DocuCentre-II C3000 Network Administrator Guide - Fuji Xeroxonlinesupport.fujixerox.com/driver_downloads/NAG-DCIIC3000.pdf · trademarks of Xerox Corporation and Fuji Xerox Co., Ltd

DocuCentre-II C3000Network Administrator Guide

Microsoft, MS-DOS, Windows NT, Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.Novell, NetWare, IntranetWare, NDS are registered trademarks of Novell, Inc. in the United States. and other countries.Adobe, Acrobat, PostScript, Adobe PostScript 3, and the PostScript logo are trademarks of Adobe Systems Incorporated.EtherTalk, Macintosh, Mac OS, TrueType are registered trademarks of Apple Computer, Inc.Intel and Pentium are trademarks or registered trademarks of Intel Corporation.UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.Solaris, Sun OS, and NIS (Network Information Services) are trademarks or registered trademarks of Sun Microsystems Inc. in the United States.PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.All product/brand names are trademarks or registered trademarks of the respective holders.Permission has been obtained from Microsoft Corporation for use of software screen shots.

Xerox, The Document Company and the stylized X are registered trademarks of Xerox Corporation. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual

may not be copied or modified in whole or part, without the written consent of the publisher.

2. Parts of this manual are subject to change without prior notice.3. We welcome any comments on ambiguities, errors, omissions, or missing pages.4. Never attempt any procedure on the machine that is not specifically described in this

manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

Table of Contents

1

Table of Contents

Table of Contents .............................................................................................. 1

1 Before Using the Machine .............................................................................. 7Preface.............................................................................................................. 8

Using This Guide............................................................................................... 9Related Information Sources ........................................................................ 9Organization of this Guide .......................................................................... 10Conventions................................................................................................ 11

2 Product Overview..........................................................................................13Machine Components ..................................................................................... 14

Overview of Features ...................................................................................... 18Print ............................................................................................................ 18CentreWare Internet Services .................................................................... 19Scan ........................................................................................................... 20E-mail.......................................................................................................... 21iFax............................................................................................................. 21

Tools................................................................................................................22

Power On / Off................................................................................................. 24Powering On............................................................................................... 24Powering Off ............................................................................................... 25

Interface Cables ..............................................................................................26Using the USB Interface ............................................................................. 26Using the Ethernet Interface.......................................................................26

Control Panel................................................................................................... 27

Internal Fonts .................................................................................................. 29

3 Installation When Using USB Port............................................................... 31Preparations .................................................................................................... 32

Installation Procedure...................................................................................... 32Installation Overview...................................................................................32Configuration on the Machine.....................................................................32Configuration on the Computer................................................................... 33

4 Installation When Using TCP/IP (LPD/Port 9100) .......................................35Preparations .................................................................................................... 36

Installation Procedure...................................................................................... 36Installation Overview...................................................................................36Configuration on the Machine.....................................................................36Configuration on the Computer................................................................... 38

2

5 Installation When Using NetWare................................................................ 39Preparations.................................................................................................... 40

Installation Procedure ..................................................................................... 40Installation Overview .................................................................................. 40Configuration on the Machine..................................................................... 41Configuration on the Computer .................................................................. 42

6 Installation When Using Microsoft Network (SMB).................................... 43Preparations.................................................................................................... 44


7 Installation When Using Internet Printing Protocol (IPP).......................... 47Preparations.................................................................................................... 48


8 Installation When Using EtherTalk .............................................................. 51Preparations.................................................................................................... 52


9 Using CentreWare Internet Services ........................................................... 55Preparations.................................................................................................... 56

Installation Procedure ..................................................................................... 56Installation Overview .................................................................................. 56Configuration on the Machine..................................................................... 56Confirmation of the Configuration............................................................... 58

Network Setting Items (Port/Protocol) for CentreWare Internet Services ....... 59Ethernet ...................................................................................................... 60USB ............................................................................................................ 61EtherTalk .................................................................................................... 62SMB............................................................................................................ 63NetWare ..................................................................................................... 64TCP/IP ........................................................................................................ 65LPD............................................................................................................. 67SNMP ......................................................................................................... 68IPP.............................................................................................................. 68Port 9100.................................................................................................... 70

Table of Contents

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E-mail.......................................................................................................... 71SMTP.......................................................................................................... 75POP3 .......................................................................................................... 76HTTP .......................................................................................................... 77WebDAV.....................................................................................................78Bonjour .......................................................................................................79

10 E-mail.............................................................................................................. 81E-mail Overview ..............................................................................................82

Preparations .................................................................................................... 83

Installation Procedure...................................................................................... 85Installation Overview...................................................................................85Enabling Port and Setting TCP/IP ..............................................................85Configuring E-mail Environment ................................................................. 86

11 Using Scan Service ....................................................................................... 91Scan Service Overview ...................................................................................92

Configuration of E-mail.................................................................................... 93Preparations ............................................................................................... 93Installation Overview...................................................................................93Enabling Port and Setting TCP/IP ..............................................................93Configuring E-mail Environment ................................................................. 94

Configuration of Scan to Mailbox .................................................................... 99Installation Overview...................................................................................99Enabling Port and Setting TCP/IP ..............................................................99Registering a Mailbox ............................................................................... 101

Configuration of Network Scanning (Job Template Scanning)...................... 104Preparations ............................................................................................. 104Installation Overview................................................................................. 104Enabling Port and Setting TCP/IP ............................................................ 104Configuring the SNMP Port ...................................................................... 105Configuration on a Computer.................................................................... 106

Configuration of Scan to FTP/SMB ............................................................... 107Preparations ............................................................................................. 107Installation Overview................................................................................. 107Enabling Port and Setting TCP/IP ............................................................ 108Configuration on the Computer................................................................. 109

Configuration of the Job Flow........................................................................ 110Installation Overview................................................................................. 110Enabling Port and Setting TCP/IP ............................................................ 110Configuring the SNMP Port ...................................................................... 111Configuration on the Computer................................................................. 112

12 Using the iFax Service ................................................................................ 113iFax Overview................................................................................................ 114

4

Preparations.................................................................................................. 114System Requirements for the Machine .................................................... 114

Installation Procedure ................................................................................... 115Installation Overview ................................................................................ 115Enabling the Port and Setting TCP/IP ...................................................... 115Configuring the E-mail Environment......................................................... 116Testing iFax .............................................................................................. 120

13 Security ........................................................................................................ 121Security Service Overview ............................................................................ 122

Communication Security Service.............................................................. 122Scan File Security Services...................................................................... 122

Configuration of HTTP Communication Encryption ...................................... 123Installation Overview ................................................................................ 123Configuration on the Machine................................................................... 123Configuration on a Computer ................................................................... 124

Configuration of E-mail Encryption/Digital Signature .................................... 126Installation Overview ................................................................................ 126Configuration on the Machine................................................................... 126Configuration on a Computer ................................................................... 128

Configuration of Scan File Signature (PDF/DocuWorks Signature)......................................................................... 130

Installation Overview ................................................................................ 130Configuration on the Machine................................................................... 130Configuration on a Computer ................................................................... 131

14 Problem Solving.......................................................................................... 133SMB .............................................................................................................. 134

Troubleshooting........................................................................................ 134Notes and Restrictions ............................................................................. 135

NetWare ........................................................................................................ 138When you cannot print.............................................................................. 138When "Switch the machine off" is displayed............................................. 140When the print output is not as you expected .......................................... 140When no notification is received............................................................... 141

TCP/IP........................................................................................................... 142Troubleshooting........................................................................................ 142Notes and Restrictions ............................................................................. 144

EtherTalk....................................................................................................... 146Troubleshooting........................................................................................ 146Notes and Restrictions ............................................................................. 146

Bonjour.......................................................................................................... 148Notes and Restrictions ............................................................................. 148

CentreWare Internet Services....................................................................... 149Troubleshooting........................................................................................ 149

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Scanner Features.......................................................................................... 151Troubleshooting........................................................................................ 151Notes and Restrictions.............................................................................. 151

E-Mail Features ............................................................................................. 153Troubleshooting........................................................................................ 153

Internet/Intranet Connection.......................................................................... 154Troubleshooting........................................................................................ 154Notes and Restrictions.............................................................................. 156

Index ................................................................................................................... 157

1 Before Using the Machine

This chapter describes how to use this guide.Preface .........................................................................................................8

Using This Guide ..........................................................................................9


8

Before U

sing the Machine

1

Preface

Thank you for selecting the Fuji Xerox DocuCentre-II C3000 (hereafter referred to as "the machine").This guide describes a number of configuration procedures for using this machine on a network.This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. Please read this guide thoroughly to obtain the best performance on the machine. After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.Refer to the User Guide or the ApeosPort Function Guide for the machine operation, clearing paper jams, daily maintenance, setting various items and safety information. For details about optional accessories, also refer to the guide provided with each optional accessory.Since the machine is equipped with anti-counterfeit features, in some rare cases, certain kinds of documents may be unable to copy.

April 2006Fuji Xerox Co., Ltd.

Using This Guide

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Before U

sing the Machine

1

Using This Guide

This section describes the organization of this guide.

Related Information SourcesWe provide the following guides for optimum usage of the machine.

Included ManualsSeveral manuals are included with this product. They are referred to as accompanying manuals.These accompanying manuals include descriptions on configurations and operation of the product.The following manuals are included with the machine.

User GuideDescribes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily care, setting the various items and safety information.

Network Administrator Guide (this guide)Aimed toward network administrators, as a guide to setting up the network environment.

Quick Reference GuideIntroduces the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)A guide to installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.

Guides for Optional AccessoriesOptional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for the DocuCentre-II C3000. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.Guides for optional accessories describe all the necessary steps for operating optional accessories and installing software.


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Organization of this GuideThis guide consists of the following chapters.

1 Before Using the MachineDescribes the organization of this guide.

2 Product OverviewDescribes basic information such as identifying the major components, how to switch the machine on and off, and how to use the touch screen.

3 Installation When Using USB PortDescribes how to install the machine using a USB interface.

4 Installation When Using TCP/IP (LPD/Port 9100)Describes how to install the machine using the TCP/IP (LPD/Port 9100) protocol.

5 Installation When Using NetWareDescribes how to install the machine to a NetWare network.

6 Installation When Using Microsoft Network (SMB)Describes how to install the machine to a Microsoft Networks (SMB).

7 Installation When Using Internet Printing Protocol (IPP)Describes how to install the machine to enable Internet printing.

8 Installation When Using EtherTalkDescribes how to install the machine to an EtherTalk network.

9 Using CentreWare Internet ServicesDescribes how to use the CentreWare Internet Services.

10 E-mailDescribes how to use the E-mail feature on this machine.

11 Using Scan ServiceDescribes how to use the scan service on this machine.

12 Using the iFax ServiceDescribes how to use the iFax service on this machine.

13 SecurityDescribes how to use services using the communication security function on this machine.

14 Problem SolvingDescribes how to solve the problems you may encounter.

Using This Guide

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Before U

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1

Conventions

In this document, “Computer” refers to a personal computer or workstation.

The following icons are used in this guide.Important Indicates important information that you should read.Note Indicates additional information on operations or features.

The following conventions are used in this guide:" " : A cross-reference included in this guide." " : Refers to names of CD-ROM, features, and touch screen

messages and input text.[ ] : Refers to folders, files, applications, button or menu names

displayed in the touch screen, as well as the names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button: Indicates a hardware button on the computer.< > key: Indicates a key on the keyboard of the computer.

Orientation of documents or paper is described in this guide as follows:, ,Long Edge Feed (LEF) : Loading with one of the long edges of the document

or paper., ,Short Edge Feed (SEF): Loading with one of the short edges of the document

or paper.

LEF Orientation SEF Orientation

Paper feed direction Paper feed direction

2 Product Overview

This chapter describes the names of each component, features and tools, switching on and off of the machine, cable connections, and the operation of the touch screen.

Machine Components.................................................................................14

Overview of Features..................................................................................18

Tools ...........................................................................................................22

Power On / Off ............................................................................................24

Interface Cables..........................................................................................26

Control Panel ..............................................................................................27

Internal Fonts..............................................................................................29

2 Product Overview

14

Product Overview

2

Machine Components

This section describes the main components and functions of DocuCentre-II C3000 (hereafter referred to as "the machine").

No. Component Function

1 Document cover Holds the document down.

2 Document glass Originals are loaded here.

3 Control panel Consists of operation buttons, LED indicators and a touch screen.Refer to "Control Panel" (P.27).

4 Center output tray(Output tray)

Printed or copied documents are delivered with the printed side facing down.

5 Power switch Switches the power of the machine on/off.

6 Front cover Open this cover to replace consumables.

7 Tray 1, 2, 3 Accommodates papers.

8 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other special media) that cannot be loaded in the Trays 1 to 3.

9 Duplex Automatic Document Feeder

In text descriptions, the Duplex Automatic Document Feeder is abbreviated as "Document Feeder".

10 Side output tray (optional) Copies and prints are delivered here facing up.

1

2

3

5

4

6

7

9

8

10

Machine Components

15

Product Overview

2

Tandem Tray Module + B Finisher

Note • The B Finisher is optional. In text descriptions, the B Finisher is abbreviated as finisher.


1 B Finisher (optional) Allows you to staple printed or copied documents.

2 Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper jams.

3 Finisher tray Stapled documents are delivered.

4 Front cover Opened to clear staple jams, or replace staples.

5 Staple cartridge Contains staples.

6 Finisher stand Connects the machine and the finisher.

7 Finisher transport cover Opened to clear paper jams.

8 Tray 2 - 3 (optional) Accommodates papers.

12

3

4

5

6

8

7

2 Product Overview

16

Product Overview

2

A Finisher

Note • The A Finisher is optional. In text descriptions, the A Finisher is abbreviated as finisher.


1 Finisher top cover Open this cover when clearing paper jams.

2 Front cover Open this cover when replacing the staple cartridge or clearing staple jams.

3 Staple cartridge Contains staples.

4 Center tray Holds printed or copied documents.

14

3

2

Machine Components

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Product Overview

2

Telephone Line Connectors

Note • Fax features are not available for some models. An optional package is required. For information, contact our Customer Support Center.


1 USB 2.0 interface connector (optional)

Connected to a USB cable.

2 10BASE-T / 100BASE-TX connector

Connected to a network cable.

3 <RESET> button Automatically turns the power off when detecting current leakage.

No. Name on the machine cover

Name on the touch screen Function

4 TEL - Used to connect an external telephone.Note • Do not connect other fax machines.

5 LINE 1 Line 1 Connected to a public telephone network.

6 LINE 2(optional)

Line 2 Connected to a public telephone network.

7 LINE 4(optional)

Line 4 Connected to a public telephone network.

LINE4

LINE2

TEL LINE1

7

6

5

4

12

3

2 Product Overview

18

Product Overview

2

Overview of Features

The following features are provided in a network environment.Print

CentreWare Internet Services

Scan

E-mail

iFax

PrintThis section describes the environment where the machine is able to provide print services.This machine can be used as a local printer by directly connecting to a computer, or as a network printer when connecting to a network.Enable the necessary port using the control panel.

Using as a Local PrinterWhen using as a local printer, the machine can be connected by the following methods.

USB : Used to connect the machine with a computer using a USB interface cable.

Using as a Network PrinterWhen using as a network printer, the machine can be connected by the following methods.

LPD : Used when communicating with the machine using the TCP/IP protocol.

NetWare : Used when sharing the machine using a NetWare server.

SMB : Used when printing through Microsoft Networks.

IPP : Used when printing through the Internet.

Port 9100:Used when using the port 9100 port.

EtherTalk:Used when printing from Macintosh machines. PostScript 3 Kit (optional) is required.

Via Internet IPP Local connection

UBS

Network connectionLPD/ SMB/ Port9100/ EtherTalk

Network connectionNetaWare/ Windows shared printer

Server


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Product Overview

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Supported Operating Systems

*1: USB 2.0 Expansion kit (optional) is required. In addition, a computer used must be equipped with a USB 2.0 port.

*2: Use our USB Print Utility for Windows 98SE and Windows Me.*3: Use our TCP/IP Direct Print Utility for Windows 95/98 and Windows Me.*4: A PostScript 3 Kit (optional) is required.*5: A PostScript 3 Kit (optional) and a Unix filter are required to print PostScript data.*6: Supports Mac OS X 10.1.5/10.2.x/10.3.3 to 10.3.9 only.*7: Supports Mac OS 8.6 to 9.2.2, and Mac OS X 10.1.5/10.2.x/10.3.3 to 10.3.9 only.*8: Supports Windows 98SE or later.For detail information on network environments, refer to the manual in the CD-ROM of the Driver CD Kit.

CentreWare Internet ServicesCentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment.For setting as a printer, the properties screen of the services allows users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.The following are functions offered under each tab within CentreWare Internet Services when the machine is enabled with the Internet Services (HTTP) port.

Connection method

Local connection Network connection

Port USB2.0 LPD NetWare SMB IPP Port

9100EtherTalk

Protocol - TCP/IP

TCP/IP

IPX/SPX

NetBEUI

TCP/IP

TCP/IP

TCP/IP

AppleTalk

OS

Windows 95 O*3 O O O O O*3

Windows 98 O*1, 2, 8 O*3 O O O O O*3

Windows Me O*1, 2 O*3 O O O O O O*3

Windows NT 4.0 O O O O O

Windows 2000 O*1 O O O O O O O

Windows XP O*1 O O O O O O

WindowsServer 2003 O*1 O O O O O O

UNIX O*5

Macintosh O*1,4,7 O*4,6 O*4

2 Product Overview

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Product Overview

2

ScanThe following scan services are available:Note • This feature does not appear for some models. An optional package is necessary. For

details, contact our Customer Support Center.

E-mailScanned documents can be converted into an electronic format and transmitted via E-mail.

Scan to MailboxScanned documents are saved into a mailbox.When the machine is connected to a TCP/IP network, scanned documents in a mailbox can be retrieved from a computer connected to the network.

Network Scanning (Job Template Scanning)A job template is a configuration file for defining scanning conditions. You can apply a template to a scanned document on the machine. The scanned document will be saved as files on the machine and then sent automatically to computers (servers) such as FTP or SMB servers connected to the network. CentreWare Scan Service (optional) is required to create job templates and set a forward destination. Note • This feature is only available for ApeosPort-II C4300/C3300/C2200.

Scan to FTP/SMBWhen the machine is connected to a network which can use either the FTP or SMB protocol, the scanned documents can be saved on a network computer.

Tab name Main function

Status Displaying the machine statusDisplaying the status of the paper trays, output trays and consumables such as toners.Linking to the copyright screen.

Job Displaying a list of jobs and job history, and deleting jobs.

Print/Scan PrintingPrinting files stored in client computers.

Property Displaying and setting the following items:Machine information, structure information such as memory and printing language, configuration of the counter, paper trays and papers, energy saving mode, address book, mailboxes, job flow sheets, PKI (Public Key), mail notice, login setup/auditron administration, remote authentication server, Internet services, proxy server, and port activation.Port settingsProtocol settingsEmulation settingsMemory settings

Support Displaying support information.Displaying error history information.System administrator settingsPool server settingsRemote access


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Product Overview

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Job Flow ScanningScanning is performed according to a job flow.Note • This feature is only available for ApeosPort-II C4300/C3300/C2200.

E-mailThe following E-mail services are available:Note • This feature does not appear for some models. An optional package is necessary. For

details, contact our Customer Support Center.

E-mailScanned documents can be converted into an electronic format and transmitted via e-mail.

E-mail PrintingE-mail with attachments in either TIFF or PDF format can be sent to the machine from computers. Received e-mail will automatically be printed.

Consumables Status NoticeE-mail containing contents (status of consumables, paper, and replaceable parts, etc.) set in [Mail Notice Settings] of CentreWare Internet Services is sent to a specified recipient. You can properly determine when to replace toner and drum cartridges by receiving their status periodically.

Job Completion NoticeWhen a computer has submitted a job to the machine, its completion can be notified by E-mail.

iFaxYou can send and receive data scanned by the machine as e-mail attachments via a corporate network or the Internet. This feature differs from regular faxes in that you do not need to transmit data via a telephone line.

2 Product Overview

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Product Overview

2

Tools

The following tools are provided with this machine. Configurable items vary by the tools.

Control PanelThe control panel is located at the center on top of the machine. It consists of operation buttons, LED indicators and a touch screen.The touch screen is located at the center of the control panel. Messages required for operation and feature buttons are displayed on this display. You can directly touch the buttons and tabs displayed in the touch screen to set features or to instruct operations in screens.

CentreWare Internet ServicesCentreWare Internet Services provides services such as displaying the status of this machine as a printer and its print data, altering configurations and operating on mailboxes using a web browser in a TCP/IP environment.For setting as a printer, the properties screen of the services allow users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.

Tools in the Driver CD KitVarious tools such as print drivers and software for easy installation of print drivers are included in the CD-ROM of the Driver CD Kit. EasyOperator allows you to print or send documents via fax by dragging and dropping files with a mouse. Also, this tool enables the remote operation of mailbox registration and scan configuration.If you use Document Monitor, when a print job is submitted from a computer, the machine status such as out of paper, toner low, paper jams, starting and completing the job, will be displayed. It also allows the users to confirm the print data processing status, and to pause, restart, and stop the print jobs.

ApeosWare EasyAdminApeosWare EasyAdmin is a tool to reduce the management tasks for printers, faxes, and scanners. It allows user to centrally configure multiple items on multiple devices from a computer.Note • ApeosWare EasyAdmin is an optional.

Tools

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Product Overview

2

The relation of the tools and their configurable items are as follows: Note that the description in this manual is focused on the configuration from the control panel.

O : Configurable : Partly configurable X : Not configurable

Item Control PanelCentreWare

Internet Services

Tools in the Driver CD Kit

ApeosWareEasyAdmin

Enabling a portO O

(IP Address Setting Tool/

LPD only)

Setting an IP address O O

(change only)O (IP Address Setting Tool)

O (change only)

Configuring the e-mail environment O X X

Registering a mailbox O O O

(EasyOperator) O

Address book O X O

Confirming printer status O O (Document

Monitor) X

Confirming print data (job) status X O O X

Setting authentication O X O

Setting personal authentication information

O O X O

2 Product Overview

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Product Overview

2

Power On / Off

Turn on the power before operating the machine. The machine is ready for operation within 42 seconds after the power is turned on. The time may vary depending on the machine configuration.Turn the machine off at the end of the day or when it is not in use for a long period of time. Also, you can use the power saving feature when not in use for a while to reduce the power consumption.Important • Switching off the power of the machine may cause loss of data being processed.For information on the power saving feature, refer to "Power Saver Mode" in Chapter 2 of the User Guide.

Note • When the power is turned off, all functions of the machine will stop. Do not turn the machine off if it is used all day for receiving faxes.

Powering OnThe procedure for turning on the power is as follows.

1 Press the power switch to the [ | ] position to turn the power on.Note • The “Please wait...”

message indicates that the machine is warming up. The machine cannot be used during warming up. The machine will be ready for operation within 42 seconds. The time may vary depending on the machine configuration.

Note • When the power does not come on, check if the power cord is plugged into the power outlet and the <RESET> button is in a reset state (button is pressed in).

Power On / Off

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Product Overview

2

Powering OffThe procedure for turning the power off is as follows.Important • Turning off the power of the machine may cause loss of data being processed.

1 Before turning the power off, make sure that all copy or print jobs have completely finished. Also, make sure that the <Online> indicator and the <Job in Memory> indicator are not lit.Important • Never turn the power off in the following instances:

- While data is being received- While jobs are being printed- While jobs are being copied- While a scan is being executed- While jobs are being faxed

2 Press the power switch to the [ ] position.Important • Power off processing is performed internally on the machine for a while after the power

switch is turned off. Therefore, do not unplug the power cord from the power outlet immediately after turning the power switch off.

Note • Before you turn the power back on after turning it off, wait 20 seconds.

2 Product Overview

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Product Overview

2

Interface Cables

When connecting the machine directly to a computer, use USB interface. When connecting to a network, use the Ethernet interface.

Using the USB InterfaceThe USB interface (optional) supports USB 2.0. This section describes the installation procedure for the USB interface.

1 Confirm that the machine is off.

2 Attach the core provided with the machine to a USB interface cable.

3 Connect the USB interface cable to the USB 2.0 interface connector on the back of the machine.

4 Connect the other end of the USB interface cable to a computer.

5 Switch on the machine.

6 Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.31).

Using the Ethernet InterfaceThe Ethernet interface supports the following 2 types.

100BASE-TX

10BASE-TThis section describes the installation procedure for the Ethernet interface.

1 Confirm that the machine is off.

2 Attach the core provided with the machine to a network cable.

3 Connect the network cable to the Ethernet interface connector.Note • Prepare a network cable

suitable for your network connection. When changing the network cable, consult our customer engineers.

4 Switch on the machine.

USB 2.0 Port

Ethernet Port

Control Panel

27

Product Overview

2

Control Panel

The following describes the names and functions of components on the control panel.Note • When an optional large color control panel is installed, the position and shape of the control

panel differs. For details, refer to "Large Color Control Panel" under "Chapter 16 Large Control Panel" in the ApeosPort Function Guide.


1 Contrast dial Adjusts the contrast of the touch screen. Use this dial to enhance or decrease the contrast.

2 Touch screen Displays messages required for operation and buttons for various features. You can directly touch the touch screen to instruct operations in screens and set features.

3 <Online> indicator Lights when the machine is sending or receiving data to or from a client.

4 <Job in Memory> indicator Lights when data is stored in the machine's memory.You can check stored documents in [Stored Documents List]. For information on [Stored Documents List], refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

5 <Job Status> button Press this button to confirm or cancel currently executing or completed jobs, or to confirm or print saved documents.In this manual, this button is indicated as the <Job Status> button.

6 <Review> button Press this button to open the [Review] screen. In this screen, you can check a list of the status of copy, fax and scan features whose settings have changed from the defaults. You can also check the destination information for sending faxes and e-mail.In this manual, this button is indicated as the <Review> button.

7 <Machine Status> button Press this button to confirm the machine status and meters, check the state of consumables, and print reports.In this manual, this button is indicated as the <Machine Status> button.

8 <Log In/Out> button Press this button to display the user ID input screen for System Administration mode or Login Setup/Auditron Administration.In this manual, this button is indicated as the <Log In/Out> button.

9 <Power Saver> button If the machine is not operated for a while, the machine's power consumption is lowered to enter the power saver mode. In the power saver mode, this button lights up. To cancel the power saver mode, press this button again.In this manual, this button is indicated as the <Power Saver> button.

2 Product Overview

28

Product Overview

2

10 <Clear All> button Returns the statuses of all displayed services to their default values. The machine will be reset to this state after it is turned on.In this manual, this button is indicated as the <Clear All> button.

11 <Interrupt> button/indicator Press this button to temporarily stop a continuous copy job or printing to give another job higher priority. During an interrupt, the interrupt indicator lights up. Pressing the <Interrupt> button again cancels the interrupt and the previous operation is resumed.In this manual, this button is indicated as the <Interrupt> button.Some jobs cannot be executed during the interruption. For detail information, refer to "Notes and Restrictions on the Interrupt Mode" under "Chapter 17 Appendix" in the User Guide.

12 <Stop> button Press this button to stop the current copy job or communications.In this manual, this button is indicated as the <Stop> button.

13 <Start> button Press this button to start copying or scanning.In this manual, this button is indicated as the <Start> button.

14 Numeric keypad Press these buttons to enter the number of copies, passwords and other numerical values.In this manual, these buttons are indicated as the “numeric keypad”.

15 <Speed Dial> button Used to specify a destination phone number for fax or e-mail.In this manual, this button is indicated as the <Speed Dial> button.

16 <C (Clear)> button Press this button if you have entered the wrong numerical value with the numeric keypad.In this manual, this button is indicated as the <C> button.

17 <Dial Pause> button Used to insert a pause into a destination number.In this manual, this button is indicated as the <Dial Pause> button.

18 <Custom> buttons (<Copy>, <Custom 2>, <Custom 3> buttons)

Used to call a custom feature.You can assign a feature to the buttons selected from the features displayed on the [All Services] screen and [Language].For information on registering a feature with a button, refer to "Screen Defaults" under "Chapter 10 System Settings" in the User Guide.

19 <All Services> button Used to display the [All Services] screen.In this manual, this button is indicated as the <All Services> button.You can change the features that appear in the <All Services> screen. For detail information, refer to "Screen Defaults" in "Chapter 10 System Settings" in the User Guide.

20 One touch button panels Panels for one touch buttons.You can leaf through panels to display 001 to 030, 031 to 060, and 061 to 070. M01 to M20 are reserved for the stored programming feature. These buttons correspond to jobs registered in 01 to 20.Note • This feature is not available for some models. An optional package

is necessary. For more information, contact our Customer Support Center.

21 One touch buttons Specify a recipient with one button. These buttons are available for fax and iFax.Registered preset recipient numbers 001 to 070 are supported.


Internal Fonts

29

Product Overview

2

Internal Fonts

The following fonts are available as standard. Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts.

Stroke fonts (for PCL5 and HP-GL/2)

• European Stroke fonts

Outline fonts

Euro-pean

HP-GL/2 RomanSans Serif

PDF ArialArial ItalicArial BoldArial Bold ItalicCourierCourier ItalicCourier Bold

Courier Bold ItalicSymbolTimes New RomanTimes New Roman Bold ItalicITC Zepf DingbatsGoldSEMMGold SAMM

PCL CG TimesCG Times ItalicCG Times BoldCG Times Bold ItalicUnivers MediumUnivers Medium ItalicUnivers BoldUnivers Bold ItalicUnivers Medium CondensedUnivers Medium Condensed ItalicUnivers Bold CondensedUnivers Bold Condensed ItalicAntique OliveAntique Olive ItalicAntique Olive BoldCG OmegaCG Omega ItalicCG Omega BoldCG Omega Bold ItalicGaramond AntiquaGaramond KursivGaramond HalbfettGaramond Kursiv Halbfett(Default): CourierCourier ItalicCourier BoldCourier Bold ItalicLetter GothicLetter Gothic ItalicLetter Gothic BoldAlbertus MediumAlbertus Extra BoldClarendon CondensedCoronetMarigoldArialArial ItalicArial BoldArial Bold ItalicTimes NewTimes New Italic

Times New BoldTimes New Bold ItalicSymbolWingdingsLine PrinterTimes RomanTimes ItalicTimes BoldTimes Bold ItalicHelveticaHelvetica ObliqueHelvetica BoldHelvetica Bold ObliqueCourierPSCourierPS ObliqueCourierPS BoldCourierPS Bold ObliqueSymbolPSPalatino RomanPalatino ItalicPalatino BoldPalatino Bold ItalicITC Bookman LightITC Bookman Light ItalicITC Bookman DemiITC Bookman Demi ItalicHelvetica NarrowHelvetica Narrow ObliqueHelvetica Narrow BoldHelvetica Narrow Bold ObliqueNew Century Schoolbook RomanNew Century Schoolbook ItalicNew Century Schoolbook BoldNew Century Schoolbook Bold ItalicITC Avant Garde BookITC Avant Garde Book ObliqueITC Avant Garde DemiITC Avant Garde Demi ObliqueITC Zapf Chancery Medium ItalicITC Zapf Dingbats

2 Product Overview

30

Product Overview

2

KO PCL5 MuyngioGothicR- Gothic

GraphicKungsoSaemmul

KS MuyngioGothicR- GothicGraphicKungsoSaemmul

T-MyungioT-GothicTR-GothicT-GraphicT-KungsoT-Saemmul

TC PCL5 ShuSong

SC PCL5 ESC/P-K

ShuSong

3 Installation When Using USBPort

This chapter describes how to install the machine when using a USB interface.Preparations ...............................................................................................32

Installation Procedure .................................................................................32

3 Installation When Using USB Port

32

Installation When U

sing USB

Port

3

Preparations

Prepare the following items to install the machine when using a USB interface.USB cable

CD-ROM of the Driver CD Kit (provided with the machine)

USB 2.0 kit (optional)

PostScript 3 Kit (optional: when using Macintosh)

Installation Procedure

Installation OverviewThe machine can be connected directly to a computer using a USB cable.The following is the procedure to use a USB interface.

Configuration on the machineConfiguring the USB port on the machine.

Configuration on the computerInstalling a print driver.

Configuration on the MachineThe following describes the configuration procedure to use a USB interface on the machine.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).

1 Display the [System Administrator Menu] screen.

1) Press the <Log In/Out> button.2) Enter the user ID with the numeric keypad or a keyboard displayed by pressing

[Keyboard], and select [Confirm].Note • The default user ID is “11111”. When using the Authentication feature, a password is

required. The default password is “x-admin”.

3) Select [System Settings].

2 Display the USB port configuration screen.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [USB], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].


33

Installation When U

sing USB

Port

3

3 Configure the following items as necessary.

Print ModeConfigure the print language on the machine to match the received data.

PJLEnable when receiving a job using PJL commands.The PJL commands are independent of any print languages. A print language used in the next data can be set independently of the current print language.

Auto Eject TimeConfigure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer.

Adobe Communication ProtocolConfigure the protocol defining the communication method between PostScript printers and a host.

4 Select [Close] repeatedly until the [System Settings] screen is displayed.

5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the USB port is enabled.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

Configuration on the ComputerThe following describes the configuration procedure for the computer.In order to print from the machine, the computer needs to have a print driver installed.For information on the supported operating systems, refer to "Supported Operating Systems" (P.19).For information on the driver installation procedure, refer to the manual contained in the CD-ROM of the Driver CD Kit.You can also print from a Macintosh using USB. You will need an optional PostScript 3 Kit. Refer to the manual contained in the CD-ROM provided with the kit for the print driver installation procedure.

4 Installation When Using TCP/IP (LPD/Port 9100)

This chapter describes how to install the machine when using a TCP/IP (LPD/Port 9100) protocol.

Preparations ...............................................................................................36



36

Installation When U

sing TCP/IP (LPD

/Port 9100)

4

Preparations

Prepare the following items to install the machine when using a TCP/IP (LPD/Port 9100) protocol.

TCP/IP network environment


PostScript 3 Kit (optional: when using Macintosh)


Installation OverviewThe machine can be connected to a computer using a TCP/IP (LPD/Port 9100) protocol.The following is the procedure to use a TCP/IP(LPD/Port 9100) protocol.

Configuration on the machineConfiguring TCP/IP (LPD/Port 9100) on the machine.


Configuration on the MachineThe following describes the configuration procedure to use a TCP/IP (LPD/Port 9100) protocol on the machine. Enable a LPD Port/Port 9100 port, then assign an IP address.Note • The configuration can also be performed using CentreWare Internet Services or IP Address

Setting Tool included in the CD-ROM of the Driver CD Kit.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable either the LPD port or the Port 9100 port as appropriate. In this example, the LPD port is enabled.1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [LPD], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.


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Installation When U

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/Port 9100)

4

3 Set an IP address.If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.1) Select [Protocol Settings].2) Select [TCP/IP - Get IP Address] and then select [Change Settings].3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then

select [Save]. If you select anything other than [Manual], proceed to Step 4.Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service)

server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services" (P.55).

4) Select [TCP/IP - IP Address] and select [Change Settings].5) Enter the IP address using the numeric keypad.Note • Enter address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the

range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used.• When you make an entry mistake, press the <C> (clear) button and enter again.• When you want to move to the next value without entering all 3 digits, select [save/select

next].6) Select [Save].7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above.Note • Enter address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the

range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used.• Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 240, 248, 252,

254, and 255. However, you cannot use 0 between non-zero values.• If you do not want to set the gateway address, enter "0.0.0.0".

8) Select [Close] repeatedly until the [Network Settings] screen is displayed.

4 If the operating system on the client is MacOS X v10.2 or later, the discovery featurethat automatically detects printers on the IP network can be enabled.Note • [Bonjour] can be set when the PostScript 3 Kit is installed.

• In order to print from a printer detected by [Bonjour], the LPD port must be activated in advance.

1) Select [Port Settings].

2) Select [Bonjour] and then select [Change Settings].

3) Select [Port Status] and select [Change Settings].4) Select [Enabled] then select [Save].5) Select [Close] repeatedly until the [Network Settings] screen is displayed.


6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that the LPD port is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.Configure other LPD settings as necessary. Refer to "LPD" (P.67) for the LPD configuration. Also if using Port 9100, configure the Port 9100 as necessary. Refer to "Port 9100" (P.70) for the Port 9100 configuration.


38

Installation When U

sing TCP/IP (LPD

/Port 9100)

4

Configuration on the ComputerThe following describes the configuration procedure for the computer.In order to print from the machine, the computer needs to have a print driver installed.For information on the supported operating systems, refer to "Supported Operating Systems" (P.19).For information on the driver installation procedure, refer to the manual contained in the CD-ROM of the Driver CD Kit.You can also print from a Macintosh using TOP/IP (LPD). You will need an optional PostScript 3 Kit. Refer to the manual contained in the CD-ROM provided with the kit for the print driver installation procedure.

5 Installation When Using NetWare

This chapter describes how to use the machine when using a NetWare network.Preparations ...............................................................................................40



40

Installation When U

sing NetW

are

5

Preparations

Prepare the following items to install the machine when using a NetWare network.NetWare server

TCP/IP or IPX/SPX network environment



Installation OverviewThe machine supports a PServer mode both for the NetWare Directory Service and Bindery Service. The PServer mode enables the machine to function as a print server and to capture print jobs in the print queue to output. The printer created for the machine consumes one file server license.Note • The machine does not support a Remote Printer (RPrinter) mode.

• You can use the machine as a printer in a NDPS environment by using a Novell NDPS Gateway. When using in a NDPS environment, settings of the machine to be used under a NetWare print environment are required. Or, you need to enable LPD in advance and set it as a gateway destination in a Novell NDPS Gateway setup. However, attribute information that can be set or captured by NDPS is not supported.

Supported interfaces100BASE-TX

10BASE-T

Supported frame typesEthernet II specification

IEEE802.3 specification

IEEE802.3 / IEEE802.2 specification

IEEE802.3 / IEEE802.2 / SNAP specificationNote • The machine will send packets of each frame type on the network, and will initialize for the

same frame type as the first reply packet received. You can fix a flame type in use. However, if there are multiple protocols running on the same network, use Ethernet II specification.

• Some network equipment (hubs, etc.) may not support the automatic frame type detection. If a data link indicator corresponding to the port of the network equipment connected with the machine does not light up, change the settings of the frame type of the machine to the frame type of the file server. Configuration can also be performed using CentreWare Internet Services.

The following describes the configuration procedure to connect the machine to a NetWare network.

Configuration on the Machine- To use IPX/SPX, configure the machine using the CD-ROM of the Driver CD Kit

after enabling the NetWare port of the machine.- To use a LPD port in NDPS, configure the machine using the CD-ROM of the

Driver CD Kit after enabling the LPD port of the machine and setting TCP/IP.



41

Installation When U

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are

5

Configuration on the MachineThe following describes the configuration procedure to connect the machine to a NetWare network.Note • The configuration can also be performed using CentreWare Internet Services or IP Address


Using IPX/SPX






2 Enable the NetWare port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [NetWare], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].


4 Select [Exit].

5 After the machine is restarted, print out a settings list to confirm that the NetWare port is enabled, the NetWare device name and the network address.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

6 Configure the machine using the CD-ROM of the Driver CD Kit.

Refer to the manual contained in the CD-ROM of the Driver CD Kit for the configuration procedure.

Using a LPD Port in NDPS






2 Enable the LPD port.

1) Select [System Settings].2) Select [Network Settings].


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Installation When U

sing NetW

are

5

3) Select [Port Settings].4) Select [LPD] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.





range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used.• When you make an entry mistake, press the <C> (Clear) button and enter again.• When moving to the next value without entering all 3 digits, select [Next].

6) Select [Save].7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above.Note • Enter address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the




5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the LPD port is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.Configure other LPD settings as necessary. Refer to "LPD" (P.67) for the LPD configuration.

7 Configure the machine using the CD-ROM of the Driver CD Kit.

Refer to the manual contained in the CD-ROM of the Driver CD Kit for the configuration procedure.

Configuration on the ComputerThe following describes the configuration procedure for the computer.In order to print from the machine, the computer needs to have a print driver installed.For information on the supported operating systems, refer to "Supported Operating Systems" (P.19).For information on the driver installation procedure, refer to the manual contained in the CD-ROM of the Driver CD Kit.

6 Installation When Using Microsoft Network (SMB)

This chapter describes how to install the machine when using a Microsoft Network (SMB).

Preparations ...............................................................................................44


6 Installation When Using Microsoft Network (SMB)

44

Installation When U

sing Microsoft N

etwork (SM

B)

6

Preparations

Prepare the following items to use the machine when using a Microsoft Network (SMB).TCP/IP or NetBEUI network environment



Installation OverviewThe machine can be connected to computers using Microsoft Networks (SMB).Depending on the network environment, the machine may need to be configured with an IP address, subnet mask and gateway address. Confirm with the network administrator and set up the necessary items.The following is the procedure to connect the machine to a Microsoft Network (SMB).

Configuration on the machineEnabling the SMB port on the machine and configuring TCP/IP.


Configuration on the MachineThe following describes the configuration procedure to connect the machine to Microsoft Networks (SMB). First enable the SMB port, then set the TCP/IP settings.Note • The configuration can also be performed using CentreWare Internet Services or IP Address







2 Enable the SMB port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [SMB], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.


45

Installation When U

sing Microsoft N

etwork (SM

B)

6










5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the SMB port is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.Note • If using the NetBEUI protocol, select [NetBEUI] as the protocol used by SMB for the port

configuration using CentreWare Internet Services.Configure other SMB settings as necessary. Refer to "SMB" (P.63) for the SMB configuration.


7 Installation When Using Internet Printing Protocol (IPP)

This chapter describes how to install the machine when using an Internet Printing Protocol (IPP).

Preparations ...............................................................................................48


7 Installation When Using Internet Printing Protocol (IPP)

48

Installation When U

sing Internet Printing Protocol (IPP)7

Preparations

Prepare the following items to install the machine when using a Internet Printing Protocol (IPP).

TCP/IP network environment



Installation OverviewThe machine can be connected to computers using IPP.The following is the procedure to enable Internet Printing (IPP).

Configuration on the machineEnabling an IPP port on the machine and configuring TCP/IP.


Configuration on the MachineThe following describes the configuration procedure to enable Internet Printing (IPP) on the machine. First enable the IPP port, then set the TCP/IP.Note • The configuration can also be performed using CentreWare Internet Services or IP Address







2 Enable the IPP port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [IPP], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.


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Installation When U

sing Internet Printing Protocol (IPP)

7


select [Save]. If you select anything other than [Manual], proceed to step 4.Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service)








5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the IPP port is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.Configure other IPP settings as necessary. Refer to "IPP" (P.68) for the IPP configuration.


8 Installation When Using EtherTalk

This chapter describes how to install the machine when using an EtherTalk network.

Preparations ...............................................................................................52


8 Installation When Using EtherTalk

52

Installation When U

sing EtherTalk

8

Preparations

Prepare the following items to install the machine when using EtherTalk interface.EtherTalk network environment

PostScript 3 Kit (optional)


Installation OverviewThe machine can be connected to computers using an EtherTalk network.The following is the procedure to use EtherTalk.

Configuration on the MachineSetting EtherTalk on the machine.


Configuration on the Machine The following describes the configuration procedure to connect the machine to an EtherTalk network.Enable the EtherTalk portNote • EtherTalk can be configured when a PostScript 3 Kit (optional) is installed.

• The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable the EtherTalk port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [EtherTalk], and select [Change Settings].5) Select [Port Status], and select [Change Settings].6) Select [Enabled], then select [Save].


4 Select [Exit].


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Installation When U

sing EtherTalk

8

5 After the machine is restarted, print out [Settings List] to confirm that the EtherTalk port is enabled.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.Configure other EtherTalk settings as necessary. Refer to "EtherTalk" (P.62) for EtherTalk configuration.

Configuration on the ComputerThe following describes the configuration procedure for the computer.In order to print from the machine, the computer needs to have a print driver installed.For information on the supported operating systems, refer to "Supported Operating Systems" (P.19).For information on how to install a print driver, refer to the manual contained in the CD-ROM included in the PostScript 3 Kit.

9 Using CentreWare Internet Services

This chapter describes how to use CentreWare Internet Services.Preparations ...............................................................................................56


Network Setting Items (Port/Protocol) for CentreWare Internet Services...59


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9

Preparations

Prepare the following items to use CentreWare Internet Services.Computer supporting the TCP/IP protocol

Configuration on the machine- IP address- Subnet mask

Refer to "Problem Solving" (P.133) when any troubles occur during the configuration.


Installation OverviewCentreWare Internet Services provides services such as displaying the status of the machine as a printer and jobs, and altering configurations using a web browser in a TCP/IP environment.For setting as a printer, the properties screen of the services allows users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.Follow the procedure below to use CentreWare Internet Services.

Configuration on the MachineConfiguring the machine to be able to use CentreWare Internet Services. First enable the Internet Service (HTTP) port, then set the IP address.

Confirmation of the ConfigurationConfirming whether the machine is set to use CentreWare Internet Services.

Configuration on the MachineThe following describes the configuration procedure for using CentreWare Internet Services on the machine.First enable the Internet Service (HTTP) port, then set the IP address.






2 Enabling the Internet service (HTTP) port on the machine.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [Internet Services (HTTP)] and then select [Change Settings].5) Select [Port Status] and then select [Change Settings].


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6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.










5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the port for CentreWare Internet Services is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.


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Confirmation of the ConfigurationConnect to CentreWare Internet Services from a computer.

1 Start a web browser.

2 Enter the machine's IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key.

Example of the IP address entry (when the machine's IP address is 192.168.1.1)http://192.168.1.1/

Example of the Internet address entry (when the machine's Internet address is myhost.example.com)http://myhost.example.com/

Note • If your network uses DNS (Domain Name System) and the machine's host name is registered with the domain name server, you can access the device using a combination of the host name and the domain name as the “Internet address”. For example, if the host name is “myhost”, and the domain name is “example.com”, then the “Internet address” becomes “myhost.example.com”.

• When specifying a port number, add “:” and a port number to the end of the Internet address.• If the Logon Setup feature is enabled on the machine, enter a user ID and a password in

[User ID] and [Password]. Contact your System Administrator about the user ID and password.

• If you have encrypted communication by selecting [Enable] under [Properties] > [PKI (Public Key) Settings] > [SSL/TSL Settings] > [HTTPS], enter an address beginning with “https” instead of "http” into the address column in the web browser. Example of the IP address entryhttps://192.168.1.1/Example of the Internet address entryhttps://myhost.example.com/

Refer to "Problem Solving" (P.133) if CentreWare Internet Services is not displayed.

Network Setting Items (Port/Protocol) for CentreWare Internet Services

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CentreWare Internet Services enable you to alter various settings on the machine from a computer.Note • Confirm that the port in use is enabled in [Start Port] of the [Properties] tab, if an item that

you want to set is not displayed.• When a setting is changed from CentreWare Internet Services while operating the control

panel, the setting items changed on the screen of the control panel are not displayed. Switch the machine off and on in this case.

This section describes about the settings of ports and protocols.Ethernet ...................................................................................................................................... 60Click [Reboot]. The machine will reboot and the setting values will be reflected. ................... 60Click [Reboot]. The machine will reboot and the setting values will be reflected. ................... 60EtherTalk.................................................................................................................................... 62SMB ........................................................................................................................................... 63NetWare ..................................................................................................................................... 64TCP/IP........................................................................................................................................ 65LPD ............................................................................................................................................ 67SNMP......................................................................................................................................... 68IPP .............................................................................................................................................. 68Port 9100 .................................................................................................................................... 70E-mail ......................................................................................................................................... 71SMTP ......................................................................................................................................... 75POP3........................................................................................................................................... 76HTTP.......................................................................................................................................... 77WebDAV.................................................................................................................................... 78Bonjour....................................................................................................................................... 79

Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the setting items.

The following browsers have been confirmed to operate with CentreWare Internet Services.

For WindowsMicrosoft Internet Explorer 6.0 Service Pack1 or later

Netscape Navigator 7.0 or later

For MacOS X 10.2 or laterMicrosoft Internet Explorer 5.2 or later

Netscape Navigator 7.0 or later

For MacOS X 10.3.9 or laterNetscape Navigator 7.1 or later

Safari 1.3 or later


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EthernetThis section describes the settings for the Ethernet interface.


2 Enter the machine’s IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key.

Example of the IP address entryhttp://192.168.1.1/

Example of the Internet address entryhttp://myhost.example.com/

Note • When specifying a port number, add “:” and a port number to the end of the Internet address.

3 Click the [Properties] tab.

4 Click [+] on the left of [Port Settings] to display the items in the folder.

5 Click [Ethernet].

6 Set the communication speed for the Ethernet interface using the [Ethernet Settings] pull-down menu.

7 Reflect the values as the machine's setting values.

1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed.

2) Enter the System Administrator user ID and password into [User Name] and [Password], and then click [OK].

Note • The default user ID is “11111” and password is “x-admin”.

3) The right frame on the web browser will change to the machine reboot display.4) Click [Reboot]. The machine will reboot and the setting values will be reflected.


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USBThis section describes the settings for the USB interface.







4 Click [+] on the left of [Port Settings] to display the items in the folder.

5 Click [USB].

6 Set [Auto Eject Time].

7 Set the protocol using the [Adobe Communications Protocol] pull-down menu.Note • Adobe Communication Protocol can be set only when an optional PostScript 3 Kit is

installed.





3) The right frame on the web browser will change to the machine reboot display.4) Click [Reboot]. The machine will reboot and the setting value will be reflected.


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EtherTalkThis section describes the settings for EtherTalk.

Note • EtherTalk can be set only when an optional PostScript 3 Kit is installed.







4 Click [+] on the left of [Protocol Settings] to display the items in the folder.

5 Click [EtherTalk].

6 Set [Printer Name].

7 Set [Zone Name].







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SMBThis section describes the settings for SMB.








5 Click [SMB].

6 Set [Workgroup].

7 Set [Host Name].

8 Set the [Maximum Sessions].

9 Select the [Enable] check box to enable the [TBCP Filter].Note • The TBCP filter is set only when an optional PostScript 3 Kit is installed.

10 Select the [Enable] check box to enable [Unicode Support].

11 Select the [On] check box when using [Auto Master Mode].

12 Select the [On] check box when using [Encrypt Password].





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NetWareThis section describes the settings for NetWare.








5 Click [NetWare].

6 Set [Host Name].

7 Select an operation mode from the [Active Mode] pull-down menu.

8 Set [File Server Name].Note • The File Server Name is set only when the operation mode is in Bindery Service.

9 Set a language using the [Language] pull-down menu.

10 Set the [Poling Interval].

11 Set the [Number of Searches].

12 Set the [Password].

1) Enter the [Password].2) Re-enter the same password in the [Re-enter Password].


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13 Select the [Enable] check box to enable the [TBCP Filter].Note • The TBCP filter is set only when an optional PostScript 3 Kit is installed.

14 Set the [Tree Name].Note • The tree name is set only when used in the Directory Service.

15 Set the [Context Name].Note • The context name is set only when used in the Directory Service.

16 Select a frame type from the [Transport Protocol - Frame Type] pull-down menu.

17 Select the [Enable] check box to enable [SLP - Active Discovery].






TCP/IPThis section describes the settings for TCP/IP.


2 Enter the machine's IP address or the Internet address to the address entry column on the browser, and press the <Enter> key.






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5 Click [TCP/IP].

6 Set [Host Name].

7 Select how to obtain an IP address from the [Get IP Address] pull-down menu.

8 Set [IP Address].Note • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been

selected from the [Get IP Address] pull-down menu.

9 Set [Subnet Mask] and [Gateway Address].Note • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been

selected from the [Get IP Address] pull-down menu.

10 Set the DNS information.

1) Select the [DHCP] check box if using DHCP for [Get DNS Address].2) Set [DNS Address 1 - 3].Note • This item is not necessary if [DHCP] has been specified for [Method to Get the DNS

Address].

3) Set [DNS Name].4) Select the [On] check box when using [Generate Domain Search List Automatically].5) Set [Domain Name 1 - 3].6) Set [Timeout].7) Select the [On] check box to enable [Dynamic DNS Update].

11 Set the WINS information.

1) Select the [DHCP] check box if using DHCP for [Get WINS Server Address].2) Set [Primary WINS Server Address].Note • This item is not necessary if [DHCP] has been specified for [Get WINS Server Address].

3) Set [Secondary WINS Server Address].Note • This item is not necessary if [DHCP] has been specified for [Get WINS Server Address].

12 Set the Access Control List information.

1) Select the [Enable] check box.2) Click the [Edit] button. A screen to enter the user name and password will be displayed. 3) Enter the System Administrator user ID and password into [User Name] and

[Password], and click [OK].Note • The default user ID is “11111” and password is “x-admin”.

4) Set [IP Filter].5) Set [IP Address Mask].6) Click the [Apply New Settings]. A screen to enter the user name and password will

be displayed. Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK].

Note • The default user ID is “11111” and the default password is “x-admin”.

7) The right frame on the web browser will change to the machine reboot display.

13 Click [TCP/IP] in the [Protocol Settings] folder.


1) Click the [Apply New Settings]. A screen to enter the user name and password will be displayed. Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK].


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LPDThis section describes the settings for LPD.








5 Click [LPD].

6 Set [Port Number].

7 Select the [Enable] check box to enable [TBCP Filter].Note • The TBCP Filter is set only when an optional PostScript 3 Kit is installed.

8 Set [Connection Time-Out].



2) Enter the System Administrator user ID and password into [User Name] and [Password], and click [OK].




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SNMPThis section describes the settings for SNMP.Note • When managing the machine using a software such as the CentreWare, enable the SNMP

port.








5 Click [SNMP].

6 When changing the community name, set [Community Name (Read Only)], [Community Name (Read/Write)], and [Community Name (Trap Notification)].

7 Set [System Administrator].






IPP


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This section describes the settings for the IPP port.








5 Click [IPP].

6 Set [Add Port Number].


8 Select the [Enable] check box to enable [Administrator Mode].

9 Select the [Enable] check box to enable [DNS].








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Port 9100This section describes the settings for the Port 9100 port.Note • Enable the Port 9100 port when using HP-UX.








5 Click [Port 9100].










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E-mail

Enabling the PortsThis section describes the procedure to enable the ports that are used for the E-mail and iFax features.







4 Click [Port Status].

5 Enable the ports which are used for the E-mail feature.

1) Select the [Enable] check box for [Receive E-Mail] when using the E-mail printing or iFax feature.

2) Select the [Enable] check box for [Mail Notice Service] when using the mail notice or job completion notice feature.







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Setting ItemsThis section describes the setting items for the E-mail and iFax features.

Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the setting items.


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4 Set the E-mail addresses for the machine and administrator.

1) Set [Administrator E-mail Address].2) Set [Machine E-mail Address].


6 Click [TCP/IP].

7 Set [Host Name].

8 Set the DNS information.Note • The DNS settings are required when the addresses for a POP3 server and a SMTP server

are set with the domain name instead of their IP addresses.

1) Select the [DHCP] check box if using DHCP for [Get DNS Address].2) Set [DNS Address 1 - 3].Note • This item is not necessary if [DHCP] has been specified for [Method to Get the DNS

Address].

3) Set [DNS Name].4) Select the [On] check box when using [Generate Domain Search List

Automatically].5) Set [Domain Name 1 - 3].6) Set [Connection Time-Out].7) Select the [On] check box to enable [Dynamic DNS Update].

9 Click [E-mail].

10 Set the protocol using the [Receiving Protocol] pull-down menu.Note • Set this item when using the E-mail Printing or iFax feature.

11 Set the print method using the [Print Mail Headers and Contents] pull-down menu.Note • Set this item when using the E-mail Printing feature.

12 Set the print method using the [Print iFax Headers and Contents] pull-down menu.Note • Set this item when using the iFax feature.

13 Set the print method using the [Auto Print Delivery Confirmation Mail] pull-down menu.Note • Set this item when using the E-mail Printing feature.

14 Select the [Enable] check box to enable [Auto Print Error Mail].

15 Select the [Enable] check box to enable [Response to Read Receipts (MDN)].Note • Set this item when using the E-mail Printing or iFax feature.

16 Set the SMTP server.

Refer to "SMTP" (P.75) for the setting details.


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Note • Set this item when using the E-mail, iFax, Mail Notice, or Job Completion Notice feature.

17 Set the POP3 server.

Refer to "POP3" (P.76) for the setting details.Note • Set this item when using the E-mail Printing or iFax feature and [POP3] is specified for

[Receiving Protocol].

18 Set the e-mail sending/receiving restriction.Note • Set this item when using the iFax or E-mail Printing feature.

1) Select either [Enable Receive] or [Disable Receive] from the [Domain Filtering-Receive] pull-down menu.

2) Click [Edit Domain List].3) Specify the domain to be permitted if [Enable Receive] is selected, or the domain to

be rejected if [Disable Receive] is selected.4) Click the [Apply New Settings].

19 Click [E-mail] in the [Protocol Settings] folder.

20 Set [Permit sender setting at authentication].

21 Set [Permit changing "From" by guest user].

22 Set [Permit changing "From" for unauthenticated mail].

23 Set [Permit "Scan to Email" if e-mail address acquisition failed at authentication].

24 Specify a default subject in [Subject].

25 Specify a default message in [Message].

26 Select the [Enable] check box if enabling [Sender Information] under [Message].

27 Select the [Enable] check box If enabling [Attachment] under [Message].

28 Select the [Enable] check box if enabling [Machine Information] under [Message].

29 Specify a default signature in [Signature].




Note • The default user ID is "11111" and the default password is "x-admin".3) The right frame on the web browser will change to the machine reboot display.4) Click [Reboot]. The machine will reboot and the setting values will be reflected.


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SMTPThis section describes the SMTP server settings.Note • Set this item when using the E-mail, iFAX, Mail Notice, or Job Completion Notice feature.





Note • When specifying a port number, add ":" and the port number after the Internet address.


4 Click [+] at the left of [Protocol Settings] to display the items in the folder.

5 Click [SMTP].

6 Set [SMTP Server Address].

7 Set [SMTP Port Number].Note • Do not use the numbers of any other ports.

8 Set the SMTP authentication method using the [SMTP Send Authentication] pull-down menu.

9 Set [SMTP Authentication User Name].

10 Set [SMTP Authentication Password].

11 Specify a maximum size (capacity) for sending e-mail in [Maximum E-mail Size].Note • Set this item when using the E-mail or iFax feature.

12 Specify the number of pages to be split for sending e-mail in [Max.No. of Pages for Split Send]. Note • Set this item when using the E-mail or iFax feature.



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POP3This section describes the POP3 server settings.Note • Set this item when using the E-mail Printing or iFax feature and [POP3] is specified for

[Receiving Protocol].





Note • When specifying a port number, add ":" and the port number after the Internet address.


4 Click [+] at the left of [Protocol Settings] to display the items in the folder.

5 Click [POP 3].

6 Set [POP3 Server Address].

7 Set [POP3 Port Number].Note • Do not use the numbers of any other ports.

8 Set [POP Receiving Authentication].

9 Set [POP User Name].


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10 Enter [POP User Password].

11 Set [POP3 Server Check Interval].





HTTPThis section describes the settings for the HTTP port.








5 Click [HTTP].


7 Set [Maximum Sessions].



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WebDAVThis section describes the settings for the WebDAV port.


2 Enter the machine’s IP address or the Internet address to the address entry column on the browser, and press the <Enter> key.






5 Click [WebDAV].






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BonjourThis section describes the settings for the Bonjour port.








5 Click [Bonjour].

6 Set [Host Name].Note • It is recommended that you use the default host name. Note the following if you use another

host name.• Do not append a blank and "-<number>" to the host name. Example: FX-2• The host name can be up to 32 characters; however, using 26 characters or less is

recommended.7 Set [Printer Name].

Note • It is recommended that you use the default printer name. Note the following if you use another printer name.• Do not append "(<number>)" to the printer name. Example: FX (2)• The printer name can be up to 62 characters; however, using 54 characters or less is

recommended.


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3) The right frame on the web browser will change to the machine reboot display.4) Click [Reboot]. The machine will reboot and the setting value will be reflecte.

10 E-mail

This chapter describes the configuration to utilize the services using E-mail on the machine.

E-mail Overview..........................................................................................82

Preparations ...............................................................................................83


10 E-mail

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E-mail

10

E-mail Overview

The machine is capable of exchanging E-mails.The following features are available by exchanging E-mails.

E-mail

iFax

E-mail Printing

Mail Notice

Job Completion Notice


iFaxUnlike conventional fax machines which utilize public phone lines, the machine can transmit or receive scanned data as e-mail attachments using either corporate networks or the Internet.Contents of E-mail are processed according to the settings of [Print iFax Headers and Contents] in CentreWare Internet Services.

E-mail PrintingE-mail with attachments in either TIFF or PDF format can be sent to the machine from computers. Received E-mail will automatically be printed.Contents of E-mail are processed according to the settings of [Print Mail Headers and Contents] in CentreWare Internet Services.

Consumables Status NoticeE-mail containing contents (status of consumables, paper, and replaceable parts, etc.)set in [Mail Notice Settings] of CentreWare Internet Services is sent to a specifiedrecipient. You can properly determine when to replace toner and drum cartridges byreceiving their status periodically. It is recommended that you register the address of a network administrator or a shared address.

Job Completion NoticeWhen a computer has submitted a job to the machine, its completion can be notified byE-mail.Register the address of a network administrator or a shared address as necessary.

Preparations

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Preparations

The following items are required in order to use the E-mail feature.

O : Necessary to set : Set as required -: Not required to set × : Not supported*1: When you use iFAX Direct, select [System Settings] > [Fax Mode Settings] > [iFAX Operation Control], and then

select [Direct (P2P] under [iFAX Communication Pathway].

Item Description

E-mail iFaxiFAX

Direct*1 E-mailPrint-ing

Mail Notice

JobCom-

pletion Notice via

SMTPvia

POP3 via

SMTPvia

POP3 via

SMTP

TCP/IP address

The TCP/IP address for the machine.TCP/IP is used for e-mail.

O O O O O O O O

Subnet mask Required when the network is divided into subnets.

Gateway address

Required when multiple networks are connected by gateways.

Administrator E-mail address

Set the E-mail address for the machine administrator. O O O O O O O O

Machine E-mail address

Used as a sender address when the machine sends E-mail.

O O O O O O O O

DNS server address

Required when the addresses for a POP3 server and a SMTP server are set with a domain name format instead of their IP addresses.

SMTP server address

The machine uses a SMTP server to send E-mail. The SMTP server can also be used for receiving E-mail.

O O O O - O O O

SMTP authentication user name and password

If an SMTP server requires authentication, specify the authentication user name. Also specify a password as required.

-

POP3 server

If a POP3 server is used to receive E-mails, register the machine's E-mail address and a user to the POP3 server. Also, it is necessary to set the POP3 server address on the machine.

- O - O -

POP user name and password

Set the POP receiving user address. Also specify a password as required.

- O - O -

S/MIME settings Set the S/MIME information. × ×

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Registering E-mail accountA mail account for the machine needs to be registered to a mail server.Note • Information on mail account registration, contact your System Administrator.

Configuring E-mail EnvironmentEnable the port and configure the machine E-mail address, TCP/IP environment, and E-mail server from the machine.Note • The configuration can also be performed using CentreWare Internet Services.Information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).


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Installation OverviewThis section describes the configuration procedure to use the E-mail feature on the machine.The following two steps are necessary to use the E-mail feature.

Enabling port and setting TCP/IPSet the machine to be able to use TCP/IP.

Configuring E-mail EnvironmentSet the items for E-mail on the machine.

Enabling Port and Setting TCP/IPThe following describes the configuration procedure to use TCP/IP on the machine.First enable the E-mail port, then set the IP address.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable a port which is used for the E-mail feature.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [Send E-mail] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close].8) Enable [Receive E-Mail - Port] setting to use E-mail printing.9) Enable [Mail Notice - Port] to use mail notice or job completion notice.10)Select [Close] repeatedly until the [Network Settings] screen is displayed.

3 Set an IP address.If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.1) Select [Protocol Settings].

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2) Select [TCP/IP - Get IP Address] and then select [Change Settings].3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then


server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services" (P.55)





254, and 255. However, you cannot use 0 between non-zero values.• If you do not set the gateway address, enter "0.0.0.0".


5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the ports are enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

Configuring E-mail EnvironmentThe following describes the configuration procedure to use the e-mail feature.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Set the E-mail address, host name, and domain name.

1) Select [System Settings].2) Select [Network Settings].3) Select [Machine E-mail Address/Host Name].4) Select [E-mail Address] and then select [Change Settings].5) Enter an E-mail address using the keyboard displayed.6) Select [Save].


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7) Set a host name and a domain name as above.8) Select [Close].

If [SMTP] has been selected for the [Mail Receiving Protocol]Aliases cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the@ mark) is a combination of a host name and a domain name.Example: [email protected]

Account name : mymail

Host name : myhost

Domain name : example.com

If [POP3] has been selected for the [Mail Receiving Protocol]Specify a POP user name to an account name (the left side of the @ mark), and a POP3 receiving mail server to an address (the right side of the @ mark). A user can decide an alias such as [email protected]: [email protected]

Account name : mymail3 Set the protocol for receiving E-mail.

1) Select [Other Settings].2) Select [E-mail Receive Protocol] and then select [Change Settings].3) Select either [SMTP] or [POP3] as appropriate for your environment.4) Select [Save] and then press [Close].

If [SMTP] has been selected for the [Mail Receiving Protocol]1) Select [Outcoming / Incoming E-mail Settings].2) Select [SMTP Server Settings] and then set the following items for the SMTP

server.

[SMTP Server Port Number]Enter a value in the range from 1 to 65535.

If [POP3] has been selected for the [Mail Receiving Protocol]1) Select [Outcoming / Incoming E-mail Settings].2) Select [POP3 Server Settings] and then set the following items for the POP3

server.

[POP3 Server Setup]Select from [By IP Address] or [By Server Name].

[POP3 Server IP Address]Enter an IP address if [By IP Address] has been selected for [POP3 Server Setup].

Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the range from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used.

• When you make an entry mistake, press the <C> (Clear) button and enter again.• When moving to the next value without entering all 3 digits, select [Next].

[POP3 Server Name]Enter a server name if [By Server Name] has been selected for [POP3 Server Setup].

[POP3 Server Port Number]

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Enter a value in the range from 1 to 65535.Note • Do not use the numbers of any other ports.

[POP3 Server Check Interval]Set the interval for checking the e-mail on the POP3 server.

[POP3 Server Login Name]Enter the name to login to the POP3 server.

[POP3 Server Password]Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].

[POP3 Receiving Password Encryption]Select [On (APOP)] to encrypt the password.

3) Select [Save] and then press [Close].

4 Configure the E-mail transmission.

1) Select [SMTP Server Settings] and then set the following items for the SMTP server.

[SMTP Server Setup]Select from [By IP Address] or [By Server Name].

[SMTP Server IP Address]Enter an IP address if [By IP Address] has been selected for [SMTP Server Setup].



[SMTP Server Name]Enter a server name if [By Server Name] is selected for [SMTP Server Setup].


Note • This configuration is not necessary if [SMTP] has been selected for the [Mail Receiving Protocol] and has already been configured.

[E-mail Send Authentication]Select one from [Off], [POP before SMTP], or [SMTP AUTH].

Note • If [POP before SMTP] is selected, the POP3 settings must be set.

[SMTP AUTH Login Name]Set this item if [SMTP AUTH] is selected for [E-mail Send Authentication].

[SMTP AUTH Password]Set this item if [SMTP AUTH] is selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].


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5 Configure the domain restriction.

1) Select [Domain Filter] and set the following items.

Domain filteringSelect one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names].

[Domain 1] - [Domain 50]Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter].

2) Select [Close] several times to display the [Network Settings] screen.

6 Set the S/MIME information.

1) Select [PKI Settings (Public Key)].2) Select [S/MIME Settings] and set the following items.

Device Certificate - S/MIMELink a certificate to the machine. For information on creating a certificate, refer to "Security" (P.121).

S/MIME CommunicationSet whether to enable or disable S/MIME Communication when a certificate ID is set.

Receive Untrusted E-mailSet whether to receive untrusted E-mail or not.

Receive Untrusted iFAXSet whether to receive untrusted iFAX or not.

Message Digest AlgorithmSelect a message digest algorithm from [SHA1] or [MD5].

Contents Encryption MethodSelect a contents encryption method from [3DES], [RC2-40], [RC2-64], or [RC2-128].

Digital Signature - Outgoing E-mailSet whether to always attach a digital signature to E-mail or to select a digital signature when sending E-mail.

Digital Signature - Outgoing iFAXSet whether to always attach a digital signature to iFAX or to select a digital signature when sending iFAX.

Certificate Auto StoreSelect whether or not to automatically store a S/MIME certificate attached with the E-mail when receiving E-mail sent from an address registered in the address book.


8 Select [Exit].

9 After the machine is restarted, print a settings list to confirm that each item is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

11 Using Scan Service

This chapter describes the configuration to utilize the scan services on the machine.

Scan Service Overview...............................................................................92

Configuration of E-mail ...............................................................................93

Configuration of Scan to Mailbox................................................................99

Configuration of Network Scanning (Job Template Scanning) .................104

Configuration of Scan to FTP/SMB...........................................................107

Configuration of the Job Flow ...................................................................110


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Scan Service Overview

The machine is capable of scan services.The following functions are available by using the scan services.

E-mail

Scan to Mailbox

Network Scanning (Job Template Scanning)

Scan to FTP/SMB

Job Flow ScanningNote • This feature does not appear for some models. An optional package is necessary. For

details, contact our Customer Support Center.• Job Template Scanning and Job Flow Scanning are only supported by ApeosPort -II C4300/

C3300/C2200.


Scan to MailboxDocuments which you want to take in as data can be scanned and stored into a mailbox. Stored documents can be accessed from network computers.In addition to scanned documents, documents received by the Remote Mailbox feature from other fax machines can be retrieved from a mailbox.

Network Scanning (Job Template Scanning)A job template is a configuration file for defining scanning conditions. You can apply a job template to a scanned document on the machine. The scanned document will be saved to the machine as a file and then sent automatically to the computer (server) such as an FTP or SMB server connected to the network. CentreWare Scan Service (optional) is required to create job templates and set a forward destination.

Scan to FTP/SMBWhen the machine is connected to a network, scanned data can be stored on network computers using the FTP or SMB protocol.Documents which you want to take in as data can be scanned and stored on network computers.

Job Flow ScanningYou can perform scanning using a job flow processing a scanned document from a network computer with CentreWare EasyOperator.

Configuration of E-mail

93

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PreparationsPrepare the following to use the E-mail feature on the machine.

Registering E-mail accountAn E-mail account for the machine needs to be registered to a mail server.

Note • Information on mail account registration, contact your system administrator.

Installation OverviewThis section describes the configuration procedure to use E-mail on the machine.The following is the procedure to use E-mail.

Enabling Port and Setting TCP/IPEnable the mail send port and mail receive port, and set an IP address of the machine.

Configuring E-mail EnvironmentSet items for E-mail on the machine.

Enabling Port and Setting TCP/IPThe following describes the configuration procedure to use TCP/IP on the machine.Enable the mail send port and mail receive port, and set an IP address of the machine.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable the ports which are used for E-mail.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [Send E-mail] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close].8) Enable the [Port Status] in [Receive E-mail] as above.9) Select [Close] repeatedly until the [Network Settings] screen is displayed.


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4) Select [TCP/IP - IP Address] and select [Change Settings].5) Enter the IP address using the numeric keypad.Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the


6) Select [Save].7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above.Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the




5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the mail send port is enabled and TCP/IP is configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

Configuring E-mail EnvironmentThe following describes the configuration procedure to use the E-mail feature.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).







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2 Set an E-mail address, host name, and domain name.

1) Select [System Settings].2) Select [Network Settings].3) Select [Machine E-mail Address/Host Name].4) Select [E-mail Address] and then select [Change Settings].5) Enter an E-mail address using the keyboard displayed.6) Select [Save].7) Set a host name and a domain name as above.8) Select [Close].



Host name : myhost




1) Select [Others].2) Select [E-mail Receive Protocol] and then select [Change Settings].3) Select either [SMTP] or [POP3] as appropriate for your environment.4) Select [Save].5) Select [Close].


server.


If [POP3] has been selected for the [Mail Receiving Protocol]1) Select [Outcoming / Incoming E-mail Settings].2) Select [POP3 Server Settings] and set the following items for the POP3 server.



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[POP3 Server Name]Enter a server name if [By Server Name] has been selected for [POP3 Server Setup].

[POP3 Server Port Number]Enter a value in the range from 1 to 65535.

[POP3 Server Check Interval]Set the interval for checking E-mail on the POP3 server.




3) Select [Save].4) Select [Close].

4 Configure the E-mail transmission.

1) Select [SMTP Server Settings] and then set the following items for the SMTPserver.





[SMTP Server Name]Enter a server name if [By Server Name] has been selected for [SMTP Server Setup].




Note • If [POP before SMTP] has been selected, the POP3 settings must be set.


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[SMTP AUTH Login Name]Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication].

[SMTP AUTH Password]Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].

5 Configure the Domain filter.




2) Select [Close] several times to display the [Network Settings] screen.


1) Select [PKI Settings (Public Key)].2) Select [S/MIME Settings] and set the following items.

Device Certificate - S/MIMELink a certificate to the machine. For information on creating a certificate, refer to "Security" (P.121).






Digital Signature - Outgoing E-mailSet whether to always attach a digital signature to E-mail or select a digital signature when sending E-mail.

Digital Signature - Outgoing iFAXSet whether to always attach a digital signature to iFAX or select a digital signature when sending iFAX.



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8 Select [Exit].


Configuration of Scan to Mailbox

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Installation OverviewThis section describes the configuration procedure to use Scan to Mailbox on the machine.The following is the procedure to use the Scan to Mailbox feature.

Enabling Port and Setting TCP/IPWhen using Network Scanner Utility2 (Scan Driver and Mailbox Viewer2) provided by Fuji Xerox, enable a salutation port and configure an IP address.When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator, enable a WebDAV port and an Internet service (HTTP) port, and configure an IP address. CentreWare EasyOperator enables to obtain documents stored in a mailbox of the machine without a scan driver.

Registering a mailboxRegister a mailbox for storing the scanned data.

Configuring a computerInstall CentreWare EasyOperator on a computer when using CentreWare EasyOperator.CentreWare EasyOperator is stored in the CD-ROM of the Driver CD Kit provided with the machine. For information on the installation procedure, refer to the manual contained in the CD-ROM of the Driver CD Kit.

Enabling Port and Setting TCP/IPFirst enable ports for Scan to Mailbox (a salutation or WebDAV port and an Internet service (HTTP) port), and then set the IP address. The procedure for setting the machine is as follows.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable the port.

When using Network Scanner Utility1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [Salutation] and then select [Change Settings].


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5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [Network Settings] screen is displayed.

When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [WebDAV] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [Port Settings] screen is displayed.8) Enable [Port Status] in [Internet service (HTTP)] as above.9) Select [Close] repeatedly until the [Network Settings] screen is displayed.










5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the salutation or WebDAV port and the Internet service (HTTP) port are enabled and the IP addresses are configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.


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Registering a MailboxThe following describes the procedure to register a mailbox for storing scanned documents.Documents stored in a mailbox can be imported into a computer using a scan driver, CentreWare Internet Services or CentreWare EasyOperator.For information on how to import documents, refer to "Importing Scanned Data" under "Chapter 9 Computer Operations" in the User Guide. For information on the operations of CentreWare EasyOperator, refer to the CentreWare EasyOperator online help.

Up to 200 mailboxes can be registered. The items that can be set or changed are as follows.

Mailbox NameSet the mailbox name. Up to 20 characters are allowed.

Check PasswordSet this item when you want to apply access restriction to operations. To apply restriction, enter a password and then select an item to restrict access. The password must be a string of up to 20 digits, consisting of numeric values (0 through 9).

Delete Document after RetrievalSet whether to delete a document in a mailbox after the document is retrieved, printed, or transferred by a job flow.

Delete Documents with Expiry DateSpecify whether to enable the feature to delete documents stored in a mailbox at a specified time after a storage period has expired.

Link Job Flow Sheet to MailboxSet or change a link to a job flow, or run a job flow.

The following describes the procedure to register a mailbox on the machine.






2 Select [Setup Menu].

3 Select [Mailbox].

4 Select a mailbox to register and then select [Create/Delete].Note • Mailboxes that have not been

registered are displayed as “(Not In Use)”.


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5 Set the Check Password setting.

When applying access restriction1) Select [On].2) Enter a password using numeric values (0 through 9). Up to 20 digits are allowed

for the password. 3) Select an item from [Target Operation], and select [Save].The [Mailbox XXX -

Create/Delete] screen appears. XXX indicates the mailbox number to be registered.

Note • The password entered is displayed as “∗”. When you make an entry mistake, press the <C> (Clear) button and enter again.

When not applying access restriction1) Select [Off] and select [Save]. The [Mailbox XXX - Create/Delete] screen appears.

XXX indicates the mailbox number to be registered.

Target OperationSelect an item to which you want to restrict access.

Always (All Operations)A password entry is required for all operations.

Save (Write)A password entry is required when the mailbox is selected.

Print/Delete (Read)A password entry is required when a document in the mailbox is printed or deleted.

6 Configure the following items as necessary. Select an item to configure and select [Change Settings]. When the setting is completed, select [Save].

Mailbox NameSet the name used for a mailbox. Up to 20 characters can be used for the name.Note • The buttons on the control panel can also be used for the entry.

Delete Document after RetrievalSet whether to delete a document in a mailbox after the document is retrieved, printed, or transferred by a job flow.

SaveThe document is kept.

DeleteThe document is deleted.


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Delete Documents with Expiry DateWhen an [Document Expiry Date] is set in [Stored Document Settings] under [System Settings], expired documents are deleted at the specified time.For information on the Document Expiry Date, refer to “Stored Document Settings” under "Chapter 10 System Settings" of the User Guide.

Link Job Flow Sheet to MailboxSet or change a link to a job flow, or select and run a job flow.

7 Confirm the entries made in the [Create/Delete] screen and select [Close].


9 Select [Exit].


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Configuration of Network Scanning (Job Template Scanning)

PreparationsThe following software (optional) is required to use the job template scan feature on the machine.

CentreWare Scan Service

Installation OverviewThis section describes the configuration procedure to use the job template scan function on the machine.The following is the procedure to use the job template scanning.

Enabling Port and Setting TCP/IPEnable the SNMP port, Internet Service (HTTP) port, and FTP client port, and set an IP address on the machine.

Configuring the SNMP portConfigure the transport protocol for the SNMP port using CentreWare Internet Services.

Enabling Port and Setting TCP/IPIn order to use CentreWare Scan Service on the machine, enable the port and set the IP address. The procedure for setting the machine is as follows.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable the SNMP port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [SNMP] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [Port Settings] screen is displayed.8) Enable the FTP client port and the Internet service (HTTP) port as above.9) Select [Close] repeatedly until the [Network Settings] screen is displayed.

Configuration of Network Scanning (Job Template Scanning)

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5 Select [Exit].


Configuring the SNMP PortConfigure the transport protocol for the SNMP port using CentreWare Internet Services.







4 Click [Start Port].


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5 Select the [UDP] check box under [SNMP].


1) Click the [Apply New Settings].2) Enter the System Administrator user ID and password into [User Name] and

[Password], and click [OK].Note • The default user ID is “11111” and the default password is “x-admin”.


Configuration on a ComputerThe following describes the configuration for a computer.For information on the operating environment and installation procedure of CentreWare Scan Service (optional) and the computer configuration procedure, refer to CentreWare Scan Service Installation Guide.

Configuration of Scan to FTP/SMB

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PreparationsPrepare the following to use the Scan to FTP/SMB feature.

Using with FTPWhen using with FTP transmission, one of the following FTP servers and an account to FTP servers (login name and password) are required.

Microsoft Windows Server 2003FTP service of Microsoft Internet Information Server 6.0

Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft Windows NT Workstation 4.0, Microsoft Windows 2000 Professional, or Microsoft Windows XPFTP service of Microsoft Internet Information Server 3.0 or later

Mac OS XFTP service of Mac OS X 10.1.5/10.2.x/10.3.8/10.3.9/10.4.2

Novell NetWareFTP service of NetWare 5.11 or 5.12Refer to the manual provided with the software for how to configure the FTP service.

Using with SMBWhen using with SMB transmission, a computer running on the following OS which includes a shared folder function is required.

Microsoft Windows 98

Microsoft Windows Me

Microsoft Windows NT 4.0

Microsoft Windows 2000

Microsoft Windows Server 2003

Microsoft Windows XP

Installation OverviewThis section describes the configuration procedure to use Scan to FTP/SMB on the machine.The following is the procedure to use the Scan to FTP/SMB feature.

Enabling Port and Setting TCP/IPEnable the FTP port and SMB port, and then set the machine's IP address.

Preparing a FTP folder or SMB folderCreate a folder for transmission destinations on the computer.


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Enabling Port and Setting TCP/IPIn order to use Scan to FTP/SMB, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).


1) Press the <Log In/Out> button.2) Enter the user ID using the numeric keypad or a keyboard displayed by pressing




2 When using the SMB protocol, enable the SMB port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [SMB] and then select [Change Settings].5) Select [Port Status] and then select [Change Settings].6) Select [Enabled] then select [Save].7) Select [Close] repeatedly until the [port Settings] screen is displayed.

3 When using the FTP protocol, enable the FTP client port.

1) Select [FTP Client] and then select [Change Settings].2) Select [Port Status] and then select [Change Settings].3) Select [Enabled] then select [Save].4) Select [Close] repeatedly until the [Network Settings] screen is displayed.

4 Set an IP address.If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.1) Select [Protocol Settings].2) Select [TCP/IP - Get IP Address] and then select [Change Settings].3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual], and then



4) Select [TCP/IP - IP Address] and then [Change Settings].5) Enter the IP address using the numeric keypad.Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the



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6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that either the SMB port or FTP client port is enabled and the IP addresses are configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

Configuration on the ComputerThe following describes the configuration procedure for the computer.

Using with FTPCreate a folder for transmission destinations to the server which log in.

Using with SMBCreate a folder on the computer and configure it as shared folder.


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Configuration of the Job Flow

Installation OverviewThis section describes the configuration procedure to use the job flow scanning on the machine.The following is the procedure to use the job flow scanning.

Enabling Port and Setting TCP/IPEnable the SOAP port, Internet Service (HTTP) port, and SNMP port, and set IP addresses on the machine.

Configuring the SNMP portConfigure the transport protocol for the SNMP port using CentreWare Internet Services.

Configuration on the ComputerCreate job flows used for scanned documents.

Enabling Port and Setting TCP/IPIn order to use the job flow service, enable the SOAP port, SNMP port, and Internet service (HTTP) port, and set IP addresses. The procedure for setting the machine is as follows.Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Enable the SOAP port.

1) Select [System Settings].2) Select [Network Settings].3) Select [Port Settings].4) Select [SOAP] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] and then select [Save].7) Select [Close] repeatedly until the [Port Settings] screen is displayed.

3 Enable the SNMP port.

1) Select [SNMP] and then select [Change Settings].2) Select [Port Status] and select [Change Settings].3) Select [Enabled] then select [Save].

Configuration of the Job Flow

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4) Select [Close] repeatedly until the [Port Settings] screen is displayed.5) Enable the Internet service (HTTP) port as above.6) Select [Close] repeatedly until the [Network Settings] screen is displayed.




4) Select [TCP/IP - IP Address] then [Change Settings].5) Enter the IP address using the numeric keypad.Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" should be a numeric value in the






6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that the SOAP, SNMP port and the Internet service (HTTP) port are enabled and the IP addresses are configured.For information on how to print a settings list, refer to "Print Report/List" under "Chapter 12 Machine Status" in the User Guide.

Configuring the SNMP PortConfigure the transport protocol for the SNMP port using CentreWare Internet Services.





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4 Click [Start Port].

5 Select the [UDP] check box under [SNMP].


1) Click the [Apply New Settings].2) Enter the System Administrator user ID and password into [User Name] and

[Password], and click [OK].Note • The default user ID is “11111” and the default password is “x-admin”.


Configuration on the ComputerCreate job flows used for scanned documents.For details on creating job flows, refer to the manual contained in the CD-ROM of the Driver CD Kit.

12 Using the iFax Service

This chapter describes how to use the Internet fax (iFax) service on the machine.

iFax Overview ...........................................................................................114

Preparations .............................................................................................114

Installation Procedure ...............................................................................115


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iFax Overview

When the fax feature is enabled and equipped with an optional Internet Fax kit, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines. Also, the machine can receive e-mails transmitted from machines which support the iFax service.Refer to "About Internet Fax" under "Chapter 4 Fax" in the User Guide for details of iFax.

Note • An optional package is necessary. For details, contact our Customer Support Center.

Preparations

The following describes the necessary conditions to use iFax on the machine.

System Requirements for the Machine

Internet Fax kit

The machine is connected to the network and communication through TCP/IP is available.

The environment is prepared for e-mail exchange.


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Installation OverviewThis section describes the configuration procedure to use the iFax feature on the machine. The following is the procedure to use the iFax feature.

Enabling the port and Setting TCP/IPEnable the ports which are used for the iFax feature, and set an IP address of the machine.

Configuring the e-mail environmentConfigure the items for the iFax feature on the machine.

Note • Configuration can also be performed using CentreWare Internet Services.

Enabling the Port and Setting TCP/IPFirst enable the ports for the e-mail feature, then set the IP address. The procedure for setting the machine is as follows.Note • The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).


1) Press the <Log In/Out> button. 2) Enter the user ID using the numeric keypad or a keyboard displayed by pressing

[Keyboard], and select [Confirm]. Note • The default user ID is "11111". When using the Authentication feature, a password is

required. The default password is "x-admin".


2 Enable the ports which are used for E-mail.

1) Select [System Settings]. 2) Select [Network Settings]. 3) Select [Port Settings]. 4) Select [Receive E-mail] and then select [Change Settings].5) Select [Port Status] and select [Change Settings].6) Select [Enabled] then select [Save]. 7) Select [Close] repeatedly until the [Port Settings] screen is displayed. 8) Enable the [Send E-Mail - Port] as above. 9) Select [Close] repeatedly until the [Network Settings] screen is displayed.

3 Set the IP address.If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address. 1) Select [Protocol Settings]. 2) Select [TCP/IP - Get IP Address] and select [Change Settings].


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3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then select [Save]. If you select anything other than [Manual], proceed to Step 4.

Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service) server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services" (P.55).

4) Select [TCP/IP - IP Address] and select [Change Settings]. 5) Enter the IP address using the numeric keypad. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range

from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • When you make an entry mistake, press the <C> (Clear) button and enter again.• When moving to the next value without entering all 3 digits, select [Next].

6) Select [Save].7) Configure [TCP/IP – Subnet Mask] and [TCP/IP – Gateway Address] as above. Note • Enter address in the format "xxx.xxx.xxx.xxx". xxx should be a numeric value in the range

from 0 to 255. However, 224 or 225.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. • Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and

255. However, you cannot use 0 between non-zero values. • If you do not set the gateway address, enter "0.0.0.0".


5 Select [Exit].


Configuring the E-mail EnvironmentThe following describes the configuration procedure for the e-mail environment. Note • The configuration can also be performed using CentreWare Internet Services.For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).






2 Set an E-mail address, host name, and domain name.

1) Select [System Settings].2) Select [Network Settings].3) Select [Machine E-mail Address/Host Name].4) Select [E-mail Address] and then select [Change Settings].5) Enter an E-mail address using the keyboard displayed.6) Select [Save].7) Set a host name and a domain name as above.8) Select [Close].


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Host name : myhost




1) Select [Others].2) Select [E-mail Receive Protocol] and then select [Change Settings].3) Select either [SMTP] or [POP3] as appropriate for your environment.4) Select [Save].5) Select [Close].


server.


If [POP3] has been selected for the [Mail Receiving Protocol]1) Select [E-mail Receiving Protocol Send/Receive Settings].2) Select [POP3 Server Settings] and set the following items for the POP3 server.





[POP3 Server Name]Enter an server name if [By Server Name] has been selected for [POP3 Server Setup].

[POP3 Server Port Number]Enter a value in the range from 1 to 65535.


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[POP3 Server Check Interval]Set the interval for checking E-mail on the POP3 server.




3) Select [Save].4) Select [Close].

4 Configure the E-mail transmission

1) Select [SMTP Server Settings] and then set the following items for the SMTP server.





[SMTP Server Name]Enter a server name if [By Server Name] has been selected for [SMTP Server Setup].




Note • If [POP before SMTP] has been selected, the POP3 settings must be set.

[SMTP AUTH Login Name]Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication].

[SMTP AUTH Password]Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in the [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].

5 Configure the Domain filter.



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2) Select [Close] repeatedly until the [Network Settings] screen is displayed.


1) Select [PKI (Public Key) Settings].2) Select [S/MIME Settings] and set the following items.

Device Certificate - S/MIMELink a certificate to the machine. For information on creating a certificate, refer to "HTTP" (P.77).






Digital Signature - Outgoing E-mailSet whether to always attach a digital signature to E-mail or select a digital signature when sending E-mail.

Digital Signature - Outgoing iFAXSet whether to always attach a digital signature to E-mail or select a digital signature when sending iFAX.



8 Select [Exit].



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Testing iFax

Send from the Machine to a Computer Test the iFax transmission from the machine.

1 Select [Fax/Internet Fax] on the [All Services] screen to display the [Fax/Internet Fax] screen.

2 Select [iFax/Fax] several times to display "iFax" at the destination address column.

3 Enter a destination address.

4 Press the <Start> button to transmit.

5 Check if the computer can receive e-mail.

If the computer could not receive e-mail, refer to "Problem Solving" (P.133).

13 Security

This chapter describes the configuration to utilize the security services on the machine.

Security Service Overview........................................................................122

Configuration of HTTP Communication Encryption ..................................123

Configuration of E-mail Encryption/Digital Signature................................126

Configuration of Scan File Signature (PDF/DocuWorks Signature) .........130

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Security Service Overview

Communication Security ServiceThe communication data between the machine and computers on a network can be encrypted.For information on how to encrypt data, refer to the CentreWare Internet Services online help.

Encryption of the HTTP Communication from a Client to the Machine (SSL/TLS Server)The SOAP port, Internet service (HTTP) port, IPP port, and WebDAV port use the HTTP server of the machine.The SSL/TLS protocol is used to encrypt the HTTP communication form a client to the machine.**Registered certificates or certificates created by CentreWare Internet Service(valid for 1 year) can be used as SSL/TLS certificates used on the SSL/TLS server.Note • When using certificates that have already been created, import them with CentreWare

Internet Services.• By enciphering HTTP communication, communication data can be enciphered at the time of

printing using IPP (SSL encrypted communication).

Encryption of the HTTP Communication from the Machine to a Remote Server (SSL/TLS Client)The SSL/TLS protocol is used to encrypt the HTTP communication with a remote server.No certificate is required in general. However, if a remote server is set to require a SSL client certificate, a SSL/TLS certificate must be registered from CentreWare Internet Services to the machine.**Registered certificates can be used When verification of server certificates is enabled to verify a remote server, the root certificate of the remote server must be registered from CentreWare Internet Services to the machine to verify the SSl/TLS certificate of the remote server.Note • When using certificates that have already been created, import them with CentreWare

Internet Services.

E-mail Encryption/Digital SignatureS/MIME is used for E-mail Encryption/Digital Signature. To user S/MIME on the machine, S/MIME certificates are used.**Registered certificates can be used as S/MIME certificates.Note • When using certificates that have already been created, import them with CentreWare

Internet Services.

Scan File Security Services

Encryption/Digital Signature of PDF/DocuWorks DocumentsPDF and DocuWorks documents can be encrypted. Digital signatures are also available for PDF and DocuWorks documents.No certificate of the machine is required to encrypt PDF and DocuWorks documents. However, When adding digital signatures to PDF or DocuWorks documents, scan file certificates of the machine are used.**Registered certificates can be used as scan file certificates.When using certificates that have already been created, import them with CentreWare Internet Services.

Configuration of HTTP Communication Encryption

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Installation OverviewThe following is the procedure for HTTP Communication Encryption.

Configuration on the MachineConfigure a certificate to the machine. No certificate is imported on the machine in the default settings. Import certificates for a SSL server as needed. The following is the methods to set a certificate.- Configuring certificates by CentreWare Internet ServicesTwo methods are available depending on types of certificates.- Create a self-certificate on the machine, and enable HTTPS.- Enable HTTPS, and import a created certificate on the machine.

Configuration on a ComputerUse addresses beginning with "https".

Configuration on the MachineTwo methods are available to configure certificates by CentreWare Internet Services: creating a self-certificate (for SSL server), and importing a created certificate on the machine.This section describes how to create a self-certificate (for SSL server).Important • When performing SSL communication using a self-certificate created on the

machine, or a certificate with which the character code is indicated by UTF-8, the following phenomena occur.• If Internet Explorer is used with Windows 98E or earlier, the issuer/issuing place of the

certificate will not be displayed correctly.• SSL connection will not be made if Internet Explorer is used with Mac OS X 10.2 or later.

This is because the operating system cannot recognize the character code (UTF-8) of the certificate. Use Netscape 7 in the above-mentioned OS environments.

For information on how to import created certificates, refer to the CentreWare Internet Services online help.Important • When importing a certificate, if the same certificate has been already registered in [Local

Device] or [Others], the certificate cannot be imported. Delete the registered certificate before importing.

For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).

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2 Enter the machine’s IP address or the Internet address to the address entry column on the web browser, and press the <Enter> key.





4 Click [+] on the left of [PKI Settings (Public Key)] to display the items in the folder.

5 Click [SSL/TLS Settings].

6 Generate a certificate.

1) Click the [Generate Self-Certificate] button.2) Set [Size of Public Key] as necessary.3) Set [Issuer] as necessary.4) Click the [Generate Certificate] button. When a screen to enter the user name and

password appears, enter the System Administrator user ID and password into [User Name] and [Password], and then click [OK].

Note • The default user ID is "11111" and the default password is "x-admin".

7 Refresh the web browser.



10 Select the [Enable] check box for [HTTP-SLL/TLS Communication].

11 Set [HTTP-SLL/TLS Port Number].Note • Do not use the numbers of any other ports.


1) Click the [Apply New Settings]. 2) The right frame on the web browser will change to the machine reboot display.3) Click [Reboot]. The machine will reboot and the setting values will be reflected.

Configuration on a ComputerThe following describes the configuration for a computer.When encrypting communication between a web browser and the machine, enter an address beginning with "https" instead of "http" into the address column in the web browser.

Example of the IP address entryhttps://192.168.1.1/

Example of the Internet address entryhttps://myhost.example.com


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When encrypting the IPP communication (Internet printing), enter an address beginning with "https" instead of "http" as the URL of a printer that is selected from [Add Printer].For detail information on the settings, refer to the manual in the CD-ROM of the Driver CD Kit.

No settings are needed to use the SOAP port and WebDAV port.

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Configuration of E-mail Encryption/Digital Signature

Installation OverviewThe following is the procedure for E-mail Encryption/Digital Signature.

Configuration on the MachineConfigure a certificate to the machine. No certificate is imported on the machine in the default settings.

Configuration on a ComputerPrepare a certificate that is suitable for E-mail Encryption/Digital Signature.

Configuration on the MachineTo configure certificates by CentreWare Internet Services, first encrypt HTTP communication, import a created certificate to the machine, and then enable S/MIME. For information on the settings for encrypting HTTP communication, refer to "Configuration of HTTP Communication Encryption" (P.123)For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).


2 Enter the machine's IP address or the Internet address beginning with "https" to the address entry column on the browser, and press the <Enter> key.


Example of the Internet address entryhttps://myhost.example.com/

Note • When specifying a port number, add ":" and a port number to the end of the Internet address.


4 Confirm that [Machine E-mail Address] of [Machine Details] is filled.


6 Click [Certificate Management].

7 Import a certificate.Important • When importing a certificate, if the same certificate has been already registered in [Local


1) Enter the [Password].2) Enter the [Re-enter Password]3) Enter a file name you want to import. Or select a file to be imported from a dialog

box displayed by clicking the [Browse] button and then click [Save].4) Click the [Import] button. When a screen to enter the user name and password

appears, enter the System Administrator user ID and password into [User Name] and [Password], and then click [OK].



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10 Configure the certificate.

1) Click [Certificate Management].2) Select [Local Device] for [Category], [S/MIME] for [Certificate Purpose], and then

click the [Display the List] button.3) Select the owner of the certificate to be set.4) Click the [Display Certificate] button.5) Click the [Select Certificate] button.6) Click [Reboot]. The machine will reboot and the setting values will be reflected.




14 Select the [Enable] check box for [S/MIME Communication].


1) Click the [Apply New Settings]. 2) The right frame on the web browser will change to the machine reboot display.3) Click [Reboot]. The machine will reboot and the setting values will be reflected.

16 Configure the settings for S/MIME.

1) Refresh the web browser.2) Click [+] on the left of [PKI Settings (Public Key)] to display the items in the folder.3) Click [S/MIME Settings] and set the following items.



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Certificate Auto StoreSelect whether to automatically store the certificate when receiving E-mail with a S/MIME certificate sent from an address registered in the address book.

Receive untrusted e-mailSet whether to receive untrusted E-mail or not.


Digital Signature - Outgoing E-mailSet whether to always attach a digital signature to E-mail, or select a digital signature when sending E-mail.

Digital Signature - Outgoing iFAXSet whether to always attach a digital signature to iFAX, or select a digital signature when sending iFAX.

4) +Click the [Apply New Settings] button.

Configuration on a ComputerThe following describes the configuration for a computer.

Sending scanned data by S/MIME encrypted E-mail from the machine to a computerIt is necessary to register a personal certificate of a sender’s E-mail address on the machine. When registering a personal certificate on the machine, a root certificate should be included in the personal certificate.For information on how to import a certificate, refer to the CentreWare Internet Services online help.

Sending E-mail with S/MIME digital signature from the machine to a computerNo settings are required on a recipient computer.


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Sending S/MIME encrypted e-mail by E-mail printing from a computer to the machine It is necessary to register a S/MIME certificate of the machine on the computer.There are two methods to set a S/MIME certificate of the machine to the computer:

Sending e-mail with S/MIME digital signature from the machine to the computerTo send e-mail with a S/MIME digital signature from the machine, configure to attach digital signature when sending E-mail in the [Digital Signature - Outgoing E-mail] settings.

Exporting a S/MIME certificate to the computer using CentreWare Internet Services and registering the exported S/MIME certificate in a certificate store of an E-mail application

For information on how to export a certificate, refer to the CentreWare Internet Services online help. For information on how to register a certificate in an E-mail application, refer to manuals provided with the application.

Sending E-mail with S/MIME digital signature from a computer to the machineIt is necessary to register a personal certificate of a sender's E-mail address, an intermediate certificate authority certificate of the personal certificate, and a root certificate to the machine.For information on how to import a certificate, refer to the CentreWare Internet Services online help.

Supported E-mail applicationsE-mail applications that can send and receive E-mail to and from the machine are as follows:

Outlook 2000/2002/2003

Outlook Express 6

Netscape 7.x

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Configuration of Scan File Signature (PDF/DocuWorks Signature)

Installation OverviewThe following is the procedure for Scan File Signature (PDF Signature/DocuWorks Signature).

Configuration on the MachineRegister a certificate to the machine.No certificate is imported on the machine in the default settings.

Configuration on a ComputerPrepare for verification of a PDF signature or DocuWorks signature of ApeosPort.

Configuration on the MachineTo configure certificates by CentreWare Internet Services, first encrypt HTTP communication, import a created certificate to the machine, and then set it as scan file certificate. For information on the settings for encrypting HTTP communication, refer to "Configuration of HTTP Communication Encryption" (P.123)For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services" (P.55).


2 Enter the machine's IP address or the Internet address beginning with "https" to the address entry column on the browser, and press the <Enter> key.


Example of the Internet address entryhttps://myhost.example.com/

Note • When specifying a port number, add ":" and a port number to the end of the Internet address.



5 Click [Certificate Management].

6 Import a certificate.Important • When importing a certificate, if the same certificate has been already registered in [Local


1) Enter the [Password].2) Enter the [Re-enter Password]3) Enter a file name you want to import. Or select a file to be imported from a dialog

box displayed by clicking the [Browse] button and then click [Save].

Configuration of Scan File Signature (PDF/DocuWorks Signature)

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4) Click the [Import] button. When a screen to enter the user name and password appears, enter the System Administrator user ID and password into [User Name] and [Password], and then click [OK].




9 Configure the certificate.Note • This procedure is unnecessary for DocuCentre series.

1) Click [Certificate Management].2) Select [Local Device] for [Category], [Scan File] for [Certificate Purpose], and then

click the [Display the List] button.3) Select the owner of the certificate to be set.4) Click the [Display Certificate] button.5) Click the [Select Certificate] button.6) Click [Reboot]. The machine will reboot and the setting values will be reflected.

10 Configure the settings for PDF Signature/DocuWorks Signature.

1) Refresh the web browser.2) Click [+] on the left of [PKI Settings (Public Key)] to display the items in the folder.3) Click [PDF/DocuWorks Security/Signature] and then set the following items.

PDF SignatureSelect the setting for PDF Signature from [No Signature], [Always Add Visible Signature], [Always Add Invisible Signature], or [Select When Sending].

DocuWorks SignatureSelect the setting for DocuWorks Signature from [No Signature], [Always Add Signature], or [Select When Sending].

4) Click the [Apply New Settings].

Configuration on a ComputerThe following describes the configuration for a computer.

Sending a DocuWorks security certificate file from the machine to a computerIt is necessary to register a personal certificate of a person to whom the data is disclosed on the machine, and then register the certificate to the address book.When registering a personal certificate on the machine, the root certificate should be included in the personal certificate.For information on how to import a certificate, refer to the CentreWare Internet Services online help.

Sending a PDF or DocuWorks signature file from the machine to a computerConfirm if the root certificate of the certificate for the scan file signature of the machine is registered on the recipient’s computer.

14 Problem Solving

This chapter describes how to troubleshoot network related problems, and important notes and restrictions.

SMB ..........................................................................................................134

NetWare....................................................................................................138

TCP/IP ......................................................................................................142

EtherTalk ..................................................................................................146

Bonjour .....................................................................................................148

CentreWare Internet Services ..................................................................149

Scanner Features .....................................................................................151

E-Mail Features ........................................................................................153

Internet/Intranet Connection .....................................................................154

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SMB

This section describes the troubleshooting, and notes and restrictions when using SMB.

TroubleshootingThe possible causes, check points, and remedies for problems when using SMB are as follows.

When you cannot communicate with the printer

When you cannot communicate with the printer or other SMB machines

When you cannot print

Cause Check point Remedy

The computer and the machine are using different protocols.

While [Search for Other Computers] ([Start] > [Search] > [Other Computers]) on the computer is showing the printer, [Network Computer] does not show the printer.

Configure the machine and each computer to use the same SMB operational protocol.

The machine belongs to different networks (subnets).

While [Search for Other Computers] ([Start] > [Search] > [Other Computers]) on the computer is showing the printer, [Network Computer] does not show the printer.

When the machine and the computers are on different networks, consult your network administrator.

The host name for the machine is already in use.

Print out the [System Settings List] to confirm if “Repetitive Host Name” is printed in the SMB status information.

Use the CentreWare Internet Services to change the host name to a unique name, or initialize the machine settings to its default.


If [Auto Master Mode] of SMB is set to [On], the number of machines whose information can be stored is limited that depends on the network environment.

The machine or other SMB machines cannot be searched from the Network Computers icon.

Confirm the setting of [Auto Master Mode] of SMB. If enabled, change the setting to [Off].


The machine is processing a request from a different computer.(When the [SMB (Spool)] is set to [Off])

Confirm the machine is processing a print job. (A write error dialog should be displayed to indicate that there is no room for the print queue available.)

Wait till the machine finishes processing the print job, or change the machine setting to [Spool] mode.

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When you cannot delete documents from the [Printer] window

Others

Notes and RestrictionsThe following are the notes and restrictions for using SMB.

Configuration on the MachineIP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator.

Subnet Mask and Gateway addresses may be necessary depending on the network environment. Confirm with the network administrator and set up the necessary items.

When the port status is set to [Enable], it sometimes automatically switches to [Disable] if the machine has insufficient memory. If this happens, either set an unused port to [Disable], or adjust the assigned memory size.

Number of connections to the machine exceeded the maximum connections allowed.

Confirm if the machine is processing simultaneous processing requests (print requests, status queries, etc.) from multiple computers. (A write error dialog should be displayed to indicate that no more remote computers can be connected.)

Wait for a while and retry printing.


You are trying to delete all print data displayed in the [Printer] window. (Only the system administrator is allowed to delete all data.)

Confirm whether you are trying to delete the print data from the [Printer] menu. ([Clear Print Jobs] menu.)

Select the print data to be deleted, and delete from the [Document] menu in the [Printer] window. ([Cancel Printing] menu.)

The print data has a different owner.

Confirm if the name displayed as the owner for the selected print data and the user's login name to Windows are the same.

Login to Windows using the owner's name and then delete the print data.

Service Pack 4.0 or later is not installed.(For Windows NT 4.0.)

Confirm the Service Pack version which is displayed when Windows NT 4.0 is starting up.

Install Service Pack 4.0 or later.

Symptom Remedy

The message "Unknown document name" is displayed at the job name in the job history instead of the correct job name.

Change the setting of the SMB receiving buffer to [Hard Disk Spool] or [Memory Spool].


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Adjust the receiving buffer [SMB (Spool)] size according to usage. When the receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data.

Configuration on a ComputerIP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator.

When performing network settings (IP address, etc.) on a host under the NIS (Network Information Service) management, consult with the NIS administrator.

Switching Off the PowerCheck the following points when switching off the machine.

When the [SMB (Spool)] is set to [Memory].All print data spooled within the machine memory, including the data which is being printed is erased. The print data will not be found when the machine is powered on again.However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

When the [SMB (Spool)] is set to [Hard Disk].All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on.

When the [SMB (Spool)] is set to [Off].All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again.However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

While PrintingWhen the [SMB (Spool)] is set to either [Hard Disk] or [Memory].If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received.

Note • When the print data has exceeded the receivable size, some computers may immediately re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer.

When the [SMB (Spool)] is set to [Off].While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers.

When a computer's IP address or a computer name is changed.When a computer's IP address or a computer name is changed, queries and cancel processes from the machine will not be performed correctly. Switch the machine off and on when there is no print data in the receiving buffer.

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Note • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. For information on the operation, refer to “Job Status" in Chapter 11 of the User Guide.

When the machine is off-line.If a computer instructs a print job while the machine is off-line, the machine will not receive the data and a write error dialog will be displayed on the computer.

Deleting jobs.For Windows NT 4.0, jobs can be deleted if Service Pack 4 or later is installed. A write error will be displayed if the job is deleted while it is being received. In this case, [Retry] displayed on the error dialog is of no use.

Environment for Printing through SMBWhen using Windows NT 4.0, Windows 2000, or Windows XP, If [Unicode Support] is enabled, no printing is available on the SMB environment.

When printing through the SMB port on Windows XP, the user name may not be displayed correctly.

SMB AuthenticationWhen an IP address or a host name is used to designate the authentication server for SMB authentication, even if the domain name is not correct, if a correct user name and password are entered, the authentication succeeds.

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NetWare

The possible causes, check points, and remedies for problems when using NetWare are as follows.



Network equipment (hubs, etc.) are not supporting automatic frame type detection.

Check the network equipment to see if the data link indicator of the port where the machine is connected is lit. Confirm if the frame types used by the file servers on the network are standardized.

Set the machine's frame type to the same type as the connected file server.

A problem occurred on the network between the computer and the machine.

Use NWADMIN on the computer to confirm if the machine object can be browsed.*

Replace the faulty network cable installed between the computer and the machine.

Job sender (user or group name) is not specified in [User] for the print queue.

Use NWADMIN from a computer to confirm that the print queue object [User] information lists the job sender (user or group name).*

Re-transmit the print data to the print queue whose [User] information includes the job sender (user or group name).

Use NWADMIN from a computer to register job sender (user or group name) to the [User] of the [Print Queue].*

Job transmission to the print queue is prohibited.

Use PCONSOLE to confirm if [User can register to the queue] is set to [Yes] under [Current Queue Status] of the [Print Queue].

Use PCONSOLE to set the item to [Yes].

Use NWADMIN on the computer to confirm if the [Recognition] of the print queue has the operator class checked.*

Use NWADMIN on a computer to confirm if the [Recognition] of the print queue has each item of the operator class checked.*

Job sender (user or group name) is not specified in the user setting for the print server.

Use NWADMIN from a computer to confirm that the print server's [User] information lists the job sender (user or group name).*

Re-transmit the print data to the print queue whose [User] of the [Print Server Information] includes the job sender (user or group name).

Use NWADMIN from a computer to register job sender (user or group name) to the [User] information of the print server.*

The print queue where the user has transmitted the print data, is not assigned to the machine.

Use NWADMIN from a computer to check the print queue [Assignment] to see if the machine is in the printer list serviced by the print queue.*

Re-transmit the print data to the print queue which is assigned to the machine.*

Use NWADMIN from a computer to add the print queue to the machine.*

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Print data format and the print environment settings on the computer do not match.

-If the computer is running on Windows, set it not to output <Ctrl>-D.

The number of print queues set for the machine exceeds the maximum number of supported queues on the machine.

Use NWADMIN from a computer to check the machine's [Assignment] print queue list to see if the desirable print queue is assigned to the machine.*

Re-transmit the print data to the print queue which is assigned to the machine.*

The slave file server is not configured. ([Bindery Service] mode)

Use PCONSOLE from a computer to confirm if the slave file server is registered to the [Service NetWare Server] on the print server indicated by the [Print Server Information].*

Use PCONSOLE from a computer to register the slave file server and propagate the configuration parameters.

Printer types do not match. Use PCONSOLE from a computer to confirm if the printer type is set to parallel, port is set to LPT1 and location is set to automatic mode (local) under [Print Server Information] > [Printer] > [Printer xxx Environment Configuration].*

Use PCONSOLE from a computer to set the printer type to parallel, port to LPT1, location to automatic mode (local) and propagate the configuration parameters.*

The slave file server configuration is mismatched. ([Bindery Service] mode)

Use PCONSOLE from a computer to confirm if the printer type is set to [Defined Elsewhere] under [Print Server Information] > [Printer] > [Printer xxx Environment Settings].*

If not set to [Defined Elsewhere], change to [Defined Elsewhere] and propagate the configuration parameter.*

The form number on the print data and the form number set to the printer do not match.

Use NWADMIN on a computer to select the machine and confirm that the start number of the form in the environment setting matches the number in the print data.*

Use NWADMIN from a computer to match the [Start Form] number in the machine's environment setting to the number in the print data.*

The level settings for the IPX checksum do not match.

Use the set command from the console screen on the file server and confirm whether the IPX checksum is set to level 2.

Enter the following command from the console screen on the file server to set the IPX checksum to either level 0 or level 1.set Enable IPX Checksum=x (x = 0 or 1)

The level settings for the NCP packet signature do not match.

Use the set command from the console screen on the file server confirm whether the NCP packet signature is set to level 3.

Enter the following command from the console screen on the file server to set the NCP packet signature to either level 0, 1, or 2, and restart the file server. set NCP Packet Signature Option=x (x = 0, 1, or 2)

The default device name is incorrect.

Print out either the [System Settings List] to confirm the last 6 digits (3 bytes) of the Ethernet address.

Set the device name using the correct Ethernet address.

Set the device name different from the default name.


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*:Refer to NetWare Online Documentation for configuration and operations.

When "Switch the machine off" is displayed

When the print output is not as you expected

The directory tree name is not configured.

Print out the [System Settings List] to confirm if the tree name is specified.

Set the tree name.

The context is not set. Print out the [System Settings List] to confirm if the context is specified.

Set the context.

Connected to a different printer object.

Use NWADMIN from a computer to confirm if the correct object is assigned using the layout information of the print server.*

Use Driver CD Kit CD-ROM from a computer to correctly set the file server name/tree name/context/active mode.

Use the CentreWare Internet Services from a computer to correctly set the file server name/tree name/context/active mode.

The NetWare port on the machine is not set to “Enable”.

Print out the [System Settings List] to confirm if the NetWare port is enabled.

Enable the NetWare port.

The file server is down. Search for the file server using the [Network Neighborhood].

Start the file server.

There is another device on the network with an identical device name.

Switch off the machine and use NWADMIN from a computer to confirm that the status of the printer object is “Standby”.

Use the Driver CD Kit CD-ROM from a computer to set a different device name.

The NetWare port is not functioning.

Print out [System Settings List] to confirm if the network number is left to “0000000” (NetWare server is down) if using IPX/SPX. If using TCP/IP, confirm if the IP address is left to “0.0.0.0” (static address unspecified, or the DHCP server is down).

For the case of IPX/SPX, start the NetWare server. For the case of TCP/IP, either set a static IP address or start the DHCP server.


A NetWare problem occurred.-

Restart the machine.Switch on the machine after the display completely disappears.


The print language of the print data and the print language configured on the machine are different.

Confirm the print language on the machine.

Match the print language of the print data and the print language configured on the machine.


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When no notification is receivedThe possible causes, check points and remedies when no notification is received on the computer which instructed a print job are as follows.

When the printing problems are not notified

When the completion of the job is not notified


The user is not listed on the print server notification recipients.

Use PCONSOLE from a computer to confirm if the user who transmitted the job, or any groups which the user is a member of is listed under [Print Server Information] > [Printer] > [Printer xxx Environment Settings] > [Notify].

Add the user or a group name where the user is a member of to [Notify].


The [Notify] option is not specified when the computer transmitted the print data.

Confirm if the [Notify] option is specified when transmitting the print data.

Specify the [Notify] option when transmitting the print data.

Netware command [CASTOFF] has been issued on the computer.

-Issue the NetWare command [CASTON] on the computer.

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TCP/IP

This section describes the troubleshooting, and notes and restrictions when using TCP/IP.

TroubleshootingThe possible causes, check points, and remedies for problems when using TCP/IP (LPD) are as follows.

When using Windows 95, Windows 98, or Windows Me

Cause Status display / Check point / Remedy

The machine is connected tothe different network from thecomputer.

Status display

Unable to print (Network Error)

Check point

Confirm with your network system administrator if a router or a gateway is present between the networks where the computer and the machine are connected.

Remedy Connect the machine to the network where the computer is connected.

A connection cannot be established due to a problem on the network between the computer and the machine.

Status display


Check point

None.

Remedy Request your network system administrator to investigate the problem.

The machine's power was switched off after the computer instructed a print job. Or, the computer instructed a print job while the machine is switched off.

Status display


Check point

Check if the machine is on.

Remedy Switch on the machine.

Multiple numbers of computers are instructing print jobs simultaneously to the machine.

Status display


Check point

None.

Remedy None (The print job will automatically be recommenced.)

The computer's available disk storage is insufficient and unable to spool the print file.

Status display

Unable to print (Spool Error)

Check point

Open [My Computer] and right click the disk where the system is installed (e.g. C drive). Select [Properties] from the menu and confirm the available storage.

Remedy Delete unnecessary files to increase available disk storage. Then select [Pause Printing] from the [Document] menu in the [Printer] window to cancel the pause (the print job will restart).

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When using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003


When the print output is not as you expected


The IP address is incorrect. Request your network administrator to check the machine's IP address.

Set a correct IP address on the machine.

The volume of the print data of an instruction from a computer exceeded the maximum receivable volume when the LPD spool is set to memory spool.

Confirm the memory amount for the LPD spool and compare against the volume of the print data transmitted by an instruction.

If the print data is one file and still exceeds the memory amount, divide the file to make one instruction smaller than the memory.

If the print data is multiple files and exceeds the memory amount, decrease the number of files to print at once.

An unrecoverable error occurred during the printing process.

Confirm if any error messages are displayed on the control panel.

Restart the machine.Switch on the machine after the display completely disappears.

The machine is not set to the transport protocol which matches the protocol on the computer.

Confirm the transport protocol selected on the machine.

Select the transport protocol which matches the computer's protocol.

The data format the machine is trying to process does not match the data format of the print data transmitted from a computer.

- Set not to output <Ctrl>-D.


Selected print language on the machine does not match the print language of the print data.

Confirm the selected print language on the machine and the print language of the print data.

Select the print language on the machine to match the print data.

The computer is not using the print driver supplied with the machine (using another company's print driver).

Confirm if the print driver on the computer is the one supplied with the machine.

Select the print driver supplied with the machine on the computer. If it does not appear on the selection list, install the print driver supplied with the machine and then select it. The operation is not guaranteed if another print driver is used.

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When using MacOS X 10.2


Notes and RestrictionsThe following are the notes and restrictions for using TCP/IP (LPD).

Configuration on the MachineIP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator.

Subnet Mask and Gateway addresses may be necessary depending on the network environment. Confirm with the network administrator and set up the necessary items.

When the port status is set to [Enable], it sometimes automatically switches to [Disable] if the machine has insufficient memory. If this happens, either set an unused port to [Disable], or adjust the assigned memory size.

Adjust the receiving buffer [lpd (Spool)] size according to usage. When the receiving buffer [lpd (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data.

Configuration on the ComputerIP addresses are managed throughout the system as a whole. The configuration should be performed only after consulting with your network administrator.

When performing network settings (IP address, etc.) on a host under the NIS (Network Information Service) management, consult with the NIS administrator.

Switching Off the PowerCheck the following points when switching off the machine.

When the [lpd (Spool)] is set to [Memory]All print data spooled within the machine memory, including the data which is being printed is erased. The print data will not be found when the machine is powered on again.However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

When the [lpd (Spool)] is set to [Hard Disk]All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on.


The LPD port is not functioning.

Confirm if the LPD port is enabled.

Enable the LPD port when printing with a printer detected by Bonjour.

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When the [lpd (Spool)] is set to [Off]All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again.However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

While PrintingWhen the [lpd (Spool)] is set to either [Hard Disk] or [Memory]If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received.

Note • When the print data has exceeded the receivable size, some computers may immediately re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer.

When the [lpd (Spool)] is set to [Off]While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers.

When a computer's IP address or a name is changedWhen a computer's IP address or a name is changed, queries and chancel processes from the machine will not be performed correctly. Switch the machine off and on when there is no print data in the receiving buffer.

Note • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. For information on the operation, refer to “Job Status” in Chapter 11 of the User Guide.

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EtherTalk

This section describes the troubleshooting, and notes and restrictions when using EtherTalk.

TroubleshootingThe possible causes, check points, and remedies for problems when using EtherTalk are as follows.

Notes and RestrictionsThe following are the notes and restrictions for using EtherTalk.

Printer NamePrinter names used to be identified by clients are set not to duplicate each other. When assigning a new printer name, If the same printer name has already existed on the network, the system automatically change the printer name on startup. <Rules for changing printer name>Printer names are changed according to the following rules:

Names of 31 characters or lessAdd a number to the end of the printer name. If the same printer name with the number added has still existed on the network, increase the added number by 1.


Documents are printed by a printer that is not selected.

If a printer that is assigned the same printer name has already existed on the network, one of the printer names is automatically changed during boot-up. Therefore, depending on the timing of powering on the printer, the name of the printer assigned may be different from the printer name used before.As a result, the printer name is automatically changed, and documents are printed by a printer that is not selected.

A printer that is assigned the same printer name may exist on the network. Confirm the printer name. If duplicated, change the printer name.

The printer cannot be browsed from clients.

When the machine is turned on while it is not connected to the network, and then connected to the network, the correct printer name, which is used to be identified by clients, may not be assigned to the printer. If the printer name is not registered correctly, clients cannot browse the printer.

Turn the machine on after connecting to the network. When the machine is activated while disconnecting from the network, turn the machine off, connect it to the network, and then turn the machine on.

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Names of 32 charactersChange the last character of the printer name to a number. If the same printer name with the last character changed has still existed on the network, increase the changed number by 1.If the printer name has been changed, when browsing [Protocol Settings] on the [Properties] tab of CentreWare Internet Services, the previous printer name set before the change is displayed. However, the changed printer name is registered on the network, clients can browse the printer using the changed printer name. If the printer is turned off and then on while the printer name has been changed, the printer is activated with the changed printer name. If the same printer name has already existed on the network, the printer name will be changed according to the rules described above on startup.Assign a printer name not to duplicate to other printer names on the network.

Zone NameZone names can be set in [Protocol Settings] on the [Properties] tab of CentreWare Internet Services. However, if the zone name set does not exist on the network to which the printer is connected, the zone name is automatically set as default. To set a zone name, use the zone name that has already existed on the network.

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Bonjour

This section describes the notes and restrictions when using Bonjour.

Notes and RestrictionsThe following are the notes and restrictions for using Bonjour.

Supported Environment for BonjourBonjour is available on Printer Setup Tool (Print Center, Printer Setup Utility) of MacOS X 10.2 or later, or Macintosh computers that use Safari. The discovery feature of Bonjour is available only in the same subnet.

Printer NameIf a printer name or a host name that is already assigned is changed, documents may be printed by a printer that is not selected.

If a printer name or a host name is duplicated on the same network, one of the duplicated names is automatically changed by adding a number to avoid confliction.

When changing a printer name or a host name, because of the limitation on the number or type of characters used, a name differing from the designated name may be assigned in some cases. We recommend not to change printer names or host names.


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TroubleshootingThe possible causes, check points, and remedies for problems when using CentreWare Internet Services.

Symptom Remedy

Cannot connect to CentreWare Internet Services

Is the machine working properly?Check if the machine is powered on.

Is Internet service (HTTP) port activated?Print out the [System Settings List] to confirm.

Is the Internet address correctly entered?Confirm the Internet address again. If the problem persists, enter an IP address to make a connection.

Is a proxy server being used?Depending on the proxy server, connections may not be possible. Set the browser to “Not using proxy server” or set that particular address to “Not using a proxy server”.

The “Please wait” message is displayed throughout.

Wait for a while as instructed.If the status does not change, click the [Refresh] button.If this does not have any effect, confirm is the machine is working properly.

The [Refresh] button is not working.

Are you using a specified browser?Refer to "Network Setting Items (Port/Protocol) for CentreWare Internet Services" (P.59) to confirm if your browser is supported.Selecting the menu on the left

frame does not update the right frame contents.

The screen display is distorted.

Change the window size for the browser.

The latest information is not displayed.

Click the [Refresh] button.

Characters are not correctly displayed.

Use Western European language command. Or, do not use the single byte Kana characters.

The [Apply New Settings] button does not reflect the new settings.

Are all entered values correct?If a value outside of the permitted range is entered, the update will automatically be made within the range.

Is operations using the control panel of the machine being conducted, or has operations using the control panel of the machine been completed.When the automatic reset function is configured, any setting by CentreWare Internet Services is not applied until setting time passes. Wait for a while as instructed.

Clicking the [Apply New Settings] button causes the browser to display “The server has returned ineffective or unrecognizable response” or “No data” message.

Has a correct password been supplied?The entries for Password and Confirm Password do not match. Enter the correct password.

Restart the machine.

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Cannot enter Chinese characters

No Chinese characters can be entered in fields displayed with "∗".

Cannot delete jobs. Wait for a while and click the [Refresh] button.

Symptom Remedy

Scanner Features

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Problem Solving

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Scanner Features

This section describes the troubleshooting, and notes and restrictions when using the scanner features.

TroubleshootingThe possible causes, check points, and remedies for problems when using the scanner features.

When SMB transmission to Windows Server 2003 fails

Others

Notes and RestrictionsThe following are the notes and restrictions for using the scanner features.Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on Network Scan Driver and Mailbox Viewer2.

Retrieving Documents from MailboxWhen [Delete/Save Documents] is set to [Save], the same document can be accessed by multiple clients.


If the time setting on the machine does not agree with that of Windows, SMB transmission using the SMB signature is not available.

Although the user name and password are correctly entered, SMB transmission fails.

Synchronize the time settings of the machine and Windows.

Symptom Remedy

On Windows Server 2003 or Windows XP, users who do not set a password cannot use SMB transmission.

Follow the steps below to change the settings of network access.1. Start Windows, and select [Control Panel] >

[Administrative Tools] > [Local Security Policy].2. Select [Security Settings] > [Local Policies] > [Security

Options].3. Change [Account: Restrict empty password from local

account to console login only] to [Disabled].

On Windows 2000, Windows Server 2003 or Windows XP, SMB transmission using the SMB direct host feature is not available.

The SMB direct host feature (SMB transmission that does not require NetBIOS) is not supported. Change [NetBIOS over TCP/IP] to [Enabled].

SMB transmission is not available when a DFS access path (\\Domain name\Shared name) is designated.

The DFS access path is not supported. Use the UNC path (\\Host name\Shared name) instead.

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When [Delete/Save Documents] is set to [Delete], only one client can access any given document. The document which is being saved or imported by a client cannot be seen by other clients.In both cases, documents can be added to a mailbox while it is accessed.

When documents are retrieved from CentreWare Internet Services, the documents will not be deleted regardless of the setting of [Delete Documents After Retrieval].

DisplayWhen a multi-colored document is scanned, the image cannot be displayed in the correct colors if the display mode is set to fewer colors. Use a display mode which supports more colors than the image.

Using Network Scan Driver and Mailbox Viewer2 SimultaneouslyYou cannot use both the network scan driver and Mailbox Viewer2 on a single computer to make a connection to the machine.A maximum of three computers using either the Network Scan Driver or Mailbox Viewer2 may retrieve documents simultaneously from one machine.

Private Polling from Another Fax MachineWhen another fax machine is instructing private polling, the machine cannot send a scanned document.

Using TIFF FilesThe TIFF files created by either CentreWare Scan Service, or Mailbox Viewer2 are compressed either into the MMR, MH, JBIG, or JPEG format. When opening the TIFF files, use the appropriate application software which supports the format.Note • Mailbox Viewer2 cannot create a TIFF file compressed into JBIG format.

Restriction on Scanning CapacityThe maximum scanning capacity for one page is 297 x 432 mm. For standard sizes, A3 or 11 x 17 inches.

Number of Sheets for Scanning (for Mailbox)A maximum of 999 pages can be scanned in at once for mailboxes. The number of pages may differ depending on the document size and resolution.

Network Reference on SMB EnvironmentOn Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003, if more than 256 shared resources other than shared folders (such as shared printers) are configured, shared resources other than shared folders may be displayed in the shared folder list.

Work group names, server names, shared names and the like on the network may not be displayed alphabetically on the list.

E-Mail Features

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E-Mail Features

TroubleshootingThis section describes causes and recommended remedies for errors that may occur while using the mail notice service, the E-mail printing, iFax, and the E-mail feature.

Symptom Remedy

Cannot receive E-mail (E-mail printing, iFax)

Is the E-mail address for the machine configured?

Is [E-mail Receive] set to [Enabled]?

Are IP addresses for the SMTP server and POP3 server (if POP3 is selected for the incoming mail protocol) configured correctly?

Are the POP3 user name and password entered correctly?

Is the [Domain Filter] imposed?Confirm if your own domain is included in the permitted domain using CentreWare Internet Services.

Are the SMTP server and/or POP server operating properly?Check with your network administrator.

Cannot transmit E-mail (mail notice service, iFax, and E-mail)

Is the E-mail address for the machine configured?

Is the [Mail Notice Service] set to [Enable]? (For mail notice)

Is the [Send E-mail] set to [Enabled]?

Is the IP address for the SMTP server configured correctly?

Are the notification items for transmission set correctly? (For mail notice)Confirm the settings on the property screen using CentreWare Internet Services.

Is the destination address entered correctly?

Is the SMTP server operating properly?Check with your network administrator.

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Internet/Intranet Connection

This section describes the troubleshooting, and notes and restrictions when connecting to the Internet or intranet.

TroubleshootingThe possible causes, check points, and remedies for problems when connecting to the Internet or intranet.

When connection to the Internet/Intranet fails

Cause Remedy

The authentication feature used on the remote server is not supported by the machine.

Only Basic Authentication is supported by the machine. The machine does not support NTLM/digest. For security purposes, use the authentication feature using SSL.

The remote linkage services used does not support the model or accessories of the machine.

Purchase product/model/accessories supported by the remote linkage services.

The IP address is incorrect. Confirm the IP address. If the IP address is not correct, either set the static IP address or solve the IP address using DHCP or Autonet.

The IP gateway address is incorrect.

Set the correct IP gateway address when connecting to the proxy server, or a Web server through the IP gateway.

The subnet mask is incorrect. Set the correct subnet mask corresponding to the environment you use.

The DNS server address is incorrect.

Confirm the DNS server address.

The DNS server selected cannot solve the address.

Select a DNS server that can solve the address.When connecting through the proxy serverSet the IP address of a DNS server that can solve the address of the proxy server.When connecting not through the proxy serverSet the IP address of a DNS server that can solve the destination address.

The address that does not go through a proxy server is incorrect.

Confirm if only addresses not through the proxy server are set. Although addresses not through the proxy server are set with the FQDN formant, if a server is directly accessed using its IP address, the registered server is not excluded. Set an address for the IP address that does not go through the proxy server.Although the address that does not go through the proxy server is directly designated, if a server is accessed using the FQDN format, the registered server is not excluded. Set an IP address with the FQDN formant that does not go through the proxy server.

The desired server, or the proxy server goes down.

Confirm if the desired server or the proxy server runs properly.

Internet/Intranet Connection

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14When connection to a desired Web server fails

The network cable is not connected, or broken.

Confirm if the network cable is properly connected. We recommend the spanning tree environment to establish the environment in which network disconnection rarely occurs.

Communication cannot be established due to loads on the server application.

Wait for a while and try to access again.

An error occurs that is not displayed on the control panel.

When an error occurs while a background processing is running, no massage appears on the control panel. Display the [Job Status] screen, or print the job history report to confirm the result.

Cannot access to the proxy server, firewall, or a Web server due to its access control.

The following types of access control are used. Confirm theconfigured access control.

Address (port) restrictionSSL restrictionUser access restriction (including access right levels)Content blockScheme restriction (cannot use HTTP etc.)Transfer data size restrictionMethod restriction (cannot use POST etc.)HTTP header restriction (only accepting a specified browser etc.)Time restriction (only available during a specific period of time etc.)

No certificate to use the iFlow services is registered.

The iFlow services cannot be used without a certificate. Obtain the certificate of the corresponding product issued by Fuji Xerox, and register it to the product.

Cause Remedy

The settings to use the proxy server is not configured.

In the environment using the proxy server, the machine should be configured to use the proxy server. Otherwise, you cannot connect to a desired Web server. Make the settings to use the proxy server.

The settings to use the proxy server is configured even though the environment does not go through the proxy server.

In the environment that does not use the proxy server such as connecting to an intranet, do not make the settings to use the proxy server.

The proxy server address is incorrect.

When the settings to use the proxy server are configured, you cannot connect to a desired Web server unless the IP address of the proxy server is correct. Set the correct IP address of the proxy server.

When the proxy server requires authentication, cannot connect to the server because the user name or password is incorrect.

Set the user name and password to the machine that are allowed to connect to the proxy server.

Cause Remedy

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Notes and RestrictionsThe following are the notes and restrictions when connecting to the Internet or intranet.

Internet/Intranet ConnectionDepending on Web servers connected, server applications used, or types of the proxy server or firewall, connection to the Internet or intranet may fails.To connect to the Internet or intranet using server application, proxy, or firewall provided by third parties, the following requirements must be satisfied:

Supporting Windows2000, Windows XP, or Windows Server 2003

Being compliant with the following:- RFC2616: Hypertext Transfer Protocol HTTP/1.1

(Standard connection/SSL connection/Proxy authentication)- RFC2617: HTTP Authentication: Basic and Digest Access Authentication

(only Basic authentication is supported, the other authentications are not supported)

- RFC2817: Upgrading to TLS Within HTTP/1.1- RFC2818: HTTP Over TLS

Supporting the HTTP/HTTPS schemes

Supporting the GET/CONNECT/POST methods

Index

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Index

Index

Numerics100BASE-TX ......................................................4010BASE-T ...........................................................4010BASE-T / 100BASE-TX connector ..................17

AActive Mode ........................................................64Add Port Number ................................................69address book ......................................................23Adobe Communication Protocol .................. 33, 61<All Services> button ..........................................28ApeosWare EasyAdmin ......................................22Auto Duplex Module ...........................................14Auto Eject Time ........................................... 33, 61Auto Master Mode ..............................................63Auto Print Delivery Confirmation Mail .................73Auto Print Error Mail ...........................................73

BB Finisher ............................................................15Bonjour ...............................................................79

C<C (Clear)> button ..............................................28center output tray ................................................14CentreWare Internet Services ...............19, 22, 56CentreWare Scan Service ................................104certificate ..........................................................122Check Password ...............................................101<Clear All> button ...............................................28Community Name ...............................................68configuring E-mail environment ................... 23, 94configuring the SNMP port ....................... 105, 111confirming print data (job) status ........................23confirming printer status .....................................23Connection Time-Out ................ 67, 69, 70, 73, 77Consumables Status Notice ...............................82contrast dial ........................................................27control panel ..........................................14, 22, 27<Copy> button ....................................................28<Custom 2> button .............................................28<Custom 3> button .............................................28

DDelete Document after Retrieval .............. 101, 102Delete Documents with Expiry Date ........ 101, 103<Dial Pause> button ...........................................28Digital Signature ...............................................126DNS ............................................................. 66, 69document cover ..................................................14document glass ...................................................14Domain Filter .......................................89, 97, 118

Domain Filtering-Receive ................................... 74Domain Name .................................................... 73domain name ..................................................... 86Dynamic DNS Update ........................................ 73

EE-mail ........................................21, 71, 82, 92, 93E-mail Address ................................................. 116E-mail address ................................................... 86E-mail Encryption ............................................. 126E-mail Printing .................................................... 82e-mail sending/receiving restriction .................... 74enabling a port ................................................... 23Encrypt Password .............................................. 63encryption ......................................................... 122Ethernet .............................................................. 60Ethernet II ........................................................... 40EtherTalk ............................................... 18, 52, 62exit cover ............................................................ 16

FFile Server Name ............................................... 64finisher stand ...................................................... 15finisher top cover button ..................................... 15finisher transport cover ....................................... 15finisher tray ...................................................15, 16front cover ............................................. 14, 15, 16FTP .................................................................. 107FTP client port ..........................................104, 108

HHost Name .......................................... 63, 64, 116host name .......................................................... 86HTTP ............................................................56, 77HTTP port ........................................................... 77HTTPS ............................................................. 123

IIEEE802.3 .......................................................... 40iFax ....................................................... 21, 71, 82Internet Fax kit ................................................. 114Internet Printing Protocol .................................... 48Internet service ................................................. 111Internet Service (HTTP) port .............................. 56<Interrupt> button ............................................... 28Interrupt indicator ............................................... 28IP Address Mask ................................................ 66IP Filter ............................................................... 66IPP ...............................................................48, 69IPP port .............................................................. 48

JJob Completion Notice ....................................... 82

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Index

Job Flow Scanning .............................................92<Job in Memory> indicator .................................27<Job Status> button ...........................................27Job Template Scanning ............................. 92, 104

LLanguage ............................................................64LINE 1 .................................................................17LINE 2 .................................................................17LINE 4 .................................................................17Link Job Flow Sheet to Mailbox ............... 101, 103local printer .........................................................18<Log In/Out> button ............................................27LPD .....................................................................67LPD port ...................................................... 36, 41LPD protocol .......................................................36

Mmachine components .........................................14<Machine Status> button ....................................27Macintosh ...........................................................19Mailbox Name ...................................................101Max.No. of Pages for Split Send ........................75Maximum E-mail Size .........................................75Maximum Sessions ..................................... 63, 77Microsoft Networks .............................................44

NNetWare port ......................................................40network environment ................................... 18, 19network printer ....................................................18Network Scanning ..............................................92Number of Searches ...........................................64numeric keypad ..................................................28

OOne touch button panels ....................................28One touch buttons ..............................................28<Online> indicator ..............................................27outline fonts ........................................................29output tray .................................................... 14, 16

PPJL .....................................................................33Poling Interval .....................................................64POP3 .............................................76, 87, 95, 117POP3 server ..................................76, 87, 95, 117Port 9100 ............................................................70Port 9100 port .....................................................36Port 9100 protocol ..............................................36Port Number .......................................................77PostScript 3 Kit ............................................ 18, 52<Power Saver> button ........................................27power switch .......................................................14print .....................................................................18Print iFax Headers and Contents .......................73Print Mail Headers and Contents ........................73Print Mode ..........................................................33

RReceive E-Mail ................................................. 115receiving E-mail ................................................. 71Receiving Protocol ............................................. 73receiving protocol .................................87, 95, 117registering a mailbox .................................. 23, 101<RESET> button ................................................ 17Response to Read Receipts (MDN) ................... 73<Review> button ................................................ 27

SS/MIME ................................................89, 97, 119Salutation ........................................................... 99scan ................................................................... 20Scan to FTP/SMB .............................................. 92Scan to Mailbox ................................................. 92Send E-Mail ..................................................... 115setting an IP address ......................................... 23setting authentication ......................................... 23setting personal authentication information ....... 23side output tray .................................................. 14SLP .................................................................... 65SMB .....................................................44, 63, 107SMB port .................................................... 44, 108SMTP ............................................ 75, 87, 95, 117SMTP Authentication Password ........................ 75SMTP Authentication User Name ...................... 75SMTP Port Number ............................................ 75SMTP Send Authentication ................................ 75SMTP server ......75, 76, 87, 88, 95, 96, 117, 118SMTP Server Address ....................................... 75SNMP ................................................................. 68SNMP port ............................................... 104, 110SOAP port ........................................................ 110<Speed Dial> button .......................................... 28staple cartridge .................................................. 15<Start> button .................................................... 28<Stop> button .................................................... 28supported frame types ....................................... 40supported interfaces .......................................... 40System Administrator ......................................... 68

TTBCP Filter ...............................63, 65, 67, 69, 70TCP/IP ............................................................... 65TCP/IP protocol .................................................. 36TEL .................................................................... 17tools in the Driver CD Kit .................................... 22touch screen ...................................................... 27Transport Protocol ............................................. 65Tray 1 ................................................................. 14Tray 2 ................................................................. 14Tray 3 ................................................................. 14Tray 5 (bypass) .................................................. 14Tree Name ......................................................... 65

UUnicode Support ................................................ 63UNIX .................................................................. 19USB .................................................................... 61

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Index

USB 2.0 interface connector ...............................17USB interface ......................................................32USB port .............................................................32using the Ethernet interface ................................26using the parallel interface ..................................26using the USB interface ......................................26

Wweb browser .......................................................56WebDAV ...........................................................100WebDAV port ......................................................78Windows 2000 ....................................................19Windows 95 ........................................................19Windows 98 ........................................................19Windows Me .......................................................19Windows NT 4.0 .................................................19Windows Server 2003 .........................................19Windows XP .......................................................19WINS ..................................................................66Workgroup ..........................................................63

ZZone Name .........................................................62

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DocuCentre-II C3000 Network Administrator Guide

Manual GroupHuman Interface Design DevelopmentFuji Xerox Co., Ltd.

ME3663E2-1April 2006

Copyright© 2006 by Fuji Xerox Co., Ltd.