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District of Tofino | Annual Report 2013
District of Tofino | 2013 Annual Report
Photo: Catherine Bruhwiler
District of Tofino | Annual Report 2013 2
District of Tofino | Annual Report 2013 3
Table of Contents
Annual Report Message from the Mayor ................................................. 5
Mayor and Council ............................................................ 7
Declaration of Disqualified Council Members .............. 9
Message from the Chief Administrative Officer ............ 10
Message from the Director of Finance ........................... 11
District of Tofino 2013 Organizational Chart ................. 12
Our Mission, Vision & Values .......................................... 13
Our Strategic Priorities for 2012-2014 .............................. 14
Strategic Priorities - Projects & Initiatives Summary .... 15
Department Highlights & Progress. . …………………..16
Corporate Services Department ...................................... 17
Community Sustainability Department .......................... 21
Public Works & Building Inspection Department ......... 25
Fire Department ................................................................. 27
Resort Municipality Initiative Services Department ..... 29
Appendix 1 2012-2014 Strategic Priorities Report ........ 57
Financial Report Financial Statements .......................................................... 31
Management’s Responsibility .......................................... 32
Auditor’s Report ................................................................ 33
Statement of Financial Position........................................ 34
Statement of Operations & Accumulated Surplus ........ 35
Statement of Change in Net Financial Assets ................ 36
Statement of Cash Flows ................................................... 37
Notes to Financial Statements .......................................... 38
Reserve Fund Activities .................................................... 51
Revenue & Expenses by Segment .................................... 52
Tangible Capital Assets ..................................................... 54
2013 Permissive Tax Exemptions ..................................... 56
District of Tofino | Annual Report 2013 4
Welcome to Tofino The community of Tofino is situated on the tip of the Esowista
Peninsula on Vancouver Island’s west coast and is home to
approximately 2,000 people.
As a popular tourist destination, Tofino attracts visitors from
around the world who come to enjoy its natural beauty and
participate in activities ranging from surfing and kayaking, to storm
watching and hiking. Tofino is also home to a world class food
scene that produces some of the most innovative and exciting west
coast cuisine.
District of Tofino | Annual Report 2013 5
Message from the Mayor
On behalf of Tofino Council, I am proud to share the District of Tofino’s 2013 Annual Report, which
offers an overview of the District’s key initiatives and accomplishments for 2013, identifies goals for
2014, and presents the District’s audited 2013 financial statements.
Over the past year, we have continued to make significant steps towards the priorities identified by
Council in January 2012 for our 2011 – 2014 term.
This year, we adopted a new Official Community Plan (OCP) after more than two years of
consultation with residents and businesses. This updated OCP provides direction for growth
and change in Tofino over the next 10 years.
The District was also proud to be formally recognized by the Green Communities Committee, a
joint initiative of the Province and Union of BC Municipalities, for demonstrating its
commitment to take action on climate change by completing a corporate carbon inventory.
In September 2013, the District won a 2013 Community Excellence Award in Leadership and
Innovation from the Union of BC Municipalities for its role in biodiversity conservation of the
Tofino Wah-nah-jus Hilth-hoo-is Mudflats.
Marking the culmination of two projects begun in 2012, in December 2013, Council adopted
the Arts & Culture Master Plan and the Heritage Master Plan. The Arts & Culture Plan helps
identify ways to promote and support Tofino’s arts, culture and heritage communities, while
the Heritage Plan provides a framework to preserve Tofino’s heritage resources through
increased public awareness and education.
Two key planning initiatives began in 2013. First was the development of an Integrated
Community Sustainability Plan (ICSP) which will help guide Tofino into the future through a
“big picture” plan informed by sustainability principles and public input. The ICSP provides a
framework for all other municipal plans, policies and decisions. Second was the initiation of a
Tourism Master Plan, which will provide a framework for sustainable tourism planning over
the next 20 years.
Continuing on the implementation of the Tofino Vitalization Plan, in late 2013 a Concept Plan
for Main Street was initiated. A concept plan is a high level document that will provide
direction for the future development of Main Street. The first phase of the Downtown
Campbell Street Upgrade was also completed in 2013, including water and storm sewer
infrastructure upgrades in downtown Tofino.
This year, Council established the Community Economic Development Advisory Committee to help
develop a vision and plan to guide Tofino’s socio-economic development. And to formally
recognize and celebrate the contribution of volunteers to our community, we established the
Volunteer Recognition Committee.
In the spirit of promoting a healthy lifestyle and to contribute to Tofino’s emergency planning
capacity, we were pleased to support the construction of the Tonquin Connector Trail, which
connects the existing Tonqiun Trail (formerly known as the Lighthouse Trail) to the Industrial
Way area. Upgrades to the Multi-Use Path were also completed.
In mid 2013, Council was pleased to welcome Bob Macpherson as the District’ s new Chief
Administrative Officer. Mr. Macpherson brings to the District over 20 years’ experience in local
government, particularly in the areas of planning and development. As the former General Manager
of Corporate and Community Services for the Resort Municipality of Whistler, Mr. Macpherson is
well acquainted with the opportunities and challenges faced by resort communities.
Mayor Josie Osborne
District of Tofino | Annual Report 2013 6
Because Tofino is a provincially designated resort municipality, Council remains committed to working with
partner organizations to build a vibrant and sustainable community that benefits Tofino residents, visitors and
businesses alike. We recognize that as a resort community we face a number of unique opportunities and
challenges, including those brought about by shifts in global tourism. Looking ahead to 2014, Council remains
committed to initiatives aimed at supporting and growing this important sector, while at the same time taking steps
to diversify the local economy and continuing to build the strong social fabric that underlies our community.
As a Council, we are well supported by many community volunteers who dedicate their time, energy and intellect
to help ensure our community is the best it can be. Many of the positive initiatives that occurred in 2013 are the
direct result of improved communications between the District and the community. We are also well served by a
dedicated staff whose professionalism and deep commitment to Tofino is consistently demonstrated. Through
passion and hard work, I am confident that together we can make Tofino an even better place to live, visit, raise
families and do business.
Josie Osborne
Mayor, District of Tofino
District of Tofino | Annual Report 2013 7
Mayor and Council 2011-2014
Mayor Josie Osborne
Mayor Josie Osborne’s Portfolio:
Audit Committee, Chair
Emergency Program Executive Committee, Chair
Volunteer Recognition Committee
Community Economic Development Advisory
Committee, Chair
ACRD Board of Directors
ACRD West Coast Committee
ACRD Fisheries Resource Committee
ACRD West Coast Landfill Committee
Island Coastal Economic Trust – North Island-
Sunshine Coast Regional Advisory Committee
Tourism Tofino Board of Directors
Tofino Tla-o-qui-aht Ad Hoc Higher Learning
Committee
Clayoquot Salmon Round Table
Westcoast Native Health Care Society Building
Committee – Pacific Rim Communities Advisory
Group
Long-Beach Airport Advisory Committee
West Coast Multiplex Advisory Committee
West Coast Health Group
West Coast Emergency Planning
About Mayor and Council
District of Tofino councillors were each elected for a three-year term in the
General Election held November 2011. Josie Osborne was sworn in as Mayor on
January 15, 2013 following a mayoral by-election. Elected to represent the citizens of
Tofino on a district-wide basis, each member of Council is also appointed to various
District and regional committees.
Council is the governing body of the municipality, with each member responsible
for considering the well-being and interests of the District and the community.
The purposes of a municipality include:
providing for the good government of the community;
stewardship of public assets;
providing services and making laws; and
fostering social, economic and environmental well being.
To find out how to contact Council directly visit the District’s website at
www.tofino.ca.
District of Tofino | Annual Report 2013 8
Allen Anderson
Cathy Thicke
Duncan McMaster
Audit Committee
Tofino Housing Management Committee, Chair
Design Review Panel
Downtown Vitalization Implementation Committee
Year of Reconciliation Committee
Municipal Insurance Association
Vancouver Island Regional Library Board
Long-Beach Airport Advisory Committee, Alternate
Tofino Housing Corporation
Volunteer Recognition Committee
Arts, Culture and Heritage Committee
Lighthouse Trail Committee, Chair
Year of Reconciliation Committee
Tofino Mudflats Wildlife Management Area Advisory Committee
Terms of Reference for Festival Service Coordinator
go2 Tourism HR Society’s Resort Community Labour Market Project Steering
Committee
Tofino Tla-o-qui-aht Ad Hoc Higher Learning Committee
West Coast Multiplex Advisory Committee, Alternate
Clayoquot Biosphere Trust, Director
Audit Committee
Tofino Housing Management Committee
Community Economic Development Advisory Committee
Downtown Vitalization Implementation Committee, Chair
OCP Implementation & Monitoring Committee, Chair
ACRD Board of Directors, Alternate
Municipal Insurance Association, Alternate
Westcoast Native Health Care Society Building
Committee – Pacific Rim Communities Advisory Group
District of Tofino | Annual Report 2013 9
Dorothy Baert
Arts, Cultural and Heritage Committee, Chair
Community Economic Development Advisory Committee
OCP Implementation & Monitoring Committee, Alternate
Vancouver Island Regional Library Board, Alternate
Tofino Mudflats Wildlife Management Area Advisory Committee, Alternate
Clayoquot Salmon Round Table, Alternate
Tofino Housing Corporation
Ray Thorogood
Volunteer Recognition Committee
Lighthouse Trail Committee
Year of Reconciliation Committee
Tofino Harbour Authority, Director Local Government Sector
Terms of Reference for Festival Service Coordinator
Disqualified Council Members During 2013 there were no council members disqualified from holding office.
Tofino Housing
Management Committee
Wickaninnish Community School Society
Garth Cameron
District of Tofino | Annual Report 2013 10
Message from the Chief
Administrative Officer
The second half of 2013 marked the beginning of my role as the Chief Administrative
Officer (CAO) for the District of Tofino. In this role I am responsible for the overall
operation of the municipal corporation. I am also the sole municipal staff person that
reports directly to municipal Council.
Although I was only in Tofino for half of 2013, I would like to acknowledge the many
accomplishments that occurred through the hard work of Council, committees and
dedicated District of Tofino staff.
District staff and Council continue to work together to deliver on the strategic priorities
that Council identified early in its term including:
a review of Tofino’s Official Community Plan was completed in mid-2013;
work commenced on a Tourism Master Plan that brings together groups
representing Tofino’s tourism economy to strive to build a stronger tourism
sector as a means of improving quality of life in Tofino;
planning and upgrading Tofino’s infrastructure is on-going; and
staff continued to gather knowledge to implement a detailed asset management
system that will be a step toward connecting this District’s valuable
infrastructure with our ability to update and replace that infrastructure as
needed.
Looking forward to 2014, our work will continue on many important areas including:
the completion of a Comprehensive Sustainability Plan that will guide future
decisions;
a review of the existing development approvals in the District and our ability to
service these developments at build out;
the completion of a Tourism Master Plan;
improving our asset management processes;
ongoing infrastructure replacement;
reinvigorating the District Liquid Waste Management Plan process; and
the second phase of Campbell Street improvements that leverage a number of
external funding sources.
In November of 2014 the District will be conducting a general municipal election. Shortly
after our new Council is sworn in the following month, staff and Council will begin
working together to establish strategic priorities for their four-year term.
On a personal note, I would like to thank the many Toficians that have welcomed me to
the community in my first months here.
Bob MacPherson
District of Tofino | Annual Report 2013 11
Message from the Director
of Finance I am pleased to present the District of Tofino’s audited financial statements for the year
ended December 31, 2013. The financial statements are the responsibility of the District
of Tofino’s management and have been prepared in compliance with section 167 of the
Community Charter and in accordance with generally accepted accounting principles
approved by the Public Sector Accounting Board (PSAB). The financial statements were
audited by Smythe Ratcliffe LLP who reported that the statements present fairly, in all
material respects, the financial position of the District of Tofino as at December 31, 2013.
The District continues to maintain a system of internal accounting controls designed to
safeguard the assets of the community and provide reliable and relevant financial
information.
Responsibilities of Department
The Financial Services Department is responsible for short and long term financial
planning, tangible capital asset management, internal and external financial reporting,
management of cash and investments, property tax, utilities, accounts payable and
receivable, and all other general municipal accounting. The department acts as a leader
in financial management for the organization.
Financial Highlights
At December 31, 2013 the District had an accumulated surplus of $28,442,368 which
primarily accounted for the value of tangible capital assets and funds held in Statutory
Reserve Funds and reserve accounts.
In 2013 there was an increase in taxation of 2.2% in the amount of $50,000 specifically
intended for Fire Department service level changes. An additional property tax was
levied to all property owners to fund capital upgrades to the District’s water
infrastructure.
The District used restricted and unrestricted funds in the year from General Capital,
Water Utility Infrastructure, Sanitary Sewer Infrastructure, Parking Stall, Campbell
Street Upgrade, Zoning and OCP reserve accounts. The District used restricted revenues
from the Resort Municipality Initiative and Gas Tax program. The District received
$209,908 from the Provincial Strategic Community Investment Fund which was used to
minimize tax increases in the year. Grants in the amount of $496,435 were received in the
year and used for various projects including the Multi-Use Path (MUP) Connector and
improvements to Campbell Street.
In closing I would like to thank Mayor and Council, Managers and staff, particularly in
the Financial Services Department, who contributed to another successful financial year
for the District of Tofino.
Sincerely,
Nyla Attiana CGA
Director of Financial Services
May 14, 2014
Nyla Attiana
District of Tofino | Annual Report 2013 12
District of Tofino | Annual Report 2013 13
Our Mission, Vision & Values
Our Mission
Our mission is to lead responsible and effective community government which is responsive to local needs and circumstances, to
act as stewards of public assets and the public trust, and to proactively foster the economic, social, cultural and environmental
well-being of the greater community for today and tomorrow.
Our Vision
Our vision for the District of Tofino includes being a municipal corporation that:
exercises responsible decision making;
is proactive and collaborative;
serves as stewards of a strong and diverse economy;
is resourceful and efficient;
is a leader in small community governance; and
is respectful of community and environment.
Our Values Respect: We respect the dignity of our people and land, and celebrate diversity.
Integrity: We act in an ethical and accountable manner.
Service Excellence: We provide innovative, efficient and professional public services.
Responsible: We exercise prudence in public spending and communicate results.
Future Oriented: We are forward looking and thinking, and consider the long-term consequences of our
actions.
District of Tofino | Annual Report 2013 14
Our Strategic Priorities
for 2012 - 2014
In January 2012, Council embarked on a strategic planning process aimed at identifying priority area objectives for
the 2011 – 2014 term of office.
During a workshop held January 8th and 9th of 2012, Council identified the following priority area objectives:
Plan, build and maintain water infrastructure and resolve existing deficit.
Plan, build and maintain sewer infrastructure and resolve existing deficit.
Strive for open and transparent communication with citizens.
Develop a tourism strategy that encourages and supports a diverse local economy.
Undertake an Official Community Plan review.
Develop service standards.
Ensure good governance, fiscal responsibility, open government, and effective and efficient practices and
procedures.
Manage and maintain solid waste and road infrastructure.
Plan, build and maintain quality parks, trails and facilities.
Specific projects and initiatives to help reach priority area objectives were prepared by Council and staff at the
January 2012 workshop. A summary of the top six priority areas, their objectives and the strategies used to reach
them are summarized in the following table and detailed in Appendix 1. Appendix 1 reports out the progress made
toward these objectives.
District of Tofino | Annual Report 2013 15
2012-2014 Top Six Strategic Priorities
Projects & Initiatives Summary
Strategic Priority 2012-2014 Projects / Initiatives
WATER 4-3-2-1 Initiative
Revisit Development Cost Charges
projects
Address Close Creek turbidity
Replacement pipes & reservoir
improvements
Complete Water Implementation
Capital Plan
Re-engineer interzonal valve
Reporting – recommendations from
engineer
SEWER Complete Liquid Waste Management
Plan and implement
Develop sewer upgrade plan funding
strategies
TOURISM STRATEGY Develop a tourism master plan
Tourism Tofino agreement
Policy development for Resort
Municipality Initiative capital projects
Complete existing RMI funded
projects, advocacy & reporting
Festival & events assistance
Develop arts, culture & heritage master
plan
Economic development
Higher learning centre
OFFICIAL
COMMUNITY
PLAN REVIEW
Update population projections
Create a road hierarchy
Local Area Plan extension
House-keeping items
Infrastructure
Define “Gateway”
Affordable housing
Tourism land policy including
residential component
Rural and marine areas Development
permits areas
Review existing
Create new multi-family area
(WMA)
Address treaty lands
Strata development
DEVELOP
SERVICE LEVEL
STANDARDS
Water
Sewer
Roads
Parks
Multi-Use Path (MUP)
Administration
COMMUNICATIONS Improve municipal communications -
explore social media opportunities
Community education & awareness of
civic authority and responsibilities
Improved accessibility to Council
meetings
Live streaming of Council meetings
Build and nurture partnerships
Refine TFN communications and
agreements
District of Tofino | Annual Report 2013 16
2013 - Departmental Highlights &
Progress towards Objectives
The 2012-2014 Strategic Plan helps chart the District’s direction and monitor performance by setting priority area
objectives and strategies for Council’s three-year term of office.
The following sections provide a brief overview of departmental responsibilities, operational highlights and pro-
gress made toward priority objectives during 2013.
District of Tofino | Annual Report 2013 17
Corporate Services Department
Chief Administrative Officer
The Chief Administrative Officer (CAO) is appointed by Council and is responsible for the overall management of
District operations including providing leadership and guidance to departmental managers.
The CAO assists Council in the development of strategic plans and is accountable for ensuring that Council policies
and objectives are carried out in an efficient and effective manner. The CAO provides a coordinating link between
Council and District staff, and is assisted by departmental managers and the Fire Chief.
Departmental Responsibilities & Highlights
As both an internal and external service provider, the Corporate Services Department plays a key role in
managing the flow of information between the community, Council members and District departments. In
2013, Corporate Services took over responsibility for bylaw enforcement, business licensing and various
other activities requiring permits or licences such a parking.
Key services on the legislative side include:
• Administration of local government elections, by-elections, referendums and other voter approval
processes.
Preparation and distribution of agendas and minutes for Council and Committee of the Whole meetings.
• Development of operating frameworks and standards for the administration of Council committees,
commissions and other advisory bodies.
• Development and maintenance of the corporate records management program, including
administration of the Freedom of Information and Protection of Privacy Act.
• Citizen engagement processes such as coordination of delegation requests, management of Council
correspondence and coordination of town hall meetings.
• Development of operating frameworks and standards for the preparation and management of District
bylaws and policies.
• Corporate communications including design and management of the District’s website, use of social
media, and administrative support for press releases and advertising.
• Administrative support to Community Sustainability, Public Works and other departments as needed.
Departmental highlights for 2013 include launching the new civic web portal to provide better access to agendas,
minutes and other District records and continued implementation of a new software application to better manage
workflow processes associated with Council meetings. During 2013, the Department bid farewell and welcomed
four staff members.
District of Tofino | Annual Report 2013 18
Commission & Other Bodies
Board of Variance
Tofino Recreation Commission
Tofino Housing Corporation
Committees, Commissions & Other Bodies
Committees
Arts, Culture & Heritage Committee
Audit Committee
Community Economic Development Advisory
Committee
Design Review Panel
Downtown Vitalization Implementation Committee
Emergency Program Executive Committee
Lighthouse Trail Committee
Official Community Plan Implementation & Moni-
toring Committee
Tofino Housing Management Committee
Volunteer Recognition Committee
Year of Reconciliation Committee
2013 by Numbers
32 Regular and Special Council meetings
13 Committee of the Whole meetings
4 Public Hearings
31 media releases
2 Town Hall meetings
3 Freedom of Information requests
District of Tofino | Annual Report 2013 19
Bylaw Enforcement & Licensing
Focusing on education and awareness, the goal of bylaw enforcement is to preserve the quality of life for residents
and visitors. Departmental highlights for 2013 included the launch of the seasonal bylaw enforcement program
which is aimed at keeping Tofino’s parks, beaches and downtown core safe and healthy for residents and visitors.
Bylaws enforced include:
Zoning
Building
Sign Control
Parking and Traffic
Animal Control
Business Licence
Public Property Use (includes noise control and liquor infractions)
Fireworks
2013 by Numbers The chart below illustrates the difference in the number of permits and licences issued in 2012 compared to 2013.
Licensing & Permits Issued Revenue
Business Licences 455 $106,100
Sign Permits
Permanent Signs - 18
Temporary Signs - 1
District Directory Signs - 4
23 $4,250
Dog Licences 115 $1,535
Offshore Parking Permits 178 $0
District of Tofino | Annual Report 2013 20
2013 Seasonal Bylaw Enforcement Program
The main goal of the seasonal bylaw enforcement program is to achieve compliance with District bylaws through
public awareness and education. As shown in the pie chart below, of the approximately 1,200 contraventions
observed, compliance was largely achieved through education.
Bylaw Enforcement Issued Revenue
Written Complaints Received 40 $0
Warnings Issued 405 $0.
Tickets Issued 150 $5,086
Impoundments 0 $0.
District of Tofino | Annual Report 2013 21
Community Sustainability
Department
The Community Sustainability Department is responsible for providing land use planning and management
services, basic IT support to all departments, emergency program services and parks and recreation programming.
Department highlights for 2013 are summarized below.
2013 Development Applications by Numbers
Strategic Planning
Official Community Plan Update
The Official Community Plan (OCP) Update was
completed in 2013. The new OCP sets out the general
vision of how the community plans to develop over
the next 10 years. The OCP Update began fall 2011
and involved significant public input on a variety of
matters including new development permit areas,
updated statistics and climate change adaption
policies. The OCP will be reviewed every six months
by staff and the Implementation and Monitoring
Committee.
Zoning Bylaw (Signage and Parking)
Following adoption of the Official Community Plan,
staff began work on updating the Zoning Bylaw.
Considerable time and effort was spent in the
design of a robust public consultation process which
began in the spring. Two important topics for
Council, and the first items to be reviewed, were the
Sign and Parking Bylaws. Work on these bylaws and
other zoning aspects are continuing into 2014.
Emergency Preparedness
Tofino participated in the annual Great BC ShakeOut.
Subdivision and Development Bylaw
Staff began work with engineering and legal
consultants to develop a draft Subdivision and
Development Bylaw.
Age Friendly Plan
Working with a local contractor staff developed an
Age Friendly Community Action Plan.
Integrated Community Sustainability Plan
Staff began working with the Whistler Centre for
Sustainability on an Integrated Community
Sustainability Plan (ICSP). An ICSP is a high-level
strategic document that is developed by the
community, informed by sustainability principles,
and used to guide the community into the future. It
identifies strategies and short, medium, and long-
term actions for implementation, tracks and monitors
progress, and is reviewed on an annual basis. An
ICSP is a big picture, holistic plan that provides for
the development or alignment of all municipal or
government plans, policies and decisions (e.g.,
Official Community Plan, Tourism Development
Plan, Transportation Plan, Resort Development
Strategy, purchasing policies) under one integrated
decision-making framework.
1 rezoning application was completed and 7 are
underway.
5 development permits were issued.
No applications were submitted by the Board of
Variance.
No temporary use permit applications were
received.
District of Tofino | Annual Report 2013 22
Other Projects
Fourth and Campbell Intersection
Staff managed the construction of the Fourth and
Campbell Intersection.
GIS Upgrading
Staff worked with a consultant to produce a new set of
orthophotos for the District for use in a number of
departments including planning, recreation, and
bylaw.
Beach Monitoring
Quarterly beach monitoring program for North
Chesterman and Cox Bay beaches monitors the slope of
the beach over time and seasonally to help inform
future land use decisions.
Mapping Support
The planning department provided mapping products
for other departments.
Summer Student
A summer student was hired to assist in day to day
planning duties including permit processing, minor
development applications and a downtown parking
review.
Parking Data Collection
The planning department continued to collect parking
data.
Main Street Concept Plan
Working with consultants from DIALOG, staff
undertook the development of a conceptual plan for
Main Street. A conceptual plan is a high level overview
document intended to provide direction for the future
development of Main Street.
Subdivision and Development Review
The Community Sustainability Department is
responsible for the administration and review of
subdivision and development applications, including
works and services agreements. Staff works closely
with the contract Approving Officer in the
consideration of subdivision approvals.
Information Technology (IT)
Community Sustainability is responsible for basic Information Technology (IT) support for District departments.
Duties include planning for future hardware and software needs, basic support, working with IT contractors and
organizing Council IT orientation and hardware.
Building Permits
The Community Sustainability Department is responsible for intake zoning and title/covenant review of all building
permits. In 2013, the department processed 21 permits.
District of Tofino | Annual Report 2013 23
Emergency Program
In 2013 the District said goodbye to our half time Emergency Program Coordinator (EPC). The EPC position was
absorbed into the general duties of the Community Sustainability Department. As in 2012, the main priorities of
Emergency Preparedness were staff and volunteer training, capital investments and review of the Emergency Plan.
Capital improvements to the Emergency Program included new radios, water cans, a review of the Tsunami Siren
communication system, and the purchase of a storage unit for the Emergency Social Services supplies.
A regional emergency planning group was initiated in 2013 to develop a preparedness framework for the west
coast.
Continuing Priorities and Goals for 2014 are as follows:
Review, revise and/or update the District of Tofino Emergency Plan and Emergency Program Bylaw, as
required and as approved Council.
Improve public education and awareness.
Continue training of all staff and volunteers.
Exercise the Emergency Plan on a regular basis.
Develop a schedule of testing and maintenance for the emergency notification systems.
Ongoing capital improvements.
District of Tofino | Annual Report 2013 24
Parks & Recreation The Parks & Recreation Department develops, coordinates and delivers parks and recreation programming that is
aimed at promoting awareness and interest in healthy lifestyles. The Department works closely with the Tofino
Recreation Commission to develop and deliver services that appeal to the needs and interests of a variety of
community groups. This work is carried out under the Parks and Recreation Master Plan.
Department highlights for 2013 are summarized below.
Programming
The Parks & Recreation Department continues to provide Tofino residents with a wide range of programs and
events in which community members can participate. Regular programs include children’s soccer, dance, baseball,
water polo, swimming and martial arts, as well as a various youth and adult fitness classes.
In 2013, the recreation staff started a number of new programs including a free children’s running club, a girl’s only
fashion program, and a free Esowista surf day. New contracted programs include Zumba, Aikido, Stand Up Paddle
Boarding Clinics, and Soap Making Workshops.
Special Events
In the fall the Department received an RBC Sports Day grant to host a free floorball try-it day. Staff submitted a
video of the event to the BC’s Sportiest Community contest and won an additional $1,000 to purchase floorball
equipment. The Parks & Recreation Department was also selected to participate in the Open Water Wisdom
campaign, which supplied the community with child and youth sized life jackets. Staff used these donated jackets
to facilitate a children’s Open Water Wisdom summer camp, where children learned ocean safety and how to
properly use a Personal Flotation Device.
Staff organized numerous special events in 2013, including the Easter Egg Hunt (with Tofino Volunteer Fire
Department), Jamie Collins Skate Day, Canada Day, Bike to Work Week, Breakfast with Santa, Halloween Howl,
and Chalk up the MUP (for BC Arts and Culture Week). The Parks & Recreation Department was involved in
organizing and leading the Demeria Park Design Charette, which took place in November of 2013.
We are looking forward to working on the continuing improvement and development of our recreation programs
and identifying opportunities to develop all season recreation facilities.
District of Tofino | Annual Report 2013 25
Public Works & Building Inspection
Department The Public Works and Building Inspection Department is dedicated to providing high quality services to Tofino
residents and at the same time ensuring capacity for future growth. Department services include maintaining and
making improvements to District parks and roads, as well as the District's sewer, water and storm drain systems.
We strive to provide services in an efficient, effective, responsible, sustainable and timely manner. Proactive
planning and infrastructure maintenance help maximize the benefits to these assets to the community.
Department highlights for 2013 are summarized below.
Water Services
Campbell and Second Street Watermain Upgrades
Upgrading of six inch asbestos mains to eight inch
polyvinyl, installation of new fire hydrants, new
service connections to residents and businesses.
Olsen Road Watermain Upgrade
Replacement of a four inch asbestos main with a six
inch polyvinyl , installation of a new fire hydrant,
new service connections to residents and business.
Radio Read Meters
Installation of the radio read metering system will
help ensure timely collection of data.
Sharp Creek Dam Testing
Inspection of the Sharp Creek Dam by an
engineering company revealed concrete flaking and
resulted in a recommendation that the dam be
resurfaced to help ensure its longevity. The
resurfacing of the Sharp Creek Dam was added to
the Water Capital Plan.
Water Source Low Flow Analysis
To help ensure available water resources during
peak demand periods, a comprehensive low flow
analysis of all District water sources was undertaken
by North West Hydraulics Consultants and District
staff. Collected data was analyzed and cross
referenced to Water Services Canada monitoring
sites to establish available flows at peak demand
times during low flow conditions.
Wastewater Services
First Street Comminutor Upgrade
This project involved replacement of 1984 sewer
infrastructure with up-to-date technology and
hardware. A comminutor is a machine that
pulverizes solids and is used in waste water
treatment.
Sewer Air Valves and Wet Well Washers
Sewer air valves in forcemains were replaced and
wet well washers installed in lift stations to help
ensure that the sewer system operates at optimum
efficiency.
District of Tofino | Annual Report 2013 26
Public Works
Roads Condition Assessment
This report identified District roads that require upgrades or replacement, the associated costs, and project
timelines. The report also spoke to the need for ongoing road maintenance to help improve the useable life of
District roads.
District of Tofino | Annual Report 2013 27
Tofino Volunteer Fire Department
The Tofino Volunteer Fire Department provides the District with twenty-four hour emergency response services.
Our fire fighters work as a team drawing on passion and professionalism to provide critical services in moments of
need.
Departmental highlights for 2013 are summarized below.
Membership & Recruitment Membership in 2013 continues to be a challenge for the Department. At the start of the year there were 16 regular
members. The Department took on six new recruits during the spring of 2013, bringing the membership up to 22
active members. Unfortunately, during the course of the year four dedicated and long serving members moved
from the District.
Recruitment of volunteers for 2014 is a high priority for the department.
Training The members have started training to the National Fire Protection Association 1001 Level II standard; which is a
national standard recognized throughout North America. Members complete written and practical evaluations
through the Justice Institute of B.C. (JI).
New recruits are enrolled in the JI Firefighter Basic Program, upon successful completion of which they will have
basic firefighting skills certification.
Officers and senior firefighters have participated in various Officer Development Programs sponsored throughout
the Province.
2013 Total Calls
2013 Calls for Service Number
Alarm Activation 30
Duty Officer / Investigation 2
Hydro-Electric Trouble 2
Misc. Outdoor Fire 5
Structure Fire/Smoke 9
Medical 1st Responder Assist 9
2013 Calls for Service Number
Motor Vehicle Incidents 5
Low Angle Rescue 1
Public Service 4
Mutual Aid 0
Tsunami Warning/Evacuation 1
TOTAL 68
District of Tofino | Annual Report 2013 28
Fire Department Goals For 2014 Develop fire fighter recruitment and retention strategies.
Improve public relations.
Appoint a Fire Chief and officers to oversee Fire Department operations (budget, training, records
management, policies & operational guidelines development).
Develop and plan for renovations to the existing fire hall or new hall construction.
Develop and implement a fire apparatus maintenance/ replacement program.
Ensure that high quality fire services are provided to the community.
Provide Medical First Responder service.
Develop a Records Management System for fire department records.
Implement Automatic Mutual Aid with Ucluelet Fire Department.
District of Tofino | Annual Report 2013 29
Resort Municipality Initiative
Services Department
As one of British Columbia’s 15 designated Resort Municipalities, Tofino participates in the Province’s Resort
Municipality Initiative program which provides ongoing incentive based funding to assist small resort-oriented
municipalities in maintaining and growing a robust regional tourism economy.
Tofino’s Resort Development Strategy (RDS), which guides the District’s focus as it relates to Resort Municipality
Initiative fund expenditures is an important component to the overarching community tourism goal of promoting a
resilient and vibrant economy that reflects Tofino’s commitment to sustainable development. The purpose of
Tofino’s RDS is to develop a sustainable year-round tourism industry which maximizes the visitor experience
through interaction with the natural environment, showcasing our cultural amenities and promoting an active
lifestyle.
The 2012-2016 RDS identifies projects meant to augment existing amenities and promote balanced and diverse
economic activity in Tofino. Funding is apportioned to projects in the following categories:
70% - Resort Infrastructure (capital projects) – small and large capital projects generally related to one of
three main areas:
downtown vitalization;
water access and beach improvements; and
the development of a civic centre.
20% - Resort Services (programs and events) – several projects were identified, including:
a summer seasonal shuttle service;
special events and festival support;
signage;
ambassador program support;
development of a tourism master plan;
a community calendar; and
Evaluation.
10% - Operation/Maintenance – operational costs and maintenance on capital projects developed under
the Resort Municipality initiative (RMI), including, trail maintenance and beach washroom facility
cleaning.
When Tofino became a Resort Municipality in 2008, oversight of RMI projects and programs was distributed across
several departments. In March of 2013, Tofino Council elected to create the Resort Municipality Initiative Services
Department to oversee all projects relating to RMI funding. This allowed for increased program oversight and
ensured that funding was being allocated per the Tofino’s RDS.
District of Tofino | Annual Report 2013 30
Projects
In the 10 months since the RMI Services Department was created, the following projects have been completed:
The design phase of the second phase of Campbell Street upgrades.
400 additional km of trail added to the Tonquin Trail network.
Construction of the Tonquin Connector Trail, connecting the existing Tonquin Trail to the Industrial Way
area.
Upgrades to 370 meters of Multi-use Path.
Tofino’s Heritage Master Plan.
Tofino’s Arts and Culture Master Plan.
Additionally, a Tourism Master Plan and civic centre feasibility study have also been undertaken.
Programs
Tonquin Trail signage was created and installed.
A seasonal shuttle ran through peak visitation months of July and August to reduce parking and traffic
congestion in the downtown core.
A full-time employee was hired to provide administrative support related to the delivery of RMI programs
and projects (30% of position) as well as support the District of Tofino and Tourism Tofino’s mutual
interest in the support of a growing menu of independent festivals and events, particularly during the
shoulder and off-season (70%).
Partnered with Tourism Tofino, Tofino’s destination marketing organization, and the Tofino Long Beach
Chamber of Commerce to deliver the Tofino Ambassador Program; a training program for front-line
service staff to ensure visitors are given respectful and knowledgeable information about the area and local
business community.
The Heritage Walking Tour guide of downtown Tofino was created.
Enhancements to downtown street furnishings were provided, including the installation of 10 bear-proof
bins in the downtown core.
Operations and Maintenance
A full-time seasonal Parks employee (six months) was hired to meet the increased demand on municipal services
from visitors during shoulder and high season. The employee’s focus is to upkeep parks, trails and public areas.
District of Tofino | Annual Report 2013 31
District of Tofino
Financial Statements December 31, 2013
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2013 Permissive Tax Exemption In accordance with Section 98 (2) (b) of the Community Charter, the following properties in the District of Tofino
were provided permissive property tax exemptions by Council in 2013:
Legal Description Civic Address Organization Value of Tax
Exemption
Lots 1 & 2, Block 6, DL 114,
Plan 717 361 Main Street
Anglican Synod
Diocese of BC $ 7,671
Lot 4, Block 5, DL 114, Plan
1615 441 Main Street Bishop of Victoria $ 2,989
Part of Lot 1, DL 114, Plan
VIP73847 174 Grice Road
TLC The Land
Conservancy of BC $ 5,057
Portion of Lots 6 and 7, Block
7, DL 114, Plan 717
331 Main Street
Royal Canadian
Legion $ 16,819
Lot B, DL 114, Plan 9535 261 Neill Street
Tofino General
Hospital Foundation
(VIHA)
$ 14,814
Part of DL 123, Except Plans
20646, 28696, and VIP73401 1084 Pacific Rim Hwy
Tofino Botanical
Gardens
$ 12,668
Lot 5, DL 261, Plan VIP76054
1426 Pacific Rim Hwy
Tofino-Long Beach
Chamber of
Commerce
$ 4,570
Parts of Lots 9 & 10, Block 6,
DL 114, Plan 717
370 Campbell Street
Clayoquot Sound Com-
munity Theatre $ 7,088
Portion of DL 132, known as
Sharp Rd, and a portion of
Plan 28223, DL 115, known as
Bay St
Bay Street & Sharp Rd
Tofino Salmon
Enhancement
Society
$ 3,311
District of Tofino | Annual Report 2013 57
Appendix 1
STRATEGIC PRIORITIES 2011-2014 TOP 6 STRATEGIC PRIORITY: WATER
Plan, build and maintain water infrastructure
Desired Long Term Re-
sults
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
Construction and
maintenance of water
infrastructure and
resolution of the existing
infrastructure deficit.
4-3-2-1 Initiative
(COMPLETE) Public Works
Address Close Creek turbidity
(COMPLETE) Public Works
Complete Water Implementation Capital Plan
(COMPLETE)
Administration /
Finance / Public
Works
Re-engineer interzonal valve
(COMPLETE) Public Works
Revisit Development Cost Charges projects
(ON-GOING)
Administration /
Finance /
Public Works
Replacement pipes & reservoir improvements
(ON-GOING) Public Works
Reporting – recommendations from engineer
(ON-GOING) Public Works
Address existing water
infrastructure shortcomings & weaknesses
(ON-GOING)
Public Works
Water radio read project
(COMPLETE) Public Works
District of Tofino | Annual Report 2013 58
Appendix 1—Continued
TOP 6 STRATEGIC PRIORITY: SEWER Plan, build and maintain sewer infrastructure
TOP 6 STRATEGIC PRIORITY: TOURISM STRATEGY Develop a Tourism Strategy which encourages & supports a
diverse local economy
Desired Long Term
Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
Construction and
maintenance of sewer
infrastructure and
resolution of the
existing infrastructure
deficit.
Complete Liquid Waste Management Plan and implement Public Works
Develop sewer upgrade plan Public Works
Explore introduction of new
infrastructure & technology –
geo-thermal, fibre optic, energy from sewer
(POSTPONED)
Public Works
Desired Long Term
Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
A municipal operating
environment that
supports tourism based
initiatives and events.
Develop a tourism master plan (enlarge shoulder season,
welcome works,
historical walks)
(ON-GOING)
Administration
Parks & Recreation
Prepare an agreement with Tourism
Tofino (COMPLETE) Administration
Provided festivals and events assistance
(ON-GOING)
Administration Parks
& Recreation
District of Tofino | Annual Report 2013 59
Appendix 1—Continued
TOP 6 STRATEGIC PRIORITY: TOURISM STRATEGY (Continued) Develop a Tourism Strategy
Desired Long Term
Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
A municipal operating
environment that supports
tourism based initiatives
and events.
Develop a master plan for arts, culture &
heritage
(COMPLETE)
Administration Parks &
Recreation
Take full advantage of
Resort Municipality Funds
(RMI) through developed
and operating RMI funded
facilities and infrastructure
that meet the needs of the
community and visitors.
Policy development for Resort Municipality
Initiative (RMI) capital projects (ON-GOING) Administration
Complete existing RMI funded projects,
advocacy and
reporting (ON-GOING)
All Departments
A municipal operating
environment supportive of
local business and a
thriving local economy.
Higher learning centre
(ON-GOING)
Administration
Parks & Recreation
Strengthen economic
development
(ON-GOING)
Administration
Community Sustainability
Recognition of the need for improved airport and
ferry access Community Sustainability
Review & streamline municipal approval
processes e.g. DCC’s, business licences, permits Community Sustainability
A healthy and prosperous
downtown that serves the
needs of residents,
businesses & visitors.
Address concerns related to parking in the
downtown by preparing a parking strategy.
(COMPLETE)
Community Sustainability
District of Tofino | Annual Report 2013 60
Appendix 1—Continued
TOP 6 STRATEGIC PRIORITY: OFFICIAL COMMUNITY PLAN
REVIEW
TOP 6 STRATEGIC PRIORITY: DEVELOP SERVICE LEVEL STANDARDS
Desired Long Term
Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
Complete a review and
updated sections of the
Official Community
Plan (OCP) to address
the community’s
needs.
Update population projections /
Address Treaty lands/Create a road hierarchy / Local
Area Plan (LAP) extension / House-keeping items /
Infrastructure needs
(COMPLETE)
Community Sustainability
Rural and marine areas
Development permits areas
• Review existing
• Create new multi-family area
(COMPLETE)
Community Sustainability
Strata development / Affordable housing / Tourism
land policy
including residential component/ Define “Gateway”
(COMPLETE)
Community Sustainability
Desired Long Term
Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
Develop service level
standards for the
delivery, maintenance and
replacement of
infrastructure.
Administration, Water, Sewer, Roads, Parks and
Multi-Use Path (MUP)
(ON-GOING)
Administration /
Community Sustainability /
Finance / Parks &
Recreation / Public Works
District of Tofino | Annual Report 2013 61
Appendix 1—Continued
TOP 6 STRATEGIC PRIORITY: OPEN AND TRANSPARENT
COMMUNICATIONS WITH CITIZENS OF TOFINO
Desired Long Term Results
Projects/Initiatives
2012-2014
Staff Responsibility
(Department)
An open, communicative,
efficient and effective municipal
corporation.
Improve municipal
communications - explore social
media opportunities
(ON-GOING)
Administration
Community education & awareness of civic
authority and responsibilities
(ON-GOING)
Administration
Improved accessibility to Council meetings
(ON-GOING) Administration
Live streaming of Council meetings
(POSTPONED) Administration
Improve municipal communications by upgrading
municipal website
(ON-GOING)
All Departments
Good working relationships and
partnerships that benefit the
residents and businesses of Tofino.
Initiate improved relationships with the Federal
Government, Provincial Government, and First
Nations
(ON-GOING)
Administration
Refine TFN communications and agreements
(ON-GOING) Administration
TFN Treaty Issues
(ON-GOING) Administration
District of Tofino | Annual Report 2013 62
Appendix 1—Continued
STRATEGIC PRIORITY Ensure good governance, fiscal responsibility, open government and
effective and efficient local government practices and procedures
Desired Long Term Results
Projects/Initiatives
2012-2014
A municipal financial position that enables the provision of
services within the means of the taxpayers.
(ON-GOING)
Complete capital asset appraisal and capital asset
management planning
Financial and fiscally responsible
Future of Tofino Housing Corporation
A corporation well prepared for emergencies.
(ON-GOING)
Support emergency planning for tsunamis,
earthquakes etc
Review of Fire Department needs
Personal safety – fire, police, hospital, schools,
bylaws, water and sewer
Current and complete municipal policies, bylaws and
procedures.
(ON-GOING)
Update zoning bylaw
Update procedure bylaw
Develop/update human resource policies
Update business licence bylaw
Update sign bylaw
Update subdivision bylaw
DCC’s renewed and adjusted in 20 year plan
dropping Kennedy Lake
Review Council committees and their structures
Implement a records management strategy
Succession planning
Develop & implement HR policies
Community pride in place – staff and citizens
District of Tofino | Annual Report 2013 63
Appendix 1—Continued
STRATEGIC PRIORITY Manage and maintain solid waste and road infrastructure
STRATEGIC PRIORITY Plan, build and maintain quality parks, trails & facilities
Desired Long Term Results
Projects/Initiatives
2012-2014
Management of recyclables. Recycling program for solid and organic waste
(ON-GOING)
Well maintained and serviceable roads that meet the
community’s needs.
Address maintenance needs of downtown roads
(ON-GOING)
Address maintenance needs of Chesterman Beach area
roads (ON-GOING)
Address parking concerns on downtown roads
(ON-GOING)
Improve pedestrian facilities on downtown roads
(ON-GOING)
Desired Long Term Results
Projects/Initiatives
2012-2014
An inventory of quality parks, trail and facilities that meet
the community’s needs and resources.
Negotiate a joint use agreement with the School
District (COMPLETE)
Indoor recreation & fitness facility
Update Recreation Master Plan
(COMPLETE)
Improved pedestrian and bike access. No specific projects identified
(ON-GOING)
District of Tofino | Annual Report 2013 64
District of Tofino | Annual Report 2013 65
District of Tofino
121 3rd Street, PO Box 9
Tofino BC V0R 2Z0
(T) 250-725-3229
(F) 250-725-3775