Dimdim Web Meeting User Guide

Dimdim Web Meeting Users Guide 1

Dimdim Web Meeting User Guide May 2008 Version 3.5

Dimdim Web Meeting Users Guide

Getting StartedTo get started with Dimdim your first step is to sign in to the Dimdim Portal. You can do this by visiting our website at

www.dimdim.com and clicking on Start or Join Meeting buttons;

or by going directly to the URL webmeeting.dimdim.com and signing in:

If you are not yet a Dimdim member, simply click the Sign Up button to start:

Note: You do not need to be a member to attend a Dimdim Web Meeting.

Note: You do not need to be a member to attend a Dimdim Web Meeting.


Meeting PortalHost Meeting

This feature allows you to Start or Schedule a meeting as a presenter. After clicking on Host Meeting a window will pop up which will have the tabs General, Options, Features.

Dimdim Members Only


Meeting PortalHost Meetings: General tab

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1. Meeting Room : this is the Meeting Room tied to your Dimdim ID. This room name can allow an attendee to join a meeting.

2. Meeting Name: this is an editable field which can be changed per meeting

3. Meeting Agenda: enter an Agenda or Subject for the meeting

4. Attendees: enter the email addresses of the people you invite to the meeting, separated by semi-colons

- for example [email protected]; [email protected]; etc.

5. Meeting: you can choose to start an instant meeting or schedule it for a particular time and date

6. Send email using: you can choose to use have Web Meeting send an automatic email or use your own email client:

Automatic Web Meeting email

Dimdim Members Only


Meeting PortalHost Meetings > Options tab

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1. Waiting Area: a security feature that lets the host admit attendees to the meeting room from a waiting area. Also known as a lobby.

2. Network: this option lets you to choose an appropriate network connection based on your internet connection speed.

3. Meeting Time: this option allows you to extend the meeting to a maximum of 5 hours 45 minutes and limit it to a minimum of 15 minutes.

4. Participants: choose the number of attendees for the meeting session. The maximum limit will depend on the plan which you have chosen.

5. Attendee Mics: choose how many microphones to share in the meeting. Currently supports a maximum of 3 attendees mics plus one presenter

6. Return URL: directs the attendees to the specified URL after the meeting has ended.

Dimdim Members Only


Meeting PortalHost Meetings > Features tab

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Dimdim Members Only

* Presenters can enable attendees’ video/audio by clicking this button during a web meeting.

* Presenters can enable attendees’ video/audio by clicking this button during a web meeting.

1. Audio & Video: enable or disable audio and video features

• Audio & Video: Presenter broadcasts webcam and mic• Audio Only: Presenter broadcasts mic only• Video Chat: Dimdim Pro Only - Presenter and an attendee*

broadcasts webcam and mics (2-way video)• No audio or video: No webcams or mics are broadcasted

2. Private Chat: enable or disable private chat feature

3. Public Chat: enable or disable public chat feature

4. Screencast: enable or disable desktop sharing feature

5. Whiteboard: enable or disable whiteboard feature Note: A webcam & microphone are required to broadcast video and audio. These settings cannot be changed after the meeting starts.

Note: A webcam & microphone are required to broadcast video and audio. These settings cannot be changed after the meeting starts.


Meeting PortalJoin Meeting Pod

To join a meeting, click on the Join Meeting button on the left side of the screen.

This window will pop up.

Enter your Email address, Display Name (the name that will display to others in the web meeting) and the name of the Meeting Room you wish to join.

Note: You cannot join a meeting if the host has not yet started the meeting.

Note: You cannot join a meeting if the host has not yet started the meeting.


Meeting PortalUpcoming Meetings

Upcoming Meetings: this feature allows you to see a list of all the meetings that you have scheduled for the next 7 calendar days. This is the default display page after the portal sign in page.

Dimdim Members Only


Meeting PortalSearch Meetings

Search Meetings: this feature allows you to search meetings in the order of Date Range, Current/Future, Past, All.

Dimdim Members Only


Meeting PortalActions Pod

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1. Signout: Click this button to exit the meeting portal and sign out.

2. Preferences: Update your default preferences for all meetings.

3. Change Password: Change your meeting portal password from here.

4. Help: A shortcut to our help pages at http://help.dimdim.com/

Dimdim Members Only


Meeting PortalActions Pod > Preferences > General Tab

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1. User ID: this field is your Dimdim ID and cannot be changed

2. Meeting Room: this field is currently set to your Dimdim ID and can be changed per meeting from Host Meeting > General Tab

3. Display Name: here you can change the display name which will reflect in the meeting room

4. Email: You will receive all the meeting related notifications and password change notifications specific to your Dimdim account at the email address mentioned here

5.Default Timezone : here you can set the default timezone for your Dimdim Account.

Dimdim Members Only


Meeting PortalActions Pod > Preferences > Options Tab

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1. Feedback Email: enter the email address where feedback captured via the feedback link in the meeting room gets delivered.

2. Waiting Area: a security feature to admit attendees to the meeting room from a waiting area. Also known as a lobby.

3. Meeting Assistant: a popup at the start of a meeting enables presentation, screen or whiteboard sharing with one click.

4. Network: choose the appropriate network connection.

5. Meeting Time: extend the meeting to a maximum of 5 hours 45 minutes and limit it to a minimum of 15 minutes.

6. Participants: choose the number of attendees for the meeting. The maximum limit depends on the plan you have chosen.

7. Attendee Mics: turn on microphones for a maximum of 3 attendees.


9. Default Locale: set the default language to English, Spanish, Portuguese or Italian.

Dimdim Members Only


Meeting PortalActions Pod > Preferences > Features Tab

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1. Audio & Video: Enable or disable audio and video features

• Audio & Video: Presenter broadcasts webcam and mic

• Audio Only: Presenter broadcasts mic only• Video Chat: Dimdim Pro Only - Presenter and an

attendee* broadcasts webcam and mics (2-way video)1. No audio or video: No webcams or mics are

broadcasted

2. Private Chat: Enable or disable the private chat feature

3. Public Chat: Enable or disable the chat with all feature

4. Screencast: Enable or disable the desktop sharing feature*

5.Whiteboard: Enable or disable the whiteboard feature

Dimdim Members Only

*Mac and Linux screensharing is coming in Q2*Mac and Linux screensharing is coming in Q2


1. Logo: you can replace the Dimdim logo with your Company or organization logo. The image must be 138 pixels by 58 pixels

2. Collaboration Space: you can change the default “Welcome to Dimdim” collaboration space webpage to either an URL or a website. Follow the instructions provided in “What’s This?”

Meeting PortalActions Pod > Preferences > Personalization Tab

Note: the Personalization tab is available only to users of Dimdim Pro and Dimdim Enterprise

Note: the Personalization tab is available only to users of Dimdim Pro and Dimdim Enterprise

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Dimdim Members Only


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Meeting PortalFeedback Pod

1. Report Issue: report technical issues to [email protected]

2. Enhancements: suggest an enhancement to Dimdim via email.

3. Feedback: send any kind of feedback to Dimdim via email.

4. Contact Us: send any other information to Dimdim via email.


Web Meeting startup checkAfter clicking on Host Meeting or Join Meeting your system will undergo a startup check to ensure your Operating System,

Browser, Flash Player Version are compatible. Once the checks are successful you enter the meeting room

Note: Windows users hosting meetings with the screencasting option enabled will be checked for the Dimdim plug in.

Note: Windows users hosting meetings with the screencasting option enabled will be checked for the Dimdim plug in.

If you are not able to enter the meeting please follow the instructions on the screen.

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Presenter’s View

Type here to chat with all Type here to chat with all

Settings, Meeting Info, Feedback, About, End Meeting

Settings, Meeting Info, Feedback, About, End Meeting

Default Collaboration work areaDefault Collaboration work area

Private Chat, enable A/V, Chat permissions, volume control

Private Chat, enable A/V, Chat permissions, volume control

Private Chat windowPrivate Chat window

Enable hands free or push the Talk button to speak


Video Broadcaster window and functionsVideo Broadcaster window and functions

Upload PPT, PDF, share Desktop, show Whiteboard

Upload PPT, PDF, share Desktop, show Whiteboard

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Presenter > Participants and Show Items

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1. Participants: the display name of all participants will show up in this pod. The Presenter is also counted as a participant.

2. Mood Indicator: if you click on this icon a popup menu will give you list of mood indicators you can choose from

3. Invite: this options allows the presenter to send an email invitation from within the active meeting.

4. A/V Broadcaster: the orange Microphone Icon is the A/V Broadcaster for the presenter. You can restart the A/V Broadcaster from here.

5. Private Chat, Enable/Disable Audio: The presenter can do a private chat, enable/disable audio and chat permissions for any attendee who is in the meeting

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1. Upload: a presenter can upload a PowerPoint presentation or a PDF document under this option

2. Screen: this option allows a Windows presenter share their entire desktop*

3. Whiteboard: a presenter can switch to the whiteboard and all attendees will be redirected to it.

Note: Mac and Linux screensharing is coming in Q2Note: Mac and Linux screensharing is coming in Q2

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Presenter > Upload > PowerPoint or PDF

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1. Under Upload click on PowerPoint (or PDF).

2. A window called “Select Presentation” will pop up. Please click on Browse to locate the PPT file and then click on Share

3. Depending on the size of the document it may take a few minutes to convert the presentation. Once converted, the controls on the next page will be presented

Note: Be sure to select the appropriate format (PPT or PDF) per the dialog box.

Note: Be sure to select the appropriate format (PPT or PDF) per the dialog box.

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Presenter > Upload > PowerPoint or PDF

Slide Thumbnails

Slide Thumbnails Annotation

ToolbarAnnotation

Toolbar

Slide navigation buttonsSlide navigation buttons

Stop button

Stop button

Turn off Annotations

Turn off Annotations

Slide number indicator

Slide number indicator

Slide sharing

indicator

Slide sharing

indicator

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When screensharing, this icon displays in the taskbar:

When not sharing, this icon:

When screensharing, this icon displays in the taskbar:

When not sharing, this icon:

Presenter > Screen > Desktop Sharing

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1. Click on Desktop. Alternatively you can click on Desktop which is under “Show Items”

2. A window “Confirm Desktop Sharing” will pop up. Once you click “OK” Desktop Sharing will start.

3. This icon indicates that Desktop Sharing has started. To stop sharing click on Desktop again (either under Screen or Show Items)

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Note: Mac and Linux screensharing is coming in Q2Note: Mac and Linux screensharing is coming in Q2

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Presenter > Whiteboard

1. Click to enable Whiteboard.

2. Presenters and attendees can use annotation tools provided in the toolbar

3. Whiteboard navigation

4. Presenters can lock and unlock the whiteboard

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To enable attendee’s video or audio click this button during the web meeting:

The selected attendee will see the following pop-up on their screen:

Presenter > Enabling Video and Audio

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They must select “Allow” and have a webcam and/or microphone attached to their computer. It is best if they press “Push to Talk” in order to have one person broadcasting audio at a time.


To select your correct microphone or Webcam, right-click on the A/V window and click on “Settings…” Select the respective icon to make the necessary changes.

Presenter > A/V Broadcaster Settings

Note: Mac users can “Control-click” to bring up this menu.

Note: Mac users can “Control-click” to bring up this menu.

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Presenter > A/V Broadcaster Settings

Play: allows you to stop or start the A/V Broadcaster. Attendees will not be able to see or hear you when stopped. Click to restart.

Play: allows you to stop or start the A/V Broadcaster. Attendees will not be able to see or hear you when stopped. Click to restart.

Mute Video: allows you to stop streaming your video while still broadcasting your audio. Attendees will see a still frame.

Mute Video: allows you to stop streaming your video while still broadcasting your audio. Attendees will see a still frame.

Mute Audio: allows you to mute the Audio while still broadcasting your video. Attendees will hear you but not see you.

Mute Audio: allows you to mute the Audio while still broadcasting your video. Attendees will hear you but not see you.

Settings: allows you to change broadcaster settings as below. Reducing Video Quality and Frames Per Sec can free up bandwidth.

Settings: allows you to change broadcaster settings as below. Reducing Video Quality and Frames Per Sec can free up bandwidth.

Mouse over the A/V broadcaster and a transparent tray will be displayed. Here is what the different icons do:

Dimdim Members Only

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Presenter > Settings

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1. Waiting Area: a security feature that lets the host admit attendees to the meeting room from a waiting area. Also known as a lobby.

2. Network Setting: this option lets you to choose an appropriate network connection based on your internet connection speed.

3. Maximum Participants: choose the number of attendees for the meeting session. The maximum limit will depend on the plan which you have chosen.

4. Extend Meeting Length: this option allows you to extend the meeting time.

5. Maximum Attendee Mics: this option allows you to turn on the Microphone for a maximum of 3 attendees


Dimdim Members Only

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Presenter > Meeting Info

1. Subject: displays the subject which you entered in the meeting portal.

2. Key: this is the meeting key which can used to join the meeting.

3. Organizer: displays the name of the meeting host

4. Start Time: displays time and date when the meeting started

5. Join URL: this URL can be provided to anyone who wants to join the meeting.*

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Note: Attendees can also join the meeting by going to Dimdim.com, clicking on the “Join Meeting” button and entering the Meeting Key when prompted.


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Presenters can end the meeting at any time by clicking on the End Meeting link.

Presenter > End Meeting

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Attendee’s View

Type here to chat with all Type here to chat with all

Meeting Info, Feedback, About, End Meeting

Meeting Info, Feedback, About, End Meeting

Private Chat, restart A/V Broadcaster

Private Chat, restart A/V Broadcaster

Private Chat windowPrivate Chat window



Video Broadcaster window and functions

Video Broadcaster window and functions

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Attendee > A/V Broadcaster

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1. Click on the icon next to your name for a drop down list of mood indicators to choose from.

2. After a Presenter enables your microphone, you will see a window which has a sliding tray to Stop, Mute Audio and Settings.

3. To be heard by others in the meeting you can press and hold the Talk button or click the Hands Free box. (best if you are using a headset)

4. Attendees can stop and start the Presenter’s video as well as adjust the audio volume.

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Attendee > Meeting Info

1. Subject: displays the subject which the Host entered in the meeting portal.

2. Key: this is the meeting key which can used to join the meeting.

3. Organizer: displays the name of the meeting host

4. Start Time: displays time and date when the meeting started

5. Join URL: this URL can be provided to anyone who wants to join the meeting*

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Attendee > Feedback

1. Rating Options: you can rate the meeting experience and an email will be sent to the meeting host

2. Enter Comments: you can enter any comment as feedback

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Attendee > Leave Meeting

Attendees can leave the meeting at any time by clicking on the Leave Meeting link.

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Thank you for your interest in Dimdim Free. We hope you enjoy using it.

You may also wish to visit our forums, knowledgebase and tutorials at http://help.dimdim.com

There is a lot more to Dimdim.

Be sure to visit http://www.Dimdim.com to learn about our Professional Edition (bigger meeting rooms and more features!) and explore our most powerful Dimdim Enterprise Edition (available in both dedicated hosted and onsite flavors.) Or learn about our Dimdim Open Source Community Edition and download it for use on your own servers for free.

As always, feel free to contact us at [email protected] so we can answer any of your questions.

Thank you.

Dimdim8 Tinkham AvenueBurlington, MA 01803

Product Informationwww.dimdim.com

Sales [email protected] (617) 297-2350

Media Inquiries:

[email protected]

Phone (917) 886-5113

Try Dimdim Free!Register for your own Dimdim Free account to host meetings with up to 20 people absolutely free! This is not a trial: you can use Dimdim Free for an unlimited number of meetings.Go to dimdim.com to sign up today.

© 2008 Dimdim, Inc. All rights reserved. Dimdim is a registered trademark of Dimdim, Inc. in the United States and other countries. Dimdim Web Meeting and “Meet freely.” are trademarks or registered trademarks of Dimdim, Inc. in the United States and other countries. All other trademarks and registered trademarks are the property of their respective owners.

Dimdim. Now the world can meet freely.

What is Dimdim? Dimdim is the world’s free, open source web meeting service where you can share your desktop, show slides, collaborate, chat, talk and broadcast via webcam with absolutely no download required for attendees.

Documents

Dimdim Web Meeting User Guide