Digital Transformation Trends in Public Safety · Digital Transformation Trends in Public Safety Featuring Intel® Core™ i7 vPro™ processor. 02 ... Advances in Analytics & Field

Digital Transformation Trends in Public Safety

FeaturingIntel® Core™ i7 vPro™ processor

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Contents

Topics

Introduction ............................................................................................................................................................

How Digital Technologies Will Help Keep Us Safe ..........................................................................................................

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Adopting a Mobile-First Mindset ..............................................................................................................................

The Central Role of Big Data in Public Safety ..........................................................................................................................

Advances in Analytics & Field Technology .............................................................................................................................

A New Era in Security Technology

.........................................................................................................

The Rise of Biometrics and Fingerprint Alternatives ..........................................................................................................

Blockchain is One of the Good Guys ........................................................................................................................

The Benefits of Accelerated Cloud Adoption

Emerging Threats to Public Safety ...............................................................................................................................

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.........................................................................................................................Fujitsu Public Safety Mobile Solutions 13

Most of the public and its public safety professionals live and work in a digital world of mobile devices instant connectivity, and geo-location. This one powerful fact, is changing the way police and first responders react to incidents and interact with the communities they serve.

Types and severity of incidents are also changing, due in part to socio-cultural and environmental factors. Complicated risk scenarios requiring inter-agency coordination are occurring in both urban areas and once-sleepy suburban towns.

To perform in this volatile new reality, public safety is undergoing a digital transformation focusing more on predictive and preventive practices.1 With the help of advanced technologies, citizens and trusted partners, agencies are:

Introduction

Exploring new ways to leverage and interconnect advanced technologies to avert, respond to and resolve dangerous situations.

Investing in advanced digital infrastructure and mobile solutions to improve productivity, competitiveness, and innovation.2

Focusing more on data-driven insight, inter-agency and citizen collaboration, and pro-active risk management.

1https://www.brookings.edu/wp-content/uploads/2017/10/safe-city-innovation_final.pdf2https://www.accenture.com/t00010101T000000Z__w__/gb-en/_acnmedia/PDF-59/Accenture_HPS_LeadingNew_int_web.pdf5

03FeaturingIntel® Core™ i7 vPro™ processor

Emerging Threats to Public Safety

70% Of World’s Population in Cities by 2020

According to UNICEF, 70% of people will live in cities by the year 2050.3 This alarming trend will require new operating models, training, and technologies to protect both citizens and public safety professionals.

Aging Global Population Adults 60 years and older are expected to more than double by 2050, placing enormous budgetary and service pressures on a wide range of agencies. Rapid and secure access to data and seamless inter-agency connectivity will be essential to provide rapid response and effective care.4

Extreme Weather Events

New data show that extreme weather events have become more frequent compared to just 5 years ago, with a significant uptick in flood, heat, cold, precipitation and high winds, with widespread impacts on public safety, transport, energy and health.5

3, 4 https://www.unicef.org/socialpolicy/index_71022.html5https://www.insuresilience.org/global-risks-report-2018-extreme-weather-ranked-among-top-global-risks.

Global Risks Report 2018: Extreme weather ranked

among top global risks

The role of police and public safety professionals is evolving to meet the needs and expectations of the community, while adaptingto new threats posed by a society in flux.

It’s going to take a combination of community involvement, training and education, and increased investment in innovative ideas and technologies to help our public safety officers prevail:


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Emerging Threats to Public Safety

6https://www.washingtonpost.com/news/wonk/wp/2018/04/02/guns-are-now-responsible-for-the-largest-share-of-american-homicides-in-over-80-years-federal-mortality-data-show/?utm_term=.3c96eb5414517https://www.prnewswire.com/news-releases/lexisnexis-risk-solutions-predicts-top-three-public-safety-threats-impacting-law-enforcement-in-2018-300619405.ht

Domestic Terrorism and Gun Violence From Jihad-inspired bombings to lone wolf shootings, acts of domestic terrorism are making the headlines, inspiring fear - and suspicion - in the public. In fact, gun-related homicides made up 74.5% of all homicides in the United States - the highest share in over 80 years. The availability of military - grade weaponry poses a serious threat to communities and public safety officers alike.6

Use of Sophisticated Technology by Criminals The stereotype of the dim-witted thug is giving way to the tech-savvy terrorist, thief, or drug kingpin, leaving law enforcement to catch up. For some criminals, hacking police systems is as easy as logging into Facebook and stealing public identities.

Local, state and federal lawenforcement will need to quickly adapt to the changing landscape of terrorism

and partner more closely in sharing and analyzing intelligence.

Tom SizerSenior Director, Law Enforcement Solutions,

LexisNexis Risk Solutions7


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Digital technologies offer virtually unlimited opportunities to improve efficacy and transparency in public safety and law enforcement. By integrating solutions such as video, data, and analytics into traditional investigative and response procedures, public safety professionals can respond more quickly, share information, request support, and perform real-time outreach and coordination when situations require it.

This transformation may include mobile apps for residents to communicate with law enforcement, the use of data analytics to improve decision-making, digital emergency alerts, and sensors and cameras to detect criminal activities.8 Most of these advances will require ongoing integration of systems, devices, and data centers to have the greatest impact.

However, acquiring the understanding needed to choose the right solutions for the right functions will require close partnering and knowledge exchange with expert, reliable technology partners, and public safety peers and agencies.

How Digital Technologies Will Help Keep Us Safe

8https://onlinedegrees.sandiego.edu/top-5-trends-in-law-enforcement/


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Using mobile devices combined with intuitive apps designed for law enforcement, officers can get information and instructions from headquarters or affiliated agencies, record interviews, capture photos, and make notations anywhere, anytime.

Almost every officer and administrator carries a personal cell phone and keeps a laptop PC or tablet on their dash. This is the foundation for a mobile-first, Digital Transformation that will leverage exciting new technologies and powerful mobile devices to bring public safety into the modern world.

However, advances in investigative tools and technical capabilities is threatening to outpace the current generation of apps and devices, challenging officers and vendors alike to accommodate on-the-fly use of artificial intelligence (AI), body cameras, facial recognition software, drones, etc.

Adopting aMobile-First Mindset

Increasing productivity

Accelerating response times

Reducing desktop paperwork


The Central Role of Big Data in Public Safety

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9,11http://www.isaca.org/Groups/Professional-English/cybersecurity/GroupDocuments/IoT%20in%20the%20Public%20Sector.pdf10https://www.ntia.doc.gov/category/next-generation-911

Future systems will be able to receive wireless text messages, videos and photographs. The technology is currently available but practical implementation will take time.10

Currently used by law enforcement to track and locate suspects and parolees faster, next-gen GPS includes bullets that can be shot into a vehicle to track its movements.

The path to real preparedness must include best-in-class and bleeding-edge Big Data and related apps:

Artificial intelligenceFaced with an explosion of data, agencies will be overwhelmed withoutthe ability of AI to constantly, automatically capture, identify, and drive insight from patterns or events that humans will almost certainly miss.

The Internet of Things (IoT)IoT is spurring the growth of devices that can notify first respondersof emergency situations without human intervention, for example, sensors that can alert fire departments when smoke or heat levels reachdangerous levels. Beyond merely connecting devices, IoT technology can extend connectivity into new areas when traditional communications fail, for example, unmanned aerial vehicles (UAVs) and ground robots.9

Next generation 911

GPS applications

While these advancements are encouraging, public safety agencies will struggle to leverage all this informationto improve response times and streamline processes, but more importantly, to save lives through pro-active policing and safety measures.

Between smartphones, mobile sensors, cameras, computers, and more, advances in technology have exponentially increased the volume and types of data available to public safety professionals. At the same time, criminals are becoming more proficient in the use of mobile devices and wireless technology.


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Advances inAnalytics & Field Technology

As video, sensors, voice calls, photos and texts stream into public safety command centers, one of the biggest challenges agencies face is how to aggregate, prioritize, and analyze all this data.

Powerful new analytics applications can process, organize and maintain gigabytesof data for easy access and queries - without going through IT.

The newest application of analytical techniques - particularly quantitative techniques - is called Predictive Policing. The solution can help to prevent crime or solve past crimes by crunching massive amounts of data to identify likely targetsfor police intervention. This can be transmitted to officers via their mobile devices to save valuable time in the field. By combining smart technologies like predictive analytics with human insight,public safety units can transition from reactive to pro-active modalities. In fact, it’s already being done in some cities.

Innovators like Jonathan Lewin, Chief of Chicago PD’s Bureau of Technical Services, are leading the pro-active revolution by implementing new concepts, like Strategic Decision Support Centers (SDSCs).

“Connecting features like predictive mapping and policing, gunshot detection, surveillance cameras, and citizen tips lets police identify areas of risk, and tiesall these things together into a very consumable, very easy to use,very understandable platform,” Lewin explained. 12

12http://www.govtech.com/public-safety/Chicago-Police-Cut-Crime-with-Major-Upgrades-to-Analytics-and-Field-Technology.html


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In recent years the push to include alternative identification methods in daily police work has exploded past fingerprinting and the classic mug shot. Law enforcement agencies are now looking at options like facial recognition to help ensure they have the right perpetrator.13

The Rise of Biometricsand Fingerprint Alternatives


13http://www.hexagonsafetyinfrastrture.com/en/blog/2017/01/10/top-public-safety-and-security-tech-trends-for-201714https://www.csoonline.com/article/3250086/data-protection/7-cybersecurity-trends-to-watch-out-for-in-2018.html

Biometric privacy laws will be ahot topic as facial recognition

technology becomes more mainstream.

At the federal level, the FBI’s Next Generation Identification programis providing new identity tools to federal, state and local law enforcement. This extended program relies on a growing index of finger and palm prints as well as facial and iris scans to identify persons of interest.14


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15https://en.wikipedia.org/wiki/Blockchain16https://hackernoon.com/how-we-might-see-blockchain-used-to-improve-public-safety-632c4856addb

Blockchain isOne of the Good Guys


It’s the new kid on the block and because it brings an entirely new level of security to multiple applications, it deserves, at the least, a basic definition: a blockchain is a continuously growing list of records, called blocks, which are linked and secured using cryptography. Once recorded, the data in any given block cannot be altered retroactively without alteration of all subsequent blocks, which requires a consensus of the network majority overseeing the chain.15

Blockchain is already being used in supply chains to help track the movement of products like pharmaceuticals. It could potentially work in a similar way with guns. Tracking gun purchases and their movement across state lines, and acting as a hyper-secure, decentralized ledger of crime statistics and patterns are all within the realm of possibility for blockchain.16


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The Benefits ofAccelerated Cloud Adoption

Summary

At the end of the day, public safety agencies want to focus on the mission, not the technology. Their goal is to have predictable costs without worrying their investments will become obsolete. Better inter-agency coordination, and better analytics and interconnected technology can help them do it - but it’s challenging to assess and implement the right solutions for every unique set of needs. Choosing the right technology and the right solutions partner will be essential to success.

Enabling Technologies

High-powered laptops and tablets able to run robust applications without disruption.

Top notch, innovative security solutions protecting access to data and devices. e.g. biometrics.

Ruggedized devices designed for rough handling, ease of use and interoperability.


When compared with other industries cloud adoption is lagging in the public safety sector, mostly due to legacy public safety systems.However, there is a multitude of flexible cloud configurations available to public service organizations today, with management overlay applications that make moving workloads to the cloud efficient and cost effective. Cloud as SaaS is already used as a lightweight, mobile-enabled source of applications on laptops, tablets and smartphones. As public safety organizations migrate more workloads to the cloud, the collective benefits could greatly facilitate inter-agency integration of data and applications, while reducing IT time/labor and licensing fees.



Fujitsu Public Safety Mobile Solutions

Fujitsu has more than two decades of experience designing and manufacturing tablet computers for the public safety market.The Fujitsu partners have focused on delivering safe, ergonomic, mobile computing solutions specifically for police, fire, and EMS since 1999.

We have the products, service and experience to deliver high-performing, versatile, safe and reliable mobile computing platforms for your officers and first responders. All with an affordable total cost of ownership (TCO).

From tablets and mounts, to license plate recognition and in-car cameras, to back-end servers, full installation and after-sale support, Fujitsu is a partner you can trust.

Inside the vehicle. Out in the Field. Everywhere.

STYLISTIC Q616 Hybrid Tablet PCLIFEBOOK T726

Tablet PC

Intel®11

FUJITSU AMERICA, INC.

Address: 1250 East Arques Avenue Sunnyvale, CA 94085-3470, U.S.A.Telephone: 800 831 3183 or 408 746 6000Website: http://solutions.us.fujitsu.comContact Form: http://solutions.us.fujitsu.com/contactHave a question? Email us at: [email protected]

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The statements provided herein are for informational purposes only and may be amended or altered by Fujitsu America, Inc. without notice or liability. Product description data represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. Specifications are subject to change without notice.

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How Powerful, adaptive Fujitsu devices support all of the above… and more, thanks to cutting-edge R&D by Fujitsu and feedback from our public safety partners.

Fujitsu Mobile Public Safety Solutions


To learn more about Fujitsu Education Mobile Solutions, please visit http://publicsafety.fai.fujitsu.com/or call a representative at 1-800-FUJITSU.