DIGITAL LITERACY: HOW PES SYSTEMS

– WAPES PREPARE TO DEVELOP

DIGITAL LITERACY

Ngo Xuan Lieu

Director of National Center for Employment Services

Department of Employment – MOLISA

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OUTLINE

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4/23/2018

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4 Q&A

How are PES systems - WAPES prepared to develop digital literacy?

Why is digital literacy important?

What is digital literacy?

4/23/2018 3

WHAT IS DIGITAL LITERACY?

4/23/2018 4Source: Jisc InfoNet. www.jiscinfonet.ac.uk

…“By digital literacy we mean those capabilities which fit an individual for living, learning and working in a digital society”. (Jisc, 2011)

“Digital literacy is a languange. The more digital literacy you have the better you can speak it”. Phillip Burton, Founder of Filecats.

Digital literacy has multiple definitions, as it is a social concept open to dynamic revisions of meaning. However, practically speaking, digital literacy can be defined as the basic skills to find, understand, analyse, produce and share knowledge using digital tools in the digital age.

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Digital Literacy Model

Source: http://mediasmarts.ca/digital-media-literacy-fundamentals/digital-literacy-fundamentals

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Competancies for Digital LiteracyU

se

• Represents the technical fluency that’s needed to engage with computers and the Internet. Skills and competencies that fall under “use” range from basic technical know-how – using computer programs such as word processors, web browsers, email, and other communication tools – to the more sophisticated abilities for accessing and using knowledge resources, such as search engines and online databases, and emerging technologies such ascloud computing

• Critical piece – it’s the set of skills that help us comprehend, contextualize,

and critically evaluate digital media, so that we can make informed decisions about what we do and encounter online. These are the essential skills that we need to start teaching our kids as soon as they go online.knows how best to respond.

• Includes recognizing how networked technology affects our behaviour and our perceptions, beliefs and feelings about the world around us.

• Also prepares us for a knowledge economy as we develop – individually and collectively – information management skills for finding, evaluating and effectively using information tocommunicate, collaborate and solve problems.

• The ability to produce content and effectively communicate through a variety of digital media tools. Creation with digital media is more than knowing how to use a word processor or write an email

• Includes being able to adapt what we produce for various contexts and audiences; to create and communicate using rich media such as images, video and sound; and to effectively and responsibly engage with Web 2.0 user-generated content such as blogs and discussion forums, video and photo sharing, social gaming and other forms of social media.

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Source: http://mediasmarts.ca/digital-media-literacy-fundamentals/digital-literacy-fundamentals

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Digital Skills Digital Literacy

Sending an email, DM or text.The ability to judge the appropriate digital channel for

online communication with peers, teachers and parents.

Using Microsoft Office/Google G

Suite.

The ability to:

Articulate the benefits and drawbacks of each tool.

Critically evaluate which is most effective for the project

at hand.

Tweeting, posting to Facebook,

uploading a video to YouTube, adding

to a Snapchat story and posting a

photo to Instagram.

The ability to navigate social media safely, in order to:

Protect their reputation by determining what private

content is safe/appropriate to share.

Recognize bots.

Spot bias, prejudice and hate propaganda.

Identify cyberstalking and harassment.

Conducting a Google search.

The ability to effectively use online search as a research

tool, including:

Picking the right search terms.

Evaluating results based on cues such as web

addresses.

Tracking information to a reasonable source.

Assessing tone, style, audience, bias and purpose to

determine the credibility of information.

Some Examples of Digital Skills vs. Digital Literacies

Source: https://www.teachaway.com/blog/digital-skills-vs-digital-literacy-whats-difference

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From Conventional to Digital Literacy

Source: Walter Isaacson, 2014

Traditional Literacy Digital Literacy

Finding information Vetting information

Reading (emersion) Skimming (searching for solutions)

Note-taking Curating

- Transcribing - Linking

Prose composition Multimodal composition

- Information design

- Data visualization

- Dynamic storytelling (video)

- Coding/programming

Static artifactsDynamic assets (multiple, diverse,

reusable)

Learn from teachers Teaches self

Permanence Change

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The New Digital Literacies

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Digital literacy can be defined as a survival skill in the digital era and it must be a priority if you want to work in a digital world.

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WHY IS DIGITAL LITERACY

IMPORTANT?

4/23/2018 11

Share of population using the internet,

2000 and 2015 (%)

Number of internet users in Vietnam

from 2015-2022 (in millions)

Source: Statista, 2017

Rapid Growth in Connectivity

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2000 2015

Source: World Bank

4/23/2018 12

Number of smartphone users

in top 15 countries

Source: Statista, Apriil 2017

Number of smartphone users

in Vietnam

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Global Comparison – Revenue in the E-commerce

in million US$ in 2018

Source: Statista, Janurary

2018

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Vietnam E-commerce Estimation 2017

Source: Website: www.ecomobi.com

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Retail E-commerce Sales CAGR Forecast in Selected

Countries from 2016 to 2021

Source: Statista, January 2018

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It is said that the workplace is changing four times faster than schools.A recent global survey of Chiefs Executives, Educators and students conducted by the Economist Intelligence Unit (The Skills Agenda: Preparing students for the future 2015) asked contributors to try to identify what skills might be required to learn and earn as we enter the third decade of the 21c.

Source: https://education.microsoft.com/courses-and-resources/courses/introduction-to-inclusive-digital-literacy

Workplace Trends and the Importance of Digital Literacy

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Change of Market Recuitment Trends

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Share of employees who telework through help of ICT (%)

United States 20%

Japan 16%

Note: Telework defined as working outside the employer’s premise for at least 8

hours per week (Japan) or 1 day per week (United States).

Share of employees carrying out the following activities, United States (%)

At work At home

60% check or send personal emails 51% check or send work emails

57% send personal text messages 43% send work-related text messages

53% make personal phone calls 46% make work-related phone calls

50% check or use social media 34% conduct work-related research

Source: ILO (2017).

ICT Facilitates Increased Teleworking

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In Vietnam, digitization is associated with higher wages

and job creation in some industries

Vietnamese firms using e-commerce have higher total factor productivity growth, 2007-12

Business

Top 20 countries by total app developers

116137138143158173183191196219239256289307321351395

456776

1.567

FinlandItaly

BrazilAustralia

Hong KongVietnam

TurkeyCanada

IsraelFrance

SpainTaiwan

IndiaGermany

RussiaJapan

South KoreaUnited Kingdom

ChinaUnited States

Entrepreneurs

Source: WDR 2016

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Top 10 Jobs Employers Are Having Difficulty Filling in

Asia-Pacific

• For the first time since the survey began in

2006, the IT Personnel category tops the

Asia Pacific list of employee categories with

the greatest talent shortage, up from fifth

place in 2015

• The top and second-ranked categories from

2015 − Sales Representatives and

Engineers, respectively − are now ranked

second and third

• Elsewhere on the list, the Technician

category slips back from third to sixth, while

two categories enter the top 10 this year −

Production/Machine Operators and R&D

Researchers

• Drivers are no longer in the top 10 for the

region, and the Secretaries, PAs,

Administrative Assistants & Office

Support Staff category also drops out

2016 2015

1 5 IT Personnel

2 1 Sales Representatives

3 2 Engineers

4 4 Skilled Trades Workers

5 6 Accounting & Finance Staff

6 3 Technicians

7 7 Management/Executives

8 9 Sales Managers

9 12 Production Operators/

Machine Operators

10 13 Researchers (R&D)

Q What is the one job you typically have the most difficulty filling?

Asia Pacific (Base: 7,810)_2016 Talent shortage survey, ManpowerGroup

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Which Positions Will Digitization

Impact the Most?

Asia Pacific (Base: 7,810)_2016 Talent shortage survey, ManpowerGroup

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What are the specific types of skills that matter in a

technologically advancing labor market?

Individuals cite a lack of ICT skills are a constraint to employment, especially in Vietnam

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The IT Job Demand

Source: Vietnamworks’ Report

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*: http://fia.mpi.gov.vn/tinbai/5247/Tinh-hinh-thu-hut-Dau-tu-nuoc-ngoai-Quy-I-nam-2017

The Supply for ICT Talent Market

Source: Vietnamworks’ Report

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HOW ARE PES SYSTEMS –

WAPES PREPARED TO DEVELOP

DIGITAL LITERACY?

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Digital Literacy Is The Skill to Build for Surviving in The

Digital Age

Stage in the Digital transformation

Incipient Transitioning Transforming

• Low skills base• Low technological base• Disruptions will take a

long time

• Medium skills base• Medium technological base• Disruptions in short and

medium term

• Good skills base• High technological base• Disruptions already apparent• Rapidly-aging

Foundational cognitive and socio-emotional skills

High-order cognitive and socio-emotional skills

Advanced ICT and STEM education

Digital literacy Life-long learning

Public Employment Services - WAPES to support the transition to new skills sets and new jobs

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Capacity Building for PES System

Major challenge in enhancing the

technical skills of its current and

future workforce is to overcome the

Disconnectsbetweenemployers,

education providers, learners and

employment service providers.

These disconnections are driven

by: i) gaps in information; ii) poor

incentives; and iii) week capacity.

Better information, incentives and

capacity are mutually reinforcing .

The role of the Government in skills

development in a modern market

economy is changing. Training

actors must offer programs and

produce graduates with skills that

fully reflect the needs of the labor

market.

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E-Learning - The New Solution For PES Staff Training

E-Learning will give PES systems - WAPES the full-stack solution to

improve the quality of PES staff that saves cost and time.

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E-Learning - The New Solution For PES Staff Training

4/23/2018 30

THANK YOU FOR YOUR

ATTENTION!