www.digitalworksconsulting.com

Our Service

Our Digital Audit solution was developed to meet a strong and growing

demand from our leading clients and others in the market.

• A systematic process, that provides a clear understanding of how the

business compares to digital best practice. Each audit covers 10 core

areas of the business (using 50+ evaluation criteria), which together

provides insight into how digitally optimised the business is.

• Highlighting the delta against each.

• Giving top level recommendations on what, where, and how to

digitally transform. Solutions to any identified delta, that can maximise

your digital investments and bringing the competitive and top and

bottom-line benefits that activity can provide.

All audits run to the 5 stage process stages below.

Our Typical Client

We offer three digital audit variants, each aligned to the needs of

these company types:

• Ecommerce pure-play or Omni-channel retailers

• Digital subscription businesses

• FMCG and others, investing heavily in digital marketing.

Typically, this is a solution that mature business and agencies

require, those on the journey to digitally transform to (re)gain the

advantage; but we have also deployed this solution for High Growth

Businesses as part of their drive to maturity and continued growth.

Previous Success

“Great job. The message came across loud and clear, and now we have a clear roadmap to get to a solution.”

Director, Digital and Media

“Now we know how our digital assets truly rate and what we need to do across the business to be competitive in this core area.”

Group Commercial Director, CPP Ltd.

”DWC quickly established where we needed to adapt. With clear and sensible recommendations, the digital audit has allowed our team to make significant progress in the market.“

Director, Digital Marketing Solutions.

Communisis.

DIGITAL AUDIT

www.digitalworksconsulting.com

The Benefits• Digital Clarity: Driven though

comprehensive insight,

compared to the breadth and

depth of the best practice

criteria; this brings total clarity

of the current digital status,

helping focus and prioritise

recommendations for remedial

activity to achieve digital

success.

• Buy-in: Collaborating and

communicating at every stage,

we ensure senior stakeholders

understand the outcome, the

recommendations and its

importance.

• Cost-controlled: Delivered

through a proven framework,

where time and cost are

controlled by a stringent

program management and

proven approach.

• Follow-on: when the audit is

done, we just don’t leave you

with the insight and

recommendations – unless you

want us to. Every client can

engage DWC to help the

execution of any of the

recommendations. Accessing

our practices in Digital

Transformation, Project

Management, Product &

Technology, Business

Acceleration and eCare. Using

our follow-on methodologies as

needed, such as ‘facilitated

workshops’ or ‘Digital Site

Optimisation’.

Our Proven Methodology Framework

1. Plan: With full clarity on the primary objective(s) of the activity,

we create a program plan, including RACI. Bringing clarity, pace

and control to the overall approach.

2. Criteria Adaptation: Our deep expertise of digital, combined with

learnings from undertaking the methodology many times, has

allowed us to template the best practice measurement scale for

each area. However, we always adapt as needed to the specific

client environment.

3. Insight: Through appropriate insight-gathering approaches,

typically through structured interviews, we gain understanding

within and between all the business areas.

4. Measure: By applying the insight to the breadth and depth of

criteria, we get a clear picture of where strengths lay and

improvements are necessary.

5. Recommend: Allowing us to make clear recommendations for

priority enhancements, across all the areas being evaluated.

Assisting with stakeholder management and recommendation

presentations.

Execute: As a follow-on to the audit, using in-house resources or

(optionally) DWC capabilities as needed.

This framework is flexibly structured to allow clients to select the breadth and

depth of the insight required, to meet their budget and needs.

Indicative Timescales and PricingWe typically provide the service on a per-project basis and the price

is the same for any of the audit variants.

However, prices and times to complete may vary depending on the

volume of insight interviews the client requires. We typically

recommend approximately 20 interviews.

Service Options Interview volume Time Period Prices *

Option 1 Up-to 20 interviews 4-5 weeks £20,000

Option 2 21-to 30 interviews 6 weeks £25,000

Option 3 31-4o. interviews 8 weeks £30,000

*These are indicative timelines and prices, and may alter if a client has specific

requirements. All prices are exclusive of UK VAT and expenses.

www.digitalworksconsulting.com

Contact usIf you interested to know more about this service, we would be

delighted to hear from you. Please contact:

Richard MorecroftDirector | Digital Transformation

+44 7714 689796

richard.morecroft@digitalworksgroup.com

We are DWC

The Digital Audit service is delivered by the ‘Digital Transformation’

practice of DWC.

DWC specialise in helping two main types of client, UK based or

international, to successful digital business:

(1) mature companies looking to adapt to digital change and require

business and IT transformation,

(2) high growth digital businesses needing to mature towards a

successful exit.

Working with clients in sectors such as telecoms & mobile, financial

services and fintech, e-commerce & retail, entertainment & media,

martech and other sectors.

Bringing our difference – an absolute focus on digital and these core

attributes:

• Proven methodologies | solving business needs in digital

• Deep digital expertise and experience | each DWC consultant has at

least 15 years in digital

• End-to-end service | across think, execute, grow, support

• Extensive contacts and partners | our network is yours

• Great spirit | multi-skilled, flexible, passionate, engaging

Enabling your success. In digital.

Digital Works Consulting is part of Digital Works Group.

ANDREW SALMON

RICHARD MORECROFT

JARROD FRYE

SARAH HIDE

ELISE KOROLEV