatment methods

that were recommended during outbreak.

Respondents used chemical treatment, albeit infrequently used by those who relied

on river water for household purposes. River water is an unimproved water source,

which WHO and UNICEF Joint Monitoring Programme (2010) regard it as

contaminated even in the absence of microbiological test data. The chemical

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disinfection method was also recommended as an effective treatment method by

health promoters to disinfect water contaminated with Vibrio cholerae O1 during the

cholera outbreak in the area (SA Government Communication and Information

System, 2008). Chlorination or the use of household bleach (sodium hypochlorite) or

sachets were recorded as the most frequently used methods for disinfection of water

at household level in developing countries where it is difficult to access potable water

(Clasen, 2009). Disinfection of water using these chemicals is effective in water

treatment but it cannot kill other pathogens like protozoa and viruses (WHO, 2008).

It is said to be the fastest and most reliable method used to manage the outbreaks in

various countries and has been recently used in SA to eradicate cholera outbreaks

(UNICEF, 2009). However, as it has been pointed out, blinded randomised trials

have shown no effect on the incidence of acute diarrhoeal disease of household

chlorination (Schmidt & Cairncross, 2009). The study done by Sobsey, (2002)

indicated that treatment of water at the point of use increased public health gains

and it should be considered in all areas where water is contaminated by faecal

matter.

User literacy is important as the correct dosage is crucial to ensure the effectiveness

of the disinfectant. When using household bleach 5mℓ is needed to disinfect 20ℓ of

water in a container (WHO, 2008). The use of chemical disinfectants is limited to its

availability and cost. Most poor communities cannot afford to buy such chemicals; in

addition, it may be difficult to source these chemicals in remote rural areas where

poor communities with poor access to potable water sources are usually found.

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Communication of health risks related to water supply was observed as a challenge

by the study; especially in case study 1. Most of the communities reported to have

received health education only during cholera outbreak. However, communication

on water education was lower as compared to other type of communication that was

based on management of water service (Table 4.20). The results indicate that

information disseminated by health workers during the outbreak was not taken

seriously by most of the community members after the cholera outbreak as that was

provided only to manage an outbreak. People with limited health literacy often lack

knowledge about the body and the causes of diseases and health literacy requires

knowledge of health topics. It was shown that proficient health literacy was lacking

in these communities and they lacked the skills needed to manage their health and

prevent diseases. Therefore, the public health education provided to the

communities that depend on unsafe water did not contribute much to bring about

behavioural change of the community.

As part of the WSP, health information and services understood and used by these

communities should be provided, and health professionals should be engaged in

building health literacy. In order to promote behavioural change within communities

and long-term prevention of communicable diseases, there is a critical need for the

development of health literacy skills, as these skills empower individuals to read and

understand health information. Communities tend to forget important information

that is given once-off, and revert to their original practices or behaviour when there

are no challenges affecting their health. That was proven through the frequent type

of communication in which the community was often engaged within their villages in

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Table 4.16. The appropriate communication channels should be used to ensure that

health information translates into long-term healthy behaviour.

5.6 SUMMARY

Provision of water, which is reliable, is a key in prevention of risks that could affect

the communities. Paying high prices for water, unreliable water sources and

travelling long distances looking for water, ultimately affect the water quantity that

influence the storage of water in containers. The use of containers to store water

was common as in many other rural areas of South Africa (Potgieter, Mudau &

Maluleke, 2006). This practice is often found in households that access potable

water on the street (Evans et al., 2013).

Unreliable water supply could make it difficult for water authorities to achieve its goal.

Where sustainable water supply is a challenge, household water safety management

is essential (WHO/UNICEF, 2012). The study showed that the drinking water used

in the households was not of good quality both at the water source and when stored

inside the container despite the observation of various seasons. The need for

continuous monitoring of water sources is of vital importance. The outcomes of each

water quality status should be continuously communicated to the community. The

community should be empowered so that they can take reasonable steps of

managing their own health by knowing how to take initiative to prevent public health

risks. This could only be achieved by sustainable education in household water

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storage and treatment. It is unfortunate that the study findings indicated that the

majority of people are not treating their drinking water despite the use of unprotected

sources and storing water in dirty containers. High microbial water counts found in

sources and containers could make the community vulnerable to diseases.

Therefore, risk assessment and management of drinking water at the household

level and continuous education addressed through policy could help to increase

public health gains. The household WSP suggested is regarded as the main key to

ensure continuous access to safe water at household level; by determining the risks

prior to water consumption as outlined in Chapter 6.

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CHAPTER 6: HOUSEHOLD WATER SAFETY PLAN

6.1 INTRODUCTION

This Chapter make analysis of the outcome of the entire study focusing on

household water safety management. The study started by executing a desktop

review outlining policy implications on household water supply by comparing local

and international water indicators based on water service level indicators that include

availability, accessibility and potability. The review further made an analysis on

water service indicators. Two case studies follow the desktop study review and they

were based on the way in which safe water management was practiced in

households. Case study 1 was the follow up study made in rural areas of Nwanedi

affected by cholera in 2008/2009. Its main purpose was to evaluate any consistency

in the manner in which communities manage their water; after an extensive

environmental health education roll-out on safe water management practices during

the outbreak.

That was followed by case study 2; which was an in-depth study aimed at scrutiny of

households in terms of safe water practices and management. Water quality

analysis supplemented the outcomes of case study 2, to determine the safety of

water used by the community. The outcomes of these studies gave an idea on the

status of water service and management of safe water at household level. The

findings of the study indicated gaps on water service indicator’s standards. The

study based its findings on risk assessment in household drinking water and the

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need for WSP. Findings revealed that although Environmental health education on

safe water practices were provided during the cholera outbreak communities were

not ready to deal with risks related to drinking water and sanitation. The study

revealed various factors that contributed to public health risks such as accessibility,

availability, potability, environmental hygiene and reliability of water supply.

The use of unsafe sources was common in all villages without taking into cognisance

of the health risks. The worst scenario was that even some of the communal taps

were found contaminated with total coliforms, E. coli and enterococci. The general

outcomes of the studies indicated that drinking water used by the communities was

not safe and little effort is made by few to treat water before use. The studies reveal

the need for water safety plan at household level to prevent diseases. This Chapter

will outline the manner in which household water safety should be done in rural

areas with inadequate water supply.

6.2 OVERVIEW OF THE HOUSEHOLD WATER SAFETY PLAN

The WHO (2008) estimated that about 3 billion people lack consistence household

safe water supply and that could lead to a disease burden such as diarrhoea in

affected communities. It is further indicated that 94% of diarrhoea cases around the

world could be prevented if there is an increased availability of safe water at the

point of use supplemented by the improvement of hygiene and sanitation (WHO,

2007). Providing water which is safe, reliable, cost effective and affordable is one of

the fundamental key issues in public health. It is nearly a decade since the WSP

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model was adopted; and it is now practiced in many countries with the aim of

improving public health gains. Hence SA is also practicing WSP as part of the Blue

Drop incentive assessment up to the tap.

The Blue Drop assessment strategy is one of drinking water strategy that is used in

SA to monitor the WSP compliance of drinking water systems in its municipalities in

terms of managing the quality from the treatment plant up to the tap water on the

street at the level of the household yard with or without the meter. This indicates

government commitment in providing safe potable water to its communities (DWA,

2009). It is unlikely that WSP dwell much on tap water and not at the point of use.

The strategy does not consider the evaluation of consistent and reliable safe water

supply. Moreover it is unfortunate that most of the communities in PRH use the

small water community supply systems which are not reliable leading to the

alternative use of unprotected water supply sources. Hence, little effort is made to

render these water sources safe or empower communities through environmental

health education so that they could be aware and know when to safely manage their

drinking water.

The hygiene promotions given to these communities are not consistent, most of the

water sources are collected from the communal tap on the street and few on the

yard. Hence, it is well proven that there is a challenge in water quality deterioration

in the household at the point of use, which renders the treatment at the source

useless or waste of efforts. This may well indicates the need for managing potable

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water from the source to a household level and at the point of use for health

improvement.

There is a need for SA to shift its focus from the street tap to the household by

encouraging good environmental health practices. SA like any other country in the

world is using small community water supplies to more than half of its communities

(boreholes and small water treatment facilities). The other members of the

community who do not have safe water supply depend on unprotected sources such

as springs and rivers (Jagals, 2006). This is worrying because Census 2011

statistics revealed that the leading cause of death in children under the age of 14 is

acute intestinal infectious diseases (Census, 2014).

The WSA’s occasionally provide municipal water tankers as an alternative source in

areas where there is no safe water. Hence this is rated as the unimproved water in

terms of the WHO (2011). This practice was also observed in one of the villages in

case study 1. The challenge rests on the way in which water is managed in the

water systems used that could be either protected or unprotected sources to ensure

it become less harmful at the point of use to save many lives. In order to reduce the

threats in drinking water the WHO recommended the framework for safe drinking

water.

The framework indicates the health based targets that cover the health outcome,

water quality requirements, the required treatment as well as the type of technology

being used, while the water safety plan is described as a process control that

ensures that the water is potable and safe to the population where service is

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provided. This should not mean 100% compliance and less than one CFU of E. coli

in 100ml of water tested but could mean at least 95% compliance with counts of E.

coli that is tolerable and not cause infection or public health risk. In order to achieve

the results of WSP in any type of water supply system, proper process control with

good operation and maintenance supported by simple approaches used for

monitoring is essential.

Setting health targets in WSP should be clearly aimed at the reduction of diseases

through benchmarking the water supply available in the area. It is meant to provide

the information that is used for monitoring and evaluate the effectiveness and

efficiency of the existing sources that are available. Areas that are usually monitored

include the water quality requirements, treatment required and the technology being

used. This stage represents the overall policy objective for water safety to determine

the acceptable risk.

In South Africa, health targets are the water standard that is set by the authority.

Currently SANS 241-2011 and DWA, (2001) are used as recommended standard for

water quality as outlined in Table 2.2(South African Bureau of Standards, 2011). It is

essential to use the QMRA model to determine what is suitable for specific

community using dose-response relationship that determine the appropriate

exposure without public health threat. The system assessment in the WSP is to

identify events that have ability to make potable water harmful and no longer fit for

human consumption within the water supply chain system. If hazards are identified it

informs the stakeholders that the water that is not potable and will become more

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dangerous than its original state. Such analyses should prompt the stakeholders to

inform the community members to take reasonable steps to ensure the water they

use is safe. This stage should be fully described and everybody in the team should

understand it in order to identify hazardous events or threats that could change the

state of potable water as outlined in Table 6.1 and 6.2. If the community contributes

to some of the hazards, it may encourage them to stop or to become part of the

solution as outlined in Table 6.3.

Monitoring the water sources or the supply chain system is the most important step

that is aimed at identifying the risks that might have occurred in the water source

making it unsafe and not suitable for human consumption. Answers such as what,

where, how and who are important to set up a monitoring plan that need to be

documented. The monitoring plan should apply to every water source that has been

identified by the team and in the household where water is stored and used as

suggested by the framework indicated in Figure: 6.1. This stage is strengthened by

continuous surveillance which is regarded as a watchdog to immediately identify

events that will render water unsafe.

Surveillance is the most critical stage to ensure potable water is being supplied to

the relevant community where WSP is implemented. It is considered as the

continuous and vigilant assessment of the safety and acceptability of drinking water

supplies through QMRA, water quality testing, inspection and audit undertaken to set

the appropriate standard (Shamsuddin, 2008). The area of surveillance include

continuous inspection and the frequency of audit as documented.

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When managing the water at home, surveillance should be done at the source where

water is collected, to the storage facilities at home and at the POU (see Figure: 6.1).

The technology used at the source and in the household should be taken into

consideration and that may include the use of tap, scooping vessels and the type of

container used for storage. The treatment used in both settings should also be

considered and verified whether it gives expected results as outlined in the health

target. The method of treatment and its effectiveness should also be part of the

surveillance so that when anything goes wrong corrective measured may be

implemented.

When setting the WSP the most important step is to assemble the team, starting with

the key stakeholders that are responsible for the provision of water service and

identification of the key role players at the community who are also consumers. The

inclusion of the stakeholders found in the community is fundamentally important as

there will be a knowledge gain from all those involved from the professionals to non-

professionals. Continuous communication with all stakeholders is fundamentally

important when WSP is implemented to build the foundation. All the sources of

water used within the area should be listed and described. The expected health

targets and outcomes should be documented with the whole WSP. To summarize,

determination of health targets, monitoring and surveillance are the key elements in

WSP as outlined in the framework.

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6.3 DEFINITION OF WATER SAFETY PLAN AND RISKS ASSOCIATED WITH

HOUSEHOLD WATER SUPPLY

The identification of risks and hazard analysis towards safe management of drinking

water in households was the main core of the entire study. Risks are described as

any hazards that have potential to cause harm. The WSP has been described as a

tool used for hazard management in water to prevent any risks that might cause

harm to the consumers (WHO, 2008). WSP was introduced to ensure the

consistence provision of safe potable water. It is determined as a key factor to

ensure safe water to communities through risk identification and frequent water

monitoring (WHO, 2008).

The provision of adequate safe water supply to communities is regarded as one of

the positive signs of preliminary socio-economic development; though poor water

service delivery may require much effort in risk management to minimise public

health burden (Komenan, 2010). The importance of safe potable water in PRH is of

vital importance. The need to develop safety measures to improve water quality in

PRH from the source to the point of use contributes a major role in ensuring safe

water as many improvise access to water using unprotected sources such as

unprotected springs and rivers while most of them get water from protective sources

away from their households (Majuru. 2010).

The WSP could quickly reduce the risks that may deteriorate the water quality from

the source, water collection, transportation, water storage and at the POU.

Supplementing the safety measures by reinforcing the hygiene education in WSP

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implementation is also considered critical in reducing the burden of diseases by 37%

(WHO, 2008). However, managing potable water to most of developing countries is

still a challenge. Most of the studies recommend Household Water Treatment and

Storage (HWTS) at the point of use as a low cost-effective method to reduce the

level of diarrhoea (Sobsey, 2002; Clasen, 2009). These researchers did not address

the sustainable way of dealing with the household water safety but agreed that there

is challenge of keeping or storing water safely in the households.

WSP at the household level supported by HWTS and sustainable education could

benefit the concept of household water potability for efficient health gains. Hence,

ensuring water safety measures through continuous water and hygiene practice

education could assist in empowering the community to take charge of their own

health by knowing what to do, when to do it and how to manage water in a

household setting. The current WSP used across the world has indicated benefits in

terms of risks mitigation and improved drinking water. Therefore, rural communities

with limited resources, require a simple Household WSP that can be understood by

every member of the family to keep their drinking water potable and safe.

In order to reduce contamination at the point of use, potable water management

during collection, storage and household water treatment at the point of use

supported by water hygiene practices is fundamentally important in the maintenance

and improvement of water quality (Tambeka et al., 2008). The use of clean and

appropriate type of container supported by good environmental hygiene for water

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storage has been proven to prevent the re-contamination of treated water (Clasen et

al., 2006).

The review made by Clasen et al. (2007) had proved that treating water at home

reduces diarrhoea to children under the age of 5 as well as other vulnerable groups

though some of the trials done were proved to be biased. Most of the trials or

interventions were done for shorter period and not guaranteed to be sustainable after

the end of the study (Hunter, 2009). The critical issue is that household members

should know when and how intervention should be applied.

Household water treatment methods are used globally, and the treatment methods

used with number of populations that were detected to be used in 32 countries are

boiling (301.69 million), strain (204, 80 million), filtration (105,17 million), stand and

settle (49,95 million), bleach (40.93 million) and solar heat (2,3 million) (IFC, 2009).

This indicates the serious concern over safe water access. The household water

treatment methods are also used in SA and are mostly done when responding to the

water related disease outbreaks (DoH, 2009).

6.4 HOUSEHOLD WATER TREATMENT AND STORAGE ANALYSIS AND

RISK ASSESSMENT

Household Water Treatment and storage is regarded as the main strategy that can

be used to ensure sustainable use of safe water at household level (WHO, 2007).

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The impact of managing water treatment and storage at household level has been

proven to reduce the disease burden in most of the trials conducted even though the

strategy resemble the biasness; if the strategy is supported by continuous education

the public health gains may be acquired (Hunter, 2009a). HWTS target was one of

the outcomes in the world forum indicating the need for commitment in policy

formulation by additional 30 countries in 2015 to promote safe water use by

employing various treatment methods and storage (WHO/UNICEF, 2012).

In the context of household water management, Sobsey (2007) indicates as

illustrated in Figure 6.1 the importance of using WSP in the household during water

collection, treatment and storage in order to address water quality from the source,

water collection, water treatment, water storage and water use. In order to

accomplish the surveillance, monitoring and management of safe water as part of

household risk assessment in terms of water quantity and water quality of the entire

area is of vital importance as shown in Table 6.1. The minimal access and

availability of water is usually associated with poor hygiene and diarrhoea

prevalence. The determination of risks in an area is usually determined by the

accessibility, availability and water quality as outlined in Chapters 2 and 4 of this

study. Hence, water which is not accessible and available, obscures implementation

of WSP.

The situation could be of more challenge when the households had to find drinking

water somewhere or in unprotected sources other than from the one obtained from

protected sources provided by the WSA. The location in which water used for

drinking plays a crucial role in water safety management. Where community access

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water from different sources, it becomes so much difficult to determine the way in

which risks could be identified.

Figure 6. 1: Illustrated critical control points for household water Surveillance, Monitoring and Management

The implementation of monitoring and evaluation in terms of what is prevailing in the

particular community and the treatment method used at household level could make

it easier to measure the risk level (WHO, 2012). Evaluating the critical points of

household water management could have influence on the health of the human

being at household level. It is of vital importance to determine the risk score in terms

of water quantity (availability), accessibility (distance), water quality (potability) and

health risk impact (diarrhoea ) in PRH as prescribed by scoring risk matrix suggested

by WHO (2011) as shown in Table 6.1.

Water treatment

and Point of use

Water source

Household water

Management Storage Collection

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The situation could be of more challenge when the households had to find drinking

water somewhere or in unprotected sources other than from the one obtained from

protected sources provided by the WSA. The location in which water used for

drinking is found plays a crucial role in water safety management. Where community

access water from different sources, it becomes so much difficult to determine the

way in which risks could be identified.

Table 6. 1: Scoring matrix of risks outlined by (WHO, 2011)

Likelihood Severity of Consequence

Insignificant Minor Moderate Major Catastrophic

Almost Certain 5 10 15 20 25

Likely 4 8 12 16 20

Moderately likely 3 6 9 12 15

Unlikely 2 4 6 8 10

Rare 1 2 3 4 15

The scoring risk matrix can be implemented effectively where risks in terms of

availability, accessibility, water quality and diarrhoea impact is known and quantified.

The purpose of risk matrix is to quantify hazards from the outcomes of household

survey as indicated in Table 6.1. In each quantified risk severity of consequences

were outlined in terms of insignificant, minor moderate, major and catastrophic which

represent the level of impact. The impact is measured against the severity to indicate

Risk score

<6 6-9 10-15 >15

Risk rating

Low Medium High Very high

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the level of health risk rated from low, medium, high and very high. However the

quantified hazards and risks shown in Chapter 2 was adapted from the above risk

matrix. The risks were rated as no threat (no impact), tolerable (minimal health risk

that could cause harm to few), Peripheral (Can cause infections to vulnerable groups

who are immune compromised) and not tolerable (it should not happen as it can

cause health hazards).

The risks in terms of basic water accessibility and availability locally and

internationally as outlined in Table 2.1 could be used to assess the probability of

risks in terms of water safety. Tables 2.4 and 2.5 further suggest risk indicators that

could be used to assess the risk score based on Table 6.1. The public health impact

has been clarified in accordance with the measurement as indicated in Table 2.6 in

accordance to the water quality standard. Therefore accessibility, availability and

potability are represented in Figure 6.2 as the standards that could represent the

measurable service that should be rendered to PRH as the first step of WSP for

households.

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Figure 6. 2: Assessment of risks on water service indicators and Health

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The similarities between SA and international water service standard is that both of

them indicated the accessibility in terms of distance travelled and the round-up trip

travelled to bring the water to the household; the availability is indicated in terms of

the volume of water that need to be accessed per person per day. SA specified only

the basic standards which are more improved as compared to the international

standards. However indicators such as intermediate are indicated on the water

service regulatory strategy (DWA, 2010), while reliability of water service is not

indicated. The level of public health risks were also indicated to measure the impact

of the services rendered in an area, which can link well in terms risk score indicated

in Table 6.1.

To compare the public health risk with that of SA, the basic water service standard

was used to determine the public health risk even though is not mentioned in Water

and Sanitation policy White Paper (DWA, 1994). The standard in SA was set in

terms of basic water service which is used for provision of water in most of the PRH.

The microbial and physical water quality was discussed under the domestic safe

water management in Chapter 2 Table 2.2.

6.5 THE PROCESS OF THE HOUSEHOLD WATER SAFETY PLAN

6.6 Risk assessment of water service level indicators

Chapter 2 made analysis of the water service indicators as well as the level of

compliance in terms of water service rendered to each household.

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Risks associated with water service indicators were also outlined. However,

literature revealed that most of WSA’s do not meet the required water service

standards. The outcomes of the study also support the findings outlined in Chapter

2. The study further indicated the discrepancy of reliable water supply within the

community serviced. The study clearly shows that when case study 1 was

conducted most of the communal taps were dry and some members of the

community collected water from the rivers and springs; whereas in case study 2 of

the study some villages depend on alternative water supply other than communal

water source. That was only based on the reliability of water source without

considering its safety. Findings indicated that communal water sources were better

in water quality than alternative sources. Communal taps were reported not to have

water up to a period of 6 months to a year in all villages.

The study indicate risks in terms of preliminary and onsite risk assessment, using

Hazard Analysis Critical Control Point (HACCP). This approach was adapted from

the concept of Hazard Analysis Critical Control Point (HACCP) regulated for food

industries since 1990’s (Codex Alimentarius 1997). The HACCP concept

recommended seven steps of which only four steps will be used for this study. The

steps include; involvement of a team, Analyses of hazards and hazards events,

Critical limits and risk control measures (WHO 1997).

Table 6.2 outline the hazards, critical limits and hazards events; while Table 6.3

indicate hazards events with and without control measures using the risk matrix and

risk scores. Table 6.2 systematically indicate procedures that need to be followed

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when risk assessment is done. Preliminary assessment include water service

indicators based on DWA (1994) followed by onsite risk assessment indicating risk

assessment procedure at household level from the collection point to the point of

use. The information outlined were received from community leaders, WSA’s

representatives and households as outlined in Chapter 3. Table 6.2 and 6.3 is

informed by Figures 6.3 and 6.4 which are further discussed in Section 6.5.2.

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Table 6. 2: Preliminary and onsite Hazard analysis of household drinking water, adapted from Pérez-Vidal et al., (2013)

Risk

analysis

criteria

Activity and

procedure of risk

assessment

Hazard event Critical Limits Type of hazard

(DWA 1994) Water

Quantity

Water

Quality

Hygiene

Structural

Design

Pre-requisite

hazard

analysis

1. Accessibility -Distance travelled to improved water source less than

200m

-Unimproved water sources closer to households and the furthest distance of more than 5km

- Distance travelled

to the source should

not exceed 200m

X X

2. Availability -Communal water sources not available for up to 6 months to a year

- Unimproved water sources used as alternative source

and are reliable.

-25ℓ/c/d water should be available

to each person.

X

X

X

X

X

3. potability -Contaminated communal water source used for

consumption

-Contaminated alternative sources used for

consumption

-The use of unimproved sources

-Use of contaminated water stored in containers

-Private boreholes located next to sanitary facilities

(septic tanks, cow shed, toilets etc.)

-Private boreholes connected to a dirty tanks

-Total coliform

counts should not exceed 10/100mℓ

-E. coli and

enterococci should not be found in

water (0/100mℓ)

X

X

X

X

X

X

X

X

X

X

X

X

X

X

On-site risk

assessment

from

collection

point to the

point of use

4. Collection point -Dirty containers used for water collection (showing

scratches, biofilm and moving particles)

-Hands dipped inside drinking water during collection.

Not determined X

X

X

X

X

X

5. Transportation -Dirty wheel barrow load used for water transportation

-Water transported in dirty container without lid in

dusty roads

-Water transported by head with hands dipped inside

Not determined X

X

X

X

X

X

X

X

X

6. Storage -Water stored in dirty containers

-water stored in container without the lid exposed to

dust

-Water stored in dusty house

Not determined X

X

X

X

X

X

X

X

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Table 6. 3: Risk assessment matrix in household water Adapted from Pérez-Vidal et al., (2013)

Activity and risk

assessment №

Risk estimation without control

measure

Corrective measures Risk estimation with control measure

Hazard № Consequence Risk Consequence

Risk

1. Accessibility

Major impact

with serious

health

consequence

Not tolerable -Provision of safe water to

reduce distance, prolonged

waiting time and use of

unimproved water sources.

Marginal impact

which can cause health

risk

Peripheral (3)

2.Availability

and potability

Major impact

with serious

health

consequence

Not tolerable -Disinfection of water

obtained from unsafe sources

- Health education and

awareness

Marginal impact

which can cause health

risk

Peripheral (3)

3. Potability

Major impact

with serious

health

consequence

Not tolerable

-Health education on good

water storage and hygiene

practice at home

-Conduct environmental

impact assessment before

construction of sanitary or

water system

Major impact with

serious health

consequence

Not tolerable (4)

4.Collection

point

Major impact

with serious

health

consequence

Peripheral

Health education on good

water storage, hygiene and

treatment

Minimal impact

causing dissatisfaction

and health concern

Tolerable (2)

5.Transportation Major impact

with serious

health

consequence

Peripheral

-Clean and disinfect transport

used for transporting water

-Health education and

awareness on hygiene

practices at home

Minimal impact

causing dissatisfaction

and health concern

Tolerable (2)

6. Storage Major impact

with serious

health

consequence

Not tolerable -Health education on good

water storage, hygiene and

treatment

Minimal impact

causing dissatisfaction

and health concern

Tolerable (2)

7 Point of use Marginal

impact which

can cause

health risk

Peripheral -Health education and

awareness on good hygiene

practices at the point of use

Minimal impact

causing dissatisfaction

and health concern

Tolerable (2)

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6.7 Risk assessment of household water

Figure 6.3 suggests the process that could be followed to assess factors that could

cause risks in drinking water used at household level. Relative to this risks

assessment criteria, the starting point of risk control should be at the tap or source

as outlined in Figure 6.1. The fundamental criteria is to assess the water quality,

followed by risk assessment at the source that could render such water to be unsafe

as outlined. In case study 2 risk assessment that could lead to water contamination

was observed; as outlined in the questionnaire in appendices 2. Such observations

included the type of water sources used, condition of collection containers, place

where water is stored and availability of sanitary facilities. The risks of water

contamination in the household will be supported by the outcomes of water quality

assessment. The scores are then benchmarked with the risk scores and intervention

done based on the findings that indicate the area of risks at household level as

outlined in Table 6.2.

The outcome of household water service level and risk assessment of household

water will form the Framework of household water safety plan as indicated in Figure

6.4. The household water safety plan will depend on the preliminary factors and

risks of water service level within the household as outlined in Table 6.3. The water

quality outcomes will support the findings of these risk assessments. It is the

responsibility for WSA’s to give satisfactory service to the community that entails

water that is reliable, safe, affordable and accessible.

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Figure 6. 3: Assessment of risks in household drinking water

Ob

se

rva

tio

n

ASSESSMENT OF HOUSEHOLD WATER SAFETY RISKS

Determination of Household

risks

Water quality status

Animals Around water sources

Refuse disposed around water sources

Stagnant wastewater

Human activities-waste disposal

Vectors visible

Technology used

Faulty taps Hands contacts

Water sources

Hands contacts

Types of container used

Environmental condition (dust)

Container hygiene

Open or closed container during transportation

Mode of transport

Rest period

Time spent before home

Mode of transport Condition of transport

Structure of storage facility (light, ventilation, building structure

Hygiene of storage facilities

Location of water storage facilities (inside or outside)

Type of storage container used

Hands contacts in decanting

Hygiene of container

Open or closed container

Environmental conditions

Hands contact when decanting

Condition and hygiene of scooping vessel

water use e.g. drinking, bathing, laundry, other domestic chore or everything

Storage and point of use

Average Risk Level Risk level 2 Risk level 3 Risk level 3

Score

Score

Score Score

Ob

se

rva

tio

n

Ob

se

rva

tio

n

Collection and Transportation

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Figure 6. 4: Household water safety frame work adapted from WHO, 2011

HOUSEHOLD WATER SAFETY FRAMEWORK

Village water service level assessment Health based targets Assessment of household water risk assessment

Conduct hazard analysis

Set control limit

Describe control measures

Number of acute

diarrhoea recorded in

health facility

Critical control point

Tap source Collection and

transportation Storage Point of use

Conduct hazard analysis

Supportive program Surveillance and control

Education (Intervention measurements)

Responsibility

NGO, consumers, Local authority, stakeholders Water service Authority

Water Safety Plan

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Risk management at the household level will require a team effort that includes the

household owner; Community based organizations, Non-Governmental Organizations

(NGO’s), Public health officers and Health Promoters. Both WSA’s and stakeholders

should provide continuous education on best hygiene practices to prevent

contamination of water that could lead to diarrhoea or acute infections.

The team that was included for the study included the Water service authority that

include water managers operators and Environmental Health Practitioners who gave the

status of water in villages where study was done. The information was also obtained

from the Village leaders that include councillors and traditional leaders. In depth study

and risks associated with drinking water was obtained from the household where survey

was conducted. Water quality status at POU will be the measurable impact of water

service level and household risks ad indicated in Table 6.3 and the control measures

that could minimize risks in drinking water. Once the scores are determined and risk

level is measured, household water safety plan can be initiated.

6.8 Household water safety plans

Household WSP (Figure 6.5) is the assessment of risks from the collection point

(source) to the POU. The plan will always be informed by the household water safety

framework in Figure 6.4. The outcomes of the framework will determine the way in

which household WSP should be assessed. The Assessment of household WSP

focuses on system control which is the water sources and water service level indicator’s

assessment that include accessibility, availability and potability as well as storage and

POU. The assessment of systems should be informed by outcomes of hazard analysis

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(Table 6.2) that will lead to monitoring of water in terms of domestic water practices and

quality. The outcomes will indicate the areas where the community need to be

educated, measures taken for control as outlined (Table 6.4).

6.9 SYSTEMETIC APPROACH OF HOUSEHOLD WSP IN RURAL HOUSEHOLDS

6.10 Prerequisite assessment and formulation of a team

Understanding the state of water service and its risk before application of WSP is

crucial. This step can only be achieved by formulation of a team that understand the

water services in the area. In rural setting team members will include traditional

leaders, household members, councillors, water operators and Environmental Health

Practitioners or heath promoters if available as well as NGO’s that are somehow

affected or deal with water services. This could differ from one area to the other. The

type of water sources used (improved or unimproved sources), distance travelled to

access water, volume of water and its reliability as well as level of sanitation, could play

a critical role in determining hazards during HACCP implementation. HACCP

recommend the use of pre-requisite application as a baseline in identifying hazards

(Mortimore 2000). It is the first point that aims at preventing hazards and to take note of

precautionary measures where system could fail (Swierc et al., 2005). In rural setting

this simply mean to assess the water sources used its reliability and distance travelled

to the sources. Hazard analysis and identification of hazard events is crucial and

determination of volume of water that accessed by each member of the household

using 2.1 equation as outlined in Chapter2. This step form part of risk assessment

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procedure as outlined in Table 6.2. This step is followed by the on-site risk assessment

of drinking water used and hygiene practices in households which start from collection,

transportation, storage and point of use.

6.11 On-site risk assessment

On-site risk assessment is the second step in risk assessment. It is the information that

can be adequately provided by those who collect and use water on daily basis. The

study indicated that majority of women are the one responsible for water collection,

transportation, determining how and where water should be stored and used. Onsite

risk assessment starts at the collection point where one should determine if the water

source is improved or unimproved source. The container used to collect water and its

hygiene is very crucial. The transport used need to be recorded including its risks. If

Wheel barrow is used to transport water to a household and is dirty, that can have

impact on hygiene and water quality. Container used to store water can also pose

health risks as outlined in Chapters 5 and 4. Its structural design in terms of narrow and

wide opening as well as easier to clean or not determine the risk of drinking water at the

point of use. The procedure indicated in Table 6.2 on hazard analysis is crucial in

determining the critical control point as indicated in the risk procedure.

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6.12 Hazard analysis and control measures

Risk assessment and analysis of hazard using the Critical control points outlined as risk

procedures in Table 6.2 and 6.3 could assist in outlining the risks in each step. Where

critical limits are available, could assist in risks score and rating. This is one of the

important step where each risk should be mapped and identified depending on the

nature of the setting. Table 6.4 and 6.5 indicate step by step checklist on how to

conduct Household WSP in typical rural areas with limited resources. The summarized

WSP procedure should be used in conjunction with risk matrix as outlined in Table 6.2.

Education is very crucial to ensure the team could show other members how hazards

can be identified and controlled. Maintaining of records is very crucial hence; frequent

communication is essential.

6.13 Simplified Household WSP for rural household

Figure 6.6 outline the procedure used to establish WSP as proposed by WHO (2005).

The only gap in this method is that establishment of a team is usually at the onsite

assessment whereas the simplified method outlined in Table 6.4 indicate Assemble of

team as a prerequisite measure that should be done at initial stage. In rural areas with

limited facility, only water operators and interested stakeholders of the community that

could take decision and community health worker who understand risk brought by

unsafe water is required. The purpose of the team will be to evaluate the type of

service provided by the authorities and make recommendations as well as to seek the

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advice from the professionals so that they could understand the QMR of water within

the community.

Identification of infrastructure available and level of sanitation at the household could

establish risk matrix of the household members in drinking water. The checklist can

assist the Community health worker on the appropriate health education that need to be

provided. Using prerequisite assessment assist in identifying hazards that could

impede the implementation of household WSP. Table 6.5 suggest that household WSP

should start at the source where water is collected followed by transportation, storage

and point of use. Good analysis or flow of events assist in determining how safe water

can become unsafe for use. The establishment of whether the user understand when it

is appropriate to use water treatment is very important. When the community able to

understand the need for water treatment it symbolise the health literacy and that means

less risk to community. It is the duty for the government to close the gap where health

literacy is lacking through establishment of policies that can support such initiatives as

shown in Figure 6.6.

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Figure 6. 5: Schematic diagram of Household water safety plan adapted from WHO (2005)

HOUSEHOLD WATER SAFETY PLAN

SYSTEM ASSESSMENT MONITORING

Monitoring of household risks

Choose relevant intervention

Communicate with relevant stakeholders

Development control measures

Monitor and evaluate household water and storage

Provide support system (training, and research )

Domestic water practices

Water quality assessment Hazard analysis

Water source

Collection &

transportation

Storage

Point of use

MANAGEMENT AND COMMUNICATION

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Table 6. 4: Checklist for Household WSP- Pre-requisite assessment-

Assemble a team Yes No

Water Service

Water Access Distance < 200m Yes No

Availability

25ℓ/c/d available to each person Yes No

Improved water source used Yes No

Potability

No odour or foreign objects

visible

Yes No

Established tolerable water

quality that cannot cause

infection

Yes No

Household

Sanitation

Toilet available (adequate

faecal disposal system)

Yes No

Hand washing facility with soap

at the toilet

Yes No

Good wastewater and solid

waste disposal

Yes No

Safe keeping of animals Yes No

No flies or rodents visible Yes No

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Table 6. 5: Checklist for household drinking water-onsite assessment

Household drinking water Yes No

Type of source

Improved potable water source

Unimproved water source

Collection

Use container to store water

Use container with lid

Use container without lid

Use dirty container with biofilm or scratches or foreign

objects

Transportation Use dirty Wheelbarrow or cart or vehicle

Storage

Hands contact during transportation

Water stored outside

Water transferred to dirty container without lid

Water kept in dirty dusty house

Water can be accessed by children or animals

Point of use Dirty scooping vessel is used

Household water

treatment and education

Know when is appropriate for household water treatment

to be done.

Hands contact during water scooping

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Figure 6.6 suggest that policy addressing safe water management should be addressed

by water service indicators, household water safety framework, environmental health

practices related to water safety and household water safety plan as outlined in Figure

6.2 to 6.5. Following the above protocol will ensure safety measures are in place to

ensure potable water to the community up to the point of use.

Figure 6. 6: Policy framework of domestic safe water management

6.14 SUMMARY

Household WSP is the first step of ensuring safe water and prevention of acute

diseases at the household level. It is vital for WSA’s to inform the community about the

risks status of drinking water in terms of availability, accessibility and potability prior to

implementation of WSP at the household level. The WSP is the recommended way that

is used to detect risks at an early stage, it is therefore crucial to adopt early detection at

POLICY

Household water safety framework

Household water

practices

Household Water Safety Plans

Basic household

water Service Level

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the household level. Identification of risks through hazard identification and

strengthening the household water storage and treatment is essential. A household

water safety plan is a key issue that should be addressed in policy for public health

gain.

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CHAPTER 7: CONCLUSION AND RECOMMENDATIONS

7.1 INTRODUCTION

Chapter 7 summarizes the outcomes of the case studies and sets out how they support

the need for Household WSP. It further outlines the extent to which the aims and the

objectives, as well as the research question of the study were achieved. Contributions

of the study to new knowledge based on the household water safety management

outcomes in rural households were also outlined. The limitations, recommendations

and further studies are included in this chapter.

7.1.1 Desktop study Review

Objective 1: To review and to make comparison on the current situation on basic

water service level internationally and in SA associated with household water

management

To achieve the above objective, the literature review on basic water service level

indicators was conducted to compare what was prevailing internationally and in South

Africa. The review was based on the basic level of service and indicators that are used

to measure basic water level internationally and in South Africa. The Chapter answer

the question; “What are the policy implications on basic water service level in

rural households of South Africa as compared to international water service

standard indicators”?

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Basic water level indicators in South Africa were based on the Water and Sanitation

Policy White Paper of 1994; while the international indicators were based on WHO

standard that are currently used in most of the developing countries as outlined in

Chapter 2. The key concepts that were outlined include availability, Accessibility and

Potability of water. Each indicator was critically benchmarked and a risk score outlined.

The standard that outlines the water service internationally indicated each household

member to have access to 20ℓ volume of safe water at a distance of 1000m within 30

minutes. SA policy requires each person to have access to 25ℓ within 200m distance

and the water should be available for 24hrs. However, the following are the policy

implications related to household water safety management:

Internationally, the benchmark indicator did not include the type of route used, the

queuing time, and the type of technology used;

In SA, 200m was based on one-way trip and no queuing time indicated, time that is

needed to collect and bring water at home as well as the type of route used;

Indicators in SA are better as compared to the international benchmark;

Despite good indicators there was no methodology used by WSA’S to assess its

compliance;

Estimate methodology that could be used by WSA’s to access its water service

level in rural areas was developed and outlined in chapter 2;

Thus, when compared these local and international standards it shows that in SA

there is no gap on water quality standards that are used locally and internationally;

However, in general the following have been observed so far in this study through

literature reviewed and field work that;

Developing countries including SA are still faced with shortage of water and do not

comply with the indicators benchmarks as outlined;

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Household Water Safety management is not usually practiced in rural

households of South Africa and

Water and Sanitation policy need to be reviewed in terms of these indicators.

7.1.2 Case study 1

Objective 2: To determine basic level of household water management practices

following an outbreak of cholera in rural areas of Limpopo province.

To conform to the objective 2, Case studies 1 on basic level of domestic water

management follow up after an outbreak of cholera in deep rural area of Limpopo

Province. (Deep rural domestic water management case study). Case study 1 was

conducted in eight rural villages of Limpopo Province following an outbreak of cholera.

A follow-up was done seven months after an outbreak of cholera to determine the

household water management practices; specifically looking at the type of sources used

and its accessibility, availability, water treatment and health education. The case study

was answering the question “To what extent does cholera outbreak changes the

way in which rural communities manage their household water”?

The following were the outcomes:

Households used boreholes, communal standpipes, river and springs water

sources;

Water was not usually available in communal sources and majority of communities;

use rivers and springs as their alternative or secondary drinking water sources;

Containers that were used to collect and store water were dirty presenting biofilm

and excessive scratches;

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only 18% of the households treat their water and the rest of the households who

participated in the study confirmed not treating their water;

Most of the households confirmed that they received health education during the

cholera outbreak and no further health education was given thereafter and

Despite health education given during the cholera outbreak, the outcomes of this

case study confirmed that the majority of the households did not practice household

water safety management.

7.1.3 Case study 2

Objective 3: To scrutinise households on domestic water quality and practices

A household survey on domestic water practices was conducted at Sithumule and

Tshifhire rural villages of Limpopo province case study 2. (Rural peri-urban domestic

water management case study

Two questions asked for case study 2 were “What are the current household water

services and practices in peri-urban areas of South Africa”; as well as

What is the status of drinking water quality used in households”?

Sinthumule villages was selected based on the high scarcity of water from communal

taps and availability of private wells that were used more often when water is not

available. Tshifhire village is one of the few villages with small water treatment plant

and number of springs that were regularly used when water from the taps was not

available. A survey was conducted in 201 households scrutinising domestic water

practices. The survey included type of water used, availability, accessibility and

potability. Water quality analysis was done from 240 water samples taken from the

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sources and containers used for storing water in the households. Physical (Turbidity, pH

and Electrical conductivity) and microbiological analyses (total Coliform, E. coli and

enterococci) were performed. Generally the following key outcomes were found on the

household survey that answers the above questions:

Sources: All villages used communal standpipes as their primary water source and the

difference was that at Sinthumule village communal sources were supplied by the

boreholes while at Tshifhire water is a supplied by a water treatment facility from the

catchment dam. Communities at Sinthumule use private wells more often as their

secondary source whereas tanker truck sometimes deliver water occasionally to the

village when water is not available. Tshifhire village had yard taps from communal

facility and used spring water as their secondary or alternative source. No yard

connection from communal facility was found at Sinthumule village. Yard standpipes

and private drilled well were mostly found in households with individuals who had more

than 6 in the household, tertiary level or some form of vocational training and earn more

than R2000 a month as indicated in Table 4.5.

Access: Communal standpipes, yard standpipes, private wells and tanker trucks were

often within a distance of 200m as outlined in the studies. Spring water was located at

a distance of more than 200m. The households reported that they waited at the

communal water sources for 10-60 minutes before they can get a chance to collect

water. The households at Sinthumule pay an average of R13 a day to obtain water

from those who own private wells when they need water in the house; particularly during

those times when water is not available. The availability of water in communal source

was the same in all the households regardless of socio economic status as outlined in

Appendix E.

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Availability: It took up to 6 months to a year without water in communal taps. The most

reliable sources that always have water were springs and private drilled wells.

Containers water: To temporarily limit the shortage of water in the households,

containers were used to collect and store water. Narrow and wide opening containers

were used with or without lids.

Condition of the container and rooms where they are kept: Some of the containers

were found dirty with excessive scratches, biofilm and with loose particles inside.

Environmental hygiene was also the same in all individuals regardless of socioeconomic

status as outlined in appendix G.

Household water treatment: Majority of the households do not treat their water.

Potability (water quality): pH level of all water samples met the required standard

whereas turbidity was high in spring water and Electrical conductivity high in private

drilled wells. Total coliforms, E.coli and enterococci were found in all sources. The

prevalence of E. coli was lower as compared to enterococci. Most contaminated water

sources were springs, tanks and private drilled well whereas communal sources were

least contaminated. Microbiological counts in containers stored water were higher as

compared to the level of contamination in water sources. High contamination of

container water could indicate poor domestic safe water practices and management.

Reliability: The study indicated that the most reliable sources in terms of water

availability were the most contaminated once. These water sources were regularly

used when there was no water available in communal sources.

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7.1.4 Household Water Safety Plan

Objective 4: To develop household water safety plan (Domestic safe water plan)

The analysis of risk from the tap to the POU was done based on the outcomes of the

study. A step by step process of Household WSP was outlined in chapter 6. The

outcomes of the study were based on these questions “What are the steps followed to

develop household WSP and how does household WSP inform drinking water

policy”? The following were the findings that answer the above question:

An overview of household WSP was outlined indicating the risks that could be

incurred from tap (water service level), collection, storage and POU;

A process of risk assessment was illustrated by self-assessment of village water

service level (Figure 6.2), household risk assessment (Figure 6.3), household

water safety framework (Figure 6.3) and household WSP (Figure 6.5).

Reliability of water service and education was identified as the key issue in

household WSP;

Identification of key role players and allocation of responsibility is also important;

Diarrhoea statistic and water quality outcomes from health facilities could indicate

the impact of poor household water safety management and

The household water policy addressing the key processes on household WSP is

important to increase public health gains.

The above secondary questions answers the primary questions on “How best can

we address the household water safety management in PRH through policy?

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7.2 CONCLUSION

The study concludes that water safety management is not practised at the household

level. Villages affected by the cholera outbreak were experiencing water scarcity and

those that have access to multi sources were all at risk of contracting acute infections.

All villages were using communal taps found on the street as their primary water source.

The challenge was that the sources were not reliable and always without water. Most of

the villages were reliant on alternative water sources other than primary sources. A

review on basic water service level indicated a lack of compliance with WSA’s standard

outlined by the SA government on basic water service delivery. Lack of sustainability to

access basic water service was a major challenge locally and internationally.

Benchmarks attached to indicator’s standard revealed some gaps. However, there was

no methodology that could be used by WSA’s to assess themselves based on the basic

water service level indicator’s standards.

There was limited indications of domestic water management issues in SA water related

regulations and policies. The two case studies indicate the multifaceted picture on

domestic water practices at the household level. All the outcomes reflected poor

hygiene and safe water management that could result into health risks in the

households. The study indicated that communities in the study area were not safe.

Distances travelled to alternative sources were far except for those who had the option

of using wells. The household water quality was also a main concern as higher bacteria

counts of E.coli and enterococci microorganisms were found in both communal and

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190

alternative sources to the POU. The majority of households did not take measures

taken to control risks.

Factors such as once off water education after the cholera outbreak, use of unsafe

sources, poor hygiene, none treatment of water and poor water quality at the source as

well as at the point of use were some of the challenges that reflected risks that could

affect the household members. The above outcomes suggest the need to develop

household water safety plan that could be used in risk assessment at household level to

reduce the impact of acute infectious conditions that could affect the communities.

Such plans can only be effective if supported by a policy instrument. The study

suggests that there should be household policies that addresses domestic safe water

management through the household WSP.

7.3 STRENGTH AND WEAKNESSES OF THE STUDY

There were strength and weaknesses observed in this studies. The strength of the

study was that multiple methods were used to determine the status of households’

water safety management practices. This is shown in case study one and case study 2

as outlined in Chapter 3 and 4. To come up with household WSP different

measurements were outlined to support the outcomes of the study. The measurements

were delineated in Chapter 2 and 6. Chapter 2 indicated the equations and

measurements that could be used to determine water service level in a localized

community. Hence, Chapter 6 outlined where and how such measurements could be

used to come up with Household water safety framework and household WSP.

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191

Through these measurements, the study clearly indicated that determination of water

service level prior to implementation of household WSP is important, it could assist in

speculating the risks within the households.

The weakness was that, the study was conducted in one geographical area; but

different methodologies were used to come up with valuable research outcomes that

could be beneficial in public health. The study did not look at the personal practices

relating to culture that could have major influence on the way in which water is managed

at home. Household WSP suggested by study cuts across every culture. If used as

suggested, it will lead to the same results.

7.4 RECOMMENDATIONS

A household water safety plan should be addressed through water policy;

There is a need for water and sanitation policy review based on basic water service

level indicators to address issues relevant to current and future water service

delivery;

More studies on water indicators and distances travelled to water sources are vital in

accessing the risks related to domestic safe water management;

Intestinal enterococci have been observed to survive for longer in adverse aquatic

environments than E. coli and their survival pattern may correlate more closely with

those of several waterborne pathogens;

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192

Blue Drop assessment should include water reliability for each municipality

assessed;

Immune-compromised individuals should know public health impact pertaining to

risks in water;

Household water quality guide and safe water management need to be developed

and

Household water safety plan and risk assessment should be practiced at household

level to empower communities to manage their own health.

7.5 FUTURE RESEARCH STUDIES

There is a need for testing self-assessment risk methodology proposed for WSA’s

to measure water service level;

Intervention research on water sustainability is needed;

Further study on the feasibility on implementation of Water safety plan at household

level is essential;

Both national and international indicator’s standard benchmarks need to be

assessed thoroughly and its consequences in terms of risks;

Cultural and personal practices affecting household water safety management in

poor and rural households;

More research needs to be undertaken to determine the survival and distribution of

intestinal enterococci in household water and

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Research based on risk scores at household level is essential and Communication

of health risks to communities and sector involvement in terms of water safety

management in households.

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194

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APPENDICES

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APPENDIX A: RESEARCH QUESTIONS (CASE STUDY 1)

Date Place Interveiwee No. People 3 Time:

1.       WATER SOURCE

1.1   What was your Primary water source?

Canal Borehole River Tank RWH Spring Tap

1 2 3 4 5 6 7

1.2. Is the source always has water?

Yes No

1 2

1.3. If not explain why?

1.4. What is your alternative source?

1.5. Which Source do you Prefer?

Canal Borehole River Tank RWH Spring Tap

1 2 3 4 5 6 7

1.6 Why do you prefer the Source?

Short

distance

Good taste Water

availabilit

y

Water

Safety

Technolog

y used

Other

1 2 3 4 5 6

2. WATER TREATMENT

2.1. Is your water source treated?

Yes No

1 2

2.2 If yes, who treat water?

Service

Provider

Myself at

home

Other

1 2 3

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230

2.3 If treated at home, what method do you use?

Boiling Heating Chemical

Treatment

Other

2.4. For what purpose or activity do you treat your water?

Drinking Baby

Feeding

cooking Body wash other

2.5. Volume of water that you treat

1l 2l 5l 10l 15l 20l 25l 5ol 100l 200l other

1 2 3 4 5 6 7 8 9 10 11

3. WATER COLLECTION

3.1. How far is your water source from your household?

0-10m >10≤50m >50≤100

m

>100≤200

m>200m

1 2 3 4 5

3.2 How long do you travel from home to the water source?

<5minutes 6-10

minutes

11-15

minutes

16-30

minutes

31-45

minutes

46-1hour >1hour

1 2 3 4 5 6 7

3.3. How long do you wait for water at the source?

<5minutes 6-10

minutes

11-15

minutes

16-30

minutes

31-45

minutes

46-1hour >1hour

1 2 3 4 5 6 7

3.4. How long do you take to walk from the water source to your household?

<5minutes 6-10

minutes

11-15

minutes

16-30

minutes

31-45

minutes

46-1hour >1hour

1 2 3 4 5 6 7

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3.5. How many times do you collect water from the source per day?

1 2 3 4 5 >06(specif

y)

1 2 3 4 5 6

3.5. How many times do you collect water from the source per week

1 2 3 4 5 >06(specif

y)

1 2 3 4 5 (15)6

3.6. Who collect water?

Children Mother Father Other

(specify)

1 2 3 4

3.7 How do you carry water from the source to a household?

Carry on

head

Wheel

barrow

Rolling

drum

along

ground03

Carry on

back of

LDV

Animal

drawn

cart

Other(spe

cify)

1 2 3 4 5 6

3.8. What method do you use to extract water from the source?

Stepping

into water

Not

stepping

into water

Dug well

at the

river bank

Rinsing

water at

the point

of

collection

source

Collecting

water

directly

from pipe

or tap

Animal at

source

drinking

and

Crossing

Bathing at

source

Washing

clothes at

source

1 2 3 4 5 6 7 8

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5. Container

5.1 What are the kinds of containers used?

Plastic

small

mouth

with lid

Plastic

small

mouth

without

l id

Plastic

wide

mouth

with lid

Plastic

wide

mouth

without

l id

metal

small

mouth

with lid

Metal

small

mouth

without

l id

Metal

wide

mouth

with lid

Metal

wide

mouth

without

l id

5.2. How many containers do you fi l l per day?

1 2 3 4 5 >06(specif

y)

1 2 3 4 5 6

5.3. Container hygiene observation and how they clean it.

Greenish

layer

–inner

side walls

of vessel

Muddy

layer

inner

bottom of

vesssel

Cracks/s

walls(insi

de and

outside)

Greenish

layer

inner side

walls of

scooping

equipment

Muddy

layer

inner

bottom of

scooping

equipment

Cracks on

scooping

equipment

(outside &

inside)

Rinse

outside

only

Rinse

inside

only

Wash with

soap inside -

out

Wash with

soap and

mud inside

out

Wash with

only soil

inside-out

Other

1 2 3 4 5 6 7 8 9 10 11 12

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5.4. Do you use the same container for collection and water storage? Yes/no

5.5. If not what kind of container volume do you use?

1l 2l 5l 10l 15l 20l 25l 5ol 100l 200l other

1 2 3 4 5 6 7 8 9 10 11

6. Water availability

6.1. Do you experience any breakdown?

Yes No

1 2

6.2. How long does it take to be fixed?

Same day Week Month >Month >3Months >6Months Other

1 2 3 4 5 6 7

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6.3. What day is water not available?

Same day Week Month >Month >3Months >6Months Other

1 2 3 4 5 6 7

6.4. How often is water not available?

Same day Week Month >Month >3Months >6Months Other

1 2 3 4 5 6 7

6.5. What is the time of the day when water is available?

Early in

the

morning

Mid-

Morning

Late

Morning

Afternoon Late

afternoon/

early

evening

Whole day

1 2 3 4 5 6

6.6. What other alternative source do you use?

Canal Borehole River Tank RWH Spring Tap

1 2 3 4 5 6 7

7. Water use

7.1 What kind of activity do you use water for?

Drinking cooking Baby

feeding

bathing Washing

dishes

Laundry Gardening Animal

drinking

Other

(Specify0

1 2 3 4 5 6 7 8 9

7.2. What volume of water do you use for each activity above? (Estimate)

Drinking cooking Baby

feeding

bathing Washing

dishes

Laundry Gardening Animal

drinking

Other

(Specify0

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7.3. What type of water source do you use for above activities (Specify)

Drinking cooking Baby

feeding

bathing Washing

dishes

Laundry Gardening Animal

drinking

Other

(Specify0

Tap Tap Tap Tap Tap River Tap River

7.4. If different source are used for the above activities specify why? ____________________________________________________________________

7.5 How do you store your water? ______________________________________________________________________________________

8. Comparison of water service before and after the availability of taps.____________________________________________________________________

8.1. When were you provided with the taps? __________________________________________________________________________________________

8.2. Is the water always available? ________________________________________________________________________________________________________________

8.3. If not what causes the water to be unavailable? _______________________________________________________________________________

8.4 What other source do you use? We use river water. _______________________________________________________________________________

8.5. Since taps were provided do you use different sources other than taps? _____________________________________________________________________

8.6. If other sources are used for what purpose are those sources used for? _____________________________________________________________________

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8.7. Is the distance and access to water improved? Yes/no __________

8.8. If not improved please specify. _______________________________________________________________________________

8.9 Is the volume of water used in the household increased? Yes/no

8.10. If yes specify the water volume used now as compared to the years before the availability of taps. ______________________________________

8.11 Do you think the provision of taps is beneficial to the community? Yes/no __________________________________________________________

8.12. Support your answer. ________________________________________________________________________________________________________________

9. COMMUNICATION ON WATER SERVICE

9.1. How is the communication on water service before and after the water project?

______________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________

9.2. Health Education

______________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________

______________________________________________________________________________________________________________________________________

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APPENDIX B: HOUSEHOLD SURVEY QUESTIONNAIRE (CASE STUDY 2)

Project is focusing on the domestic management of water, waste and hygiene;

and its effect on environmental and human health in rural villages.

Date of survey: ________________________________________________

Village: _______________________________________________________

Household Number (HHN): ____________________

NB: If this household is not on our system please GPS-mark and note the waypoint

and coordinates at the space provided at the bottom of this page

Head of Household:

Father Mother Child headed Other

Only to be filled in if the household is not on our system

Waypoint: ______________________________

Date marked (way pointed): ______________________________

Coordinates: S_____________________________

E_____________________________

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Team details:

Team member: _____________________________________

Quality control: Checked by (Print name): ________________________________

Signature:___________________________________Date: _______________

Section A: Demography data

Question 1: Respondent level

1.1. Description of gender. Female Male

1.2. What is your date of birth? ______________________________

1.3. What is your marital status?

1.4. What is your relationship to the head of household?

1.3. Single Married Widowed Divorced Live-in Partner

1.4. What is your relationship to the head of household?

Head of the household

Wife of the head

Son

Daughter

Brother

Sister

Brother in law

Sister in law

Mother

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Father

Mother in law

Father in law

Others (Specify)

Question 2: Household members

2.1. What language does the HH predominantly speak?

2.2. What is each member’s relationship to the HH? (Use legend provided)

2.1.

Language

2.2. Relationship to HHH Code

Head of household 1

Spouse 2

Son 3

Daughter 4

Brother-in-law 5

Sister-in-law 6

Sister 7

Brother 8

Mother of head 9

Father of head 10

Mother of wife 11

Father of wife 12

Other (other relatives, live-in partners etc)

13

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2.3. What is the marital status of each member? (Use legend provided)

2.3. Marital status (MS)

Single Married Divorced/ Separated

Widowed Live in Partner

Code 1 2 3 4 5

2.4. What is the gender of each member? (Use legend provided)

ID 2.2 Relationship to HHH

2.3 MS

2.4 Gender

2.5 Age

2.6 Education

2.7 Collect water

1 1 2 M F 60 17

2 3 1 M F 14

3 M F

4 M F

5 M F

6 M F

7 M F

8 M F

9 M F

10 M F

2.5. How old is each member?

2.6. What is the highest level of education for each member? (Use legend provided)

2.6. Highest qualification level Code

Pre-primary 1

Grade R 2

Grade 1 3

Grade 2 4

Grade 3 5

Grade 4 6

Grade 5 7

Grade 6 8

Grade 7 9

Grade 8 10

Grade 9 11

Grade 10 12

Grade 11 13

Grade 12 14

Tertiary Certificate/Diploma/Degree (specify)

15

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2.7. Indicate who collect water in the household? (Tick)

Question 3: Household income and migration

3.1. Do you have any means of income? (Use legend provided)

3.2. What type of employment are the HH members involved with? (Use legend

provided)

3.3. If the HH members are receiving an income other than government grants, in which

sector are they involved in? (Use legend provided)

3.4. If the HH members receive government grants, what kind of grant do they receive?

(Use legend provided)

3.5. How much money does each contributor in the household receive every month?

(Use legend provided) this include all the household income.

ABET (Adult school) 16

None 17

3.1. Earn income (EI)

Yes No

Code 1 2

Formally

Employed/Self-employed: If person works for a salary or shares in profits of a registered firm.

Informal activity: Person involved in informal activities for 3 days or more/food/accommodation.

Unemployed: Those who can work, want to work, but cannot find work.

Grant holders: Those that are pensioners, sick or disabled, child support grants

None

1 2 3 4 5

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3.4. Type of grant (TG)

Old age pension grant

Disability grant Child support grant

Other

Code 1 2 3 4

3.5. Approx. monthly hh member income (MI)

R 0< R 500

> R 500

≤ R 1,000

> R 1,000

≤ R 2,000

> R 2,000

≤ R 3,000

> R 3,000

≤ R 4,000

> R 4,000

≤ R 5,000

> R 5,000

Legend 1 2 3 4 5 6 7

3.1 Means of income 1

3.2 Type of employment 4

3.3 Sector of employment

3.4 Type of grant 1

3.5 Monthly HH member income

4

3.3. Which sector of employment (ES)

Code

Agriculture 1

Mining, quarrying 2

Manufacturing 3

Electricity, water, gas 4

Construction 5

Government 6

Wholesale, retail, trade, catering 7

Transport, storage, communication

8

Financing, insurance, real estate 9

Community, social or personal services

10

Informal activity 11

Other (specify) 12

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Question 4: Household Expenditure

4.1. What is the household expenditure for the different services per months?

4.1. Type of expenditure Yes No 4.1 R Value

Rent and services (water, waste, electricity) R

Food R

Energy (Energy coal, wood and paraffin) R

Clothing R

Transport R

Medical expenses R

Furniture, radio, etc. R

Agricultural expenditure (average) R

Others R

Average total (if breakdown unclear) R

Specify other:

______________________________________________________________________

Question 5: Utilities and commodities

5.1. Which of the following facilities and services are already available to this

household?

5.2. If you had money and you could buy any of the facilities or services you do not

already have, how much would you spend on each?

5.3. What assets do your household own?

5.4. What Rand value do you place on each?

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5.1 Facility/Service Available Not Available

5.2 Willingness to pay

Water services

Water on site R

Sharing a tap with a neighbour R

Sanitation

Flush toilets R

Sharing a toilet with a neighbour R

Pit latrine R

Energy

Electricity on site R

Pavement street lighting R

High-mast street lighting R

Road Gravel roads R

Walk ways/ human path R

5.3 Commodity Available Not Available 5.4 Value placed (Rand)

Motor vehicle R

TV R

Fridge R

Furniture R

Question 6: Housing

6.1. How many households live on this site?

6.2. If more than one household on this premises, how many houses/huts/units are

occupied by your household members?

6.3. Indicate the category of housing? (Use legend provided)

6.4. What kind of housing do you prefer? (Use legend provided)

6.5. What materials is the house made of? (Use legend provided)

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6.6. What materials is the roof made of? (Use legend provided)

6.7. Indicate what other activities the room where the water is stored is used for (Use

legend provided)

6.8. Do you have problems with your present accommodation? (Tick)

6.3 Housing categories Code

Mud hut (constructed from locally produced products) (Round or square shaped)

1

Small scheme housing (toilets and taps) 2

Larger scheme housing (RDP housing) 3

Plot and plan (serviced stand) 4

Individually designed housing 5

Low-density informal housing (shacks) 6

High-density informal housing (shacks) 7

RDP -housing 8

Semi-detached houses (2 units per structure) 9

Semi-detached houses (more than 2 units per structure) 10

Other 11

6.4 House preference Code

A house financed by building society Loan (R1 000+ conventional house) 1

A house financed by S.A Housing Trust (R250 pm two-room brick house which is subsidised)

2

A house financed by S.A Housing Trust (R250 pm two-room brick house which is not subsidised)

3

A self-help house (rent of site and services only) 4

Free house 5

6.5 Materials of structure Brick Mud Wood Other materials

Code 1 2 3 4

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6.6 Materials of roof

Tiles Corrugated iron

Thatch Wood Other materials

Legend 1 2 3 4 5

6.7 Room Uses

Water storage

Kitchen Dining Area

Common area

Sleeping Bathing Store Other

Legend 1 2 3 4 5 6 7 8

6.1 Nr of HH on site

6.2 Nr of people living on premises

6.3 Housing category

6.4 Housing preference

6.5 Materials of structure

6.6 Materials of roof

6.7 Activities

6.8 Accommodation problems Yes No

Too far from employment opportunities, shopping, recreation or sports facilities

The neighbourhood is not good enough (e.g. in terms of safety, attractiveness, etc.)

Too small for the number of people living here (overcrowded)

Too expensive (in terms of monthly service charges, rent and/or bond payment)

The construction is of inferior quality (e.g. not protecting you from the elements, large cracks in the walls, etc.)

The services available on the site (water, electricity, sewage and waste disposal) are inadequate

The facilities in the house (e.g. water on tap, toilets or lighting and/or heating facilities) are inadequate

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Question 7: Energy uses

7.1. What kind of energy sources used for this household? (Use code provided)

7.2. Give an estimate on what you pay for each source each month? (Value in Rand)

7.1 Energy sources

Eskom Electricity

Solar power

Paraffin Gas Wood Coal Animal Dung

Candles Other

Code 1 2 3 4 5 6 7 8 9

7.1. Energy source application

Code

Warming or boiling water

Cooking

Lighting

Appliances

Other

Other: specify:

7.2. Value for energy source Rand

Eskom electricity R

Solar power R

Paraffin R

Gas R

Wood R

Coal R

Animal dung R

Candles R

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Question 8: Health

8.1. What are the health problems in the family; did anyone have treatment for these in

the past 12 months? (You can tick more than one)

Type of diseases Peoples’ number

Number treated

Number not treated

Diarrhoea

Cholera

Neck pain

Back pain

Chronic bowel conditions (Diarrhoea, colitis or constipation)

Bilharzia

Malaria

Trachoma

Fever

Heart disease

Worms infection

Other (specify)

No problem

8.2. Disability Screening Questions

8.2.1 Do any of your HH members have any difficulty in doing day to day activities because of a physical, mental or emotional (or other) health condition which has lasted or is expected to last for 6 months or more?

Peoples’ number

Yes No

8.2.2 Do any of your HH members ever need assistance in participating in any of the following activities? (Walking, seeing, speaking, hearing, breathing, mental coping, learning comprehending)?

8.3 Screening for Musculoskeletal Impairment Questions [2]

8.3.1. Is any part of your body missing or misshapen?

Do you have any HH member who have difficulties using the following:

Other: specify: R

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8.3.2. Arms?

8.3.3. Legs?

8.3.4. Body?

8.3.5. Need a mobility aid or prosthesis

8.3.6. Convulsions, involuntary movement, rigidity or loss of consciousness

If any of the answers are yes:

8.3.7. Has it lasted more than one month?

8.3.8. Is it permanent?

8.2 Does anyone in the household have the diarrhoea in the past week?

8.3 If yes how many were affected and what are the ages of those household

members? (use legend)

8.4 What was the duration of diarrhoea condition?

8.5 What triggered the diarrhoea?

8.6 Did you treat the diarrhoea and where did you go? (clinic, doctor, hospital, traditional

healer, private facility)

8.2 Diarrhoea in the past week Yes No

8.3 Nr affected by Diarrhoea and their age

Less than 5yrs

Greater than 5 but less than60

Greater than 60

8.6 Duration of diarrhoea

Half day

1 day 2 days 3 -4 days

5-7 days

8.7 Condition triggered diarrhoea

8.8 Treatment of diarrhoea Yes No

Place of Treatment

Public Health facility

Private health facility

Traditional healer

Other specify:

____________________________

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_________

Question 9: Personal and Domestic Hygiene

Personal Hygiene

9.1. Do you wash your hands? Yes No

9.2. If yes, what do you use to wash your hands with? (you may tick more than one)

Cold water

Warm water

Soap/Disinfectant

Clean cloth

Dirty cloth

9.3. When do you wash your hands? (you may tick more than one)

When handling water used for drinking

When visibly soiled

After touching something contaminated

After using the toilets

After changing nappies

Before preparing food

Before meals

9.4. How many times per day do you wash your hands?

__________________________

9.5. How many times do you wash your whole body per week?

__________________________

Domestic Hygiene

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9.6 How do you keep insects away from food? (Tick from the box below)

9.7 Do you cover the food that you are not using or before consumption? (Observer)

9.8 Do you rinse food before preparing it? (Explain)

9.9 With what to you clean the dishes with?

9.10 Do you wash your cooking utensils after using them?

9.6 Insects Tick

Cover food with cloth

Cover with food lid

Insect repellent

Insect swatter

No method

Other

9.7 Cover food Yes No

9.8 Rinse food Yes No

Explain (Not clear)

9.9 Dry Tick

Clean cloth/towel

Dirty cloth/towel

Wipe on clothing

Other

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Section B: Water

Question 10: Water collection

10.1 Where do you collect the water that you have in this household? (Tick)

10.2 What is your alternative water source?

10.2.1 How many times do you fill each vessel (filling events = FE)?

10.2.2 At what time do you collect the water?

10.2.3 How often do you collect water?

10.2.4 To what level do you fill each container?

10.2.5 How do you clean your water collection container?

9.10 Wash cooking utensils

Yes No

10.2.2 Filling times

Early morning 04:00 – 07:00

Mid-morning

07:00 – 10:00

Late morning

10:00 – 13:00

Afternoon 13:00 – 16:00

Late afternoon / early evening

16:00 – 19:00

Random

Code 1 2 3 4 5 6

10.2.3 Frequency

1 x pd Every 2ndday

Every 3rdday

Every 4thday

Every 5thday

Every 6thday

Every 7thday

Code 1 2 3 4 5 6 7

10.2.4 Filling margins (%)

100 90 80 75 60 50 25

Code 1 0.9 0.8 0.75 0.66 0.5 0.25

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10.3: Categorise the capacity (volume in litres) of collection vessels as well as

numbers of each.

10.4: Number of each type of vessel

10.5: Do you have drilled well?

10.2.5 Cleaning methods

Rinse outside only

Rinse inside-out

Wash with disinfectant soap

Wash with soap inside-out

Wash with soap and sand inside-out

Wash with sand only inside-out

Other

Obs 1 10.2.2 10.2.3

10.4/Observation 2

10.2.4 Plastic

Screw top

Plastic

Wide mouth

Metal

Wide mouth

Other (Spec below)

10.3 Capacity (litres)

Filling Time

Filling Freq

No cap

Cap No lid

Lid No lid

Lid Cap No Filling margin

10.2

.1

20

FE 1 2 1 1 1 0,1

FE 2 4 3 2 1

FE 3

FE 4

50

FE 1 5 7 2 1

FE 2

FE 3

FE 4

25

FE 1 1 `1 1 0.9

FE 2 3 1 1 0.9

FE 3 5 1 1 0.9

FE 4

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10.6: Is water connected at the tank?

10.7: If yes, how often do you clean your tank?

Specify other:

______________________________________________________________________

10.5. Do you have drilled well Yes No

10.6. Is your water connected to the tank? Yes No

10.7. If yes, how often do you clean your tank?

10.8. What method do you used to clean your tank? (Use a lagend)

Question 11: Water usage

11.1 What do you use your water for? (Mark from the list)

11.2 Do you use any other water for drinking other than the primary source?

(Tick) Yes No

11.3 What volume of water do you use for the various uses? (Use legend provided)

11.4 What source do you use for your various water uses? (Use legend provided)

10.7 Frequency

1 x week 1 x /month 1 x /6month

1 x /year Never Not sure Other

11.3 Water Volumes

250mℓ 500mℓ 750mℓ 1ℓ 2ℓ 3ℓ 4ℓ 5ℓ 6ℓ 7ℓ 8ℓ 9ℓ 10ℓ Other

Code 1 2 3 4 5 6 7 8 9 10 11 12 13 14

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11.5 Do you treat your water? (Tick)

11.6 If you do treat the water, how do you treat it?

11.6 Treatment Household bleach Boiling Filter Other

Code 1 2 3 4

11.5 Treatment 11.6

11.1 Water use 11.3 Volumes 11.4 Source Yes No Treatment type

Drinking

Cooking

Hand washing

Food prep

Dish washing

Body washing

Nappy washing

Baby-milk prep

Laundry

Animal drinking

Garden water

House cleaning

Other

Specify other:

_____________________________________________________________________

Question 12: Water availability

12.1 Is water sometimes not available at your regular source?

11.4 Source

Yard standpipe

Communal standpipe Borehole Tank RWH

Natural resource

(Specify)

Bottled water

Private drilled well

Other

Tick 1 2 3 4 5 6 7 8 9

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12.2 If yes, how often is water not available?

12.3 If water is unavailable daily, at what time of day is it unavailable?

12.4 When was the last time water was unavailable at source?

12.5 How long did it take to get fixed?

12.2 How often not available

Daily Weekly Monthly Every 2 months

Every 6 months

Annually Other

Tick

12.3 Time of day

Early morning

Mid-morning

Late morning

Afternoon Late afternoon/early evening

Whole day

Randomly

Tick

12.45 Last time unavailable

Week ago

2 Weeks ago

Month ago

3 months ago

6 months ago

Annually Other

Tick

12.5 Fixing time

Same day

Week Month > Month

> 3 Months

> 6 Months

Year Other

Tick

Specify other:

______________________________________________________________________

12.1 Water Availability

Yes No

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12.6 If water is not available do you buy water? Yes No

12.7 If yes how much do you spend per

day?______________________________________

Question 13 Water accessibility

13.1 How far do you think the source is from your house (in paces)?

13.2 Measure distances (Estimate)

13.1 & 13.2 Distance in Paces

0-10m >10≤50m >50≤100m >100≤200m >200m

Code 1 2 3 4 5

13.3 How many trips do you travel per day from the household to the water source

13.3 Trips number: _______________________________________

13.4 How long do you wait at the source to collect water?

13.4 Waiting time: ________________________________________

13.5 How do you carry water in containers from source to home?

Source Yard standpipe

Communal standpipe

Bore-hole Tank RWH Natural source

Private Drilled well

Other

13.1 Estimated distance

13.2 Measured distance

Coordinates of source

S

E

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Question 14: Container hygiene and storage

14.1 Do you wash the vessel before each filling?

14.2 What type of container do you use?

14.1 Yes No

14.2 14.3 Container hygiene inside

14.4 Container Hygiene outside

14.5 Cleaning method

14.6 Prior use

Plastic screw top (open)

Plastic screw top (closed)

Plastic wide mouth (open)

Plastic wide mouth (closed)

14.3 Describe the container hygiene inside. (Use legend provided)

14.4 Describe the container hygiene outside. (Use legend provided)

14.5 How do you clean your containers? (Use legend provided)

13.5 Transport

Carry by hand

Carry on head Wheelbarrow Rolling drum on ground

Carry on back of LDV

Animal-drawn cart

Other

Tick

14.3 Hygiene-related aspects (inside) Code

Biofilm 1

Loose particles 2

Clean 3

14.4 Hygiene-related aspects (outside)

Code

Very dirty (sticky pigmentation) 1

Excessive scratches 2

Clean 3

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14.6 What was the prior use of the container? (Use legend provided)

Specify other:

______________________________________________________________________

14.7 Where did you get the container that you are using?

______________________________________________________________________

_______________

Question 15: Storage conditions

15.1 Are the storage containers stored inside or outside the dwelling? (Tick)

15.1

Inside Outside

15.2 Describe the areas where the water is stored. (Use legend provided)

15.3 How do you scoop water from the water container?

14.5 Cleaning methods

Rinse outside only

Rinse inside-out

Wash with disinfectant soap

Wash with soap inside-out

Wash with soap and sand inside-out

Wash with sand only inside-out

Other

Code 1 2 3 4 5 6 7

14.6 Prior use Rank

Newly bought (from shelf) 1

Used for foodstuff storage 2

Used for chemicals 3

Other 4

15.3 Water scooping Tick

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15.4 How long do you store water?_____________________

15.5 How much water do you drink in household per day?______________________

15.6 What do you do to keep insects (flies cockroaches) away from the water

containers?

Scooping vessel

Hands

Tip container

15.2 Storing conditions Tick

Cool and dark/shady

Hot/warm and light

Dusty

Dirty floor

Dung floor

Clean

Insects visible

Animals access to water

Children access to water

Other

Other

15.6 Insects Tick

Cover containers with cloth

Lids/caps on containers

Insect repellent

Insect swatter

No method

Other

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APPENDIX C: ETHICS APPROVALS

TUT Ethics committee permission for current work (to be used for Case

study 1)

November 3rd

, 2008 Ref#: 2008/10/032 Name: Prof Jagals P [Paul] Student #: Staff Member

Prof P Jagals (Former supervisor already got permission prior to my studies)

Department of Environmental Health

Faculty of Science

Pretoria Campus

Dear Prof Jagals

TITLE: “A Toolkit to measure sociological, economic, technical and health, impacts and benefits of 10 years of

water supply and sanitation interventions in South Africa”.

INVESTIGATOR: JAGALS P PROF

PROGRAMME: Non Degree Purpose Research

Thank you for submitting the proposal and addenda for evaluation.

In reviewing the proposal, the following comments/notes – emanating from the meeting, are tabled for your

consideration:

Appendix A, page 2, heading: What are your rights and assurances? Second last bullet: “The final results

might also be published in national and international scientific journals. This will be done in such a way that

you, your family and your premises will not be identified”.

It is recommended that the results of the research be made available to the local municipalities. It is a Water

Commission funded project, so they will have automatic access to the results. This recommendation should

be reflected in the Informed Consent as well.

Appendix A, page 2, heading: What are your rights and assurances? Last bullet: The Chairperson of the

Research Ethics Committee is Dr Braam Hoffmann and not Prof Danie du Toit. The correct contact number

should also be reflected as 012-382 6259.

The Informed Consent document [Appendix A] should be translated into the local language.

The Research Ethics Committee of Tshwane University of Technology reviewed the proposal and addenda at the

meeting held on October 27th, 2008 and approval for the proposal is hereby granted.

It is recommended that the aforementioned revisions be taken into account.

The Committee wishes you well with your research endeavours.

Yours sincerely,

Research Ethics Committee

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WA HOFFMANN (Dr)

Chairperson: Research Ethics Committee

[Ref#2008=10=032=ProfJagalsP] cc FRIC Chairperson: Prof P Marais, Faculty Officer: Ms

T Coetzee

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APPENDIX D: PROVISIONAL INFORMED CONSENT FORM

Project Information for informed consent

Project leader: Professor Paul Jagals (Environmental Health) - Tshwane University of Technology

Team leaders: ___________________________________

___________________________________

Field workers: FW 1_____________________________ FW

2_____________________________

FW 3_____________________________ FW 4_____________________________

FW 5_____________________________ FW 6_____________________________

We are researchers from the Tshwane University of Technology. We are doing a research

project on benefits of the water and sanitation services used by the people in villages in this

area.

The project has been approved by the Ethics Committee of the Tshwane University of

Technology as well as the Limpopo Department of Health.

We will now explain the project and will then request your participation.

Faculty of Science

Department of Environmental Health

HH Number: _______________________

HH Name: __________________________________

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The project

The project name is: Assessment of environmental health aspects related to water,

sanitation and hygiene in poor and rural households;

The purpose of the study is to determine whether the water and sanitation services in the

area have influenced your health, the environment, your social and economic situation and

whether the services are of good technical quality.

What is expected of you?

Between one and three interviews will be conducted here on your premises over the next

three months. Each interview will take approximately 60 minutes;

These interviews will be of a sensitive nature and will include aspects of:

The health of you and your family, in particular, on illnesses you might experience that are

related to water sanitation and hygiene;

The feelings you have about the water sanitation and hygiene situation in your area;

Economic issues including the family income and other economic activities related to water

sanitation and hygiene;

We request that you and your family allow observations to be done and help us keep record

over the next three months of the way your family collect water, do sanitation and practice

hygiene;

Allow us to take water and other environmental samples from your home and surroundings;

Help us understand the disease profile in your family by keeping record for us, on specific

forms, of illnesses and other issues relating to your water, sanitation and hygiene situation;

Your names and address (these will be used for your household identification with a GPS-

marking);

Photos of your house as well as the water, sanitation and hygiene infrastructure. This is for

record and recall purposes.

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What are your rights and assurances?

This study is completely voluntary and you or your family are under no obligation to

participate;

If you feel that you do not want to be part of the study anymore at any time, you are free to

withdraw at any time - even if you have signed this consent form. You will not be required to

give reasons for withdrawing and your information will not be included in the results of the

study;

No monetary compensation is offered for your participation nor will you be expected to pay

anything;

Other than sensitive questions that might make you feel uncomfortable, the project activity

does not pose any risks of physical harm in any way for you and your family;

You and your family’s details will be kept strictly confidential at all times;

There was no particular reason for choosing your household. Your house was randomly

selected;

You have time to think about whether you should consent– please indicate if you want this

time;

You are free to ask any questions, at any time, about the study;After the project is completed

and all the data have been analysed, we will come back to your community and give

feedback on what we have found during the study. This will be done in such as way that

you, your family and your premises will not be identified;

The final results might also be published in national and international scientific journals. This

will be done in such as way that you, your family and your premises will not be identified.

The primary investigator and person in charge of this project is Professor Paul Jagals. He

can be contacted during office hours at Tel (012) 382-3543. Should you have any questions

regarding the ethical aspects of the study, you can contact the chairperson of the TUT

Research Ethics Committee, Dr Braam Hoffmann, during office hours at Tel (012) 382-6259.

We now request you to participate in this study.

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Respondent:

I have heard the proposed activities of the project. The activities are clear to me;

I understand that there will be no harm to me and my family;

I was given adequate time to think about the issue before I consent;

I was and still am provided the opportunity to ask questions;

I have not been pressurised to participate in any way;

I understand that participation in this research project is completely voluntary;

I understand that I will not receive any monetary compensation for my participation and that

participation will not cost me anything;

I understand that I may withdraw from the study at any time without supplying reasons and

without prejudice;

I confirm that I may speak on behalf of my family;

I consent to supply personal details of me and my family. The condition is that while the

details will be involved in the analysis of the results, it will not be used in any way to breach

confidentiality;

I understand that this research project has been approved by the Research Ethics

committee of the Tshwane University of Technology;

I am fully aware that the results of these projects will be used for scientific purposes and may

be published. I agree to this, provided my privacy is guaranteed.

I hereby consent to participate in this project and can sign for this

consent.

_______________ __________________ _______________ ___________

Name of respondent Signature Place Date

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I hereby consent to participate in this project and but cannot sign because of

illiteracy. I requested the interviewer to confirm on my behalf

_______________________ ________________________

Name of respondent Mark of respondent

Statement by Interviewer

The respondent indicated that the content and activities of this form is understood

and has requested that I confirm and sigh consent on her / his behalf.

_______________________ __________________ _______________ ________

Name of interviewer Signature Place Date

Statement by Interviewer

I have provided the respondent with verbal information regarding this Research Project. The

respondent indicated that the content and activities of this form is understood. I have left a

signed copy of this form, translated into _________________, with the respondent.

______________ __________________ _______________ _______

Name of interviewer Signature Place Date

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APPENDIX E: TYPE OF WATER SOURCES USED AS PER SOCIO-ECONOMIC STATUS-WATER SOURCES

Water sources

All Sinthumule

Tshifhire 1 - 3 people

4-5 people

6+ people

<10th grade

1- or 11 grade

Grade 12

Tertiary <R1000 R1000- R2000

>R2000

201 121 80 53 66 82 44 51 52 51 62 68 63

Primary Water Source

Yard standpipe

42 9 33 6 14 22 2 9 16 15 6 12 21

Communal standpipe

87 60 27 21 29 37 27 22 21 17 31 32 22

Borehole 9 9 0 3 4 2 1 1 1 6 1 3 5 Tank 1 1 0 1 0 0 0 1 0 0 1 0 0 Spring 17 0 17 10 3 4 5 5 5 2 6 8 3 Private drilled well

41 41 0 11 15 15 8 13 7 10 16 11 11

RWH 3 0 3 1 1 1 1 0 2 0 1 2 0 Alternative water source

Yard standpipe

10 9 1 3 3 4 1 4 2 3 3 1 3

Communal standpipe

11 6 5 4 2 5 0 1 4 5 3 4 3

Borehole 6 6 0 3 1 2 3 1 1 1 2 1 3 Tank 13 13 0 2 7 4 1 3 4 5 8 2 3 RWH 3 3 0 0 1 2 1 1 0 1 1 1 1 Spring 54 0 54 7 18 29 9 12 16 17 11 20 23 Private drilled well

54 53 1 15 19 20 15 16 13 8 19 20 13

other 5 1 4 1 2 2 0 0 4 1 0 2 3 No alternative

44 33 11 10 11 23 9 8 10 17 8 17 19

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APPENDIX F: WATER AVAILABILITY AS PER SOCIO-ECONOMIC STATUS

All Sinthumule

Tshifhire

1 - 3 people

4 - 5 people

6+ people

<10th grade

1- or 11 grade

Grade 12

Tertiary

<R1000

R1000 - 2000R

>R2000

All 201 121 80 53 66 82 44 51 52 51 62 68 63 Water available Yes 159 84 75 42 51 66 36 43 40 39 47 58 49 No 79 75 4 4 11 7 6 3 5 6 8 4 9 Period not available

Daily 12 8 4 2 6 4 4 0 3 5 3 3 5 weekly 58 32 26 18 14 26 15 17 15 11 20 23 15 monthly 9 8 1 5 0 4 1 4 4 0 3 4 2 bi-monthly 5 4 1 1 0 4 1 3 1 0 1 2 1

6 months 27 27 0 7 14 6 6 12 4 4 14 7 4

Annually 49 3 46 10 18 21 7 8 17 17 9 20 20 Time of the day Unavailable

early morning 15 12 3 5 3 7 5 3 3 4 7 3 5 mid-morning 13 12 1 4 5 4 4 4 3 2 3 6 3 late-morning 22 8 14 5 3 14 3 5 9 5 5 8 9

afternoon 7 2 5 3 2 2 3 1 2 1 3 3 1 early-evening 3 3 0 0 1 2 1 1 1 0 0 2 0

whole day 4 4 0 1 1 2 1 0 1 2 2 2 0 randomly 85 34 51 22 29 34 15 28 21 21 25 32 25

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APPENDIX G: PERIOD WHEN COMMUNAL WATER WAS AVAILABILITY AS PER SOCIO-ECONOMIC STATUS

All Sinthumule

Tshifhire

1 - 3 people

4 - 5 people

6+ people

<10th grade

1- or 11 grade

Grade 12

Tertiary

<R1000

R1000 - 2000R

>R2000

All 201

121 80 53 66 82 44 51 52 51 62 68 63

Last time unavailable

Week-ago 62 19 43 16 21 25 14 12 21 15 19 23 19

2 weeks-ago 21 16 5 8 1 12 6 10 0 5 6 8 6

Month-ago 11 10 1 3 4 4 4 3 4 0 4 5 2

3 Months-ago 5 3 2 0 1 4 0 1 3 1 0 2 3

6months-ago 5 3 2 1 2 2 0 2 1 2 1 2 2

Year-ago 32 25 7 8 15 9 5 14 8 4 17 9 4

>year 16 2 14 4 5 7 4 0 4 9 1 7 8

fixing time

Same day 35 20 15 12 12 11 8 10 10 7 13 14 8

Week 66 25 41 18 12 36 11 18 20 17 15 26 24

Month 6 1 5 3 2 1 3 1 1 1 3 2 1

>month 7 6 1 1 2 4 2 1 1 3 1 3 3

>3 months 1 1 0 1 0 0 1 0 0 0 0 1 0

>6 Months 5 5 0 1 2 2 1 3 0 0 1 3 1

Year 13 12 1 3 6 4 4 4 3 2 9 1 1

>year 14 5 9 2 8 4 2 5 4 3 5 5 4

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APPENDIX H: ENVIRONMENTAL HYGIENE PRACTICES IN HOUSEHOLDS AS PER SOCIO-ECONOMIC STATUS

All Sinthumule Tshifhire 1 - 3 people

4 - 5 people 6+ people <10th grade

1- or 11 grade

Grade 12

Tertiary <R1000 R1000 - R2000

>R2000

All 201 121 80 53 66 82 44 51 52 51 62 68 63

prevention of insects

Cover food with cloth 175 104 71 45 53 77 38 45 48 42 52 64 52

Cover food with lid 41 10 31 11 12 18 7 8 13 13 9 14 17

Insect repellent 56 32 24 12 21 23 15 15 10 16 15 18 21

insect swatter 30 15 15 3 5 7 2 3 6 4 4 4 7

No method 1 1 0 0 1 0 0 0 0 0 1 0 0

Cover food

Yes 199 120 79 1 1 0 43 51 52 50 62 68 61

no 1 1 0 1 1 0 1 0 0 1 0 0 2

Rinse food before use

Yes 186 111 75 51 61 74 39 46 51 47 54 64 61

No 10 7 3 1 2 7 2 5 1 2 54 64 61

Drying of utensils

Clean cloth 192 113 79 51 63 78 43 47 52 48 59 67 60

Dirty towel 4 2 2 1 1 0 0 0 1 1 1 0 0

Wipe on clothing 32 16 16 3 3 10 4 7 1 3 6 5 4

other 6 3 3 1 2 3 1 1 2 2 1 3 2

washing utensils after use

yes 189 115 74 51 59 79 42 46 50 49 55 67 59

No 12 6 6 2 7 3 2 5 2 2 7 1 4

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APPENDIX I: CONTAINER HYGIENE AS PER SOCIO-ECONOMIC STATUS

All Sinthumule Tshifhire 1 - 3 people 4 - 5 people 6+ people <10th grade 1- or 11 grade Grade 12 Tertiary <R1000 R1000 - 2000 >R2000

201 121 80 53 66 82 44 51 52 51 62 68 63

Washing container before filling

yes 115 61 54 25 39 51 21 30 34 27 34 42 34

No 14 8 6 6 4 4 4 4 2 4 9 1 4

Plastic screw open container used 93 62 31 22 29 42 19 31 26 16 38 29 23

Plastic screw open 3 2 1 0 1 2 3 0 0 0 1 1 1

Plastic screw wide mouth (open) 32 8 24 7 13 12 3 10 12 7 8 14 10

Plastic screw wide mouth (closed) 48 14 34 11 20 17 10 6 13 17 10 19 18

Container hygiene inside(open screw)

Biofilm 39 24 15 12 9 18 10 12 11 5 16 14 9

Loose particles 14 1 13 2 5 7 2 3 7 2 5 3 6

Clean 36 36 0 7 14 15 6 13 8 9 16 11 7

Container hygiene inside (Closed screw)

Biofilm 7 4 3 2 2 3 2 1 2 2 1 2 3

Loose particles 19 0 19 4 8 7 4 3 4 8 2 8 9

Clean 32 23 9 11 9 12 8 7 6 11 9 13 10

Container hygiene inside (open wide mouth)

Biofilm 10 1 9 0 2 8 3 2 3 2 2 5 3

Loose particles 10 1 9 4 3 3 2 2 4 2 4 3 3

Clean 15 8 7 3 9 3 1 5 6 3 3 8 4

Container hygiene inside (close wide mouth)

Biofilm 5 2 3 0 2 3 1 1 3 0 2 3 0

Loose particles 21 3 18 6 8 7 6 2 4 7 4 8 8

Clean 24 10 14 6 11 7 3 3 7 11 4 8 12

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APPENDIX J: CONTAINER CLEANING METHODS AND PRIOR USE AS PER SOCIO-ECONOMIC STATUS

All Sinthumule Tshifhire 1 - 3 peopl 4 - 5 people 6+ people <10th grade 1- or 11 grade Grade 12 Tertiary <1000R R1000 – R2000 >R2000

201 121 80 53 66 82 44 51 52 51 62 68 63

Container cleaning method

Rinse outside 2 0 2 1 1 0 1 1 0 0 2 0 0

Rinse outside-out 11 7 4 1 5 5 3 4 2 2 6 3 2

Wash with soap 9 9 0 0 3 6 1 3 3 1 3 4 2

Wash with soap inside out 11 8 3 4 2 5 2 5 1 3 2 4 5

Wash with soap and sand Inside-out 102 70 32 29 34 39 24 27 26 23 34 36 28

Wash with sand inside 10 1 9 3 3 4 3 0 5 2 2 5 3

Other 29 5 24 8 10 11 4 6 7 12 7 10 12

Container prior use

Newly bought 36 9 27 3 13 20 3 10 11 12 8 14 14

Carry foodstuff 62 44 18 17 20 25 15 18 19 9 25 22 15

Carry chemicals 64 39 25 22 20 22 16 16 13 19 20 23 17

Other/ not sure 11 8 3 4 5 2 4 2 1 2 3 3 4

Place where container was found

Workplace 20 12 8 7 6 7 6 6 1 7 7 7 6

Vendors 17 13 4 5 7 5 5 6 1 5 10 4 3

Shop 27 14 13 6 7 14 5 5 8 9 5 13 9

Re-use paint container 3 1 2 0 2 1 1 0 0 2 1 0 1

Pension pay point 42 28 14 13 16 13 13 9 9 9 15 16 11

No container used 2 2 0 0 1 1 1 0 1 0 0 1 1

Gauteng 38 36 2 8 12 18 3 13 12 10 12 11 13

Donated 5 1 4 0 4 1 1 0 3 1 2 1 2

Can't remember 4 4 0 2 0 2 1 2 1 0 0 3 0

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APPENDIX K: HOUSEHOLD WATER SOURCES AND TREATMENT AS PER SOCIO-ECONOMIC STATUS

All Sinthumule Tshifhire 1 - 3 people

4 - 5 people

6+ people

<10th grade

1- or 11 grade

Grade 12

Tertiary <R1000 R1000 - 2000

>R2000

All 201 121 80 53 66 82 44 51 52 51 62 68 63

drinking water sources

Yard standpipe 31 3 28 5 11 15 0 6 12 13 5 8 12

Communal Standpipe

54 27 27 17 12 25 16 14 17 7 16 25 13

Borehole 10 5 5 1 2 2 1 0 0 4 1 0 4

Tank 6 3 3 1 2 0 1 0 0 2 0 1 2

Spring 62 0 62 16 19 27 12 12 20 18 14 25 23

Private drilled Wells 25 0 25 6 10 9 6 8 6 5 11 8 5

River 6 0 6 1 2 3 2 1 3 0 1 4 1

Water Treatment

yes 63 41 22 21 15 27 14 13 18 18 17 24 21

No 88 71 17 24 35 29 19 29 17 20 33 27 21

Type of treatment

Bleach 24 10 14 2 5 7 2 2 6 4 4 4 6

Boiling 4 3 1 1 1 2 2 2 0 0 2 1 0

Municipality 34 20 14 12 8 14 5 9 10 10 10 12 12