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Do You have a Complaint against Bank Complaints? Do you experience difficulties in your banking transactions? Do you have any complaints about any of the services offered by your bank? Here is how you should go about. 1.Bring the problem to the notice of the counter staff and the officer in-charge. 2.If not satisfied seek a meeting with Branch Manager. 3.Write to the Branch Manager for clarification/redressal. 4.If not satisfied write to the Controlling Office. 5.If you still feel aggrieved write to the Nodal Officer for complaints of the concerned bank. 6.If the Nodal Officer cannot redress your complaints and you still feel aggrieved approach Banking Ombudsman for a satisfactory resolution of the matter. Details of Nodal Officers Sr.N o. Bank Name Office Contact Details Department 1 Vijaya Bank Head Office Name : Shri V Mohandas Shetty Position : General Manager Address : 41/2, M G Road Bangalore - 560001 Tel. No.: Fax No.: Email1:[email protected] Email2: Inspection 2 Regd. & Admn. Office Name : Shri P R Pradeep Position : Deputy Vice-President Address : Indian Express Building, 2nd Floor Kaloor Kochi - 682017 Tel. No.: Fax No.: Email1:[email protected] Email2: 3 City Union Bank Ltd. Central Office Name : Shri T S Ramanujam Position : Deputy General Manager Address : 149, T S R (Big) Street Kumbakonam - 612001

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Page 1: Do You Have Problem in Bank Transactions

Do You have a Complaint against Bank

Complaints?Do you experience difficulties in your banking transactions? Do you have any complaints about any of the services offered by your bank? Here is how you should go about.

1.Bring the problem to the notice of the counter staff and the officer in-charge. 2.If not satisfied seek a meeting with Branch Manager. 3.Write to the Branch Manager for clarification/redressal. 4.If not satisfied write to the Controlling Office. 5.If you still feel aggrieved write to the Nodal Officer for complaints of the concerned    bank. 6.If the Nodal Officer cannot redress your complaints and you still feel aggrieved    approach Banking Ombudsman for a satisfactory resolution of the matter.

Details of Nodal OfficersSr.No

.Bank Name Office Contact Details Department

1  Vijaya Bank  Head Office  

Name : Shri V Mohandas Shetty 

Position : General Manager  

Address : 41/2, M G Road 

Bangalore - 560001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Inspection  

2   Regd. & Admn.

Office 

Name : Shri P R Pradeep 

Position : Deputy Vice-President 

Address : Indian Express Building, 2nd FloorKaloor 

Kochi - 682017 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

3  City Union Bank Ltd.  Central Office 

Name : Shri T S Ramanujam 

Position : Deputy General Manager 

Address : 149, T S R (Big) Street 

Kumbakonam - 612001 

Tel. No.: 

Fax No.: 

Email1:- 

Email2: 

 

4  Centurion Bank of Punjab Limited 

- Name : Arun Kumar Mohanty 

Position : Head- Compliance & Principal Code Compliance Offic 

 

Page 2: Do You Have Problem in Bank Transactions

Address : Modern Centre, `C' Wing, Ground FloorSane Guruji Marg, Mahalaxmi 

Mumbai - 400 011 

Tel. No.:022-67540605 

Fax No.:022- 6754 0033 

Email1:[email protected] 

Email2: 

5 The Saraswat Co-op. Bank

Ltd. Retail Banking 

Name : Shri P G Kamath 

Position : General Manager (Branches) 

Address : Lata Kunj, New Nagardas RoadAndheri (E) 

Mumbai - 400 069 

Tel. No.:28347702 

Fax No.:28364279 

Email1: 

Email2: 

Retail Banking 

6  Indian Overseas Bank  Central Office 

Name : Mr.I M Daniel Muthuswamy 

Position : Deputy General Manager 

Address : 763, Anna Salai 

Chennai - 600002 

Tel. No.:044-28519424 

Fax No.: 

Email1:[email protected] 

Email2: 

Customer Service Dept. 

7  ABN AMRO Bank N.V.  Gurgaon Office 

Name : Mr. Anil M Rao 

Position : Head - Operations 

Address : 9th Floor, Tower C, Cyber Greens,DLF Cyber City, Sector 25A 

Gurgaon , Haryana - 122002 

Tel. No.:0124-4181800 / 4181818 

Fax No.:0124-4181240 

Email1:[email protected] 

Email2: 

Consumer Banking 

8  Andhra Bank  Head Office 

Name : Shri Mathew Joseph 

Position : Asst. General Manager 

Address : 5-9-11, Dr. Pattabhi BhawanSaifabad 

Hyderabad - 500004 

Tel. No.:0 

Fax No.:0 

Email1:[email protected]  

Email2: 

Customer Service

Department 

Page 3: Do You Have Problem in Bank Transactions

9  Bank of Baroda  Head Office  

Name : Shri M B Samant 

Position : General Manager  

Address : Suraj Plaza – I, 6th FloorMaganwadi, Sayajiganj 

Baroda - 390005 

Tel. No.:0 

Fax No.:0 

Email1:[email protected]  

Email2: 

Oprns., Sers. & Corporate

A/cs 

10  Canara Bank  Head Office 

Name : Shri Denis Rodrigues  

Position : Asst. General Manager  

Address : 4th & 5th Floor112, J C Road 

Bangalore - 560002 

Tel. No.:0 

Fax No.:0 

Email1:[email protected] 

Email2: 

Planning and Development

Wing 

11  Corporation Bank  Head Office  

Name : Shri B R Bhat 

Position : General Manager  

Address : Mangaladevi Temple RoadPandeshwar 

Mangalore - 575 001 

Tel. No.:0824-2424575 

Fax No.:0824-2448834 

Email1:[email protected] 

Email2: 

Customer Service &

Grievances 

12 Coastal Local Area Bank

Ltd. Corporate Office 

Name : Shri N Sambasiva Rao 

Position : Asst. General Manager 

Address : D.No: 59-14-2A,Santhi PlazaRing Road, Gayatri Nagar 

Vijayawada - 520008 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

HRD 

13  The Bank of Rajasthan Limited 

Central Office Name : Shri Ganpat Rai Singhvi 

Position : Deputy General Manager 

Address : C-3, Sardar Patel MargC Scheme, 

Jaipur - 302001 

Tel. No.: 

Fax No.: 

BORC Department 

Page 4: Do You Have Problem in Bank Transactions

Email1:[email protected] 

Email2: 

14 The Dhanalakshmi Bank

Limited. Central Office 

Name : Shri P S Ravikumar 

Position : Asst. General Manager 

Address : P.B.No.9 

Thrissur - 680001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Inspection Department 

15  The Federal Bank Ltd.  Corporate Office 

Name : Shri Abraham Mathew 

Position : Deputy General Manager (Plng. & Dvlp.) 

Address : P B No.103Federal Towers 

Aluva - 683101 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Planning & Development 

16  IndusInd Bank Limited  - 

Name : Ms. Satya Jagannathan 

Position : Assistant Vice President 

Address : 701, Solitaire Corporate Park167 Guru Hargovindji, Andheri (E) 

Mumbai - 400093 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

17  ICICI Bank Limited  - 

Name : Mr. Harshil Mehta 

Position : Deputy General Manager & Head - Service Quality 

Address : ICICI Bank Towers, Bandra Kurla ComplexBandra (East) 

Mumbai - 400051 

Tel. No.:022-26538027 

Fax No.: 

Email1:[email protected] 

Email2: 

Customer Service &

Quality Group 

18  Karnataka Bank Ltd.  Head Office Name : Shri P R S Holla 

Position : Deputy General Manager 

Address : P B No 599Mahaveera Circle, Kankanady 

Planning & Development

Dept. 

Page 5: Do You Have Problem in Bank Transactions

Mangalore - 575002 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

19 The Lakshmi Vilas Bank

Ltd. - 

Name : Shri Y V Seshatalpa Sai 

Position : Assistant General Manager 

Address : Regd. & Admn. OfficeSalem Road, Kathaparai 

Karur - 639006 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Planning & Development

Dept. 

20  State Bank of Travancore  Head Office 

Name : Shri R. Vasudevan 

Position : General Manager  

Address : Kempegowda Road 

BANGALORE - 560 009 

Tel. No.: 

Fax No.: 

Email1: 

Email2: 

(Operations) 

21  The Nainital Bank Ltd.  Head Office 

Name : Shri Mukul Pande 

Position : Chief Manager 

Address : Naini Bank House7 Oaks, Mallital 

Nainital - 263001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

22  The Ratnakar Bank Ltd.  Administrative Office 

Name : Shri V T Dharmatti 

Position : In-charge 

Address : Mahaveer’,Shri Shahu Market Yard 

Kolhapur - 416005 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Inspection, Audit &

Vigilance 

23    Head Office Name : Mrs. L R Satralkar 

Law 

Page 6: Do You Have Problem in Bank Transactions

Position : Asst.General Manager 

Address : Rajwada Chowk 

Sangli - 416416 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

24  Central Bank of India  - 

Name : Dr. Ram Sangapure  

Position : Assistant General Manager  

Address : NCL Building, 5th Floor, Plot No. 6, Block ‘E’ Bandra Kurla Complex, Bandra (East)  

Mumbai - 400051 

Tel. No.: 

Fax No.: 

Email1:[email protected]  

Email2: 

Operations 

25 Tamilnad Mercantile Bank

Ltd. - 

Name : Shri P Annamalaisamy 

Position : General Manager General Manager (Inspection & Vigi 

Address : 167, II Floor, Victoria StreetOpp. Lane to Head Post Office 

Thoothukudi - 628001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Inspection Department 

26  Dena Bank  - 

Name : Shri Tilak Raj Chawla 

Position : General Manager  

Address : Dena Corporate Centre, C-10, G Block, 6th FloorBandra Kurla Complex, Bandra (East) 

Mumbai - 400051 

Tel. No.:26545604 

Fax No.:26545603 

Email1:[email protected] 

Email2: 

System Mgmt, Govt. Business, Resource

Mobilisation 

27  Bank of Bahrain & Kuwait BSC 

- Name : Ms. Nazneen Mithuji 

Position : - 

Address : Jolly Maker Chambers II, Ground Floor225, Nariman Point 

Mumbai - 400 021 

Tel. No.: 

Fax No.: 

 

Page 7: Do You Have Problem in Bank Transactions

Email1: 

Email2:[email protected] 

28  BNP PARIBAS  - 

Name : Shri Kasi Krishna 

Position : Head – Ethics & Compliance 

Address : 62, French Bank BuildingHomji Street 

Mumbai - 400001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

29 The Bank of Tokyo-

Mitsubishi, Ltd. - 

Name : Shri R K Sharma 

Position : Deputy General Manager 

Address : Jeevan Vihar Building3-Parliament Street 

New Delhi - 110001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

30  Societe Generale  - 

Name : Ms. Arnavaz Hoshang Malesra 

Position : Vice President 

Address : Maker Chambers IV, 13th FloorP O Box 11635, Nariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Internal Audit &

Compliance 

31 The Jammu & Kashmir

Bank Ltd. Corporate Office 

Name : Mohammad 

Position : Chief Manager 

Address : M A Road 

Srinagar - 190001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Customer Care

Division 

32  Punjab & Sind Bank  - Name : Shri J B S Bedi 

Position : Assistant General Manager 

Address : 2239, Gurudwara RoadKarol Bagh 

 

Page 8: Do You Have Problem in Bank Transactions

New Delhi - 110005 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

33  Punjab National Bank  - 

Name : Shri B C Nigam 

Position : Deputy General Manager 

Address : IInd Floor, Rajendra BhawanRajendra Place 

New Delhi - 110008 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Inspection Control

Division 

34  AXIS Bank Ltd.  Central Office 

Name : Shri Pradeepto Bhattacharyya 

Position : Senior Vice President (Operations) 

Address : 6th Floor, Maker Towers ‘E’Cuffe Parade 

Mumbai - 400005 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Operations Department 

35 SBI Commercial and

International Bank Ltd. - 

Name : Shri Kshireswar Dube 

Position : - 

Address : Maker Chambers IIINariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

36  State Bank of India  Corporate Centre 

Name : Shri Sangeet Shukla 

Position : Chief General Manager (PB) 

Address : 4th Floor, State Bank BhawanMadame Cama Road 

Mumbai - 400021 

Tel. No.:022-22029451/56 

Fax No.:022-22885369 

Email1:[email protected] 

Email2: 

Customer Service Division 

37  State Bank of Patiala  Head Office Name : Shri J R Devgan 

 

Page 9: Do You Have Problem in Bank Transactions

Position : General Manager (Operations) 

Address : The Mall 

Patiala - 147001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2:[email protected] 

38  Barclays Bank Plc  Mumbai Branch 

Name : Shri Charan Rawat 

Position : Associate Director 

Address : 21/23, Maker Chambers VINariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1: 

Email2: 

 

39  Citibank N.A.  Head Office 

Name : Shri K Santhanam 

Position : Vice President 

Address : Citibank Centre, 5th FloorBandra Kurla Complex, Bandra (E) 

Mumbai - 400051 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Regulatory & Compliance

Unit 

40  State Bank of Saurashtra  Head Office 

Name : Shri Mahesh Pande 

Position : Chief Manager (P& SB) 

Address : Neelam Baug Chowk 

Bhavnagar - 364001 

Tel. No.: 

Fax No.: 

Email1:- 

Email2: 

 

41  Yes Bank Limited  - Name : Shri R K Sharma 

Position : Deputy General Manager 

Address : Jeevan Vihar Building 

New Delhi - 110001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

 

Page 10: Do You Have Problem in Bank Transactions

Email2: 

42 J P Morgan Chase Bank,

National Association - 

Name : Shri Sumit Dasgupta 

Position : Vice President – Head of Compliance & Secretarial 

Address : Mafatlal Centre, 9th FloorNariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1: 

Email2: 

 

43 The Karad Urban Co-op.

Bank Ltd. - 

Name : Shri Sudhir Atmaram Kher 

Position : Head of Department – Administration 

Address : 15/1 Sai ChaitanynaRukhmininagar 

Karad -  

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

44 Krung Thai Bank Public

Company Limited - 

Name : Shri Shakat Faizi 

Position : Manager – Operations 

Address : 62, Maker Chamber VINariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

45 Mizuho Corporate Bank

Ltd. Mumbai Branch 

Name : Shri Satish Sawnani & Shri Dinesh Naik 

Position : Sr. Vice Presidents 

Address : Maker Chambers III, 1st FloorJamnalal Bajaj RoadNariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2:[email protected] 

 

46  Punjab & Maharashtra Co-op. Bank Ltd. 

Central Office Name : - 

Position : Managing Director 

Address : Unit No.1, S Pratap Singh Industrial EstateL B S Marg, Bhandup (W) 

 

Page 11: Do You Have Problem in Bank Transactions

Mumbai - 400078 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

47  Sonali Bank Ltd.  - 

Name : Md. Sirajul Islam 

Position : Asst. General Manager 

Address : “Apeejay House”15, Park Street 

Kolkata - 700016 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

48 Abhyudaya Co-op. Bank

Ltd. - 

Name : Mrs. Jyoti S Bolar 

Position : Manager 

Address : K K Tower, 63, G D Ambekar MargParel Village 

Mumbai - 400012 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Secretarial Department. 

49  Apna Sahakari Bank Ltd.  - 

Name : Shri H H Shinde 

Position : Asst. General Manager 

Address : Apna Bank BhavanDr. S S Rao Road, Parel 

Mumbai - 400012 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

50 The Greater Bombay Co-

op. Bank Ltd. - 

Name : Shri M D Pai 

Position : Asst. General Manager (Audit & Inspection) 

Address : Baldota Bhavan, 3rd Floor117, M K Road, Churchgate 

Mumbai - 400020 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

51  Industrial Development Bank of India (IDBI) 

- Name : Ms Kiran Balwani 

Central Processing

Unit 

Page 12: Do You Have Problem in Bank Transactions

Position : Head of Phone Banking & Complaint Management Cell 

Address : Central Road, Elemacch Building, Plot No.82/83Rd.No.7, Street No.15, MIDC, Andheri (E) 

Mumbai - 400 093 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

52  Janata Sahakari Bank Ltd.  - 

Name : Shri Sadanand G Bhagwat 

Position : Head – Customer Care 

Address : Bharat Bhavan, 1360, Shukrawar PethThorale Bajirao Road 

Pune - 411002 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

53  Allahabad Bank  Head Office 

Name : Dr. Bikash Ghosh 

Position : General Manager 

Address : 2, Netaji Subhas Road 

Kolkata - 700001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

FA & PD 

54  Standard Chartered Bank  - 

Name : Shri CDK Sai Narain 

Position : Head Service 

Address : 19, Rajaji Salai 

Chennai - 600001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Complaint Management

Unit 

55  Bank of India  Head Office Name : Shri S Hariharan 

Position : General Manager 

Address : Star House, C-5, ‘G’ Block, 1st FloorBandra-Kurla Complex, Bandra (East) 

Mumbai - 400051 

Tel. No.: 

Fax No.: 

Page 13: Do You Have Problem in Bank Transactions

Email1:[email protected] 

Email2: 

56  Bank of Maharashtra  Central Office 

Name : Shri V V Karandikar 

Position : General Manager 

Address : ‘Lokmangal’1501, Shivaji Nagar 

Pune - 411005 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Planning 

57  Janalaxmi Co-op Bank Ltd.  Head Office 

Name : Shri Bhushan T Ranade 

Position : - 

Address : ‘Samruddhi’ Gadkari ChowkOld Agra Road 

Nashik - 422001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

58 Nutan Nagarik Sahakari

Bank Ltd. 

Central (Administrative)

Office 

Name : Shri Rakesh B Patel 

Position : - 

Address : Opp. Samarteshwar MahadevNear Law Garden, Ellisbridge 

Ahmedabad - 380006 

Tel. No.: 

Fax No.: 

Email1:- 

Email2: 

 

59  Indian Bank  Head Office 

Name : Dr.S Lakshmanan 

Position : General Manager (P&D) 

Address : 66, Rajaji Salai 

Chennai - 600001 

Tel. No.:044-25231279 

Fax No.: 

Email1:[email protected] 

Email2: 

Customer Service Cell 

60  Oriental Bank of Commerce 

Head Office Name : Shri R K Dargan 

Position : Deputy General Manager 

Address : Harsha Bhawan, E-BlockConnaught Place 

P&D 

Page 14: Do You Have Problem in Bank Transactions

New Delhi - 110001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

61  Syndicate Bank  Corporate Office 

Name : Shri B S Surendra 

Position : General Manager 

Address : Syndicate Bank Building2nd Cross, Gandhinagar, 

Bangalore - 560009 

Tel. No.:080-22201903 

Fax No.:080-22208960 

Email1:[email protected] 

Email2: 

Planning & Development

Dept 

62  UCO Bank  Head Office 

Name : Shri S K Das 

Position : General Manager 

Address : 2nd Floor10, B.T.M. Sarani 

Kolkata - 700001 

Tel. No.:033-2215 5735 

Fax No.:033-2221 5884 

Email1:[email protected] 

Email2: 

Strategic Planning 

63  Union Bank of India  Central Office 

Name : Shri B L Javeri 

Position : General Manager 

Address : 239, Vidhan Bhawan MargNariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Planning & Support Services

Department 

64  United Bank of India  Head Office 

Name : Shri Mrinal Baishya 

Position : General Manager (Systems & Strategies) 

Address : 11, Hemanta Basu Sarani 

Kolkata - 700001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

65  State Bank of Bikaner & Jaipur 

Head Office Name : Shri M M Sehgal 

Planning & Development

Dept 

Page 15: Do You Have Problem in Bank Transactions

Position : General Manager  

Address : Tilak MargPost Box No.154 

Jaipur - 302005 

Tel. No.:0141-5101530 

Fax No.:0141-2227454 

Email1:- 

Email2: 

66  State Bank of Hyderabad  Head Office 

Name : Shri K S Chandrashekharan 

Position : Deputy General Manager 

Address : GunfoundryHyderabad 

500005 -  

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

67  State Bank of Indore  Head Office 

Name : Smt. Annie Pawar 

Position : General Manager - Operations 

Address : 5, Yeshwant Niwas Road 

Indore - 452003 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

68  State Bank of Mysore  HEAD OFFICE 

Name : Shri Ramprasad 

Position : Chief Manager 

Address : K.G. Road 

Bangalore - 560009 

Tel. No.:080-22353463 

Fax No.:080-22353478 

Email1:[email protected] 

Email2: 

GM(O) Secretariat 

69  Development Credit Bank Ltd. 

- Name : Shri Aslam Merchant 

Position : Vice-President 

Address : 301, Trade PlazaVeer Savarkar Marg, Prabhadevi 

Mumbai - 400025 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Customer Care 

Page 16: Do You Have Problem in Bank Transactions

Email2: 

70  ABN AMRO Bank N.V.  - 

Name : Ms. Renu Joshi 

Position : Vice President 

Address : B-148, Sector 19Noida, Guatam Buddha Nagar Dist 

Uttar Pradesh - 201 301 

Tel. No.:0120-2541566 

Fax No.:0120-2541537 

Email1:[email protected] 

Email2: 

Credit Card Dept. 

71  The Bank of Nova Scotia  - 

Name : Shri S Sathappan 

Position : Asst.General Manager, Administration – India 

Address : 82 C, Mittal Tower, 8th FloorNariman Point 

Mumbai - 400021 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

72  ING Vysya Bank Ltd.  - 

Name : Muralidharan R / Nagendra Kumar P / Sanjay R 

Position : Manager/Asst.Manager/Asst.Manager 

Address : No.69, Roopena AgraharaHosur Road 

Bangalore - 560068 

Tel. No.:080-22542124/114/154/234 

Fax No.:918025720997 

Email1:[email protected]  

Email2: 

Customer Care Unit 

73  The South Indian Bank Ltd.  Head Office 

Name : Shri Roy Alex 

Position : Asst. General Manager 

Address : SIB HouseMission Quarters 

Trissur - 680001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Planning & Development

Bank 

74  Calyon Bank  - Name : Shri Neelesh Sarda 

Position : Vice President 

Address : Hoechst House 11th,12th & 14th FloorsNariman Point 

Mumbai - 400021 

Compliance Head – India 

Page 17: Do You Have Problem in Bank Transactions

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

75 The Jalgaon Peoples Co-

op. Bank Ltd. - 

Name : Shri Vinod Mahipat Zambre 

Position : Asstt. General Manager 

Address : 152, Polan Peth, Dana Bazar 

Jalgaon - 425001 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Legal & Recovery

and Information 

76  Rupee Co-op. Bank Ltd.  - 

Name : Shri V B Sahastrabudhe 

Position : Dy.General Manager 

Address : 2062, Sadashiv PethVijayanagar Colony 

Pune - 411030 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

77 The Zoroastrian Co-

operative Bank Limited Regd. Office & Central Office 

Name : Shri A A Kathawalla 

Position : Senior Manager 

Address : Nirlon House, 5th FloorDr.Annie Besant Road, Worli 

Mumbai - 400030 

Tel. No.:66661010 

Fax No.:66661810 

Email1:[email protected] 

Email2: 

 

78 The Bharat Co-op. Bank

(Mumbai) Ltd. Central Office 

Name : Shri Anilkumar R Amin 

Position : Dy. General Manager 

Address : “Marutagiri” Plot No.13/9A, Sonawala RoadGoregaon (East) 

Mumbai - 400063 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

 

79  Shri Arihant Co-op. Bank Limited. 

- Name : Shri K D Khona 

Position : - 

 

Page 18: Do You Have Problem in Bank Transactions

Address : “C” Anant Siddhi107, L B S Marg, Bhandup (West) 

Mumbai - 400078 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

80  National Housing Bank  - 

Name : Shri R V Verma 

Position : Executive Director 

Address : Core 5-A, 5th Floor, India Habitat CentreLodhi Road 

New Delhi - 110003 

Tel. No.: 

Fax No.: 

Email1:[email protected] 

Email2: 

Contact Details of Banking Ombudsman

Sr.No Centre Contact Details of the office of the Banking OmbudsmanArea of

Operation

1  Ahmedabad 

Shri Arnab Roy

C/o Reserve Bank of India

La Gajjar ChambersAshram Road

Ahmedabad - 380009

Tel. No.:079 - 2658 2357/2658 6718

Fax No.:079 - 26583325

Email:[email protected]

Gujarat, Union

Territories of Dadra and

Nagar Haveli, Daman and

Diu  

2  Bangalore  

Shri K R Ananda

C/o Reserve Bank of India

10/3/8, Nrupathunga Road.

Bangalore - 560001

Tel. No.:080 - 22210771/22275629

Fax No.:080 - 22244047

Email:[email protected]

Karnataka  

3  Bhopal  Shri B P Kanungo

C/o Reserve Bank of India

Hoshangabad RoadPost Box No. 32

Bhopal - 462 011

Tel. No.:0755 - 257 3772/257 3776

Madhya Pradesh and Chattisgarh  

Page 19: Do You Have Problem in Bank Transactions

Fax No.:0755 - 257 3779

Email:[email protected]

4  Bhubaneswar 

Shri P K Jena

C/o Reserve Bank of India

Pt. Jawaharlal Nehru Marg

Bhubaneswar - 751 001

Tel. No.:0674 - 239 6207/239 6008

Fax No.:0674 - 239 3906

Email:[email protected]

Orissa  

5  Chandigarh 

Smt. Balbir Kaur

C/o Reserve Bank of India

New Office BuildingSector-17, Central Vista

Chandigarh - 160017

Tel. No.:0172 - 272 1109/272 1011

Fax No.:0172 - 272 1880

Email:[email protected]

Himachal Pradesh,

Punjab and Union

Territory of Chandigarh  

6  Chennai 

Shri Harmesh Khanna

C/o Reserve Bank of India

Fort Glacis-

Chennai - 600001

Tel. No.:044 - 2539 9170/2539 5964

Fax No.:044 - 2539 5488

Email:[email protected]

Tamil Nadu, Union

Territories of Pondicherry

and Andaman

and Nicobar Islands  

7  Guwahati 

Shri K R Das

C/o Reserve Bank of India

Station RoadPan Bazar

Guwahati - 781001

Tel. No.:0361 - 254 2556/254 0445

Fax No.:0361 - 254 0445

Email:[email protected]

Assam, Arunachal Pradesh, Manipur,

Meghalaya, Mizoram, Nagaland

and Tripura 

8  Hyderabad 

Shri M Sebastian

C/o Reserve Bank of India

6-1-56, Secretariat RoadSaifabad

Hyderabad - 500004

Tel. No.:040 - 2321 0013/2324 3970

Fax No.:040 - 2321 0014

Email:[email protected]

Andhra Pradesh  

Page 20: Do You Have Problem in Bank Transactions

9  Jaipur 

Shri P Vijay Kumar

C/o Reserve Bank of India

Ram Bagh CircleTonk Road, Post Box No.12

Jaipur - 302004

Tel. No.:0141 - 257 0357/257 0392

Fax No.:0141 - 256 2220

Email:[email protected]

Rajasthan  

10  Kanpur 

Shri B K Bhoi

C/o Reserve Bank of India

M.G. Road, Post Box No.82

Kanpur - 208 001

Tel. No.:0512 - 236 1191/231 0593

Fax No.:0512 - 236 2553

Email:[email protected]

Uttar Pradesh (excluding District of

Ghaziabad) and

Uttaranchal  

11  Kolkata 

Shri C V George

C/o Reserve Bank of India

15, Nethaji Subhas Road-

Kolkata - 700001

Tel. No.:033 - 2230 6222/2230 5580

Fax No.:033 - 2230 5899

Email:[email protected]

West Bengal and Sikkim  

12  Mumbai 

Smt. Rashmi Fauzdar

C/o Reserve Bank of India

Garment House, Ground FloorDr. Annie Besant Road, Worli

Mumbai - 400018

Tel. No.:022 - 2492 4607/2496 0893

Fax No.:022 - 2496 0912

Email:[email protected]

Maharashtra and Goa 

13  New Delhi 

Shri H Kulshreshtha

-

2nd Floor, RBI Building Sansad Marg

New Delhi - 110011

Tel. No.:011 - 23725219/23710882/23725445

Fax No.:011 - 23725218

Email:[email protected]

Delhi, Haryana,

Jammu and Kashmir and Ghaziabad district of

Uttar Pradesh 

14  Patna .

C/o Reserve Bank of India

Bihar and Jharkhand  

Page 21: Do You Have Problem in Bank Transactions

-North Gandhi Maidan

Patna - 800003

Tel. No.:0612 - 232 2569/232 3734

Fax No.:0612 - 232 0407

Email:[email protected]

15  Thiruvananthapuram 

Smt. Suma Varma

C/o Reserve Bank of India

Bakery Junction-

Thiruvananthapuram - 695033

Tel. No.:0471 - 233 2723/232 9676

Fax No.:0471 - 232 1625

Email:[email protected]

Kerala and Union

Territory of Lakshadwee

p