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Key Things to Remember:
• Don’t be afraid to ask a Librarian for HELP– The Reference Desk is staffed most hours the library
is open
• Start your research EARLY– Resources are out there but retrieving materials not in
the library can take time!
• Research is part SYSTEM, part SERENDIPITY– A plan is good but perseverance and luck have their
place
Where do I search?
• Schaffer Library catalog (OPAC)
• ConnectNY (in conjunction with OPAC)
• Databases & Indexes (subject specific) or Deepsearch
• Google (particularly Google Scholar)
• Wikipedia (with caution)
Library Home Page
How Do I…..
Online Public Access Catalog (OPAC)
Subject Headings vs. Keyword
Subject Headings• Hierarchical
• Provide synonyms
• Provide English language terms
• BUT requires “clueage”
Keywords• Can be freely combined
• Not dependent on knowing “right word” or right word order
• Best word may take some trial and error (synonyms)
• Access to newer concepts & language
Some possible keywords for this seminar
• Anything “key” in the terminology relating to your specific topic
• General terms such as: Usability Human–centered or human–factor design Human or creative engineering Industrial design Product design Product innovation
OPAC & ConnectNY
ConnectNY (Union +13 others)
ConnectNY sample title
Electronic or E-books: e-brary
E-book example
Indexes & Full Text Archives
• Indexes: provide citations to articles that meet your search criteria.
These can be a source for your paper. Have “extras” like subjects/descriptors that can then be followed to new results. Some indexes are also partial or complete full text archives.
• Citation Indexes: provide citations to articles that contain the article meeting your search criteria.
These can provide connections to potential further resources as well as provide a measure of the reputation of your starting point article. Also have “extras” like subjects/descriptors
• Full Text Archives: provide the actual articles that meet your search criteria.
These don’t have “extras” to lead you to new results, except for any bibliographies/references, footnotes or endnotes contained in the article.
Suggested Databases & Indexes
• ACM Digital Library [Full text (FT) archive] ** • Engineering• Applied Science and Technology [a Wilson Index]• Psychology [PsycArticles is Full Text]• Sociology• Web of Science [citation index]• Broad based, partial FT: EBSCO, Proquest, • Broad based, FT archives: Lexis/Nexis, JSTOR
**Highly recommended (by Prof. Cass)!
Finding Journal Indexes: 1st way
These “native” databases can be searched individually
Finding Journal Indexes: 2nd way: DeepSearch
DeepSearch results
ACM search: “usability design”
ACM Digital Library
Design flaw in URL: hyphenated last name leads nowhere
Web of Science
Web of Science results
Google Scholar search
Articles (FT Conf. paper) & patents from Google Scholar search
Google Books
Google search: “This is Broken” web site (2005-2007 archives)
Interface Hall of Shame: collection of common interface
design mistakes
Wikipedia
• Open-editing feature leaves this subject to error and misinformation
• Wikis can be used effectively if you carefully evaluate the contents
• Frequently the best uses of a wiki are the URLs and references found at the
end of an article or for expanding your searching terminology
Wikipedia: under “user experience design”
• Check out references listed in your reserve reading:
“100 Things Every Designer Needs to Know About People,” by Susan M. Weinschenk
For example, on page 64, is mention of Steve Krug’s “Don’t Make Me Think,” (available via ConnectNY)
Pg. 72 article “ Mental Models and Usability”
available full text online (hyperlinked here)
Madera Labs blog
How do I get the material I need once I’ve found a citation?
• If you can’t get a source through our catalog or ConnectNY (for books), Interlibrary Loan is available
• Look for “Illiad.” You need to register on the system once, giving yourself a username and password that’s easy for you to remember while you’re at Union
• Allow yourself lead time for receipt and use. Articles you can keep, books must be returned by due date or renewed before it.
Citation Guides[available at Reference]
• APA: Publication manual of the American Psychological Association (2001)
• MLA: MLA handbook for writers of research papers (2003)
• Turabian: Manual for writers of term papers, theses, and dissertations (1996)
Still need help?
• Feel free to contact me by phone or email
• I also work the reference desk Monday nights, Tuesday and Friday afternoons
• Any of my colleagues on the reference desk would be capable of helping you as well.
• Reference desk is staffed most days from 9 a.m. to 10 p.m. (except Sat.)