Engelbertus Panggalo

DEVELOPINGNEXT GENERATION WORKFORCE

A GUIDE FOR HR PROFESSIONAL

March 26, JW Marriot hotel 2nd Floor, Jakarta

9 AM – 3 PM

PQM Consultants is a consulting, training, and research institution specializing in productivity and quality improvement through people.

Founded in 1987, PQM Consultants has been working together with our clients from various industries in aligning their people and processes to compete through high speed, excellent quality and low cost.

We are committed to serve our clients with integrity, honesty and openness.

We provide consulting and training services in these areas: • Productivity & Quality

Improvement• Leadership and Human

Resources Development

• Service Excellence

About my self

▪ An HR professional▪ A lecture and public speaker▪ A certified coach ▪ A Millennial

Why are we here?

⮚ Know What – To understand the next generation, their typical behavior, and their needs

⮚ Know How – To be able to bring the insight on our daily job as HR Professionals

Agenda

Discussion Point Time

Understanding the New Generation of Workforces 09.20 – 10.00

Best Practices of Managing New Generation Workforces 10.30 – 12.00

Bringing the Insight to Our Work As HR Professional 14.00 – 15.00

Let’s Break the Ice!

What is your birth year?*• Baby Boomer : 1945 - 1964• Gen X : 1965 - 1980• Gen Y : 1981 - 1995• Gen Z : 1996 – now

*source: Wikipedia

Who are Gen Y

“The generation reaching adulthood in the early 21st century. Also known as Generation Y, they have been shaped by the technology revolution that saw computers, tablets and the web become central to work and life”

KPMG – Meet The Millennials

Who are Gen Z

“Gen Z-ers, or those born later than 1995, will account for one-third of the population by 2020. This generation has known the internet since birth, and technology has been a large part of their entire lives. Understanding them is becoming critical for companies looking to succeed in the upcoming years.”

Forbes – Gen Z: Finding New Ways

How do they compare?

*Source: Indonesia 2020: The Urban Middle Class Millenials , Researh Gate

Global Workforce Demographic

Why The Next Generation are Critical in Current Workforce

Millennials in Emerging Market Are The Least Loyal to Their Employers

*Source: 2016 Deloitte Millennials Survey

Percentage of Millennials who Expect to Leave Their Current Employers within 5 years*

What Do The Next Generation Really Want at Work?

Pay and financial benefits drive Millennials’ choice of organization more than anything else. When salary or other financial benefits are removed from the equation, work/life balance and opportunities to progress or take on leadership roles stand out.

Relative Degree of Importance (Excluding Salary)

*Source: 2016 Deloitte Millennials Survey

Millennials and Older Workers Have Many of The Same Career Goals

*Source: hbr.org article, 2016

Percentage of Respondents With The Following Long-Term Goals

What are the potential Inter-Generational Conflict they Face?

Let’s Discuss!

Older generations have historically despised the younger ones ☺

“Children now love luxury. They have bad manners, contempt for authority, disrespect their elders, and love talking instead of exercise.”

Socrates, 4th century

“The young people of today think of nothing but themselves. They have no reverence for parents or old age.”

Peter the Hermit, 1274

Let’s Sum Up This Session!

✔ Are the new generations that different from the previous generation?

✔ Should HR Professionals treat them differently?

Agenda

Discussion Point Time

Understanding the New Generation of Workforces 09.20 – 10.00

Best Practices of Managing New Generation Workforces 10.30 – 12.00

Bringing the Insight to Our Work As HR Professional 14.00 – 15.00

✔ What attracted you?

✔ How did you know it was the right organization for you?

✔ Why are you still there?

Before we move on, answer this question about your current job

Designing EVP for Next Generation Workforces

LISTEN ENGAGE EMPOWER

✔Attract

✔Develop

✔Engage

Let’s Discuss: EVP that works for Millennials

Attract: The Importance of Social Media

*Source: Indonesia 2020: The Urban Middle Class Millennials , Research Gate

The Next Generation use social media more than the generation before them, it is very logical that we use social media on our recruitment strategy

Indonesia’s Projected Internet Usage 2020

Develop: Develop Their Future to Support Yours

84 percent of new generation jobseekers look for an employer to helpthem develop job-specific skills, and 83percent seek employers’ help todevelop applied or “soft” skills such asleadership, communication, andmanagement.

-Forbes

Engage: Adapt to Meet Talent Expectations“According to Glassdoor, companies with employee engagement programs achieve a 26% greater year-on year increase in annual company revenue, compared to those who do not have formal programs.”“Engaged employees are 87% less likely to look for new jobs”

Agenda

Discussion Point Time

Understanding the New Generation of Workforces 09.20 – 10.00

Best Practices of Managing New Generation Workforces 10.30 – 12.00

Bringing the Insight to Our Work As HR Professional 14.00 – 15.00

Attracting – Developing – Engaging

Brings The Employer Value Proposition Alive

Attraction

Things We Have Done Well Things We Can Do Better

• ….• ….• ….

• Using social media in recruitment• ….• ….

Development

Things We Have Done Well Things We Can Do Better

• ….• ….• ….

• Giving on time, open, honest feedback• ….• ….

Engagement

Things We Have Done Well Things We Can Do Better

• ….• ….• ….

• Fun working culture/ environment• ….• …..

Let’s Bring the Insight to Our Work!

Address:Jl. Cempaka Putih Tengah 17 C No. 7A, Jakarta 10510Phone : (021) 4251887WhatsApp : 0812 1057 6646Email : cro@pqm.co.idWeb : www.pqm.co.id

PQM Consultants

IMPROVEMENT THROUGH PEOPLE

THANK

YOU