Division of Vital Records Administration

http://www.sos.nh.gov/vitalrecords

New Hampshire

Department of State

Re-engineering ver. 1.0 1988-92 in-house development of AVRIS

Clipper-written application VR users uploaded data into VR maintained BBS Integrated birth, death, marriage, divorce and fetal

death data collection Issuance of certificates Fee collection Internally maintained

Re-engineering ver. 2.0 1996-98: VRV2000 developed by ManTech

Phased implementation including development of: Strategic business plan Business process re-design Information strategy plan Detail specifications

Client/Server; Power Builder front end; Oracle DB Fully integrated VR data collection and issuance Full business backend with financial reports and accounting Automated federal file generation Many tailor-made reports with ability to do ad-hoc queries on

the database side

Re-engineering ver. 3.0 2004: NHVRIN developed by CNSI

Web based; accessible anywhere; .NET web app. Oracle 9i database (to be migrated to SQL Server) Enhanced version control – single app. Immediate and less expensive dissemination of

software revisions Fully integrated VR data collection and issuance Full business backend with financial reports and

accounting Automated federal file generation Many tailor-made reports with ability to do ad-hoc

queries on the database side

Re-engineering ver. 3.0Continued

Incorporation of OVS software for real time SSA verification of SSNs

Adoption of 2003 NCHS standard certificate revisions for birth, death and fetal death

Facilitates web-based query systems Rules for all mandatory elements on the web forms,

Cause of Death, Age Calculations etc. Online Certification of Cause-of-Death by Physicians Same Look and Feel as legacy minimizing user

training and transition to new application Built in HIPAA/NAPHSIS security compliant security

Re-engineering NHReasons for Success

Dedicated Business staff that have survived 3 software development projects

Good requirements documentation Clear scope, scale and budget Stable contractors and effective PMs Funding (capital budget, SSA funds, VRIF) Strong external constituents Competent and integrated IT support – centralized OIT Built on model standards and NAPHSIS use case model

requirements Luck Transfer to Secretary of State from DHHS

Re-engineering NHCosts

Relatively cheap Version 1 absorbed in operation costs of Vital

Records Version 2 cost 1.4 million with much of that going

towards back-file conversion Version 3 will cost 1.5 million, and is broken down

into the following pots: $1,000,000 Capital funds $ 497,000 SSA EDR funds $ 51,000 VRIF

Benefits We’ve Seen

Improved Quality Reduction in queries Rapid TAT between collection and

issuance/file generation Process going paperless Ease of data linkages